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Global Knowledge, Memory and Communication
Number of Followers: 1181  
  Hybrid Journal Hybrid journal (It can contain Open Access articles)
ISSN (Print) 2514-9342 - ISSN (Online) 2514-9342
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  • Online and offline information seeking behaviours of people living with
           HIV in a clinic-based setting
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this study sought to determine the characteristics that distinguish online from offline information seekers among people living with human immunodeficiency virus (PLHIV) in selected regional hospitals of Tanzania. Design/methodology/approach Questionnaire-based survey was conducted among 341 adults with human immunodeficiency virus (HIV) infection attending the HIV clinics in the regional referral hospitals in Mwanza, Mbeya and Dar es Salaam, Tanzania. The study used multivariate logistic regressions to determine factors that distinguish online HIV information seekers from offline HIV information seekers. Findings One in every five survey participants sought online HIV information (19.6 per cent, n = 67). Both higher level of education (odds ratio (OR) = 1.765, 95 per cent confidence interval (CI) = 1.208-2.58) and intention to use internet in future (OR = 1.566, 95 per cent CI 1.148-2.136) were predictors of online HIV information seeking behaviour at multivariate analysis. Respondents who sought online information reported to have gained knowledge such as; to understand their conditions better (77.4 per cent, n = 41) and understand information received from health care workers (66 per cent, n = 35), as well as acquisition of health promoting behaviour such as; asking questions during doctor’s visit (55 per cent, n = 35) and consulting a clinician when they have problems (64.3 per cent, n = 33). The offline HIV information seekers (n = 274) did not use internet due to lack of information seeking skills (44.3 per cent, n = 113) and lack of access to internet connectivity (30.2 per cent, n = 77). Originality/value This is a comprehensive study that differentiates online from offline HIV information seekers in the context of sub-Saharan Africa. The results suggest that interventions to improve online access information will empower patients and probably positively affect their health knowledge and health promoting behaviours.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-06-27T03:20:14Z
      DOI: 10.1108/GKMC-03-2019-0031
  • Contribution of mobile phones in expanding human capabilities in selected
           rural districts of Tanzania
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose This study aims to investigate the use of mobile phones in enhancing human capabilities and agricultural development among small-scale farmers in selected rural districts of Tanzania. The study assessed the potential capabilities acquired by farmers, factors that influence farmers in building their capabilities and achieving development outcomes. Design/methodology/approach The study used Sen’s capability approach as a guiding framework to investigate the link between mobile phones and agricultural development. A case study design was employed whereby focus group discussions were used to collect data. Findings The use of mobile phone services enabled rural farmers to build their financial, human and social capabilities. Rural farmers faced personal and non-personal conversion factors that influenced them in building capabilities and achieving development outcomes. The use of mobile phones led to various development outcomes. The typical development outcomes were related to access to information and communication services and reduction of transport costs. Rural farmers experienced family conflicts due to protectiveness exercised by couples through the use of mobile phones, criminal incidences such as theft and the fear of being recorded when making a phone call. Originality/value The study findings have the potential of influencing policy and practice. The findings are useful in promoting the value of mobile phones usage in empowering rural farmers and communities. The telecommunication sector and other key stakeholders can use the study findings in setting the basis for prioritising the improvement of telecommunication infrastructure in the rural areas.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-05-31T09:11:07Z
      DOI: 10.1108/GKMC-10-2018-0084
  • The use and continuance use of social media applications by small and
           medium enterprises in Kuwait
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this study is to explore the use and continued intention to use six social media applications (SMAs) (i.e., Facebook, Twitter, YouTube, LinkedIn, Skype and Instagram) by small- and medium-sized enterprises (SMEs) in Kuwait. Design/methodology/approach A survey of 357 SMEs in Kuwait was conducted to achieve the study objectives. Findings The study results showed that SMEs mostly used application was Facebook (by more than three quarters of the SMEs), and the least used one was LinkedIn (by around 6 per cent of the SMEs). Also, approximately third of the SMEs used YouTube, Instagram and Twitter. Of those, more than one third used these applications daily. The study also found that both gaining popularity and enjoyment were the main motivations for using all six applications by SMEs. Moreover, the study found that the applications were mostly used for information, communication and marketing. Research limitations/implications SMEs used and have continued intention to use SMAs for their enjoyment and usefulness, because other SMEs use them and because of their complementarity. In light of the results, several recommendations were suggested to increase the use and continued intention to use SMAs by SMEs in Kuwait. For academics, it may give them an idea of the extent to which SMEs use SMAs in doing work activities, which they can use as a starting point to investigate other factors that might influence the use SMAs by SMEs. Practical implications For practitioners especially SMEs owners and managers, it may help to encourage them to