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Tourism Review
Number of Followers: 6  Hybrid journal * Containing 3  Open Access article(s) in this issue *ISSN (Print) 1660-5373 - ISSN (Online) 1759-8451 Published by Emerald  [362 journals]
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- Tourism research progress: comparing tourism literature reviews published
in English WOS and Chinese CNKI language journals-
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Authors: Tao Hu, Yihong Chen, Huimin Chen, Yangyan Zhang
Abstract: This study aims to expand tourism knowledge by analysing literature review articles published in English Web of Science (WOS) and Chinese China National Knowledge Infrastructure (CNKI) language journals and reviewing their influence, interconnection and trends. A three-stage method was designed to understand the tourism research progress. Performance analysis identified the publication timeline, high-yielding journals and authors that published tourism literature reviews and frequently cited papers. Science mapping visualisation examined the intrinsic connections between co-authorship and co-institution. Finally, emerging trend analysis explored the topic modelling and evolution through Latent Dirichlet allocation (LDA) and regression. The key statistics and collaborations relationships of tourism literature reviews were traced. LDA identified 45 and 22 topics, which narrowed the barriers in tourism studies. The regression analysis divided these topics into “hot”, “fresh”, “bell-shaped” and “stable” patterns. These modes represent the progress of tourism studies. The topic “new emerging technologies and the internet” is the focus of tourism literature reviews published in both databases. Future research could pay more attention to the topics in the “hot” and “fresh” patterns. The results enrich the progress of tourism literature reviews and provide a direction for future research. To the best of the authors’ knowledge, this study is the first literature analysis for tourism literature reviews published in WOS versus CNKI journals. The proposed three-stage systematic method is used for the first time for the literature review and can guide future research. 本研究旨在通过分析英文WOS和中文CNKI语言期刊上发表的文献综述文章, 回顾其影响、相互联系和趋势, 来扩大旅游知识体系。 本研究设计了一个三阶段方法来了解旅游研究进展。绩效分析确定了出版时间线、发表的旅游文献综述的高产期刊和作者以及经常被引用的文章。科学地图可视化审视了合作作者和合作机构之间的内在联系。最后, 新兴趋势分析通过潜在狄利克雷分配和回归探讨了主题建模和演变。 本文追踪了旅游文献综述的关键统计数据和合作情况。潜在狄利克雷分配确定了45个和22个主题, 这缩小了旅游研究中的研究缺口。回归分析将这些主题分为“热门”、“新鲜”、“钟形”和“稳定”模式。这些模式代表了旅游研究的进展。主题“新兴技术和互联网”是不同数据库中发表的旅游文献综述的焦点。未来的研究可以更多地关注“热门”和“新鲜”模式中的主题。研究结果丰富了旅游文献综述的进展, 为今后的研究提供了方向。 这项研究是首次对WOS与CNKI期刊上发表的旅游文献评论进行文献分析。所提出的三阶段系统方法首次用于文献综述, 可以指导未来的研究。 El objetivo de este estudio es ampliar el conocimiento turístico analizando los artículos de revisión documental publicados en revistas, tanto en la versión WOS en inglés cómo en CNKI China, y revisando sus efectos, interconexiones y tendencias. Se ha diseñado el método de tres etapas para comprender el progreso de la investigación turística. El análisis del desempeño determinó la línea de tiempo de publicación, las revistas de alto rendimiento y los comentarios de la literatura turística publicados por los autores, así como los artículos citados con frecuencia. La visualización de los mapas científicos, examina los vínculos intrínsecos entre los autores colaboradores y las instituciones colaboradoras. Finalmen...
