Authors:Ali Rıza MANCI Abstract: Visitors’ risk perception plays a vital role in their destination choice, intention to return, satisfaction and recommendations to others. At the same time, perceived risks affect destination image, which in turn causes increased or decreased demand for attractions of destinations. The aim of this study is to determine risk dimensions and their effects on recommendation and revisit intentions. Scale is most widely used in tourism research. This scale consists of six dimensions, namely, physical, time, social, performance, financial, and psychological risks, which consist of 28 items. A total of 471 respondents were collected via convenience sampling method among domestic tourists who visited Sanliurfa from May to June 2021. The results of the study indicated a weak inverse and significant relationship between the performance, social, physical, psychological, financial, and time risk perception of the participants and general satisfaction levels. Meanwhile, there is a moderately strong, inverse and significant relationship between all dimensions of risk perception among the participants and their recommendation and revisit intention. Thus, perceptions of risk dimensions have a strong negative influence on overall satisfaction, recommendation, and revisit intentions. By employing three regression models, the present study reported that time and psychological risks highly affect all dependent variables. Furthermore, overall satisfaction is significantly affected by the physical and performance dimensions. Recommendation intention is affected by the financial dimension beyond the aforementioned dimensions. The overall satisfaction levels of the participants were highly correlated with their recommendation levels and revisit intention. At the same time, their recommendation intention was highly correlated with their level of revisit intention. It might be said that visitors may change their future behaviors according to travel risk perceptions. Finally, the study revealed that understanding of customers risk perception is essential to all tourism and hospitality stakeholders. PubDate: Sat, 30 Jul 2022 00:00:00 +030
Authors:Lütfi BUYRUK; Durmuş Ali AYDEMİR Abstract: The number of halal business hotel concept in Turkey in recent years, especially in regions where intensive maritime tourism has been increasing. However, there are no such hotels in the Cappadocia destination. The main purpose of this study is to determine the thoughts of hotel managers in the Cappadocia tourist region on halal tourism and the concept of halal hotels. Using the semi-structured interview technique, open-ended questions were asked by the researchers to the managers of 17 four and five-star hotels with tourism management certificates in the region. The obtained data were subjected to content analysis and interpreted. The main findings obtained from the research are that hotel managers in Cappadocia see "halal tourism" as a rapidly developing market in the world that will become even more important in the future, and there is no need for a halal hotel concept to promote the demand for the region; they did not intend to make arrangements in accordance with the halal hotel concept and obtain halal hotel certification in their businesses. They kept prayer rugs in their hotel upon the requests of the guests, they turned their meeting rooms into masjids when requested; and hotel rooms have a sign showing qibla on nightstand drawers. PubDate: Sat, 30 Jul 2022 00:00:00 +030
Authors:Burçin Cevdet ÇETİNSÖZ; Seden DOĞAN, Alper DURAN Abstract: In the research, it is aimed to determine the applicability of robot technology and the importance of technological innovations in the tourism industry. The populatin of the research consists of academicians, managers and students in the tourism industry. In the research, the "convenience sampling" method was used, in which everyone who participated in the research could be included in the sample. The research data was collected from tourism students, academicians and managers who participated in the Mersin University Faculty of Tourism Career Days and the IVth International Eastern Mediterranean Tourism Symposium held in 2019. The Cronbach Alpha test was applied for the reliability of the scale, along with the frequency distributions, percentiles, mean values, standard deviations and correlation coefficients from the descriptive statistics of the obtained data. In the research findings, it is accepted that airports, housekeeping activities, tour operator and travel agency services and hotel receptions are the most applicable areas of robot technology in the tourism industry. PubDate: Sat, 30 Jul 2022 00:00:00 +030
Authors:Ayberk ŞEKER Abstract: Coronavirus (COVID-19) pandemic has affected all economic processes as well as the tourism industry and service exports. COVID-19 pandemic affects negatively not only in the production and manufacturing industry, but also has caused important problems in the service and tourism sector. The paper aims to determine the effects of tourism revenues, international tourist arrivals and COVID-19 pandemic on service exports and the tourism industry. In line with the results, there is a long-term relationship among tourism revenues, international tourist arrivals, exchange rates, and service exports. According to FMOLS and DOLS results, an increase in the tourism revenues, international tourist arrivals and exchange rates ensure raising service exports of Turkey. However, it is determined that COVID-19 pandemic lead to decreasing service exports of Turkey. In addition, Granger causality analysis revealed that there is a unidirectional causality relationship from exchange rates to international tourist arrivals in Turkey. On the other hand, it is determined that there are bidirectional causality relationships between tourism revenues and service exports, international tourist arrivals and service exports, international tourist arrivals and tourism revenues. Results of the analysis indicate that service exports of Turkey follows a rising trend and it can be reduced the effects of COVID-19 pandemic when development of tourism infrastructure and quality raises. PubDate: Sat, 30 Jul 2022 00:00:00 +030
