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Global Knowledge, Memory and Communication
Journal Prestige (SJR): 0.261
Citation Impact (citeScore): 1
Number of Followers: 871  
 
Hybrid Journal Hybrid journal   * Containing 8 Open Access Open Access article(s) in this issue *
ISSN (Print) 2514-9342 - ISSN (Online) 2514-9342
Published by Emerald Homepage  [362 journals]
  • Publication bias in meta-analyses of the therapeutic efficacy of
           remdesivir interventions for patients with COVID-19

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      Authors: Hossein Motahari-Nezhad, Aslan Sadeghdaghighi
      Abstract: No comprehensive statistical assessment of publication bias has been conducted in remdesivir-based intervention research for COVID-19 patients. This study aims to examine all meta-analyses of the efficacy of remdesivir interventions in COVID-19 patients and perform a statistical assessment of publication bias. This is an analytic study conducted to assess the impact of publication bias on the results of meta-analyses of remdesivir-based interventions in patients infected with COVID-19. All English full-text meta-analyses published in peer-reviewed journals in 2019–2021 were included. A computerized search of PubMed and Web of Science electronic databases was performed on December 24, 2021. The trim-and-fill method calculated the number of missing studies and the adjusted cumulative effect sizes. The final analysis comprised 21 studies with 88 outcomes. The investigation revealed missing studies in 46 outcomes (52%). Seventy-six missing studies were replaced in the outcomes using the trim-and-fill procedure. The adjusted recalculated effect sizes of the 27 outcomes increased by an average of 0.04. In comparison, the adjusted effect size of 18 outcomes fell by an average of 0.036. Only 14 out of 46 outcomes with publication bias were subjected to a gray literature search (30%). To discover related research, no gray literature search was conducted in most outcomes with publication bias (n = 32; 70%). In conclusion, the reported effect estimates regarding the effect of remdesivir in COVID-19 patients are only slightly affected by publication bias and can be considered authentic. Health-care decision-makers in COVID-19 should consider current research results when making clinical decisions. Most health decisions are based on the effect sizes revealed in meta-analyses. When deciding on remdesivir-based treatment for COVID-19 patients, therefore, the outcomes of this investigation may be of paramount importance to health policymakers, leading to better treatment strategies. According to the results, no major publication bias and missing studies were detected on average. Therefore, the calculated effect sizes of remdesivir-based interventions on meta-analyses can be used as authentic and unbiased benchmarks by health-care decision-makers in treating patients with COVID-19. This is the first study to examine the effect of publication bias and gray literature searches on the results of meta-analyses of treatment with COVID-19 (remdesivir).
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-27
      DOI: 10.1108/GKMC-02-2022-0030
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Comparing virtual political campaigns with traditional political
           campaigns: evidence from Kuwait during the COVID-19 pandemic

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      Authors: Rashed Alhaimer
      Abstract: This study aims to focus on how virtual campaigns are affecting voters in the elections of Kuwait, as well as whether such virtual campaigns will replace traditional campaigns in the post-COVID era. This qualitative research adopts a purposeful sample when selecting participants from candidates and the managers of electoral campaigns in Kuwait. Fifteen participants were selected, which has been sufficient to achieve data saturation, and then, textual data were collected via semistructured interviews from 15 candidates and the managers of electoral campaigns in Kuwait during the COVID-19 pandemic. The findings indicate that candidates preferred using virtual campaigns which enabled them to reach voters during the time of COVID-19’s lockdown. Majority of responses underlined that social media platforms do direct political messages to the voters. Hence, social media platforms should be perceived as preferred medium for communicating with supporters, especially in the post-COVID-19 era. However, some responses uphold the importance of keeping traditional political campaigns due to the peculiar nature of the Kuwaiti community where there is a need for socialization and meeting face-to-face with voters. This research provides a new evaluation about the role of virtual political campaigns in Kuwait. It highlights the crucial and increasing role of virtual political campaigns in attracting voters; nevertheless, it found that virtual campaigns should be used as addendum to conventional political campaigns in the post-COVID-19 era in Kuwait.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-27
      DOI: 10.1108/GKMC-07-2022-0182
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Marketing of electronic resources by universities and colleges in Tanzania

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      Authors: Paul Samwel Muneja
      Abstract: This study aims to evaluate Web-based tools that are potentially used by universities and college libraries to market e-resources in Tanzania. This study evaluated Web-based tools that are potentially used to market e-resources in libraries in Tanzania. A sample of 52 universities and colleges was approved by Tanzania Commission for Universities and was purposively selected for this study. The evaluation was conducted with an established checklist to evaluate the websites with a view to identifying Web-based tools, which are potentially useful in marketing e-resources. The finding of this study indicates that most libraries have websites linked to their institutional websites. The finding has revealed that social media are mostly used by public universities to market e-resources. However, only one university is using WhatsApp to communicate with patrons. The findings show that the majority of public university libraries display a list of e-resources on their websites. Moreover, the displayed e-resources of most websites are not up to date, and some of them are irrelevant. Also, most public universities provide guidelines on how to use the subscribed e-resources as opposed to their counterpart. The study on the evaluation of Web-based e-resources marketing tools is new in Tanzania. The finding of this study will trigger efforts to adjust the way libraries market their e-resources online.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-27
      DOI: 10.1108/GKMC-08-2022-0186
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Information literacy and relation to workplace: a review of the literature

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      Authors: Hamed Mohamed Al-Azri, Nabhan Harith Al-Harrasi, Ali Saif Al-Aufi
      Abstract: This study provides a critical review of the literature on information literacy in the workplace and its relevant issues. The purpose of this study is to examine two elements: how the predominantly academic information literacy is experienced in the workplace; and review how academically based information literacy frameworks can be used to increase performance in the workplace. A critical approach to information literacy was implemented for the introduction and background information by searching for scholarly publications referring to information literacy and information literacy in the workplace. Overall, 65 published articles in English were selected and found suitable. According to the existing literature, very few frameworks tailored to specific workplaces have been discovered and were all found to be pertinent to academic settings that included researchers. The review revealed the perceived positive role of information literacy in raising work performance. The paper concludes that the benefit for information literate employees and employers is apparent, but those differences in academic information literacy and workplace information literacy are significant. Information literacy frameworks for the workplace, when used, are still heavily reliant on the educational sector and need to be further researched in order for them to adequately address specific workplace contexts and their socially collaborative information literacy activities.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-27
      DOI: 10.1108/GKMC-08-2022-0191
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Mapping human resource management scholarly literature through
           bibliometric lenses: a case study of library and information science

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      Authors: Javaid Ahmad Wani, Shabir Ahmad Ganaie
      Abstract: This study aims to map the scholarly literature on human resource management (HRM) publishing intensity in journals listed in Web of Science (WOS) under the subject category “Information Science and Library Science,” between 1989 and 2022. The current study used a “bibliometric research design,” which is a quantitative approach. Ten selected bibliometric indicators were used to measure the scientific literature: publication-related metrics, citation-related metrics, citation analysis, co-citation analysis, bibliographic coupling, co-word analysis, co-authorship analysis, network metrics, clustering and visualization. Moreover, Louvain’s clustering algorithm was used for network metrics. The paper gives empirical insights into the scholarly literature on HRM. The results were analyzed for the 65 sources and 1,412 authors from 60 countries who contributed the most during this period. Moreover, the study highlights a glimpse of funding sources, open-access publishing patterns and venues of publishing. The study would be very beneficial to researchers and practitioners across disciplines. This study illustrates that HRM is a multidisciplinary field that is appealing to academics from various disciplines because of its unique emphasis on management, and as such, it necessitates the pooling and integration of people, information, expertise and strategies. The study investigates numerous quantitative indicators such as research trends and collaboration frameworks.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-26
      DOI: 10.1108/GKMC-11-2022-0269
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • The role of leadership skills in organisational citizenship behaviour at
           Vietnamese libraries: organisational culture as a mediator

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      Authors: Quan Hoang Nguyen Tran
      Abstract: This research aims to explore the influence of leadership skills (technical, human and conceptual) on organisational citizenship behaviour (OCB) with the mediating role of organisational culture in Vietnamese libraries. A quantitative methodology was selected to achieve the objective of this research. Data were gathered through paper/pencil surveys from 201 participants working in various Vietnamese libraries. The convergent validity, consistency reliability and discriminant validity of measures were validated challenged via Stata 15.1 software. The findings of the proposed hypotheses were examined via regression analysis. The results partially supported the hypothesis that leadership skills significantly predict OCB. Regarding the relationship between leadership skills and organisational culture, only human skill significantly affected bureaucracy culture. In turn, only bureaucracy culture significantly affected the OCB of individuals (OCBI) and OCB of organisations (OCBO). Finally, bureaucracy culture significantly mediated the relationship between human skill, OCBI and OCBO. This study opens the scope of research on leadership skills in Vietnamese libraries by exploring three main gaps in the extant studies of leadership approach, namely, the influence of three leadership skills on OCB, the role of leadership in promoting organisational culture and the underlying mechanism through which leadership skills contribute to OCB with the mediation of organisational culture. The implications of the research are discussed.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-23
      DOI: 10.1108/GKMC-10-2022-0249
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Digital data sets management in university libraries: challenges and
           opportunities

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      Authors: Naimat Ullah Shah, Salman Bin Naeem, Robina Bhatti
      Abstract: The study aims to identify the prospects and challenges associated with current practices regarding digital data sets management in university libraries in Pakistan. A cross-sectional survey approach was used to collect the data from library and information science (LIS) professionals working in public sector university libraries in Pakistan. A four-part questionnaire was used to collect the data from the respondents. The collected data from 371 participants were analyzed using a statistical package for social sciences (SPSS-24 version) and analysis of moment structure (AMOS-24). LIS professionals are better placed to support digital data management practices, such as finding, collecting, assessing and analyzing digital data sets and making digital data publicly discoverable and accessible via open access. In spite of this, a lack of leadership support, interest and cooperation among university departments and the absence of a data management plan, policies and procedures were reported as significant challenges. To meet the needs of data users, LIS professionals must become knowledgeable about managing and reusing digital data sets. Due to the demands of the information society, university librarians need to learn about data-centric practices that can enhance research outputs and provide new insights. This research paper is extracted from a PhD dissertation to present a contemporary picture of library data management services and the challenges LIS professionals face to provide possible solutions.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-20
      DOI: 10.1108/GKMC-06-2022-0150
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Chatbots, virtual-try-on (VTO), e-WOM: modeling the determinants of
           attitude’ and continued intention with PEEIM as moderator in online
           shopping

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      Authors: Urvashi Tandon
      Abstract: The purpose of this study is to develop an empirical model by understanding the relative significance of interactive technological forces, such as chatbots, virtual try-on technology (VTO) and e-word-of-mouth (e-WOM), to improve interactive marketing experiences among consumers. This study also validates the moderating role of the perceived effectiveness of e-commerce institutional mechanism (PEEIM) as a moderator between attitude and continued intention. Data were collected through personal visits and an online survey. The link to the survey questionnaire was shared on different social media platforms and social networking sites. A total of 362 responses obtained in the online and offline modes were considered for this study. e-WOM emerged as the strongest predictor of attitude, followed by chatbots and VTO. The results of this study revealed that PEEIM did not moderate the relationship between attitude and continued intention. Using the self-determination theory and behavioral reasoning theory as theoretical frameworks, this study is an initial endeavor in the online shopping context to empirically validate interactive forces like chatbots, VTO, e-WOM and PEEIM as moderators together to arrive at a holistic framework. These forces, in turn, act as significant contributors to online shopping satisfaction.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-19
      DOI: 10.1108/GKMC-06-2022-0125
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • How publication timelines effect the impact metrics: studying the
           influence of submission to first decision and submission to acceptance on
           impact factor and 5-year impact factor of journals

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      Authors: Yasir Rashid Lone, Ubaid Ullah Shah, Suhail Ahmad Bhat, Rabiya Mushtaq, Sumeer Gul
      Abstract: The purpose of the study is to analyze the impact of the Publication Timeline, i.e. Submission to First Decision and Submission to Acceptance on Journal Metrics, i.e. Impact Factor (IF) and 5-year IF. Data related to the IF and 5-year IF were retrieved from Clarivate Analytics’ Journal Citation Report 2020. The Publication Timeline of each journal was ascertained through their respective websites. To attain the model fit summary, an analysis of variance (ANOVA) test was performed. Regression analysis was also performed on the models using SPSS 21 software to ascertain the nature and degree of impact the Publication Timeline (Submission to First Decision and Submission to Acceptance) has on Journal Metrics (IF and 5-year IF). Submission to First Decision has a significant inverse relationship with both the IF and 5-year IF, whereas Submission to Acceptance has a significant direct relation with 5-year IF and an inverse but insignificant relationship with IF. Journals published by Springer Nature and of multidisciplinary nature have been considered for the study. Only those journals were selected that provided the information regarding the Publication Timeline, whereas those which did not provide the same, were excluded. However, new insights can be revealed if the journals published by different publishers and belonging to one particular discipline are studied. The study helps to ascertain the impact of the Publication Timeline on the Impact Metrics of the journals. It can help the authors select the journals as their publishing venues considering the Publication Timeline. Publishers can also be benefitted from the findings of this study since improvisations and modifications in their Publication Timelines can positively influence the impact metrics of their respective journals. The study attempts to measure the impact of the Publication Timeline on Journal Metrics using cross-sectional secondary data, by performing regression analysis. Though various studies have examined the influence of the Publication Timeline on the IF using correlation analysis, to the best of the authors’ knowledge, this study is the first of its kind to use regression analysis to check the relation, as well as the degree of impact the Publication Timeline, has on Journal Metrics.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-16
      DOI: 10.1108/GKMC-08-2022-0201
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • How was the coronavirus vaccine accepted on Twitter' A computational
           analysis using big data in Japan

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      Authors: Tsukasa Tanihara, Shinichi Yamaguchi
      Abstract: This study aims to reveal how the COVID-19 vaccine was accepted in the Japanese Twitter-sphere. This study explores how the topics related to the vaccine promotion project changed on Twitter and how the topics that were likely to spread changed during the vaccine promotion project. The computational social science methodology was adopted. This study collected all tweets containing the word “vaccine” using the Twitter API from March to October 2021 and conducted the following analysis: analyzing frequent words and identifying topics likely to spread through the cosine similarity and Tobit model. First, vaccine hesitancy–related words were frequently mentioned during the vaccine introduction and dissemination periods and had diffusing power only during the former period. Second, vaccine administration–related words were frequently mentioned and diffused through April to May and had diffusing power throughout the period. The background to these findings is that the sentiment of longing for vaccines outweighed that of hesitancy toward vaccines during this period. This study finds that the timing of the rise in vaccine hesitation sentiment and the timing of the start of vaccine supply were misaligned. This is one of the reasons that Japan, which originally exhibited strong vaccine hesitancy, did not face vaccine hesitancy in the COVID-19 vaccine promotion project.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-11
      DOI: 10.1108/GKMC-07-2022-0163
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Promoting traditional ikat textiles: ethnographic perspectives on
           indigenous knowledge, cultural heritage preservation and ethnic identity

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      Authors: Atcharee Chantamool, Choopug Suttisa, Thom Gatewongsa, Apiradee Jansaeng, Narongsak Rawarin, Hanvedes Daovisan
      Abstract: This study aims to explore how indigenous knowledge, cultural heritage preservation and ethnic identity influence the production of traditional ikat textiles in northeast Thailand. A qualitative research method used an ethnographic perspective with a realistic design. Purposive sampling was used to conduct 30 in-depth ethnographic interviews with members of Phu Thai ikat textile groups in Kalasin province. Interview transcripts were studied using thick descriptive analysis (themes, categorisation, coding and keywords). The ethnographic study shows that natural dyeing, traditional crafts, materials, designs and patterns are used in Phu Thai ikat textile weaving. The results reveal that indigenous knowledge, cultural heritage preservation and ethnic identity are relevant to traditional ikat textiles. To the best of the authors’ knowledge, this study uniquely focuses on a deeper theoretical understanding of indigenous knowledge and cultural heritage preservation, to sustain traditional ikat textiles.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-03
      DOI: 10.1108/GKMC-08-2022-0198
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Digital information channels during the COVID-19 global health emergency
           through a situational awareness lens: a study of Pakistani citizens

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      Authors: Ayesha Khalid, Nosheen Fatima Warraich, Irfan Ali
      Abstract: The main aim of this study was to know the role of digital information and communication channels in developing citizens’ understanding regarding COVID-19 with reference to situation awareness. Furthermore, the impact of gender, age, qualification and area of respondents on citizens' perception and comprehension of COVID-19 was also investigated. This quantitative study used an online survey and received 377 usable responses. The instrument was developed with the help of literature, and it was based on two constructs (perception of the element and comprehension of the current situation) of the situational awareness (SA) model. Data were collected from Pakistani citizens through a convenient sampling technique. It was observed that the majority of citizens used electronic media, Facebook and WhatsApp for accessing COVID-19-related information. World Health Organization website played an important role in developing citizens’ understanding. Alert messages through mobile phone and apps played role in developing citizen’s understanding regarding COVID-19 situation. They perceived that media was effective in providing social distancing techniques. Moreover, they believed that government campaigns were helpful. Findings revealed that there was no significant impact of gender, age, qualification and area on citizens' perceptions and comprehension of COVID-19 through media. This study is helpful for authorities in decision-making regarding COVID-19 and also filled the literature gap as, to the best of the authors’ knowledge, no comprehensive study has been conducted regarding the SA of COVID-19.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-02
      DOI: 10.1108/GKMC-09-2022-0219
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Media, interpersonal communication, personal characteristics and online
           participation for climate change: structural equation modelling to
           determine digital discourse in Pakistan

