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Library Management
Journal Prestige (SJR): 0.412
Citation Impact (citeScore): 1
Number of Followers: 1315  
 
Hybrid Journal Hybrid journal   * Containing 1 Open Access Open Access article(s) in this issue *
ISSN (Print) 0143-5124 - ISSN (Online) 1758-7921
Published by Emerald Homepage  [362 journals]
  • Factors influencing collection development process at the University of
           Nairobi Library

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      Authors: Grace Wambui Kamau, Aggrey Luyiya Elegwa
      Abstract: The purpose of this study was to investigate the factors influencing the collection development process at the University of Nairobi library and suggest ways for improvement. A qualitative approach was employed to collect, analyze and interpret data from collection development librarians at the University of Nairobi purposively selected. Data were collected through structured interviews and documentary review. Data were analyzed using content analysis and descriptive statistics. The study established that the library has a written collection development policy which was revised in 2014 and is strictly adhered to. However, the policy has a gap on the role of faculty as stakeholders in the selection process. In addition, the criteria for selection are not explicitly stated. Findings also indicate that budget allocation, collection development policy, user demands, quality of staff, library consortium and the Public Procurement and Asset Disposal Act of 2015 influence the collection development process at the University of Nairobi Library. The study was conducted in one public university library in Kenya. However, the findings may be applicable in similar university libraries in the country. The findings of this study may benefit students and faculty in the University of Nairobi from improved collection development process that would ensure that their information needs are met in a timely manner. This would lead to improved research output by students and faculty and ultimately improved research output by the university. University library management may also benefit in improving the collection development process, thereby making it more economical. The findings may also be useful in decision-making and policy development on matters pertaining to collection development at the University of Nairobi and other universities. Furthermore, the findings may be used by researchers to provide context and background information for future research on collection development in public universities locally and regionally. This paper fulfills the need to make the collection development process in university libraries more efficient by proposing ways of addressing the challenges experienced.
      Citation: Library Management
      PubDate: 2021-06-28
      DOI: 10.1108/LM-09-2020-0127
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Mobile phone library service: seat management system based on WeChat

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      Authors: Yan Liu, Hui Ye, Hua Sun
      Abstract: This paper proposes a systematic method to manage students to use limited seat resources in Chinese university libraries, with the aid of mobile phone app, at the same time, its use is being investigated. Use mixed research methods, quantitative and qualitative research. Through observation, questionnaire and interview to achieve research purpose. The survey was conducted in the library of Nanjing agricultural university. The result shows system can offer convenient, accurate, more personalized, mobility service to each user. Actual average seat usage rate is over 51.7% in a day, most of users are satisfied with the seat management system, students' satisfaction degree are 94.8%. It is also an extension of mobile phone library service. Seat management system innovate traditional people-oriented service mode of study room into smart, readers can browse usage information of seats anytime and anywhere, get what they want, service become fast and convenient. In period of COVID-19, the seat system also plays an important role, it is easy for librarians to control the number of students to enter, the trajectory of readers in the library can be tracked and the possible epidemic risk can be accurately prevented and controlled.
      Citation: Library Management
      PubDate: 2021-06-03
      DOI: 10.1108/LM-09-2020-0132
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Transforming a university library into a learning organisation

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      Authors: Clare Thorpe
      Abstract: The purpose of this study is to discuss the strategies to promote a culture of professional learning within an Australian academic library. As the COVID-19 experience has shown new and evolving roles require skills, knowledge and abilities that current library employees may not have trained for. One framework which supports continuous professional development and employee motivation is the concept of a learning organisation, where staff across all levels of the library acknowledge the value of continuous learning and autonomously engage in activities to keep their skills up to date and relevant. The article is a case study of a three-year period of interventions and outcomes in an Australian academic library. The strategies discussed provide insights for library managers and leaders about how organisational change can be incrementally embedded through clarity of purpose, aligned leadership, transparent processes, self-determination and social learning. The case study examines a single institution. The paper provides practical strategies and examples from the case study of one university library which has successful embedded workplace learning as a regular and accepted part of staff routines.
      Citation: Library Management
      PubDate: 2021-05-03
      DOI: 10.1108/LM-01-2021-0003
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Migrating to a shared Library Management System: evaluation from the
           perspective of librarians and lessons learned

