Authors:Ömer Ceyhun APAK; Ahmet GÜRBÜZ Abstract: Businesses play an important role in protecting the natural environment and preventing destruction. Within the scope of the efforts made against environmental problems, various initiatives are carried out to prevent the consumption of scarce resources in the food and beverage sector. In this context, restaurants, which are seen as small and medium-sized businesses, have adopted sustainability practices. Due to the increase in environmental awareness, sustainable restaurants or green restaurant-themed businesses have started to operate. In this research, studies on sustainable restaurants were examined within the scope of content analysis by scanning the international literature. The descriptive information of the studies reached and the similar or different aspects of the findings predicted in the studies were interpreted. According to the results of the research, studies on sustainable restaurants and their practices were evaluated in three categories as economic, social and environmental. Accordingly, it was determined that the studies were mostly environmental themed. The prominent elements in the studies; energy and water saving, good waste management, the necessity of implementing disposable product and recyclable waste management, the ability of enterprises to offer sustainable menus, the necessity of implementing solar panels and wind turbines in order to achieve economic efficiency. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Mehmet BEYAZGÜL; Cemile ÖCEK, Erdinç KARADENİZ Abstract: The aim of this research is to comparatively analyze the impact of the Covid-19 pandemic on the liquidity and financial failure risk of the land, sea and airline passenger transportation sectors in Turkey. For this purpose, the liquidity risks of Other Passenger Land Transportation, Sea and Coastal Passenger Water Transportation and Air and Passenger Transportation sectors for the years 2019-2020 on the company accounts published by the Central Bank of the Republic of Turkey; nine financial ratios were calculated and financial failure risks were analyzed using Altman Z, Altman Z’, Altman Z”, Fulmer H and Ohlson models. As a result of the analysis, it was found that the liquidity and financial failure risks of all the sectors examined were high. However, it has been determined that the liquidity and financial failure risks of the airline passenger transportation sector have increased significantly compared to the period before the Covid-19 epidemic, and the sector most negatively affected by the Covid-19 epidemic is the Airline and Passenger Transportation sector. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Burçin KIRLAR CAN Abstract: This study aims to determine the awareness, enlightenment and practical activities of the accommodation establishments operating in Denizli in order to ensure the access of the people with disability to tourism and evaluate these activities in the context of responsible tourism. The study also intends to offer solutions to eliminate the deficiencies in the access of the people with disability to accommodation establishments. The “Tourism Management Certified Facilities” list of the Ministry of Culture and Tourism was taken as a basis within the scope of the research. Accordingly, 33 official websites and 10.370 posts in 27 social media accounts of accommodation establishments with tourism management certificates in Denizli were examined. In this regard, it was ascertained that only five hotels had a total of 12 content related to the disability on their official website, and 58 posts were shared in 16 social media accounts. Texts and visual data about the people with disability were analyzed and interpreted with content analysis and semiotic analysis methods. The results of the research indicated that the sharing of accommodation establishments regarding accessibility regulations is extremely limited. More posts are shared on social media accounts than on websites, but almost all of these shares aim to give a “social message” only. Disability, both perceptually and operationally, is associated with physical disability and the symbol of wheelchair. There is no distinction considering the type of disability in the existing practices and shares. Besides, none of the examined websites were designed for the access of the people with visual disabilities. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Arif ÇİLEK Abstract: In this study, it is aimed to show the effects of the Covid-19 outbreak on the financial performance of companies in the BIST tourism index. In the analyzes made using the balance sheet and income statement data of the year 2019 and 2020, the possible effects of the Covid-19 epidemic on the tourism industry were investigated with the help of integrated CRITIC-COPRAS multi-criteria decision making techniques. In the study, the priorities of the evaluation criteria used as 8 financial ratios were determined with the CRITIC technique, and the financial performance rankings and values of 8 tourism companies were determined with the COPRAS technique. With the analysis made based on the end-of-period data of 2019 and 2020, sectoral financial performance rankings were revealed in terms of the ratings of tourism companies traded in Borsa Istanbul. According to this performance ranking, the best three businesses in 2019 and 2020; While PKENT was determined as MERIT and MARTI, the three worst enterprises were determined as AYCES, TEKTU and ULAS in 2019, and TEKTU, AYCES and AVTUR in 2020. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Tuğçe BARAT; Turgay BUCAK Abstract: Molasses, an ancient heritage of Turkish gastronomy; It is one of the foods that preserves its value in our cuisine with its nutritive ness, traditional production method and cultural background. Although grapes are generally used in its production, it can also be made with fruits such as mulberry, fig and carob in Anatolian geography. The purpose of the study is to examine the effect of traditional grape molasses production in the Cal district of Denizli on the gastronomy tourism of the region. Qualitative research method was used in the study and the deliberate sampling method was preferred. Within the scope of the research, interviews were held between 45-70 minutes with a total of 16 participants who played a role in bringing the traditional molasses production in Cal to gastronomy tourism. A semi-structured interview form was used as a data collection tool and content analysis method was applied in the analysis of the data. As a result of the research, it is seen that although traditional molasses production has gastronomy tourism potential, there are inadequacies in destination management and branding. The use of grapes mostly in wine production limits traditional molasses production. In the study, it was determined that the farmers in the region tended to different products by uprooting their vineyards due to the ease of production. This situation jeopardizes the existence of vineyards and the sustainability of molasses production in the district. The study also points out that there is not enough awareness in the local people about the production of traditional molasses. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Sait DOĞAN; Mustafa BAYIR, Hasan CİNNİOĞLU Abstract: The purpose of this research is to determine the effect of hotel employees' transformational leadership perceptions on their quality of working life and job performance levels. In this direction, the effect of the transformational leadership perceptions of the employees working in the 4 and 5 star hotel businesses in Istanbul on the quality of working life and job performance levels was investigated. In the research, data were obtained from 302 employees by using the survey technique, one of the data collection methods. In the questionnaire form, scales previously used in scientific studies were used to measure the variables of transformational leadership, job performance and working life quality. The limitation of the research can be stated that the findings obtained in the research only include the employees in 4 and 5 star hotels operating in Istanbul. For the data obtained in the study, frequency, reliability, factor, correlation and regression analyses of the relevant variables were analyzed using a computer program. As a result of the study, it was determined that the transformational leadership perceptions of hotel employees affect the quality of working life and job performance. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Şerif Ahmet DEMİRDAĞ Abstract: In the modern age we live in, people have started to participate in more international activities (travel, tourism, education, marketing, import, export, logistics, etc.) with the contribution of technology. The most important and most valuable way to communicate with people in different countries is through foreign language knowledge. Speaking or learning a foreign language is important for social life and a successful career, as well as enabling communication with other people. However, the fact that people are sometimes unwilling to learn a new language or are prejudiced by seeing it as troublesome can make foreign language learning difficult. On the other hand, even the English language, which is at least a universal language, is a language that people often encounter or may encounter at almost every stage of life. This deficiency is felt more especially in sectors such as tourism, where people from different cultures and countries come together. In this regard, the purpose of this research is to emphasize the place and importance of English education in the sustainability of tourism. In accordance with this purpose of the research, previous national academic studies on the subject were examined, the current situation was evaluated with a critical point of view, and suggestions were presented for the interested parties. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Seda ÇOBAN; Meryem AKOĞLAN KOZAK Abstract: Traditional methods are used in presenting touristic regions to visitors. While a region designed with this method requires being in a place physically, it is possible to design a region with a digital presentation. In this study, it has been tried to draw attention to the design of the Phrygia Valley with physical and virtual reality and augmented reality technologies. In this context, simulation theory was used to determine the phygital proposals designed in the Phrygia Valley example. The data of the study were collected by the documentary source scan method. In the scans, the concepts of "simulation", "virtual reality", "augmented reality", "phygital", "Phrygia" were determined as keywords. In line with the inferences obtained from the study, it is expected that by presenting the valley in a phygital design, it can attract more visitors, increase its awareness and become a phygital attraction center. In order to design phygital applications, it is necessary to provide technological infrastructure and present physical and digital elements together. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Seden DOĞAN; Celil ÇAKICI Abstract: Assuming that a robot with a strong artificial intelligence, the ability to produce solutions, the awareness of choice, and reasoning skills will not be any different from a human, it can be thought that it should have the same ethical rules and the same rights as a human. It can also be concluded that the robot in question has emotions if it can sense physical pain through its sensors and software and show a crying reaction with that pain, or if it can understand a joke and laugh. If the artificial intelligence robot in question has the intelligence of an adult human, it may be legally required to have a personality. This will bring along ethical issues and personal rights. In recent years, it is known that artificial intelligence robots work in different tasks together with human workers in the travel and tourism industry. However, both in theory and in practice, it is unclear under which ethical rules the robots work, what rights they have and which labor laws they are subject to. In this study, it has been tried to discuss what the ethical issues can be towards artificial intelligence service robots and the importance of these issues in terms of stakeholders in the travel and tourism industry as employers, employees or guests. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Osman ÇAVUŞ; M. Hamil NAZİK Abstract: The aim of this study is to examine the success factors and standards of Michelin Star restaurants. The research was carried out in accordance with the qualitative research method and exploratory research model. Within the scope of the research, semi-structured interviews were conducted with the chefs of Michelin-Starred restaurants in the San Sebastian region, one of the best restaurants in the world, and Spain's success in having the most Michelin-starred restaurants per square meter in the world for years. As a result of the research, it has been seen that Michelin Star restaurants have been successful with their calm and nature-friendly restaurant features, annual and seasonal continuous improvement of the menus, a modernized service quality by preserving the traditional, supply processes focused on local and sustainable products, and continuous innovation. However, in the evaluations of the chefs regarding the Michelin Guide, it has been revealed that the chefs think that not publishing the necessary factors for the Michelin Star reinforces the focus of the businesses on original, innovative and quality works. Regarding the results obtained, evaluations and suggestions were made to restaurant operators, kitchen chefs, experts in the field of gastronomy and academics. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Koray ÇAMLICA; Asli Sultan EREN, Hasret Muharrem ASLAN Abstract: Travel agencies are known as intermediary businesses of great importance for consumers who want to access touristic products. Nowadays, with the development of technology, consumers prefer to publish their complaints. The aim of this study is to examine the content analysis of e-complaints against travel agencies operating in the Cappadocia Region and to determine the current situation in the region. The study is of great importance in terms of informing travel agents about current e-complaints and improving the services provided to tourists. In the study, 164 e-complaints submitted to travel agencies operating in the Cappadocia region, through the TripAdvisor site, were examined. The obtained data were analyzed by content analysis and then subjected to micro-analysis. At the end of the review, e-complaints were grouped under 4 categories. In the study, results such as out of courtesy towards tourists, unfair remuneration, lack of foreign language, negative interaction between tourist and staff and the resulting dissatisfaction were obtained. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Ahmet ERDEM; Kamil UNUR, Ferhat ŞEKER Abstract: While smart tourism studies remain up-to-date, the limited number of research in the literature on the development of the right smart tourism strategies specific to a destination is the starting point of this research. The aim of the research is to analyze the current situation of Sanliurfa province within the scope of smart tourism and to determine city-specific smart tourism destination strategies. A'WOT method, a hybrid method in which SWOT analysis and Analytical Hierarchy Process (AHP) method are combined, was applied to determine the strategies required for Sanliurfa to be a smart tourism destination. First, the main and sub-criteria were determined by SWOT analysis for Sanliurfa, and then the final strategies were determined by AHP, one of the multi-criteria decision-making methods. According to the results of the study, the strategies to be followed for the city to be a smart tourism destination; It has been determined as making technological infrastructure investments in all touristic areas of Sanliurfa and improving existing technological applications (SO), and establishing Sanliurfa Technology Infrastructure Investment Fund (WO) in cooperation with public and private sector managers. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Elif ŞENEL; İlker KILIÇ Abstract: It is an inevitable fact that Covid-19 disease affects tourism travel as well as every sector. In addition, it is important to investigate the effect of the fear caused by Covid-19 on the purchasing decision processes of tourists. The aim of this research is to reveal the relationship between the fear caused by the Covid-19 epidemic, and travel motivation and purchase intention in the context of push and pull theory. The participants of the research consist of individuals who live in Yozgat and have gone on holiday before. According to the findings of the research, there are statistically significant relationships between the fear of Covid-19 and both purchase intention and travel motivation. As a result of research findings, various suggestions were stated for the tourism sector executives. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Gülizar AKKUŞ; Özge KORKMAZ Abstract: The number of thermal tourism centers in Turkey is increasing day by day and the infrastructure of existing centers is being improved. It is of great importance that these centers have a quality service and have the experiential qualities that today's tourists especially seek. However, in this way, it may be possible for the tourist to visit the same thermal facility or center. In this research, it was aimed to determine the experiences of the guests coming to the thermal hotel through the Strategic Experiential Modules (SEMs) proposed by Schmitt. In addition, it was aimed to determine the effect of experiential modules on satisfaction and behavioral intention. A quantitative method has been adopted in the research and the questionnaire technique has been used. The field research was carried out in a thermal hotel in Reşadiye district of Tokat province located in the North Anatolian Thermal Tourism Cities Region. Within the scope of the research, 222 thermal tourists were reached between 31.03.2021 and 08.05.2021. As a result of the regression analysis, it was revealed that sensory and relational experiences, two of the five modules, significantly and positively affected the satisfaction of the guests, and that satisfaction had a significant and positive effect on behavioral intention. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Uğur ÇALIŞKAN; Özgür ÖZER Abstract: Tourism is considered to be a development tool, especially in developing countries and the support of local residents is one of the main pillars of sustainable tourism. Therefore, scholars frequently examine the local residents’ perceptions of tourism. However, studies mostly focus on a single mature tourism destination. Destinations experiencing different types and stages of tourism development, and having different socio-economic characteristics are rarely compared. This study using quantitative research methods compares four destinations that differ in terms of tourism development and economic features. The results reveal that negative effects in mature destinations, and positive effects in emerging destinations are at the forefront, and affect local people's support of tourism. The findings empirically support that the tourism planning and development process should be carried out in a destination-specific manner and takes into account the views of the local people. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Veli CEYLAN; Çiğdem MUŞTU, Mehmet SARIIŞIK Abstract: Mycological tourism is a recreational activity that enables the examination of wild mushrooms collected from nature through observation, collection and tasting and their evaluation as a biocultural heritage and is effective in establishing a connection between nature and culture. The main purpose of this research is to examine the mycological tourism potential of Turkey and to compare it with similar applications around the world. In the research, mycological tourism activities of countries such as Spain, Italy, France, USA and Canada were discussed. Then, the main reasons of mushroom cultivation, mushroom picking and mushroom consumption in Turkey and mycological tourism potential of Turkey were evaluated. In addition, 20 different mushroom species growing in the wild in Turkey were examined in this research. As a result of the information obtained, it has been determined that Turkey is rich in mycological resources but cannot use these resources for tourism purposes as in the aforementioned countries. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Authors:Melisa ATEŞ; Elbeyi PELİT Abstract: The aim of the study is to determine the relationship between professional vitality and professional commitments of tourist guides. Employees acting as tourist guides in Turkey constitute the population of the study. Since it is not possible to reach the entire population due to constraints such as time, accessibility and cost, sampling has been used. As data collection method, survey technique was used. In order to measure professional vitality and professional commitment 379 questionnaires were collected. As a result of the research, it was determined that professional vitality has a significant and positive effect on professional commitment. As a result of the research, it was concluded that there is a significant and positive relationship between professional vitality and professional commitment. In addition, positive and significant relationships were found between all sub-dimensions of professional vitality (passion, vigor, facility, job satisfaction) and professional commitment. PubDate: Sun, 27 Mar 2022 00:00:00 +030
Open Access journal
[187 journals]
