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Authors:Xi Y. Leung, Laurie Wu, Jie Sun Abstract: Journal of Travel Research, Ahead of Print. Previous literature on airline crises has largely ignored low-responsibility crises. The purpose of this study is to explore the underlying mechanism of airlines utilizing secondary crisis response strategies to rebuild their reputations during low-responsibility crises. Extending the situational crisis communication theory, the study develops a research framework and conducts three empirical studies with a multi-method design to test the proposed hypotheses. The results demonstrate that an enhancing response strategy is more effective than a bolstering response strategy in evoking more Twitter likes and higher booking intentions. An enhancing response strategy is especially powerful for travelers low in need for cognition or those with a higher level of other-orientation. The effect of the secondary crisis response strategy on travelers’ booking intentions was mediated by the airline’s reputation. These findings provide airlines with valuable insight into the development of successful social media communication strategies when handling low-responsibility crises. Citation: Journal of Travel Research PubDate: 2022-06-10T06:04:08Z DOI: 10.1177/00472875221095210
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Authors:Ye Chen, Yuqing Liu, Laurie Wu, Xiang (Robert) Li Abstract: Journal of Travel Research, Ahead of Print. This study investigates the impact of tourists’ travel experience sharing via mobile social media (MSM) on perceptions of smartphone usage-based travel experience improvement and tourists’ post-trip evaluations of their travel experiences. We also examined how two self-enhancement tendencies, self-promotion and self-protection, moderate the relationship between tourists’ MSM travel experience sharing and their perceptions of smartphone usage-based travel experience improvement as well as post-trip evaluations of their travel experiences. A moderated moderation analysis revealed that MSM involvement can condition how tourists’ tendencies for self-promotion moderate the effect of tourists’ travel experience sharing via MSM on their perceptions of smartphone usage-based travel experience improvement. This moderated moderation pattern was similar for the relationship between travel experience sharing via MSM and tourists’ post-trip evaluations of their travel experiences. Theoretical and managerial implications are provided based on the findings. Citation: Journal of Travel Research PubDate: 2022-06-06T12:42:54Z DOI: 10.1177/00472875221098936
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Authors:Umer Zaman, Murat Aktan, Jerome Agrusa, Muddasar Ghani Khwaja Abstract: Journal of Travel Research, Ahead of Print. “Leaving the place behind, better than before” is the regenerative state-of-mind approach to reset, rethink and move forward, beyond sustainable tourism. Despite growing global attention, empirical evidence supporting tourism developments through regenerative travel remains extremely rare. Moreover, rampant incidents of travel-shaming across tourism destinations undermine foreign tourist attractiveness, ultimately affecting residents’ support for tourism developments. To address this overlooked and potential research gap, the present study develops and tests a holistic moderated-mediation model of resident’s support for tourism development, involving regenerative travel, travel-shaming and foreign tourist attractiveness. Drawing on study data from 463 islanders in Kauai (Hawaii) and the use of structural equation modeling via Mplus, the study provides pioneering evidence on the effects of regenerative travel on residents’ support for tourism development, under moderating-mediating influence of travel-shaming and foreign tourist attractiveness. The present study implications extend to the development and validation of a new scale for regenerative travel. The study findings offer strategic insights and directions for imagining new business models, resources, and relationships within regenerative tourism in the post-pandemic world. Citation: Journal of Travel Research PubDate: 2022-06-03T09:40:25Z DOI: 10.1177/00472875221098934
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Authors:Hongmei Zhang, Jinhui Zhang, Liping Cai Abstract: Journal of Travel Research, Ahead of Print. This study proposes a model on the relationship between cultural ecosystem service (CES) and visitors’ subjective well-being (SWB). The model consists of the four constructs of CES, SWB, place attachment, and event attachment, which are developed from literature of multiple disciplines. The model is tested with primary data collected in a China’s national park and its 10th Flower Expo. The results indicate that perceived value of CES has strong direct effect on visitors’ SWB, as well as a serial mediating effect through place attachment and event attachment. Perceived value of CES is an important antecedent of place attachment, event attachment, and visitors’ SWB. When controlling the effect of CES, event attachment exhibits a significant effect on visitors’ SWB, but the effect of place attachment is insignificant. In addition to the proposed model, the study’s findings provide fresh empirical evidence to further understand each of the four constructs and their interrelationship. Citation: Journal of Travel Research PubDate: 2022-06-03T08:44:12Z DOI: 10.1177/00472875221095219
