Subjects -> RECREATION, TRAVEL AND TOURISM (Total: 204 journals)
    - HOTELS AND RESTAURANTS (2 journals)
    - LEISURE AND RECREATION (24 journals)
    - RECREATION, TRAVEL AND TOURISM (178 journals)

RECREATION, TRAVEL AND TOURISM (178 journals)                     

Showing 1 - 36 of 36 Journals sorted by number of followers
Annals of Tourism Research     Hybrid Journal   (Followers: 35)
Translation Studies     Hybrid Journal   (Followers: 24)
Current Issues in Tourism     Hybrid Journal   (Followers: 23)
Tourism Management     Hybrid Journal   (Followers: 22)
Journal of Sustainable Tourism     Hybrid Journal   (Followers: 20)
International Journal of Culture Tourism and Hospitality Research     Hybrid Journal   (Followers: 20)
Asia Pacific Journal of Tourism Research     Hybrid Journal   (Followers: 18)
Tourism Geographies: An International Journal of Tourism Space, Place and Environment     Hybrid Journal   (Followers: 17)
Journal of Travel & Tourism Marketing     Hybrid Journal   (Followers: 15)
International Journal of Tourism Research     Hybrid Journal   (Followers: 15)
Journal of Hospitality & Tourism Research     Hybrid Journal   (Followers: 15)
Journal of Environmental Management and Tourism     Open Access   (Followers: 14)
International Journal of Hospitality & Tourism Administration     Hybrid Journal   (Followers: 14)
Journal of Hospitality and Tourism Management     Full-text available via subscription   (Followers: 13)
Journal of Tourism and Himalayan Adventures     Open Access   (Followers: 13)
Journal of Travel Research     Hybrid Journal   (Followers: 13)
Journal of Heritage Tourism     Hybrid Journal   (Followers: 12)
International Journal of Applied Earth Observations and Geoinformation     Open Access   (Followers: 12)
International Journal of Tourism Anthropology     Hybrid Journal   (Followers: 11)
International Journal of Contemporary Hospitality Management     Hybrid Journal   (Followers: 11)
American Journal of Tourism Management     Open Access   (Followers: 11)
Tourism Analysis     Full-text available via subscription   (Followers: 11)
Almatourism - Journal of Tourism, Culture and Territorial Development     Open Access   (Followers: 10)
Tourism Economics     Full-text available via subscription   (Followers: 10)
Mobilities     Hybrid Journal   (Followers: 10)
International Journal of Hospitality Management     Hybrid Journal   (Followers: 10)
American Journal of Tourism Research     Open Access   (Followers: 10)
Journal of Hospitality & Tourism Education     Hybrid Journal   (Followers: 9)
Journal of Tourism and Cultural Change     Hybrid Journal   (Followers: 9)
Nepalese Journal of Hospitality and Tourism Management     Open Access   (Followers: 9)
Tourism Planning & Development     Hybrid Journal   (Followers: 8)
Tourism     Open Access   (Followers: 8)
Journal of Hospitality Marketing & Management     Hybrid Journal   (Followers: 8)
Information Technology & Tourism     Full-text available via subscription   (Followers: 8)
E-Journal of Tourism     Open Access   (Followers: 8)
International Journal of Tourism Policy     Hybrid Journal   (Followers: 8)
Tourism & Management Studies     Open Access   (Followers: 7)
International Journal of Digital Culture and Electronic Tourism     Hybrid Journal   (Followers: 7)
Cornell Hospitality Quarterly     Hybrid Journal   (Followers: 7)
Journal of Sport & Tourism     Hybrid Journal   (Followers: 7)
Tourism and Hospitality Research     Hybrid Journal   (Followers: 7)
Journal of Policy Research in Tourism, Leisure and Events     Hybrid Journal   (Followers: 7)
International Journal of Religious Tourism and Pilgrimage     Open Access   (Followers: 6)
International Journal of Event and Festival Management     Hybrid Journal   (Followers: 6)
Tourism Review     Hybrid Journal   (Followers: 6)
Journal of Tourism Insights     Open Access   (Followers: 6)
Anatolia : An International Journal of Tourism and Hospitality Research     Hybrid Journal   (Followers: 6)
Tourism Management Perspectives     Hybrid Journal   (Followers: 6)
Studies in Travel Writing     Hybrid Journal   (Followers: 6)
Tourism Culture & Communication     Full-text available via subscription   (Followers: 6)
Journal of China Tourism Research     Hybrid Journal   (Followers: 5)
Journal of Hospitality Management and Tourism     Open Access   (Followers: 5)
Tourism Review International     Full-text available via subscription   (Followers: 5)
Australian Antarctic Magazine     Free   (Followers: 5)
Space and Culture     Hybrid Journal   (Followers: 5)
Advances in Hospitality and Tourism Research     Open Access   (Followers: 5)
Event Management     Full-text available via subscription   (Followers: 5)
Journal of Quality Assurance in Hospitality & Tourism     Hybrid Journal   (Followers: 5)
ASEAN Journal on Hospitality and Tourism     Open Access   (Followers: 5)
International Journal of Knowledge Management in Tourism and Hospitality     Hybrid Journal   (Followers: 5)
International Journal of Tourism Sciences     Hybrid Journal   (Followers: 4)
Scandinavian Journal of Hospitality and Tourism     Hybrid Journal   (Followers: 4)
International Journal of Recreation and Sports Science     Open Access   (Followers: 4)
International Journal of Tourism Cities     Hybrid Journal   (Followers: 4)
Journal of Outdoor Recreation and Tourism     Hybrid Journal   (Followers: 4)
Tourism Recreation Research     Hybrid Journal   (Followers: 4)
Journal of Tourism Research & Hospitality     Hybrid Journal   (Followers: 4)
Visitor Studies     Hybrid Journal   (Followers: 4)
European Journal of Tourism, Hospitality and Recreation     Open Access   (Followers: 4)
Tourist Studies     Hybrid Journal   (Followers: 4)
Journal of Hospitality and Tourism Technology     Hybrid Journal   (Followers: 4)
Globe, The     Full-text available via subscription   (Followers: 4)
International Journal of Hospitality and Event Management     Hybrid Journal   (Followers: 3)
Journal of Ecotourism     Hybrid Journal   (Followers: 3)
International Journal of Contemporary Tourism Research     Open Access   (Followers: 3)
Journal of Gastronomy and Tourism     Hybrid Journal   (Followers: 3)
Hospitality & Society     Hybrid Journal   (Followers: 3)
Interaction     Full-text available via subscription   (Followers: 3)
Journal of Tourism Futures     Open Access   (Followers: 3)
Journal of Business & Hotel Management     Partially Free   (Followers: 3)
Journal of Tourism, Hospitality and Sports     Open Access   (Followers: 3)
Journal of Hospitality, Leisure, Sport & Tourism Education     Full-text available via subscription   (Followers: 3)
Worldwide Hospitality and Tourism Themes     Hybrid Journal   (Followers: 2)
Caderno Virtual de Turismo     Open Access   (Followers: 2)
Craft Research     Hybrid Journal   (Followers: 2)
Tourism in Marine Environments     Full-text available via subscription   (Followers: 2)
Podium Sport, Leisure and Tourism Review     Open Access   (Followers: 2)
Cuadernos de Turismo     Open Access   (Followers: 2)
Journal of Park and Recreation Administration     Full-text available via subscription   (Followers: 2)
Turismo y Sociedad     Open Access   (Followers: 2)
International Journal of Applied Sciences in Tourism and Events     Open Access   (Followers: 2)
Journal of Vacation Marketing     Hybrid Journal   (Followers: 2)
The Journal : Tourism and Hospitality Essentials Journal     Open Access   (Followers: 1)
International Journal of Travel Medicine and Global Health     Open Access   (Followers: 1)
Journal of Multidisciplinary Academic Tourism     Open Access   (Followers: 1)
International Journal of Entertainment Technology and Management     Hybrid Journal   (Followers: 1)
Acta Economica Et Turistica     Open Access   (Followers: 1)
Anatolia : A Journal of Tourism Research     Open Access   (Followers: 1)
Journal of Tourism & Adventure     Open Access   (Followers: 1)
Mondes du Tourisme     Open Access   (Followers: 1)
Journal of Franco-Irish Studies     Open Access   (Followers: 1)
Educación física y deporte     Open Access   (Followers: 1)
40 [degrees] South     Full-text available via subscription   (Followers: 1)
Journal of Travel Medicine     Hybrid Journal   (Followers: 1)
Gestion Turistica     Open Access   (Followers: 1)
Journal of Hospitality and Tourism Insights     Hybrid Journal   (Followers: 1)
Infinitum: Revista Multidisciplinar     Open Access   (Followers: 1)
Rangeland Journal     Hybrid Journal   (Followers: 1)
Bulletin of Kyiv National University of Culture and Arts. Series in Tourism     Open Access   (Followers: 1)
Journal of Place Management and Development     Hybrid Journal   (Followers: 1)
Recreation and Society in Africa, Asia and Latin America     Open Access   (Followers: 1)
Marketing & Tourism Review     Open Access   (Followers: 1)
Tourism Critiques : Practice and Theory     Open Access  
ARA : Revista de Investigación en Turismo     Open Access  
Tourism and Heritage Journal     Open Access  
Journal of Tourism and Heritage Research     Open Access  
Perspectives in Asian Leisure and Tourism     Open Access  
Juara : Jurnal Olahraga     Open Access  
Sasdaya : Gadjah Mada Journal of Humanities     Open Access  
New Approaches in Sport Sciences     Open Access  
International Journal of Geoheritage and Parks     Open Access  
Journal of Applied Sciences in Travel and Hospitality     Open Access  
Gaze: Journal of Tourism and Hospitality     Open Access  
Journal of Tourism and Hospitality Education     Open Access  
Journal of International and Thai Tourism     Open Access  
Sport i Turystyka : Środkowoeuropejskie Czasopismo Naukowe     Open Access  
Dusit Thani College Journal     Open Access  
Journal of Halal Product and Research     Open Access  
Tourism and Travelling     Open Access  
Güncel Turizm Araştırmaları Dergisi     Open Access  
Gastroia : Journal of Gastronomy And Travel Research     Open Access  
Journal of Tourism Intelligence and Smartness     Open Access  
Jurnal Destinasi Pariwisata     Open Access  
Jurnal Analisis Pariwisata     Open Access  
Jurnal IPTA     Open Access  
Jurnal Kepariwisataan dan Hospitalitas     Open Access  
Jurnal Pariwisata Terapan     Open Access  
Via : Tourism Review     Open Access  
Matkailututkimus     Open Access  
Revista Internacional de Turismo y Empresa     Open Access  
Revista Internacional de Derecho del Turismo     Open Access  
Revista Iberoamericana de Ciencias de la Actividad Física y el Deporte     Open Access  
ROTUR : Revista de Ocio y Turismo     Open Access  
Jurnal Pariwisata Pesona     Open Access  
Geotourism/Geoturystyka     Open Access  
Revista Organizações em Contexto     Open Access  
Geofronter     Open Access  
Espiga     Open Access  
Revista Eletrônica de Administração e Turismo     Open Access  
Revista Eletrônica Academicus     Open Access  
Matrik : Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan     Open Access  
Cenário : Revista Interdisciplinar em Turismo e Território     Open Access  
Turystyka Kulturowa     Open Access  
Jurnal Master Pariwisata (Journal Master in Tourism Studies)     Open Access  
RACE - Revista de Administração, Contabilidade e Economia     Open Access  
Research in Hospitality Management     Open Access  
Revista Interamericana de Ambiente y Turismo     Open Access  
Revista de Gestão Ambiental e Sustentabilidade - GeAS     Open Access  
Revista de turism - studii si cercetari in turism     Open Access  
Multiciencias     Open Access  
Téoros     Open Access  
Polish Journal of Sport and Tourism     Open Access  
Journal of Hospitality Financial Management     Open Access  
TRANSIT     Open Access  
EchoGéo     Open Access  
Journeys     Full-text available via subscription  

