Subjects -> RECREATION, TRAVEL AND TOURISM (Total: 204 journals)
    - HOTELS AND RESTAURANTS (2 journals)
    - LEISURE AND RECREATION (24 journals)
    - RECREATION, TRAVEL AND TOURISM (178 journals)

RECREATION, TRAVEL AND TOURISM (178 journals)                     

Showing 1 - 36 of 36 Journals sorted alphabetically
40 [degrees] South     Full-text available via subscription   (Followers: 1)
Acta Economica Et Turistica     Open Access   (Followers: 1)
Advances in Hospitality and Tourism Research     Open Access   (Followers: 4)
Almatourism - Journal of Tourism, Culture and Territorial Development     Open Access   (Followers: 10)
American Journal of Tourism Management     Open Access   (Followers: 11)
American Journal of Tourism Research     Open Access   (Followers: 10)
Anatolia : A Journal of Tourism Research     Open Access   (Followers: 1)
Anatolia : An International Journal of Tourism and Hospitality Research     Hybrid Journal   (Followers: 6)
Annals of Tourism Research     Hybrid Journal   (Followers: 36)
ARA : Revista de Investigación en Turismo     Open Access  
ASEAN Journal on Hospitality and Tourism     Open Access   (Followers: 5)
Asia Pacific Journal of Tourism Research     Hybrid Journal   (Followers: 18)
Australian Antarctic Magazine     Free   (Followers: 5)
Bulletin of Kyiv National University of Culture and Arts. Series in Tourism     Open Access   (Followers: 1)
Caderno Virtual de Turismo     Open Access   (Followers: 2)
Cenário : Revista Interdisciplinar em Turismo e Território     Open Access  
Cornell Hospitality Quarterly     Hybrid Journal   (Followers: 7)
Craft Research     Hybrid Journal   (Followers: 2)
Cuadernos de Turismo     Open Access   (Followers: 2)
Current Issues in Tourism     Hybrid Journal   (Followers: 22)
Dusit Thani College Journal     Open Access  
E-Journal of Tourism     Open Access   (Followers: 8)
EchoGéo     Open Access  
Educación física y deporte     Open Access   (Followers: 1)
Espiga     Open Access  
European Journal of Tourism, Hospitality and Recreation     Open Access   (Followers: 3)
Event Management     Full-text available via subscription   (Followers: 5)
Gastroia : Journal of Gastronomy And Travel Research     Open Access  
Gaze: Journal of Tourism and Hospitality     Open Access  
Geofronter     Open Access  
Geotourism/Geoturystyka     Open Access  
Gestion Turistica     Open Access   (Followers: 1)
Globe, The     Full-text available via subscription   (Followers: 3)
Güncel Turizm Araştırmaları Dergisi     Open Access  
Hospitality & Society     Hybrid Journal   (Followers: 3)
Infinitum: Revista Multidisciplinar     Open Access   (Followers: 1)
Information Technology & Tourism     Full-text available via subscription   (Followers: 8)
Interaction     Full-text available via subscription   (Followers: 3)
International Journal of Applied Sciences in Tourism and Events     Open Access   (Followers: 2)
International Journal of Contemporary Hospitality Management     Hybrid Journal   (Followers: 10)
International Journal of Contemporary Tourism Research     Open Access   (Followers: 3)
International Journal of Culture Tourism and Hospitality Research     Hybrid Journal   (Followers: 19)
International Journal of Digital Culture and Electronic Tourism     Hybrid Journal   (Followers: 7)
International Journal of Entertainment Technology and Management     Hybrid Journal   (Followers: 1)
International Journal of Event and Festival Management     Hybrid Journal   (Followers: 6)
International Journal of Geoheritage and Parks     Open Access  
International Journal of Hospitality & Tourism Administration     Hybrid Journal   (Followers: 14)
International Journal of Hospitality and Event Management     Hybrid Journal   (Followers: 3)
International Journal of Hospitality Management     Hybrid Journal   (Followers: 10)
International Journal of Knowledge Management in Tourism and Hospitality     Hybrid Journal   (Followers: 4)
International Journal of Recreation and Sports Science     Open Access   (Followers: 3)
International Journal of Religious Tourism and Pilgrimage     Open Access   (Followers: 6)
International Journal of Tourism Anthropology     Hybrid Journal   (Followers: 11)
International Journal of Tourism Cities     Hybrid Journal   (Followers: 4)
International Journal of Tourism Policy     Hybrid Journal   (Followers: 8)
International Journal of Tourism Research     Hybrid Journal   (Followers: 15)
International Journal of Tourism Sciences     Hybrid Journal   (Followers: 4)
International Journal of Travel Medicine and Global Health     Open Access   (Followers: 1)
Journal of Applied Sciences in Travel and Hospitality     Open Access  
Journal of Business & Hotel Management     Partially Free   (Followers: 3)
Journal of China Tourism Research     Hybrid Journal   (Followers: 5)
Journal of Ecotourism     Hybrid Journal   (Followers: 3)
Journal of Environmental Management and Tourism     Open Access   (Followers: 13)
Journal of Franco-Irish Studies     Open Access   (Followers: 1)
Journal of Gastronomy and Tourism     Hybrid Journal   (Followers: 3)
Journal of Halal Product and Research     Open Access  
Journal of Heritage Tourism     Hybrid Journal   (Followers: 11)
Journal of Hospitality & Tourism Education     Hybrid Journal   (Followers: 8)
Journal of Hospitality & Tourism Research     Hybrid Journal   (Followers: 14)
Journal of Hospitality and Tourism Insights     Hybrid Journal  
Journal of Hospitality and Tourism Management     Full-text available via subscription   (Followers: 13)
Journal of Hospitality and Tourism Technology     Hybrid Journal   (Followers: 4)
Journal of Hospitality Financial Management     Open Access  
Journal of Hospitality Management and Tourism     Open Access   (Followers: 5)
Journal of Hospitality Marketing & Management     Hybrid Journal   (Followers: 8)
Journal of Hospitality, Leisure, Sport & Tourism Education     Full-text available via subscription   (Followers: 2)
Journal of International and Thai Tourism     Open Access  
Journal of Multidisciplinary Academic Tourism     Open Access   (Followers: 1)
Journal of Outdoor Recreation and Tourism     Hybrid Journal   (Followers: 4)
Journal of Park and Recreation Administration     Full-text available via subscription   (Followers: 2)
Journal of Place Management and Development     Hybrid Journal   (Followers: 1)
Journal of Policy Research in Tourism, Leisure and Events     Hybrid Journal   (Followers: 7)
Journal of Quality Assurance in Hospitality & Tourism     Hybrid Journal   (Followers: 5)
Journal of Sport & Tourism     Hybrid Journal   (Followers: 7)
Journal of Sustainable Tourism     Hybrid Journal   (Followers: 20)
Journal of Tourism & Adventure     Open Access   (Followers: 1)
Journal of Tourism and Cultural Change     Hybrid Journal   (Followers: 9)
Journal of Tourism and Heritage Research     Open Access  
Journal of Tourism and Himalayan Adventures     Open Access   (Followers: 2)
Journal of Tourism and Hospitality Education     Open Access  
Journal of Tourism Futures     Open Access   (Followers: 3)
Journal of Tourism Insights     Open Access   (Followers: 6)
Journal of Tourism Intelligence and Smartness     Open Access  
Journal of Tourism Research & Hospitality     Hybrid Journal   (Followers: 4)
Journal of Tourism, Hospitality and Sports     Open Access   (Followers: 3)
Journal of Travel & Tourism Marketing     Hybrid Journal   (Followers: 15)
Journal of Travel Medicine     Hybrid Journal   (Followers: 1)
Journal of Travel Research     Hybrid Journal   (Followers: 13)
Journal of Vacation Marketing     Hybrid Journal   (Followers: 2)
Journeys     Full-text available via subscription  
Juara : Jurnal Olahraga     Open Access  
Jurnal Analisis Pariwisata     Open Access  
Jurnal Destinasi Pariwisata     Open Access  
Jurnal IPTA     Open Access  
Jurnal Kepariwisataan dan Hospitalitas     Open Access  
Jurnal Master Pariwisata (Journal Master in Tourism Studies)     Open Access  
Jurnal Pariwisata Pesona     Open Access  
Jurnal Pariwisata Terapan     Open Access  
Marketing & Tourism Review     Open Access   (Followers: 1)
Matkailututkimus     Open Access  
Matrik : Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan     Open Access  
Mobilities     Hybrid Journal   (Followers: 10)
Mondes du Tourisme     Open Access   (Followers: 1)
Multiciencias     Open Access  
Nepalese Journal of Hospitality and Tourism Management     Open Access   (Followers: 1)
New Approaches in Sport Sciences     Open Access  
Perspectives in Asian Leisure and Tourism     Open Access  
Podium Sport, Leisure and Tourism Review     Open Access   (Followers: 2)
Polish Journal of Sport and Tourism     Open Access  
RACE - Revista de Administração, Contabilidade e Economia     Open Access  
Rangeland Journal     Hybrid Journal   (Followers: 1)
Recreation and Society in Africa, Asia and Latin America     Open Access   (Followers: 1)
Research in Hospitality Management     Open Access  
Revista de Gestão Ambiental e Sustentabilidade - GeAS     Open Access  
Revista de turism - studii si cercetari in turism     Open Access  
Revista Eletrônica Academicus     Open Access  
Revista Eletrônica de Administração e Turismo     Open Access  
Revista Iberoamericana de Ciencias de la Actividad Física y el Deporte     Open Access  
Revista Interamericana de Ambiente y Turismo     Open Access  
Revista Internacional de Derecho del Turismo     Open Access  
Revista Internacional de Turismo y Empresa     Open Access  
Revista Organizações em Contexto     Open Access  
ROTUR : Revista de Ocio y Turismo     Open Access  
Sasdaya : Gadjah Mada Journal of Humanities     Open Access  
Scandinavian Journal of Hospitality and Tourism     Hybrid Journal   (Followers: 4)
Space and Culture     Hybrid Journal   (Followers: 5)
Sport i Turystyka : Środkowoeuropejskie Czasopismo Naukowe     Open Access  
Studies in Travel Writing     Hybrid Journal   (Followers: 6)
Téoros     Open Access  
The Journal : Tourism and Hospitality Essentials Journal     Open Access   (Followers: 1)
Tourism     Open Access   (Followers: 8)
Tourism & Management Studies     Open Access   (Followers: 7)
Tourism Analysis     Full-text available via subscription   (Followers: 11)
Tourism and Heritage Journal     Open Access  
Tourism and Hospitality Research     Hybrid Journal   (Followers: 7)
Tourism and Travelling     Open Access  
Tourism Critiques : Practice and Theory     Open Access  
Tourism Culture & Communication     Full-text available via subscription   (Followers: 6)
Tourism Economics     Full-text available via subscription   (Followers: 10)
Tourism Geographies: An International Journal of Tourism Space, Place and Environment     Hybrid Journal   (Followers: 17)
Tourism in Marine Environments     Full-text available via subscription   (Followers: 2)
Tourism Management     Hybrid Journal   (Followers: 21)
Tourism Management Perspectives     Hybrid Journal   (Followers: 6)
Tourism Planning & Development     Hybrid Journal   (Followers: 7)
Tourism Recreation Research     Hybrid Journal   (Followers: 4)
Tourism Review     Hybrid Journal   (Followers: 6)
Tourism Review International     Full-text available via subscription   (Followers: 5)
Tourist Studies     Hybrid Journal   (Followers: 4)
TRANSIT     Open Access  
Translation Studies     Hybrid Journal   (Followers: 24)
Turismo y Sociedad     Open Access   (Followers: 2)
Turystyka Kulturowa     Open Access  
Via : Tourism Review     Open Access  
Visitor Studies     Hybrid Journal   (Followers: 4)
Worldwide Hospitality and Tourism Themes     Hybrid Journal   (Followers: 2)