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Authors:Xiaoxiao Fu, Carissa Baker, Wen Zhang, Ruoyang (Effie) Zhang Abstract: Journal of Travel Research, Ahead of Print. Little is known about how visitors become immersed in theme park storytelling. As the first of its kind, this study investigated visitors’ immersion through storytelling experiences in Chinese domestic theme parks. This research pursued participants’ subjective interpretation of immersion and the elements that were essential in their experiences. Thirty visitors were interviewed and data were analyzed using an inductive-deductive approach. The findings revealed that the immersion through theme park storytelling involves four stages, namely spatial-temporal immersion, sensory immersion, conceptual-imaginative immersion, and emotional immersion. Drawing on the findings, this study developed a framework depicting the mechanism of immersion. Achieving an in-depth understanding of how visitors interact with stories in a themed and experiential context, this research makes theoretically meaningful additions to both narrative and psychological literature. It also enables the industry to better understand and manage the visitor experience at theme parks. Citation: Journal of Travel Research PubDate: 2022-06-01T01:05:33Z DOI: 10.1177/00472875221098933
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Authors:Chaowu Xie, Jiangchi Zhang, Songshan (Sam) Huang Abstract: Journal of Travel Research, Ahead of Print. The effect of risk message framing on travel intention requires more empirical investigations in long-term high-risk situations like the current COVID-19 pandemic. Based on frame theory, this study employed an experimental design to examine how two contrasting approaches of COVID-19 risk message framing (amplifying vs. attenuating) affected post-pandemic travel intention via the mediation of perceived safety and travel fear, and how resilience and impulsivity as tourist traits moderate these relationships. Survey results based on 481 responses revealed that: (1) risk messages significantly predicted tourists’ perceived safety, travel fear, and travel intention; (2) tourists’ perceived safety and travel fear mediated the effects of risk messages on travel intention; (3) while resilience moderated the effects of message framing on perceived safety and travel intention, impulsivity only moderated the effect of message framing on travel fear. The study provides a theoretical basis and practical implications for destination risk communications. Citation: Journal of Travel Research PubDate: 2022-05-24T08:25:51Z DOI: 10.1177/00472875221095212
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Authors:Hyunsu Kim, Jing Li, Kevin Kam Fung So Abstract: Journal of Travel Research, Ahead of Print. Although the tourism industry, including hotels, has been ravaged by the COVID-19 pandemic, few empirical studies have systematically examined the typology and effectiveness of their responses. To capture common response strategies within the hotel industry and assess their effectiveness, two studies were conducted. Study 1 adopted a hybrid approach involving deductive and inductive thematic analyses to evaluate 4,211 news articles. Five broad themes emerged: (1) revenue management, (2) crisis communication, (3) alternative approaches to service delivery, (4) human resource management, and (5) corporate social responsibility. Drawing upon protection motivation theory, Study 2 included a pre-test, pilot study, and main experimental study to examine the effectiveness of several common response strategies. Results showed that reassuring crisis communication and contactless services can foster consumer confidence and response efficacy, leading to positive consumers’ attitudes and booking intentions. Crisis communication and price discount were found to influence consumers’ attitudes and booking intentions directly. Citation: Journal of Travel Research PubDate: 2022-05-24T08:20:56Z DOI: 10.1177/00472875221095211
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Authors:Hyejin Park, Svetlana Stepchenkova Abstract: Journal of Travel Research, Ahead of Print. Destination Marketing Organization (DMO) websites serve as hubs for disseminating information to tourists and communicating with destination stakeholders via a system of hyperlinks. These websites and their hyperlink structures potentially reflect cultural variations among societies and, therefore, differ in what tourists from other cultures might expect in terms of the information search process, affecting early impressions about the destination. The study compares the hyperlink structure of official DMO websites of South Korea, the United States, and Germany and examines whether the ways of organizing and distributing tourist information are reflective of cultural variations. The collected data were examined using the blockmodeling technique. The main differences among the three networks were found in structural properties and the ways tourist information was distributed. Cultural dimensions can explicate the different patterns of information flow. The findings contribute to the literature on how hyperlinked information can be leveraged to the benefit of tourists. Citation: Journal of Travel Research PubDate: 2022-05-18T09:25:52Z DOI: 10.1177/00472875221095220
