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Global Knowledge, Memory and Communication
Journal Prestige (SJR): 0.261
Citation Impact (citeScore): 1
Number of Followers: 1331  
 
Hybrid Journal Hybrid journal   * Containing 1 Open Access Open Access article(s) in this issue *
ISSN (Print) 2514-9342 - ISSN (Online) 2514-9342
Published by Emerald Homepage  [362 journals]
  • Sounds like a broken record: preservation and access of audio-visual
           records at the South African broadcasting corporation radio

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      Authors: Cyril Ngoasheng, Mpho Ngoepe, Ngoako Solomon Marutha
      Abstract: Audio-visual records produced by public broadcasters play a role in preserving the history, culture and language of a country. The records are used by broadcasters to repeat and support programmes on air. The formats that carry these records such as tapes and compact discs are fragile and have a short life span. This is compounded by evolving technologies and results in obsolete playback equipment, which can result in records not being accessible. This study aims to explore the preservation and access of audio-visual records at the South African Broadcasting Corporation (SABC) radio in Limpopo regional offices. Qualitative data were collected through interviews from purposively selected participants in three radio stations of the SABC in the Limpopo province which are Munghana Lonene FM, Phalaphala FM and Thobela FM. The interview data were augmented through participant observation. The findings revealed that the SABC radio archive was preserving audio-visual records in obsolete formats such as long plays and cassettes, which also lacked playback equipment. These formats were not properly arranged and were kept in a storage area that was not monitored for decaying and security. It was further established that the radio stations were using IONA technology for retrieval of and access to records while the news division within the radio stations were relying on Electronic News Production System. As audio-visual materials were not catalogued, it proved difficult for users to access these records. This study adds value to the existing theoretical and conceptual issues that form the ongoing discourse on the preservation of and access to audio-visual records which are often neglected in the developing countries. The study also laid the groundwork for further investigation of the audio-visual records at broadcasting corporations. This is prompted by the findings which established that valuable information has been lost and continues to be lost due to poor management of audio-visual records. Therefore, a further study on migration of content from analogue to digital for the purpose of continuous preservation is recommended. The study triangulated data collection tools including interviews and participant observation. The context was on the national broadcaster and the focus was on the preservation of and access to audio-visual records for the radio.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-06-21
      DOI: 10.1108/GKMC-11-2020-0185
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • The Yin and Yang of smartphones: an interview study of smartphone use and
           its effects

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      Authors: Naresh Kumar Agarwal, Wenqing Lu
      Abstract: The purpose of this paper is to study smartphone use and its positive and negative effects and to provide recommendations for balanced use. To study phone use, this paper applies the uses and gratification theory and gathered interview data from 24 participants on the participants’ frequency of use, mode of communication, people contacted and the reasons for using their phones. This paper analyzes the pros and cons of using smartphones using the Yin-Yang worldview. This paper finds that people use their smartphones for communication, entertainment and other specific functions. Ease of communication and multitasking are the key benefits, and overuse and disconnect from the real world are the detriments in smartphone use. The findings can enable future researchers and practitioners to view smartphones and their effects more holistically, rather than seeing it only from the negative or the positive lens. The proposed framework can help the reader to consider their daily use of smartphones and their ways of balancing their presence in the virtual and the real worlds. This paper proposes the Yin-Yang framework of smartphone use and provides recommendations for effective usage.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-06-19
      DOI: 10.1108/GKMC-01-2021-0018
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Global research on library service quality: a bibliometric analysis and
           knowledge mapping

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      Authors: Murtaza Ashiq, Shafiq Ur Rehman, Dilnaz Muneeb, Shakil Ahmad
      Abstract: This study aims to examine the publishing and citation trends on library service quality (LSQ) in the past five decades (1972–2020). Additionally, this bibliometric study investigates the top authors, countries, organizations, journals, nature of collaboration, highly cited articles and LSQ sub-areas. Bibliometric analysis has been used to extract data from the Scopus and Web of Science (WOS) databases. A comprehensive search strategy was devised to extract relevant data from both data sources. Finally, 341 Scopus and 212 WOS records were selected. Data analysis has been performed using VOS viewer software, Biblioshiny, Cite Space and Excel. It was found that a total of 443 items were published in Scopus (n = 341) and WOS (n = 212) during this period. The largest number of studies were published in the year 2019 (n = 29), and the USA was found to be the most productive country, with the most productive organizations, authors and author collaborations. The Texas A&M University in Texas, USA, had the top three most productive authors (Cook C, Thompson B and Heath F) and was the most productive organization. The Performance Measurement and Metrics Journal is on the top of the list. The single author was the prevailing authorship pattern, followed by the two-authors pattern. The most collaborating countries were identified as the UK, Japan, Spain and Bangladesh. The keyword analysis informed that the published literature on LSQ mainly concentrated on academic libraries, Therefore, there is a need further to examine other types of libraries including public, national, special libraries. To the best of the knowledge, this seems to be the first comprehensive bibliometric study that combined productivity and citations, citation impact to present a holistic picture of the LSQ literature.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-06-19
      DOI: 10.1108/GKMC-02-2021-0026
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Incorporation of indigenous archives into Limpopo archives repository: a
           case of Venda indigenous archives

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      Authors: Nkholedzeni Sidney Netshakhuma
      Abstract: This study aims to assess the Venda indigenous archives incorporation into the Limpopo Provincial archives to promote archives decolonisation. This research is based on a qualitative research method. Interviews conducted with the 10 Limpopo Provincial Archivists and 25 community leaders based in the Venda area were conducted. The semi-structured interview was used to collect data. It is a South African constitutional mandate for each province to manage its archives. As the former Venda was now part of the Limpopo province, its archives were incorporated into the Limpopo Provincial Archives. The Venda archives incorporation to the Limpopo Provincial Archives did not consider the will of a community member to travel a long distance. Furthermore, challenges faced by archivists such as lack of skills and knowledge to process archival materials, lack of funding and participation in the incorporation of archives materials. This research confines itself to the Venda indigenous archives created from 1979 to 1993. This paper addresses archives decolonisation. The paper has the potential to demonstrate the value of the indigenous archive. The study can be replicated for other research practices. This case study can be implemented in other parts of the world that face similar circumstances so regarding the transfer of archives and the challenges faced to maintain community knowledge and make them accessible.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-06-14
      DOI: 10.1108/GKMC-05-2020-0064
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Knowledge management systems usage: application of diffusion of innovation
           theory

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      Authors: Mohammad Khaleel Okour, Chin Wei Chong, Fadi Abdel Muniem Abdel Fattah
      Abstract: The purpose of this study is to investigate the influence of technological antecedents on the usage of decision makers for the implemented knowledge management system (KMS) amongst Jordanian banks. This study extends the investigation by assessing the influence of knowledge or information quality on KMS usage. This study aims to assess whether knowledge or information quality is significantly correlated to system compatibility, relative advantage and complexity (technological antecedents). The study model was developed by using Rogers’ diffusion of innovation (
      DOI ) theory, on which seven hypotheses were developed. To examine these research hypotheses, a self-administered questionnaire was carried out with 341 decision makers who are using the KMS to perform their job-related activities. Structural equation modelling analysis of moment structures software was used for data analysis. The findings revealed that decision makers usage of the implemented KMS’s is affected significantly by relative advantages, system complexity and knowledge quality, but not system compatibility. Moreover, the findings showed that knowledge quality is significantly correlated with
      DOI technological antecedents. Bank managements are now in a better position to understand what kind of resources and supports are needed to achieve the maximum pay-off from KMS usage within their banks. This study has proved that it is not sufficient for Jordanian banks to focus solely on the system quality; they must also take the quality of knowledge or information (system output) as a critical factor that can affect their investments in KMS’s. This study is one of the limited conducted studies to investigate the importance of KMS usage and related antecedents in the Arab world; particularly, in the context of the Jordanian banking sector. The findings of this study have contributed to the Jordanian financial sector for its vital evaluation of the KMS actual usage behaviour. Findings can be used by the Jordanian ministry of finance to improve the understanding of the factors influencing KMS usage in the financial sector. This study has contributed to reducing the gap of
      DOI literature amongst developed and developing countries, particularly in the Jordanian context.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-06-14
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Analysis and visualization of COVID-19 discourse on Twitter using data
           science: a case study of the USA, the UK and India

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      Authors: Haider Ilyas, Ahmed Anwar, Ussama Yaqub, Zamil Alzamil, Deniz Appelbaum
      Abstract: This paper aims to understand, examine and interpret the main concerns and emotions of the people regarding COVID-19 pandemic in the UK, the USA and India using Data Science measures. This study implements unsupervised and supervised machine learning methods, i.e. topic modeling and sentiment analysis on Twitter data for extracting the topics of discussion and calculating public sentiment. Governments and policymakers remained the focus of public discussion on Twitter during the first three months of the pandemic. Overall, public sentiment toward the pandemic remained neutral except for the USA. This paper proposes a Data Science-based approach to better understand the public topics of concern during the COVID-19 pandemic.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-06-08
      DOI: 10.1108/GKMC-01-2021-0006
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • I regret to hide knowledge: a coping strategy model

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      Authors: Talat Islam, Arooba Chaudhary, Muhammad Faisal Aziz
      Abstract: This study aims to examine the effect of knowledge hiding (KH) on organizational citizenship behavior toward individuals (OCBI) through the mediation of self-conscious emotions (SCE), namely, shame and guilt. This paper further considers the supervisor’s Islamic work ethics (IWE) as a conditional variable. In this quantity-based research, this paper collected data from 473 employees working in various service and manufacturing organizations through Google form at two-lags. The study applied structural equation modeling and identified that employees experience SCE due to KH. More specifically, rationalized hiding was found to have a negative effect, whereas playing dumb and evasive hiding was found to have a positive effect on shame and guilt. The results also revealed SCE (shame and guilt) as mediators between KH and OCBI. Further, the supervisor’s IWE was found to be a conditional variable to strengthen the association between KH and SCE. The study collected data from a single source. However, the issue of common method variance was tackled through time-lags. The study suggests that supervisors must communicate with employees about the negative outcomes of KH. They must create such an environment that discourages the engagement of employees in KH and encourages the employees to engage themselves in helping behaviors to maintain a productive and creative work environment. This study adds to the limited literature on the emotional consequences of KH from knowledge hiders’ perspective and unfolds the behavior-emotion-behavior sequence through the emotional pathway. More specifically, this study examined the negative emotional effect of hiding the knowledge that leads to compensatory strategy (organizational citizenship behavior) through SCE (shame and guilt). Finally, zooming into SCE, this study elucidates the supervisor’s IWE as a conditional variable.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-06-07
      DOI: 10.1108/GKMC-12-2020-0198
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Electronic games classification in the library of congress and Dewey
           classification schemes: a comparative study

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      Authors: Nahed Salem, Ahmed Maher Khafaga Shehata
      Abstract: The study aims to explore the classification of electronic games in Dewey decimal classification (DDC) and The Library of Congress classification (LCC) schemes. The study adopted a comparative analytical method to explore the topic in both the DDC and the LCC schemes by comparing its processing method in both schemes. The study measures the extent to which both schemes succeed in allocating notations covering the topic’s literature. The study reached several results, the most important of which are: the difference between the two main cognitive sections, to which they belong to the topic, namely, arts and recreation (700) in the DDC scheme and the geography section (G) in the LCC scheme, while they were found to share the same sub-section scheme. The two schemes do not allocate notations to address the subject of electronic games as literature and other notations that have not been embodied for electronic games themselves or in the form of a compact disc or other media. As far as we know, this is the first paper that compares the treatment of video games in DDC and Library of Congress classification schemes. The study allows for understanding the difference in the treatment of topics in both schemes, which would help in the decision of the adoption of a particular classification scheme.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-05-31
      DOI: 10.1108/GKMC-10-2020-0155
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Cyber-bullying research in Kenya: a meta-analysis

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      Authors: Tom Kwanya, Angella C. Kogos, Lucy Wachera Kibe, Erick Odhiambo Ogolla, Claudia Onsare
      Abstract: Cyber-bullying is a form of harassment that is perpetrated using electronic media. The practice has become increasingly common especially with the growing ubiquity of social media platforms. Most cyber-bullying cases inevitably occur on Facebook because it is the most preferred social media platform. However, little is known about cyber-bullying research in Kenya. This paper aims to analyse the quantity, quality, visibility and authorship trends of scholarly publications on cyber-bullying from and/or about Kenya. This study was conducted as a systematic literature review. A meta-analysis approach was used. Bibliometrics approaches were used to conduct the analysis. Data on the publications was collected from Google Scholar using Harzing's “Publish or Perish” software and then analysed and presented using Microsoft Excel, Notepad and VOSviewer. The study yielded 359 research publications on cyber-bullying in Kenya. There was a gradual increment in the number of publications, peaking in 2018. Nearly half of the publications have not been cited indicating low uptake of research on cyber-bullying in Kenya. It also emerged that most of the research has been published on subscription channels thereby restricting their visibility, access and use. Minimal collaboration in research on cyber-bullying in Kenya was also observed since 67.4% of the publications were written by a single (one) author. The authors conclude that the quantity, quality and visibility of research on cyber-bullying in Kenya is low. This is an empirical study. The findings can be used to promote and mainstream research on cyber-bullying in Kenya.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-05-18
      DOI: 10.1108/GKMC-08-2020-0124
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Public health awareness: knowledge, attitude and behaviors of the public
           on health risks during COVID-19 pandemic in sultanate of Oman