           

Similar Journals
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International Journal of Culture Tourism and Hospitality Research
Journal Prestige (SJR): 0.339
Citation Impact (citeScore): 1
Number of Followers: 19  
 
Hybrid Journal Hybrid journal   * Containing 3 Open Access Open Access article(s) in this issue *
ISSN (Print) 1750-6182 - ISSN (Online) 1750-6190
Published by Emerald Homepage  [360 journals]
  • An international study of fast-food dining perceptions: millennial
           parents, non-millennial parents, and peer judgement during fast-food
           family dining

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      Authors: Julie Kellershohn, Keith Walley, Frank Vriesekoop
      Abstract: This study aims to examine peer perceptions of a parent dining in a fast-food restaurant with their child. A vignette approach was used to explore consumer assumptions and normative data using a four-country online survey of parents, with 1,200 respondents (300 from each of Australia, Canada, the UK and the USA). The study included qualitative and quantitative thematic analyses of the responses. Family dining in fast-food restaurants was most often associated with an opportunity for family time together (25%), a treat (25%) and an unhealthy food decision (19%). For some, this is a normal meal that should not be judged (11%), for others, this is merely a meal of easy convenience (9%). Fathers, when depicted as the parent in the vignette, were more likely to be praised for spending time with their children, while mothers were more likely to be critiqued for making poor nutritional choices. Respondents from the USA viewed fast-food family dining more favourably than respondents from Australia, Canada or the UK. Despite rising obesity in these four countries, only 19% of respondents focused on the unhealthy element of the food choice, suggesting that perhaps this element is not on the forefront of consumer decision considerations. This paper confirms parental peer perception differences, based on gender and country, regarding opinions on a child dining with a parent in a fast-food restaurant.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-07-03
      DOI: 10.1108/IJCTHR-06-2020-0119
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • A cause for celebration! A psychographic typology of attendees at a
           benefit concert

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      Authors: Martinette Kruger, Adam Viljoen
      Abstract: This exploratory study aims to show that events can create awareness and facilitate behavioural change among attendees. Festivals and events can use the United Nations sustainable development goals as drivers of societal change and business growth. Unfortunately, the attendees to a benefit concert have not been investigated to date. This study fills this gap by segmenting attendees to a benefit concert aimed at eradicating poverty. A quantitative destination-based survey was undertaken at the Mandela 100: Global Citizen Festival in Johannesburg, South Africa, in 2018. A simple random sampling method was used within a stratified sampling method, and 408 questionnaires were obtained. Three psychographic segmentation variables were used: motives for attending the event (novelty, escape and socialization and cause advocating); behavioural intentions and change as a result of attending the event (cognition and awareness, loyalty-related behaviour, active engagement and travel-related behaviour); and global causes aimed at eradicating poverty that attendees regard as important to support (social, sustainability, fiscal, fundamental and elevated prosperity). The results revealed three distinct segments, proposing that an AID-typology applies to benefit concert attendees: advocates, inspirers and discoverers. Each group has either a high, moderate or low level of commitment towards the festival’s and other global causes. Practical implications are suggested as guidelines to encourage advocacy and active involvement for global causes. This study was conducted from a developing country’s perspective and contextualizes the role that events can play in advocating for specific causes and encouraging citizens to get involved.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-06-28
      DOI: 10.1108/IJCTHR-07-2020-0135
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Prominence of organic image in tourist destinations: Indian leisure
           tourism narrative

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      Authors: Jeet Dogra, Venkata Rohan Sharma Karri
      Abstract: The process of understanding a tourist begins with an extensive evaluation of tourist’s perceptions about a destination. Though destination image has been widely discussed in tourism literature since the 1970s, little attention has been given to organic image despite its relative significance. First, this study aims to clear the existing ambiguity in the cognitive component of destination image by organizing and structuring the extant literature. This exploratory study then seeks to identify the salient organic image attributes in tourists’ consideration for travel options through the application of repertory test. Respondents’ statements on 25 competing destinations in Madhya Pradesh, India were transcribed verbatim for analysis. A measure of frequencies and commonality among 12 construct themes was then carried out. Along with history, heritage and culture, this study found tourists to have considered organic image attributes associated with destination stereotypes as important discriminators between competing leisure tourist destinations. Moreover, the elicitation of context-specific attributes along with a note in the pattern of tourist responses highlighted the merits of repertory test when presented with different category triads. This study differs from other organic image studies as it evaluates the prominence of organic image in the context of leisure tourism. Being one of the few studies to have extensively discussed the organic image component, this study contributes to the progression of organic image literature.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-06-22
      DOI: 10.1108/IJCTHR-06-2020-0133
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • The hybrid discourse on creative tourism: illuminating the value creation
           process