           

Similar Journals
Journal Cover
Journal of Hospitality & Tourism Research
Journal Prestige (SJR): 2.15
Citation Impact (citeScore): 4
Number of Followers: 15  
 
  Hybrid Journal Hybrid journal (It can contain Open Access articles)
ISSN (Print) 1096-3480 - ISSN (Online) 1557-7554
Published by Sage Publications Homepage  [1174 journals]
  • Forecasting Tourism in the EU after the COVID-19 Crisis

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      Authors: Ulrich Gunter, Egon Smeral, Bozana Zekan
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      The COVID-19 pandemic has restricted both business and social life over the last two years. Stop-and-go policies enacted as containment measures have further impacted the global economy, and tourism in particular. Tourism demand shows only weak signs of a sustainable recovery. The medium-term outlook remains highly uncertain, and yet few studies have addressed the development of the tourism and leisure industries in the years ahead. In this context, we forecast demand in selected EU countries in terms of total expenditure on outbound travel (tourism imports) using a panel pooled Fully Modified Ordinary Least Squares (FMOLS) approach. Baseline and downside scenarios are elaborated to project demand for foreign travel until 2025.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-09-30T06:13:05Z
      DOI: 10.1177/10963480221125130
       
  • Social justice or social stigma' Hotel customers’ perception on
           branded hotel used as quarantine facility

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      Authors: Fu Chieh Hsu, Elizabeth Agyeiwaah, Jing Liu, Noel Scott
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      This study provides evidence that hotels could reap benefits by including social justice notions of equity and fairness in their corporate social responsibility (CSR) activities. The study develops a novel conceptual model for understanding perceived social justice in the context of COVID-19 quarantine hotels based on social exchange theory. Data was collected using an online survey of 465 hotel customers, with results analyzed using structural equation modeling and bootstrap analysis. The results show that perceived CSR is a significant antecedent of brand loyalty and identification while perceived social justice mediates this relationship. Further, most human values, except the openness to change, were found to moderate the mediated relationship between perceived CSR and brand loyalty and identification through their interaction with perceived social justice. In general, the mediating effect of perceived social justice was stronger when the hotel customers scored higher on human value dimensions. Theoretical and practical implications are also discussed.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-09-26T08:42:29Z
      DOI: 10.1177/10963480221127187
       
  • Visit Intention Via Mobile App Usage in Pandemic Alleviation: Influences
           of Regulatory Focus and Risk