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      Authors: Dimitrios Kouis, Konstantinos Kyprianos, Foteini Efthymiou, Alexandros Koulouris, Antonia Karabela
      Abstract: The purpose of this article is to investigate certain aspects, problems and benefits from the migration to a shared Library Management System (LMS). A review of the literature and a quantitative survey was conducted, based on a structured questionnaire, with a response rate of 44.7%. Among the crucial issues that should be taken seriously into consideration when transiting into a new and shared LMS, are the audit of the data quality before migration, the employees' training design and the composition of the LMS central support team. The benefits of a shared LMS are mainly effectiveness in terms of libraries' budgets and time for the employees' day-to-day work. The survey presented in this article evaluates the merits of a shared LMS and contributes innovative aspects to the existing bibliography by investigating issues and problems that arose during the transition. This way, the professionals involved in similar initiatives will benefit by avoiding possible mistakes and drawbacks when implementing such a project.
      Citation: Library Management
      PubDate: 2021-05-03
      DOI: 10.1108/LM-12-2020-0177
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Demystifying teaching, learning and research through institutional
           repositories in higher learning institutions in Kenya

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      Authors: Lucy Jelagat Sang, Cephas Odini, Justus Wamukoya
      Abstract: The purpose of this paper is to provide an analysis of ways in which teaching, learning and research can be demystified in higher institutions of learning (HILs). Over the last decade, HILs around the world have faced various transformations to adapt to new opportunities for knowledge dissemination and utilization. Many benefits are gained from implementation of the platform including visibility, status and increased reputation. Despite the high uptake of institutional repositories (IRs) to guide teaching, learning and research of higher institutions learning's digital resources more effectively, little has been written on how IRs can be used for effective teaching, learning and research in higher institutions of learning. Using analytical method, this paper analysed and presented various thematical issues on IRs in relation to its efficacy, while proposing solutions for its sustainability. The paper found that most universities have embraced IRs as an option for increasing their visibility, status and researchers' relevance in the knowledge world. It is the conclusion of the study that IRs are currently recognized as an essential infrastructure to respond to the higher institutions of learning challenges in the digital world. This paper provides higher institutions of learning an opportunity to prepare their IRs to demystify teaching, learning and research. Since IRs will make it possible to access variety of information at any time whenever required. Knowledge accessibility and utilization bring about social change in the society. Little has been documented on how IRs can be used for effective teaching, teaching, learning and research in HILs. This paper provides an analysis of ways in which teaching, learning and research can be demystified in these institutions. Thus, it contributes new knowledge on demystifying teaching, learning and research through IRs in HILs.
      Citation: Library Management
      PubDate: 2021-03-25
      DOI: 10.1108/LM-06-2020-0094
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • A secondary analysis of the library profession’s self-reported
           competence and comfort in working with patrons with disabilities

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      Authors: JJ Pionke
      Abstract: This article presents a secondary analysis of previously published data in order to drive discussion of the library profession’s current state of preparedness in working with patrons with disabilities. This article used a secondary analysis of survey data that have been previously published to determine what the continuum of data said about the current state of preparedness in the profession when working with people with disabilities. A comparison of the data from both surveys reveals that there are not only gaps in library graduate school education related to disability and accessibility but also that those gaps are not being addressed through professional development and staff training after students enter the workforce. This was a secondary analysis of data, so no new data could be added. There was also no representation from library graduate school administration. An awareness is built that there needs to be more instruction for library graduate students and library employees on topics related to disability, accessibility and assistive technologies. The topic has never been studied before in this kind of continuum of data, and the use of the secondary analysis of data with the library and information science profession is exceedingly rare.
      Citation: Library Management
      PubDate: 2021-03-09
      DOI: 10.1108/LM-10-2020-0153
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Public views on a new library project: a content analysis 2014–2019