Citation: Tourism Review
PubDate: 2023-03-17
DOI: 10.1108/TR-06-2022-0303
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Impact of reputation on hospitality profitability: impact of service
failure online exposure on revenue performance – evidence from the hotel
industry in China-
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Authors: Zhisheng Wang, Xiang Lin, Huiying Li
Abstract: Using a video revealing unhygienic practices in Chinese five-star hotels as the case study, this study aims to understand the impact of service failure online exposure on hotel revenue performance in terms of seriousness, magnitude and duration, as well as to identify the hotel-characteristics and hotel-responsiveness factors that influence revenue recovery. This study uses the actual Revenue per Available Room data of ten hotels involved in the incident and five different market segments during 2016–2019. Event study method is used to investigate the effect of online exposure on hotel revenue performance. This study confirms the significant negative effect of online exposure and that hotels take nearly nine months to fully recover. The results indicate that hotel size, hotel age and response strategy play an important role in reducing negative impacts. Moreover, this study reveals the dynamic spillover effects of online exposure on different hotel market segments. These effects change from a competitive to a contagious effect with a decrease in class ratings. Low-class hotel managers should take effective actions to avoid possible negative spillovers from others’ service failure incidents. Hotel managers could consider the synergy of different strategies rather than a single response strategy to minimize losses. This study theoretically broadens knowledge about the negative impact of online exposure on Chinese hotel revenue. Additionally, the findings examine the dynamic spillover effects on hotels in different segments. Furthermore, they extend the existing findings on the negative impact of online public opinion crises. 本研究以一段揭示中国五星级酒店不卫生行为的视频为案例, 旨在了解网上曝光的服务失败事件在严重程度、规模和持续时间方面对酒店收入绩效的影响, 并确定影响收入恢复的酒店特征和酒店回应因素。 本研究使用了2016–2019年期间10家涉及酒店和5个不同的细分市场的实际每间可用房收入（RevPARs）数据。采用事件研究法（ESM）来研究网上曝光对酒店收入绩效的影响。 本研究证实了网上曝光的显著负面效应, 酒店需要近9个月的时间才能完全恢复。结果表明, 酒店规模、酒店年龄和回应策略在减少负面影响方面发挥了重要作用。此外, 本研究还揭示了在线曝光对不同酒店细分市场的动态溢出效应。这些效应随着酒店星级的下降而从竞争效应变为传染效应。 低星级酒店管理者应采取有效行动, 避免其他酒店的服务失败事件可能带来的负面溢出效应。酒店管理者可以考虑不同策略的协同作用, 而不是单一的回应策略来减少损失。 本研究从理论上拓宽了关于网上曝光对中国酒店收入绩效的负面影响的知识。与此同时, 本研究的结果考察了不同细分市场的酒店的动态溢出效应。此外, 还扩展了现有的关于网络舆情危机的负面影响的研究结果。 Este estudio utiliza los datos reales de ingresos por habitación disponible (RevPAR) de 10 hoteles implicados en el incidente y cinco segmentos de mercado diferentes durante 2016-2019. Se utiliza el método de estudio de sucesos (ESM) para investigar el efecto de la exposición en línea en el rendimiento de los ingresos de los hoteles. Utilizando como caso de estudio un vídeo que revela prácticas antihigiénicas en hoteles chinos de cinco estrellas, este estudio pretende comprender el impacto de la exposición online de fallos en el servicio sobre el rendimiento de los ingresos hoteleros en términos de gravedad, magnitud y duración, así como identificar las característ...
Citation: Tourism Review
PubDate: 2023-03-17
DOI: 10.1108/TR-09-2022-0465
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Travel duration and the restorative effects of holiday experiences: an
inverted U-shape-
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Authors: Rui Cui
Abstract: Restorative experiences relieve fatigue or stress, leading people to feel more energetic. Activation theory and the nature–dose framework hold travel duration as a crucial influence on restorative effects, yet these factors may not demonstrate a simple linear relationship. This paper, thus, aims to explore the relationship between travel duration and restoration based on a survey conducted during a seven-day holiday (the longitudinal data spanned two months); and explore the reasons for this relationship and the mechanisms for lasting restorative effects based on diary analysis. Mixed methods were used in this study. Questionnaires regarding restorative effects were administered to 232 people at six time points before, during and after a holiday. Participants were also asked to keep a diary during their trips. Data were first tested for common method bias and were then processed via independent sample t-tests, analysis of variance and time-series analysis. Restorative effects were consistently higher in the travel group than in the non-travel group. Additionally, an inverted U-shaped relationship emerged between travel duration and the restorative effects of a holiday; a moderate duration had stronger restorative effects than a duration that was too long or too short. More importantly, the study found that participants who traveled for a moderate duration (longer or shorter) engaged in