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      Authors: Xiao (Shannon) Yi, Hwang Kim, Xiaoyan Luo, Lisa C. Wan
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      This study examines the relationship between pandemic alleviation and tourists’ intention to visit tourist and hospitality sites. It identifies that tourists’ regulatory focus affects their risk perception in visiting tourist and hospitality sites via mobile app usage during the stage of pandemic alleviation. Mixed methods that combine quantitative modeling and experiment were adopted. A total of six sets of panel data of mobile app usage in South Korea during and after the first wave of the pandemic was analyzed, supported by an experimental study to test the causal effect. Results reveal an increasing intention to engage in on-site hospitality and tourism activities in the alleviating period of a pandemic wave. This tendency is stronger for promotion-focused (vs. prevention-focused) tourists. The experimental study also confirms that risk perception mediates the relationship between pandemic alleviation and visit intention. This research provides insights for facilitating the recovery of the travel and hospitality industry.HighlightsMobile app use records reflect visit intention to tourist sites in the pandemic.Perceived risk mediates the effect of pandemic alleviation on visit intention.Promotion-focused people show higher visit intention when pandemic waves abate.A mixed-method approach was adopted to examine the aforementioned effects.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-09-10T06:16:29Z
      DOI: 10.1177/10963480221123094
       
  • How Employees Experience Digital Transformation: A Dynamic And
           Multi-Layered Sensemaking Perspective

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      Authors: Annemiek H. T. Van Der Schaft, Xander D. Lub, Beatrice Van Der Heijden, Omar N. Solinger
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      The capacity to deal with digital transformation is a valuable asset for established organizations, and employees play a crucial role in this process. This study contributes to the understanding of employees’ sensemaking of digital transformation in the tour operating industry. Using prior digital transformation research, construal-level theory (CLT), and dynamic change perspectives, our scholarly work focuses on the complexities of organizational change in a digital transformation context. Although employees generally support digital transformation, our findings show that their perceptions change over time across a range of specific challenges experienced during the employee change journey. Our findings stress the importance of adopting a social exchange lens in digital transformation knowledge as this represents deep structure change that might cause well-designed transformation processes to fail. Implications for hospitality and tourism management are discussed.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-09-08T07:23:15Z
      DOI: 10.1177/10963480221123098
       
  • Framing Food Tourism videos: What drives viewers’ attitude and
           behavior'

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      Authors: Christina G. Chi, Demi Shenrui Deng, Oscar Hengxuan Chi, Hongxia Lin
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Despite the prevalence of food tourism-related short videos on social networking services, few studies have examined the effectiveness of such videos in promoting food tourism. This study aims to address this gap in literature via three experimental studies. Specifically, Study 1 reveals significantly different attitudes across participants who watch food tourism videos with different framing styles (information-focused, emotion-focused, and commercial-focused); and viewers’ attitudes significantly influence their video-sharing and destination visit intention. Study 2 suggests that information-focused and emotion-focused videos influence viewers’ attitude via distinct routes, that is, cognitive evaluations and aroused emotions, respectively. Study 3 finds that different locations and lengths of embedded commercial content in a video induce different levels of brand awareness. This study is amongst the first to uncover the effects of food tourism video framing styles on viewers’ attitudes and behaviors, unravel the underlying mechanism, and explore the most effective brand placement strategies in food tourism promotion.HighlightsInformation-focused video is the most effective in promoting food tourism.Information-focused video triggers cognitive evaluations.Placing commercial content in the middle or end of a video is more effective.Ten-second embedded commercial content is as persuasive as the traditional 15 seconds.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-09-06T07:03:12Z
      DOI: 10.1177/10963480221123097
       
  • A Framework of Facilitators and Barriers to Career Adaptability: Migrant
           Hotel Workers During COVID-19

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      Authors: Janice Jones, Ashokkumar Manoharan, Zhou Jiang, Manisha Singal
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      We examine internal and external factors that build or thwart the career adaptability resources of migrant hotel workers. Drawing on qualitative data at two points in time over a 12-month period during COVID-19, results show that while some migrant workers changed roles and exited hotels, for most, job changes were a shorter-term, separation phenomenon, with migrants transitioning back to their employer within a year. Psychological, social, and human capital resources facilitated career adaptability, while psychoemotional support from managers and peers fostered the confidence of temporary migrants, and facilitated positive affect, which was integral to their openness to exploring alternate hospitality careers. Inhibitors to career adaptability included a lack of agency among temporary migrants, and career entrenchment of mid-career permanent migrants. Our model provides a fine-grained, holistic understanding of the antecedents of career adaptability, enriching career construction theory by clarifying the contexts that drive career adaptability in the evolving, COVID-19 context.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-08-13T09:07:17Z
      DOI: 10.1177/10963480221118820
       
  • Intellectual Structure of the Hospitality Literature Via Topic Modeling
           Analysis

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      Authors: Mehmet Ali Koseoglu, Antony King Fung Wong, Seongseop (Sam) Kim
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      The purpose of this research was to provide a comprehensive analysis of the hidden intellectual structure of hospitality research. This study combined Latent Dirichlet allocation (LDA) and text-net analysis (TNA) as the topic modeling approach for 7,931 articles with approximately 290,000 references in seven top-tier hospitality journals from 1960 to 2019. A total of 10 specific research topics were identified, with their probability timelines, in hospitality research. The results showed that hospitality research is focused on the empirical testing of relationships rather than theory building. A stakeholder research approach was identified, which includes the perspectives of management, employees, and customers. These findings contribute by revealing the hidden pattern of intellectual structures and research trends in hospitality research and overcoming the weaknesses of traditional co-citation analysis. Also, the study provides evidence of a shift from narrow to diverse research topics, thereby offering useful implications for hospitality practitioners.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-08-13T08:59:00Z
      DOI: 10.1177/10963480221118814
       
  • Virtual Tourism Experiences and Mental Restoration

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      Authors: Gabby Walters, Chelsea Gill, Le Diem Quynh Pham, Sebastian Filep
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Virtual reality is providing new opportunities for health and well-being, organizational learning, and tourism management. The study reported in this paper aims to examine whether engaging in a virtual reality tourism experience could function as a restorative intervention strategy to enhance mental well-being of employees in the workplace. The study employed a lab-based pre–post experimental design to test the effectiveness of a virtual reality tourism experience, involving a nature-based marine setting, to enhance mental restoration and reduce mental fatigue. The results show that 3 minutes of a virtual tourism experience can lead to enhanced concentration while boosting the mental well-being of employees, while, at the same time, providing destinations with an opportunity to promote “real” experiences.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-08-01T06:39:43Z
      DOI: 10.1177/10963480221116047
       
  • Threat-Induced Sustainability: How Covid-19 has Affected Sustainable
           Behavioral Intention and Sustainable Hotel Brand Choice

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      Authors: Seongseop (Sam) Kim, Jungkeun Kim, Jacob C. Lee, Jinah Park
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      The purpose of this research was to explore the influence of the COVID-19 pandemic on consumers’ sustainable consumption behavior. It investigated whether the perceived threat of COVID-19 increased their intention to choose a sustainable hotel brand option. It examined whether environmental concern and the perceived value of patronizing a sustainable business mediated the relationship between the perceived threat of COVID-19 and sustainable behavioral intention. Five experimental studies indicated that the pandemic contributed to elevating sustainable behavioral intention. Environmental concern and the perceived value of patronizing a sustainable business played a mediating role in the relationship between the perceived threat of COVID-19 and sustainable behavioral intention. Another important outcome was that customers showed a preference for choosing a sustainable hotel brand over a non-sustainable brand, even when the price was higher.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-08-01T06:30:51Z
      DOI: 10.1177/10963480221116060
       