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      Authors: Jingzhen Xie, Lili Sun
      Abstract: This study aims to investigate how the local residents viewed a new public library project in Macao through the analysis of newspaper articles published in 2014–2019 and how these views have changed the decision-makers in selecting a different site for the new library. Content analysis was used to analyze public views. 569 newspaper articles on the new library project published in local major newspapers from January 2014 to August 2019 were coded and analyzed. Percentage agreement for the two coders and Cohen's Kappa were used to calculate the inter-rater reliability. The top 5 factors discussed in the newspaper articles were the general decision-making process (38.65%), location (18.20%), selection of the Old Court Building as the new library site (15.07%), budget (13.5%) and new library services (6.85%). The local residents tended to raise questions on the high cost, the appropriateness of the selected library site, the preservation of the local heritage buildings, and the role that the government should play in this project. This study only collected and analyzed the data from the articles published in the major newspapers in Macao. Other types of media from sources such as Facebook were not included in this study. Articles containing similar information but from different newspapers were all counted as individual entries for data collection. The voices/options were not divided by groups. For further analysis, the articles could be separated by voices from politicians, librarians and other special interest groups. The chosen categories in this study were based on Voyant Tools and the authors' interpretation/focus of the research question. The categories could be subdivided for further study. For example, the overall support of the project could be broken into full support, support with some minor reservations, support with major reservations, etc. And some articles currently in the neutral category with some degrees of support might fit into one of the above new sub-categories. The case carries new references for any communities embarking on similar projects.
      Citation: Library Management
      PubDate: 2021-02-16
      DOI: 10.1108/LM-10-2020-0137
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • The coronavirus pandemic in the Caribbean academic library: Jamaica's
           initial interpretation of strengths, biggest impact, lessons and plans

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      Authors: Sasekea Yoneka Harris
      Abstract: This paper examined the impact of the novel coronavirus pandemic (known as COVID-19) on Jamaican academic libraries, during the first six months, with an emphasis on revealed library strengths, biggest impact, lessons learned and plans for library business continuity. The local academic libraries in higher education in Jamaica (also referred to in this paper as university libraries) were surveyed. The coronavirus pandemic revealed strengths in the areas of staffing and library modality and had the biggest impact on the latter. Lessons were learned in preparedness, communication, documentation, collaboration, staffing, library modality, and infrastructure/systems, which together shaped plans for library business re-opening/continuity. This paper captures the initial response of Jamaican Academic Libraries (JAL) to the first six months of the COVID-19 pandemic. Information on COVID-19 is rapidly evolving, and the preliminary initial response of Jamaica is neither the final nor complete response to the pandemic. As such, a follow-up survey of months 7–12 would be useful. Also, a survey of all English-speaking Caribbean academic libraries would be of value to library evidence and practice. The COVID-19 pandemic has revealed a gap in the literature on library disaster management in general but also specifically on pandemic preparedness and management, and library business continuity during a pandemic. Using JAL' response, this paper proposes: “A Pandemic Preparedness Business Continuity Planning Checklist for Jamaican Academic Libraries”, which can be adopted/adapted in other Caribbean/developing country academic libraries, as well as other library types in Jamaica, which currently look to the understudied university libraries for leadership. This paper is the first scholarly paper on the impact of the COVID-19 pandemic on university libraries in the Jamaican / English-speaking Caribbean, with a focus on revealed strengths, biggest impact, lessons learned, plans for library business re-opening/continuity. As the scholarly literature on pandemic management in Caribbean academic libraries is non-existent, this paper seeks to fill this gap, albeit incrementally. Additionally, the findings can inform the Latin America and Caribbean section of international library papers on COVID-19 impact on academic libraries globally.
      Citation: Library Management
      PubDate: 2021-02-16
      DOI: 10.1108/LM-10-2020-0149
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Embedding an information literacy course into a learning management
           system: a case study