use the SMAs and to raise their awareness of the benefits of these applications to their work. Social implications =The findings generally suggest that SMEs need ongoing support from the government, industry or any bodies that are interested in the development of SMEs. This support includes providing a more comprehensive view about SMAs such as raising the awareness of SMEs about the potential benefits of some of these applications such as YouTube, Skype and LinkedIn and conducting training courses that help SMEs to set up rules, procedures and strategies on how to use these various applications. Originality/value SMAs have a number of characteristics that make it a suitable option for doing SMEs’ work activities. Therefore, SMAs could provide SMEs with opportunities for interaction and communication with customers and suppliers. Although the literature describes the different aspects of these applications and their potential benefits for people in general and industry in particular, little research has attempted to explore the actual use of these applications especially by SMEs in developing countries in general and in Kuwait in particular.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-05-31T09:05:06Z
      DOI: 10.1108/GKMC-11-2018-0094
  • Media coverage of climate change information in Tanzania
    • First page: 258
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this study is to investigate on themes covered by media and factors affecting coverage of climate change information in Tanzania. Design/methodology/approach In all, 85 journalists from five local media were identified using snowballing and purposive methods where quantitative methods were applied. Findings The results show nearly a half (49 per cent) of the journalists yet to receive training on climate change, with the majority (77 per cent) of organisations providing such training being non-local. The majority (79.8 per cent) of media houses lack editorial policies. Findings show journalists mostly cover information on climate impact and adaptation (49.3 per cent) followed by weather and climate trends (33.8 per cent), while the least covered topics are on renewable energy and climate and poverty (1.4 per cent). Practical implications The results imply journalists lack training on climate change. This may result into low and poor quality coverage of climate change information and inadequate public awareness and understanding. The study concludes that challenges in verifying information from a source, media lack of editorial policy and little exposure and access to specific internet climate change information sources may affect public agenda setting, coverage and adaptation to climate change. It is suggested that a policy be established to foster on access to climate information through frequent short training which expose journalists to new knowledge and networking. Originality/value This study contributes to literature and knowledge on climate themes reported in developing countries and factors influencing coverage of climate change.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-02-26T10:07:43Z
      DOI: 10.1108/GKMC-11-2018-0090
  • An assessment of the technology readiness of public librarians in Botswana
    • First page: 275
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The use of technology in today’s life has skyrocketed, leaving information providers with no option but to implement technological initiatives that will enable effective information access and dissemination. This paper aims to assess the readiness of Botswana public librarians to adopt the use of technology in the management of libraries and dissemination of information. Design/methodology/approach Convenience and purposive sampling were used to collect data from 21 participants via Survey Monkey software. The study questions were based on the Technology Readiness Index (TRI) by Parasuraman and Colby (2015). In addition, mixed-methods approach was adopted to collect both qualitative and quantitative data. Findings The study found out that public librarians are ready to adopt information and communications technologies (ICTs) in library services. This is evidenced by their usage of social media networks and emails. Results also show that public libraries in Botswana are facing various challenges such as low bandwidth, shortage of computers, lack of timely technological support and ICT skills by librarians. Research limitations/implications These findings call upon the Ministry of Youth Empowerment, Sport and Culture Development to setup/construct more public libraries and equip them with the necessary technology. This will enhance productivity and help libraries to meet the needs of the twenty-first century information seekers. An in-depth study should be conducted to establish the technological status in Botswana public libraries. Originality/value This is the first study conducted in Botswana to assess the public librarians’ readiness to adopt new technologies.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-01-08T10:50:47Z
      DOI: 10.1108/GKMC-10-2018-0086
  • Citation indicators’ comparison of LIS open access and subscription
           publications based on Scopus
    • First page: 288
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose There are different opinions about the quality and reputation of publications. Given that one of the ways to analyze the quality of journals and articles is citation indicators, the purpose of this paper is to compare the citation indicators of open access (OA), full subscription and hybrid journals and articles based on the Scopus in the field of library and information science (LIS) for a period of ten years (2004-2013). Design/methodology/approach The research population is all LIS journals and articles in LIS hybrid journals in Scopus. The data related to citation indicators (number of received citations, two years’ impact, Citescore [IPP] and H-index) were extracted from Scopus, Journal Metrics and SCImago and analyzed using descriptive and analytical statistics with SPSS and Excel. Findings The findings indicate that number of OA journals and articles were less than that of full subscription and hybrid journals. The average rate of all citation indicators in hybrid journals were more than that of OA and full subscription journals. However, in the level of articles, the average number of citations received by OA articles (15.6) was more than that of non-OA articles (2.25). Originality/value Unlike journals, OA seems to be an advantage for articles in LIS. LIS hybrid journals receive more citations than OA and subscription journals. Thus, the authors’ approach to publishing in OA, hybrid or subscription journals and the publishers approach to the publication type may also be influenced by the findings of the present study.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-02-26T10:05:04Z