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      Authors: Fadi Abdel Muniem Abdel Fattah, Khalid Abed Dahleez, Abdul Hakim H.M. Mohamed, Mohammad Khaleel Okour, Abrar Mohammed Mubarak AL Alawi
      Abstract: This study aims to measure the level of public awareness about the threat of the emerging coronavirus (COVID-19) pandemic among the Omani population. It also aims to investigate the mediating effect of the Omanis’ attitudes and behaviors with underlying conditions of COVID-19. A cross-sectional study was conducted to collect data via an online survey of Omani citizens and residents from various geographic areas in Oman, 305 responses were received. SPSS and partial least square-structural equation modeling were used for data analysis. The study revealed that public awareness regarding the COVID-19 pandemic was significantly influenced by people’s perceived risk, information source and health-related knowledge. Further, preventive behavior during the disease spread has a significant direct and indirect impact on their awareness. However, an insignificant mediation effect of public attitude was found between the source of information and public awareness. This study is limited by the scarcity of related literature in the Omani context. It is recommended that future research complete an in-depth study of public awareness regarding COVID-19, using other constructs and/or other data collection techniques. This research will provide governmental health authorities and policymakers with a guideline to establish more efficient pandemic containment strategies to control public behavior toward the COVID-19 pandemic and curb viral prevalence. This research will help in improving prevention measures against COVID-19 are recommended to be more educated through a more effective mechanism to raise public attitude regarding pandemic prevalence positively. The originality of this research can be drawn from key findings that indicate that people overall gained knowledge about how to deal with the COVID-19 pandemic and the accuracy of information significantly impacts public awareness.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-05-10
      DOI: 10.1108/GKMC-10-2020-0152
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Management and maintenance of research data by researchers in Zimbabwe

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      Authors: Josiline Phiri Chigwada
      Abstract: The concept of research data management (RDM) is new in Zimbabwe and other developing countries. Research institutions are developing research data repositories and promoting the archiving of research data. As a way of creating awareness to researchers on RDM, the purpose of this paper is to determine how researchers are managing their research data and whether they are aware of the developments that are taking place in RDM. A survey using a mixed method approach was done and an online questionnaire was administered to 100 researchers in thirty research institutions in Zimbabwe. Purposive sampling was done by choosing participants from the authors of articles published in journals indexed by Google Scholar, Scopus and Web of Science. Interviews were done with five top researchers. The data was analysed using NVIVO. The results were presented thematically. The questionnaire was distributed using the research offices of the selected 30 research institutions. There was a 75% response rate. The findings indicated that all the researchers are aware of the traditional way of managing research data. A total of 70% of the respondents are not aware of the current trends in RDM services, as they are keeping their data on machines and external hard drives, while 97.3% perceive RDM services as useful, as it is now a requirement when applying for research grants. Librarians have a bigger role to play in creating awareness on RDM among researchers and hosting the data repositories for archiving research data. Research institutions can invest in research data services and develop data repositories. Librarians will participate in educating researchers to come up with data management plans before they embark on a research project. This study also helps to showcase the strategies that can be used in awareness creation campaigns. The findings can also be used in teaching RDM in library schools and influence public policy both at institutional and national level. This study will assist in building capacity among stakeholders about RDM. Based on the findings, research institutions should prioritise research data services to develop skills and knowledge among librarians and researchers. Few researches on RDM practices in Zimbabwe were done previously. Most of the papers that were published document the perception of librarians towards RDM, but this study focused mainly on researchers’ awareness and perception. The subject is still new and people are beginning to research on it and create awareness amongst the stakeholders in Zimbabwe.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-05-07
      DOI: 10.1108/GKMC-06-2020-0079
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Is it possible to share tacit knowledge using information and
           communication technology tools'

         This is an Open Access Article Open Access Article

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      Authors: Delio Ignacio Castaneda, Paul Toulson
      Abstract: This study aims to determine whether it is possible to use information and communication technology (ICT) tools to share tacit knowledge. Few studies have considered this subject, and they have reported both the ineffectiveness and effectiveness of ICT tools for sharing tacit knowledge. In this study, the participants comprised 217 knowledge workers from New Zealand and researchers who attended a knowledge management conference in the UK. In all, 59% of the sample was men and 41% women. The research model compared the scores of knowledge workers in two categories of ICT, those that allow dialogue and those that do not, in relation to knowledge sharing in organizations. The instrument used a Likert scale with five levels of response. It was found that not all ICT technologies let tacit knowledge to be shared, but those ICT that facilitate dialogue, for example, text messaging and video conferences. Emails did not facilitate the exchange of tacit knowledge. It is suggested to replicate the study with different countries to evaluate the role of culture in the communication of tacit knowledge. An implication for practitioners based on this study is that email should not be the preferred mode for transferring knowledge between an organization and their workers. This mode is adequate for the exchange of explicit knowledge, but it has a limited capacity for transferring tacit knowledge. Thus, organizations may increase the use of audio and video tools to transfer electronically tacit knowledge. Interaction or socialization may facilitate the understanding and internalization of tacit knowledge by workers. This study contributed to understand the reason for contradictory results from previous research. ICT tools are effective to share tacit knowledge when they facilitate dialogue. Results also support practitioners about how to obtain more effective exchange of tacit knowledge in organizations.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-04-11
      DOI: 10.1108/GKMC-07-2020-0102
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Social media and the spread of COVID-19 infodemic

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      Authors: Clement Ola Adekoya, Joseph Kehinde Fasae
      Abstract: The purpose of this paper is to investigate the social media application and the spread of COVID-19 infodemic in Nigeria. A descriptive survey research design was used for this study. A total of 1,200 social media users, regardless of their professions, were randomly selected for the study betweenmid-June and July 2020. Stratified and purposive sampling techniques were used for this study. The questionnaire was designed using Google form and administered using WhatsApp and Telegram to social media users above 18 years old in Nigeria. The data generated was analyzed using descriptive (frequency count) and inferential (mean) statistics, and was presented in tables. It was found that people make use of social media during COVID-19 pandemic for diverse reasons such as listening to announcement to be informed, knowing the necessary measures to take by those infected and spreading up-to-date information on the pandemic. Social media tools were highly used during the COVID-19 pandemic, especially WhatsApp and Zoom. Findings reflected that misinformation was spread on social media. This study also showed that the infodemic associated with COVID-19 is managed by confirming the source of the information before sharing it and trusting information from reliable sources. The result of this research will contribute to the body of knowledge on social media application, fake news and the spread of COVID-19 infodemic in Nigeria and beyond. Infodemic is a disaster in the health sector. The spread of infodemic is capable of misleading people, losing trust in government, health providers and health regulatory authorities. This study will help social media users to know how to properly manage social media infodemic during a pandemic or any health-related situations. This study is novel as it approaches fake news from a COVID-19 perspective. Very few articles emanate from the developing countries in this area. This was because most of the narrative around fake news previously centered around the Western occurrences such as the Iraqi invasion by the USA, the US presidential elections and BREXIT. COVID-19 has demonstrated that the developing world is not immune from fake news as well. This study, therefore, assessed the management of infodemic associated with COVID-19 in Nigeria.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-04-11
      DOI: 10.1108/GKMC-11-2020-0165
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Evidence of improved students’ perceptions towards online research: pre
           and post assessment study of information literacy and research support

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      Authors: Md. Zahid Hossain Shoeb
      Abstract: The purpose of this study is to present how the library’s information literacy (IL) sessions and research support programmes can change students' perceptions towards their research practice. To reach the aim of this study, the author carried out survey through the structured questionnaire before (pre-test) and after (post-test) the session of instructions. Then, the author compared the scores statistically using paired sample t-test to see the differences. The findings and review suggested that the need for the continued development and implementation of IL and research support sessions should not be ignored. The students may be benefitted from a well-designed programme. This sort of training session improved learners' attitudes significantly towards research practice and behaviour. IL and research support have not been addressed much in the country where the study took place. Though not new, however, these initiatives may make the educators rethink concerning their curriculum. Moreover, a collaborative effort between librarians and faculty members may result in an active driving force for effective learning.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-04-09
      DOI: 10.1108/GKMC-04-2020-0054
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Awareness about plagiarism and the effectiveness of library literacy
           programme towards its deterrence: a perspective of postgraduate resident
           doctors

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      Authors: Asad Khan, Joanna Richardson, Muhammad Izhar
      Abstract: Awareness about plagiarism is essential for the evasion of intellectual mendacity, inculcation of academic integrity and assurance of quality research. Maintaining high standards regarding academic integrity is a major challenge for higher education and research organizations. In Pakistan, resident doctors are required to submit a dissertation to the College of Physicians and Surgeons. The purpose of this study is to examine this cohort’s awareness of plagiarism and to determine the effectiveness of the library literacy (IL) programme towards the prevention of plagiarism. Using the quantitative approach, a cross-sectional survey method was used. A convenience sample of postgraduate resident doctors was randomly recruited from two hospitals in Peshawar, Pakistan. Questionnaires were used for data collection. Descriptive and inferential statistics were used for data analyses. The findings revealed that while resident doctors were aware of the concept of plagiarism, there were variations in their definition of the term. That said, they perceived plagiarism as an unethical practice and supported the implementation of anti-plagiarism policies. However, the respondents’ knowledge was not strong regarding citation styles, specific anti-plagiarism policies and plagiarism penalties. Likewise, this cohort was unfamiliar with library IL activities and their role in the prevention of plagiarism. Finally, collaboration was absent among key stakeholders, e.g. resident doctors, research supervisors and librarians, to deter plagiarism. This study recommends collaboration among the key stakeholders to ensure the delivery of consistent messages and to reinforce the importance of plagiarism prevention. As this study was limited to two hospitals, similar research could be undertaken using a larger sample of resident doctors. It would also be useful to survey the librarians providing support for this cohort. This study is the first attempt to examine the effectiveness of hospital library IL programmes in the prevention of plagiarism among resident doctors in Pakistan. The findings are applicable to other health libraries worldwide that wish to address the challenge of plagiarism among health researchers in general.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-04-09
      DOI: 10.1108/GKMC-08-2020-0130
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • The role of human environment in making a workplace congenial: a case of
           university libraries

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      Authors: Qurat Ul Ain Saleem, Kanwal Ameen
      Abstract: Organizations ought to provide a congenial workplace for employees, particularly females, to get optimum performance. This study aims to investigate the congeniality of libraries’ human environment for female library and information science professionals (LIPs). Regarding the human environment, the manager’s support, relationship with colleagues and informal communication have been studied. For this quantitative study, the researchers use a survey research method based on a self-constructed questionnaire. The questionnaire consisted of closed-ended questions, which were used to collect the data; however, the open-ended question entitled comments was also added to take the opinion of respondents. The sampling includes the female LIPs working in the university libraries of Punjab, Pakistan. The results highlight that female LIPs were satisfied with the human environment at their workplaces. Participants not only appreciated the role and support of their immediate managers in terms of respect, feedback, task allocation and approachability but also recognized the role of colleagues and informal communication (social interaction) in making their workplace congenial and comfortable to work by establishing a positive relationship with supervisors, colleagues or subordinates at the workplace. However, some open-ended comments reveal that females face leg-pulling, favoritism, male colleagues’ indecent behavior and managers’ critical behavior at the workplace. Because of the sensitivity of the topic and limitedness of an instrument, the respondents might have been hesitant to give real opinions. This study was limited in terms of participants as data was collected only from one province of Pakistan. Workplaces for females in a male-dominated society like Pakistan impede their commitment to giving their best. Despite an increased number of females in the profession, it is surprising that so little empirical research has been conducted on the topic. Therefore, this study is an excellent addition to the dearth of literature on the subject. The findings may help in sensitizing the management and authorities to control the human environment at workplaces as this study will also bring into light the prevailing working environment for females. Libraries as a workplace have been studied internationally (Farler and Broady-Preston, 2012; Ocholla, 2002; Oud, 2008). From the local perspective, the only study concerning the workplace issues of libraries is by Yousaf et al. (2013), which was limited to the managerial problems faced by female librarians working at the University of the Punjab. Hence, to the best of the authors’ knowledge, this study will be one of its nature.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-04-09
      DOI: 10.1108/GKMC-09-2020-0135
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Measuring the impact of COVID-19 papers on the social web: an altmetric
           study