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Authors:Lixian Qian, Cheng Zhang Abstract: Journal of Travel Research, Ahead of Print. Electric vehicles (EVs) are a promising sustainable technology for transitioning to a low carbon economy. However, there is a lack of research on how tourist destinations such as hotels and attractions could benefit from EVs. Using evidence from monthly revenue data of 2,774 hotels in Texas of United States (US) between 2015 and 2018, this paper quantifies the economic benefits of hotels hosting Tesla’s charging facilities and finds that nearby attractions amplify the benefits. Further, the study investigates the heterogeneity of the benefits across different hotel segments and their dynamics. The findings reveal that upscale hotels benefit more than luxury as well as mid-price and cheaper hotels from hosting Tesla charging facilities. After Tesla introduced the Model 3, these benefits increased for upscale hotels but decreased for luxury hotels. These findings have important implications for the hospitality and tourism industries to better adapt to the emerging EV transition. Citation: Journal of Travel Research PubDate: 2022-05-18T09:23:31Z DOI: 10.1177/00472875221093017
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Authors:David B. Weaver Abstract: Journal of Travel Research, Ahead of Print. It is argued in this letter that tourism studies, as an autonomous field of academic study, can better position itself in the COVID-19 era as a “pandiscipline” which synthesizes concepts and theories from other disciplines to better describe and explain tourism-related phenomena. Universal core tourism structures and processes, in turn, are captured in “tourisation theory,” which describes the increasing embeddedness of tourism in places as manifested in six tentative propositions and associated impulse, amplification, ubiquity, ascendancy, concentration, and endorsement effects. Citation: Journal of Travel Research PubDate: 2022-05-13T10:13:32Z DOI: 10.1177/00472875221095217
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Authors:Eugene Chan, Ali Gohary Abstract: Journal of Travel Research, Ahead of Print. Anthropomorphism refers to the assignment of human-like traits and characteristics to non-human objects. In the tourism sector, destinations can be anthropomorphized. In this investigation, we explore potential travelers’ power as a factor that predicts to whom destination anthropomorphism appeals. Because anthropomorphism facilitates individuals’ perceived control, which individuals low on power lack but want to regain, we hypothesize in the current research that destination anthropomorphism would appeal more to travelers low (vs. high) on power. The higher perceived control manifests in travel behavior in the form of fewer perceived risks while traveling. We observe that powerless (vs. powerful) participants perceive greater control (Experiment 2) and fewer risks while traveling (Experiment 3) when the destination is anthropomorphized, explaining their higher travel intentions (Experiments 1–3). Our results suggest that whether or not to use anthropomorphism in destination advertising needs to consider potential travelers’ power. Citation: Journal of Travel Research PubDate: 2022-05-11T12:46:41Z DOI: 10.1177/00472875221095215
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Authors:Ralf Buckley Abstract: Journal of Travel Research, Ahead of Print.
Citation: Journal of Travel Research PubDate: 2022-05-11T12:44:20Z DOI: 10.1177/00472875221095214
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Authors:Juan Luis Nicolau, Hakseung Shin, Bora Kim, John F. O’Connell Abstract: Journal of Travel Research, Ahead of Print. While most businesses actively adopt a data-driven approach for revenue management decisions, understanding how air travelers perceive and behave differently to pricing strategies is essential for yielding optimal financial outcomes. This study analyzes the loss aversion and diminishing sensitivity mechanisms of prospect theory in economy and business cabin classes. With rich longitudinal airfares, regression models and revenue data (15,868 observations from the top-10 aviation routes in the world) from 2014 to 2019, this study finds that lower-(higher-)than-expected airfares have a positive (negative) impact on revenue. When the effect of loss-coded and gain-coded tickets were compared, the extent to which passengers avoided losses (vs. welcomed gains) had a greater impact on revenue, supporting that loss aversion applies to the airline revenue, especially for business passengers. This study contributes to the further refinement of prospect theory by showing that the loss aversion and diminishing sensitivity mechanisms manifest differently in each cabin class. Citation: Journal of Travel Research PubDate: 2022-05-11T12:34:47Z DOI: 10.1177/00472875221093014