Authors:Simone Cristina PUTRICK; André Riani Costa PERİNOTTO Abstract: The objective is to analyze the importance of the Rota das Emoções in the development of Piauí's territory. Piauí is studied in the context of the Northeast of Brazil, geographical space of Piauí and public tourism policies, with a focus on the Programa de Regionalização do Turismo (Tourism Regionalization Program) that suggests itineraries with the emergence of the Rota das Emoções (Route of Emotions), a regional route that comprises the Brazilian states of Piauí, Ceará and Maranhão. The relevance is given by the significant growth acquired by tourism in contemporary society. Governmental actions that promote territorial tourism diffusion are examined in Brazil, especially in Piauí. Private policies that regulate and establish tourist services that generate formal and informal jobs and trigger transformations with a multiplier effect. However, infrastructural transformations do not meet social objectives, directed to the market and to people's well-being. PubDate: Sat, 30 Jul 2022 00:00:00 +030
Authors:Oritsetimeyin ARUEYİNGHO; Matina GHASEMI, Tülin BODAMYALI Abstract: “Right to health” is a fundamental human right and it is protected by international laws, also it turns over to states in three areas. Quality health care, affordability and the availability of necessary facilities and equipment’s form part of the reasons why individuals in need of these services migrate to countries that fortunately have upgraded facilities ready to serve the needs of patients worldwide. The purpose of this study is to examine the perceptions of health practitioners, tourist agents (travel agents) and hotel managers, to determine if they are aware of the present condition of medical tourism in North Cyprus, and to discover the most sought-after procedure in the country. Thereafter the status of the most sought-after procedure was analyzed and strategies for improving this sub-sector alongside medical tourism were proposed. The study aims to provide insight for stakeholders, administrators and public officials in designing their strategies for improving this sub-sector of tourism, and to highlight the contribution of medical tourism to the development of the Turkish Republic of North Cyprus. The study is based on surveys given to participants selected by a snowball sampling and convenience sampling technique. Collected data were analyzed using basic coding methods of qualitative analysis. Results from the first part of the study revealed that the most sought-after medical procedures in TRNC were invitro fertilization treatments, and in the latter part of the study, the push-pull motivators and status quo of this sector were determined. PubDate: Sat, 30 Jul 2022 00:00:00 +030
Authors:Mert ÖĞRETMENOĞLU; Sevinç GÖKTEPE, Ozan ATSIZ Abstract: The objective of the current study is to overview the British Food Journal publications from 2010 to 2020. To address our purpose, bibliometric and visualization analyses were used. Firstly, a total of 1892 documents published from 2010 to 2020 in the British Food Journal (BFJ) was obtained from the Web of Science database (WoS). Then, the analyses were made by running VOS viewer software. In the process of analyzing data, we have principally considered some bibliometric indicators such as the number of annual publications, the most productive organizations, the most cited papers, the most contributing countries, the most productive authors, the co-occurrence of author keywords, the co-authorship of countries, and the co-citation of authors. The results show that BFJ is one of the leading and prominent journals with the number of publications increasing each year according to the basic indicators mentioned above. Further to this, the most productive and contributing authors, institutions, and countries are mainly from European countries. The most common researched fields according to the co-occurrence of author keywords are listed as “consumer behavior, food safety, food products, food industry, food, nutrition, organic food, sustainability, and consumer”. PubDate: Sat, 30 Jul 2022 00:00:00 +030
Authors:Ali İNANIR Abstract: The aim of the research is to determine the effects of personality traits, organizational identification and trust in the manager at hotel organizations. This study has been carried out in January-June 2019 with employees in five-star hotels located in Antalya, one of the most common holiday destinations in Turkey. In this study, a quantitative research has been conducted and survey technique has been used. 375 questionnaires were analyzed. Research analyses have been performed with the help of SPSS package program and AMOS package program. Frequency analysis, factor analysis and structural equation modelling have been utilized on the study. As a result, openness to experience, conscientiousness and extraversion personality traits have a significant effect on organizational identification and openness to experience, conscientiousness and agreeableness have a significant effect on trust in the managers. In this context, it has been determined that the openness to experience and conscientiousness have a significant effect on organizational identification and trust in the managers. As well as organizational identification has a significant effect on trust in the manager. This research serves as a guide for hotel managers about employees. In this context, the fact that hotel managers prefer employees who are openness to experience and conscientiousness personality traits can benefit their organizations in the long term. PubDate: Sat, 30 Jul 2022 00:00:00 +030
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