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      Authors: Zhaoyu Chen, Xiaolian Chen, Barry Mak
      Abstract: This paper aims to identify the nature of creative tourism and the roles of interrelated concepts especially those of creative industries in the value creation process, by analyzing the trends in existing practices. Based on a thorough literature review of the multidisciplinary “creative” related research, this paper provides a conceptual insight of the value creation process in creative tourism. A conceptual framework is provided to consolidate the value creation process of a creative economy by considering the nature of creative tourism and interrelated concepts. This study contributes to the literature because it provides a valid research base and insights for future research, based on a clear perspective that amalgamates essential information. Creative tourism offers immense opportunities in the global context as tourists are constantly looking for new experiences and opportunities. This study provides insights for creative workforces, entrepreneurs and organizations in formulating appropriate management and marketing strategies by considering all relevant components and the roles they can play to capitalize on this opportunity. Creative industries play a critical role in introducing new strategies in the service sector by enabling an upgrade of value-added activities to those that are currently offered, in a sustainable manner. However, studies so far have not taken into consideration the nature of the sector and have not attempted to clarify its relevance (for example, creativity, creative industries and creative workforces) in the value creation process. The study contributes to filling the gap from a conceptual perspective.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-06-22
      DOI: 10.1108/IJCTHR-07-2020-0138
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Promoting awareness of sex trafficking in tourism and hospitality

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      Authors: Joshua Aston, Jun Wen, Edmund Goh, Oswin Maurer
      Abstract: This cutting-edge short commentary is intended to raise awareness of sex trafficking in the tourism and hospitality industry. The purpose of this paper is to also advocate for further research to identify and hopefully prevent sex trafficking in related settings. This paper provides a descriptive overview of the current knowledge base on sex trafficking in tourism and hospitality. Based on gaps in the literature, future research agendas and directions are suggested. Academic research on sex trafficking in tourism and hospitality remains limited. More scholarly attention is needed to this matter. The tourism industry is directly and indirectly associated with sex trafficking (e.g. hotel accommodations and direct consumption of sexual services, such as through sex tourism). Despite legislative efforts by international government agencies to eradicate sex trafficking, the problem remains pervasive. Broader practice- and research-based intervention efforts are needed. This short commentary advocates for tourism and hospitality researchers to make practical and theoretical industry contributions that may help prevent sex trafficking.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-06-21
      DOI: 10.1108/IJCTHR-01-2020-0032
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Social appreciation for the improvement of tourism management of
           20th-century heritage: a methodological proposal

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      Authors: Gema Ramírez-Guerrero, Javier García-Onetti, Juan Adolfo Chica-Ruiz, Manuel Arcíla-Garrido
      Abstract: This paper attempts to fill the gap that exists in research regarding 20th-century heritage and its social appreciation. The purpose of this paper is to explore different ways of evaluating the heritage value and tourism potential and to propose an innovative model validated in the Zarzuela Hippodrome as an example of cultural asset from 20th century with important economic, social, cultural, aesthetic and architectural aspects. This study opted for an interpretation of heritage from an ecosystem, integrating and global paradigm, understanding the asset as a set of resources that interact with each other, generating a common and enriched tourist experience among all the elements that make it up. From this perspective, it is conceived that by modifying one of the elements, the whole (tourist) ecosystem will be equally influenced. On the other side, it was incorporated non-parametric techniques based on the implementation of surveys for the validation of the tool to the case study of the Zarzuela hippodrome. The results suggest that the hippodrome's internal values have been evaluated very positively, while its external values are low. Through this study, the paper has identified several weaknesses that impede its functioning as a viable “tourist product.” The distance from the city center, the lack of available information and the scarce diffusion and tourism promotion are its main weaknesses. The proposed analysis tool reveals the importance of the active participation of visitors to evaluate cultural assets through the combination of aspects related to the conservation of cultural assets and, in turn, elements that encourage their commodification as tourist products, break down barriers between these two disciplines. The management tool proposed in this study can be used to underpin the creation of tourism experiences in cultural or heritage assets by diagnosing the current state of its tourist potential, quantifying its value in relation to the visitors’ perception and making visible those problematic aspects to develop actions to solve them. Although the present study is support for future research, as well as for improving the marketing of heritage in tourist settings, an in-depth analysis of the technical elements of heritage, as well as of its intervention (if applicable), will be necessary for the managers who want to use the tool. One of the most differentiating characteristics between the construction typology of 20th-century historical buildings is perhaps the scarcity of decorative ornamentation, with exposed concrete being the main surface coating. Many of these constructions have an important cultural and historical relevance, however, the social perception, as regards its consideration as architectural and artistic heritage seems to reflect discordant aspects. This study provides support as a decision-making tool to determine the existing valuation of a building and how to enhance it. This study takes steps toward the creation of a model that supports decision-makers and owners of cultural assets through a measurement system that makes it possible to quantify and determine the current state of tourism use through the social evaluation of heritage criteria. It defines which are the elements that favor the resilience of the property or, on the contrary, which are those that undermine its enhancement.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-06-19
      DOI: 10.1108/IJCTHR-10-2020-0230
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Impact of personal values on customer satisfaction and word of mouth for
           luxury hotel service consumption in Confucian culture: evidence from
           Vietnam

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      Authors: Nguyen Thi Cam Le, Vo Thi Quy, Hoang Thi Kim Quy
      Abstract: This research aims to investigate the effect of personal values on customer satisfaction and whether positive experiences lead to positive word of mouth (WOM) about the luxury hotel service from the Confucian perspective. This research developed a structural equation model for testing. Research data collected from Confucian participants who have used luxury hotel services in Vietnam, where Confucianism is the dominant cultural paradigm. The results show that there is a positive relationship between Confucian customer personal values and satisfaction, as well as between customer satisfaction and positive WOM; personal values had no effect on positive WOM. This research implies that the personal values of Confucian consumers constitute the lens through which they view the world, thus the service personal values reflect their priorities on luxury hotel service consumption. A key to success for luxury hotel service providers lies in providing services that enhance Confucian customer personal values, which allow service providers to intercommunicate with the Confucian consumers’ core. This research is significant because there is little research on personal values from the cultural mechanism of Confucian culture. This research also comes up with a richer understanding of the relationship between customer personal values and behaviors within the luxury hotel segment.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-06-10
      DOI: 10.1108/IJCTHR-09-2020-0216
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Travelers’ loyalty to peer-to-peer (P2P) accommodations

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      Authors: Cheri A. Young, David L. Corsun
      Abstract: The purpose of the study was to examine travelers’ attitudinal and behavioral loyalty to the product type of peer-to-peer (P2P) accommodations (as opposed to a brand). P2P accommodations’ hosts provided contact information for their guests from the prior two years who were contacted to participate in the study. Respondents answered questions about their travel party, trip purpose, factors leading to their P2P accommodation stay and attitudinal and behavioral loyalty around P2P lodging. Autonomous motivators (dislike of big hotel chains and experience authenticity) and controlled motivators (location and cooking facilities) were positively related to attitudinal loyalty to P2P accommodations. Price predicted behavioral loyalty in the form of repeat purchase behavior and attitudinal loyalty did not. Limitations of this study include the representativeness and size of the sample, the generalizability of the results, cross-sectional nature of the data and respondents’ recall ability. Despite a favorable attitude toward P2P accommodations, only price accounted for travelers’ repeated choice of P2P accommodations over hotels. While attitudinal loyalty was explained by the dislike of big hotel chains and experience authenticity in P2P accommodations, it did not translate into repeated purchase behavior. Behavioral loyalty to P2P seems all about price, which begs the question of whether price is the most meaningful competitive lever in the battle between conventional hotels and P2P. Hotel brand loyalty refers to consumer choice of brand within the conventional hotel product type. This study presents the first effort to understand consumer loyalty to a lodging product type, specifically P2P accommodations, and not a particular brand.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-05-19
      DOI: 10.1108/IJCTHR-04-2020-0090
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Impacts of tourism on cultural infiltration at a spiritual destination: a
           study of Ban Wangka, Thailand