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      Authors: Janine Lockhart
      Abstract: This article outlines how an existing information literacy (IL) course was developed and embedded into a Learning Management System (LMS) with the aim of creating a blended learning environment for the course. It outlines how the platform was chosen, choice of learning design (LD) approaches, tools and processes used, Open Educational Resources (OERs) incorporated, the choice of Creative Commons (CC) licensing, branding, usage options and formats of materials. A mixed-method approach was used in conducting this research. The online course was piloted in 2017 with two groups of students who completed an online questionnaire to provide their evaluation and feedback. The results showed a very positive evaluation by the students, which shows that the university is on the correct path with embedding IL into a learner management system. The author could not have the second face-to-face class with group 1 as was intended due to the student unrest at the university during this time. Also, with the disruption to the academic programme, the author had less feedback from students than expected; however, the 20% response rate was sufficient to inform the author’s future developments. The flexibility (not a one size fits all) in usage was relevant and necessary to accommodate a number of student needs and socio-economic factors. This article adds value to the academic project by showing how IL courses can successfully be embedded within an LMS, student preferences and socio-economic factors to be considered in a South African context.
      Citation: Library Management
      PubDate: 2021-02-12
      DOI: 10.1108/LM-09-2020-0129
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Influence of satisfaction and loyalty on Net Promoter Score (NPS) in
           academic libraries in Indonesia

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      Authors: Dyah Puspitasari Srirahayu, Esti Putri Anugrah, Khoirotun Layyinah
      Abstract: This study aims to determine the NPS score of state academic libraries users in Indonesia, the relationship between user loyalty and NPS scores and the relationship between user satisfaction with NPS. The method used in this research is quantitative explanatory method, which surveyed the relationship between satisfaction, loyalty and NPS variables based on the development of previous studies and existing theories. The population in this study were students visiting the state university library in Surabaya, Indonesia, namely Library A, Library B, Library C and Library D. The total number of samples taken was 200 divided equally to each of the universities, with 50 respondents respectively. Data collection was done with a questionnaire. The Result shows that NPS value for academic library in Indonesia was 8. (1) The probability value of satisfaction with NPS is 0.18 (greater than 0.01) so H1 is rejected, meaning that satisfaction has no significant effect on NPS, (2) The probability value of satisfaction with loyalty is 
      Citation: Library Management
      PubDate: 2021-02-09
      DOI: 10.1108/LM-06-2020-0090
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Adoption of transformational leadership qualities for South African
           academic libraries in Gauteng Province

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      Authors: Nokuphiwa Kunene , Patrick Mapulanga
      Abstract: The purpose of this study was to ascertain the adoption of transformational leadership qualities in South African libraries in Gauteng Province. The study used a qualitative approach with open-ended questions that yielded some qualitative data. For the study, a multi-case study design was used. The study specifically targeted participants by identifying three directors of academic libraries in Gauteng. The criteria for selecting the three directors were that two of the universities are residential research-intensive universities, and the third is an academic library of a distance learning university. Atlas.ti8 was used to analyse the data, which was then presented using thematic content analysis. Thematic areas for leaders of the 21st century, as mentioned by the directors, were a mixed bag. That empowerment was suggested by the first academic director. The appropriate leadership qualities were fiduciary, analytical, pragmatic, transformative and visionary. The second academic director proposed consultative, innovative and adaptable approaches, while the third proposed collaborative, ethical and adaptive approaches. Transformative leadership is required, particularly in the aftermath of technological advances and pandemics such as COVID-19, which have altered the way academic libraries should operate. Many studies on transformative leadership have been conducted. However, in the aftermath of technological advancements and pandemics such as COVID-19, the role of transformative leadership remained untested. This study fills the void.
      Citation: Library Management
      PubDate: 2021-10-21
      DOI: 10.1108/LM-06-2021-0052
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The legal and institutional framework for, and challenges to the payment
           of reprographic fees in academic libraries in Ghana

