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Continuity & Resilience Review
Number of Followers: 3  
  Hybrid Journal Hybrid journal (It can contain Open Access articles)
ISSN (Online) 2516-7502
Published by Emerald Homepage  [361 journals]
  • Practices and mechanisms for increasing supply chain ​​resilience: the
           supply chain resilience sheaf
    • Authors: Adelson Pereira do Nascimento, Marcos Paulo Oliveira, Timothy J. Pettit, Marcelo Bronzo
      Abstract: This paper approaches the dynamics of supply chain resilience from the company from customer's point of view, seeking to illuminate which mechanisms and practices are used (intentionally or unintentionally) to increase the resilience of their critical suppliers, and thus to evaluate the impact of these mechanisms and practices on its entire supply chain (SC). The authors explore some emerging developments in organizational resilience with an embedded case study of a group of focal companies operating in the automotive SC. Therefore, semi-structured interviews have been conducted with buyers and sellers using content analysis, in the light of the prospect theory and the resource dependency theory. The results indicate the existence of a resilience sheaf that runs through the entire supply chain, formed by a set of 11 formal mechanisms and informal practices. This resilience sheaf can guide managers thorough SC resilience development by taking its components as a reference and optimizing the use of resources both effectively and efficiently. SC resilience has been conceptualized as a function of an organization's situational awareness, the identification and management of key vulnerabilities and the ability to successfully react in a complex, dynamic and interconnected environment. These propositions highlight the features of both internal and external mechanisms to enhance organizational resilience.
      Citation: Continuity & Resilience Review
      PubDate: 2021-04-01
      DOI: 10.1108/CRR-12-2020-0035
      Issue No: Vol. 2, No. 2 (2021)
  • Strategies to manage product recalls in the COVID-19 pandemic: an
           exploratory case study of PPE supply chains
    • Authors: Roman Schumacher, Rob Glew, Naoum Tsolakis, Mukesh Kumar
      Abstract: The purpose of this paper is to investigate strategies to manage product recalls where shortages are a critical threat, with impacts such as loss of life. The authors aim to identify key supply chain strategies and opportunities for theoretical advancement by taking a resilience perspective on temporary supply chain design. First, the authors conducted an impact event analysis of product recalls by exploring the RAPEX database and official statements of individual country regulators. Second, the authors conducted an exploratory case study with the Cambridge University Hospitals on Personal Protective Equipment to explore product recall risks, utilising an action research methodology. Additional processes, mainly testing, can compensate for the risks that may arise from temporary supply chains, where changes in location and product design are not possible due to the immediate nature of demand caused by COVID-19 pandemic. This finding reflects on the resilience of designing and implementing temporary supply chains from the perspective of product, process and location. This paper does not employ an in-depth multiple case study methodology. However, the authors argue that the role of institutional actors in global supply chains and its implications on product safety needs to be empirically studied in order to expand existing supply chain management theories to cover resilience in emerging, mature and temporary supply chain. Managers can learn from the Cambridge University Hospitals case study that a downstream quality inspection system can be deployed to manage product quality and safety risks where recalls are not an option, such as during critical situations in the COVID-19 pandemic. The authors’ observations suggest that governments may be socially responsible for implementing rigorous mechanisms to manage product recall risks that compromise consumer safety. The authors’ study is uniquely designed and studies various specific phenomena of product recalls risks in COVID-19. The unique design features include a dynamic and recent database analysis involving a product, process and location centric perspective complemented with a Cambridge University Hospitals case study.