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Authors:Jano Jiménez-Barreto, Natalia Rubio, Paolo Mura, Erose Sthapit, Sara Campo Abstract: Journal of Travel Research, Ahead of Print. The emergence of the Internet of Things (IoT) has the potential to reframe interactions among tourists, destinations, and service providers in multiple ways. Yet, there is scant empirical evidence on how individuals develop their relationships with IoT devices and how this technology can serve tourists in planning and deciding on particular destinations or services. Drawing on the assemblage theory, we investigated tourists’ interactive experiences when planning trips with and without smart speakers. Methodologically, we employed an interactionist/performative approach that included three qualitative studies to examine tourists’ information production, expressive roles, and information processing styles during interactions with smart speakers in the pre-visit stage. The analysis was driven by grounded theory and utilized computerized psycholinguistic techniques to enrich our research implications for theory, methodology, and tourism management. Citation: Journal of Travel Research PubDate: 2022-05-06T09:09:11Z DOI: 10.1177/00472875221094073
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Authors:Ji Youn Jeong, Kyung-Yur Lee Abstract: Journal of Travel Research, Ahead of Print. This study explores one of the biggest social issues in South Korea, that is, sex tourism, which is illegal but remains in high demand. The study recruited a total of 1,003 respondents, whose responses were analyzed to understand their intentions for sex tourism. Study 1 revealed that sex tourism intention was largely influenced by subjective norms and moderated by ethical awareness and knowledge of illegality. In Study 2, sex tourism intention non-significantly differed across three scenarios of traveling, namely, to a general destination; to an area where prostitution is legal by local law; and with companions with positive opinions about sex tourism. However, Studies 3 and 4 found that the extent to which reminders and warnings about ethics and illegality reduced sex tourism intention differed according to the scenario. The results suggest that sex tourism intention is conditional and controllable, and, thus, government interventions are justified. Citation: Journal of Travel Research PubDate: 2022-04-29T07:26:11Z DOI: 10.1177/00472875221093771
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Authors:Nikoleta Maria Papadopoulou, Manuel Alector Ribeiro, Girish Prayag Abstract: Journal of Travel Research, Ahead of Print. This study develops and tests an integrative model of destination loyalty to tourist hotspot destinations. The study highlights the role of perceived destination adaptation and psychological reactive behaviors in determining tourist satisfaction and loyalty. The model was tested using data collected from 582 respondents who had recently visited one of the “overcrowded” Mediterranean coastal tourism destinations. Findings suggest that perceived destination adaptation negatively influences tourist satisfaction and positively influences reactive behaviors of approach, avoidance, and tolerance. Approach and avoidance behaviors predict assessed crowding levels and tourist satisfaction. Tourists’ tolerance levels on assessed crowding was insignificant. Assessed crowding levels negatively affect tourist satisfaction and intentions to revisit and recommend the destination while positively influencing objections to revisit and recommend the destination. Concomitantly, overtourism awareness moderated the effect of assessed crowding levels on tourist satisfaction and intentions to revisit and recommend the destination. Theoretical and managerial implications are discussed. Citation: Journal of Travel Research PubDate: 2022-04-20T06:46:27Z DOI: 10.1177/00472875221089049
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Authors:Ralf Buckley Abstract: Journal of Travel Research, Ahead of Print. Tourism contributes to mental health. We could: recognize, measure, value, and market those contributions; analyze components and design products to maximize mental health benefits; and use mental health benefits in tourism industry marketing and lobbying. If we measure benefits to health-research standards, then tourism could also gain commercial opportunities within the health sector. Currently, there are widely differing bodies of evidence within different tourism subsectors, reflecting historical research emphases. Music, museums, and shopping malls have been identified as therapeutic for some. Nature tourism therapies have been tested extensively, with a higher standard of evidence. Adventure tourism has been analyzed principally from a phenomenological perspective, indicating powerful psychological effects. Many mental health therapies require continuing behavioral change. Tourism research could contribute to these therapies, since it includes detailed data on the effects of program design and guiding, and individual personalities, interests, capabilities, motivations, experiences, emotions, and satisfaction. Citation: Journal of Travel Research PubDate: 2022-04-18T11:22:59Z DOI: 10.1177/00472875221087669
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Abstract: Journal of Travel Research, Ahead of Print.