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      Authors: Aunkrisa Sangchumnong, Metin Kozak
      Abstract: The challenges of both community-based and heritage tourism result in significant impacts that have occurred in many tourist areas. These negative effects are the main problems that damage indigenous communities and are involved with cultural heritage preservation and economic development. This study aims to apply a qualitative method to scrutinize the problems and their causes in a community. This study applied a qualitative method to scrutinize the actual data. The 50 informants from the relevant stakeholder groups of Ban Wangka village were interviewed with 22 themed questions based on the indicators of sustainable cultural heritage destinations. Results indicate that tourism development at Ban Wangka village faces significant challenges due to the conflict between economic development and cultural heritage preservation. The limitations also exist. First, the Mon people use their own language which resulted in the need for an interpreter during interviews. Therefore, sometimes it was impossible for the researcher to access the informants’ actual emotions. Second, this study is based on the concept of sustainable tourism development, which is an abstract idea to the local people, and thus Mon people understand it but are never concerned. Finally, this study focused only on the Mon community, which is not enough to fully achieve sustainability. Therefore, the community from the Thai side of the river must also be involved. Such challenges have a direct impact on the sustainability of tourism operations. This indicates that the problems will lead to serious conflicts in the future unless they are resolved gently. The Ban Wangka Mon village is faced with problems that are not very different from other tourist attractions in Thailand, especially the intense growth during this time, which has brought significant changes to the destination. Subsequently, conflicts arose easily and quickly because of the motivational power of income. To overcome these problems, the community needs to be strong in fighting against the influence of tourism income. The challenges of the destination have a direct impact on the sustainability of tourism operations. This indicates that the problems will lead to serious conflicts in the future if they are not resolved. Ban Wangka Mon village is faced with problems that are not very different from other tourist attractions in Thailand, To overcome these problems, the community needs to be strong in fighting against the influence of tourism income. In addition, good tourism planning that places importance on all stakeholders equally and providing a balanced income management plan and a fair share of income will surely eliminate many of the conflicts. This case study of Ban Wangka Mon Village is based on the theory of sustainable tourism development, which contains three dimensions: environmental, economic and social and ethical. All impacts from tourism at Ban Wangka Mon village can be summarized into four challenges consisting of severe tourism growth, economic growth conflict, identity deterioration and behavioral changes. Some of these challenges are similar to other destinations such as the Vlorë Region.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-05-19
      DOI: 10.1108/IJCTHR-09-2019-0163
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • Personality and eating behavior in a food festival: understanding
           visitors’ loyalty from the perspective of food-related personality
           traits

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      Authors: Li-Chun Hsu
      Abstract: This study aims to investigate the effects of visitors’ dietary habits on their acceptance of local food from the perspective of positive (e.g. local food involvement) and negative (e.g. food neophobia) food-related personality traits. A survey was conducted on visitors to the Slow Food Festival in Taitung, Taiwan. A total of 327 valid questionnaire responses were collected and structural equation modeling was used to conduct path analyzes. The analysis results supported all hypotheses. Food neophobia plays a key factor in moderating roles. This study contributes to the literature by integrating positive and negative perspectives of food-related personality traits. In addition, this study proposes that food neophobia plays a moderating role in food choice and behavioral decisions.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-05-06
      DOI: 10.1108/IJCTHR-08-2020-0164
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2021)
       
  • The challenges of presenting traditional music in gastronomic
           establishments – the case of Slovenian Istria

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      Authors: Gorazd Sedmak
      Abstract: Through investigation and comparisons between tourists and restaurant managers regarding their understanding of traditional music and their attitudes, expectations and assigned importance to it, this paper aims to identify the most problematic aspects of the (non)inclusion of traditional music in restaurant settings in tourist destinations. Data were collected through a field survey of tourists and managers/owners of catering establishments in the four municipalities of Slovenian Istria. The results show that tourists attach a relatively high importance to this element of cultural heritage and that it is not sufficiently included in the overall product of the destination and in the catering establishments. Differences in the understanding of traditional music between the two groups were also found. The research limitations are, namely, a relatively small sample of managers for the quantitative analysis, the particular nature of the chosen destination which does not allow generalization of the results and finally, the study was conducted in the high season when the structure of tourists is significantly different compared to that in the mid and low season. The findings bring some useful insights into tourists’ expectations and understanding of traditional music as part of the tourism experience for catering establishments’ managers and destination management organizations. By addressing the identified gaps, they can enrich the overall tourism product of the destination, while catering operators can achieve better business results. The more frequent and cogent inclusion of traditional music in the hospitality sector would provide a new social function and raison d'être for this segment of cultural heritage, which is in danger of being forgotten in many tourist destinations. This research addresses a widely overlooked area of two interrelated fields of research, namely, hospitality and cultural heritage. Unlike the majority of previous research on this topic, which only involves actual guests, the present research is designed as a comprehensive investigation and comparison of the attitudes of the general population of actual tourists in the destination (as potential guests of the inns/restaurants) and managers of catering businesses operating in the destination.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-12-20
      DOI: 10.1108/IJCTHR-06-2021-0159
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The relationship between employer image and employee commitment in
           family-run hospitality firms

         This is an Open Access Article Open Access Article

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      Authors: Katrin Schwaiger , Anita Zehrer
      Abstract: Among all forms of commitment, affective commitment has been shown to be the most desirable for enterprises. However, research on commitment among employees in family-run businesses in the hospitality industry is scant. To address this gap, this study aims to analyze the impact of employer image components on hospitality employees’ affective occupational commitment within family-run businesses. As one can assume specific employer image aspects when studying family-run businesses, this paper expects to achieve a better understanding of the relationship between employer image and employee commitment in this context. This study adopts the employer image framework of Baum and Kabst (2013), emphasizing that in addition to considering potential employees, the commitment of current employees needs to be assessed. Convenience sampling is used to obtain a sample from the target population (Tyrolean hospitality and gastronomy employees) from June to September 2018. Multiple linear regression analysis is applied to test the influence of individual employer image constituents on employees’ affective occupational commitment. Among the five components of the employer image framework applied here, working atmosphere, task attractiveness and payment attractiveness show a significant influence on employees’ affective occupational commitment. This study connects an existing employer image model to employee commitment within the hospitality industry. The findings suggest that the model is applicable to current employees as a key stakeholder group and shows the utility of employer image theory in connection with employee commitment.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-12-10
      DOI: 10.1108/IJCTHR-10-2020-0238
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Interconnections between the cultural and creative industries and tourism:
           challenges in four Ibero-American capital cities

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      Authors: Claudia Helena Henriques , Silvina Renee Elias
      Abstract: This paper aims to investigate the European and Latin America urban cultural policies that could enhance cultural and creative sustainable tourism products development. The methodological framework is based on a comparative case study regarding the importance, dynamics and policies associated to cultural and creative tourism in four Ibero-American cities, namely, Brasilia, Buenos Aires, Lisbon and Madrid. This exploratory analysis underlines the growing importance of cultural and creative tourism in the four capital cities. On one hand, cities reveal different tourism impacts and, on the other hand, they are associated to different cultural and creative sector structures. Cities cultural and creative performance put in evidence that sustainable cities index, global talent competitiveness index and cultural and creative cities monitor, tend to position Madrid in the first place followed by, Lisbon, Buenos Aires and Brasilia. In general, and despite the importance of space in the creative process, there is little research on the geography of the creative industries and there is a lack of cross-country comparative studies so that it is difficult to assess the particularities of each model of creativity. Cities could enhance more efforts in investing, not only in the traditional cultural infrastructures but also on the new forms of culture, new technologies, new makers, new audiences based on their attributes, activities and labels, in a framework of urban sustainable policies based on “innovation,” “inclusiveness” and “interconnectivity.” The originality of the paper lies in the comparative analysis of four cities based on cultural and creative sector and tourism interconnections. Simultaneously, it lies in an exploratory model application.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-11-30
      DOI: 10.1108/IJCTHR-02-2021-0036
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Insights from sentiment analysis to leverage local tourism business in
           restaurants