      Citation: Continuity & Resilience Review
      PubDate: 2021-02-03
      DOI: 10.1108/CRR-07-2020-0024
      Issue No: Vol. 2, No. 2 (2021)
  • Towards fighting COVID-19: can servant leadership behaviour enhance
           commitment of medical knowledge-workers
    • Authors: Muhammed Ngoma, Rehema Namono, Sudi Nangoli, Hassan Bashir, Swafiyya Nakyeyune
      Abstract: This article examines the potential of increasing commitment of medical knowledge-workers (medical-KWs) in hospitals, particularly in handling deadly pandemics like COVID-19, through servant leadership behaviour. The authors hold that medical-KWs like doctors and nurses form the core team of knowledge-workers (KWs) at the forefront of fighting COVID-19 through seeking possible vaccines, treating patients and promoting behaviours that curtail its spread. Thus research directed towards enhancing their continued commitment is both timely and valuable. The study uses an explanatory cross-sectional survey design. Results reveal that servant leadership behaviour significantly explains changes in commitment of medical-KWs. Results further establish that perceived fairness – a key psychological factor – significantly explains how servant leadership enhances the commitment of medical-KWs. Data used were sourced from medical-KWs in selected public hospitals only. Thus results may differ among medical-KWs in private hospitals, yet they have also championed the fight against COVID-19. Never the less these results provide a direction of thought to guide practice and other related studies on a wider-scale. In their quest to eradicate COVID-19 and its negative effects on social-economic development, nations have to actively promote servant leadership behaviour in the hospitals (by establishing quality relationships, credibility and efficient processes for delivering the shared goal) as mechanisms for sustaining the continued commitment of medical-KWs towards fighting the pandemic. Results portray events from an economy that has registered successes in combating pandemics like Ebola and currently COVID-19 and thus offer a plausible benchmark for practice.
      Citation: Continuity & Resilience Review
      PubDate: 2020-12-09
      DOI: 10.1108/CRR-05-2020-0018
      Issue No: Vol. 2, No. 2 (2020)
  • Attitudes towards risk and decision-making within local government
    • Authors: Mairead Grimley, Kevin John Burnard
      Abstract: This case study aims to explore the perceptions and attitudes towards risk within a UK local authority and the subsequent effects on decision-making. Through a qualitative analysis of both primary and secondary data, this study advances current understanding of the complex relationships between risk and decision-making. The study concludes by suggesting how local governments may better provide value to constituents. This research follows a single case study approach. Data were collected through both a focused online survey and semi-structured interviews. Respondents were selected through purposive sampling in order to capture direct insights and understanding of the concepts under consideration. The study focuses on a single local authority within the UK. Building on extant literature, this case study highlights both the individual and organisational considerations towards risk perception. Following the analysis of collected data, the study highlights the influence of risk aversion and public involvement within decision-making. By aiming to improve and advance understanding of risk and decision-making in a local authority setting, the relevance of this research may be wider than internal organisational structures. The study provides recommendations for further research towards facilitating the inclusion of the citizen within decision-making processes.
      Citation: Continuity & Resilience Review
      PubDate: 2020-11-27
      DOI: 10.1108/CRR-08-2020-0029
      Issue No: Vol. 2, No. 2 (2020)
  • Realising supply chain resilience: an exploratory study of Irish firms'
           priorities in the wake of Brexit
    • Authors: Maurice Brady
      Abstract: The purpose of this research is to validate an industry-wide definition of supply chain resilience (SCRES) within the Irish supply chain sector and measure the key elements of SCRES and their relative importance for Irish firms in light of Brexit. Survey method is used in this research. Data were collected from supply chain managers in Irish firms. Findings were analysed in accordance with industry sector and exposure to Brexit. The results from the respondents confirm a willingness to define and utilise SCRES under a four-phase cycle; ready, respond, recover and grow. Focus on SCRES enablers shifts in accordance with cycle position. Understanding cycle position is paramount for successful execution of a SCRES strategy. Findings can be used as a basis for the development, implementation and management of a SCRES strategy. Research was conducted at one specific point during Brexit negotiations. Sector specific and longitudinal studies are required to build upon this exploratory study. Supply chain managers must ensure that phase position and enabler implementation are aligned to maximise the investment in a SCRES strategy. As a disruption event and its associated response evolve, management must demonstrate an ability to deploy and focus efforts on different SCRES enablers throughout the four-phase cycle. This is the first research focussing on an industry-wide accepted definition of SCRES and its key enablers within Irish supply chains.