Citation: Journal of Travel Research PubDate: 2022-02-21T08:56:25Z DOI: 10.1177/00472875221081957
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Authors:Rockie U. Kei Kuok, Tay T. R. Koo, Christine Lim Abstract: Journal of Travel Research, Ahead of Print. In a globalized environment, a major shock or event can reverberate across tourism interdependent countries over time. This paper aims to empirically examine how economic policy uncertainty (EPU) emanating from a large country may influence inbound and outbound tourism in other countries. Using Global Vector Autoregressive (GVAR) model and two alternative measures of EPU, the study finds the modeled effects of EPU are dependent on the source of EPU measures, level of internationalization, and type of trade-weights used. Notably, the results show the “decline-rebound-overshoot” effect of EPU shock on tourism demand, and capture the link between capital flight and outbound travel from China in times of surge in EPU. This research highlights that GVAR is able to capture previously unobserved empirical insights because assessing the international impact of shocks such as economic crises, pandemics, and political instability necessitates accounting for cross-sectional interdependence in tourism flows between many countries. Citation: Journal of Travel Research PubDate: 2022-02-18T01:44:18Z DOI: 10.1177/00472875211072551
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Authors:Esko Sorakunnas, Henna Konu Abstract: Journal of Travel Research, Ahead of Print. Insight into consumer value forms the basis for successful tourism management. The means-end structures of consumer value in tourism are mainly investigated by qualitative, in-depth laddering interviews while structured, quantitative laddering is less common. This study develops quantitative laddering by digitalizing the Association Pattern Technique (APT) in order to increase its interactive customization. The feasibility of digitally customized APT is piloted by investigating 956 nature-based tourists visiting Finnish national parks. The evaluation of the method is based on epistemological laddering criteria and usability. The results demonstrate greater contextuality, increased sample relevance, delivery of complete chains, and decreased risks of misunderstandings compared to conventional APT. Hence, digitalized APT holds potential for examining the structure of consumer value and its larger sample size also reveals less apparent means-end chains and universal values. However, its wider adoption into managerial processes would benefit from the development of specific software. Citation: Journal of Travel Research PubDate: 2022-02-17T06:58:45Z DOI: 10.1177/00472875221077976
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Authors:Yang Yang, Linjia Zhang, Laurie Wu, Zhenlong Li Abstract: Journal of Travel Research, Ahead of Print. This study aims to investigate the moderating effects of various distance measures on the relationship between relative pandemic severity and bilateral tourism demand. After confirming its validity using actual hotel and air demand measures, we leveraged data from Google Destination Insights to understand daily bilateral tourism demand between 148 origin countries and 109 destination countries. Specifically, we estimated a series of fixed-effects panel data gravity models based on the year-over-year change in daily demand. Results show that a 10% increase in seven-day smoothed COVID-19 cases led to a 0.0658% decline in year-over-year demand change. The moderating distance measures include geographic, cultural, economic, social, and political distance. Results show that long-haul tourism demand was less affected by a destination’s pandemic severity relative to tourists’ place of origin. The moderating effect of national cultural dimensions indulgence versus constraints was also confirmed. Lastly, a discussion and implications for international destination marketing are provided. Citation: Journal of Travel Research PubDate: 2022-02-12T11:07:08Z DOI: 10.1177/00472875221077978
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Authors:Angelina De Pascale, Marta Meleddu, Tindara Abbate, Marco Pellicano Abstract: Journal of Travel Research, Ahead of Print. People with disabilities (PwDs) face various constraints connected to their participation in tourism activities. This topic has become of greater academic interest in recent years, however, the study of gender issues in this context is still marginal. The present paper seeks to analyze gender differences in PwDs’ propensity to travel, explicitly examining constraints that may limit social inclusion in tourism activities. The empirical analysis is focused on sample data of the Italian population of PwDs gathered through an online questionnaire administered between April and July 2020. The findings reveal gender differences in PwDs travel participation, underlining matters related to constraints “impose,” by society as a whole. The paper discusses the implications of breaking down barriers and provides insights into the tourism industry so as to ensure accessibility, accurate information, and inclusivity. Citation: Journal of Travel Research PubDate: 2022-02-12T11:00:37Z DOI: 10.1177/00472875211073976