  • The slow movements: Informetric mapping of the scholarship and
           implications for tourism and hospitality

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      Authors: Anton Klarin, Eerang Park, Sangkyun Kim
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Slow food and the consequent slow movements are becoming more evident in research and media with the recognition of its implications for sustainability in many spheres of society. This study—the first systematic literature review of this topic—offers a comprehensive interdisciplinary investigation into slow movements which allows us to gain a systems view of the scholarship; stakeholder-oriented insights; and a holistic understanding of slowness while recognizing the various movements within and providing future research directions for tourism and hospitality researchers. This study identifies that slowness has extended to most aspects of our everyday life, such as the slow city, slow management, slow fashion, slow philosophy in general, and slow tourism; the latter offering COVID-19 post-pandemic recovery opportunities through sustainable tourism and hospitality. This study acts as a springboard for a better understanding of the slow(ness) movements to encourage more proactive interactions with key stakeholders and to develop the field further.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-08-01T06:28:36Z
      DOI: 10.1177/10963480221116049
       
  • Convergence of Boundaries in Tourism, Hospitality, Events, and Leisure:
           Defining the Core and Knowledge Structure

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      Authors: Xinran Y. Lehto, Ksenia Kirillova, Dan Wang, Xiaoxiao Fu
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      This study aims to address the convergence of boundaries in Tourism, Hospitality, Events, and Leisure (THEL) fields. We offer a synthesized definition of THEL and discuss a set of meta-concepts that define the core and knowledge structure of THEL. We argue that hospitality, experience, and place are unifying constructs upon which all THEL scholarship activities and practice fields are established. The paper invites a system-wide conversation to stimulate thinking regarding academic discipline building at a time when technological and societal forces are transforming work, life, and education. This research contributes to modernization of THEL and engenders new perspectives to guide future scholarship. This paper invites a reassessment of curricular structures to stay relevant and adaptive to changing needs of contemporary societies.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-07-22T10:41:34Z
      DOI: 10.1177/10963480221108667
       
  • Meta-analytically linking the marketing mix to hospitality
           organizations’ performance

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      Authors: SangGon (Edward) Lim, Chihyung (Michael) Ok
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      The body of work investigating marketing and strategic initiatives based on the marketing mix to enhance hospitality organizations’ performance has grown considerably over the last few decades. However, the literature has returned mixed findings that call into question the theoretical and practical effectiveness of the marketing mix. This study meta-analytically examines associations between multiple variables from the marketing mix and hospitality organizations’ performance through a synthesis of 185 relationships across 72 studies. The most impactful predictors were marketing expenses, franchising, and internationalization (objective measures), and quality control, strategic alliances, and market orientation (subjective measures). Marketing trends were also considered by assessing the moderating role of publication year in the respective relationships of brand image, internationalization, franchising, marketing expenses, and strategic alliances with performance. The identified antecedents offer insight into how hospitality managers strategically allocate organizational resources. Results offer compelling evidence for the hospitality marketing and strategic management literature.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-07-20T10:45:18Z
      DOI: 10.1177/10963480221112052
       
  • Greenwashing in workplace: The influencing mechanism of psychological
           contract fulfillment and the moderating role of ethical work climate

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      Authors: Hairong Zhao, Yan Xu, Xinrui Wang
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Although green strategies are advocated, not all organizations follow the environmentally friendly rules as they claim. The term of greenwashing is applied to organizations that exaggerate their efforts in protecting the environment and provide misleading information about the greenness of their service. Employees may undertake unethical pro-organizational behaviors (e.g., greenwashing), when they are equipped with less environmentally friendly products. This investigation explores the mechanism of psychological contract fulfillment affecting greenwashing behavior in the hospitality context. We use a mixed-method approach and conduct two studies by collecting both quantitative and qualitative data. Findings suggest that psychological contract fulfillment increases the level of greenwashing behavior, with moral disengagement playing a mediating role. Further, an ethical climate moderates the relation between psychological contract fulfillment and moral disengagement; specifically, when employees work in a team with a high-level ethical climate, the positive relation between psychological contract fulfillment and moral disengagement is weakened. This research deepens the existing insight into the mechanism of influencing service workers’ greenwashing behaviors.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-07-20T10:42:53Z
      DOI: 10.1177/10963480221109551
       
  • Fear of Covid-19 and Hotel Frontline Employees’ Sense of Work
           Alienation: Intervening and Interactional Analysis

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      Authors: Michael Yao-Ping Peng, Adeel Khalid, Muhammad Usman, Muhammad Aamir Shafique Khan, Moazzam Ali
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      The present study examines the role of death anxiety as an important mechanism underlying the relationship between fear of Covid-19 and hotel frontline employees’ (FLEs) sense of work alienation. Importantly, the study proposes FLEs’ intrinsic spirituality as being a relevant boundary condition. Results, based on time-lagged survey data (three rounds, 2 weeks apart) from 203 FLEs in 91 hotels and analyzed using structural equation modeling, reveal that death anxiety mediates the association between fear of Covid-19 and work alienation. In addition, FLEs’ intrinsic spirituality moderates the direct relationship between fear of Covid-19 and death anxiety and the indirect relationship between fear of Covid-19 and work alienation, such that the relationships are weak when intrinsic spirituality is high (vs. low). The study offers several important suggestions that can help hospitality managers address FLEs’ sense of work alienation during traumatic conditions.HighlightsDeath anxiety mediates the relationship between fear of Covid-19 and work alienation.Intrinsic spirituality moderates the link between fear of Covid-19 and death anxiety.Intrinsic spirituality moderates the indirect fear of Covid-19-work alienation link.The findings can help hotel managers address FLEs’ sense of work alienation.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-07-16T08:42:22Z
      DOI: 10.1177/10963480221112054
       
  • Exploring the Moderating Role of Employee Entitlement: Insight into the
           Social Support Paradox

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      Authors: Jing Liu, Bing Hu, Hailin Qu
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      This study examined the interface of paradoxical responses (i.e., employee entitlement and job satisfaction) to social support in the form of employee orientation in hospitality contexts. A large-scale, multi-source, survey-based field study on restaurant employees and customers was conducted. The findings showed that employees who received support developed a sense of entitlement that ultimately undermined the benefits of job satisfaction on limiting employee incivility toward customers. This understudied entitlement perspective is insightful for justifying the paradoxical negative effect of social support in hospitality service settings. Practical implications for hospitality managers to handle the social support paradox and employee entitlement, as well as study limitations and future research directions, are all discussed.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-07-11T08:47:19Z
      DOI: 10.1177/10963480221112368
       
  • Axiology of Tourism Shopping: A Cross-Level Investigation of
           Value-in-the-Experience (VALEX)