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      Authors: Metwaly Ali Mohamed Edakar, Ahmed Maher Khafaga Shehata
      Abstract: The rapid spread and severity of the coronavirus (COVID-19) virus have prompted a spate of scholarly research that deals with the pandemic. The purpose of this study is to measure and assess the coverage of COVID-19 research on social media and the engagement of readers with COVID-19 research on social media outlets. An altmetric analysis was carried out in three phases. The first focused on retrieving all papers related to COVID-19. Phase two of the research aimed to measure the presence of the retrieved papers on social media using altmetric application programming interface (API). The third phase aimed to measure Mendeley readership categories using Mendeley API to extract data of readership from Mendeley for each paper. The study suggests that while social media platforms do not give accurate measures of the impact as given by citations, they can be used to portray the social impact of the scholarly outputs and indicate the effectiveness of COVID-19 research. The results confirm a positive correlation between the number of citations to articles in databases such as Scopus and the number of views on social media sites such as Mendeley and Twitter. The results of the current study indicated that social media could serve as an indicator of the number of citations of scientific articles. This study’s limitation is that the studied articles’ altmetrics performance was examined using only one of the altmetrics data service providers (altmetrics database). Hence, future research should explore altmetrics on the topic using more than one platform. Another limitation of the current research is that it did not explore the academic social media role in spreading fake information as the scope was limited to scholarly outputs on social media. The practical contribution of the current research is that it informs scholars about the impact of social media platforms on the spread and visibility of COVID-19 research. Also, it can help researchers better understand the importance of published COVID-19 research using social media. This paper provides insight into the impact of COVID-19 research on social media. The paper helps to provide an understanding of how people engage with health research using altmetrics scores, which can be used as indicators of research performance.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-04-09
      DOI: 10.1108/GKMC-11-2020-0179
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Preservation of rare documentary sources in private libraries and
           religious institutions

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      Authors: Mohammad Ishaq Lone, Abdul Wahid, Abdul Shakoor
      Abstract: The study is an endeavour to find out the preservation status of rare documents in Srinagar. The rare documents, here, mean the manuscripts and rare books, journals, reports, magazines, archival documents, etc. These resources are available in private libraries of individuals and religious institutions in Srinagar. This study aims to find these private libraries of individuals/families and religious institutions, which are unknown to the scholarly world and observe the preservation status of rare documents. The main focus is to document their present preservation status to give an opportunity to the stakeholders, particularly the government organizations, to take appropriate action before they are lost forever. Before conducting the survey, the investigator interviewed 114 persons including literary persons, faith leaders, librarians, faculty members from various prominent institutions in Srinagar to get leads regarding the persons/families and religious institutions in possession of rare documents. The investigator gathered data through two different schedules and later analyzed the same in this study after carrying out a pilot study to make necessary changes to the schedules compiled for the study. The investigator visited personally each family/individual and religious institution to gather the data for months together. An arduous job was carried out in which around 111 individuals/families and religious institutions were found to be having such rare resources. However, the data gathered reveals a dismal picture of private libraries and religious institutions, in possession of rare documents, as almost all caretakers/ families are devoid of any knowledge regarding the maintenance of these important sources of knowledge. Further, the traditional methods of preservation are still in vogue in some private libraries. These traditional methods have opened new areas of research while at the same time can prove detrimental to the collection if they are useless. The study is the first of its kind in the summer capital of Jammu and Kashmir i.e. Srinagar. The study gives an idea of preservation status of manuscripts and rare documents including books, magazines, journals, archival documents, etc. so that the same are taken care of for posterity. The study is an eye-opener for the policymakers, conservators, archivists and others interested in historical documents. The study will help in furthering the research process as it needs to be ascertained whether the traditional methods of preservation are fruitful. In short, the study is quite helpful in understanding the nature of collection in Srinagar so that appropriate steps are taken by all particularly the Government in J&K. The paper will surely help in the policy formulation in the future.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-04-07
      DOI: 10.1108/GKMC-09-2020-0141
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • WeChat usage during COVID-19 pandemic lockdown: the mediating role of
           online self-disclosure on quality of friendship and well-being

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      Authors: Tunde Simeon Amosun, Chu Jianxun, Olayemi Hafeez Rufai, Sayibu Muhideen, Riffat Shahani, Zakir Shah, Jonathan Koroma
      Abstract: The purpose of this paper is to investigate university students’ WeChat usage during the COVID-19 pandemic lockdown in relation to the mediating role of online self-disclosure on their quality of friendship and well-being. A model is proposed to explain how students’ interactions occur during the lockdown and the mediatory role which self-disclosure plays in influencing their socio-psychological markup. The research model was tested empirically through a survey conducted online with 600 research participants, comprising of university students in China. Results in structural equation modeling show that WeChat interaction significantly correlates with the quality of friendship, online self-disclosure but not significantly correlates with well-being, but an indirect relationship was found out in the mediation analysis. There is also a significant relationship between online self-disclosure, quality of friendship and well-being. Mediation analysis shows that online self-disclosure mediates the relationship between interactions on WeChat and quality of friendship; it also mediates the relationship between WeChat interaction and well-being. In all, the results achieved in this study will significantly help provide more insights in comprehending the nuances attached to some socio-psychological aspects of WeChat and how its usage affects people during the period of crisis. Theoretically based investigation of WeChat usage among university students and its relationship with online self-disclosure, quality of friendship and well-being is still quite scarce, thereby underscoring the needs and significance of a theoretically based study in this regard. This study tested the credibility and validity of the proposed model in the context of the recent COVID-19 pandemic lockdown in China, which is one of the first in recent times.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-03-08
      DOI: 10.1108/GKMC-09-2020-0136
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • How multidimensional emotional intelligence impacts intra-organizational
           knowledge sharing behaviours of employees'

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      Authors: Shehla Malik
      Abstract: This study aims to assess the role of various emotional intelligence dimensions in stimulating two types of employee knowledge sharing behaviour – tacit knowledge sharing behaviour and explicit knowledge sharing behaviour. The causal relationships among the constructs were tested by applying quantitative research methods. A questionnaire-based survey was used to draw a sample from 10 information technology (IT) organizations in India. A data set of 308 usable questionnaires was analysed using structural equation modeling technique to test the hypothesized relationships among various constructs. This study found that all four dimensions of emotional intelligence, namely, self-emotional appraisal, others’ emotional appraisal, use of emotion and regulation of emotion have a positive effect on tacit knowledge sharing behaviour of employees. In addition, explicit knowledge sharing behaviour was also positively influenced by others’ emotional appraisal and use of emotion. However, no significant effect was made by self-emotional appraisal and regulation of emotion on explicit knowledge sharing behaviour of employees. Little is empirically known about the link between emotional intelligence constructs and knowledge sharing behaviours. This study brings new insights by assessing the role of different emotional intelligence dimensions on two different types of knowledge sharing behaviour. An interesting finding advances the understanding of knowledge sharing behaviours by indicating a greater variance in tacit knowledge sharing behaviour (caused by emotional constructs) as compared to explicit knowledge sharing behaviour.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-03-08
      DOI: 10.1108/GKMC-09-2020-0147
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Evaluation of perceived benefits and employee satisfaction through
           knowledge management practices

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      Authors: Jamini Ranjan Meher, Rohita Kumar Mishra
      Abstract: This study aims to identify the key contributing factors of knowledge management (KM) practices with respect to an employee benefit. The research is designed to gain insight into the KM practices of Indian information technology (IT) firms and evaluate its effects on employee perceived benefit (EPB) and employee satisfaction (ES). This study focuses on the cause and effect relationship between the variables. In this research study, a structured questionnaire is administered and accumulated responses from executives, software developers and knowledge managers from five IT firms with the help of google form. The sample size was 339 for this study. Confirmatory factor analysis and partial least square (PLS)-structural equation modeling have been used to analyze the data with the help of SMART-PLS software. The well-fitted model describes the importance of KM practices with respect to increasing employee benefit and satisfaction. The hypothesized model is empirically investigated and it is also supported by the analysis. The KM practices have significant effects on EPBs. Employee benefits have a significant effect on ES. The result shows that the benefits of KM practices are more intended toward the sources of motivation where they can increase their capability with the help of KM practices. Benefit leads to the motivation and satisfaction of employees. The work itself can be a highly motivating dimension with the help of proper KM practices. The managers’ prime responsibility is to focus on collaborative work with regularizing the exchange of knowledge, where new knowledge can be created and, do better for the organization. This research study offers a new direction of motivation to work. The employee can be highly motivated if he can be benefited from the work itself. This study gives an approach to satisfy the employee with the help of KM practices. Perceived benefit is considered as an essential element for this study.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-03-08
      DOI: 10.1108/GKMC-11-2020-0181
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Twitter sentiment analysis of app based online food delivery companies

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      Authors: Shrawan Kumar Trivedi, Amrinder Singh
      Abstract: There is a strong need for companies to monitor customer-generated content of social media, not only about themselves but also about competitors, to deal with competition and to assess competitive environment of the business. The purpose of this paper is to help companies with social media competitive analysis and transformation of social media data into knowledge creation for decision-makers, specifically for app-based food delivery companies. Three online app-based food delivery companies, i.e. Swiggy, Zomato and UberEats, were considered in this study. Twitter was used as the data collection platform where customer’s tweets related to all three companies are fetched using R-Studio and Lexicon-based sentiment analysis method is applied on the tweets fetched for the companies. A descriptive analytical method is used to compute the score of different sentiments. A negative and positive sentiment word list is created to match the word present on the tweets and based on the matching positive, negative and neutral sentiments score are decided. The sentiment analysis is a best method to analyze consumer’s text sentiment. Lexicon-based sentiment classification is always preferable than machine learning or other model because it gives flexibility to make your own sentiment dictionary to classify emotions. To perform tweets sentiment analysis, lexicon-based classification method and text mining were performed on R-Studio platform. Results suggest that Zomato (26% positive sentiments) has received more positive sentiments as compared to the other two companies (25% positive sentiments for Swiggy and 24% positive sentiments for UberEats). Negative sentiments for the Zomato was also low (12% negative sentiments) compared to Swiggy and UberEats (13% negative sentiments for both). Further, based on negative sentiments concerning all the three food delivery companies, tweets were analyzed and recommendations for business provided. The results of this study reveal the value of social media competitive analysis and show the power of text mining and sentiment analysis in extracting business value and competitive advantage. Suggestions, business and research implications are also provided to help companies in developing a social media competitive analysis strategy. Twitter analysis of food-based companies has been performed.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-02-26
      DOI: 10.1108/GKMC-04-2020-0056
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Social capital in the theory and research of LIS professionals in the
           light of the literature on the subject. Review of current knowledge

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      Authors: Maja Dorota Wojciechowska
      Abstract: The purpose of the paper is to present the latest scholarly trends in the field of social capital in libraries, to review research concepts published by LIS professionals and to suggest further research possibilities in this area. This paper presents a review and critical analysis of literature associated with research on social capital in libraries to highlight its importance for the development of LIS and its impact on the functioning of environments linked with various types of libraries. The goal of literature analysis was to determine the current condition of research on social capital in libraries. The main trends were identified and the need for further qualitative analyses, which are missing at the moment, was confirmed. It was determined that, so far, LIS professionals have focussed mainly on the role of municipal libraries in developing social capital, the problem of building trust, especially in immigrant circles and the impact of libraries on promoting a civil society. Academic libraries, rural libraries, organisational capital in libraries and individual social capital of librarians were a much less frequent subject of research. The role of libraries in developing social capital in educational (primary and secondary education) and professional (non-university professionals) circles is practically non-existent in research, and it will require in-depth studies and analyses in the coming years. This paper constitutes a synthetic review of the latest research concepts concerning social capital in libraries. It identifies the most important research trends and areas that so far have not been explored and suggests research methods to help LIS professionals design future research in this area more effectively.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-02-25
      DOI: 10.1108/GKMC-08-2020-0108
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • An analysis of research output in open access journals in BRICS countries:
           a bibliometric study

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      Authors: Sana Zia
      Abstract: This paper aims to investigate the current status of research output published in open access (OA) journals from Brazil, Russia, India, China and South Africa (BRICS) countries from 2010 to 2019 and compare their performances in terms of OA research output. Papers contributed by the researchers of BRICS countries were searched using an advanced search option in the Web of Science core collection database. The retrieved results were restricted to the “journal articles” published in the “English language” during the time period of 2010 to 2019. After that, the selected papers were again refined by using the “open access” section to identify the research output of BRICS countries published in OA journals. Total 2,219,943 papers were published from BRICS countries, out of which 402,199 articles were published in OA journals and South Africa has published the highest number of research output in OA journals (31%). Although, there has been a constant increasing growth of research output published in OA journals in BRICS countries from 13,300 papers in 2010 to 82,310 articles in 2019. Engineering and Technology have published the maximum number of papers in OA journals. Researchers of BRICS countries mostly contributed their OA research output in journals published from the USA and Scientific Reports (UK) is identified as one of the leading OA journals. Additionally, among all the BRICS countries, China is found as the promising leader in terms of OA journals publications, the maximum share i.e. 71.25 per cent of total 402,199 OA journal publications have been produced by the highest number 137 (23.41%) of institutions of China and Chinese Academy of Sciences (China) is leading institution with 39,036 papers published in OA journals. This study is limited to BRICS countries, but it offers theoretical implications for extending its scope to different countries. This study may be used for raising awareness of OA among researchers of BRICS countries and encouraging them to contribute their research work in OA journals. The findings of this study are useful and meaningful in understanding the comparative status of research across countries, disciplines, journals and institutions. This is the first study in BRICS countries focusing on the research output published in OA journals.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-02-24
      DOI: 10.1108/GKMC-08-2020-0109
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Social media use by adolescent students of Sri Lanka: impact on learning
           and behavior