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      Authors: Mudassar Hussain, Noshina Saleem, Mian Ahmad Hanan, Rab Nawaz Lodhi
      Abstract: The purpose of this study is to fill the gap by researching the direct effects of media and personal characteristics on online participation in climate change, indirect effects when mediated by interpersonal communication and personal characteristics as predictors of media communications as sources of information about climate change. A structured questionnaire is distributed to collect data about the uses of communication sources and online responses toward climate change by using a quota sampling technique. The structural equation modeling by using Smart PLS 4 is used to explore the effects’ size. Small levels of direct and indirect effects are found. Direct effects are found in online newspapers, YouTube, television news, personal relevance toward climate change and political interest in online participation in climate change. Indirect effects are found of WhatsApp on online climate participation through interpersonal communication. Personal relevance toward climate change has motivated respondents to take information about climate change from Facebook. Climate skepticism is found among respondents who have received information from television news/talk shows, printed newspapers and WhatsApp. University teachers in Pakistan will have to work on educational strategies to increase the knowledge of university students about energy generation through carbon and renewable energy sources. The results of this study highlight the communicative-cultural dimensions of online discourse about climate change in the context of the less-researched country of Pakistan. This is the first study of researchers’ knowledge that comprehensively defines the digital media ecology in the context of climate change considering Pakistan.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2023-01-02
      DOI: 10.1108/GKMC-09-2022-0227
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Effect of motivating language on employee performance: mediating role of
           organisational citizenship behaviour and employee engagement in the
           healthcare sector

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      Authors: Sovia R.J. Singh, Kulwant Kumar Sharma, Amit Mittal, Pawan Kumar Chand
      Abstract: This study aims to examine the effect of motivating language on employee performance and assesses the mediating roles of organisational citizenship behaviour and employee engagement between motivating language and employee performance in the Indian health-care sector, which is a highly demanding work environment, wherein employee burnout is high. The study was in the context of COVID-19 pandemic set for health-care workers in India. To collect data and test the proposed research model, 328 questionnaires were respondent by multi-level health-care professionals from private and government hospitals in North India. The findings suggest that leader’s motivating language is crucial for health-care leaders, inducing employee’s performance in context to patientcare, safety and satisfaction. Underpinning theory of leader member exchange substantiates that the role of leader is pivotal in daily interaction with the stakeholders. Self-determination theory of motivation is determined by psychological needs satisfaction inducing employee engagement and organisational citizenship behaviour, amplified through the leader’s motivating language, resulting into improved patientcare and patient safety. The findings state that leader’s motivating language impacts the high culture context like health-care professionals, as observed in the Indian health-care sector during COVID-19. The findings are indicative of developing non-cognitive personality traits for managerial skills. The study substantiates the pivotal role of the leader’s communication with stakeholders such as patients/attendants and health-care staff. The findings, which are an indicator of patientcare, as an outcome of patient compliance, will be indicative of developing the non-cognitive skills in the personality traits of managerial skills, inducing patients’ trust in their health-care providers, using motivating language. Therefore, the health-care professionals must be trained in the application of motivating language with stakeholders, namely, patients/attendants and staff. The findings state that leader’s motivating language impacts on employees of high culture context like health-care professionals, as observed in the Indian health-care sector during the recent global medical emergency of COVID-19, whereas the earlier studies posited leader’s motivating language to be effective on employees with low-cultural context. The role of leader is pivotal in daily interaction with the stakeholders, namely, patients/attendants and health-care staff.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-12-21
      DOI: 10.1108/GKMC-07-2022-0157
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Blockchain innovations and the contribution of the intergovernmental
           organizations

         This is an Open Access Article Open Access Article

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      Authors: Shadrack Katuu
      Abstract: The United Nations (UN) is globally acknowledged for its unique role as a convening platform to address humanitarian, peace, security and sustainable development challenges. However, it is not often associated with technological innovation. Blockchain technology, an innovation that emerged in the late 2000s, has generated animated discussions that are led, in the most part, by private sector institutions. A dearth of literature highlights the innovative blockchain projects supported by UN entities. The purpose of this study is to provide an overview of blockchain innovations supported by UN entities and explore opportunities for future studies. This paper used an exploratory case study approach with the purpose of providing a broad perspective of blockchain innovations undertaken by UN entities in the quest to meet sustainable and equitable development across the world. This study found 25 blockchain projects by 13 UN entities in 19 countries. The geographical spread of the case studies revealed that two studies have global jurisdiction, five studies in Africa, three in Europe, four in Latin America and the Caribbean and 11 in Asia, Oceania and the Middle East. Of the 19 countries, three had two projects each. Two countries had three projects and the rest had one project each. Of the 13 UN entities, three dominated with UNICEF (part of six projects), UNDP (part of 10 projects) and WFP (part of four projects). Finally, the 25 projects were divided among three categories of blockchain use cases, as defined by UN guidance documents. Five case studies focused on immutable record keeping, five on transfer of value and 15 on smart contracts. This study offers a unique overview of blockchain efforts within UN entities. It provides a platform for future studies to reveal implicit assumptions, contrasting explanations and casual connections.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-12-21
      DOI: 10.1108/GKMC-07-2022-0179
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Modelling barriers to wearable technologies in Indian context: validating
           the moderating role of technology literacy

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      Authors: Balraj Verma, Urvashi Tandon
      Abstract: The purpose of this study is to examine diverse risks and barriers that influence customers' attitude leading to their actual use of wearable devices in India. This study used technological literacy as a moderating variable to understand the relationship between barriers and attitudes toward adoption of wearable device. A survey questionnaire was developed through focused group discussions with field experts. Data were collected through online as well as offline modes. A Google form was created and its weblink was shared with the respondents using wearable devices. Both online as well as offline modes were used for data collection. Several reminders through telephone and revisits were undertaken to approach the respondents. The results of this study indicated that psychological risk and financial risk emerged strongest barriers of wearable technologies. This was followed by infrastructure barriers and performance risk. The strength of the relationship between technological anxiety and attitudes was lower but still significant. Surprisingly, privacy risk and social risk were not statistically significant. This study also validated the impact of technological literacy as a moderator between risks and attitudes. This study contributes to the research by validating numerous risks and barriers in the adoption of wearable devices. This study not only offers a novel perspective on researching diverse barriers but also elucidates the moderating role of technological literacy which has not been covered in extant literature.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-12-21
      DOI: 10.1108/GKMC-08-2022-0209
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • A longitudinal study on knowledge organization publications: using
           hierarchical clustering and multidimensional scaling

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      Authors: Farshid Danesh, Somayeh Ghavidel
      Abstract: The purpose of this study was a longitudinal study on knowledge organization (KO) realm structure and cluster concepts and emerging KO events based on co-occurrence analysis. This longitudinal study uses the co-occurrence analysis. This research population includes keywords of articles indexed in the Web of Science Core Collection 1975–1999 and 2000–2018. Hierarchical clustering, multidimensional scaling and co-occurrence analysis were used to conduct the present research. SPSS, UCINET, VOSviewer and NetDraw were used to analyze and visualize data. The “Information Technology” in 1975–1999 and the “Information Literacy” in 2000–2018, with the highest frequency, were identified as the most widely used keywords of KO in the world. In the first period, the cluster “Knowledge Management” had the highest centrality, the cluster “Strategic Planning” had the highest density in 2000–2018 and the cluster “Information Retrieval” had the highest centrality and density. The two-dimensional map of KO’s thematic and clustering of KO topics by cluster analysis method indicates that in the periods examined in this study, thematic clusters had much overlap in terms of concept and content. The present article uses a longitudinal study to examine the KO’s publications in the past half-century. This paper also uses hierarchical clustering and multidimensional scaling methods. Studying the concepts and thematic trends in KO can impact organizing information as the core of libraries, museums and archives. Also, it can scheme information organizing and promote knowledge management. Because the results obtained from this article can help KO policymakers determine and design the roadmap, research planning, and micro and macro budgeting processes.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-12-19
      DOI: 10.1108/GKMC-05-2022-0111
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Understanding and preserving Indigenous agricultural knowledge: a
           suggested way forward for future research

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      Authors: Chris Radcliffe, Cesidio Parissi
      Abstract: Indigenous farmers have, for centuries, applied practices which maintained resilient and sustainable landscapes. Thus, understanding and preserving the agricultural knowledge of Indigenous farmers may enhance the knowledge base of sustainable agriculture. The purpose of this paper is to review current research in the fields of Indigenous knowledge and sustainability to present a research approach which enables a cohesive global way forward for future research projects seeking to understand and preserve Indigenous agricultural knowledge. This study applied thematic analysis to review 57 research studies in the field of Indigenous knowledge and sustainability. Key themes were identified from four overarching criteria: research methodology, data input, output and outcomes. The findings revealed a range of commonalities among the 57 research studies reviewed. This study proposes the research should continue to seek to understand and preserve Indigenous knowledge, however, research needs to go beyond simply documenting Indigenous knowledge. The way forward requires research of Indigenous agricultural knowledge to establish databases, digital repositories (including oral, video, visual) and online repositories with globally shared access, whilst acknowledging and acting in partnership with Indigenous farmers and their communities. To the best of the authors’ knowledge, this is an original study which has practical implications for enhancing research outcomes with regard to preservation of Indigenous knowledge. The findings of this study may be used to influence research policy formulation and implementation.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-12-14
      DOI: 10.1108/GKMC-03-2022-0058
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Transforming libraries into learning collaborative hubs: the current state
           of physical spaces and the perceptions of Greek librarians concerning
           implementation of the “Learning Commons” model

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      Authors: Angeliki Garoufali, Emmanouel Garoufallou
      Abstract: With the technological innovation dominating higher education, the university libraries, as physical spaces, continue to play a crucial role in connecting students with knowledge. The emergence of the “Learning Commons” serves as a catalyst in the design of library spaces, renewing libraries’ roles and missions and making them popular to Millennials for new reasons. This study aims to record Greek librarians' views on the current situation in Greek academic libraries regarding physical space design, services provided and the existence of the “Learning Commons” model characteristics. This study was conducted through an online survey structured questionnaire (closed-ended, five-point Likert scale, multiple-choice and statements questions). This study population comprised librarians working in 37 academic institutions and colleges. The collected data were subjected to descriptive statistical analysis. The research questions were answered using variables creation and the tests, t-test, ANOVA and Kruskal–Wallis. The groups of questions were tested for their reliability using the Cronbach's alpha coefficient. In total, 186 librarians responded to this study. The responses revealed that participants were willing and ready to accept and support a different approach to academic library physical spaces use, according to the shared learning spaces model. However, this requires changes in the organization's vision, further growth and evolution. Although recently most Greek academic libraries have made significant progress in developing their services to function as information and digital hubs, they do not function as learning collaborative hubs, since the “Learning Commons” model is not reflected in their buildings. The creation of new academic libraries according to the “common” model is a rapidly evolving issue that affects Greek libraries. This paper highlights the characteristics of libraries that should be adopted in the modern era, the new roles of academic librarians and the importance of an appropriate design of the physical space to achieve optimal learning outcomes. At the same time, this paper is one of the few that illustrates librarians', and not users', perceptions of these changes. This paper is a good research example, and the methodology for measuring this type of context could be used by other future research approaches in other countries.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-12-09
      DOI: 10.1108/GKMC-04-2022-0086
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Relationship between new media literacy (NML) and web-based fake news
           epidemic control: a systematic literature review

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      Authors: Khurram Shahzad, Shakeel Ahmad Khan
      Abstract: This study aims to investigate the current practices being implemented against the dissemination of fake online news, identify the relationship of new media literacy (NML) with fake news epidemic control and find out the challenges in identifying valid sources of information. To accomplish constructed objectives of this study, a systematic literature review (SLR) was conducted. The authors carried out the “Preferred Reporting Items for the Systematic Review and Meta-analysis” guidelines as a research methodology. The data were retrieved from ten world’s leading digital databases and online tools. A total of 25 key studies published in impact factor (IF) journals were included for systematic review vis-à-vis standard approaches. This study revealed trending practices to control fake news consisted of critical information literacy, civic education, new thinking patterns, fact-checkers, automatic fake news detection tools, employment of ethical norms and deep learning via neural networks. Results of the synthesized studies revealed that media literacy, web literacy, digital literation, social media literacy skills and NML assisted acted as frontline soldiers in combating the fake news war. The findings of this research also exhibited different challenges to control fake news perils. This study provides pertinent theoretical contributions in the body of existing knowledge through the addition of valuable literature by conducting in-depth systematic review of 25 IF articles on a need-based topic. This scholarly contribution is fruitful and practically productive for the policymakers belonging to different spectrums to effectively control web-based fake news epidemic. This intellectual piece is a benchmark to address fake news calamities to save the social system and to educate citizens from harms of false online stories on social networking websites. This study vivifies new vistas via a reinvigorated outlook to address fake news perils embedded in dynamic, rigorous and heuristic strategies for redefining a predetermined set of social values.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-12-08
      DOI: 10.1108/GKMC-08-2022-0197
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Sources of information and the influence of misinformation on COVID-19
           vaccine uptake hesitancy among frontline workers in Tanzania: evidences
           from Dar es Salaam and Dodoma

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      Authors: Juma James Masele, Elia Daud
      Abstract: This study aims to assess the sources of COVID-19 information respondents relied for COVID-19 pandemic information access and use, forms of misinformation and their influence on COVID-19 vaccine uptake hesitancy among frontline workers. A Google Form developed questionnaire, distributed conveniently through link shared through WhatsApp groups was used to collect data from frontline workers from Dar es Salaam and Dodoma cities. Analysis was done using a binary regression analysis. It was found that it was not the source that mattered for one to be hesitancy or not on COVID-19 vaccination, but the extent to which the information the source channels was manipulated or false. Relying only Google Form questionnaire sent through a link on WhatsApp may have compromised the quality of information gathered and the quality of conclusion. Another study may have conducted through researcher administered questionnaire to a bigger sample to increase conclusion reliability and validity. This study urges that to increase the COVID-19 vaccine uptake, it is important to ensure that the quality of information from the revealed dependable sources is checked to avoid possible consequential disquiet resulting from misinformation. As the world is striving toward combating the COVID-19 or at least lessening its effects, this paper is of its own kind, using the theory of informative fictions to guide the assessment of the sources of information and the extent to which they influence misinformation on COVID-19 vaccine uptake hesitancy.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-11-30
      DOI: 10.1108/GKMC-05-2022-0103
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Unveiling the impact of YouTube advertising on the cognitive attitude of
           Indian millennials

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      Authors: Anubha Anubha, Daviender Narang, Himanshu Sharma
      Abstract: YouTube (YT) has become a trend among millennials, and thus, marketers are trying to harness the power of it to communicate with them. Global marketers need to understand the mechanism of communicating via YT advertising (YTAD), especially in India that consists of 440 million millennials to re-strategize their YT communications. Consequently, this study aims to examine the influence of YTAD on the cognitive attitude, namely, brand awareness (BA) and brand knowledge (BK) of Indian millennials. The study also tests the moderating impacts of gender, device used for YT watching (DEYTW), duration and frequency of YT watching (DUYTW and FEYTW) on BA and BK. Generalized linear model – analysis of variance has been used to investigate the proposed relationships in the study. Responses of 294 Indian millennials who watch YTAD regularly have been used for the final analysis. Moderating effects were also tested using Bonferroni pairwise comparisons. The results revealed that YTAD significantly improves the cognitive attitude (BA and BK). However, gender was not found to have any moderating effect in the relationship of YTAD with BA, whereas moderating effects of gender were observed in the relationship of YTAD with BK. Furthermore, other moderators including DEYTW, DUYTW and FEYTW were found to have significant moderating impacts in the above-mentioned relationships. In a country like India, comprising the largest millennial population of the world who spends a significant portion of their time in watching YT, it becomes crucial for global marketers to understand how the cognitive attitude (i.e. BA and BK) of millennials improves by watching YT advertisements. As it will help them in strategizing their communications on YT to get favourable consumers’ responses like purchase intention and actual purchase that may happen only when people have favourable cognitive attitude towards advertised brands. The study offers new perspective to the field of communication by investigating the impact of YTAD on the cognitive attitude (i.e. BA and BK) of Indian millennials.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-11-30
      DOI: 10.1108/GKMC-08-2022-0196
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Analysis of COVID-19 Gov PK app user reviews to determine online privacy
           concerns of Pakistani citizens

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      Authors: Ussama Yaqub, Tauqeer Saleem, Salma Zaman
      Abstract: The purpose of this paper is to explore the reaction of Pakistani citizens toward online privacy in the context of the Pakistan Government's COVID-19 app privacy breach. The authors implemented supervised and unsupervised machine learning methods, that is, topic modeling and sentiment analysis on Google app store user review data. There was no visible concern shown by the citizens toward the COVID-19 app privacy breach, even though it was well highlighted in the news. Other studies have also indicated that concern for online privacy remains low in developing countries, which aligns with the findings of this paper. Globally COVID-19 apps have been a cause of concern in terms of public privacy. To the best of the authors’ knowledge, this paper is the first in the Pakistani context to show the impact of a well-document privacy breach of a government COVID-19 app.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-11-30
      DOI: 10.1108/GKMC-10-2022-0230
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • A new digital literacy framework to mitigate misinformation in social
           media infodemic

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      Authors: Lilian Anthonysamy, Pravina Sivakumar
      Abstract: This study aims to examine how digital literacy competency can mitigate misinformation in social media among young adults. In recent years, concerns over misinformation have triggered a renewed interest in the aspect of digital literacy. Many young adults in Malaysia are not able to differentiate between real news and fake news. Although there are plenty of studies examining fake news, studies examining the mitigation of misinformation through the lens of digital literacy are still rudimentary. This research adopted a quantitative approach by conducting a cross-sectional survey among university students in Malaysia to examine how their digital literacy competency influences misinformation. The sample size was estimated GPower software. A total of 134 respondents between the age of 19 and 25 were sampled because young adults in this age group tend to show little difference in their digital literacy level. Structural equation modelling (SEM) was used to examine the proposed model. The study results reveal that two of the three domains of digital literacy competence, technical literacy and cognitive literacy, have a positive association in reducing misinformation among university students; however, socio-emotional literacy has the opposite effect. Additionally, the survey also explicates that hedonic motivation helps in misinformation mitigation, whereas habit does not. Theoretically, this study contributes to the literature by revealing how digital literacy can help in identifying misinformation masquerading as valid information through proper verification and analysis, especially in the digital age where everyone is susceptible to misinformation. The results of the study also contribute to the development of a new digital literacy framework that can cultivate a digitally literate generation who can navigate the informational landscape smartly and therefore distinguish between facts and fake news.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-11-14
      DOI: 10.1108/GKMC-06-2022-0142
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Gender representation on the editorial boards of Library and Information
           Science journals