      DOI: 10.1108/GKMC-02-2018-0016
  • Computer self-efficacy as a predictor of undergraduates’ use of
           electronic library resources in federal universities in South-west Nigeria
    • First page: 323
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose Undergraduates use electronic library resources for academic activities. However, literature has revealed that undergraduates’ use of electronic library resources is low in Nigeria owing to attitude, computer literacy and information retrieval skills, while little attention was given to computer self-efficacy. This paper aims to examine computer self-efficacy as a predictor of undergraduates’ use of electronic library resources in federal universities in south-west Nigeria. Design/methodology/approach The descriptive survey research design was adopted. Multi-stage sampling method was used to select 1,526 undergraduates from the population size of 30,516 from six federal universities in south-west Nigeria in four faculties (Arts, Engineering/ Technology, Science and Social sciences) and three departments from each of the faculties (English, History and Philosophy; Electrical and Electronics Engineering, Civil Engineering and Mechanical Engineering: Economics, Sociology and Psychology). Data were collected using a questionnaire and were analysed using descriptive statistics, mean and standard deviation, Pearson’s Product Moment Correlation, hierarchical and regression analyses at 0.05 level of significance. Findings There was a significant relationship between computer self-efficacy and use of electronic library resources (r = 0.13, p < 0.05). The result of the analysis showed that computer self-efficacy influenced undergraduates’ use of electronic library resources in federal universities in south-west Nigeria. Research limitations/implications The data for the research were obtained from undergraduates in the selected faculties in the six federal universities except for two faculties which did not have some departments that were common to the selected faculties. Practical implications The findings indicated that computer self-efficacy improves the use of electronic library resources for academic purposes. It therefore encourages the library management to provide the necessary support and training for the undergraduates to acquire the technical skills required for the acquisition of computer self-efficacy. This has greater influence on undergraduates’ ability to use the computer maximally to access electronic library resources for academic purposes. Social implications It will improve the undergraduates’ use of electronic library resources for academic purposes. This implies that the undergraduates will have access to information around the world that could be useful for development in and around their locality which will become easily accessible. Also, in this era of computer, it will encourage reading culture among undergraduates. This could inform policymakers on the need to provide more electronic library resources for libraries. Originality/value The study provides original data on computer self-efficacy as a predictor of undergraduates’ use of electronic library resources in federal universities in south-west Nigeria. This can provide valuable indicator for library managements considering enhanced utilisation of electronic library resources.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-01-10T12:24:47Z
      DOI: 10.1108/GKMC-10-2018-0083
  • Economics of open source library software: evidences from Indian libraries
    • First page: 337
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this paper is to study the adoption and use of open source software (OSS) in the libraries of Institutions of National Importance (INIs) in India vis-à-vis their economic impact on adopting libraries. Besides, it aims to study the business model of OSS. Design/methodology/approach The paper analyses the adoption and use of OSS in the libraries of INIs, India, and their economic impact on the adopting libraries. An online survey was administrated to library professionals of INIs to know the adoption and use of OSS in their libraries and its acceptability. Descriptive statistics and Pearson’s chi-square are used in this study. Findings The findings of the study reveal that the libraries of INIs adopt and use OSS in integrated library system (ILS) (18.4 per cent), digital repository (95.2 per cent) and library website (65.5 per cent). Koha, DSpace, Drupal and Joomla! are the most favoured OSS among the libraries of INIs. The results reveal that favouring of OSS and having a policy on OSS by the libraries have a positive and significant relationship with their adoption and use of OSS in the libraries. The results of the study show that university libraries of India could save an estimated Rs 417m by adopting open source ILS such as Koha, Evergreen, NewGenLib and ABCD. Practical implications The paper will help decision makers to adopt and use open source ILS in their libraries. Originality/value This paper is the first of its kind that explores the economic impact of OSS on the adopting libraries and also explicitly discusses the business model of open source library software.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-01-11T02:08:33Z
      DOI: 10.1108/GKMC-04-2018-0036
  • Google Scholar Citation metrics of Pakistani LIS scholars: an overview
    • First page: 392