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      Authors: Lalith Wickramanayake
      Abstract: This study aims to examine the impact of social media on adolescents’ social behavior, personal conduct, interactions, education, communication, attitudes, skills and abilities. In addition, the study seeks to determine the barriers to social media use by adolescents. A convenience sampling technique was used to draw a sample of 300 adolescents from three educational zones in Sri Lanka. A questionnaire survey method was applied to collect raw data and descriptive and inferential statistics were used for the analysis. Among the given different social media, YouTube was the most preferred social media for adolescents. Although the majority of adolescents used mobile phones to access social media, they were not high social media users. The impact of social media on adolescents’ education and communication was significantly positive although their intellectual involvement with social media communities was rather low. The use of social media had not decreased the time devoted to studies or seriously complicated adolescents’ social life or encouraged them toward violence and conflict. There was no indication that social media had led to them experiencing mental confusion, health problems, disorderly conduct, social imbalance or suicide. This study helps to reduce the literature gap of pertinent literature because there is little research information available on social media use in Sri Lanka. Almost all studies based in Sri Lanka in relation to social media have been poorly designed or published in predatory journals. The findings of the present study should be a timely and important resource for policymakers in education, teachers in both government and private schools and many stakeholders not only in Sri Lanka but also in other similar nations.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-02-11
      DOI: 10.1108/GKMC-08-2020-0123
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Integration of records management systems at a South African water utility
           company

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      Authors: Mpho Ngoepe, Vincent Mello
      Abstract: Digital records are either stored in an enterprise resource planning (ERP) or an electronic content management (ECM) system or managed without the benefit of either. To achieve high productivity, integration of these systems is required. However, the utilisation of either an ERP or ECM system is absent in many organisations. The purpose of this paper is to explore the development of a framework that may support the integration of an ERP into an ECM system at Rand Water. This qualitative study used a case design with 14 interviewees from different levels in the organisation and diverse business units using ERP and ECM to perform their operational deliverables. Purposive sampling was used to select the interviewees in line with their area of work, role and level of operation. This study established that the water utility company has implemented an ERP system (SAP) since 2004 and ECM systems since 1991 (Papertrail and later IBM FileNet) with only the information flow module integrated. This study suggested that to integrate ERP into ECM, human and non-human actors need to collaborate to ensure large-scale integration. This study presents a framework for integrating ERP into ECM. It is suggested that an integration module for ERPs called extended ECM, be considered. A further study of the transfer of digital records in ECM into archival custody is recommended.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-02-08
      DOI: 10.1108/GKMC-08-2020-0125
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Ensuring better output in library services through work life balance: a
           study of librarians’ opinion

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      Authors: Sasmita Rani Samanta, Bijayalaxmi Rautaray, Dillip K. Swain
      Abstract: This paper aims to attempt to explore and examine work–life balance situation of employees working in reputed academic libraries in Odisha, India and to study how they make a balance of duties and assignments offered to them in their respective organizations with that of their personal lives with possible recommendations basing upon the views of the respondents. The paper investigates how working librarians of the surveyed institutions maintain work–life balance. A structured questionnaire was administered among the respondents to elicit their responses. The investigators conducted specific interview sessions among some selected librarians of reputed libraries of Odisha, India to know their pragmatic views relating to the way they balance their official works with that of their personal lives. The gathered data was fed into MS Excel file for analysis and subsequent interpretation. SPSS was used for obtaining chi-square value for knowing the level of significance of result. The study finds that majority of respondents express their job satisfaction and happiness with the working environment of their respective institutions, and they are offered annual increments and career promotion, as this has become the key aspect of every organization to retain employees. It further reveals that very few respondents express that they are desired by their respective institutions to devote extra time and very few male respondents indicated that they carry family tension in their mind to their respective work places compared to their female counterparts. Moreover, the study reveals that institutions are proactive enough to embrace modern information communication technology offering suitable digital working ambience to their employees. The paper primarily deals with work-life balance of employees in the field of library and information science of the state of Odisha (India) as the respondents in its scope of discussion. The paper aims to contribute new knowledge to the corpus of existing literature on work–life balance with some constructive outcomes for effective generalization.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-02-04
      DOI: 10.1108/GKMC-03-2020-0022
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • The digital divide: a literature review and some directions for future
           research in light of COVID-19

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      Authors: Najeh Aissaoui
      Abstract: Coronavirus (COVID-19) has exposed the digital divide (DD) like never before and has made it a hot topic of actuality. In this paper, a state of the art of research studies that dealt with the three levels of the digital divide and highlight its shortcomings in light of COVID-19 are presented. An integrative literature review was conducted, summarizing the rich literature on the digital divide by presenting its key concepts and findings. This study then provides suggestions for future research in light of the COVID-19 pandemic. It can be concluded that the digital divide is insufficiently exposed and examined by researchers. In fact, in recent years, very few research studies have focused on the first-level divide. Moreover, much of the literature has analyzed the second digital divide (in terms of e-skills) in the strict sense and at the national level. This review also shows that the existing studies on the third level-digital divide deal only with the individual results of using the Internet. Finally, future research on the three-level digital divide should study more digital inequality related to emerging technologies is proposed. This paper draws up a state of art, which has important theoretical and practical implications in the effectiveness of full transformation to digitalization. The present study contributes to digital inequality research by summarizing key concepts and findings from the literature of the three levels of the digital divide. It highlights the unexplored research topics on some dimensions of DD which were behind the digital transformation failure in many countries and provides insights on future research directions in light of COVID-19.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-02-04
      DOI: 10.1108/GKMC-06-2020-0075
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Institutional repositories in South India: an exploratory study

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      Authors: Shajitha C., Abdul Majeed K.C.
      Abstract: The purpose of this study is to evaluate the institutional repositories (IRs) in South India in terms of policy and procedures, technology, content and contributors, promotion and assessment and personnel. A voluntary survey was conducted to assess IRs in South India. The questionnaire was designed according to the study framework, which comprises 64 indicators across five areas: policy and procedures, technology, content and contributors, promotion and assessment and personnel. Furthermore, all of the 23 IRs identified were monitored over one year period (from February 2018 to January 2019) to analyse the content growth. The Research Archive of Indian Institute of Technology Hyderabad was found to provide more services to users than other South Indian IRs and it was the sole IR to embed a metadata field for author identification. Almost all the IRs were actively engaged in promotion and assessment activities. IR performance in the technology area was substandard in comparison with performance in the policy and procedures and promotion and assessment areas. For all South Indian IRs, content growth was low. Very few in-depth studies have evaluated South Indian IRs across all five of the areas listed above and in recent years, no such comprehensive study has been conducted in India at all.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-01-29
      DOI: 10.1108/GKMC-07-2020-0099
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Research progress of SMR data in China and Japan

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      Authors: Wenbin Cai
      Abstract: This paper aims to make a comprehensive evaluation of the progress and achievements made by China and Japan in literature collection, publication and academic research of South Manchuria Railways Co (SMR) after the Second World War and points out the existing and urgent problems. This paper adopts the methods of literature research, questionnaire survey, comparative analysis and expert consultation. After the Second World War, both China and Japan made great achievements in the collection, publication and research of SMR data, as well as in the academic research of SMR. However, as a new research field, there are still some problems in deepening the excavation and utilization of SMR data, expanding the research fields, improving the research methods, etc. SMR itself was the product of a war of aggression. Although it died with the defeat of the war of aggression, remaining SMR data also has very precious value, it records the history of Japanese aggression against China, is the biggest database for the study of the problems in China and northeast Aisa at that time. In addition to Japan and China, the USA and the Soviet Union also kept part of the SMR data, so that to involve them in the research of SMR is also the purpose of this paper.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-01-20
      DOI: 10.1108/GKMC-04-2020-0050
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Descriptive standards and collection management software for documentary
           heritage management: attitudes and experiences of information
           professionals

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      Authors: Chelsea Renshaw, Chern Li Liew
      Abstract: This paper aims to examine the attitudes and experiences of information professionals with descriptive standards and collection management systems (CMSs) used for managing documentary heritage collections held by cultural heritage institutions in New Zealand (NZ). The aim is that such insights will inform decision-making around promoting documentary heritage collections discoverability and accessibility, in terms of advocating for appropriate system requirements when procuring or updating CMSs, and application of descriptive standards. A qualitative design was applied to investigate the attitudes and experiences of information professionals working in libraries, archives and records management institutions, museums and public galleries. Data was collected through semi-structured interviews with thirteen participants who worked across ten different cultural heritage institutions. The findings reveal that variances among metadata in libraries, museums, public galleries, archives and records management institutions continue to lead to challenges around discovery and access of documentary heritage. If opportunities for connecting documentary heritage collections in the age of linked data are to be realized, the sector needs to work collectively to address these variances along with consideration of the CMSs used. The study findings highlight issues currently affecting the NZ cultural heritage sector goal to make collections discoverable and more widely accessible. The findings highlight a need for deeper research into CMSs used by the cultural heritage sector as these systems have an impact on metadata management including constraining the application of appropriate descriptive standards for documentary heritage collections.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-01-18
      DOI: 10.1108/GKMC-08-2020-0129
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Research productivity of International Financial Reporting Standards
           (IFRS) from 2003 to 2020

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      Authors: Bashir Tijjani , Shafiq Ur Rehman , Zachariah Peter , Ishtiaq Ahmad Bajwa , Muhammad Ajmal Khan
      Abstract: This study aims to examine the quantitative research productivity of International Financial Reporting Standards (IFRS) globally by using the bibliometric approach. The method was applied to articles indexed in the Scopus database to analyze the publication patterns, trends and research productivity of the selected papers. Bibliometric analysis is applied to analyze research productivity of IFRS from 2003 to 2020. The method was applied to articles indexed in the Scopus database to analyze the publication patterns and research productivity of the selected papers. This study finds that a good number of articles have been published on IFRS, the top five countries are the USA, UK, Australia, Germany and Canada. This clearly shows that developed markets have the highest number of publications on IFRS. This could be as a result of the early adoption of IFRS by those economies and owing to the interest of researchers in those markets. Most of the studies are quantitative in nature; this study indicates that publication on accounting standards is popular as the number of citations is significant; most of the articles have two or more authors and were published in top-ranking journals. This study provides up-to-date literature on the global research productivity of IFRS; as a result, it supports the development of policies by the users of this accounting standards. The findings of this study also serve as a reference point for firms and regulators around the world. Given the thoroughness of the methodology of this study, the results make it easier to effectively identify the direction of research on the implementation of IFRS in organizations. This study provides a more comprehensive bibliometric analysis on the growth of IFRS literature (2003–2020) in the Scopus database; most of the prior studies have covered relatively few areas of focus as well as a fewer number of high impact factor journals. The relevance of this finding is in uncovering different areas of IFRS research productivity globally.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-10-18
      DOI: 10.1108/GKMC-02-2021-0025
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Preserving the history of Birmingham Black Radio: a discussion of
           preservation, outreach and collaboration

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      Authors: Robert Barnet Riter , Bob Friedman , Kimberly McDade , Jeff Hirschy
      Abstract: The Birmingham Black Radio Museum (BBRM) is a community museum and archives located in Birmingham, Alabama (USA) dedicated to preserving and presenting the history of Black radio. The BBRM fulfills this mission through educational programming, providing access to physical and digital materials and supporting emerging curatorial professionals. Through a reflective analysis of the BBRM, the authors discuss the relationship between preservation, public programming and professional outreach, the partnerships that enable these functions and how conceptions of community responsibility have informed the organization’s management strategy. The BBRM provides a context for isolating the factors which inform the emergence of community memory institutions, the challenges associated with managing decentralized information environments and considers how mentorship can operate as a form of capacity building. An examination of the BBRM provides a view of one institution’s approach to engaging community partners and audiences in achieving its primary goal of documentary preservation. This analysis is informed by historical, case study and autoethnographic methods. Emphasis is placed on examining BBRM’s historical origins, primary functions and community mandates. Specific attention is given to examining operations, resources and strategies. Commentary and discussion are grounded by the professional experiences of BBRM staff and collaborators. The operations of the BBRM, and the experiences reported by BBRM staff, are similar to those documented by findings in the community archives and museums literatures. Community mandates and institutional identify have strongly informed the BBRM’s mandates, strategies for engaging the public and establishment of strategic partnerships. This reflective analysis documents the operations of one specific community memory institution. Though the experiences documented in this paper are common to many community archives and museums, this study contributes an additional data point, further contributing to the body of evidence necessary to support a more nuanced understanding of the role and function of community memory institutions and their management.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-10-18
      DOI: 10.1108/GKMC-04-2021-0062
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The digital habitus of the unwedded emerging adults: a sociological
           interpretation of male-female differences in Facebook behavior