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      Authors: Lambodara Parabhoi, Manoj Kumar Verma, Rebecca Susan Dewey
      Abstract: This paper aims to determine the gender composition of journal editorial boards in the field of library and information science and to identify trends in the gender composition of different editorial roles and the country of affiliation and occupation of people fulfilling these roles. In an analysis of 13 selected Library Information Science journals published by the Emerald Publishing group, data relating to 549 editors and editorial board members were obtained from the Open Editors online database. Data were assessed by role, gender, country and continent of their affiliation, and occupation. Women were found to be under-represented as editors and editorial board members in 10 of the 13 journals. This was most evident in the highest-ranking role of editor or editor-in-chief. The majority of editors and editorial board members were from English-speaking countries located in Europe and the Americas, followed by Asia. The vast majority of editorial personnel belonged to the teaching and learning profession, with relatively few support staff, or researchers taking on these roles. The findings of this study highlight the gender inequality in prestigious and career-advancing academic roles across multiple research areas. To the best of the authors’ knowledge, no such research has yet been conducted in the field of library and information science.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-11-10
      DOI: 10.1108/GKMC-07-2022-0176
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • The role of community radio in information dissemination towards youth
           development in Ghana

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      Authors: Philip Kwaku Kankam, Stephen Attuh
      Abstract: Community radio attempts to place the power of communication in the hands of community members, particularly the youth, so that they can create and broadcast materials that address local community issues. The purpose of the study is therefore to look into the potential impacts of community radio and the function it plays in youth development. This study employed a qualitative research approach to investigate the role of community radio in information dissemination towards youth development in Ghana. Two community radio stations were selected for the study, and through the use of semi-structured interview, qualitative data were collected from 42 participants comprising two programme managers, four radio producers and 36 youth. The qualitative research approach enabled in-depth understanding of the phenomenon of the study. This study found that both community radio stations aired youth-centred programmes that were beneficial to the development of the youth within the stations’ coverage communities. The results further reveal that community radio offers the opportunity and platform for the youth to engage the political authorities for development and also entertain themselves. The authors consider this study original both in conceptualization and design. The main question being interrogated stems from identified gaps in the literature, and this study intends to fill these knowledge gaps. This study’s originality also stems from the fact that there is a paucity of information on the subject of study in the context of Ghana.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-11-09
      DOI: 10.1108/GKMC-01-2022-0023
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Personal information management practices: how scientists find and
           organize information

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      Authors: Abdus Sattar Chaudhry, Bibi M. Alajmi
      Abstract: To take full advantage of the unprecedented availability of information on networks and digital systems, professionals need to be comfortable finding information relevant to the tasks at hand. This study was conducted at the Kuwait Institute for Scientific Research to investigate scientists’ personal information management (PIM) practices. A qualitative research approach was used. Critical incidents were collected to probe information about PIM activities. The PIM-related critical incidents were gathered through extended conversations in the form of semi-structured interviews. Extended conversations revealed that scientists were aware of the importance of information organization and management. They collected and received information from various sources regarding their tasks and saved part of the information for future use. Scientists organized saved information into named folders using the categories of projects, clients and planning. The files were updated by regular deletion and cleaning. Different strategies were used to retrieve the information. These included searching by keywords and file names, and browsing using the folder structure. Scientists have used various PIM tools. They reported that time pressure, information overload and anxiety due to information fragmentation were major challenges in PIM. This study recommends a compilation of guidelines to assist scientists in the efficient management of personal information. As there are only a few studies currently available in the literature on scientists’ PIM, this study makes a valuable contribution to the relevant professional literature.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-11-08
      DOI: 10.1108/GKMC-04-2022-0082
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • PFSA-ID: an annotated Indonesian corpus and baseline model of public
           figures statements attributions

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      Authors: Yohanes Sigit Purnomo W.P., Yogan Jaya Kumar, Nur Zareen Zulkarnain
      Abstract: By far, the corpus for the quotation extraction and quotation attribution tasks in Indonesian is still limited in quantity and depth. This study aims to develop an Indonesian corpus of public figure statements attributions and a baseline model for attribution extraction, so it will contribute to fostering research in information extraction for the Indonesian language. The methodology is divided into corpus development and extraction model development. During corpus development, data were collected and annotated. The development of the extraction model entails feature extraction, the definition of the model architecture, parameter selection and configuration, model training and evaluation, as well as model selection. The Indonesian corpus of public figure statements attribution achieved 90.06% agreement level between the annotator and experts and could serve as a gold standard corpus. Furthermore, the baseline model predicted most labels and achieved 82.026% F-score. To the best of the authors’ knowledge, the resulting corpus is the first corpus for attribution of public figures’ statements in the Indonesian language, which makes it a significant step for research on attribution extraction in the language. The resulting corpus and the baseline model can be used as a benchmark for further research. Other researchers could follow the methods presented in this paper to develop a new corpus and baseline model for other languages.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-11-08
      DOI: 10.1108/GKMC-04-2022-0091
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Operational performance entitling the knowledge of inventory management
           practices on business performance: a mediational study

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      Authors: Rashmi Ranjan Panigrahi, Jamini Ranjan Meher, Avinash K. Shrivastava, Gokulananda Patel, Lalatendu Kesari Jena
      Abstract: The purpose of this paper is to examine the impact of knowledge of inventory management practices (KIMP) on operational performance (OP) and business performance (BP). This study emphasized understanding the mediational effect of OPs among KIMP and BP in manufacturing firms of Indian small- and medium-sized enterprises (SMEs). This study analysed the above relationship from the data collected from 351 key officials of 170 Indian SMEs. The detailed analysis, including reliability, validity and testing hypothesis, was done in advanced SmartPLS-SEM 3.3.3 software. The findings show that KIMP directly influences OP; thus, a company's OP significantly impacts the overall BP. The KIMP has no significant effect on BP. In line with this, the study findings demonstrate a significant, high mediation effect of OPs between KIMP and BP. The KIMP on OP has been sparsely studied earlier, and neither have they conceptualized in understanding its impact on BP. In such tumultuous times, key manufacturing executives should stress the importance of KIMP as a comprehensive perspective.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-11-07
      DOI: 10.1108/GKMC-07-2022-0177
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • eHealth literacy among online health consumers in Jordan

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      Authors: Basil Alzougool
      Abstract: This study aims to examine the eHealth literacy level among online health consumers (OHC) in Jordan and identified variables predicting their eHealth literacy level as well. A quantitative study was conducted to achieve the study objectives. A purposeful sample of 262 OHC completed an electronic version of the eHealth literacy scale (eHEALS). eHEALS is the most cited scale in the literature, which includes eight items (measured on a 5-point Likert scale, ranging from strongly disagree to strongly agree). Results showed that OHC in Jordan had a moderate level of overall eHealth literacy. Specifically, the eHEALS formed two conceptually sound factors. Gender, occupation, perceived usefulness and perceived importance of the internet, and more frequent online health information seeking were significant positive predictors of overall eHealth literacy and/or its two identified dimensions. This study represents a humble contribution to the field. Several recommendations were suggested to maintain and improve eHealth literacy among OHC in Jordan. The internet has changed the landscape of health information. There is an increase in the provision and availability of health information to all users. OHC should be skillful in locating, using and evaluating online health information. Although many researchers have increasingly studied the concept of eHealth literacy among various groups in the past decade, little research has been devoted to focus on eHealth literacy among OHC, particularly in Jordan.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-11-04
      DOI: 10.1108/GKMC-06-2022-0145
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Exploration of LIS professionals efforts in Pakistan towards the
           improvements of technological competencies in 21st century

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      Authors: Suhaib Hussain Shah, Naimat Ullah Shah, Akira Jbeen
      Abstract: The purpose of this qualitative study is to investigate/review the skills required for library and information science (LIS) professionals in the 21st century and to propose an alternative approach as the suggested key skills. Twenty-two LIS professionals from Pakistan were interviewed, and 10 LIS professionals were from abroad, including two from the USA; six respondents were from Saudi Arabia; one from Canada; and one from Malaysia. In-depth interviews with faculty members were conducted to ascertain their perceptions of the knowledge and skills necessary to be competent in delivering quality education to the future information breed. The findings emphasise the importance of a variety of competencies for librarians and information educators, including subject knowledge and skills; information technology knowledge and skills; instructional skills; research skills; and managerial, leadership and social skills. Additionally, it was noted that LIS professionals require a diverse set of skills that should be fostered by educators and employers. By promoting these in the broader community, the author can encourage the next generation of LIS professionals to consider LIS as a viable career option. The findings presented in this paper provide a unique window into the country’s workforce needs. Though the study was conducted from a Pakistani perspective, the findings may have implications for other countries with comparable circumstances, including social impact. It also provides a new analysis of the selected generic and LIS skills that can be communicated in an innovative manner to prospective LIS employees, employers and educators.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-11-03
      DOI: 10.1108/GKMC-04-2022-0088
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Examining teachers’ satisfaction with the new normal in a disruptive
           online hospitality, travel, and tourism education system

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      Authors: Tanusree Chakraborty, Harveen Bhandari, Amit Mittal
      Abstract: The purpose of this study is to analyze the impact of teachers’ performance expectancy, teachers’ effort expectancy, teachers’ performance anxiety, teachers’ engagement, perceived student engagement, teachers’ digital competence, teachers’ normalization ease and perceived organizational support as predictors of teachers’ satisfaction with online teaching-learning, especially during a pandemic in the context of hospitality, tourism and travel education. Conceptually, this study is grounded in the normalization process theory and examines teachers’ satisfaction by applying the unified theory of acceptance and use of technology model. To test the proposed model, 374 complete survey forms were received for data analysis from teachers engaged with higher education institutes offering courses in the field of hospitality, travel and tourism. Minor modifications were made to the survey instrument based on inputs received after a pilot study. The model was tested using confirmatory factor analysis and structural equation modeling. Of the eight constructs predicting teachers’ satisfaction in the online teaching-learning environment, two constructs, that is, teachers’ effort expectancy and teachers’ digital competence, were found to have an insignificant relationship. This finding hints at the emergence of a “new normal.” This study contributes to the literature by presenting and validating a theory-driven framework that accentuates the factors influencing online teaching during the outbreak of a pandemic. This study further extends the unified theory of acceptance and integrates it with the normalization process theory to test and validate the model in the unique context of hospitality education which is considered to be highly practice oriented. The COVID-19 pandemic compelled educational institutions to shift to online learning modes. This is unprecedented for students and teachers of hospitality, travel and tourism, especially in a developing country like India, and it has brought with it a new set of challenges and opportunities. With the extension of the pandemic-induced lockdown in educational institutions, teachers – and other stakeholders – must adapt to this new normal of reliance on remote education.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-11-03
      DOI: 10.1108/GKMC-04-2022-0095
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • An exploratory study of university librarians’ perceptions on causes and
           deterrents of plagiarism: a Pakistani perspective

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      Authors: Faiqa Mansoor, Kanwal Ameen, Alia Arshad
      Abstract: The role of academic libraries in dissemination of information and facilitating research of academic community is well-established world over. However, a significant role of libraries in ensuring fair use of information to promote an ethical research culture at the higher education institutes is also flourishing. This study aims to explore the perceived causes of unethical use of literature by university scholars and deterrents to plagiarism in universities of Pakistan. The design of the study was qualitative, and interviews were conducted on nine university library heads in Pakistan who were officially administrating anti-plagiarism (Turnitin) software service at their universities and were providing “similarity index certification” of PhD and MPhil research work through the software. They were purposively selected for the interviews because of their direct interaction with the researchers and faculty on matters of information searching as well as its ethical use. The study is based on PhD thesis work of the first author. The findings of the study depicted that conceptual unawareness of plagiarism, lack of information skills, socio-cultural factors and weak policies were the prime reasons for unethical research practices among graduate scholars. Participants were positive that a role of university library in combating plagiarism through provision of anti-plagiarism software and guidance could prove more beneficial for both the researchers and libraries. Multiple studies have been conducted, in and out of south Asian region, to gather the views of the students and faculty on the matters of academic misconduct. However, no study was found presenting the views of the other stakeholders in promotion of academic integrity. To the best of the authors’ knowledge, this study is first of its kind in South Asian context and provided observation-based views of a group of university library heads who are also administrating anti-plagiarism service in their universities on the causes and deterrents to plagiarism.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-10-25
      DOI: 10.1108/GKMC-04-2022-0074
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • A bibliometric analysis of trends

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      Authors: Kenneth Cosh, Sakgasit Ramingwong, Lachana Ramingwong
      Abstract: This paper aims to identify and understand changing research themes within this field and apply a novel technique for text mining. Statistical text mining methods are applied as an approach to bibliographic analysis to nearly 30 years of papers published in Library Review and Global Knowledge, Memory and Communication to identify key research themes and analyse how they have evolved over this period. Key stable research themes include students, literacy, learning, research, while emerging research themes include social media, networking and knowledge sharing through information and communication technology. A novel approach to bibliometric analysis is applied to a large collection of texts published in the library field.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-10-25
      DOI: 10.1108/GKMC-06-2022-0149
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Knowledge sharing through empowering leadership: the roles of
           psychological empowerment and learning goal orientation

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      Authors: Areela Khatoon, Saif Ur Rehman, Talat Islam, Yasir Ashraf
      Abstract: Knowledge sharing has become necessary for organizations as it is a source of competitive advantage. Therefore, this study aims to investigate how empowering leadership through psychological empowerment encourages employees’ knowledge-sharing (KS) behavior. This study further explores the moderating role of learning goal orientation (LGO) between psychological empowerment and KS behavior. This study collected data from 423 employees working in manufacturing and service organizations in two waves on convenience basis to tackle common method variance. The data were analyzed through structural equation modeling. The results revealed that empowering leadership helps employees modify their KS behavior both directly and indirectly in the presence of psychological empowerment. Moreover, individuals high in LGO are more likely to involve in KS behavior when psychologically empowered. This study used a cross-sectional design and suggests management focus on their working environment to enhance knowledge sharing among employees, which is possible through empowering leaders. The study further suggests management not ignore individual attributes during recruitment. Drawing upon job characteristics model and social exchange theory, this study explores the mediating role of psychological empowerment between empowering leadership and KS behavior and the moderating role of LGO on the association between psychological empowerment and KS behavior.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-10-25
      DOI: 10.1108/GKMC-08-2022-0194
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Observing, spanning and shifting boundaries: working with data in
           non-clinical practice

         This is an Open Access Article Open Access Article

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      Authors: Suzana Sukovic, Jamaica Eisner, Kerith Duncanson
      Abstract: Effective use of data across public health organisations (PHOs) is essential for the provision of health services. While health technology and data use in clinical practice have been investigated, interactions with data in non-clinical practice have been largely neglected. The purpose of this paper is to consider what constitutes data, and how people in non-clinical roles in a PHO interact with data in their practice. This mixed methods study involved a qualitative exploration of how employees of a large PHO interact with data in their non-clinical work roles. A quantitative survey was administered to complement insights gained through qualitative investigation. Organisational boundaries emerged as a defining issue in interactions with data. The results explain how data work happens through observing, spanning and shifting of boundaries. The paper identifies five key issues that shape data work in relation to boundaries. Boundary objects and processes are considered, as well as the roles of boundary spanners and shifters. The study was conducted in a large Australian PHO, which is not completely representative of the unique contexts of similar organisations. The study has implications for research in information and organisational studies, opening fields of inquiry for further investigation. Effective systems-wide data use can improve health service efficiencies and outcomes. There are also implications for the provision of services by other health and public sectors. The study contributes to closing a significant research gap in understanding interactions with data in the workplace, particularly in non-clinical roles in health. Research analysis connects concepts of knowledge boundaries, boundary spanning and boundary objects with insights into information behaviours in the health workplace. Boundary processes emerge as an important concept to understand interactions with data. The result is a novel typology of interactions with data in relation to organisational boundaries.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-10-24
      DOI: 10.1108/GKMC-02-2022-0045
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Unveiling the tourist’s social media cycle: use of social media
           during travel decision-making

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      Authors: Shruti Gulati
      Abstract: This study aims to explore when and for what purpose is social media used by tourists in their decision-making; and to further interpret the nature of such usage. An online questionnaire was administered to 530 Indians who qualified as recent tourists and social media users. Partial least square structural equation modeling (PLS-SEM) is used to analyse hypothesised relationships; the results helped us to unveil the tourist social media cycle which is a conceptual model of the results obtained. PLS-SEM results indicate that social media is predominantly used in the pre-travel stage for evaluation purposes, during travel stage for purchase purposes and post-travel stage for post-purchase behaviour. Also, it is noted that social media use by a tourist is an ongoing process, and thus, a conceptual model in the form of tourist social media cycle is unveiled. This study reveals the unique behaviour of Indian tourists with respect to using social media for travel decision-making, which establishes a different perspective of understanding and further strategizing social media’s use in tourism for a developing nation. Also, the tourist social media cycle stresses on the importance of social media as a digital repository where continuously the user-generated content is used by self (existing) or “others” (potential tourists). To the best of the author’s knowledge, this is the first study that addresses the population and knowledge gap of understanding social media–based tourist behaviour providing a perspective of a developing nation, specifically India. Further, it unveils the nature of social media use by tourist in the form of a first ever tourist social media cycle.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-09-28
      DOI: 10.1108/GKMC-06-2022-0134
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Evaluating the quality of public administration institutes’ websites
           in the Arab world

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      Authors: Raed Ababneh, Lamis Alrefaie
      Abstract: This study aims to investigate the quality level of the leading three Public Administration Institutes’ (PAIs) websites in the Arab world. A convenient sample of 203 Jordanian Government employees answered the questionnaire that assessed five quality dimensions (content, navigation, interface design, accessibility and educational purpose) for each website. The website of PAI of Kingdom of Saudi Arabia recorded a high level in all quality dimensions, whereas the website of PAI of Jordan recorded moderate quality in all dimensions except for accessibility; the website of PAI of Egypt recorded a high level in all quality dimensions except for the educational purpose. Based on the qualitative analysis, participants agreed that the PAI website has the best quality, accessibility, navigation and design compared with the Egyptian and the Jordanian PAIs websites. Designers of PAI websites should consider end users’ needs and regularly assess the website’s usability. PAIs developers should also establish more interactive portals to provide transparent and effective electronic services to users. The findings are significant in helping policymakers better understand the importance of distance training and learning using websites and platforms. Developing a high-quality website enhances the relationship between the government and its employees, consequently establishing the credibility and trust of citizens in public services. To the best of the authors’ knowledge, this is the first study that measures the quality of PAI websites in the Arab world. The findings provide more cross-culture evidence for the e-government and digital literature in helping policymakers develop more technology interactive platforms.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-09-27
      DOI: 10.1108/GKMC-12-2021-0208
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • The plethora of information and individuals’ perceived feelings during
           COVID-19 pandemic in Greece