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Authors:Subrata Kumar Mitra, Manojit Chattopadhyay, Tapas Kumar Chatterjee Abstract: Journal of Travel Research, Ahead of Print. This study evaluates the nonlinear relationship between gender inequality and tourism receipts using a standard quantile regression approach and advances the results with an asymmetric application. Gender inequality is a pervasive and complex phenomenon rooted in the socio-economic culture of many countries. The reasons for inequality have country-specific situations, and to gain a broader understanding, countries were grouped by their income levels to explore the relationships for different groups. The study concludes that not all countries stimulate overall gender inequality through tourism. The study results show that in all but the 10th quantile, tourism had a negative and significant relationship with gender inequality providing support for the notion that tourism helps narrow the gender gap. The exceptions were found only at the 10th quantile indicates that low-income countries with low levels of tourism development could not derive the benefits of tourism’s potential in reducing gender inequality. Citation: Journal of Travel Research PubDate: 2022-02-05T09:45:31Z DOI: 10.1177/00472875211073975
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Authors:Hakseung Shin, Richard R. Perdue Abstract: Journal of Travel Research, Ahead of Print. While the historical focus of customer value research has been on transactional values, it is important to also understand the non-transactional values co-created by customer online engagement behaviors. However, online engagement research in tourism has focused almost exclusively on experience sharing behaviors via online review websites. This research is purposed to develop a multi-dimensional measure of non-transactional values created via online brand community members’ engagement behaviors. Focusing on Marriott Bonvoy Insider Brand Community members, scale development procedures were used to identify four dimensions of non-transactional value: influential-experience value, C-to-B innovation value, relational value, and functional value. The scale achieves good validity and reliability. Relationships with both antecedents (e.g., internal and external motivations) and consequences (e.g., brand attachment and brand loyalty) were examined to assess nomological validity. Tourism researchers and managers can employ this scale to diagnose the non-transactional values co-created by customer online engagement behaviors. Citation: Journal of Travel Research PubDate: 2022-02-05T09:43:20Z DOI: 10.1177/00472875211073618
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Authors:George Athanasopoulos, Rob J. Hyndman, Nikolaos Kourentzes, Mitchell O’Hara-Wild Abstract: Journal of Travel Research, Ahead of Print. The COVID-19 pandemic has had a devastating effect on many industries around the world including tourism and policy makers are interested in mapping out what the recovery path will look like. We propose a novel statistical methodology for generating scenario-based probabilistic forecasts based on a large survey of 443 tourism experts and stakeholders. The scenarios map out pessimistic, most-likely and optimistic paths to recovery. Taking advantage of the natural aggregation structure of tourism data due to geographic locations and purposes of travel, we propose combining forecast reconciliation and forecast combinations implemented to historical data to generate robust COVID-free counterfactual forecasts, to contrast against. Our empirical application focuses on Australia, analyzing international arrivals and domestic flows. Both sectors have been severely affected by travel restrictions in the form of international and interstate border closures and regional lockdowns. The two sets of forecasts, allow policy makers to map out the road to recovery and also estimate the expected effect of the pandemic. Citation: Journal of Travel Research PubDate: 2022-01-28T07:11:12Z DOI: 10.1177/00472875211059240
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Authors:Astrid Nørfelt, Florian Kock, Ingo Oswald Karpen, Alexander Josiassen Abstract: Journal of Travel Research, Ahead of Print. Paradoxical at first sight, some tourists engage in activities involving negative emotions and even physical pain. Tourism scholars have begun investigating this phenomenon and have called for more of such research. Against this background, the authors introduce to tourism the notion of benign masochism, defining it as a trait describing a person’s tendency to embrace and seek pleasure through safely playing with a stimulating level of physical pain and negative emotions. In doing so, the authors root benign masochism in the notion of play from evolutionary psychology and develop a benign masochism scale that is able to predict various tourism outcomes, including willingness to visit a haunted house, to go on a challenging adventure holiday, and to visit a nuclear disaster site. The authors conclude by discussing theoretical and managerial implications as well as limitations and future opportunities for research. Citation: Journal of Travel Research PubDate: 2022-01-17T10:57:55Z DOI: 10.1177/00472875211067550
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Authors:Melis Giuseppe, McCabe Scott, Atzeni Marcello, Del Chiappa Giacomo Abstract: Journal of Travel Research, Ahead of Print. Value co-creation has emerged as an important competitive strategy leading to value innovation. In tourist destinations co-creation results from the participation of multiple actors synchronously and contextually in value realization. Yet value co-creation remains highly theoretical and lacks empirical operationalization, especially in destination contexts. Are tourism destinations able and sufficiently mobilized to exploit the potential offered by co-creation theory' This paper operationalizes two fundamental dimensions of the value co-creation process, collaboration and learning, by developing and testing a measurement scale to evaluate the perceived impact of these dimensions on the market performance of actors at a tourist destination. Contributions to the literature on value co-creation and learning as well as managerial implications are discussed and suggestions for further research are made. Citation: Journal of Travel Research PubDate: 2022-01-13T12:33:17Z DOI: 10.1177/00472875211070349