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      Authors: Ting Yu , Paulo Rita , Sérgio Moro , Cristina Oliveira
      Abstract: Social media has become the main venue for users to express their opinions and feelings, generating a vast number of available and valuable data to be scrutinized by researchers and marketers. This paper aims to extend previous studies analyzing social media reviews through text mining and sentiment analysis to provide useful recommendations for management in the restaurant industry. The Lexalytics, a text mining artificial intelligence tool, is applied to analyze the text of the online reviews of the restaurants in a touristic Dutch village extracted from the most frequently used social media platforms focusing on the four restaurant quality factors, namely, food and beverage, service, atmosphere and value. The findings of this research are presented by the identified key themes with comparisons of the customers’ review sentiment between a selected restaurant, Zwaantje, vis-à-vis its bench-mark restaurants set by a specific approach under the abovementioned quality dimensions, in which the food and beverage and service are the most commented by customers. Results demonstrate that text mining can generate insights from different aspects and that the proposed approach is valuable to restaurant management. The paper provides a relatively big scale in numbers and resources of social media reviews to further explore the most important service dimensions in the restaurant industry in a specific tourist area. It also offers a useful framework to apply the text mining business intelligence tool by comparison of peers for local small business restaurant practitioners to improve their management skills beyond manually reading social media reviews.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-11-23
      DOI: 10.1108/IJCTHR-02-2021-0037
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The impact of organizational culture on supply chain integration in the
           hotel sector

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      Authors: Mahmoud Gebril Taha , Tomás F. Espino-Rodríguez , Antonia M. Gil-Padilla
      Abstract: Supply chain integration (SCI) has become a key strategy for hotels in facing their environment. The purpose of this study is to analyze the effects of the organizational culture on the three dimensions of SCI. The competing value framework divides the organizational culture into four types, namely, hierarchical, group, rational and developmental cultures. A structural equations model was developed to test the hypotheses proposed. The data were collected by means of a questionnaire with a seven-point Likert-type rating scale that was distributed to managers and assistant managers of 114 four- or five-star hotels located in two Egyptian cities, Hurgada and Sharm El Sheikh. The results of the structured model confirm the direct link between the organizational culture and SCI. The findings suggest that rational culture is the most appropriate for SCI because it is fully associated with SCI. In contrast, hierarchical culture and developmental culture are significantly related to internal and customer integration. Group culture only has a positive influence on internal integration. This study is the first to analyze the impact of organizational culture on SCI in the hospitality sector. The results contribute to the literature by providing managers with practical knowledge about the significant influence of organizational culture on SCI.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-11-19
      DOI: 10.1108/IJCTHR-04-2021-0094
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Activating an artisanal saltpan: tourism crowding in or waterbirds
           crowding out'

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      Authors: Jorge Ramos , Patrícia Pinto , Pedro Pintassilgo , Anabela Resende , Luís Cancela da Fonseca
      Abstract: There is an increasing interest in visiting protected areas in the Algarve (Portugal). Tourists are interested in contact with nature activities. However, protected areas are quite sensitive to human pressure and are limited in their carrying capacity. The purpose of this study is to fill a literature gap concerning which features attract tourists who visit saltpans via a pedestrian tour and what sort of pressure they inflict on waterbirds’ behaviour. The tour consists of a predefined path with interpretive boards and guides who provide explanations to visitors. This study is threefold: to find out if waterbirds are disturbed by the presence of tourists, if tourists prefer to learn more about saltpans instead of finding waterbirds and if tourists have any preferred waterbird species. The methods used are direct observations with binoculars of the saltpan area and a short questionnaire. With the data collected, three hypotheses are tested. The results show that the occurrence of waterbirds does not vary according to the presence or absence of tourist visits, tourists prefer visiting saltpans rather than watching waterbirds and there is some waterbird species preference. Few people can visit the saltpan while keeping disturbance of both waterbirds and workers to a minimum. This study gives insights into sustainable ecotourism practices and how to articulate them with saltpan works. The value of this study can be demonstrated by the interconnection between traditional salt production, waterbirds’ habitat, visitors’ interest and their interaction.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-11-04
      DOI: 10.1108/IJCTHR-04-2021-0101
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The connection between VFR experience based and sociocultural dimensions
           of international students and mainland Chinese students

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      Authors: Chung Shing Chan , Birgit Pikkemaat , Dora Agapito , Qinrou Zhou
      Abstract: This paper aims to present the host experience of student hosts in Hong Kong, a popular educational destination for international students from mainland China and other countries. This study examines the interconnection between the experience-based and sociocultural dimensions of visiting friends and relatives (VFR) travel, considering the overall host experience, the host–guest relationship and post-hosting changes in perception of both the VFR experience and destination. This research adopts a qualitative approach to compare the experience-based and sociocultural dimensions of VFR travel considering international university students as VFR hosts in Hong Kong, taking a student sample from both mainland Chinese and overseas students. Based on a voluntary sampling approach, the research team had face-to-face interviews with the students that agreed to participate. The interviews were conducted voluntarily and anonymously and included those students who had hosted any friends or relatives in the past 12 months. A total of 26 interviews were successfully completed, including 10 mainland Chinese and 16 non-mainland Chinese students. The results confirm that the VFR host experience is generally shaped by an integration of internal characteristics (sociocultural characteristics of both hosts and visitors) and external environment (urban infrastructure and tourism resources). The two groups distinctively express their host experience that shows some areas of cultural barriers and geographical proximity. The limitations of this research mainly lie on its relatively small sample size because of constraints in accessing the contact information of international students across universities. These shortcomings should be improved by adopting a research design that uses other sampling approaches, such as snowball sampling, to include a wider scope of students from different local universities, or convenience sampling, to interview and compare responses of international students from various educational destinations. Alternative data sources may be considered, for example, through user-generated contents from online and social media platforms that contain sharing of students as hosts. The geographical and cultural proximities influence VFR tourism development and social construction of values and the consequent hosting behaviour. The unique role of international students should be further explored, especially in the Asian context. The outcome of VFR travel must be evaluated and studied more from cultural and personal dimensions than economic gain, which should be relevant to host perspective such as improved quality of life, social ties and place attachment and psychological benefits. The changing risk perception caused by the COVID-19 pandemic may be examined through some forms of travel intention. Firstly, the destination marketing organisations of the educational destination should address the difficulty faced by student hosts in terms of external attributes such as local culture, urban infrastructure, tourism resources and information accessibility. Secondly, to target the hosts, some specific VFR-related products and services may be developed for international students through local tertiary institutions such that the role of hosts as ambassadors can be facilitated and enhanced. Thirdly, the functional role of international students can be distinctive based on their unique network, activities and knowledge constructed upon learning during the period of education. The studentification of many educational destination cities, the dynamism of the role of international students as VFR hosts and their cultural differences between places of origin have provided an opportunity for deepening the understanding of VFR tourism.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-10-18
      DOI: 10.1108/IJCTHR-03-2021-0063
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Comparing shopping experiences in department stores and street markets: a
           big data analysis of TripAdvisor reviews

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      Authors: Chayanon Phucharoen , Tatiyaporn Jarumaneerat , Nichapat Sangkaew
      Abstract: Based on big data analytical and statistical techniques, this study aims to examine tourists’ shopping experiences at department stores and street markets in Phuket. A Naïve Bayes machine learning algorithm was used to identify the most frequently used terms in TripAdvisor reviews of both department stores and street markets contributed by the same pool of 729 tourists. A total of 18 out of 62 terms used were common in reviews of both shopping settings. However, the study found significant differences in the mean use of the 18 common terms and the likelihood of those terms being used in overall positive reviews. The study’s findings indicate differences in tourist shopping experiences at department stores and street markets. Several concrete recommendations are made, including a greater focus on the linkage to the national characteristic of street markets, and particularly the quality of local fruit, to enhance the tourist shopping experience. Understanding the differences between shopping malls and street markets from the tourist’s perspective would further enhance the coexistence of shopping malls and street markets in tourism-led growth cities. As such, using reviews of both shopping malls and street markets from an identical pool of tourists, the present study will analyse and compare tourists’ actual shopping experiences, thereby addressing this gap in the research canon via integrated statistical and big data analysis techniques.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-10-18
      DOI: 10.1108/IJCTHR-10-2020-0228
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The impact of the SARS-CoV-2 pandemic on tourists’ personal prestige –
           an experimental study