      Citation: Continuity & Resilience Review
      PubDate: 2020-11-16
      DOI: 10.1108/CRR-06-2020-0020
      Issue No: Vol. 2, No. 2 (2020)
  • The building blocks of organizational resilience: a review of the
           empirical literature
    • Authors: Kijan Vakilzadeh, Alexander Haase
      Abstract: Resilience is critical for organizations in today's volatile business environment, yet some will survive (and even thrive) despite adversity, while others will perish. Why do some organizations handle adversity better than others' The past literature confirms the importance of specific resources, capabilities and structures in dealing with adversity. However, empirical research on organizational resilience remains highly diverse, and the available results have not yet been presented succinctly. A literature review of empirical research on organizational resilience was conducted to summarize the diverse findings of 69 studies, focusing on the factors that lead to resilience. Several building blocks affect how organizations successfully anticipate, cope with and adapt to adversity. Anticipation entails environmental scanning, resilience plans, specific leadership behavior and resources. Coping necessitates particular leadership qualities, a certain organizational culture and innovation. Adaptation requires an organization to learn from adversity and initiate change processes, which influences its ability to anticipate adversity in the long run. By exclusively analyzing empirical research on organizational resilience, this study summarizes and assembles the results into building blocks for organizational resilience. The findings elaborate on the composition of a concept that is known for its complexity.
      Citation: Continuity & Resilience Review
      PubDate: 2020-10-26
      DOI: 10.1108/CRR-04-2020-0002
      Issue No: Vol. 2, No. 2 (2020)
  • Analysis of enterprise resource planning (ERP) system workarounds with a
           resilience perspective
    • Authors: Dilek Yılmaz Börekçi, Sinem Büyüksaatçı Kiriş, Sinem Batmaca
      Abstract: Workarounds are defined as user-formulated solutions that overcome the obstacles preventing the system's execution from the users' lenses. In this paper, the authors aim to analyze the workarounds in system implementations and post-implementations with reflections on different levels of resilience in the workplace. In this paper, the authors conduct a critical review of enterprise resource planning (ERP) system workarounds by evaluating whether the workarounds are treated as resilience enhancers or as hinderers at multiple levels. While doing this evaluation, the authors try to understand the nature of the workarounds (self-serving, social-serving) with respective levels of analysis for resilience (ERP resilience, organizational resilience, team resilience, employee resilience) and to integrate the assessment of similar concepts to resilience such as adaptability, flexibility and agility (in survival and sustainability dimensions). Workaround solutions can be treated as resilience enhancers when the alternative solutions overcome some systemic problems and prevent system failures in the short run, but in the long term, they should motivate positive change and organizational dynamics. Otherwise, weaknesses of informal workarounds may become embedded in practice, and prevent confronting and correcting the shortcomings of the system and thus harm resilience. The differentiation of workarounds as self-serving or social-serving and the resilience perspective toward workarounds with different levels of analysis and integrating resilience relevant concepts such as adaptability, agility and flexibility are new as far as the authors know.
      Citation: Continuity & Resilience Review
      PubDate: 2020-10-22
      DOI: 10.1108/CRR-06-2020-0022
      Issue No: Vol. 2, No. 2 (2020)
  • Modeling supply chain enablers for effective resilience
    • Authors: Nishtha Agarwal, Nitin Seth, Ashish Agarwal
      Abstract: The study aims at creating a sequence of implementing supply chain enablers to achieve a greater efficiency in the combination by establishing relationship among them. To build resilience capability in supply chain, enablers have been first identified through literature review and experts' opinion. The shortlisting of enablers is done in a brainstorming session having experts from academia and industry. The methodology Automated Layout Design Program (ALDEP), which is being used for creating facility layout, is applied to understand the relationship among the enablers for a resilient supply chain. The methodology ALDEP is applied to explore relationship among five enablers shortlisted after discussion with experts. The layout matrix with the highest score between enablers is taken as a basis to establish relationship between two enablers that an organization can use to build a resilient supply chain. The study uses a novel method helping organizations to build resilient supply chains. This study will not only provide a starting point but also provide an entire model for building a resilient supply chain.