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      Authors: Paraskevi El Skarpa, Emmanouel Garoufallou
      Abstract: In the digital era individuals are overwhelmed by huge amount of readily available information. The information provided at the time of COVID-19 crisis is increasingly available. The purpose of this paper was to investigate individuals’ perceived feelings due to the plethora of information during COVID-19 pandemic in Greece in Spring 2020. This study was conducted through a Web-based questionnaire survey posted on the Google Forms platform. The questionnaire consisted of closed-ended, seven-point Likert-scale questions. The data collected were subjected to a principal component analysis. The retained principal components (PCs) were subjected to statistical analysis between genders and among age groups and professional status with the nonparametric criteria Mann–Whitney U and Kruskal–Wallis. Responses by 776 individuals were obtained. Seventeen original variables from the questionnaire were summarized into three PCs that explained the 71.7% of total variance: “affective disorders,” “uncertainty issues and inaccurate information worries” and “satisfaction and optimism.” Participants partly agree that the received amount of information on the disease caused them feelings of uncertainty about the future and worries about relatives’ lives, but also satisfaction with developments in the country. Females seem to experience stronger perceived feelings of “affective disorders” (p < 0.001) and reported higher degree of agreement about “uncertainty issues and inaccurate information worries.” The recorded feelings caused by the volume of available information may have forced people accept the necessary precautionary behavioral changes that had contributed to the Greek success in preventing spread of the disease in Spring 2020.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-09-23
      DOI: 10.1108/GKMC-04-2022-0085
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Knowledge management practices on innovation performance in the hotel
           industry: mediated by organizational learning and organizational
           creativity

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      Authors: Ataul Karim Patwary, Mohamad Khairi Alwi, Shafique Ur Rehman, Md Karim Rabiul, Adeneye Yusuf Babatunde, Mirza Mohammad Didarul Alam
      Abstract: The purpose of this study is to investigate the role of knowledge management (KM) practices on innovation performance. It also examines whether organisational creativity and organizational learning mediate the relationship between KM practices and innovation performance. The study uses a quantitative method by surveying (n = 291) hotel employees from Malaysia using self-administered questionnaires. Data collected were analysed by using partial least squares structural equation modelling. Findings reveal that KM positively impacts innovation performance among Malaysian hospitality workers. This study further reveals that organisational learning and organisational creativity significantly mediate the relationship between KM and innovation performance. Theoretically, this study establishes how KM practices influence innovation performance. Organizations that practice organizational learning and creativity are more likely to benefit from increased innovation outcomes through KM practices.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-09-15
      DOI: 10.1108/GKMC-05-2022-0104
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Digital literacy skills among African library and information science
           professionals – an exploratory study

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      Authors: Subaveerapandiyan A., Priyanka Sinha, Jeremiah Emeka Emeka Ugwulebo
      Abstract: This study aims to assess the digital literacy of African library and information science (LIS) professionals. Digital literacy skills are required in the digital library environment. Relevant literature was reviewed on this topic; previous study questionnaires, various university LIS curriculum, content analysis and job advertising were used for preparing the survey questionnaire. This study used an ex post facto research design. Purposive sampling was adopted in this study, and data were collected from Google form by sharing the research questionnaire by hyperlink which was undertaken from March 15, 2022 to May 24, 2022. The data were collected by a structured questionnaire. A four-point Likert scale was used to measure how library professionals acquired digital literacy skills. Content analysis of more than 500 job vacancies over the past three years (2018–2022) of library job advertisements was taken randomly. This study’s findings show that the majority of the good at basic level of digital literacy skills at the same time have less in advanced digital literacy skills. The finding of this study shows the majority of them have to upgrade and learn about advanced digital literacy skills. This study recommends adopting a new syllabus and updating a LIS curriculum based on the library’s technological development. Furthermore, this study’s potential result suggests more practical classes instead of theoretical study and it is useful to the library schools, associations, MOOC providers and lifelong learners. This study is conducted with 102 African library professionals from 13 countries. This study discusses futuristic digital literacy skills and basic literacy skills. This study is beneficial to those who are preparing a new curriculum in LIS fields.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-09-09
      DOI: 10.1108/GKMC-06-2022-0138
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • HR analytics: what’s holding users back'

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      Authors: Meenal Arora, Anshika Prakash, Amit Mittal, Swati Singh
      Abstract: HR analytics is a process for systematic computational analysis of data or statistics. It discovers, interprets and communicates significant patterns in data to enable evidence-based HR research and uses analytical insights to help organizations achieve their strategic objectives. However, its adoption and utilization among HR professionals remain a subject of concern. This study aims to determine the reasons that facilitate or inhibit the acceptance of HR analytics among HR professionals in the banking, financial services and insurance (BFSI) sector. A sample of 387 HR professionals in BFSI firms across India was collected through non-probabilistic purposive sampling. Structural equation modeling was applied to analyze the association between predetermined variables. In addition, the predictive relevance of “Data Availability” was analyzed using hierarchical regression. The results revealed that data availability, hedonic motivation and performance expectancy positively influenced behavioral intention (BI). In contrast, effort expectancy, social influence and habit had an insignificant effect on BI. Also, facilitating conditions (FCs), habit, BI achieved a variance of 60% in HR analytics use. The use behavior of HR analytics was significantly influenced by FCs and BIs. This study focuses on insights into the elements that influence HR analytics adoption, revealing additional light on success drivers and grey areas for failed adoption. This research adds to the body of knowledge by identifying factors that hinder the adoption of HR analytics in Indian organizations and signifies the relevance of easy accessibility and availability of data for technology adoption.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-08-22
      DOI: 10.1108/GKMC-03-2022-0067
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • An empirical examination of AIS success at the organizational level in the
           era of COVID-19 pandemic

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      Authors: Hamood Mohammed Al-Hattami, Nabil Ahmed Mareai Senan, Mohammed A. Al-Hakimi, Syed Azharuddin
      Abstract: This study aims to empirically examine accounting information system (AIS) success at the organizational level during COVID-19 era. Based on the information system success model, this paper developed its model and proposed a total of nine hypotheses. This paper gathered the required data via a questionnaire from Yemeni small and medium enterprises (SMEs) owners and managers. To test the proposed research model paths, SmartPLS software, which is known as partial least squares structural equation modeling, was used. The results showed that the quality dimensions (information quality and system quality) positively affected the use of AIS and satisfaction; user satisfaction positively affected the use of AIS. Management support positively affected the AIS users' usage and satisfaction. Finally, the use dimensions (user satisfaction and usage) positively impacted the net benefits in terms of gaining a competitive advantage, productivity enhancement and saving time and cost. In all, this research has succeeded in providing support for DeLone and McLean's IS success model at the organizational level during the COVID-19 era. AIS is becoming increasingly important for SMEs in low-income countries like Yemen, particularly in the present pandemic conditions (COVID-19 era). By using AIS, users can access the enterprise's data and conduct transactions without being limited by distance. Indeed, AIS proved its ability in enhancing the net benefits at the organizational level in the COVID-19 era in terms of gaining a competitive advantage, productivity enhancement and saving time and cost. However, AIS can only be considered useful to the enterprise if it is effective/successful. This study is one of the first to have assessed the impact of AIS success at the organizational level in the era of COVID-19 pandemic, the context of Yemeni SMEs.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-08-18
      DOI: 10.1108/GKMC-04-2022-0094
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • GLAM metadata in museums and university collections: a state-of-the-art
           (Spain and other European countries)

         This is an Open Access Article Open Access Article

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      Authors: Marina Salse, Javier Guallar-Delgado, Núria Jornet-Benito, Maria Pilar Mateo Bretos, Josep Oriol Silvestre-Canut
      Abstract: The purpose of this study is to determine which metadata schemas are used in the museums and university collections of the main universities in Spain and other European countries. Although libraries and archives are also university memory institutions (according to a Galleries, Libraries, Archives and Museums perspective), their collections are not included in this study because their metadata systems are highly standardized and their inclusion would, therefore, skew our understanding of the diverse realities that the study aims to capture. The analysis has three components. The first is a bibliographic review based on Web of Science. The second is a direct survey of the individuals responsible for university collections to understand their internal work and documentation systems. Finally, the results obtained are complemented by an analysis of collective university heritage portals in Europe. The results of this study confirmed the hypothesis that isolation and a lack of resources are still major issues in many cases. Increasing digitalization and the desire to participate in content aggregation systems are forcing change, although the responsibility for that change at universities is still vague. Universities, particularly those with a long history, have an important heritage whose parts are often scattered or hidden. Although many contemporary academic publications have focused on the dissemination of university collections, this study focuses on the representation of information based on the conviction that good metadata are essential for dissemination.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-08-18
      DOI: 10.1108/GKMC-06-2022-0133
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Stylometric features in librarian’s responses to user queries:
           implications for user interaction in digital information services

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      Authors: Jung Ran Park, Erik Poole, Jiexun Li
      Abstract: The purpose of this study is to explore linguistic stylometric patterns encompassing lexical, syntactic, structural, sentiment and politeness features that are found in librarians’ responses to user queries. A total of 462 online texts/transcripts comprising answers of librarians to users’ questions drawn from the Internet Public Library were examined. A Principal Component Analysis, which is a data reduction technique, was conducted on the texts and transcripts. Data analysis illustrates the three principal components that predominantly occur in librarians’ answers: stylometric richness, stylometric brevity and interpersonal support. The results of the study have important implications in digital information services because stylometric features such as lexical richness, structural clarity and interpersonal support may interplay with the degree of complexity of user queries, the (a)synchronous communication mode, application of information service guideline and manuals and overall characteristics and quality of a given digital information service. Such interplay may bring forth a direct impact on user perceptions and satisfaction regarding interaction with librarians and the information service received through the computer-mediated communication channel. To the best of the authors’ knowledge, the stylometric features encompassing lexical, syntactic, structural, sentiment and politeness using Principal Component Analysis have not been explored in digital information/reference services. Thus, there is an emergent need to explore more fully how linguistic stylometric features interplay with the types of user queries, the asynchronous online communication mode, application of information service guidelines and the quality of a particular digital information service.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-08-16
      DOI: 10.1108/GKMC-03-2022-0055
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • A systematic review of e-learning systems adoption before and during the
           COVID-19

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      Authors: Fadi Abdelfattah, Najla Yahya Al Mashaikhya, Khalid Abed Dahleez, Ayman El Saleh
      Abstract: This systematic review aims to assess the studies collected by identifying factors influencing the acceptance of e-learning systems before and during the current propagation of the COVID-19 pandemic. This study undertook a literature review on the in-depth revision of studies published before 2021. The reviewed research papers meet the inclusion and exclusion criteria. A total of 97 out of 214 articles met the inclusion criteria and were subsequently used in this review. The findings revealed that the survey questionnaire is the most common data collection instrument used regardless of the research objectives. 2019 was a remarkable year because of the emergence of the COVID-19 pandemic. This systematic review relied on specific databases (ScienceDirect, Emerald, IEEE and Google Scholar) to search for the articles included in this paper. However, these databases may not comprehensively represent all papers published on e-learning using the technology acceptance model (TAM). This paper suggests a guide for managers and scholars in educational institutions and acts as a roadmap for practitioners and academics in the educational field and policymakers. This research spotlights the significant factors influencing the acceptance and adoption of e-learning. This research assessed articles that examined the TAM in e-learning and classified them according to their methodology, country of dissemination, context and distribution within the year of publication. This paper contributes to the body of knowledge in a way that will benefit stakeholders in an educational setting.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-08-15
      DOI: 10.1108/GKMC-02-2022-0033
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Advancing archives and records management professionals in Africa
         This is an Open Access Article Open Access Article

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      Authors: Shadrack Katuu
      Abstract: The advancement of a profession depends on factors such as firm education, training programmes and vibrant professional associations. The purpose of this study is to provide baseline information on archives and records management (ARM) professionals from Africa, including their views on education and training programmes. Related studies have been limited to investigating the experiences of graduates from a few institutions within a limited jurisdiction. Similar studies have not been conducted by African-based ARM associations. This study’s survey approach was administered electronically. Two surveys explored themes through 10 research questions in three categories: background information; characteristics of the education; and types of courses and extent covered during the study. The two surveys had 107 and 179 respondents, respectively, domiciled in 19 African countries. In both studies, about 75% of the respondents had an undergraduate- or master-level qualification. Between 69% and 87% of the respondents from the first and second surveys, respectively, had completed their educational programmes within their home countries. There was varied sentiment on the types of courses and level of coverage within their studies. Legal and technology aspects were less covered in the curriculum than core subjects. To the best of the author’s knowledge, this study is the first with findings from ARM respondents across several African countries. It provides insight into the demographics and educational programmes. This study’s unique contribution provides baseline data for more detailed and nuanced studies that will explore data and investigate patterns within and among individual countries on the continent.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-08-12
      DOI: 10.1108/GKMC-05-2022-0100
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Visualization and mapping of global eHealth research based on keywords

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      Authors: Williams E. Nwagwu, Omwoyo Bosire Onyancha
      Abstract: This paper aims to examine the global pattern of growth and development of eHealth research based on publication headcount, and analysis of the characteristics, of the keywords used by authors and indexers to represent their research content during 1945–2019. This study adopted a bibliometric research design and a quantitative approach. The source of the data was Elsevier’s Scopus database. The search query involved multiple search terms because researchers’ choice of keywords varies very significantly. The search for eHealth research publications was limited to conference papers and research articles published before 2020. eHealth originated in the late 1990s, but it has become an envelope term for describing much older terms such as telemedicine, and its variants that originated much earlier. The keywords were spread through the 27 Scopus Subject Areas, with medicine (44.04%), engineering (12.84%) and computer science (11.47%) leading, while by Scopus All Science Journal Classification Health Sciences accounted for 55.83% of the keywords. Physical sciences followed with 30.62%. The classifications social sciences and life sciences made only single-digit contributions. eHealth is about meeting health needs, but the work of engineers and computer scientists is very outstanding in achieving this goal. This study demonstrates that eHealth is an unexplored aspect of health literature and highlights the nature of the accumulated literature in the area. It further demonstrates that eHealth is a multidisciplinary area that is attractive to researchers from all disciplines because of its sensitive focus on health, and therefore requires pooling and integration of human resources and expertise, methods and approaches.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-08-08
      DOI: 10.1108/GKMC-11-2021-0187
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Ascertaining the place of UN sustainable development goals in public
           libraries: how much progress have public libraries made in Bangladesh'
           

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      Authors: Md. Anwarul Islam, Rafia Sultana, Gunilla Widén
      Abstract: This study aims to investigate the sustainable development goals (SDGs) awareness of public librarians, their perceived understanding of public libraries to achieve United Nation Sustainable Development Goals (UNSDGs) and identify the challenges affect the library adoption to SDGs. In this study, a quantitative survey method was used to collect responses. The study population was all head of public libraries in Bangladesh. Seventy-one personalized individual e-mails with a link to a Web-based questionnaire were sent out to the public librarians (head of public libraries) inviting them to participate in this study. Fifty-nine responded to the survey, which was 83.09% of all population. The findings revealed that public librarians working in different public libraries were generally aware of UNSDGs. The perceived understanding on the role of public libraries to achieve SDGs varies from SDG#1 to SDG1#7. However, most of the librarians’ responses ranked well in line with SDGs#1, #2, #3, #4 and #17, and they believed that their public libraries are doing well on some of these goals. Out of 17 SDGs, public libraries are working well on 7 goals. Lack of SDG-related activities, awareness, funds, implementation plan and unwillingness of the policymakers are challenges identified in this study. There are not many studies on public libraries in Bangladesh, and the research areas are not diverse. There are only few studies in this area, and there is a need for different kinds of studies to reach a better overview and understanding when developing public library services to support SDGs. This could serve as the basis for a deeper study.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-08-05
      DOI: 10.1108/GKMC-03-2022-0072
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Open education resources’ benefits and challenges in the academic
           world: a systematic review

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      Authors: Hafiz Muhammad Adil, Shahbaz Ali, Mussarat Sultan, Murtaza Ashiq, Muhammad Rafiq
      Abstract: Open educational resources (OERs) are internet-based digital content that is used for academic purposes by instructors, students and researchers in the era of the information economy. Hence, this study aims to systematically review the literature, focusing on OERs’ benefits and challenges in the academic world. The relevant literature systematically reviewed following the preferred reporting items for systematic literature reviews and meta-analyses (PRISMA) guidelines. The pertinent literature was obtained from four main scholarly databases, and finally, 21 papers that met the inclusion criteria were included in this study. The findings revealed that the key benefits of OERs include expanded access to knowledge, supporting lifelong learning, pedagogical benefits and enhancing students’ learning outcomes. However, the key challenges include lack of time to find appropriate resources, lack of awareness about the usage and copyrights, quality assurance and technological limitations and lack of organizational support. The practical and policy implications highlight the joint venture of academia and library professionals to help the students evaluating OERs, quality assurance, copyright issues and lifelong learning. Earlier studies missed few significant insights of OERs, such as they did not address the quality assurance of OERs; the issue of understanding of copy right (creative common license) challenges related with OERs; and lack of time for finding suitable resources. Hence, this study identified significance insights related with OERs.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-07-28
      DOI: 10.1108/GKMC-02-2022-0049
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • CEO’s characteristics, integrated reporting and performance in UK

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      Authors: Kawther Dhifi, Ghazi Zouari
      Abstract: Integrated reporting (IR) is the latest development in corporate reporting. It is a tool capable of better representing the ability of companies to create value over time. The purpose of this paper is to examine the relationship between the CEO’s characteristics (age, gender, education and experience) and firm performance through a mediating variable, namely, IR. This study is a quantitative research and used panel data. Based on a sample of 449 UK firms or using a sample of 449 UK companies between 2010 and 2020 on STATA17 and structural equation model was used to analyze data and test hypotheses. The results show that IR has only indirect mediation on the relationship between CEO’s characteristics and firm performance but mediates the relationship between CEO experience and performance in a complementary manner. This article is motivated by the low number of works in the context about the corporate social responsibility and sustainability issues. It makes an important contribution to the academic literature by adding to the limited body of research on CEO’s characteristics, IR and firm performance. This study focuses primarily on the importance of integrated reporting in UK.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-07-26
      DOI: 10.1108/GKMC-02-2022-0039
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Indigenous knowledge, traditional knowledge and local knowledge: what is
           the difference' An informetrics perspective