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      Authors: Friedericke Kuhn , Florian Kock , Martin Lohmann
      Abstract: The severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) pandemic has drastically affected the public discourse on tourism in news reporting and on social media, potentially changing social perceptions of travel and its utility for conspicuous consumption. Prestige enhancement is a common tourist motivation, yet, as tourists have been portrayed as irresponsible and even dangerous during the pandemic, the benefits of travel for personal prestige may have been affected. The purpose of this study is to monitor changes in tourists’ personal prestige during the early pandemic in 2020. The authors developed an innovative study design implicitly measuring the personal prestige of tourists shown on experimentally manipulated social media posts. Three measurement waves were issued to compare the personal prestige of tourists just before, during and after the first lockdown situation in Germany. Differences regarding evaluations of tourists’ prestige were found for prestige dimensions of hedonism, achievements, wealth and power, suggesting that prestige ascription to tourists has been affected by the changing discourse on leisure travel. This study contributes to the discussion of the socio-psychological effects of the SARS-CoV-2 pandemic on customer benefits of leisure travel. It exposes possible impacts of the pandemic on tourisms’ value for conspicuous consumption and prestige enhancement.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-10-11
      DOI: 10.1108/IJCTHR-02-2021-0035
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Humour: coping with travel bans during the COVID-19 pandemic

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      Authors: Sari Lenggogeni , Ann Suwaree Ashton , Noel Scott
      Abstract: This study aims to extend the use of psychology in the field of tourism crisis and disaster management using coping theory. It examines how resident emotions change in the extended prodromal stage of the COVID-19 pandemic and how residents used humour to cope with stress from not being able to travel. Early COVID-19 (March–April 2020) was characterised by negative media reports, lockdowns and travel restrictions but for Indonesia, no direct effects in terms of loss of life. This unusual context has led to phenomena not previously studied – humour as a coping strategy. This research consists of two studies: Study 1 used thematic analysis of interviews before and during the early lockdown period with a panel of 245 quarantined residents who had travelled in the prior two years. Study 2 followed up using a #hasthtag analysis of travel-related videos content posted on Instagram and TikTok. The COVID-19 global pandemic is an unusual crisis which has resulted in high levels of stress and uncertainty. This study identified the unusual characteristics of the COVID-19 crises and changes of quarantined resident’s emotions during the pre-event and prodromal stages. In addition, this study found the use of humour as a coping mechanism during the lockdown period and the use of social media as the vehicle for humour. These findings may be generalisable only to a crises and disasters with an extended prodromal stage. Interestingly, climate change has some similar characteristics where warning signs are available, but the personal implications have not yet become apparent. The emotions associated with crisis are dynamic and crisis managers may tailor communication to help deal with stress. This research provides an insight into how humorous content can be used to reduce negative emotions in the early stage of a stressful event associated with travel restrictions. This study may be suitable for use in integrated marketing communication in post-recovery messaging for the tourism industry and destination management organisation in the digital platform. To the best of the authors’ knowledge, this study is the first to demonstrate “dark humour” during the early stages of COVID-19 and also the use of coping strategies to explain how humour can reduce stress.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-09-20
      DOI: 10.1108/IJCTHR-09-2020-0223
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Exploring the role of personal and job resources in professional
           satisfaction: the case of the hotel sector in Algarve

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      Authors: João Viseu , Patrícia Pinto , Sérgio da Borralha , Saúl Neves de Jesus
      Abstract: This study aims to follow the Job Demands-Resources model to understand how: job resources (organisational health and organisational support) were related to work engagement through intrinsic motivation (personal resource); and intrinsic motivation was associated with job satisfaction through work engagement. Data were collected from 504 workers (50% women and 50% men; M = 39.48 years old, SD = 11.98) at four- and five-star hotels from the Algarve, Portugal. Through structural equation modelling, using the maximum likelihood estimation method, nine research hypotheses were tested. Results indicated that intrinsic motivation mediated the relationship between organisational health and work engagement. Work engagement mediated the association between intrinsic motivation and job satisfaction. Hotel managers must promote a supportive work environment and demonstrate openness to receiving suggestions from employees. Employees should also be informed about their hotel’s business model and operation. At the task design level, challenging and stimulating tasks should be created and job rotation policies should be implemented to foster work motivation. Also, managers must recruit employees that present positive emotions, proactivity and stress and time management skills. This study considered the role of organisational health as a job resource, a new concept in hospitality. The selected personal resource, intrinsic motivation, is different from positive psychological capital, the typical resource used in hospitality studies.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-09-15
      DOI: 10.1108/IJCTHR-02-2021-0049
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Anticipated positive evaluation of social media posts: social return,
           revisit intention, recommend intention and mediating role of memorable
           tourism experience

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      Authors: Amit Mittal , Harveen Bhandari , Pawan Kumar Chand
      Abstract: The purpose of this study is to examine how the anticipated positive evaluation of a tourist’s social media posts by significant others, known as social return (SR), impacts the memorable tourism experience (MTE) and how this evaluation influences the revisit intention and recommend intention (operationalized dimensions of behavioral intention-BI). The relationship among SR, MTE and BI was measured using established scales that were assessed for reliability and validity. Structural equation modeling was applied to the data collected from 316 respondents who had visited a heritage site. The findings indicate that SR significantly impacts MTE and BI and MTE partially mediates the relationship between SR and BI. However, the impact of SR on revisit intention is weak despite being statistically significant. This paper seeks to extend the SR concept introduced in tourism and hospitality literature in 2018. This study validated the scale in a new context while retaining the inviolability of the scale by including a world heritage site. This study used an extended version of the MTE scale and an adapted version of the BI scale. The use of these three scales together is an attempt to examine the symbolic nature of social media posts that can generate perceptions regarding the memorability of the tourist’s visit. SR is a relatively new construct and has been very sparsely studied with no known study linking SR, MTE and BI.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-09-09
      DOI: 10.1108/IJCTHR-12-2020-0287
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Airbnb and hotels during COVID-19: different strategies to survive

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      Authors: Kristóf Gyódi
      Abstract: The purpose of this paper is to examine the impact of the COVID-19 pandemic on the traditional hotel industry and Airbnb in nine major European cities. The author examines differences between the two business models and analyses various strategies of Airbnb hosts to cope with the crisis. A detailed empirical analysis is presented based on data from STR and Inside Airbnb for the period January 2018–September 2020. To assess the impact of the pandemic on the hotel industry, year-to-year changes in various performance metrics are presented. The author also investigates the impact of the pandemic on Airbnb prices with panel data regression analysis. Using text-mining methods, signs for new use-cases are explored, including renting flats for home-office or quarantine. The results support that Airbnb supply is more flexible. While hotel supply quickly returned to a level close to 2019, the average number of Airbnb listings was lower by more than 15%. Furthermore, the price analysis showed that Airbnb rates decreased more moderately than hotel prices. These findings suggest that a significant share of hosts pivoted from short-term accommodation provision and used their property differently, e.g. rented on a long-term basis. The analysis of listing characteristics revealed that the role of longer stays increased; however, the results do not support a shift towards advertising listings for home-office or quarantine purposes. This paper presents the impact of the pandemic on the hospitality sector in a wide sample of European cities, explores the adjustment of hotels and Airbnb and provides new evidence on the differences between the business models.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-08-27
      DOI: 10.1108/IJCTHR-09-2020-0221
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • How to manage and minimize food waste in the hotel industry: an
           exploratory research

         This is an Open Access Article Open Access Article

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      Authors: Vera Amicarelli , Alina-Cerasela Aluculesei , Giovanni Lagioia , Rodica Pamfilie , Christian Bux
      Abstract: The hospitality industry is responsible for significant amounts of waste, more than one-third of which is food waste. Through the comparison between an Italian and a Romanian hotel, this paper aims to provide a better understanding of food waste management trends in the hotel industry as well as to highlight hotel kitchens and hotel food services weaknesses and opportunities to minimize food waste. In-depth interviews, personal communication and observations were conducted to investigate food service planning, food procurement and food waste management, as well as to better comprehend current individuals’ understanding and attitudes, infrastructures, legislative culture and opportunities either from the managerial and the employees’ perspective. Data were analyzed according to a content analysis approach. Three critical hot spots emerged from the analysis: prediction and check of guests’ attendance, communication and transparency with local suppliers and among departments within the unit and purchasing frequency and perishable food provisioning. The accurate forecasting of the number of guests and their nationality is fundamental in avoiding food waste at food service, as well as implementing transparency and communication with local suppliers. Although academia and authorities have recognized the crucial importance of food waste management, food waste research in the hotel industry remains under-researched. The present exploratory research contributes to the scarce empirical studies about hotels’ food waste, giving theoretical and managerial recommendations for supporting further studies, highlighting the need for formal deals between hotels and local suppliers (food procurement), as well as the importance of food-networks that holds together companies, retailers and charities (food donation).
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-08-20
      DOI: 10.1108/IJCTHR-01-2021-0019
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Hedonic experiences at heritage attractions: the visitor’s
           perspective