non-judgmental challenging (relaxing) activities at least once. They also demonstrated greater eudaimonism (hedonism) and stronger, more sustained restoration versus the original set point. In addition, results revealed how travel activities, emotions, moderators and restorative effects were constructed. Longitudinal data indicated an inverted U-shaped relationship between travel duration and restoration. Achieving lasting restorative effects requires effort and non-judgmental challenging activities for a moderate travel duration and frequency. The study uncovered mechanisms influencing the relationship between travel experiences and restorative effects. The results offer guidance for research on “travel prescriptions” and for the health and stress relief market. Inverted U-shaped curve for different travel durations and restorative effects at T3. The non-judgmental challenging group showed lasting and stronger restorative effects over the next two months. 恢复性体验是指从疲劳或压力状态恢复到感觉更好或更有活力的状态。基于激活理论和自然剂量框架, 旅行停留时长是恢复效果的一个关键变量, 但两者之间可能并不是简单的线性关系。本文旨在（1）基于两个月的纵向数据, 探讨固定假期旅行停留时长与恢复效果之间的关系; （2）根据假期日记内容进一步分析以上关系产生的可能原因及达到持久恢复效果的作用关系。 该研究采用了混合方法。在度假前、度假中和度假后的六个纵向时间点, 对232人进行了与恢复效果有关的问卷调查。且参与者在整个假期中每天记日记。对数据进行了常见方法偏倚、独立样本t检验、方差分析和时间序列分析。 （1）在整个调查期间, 旅行组的恢复效果始终高于非旅行组; （2）旅行停留时长与恢复效果之间的关系呈倒U型, 适度的旅行停留时长可以得到更好的恢复效果; （3）适度（太长或太短）旅行停留时长的参与者更多地参与非评判的挑战性（享乐性）的活动, 表现出更大的实现主义（享乐主义）倾向, 并获得了更强、更持久的恢复效果。进一步地, 研究结果揭示了旅游活动类型、情绪、调节变量和恢复性效果之间的作用关系。 纵向数据分析表明旅Ŝ...
Citation: Tourism Review
PubDate: 2023-03-14
DOI: 10.1108/TR-06-2022-0268
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Red tourism in China: emotional experiences, national identity and
behavioural intentions-
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Authors: Jinwei Wang, Jie Sun, Guoquan Wang, Li Yang, Yijie Zhang, Alastair M. Morrison
Abstract: This study aims to examine the empirical linkages among emotional experiences, national identity and behavioural intentions for red tourism in China. Partial least squares structural equation modelling was applied to data from two rounds of surveys of 1,095 on-site visitors to Zunyi and Yan’an, two well-known red tourism cities in China. Emotional experiences significantly affect national identity, with positive emotions significantly affecting national identity. Positive emotions also significantly influenced behavioural intentions, national identity positively influenced behavioural intentions and national pride mediated the relationship of “positive emotion → behavioural intentions”. In addition, previous experience played a moderating role in the relationship of “positive emotion → national pride”. This research produced new insights on red tourism emotional experiences by clarifying its types, connotations and influences. It contributes to a better understanding of national identity antecedents and outcomes in red tourism. Findings revealed the significant role of red tourism in cultivating national identity and provide implications for academic research and practical development of red tourism. 本研究旨在考察中国红色旅游者的情绪体验、国家认同和行为意向之间的影响关系及其作用机制。 采用偏最小二乘法结构方程模型(PLS-SEM), 对来自中国红色旅游圣地——遵义和延安的1095名现场游客的问卷调查数据进行了统计分析。 情绪体验对国家认同会产生显著影响。其中, 积极情感会显著正向影响国家认同。同时, 积极情感也会对行为意向产生显著正向影响。此外, 国家认同对行为意向具有积极影响, 且国家自豪感在“积极情感→行为意图”的影响关系中充当中介作用。最后, 研究还发现旅游经历在“积极情感→国家自豪感”的影响关系中具有显著的调节作用。 本研究通过阐明红色旅游情绪体验的类型、内涵及其影响关系, 为深入理解红色旅游情绪体验提供了一个全新的视角。同时, 文章还进一步厘清了红色旅游情境中国家认同感的形成前因和影响结果的作用机理。研究结论揭示了红色旅游在培育国家认同感方面的重要价值, 并为红色旅游的学术研究和实践发展提供了重要启示。 Esta investigación examinó los vínculos empíricos entre las experiencias emocionales, la identidad nacional y las intenciones de comportamiento para del turismo rojo en China. Se aplicó el análisis de ecuaciones estructurales basado en mínimos cuadrados parciales (PLS - SEM) a los datos recogidos mediante dos rondas de encuestas realizadasa 1.095 visitantes in situ en Zunyi y Yan'an, dos conocidas ciudades de turismo rojo de China. Las experiencias emocionales afectan significativamente a la identidad nacional, y las emociones positivas influyen significativamente en la identidad nacional. Las emociones positivas también influyeron significativamente en las intenciones de comportamiento; la identidad nacional influyó positivamente en las intenciones de comportamiento y el orgullo nacional medió la relación “emoción positiva → intenciones de comportamiento”. Además, la experiencia previa desempeñó un papel moderador en la relación “emoción positiva → orgullo nacional”. Esta investigación aportó nuevos hallazgos sobre las experiencias emocionales del turismo rojo al aclarar sus tipos, connotaciones e influencias. Contribuye a una mejor comprensión de los antecedentes y resultados de la identidad nacional en el turismo rojo. Los resultados de la investigación revelan el importante papel del turismo rojo en el cultivo de la identidad nacional y ofrecen implicaciones para la investigación académica y el desarrollo práctico del turismo rojo.