         This is an Open Access Article Open Access Article

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      Authors: Omwoyo Bosire Onyancha
      Abstract: This study aims to explore the similarities and differences between the three concepts that are commonly used to describe the knowledge of traditional and indigenous communities, namely, indigenous knowledge, traditional knowledge and local knowledge, with a view to contributing to the discourse on conceptualizing indigenous knowledge. Data was extracted from the Scopus database using the main terms that are used for indigenous knowledge, namely, “indigenous knowledge” (IK), “traditional knowledge” (TK) and “local knowledge” (LK). Data were analyzed according to the themes drawn from the objectives of the study, using the VOSviewer software and the analytical tool embedded in the Scopus database. The findings indicate that whereas IK and LK are older concepts than TK, TK has become more visible in the literature than the former; there is minimal overlap in the use of the labels in the literature; the three labels’ literature is largely domiciled in the social sciences; and that there were variations in representation of the labels according to countries and geographic regions. The author avers that the scatter of literature on the knowledge of traditional and indigenous peoples under the three main labels has huge implications on the accessibility and use the literature by stakeholders including researchers, students, information and knowledge managers and information service providers. This study demonstrates the application of informetrics beyond is traditional use to assess trends, nature and types of research patterns and mathematical modeling of information patterns to encompass the definition of the scope of concepts as covered in the literature.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-07-14
      DOI: 10.1108/GKMC-01-2022-0011
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Digital artefacts of rural tourism: the case study of Poland

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      Authors: Karol Król, Dariusz Zdonek
      Abstract: Rural tourism facilities in Poland were very keen on amateur websites to promote their hospitality services from 2000 to 2018. In most cases, the websites were nonprofessional, hosted on free servers and made by family members or friends of the holding. After search engine algorithms changed in 2015–2019, the websites started to go extinct on a large scale; they were deleted and often replaced with a more modern design and a commercial domain. These resources offered a rare opportunity to gain insight into rural tourism, rural changes and socioeconomic and cultural phenomena. The paper’s objective is to demonstrate with an analysis of archived Polish rural tourism websites that digital cultural artefacts are generated in rural areas. The study was an analysis of selected development attributes of rural tourism websites found in the Internet Archive. The analysis involved those attributes that are important for determining whether a website or content can be considered digital cultural heritage assets. The conclusions demonstrate that rural digital cultural heritage is a set of digital artefacts created in rural areas with their characteristics. Rural digital artefacts are records of ICT, infrastructure, environmental, cultural and socioeconomic changes. The “digital assets” of rural areas are yet to be discussed in the context of rural cultural heritage, as a set of artefacts created in these areas and characteristic of them.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-07-12
      DOI: 10.1108/GKMC-03-2022-0052
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Information sharing on social media pages related to wildlife conservation
           in a South African national game reserve

         This is an Open Access Article Open Access Article

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      Authors: Isabel Stella Schellnack-Kelly
      Abstract: Social media sites contribute significantly to nature conservation in, that they enlighten and educate those members of the public who would ordinarily not be in a position, or would not be fortunate enough to visit the park and experience the various aspects first-hand. The purpose of this paper is to showcase social media pages related to a national game reserve in South Africa. This game reserve is the largest in the country and has a wide variety of conserved fauna and flora. The theoretical framework used is the SCOPE framework that streamlines strategy development, content choice, refinement of online engagement, choice of social media platform and evaluations of social media campaigns. The findings relate to the content found on these social media pages, as well as how members of the public interact with each other and officials from the game reserve in sharing experiences related to this wilderness area. The research is related to the Kruger National Park in South Africa and is limited to three social media sites. Through its social media presence, this South African game reserve is able to share experiences from what is effectively a living museum, as well as from its library and archives, with members of the public and allowing individual members to share their encounters with wildlife and their historical memories of this wilderness area.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-07-12
      DOI: 10.1108/GKMC-04-2022-0078
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Job security, value congruence, and work outcomes: revisiting the
           mediating role of work engagement

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      Authors: Anuj Gupta, Arjun Chakravorty, Neha Garg, Pankaj Singh
      Abstract: Though the concept of work engagement has been extensively explored in the academic literature, however, with engagement levels declining globally – causing hike in undesired employee attitudes and behaviours – there is a need to revisit its antecedents and consequences that bear higher current relevance. Within the context of the Indian information technology (IT) sector, this study aims to explore the role of job security and value congruence as two critical antecedents which not only lead to increased engagement levels but also consequently yield the enhanced perception of change, amplified general life satisfaction and reduced intent to leave among employees. Data were collected from 363 software developers (SDs) in India using the survey questionnaire method and structured equation modelling was used to test the proposed measurement and structural model. The results supported the proposed hypotheses and confirmed the role of work engagement as a mediator between the studied antecedents and consequences. Results from a study of 363 SDs across India support the proposed hypotheses and confirm the role of work engagement as a mediator between the studied antecedents and consequences. This study was cross-sectional; therefore, caution is necessary while making any causal inferences. Further work based on longitudinal data would strengthen these findings. The findings of the study will provide the decision-makers of IT companies with tools to increase engagement among SDs thereby increasing favorable outcomes for organizations and individual employees in the current times. The study establishes job security and value congruence, as two critical yet cost-effective measures that today’s organization need to integrate into its human resources functions not just to boost employee engagement levels but also to control spiraling costs due to unintended turnover, employee’s resistance of organizational changes and employee ill-being. Future research avenues and practical implications have been discussed.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-07-07
      DOI: 10.1108/GKMC-01-2022-0002
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • End-to-end digital transformation for document flow at a professional
           council in South Africa

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      Authors: Tshepo Arnold Chauke, Mpho Ngoepe
      Abstract: Many organisations, including professional councils, operate manually to ensure document flow to clients and stakeholders. This results in the loss of valuable documentation such as certificates and the incurring of costs due to the returning of post to the sender. The purpose of this study was to explore digital transformation of document flow at the South African Council for Social Science Professionals. The methodological approach involved qualitative data collected through interviews, observation and document analysis in response to research questions. The study was a participatory action research project that involved collaboration between researchers and study participants in defining and solving the problem through needs assessment exercise. All three phases of participatory action research were followed, namely, the “look phase”: getting to know stakeholders so that the problem is defined on their terms and the problem definition is reflective of the community context; the “think phase”: interpretation and analysis of what was learned in the “look phase” and the “act phase”: planning, implementing, and evaluating, based on information collected and interpreted in the first two phases. The study identified various issues relating to poor data quality, high rate of registered postal returns and non-delivery electronic messages that cannot reach all the intended recipients and accumulation of data for decades. In this regard, the study proposes a framework that can be used by SACSSP to update and verify their details on the portal, as well as digital certificates for membership. Although the proposed framework is tailor-made for the professional council, it is not depended on prescribed technologies due to usage of open standards that can be used by industry and researchers. Therefore, it can be applied in other context where institutions such as universities communicate with many clients via postal or courier services. The study used participatory action research involving the researchers and the organisation to solve the problem. The study presented a workflow that the council can use to ensure that the documents reach intended recipients. Furthermore, digital transformation of the process will ensure that the registered professionals are able to access their certificates online and can print them when necessary.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-06-23
      DOI: 10.1108/GKMC-09-2021-0145
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • How knowledge sharing encourages innovative work behavior through
           occupational self-efficacy' The moderating role of entrepreneurial
           leadership

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      Authors: Talat Islam, Iram Zahra, Saif Ur Rehman, Saqib Jamil
      Abstract: Innovation has become a necessity for the information technology (IT) sector, especially during COVID-19 pandemic. Therefore, this study aims to investigate how knowledge sharing affects employees’ innovative work behavior (IWB). Specifically, the study examined occupational self-efficacy (as mediating mechanism) and entrepreneurial leadership (as boundary condition) to encourage IWB. The study used social media platforms to collect data from 270 employees working in the IT sector through “google forms” on convenience basis between March and August, 2021. The study applied structural equation modeling in two stages to examine the measurement model (for uni-dimensionality) and the structural model (for hypotheses testing). The study noted that knowledge sharing positively affects employees’ IWB and occupational self-efficacy positively explains this association. In addition, employees’ perception of entrepreneurial leadership strengthens the association between knowledge sharing and IWB. The study collected data from a developing country during COVID-19 by using a cross-sectional design that may restrict causality. However, the findings suggest the management not only encourages knowledge sharing environment but also engages employees in various training that motivate them to experiment with new ideas and techniques. This study extends the existing literature on knowledge sharing and IWB by exploring occupational self-efficacy as mediating mechanism and entrepreneurial leadership as a boundary condition.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-06-22
      DOI: 10.1108/GKMC-02-2022-0041
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Tracking the research trends in the library and information science: a
           case study of India

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      Authors: Sangita Gupta, Sumeer Gul
      Abstract: The study aims to present an insight into the research landscape of Library and Information Science (LIS) by India using a bibliometric visualization tool. The study analyses the research growth and trends, highly cited articles, productive publication titles, institutional and country collaboration. The data were downloaded from the Web of Science Core Collection for a period of 20 years and analysed through VOSviewer, a data visualization software. The results indicate that the overall annual contributions are increasing, although with uneven and slow growth from 2001 to 2014. However, the highest contributions and impact is witnessed over the past few years. All the top 10 cited papers are related to the area of information processing and management. The visualization technique made it clear that the area of research has made a transition from traditional concepts of library and information to novel ones involving big data, machine learning, altmetrics, etc. Also, the Indian Institute of Technology System, the Council of Scientific and Industrial Research and the Indian Institute of Management System have made the highest contributions. Furthermore, India shares maximum collaborations with the USA, followed by England and China. The findings of this study would help readers to gain understanding about the contribution of India for the development of the LIS. It would also help researchers to identify the hotspots and left out areas of research in the Indian context that require further investigation, thus would help in policy decisions and future research. Furthermore, researchers will be sensitized about the network visualizations that can also help them to get connected with the peers. The study can also help the journals to recognize the trending topics, which will provide the researchers with the opportunities to work on the same. Funding agencies can also be benefitted by the findings of the current study as they will be informed about the research areas which need to be funded. There are not many research studies that highlight the research trends in the area of LIS from India and visualize the collaboration among institutions and countries. The study tries to showcase the research trends and collaborative frameworks in the field of LIS in terms of network visualization.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-06-14
      DOI: 10.1108/GKMC-11-2021-0184
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Social media and disaster management: investigating challenges and
           enablers

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      Authors: Annie Singla, Rajat Agrawal
      Abstract: This study aims to investigate barriers and enablers of social media usage by zooming on one specific type of domain: disaster management. First, by systematically reviewing previous studies using a typology to social media usage, this study identifies the challenges often faced. Second, the results are visualized by qualitatively analyzing the focus group discussion data. This paper opted for an inductive thematic approach of grounded theory, including focus group discussion with ten participants from diverse backgrounds working in the disaster domain. The data is transcribed verbatim and coded using Atlas.ti software. The findings suggest that the vogue of social media significantly ascends its usage in disaster management. Regulatory, software, physical, authenticity, cultural and demographic rose as challenges for social media usage in disaster management. Findings further indicate enablers as the rise in mobile penetration, democratic participation, increase in living standards, two-way real-time communication, global reach, expeditious decision-making, no space-time constraint and cheaper source of information. Social media, compared to traditional media, is explored. This study has practical implications in helping authorities understand the barriers and enablers for social media usage in disaster management. Qualitative data analysis of social media usage for disaster management has received scant attention. The main takeaway of this research is to offer clear findings of the purview of social media usage for disaster management. It demonstrates the challenges and enablers of disaster management using social media in the Indian context. Results indicate that leveraging social media for disaster management can extend decision-making for effective disaster management.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-06-14
      DOI: 10.1108/GKMC-12-2021-0206
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Assessing the research profile of highly productive authors of Pakistan

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      Authors: Nazia Wahid, Nosheen Fatima Warraich, Muzammil Tahira
      Abstract: Assessing the research performance of researchers offers inducement toward excellence in research. This study aims to analyze the research productivity of the most prolific authors of Pakistan considering their trends toward publications, citations and collaboration. Top 100 authors from the top 10 Pakistani universities from Web of Science over the 10 years with the rigorous data cleaning process were selected. Scientometric analysis techniques were carried out to evaluate the research profile of these authors. The findings revealed that majority of the productive authors were male working in the position of Professor in the physical sciences area. The publications and citations gradually increase with time. They preferred to collaborate for their publications, while first authorship publications were found less in number. Moreover, the propensity to collaborate at the international level increases double-fold from the first five years to the next five years period. In addition, the position of the authors was explored among different performance metrics. The finding exhibits variation in the ranking of authors among them. The impact of numbers of authors, funding status, publication of articles, presence of collaboration and international collaboration on the dependent variable and citation count was insignificant. However, the publication of review papers has a significant impact on the citation counts. Findings have significant implications for policymakers to make maximum opportunities for researchers to strengthen linkages for collaboration and increase the funding prospects. Studies on this topic are scarce, and therefore, this study provides useful recommendations to researchers and institutes to improve research productivity.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-06-06
      DOI: 10.1108/GKMC-01-2022-0012
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Mobile phone use among Ukrainian and US students: a library perspective

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      Authors: Tetiana Hranchak, Nicholas Dease, Irene Lopatovska
      Abstract: This study aims to determine college/university students’ mobile phone practices to understand key user preferences and set a baseline understanding for the development of prospective library informational mobile services. This study is based on the results of an online-survey method. The authors recruited students majoring in the Information Science program in School of Information at Pratt Institute (USA) (74 participants) and in Kyiv National University of Cultural and Arts (Ukraine) (89 participants). The general trends in the use of mobile technologies by American and Ukrainian students were identified. Key components of library mobile services are offered. Such services may include information and reference service via messengers; development of library mobile applications of audio and video content; access to educational, scientific, popular science literature and fiction; and supplementing online services with library chatbots. This study was limited to only students majoring in information science at university; however, the data obtained helps outline several general trends common to student youth who are actively working with information. The obtained results will be useful in the practical activities of libraries and other information institutions for the development of a comprehensive information service based on mobile technology. This study contributes to understanding how to improve library informational service considering users habits and preferences. Libraries management and librarians can use the findings as a basis for prioritizing the improvement of library informational mobile service.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-06-06
      DOI: 10.1108/GKMC-12-2021-0213
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Indigenous healing in South Africa: looking for a tree of truth in the
           forest of illusions

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      Authors: Jan Resenga Maluleka, Marcia Nkwe
      Abstract: This study aims to investigate the indigenous healing space in South Africa, by zooming in on the confusions that are faced by young people in the country. These muddles are a result of the country’s colonial and apartheid history which left the population divided between the Western and African philosophies when it comes to health among other things. The recent technological developments which are embraced by some of the healers exposed the space to exploitation by criminal elements. This qualitative study used content analysis and interviews to gather data. The results suggest that the indigenous healing space in South Africa is poorly regulated and a fertile breeding ground for criminals. As a result, it is not easy to distinguish between genuine healers and bogus ones. The technological advancement, especially social media, has exposed the space to further exploitation by criminal elements. This study paints a picture of the indigenous healing space in the age of technology in South Africa. This study further explains challenges faced by South Africans in navigating philosophical challenges influenced by their colonial past.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-06-02
      DOI: 10.1108/GKMC-12-2021-0202
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Investigating antecedents of mobile payment systems’
           decision-making: a mediated model

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      Authors: Manaf Al-Okaily, Ali Abdallah Alalwan, Dimah Al-Fraihat, Abeer F. Alkhwaldi, Shafique Ur Rehman, Aws Al-Okaily
      Abstract: The increase in mobile telephone penetration has offered new opportunities for technology to improve payment operations all over the world. Little research has examined the issues related to the decision-making (DM) of mobile payment systems usage in the Jordanian context. The purpose of this study is to examine the factors that may have an influence on the adoption of mobile payment systems. This study has empirically tested the expanded unified theory of acceptance and use of technology (UTAUT2) together with awareness (AW), trust (TR), security (SE) and privacy (PR) as independent variables to explain the mobile payment system adoption in Jordan. In total, 270 employees participated in a field survey questionnaire from the public sector in Amman city, the capital city of Jordan. Data were analyzed through a quantitative approach of partial least squares–structural equation modeling. The results mainly showed that the determinants of DM to use mobile payment system are price value, social influence, performance expectancy, AW and TR. All of these determinants explained 60.2% of the variation of DM. In total, 72.2% has been explained as the TR to use m-payment system by SE and PR. Furthermore, the results revealed that TR mediates the association between SE as well as PR and the DM to use mobile payment system. Interestingly, these new variables were found to be important and contribute to the UTAUT2 model. Consequently, the decision-makers in the Central Bank of Jordan should consider all these factors when re-upgrading a Jordan Mobile Payment system in the near future.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-05-31
      DOI: 10.1108/GKMC-10-2021-0171
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Factors influencing the use of social media by academic librarians in
           Zimbabwe: a UTAUT model analysis

         This is an Open Access Article Open Access Article

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      Authors: Blessing Chiparausha, Omwoyo Bosire Onyancha, Ifeanyi Jonas Ezema
      Abstract: This study aims to examine the use of social media by academic librarians at universities in Zimbabwe with particular focus on the application of the four key constructs of the unified theory of acceptance and use of technology model. This study assesses the degree to which academic librarians in Zimbabwe believe that using social media enhances service delivery, the extent to which academic librarians perceive social media as easy to use, the influence of peers on social media use among academic librarians and the extent to which facilitating conditions influence social media use. A pragmatist worldview in which both quantitative and qualitative methods were adopted, this multiple case study used face-to-face interviews, self-administered questionnaires and content analysis for collecting data. Academic librarians in Zimbabwe perceive social media tools to be useful and easy to use in the provision of services. Social influence had a moderate effect on academic librarians’ use of social media for service delivery at universities in Zimbabwe, but they feel that their supervisors do not provide enough help for them to use social media. To the best of the authors’ knowledge, no similar study has been done previously in Zimbabwe. This multiple case study presents useful findings on the acceptance and use of social media by academic librarians in Zimbabwe.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-05-26
      DOI: 10.1108/GKMC-09-2021-0151
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • In-game advertising and brand purchase intentions: an SOR perspective