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      Authors: IpKin Anthony Wong, GuoQiong Ivanka Huang, Zhuo Catherine Li
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      This study draws on the premise of value-in-the-experience (VALEX), axiology, and situated cognition to investigate how value is contextualized within a broader social system that is manifested through the service environment where the shopping experience occurs. A cross-level framework is proposed to examine how shopping value is embedded within the broader setting. Findings reveal that the broader shopping environment is a facilitator of the value–experience process when tourists are seeking hedonic value, while it is a disabler when they are seeking utilitarian value. This inquiry opens a new avenue of research in shopping tourism, with a focus on a more complex dynamic of value-in-context based on situated cognition.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-07-11T08:43:58Z
      DOI: 10.1177/10963480221108907
       
  • Tourists’ Adoption of Extended Reality Technologies: A MetaAnalytical
           Structural Equation Modeling

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      Authors: Qiang Guo, Dan Zhu, Fangxuan (Sam) Li, Xiaoyan Wang, Yan Shu
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      This study uses meta-analytic structural equation modeling to investigate the applicability of the Technology Acceptance Model (TAM) in predicting tourists’ adoption of extended reality technologies. It further examines whether the type of extended reality [Virtual Reality vs. Augmented Reality] and cultural differences (Eastern vs. Western) moderate the relationships amongst the TAM constructs. Using 32 individual samples (N = 10,630), the study revealed the differences in the effect sizes and variabilities of the links among the constructs given the type of extended reality and cultural differences. The implications of the findings are provided for tourism researchers and managers.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-07-11T08:40:43Z
      DOI: 10.1177/10963480221108906
       
  • Feeling Luxe: A Topic Modeling × Emotion Detection Analysis of Luxury
           Hotel Experiences

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      Authors: Laurie Wu, Wan Yang, Yixing (Lisa) Gao, Shihan (David) Ma
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      As the luxury market and associated experiential consumption continues to rise, the hospitality management literature lags somewhat behind practice in examining luxury experiences. This research presents an exploratory analysis of luxury hotel experiences via the approach of topic modeling and emotion detection in online luxury hotel reviews. Results demonstrate that “people” and “product—activity & wellness” aspects of luxury hotel experiences tend to be positively associated with online review ratings. The “product—food & beverage” and “physical evidence and place” aspects may produce mixed effects on rating levels. Finally, the “process” and “price and promotion” aspects tend to be negatively associated with online review ratings. Findings further reveal that such effects function via the mediation paths of various categories of discrete emotions. These results offer enriching insight for hospitality management research and practice regarding luxury hotel experiences.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-07-01T05:07:09Z
      DOI: 10.1177/10963480221103222
       
  • Are Luxury Travelers Alike' A Qualitative Means–End Segmentation
           Approach

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      Authors: Elaine Yulan Zhang, Bob McKercher, Tony S. M. Tse
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      This study proposes a qualitative means–end approach that considers both product preferences and personal values in segmenting the emerging luxury travel market. Many studies have treated this market as homogeneous, emphasizing luxury travelers’ common characteristics. However, distinct segments of luxury travelers can be identified using this new approach. Soft laddering interviews with 30 Chinese luxury travelers revealed diverse levels of luxuriousness in travel modes (means) and various personal values associated with luxury travel (ends), such as status and family security. These differences segment the luxury travel market. Despite its limited sample size, this study empirically demonstrated the effectiveness of means–end segmentation. The results of this study provide a solid basis for future larger-scale studies and have practical implications for practitioners in the luxury travel market.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-06-17T10:11:30Z
      DOI: 10.1177/10963480221103224
       
  • Trust the Facts: The Impact of Reviews’ Written Style and Subject-Focus
           on Peer-to-Peer Accommodation Consumption

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      Authors: Hhye Won Shin, Alei Fan, Laurie Wu
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Applying dual-process theory, the current research examines the impact of written style (i.e., fact-based vs. emotion-based) and subject focus of online reviews (i.e., property-focused vs. host-focused) on customer trust and booking intention in the peer-to-peer (P2P) accommodation context. Following a theory-led conceptualization of customer trust in the P2P accommodation context, a series of three scenario-based experimental studies are conducted to examine the proposed hypotheses. Study results show that fact-based (vs. emotion-based) reviews of the property/host enhance customers’ booking intention, which is mediated by trust in the property/host, respectively. Moreover, among fact-based reviews, host-focused (vs. property-focused) reviews lead to a higher level of booking intention among female customers, but male customers show no significant difference in booking intention when reading either host-focused or property-focused reviews. The present research findings bear important theoretical and managerial implications for researchers and P2P accommodation practitioners alike, which are discussed at the end.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-06-09T06:24:13Z
      DOI: 10.1177/10963480221100244
       
  • Community Participation In Tourism Employment: A Phased Evolution Model

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      Authors: Xiao Long Ma(马晓龙), Lu Yang(杨璐), Rong Wang(王蓉), Mei Ling Dai(代美玲)
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Rural residents’ enthusiasm and persistence for participation in tourism employment contribute to the sustainable development of destination tourism. Taking Majiagou village in Hebei Province as a case study, this research focused on changes to residents’ participation behavior in tourism employment, using unstructured interviews and observations. Bounded rational decision theory was applied to delineate the decision-making process of tourism employment participation. The results indicated that rural residents’ participation in tourism employment was subject to a dynamic process of change across three phases: trial participation, herd participation, and selective withdrawal. This evolution is specifically guided by an internal mechanism consisting of "tourism industry attributes—individual bounded rationality—individual employment decision-making.” The study provides an effective analytical framework for characterizing the behavior of rural residents in a tourism community and offers managerial implications for the government to improve the effectiveness and sustainability of community participation.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-05-13T09:56:55Z
      DOI: 10.1177/10963480221095722
       
  • It Takes a Village!: Customer Value Co-Creation Behavior in Restaurant
           Social Media-Based Brand Community

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      Authors: Jahyun Song, Hailin Qu, Xiang (Robert) Li
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Customers’ value co-creation behavior plays an essential role on brand pages, which many hospitality firms adopt to create value with customers. However, current understanding of the elements, drivers, and dynamics of such behavior is limited. Based on the value co-creation literature, motivation–opportunity–ability theory, and the dual identification framework, this study sought to bridge this knowledge gap. Specifically, this research clarified customer engagement behavior (CEB) and customer citizenship behavior (CCB) as respective in-role and extra-role behaviors of value co-creation and revealed their positive relationship. Structural equation modeling indicated that motivations (seeking assistance and diversion), social presence, and brand knowledge positively influenced CEB, which then affected CCB directly and indirectly through customer–brand identification. Moreover, functional benefits did not trigger meaningful CEB, and customer–community identification had a minimal impact on CCB. Overall, these insights can help practitioners manage their brand pages more effectively to co-create value with customers.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-05-13T07:04:41Z
      DOI: 10.1177/10963480221095721
       
  • Saving Local Restaurants: The Impact of Altruism, Self-Enhancement, and
           Affiliation on Restaurant Customers’ EWOM Behavior

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      Authors: Lydia Hanks, Nathan Line, Tarik Dogru, Lu Lu
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      During the COVID-19 pandemic, many restaurants faced a shift from a dine-in based service model to a takeout-based model. As a result of the qualitative differences between dine-in and take-out experiences, there was a corresponding change in customers’ electronic word of mouth (EWOM) behavior. While pre-pandemic EWOM behavior relied on dine-in specific factors such as décor, lighting, and employee interactions, take-out dining relies less on these types of atmospheric elements to drive post-consumption evaluations. Accordingly, the purpose of this research was to explore the drivers of take-out dining EWOM by examining the effects of altruism, self-enhancement, and restaurant affiliation. Using the psychological framework of Underdog Theory, the results showed that both self-enhancement and altruistic motives result in positive EWOM, but that this relationship was moderated in important ways based on whether the restaurant was independently owned or part of a chain.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-05-03T11:18:27Z
      DOI: 10.1177/10963480221092704
       