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Authors:ZiMing Jiang, HongWei Tu Abstract: Journal of Travel Research, Ahead of Print. Drawing on conservation of resources (COR) theory, this study examines how and when sincere social interaction affects tourist immersion at the destination. We develop a moderated mediation model in which emotional solidarity mediates the relationship between sincere social interaction and tourist immersion, while extraversion moderates the link between sincere social interaction and emotional solidarity. Data were collected from 391 tourists via an online survey and were analyzed using partial least squares structural equation modeling (PLS-SEM). The findings indicate that sincere social interaction directly influences tourist immersion, and this relationship is mediated by emotional solidarity. Furthermore, extraversion significantly moderates the effects of sincere social interaction on emotional solidarity, and this effect is stronger for tourists with high extraversion scores. Additionally, extraversion strengthens the indirect link between sincere social interaction and tourist immersion, and again, the link is stronger for highly extraverted tourists. Citation: Journal of Travel Research PubDate: 2022-01-08T09:21:11Z DOI: 10.1177/00472875211067549
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Authors:Jiangchi Zhang, Chaowu Xie, Yanying Chen, You-De Dai, Wang Yi-Jun Abstract: Journal of Travel Research, Ahead of Print. The match between destinations’ crisis communication sources and crisis types, and their impacts on tourists’ travel intentions, has not yet been investigated. This research explored the effect of destinations’ crisis communication on tourists’ travel intentions based on different crisis types (i.e., victimized and preventable crises) and communication sources (i.e., from the government, businesses, and other tourists). Results showed that crisis type had a matching effect on the impact process of crisis communication sources on tourists’ travel intentions. In addition, the mediation effects of tourists’ heuristic processing and perceived safety on destinations’ crisis communication–tourists’ travel intentions were confirmed. This study uncovered a matching effect of destinations’ crisis communication sources and crisis types. Results offer valuable theoretical and practical implications regarding destinations’ crisis communication agendas, crisis communication systems, and strategies for alleviating negative consequences of crises. Citation: Journal of Travel Research PubDate: 2022-01-08T09:15:11Z DOI: 10.1177/00472875211067548
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Authors:Christof Backhaus, Tobias Heussler, Valeria Croce Abstract: Journal of Travel Research, Ahead of Print. A solid understanding of when travel decisions are made in relation to travelers’ planning horizons is crucial for travel service providers. Despite its importance, there are very few empirical studies investigating the planning horizon and its antecedents in travel research literature. This study contributes to bridging this gap by conceptualizing a two-level model of antecedents of travelers’ planning horizons. In addition to individual traveler- and trip-related aspects, the model provides a cross-cultural perspective on international travelers’ planning horizons by including uncertainty avoidance, individualism, and long-term orientation as cultural-level antecedents. Drawing on a nested dataset of 4,074 international travelers from 17 countries worldwide, the results of a two-level hierarchical regression model show that, in addition to individual-level aspects, cultural antecedents play an important role in determining planning horizons. Based on the empirical results, the paper discusses implications for theory and travel service providers. Citation: Journal of Travel Research PubDate: 2022-01-08T09:12:10Z DOI: 10.1177/00472875211066112
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Authors:Wan Yang, Ye Zhang, Yao-Chin Wang Abstract: Journal of Travel Research, Ahead of Print. To inform consumption choices bring people greater happiness, it is necessary to identify the types of consumption with greater happiness-generating potential. Using an experimental design, this research demonstrates that tourism experiences tend to cultivate happiness better than possessions, by empirically testing a potential underlying mechanism of such superiority—tourism’s potential to cultivate eudaimonia (i.e., the more enduring form of happiness that accounts for the bigger picture beyond the self) without explicit eudaimonic motives. The mechanism can aid the identification of forms of consumption that maximize happiness. This research makes multi-faceted contributions to the tourism and consumption literature on eudaimonia and happiness promotion, including how its revealed potential in implicitly cultivating eudaimonia renders tourism a better consumption choice than material possessions for happiness maximization. Practically, the study suggests how tourism experiences can be designed and marketed to capitalize on the eudaimonic potential. Citation: Journal of Travel Research PubDate: 2022-01-08T09:08:11Z DOI: 10.1177/00472875211064631
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First page: 1474 Abstract: Journal of Travel Research, Ahead of Print.
Citation: Journal of Travel Research PubDate: 2022-05-03T11:31:18Z DOI: 10.1177/00472875221099071
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