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      Authors: Anubha, Ajay Jain
      Abstract: This study aims to examine the effects of in-game advertisement congruity, interactivity and intrusiveness on gamers’ attitude towards advertising and purchase intention towards advertised brands based on the stimulus-organism-response (SOR) model. This study uses a structured online questionnaire to collect the data from 311 gamers aged between 18 and 35 years. This study examines mediation using bootstrapping. This study authenticates the appropriateness of the SOR model in predicting the advertised brand purchase intentions. The results of this study indicated that attitude has a significant mediating role in the relationship of advertisement congruity, interactivity and intrusiveness with advertised brand purchase intentions. The results further revealed that this mediation was partial for all three relationships. The outcomes of the study are expected to benefit researchers and scholars to identify future research directions and thereby extend current know-how on gamification in general and in-game advertising in particular. The study findings will hold significance for marketers, advertisers and media planners too. By bringing out specific allied issues connected with in-game advertising, this study will help these stakeholders to plan their marketing campaigns in an efficient manner leading to higher traction and return on investment. This study provides a new perspective to comprehend the purchase intention of gamers for brands advertised in online games through mediation by applying the underpinnings of the SOR model.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-05-25
      DOI: 10.1108/GKMC-02-2022-0050
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Artificial intelligence application in university libraries of Pakistan:
           SWOT analysis and implications

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      Authors: Muhammad Yousuf Ali, Salman Bin Naeem, Rubina Bhatti, Joanna Richardson
      Abstract: The purpose of this study Artificial intelligence (AI) is one of the important emerging trends in information technology and is slowly being implemented in libraries. The researchers have presented a brief strengths, weaknesses, opportunities and threats (SWOT) analysis of the application of AI in Pakistani university libraries. This study uses an ethnographic approach for data retrieval. Five chief librarians were interviewed by phone, during which they were asked to identify one key strength, weakness, opportunity and threat in terms of introducing AI technologies. The researchers have used a standard SWOT matrix to report the respondents’ comments. AI is already slowly being introduced into Pakistani university libraries. While commenting on ways in which AI could help their libraries deliver more innovative services and better meet user needs, respondents expressed concern about the investment required in funding, time and staff. Further study is indicated to identify existing AI implementations in Pakistani university libraries and to assess relevant library users’ perspectives. This study is limited to brief, qualitative data; its main purpose is to validate the use of a SWOT analysis. Given that AI-based tools are already being used in libraries to some degree regardless of location, now is an opportune time to develop strategies for implementing AI technologies more widely. A SWOT analysis can be used to identify and categorize challenges and risks specific to AI in a logical way to support strategic decision-making. To date, no SWOT analysis has been conducted in the context of AI applications in libraries, let alone specifically university libraries in Pakistan.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-05-19
      DOI: 10.1108/GKMC-12-2021-0203
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Human and contextual factors influencing cyber-security in organizations,
           and implications for higher education institutions: a systematic review

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      Authors: Maryam Nasser AL-Nuaimi
      Abstract: A research line has emerged that is concerned with investigating human factors in information systems and cyber-security in organizations using various behavioural and socio-cognitive theories. This study aims to explore human and contextual factors influencing cyber security behaviour in organizations while drawing implications for cyber-security in higher education institutions. A systematic literature review has been implemented. The reviewed studies have revealed various human and contextual factors that influence cyber-security behaviour in organizations, notably higher education institutions. This review study offers practical implications for constructing and keeping a robust cyber-security organizational culture in higher education institutions for the sustainable development goals of cyber-security training and education. The value of the current review arises in that it presents a comprehensive account of human factors affecting cyber-security in organizations, a topic that is rarely investigated in previous related literature. Furthermore, the current review sheds light on cyber-security in higher education from the weakest link perspective. Simultaneously, the study contributes to relevant literature by gaining insight into human factors and socio-technological controls related to cyber-security in higher education institutions.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-05-17
      DOI: 10.1108/GKMC-12-2021-0209
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • E-leadership and virtual communication adoption by educators: an UTAUT3
           model perspective

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      Authors: Saurabh Gupta, Nidhi Mathur, Daviender Narang
      Abstract: The purpose of the study is to explore the various determinants of virtual communication technology (VCT) adoption among higher educational leaders by applying Unified Theory of Acceptance and Use of Technology 3 (UTAUT3) model. Further, this study ascertains the relationship among the various determinants and measure the effects of these determinants in adoption of VCT by educational leaders. The study was conducted by using online survey method for data collection from 380 educational leaders of India through a convenience sampling procedure. The structural equation modelling technique was adopted to assess the dimensions of VCT adoption and test the proposed model and hypotheses. The findings revealed that performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC) and personal innovativeness (PI) have positive and significant effects on intention to use VCT (ITUVCT) and actual use of VCT (AUVCT), i.e. e-leadership communication adoption. Besides this, there is also a significant and positive effect of ITUVCT on actual usage of VCT by the educational leaders. This study makes its contribution to the literature related to technology adoption recommended in previous research for expanding the contexts through new studies and generalizing the UTAUT3 model, specifically in the teaching–learning and administrative perspectives. The results of the study will be further helpful for the researchers and practitioners to better understand the factors that influence higher educational leaders to adopt VCT. The authors applied the UTAUT3 model and explored the factors determining the adoption intention of VCT among educational leaders. This study is the first study that adopts UTAUT3 model in Indian educational leaders’ context.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-05-02
      DOI: 10.1108/GKMC-01-2022-0001
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • How does knowledge spur the productivity of private Egyptian firms' An
           instrumental variable approach

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      Authors: Mina Sami, Wael Abdallah
      Abstract: This study aims to dissect firm knowledge into two main types: internal firm knowledge (knowledge workers) and external firm knowledge (relational knowledge with other firms). This study aims to investigate how each type affects the productivity of the firms. This study also examines how this effect differs among Egyptian firms in the agriculture, manufacturing and service sectors. The authors use firm-level data in Egypt on the sectoral level. The properties of instrumental variables regression using two-stage least-squares estimation are adopted to overcome endogeneity and omitted variable bias in the empirical estimations. The study’s findings reveal that the effects of internal and external knowledge on the firm productivity are sector-specific; knowledge-workers and relational knowledge are two times more effective for agriculture than manufacturing and service firms; external knowledge plays a vital role in increasing productivity relative to internal knowledge for the manufacturing sector; finally, internal and external knowledge has the same effect on the service firms. This research adds to the body knowledge-based theory of the firm by examining the effects of internal and external knowledge on the firms’ productivity. In particular, the paper differentiates this effect across three sectors: agriculture, manufacturing and services. This paper also suggests a novel empirical methodology to address endogeneity and omitted variable bias in this literature of firm knowledge and productivity.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-04-25
      DOI: 10.1108/GKMC-01-2022-0006
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Image needs of Pakistani visual artists in an academic setting abstract

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      Authors: Syed Tauseef Hussain, Saira Hanif Soroya, Kanwal Ameen
      Abstract: This study aims to explore visual artists’ image needs and the obstacles they face in meeting them. The visual artists, participating in the study, included painters, graphic designers, textile designers, architects and sculptors who were faculty members in two oldest art institutions of Pakistan. A total of 20 face-to-face interviews representing four participants from each visual artists group were conducted. The textual data were analyzed thematically, using NVIVO 12 software. Results showed that under-study visual artists need images mainly for academic purposes (teaching, assignments, etc.) and for professional and research purposes. However, they require images quite often, as a majority of the respondents told that they need images on daily basis. The study findings provide an insight for information science professionals, system designers and image librarians regarding visual artists’ image using behavior. As the researchers could not find any such study in local context, and a very few globally, therefore, this study may serve as a baseline for further research in this area.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-04-25
      DOI: 10.1108/GKMC-11-2021-0188
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Rethinking the practices of continuing professional development in digital
           environments: a systematic review

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      Authors: Fakhar Abbas, Syeda Hina Batool, Kanwal Ameen
      Abstract: In the ever-changing circumstances, library professionals need to maintain their competencies in line with the new trends. Continuing professional development (CPD) is a mechanism out of these; social media (SM) is a major channel usually used by the professionals for CPD, more specifically the video conferencing mediums such as YouTube, Skype, Zoom and Google meet. These outreach mediums can be used by library professionals to communicate with each other irrespective of their location. This study aims to highlight the effective use of such channels by library professionals to meet the needs of CPD through a systematic review of prior studies. The initial search was carried out in Library, Information Science and Technology Abstracts (LISTA) (n = 94), Google Scholar (n = 20), Search on hand (n = 13), Scopus (n = 1) and Web of Science (n = 0). The keywords combinations were used as a formula, i.e. [(Information professional) (Librarians) + CPD + Continuing Professional Development + Youtube + Skype + Zoom + Google meet + Video conferencing]. This search produced a cumulative of 128 results out of the five main databases and hand searches. Moreover, for the purpose of screening and identification of paper, the preferred-reporting of items for systematic reviews and meta-analyses statement was used. The review findings show that the adoption of these channels for CPD purposes has a significant potential to hone up the skills of the professionals who are well proficient in using modern technologies. The results mentioned YouTube as a leading channel of SM used for CPD, followed by Skype. This review further provided practical implications for the information professionals and suggestions for future research. This study will not only increase the body of knowledge but also attract the researchers to know about the current scenario that how much library professionals are using SM channels for their continuing professional development as well as assists the stakeholders to devise their policies accordingly.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-04-20
      DOI: 10.1108/GKMC-11-2021-0189
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Can knowledge management processes support business transformation'
           The mediating role of business agility

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      Authors: Samiah Jaber Altarawneh, Raid Al-Adaileh
      Abstract: This study aims to examine the impact of knowledge management processes (KMPs) on business transformation (BT) as mediated by business agility (BA). The study is a quantitative, descriptive and analytical study. A two-stage sampling was selected. A total of 380 questionnaires were distributed using a self-administered survey to six companies representing the study context. A total of 362 questionnaires were collected and analyzed using SPSS and Path analysis (AMOS-22), with a response rate of 95.2%. The study revealed that creation, storage, sharing and application of knowledge had statistically significant impact on BT. Moreover, the results revealed that BA had a positive effect on BT. Finally, this study confirms the mediating role of BA. This study has several practical implications. These include, but are not limited to, more focus on both the KMPs and BT dimensions to improve their levels. There is also a need to search for other factors that can support BT efforts to enhance the growth potential and survival of business organizations. The study confirms that KMPs can facilitate transforming of business to cope with unending environmental changes. Considering the scarcity of the available empirical as well as theoretical studies within the Jordanian as well as the overall Arab countries context, the study and its findings are expected to provide some insights and useful contribution concerning the potential mediating impact of BA, which, as revealed by the literature review, has rarely been considered in previous studies. This could open the door for further research to understand the mechanisms of BT and its predictive variables.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-04-19
      DOI: 10.1108/GKMC-01-2022-0004
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Hate speech in social media: personal experiences and perceptions of
           university students in Bangladesh

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      Authors: Md. Atikuzzaman, Shohana Akter
      Abstract: Social media (SM) is a new communication tool that substantially contribute to facilitating online hate speech (OHS). In emphasis of the question “what role can SM play in an individual’s life'”, this study aims to understand Bangladeshi university students’ personal experiences and opinions of OHSs related to SM. The authors used an online survey method to collect data and retrieved responses from 410 students. Mann–Whitney U test, Kruskal–Wallis test and Spearman’s rank correlation analysis were used to test the hypotheses. This study found that hate speech is a familiar term among students. Students’ political views or opinions, religion and gender have become the most targeted instruments for OHSs. Comparing students’ use of SM, the authors found that Facebook was the most used SM site to spread hate speech in Bangladesh. In terms of personal experiences, the findings indicated that 45.6% of students became victims of OHSs at least once or more times, and the majority of students tended to simply avoid OHSs. Another significant finding was that OHS has real-life effects on the students, resulting in various personal and psychological distress. Although some research has been conducted on hate speech at the local level, to the best of the authors’ knowledge, no study has focused on the student community. To the best of the authors’ knowledge, this study is the first attempt in Bangladesh to focus on OHSs from a student’s personal viewpoint.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-04-12
      DOI: 10.1108/GKMC-01-2022-0014
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • User perceptions of WeChat and WeChat pay in China

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      Authors: Hasan Tinmaz, Viet Phuong Doan
      Abstract: China has been one of these countries that followed glocalization with the establishment of Chinese social media platforms, which adopt global trends and software patterns. WeChat has been a success story that at first emerged as a social communication tool but has extended to include commercial dynamics as well. Hence, this study aims to understand WeChat user’s general perceptions of the WeChat platform as a general social platform and as a commercial business platform. In this study, the sample (n = 400) was obtained from a specific group of people who have had experiences with different WeChat tools and their payment systems. Nonrandom purposive sampling was used by considering its higher probability of representativeness. The online survey that was given to participants through the WeChat groups included 14 questions, in which eight questions are for demographics and general WeChat use, and six questions are for WeChat payment. After descriptive statistical analysis, comparison-based tests were conducted and interpreted accordingly. Overall, the study participants had a high frequency of using WeChat’s messaging and moments features. Moreover, users perceive WeChat and its payment tools as unsecured or not secure enough. However, that perception did not affect their intention to continue adopting the app. Hence, regardless of the unsecure perception, study participants still had high usage of WeChat pay. This paper provides an example from China that is known as a high-tech country, and there are a very few studies on the WeChat app despite their high number of users and daily financial transactions.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-04-07
      DOI: 10.1108/GKMC-12-2021-0195
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • The effect of digital accounting systems on the decision-making quality in
           the banking industry sector: a mediated-moderated model

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      Authors: Manaf Al-Okaily, Rasha Alghazzawi, Abeer F. Alkhwaldi, Aws Al-Okaily
      Abstract: Recently, the increasing development of digital accounting systems has raised their effects on the quality of decision-making. Consequently, this research aims to evaluate the effects of digital accounting systems success factors on the advancement of decision-making quality in Jordanian banks. The questionnaires were sent to 187 decision-makers who are actual users of digital accounting systems in Jordanian banks. A quantitative research approach was adopted to test the proposed research model based on the partial least squares-structural equation modeling method. The empirical results of the current research revealed that data and information quality had a significant impact on the overall decision-making quality with the digital accounting systems, whereas system quality had an insignificant impact on it. The results empirical also confirmed that information quality has mediated the relationship between data and system quality and decision-making quality. Eventually, analytical decision-making culture has moderated the relationship between information quality and decision-making quality. The current research will provide attractive implications and recommendations for practitioners, accounting managers and decision-makers about evaluating the effect of digital accounting systems on improving the decision-making quality in Jordanian banks.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-04-06
      DOI: 10.1108/GKMC-01-2022-0015
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Prediction of polarities of online hotel reviews: an improved stacked
           decision tree (ISD) approach

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      Authors: Shrawan Kumar Trivedi, Amrinder Singh, Somesh Kumar Malhotra
      Abstract: There is a need to predict whether the consumers liked the stay in the hotel rooms or not, and to remove the aspects the customers did not like. Many customers leave a review after staying in the hotel. These reviews are mostly given on the website used to book the hotel. These reviews can be considered as a valuable data, which can be analyzed to provide better services in the hotels. The purpose of this study is to use machine learning techniques for analyzing the given data to determine different sentiment polarities of the consumers. Reviews given by hotel customers on the Tripadvisor website, which were made available publicly by Kaggle. Out of 10,000 reviews in the data, a sample of 3,000 negative polarity reviews (customers with bad experiences) in the hotel and 3,000 positive polarity reviews (customers with good experiences) in the hotel is taken to prepare data set. The two-stage feature selection was applied, which first involved greedy selection method and then wrapper method to generate 37 most relevant features. An improved stacked decision tree (ISD) classifier) is built, which is further compared with state-of-the-art machine learning algorithms. All the tests are done using R-Studio. The results showed that the new model was satisfactory overall with 80.77% accuracy after doing in-depth study with 50–50 split, 80.74% accuracy for 66–34 split and 80.25% accuracy for 80–20 split, when predicting the nature of the customers’ experience in the hotel, i.e. whether they are positive or negative. The implication of this research is to provide a showcase of how we can predict the polarity of potentially popular reviews. This helps the authors’ perspective to help the hotel industries to take corrective measures for the betterment of business and to promote useful positive reviews. This study also has some limitations like only English reviews are considered. This study was restricted to the data from trip-adviser website; however, a new data may be generated to test the credibility of the model. Only aspect-based sentiment classification is considered in this study. Stacking machine learning techniques have been proposed. At first, state-of-the-art classifiers are tested on the given data, and then, three best performing classifiers (decision tree C5.0, random forest and support vector machine) are taken to build stack and to create ISD classifier.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-04-04
      DOI: 10.1108/GKMC-12-2021-0197
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Antecedents and consequences of internet addiction among school and
           college students: evidence from India

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      Authors: Nidhya Balasubramanian, Satyanarayana Parayitam
      Abstract: Internet addiction (IA) has become a global health problem. As the research on IA has progressed, this study aims to explore the antecedents and consequences of IA, particularly in the Indian context. A conceptual model was developed, and hypotheses were formulated based on the conceptual model and the hypotheses were tested. This study investigated 752 schools and collected students from the southern part of India. First, psychometric properties of the survey instrument were tested, and hierarchical regression was used to test the hypotheses. The results revealed that time spent on the internet every day is positively related to IA, internet experience in terms of years is positively related to IA, income and gender moderates the relationship between time spent every day on the internet and internet experience and IA and IA is positively related to time spent on networking, video streaming, short video apps, educational apps, chat apps, online shopping apps, money-involved apps, etc. The outcomes of this study are essential for the school and college students and their parents. As IA has become chronic in the present-day digital world, it is necessary to take rectification measures to avoid facing the perils of IA. The conceptual model provides a simple framework of explaining how young students spend their time on the internet to become addicted gradually. Furthermore, this study highlights the importance of controlling the younger generation's behavior, particularly regarding internet use. This study is unique and innovative to the extent that it explores the antecedents of IA and the moderating role of gender and income in the relationship between the time spent on the internet and the IA. To the best of the authors’ knowledge, developing a conceptual model is the first of its kind to study school and college students in India.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-03-31
      DOI: 10.1108/GKMC-12-2021-0211
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • A bibliometric study of collaborative research productivity among library
           and information science academicians in Pakistan 1975–2021