      Citation: Continuity & Resilience Review
      PubDate: 2020-09-16
      DOI: 10.1108/CRR-05-2020-0017
      Issue No: Vol. 2, No. 2 (2020)
  • Taught resilience programmes: a case study from the perspective of
           employees of a large pharmaceutical company based in the UK
    • Authors: Frances Costello
      Abstract: Research was undertaken to understand whether taught resilience programmes which highlight the protective factors of resilience would impact individual resilience outcomes. The research focussed on specific resilience dimensions, change agility, physical, emotional and mental resilience, purpose in life and recovery; in an attempt to bridge the gap in understanding whether it is possible through taught programmes to improve resilience through the creation of new habits. The research was conducted using interpretative phenomenological analysis methods and used semi-structured interviews with 12 participants to understand participants lived experience of a one-day personal resilience programme, conducted within a private global manufacturing organisation. The research found that all 12 participants interviewed 12–18 months post-programme made sustainable habits changes increasing personal resilience levels. Participants built new habits into their everyday lives, in the physical dimension exercising more regularly, taking breaks, changes in nutrition and creating better sleep patterns. Through increased understanding of emotional intelligence participants were able to react more favourably to adverse situations and through mental increased resilience focus achieve work and home priorities. In understanding the change journey participants found that they were able to move more quickly through the change cycle. Almost all participants found understanding their life purpose difficult and were not able to give a conclusive answer to what this might be, they found that attending the programme helped reflection in this dimension. The paper includes an overview of previous resilience research but differs in its examination of the impact of a specific taught resilience programme in a large private sector organisation using IPA methodology.
      Citation: Continuity & Resilience Review
      PubDate: 2020-09-15
      DOI: 10.1108/CRR-05-2020-0019
      Issue No: Vol. 2, No. 2 (2020)
  • Business continuity management: use and approach’s effectiveness
    • Authors: Ihab Hanna Sawalha
      Abstract: This is an exploratory study that aims to explore the use (practice) of business continuity management (BCM) and the effectiveness of the BCM approach adopted by organizations from a variety of sectors. The sample of this study consisted of 250 organizations from a variety of sectors: 80 industrial; 15 banking; 25 insurance; 130 services organizations. An interviewer-administered questionnaire was used to collect data. The findings indicated that there is an increased awareness about the use of BCM across different sectors including the industrial, service, banking and insurance and that the current use of BCM is irrespective of a number of organizational characteristics. This research investigates the current use/practice of BCM across a variety of sectors. It is therefore considered a significant preliminary study that paves the way for further future research studies related to the use of BCM in the Middle East. It also clarifies the current levels of application of BCM which subsequently facilitates and supports the wider adoption of BCM and commitment to adopt the best practices related to it across different sectors. To the best of author's knowledge, this is one of very few studies which focus on the use/practice of BCM and approach’s effectiveness that have been conducted in the Middle East and in Jordan in particular. It reveals the extent to which BCM is being adopted across the various sectors which in turn reflects the levels of understanding and awareness of the significance of this process for today's organizations and for the continuity of their critical business functions during the occurrence of different sorts of disruptive incidents.
      Citation: Continuity & Resilience Review
      PubDate: 2020-09-04
      DOI: 10.1108/CRR-05-2020-0016
      Issue No: Vol. 2, No. 2 (2020)
  • Cross-border mergers and acquisitions increasing resilience to lessen risk
  • Too big to fail'
    • Too big to fail?
      Continuity & Resilience Review, Vol. 2, No. 2, pp.61-63Continuity & Resilience Review2020-06-25
      DOI: 10.1108/CRR-04-2020-0004
      Issue No: Vol. 2, No. 2 (2020)
  • Event bias in surveys of organizational resilience
  • Continuity & Resilience Review
School of Mathematical and Computer Sciences
Heriot-Watt University
Edinburgh, EH14 4AS, UK
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