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      Authors: Muhammad Rehan Masoom
      Abstract: By considering Facebook as a social context of manifesting digital habitus, this paper aims to explore the differences between men and women in the compensatory use of Facebook, their engagement in crafting and exhibiting virtual self-representation, and addictive traits associated with it. It is argued that while Facebook compensates for the negative consequences of real-world experiences by allowing users, particularly women to display an ideal self or a true virtual self and so aid in socializing, users eventually develop an addiction, which results in various social difficulties. The study surveyed 511 male and 413 female undergraduate students who were between 19 to 26 years of age and reported being unmarried. Psycho-Social Aspects of Facebook Use Scale was used to solicit the responses. The factors were quantified by the items selected from the scale, and confirmatory factor analysis was used to assess the construct validity and reliability of items to check the usability of the scale in cross-cultural contexts. The Independent Samples t-test was used to check whether statistical evidence exists that the related sample means of men and women vary significantly. While there is no difference in virtualizing the self by gender; women perceive Facebook as more compensating than men. Likewise, compared with men, women are found to be more self-presenting, more addictive and highly involved in socializing. The item-wise differences show that Facebook comparatively enhances the self-esteem of the women and women are more adventurous than men in Facebook interaction. The study argues that there is a strong connection between the digital habitus and the social world. Social values and conditioning constrain people’s intention of being in the digital world and reflect their intention and decisions. Overall, the study is the most elaborative quantitative examination of how men and women differ in their Facebook behavior.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-10-18
      DOI: 10.1108/GKMC-04-2021-0075
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • University archives: the research road travelled and the one ahead

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      Authors: Christos Chrysanthopoulos , Ioannis Drivas , Dimitrios Kouis , Georgios Giannakopoulos
      Abstract: University archives (UA) are the bridge between the past and the present and serve as a beacon for highlighting the contribution of academic institutions to society. Although the UA topic was introduced and formalized in the 1950s, the scientific research interest has increased significantly in the past two decades. This paper aims to provide insights into the UA research topic during the previous 15 years. The combination of two well-established methods for performing literature review was deployed, aiming to identify, select and assess the research documents. Based on the selection criteria, 49 documents presenting research efforts around the UA topic were finally examined from the Scopus citation index. The selected studies have been classified into three main topics: strategic management of UA and the derived challenges, the educational contribution of UA and the strategic information systems for UA. Some of the main findings are the lack of well-defined administrative policies, the low level of awareness and archival consciousness within the universities, the inadequacy of university archivists’ educational and training background, the need to use UA for building relationships with alumni and society, and finally, the need for metadata standardization by the UA management systems. As a literature review around UA has not been conducted before, the reader will gain insights into the methods and research designs that other scholars had already applied to designate useful findings and results.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-10-18
      DOI: 10.1108/GKMC-08-2021-0128
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Adapting to change in academic libraries

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      Authors: Mohammad Aslam
      Abstract: The purpose of this paper is to discover the main reasons for change, why change is necessary and how library professionals can adapt to change. Academic institutions are rapidly changing around the world where libraries are facing similar challenges and adapting change is a demand for growth and improvement. Library administrators need a clear vision and strategic plan to meet the upcoming challenges, they must have self-confidence, ability to work with diversity. Library professionals need to show flexibility and a willingness to develop new skills, they also need to adopt new ways of working and dealing with the academic community. The literature review is built on resources from offline and online full-text databases such as ProQuest, EBSCO, Emerald, Library Literature and Information Science databases. This paper is based on a systematic literature review method which includes 50 research articles and 5 print books. A total of 109 articles were collected at the beginning stage but after their analysis in detail, they were reduced to 50 articles as the rest of the articles did not exactly focus on adapting to change in academic libraries. Basic keyword and advanced searching options have been used to retrieve the relevant literature on the topic from peer-reviewed and scholarly resources. Changes are the result of organizational restructuring, user expectations and accessibility to a growing range of digital content, so library professionals are under pressure to adopt change in academic libraries and introduce new services and technology. Library professionals need to change traditional ways of working and boost their knowledge and skills, collaborative attitude, redesign and policies and procedures and create a willingness to adapt to the change. Challenges can be managed if an individual has a keen interest and eagerness to keep up to date with the current knowledge and emerging trends in academic libraries. Appropriate literature on the topic was reviewed systematically, not all publications were included. Literature on this topic is relatively limited so more research and publications are needed to deal with current and future scenarios of academic libraries. This paper offers a useful overview of the ways and approaches used to adopting change by library professionals and the approaches that can be used in the current and future settings of academic libraries. Suggestions and recommendations can be used in the field of LIS, as well as library professionals may apply in the academic and research libraries to effectively change. This paper focuses on the concept of adapting to change in academic libraries, rather than responding to change. This piece of opinion contributes to library science in the area of how to manage and implement change, suggests ways and frameworks which can be used to adopting change by library professionals.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-10-15
      DOI: 10.1108/GKMC-04-2020-0053
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Reconciling access to information and political party funding in Malawi: a
           comparative analysis of legislation

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      Authors: Patrick Mapulanga , Dorothy Doreen Eneya , Diston Store Chiweza
      Abstract: The purpose of this paper was to assess the similarities and differences between the Political Parties and the Access to Information Acts in Malawi. While political parties are largely funded by donations that are frequently kept as a secret, the Access to Information Act does not include political party funding among the categories of non-disclosed information. This paper is based on the qualitative content analysis of the legislation in Malawi. Content analysis of the two pieces of legislation was adopted. This paper is a review of the literature and an examination of Malawi's Political Parties and Access to Information Acts. The document study was supplemented by a review of related literature on the two legislations. The Political Parties Act prohibits the government, ministries and departments from directly or indirectly funding political parties. The Access to Information Act to ensure information generated by Malawi government ministries, departments and agencies is readily made available by the citizens when needed or requested. The Access to Information Act does not exempt political parties from disclosing their funding sources. The two acts work in tandem to promote accountability and transparency in political party funding and sources. This study is limited to Malawi's Political Parties and Access to Information Acts. Only the South African related acts have informed the paper. However, several acts within developing countries would have greatly aided the paper. The implementation of the two pieces of legislation has implications for the balance between disclosure and non-disclosure of political party funding. Oversight functions and credible human resource capacity are needed in both political parties and government enforcement institutions. Oversight functions by the Administrator-General through the Registrar of Political Parties and the Malawi Human Rights Commission are key to the implementation of Malawi's Political Parties and Access to Information Acts, respectively. Proper enforcement of the oversight functions is expected to result in an open, transparent and accountable Malawian society. Various players are needed in the accountability chain to protect disclosure and non-disclosure of information. Very little information is known on the powers, functions and duties of office bearers capable of enforcing legislation to keep political parties' funding clean. Little is known on how the citizens can access information regarding political parties funding.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-10-11
      DOI: 10.1108/GKMC-07-2021-0115
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Sustainable relevancy in the changing library job market in Kuwait

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      Authors: Hanadi Jumah Buarki , Mashael Alomar , Munirah Abdulhadi
      Abstract: The Library and Information Science (LIS) discipline face challenges such as technology applications and information overload in its effort to remain relevant in the challenging job market. This study aims to determine the skills and knowledge needed for LIS professionals in the job market to rethink the current syllabus and offer better future employability. The research used a survey method to collect data concerning personal information, LIS employment opportunities, job titles and skills needed. Content analysis followed to determine librarianship job listings and the need for LIS graduate jobs in Kuwait. The findings suggested difficulties and challenges; they also compiled a comprehensive list of skills needed and recommended courses and institutions hiring LIS graduates. The research improves decision-making in syllabus development and experiences recommended by employers. Academic departments can follow this research to develop and update their syllabuses according to the requirements of the job market, thus offering better future job opportunities. As LIS graduates are provided with better education, the updating of their employability skills will help them socially by recognising their employment status and economically by raising their pay. The research is the first in Kuwait to collect LIS job titles and analyse employability needs.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-10-07
      DOI: 10.1108/GKMC-03-2021-0037
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Media literacy and the credibility evaluation of social media information:
           students’ use of Instagram, WhatsApp and Telegram

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      Authors: Ali Shabani , Hamid Keshavarz
      Abstract: Due to their unique characteristics in terms of information type, quantity and exchange, social media are regarded as a challenging information resource that makes credibility evaluation a more complicated behavior. This study aims to investigate the role of media literacy in the credibility evaluation of social media information among students as a major community of user groups. The study tried to explore whether or not the three popular platforms of WhatsApp, Instagram and Telegram with their unique features, show a significant difference in the credibility evaluation among a sample of 150 students at the Shahid Beheshti University, Tehran, Iran. By administrating two validated measures related to the two main variables, data gathered were analyzed through the partial least-squares (PLS) method using the software SmartPLS. Convergent and discriminant validities, as well as model fit indices, showed the reliability of the conceptual model at the 99% confidence level. Moreover, path analysis demonstrated that media literacy could affect all components of the credibility evaluation, except for currency evaluation. Overall, media literacy had less impact on evaluating information sources and information credibility compared to information presentation. Further analysis showed no significant difference in credibility evaluation with respect to the application used. There appears a crucial need for the students to be skilled more in evaluating content and source without which their decision-making might be negatively affected.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-10-04
      DOI: 10.1108/GKMC-02-2021-0029
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Applying systematic bibliometric methods to track a journal’s impact and
           review its knowledge contribution

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      Authors: Amitabh Anand , Ritu Tripathi , Anjana Karumathil , Tanvika Kalra
      Abstract: Advanced bibliometric methods have emerged as key tools in mapping the history and trends of a discipline. This paper aims to demonstrate on applying various bibliometric methods to track a journal’s impact and review its knowledge contribution. In doing so, the authors take the case of IIMB Management Review (IMR) journal focused on management discipline, in consideration of its 10 years of publication presence. Using bibliometric and Scopus metric methods, the authors map and analyze the productivity of IMR Journal and map its knowledge contributions. The authors identify the IMR journal’s impact, its growth, the most prolific authors/affiliations, key research hotspots, cross-country collaboration and emerging trends over the past decade. A 10-year longitudinal review helps the target group identify the main themes. It also provides key empirical insights to the journal editorial board and library managers for future planning and growth of the journal.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-09-24
      DOI: 10.1108/GKMC-04-2021-0064
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Experiences, perspectives, and emerging frameworks: COLINET libraries
           response to the COVID-19 pandemic

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      Authors: Trecia Latoya Pryce , Jollette Russell , Marsha Nicola Crawford , Joan Opal McDermott , Ariel Christina; Nordia Perkins
      Abstract: The purpose of this study is to detail the experiences, perspectives and emerging framework for the delivery of library services by member libraries of the College Libraries Information Network (COLINET) at the onset and during the COVID-19 pandemic in Jamaica. An exploratory sequential mixed approach was used for this study. Qualitative data was collected initially using a semi-structured interview with a virtual focus group comprising seven librarians from the COLINET in Jamaica. Purposive sampling was used to select the participants for the focus group. The second phase of data collection used an online survey through Google Forms to the membership of COLINET; 19 of 31 libraries (61.2%) responded to the survey. The findings reveal the current status of library operation and service delivery at the COLINET member libraries. The impact of COVID-19 on staffing arrangements, support and engagement, library resources and services are seen through the lens of the challenges and opportunities presented by the pandemic. In total, 19 of the 31 libraries in COLINET responded to the survey; therefore, the researchers were unable to get a comprehensive assessment of the impact of COVID-19 on COLINET libraries. This study will assist libraries in their response to COVID-19 and other similar future national public health crises. The findings and recommendations can provide a blueprint for developing policies and procedures for libraries during a national health crisis. Additionally, it will add to the empirical literature on Caribbean libraries. This study is essential for libraries responding to the coronavirus pandemic in Jamaica and the wider Caribbean region. This study examines the response of academic libraries from diverse tertiary institutions; exploring their challenges, solutions and emerging frameworks; making it representative and inclusive for academic libraries. This study advances the limited research that exists with regard to Caribbean libraries and the COVID-19 pandemic.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-09-16
      DOI: 10.1108/GKMC-03-2021-0055
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Decoding the global trend of “vaccine tourism” through public
           sentiments and emotions: does it get a nod on Twitter'