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      Authors: Ana Carolina Bender , Manuela Guerreiro , Bernardete Dias Sequeira , Júlio Mendes
      Abstract: The purpose of this study is to explore the hedonic experience and its formation at heritage attractions. A qualitative and exploratory approach was applied, using data from 21 semi-structured interviews and three in-situ focus groups. Findings highlight that senses, imagery and emotions are stimulated by the physical landscape and by triggers of memorable experiences. To further explore this topic, a broader range of heritage attractions and perspectives from the diverse stakeholders involved in the management and consumption of these sites is needed. Given the scarcity of research dedicated to the hedonic experience at heritage sites, this study provides a contribution by exploring the visitor’s perspective and points out relevant insights. As the hedonic feelings of pleasure, comfort and related affective responses impact the quality of memorable experiences, relevant implications for theory and practice are discussed.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-08-19
      DOI: 10.1108/IJCTHR-12-2020-0297
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Early adopters’ responses to a virtual tourism product:
           Airbnb’s online experiences

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      Authors: Irene Cenni , Camilla Vásquez
      Abstract: In April 2020, Airbnb launched “Online Experiences,” (OE) a virtual tourism product responding to pandemic-related restrictions on physical travel. The purpose of this study is to explore the characteristics of this innovative product that were most salient to consumers and in so doing, to provide preliminary insights into the factors related to its success. Using a grounded theory approach in this qualitative study, the authors investigated a sample of 500 online consumer reviews of 100 different Airbnb OE. The analysis identified five major themes associated with reviewers’ positive evaluations of OEs. The study’s findings corroborate prior research on peer-to-peer businesses regarding the centrality of the host and the social appeal of such services, yet they also reveal newer, multifaceted expectations for OEs’ hosts. Further, consumers reacted positively to both the entertaining and educational aspects of OEs. Finally, reviewers’ comments reflect factors related to pandemic-related conditions such as seeking social interaction and virtual escape, yet they also identify factors that suggest the durative appeal of OEs as a tourism product (e.g. “repeatability” of OEs; OEs as sites for virtual connection with family/friends; OEs as a marketing tool for future travel). To the best of my knowledge, this is one of the first studies investigating this recently launched virtual tourism product. The findings, thus, represent an important empirical baseline for future research on this topic.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-08-18
      DOI: 10.1108/IJCTHR-12-2020-0289
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Cooperation for the implementation of digital applications in rural
           cultural tourism marketing

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      Authors: Sarah Lisa Schuhbauer , Andrea Hausmann
      Abstract: This study aims to identify pitfalls in the use of cooperation for the implementation of digital applications in rural cultural tourism marketing and derive practical implications for avoiding them. A total of 14 semi-structured in-depth interviews were conducted with the participants of the cooperation project around the Web app “The Legend of the Call of the Mountain” in the Zugspitz Region in Germany. The study has identified four key pitfalls: challenges in the long-term financing, destination-specific characteristics of rural areas, doubts about the use of evaluations and the limited horizon of many cultural institutions. Because of the qualitative approach and the single case study, the results may lack generalisability. Therefore, future research should place the results to a larger scale, for example, with a mixed methods approach. Practical implications can be derived from the study for avoiding pitfalls and thus for a successful use of such cooperation projects. The implications draw attention to the different possibilities of long-term financing, the important role of a central tourism organisation, the special possibilities of evaluations and the important role of general awareness raising for the added values of such cooperation. By examining an exemplary cooperation project, the paper fills an existing research gap, as there has been little knowledge in empirical cultural tourism research about the special conditions for using cooperation to implement digital applications in rural cultural tourism marketing.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-08-12
      DOI: 10.1108/IJCTHR-08-2020-0171
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The use of migration matrices to test the sustainability of the top ranked
           restaurants: a methodological note

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      Authors: J. François Outreville
      Abstract: The purpose of this paper is to present a new methodology to estimate the migration of grades of top rated restaurant and the default rate over time. To demonstrate how to develop migration matrices the empirical results are based on the real number of top-rated French restaurants in Gault-Millau in a specific year and how they migrate from one grade to another over the period 1974–2010. The purpose of the empirical analysis is only to illustrate the methodology. It is shown that migration rates are relatively stable over time. Results are presented only to illustrate the methodology. Further analysis could provide a sound basis to compare the rating systems from one guide to another. This research note explores the notion of migration rate by developing an alternative way of measuring how restaurants survive over time.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-07-24
      DOI: 10.1108/IJCTHR-05-2020-0112
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • The culture of gifting with the emergence of online tourism experiential
           gift-giving

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      Authors: Sarah Gardiner , Alexandra Bec
      Abstract: This study aims to explore the evolution of the culture agapic (personal) gift-giving with the advent of new online gifting platforms that provide the opportunity to gift tourism experiences. This study investigates this well-established cultural behavior in view of this new form of social exchange. Focus group interviews with two key target markets – mothers and couples/singles – were conducted (N = 39). Interview questions focused on understanding gifting using online platforms, sharing the experience and the role of various parties in the exchange. This study reveals that experiential tourism gifts differ from physical gifts because they offer novelty and symbolic value, heighten positive emotions and have the potential to create lifelong memories for recipients. However, giving an experiential gift can also be a risky option because of the uncertainty of getting the gift–recipient identity match correct, particularly for adventure tourism gifts. The identity of the gift-giver is also considered in gift selection as the experience selected is a reflection of self. It is recommended that online experiential gifting platforms pay attention to both the identity of the gift-giver and gift-recipient. Sharing the experience through social media posts can reinforce both parties’ social identity, create a positive social exchange and may motivate repeat purchase. To the best of the authors’ knowledge, this is the first study to uncover the motivational factors of online tourism experiential gifting as part of the culture of gift-giving and the parties in this exchange. The findings advance theoretical understanding of this new form of social exchange.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-07-24
      DOI: 10.1108/IJCTHR-08-2020-0160
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • A new conceptual framework for memorable Airbnb experiences: guests’
           perspectives

         This is an Open Access Article Open Access Article

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      Authors: Erose Sthapit , Peter Björk , Dafnis N. Coudounaris , Matthew J. Stone
      Abstract: This qualitative study aims to explore the activities that guests perform while staying in Airbnbs, emotions associated with these experiences and the components of memorable Airbnb experiences. An empirical study of a qualitative nature was conducted using a self-administered open-ended questionnaire among tourists who had stayed in an Airbnb in the past three years. Data were collected using two different sources for triangulation purposes, referred to as Studies 1 and 2. Many respondents reported conducting similar activities while at home and while staying in an Airbnb, supporting Burch’s (1969) spill-over theory. Travellers mostly recalled mundane activities, such as cooking. The results suggest that the spill-over effect is more prevalent in the Airbnb context than in other accommodation types, as one often travels from one’s own home to another’s home. Respondents associated their Airbnb experience with the positive emotion of joy. Respondents mentioned numerous reasons for having felt joy during their Airbnb experiences, such as sharing the trip with travel companions and spending time with friends. Airbnb should clearly define host’s tasks and responsibilities, hosts should treat guests in a friendly manner, which includes resolving any problems they face in relation to the rental property. This paper proposes a new conceptual framework for a memorable Airbnb experience, which comprises several components: socialising and bonding with friends and family members, location, the host’s hospitality, a homely feeling, home amenities and negative experiences (the poor condition of the room and a dishonest host).
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-07-19
      DOI: 10.1108/IJCTHR-01-2021-0002
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Residents’ attitudes toward tourism development at Al-Juhfa, Saudi
           Arabia