  • Neurophysiological Measures in Hospitality and Tourism: Review, Critique,
           and Research Agenda

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      Authors: Ming Lei, Wei Chen, Jianshe Wu, Yingying Zhang, Yan Lv
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      This paper provides a critical review of studies using neurophysiological measures in tourism and hospitality. Among 145 articles covering 20 years of research, 16 studies applied either electroencephalography (EEG), functional magnetic resonance imaging (fMRI), or skin conductance (SC) measures in tourism and hospitality settings. Results show that, in general, (1) EEG studies investigated the relationships between EEG components and attention/emotion induced by destination advertisements; (2) fMRI studies examined the correlation between brain area activation and behavior (e.g., visit intention); and (3) SC studies focused on emotional responses to tourism stimuli. Neurophysiological techniques are theoretically and practically useful in tourism and hospitality: these tools uncover subjects’ objective, unbiased, and real-time responses to provide academic insight and guide industry practitioners’ decisions. Directions for future research are proposed along with solutions to address the current limitations of neuroscience measures in tourism and hospitality applications.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-04-22T06:29:57Z
      DOI: 10.1177/10963480221091117
       
  • Error Aversion Versus Error Management: Does Organizational Error Culture
           Affect Employees’ Customer Orientation'

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      Authors: Demi Shenrui Deng, Hyun Jeong Kim, Hyounae (Kelly) Min, Jessica C. Murray
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      This study examines how two error cultures (error management and error aversion) influence customer-oriented behavior through negative affectivity and job satisfaction. We collected two samples: one for the error-aversive scale validation (n = 140) and the other for the conceptual model (n = 381). All responses are from contact employees working for mid-scale to luxury hotels in a metropolitan city in China. The findings reveal that mid-scale hotels are more error-averse than upscale hotels; upscale and luxury hotels are more inclined to error-management than mid-scale hotels. Further, error strains and error cover-up do not converge as lower-order constructs for error aversion; cover-up appears to be the truly opposite of error management. Cover-up along with strains decreases customer-oriented behavior through negative affectivity. In contrast, error management increases customer orientation through job satisfaction. This study contributes to the literature of organizational error culture by incorporating two opposite error cultures into the proposed model.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-04-11T10:06:06Z
      DOI: 10.1177/10963480221088526
       
  • Firm Performance During a Crisis: Effects of Adhocracy Culture,
           Incremental Product Innovation, and Firm Size

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      Authors: Breffni M. Noone, Michael S. Lin, Amit Sharma
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      The government-mandated closure of U.S. restaurants for in-restaurant dining during the early stages of the COVID-19 crisis cast a spotlight on operators’ ability to effectively innovate, and re-imagine their product offerings. In this context, this research draws on the resource-advantage theory of competitive advantage, proposing that (1) an adhocracy culture is a key internal resource that operators can leverage to drive rapid incremental product innovation under forced change, and (2) firm size is a contextual factor that moderates the degree of incremental product innovation-firm performance relationship. Findings from two empirical studies indicate that adhocracy culture positively and indirectly effects firm performance through degree of incremental product innovation, and that this effect is moderated by firm size. Larger firms yield superior performance effects due to access to a network of interconnected resources for rapid innovation diffusion in a crisis.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-04-08T09:32:31Z
      DOI: 10.1177/10963480221086846
       
  • Healthy, But Say It Out Loud' The Messaging Effect on
           Restaurants’ Healthy Food Promotion

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      Authors: Lu Lu, Ruiying Cai
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      This research aims to examine the role of menu messaging (implicit vs. explicit) used to disclose the healthy food item in shifting diner perceptions and purchase intentions. Drawing on a consumer experiment, the results establish a menu messaging effect on diners’ purchase intentions of healthy items and the underlying mechanism via psychological reactance and perceived attractiveness. Explicit (vs. implicit) messaging negatively affects consumer purchase intentions, which is due to 1) increased psychological reactance (i.e., perceived threat of freedom and counterarguing) and 2) decreased perceived attractiveness. The menu messaging effect is further conditioned by diners’ goal orientation (pleasure vs. goal). Under a goal-driven mindset, the messaging effect is more pronounced compared to a pleasure-driven mindset. This research is among the first to establish a significant role of menu messaging in healthy item communication at restaurants. Theoretical and managerial are further elaborated.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-04-08T08:57:10Z
      DOI: 10.1177/10963480221087965
       
  • Tourist Gaze at Chinese Classical Gardens: The Embodiment of Aesthetics
           (Yijing) in Tourism

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      Authors: Yanyan Zheng, Wei Wei, Lu Zhang, Tianyu Ying
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Classical gardens offer ample cultural and natural landscapes for visitors to appreciate. Taking the tourist gaze as a theoretical lens, this study assumes a netnographic approach and conducts narrative analysis on travel blogs to explore visitors’ experiences at Chinese classical gardens. Findings revealed key domains of the gaze object (i.e., macro-level structural design and micro-level elements) and the way of gaze (i.e., spatial and temporal), which formed the Chinese gaze in the tourism context. Results further showed how gaze contributed to Yijing development, a unique Chinese aesthetic concept. This study enriches the tourism and aesthetics literature by positioning a classical aesthetic concept (Yijing) within a modern tourism practice (gaze). Practical implications for tourism development and destination marketing are provided.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-04-06T06:42:29Z
      DOI: 10.1177/10963480221085958
       
  • Tourist Wellbeing: Re-Thinking Hedonic and Eudaimonic Dimensions

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      Authors: Sebastian Filep, Brent D. Moyle, Liubov Skavronskaya
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Research on tourists’ eudaimonic and hedonic wellbeing has grown exponentially in the tourism literature. The paper re-examines the conceptualization of psychological tourist wellbeing. While there is agreement that tourist wellbeing is multidimensional in nature, it is unclear what specific dimensions, or psychological domains, underpin tourists’ hedonic and eudaimonic wellbeing. Models that summarize these domains seemingly overlap, notably the PERMA and DRAMMA models. Ideas on re-conceptualizing tourist wellbeing are proposed. A new conceptual model re-organizing hedonic and eudaimonic dimensions of tourists’ psychological wellbeing is presented for consideration in future research. This new model is termed DREAMA. It consists of the following dimensions: detachment-recovery (DR); engagement (E); affiliation (A); meaning (M); and achievement (A). The new affiliation dimension now includes both social connections and tourists’ connections with the natural environments, thus reframing tourist wellbeing conceptualization beyond human-to-human contact.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-04-06T06:38:09Z
      DOI: 10.1177/10963480221087964
       
  • Loyalty as a Guide to Organizational Retention: Applying Moral Foundation
           Theory to Hospitality

