Authors:Duong Thi Hien, Tran Duc Thanh Pages: 126 - 143 Abstract: Based on extended social exchange theory, the authors propose a framework to investigate the conflict of local residents with tourism businesses. The authors applied a random sampling method and approached 388 residents living in Pu Luong Nature Reserve, a renowned community based tourism destination in Thanh Hoa mountainous area, Vietnam. The findings show that resident’s conflict with tourism business is influenced by latent variables: community’s involvement, perceived benefit and perceived cost. This study is an additional contribution to the theoretical perspective of tourism conflict. In addition, some practical implications are made for local authorities to promote sustainable tourism. Keywords: Conflict, mountainous destination, resident, stakeholder relationship, tourism enterprise PubDate: 2022-09-30 DOI: 10.24922/eot.v9i2.92113
Authors:Anom Hery Suasapha Pages: 144 - 156 Abstract: Destinations attributes are important aspects of a tourist destination that will determine visitors' satisfaction. They are also essential for the DMO to understand the strengths and weaknesses of the destination, thus providing the DMO with important information to further develop the destination. Visitors' evaluation of the destination attributes of Penglipuran Village is still unknown. Therefore, his article aims to discuss the visitors’ evaluation of destination attributes of Penglipuran Village to understand attributes the visitors perceived as important and how they are performing. The research implemented a quantitative approach, using the survey as the main method to collect primary data concerning the perception of respondents toward the importance and performance of those destination’s attributes. The sample was determined purposively and chosen from a population of tourism students of Bali Tourism Polytechnic. Importance-Performance Analysis (IPA) was used to analyze the data collected from 157 respondents. The result shows that there are six attributes considered very important, with three out of those six performings impressively, while the other three are of poor performance. The result also indicates that eight attributes are considered not important, even though three of those are performing impressively, while the other five are performing poorly. Based on the result, this article recommended for the tourism management organization of Penglipuran Village to focus their attention and effort on attributes plotted on the fourth quadrant of the IPA, while providing suggestions to improve the performance of those important attributes deemed as having poor performance. Key words: evaluation; destination attribute; importance; performance; Penglipuran. PubDate: 2022-09-30 DOI: 10.24922/eot.v9i2.82251
Authors:Yuviani Kusumawardhani Pages: 157 - 173 Abstract: This article aims to outline research developments regarding leadership styles in rural tourism and a leadership measurement index to explore future research direction opportunities. A systematic literature review was conducted by reviewing a total final sample of 15 articles published from 2012-2021; the database sources used in the study were Elsevier, Emerald, MDPI, Taylor and Francais, and Harzing's Publish or Perish with the Scopus API Key based on inclusion and exclusion criteria for analysis and synthesis to meet the purpose of the article. Leadership styles in rural tourism are currently found in 14 leadership styles. All leadership styles in rural tourism illustrate the need for integration and networks to develop successful rural tourism, in contrast to the leadership styles adopted by other sectors. The dimension of leadership measurement in rural tourism is based on the rural tourism characteristics. There are twelve leadership dimensions measurement in rural tourism that are different from the measurement of leadership in general. There are theoretical and empirical gaps, so one of the challenges in applying the dimensions of leadership measurement is bridging research with applications in other sectors. This literature review is presented to describe the leadership style in rural tourism that is needed and has been widely adopted to help and support the community to find a successful leadership style in developing rural tourism. PubDate: 2022-09-30 DOI: 10.24922/eot.v9i2.89035
Authors:Dewa Gde Satrya, Virginia Felizia Muljono Pages: 174 - 183 Abstract: The tourism development in Manggarai Regency, East Nusa Tenggara Province, on the one hand can improve the local economy, but on the other hand it needs to be carried out using the principles of sustainable tourism development. The purpose of this study is to describe the strategy of sustainable tourism development in Manggarai district after the Covid-19 pandemic. The research method is qualitative. The conclusion of this study is that Manggarai district has great potential for tourism development in aspects of culture, nature, and religion. The strategy for the development of sustainable tourism is first from the community perspective, using an emotional cultural approach to create a strong sense of belonging. In terms of infrastructure, it needs to be improved to increase the satisfaction of the community and tourists. Keywords: Development Strategy; Sustainable Tourism; Community Based Tourism. PubDate: 2022-09-30 DOI: 10.24922/eot.v9i2.87706