Citation: Tourism Review
PubDate: 2023-03-13
DOI: 10.1108/TR-09-2022-0440
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Mapping changes in human mobility for dining activities: a perceived risk
theory perspective-
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Authors: Seunghun Shin, Eunji Lee, Yerin Yhee, Jungkeun Kim, Chulmo Koo
Abstract: This study aims to explain how the impact of COVID-19 on human mobility is affected by the perceived risk of the pandemic. Using a statistical analysis and a geographic visualization technique, we investigate whether and how changes in people’s restaurant visiting patterns during COVID-19 vary with their level of risk perception. The changes in people’s restaurant visiting patterns vary with their risk perception: the tendency to increase the number of visits to restaurants located in non-popular areas is related to the level of perceived risk. This research confirms the importance of risk perception when examining the pandemic’s multi-dimensional impacts. 这项研究旨在解释 COVID-19 对人类流动性的影响如何受到大流行的感知风险的影响。 使用统计分析和地理可视化技术, 我们调查人们的餐厅是否以及如何变化COVID-19 期间的访问模式因他们的风险感知水平而异。 人们的餐厅光顾模式的变化随着他们的风险感知而变化：去位于非热门区域的餐厅的光顾次数增加的趋势与感知的风险水平有关。 这项研究证实了在检查大流行的多维影响时风险认知的重要性。 Mediante un análisis estadístico y una técnica de visualización geográfica, investigamos si los cambios en los patrones de visita a restaurantes de las personas durante COVID-19 varían en función de su nivel de percepción del riesgo y cómo lo hacen. Esta investigación pretende explicar cómo el impacto de COVID-19 en la movilidad humana se ve afectado por el riesgo percibido de la pandemia. Los cambios en las pautas de visita a restaurantes de las personas varían en función de su percepción del riesgo: la tendencia a aumentar el número de visitas a restaurantes situados en zonas no populares está relacionada con el nivel de riesgo percibido. Esta investigación confirma la importancia de la percepción del riesgo a la hora de examinar los impactos multidimensionales de la pandemia.
Citation: Tourism Review
PubDate: 2023-03-07
DOI: 10.1108/TR-08-2022-0392
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Can tourism curb income inequality': Tourism Agenda 2030
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Authors: Boopen Seetanah, Narvada Gopy-Ramdhany, Reena Bhattu-Babajee
Abstract: This paper aims to examine the relationship between tourism development and income inequality, closely linked to the Sustainable Development Goals, for the case of a large sample of 83 countries (and subsamples) over the period 1990–2019. This study uses rigorous dynamic panel data analysis, namely, a Panel Vector Autoregressive Error Correction model, which takes into account both dynamic and endogenous relationships in the tourism-inequality nexus. The results provide strong support that tourism development has an income inequality reducing effect (albeit relatively small with a reported elasticity of 0.05). Subsamples analysis reveals that the impact of tourism on income inequality varies and is relatively larger in developing economies and those tourist-dependent economies, as compared to developed economies. In fact, it is reported that a 1% increase in tourism development reduces income inequality by 0.46% for developing and 0.56% for tourist-dependent economies as compared to only 0.02% in developed economies. It is further observed that tourism may affect income inequality indirectly via economic growth. This paper attempts to supplement the dearth literature on the tourism-inequality nexus by analyzing subsamples from a large data set while also using a dynamic panel data framework. The potential indirect effect of tourism on inequality via the economic growth channel is also explored. 该研究采用了严格的动态面板数据分析, 即面板向量自回归误差修正模型（PVEM）, 该模型考虑到了旅游业不平等关系中的动态和内生关系。 本文以1990–2019年期间83个国家（及其子样本）的大样本为例, 研究旅游业发展与收入不平等之间的关系。 本研究结果证明, 旅游业发展具有减少收入差距的作用（尽管相对较小, 报告的弹性为0.05）。子样本分析显示, 与发达经济体相比, 旅游业对收入不平等的影响在发展中经济体和那些依赖游客的经济体中存在差异且相对较大。