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      Authors: Sean P. McGinley, Xiaolin (Crystal) Shi
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Moral Foundations Theory is used to help explain human behavior and beliefs across cultural contexts. In this study, one specific foundation, loyalty, was used to predict intentions to stay in an organization and job embeddedness. Regulatory focus was proposed as a moderator to the association with prevention focus being found to be particularly salient. A total of 744 hospitality workers were recruited and acted as participants for this study. A two-wave time-lagged design was applied for the data collection. The results showed that loyalty as a moral foundation predicted organizational retention, and that the association was mediated by job embeddedness. Furthermore, the results suggested that prevention focus moderates the relations between hospitality employees’ loyalty and job embeddedness, and between loyalty and intention to stay. The positive associations become stronger for the prevention-focused employees.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-04-06T06:36:38Z
      DOI: 10.1177/10963480221085510
       
  • Disruptor Recognition and Market Value of Incumbent Firms: Airbnb and the
           Lodging Industry

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      Authors: Simone Bianco, Florian J. Zach, Manisha Singal
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Although Airbnb debuted in 2008, incumbent lodging firms did not fully recognize it as a legitimate competitor for several years. However, as Airbnb made inroads into the accommodation business, hotel firms and their investors started to take notice and to legitimize its disruptive role. In this paper, we investigate investors’ awareness of the disruptor Airbnb as a competitor of incumbent lodging firms. Specifically, we assess the effect of awareness on incumbent hotel management and hotel property owner firms. Employing an event study methodology, our analysis finds that Airbnb performance milestones negatively affect incumbents’ market value. This research contributes to our understanding of the role played by investors and financial analysts in shaping competitive markets by legitimizing an industry disruptor and by spurring competitive action among incumbent firms.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-04-04T06:31:15Z
      DOI: 10.1177/10963480221085215
       
  • The Myth of Contactless Hospitality Service: Customers’ Willingness
           to Pay

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      Authors: Fei Hao, Richard T. R. Qiu, Jinah Park, Kaye Chon
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Contactless hospitality services are an expensive endeavor with an uncertain return on investment. This study explores these services from the perspective of hotel guests’ willingness to pay (WTP). To this end, 10 discrete choice experiments were conducted on 1,939 Chinese hotel guests to test a hybrid choice model. The findings indicate that hotel guests’ WTP is influenced by hotel attributes, hotel scale, customer demographics, travel-related variables, technology readiness, and health concerns. Generally, there is significant heterogeneity in the WTP for different contactless amenities, such as for contactless room entrance, contactless payment system, contactless elevator service, robotic services, a smart room, and contactless front desk services. This study contributes to the knowledge on technology implementation in the hospitality industry and the WTP for hotel amenities. Furthermore, it guides hotel practitioners to invest smartly and rationally in contactless services.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-03-05T06:38:22Z
      DOI: 10.1177/10963480221081781
       
  • Emerging Research Trends on Residents’ Quality of Life in the
           Context of Tourism Development

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      Authors: Ruijuan Hu, Gang Li, Anyu Liu, Jason Li Chen
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Through a systematic review of recent publications on residents’ quality of life (QOL) in relation to tourism development (TD), this study surveys associated dynamics and emerging trends. Several patterns are observed: i) geographic areas of interest have expanded from developed economies to developing economies; ii) an array of theories and concepts have been introduced or merged with classic frameworks; iii) subjective composite approaches have dominated residents’ QOL measurement; and iv) the direct and indirect influences of TD on residents’ QOL constitute a main focus of recent work. Future work can take several directions: i) establishing a conceptual framework to link tourists’ and residents’ perspectives on QOL; ii) combining subjective and objective scales to improve generalizability; iii) employing longitudinal designs with innovative methods to offer insight into the dynamics of the TD–QOL nexus; and iv) investigating QOL/well-being from the eudaimonic tradition to accommodate diversified elements and broader perspectives of QOL.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-03-01T08:46:59Z
      DOI: 10.1177/10963480221081382
       
  • Social Media and Disaster Risk Reduction and Management: How Have Reddit
           Travel Communities Experienced the COVID-19 Pandemic'

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      Authors: Fei Hao, Eunhye (Olivia) Park, Kaye Chon
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Social media plays an important role in disaster risk reduction and management. This study brings text, emotion, and timeline analyses together to increase our understanding of online travel community members’ emotional dynamics and meaningful themes of concerns during the early months of the COVID-19 pandemic. Qualitative data was collected from three online travel communities on Reddit. We found that, as the pandemic continued, Redditors’ concerns shifted from context-related external issues to daily-life-related internal issues. Furthermore, group-based emotions formed by the virtual community evolved positively, which can be beneficial for restoring confidence in travel after the pandemic. After presenting the results, we discuss their theoretical and practical implications.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-03-01T08:42:58Z
      DOI: 10.1177/10963480221081115
       
  • Conceptualizing the dark ride experience through the Dark Ride Cube:
           Evidence from the Emea region

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      Authors: Pieter C. M. Cornelis, Wim Strijbosch, Philip Corsius
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Dark rides are archetypal theme park attractions that provide compelling experiences through carefully structured experience designs. In a literature review, we follow and slightly modify Langhof and Güldenberg’s conceptualization of the dark ride experience (DRE) and suggest that the DRE mostly consists of narrative transportation, presence, flow, and emotions. However, to what extent these conceptualizations match actual dark ride supply remains unexamined. Therefore, we evaluate 238 dark rides in the EMEA region on product determinants of the DRE and compare literature-based conceptualizations of the DRE against actual dark ride supply. Findings indicate that dark rides highly vary in terms of storytelling, theming, and pervasive interactivity, thus questioning whether all components of the DRE always apply to the full dark ride spectrum. Proposing the Dark Ride Cube as a dark ride typology, Langhof and Güldenberg’s conceptualization of the DRE is largely confirmed, as well as the currently suggested modifications.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-02-22T05:30:38Z
      DOI: 10.1177/10963480221080331
       
  • To display tip suggestion or not' Examining tip suggestion’s impact
           in technology-facilitated preservice tipping encounters

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      Authors: Alei Fan, Laurie Wu, Yiran Liu
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.

      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-02-15T05:25:23Z
      DOI: 10.1177/10963480221076467
       
  • How capricious supervisors affect hospitality employees’ service
           performance' A diary study from the employees’ emotional perspective
           

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      Authors: In-Jo Park, Shenyang Hai, Peter Beomcheol Kim
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Drawing on the affective events theory, this study examined the detrimental effects of supervisors’ emotional expression variability on hospitality employees’ emotional experience variability and service performance, and whether employees’ emotion management buffers such negative impacts. The research hypotheses were examined using longitudinal data collected from 145 hotel employees of multiple hotel companies who completed surveys in four phases: Time 1 (i.e., daily surveys for seven workdays to assess supervisors’ emotional expression variability), Time 2 (i.e., daily surveys for 7 workdays to assess employees’ emotional experience variability), Time 3, and Time 4 (i.e., a survey rated by supervisors). The results show that supervisors’ emotional expression variability has an indirect effect on employees’ service performance through employees’ emotional experience variability, and employee emotion management mitigates the related detrimental effects. Theoretical and managerial implications are discussed for hospitality researchers and practitioners.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-02-08T09:05:27Z
      DOI: 10.1177/10963480221076782
       
  • Resident Empowerment and Support for Gaming Tourism: Comparisons of
           Resident Attitudes Pre- and Amid-Covid-19 Pandemic