Authors:Candraning Koes Primastahta, Cakry Lientang Widyaninggar, La Mani Pages: 184 - 195 Abstract: The COVID-19 pandemic directly provided a huge answer to leaders. Therefore, all countries and their respective countries must have various competent policies or strategies to overcome the impact of the COVID-19 pandemic, and of course these policies or strategies are implemented and adapted to developing conditions, one of which is Virtual Tourism innovation. A tourist activity that can be enjoyed anywhere and anytime, because it only requires an internet network, social media platforms and gadgets. With the emergence of this innovation, it is hoped that it can maintain tourism and reduce the impact of the COVID-19 pandemic because it can be enjoyed at home. The purpose of the study was to determine the implementation of Government Policies in 5 Super Priority Destinations (Lake Toba, Labuan Bajo, Borobudur, Mandalika and Likupang) through social media (YouTube) with a comparative case study of promotions conducted at Wishnutama and Sandiaga's tenure. Quantitative descriptive research method using YouTube videos collected since January 1st. 2020 to February 4, 2022. The number of samples used is 65 videos that meet the requirements of 5 Super Priority Destinations. The testing tool used is Nvivo 12 Pro with several stages of Node creation to a total comparison of the subject and object of research. The result of this study is that Sandiaga is more communicative in promoting 5 Super Priority Destinations with various new programs such as video content created and consistent upload schedules. Both Wishnutama and Sandiaga have the same significant focus on the Lake Toba destination. The messages included in the uploaded YouTube videos are dominated by Communication Policy messages as well as informative messages from each destination. In addition, to support the two messages also use Advertising, Persuasive and Educational messages. Keywords: content analysis; communication policy; 5 super priority destinations; tourism promotion; youtube. PubDate: 2022-09-30 DOI: 10.24922/eot.v9i2.88982
Authors:Herlina Suksmawati, Leily Suci Rahmatin, Praja Firdaus Pages: 196 - 209 Abstract: Conservation tourism was developed as an alternative to large-scale tourism activities that operate in nature without paying attention to ecological sustainability through natural resources. Conservation management in tourism is a form of concern for the damage to the life of natural resource ecosystems, both caused by human activities and global climate change. Analyzing the relevance of establishing the Taman Kili - Kili Coastal Turtle Ecosystem Reserve as a tourist destination, while prioritizing natural ecosystems and providing benefits for the livelihoods of the local community. The approach in this research is a descriptive qualitative method, describing the results of the study and relating each research data found. The data instrument used involved observation and in-depth interviews with the Kili - Kili beach turtle conservation local community. Conservation tourism activities at Kili – Kili Beach prioritize educating visitors regarding turtle habitats and ecosystems, besides that the purpose of conservation tourism on the Kili – Kili coast is as one of the limited uses of natural resources and natural resources owned without having to exploit turtles. Conservation tourism is carried out in accordance with the provisions in the management of conservation areas and also essential ecosystem areas, while still paying attention to the socio-cultural environment of the surrounding community so that the purpose of the function of utilizing the essential turtle ecosystem area can also be felt by the surrounding community. Keywords: conservation tourism; turtle essential ecosystem areas. PubDate: 2022-09-30 DOI: 10.24922/eot.v9i2.91384
Authors:Gozali Gozali Pages: 210 - 217 Abstract: Planning the development of food-related tourist destinations often ignores the expectations of tourists themselves. This phenomenon almost occurs in various regions in Indonesia, especially in Balikpapan City. The purpose of this study is to analyze the planning of gastronomic tourism destinations from the tourists' perspective. This research was conducted using a descriptive survey method to determine the expectations of tourists visiting Manggar Beach in Balikpapan City regarding the gastronomic aspect. Data collection was carried out in April–June 2022 using an online questionnaire (google form), which was distributed to 117 respondents. The results of data collection were analyzed using SPSS 21.0 descriptively (frequency, arithmetic mean, and standard deviation). The scale of validity and reliability was measured. Research findings show that the gastronomy offered by culinary centers is less varied, most 76.9% of visitors have the habit of bringing raw food ingredients and cooking independently, 15.4% brought food and beverages from home, and 7.7% bought those available at culinary centers. Most of the visitors rated the satisfaction variable indicator in the unfavorable category, the lowest average value was Y2 (x' = 1.82, SD= 0.38) and the highest mean Y8 (x' = 2.50, SD = 0.76). Keywords: gastronomy; gastro tourism; destination planning; tourist expectations. PubDate: 2022-09-30 DOI: 10.24922/eot.v9i2.88944
Authors:Ni Ketut Arismayanti, I Ketut Suwena, I Made Sendra Pages: 218 - 234 Abstract: The travel of tourists to a destination forms a pattern of tourist travel. Likewise, a tourist's journey during a trip has an influence on satisfaction and tourists in terms of the choice of destinations visited, memories made, joy in traveling, as well as the tendency to be more important between the chosen destinations compared to travel companions. This study aims to analyze the pattern of tourist travel and the index of tourist satisfaction with travel companions in traveling in Bali. This study uses a large sample with the Slovin formula for an error level of 4 percent. Questionnaires were distributed by accident to 600 tourists. Data were analyzed by Importance Performance Analysis, Customer Satisfaction Index and qualitative descriptive. The characteristics of tourists who travel to Bali are relatively young adults in terms of age and education and a high level of mastery of technology. Most tourists look for information on the internet in addition to recommendations from family and friends before tourists travel to Bali. This reflects that there has been a change in the use of travel services, media promotion, advertising and other prints. The pattern of door trips visiting Bali shows a spider web pattern, which is the first center (hub) pattern from entering tourist attractions spread across regencies/cities in Bali. The level of suitability of travel indicators in traveling in Bali shows that it is not appropriate or does not meet the expectations of tourists to Bali in general. Tourist satisfaction with travel companions in the index of traveling in Bali is 83.97 (very satisfied/appropriate). Keywords: travel patterns, travel companions, tourist satisfaction, Bali PubDate: 2022-09-30 DOI: 10.24922/eot.v9i2.92111