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      Authors: Theresa Larteley Adu , Thomas B. van der Walt
      Abstract: The purpose of this paper is to evaluate the legal and institutional frameworks for, and the challenges to the payment of the reprographic fees in Ghana. A qualitative research approach was employed to address the objectives of the study. This involved focus group discussion sessions with twelve purposively sampled postgraduate students (six each from the private and public institutions) and the five Technical Committee members of CopyGhana; and qualitative interview sessions with the head librarians of four academic universities (two private and two public). This study shows that CopyGhana derives its existence from Copyright Act 2005, (Act 690) section 49, and Copyright Regulations (L.I. 1962) 2010, sub-regulation 18. Copyright Regulations (L.I. 1962), 2010, sub-regulation 18 mandates CopyGhana to identify all the outfits that engage in photocopying for immediate licensing, and to protect the economic rights of foreign rightsholders within the jurisdiction of Ghana. Though students and library staff generally agree to the payment of the reprographic fees (the students however want to see it legally insulated against possible future arbitrary increases), the position of university authorities possesses a big challenge to its implementation. The paper evaluated the legal and institutional frameworks for the payment of the reprographic fees, and the challenges in its implementation, and proposes that CopyGhana may have to activate its legal right to sue in order to overcome the challenges posed by university authorities, as is being done in other jurisdictions.
      Citation: Library Management
      PubDate: 2021-10-13
      DOI: 10.1108/LM-03-2021-0023
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Status of electronic records management (e-RM) in African university
           libraries:

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      Authors: Brendan E. Asogwa , Chinwe Nwogo Ezeani , Martha Nkiruka Asogwa
      Abstract: This study examined the state of digital records management in Nigerian university libraries. It investigated the extent university libraries have captured/created, utilized, planned, organized and developed the skills of librarians, etc. for effective management of electronic records. Descriptive survey design was adopted. The area of the study was Nigeria. The population of the study was 231 academic librarians and senior technical and administrative staff drawn from 12 federal university libraries. Data were collected and analyzed using questionnaire, checklist and version 20 of Statistical Packages for Social Sciences (SPSS). Information obtained through oral interviews was analyzed qualitatively and incorporated in the discussions. The analytical framework was the Readiness Assessment Guide developed by the International Records Management Trust/World Bank in 2004. The criterion of judgment was that any item or statement of the research instruments that obtains a mean value of 2.50+ was rated high, and low if less than 2.50. The results revealed that ICT facilities were available in Nigerian federal university libraries but the manner and extent of utilization, planning, organizing, re-skilling the staff, budgetary provisions and adoption of international best practices, etc. for e-records was low. Adequate funding, steady power supply, full internet services and adoption of global best practices for e-records management were some of the recommendations. This study has established that the status of ICT facilities and current digital records management in Nigerian university libraries have not been properly managed and therefore are likely to become vulnerable or inaccessible for future transactions. The gap in the literature about the dart of empirical studies on the status of e-RM in Nigerian university libraries has been bridged.
      Citation: Library Management
      PubDate: 2021-09-16
      DOI: 10.1108/LM-04-2021-0036
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The management of public libraries during COVID-19 pandemic: a systematic
           literature review through PRISMA method

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      Authors: Petros Kostagiolas , Anna Katsani
      Abstract: The purpose of this paper is to provide an overview of the literature regarding the impact of global coronavirus pandemic (COVID-19) pandemic on PLs and their management responses during COVID-19 pandemic as well as for the post-pandemic era. The systematic literature review is based on preferred reporting items for systematic reviews and meta-analyses (PRISMA) method and includes publications in the English language published at online scholarly resources during the period of COVID-19 outbreak, i.e. from January 2020 to June 2021. The number of the eligible and relevant studies for the COVID-19 impact on PLs was 79, which were included in the literature review profiling and in the qualitative analysis. The systematic review provides a useful overview of existing PL management paradigms that could be contemplated at an organizational, national or international level while developing a strategy for public libraries in the post-pandemic era.
      Citation: Library Management
      PubDate: 2021-09-09
      DOI: 10.1108/LM-08-2021-0068
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Dynamics of management between special-purpose governments and
           privatization of public libraries