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      Authors: Amjid Khan, Abid Hussain
      Abstract: This study aims to explore the status of collaborative research productivity, major library and information sciences (LIS) research trends and the level of research among the LIS academicians as principal authors in Pakistan during 1975–2021 (47 years). A quantitative research method was adopted to collect the required data using bibliometric patterns. The data of all faculty members working in LIS schools of Pakistan was collected from the official website of their employers/institutions. Different strategies were used to acquire respondents’ bibliographic/publication records such as faculty members’/employers’ official websites and faculty members’ Google Scholar profiles; advanced searching techniques were also used to retrieve their bibliographic records. The results revealed that a total of 74 regular faculty members comprising 78.38% males and 21.62% females are working in 12 LIS Pakistani schools. A total of 1,787 papers were produced by LIS faculty, among which 702 were written by Pakistani LIS faculty as principal authors during the selected period. The results revealed that 60.72% of the principal authors’ work was produced in collaboration. The collaboration between faculty members and other faculty was 81%, while two authors' work productivity was on the top. No attention has been given to produce research in collaboration with international/foreign LIS experts, especially from developed countries. The findings of this study are useful for faculties to have a richer understanding of the various elements of collaboration at national as well as international levels, and then discover the ways to begin and maintain effective partnerships to research emerging trends in LIS. This study is a unique bibliometric study that systematically and quantitatively combined the research productivity of LIS academicians in Pakistan and provided a holistic sketch of the literature produced on various themes of LIS during 1975–2021.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-03-29
      DOI: 10.1108/GKMC-10-2021-0166
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Predictors of the dependence on smartphones: the neglect of studies among
           Muslim students

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      Authors: Christine Nya-Ling Tan, Muhammad Ashraf Fauzi, Adedapo Oluwaseyi Ojo
      Abstract: This study aims to posit the extended version of the technology acceptance model to explain the psychological factors of Muslim university students’ smartphone addictive behaviour and neglect of studies. In particular, this research conceptualised addictive behaviour as smartphone dependency and proposed process usage, flow, habitual smartphone behaviour and preference for online social interaction (POSI) as the associated factors. Besides, this study investigated the effect of smartphone dependency on the neglect of studies. Following the quantitative research design, this research tested the proposed model using data collected from Muslim students’ smartphone users in Malaysia. The analyses were based on the partial least squares–structural equation modelling technique. The results revealed that flow has the most significant influence on smartphone dependency. Habitual behaviour and process usage were also significant predictors, but POSI was not significantly associated with smartphone dependency. Also, smartphone dependency was significantly related to the neglect of studies. This study provides empirical support to guide university management in preventing Muslim students’ over-dependence on smartphones. The Muslim community is synonymous with time management, where overdependence would diminish students’ religious and academic responsibilities. Such overdependence can cause neglect of studies; thus, the research findings can assist the university in introducing policies and campaigns that can educate students on the negative consequences of this pervasive digital addiction and ways to overcome them. This study contributes to the body of knowledge in understanding Muslim students coping mechanisms through smartphone usage. This study contributes to the literature by demonstrating the psychological factors of smartphone addiction and the resultant effect on the neglect of studies among Muslim university students.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-03-16
      DOI: 10.1108/GKMC-12-2021-0194
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Do government activities increase public compliance in the Covid-19
           pandemic' Evidence from Vietnam

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      Authors: Pham Tien Thanh, Le Thanh Tung
      Abstract: During the COVID-19 pandemic, it has raised an important question of whether government efforts (GEFs), especially communication work, could prevent the outbreak of this pandemic by enhancing public trust and public compliance with the government. This research answers this question by focusing on the case of Vietnam, a low-resource country that gained some achievements during the first pandemic year 2020. In particular, this study aims to investigate the relationship between GEF, public trust and public compliance during the country’s first nationwide social distancing. The structural equation modelling is used to analyse data collected from 467 respondents in Vietnam during the nationwide social distancing in 2020. Perceived GEF is positively associated with public compliance with the government directly and indirectly through the mediating role of public trust in government (PTG). The empirical results also reveal the effectiveness of government communication work, one among the government’s great efforts, during the COVID-19 pandemic, in terms of intensity and diversity in communication and information channels. During a pandemic, the governments must enhance public compliance with public health measures to implement the anti-epidemic missions effectively. Therefore, it is important to raise public perception of GEF and PTG. The study’s findings highlight that governments in developing countries should implement relevant responses and policies for the ongoing COVID-19 pandemic and future public health crises, especially in the context that effective vaccines are unavailable or insufficient. To the best of the authors’ knowledge, this research is among the first attempts that examine the role of GEF, especially public health communication work, in raising public compliance directly and indirectly through the mediating role of public trust. The study carries some important messages for containing a public health crisis like the COVID-19 pandemic.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-03-15
      DOI: 10.1108/GKMC-08-2021-0137
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Sustenance of the digital transformations induced by the COVID-19 pandemic
           response: lessons from Tanzanian public sector

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      Authors: Deo Shao, Hilda Mwangakala, Fredrick Ishengoma, Hector Mongi, Cesilia Mambile, Frederick Chali
      Abstract: The emergency of the COVID-19 pandemic has affected organizations differently, leading to adopting alternative business operation models, including digital technologies. The rapid adoption of digital technologies during the COVID-19 pandemic demonstrates how adaptive technologies intersect with human and social institutions in potentially risky or inequitable ways. However, the sustenance of the digital transformations (DTs) induced by the COVID-19 crisis is still unclear. Thus, this study aims to evaluate the sustenance of DTs accelerated by the emergence of the COVID-19 pandemic response in the Tanzanian context amid the crisis. The study used a qualitative approach that included a literature review and semi-structured interviews with Information and Communication Technology (ICT) personnel from selected public institutions in Tanzania. The interviews elicited interviewees’ perspectives on the following: the digital revolution that occurred during the COVID-19 outbreak; how it affects their work; and the country’s future digital landscape. Additionally, a literature analysis established and generalized the practices used by the governments during the COVID-19 crisis. The results show that there is enormous, colossal press toward adopting digital solutions. The use of digital technologies, such as digital payments, e-commerce, telemedicine and online education, has attracted the attention of businesses and individuals in Tanzania. Consequently, the move has enabled the country to cope with the cascading impacts of the COVID-19 pandemic and progressive economic recovery to achieve its development goals. Furthermore, the findings offer policy strategies for taking the induced DTs to the next level and sustaining it. This study reports the lessons from the DTs induced by COVID-19 and their sustenance. It also contributes toward forward-thinking reforms and policy measures that could help Tanzania and the likes harness the DTs'’ potential in the wake of the pandemic.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-03-15
      DOI: 10.1108/GKMC-11-2021-0186
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Bibliometric analysis of fake news indexed in Web of Science and Scopus
           (2001-2020)

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      Authors: Raj Kishore Patra, Neha Pandey, Desul Sudarsan
      Abstract: The purpose of this paper is to investigate the scholarly contribution of literature published on the much-hyped term fake news and associated terms such as misinformation, disinformation and post-truth in various disciplines, which contributes heavily to information disorder. The study conducted a bibliometric inquiry of literature published in Scopus and Web of Science (WoS) databases (2001-2020) and steered in-depth quantitative content analysis of top-cited publications. The data mining covers 1,776 and 1,056 publications from WoS and Scopus databases, respectively. Bibliometrix R-package, VOSviewer Software tool and Microsoft Excel were used for analysis. The study concluded that the past seven years (2014–2020) are the most productive period in studying fake news and its associated terms due to the unprecedented rise of social media and digital media. The prominent themes of the study were conducted in political, health, technology, media and social media space, whereas the output is minor in the pure science field. It is also inferred that both databases are contributing consistently in the domain of fake news literature. The study helps in expansion of knowledge based on the research topic as well as in understanding the evolution of fake news in support of further research in this area. Mapping scholarly contributions of scientific research provides a guiding approach and helps counter the information chaos stimulated by fake news phenomena in the digital era.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-03-14
      DOI: 10.1108/GKMC-11-2021-0177
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • The best is the earliest: a reflection of vaccination uptake amidst the
           pandemic in Vietnam

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      Authors: Xuan Cu Le, Thi Thuy Linh Vu
      Abstract: Vaccination is widely conceded as a pivotal measure to achieve community immunization and eradicate COVID-19. The purpose of this paper is to understand vaccination behavior based on the association between the theory of planned behavior (TPB) and health belief model (HBM). A self-administered questionnaire was designed to collect data from 438 participants through social media in Vietnam and later analyzed using SPSS and AMOS to examine the research model. The results indicated that attitude toward vaccination is positively influenced by perceived risk and perceived benefits. Additionally, background constructs of TPB (i.e. social norms, attitude and perceived behavioral control) and HBM (i.e. perceived risk, response efficacy, perceived benefits and knowledge about COVID-19) are underlying motivations for individual intention to receive vaccine. Moreover, age is a demographic predictor of vaccination intention. Finally, vaccination intention facilitates COVID-19 vaccination. The findings will assist health-care bodies and authorities to understand public perceptions, attitude and behaviors and encourage their participation in vaccination campaigns. To date, this is the first investigation of how disease knowledge and perceived benefits drive vaccination intention in Vietnam. Moreover, this study may be initially successful in adding current health-care behavior literature by combining TPB with HBM. With most studies on vaccination intention at the early stage of COVID-19 outbreak in developed nations, this work provides new insights by testing vaccination behavior in the fourth wave of COVID-19 outbreak and in a developing nation.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-03-14
      DOI: 10.1108/GKMC-12-2021-0191
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • An online marketplace for archival services

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      Authors: Jinfang Niu
      Abstract: Online marketplaces, which provide on-demand goods or services through matching providers and consumers, have emerged in many sectors of the society. This paper aims to assess the need and speculate the design features of a specialized, online marketplace for archival services. Interview data collected for a previous project were reanalyzed, and the websites of some online marketplaces were explored. Existing general-purpose online marketplaces are useful but limited. Archivists and closely related professionals, including conservators, genealogists and public historians, need a specialized online marketplace to connect with their clients. This specialized online marketplace for archival services could adopt some useful features of existing online marketplaces. To the best of the author’s knowledge, this is the first attempt to assess the need for an online marketplace for archival services.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-03-10
      DOI: 10.1108/GKMC-09-2021-0162
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Gender differences in leisure reading habits: a systematic review of
           literature

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      Authors: Abdul Jabbar, Nosheen Fatima Warraich
      Abstract: Providing equal opportunities in class as well as at home does not ensure equal promotion of leisure reading among girls and boys. Gender differences have wider impacts on their reading development. The purpose of this paper is to find out gender differences in leisure reading habits among children. The search process was conducted during Aug.–Sept. 2019 using Scopus database. A total of 41 studies were selected for the review. The systematic review used Cochrane Methodologies reported as per preferred reporting items for systematic reviews and meta-analysis (PRISMA) guidelines for identification, evaluation and selection of studies. The studies that dealt with leisure reading, reported gender difference of reading, had age group of 4–18-year children, were in English language and were accessible to the researchers were selected for review. The results were presented in terms of identified reading factors including reading frequency, reading choice, reading time, reading media, reading influence, reading value and library use. The girls were more frequent readers than boys. The girls were in favor of fiction, while boys were interested in reading nonfiction. Girls preferred online materials but boys were in favor of printed materials. The boys were influenced by their fathers and peer groups’ reading, while girls were influenced by their mothers’ reading habits. The study provided better understanding of boys’ and girls’ reading differences and required the librarians, teachers and academic policymakers to deal with them accordingly. To the best of the authors’ knowledge, this is the first kind of systematic review reporting difference of reading on the basis of gender and inferred reading factors. It will be helpful for librarians, teachers and academic policymakers to consider these differences while dealing with boys’ and girls’ reading choices and interests.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-03-07
      DOI: 10.1108/GKMC-12-2020-0200
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Determining the impact of technological modernization and management
           capabilities on user satisfaction and trust in library services

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      Authors: Asad Ullah Khan, Muhammad Rafi, Zhiqiang Zhang, Asad Khan
      Abstract: Dynamic technologies have revolutionized human socio-economic activities, including health care, higher education, business and improved customer service in academic sectors. Leveraging the latest technology leads to high productivity, confidence, improved management skills, satisfactory performance and innovative academic services. In the era of technocentrism, the purpose of this paper is to find out whether useful technologies and competent user managers support users in the use of resources, increasing research productivity and improving academic library services. This study is based on primary data collected from students at universities in the provincial capital using a printed research questionnaire. The authors followed the Likert scale for instrument development and contacted service professionals prior to distribution to test the applicability. Based on the technology acceptance model, this study established a conceptual model with multiple associated hypotheses to test the suitability of the research model. The data were analyzed using structural equation modeling software for path analysis and model development. The results of this study show that technological advances greatly accelerate the use of library resources, strengthen management skills, improve user performance and ultimately enhance academic performance and services. In addition to deploying and leveraging technology, expert leadership has also had a positive impact on improving user productivity and maintaining proactive academic library services. The TAM-based theoretical model will prove to be a useful tool in the future for delivering technology, improving management skills, promoting the use of library resources, increasing user productivity and providing advanced library services. Based on primary data collected from Khyber Pakhtunkhwa degree students, this study provides an insight into the actual state of technology used to improve academic performance for the first time. In addition, the study also explores executive collaboration to improve employee and user efficiency and service reform in academic libraries.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-02-25
      DOI: 10.1108/GKMC-06-2021-0095
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • University lecturers acceptance of moodle platform in the context of the
           COVID-19 pandemic

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      Authors: Abdallah Taamneh, Abdallah Alsaad, Hamzah Elrehail, Manaf Al-Okaily, Abdalwali Lutfi, Rommel Pilapil Sergio
      Abstract: This study aimed at determining factors which affect university lecturers’ adoption of the Moodle platform under the conditions of COVID-19. In considering the condition of the COVID-19 pandemic, the unified theory of acceptance and use of technology (UTAUT) model was applied and extended by adding two additional variables of learning demand and time pressure to assess their influence on Moodle platform adoption. Data were obtained from the 226 participants through an online structured questionnaire. The covariance-based approach of structural equation modeling was used to examine the proposed model. The structural model was tested using the maximum likelihood method of analysis of a moment structures to analyze the study’s hypotheses. Results suggest that performance expectations have a substantial influence on behavioral intent. The effort expectancy, social effect and facilitative factors have no effects on behavioral intentions. Facilitating conditions directly and significantly affect the actual use of Moodle. The results also reveal that learning demands, which is a salient predictor of perceived time pressure, in turn directly and significantly affects the actual use of Moodle. Finally, the behavioral intention has a strong influence on Moodle’s actual usage. Although the UTAUT 2 model is considered to be a new and updated version of UTAUT, it has not been used since newly added variables, namely, price, habit and hedonic motivations, are less related to the context and to avoid respondents’ paradox. Moreover, using the Moodle platform in the researched context is compulsory for both students and instructors. Discussion, insights, limitations and recommendations for future studies are suggested.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-02-21
      DOI: 10.1108/GKMC-05-2021-0087
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Acceptance of product placement in social networking sites: the mediating
           role of materialism

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      Authors: Tharaka Wijesundara, Samantha Kumara
      Abstract: The purpose of this study is to examine the predictors of product placement acceptance in social networking sites (SNSs) and the mediating role of consumer materialism in the relationship between SNSs usage frequency and product placement acceptance. A survey was conducted with a structured questionnaire for a sample of 327 SNSs users in Sri Lanka. The collected data were analyzed using partial least squares–structural equation modeling with Smart PLS to test the hypotheses derived. The results of this study revealed that SNSs usage frequency and consumer materialism positively predict the acceptance of product placement in SNSs and materialism partially mediates the relationship between SNSs usage frequency and product placement acceptance in SNSs. This study fills the gap in the existing literature by finding the factors that predict the acceptance of product placement in SNSs and the mediation effect of consumer materialism in the relationship between SNSs usage frequency and acceptance of product placement in SNSs.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-02-16
      DOI: 10.1108/GKMC-04-2021-0073
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Research that sparked attention on the social Web in 2020: an Altmetric
           analysis of “top 100” articles

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      Authors: Ikhlaq ur Rehman, Shabir Ahmad Ganaie, Javaid Ahmad Wani
      Abstract: The study aims to analyse the “Top 100” articles that were most discussed on social media in 2020. This study is based on the data retrieved from the Altmetric database. The data were tabulated in Microsoft Excel for further analysis. Moreover, articles were examined at an individual level to retrieve author affiliations for research collaboration analysis. The most discussed article on social media for the year 2020 has an Article Attention Score (AAS) of 34775. COVID-19 related studies have dominated the list and it comes as no surprise since COVID-19 became the focal point of many researchers and publishers ever since the pandemic started. These articles have been published across 63 journals with the highest contributions from reputed journals such as Nature, PLoS ONE and Science. The majority (46%) of articles has been published in open access. Finally, the majority of publications are a result of research collaboration. This study reflects the societal impact of research that could be used as an indicator of research performance.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-02-15
      DOI: 10.1108/GKMC-08-2021-0136
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • From Gilgamesh’s quest for immortality to everlasting cloud
           hyper-collective mind: ethical implications for artificial intelligence

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      Authors: Deanna Anderlini*, Luigi Agnati*, Diego Guidolin, Manuela Marcoli, Amina S. Woods, Guido Maura
      Abstract: This conceptual paper aims to explore the possibility of human beings reaching a virtual form of immortality. The paper is an investigation of the path from an early example of human knowledge to the birth of artificial intelligence (AI) and robots. A critical analysis of different point of views, from philosophers to scientists, is presented. From ancient rock art paintings to the moon landing, human knowledge has made a huge progress to the point of creating robots resembling human features. While these humanoid robots can successfully undertake risky tasks, they also generate ethical issues for the society they interact with. The paper is conceptual, and it does attempt to provide one theory by which human beings can achieve the dream of immortality. It is part of a work in progress on the use of AI and the issues related to the creation/use of humanoid robots in society. This paper provides an overview of some of the key issues and themes impacting our modern society. Its originality resides in the linking of human knowledge to collective knowledge and then of collective mind to the hyper-collective mind. The idea of humans reaching immortality is burdened by the imperative need to define ethical guidelines for the field of AI and its uses.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-02-14
      DOI: 10.1108/GKMC-08-2021-0130
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Coronavirus research performance across journal quartiles. Advantages of
           Q1 publications