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      Authors: Shruti Gulati
      Abstract: This paper aims to fill the major research gap prevalent in the tourism literature on the new form of tourism branching out from the COVID-19. While there are newspaper reports mentioning about the government’s reaction to vaccine tourism, there is no such study or report that tries to understand what the global masses feel about it; thus, a preliminary investigation of the social sentiment and emotion accruing around vaccine tourism on Twitter is carried out. This exploratory study serves as a preliminary investigation of the social sentiment and emotion accruing around vaccine tourism on Twitter and tries to categorise them into eight basic emotions from Plutchik (1994) “wheel of emotions” as joy, disgust, fear, anger, anticipation, sadness, trust and surprise. The results are presented through data visualisation technique for analysis. The study makes use of R programming languages and the extensive packages offered on RStudio. A total of 12,258 emotions were captured. It is evident that Vaccine Tourism has got maximum of positive sentiments (28.14%) which is almost double of the negative sentiment (14.05%). It is visible that the highest sentiment is “trust” (12.74%) and is followed by “fear” (8.97%). The least visible sentiment is “surprise” (4.32%). Polarity has been found for maximum tweets as positive (55.52%) which yet again surpasses negative polarity (33.7%), and neutral polarity is the least (10.67%). It can be said that people bear a positive emotion regarding vaccine tourism such as “trust” and “joy” which also denotes a positive sentiment score for testing polarity. But there are still concerns of high prices of the packages, fear-prevalent people to step out, and the uncertainty of right precautionary measures being taken still puts vaccine tourism under the radar of doubt with a fourth population having negative and neutral sentiments each. This is indicative with “fear” being the second highest emotion to the users. There are mixed emotions for vaccine tourism, but positive dominates the results. The study attempts to see the global reaction on social media on vaccine tourism trend for giving food for thought to marketers. It can be said that Asians can be the target group. To the best of the authors’ knowledge, there is no study that addresses the new trend of “Vaccine Tourism” or attempts to understand the emotions and sentiments of people globally.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-09-09
      DOI: 10.1108/GKMC-06-2021-0106
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Information discernment and the psychophysiological effects of
           misinformation

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      Authors: Geoff Walton , Matthew Pointon , Jamie Barker , Martin Turner , Andrew Joseph Wilkinson
      Abstract: The purpose of this paper is to determine to what extent a person’s psychophysiological well-being is affected by misinformation and whether their level of information discernment has any positive or negative effect on the outcome. Participants (n = 48) were randomly and blindly allocated to one of two groups: control group participants were told a person they were working with was a student; experimental group participants were additionally led to believe that this other participant had extreme religious views. This was both stigmatising and misinforming, as this other person was an actor. Participants completed a pre-screening booklet and a series of tasks. Participants’ cardiovascular responses were measured during the procedure. Participants with high levels of information discernment, i.e. those who are curious, use multiple sources to verify information, are sceptical about search engine information, are cognisant of the importance of authority and are aware that knowledge changes and is contradictory at times exhibited an adaptive stress response, i.e. healthy psychophysiological outcomes and responded with positive emotions before and after a stressful task. The findings indicate the potential harmful effects of misinformation and discuss how information literacy or Metaliteracy interventions may address this issue. The first study to combine the hitherto unrelated theoretical areas of information discernment (a sub-set of information literacy), affective states (positive affect negative affect survey) and stress (challenge and threat cardiovascular measures).
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-09-06
      DOI: 10.1108/GKMC-03-2021-0052
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Unleashing the mechanism between affect-based trust and employee
           creativity: a knowledge sharing perspective

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      Authors: Talat Islam , Arooba Chaudhary , Saqib Jamil , Hafiz Fawad Ali
      Abstract: Creativity has become essential for organizations to remain competitive. Therefore, this paper aims to investigate the intervening role of knowledge sharing between affect-based trust and employee creativity. The study further investigates perceived organizational support as a conditional factor on the association between affect-based trust and employee creativity. The study tackled the issue of common method variance by collecting data in dyads. Specifically, the study collected data from 368 employees and their supervisors working in various organizations in Pakistan through Google Forms in two waves. In the first wave, employees were approached on a convenience basis, whereas, in the second wave, data from their supervisors were collected. Structural equation modeling was applied to test hypotheses. The study noted knowledge sharing as a mediator between affect-based trust and employee creativity. The study also noted that individuals with high perceptions of organizational support are more likely to strengthen the association between affect-based trust and knowledge sharing. This study suggests management work on their employees’ affect-based trust-building. Employees who have relationships based on affect-based trust feel safe and are less afraid of being criticized for sharing their ideas and thoughts. This positively contributes to developing a cooperative environment which becomes the base for employee creativity. Past studies have examined the association between general trust and employee creativity. To this backdrop, this study highlighted the importance of affect-based trust toward employee creativity. More specifically, drawing upon social exchange, this study is the first of its kind that examined the mediating role of knowledge sharing between affect-based trust and employee creativity, where perceived organizational support is examined as a conditional variable between affect-based trust and knowledge sharing.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-09-03
      DOI: 10.1108/GKMC-04-2021-0071
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • What Pakistani doctoral students want' A qualitative exploration of
           their research experiences

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      Authors: Syeda Hina Batool , Amna Farzand Ali , Muhammad Safdar
      Abstract: This study aims to investigate social sciences PhD scholars’ research experiences through a qualitative lens. Researchers explored the doctoral students’ research conceptions, supervision-related expectations, reasons to join PhD, key learning areas and advantages of PhD in this study. Education sector is rigorously seeking PhD faculty and simultaneously offering a number of research degree programs and scholarships to boom the research culture. The amount of time, energy, finance and dedication involved in it urges researchers to investigate this phenomenon holistically. Qualitative research approach, phenomenology (semi-structured interviews) is used to conduct this research, and interpretative phenomenological analysis technique is used to analyze the collected data. Findings have been reported comprehensively through interpretative phenomenological analysis. Respondents had a number of expectations from supervisors and viewed this journey as challenging and at the same time beneficial for their professional and personal life. This study is unique in nature, as it depicts research conceptions of doctoral students, benefits of PhD, challenges in pursuing PhD and supervision expectations from a developing country perspective. This study’s outcomes have impressions for policymakers, researchers and supervisors. The findings have insights for educators to produce more constructive researchers and scholars.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-20
      DOI: 10.1108/GKMC-04-2021-0074
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Online LIS teaching and learning during COVID-19 in Nigeria: a study

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      Authors: Chukwuma Clement Okeji , Juliet Chinedu Alex-Nmecha
      Abstract: The purpose of the study is to investigate the use of social media platforms in teaching/learning in the period of lockdown caused by the COVID-19 pandemic in Nigeria. The study adopted a survey method and an online questionnaire was designed using SurveyMonkey for data collection from students in the Department of Library and Information Science (LIS) in some universities in Nigeria. In total, 1,290 students and five lecturers participated in the survey from five universities in Nigeria. To supplement the data from the questionnaire, the five LIS lecturers were engaged in an interview. The study found that Zoom and WhatsApp were used by the lecturers to deliver lectures to their students. Lecturers are always available, the opportunity to store lectures and files for re-use at convenience, allows for collaborative learning, sharing learning materials, freedom in asking lecturer questions and conducive learning at home were mentioned as some of the benefits of receiving an online lecture. Some challenges associated with electronic teaching and learning were also identified. The LIS lecturers interviewed mentioned some benefits and challenges of engaging in electronic teaching during the period of lockdown due to the COVID-19 pandemic in Nigeria. The research offered educators an additional method for teaching and learning in situations where physical contacts are not possible. Because electronic learning platforms are free and can be used at liberty, they require self-discipline and more responsibility from students and lecturers, which might be a challenge. It requires lecturers to generate new skills, be cognitively sensitive and well-sequenced. Teacher/students relationship can be improved significantly with the use of social media platforms for teaching and learning. The study reported the use of social media platforms such as WhatsApp, Zoom in the teaching/learning process in the university system in a developing country context.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-17
      DOI: 10.1108/GKMC-08-2020-0133
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Journal packing density of library and information science research
           journals at the global level: a study

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      Authors: Ramesh Pandita , Shivendra Singh
      Abstract: This study aims to find out the average journal packing density (JPD) of Library and Information Science (LIS) research journals published across the world. The concept, JPD, means the average number of research articles published by a research journal in one volume. Accordingly, the undergoing study evaluates the average number of research articles published in each volume of each research journal published in the field of LIS at the global level. Some other key aspects evaluated include the number of LIS research journal publishing countries, average JPD of LIS research journals at the continental level, etc. This study is purely based on secondary data retrieved from SCImago, which is SCOPUS data. Keeping in view the objectives of this study, the data about research articles published in all LIS research journals during the period 2015 through 2019 were retrieved to undertake the study. From the data analysis, it emerged that 256 research journals duly indexed by SCOPUS are published in the field of LIS across 36 countries. In all 48,596 research articles were published from 2015 to 2019 in these research journals at an average of 44.71 research articles per journal per volume. More than 75% of LIS research journals are published from Germany, Spain, Netherlands, the USA and the UK. Research journals published from the USA have higher JPD of 53.09 research articles per journal per volume, which is 18.74% higher than the average global JPD of LIS research journals. 50% of LIS research journal publishing countries are from Europe and the majority 52.55% LIS research articles were published in European LIS research journals. The average JPD of LIS research journals published from North America is 51.73 research articles per journal per volume, which is the highest across continents. Standardization of JPD of research journals irrespective of the subject discipline they are published in is important for many reasons and the foremost being, such standardization helps in keeping at bay the predatory research journals, which normally float such packing density norms, with the sole aim to earn money in the shape of manuscript handling charges, thereby publishing a far greater number of research article in each issue of a journal than the average research articles published by a research journal. Very few studies have been conducted around the concept JPD, especially by the authors of this particular study. This study has however been particularized to the LIS subject discipline, while the findings add to existing lot of study already undertaken, hence outcome can be generalized.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-16
      DOI: 10.1108/GKMC-02-2021-0031
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The essential skills and competencies of LIS professionals in the digital
           age: alumni perspectives survey

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      Authors: Akhilesh K.S. Yadav
      Abstract: The librarianship profession has gone through many changes over time, more so with the emergence of digital technologies. To thrive in the library and information science (LIS) profession, professionals must have knowledge, skills, competencies and abilities to perform their job duties. The purpose of this paper was to identify essential knowledge, skills and abilities (KSAs) for the LIS professionals. The targeted survey group for the study were alumni of ten LIS schools in India, who are now working in various library sectors. A structured questionnaire was designed to seek their opinions, and the snowball sampling technique was adopted to collect the data. A total of 377 responses were received from the respondents. Five broad areas of KSAs were identified: traditional library skills, research skills, computing skills, data management skills and soft skills. This study found that computing skills, library automation and library digitization are considered absolutely essential for the LIS professionals. The results also brought out the importance of “soft skills” for the LIS professionals. Prerequisite knowledge of library liaison services, technical services and foreign language were reportedly important only for working in special libraries. This study identified 54 skills across five broad areas that are essential for the professionals working in library and information centres. The research findings will be helpful for the educators who want to design, develop and upgrade the LIS course curriculum in accordance with the skills that are in demand in the market. This study establishes that though the participants expressed satisfaction with the practicum of the curriculum, the LIS course curriculum needs to be improved. It would be in the best interest of the LIS schools to identify and rectify the gap.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-16
      DOI: 10.1108/GKMC-03-2021-0049
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • National archives, records and the coronavirus pandemic: a comparative
           thematic analysis of initial international responses to COVID-19

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      Authors: Marc Kosciejew
      Abstract: The purpose of this paper is as follows: the first objective is to help illuminate part of the international archival sector’s initial responses to the crisis at its commencement, particularly by thematically analyzing the announcements made by national archives, which are arguably the leading archival institutions in their respective countries and the second objective is to help establish a joint contemporary understanding and historical snapshot of the positions of national archives during the first few months of the pandemic. A comparative thematic analysis of national archives’ first formal public-facing COVID-19 announcements, released between March and May 2020, is conducted, specifically from the official websites of Australia’s National Archives of Australia, Canada’s Library and Archives Canada, New Zealand’s Archives New Zealand, the United Kingdom’s (UK) The National Archives and the United States of America’s (USA) National Archives. Notwithstanding their diverse contexts, all the announcements thematically converge in discussing the closure of physical locations and spaces, as well as maintaining (reduced) services and offering remote access. Another theme appearing across most announcements is the concern for the protection of the health, welfare and safety of their communities. Additional themes featured in some of the announcements include considerations about the handling of paper records and physical materials, the removal and/or return of materials and the provision of further COVID-19 information. Unique themes appearing only once include steps for enacting precautions, furloughing staff and reopening and post-pandemic planning. Limitations to the article’s purview include its small sample size, focus on mainly English-speaking contexts and analysis of only official websites. Nevertheless, this sample arguably includes some of the major and leading archival institutions, not only in their respective countries but also internationally, namely, two national archives from North America (Canada and the USA), one from the wider European region (the UK) and two from Oceania (Australia and New Zealand). Further studies could expand the cohort size, diversify the focus for instance by analyzing social media postings and metrics and extend the timeframe. This study could be of interest to archival academics and professionals, as well as library and information science scholars and practitioners, public health researchers and policymakers, cultural studies scholars and historians, exploring international and intersectional initiatives that have informed or are currently informing, approaches to and understandings of this pandemic and other similar health crises. It is further hoped that this study will humbly show support and supply solidarity with the wider archival community as it continues responding to and dealing with COVID-19. Capturing and analyzing aspects of national archives’ communication strategies related to the coronavirus pandemic is a topic of interest, not only for contemporary attempts for dealing with and understanding the crisis but also as a historical snapshot of their responses at this particular point in time. By contributing to ongoing conversations about the coronavirus pandemic, this study provides the beginning of an analysis of the international archival sector’s initial interventions within it. As the first article in the archival literature on this topic, a baseline and point of reference are established for other studies that will hopefully follow on this topic. In these ways, it can also contribute to debates on how archives and other cultural memory institutions including libraries, museums and galleries, have reacted to the coronavirus pandemic and their resulting communication strategies and impacts upon their institutions, missions, collections, services and communities.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-16
      DOI: 10.1108/GKMC-04-2021-0066
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Global research productivity in cybersecurity: a scientometric study