Authors:Fajar Aditya Nugroho, Ginta Eldina, Nino Wahyu Novanda, Nicola Tesalonika Br. Ginting, Regita Dwi Putri Pages: 235 - 243 Abstract: As a type of mass tourism that continues to experience an increasing trend of market interest, marine tourism is a very prospective sector to be developed. Especially in its role to improve the welfare of the community in tourism destinations. This can be a solution for many areas that have marine tourism potential but the community is still not developed, such as the Spermonde Islands in Indonesia. By using quantitative descriptive research methods, measurable data in the form of public opinion on questions asked based on indicators collected, and the extent to which the Spermonde Islands community is involved in the development of marine tourism can be mapped. The results state that in general the people of the Spermonde Islands can be said to have participated in tourism activities even though they are still at a lower level. So, in the future, several strategies are needed to increase community participation. Keywords: marine tourism; community participation; community development PubDate: 2022-09-30 DOI: 10.24922/eot.v9i2.89175
Authors:I Putu Angga Suta Pramana Putra, Agung Suryawan Wiranatha, I Gusti Ayu Oka Suryawardani Pages: 244 - 253 Abstract: The COVID-19 pandemic has given a negative impact on Sanur tourism, therefore a strategy for handling the impact of COVID-19 pandemic is needed for the restoration of Sanur tourism. This study aims to determine the strategies of tourism actors in handling the impact of COVID-19. This research uses a qualitative approach with a case study research strategy. The method used is observation, interviews, questionnaires and documentation. The theory used is perception theory to identify visitor perceptions and sustainable tourism theory to analyze the effectiveness of implementing strategies for Sanur tourism actors. The results show that the visitor's perception of the image of the Sanur destination is very good, it can be seen from the information received by visitors from Sanur tourism actors is clear, and the end understands the risks and threats when visiting so that visitors do not want to change their travel plans to Sanur. The strategies carried out by Sanur tourism actors are Reduction, Readiness, Response and Recovery. The effectiveness of implementing the strategy is seen from the environmental aspect, namely improving and rejuvenating the environment, the economic aspect of increasing tourist visits and the social aspect of growing awareness (awareness) of tourism actors and the community in the Sanur destination of the risks caused by disasters. The government and tourism actors need synergy in dealing with the impact of disasters on tourism so that they can help and speed up the handling process and minimize the negative impacts that arise. Keywords: tourism actors strategy; covid-19; tourism crisis. PubDate: 2022-09-30 DOI: 10.24922/eot.v9i2.92881
Authors:Nining Yuniati Pages: 254 - 264 Abstract: Not a lot of research related to the determinants that influence delegates to participate in an event. This research is related to a number of factors that influence delegates who are tourism business key players when participating in a tourism event as the case is JITM 2019 which held at Yogyakarta. These factos are including accessibility, event organizer, accommodation, venue, and perceived of prices. By observing on 100 respondent who were buyer at the event and by using classical assumption test, it was found that these five factors i.e accessibility, event organizer, accommodation, venue, and perceived of prices were indeed proven to significantly influence the decision to participate in the event. Accomodation is the most influential factor, as for the details discussed in this paper. Keywords: participation; business event; decision; MICE. PubDate: 2022-09-30 DOI: 10.24922/eot.v9i2.86975
Authors:Dheanita Sekarini Octanisa, I Komang Gde Bendesa, I Gusti Ayu Oka Suryawardani, Agung Suryawan Wiranatha Pages: 265 - 275 Abstract: The COVID-19 Pandemic that occurred around the world had an impact on the decrease in people's income which has implications for changing behavior in choosing tourist destinations. This study aims to: 1) analyze the relative importance attribute from Indonesian tourists who came to Bali during the COVID - 19 Pandemic 2.) Get the most optimal combination of tourist destination products choice based on the preferences of Indonesian tourists during the COVID – 19 Pandemic. The research was conducted at Benoa Harbour, I Gusti Ngurah Rai Airport and Kuta Beach from January to April 2021 through the dissemination of questionnaires to 160 Indonesian tourists by accidental sampling. Data analysis by conjoin method and analyzed with SPSS 2.0 program. The results showed that the relative importance attribute sorted from the highest value to the lowest value is cleanliness, price, attractiveness, service, recommendations, security, and promotion. Tourists' preference is the willingness of hygiene facilities, the price of > Rp.50.000, flexible artificial tour booking, friends/family, low case rates and discounts on airline tickets. Keywords: importance; preferences; travel; Bali. PubDate: 2022-09-30 DOI: 10.24922/eot.v9i2.92882
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