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this study is to analyze the use of Google Scholar Citations’ profiling platform by library and information science (LIS) scholars in Pakistan. Design/methodology/approach Purposive sampling was used to collect Google Scholar Citations profiles between 15 November 2017 and 31 January 2018. Resultant data were analyzed in SPSS Version 21. Findings In terms of demographical data, the study results were consistent with previous studies of Pakistani LIS scholars. There were strong correlations between Google Scholar Citations metrics (publications, citations, h-index and i10-index). The results indicate that, compared with a 2011 survey of LIS academics in Pakistan, the overall uptake for this cohort remains relatively low. This cohort is not maximizing the opportunity provided by this specific online profiling system to increase research visibility. Research limitations/implications As the study was limited to those Pakistani LIS scholars who already had a profile on ResearchGate, it would be useful to broaden the research to encompass all Pakistani LIS scholars. Practical implications The role of the librarian as an adviser in scholarly communication and impact can be extended to support scholars in the adoption of new online platforms for scholarly communication and visibility. Originality/value There have been no published research studies on Google Scholar Citations metrics in the context of Pakistani LIS scholars as a whole.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-05-31T09:13:46Z
      DOI: 10.1108/GKMC-03-2018-0025
  • An integrated understanding of librarian professional identity
    • First page: 413
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this paper is to review literature on librarian professional identity to develop a more integrated understanding of this topic. Design/methodology/approach Literature was retrieved and analysed with no date or geographic limit from nine databases on the subject of librarian professional identity. A combination of keywords and database specific controlled language was utilized to increase retrieval, as well as inspection of reference lists. Exclusion criteria were applied. Findings The review found 14 characteristics or themes relevant to librarian professional identity formation and development, understood as process over time. This process is in part defined by benchmark events, such as critical incidents, as well as highly personal aspects, such as perception of these incidents. This review also introduces an original conceptual model of librarian professional identity formation and development. Research limitations/implications A limitation of this review was that only English-language literature was considered. A further limitation is the omission of works that have not been formally published. Additionally, the model introduced is untested. Originality/value By reviewing librarian professional identity literature, this paper offers an integrated understanding of this topic and introduces a new, original model to understand the process of librarian professional identity and development. It further offers an examination based on a sociological lens to examine this identity.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-05-31T09:07:54Z
      DOI: 10.1108/GKMC-01-2019-0008
  • Information context and socio-technical practice of digital nomads
    • First page: 431
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose Inspired by a task-based approach, this study aims to investigate the transformability of digital nomadic workers’ information practices by capturing the related social and technical perspectives. It concentrates on conducting an exploration of the characteristics of nomadic work from two standpoints: mobile social practices adopted by nomadic workers in their unsteady work activities and the used technical approaches. Design/methodology/approach The paper provides a clear understanding and basic insights about nomadic working trends by interviewing 21 Omani digital nomads working in large organisations or small- and medium-sized enterprises, corporation workers, creative freelancers and workers who have a multi-functional set of competencies. Findings Although nomadic work is still in the early stages in Oman, the study results indicate that digital nomads are able to create transient work strategies that allow them to establish their own efficient workplaces. They also have the essential abilities to take advantage of technology to support their work achievement. The findings from such research could be used to develop general thinking among workers and organisations about the role of mobile work in improving work performance and investing in modern computing and information technology applications to facilitate successful remote working. Practical implications The study finding can help decision makers to address socio-technical matters by ensuring that cafes, airport lounges, public places and co-working spaces can meet the particular requirements of digital nomadic workers. Additionally, the study provides programmers with useful context on workers’ behaviour in relation to distance work, which could encourage them to develop new and local applications and potentially boost nomadic work. Originality/value There have been no empirical studies exist that cover key issues related to nomadic workers in the region. This study is the first attempt to provide primary indications that describe and define the nature of nomadic work in Oman by exploring the workers’ information practices in the nomadic environment. The study determines the information context of nomadic work, mainly focussing on how these dynamic contexts frame their information practices.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-05-10T12:30:49Z
      DOI: 10.1108/GKMC-10-2018-0082
  • Vroom’s expectancy theory to motivate academic library users in India
           using grounded theory approach
    • First page: 300