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      Authors: Fayaz Ahmad Loan , Bashir Bisma , Nasreen Nahida
      Abstract: The purpose of the study is to conduct a scientometric analysis of cybersecurity literature indexed in the core collection of the Web of Science for a period of ten years (2011–2020). Cybersecurity is a focused topic of research across the globe. To identify the global research productivity in the field, the terms “cybersecurity, cyber-security, web security, information security, computer security, etc.” were used for retrieving the publications in the advanced search mode of the database “Web of Science”, limiting the time frame for 2011– 2020. The results retrieved were downloaded in the Excel file for further analysis and interpretation. The harvested data was analysed by using scientometric techniques to measure the progress such as growth rate, doubling time and author collaborations. Besides, the Biblioshiny and VOSviewer software were used for mapping networks. The research output in the field of cybersecurity has shown an increasing trend during 2011–2020, and the maximum number of scholarly publications was published in 2020 (1,581), i.e. more than 715% of 2011 (221). A good number of countries (93) have contributed globally in cybersecurity research, and the highest share in research publications was reported by the USA (23.55%), followed by China (23.24%), South Korea (5.31%), UK (5.28%) and India (4.25%). The authorship patterns in cybersecurity publications show a collaborative trend, as most articles have been published by multiple authors. Total 5,532 (90.14%) articles have been published in co-authorship, whereas only 605 (9.86%) articles have been published by single authors. Keyword analysis shows that the most common keyword research by the authors is cybersecurity and its variants such as “cyber security” and “cyber-security” (1,698) followed by security (782), computer security (680) and information security (329). The database studied for the work does not represent the total literary output available on the theme. There are plenty of other databases, such as Scopus, Compendex, INSPEC, IEEE Xplore, arXiv, contributing to the same theme as well. The findings of the study may help researchers, information technologists, library professionals and information specialists to identify the research progress, authorship patterns, collaborative networks and hot topics of research in the field of cybersecurity. Besides, it will assess the global response to the cybersecurity issue. The study is the scientometric analysis of the cybersecurity based on current literature and will highlight the progress and development of global research in the said field.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-16
      DOI: 10.1108/GKMC-09-2020-0148
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The use of mobile phones by women microenterprises in Malawi: a
           sustainable livelihoods perspective

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      Authors: Donald Flywell Malanga , Memory John Banda
      Abstract: This study aims to assess the impact of mobile phones on the livelihoods of women microenterprises in two selected districts of Malawi. This study adopted an interpretive qualitative approach. The authors conducted six focus group discussions with 33 women microenterprise owners in two selected districts of Malawi. This study was guided by the sustainable livelihood approach as an analytical framework. The findings confirmed that to some extent use of mobile phones by women microenterprises helped them realise their livelihood outcomes. These included improved access to information, improved communication, improved marketing, reduced transport costs and improved efficiency and productivity. However, optimum benefits were highly curtailed by a number of factors such as poor information and communication technologies (ICT) infrastructure, security issues, high cost of talk time and data bundle, lack of ICT literacy, low education and sociocultural factors. The findings provide evidence on the role of mobile phone technology play in promoting the value for women participating in business activities in disadvantaged communities. Policymakers and other stakeholders can use the findings as a basis for prioritising the improvement of mobile technology infrastructure in rural communities tailor-made to women microenterprises.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-12
      DOI: 10.1108/GKMC-09-2020-0143
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Training needs assessment of postgraduate researchers of Pakistan

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      Authors: Nazeer Hussain , Shafiq Ur Rehman , Kanwal Ameen , Muhammad Safdar
      Abstract: Researchers’ competencies are directly related to the quality and effectiveness of the research they produce. However, training opportunities for education and conducting research seem to be limited for the growing research culture in Pakistan. The purpose of this study is to assess the research-related training needs of postgraduate researchers (PGRs) of Pakistan. A quantitative research approach was used to conduct the study using a questionnaire. Non-random sampling technique was used to collect the data from the postgraduate (MPhil/MS and PhD) researchers enrolled in the two well renowned Pakistani Universities. Results of the study confirmed that PGRs were interested in developing their skills in various areas of a research project such as topic selection, research design and use of data analysis software. Findings also highlighted that respondents were interested in learning reference management tools for citing and managing the sources of information in their research work. This is the first study, which investigated the training needs assessment of PGRs enrolled in two major Pakistani universities. The results may help in designing training programs, promoting a conducive research culture in the country and improving the quality of research being produced. This study provided a framework likely to be beneficial for quality enhancement cells, universities and organizations in organizing effective research training and development programs for researchers of Pakistan.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-12
      DOI: 10.1108/GKMC-09-2020-0145
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Social media as a platform for information and support for coronavirus:
           analysis ofCOVID-19 Facebook groups

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      Authors: Hossein Motahari-Nezhad , Maryam Shekofteh , Maryam Andalib-Kondori
      Abstract: This study aims to investigate the characteristics, as well as the purpose and posts of the COVID-19 Facebook groups. A systematic search for COVID-19 Facebook groups was conducted on June 1, 2020. Characteristics of the groups were examined using descriptive statistics. Mann-Whitney test was used to study the differences between groups. The study of the most popular groups’ posts was also carried out using the content analysis method. The groups had a combined membership of 2,729,061 users. A total of 147,885 posts were received. There were about approximately 60% public groups. A high percentage of the groups (86.5%) had descriptions. The results showed a significant relationship between the groups’ description status and the number of members (p-value = 0.016). The majority of COVID-19 Facebook groups (56%) were created to meet their members’ information needs. The highest number of studied posts were related to vaccination (35.2%), followed by curfew rules (19.6%) and symptoms (10.6%). Translating these insights into policies and practices will put policymakers and health-care providers in a stronger position to make better use of Facebook groups to support and enhance public knowledge about COVID-19.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-12
      DOI: 10.1108/GKMC-11-2020-0183
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Research scholars and faculty members perception and participation in
           collection development of university libraries of Northern India – a
           comparative study

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      Authors: Har Singh , Preeti Mahajan
      Abstract: This study aims to investigate research scholars’ and faculty members’ perception, participation in collection development, satisfaction with the adequacy of the library collection and challenges faced during the recommendation of resources in selected university libraries of Northern India. The data was collected with the help of a structured questionnaire from the research scholars and faculty members from all disciplines of five universities of Northern India. The comparison between the researchers and faculty members was carried out within the university, as well as across the universities. A total of 652 questionnaires were distributed, out of which 465 filled questionnaires were finally selected for data analysis. The collected data was analyzed with the help of SPSS and the hypotheses were tested using Chi-square (χ²) test. The survey results found significant differences in awareness of collection development policy (CDP), as well as the recommendation of resources (i.e. textbooks, reference books, journals and magazines and non-book materials) between the research scholars and faculty members across the libraries. However, no significant difference was found between the opinion of the research scholars and faculty members on the adequacy of library collection across the libraries. The study was limited to five university libraries of North India which included Maharishi Dayanand University (Rohtak) and Kurukshetra University (Kurukshetra) from the State of Haryana Panjab University from Union Territory of Chandigarh and Punjabi University (Patiala) and Guru Nanak Dev University (Amritsar) from the state of Punjab. The outcomes of this study will undoubtedly help the library authorities and management to understand the awareness of users (i.e. research scholars and faculty members) about the collection development process such as CDP of the library, kind of resources recommend, their assessment on adequacy of different kind of resources and their ultimate satisfaction from it. The study is an extensive survey about the perception and participation of research scholars and faculty members in the collection development process of their respective libraries and indicates their satisfaction from the library collection.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-09
      DOI: 10.1108/GKMC-01-2021-0001
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Roadmap of Iranian digital academic libraries in the context of cloud
           infrastructure and becoming cloud library

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      Authors: Heydar Esmaeili , Alireza Isfandyari-Moghaddam , Mehdi Alipour Hafezi
      Abstract: This paper aims to draw a roadmap for the presence of Iranian academic libraries in the cloud infrastructure. This research attends an applied-development one that is a part of developmental research due to its conceptual expansion, foresight and roadmap for the presence of cloud-based academic libraries and finally, becoming cloud libraries. Because of providing a roadmap template, the presence of academic digital libraries in the cloud and becoming a cloud library is applied research. Because of providing a roadmap template, academic digital libraries’ presence in the cloud and becoming a cloud library is one of the applied research areas. The statistical population of this research includes all Iranian digital academic libraries. There were 64 digital libraries out of which 59 libraries participated in completing the questionnaire. Preliminary results from used Delphi method’s first round which was considered by 59 experts were identified typically and descriptive after appropriate component classification and editing. After identifying these factors, each of the roadmap levels in the third stage and the degree of relevance approved by the experts were reviewed and the most critical and relevant factors were identified as key components of the roadmap for the presence of cloud-based academic libraries and becoming cloud libraries. At this stage, they were selected as 24 factors, including seven factors for the first layer, eight factors for the second layer and nine factors for the third layer. By introducing a roadmap for the presence of academic digital libraries in the cloud context, they will promote more and better interaction between academic libraries to offer services to users anytime and anywhere.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-09
      DOI: 10.1108/GKMC-11-2020-0174
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Conserving knowledge heritage: opportunities and challenges in
           conceptualizing cultural heritage information system (CHIS) in the Indian
           context

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      Authors: Gireesh Kumar T.K. , Raman Nair R.
      Abstract: The purpose of this paper is to investigate the scope, issues and challenges in conceptualizing a comprehensive cultural heritage information system (CHIS) in the Indian context and examines the feasibility of designing such a system with the support of advanced conservation strategies and technological aids. As the conservation efforts and its sustenance requires the support of a knowledge base cum digital archiving tool, comprehensions on the availability and usage of different software tools are indispensable. Assessing the availability of controlled vocabularies, ontology frameworks, metadata standards, classification schemes and architectural designs, language compatibility for implementing cultural heritage system is inevitable for developing CHIS. The present study examines the availability of such schemes and systems and emphasis the need for developing a reliable information system. A comprehensive system at the country level to efficiently document, manage and update the knowledge on cultural heritage is required. CHIS created can be engaged in visualizing the cultural heritages of the country and can act as an interactive multimedia documentation system. The virtual recreation of cultural heritage in a holistic manner can also ensure its long-term sustainability. The digital archive of different expressions will be a rich source of data for research, administration and development. The archive developed should cover the cultural heritage depicted in the form of published documents, images, audios and videos, documents and visuals on performing arts, buildings, sculptures, ecosystem, monuments, utensils, etc. and the history and knowledge pertaining to them and any other property belonging to the heritage.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-06
      DOI: 10.1108/GKMC-02-2021-0020
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Online brand communication and building brand trust: social information
           processing theory perspective

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      Authors: Geeta Marmat
      Abstract: The purpose of this paper is to present the mechanism of online customer brand trust building through the lens of Walther’s Computer Mediated Communication (CMC) – Social Information Processing Theory (SIPT). This paper integrates a range of theoretical and empirical works across branding and marketing, including concept of brand trust, use of online social media in brand communication and customer brand relations and CMC-SIPT theory and relational marketing literature other relevant information which were found useful in the given context were reviewed. The aim was to collect a broad spectrum of ideas, based on their relevance to the research purpose to propose effective online brand trust building framework. This paper proposes three different developmental stages in brand trust building on online social media networks. Each stage is guided by the components of CMC-SIPT. Stage I is interaction and compliance of the brand communication clues which suggest that the aggregated level of interaction and compliance in online brand communication on social media determine the movement of the customer to the next level. Stage II suggests information processing at three successive layers by the customer as identification, internalization brand information and bonding, which eventually prompt the customer to the next level of brand trust building. Stage III is related to trust building which is the critical stage as customer internal states of arousal are experienced, which reduces the emotional risk of decision-making and increases confidence and trust of the customers in brands. The proposed framework of brand trust building has not been tested empirically. Future research could test and validate the proposed model tracking intrinsic changes in the customer in different brand trust development stages. This research is important for marketers or brands who wish to move beyond the notion of merely satisfying customers, to establishing more powerful emotional bonds between their brands and customers. It fills a gap in brand-trust literature and provides marketers and researchers a means to understand and draw strategies for consumers’ attraction toward brands (Patwardhan and Balasubramanian, 2011). The proposed framework has the capacity to revolutionize the way business and brands engage with society by enhancing and establishing trusting relationship. To date, this research has not been done specifically from the SIPT perspective. This research is the first to examine brand communication strategies in an effort of building brand trust in the context of online social media network from the CMC-Social information theory perspective. It highlights the peculiarities of online brand communication on social media networks and customer information processing in presenting three stages of customer brand trust development to explain the development and flow of events.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-06
      DOI: 10.1108/GKMC-12-2020-0195
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Stakeholders’ perceptions of book piracy’s benefits to society
           in Lithuania

