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International Journal of Management, Economics and Social Sciences
Number of Followers: 7

This is an Open Access Journal

Open Access journal
ISSN (Online) 2304-1366
Published by IJMESS

[1 journal]

You Reap What You Sow: How Customer Perceptions of Justice and Support
Enhance Customer Citizenship Behaviors
- Abstract: Prior studies have paid relatively little attention to the mechanisms that underpin how the organizational good intentions perceived by customers (including customer perceived justice and support) may result in customers engaging in voluntary behaviors (i.e., customer citizenship behaviors [CCBs]). Thus, drawing upon the theories of social exchange, organizational support, and social identity as well as the stimulus-organism-response framework, this study aimed to examine the mediating roles of two vital relational elements (customer-based brand reputation [CBR] and customer affective commitment [CAC]) in the relationships between customer perceived justice (CPJ), customer perceived support (CPS) and target-based CCBs (helping, advocacy, tolerance, and feedback) in the smartphone after-sales service field.
  PubDate: Wed, 27 2023 2:45:10 UTC-06:00
All-Share Index in the Nigerian Capital Market Responses to External
Financial Flows Shocks
- Abstract: Capital market remains an effective channel of financial intermediation. However, it has been underperforming in developing economies and thus resulting in the attendant illiquidity and other inefficiencies. This study examined the response of All-Share Index (ASI) to external financial flows shock since accessing capital from the capital market to augment the saving-investment gap has necessitated the high demand for external financial flows in Nigeria.
  PubDate: Wed, 27 2023 2:35:10 UTC-06:00
Comparative Study of Microfinance Sustainability: Credit Risk-Taking and
Capital
- Abstract: The purpose of this paper was to investigate the determinants of risk-taking in the context of Islamic and conventional microfinance institutions (MFIs) while considering the capital structure's role in moderating the risk-taking decisions' effect on financial performance. Fixed and Random effects GLS with a first-order autoregressive disturbance was used to empirically analyze the impact of risk-taking on performance as well as the role of capital structure in moderating the effects on the relationship between non-performing loans and performance.
  PubDate: Wed, 27 2023 2:25:10 UTC-06:00