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      Authors: Issei Suzuki , Masanori Koizumi
      Abstract: This research focused on the management dynamics between library districts' discretion and privatization of library management. Previous research has reported conflicting effects of this dynamic. However, few studies have investigated privatization of library management by library districts. Additionally, previous research has accepted the premise that when public libraries change from general-purpose government to library districts, they will not implement privatization prior to forming districts. Therefore, this study aimed to determine whether conflicting effects arise in the dynamics between library districts' discretion and privatization in library management. To address research gaps, an in-depth case analysis was conducted of the Jackson County Library District in Oregon, where library management has been privatized both before and after library district formation. The analysis divided the study period into three phases, which differed by legal basis and operating body. To clarify the characteristics of library management in each phase, changes in finances, staff hiring and library services were analyzed. In Phase 1, privatization was implemented in response to the financial difficulties of the public library run by the county government. In Phase 2, the library district was formed with the aim of stabilizing revenue and securing management autonomy. During Phase 3, the library district and operating body were both operated by a private company. Although the financial resources of the library district were stable, it was unable to implement autonomous library management. This demonstrates that privatization cannot facilitate autonomous management, an advantage of library districts. By investigating the conflicting effects of the dynamics between library district discretion and privatization, this research contributes to greater understanding in the fields of public management and library science.
      Citation: Library Management
      PubDate: 2021-08-26
      DOI: 10.1108/LM-07-2020-0107
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Challenges and opportunities of facilitating access and use of open access
           resources to users by librarians in federal and state universities in
           Nigeria

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      Authors: Scholastica Chizoma Ukwoma , Colette Ogugua Onyebinama
      Abstract: The purpose of this study was to investigate the challenges and opportunities of librarians in federal and state universities in Nigeria in facilitating access to open access resources. Using a positivist research paradigm, descriptive survey research approach was employed in the study. Five research questions guided the study. The population of the study was 79 librarians. There was no sampling. A questionnaire was used as instrument for data collection, and the data were presented in figures and tables. The major findings of the study were that librarians are aware of open access resources. They make the resources available/visible to users by linking them to the library website and promote the use of Google and Google Scholar searches. The librarians were of the view that free online resources are important for the research process. The major challenges they face in giving users access to these resources are lack of metrics and evidence to demonstrate the value of free content. The study only assessed e-resources' librarians in the sampled universities at the time of this study. It may be necessary to assess the perception of users towards open access resources. Adopting and implementing these opportunities to enhance users' access and use of the resources will improve service delivery without doubt. Though this study is not exhaustive, it has provided insight into the inherent opportunities of using open access resources. For the library management and librarians, the creation of awareness on available open access resources and facilitating access to users through different strategies will not only increase access but also improve teaching, learning and research. It will also increase users' awareness on accessing other sources apart from through subscription.
      Citation: Library Management
      PubDate: 2021-07-19
      DOI: 10.1108/LM-03-2020-0039
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • ICT literacy skills proficiency and experience on the use of electronic
           resources amongst undergraduate students in selected Eastern Cape
           Universities, South Africa

         This is an Open Access Article Open Access Article

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      Authors: Oluwayemi IbukunOluwa Olatoye , Fhulu Nekhwevha , Ndakasharwa Muchaonyerwa
      Abstract: The purpose of this paper is to investigate the levels of information and communication technology (ICT) literacy proficiency and experiences amongst Universities of Fort Hare and Rhodes undergraduate students, on the utilization of electronic resources amongst South Africa. This research comprised of undergraduate students from the Universities of Fort Hare and Rhodes, who registered for a three- or four-year study. The study implemented the stratified random sampling procedure. The study’s sample size was proportionally distributed amongst all the faculties common to both universities. The mixed method was applied in the study. Of the 377 administered copies of the questionnaire, 285 were returned, of which 266 were deemed useable, thereby generating a 70.6% response rate. The results were analysed using the SPSS version 26. Findings revealed that there is underutilization of electronic resources by the undergraduate respondents due to their low level of ICT proficiency and experience. This original research article investigated the influence of ICT literacy skills proficiency and experience on the use of electronic resources amongst undergraduate students in selected Eastern Cape Universities, South Africa.
      Citation: Library Management
      PubDate: 2021-07-14
      DOI: 10.1108/LM-08-2020-0118
      Issue No: Vol. 42 , No. 6/7 (2021)
       
  • Library Management

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