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      Authors: Vincas Grigas , Arūnas Gudinavičius
      Abstract: Book piracy represents a threat to the publishing industry, while for the society, book piracy provides some benefits. The purpose of this study is to examine views of readers, authors and publishers in Lithuania on book piracy’s benefits to society. This study uses phenomenography to examine readers’, authors’ and publishers’ reflections on book piracy’s potential social benefits. The authors collected research data via semi-structured, face-to-face interviews with 10 participants from each group (readers, authors and publishers – a total of 30 interviews). Six qualitatively different categories of attitudes were revealed, namely, that book piracy provides easier and more convenient access to books, helps readers save money, pushes readers to read more, helps for authors to gain more popularity, provides wider access to books and provides consumers with moral satisfaction. The similarities between readers’, authors’ and publishers’ views on benefits of book piracy outweigh the differences. Theoretical background indicates that stakeholders’ explicitly stated attitudes towards book piracy contribute to their book piracy intentions. This study hopes to help publishers in Lithuania confront the challenge of book piracy and develop effective strategies to attenuate a normative framework with four actionable recommendations to help professionals in the publishing industry to better address book piracy. Book piracy continues to perplex publishers, in part because they lack a clear understanding of the social and psychological underpinnings of book piracy. This study aims to develop such an understanding by filling gap in the literature on book piracy: the lack of work on readers’, authors’ and publishers’ perceptions of book piracy’s individual and social benefits.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-03
      DOI: 10.1108/GKMC-08-2020-0118
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Awareness, use and attitudes of students towards e-books: differences
           based on gender, discipline and degree level

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      Authors: Akira Jbeen , Shafiq Ur Rehman , Khalid Mahmood
      Abstract: The purpose of this study was to explore the level of awareness, use and attitudes of students regarding e-books. This study used a quantitative research design based on the survey method. A structured questionnaire was designed and used for data collection from four different universities of Pakistan. A total of 305 responses were collected from a sample of 400, and 303 of those responses were used for data analysis. The results of this study indicated that students were aware of e-books and used them in their daily lives. Most of the respondents had a positive attitude towards e-books and indicated that they considered e-books are easy to find and support them in their assignments. Online features of e-books were important to them. There was a significant difference of opinion found among students of different disciplines regarding the use of e-books. This study was limited to four disciplines in four universities, one discipline per university. Therefore, its findings may not be applied to other universities or other disciplines. This paper offers a new idea to academic libraries related to purchasing e-books. This study will provide guidelines to information professionals for development of their e-book collection and implementation of innovative approaches in library services or e-books services to facilitate their users according to their need. To the best of the authors’ knowledge, this is the first study on the level of awareness, use and attitudes of university students towards e-books in Pakistan.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-08-03
      DOI: 10.1108/GKMC-12-2020-0193
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Knowledge sharing and self-efficacy in an EFL context: the mediating
           effect of creativity

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      Authors: Farshad Parhamnia , Majid Farahian , Yusef Rajabi
      Abstract: As demonstrated in the literature, teachers’ knowledge sharing, self-efficacy and creativity display certain levels of cause-and-effect and correlational connections from different perspectives. Nonetheless, few studies, if any, have been reported on the interplay of these three concepts in the context of the language classroom. As such, this study aims to test a structural model of English as a foreign language (EFL) teachers’ knowledge sharing, self-efficacy and creativity and specifically to examine the hypothesis that creativity mediates the relationship between EFL teachers’ knowledge sharing and self-efficacy. The participants were 384 EFL teachers from different language institutes across Iran. The EFL teachers were selected based on random stratified sampling method. To verify the research hypotheses, a quantitative correlational design was used in the present study. The quantitative data was collected using three questionnaires, and then descriptive and inferential statistics were used to analyze the data. Therefore, we used the EFL teachers’ creativity questionnaire developed by Khany and Boghayeri (2014), knowledge sharing behavior scale by Ramayah et al. (2014) and teachers’ self-efficacy questionnaire by Tschannen-Moran and Hoy (2001). To analyze the data, Pearson correlation and multiple regression were run. The findings revealed the hypothesized model of relationships among the study variables. The results also confirmed the mediator role of creativity. The implications of the findings in relation to creativity, knowledge sharing and self-efficacy are discussed. The bulk of research on teacher self-efficacy has concentrated fairly adequately on its relationship with factors such as teachers’ reflective practice, critical thinking, emotional intelligence, personality and student achievement. What seems to be rather missing in this line of research has to do with the exploration of the possible links among knowledge sharing, self-efficacy and creativity as interacting variables, especially in the context of Iran where teachers’ knowledge sharing is lower than expected. More importantly, no previous investigation has tapped into the mediating effect of creativity on the connection between English teachers’ knowledge sharing and self-efficacy.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-07-30
      DOI: 10.1108/GKMC-03-2021-0040
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The effect of foreign market knowledge on SME export performance: a study
           ofnon-traditional SMEs in Ghana

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      Authors: Aidatu Abubakari , Kwame Simpe Ofori , Henry Boateng , Koffi N’Da , Robert Ebo Hinson
      Abstract: It is well documented in the extant literature that knowledge plays a crucial role in small and medium enterprise (SME) internationalization. Exporting SMEs from developing economies faces many challenges, including lack of knowledge about institutions in foreign markets, inadequate knowledge about foreign institutions and limited internationalization knowledge (IK). However, research on the export performance of SMEs has thus far focused on the internationalization strategies of multinational corporations. This study aims to explore the effect of foreign market knowledge on SME export performance. The authors also assessed the moderating effect of employee absorptive capacity in the knowledge-performance nexus. The authors adopted a survey design to collect data from owners/managers of SMEs exporters in the Greater Accra region of Ghana. A total of 350 questionnaires were distributed based on convenience. Of this number, 257 usable responses were used in the final analysis. The authors tested the proposed model using partial least squares-structural equation modeling. The findings show that the three types of foreign market knowledge tested in this study, namely, foreign institutional knowledge (FIK), foreign business knowledge and IK have positive and significant effects on SME exporters’ performance. It also shows that employees’ absorptive capacity affects the relationship between FIK and SME exporters’ performance. The study demonstrates the types of knowledge relevant to SME export performance. The study further demonstrates the moderating effect of employee absorptive capacity on the relationship between knowledge and export performance. The study advances existing knowledge on SME performance, especially from an emerging economy context.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-07-26
      DOI: 10.1108/GKMC-03-2021-0054
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Investigating the acceptance of distance learning amongst Omani students:
           a case study from Oman

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      Authors: Abdul Hakim Hassan Mustafa Mohamed , Fadi Abdel Muniem Abdel Fattah , Mohamed Izzeldin AbdelRahman Bashir , Maia Alhajri , Akbar Khanan , Zaheer Abbas
      Abstract: In the COVID-19 pandemic, students were subjected to high pressure when they were forced to move to distance learning in a lockdown environment. Such a drastic move for communities living in groups with solid relationship ties comes at a price. This study aims to investigate the acceptance of distance learning amongst Omani higher education institutions (HEI) students during COVID-19 lockdown. This is a quantitative research based on an online survey designed to study participants’ acceptance of distance learning during COVID-19 lockdown. A sample of 757 Omani students was selected, of which 81.2% were female. About 60% of the students’ Age lies 15–20 years. The highest percentage (38.8%) of students belongs to the College of Arts and Humanities. A total of 80% of the students reported a moderate level of information technology skills, and also more than 80% of the students had never attended eLearning calls. Most of the students affirm the eLearning acceptance (students’ willingness to use eLearning tools for the tasks they are designed for), eLearning usefulness (using eLearning would enhance students’ performance), eLearning ease of use (the degree to which a student believes that using eLearning tools are free from effort), learning from home during COVID-19 and eLearning effectiveness (student’s satisfaction and the benefits student will gain from learning via online platforms). Multiple regression analysis confirms that more than 81% of the variation in the eLearning acceptance was explained by eLearning usefulness, eLearning ease of use, learning from home during COVID-19 and eLearning effectiveness independent variables. Moreover, these independent predictors have a positive association with eLearning acceptance. This research intends to fill the gap in Omani HEI students’ acceptance of distance learning during the COVID-19 pandemic.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-07-19
      DOI: 10.1108/GKMC-02-2021-0021
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The functions of the National Archives of South Africa regarding
           universities’ records and archives

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      Authors: Nkholedzeni Sidney Netshakhuma
      Abstract: This paper aims to assess the functions of the National Archives of South Africa regarding universities’ records and archives by comparing the University of the Witwatersrand (Wits) and the University of Venda’s (Univen) implementation of the National Archives and Records Service of South Africa Act, No. 43 of 1996 (NARSSA) provisions 11 and 13, with the view of recommending best practice. The quantitative research methodology was adopted. The data collection tool was a questionnaire completed by 34 heads of divisions, departments and units from the Wits and Univen, supplemented by a document review. Thus, the study population comprised universities’ heads of divisions, departments and units. The National Archives of South Africa is not playing a role in providing advice to universities on how to manage their records and archives to fulfil their teaching, learning and research mandate, protect them from litigation and preserve their corporate memory such as records with national and international significance. Most of the respondents were not aware of the NARSSA provision 11 on the custody and preservation of records, and provision 13 on the management of public records. NARSSA lacks provision specifically for the management of university records. NARSSA appears vague about the management of university records, as it does not explain the legal definition of university records. This is a comparative case study limited to Wits and Univen. The shortcoming of this study is that the author did not provide relevant and detailed information for the article reader to fully understand the functions of the NARSSA provisions 11 and 13 regarding university records and archives at Wits and Univen, respectively. The study recommends the South Africa legislature to review the NARSSA regarding records and archives’ role in the university. The researcher’s view is that reviewing existing NARSSA provisions 11 and 13 would provide universities with the responsibility of managing some of their national and international records. This might improve the management of records and this, in turn, would enhance the preservation of records. This paper appears to be the first to review the functions of the National Archives of South Africa regarding the South African university’s records and archives.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-07-16
      DOI: 10.1108/GKMC-10-2020-0153
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Fostering knowledge-sharing behavior through social capital: the
           implications of face-to-face and online interactions

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      Authors: Bibi M. Alajmi , Charlene L. Al-Qallaf
      Abstract: This study aims to research knowledge-sharing behavior and social capital from a pedagogical perspective. It explores the facilitating role of face-to-face and online interactions in social capital development to understand how the formation of a specific form of social capital nurtures knowledge-sharing behaviors. A qualitative approach used interviews and a focus group to collect data from 20 teachers in different positions and subject areas. For face-to-face interactions to form social capital, learning communities must develop features including shared vision, shared language, trust-building and self-development and foster identification with and commitment to the community. Of all the categories of pedagogical content knowledge exchanged among teachers, teachers seek knowledge of general pedagogy, representations and strategies and knowledge of curriculum and media more than any others. However, when differentiating between online and face-to-face activities, knowledge of the curriculum and media is sought more frequently online. In contrast, the preferred way of learning about general pedagogy is through face-to-face activities. The choice of knowledge channel reflects the complexity of the types of knowledge needed and the type of social ties required to support this exchange. The research is expected to expand understanding of how teachers develop their social capital and how social ties foster knowledge-sharing behaviors. This study suggests professional development activities and online professional learning platforms facilitate building social ties.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-07-13
      DOI: 10.1108/GKMC-01-2021-0007
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Predictors of e-publishing adoption in environments of uncertainty

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      Authors: Emmanuel Chukwunonye Ifeduba
      Abstract: Many developing environments are characterised by uncertainties and research on how these uncertainties impact development in different industries is on-going. However, there is hardly any empirical examination of how this phenomenon impacts innovation adoption in the publishing industry, notwithstanding that the education industry largely depends on publishing. This study aims to interrogate this phenomenon with a view to describing clearly the factors that influence e-publishing innovation adoption in environments of uncertainty. E-publishing data were collected from 79 websites whereas 109 firms filled out a questionnaire both online and offline. Four interviews were conducted and data were analysed using the SPSS to compute frequencies, percentages and correlates of digital publishing innovation adoption. Book piracy and curriculum uncertainty were found to play greater influential roles in the adoption of e-publishing; and though they both correlated positively with e-publishing adoption, only book piracy has a significant predictive value in the adoption of e-publishing. The results of this study shed light on the predictors of digital publishing adoption and should help interested publishers and scholars in environments of uncertainty to understand why efforts should be intensified to pursue copyright protection and enforcement.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2021-05-10
      DOI: 10.1108/GKMC-11-2020-0164
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Global Knowledge, Memory and Communication

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