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      Authors: Ali Ahmad Algassim , Akhmad Saufi , Diswandi Diswandi , Noel Scott
      Abstract: Al-Juhfa is a small village located near Rabigh City, between Makkah and Madinah, Saudi Arabia, with significant archaeological and religious resources. The purpose of this paper is to examine residents’ attitudes toward tourism development at Al-Juhfa. The qualitative study uses purposive interviewing to recruit informants. Data was collected using semi-structured interview and open-ended questions. Eight semi-structured interviews were made and a list of open-ended questions was distributed to 134 informants. All data were analysed and no new codes were found after the answer of the first 49 informants analysed. The results show that residents’ attitudes toward tourism development in general were positive with residents expecting to receive economic, social and environmental benefits. Residents were aware of potential positive and negative impacts of tourism development and appeared to balance these in developing their attitudes. Tourism was seen to empower residents and the religiosity of the community influenced their perception of tourism development. This study contributes to the literature by supporting the use of social exchange theory in this context and by recommending the inclusion of religiosity in further studies.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-07-19
      DOI: 10.1108/IJCTHR-01-2021-0023
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • How leadership affects organisational citizenship behaviour – a
           study of independent hotels

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      Authors: Alireza Nazarian , Peter Atkinson , Pantea Foroudi , Rezvan Velayati , Dilini Edirisinghe , Asieh Hosseini Tabaghdehi
      Abstract: The purpose of this paper is to examine the factors that managers in independent hotels can influence to improve organisational citizenship behaviour (OCB) by examining the relationship between leadership style and OCB through newly developed balanced organisational culture and trust variables. Unlike most studies, which have been on chain hotels, this study investigates these relationships in independent hotels in Iran. Additionally, organisational size was also included in the study. Using information from Ministry of Cultural Heritage, Handicrafts and Tourism, 160 independent hotels were identified and approached. A survey was assembled using well-known instruments. In total, 392 usable questionnaires out of 1,150 distributed were collected from employees and analysed using structural equation modelling. Contrary to previous studies, it was found that in this context, neither transformational nor transactional leadership affects trust directly but only through balanced organisational culture, and only transactional leadership had a direct relationship with OCB. Also, organisational size had a moderating effect on the relationship between trust and OCB. The authors add to the theoretical literature dealing with the different behaviour of constructs developed in a Western context in other contexts and suggests that hotel managers in a collectivist culture, like Iran, who want to build OCB can do so by creating organisational culture conditions (Balanced Organisational Culture) that foster trust between managers and their subordinates.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-07-19
      DOI: 10.1108/IJCTHR-10-2020-0229
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • New avenues for business competitiveness: the case of a community of
           practice in the hotel sector

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      Authors: Sofia Almeida , Ana Cláudia Campos
      Abstract: This paper aims to better understand community of practice (CoP)’s dynamics with a focus on the hotel sector and perceived benefits to members and business performance. This is a case study research focusing on a successful experience within a CoP found in the hotel sector. The study reports in detail how a CoP was created and how it evolved to a digital platform to give birth to a fully co-designed tourism product. It analyzes this CoP’s social dynamics, processes of communication and interaction, as well as digital evolution. To collect rich data, method triangulation was applied by mixing quantitative and qualitative analyses. The community is highly participated and valued because it is perceived as a dynamic system contributing to rapid information exchange and diffusion, efficient context for knowledge transfer and individual responsiveness to daily professional activities and challenges. The reasons why members perceive Amigas do Trade as a distinctive community include shared values and attitudes; professional area and position; and group composition. The majority of members acknowledged that belonging to this CoP has helped in making an informed decision with impact on business practice. The sub-theme more intensely participated and discussed concentrated on human resources issues. A case study brings useful insights into the understanding of CoP members’ behaviour; however, findings are not generalizable to other communities. This study contributes in several ways to business practice and management. Hotel businesses pertain to a sector in which CoPs easily thrive. This seems to happen because businesses in the tourism and hospitality industry are highly dependent on networks, people, communication channels and technologies. Engagement with technological platforms is stimulated because of the unproblematic integration of these digital platforms into other technologies members already use in their daily work and life. Moreover, digital platforms are not expensive and potentially increase motivation levels within CoP, and consequently in companies. This example inspires the use of digital platforms to exchange knowledge in other CoPs in the hotel sector. CoPs are contexts of good interaction within a group of people by nurturing a good value system (comprehending trust, cohesion and good communication climate). Thus, a non-hierarchical and non-biased approach to CoP by managers could be accomplished by fostering an organizational culture based on joint innovation, coopetition and open communication principles. Expectedly, in this respect, intensive use of digital technologies in the business arena will keep playing a key role. To the best of the authors’ knowledge, this is the first study on CoP applied to the hotel sector. Additionally, it is also the first time a CoP composed only by women working in the hotel sector was analyzed. One other element of novelty links to the fact that a CoP with physical and virtual dimensions was studied, introducing the use of digital platforms to the analysis of CoP dynamics.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-07-16
      DOI: 10.1108/IJCTHR-12-2020-0285
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • Understanding students as hosts: moving beyond sightseeing

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      Authors: Tanja Petry , Birgit Pikkemaat , Chung-Shing Chan , Ursula Scholl-Grissemann
      Abstract: Neither visitors of visiting friends and relatives (VFR) travel nor hosts are homogeneous segments (Griffin & Guttenberg, 2020). For this reason, this study aims to address students as hosts of VFR travel and analyzes differences in the visitor and the host segment. As a result, marketing implications for destination marketing organizations that seek to realize the potential of the student VFR segment arise. This research project adopts a multi-method approach to derive a deeper empirical understanding of visitors’ behaviors and the role of students hosting friends and relatives (SHFR). The quantitative study aims to reveal the relevance and differences between visits to friends (VF) and visits to relatives (VR), whereas the qualitative study elaborates on the findings of the quantitative study and seeks to understand the role and experiences of students as hosts. The findings reveal that VR and VF travelers vary in terms of their expenditure. Hosts’ spending depends on visitors’ budgets; in general, both their direct and indirect (when relatives pay) spending increases when they have visitors. Furthermore, the data identify two distinct hosting styles: functional hosting is concerned with providing outstanding hospitality based on a more traditional, guest-oriented understanding of the role, whereas integrative hosting blurs the lines between hospitality and lifestyle based on a more modern, host-oriented understanding of the role. Regarding limitations, this study did not differentiate between students who were simultaneously locals and students who resided in the city only for study purposes. In a similar vein, the cultural background of the students was not considered in the research. Finally, the differences between VF and VR could further be explored in a quantitative follow-up study and in testing for significant differences in SHFR spending behaviors. Further research could examine whether domestic travelers, travelers with cultural proximity and/or short-distance VFR travelers are more likely to visit after COVID-19 as suggested by Backer and Ritchie (2017) in the case of crises and disaster. Students as hosts differ from other hosts in VFR travel in their reluctance to embrace conventional tourism products. This study found that place attachment makes hosts of VFR travelers passionate ambassadors and advertisers for the destinations; destination marketing organizations (DMOs) could support this already positive image by providing and supporting students with more detailed information about their cities and the opportunities they offer. Results are of particular relevance because the COVID-19 pandemic is forcing DMOs to develop destination strategies that incorporate social-distancing and avoid crowded places. When students take their friends out to events and nightclubs, they contribute significantly to experiences that go beyond typical tourism activities such as sightseeing and shopping. By offering special discounts to visitors who come with their hosts, DMOs could help visitors delve more deeply into city life and thereby reduce the likeliness of crowded city centers. Considering the findings relating to the social and emotional qualities of VFR travel, DMO marketing to VFR travelers could benefit from promoting socio-cultural spaces and offerings that value groups’ social ties (e.g. family prices for families with adult children) or alumni status. According to the authors’ knowledge, this study is the first which analyzes both, visitors and hosts of VFR travel using a two methods approach. Very recently, Griffin and Guttenberg (2020) miss VFR research focusing on the heterogeneity of the segment, and Backer et al. (2020) claim for more VFR research on the role of hosts carried out outside of Australia, New Zealand, Canada, the UK and the USA. To the authors’ best knowledge, this study is the first which delivers empirical insights on SHFR in Central Europe.
      Citation: International Journal of Culture, Tourism and Hospitality Research
      PubDate: 2021-07-10
      DOI: 10.1108/IJCTHR-09-2020-0215
      Issue No: Vol. ahead-of-print , No. ahead-of-print (2021)
       
  • International Journal of Culture, Tourism and Hospitality Research

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