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of study is to understand the motivation of academic library users by developing Vroom’s expectancy theory in the context of academic libraries using the grounded theory approach. Design/methodology/approach The grounded theory approach has been used for data collection, analysis and development of theory. The data were collected through the process of theoretical sampling. Interviews of faculty and students belonging to government and private universities in India were recorded and transcribed till theoretical saturation was achieved. The interviews were analysed in three stages, i.e. open coding, axial coding and selective coding, to identify concepts of Vroom’s theory and integrate them into a theoretical model. Findings The components of Vroom’s theory, i.e. motivation, expectancy, instrumentality and valence were generated from data. The motivation to visit an academic library can be classified as intrinsic motivation and force choice motivation. Expectancy in the context of academic libraries is related to ease or difficulty in accessing library and its resources which relates to ease of location access, timing access, remote access, access to siblings and discipline norms for access. Instrumentality is related to infrastructure, information, service and promotion. Valence is related to pleasure and satisfaction. The concepts were integrated into a theoretical model. Research limitations/implications The study is limited to academic libraries under state universities and private universities in India. Hence, the study cannot be generalised across institutions enjoying autonomy by the Government of India. Users of academic libraries may be motivated by several factors other than those considered with respect to motivation, expectancy, instrumentality and valence. The findings are based on the grounded theory approach which is an inductive approach. Alternate research methodologies, both inductive and deductive, need to be used to strengthen the external validity. Practical implications The understanding of user motivation through Vroom’s theory will help academic libraries to increase user motivation, thereby increasing usage of library resources. Originality/value Vroom’s expectancy theory of motivation in the context of academic libraries was developed using the grounded theory approach.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-20T03:35:58Z
      DOI: 10.1108/GKMC-09-2018-0079
  • Exploring KM practices in Malaysian R&D firms
    • First page: 356
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this research is to explore how current implementation of KM practices, KM processes and KM-centred strategies among Malaysian R&D firms contribute to improving their knowledge quality. In addition, the KM practices investigated are supported by ways of how the R&D firms are motivated to share knowledge and what are the constraints inhibiting such sharing. Design/methodology/approach A total of 320 questionnaires were disseminated to Malaysian R&D firms and the response rate was 47 per cent. Descriptive analysis such as percentage, mean values and indexes were used to analyse the data. Findings Overall, the findings reflect the nature of R&D firms as knowledge-intensive organisations. KM practices show that there is a very high tendency of implementation of knowledge exploration and knowledge exploitation activities. In all, 90 per cent of more firms have implemented the three KM processes with constructing new knowledge appears to be the most implemented process. Knowledge-centred culture scores the highest overall mean, followed by leadership and HR practices. Practical implications This study provides an identification of KM practices that serves as a starting point for R&D managers to determine the gaps and appropriate actions to collectively achieve the desired R&D results and national innovation. Originality/value This study serves as a careful examination in exploring the extent to which KM practices, KM processes and KM-centred strategies are implemented in improving the knowledge quality in the Malaysian R&D firms. It helps R&D firms to frame their KM activities to drive the capability of creating and retaining a greater value onto their core business competencies.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-14T03:39:57Z
      DOI: 10.1108/GKMC-03-2018-0029
  • Status of school libraries and developmental issues in Pakistan
    • First page: 377
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this paper is to highlight the status (information services, infrastructure, budget, collection and staffing) of public girls’ high school libraries of the Lahore city. Lahore is the second largest and hub of educational institutions in Pakistan. Resource-based learning is the basic right of all citizens. School libraries support teaching and learning with best available information resources. In Pakistan, fewer studies have reported the status of school libraries, and keeping in view the significance of early education, the present study highlights the situation through a qualitative lens. Design/methodology/approach For an in-depth analysis of the situation, qualitative research approach was used. The data were collected through interviews and observation technique. Additionally, focus groups were conducted with the students of grade IX and X to find their school libraries’ perceptions. Findings The findings revealed that the overall status of school libraries was unsatisfactory. Libraries were facing many problems such as lack of staff, budget, place and poor infrastructure issues. It was also found that economic geographical location of schools was not the factor affecting the status of libraries; rather, the schools’ head was mainly responsible for the better condition of the libraries. Research limitations/implications The study has implications for educationists, librarians, library schools and library professional organizations to make effective policies. However, the findings cannot be generalized and can be applicable in a similar context. Originality/value The study is based on MPhil thesis and is significant to be added in global school librarianship literature.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-17T12:56:18Z
      DOI: 10.1108/GKMC-08-2018-0070
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