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      Authors: Xiangping Li, B. Bynum Boley, Fiona X. Yang
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Grounded in Weber’s theory of formal and substantive rationality, this study aims to examine the influences of economic and noneconomic factors, namely resident empowerment and trust, on resident support for gaming tourism, a controversial type of tourism development. In particular, with data collected before and during the COVID-19 pandemic, the study also examines how resident perceptions of economic and noneconomic benefits of tourism have changed as a result of the pandemic. Findings show that perceived economic benefits and trust in government were significant determinants before and during the pandemic; however, the effects of empowerment seem to be mixed, depending on how controversial gaming tourism was at the time of data collection. Results suggest gaming tourism is viewed more critically during periods of high volume and that when gaming tourism dries up, residents start to become more supportive and to see the economic and noneconomic benefits in a different light.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-02-08T09:01:26Z
      DOI: 10.1177/10963480221076474
       
  • When and why Language Assertiveness Affects Online Review Persuasion

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      Authors: Huiling Huang, Stephanie Q. Liu, Zhi Lu
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Recent research suggests that not only what is said (i.e., opinions) but also how it is said (i.e., language styles) can affect persuasion. Extending this stream of work, the current research aims to understand how language assertiveness affects online review persuasion. Study 1 explores consumers’ general perceptions of assertive versus nonassertive language and opinions about their relative persuasiveness in online reviews. Study 2 utilizes an experimental design to examine the congruency effects between language assertiveness and temporal distance on consumer responses. We find that online reviews containing assertive (vs. nonassertive) language engender higher perceived review helpfulness and more favorable attitudes toward the reviewed business for consumers whose travel time is in the distant future, whereas nonassertive (vs. assertive) language is more effective for consumers whose travel time is in the near future. Furthermore, mediation analysis results suggest that psychological comfort is the underlying mechanism explaining such effects.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-02-04T11:46:10Z
      DOI: 10.1177/10963480221074280
       
  • What’s wrong with different empowerment' The effect of
           differentiated empowering leadership on employee proactive service

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      Authors: Yanan Dong, Xinyuan Zhao, Yuan Yuan, Huijuan Dong, Jing Jiang
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Differentiated empowering leadership is common in organizations; however, its effect on employee proactive customer service performance remains less understood. Drawing on social comparison theory, this study proposes a multilevel model for how and when differentiated empowering leadership affects employee proactive customer service performance. The study, based on a sample of 228 employees from 77 teams in China, shows a negative relationship between differentiated empowering leadership and employee proactive customer service performance through employee organization-based self-esteem. This indirect relationship is moderated by empowering leadership and employee prosocial motivation. Specifically, the influence of differentiated empowering leadership on employee organization-based self-esteem is more negative when employees receive low empowering leadership, and the relationship between employee organization-based self-esteem and proactive customer service performance is more positive for employees with high prosocial motivation. These findings extend previous knowledge on differentiated empowering leadership and provide practical insights for hotel managers.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-02-04T11:44:07Z
      DOI: 10.1177/10963480221074270
       
  • Transforming Brand Identity to Hotel Performance: The Moderating Effect of
           Social Capital

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      Authors: Daisy X. F. Fan, Cathy H. C. Hsu, Andy Xiaofeng Liu
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Hotel performance is one of the core concerns for managers and investors. However, a clear pathway from investment in branding to hotel performance is scarce. To fill this research gap, the study aims to explore the effects of brand identity, physical facility quality, and brand equity on hotel performance; and to examine the moderating effect of social capital in the brand–performance transformation model in both international and domestic brand hotel settings. Data were collected from 1,201 hotel managers in China, with 757 from international and 444 from domestic brand hotels. Theoretically, this study represents a first attempt to reveal the indirect roles that social capital plays in the hotel financial performance formation. The identified brand–performance pathway also provides implications for hotel practitioners regarding how to boost desirable hotel performance through both internal and external resources.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-02-04T10:24:46Z
      DOI: 10.1177/10963480221074278
       
  • Effects of Abnormal Weather Conditions on the Performance of Hotel Firms

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      Authors: Sung Gyun Mun, Sangwon Park
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Weather is one of the critical factors that influence tourists’ destination choices and activities. Apart from ambient temperature anomaly, rain anomaly is also an important factor considered by tourists when they plan and modify their vacation and holiday trips. This study confirms the important role of abnormal weather conditions in explaining hotel performance, such as occupancy, average daily rate, and revenue per available room. Moreover, operational performance indicators are observed to exhibit dynamic patterns in response to abnormal weather conditions in accordance with different types/classes of hotels. Evidence indicates that tourists prefer to stay at full-service hotels with complete facilities rather than at hotels with limited facilities and services during an abnormally heavy rain situation. Therefore, the findings of this research suggest a useful determinant (i.e., weather changes) of revenue management practices for hotel firms to maximize their operating performance.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-01-22T06:58:51Z
      DOI: 10.1177/10963480211070211
       
  • Effects of Perceived Placeness on Tourists’ Authenticity Experience Via
           the Mediating Role of Flow Experience

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      Authors: Yang Yang, Xing Zhou, Lele Fan, Hongmei Yin, Hailin Qu
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Based on the case of Gaoshanliushui in China, our research empirically examines the mediating effect of tourists’ flow experience on the relationship between perceived placeness and satisfaction as well as their perceived authenticity from the perspective of existential authenticity in the ethnic tourism context. Moreover, we present a moderated mediation model and postulate the role that tourists’ cultural intelligence plays in improving satisfaction and perceived authenticity. We review the way it links perceived placeness to outcomes through the flow experience. The theoretical model and hypotheses were empirically tested using 509 questionnaires collected in July 2019. The theoretical and managerial implications are discussed.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-01-22T06:56:53Z
      DOI: 10.1177/10963480211070039
       
  • Booth Attractiveness: Scale Development and Model Testing from a Mental
           Budgeting Perspective

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      Authors: Jingya Wang, Yao-Chin Wang, Lu Zhang, Rachel J. C. Fu
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.
      Given the importance of booth attractiveness at trade expositions, this study sets out to develop a scale measuring booth attractiveness (Study 1) and to examine its effectiveness in motivating attendees’ purchasing behavior (Study 2). Study 1 includes three steps: (1) item generation through a thorough review of the literature, focus group, and comments from experts, (2) item purification with exploratory factor analysis using 122 samples, and (3) reevaluating items with confirmatory factor analysis using 129 samples. A six-dimensional scale of booth attractiveness was developed in Study 1. Based on the theory of mental budgeting, Study 2 was conducted to examine the effects of booth attractiveness on the mechanism of attendees’ purchasing behavior using 323 samples. Results of Study 2 suggest that booth attractiveness could directly motivate impulse buying or indirectly through mental budgeting. Impulse buying, then, results in post-purchase guilt and anticipated satisfaction. Meanwhile, postpurchase guilt reduces anticipated satisfaction.
      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-01-08T08:58:13Z
      DOI: 10.1177/10963480211070031
       
  • Editorial for special issue: Trends in creative tourism

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      Authors: Paula Remoaldo
      First page: 1479
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.

      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-02-04T11:49:11Z
      DOI: 10.1177/10963480221074282
       
  • Erratum

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      First page: 1674
      Abstract: Journal of Hospitality & Tourism Research, Ahead of Print.

      Citation: Journal of Hospitality & Tourism Research
      PubDate: 2022-02-05T09:04:05Z
      DOI: 10.1177/10963480221080836
       
 
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