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      Authors: Ibrahim Shehatta, Abdullah M_ Al-Rubaish, Inaam Ullah Qureshi
      Abstract: The purpose of this study is to analyze the share of coronavirus publications and its citation-based indicators in various journal impact factor quartiles to discover their relationship and analyze the advantages of Q1 publications. Bibliometric analyses of world coronavirus research publications (articles and reviews) indexed in Web of Science database over 20 years among four journal quartiles were performed. The publication and citation shares in various journal quartiles were decreased in the following order: Q1 > Q2 > Q3 > Q4. World coronavirus publications/citations share in Q1 journals were on average 1.78/4.18, 2.75/7.90 and 5.07/27.79 times greater than Q2, Q3 and Q4 publications, respectively. Moreover, similar patterns were obtained for various research performance dimensions: impact, excellence, corporate interest and funding indicators. These indicators of Q1 publications were much better than the corresponding values for world overall and infectious disease literature. Thus, there was a clear research performance advantage of Q1 coronavirus publications. To the best of the authors’ knowledge, this is the first study analyzing the journal impact factor quartiles and its impact on coronavirus research performance. The results/findings of this study are useful for many stakeholders to enhance the research influence by considering journal impact factor quartiles especially Q1 journals.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-02-04
      DOI: 10.1108/GKMC-04-2021-0058
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Open access publishing in India: trends and policy perspectives

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      Authors: Mohammad Nazim, Raj Kumar Bhardwaj, Anil Agrawal, Afroz Bano
      Abstract: This study aims to analyze Open Access (OA) publishing trends and policy perspectives in India. Different aspects, such as the growth of OA journals, digital repositories, the proportion of OA availability to research literature and the status of OA mandates and policies are studied. Data for analyzing OA trends were gathered from multiple data sources, including Directory of Open Access Journals (DOAJ), OpenDOAR, SCImago and Web of Science (WoS) databases. DOAJ and OpenDOAR were used for extracting OA journals and digital repository data. SCImago Journal and Country ranking portal and WoS database were used to obtain Indian publication data for assessing the proportion of OA to research literature. ROARMAP was used to study OA mandates and policies adopted by universities, research institutions and research funders in India. OA mandates and policies of major regulatory bodies and funding agencies were also reviewed using secondary sources of information and related websites. India ranks number 15 and 17 globally for OA journals and OA repositories, with 317 journals and 98 repositories. Although India’s proportion to OA publications is 23% (7% below the world average of 30%), the annual growth rate of OA publications is around 18%. Although the governing bodies and institutions have made efforts to mandate researchers to adopt OA publishing and self-archiving, its implementation is quite low among Indian researchers, as only three institutions (out of 18 listed in the ROARMAP) are defined the embargo period. Funding agencies in India do not provide financial assistance to authors for the payment of Article Processing Charges despite mandates that research is deposited in OA repositories. India lacks a national OA policy but plans to implement a “one nation one subscription” formula to provide OA to scientific literature to all its citizens. The study has certain limitations. Because much of India’s research output is published in local journals that are not indexed in WoS, the study recommends conducting further analyses of publications using Scopus and other databases to understand the country’s OA publishing proportion better. A further study based on feedback from different stakeholders through a survey may be conducted for formulating a national OA policy. The study is the first that used multiple data sources for investigating different facets of OA publishing in India, including OA journals, digital repositories, OA research output and OA mandates and policies for publicly funded research. The findings will be helpful for researchers and policymakers interested in promoting OA adoption among researchers worldwide.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-02-04
      DOI: 10.1108/GKMC-09-2021-0158
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Library anxiety among undergraduates in Nigeria

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      Authors: Christy Olabisi Adeeko, Airen Adetimirin
      Abstract: Library anxiety is a phenomenon that is different from other academic anxiety, which has implication on physical use of libraries. This study aims to investigate the phenomenon of library anxiety among undergraduates in federal universities in North-central, Nigeria. Descriptive survey of the correlational type was adopted for the study. Purposive sampling technique was used in selecting five conventional federal universities, three homogenous faculties and six departments through multistage sampling technique. Five percent of the undergraduates (797) were selected from a total sample of 15,933. The instrument used was measuring scale on library anxiety (MSLA) developed by Bostick (1992). Descriptive statistics such as percentage mean and standard deviation were used to analyse the research questions. The findings revealed that majority of the undergraduates (85.0%) experienced moderate level of library anxiety across the universities at varying degree. The most prevalent aspect of the library anxiety experienced by the undergraduates was inadequate knowledge of the library (x. = 2.14). The study selected five conventional universities out of the seven federal universities in North-central, Nigeria. Based on the findings, the study recommends library orientation programme for the undergraduates to increase their knowledge of the library. Likewise, the library staff should be more approachable and friendly so as to alleviate the library anxiety experienced by the undergraduates.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-02-01
      DOI: 10.1108/GKMC-03-2021-0048
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Analysis of Bitcoin’s price spike in context of Elon Musk’s
           Twitter activity

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      Authors: Salma Zaman, Ussama Yaqub, Tauqeer Saleem
      Abstract: The purpose of this paper is to explore the effect of Elon Musk’s Twitter bio change on January 29, 2021 on the discourse around Bitcoin (BTC) on Twitter and to understand how these changes relate to the changes in Bitcoin price around that time. This study implements sentiment analysis and text mining on Twitter data to explore changes in public sentiments toward Bitcoin after Elon Musk’s Twitter bio change. Furthermore, it uses Bitcoin price data obtained from the Binance exchange to understand its relation with Twitter discussion. Elon Musk’s bio change on Twitter on January 29 increased the tweet volume mentioning Bitcoin. This increase in tweets had a strong positive correlation with Bitcoin price and preceded the rise in Bitcoin price. Although the bio change had an apparent effect on the tweet volume, there was no considerable effect on the tweet sentiments, indicating that tweet sentiment is a poor predictor of Bitcoin price. This paper proposes an understanding of how social media influencers, like Elon Musk, affect the discourse around Bitcoin and can, in turn, have an impact on Bitcoin price.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-02-01
      DOI: 10.1108/GKMC-09-2021-0154
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Altmetrics analysis of selected articles in the field of social sciences

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      Authors: Mehri Sedighi
      Abstract: This study aims to measure the impact of the selected papers in the field of social sciences indexed in Scopus using altmetrics tools. The research community consists of the articles of the Iranian researchers in the field of social sciences indexed in the Scopus database in 2014–2018. Some of the most important altmetric service providers have been used to assess the presence of the research outputs in the social media and their impact assessment. Also, the relationship between variables such as scientific collaboration of researchers, open access journals and the quality of research journals with altmetric activity have been investigated through appropriate correlation tests. The findings indicated that the most important social media publishing Iranian articles are Mendeley, Twitter and Facebook. The results of the correlation test showed a statistically significant positive and weak relationship between the scientific collaboration of researchers and their altmetric activity. Also, there is a significant and weak statistical relation between journal openness and the altmetric scores. In this study, the findings suggest that the published articles in the journals with higher quality indicators have higher altmetric scores and are more likely to be present in social media. In this study, the social network indicators have been introduced as a solution to examine the effectiveness of research activities on social media. These indicators can be used to evaluate the impact and usefulness of the articles and other scientific outputs with the aim of completing and eliminating the shortcomings of traditional scientometrics indicators. What distinguishes altmetric criteria from other criteria related to the scientometric studies is the speed, ease and transparency of these scales. This allows the publications to be evaluated regardless of their formal form and in the shortest possible time, and in addition to the scientific impact, the social impact of the works is also measured. The results of these studies show that using altmetric service providers not only reflects the social impact of publications on authors in different subject areas but also helps libraries, universities, research organizations and politicians in planning, budgeting and allocating resources.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-01-26
      DOI: 10.1108/GKMC-07-2021-0124
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Information-seeking behaviour of Tanzanians in the time of COVID-19

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      Authors: Emmanuel Frank Elia
      Abstract: This study aims to investigate on access and communication of COVID-19 information among Tanzanians. Quantitative methods were applied to identify a total of 636 respondents. Results show that the majority (86.9%) of respondents seek information on COVID-19. Gender, age, education and marital status did not influence individual’s information-seeking behaviour. Respondents largely used social media, particularly WhatsApp, to communicate. Respondents prefer blending professional and traditional information to combat COVID-19. The majority (51%) of respondents indicated that COVID-19 information was not communicated ethically. Employed people are more likely to ethically communicate information on the pandemic in social media. Findings imply that novelty of the pandemic has enhanced active information-seeking behaviour. Respondents rely on multiple information sources to seek and collaboratively communicate COVID information. Employment status is associated with respondents’ information-seeking behaviour. Audio-visual sources are mostly preferred and relied in communicating information on the pandemic. Social media usage has enhanced timely and appropriate decision-making measures to tackle the COVID menace. Level of education has an influence on the use of credible sources and ethical communication of information on the pandemic. Utilization of COVID-19 preventive information was not statistically associated with socio-demographic variables. Availability of information infrastructures, particularly the internet, influences access, use and clear informed decision on prevention and treatment of COVID-19 disease. The study contributes to knowledge and literature on response and preventive measures on COVID-19 pandemic in developing countries.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-01-20
      DOI: 10.1108/GKMC-04-2021-0060
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Four typologies for understanding local information
         This is an Open Access Article Open Access Article

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      Authors: Pussadee Nonthacumjane, Jan Michael Nolin
      Abstract: This study aims to propose the four different typologies for understanding local information. This study applied a conceptual approach to analyze and clarify how the concept local information can be understood in wildly different ways. Furthermore, this study employed conceptual analysis of 36 studies. For the conceptual analysis, coding was applied to formulate and abstract four typologies for understanding local information with specific focus on the Thai cultural heritage setting. The four different typologies include local information as an array of different interpretations as diverse meanings of local, local information as cultural heritage, local information as subject of information management and situated local information. This study mainly focuses relevant typologies for understanding local information in the Thai context. This study contributes and extends the literature in the local information field and the cultural heritage context. In addition, an eclectic strategy of using several alternative typologies for dealing with essentially contested concepts is suggested. This can be useful not only for supporting librarians working with local information but also in other practices dealing with broadly defined concepts.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-01-20
      DOI: 10.1108/GKMC-05-2021-0083
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • “I need some space!” deciphering space tourism discussions on
           social media

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      Authors: Shruti Gulati
      Abstract: Space tourism is fairly neglected in academic research and requires further exploration. Public reaction on social media offers great insights to understand the patterns of behaviour but is often ignored as a potential data source. Thus, this study aims to fill the gap by add to the literature on space tourism, social media analytics and behaviour. The study adopts a qualitative approach and uses Twitter data for drawing conclusions. An exploratory design is used by analysing 10,000 tweets through unsupervised machine learning and two sets of analysis were conducted. First, sentiment analysis is performed using NRC Emotion Lexicon, which classifies the data as per eight basic emotions and polarity as positive and negative. The findings are complemented with a comparison cloud. Second, LDA Topic modelling using Gibbs Method is used to find ten broad topics that are used for discussions in space tourism tweets. Data visualisation technique is used to depict results using R language on RStudio. A total of 21,784 emotions have tapped using the NRC Emotion Lexicon. Results indicate the dominance of positive sentiments (25%) with it surpassing the negative sentiments by many folds. The top emotions include trust and anticipation. The LDA-based Topic modelling identified seven correlated topic models that have been grouped by the author as space tourism in media, aspirations, ethical issues, criticism, descriptive, symbolism and miscellaneous. To the best of the author’s knowledge, no study has attempted to study the response of space tourism on social media by tapping discussions in the form of Tweets. Thus, this study adds extensively and acts as a preliminary investigation on the public sentiments of space tourism on social media.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-01-20
      DOI: 10.1108/GKMC-09-2021-0148
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Comparing health consumer search behavior and scientific research
           productivity related to COVID-19 vaccines in the USA: an infodemiology
           study

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      Authors: Shohreh SeyyedHosseini, Brady D. Lund, Reza BasirianJahromi
      Abstract: While vaccines are an effective preventative measure to defend against the spread and harmful symptoms of COVID-19, information about COVID vaccines can be difficult to find and conflicting in its coverage of vaccines’ benefits and risks. This study aims to examine the extent to which Americans are searching for information about the three major vaccine producers (Pfizer-BioNTech, Moderna and Johnson & Johnson’s Janssen) in relation to the amount of reliable scholarly information that has been produced about each one. Data were retrieved from Google Trends for the US Web users alongside scientific research output of the US scientists toward three Centers for Disease Control and Prevention (CDC)-authorized COVID-19 vaccines in Web of Science, Scopus and PubMed. The authors searched for descriptive statistical analyses to detect coronavirus-seeking behavior versus coronavirus releases in the USA from May 1, 2020, to April 30, 2021. Of the three COVID-19 vaccines, Pfizer has attracted more attention from the US population. However, the greatest number of articles about COVID-19 vaccines published by the US scholars belonged to Moderna (M = 8.17), with Pfizer (M = 7.75) having slightly less, and Janssen (M = 0.83) well behind. A positive association was found between COVID-19 vaccine information-seeking behavior (ISB) on Google and the amount of research produced about that vaccine (P
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-01-20
      DOI: 10.1108/GKMC-09-2021-0155
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Altmetrics and their relationship with citation counts: a case of journal
           articles in physics

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      Authors: Rishabh Shrivastava, Preeti Mahajan
      Abstract: The first purpose of the present study is to investigate the coverage of journal articles in Physics in various sources of altmetrics. Secondly, the study investigates the relationship between altmetrics and citations. Finally, the study also investigates whether the relationship between citations and altmetrics was stronger or weaker for those articles that had been mentioned at least once in the sources of altmetrics. The journal articles in Physics having at least one author from an Indian Institution and published during 2014–2018 in sources of altmetrics have been investigated. Altmetric.com was used for collecting altmetrics data. Spearman’s rank correlation coefficient (ρ) has been used as the data found to be skewed. The highest coverage was found on Twitter (22.68%), followed by Facebook (3.62%) and blogs (2.18%). The coverage in the rest of the sources was less than 1%. The average Twitter mentions for journal articles tweeted at least once was found to be 4 (3.99) and for Facebook mentions, it was found to be 1.48. Correlations between Twitter mentions–citations and Facebook mentions–citation were found to be statistically significant but low to weak positive. The study concludes that due to the low coverage of journal articles, altmetrics should be used cautiously for research evaluation keeping in mind the disciplinary differences. The study also suggests that altmetrics can function as complementary to citation-based metrics. The study is one of the first large scale altmetrics studies dealing with research in Physics. Also, Indian research has not been attended to in the altmetrics literature and the present study shall fill that void.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-01-17
      DOI: 10.1108/GKMC-07-2021-0122
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • Influence of aesthetics attributes of brand Web pages on customer brand
           engagement

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      Authors: Geeta Marmat
      Abstract: This paper aims to empirically explore the influence of website aesthetic attributes (classical and expressive) on customer brand engagement (CBE) intention. This research develops a framework and a few research hypothesis based on available literature on the concept of aesthetics, aesthetic attribute of websites and CBE, as well as other reliable resources, relevant theories, wherever required and tested it on the data collected from 400 respondents of the Y generation (Gen Y) of India by means of structural equations modelling using SPSS AMOS 21. The findings indicate that expressive aesthetics of the brand Web pages of the beauty products is positively associated with drawing attention. Expressive aesthetics and classical aesthetics together explained 16% of the variance in attention. This indicates that aesthetic attributes indeed play a role in drawing the attention of the customer. However, mere attention is not sufficient to form the behavioural intention in the customer to engage with that particular brand unless the customer does get fully absorbed with aesthetic attributes of the brand Web pages. The outcome of this research is based on the view of only 400 Gen Y individuals from the city of Indore in India. This limits its generalizability across India and other country context. This study makes important contribution to brand website aesthetic and CBE literature by empirically investigating the concept of brand website aesthetics as important in interactive marketing approach to initiate CBE intention formation. It further argues that cognitive engagement is the first and foremost engagement dimension and underscores aesthetic attributes as important in forming the customer first perception based on which subsequent CBE behavioural intention develops. This research adds novel insight in the relationship of the brand website aesthetic attributes and CBE by studying the impact of the aesthetic attribute of brand Web pages on the two cognitive elements, namely, attention and absorption and further its effect on brand behavioural intention taking as sample of Gen Y of India.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-01-11
      DOI: 10.1108/GKMC-07-2021-0126
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
  • The extent of building and managing local contents in institutional
           repositories: a survey of tertiary institution libraries in Nigeria

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      Authors: Godwin Oberhiri-Orumah, Ebikabowei Emmanuel Baro
      Abstract: The purpose of this study is to investigate the development of institutional repositories (IR) in tertiary institution libraries in Nigeria. The study adopted a survey research method. Online questionnaire and IR site investigation methods were used to collect data from 25 university libraries in Nigeria. The study revealed that only 25 (14.7%) universities out of the 170 universities in Nigeria have successfully developed IRs and registered their presence in OpenDOAR. Other tertiary institutions such as Polytechnics and Colleges of Education investigated in Nigeria are yet to develop IRs. Contents such as theses and dissertations, conference proceedings and journal articles ranked highest being the most popular contents in the various IRs. The results showed that the development of IR saves space in the library, increases readership, increases access to local contents, minimizes damage to the original material, facilitates the dissemination of scholarly research and assists in globalization of Nigerian research findings. The IRs site investigation revealed that only few IRs have clearly defined access policy, content policy, submission policy and digital preservation policy. The study identified challenges such as inadequate facilities, unstable internet connectivity, lack of fund, irregular power supply, challenge of collecting materials for the IR, lack of skilled ICT personnel, copyright issues and absence of IR policies. The results from the study will provide important data and insight into the development of institutional repositories in tertiary institution libraries in Nigeria, and generate suggestions for University Librarians, College Librarians, Polytechnic Librarians, tertiary institutions management and policy makers for developing institutional repositories in Nigeria and other developing countries. The study investigated IR development in tertiary institutions in Nigeria. The findings will inform other tertiary institutions in developing countries that the development of IR provides an opportunity for the visibility of local contents emanating from institutions and make them see the reason to embrace this laudable development.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2022-01-11
      DOI: 10.1108/GKMC-08-2021-0139
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
       
 
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