事实上, 据报道, 旅游业发展每增加1%, 发展中经济体的收入差距就会缩小0.46%, 依赖旅游的经济体会缩小0.56%, 而发达经济体的差距仅缩小0.02%。本研究进一步观察到, 旅游业可能通过经济增长间接影响收入差距。 本文试图通过分析大型数据集的子样本, 同时采用动态面板数据框架, 来补充关于旅游与不平等关系的文献的不足。本文还探讨了旅游业通过经济增长渠道对不平等的潜在间接影响。 El estudio emplea un riguroso análisis dinámico de datos de panel, concretamente un modelo de corrección de errores autorregresivo vectorial de panel (PVEM), que tiene en cuenta tanto las relaciones dinámicas como las endógenas en el nexo turismo-desigualdad Este documento examina la relación entre el desarrollo del turismo y la desigualdad de ingresos, estrechamente vinculada a los Objetivos de Desarrollo Sostenible, para el caso de una amplia muestra de 83 países (y submuestras) durante el periodo 1990-2019. Los resultados apoyan firmemente que el desarrollo turístico tiene un efecto reductor de la desigualdad de ingresos (aunque relativamente pequeño, con una elasticidad declarada de 0,05). El análisis de submuestras revela que el impacto del turismo en la desigualdad de ingresos varía y es relativamente mayor en las economías en desarrollo y en aquellas economías dependientes del turismo, en comparación con las economías desarrolladas. De hecho, se informa de que un aumento del 1% en el desarrollo del turismo reduce la desigualdad de ingresos en un 0,46% en las economías en desarrollo y en un 0,56% en las economías dependientes del turismo, frente a sólo un 0,02% en las economías desarrolladas. Se observa además que el turismo puede afectar indirectamente a la desigualdad de ingresos a través del crecimiento económico. El artículo intenta complementar la escasa bibliografía sobre el nexo entre turismo y desigualdad analizando submuestras de un gran conjunto de datos y empleando un marco dinámico de datos de panel. Tambi&#...
Citation: Tourism Review
PubDate: 2023-03-07
DOI: 10.1108/TR-02-2022-0094
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Film-induced tourism – the impact the of animation, cartoon,
superhero and fantasy movies-
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Authors: Lázaro Florido-Benítez
Abstract: The aim of this paper is to analyze the interrelationship between film-induced tourism and visits to theme parks by tourists and examine the most viewed movies worldwide (2010–2022) which are related with theme parks and their attractions. The methodology used in this study is a set of qualitative and quantitative indicators for measuring the most visited theme parks worldwide and the most viewed movies that have allowed to answer the research questions. This research provides a new contribution to tourism and entertainment industries. Results have shown that film-induced tourism can be the perfect marketing tool to attract more tourists to theme parks through movies and their real or fictional characters represented in films such as Marvel, Minions, Avatar, Harry Potter and Disney, amongst many others. These famous characters are part of theme park’s rides to attract tourists to visit film theme parks These rides allow users to travel in a fantasy experience and interact with film characters of cartoons or fictions. There is a high correlation between film-induced tourism and theme parks’ attractions. Film-induced tourism provides great benefits to the society, theme parks, cinemas and tourist destinations. Indeed, movies help to increase the number of visitors to theme parks. In 2019, 215 million people visited the top 20 theme parks worldwide analyzed in this study, this figure is quite lucrative to entertainment and tourism sectors, local and regional economies where these theme parks are localized. This study presents the importance of theme parks at tourist destinations because theme parks are an extension of movies, thus is, the end of the physical perfect experience at theme parks which began in a movie seat or on your TV/videogame/PC screens. 本文的主要目的是分析电影引起的旅游和游客参观主题公园之间的相互关系, 并研究与主题公园及其景点有关的全球最受欢迎的电影（2010-2022年）。 本研究使用的方法是一套定性和定量的指标来衡量全球访问量最大的主题公园和观看次数最多的电影, 使我们能够回答本研究中提出的问题。 这项研究为旅游和娱乐业提供了新的贡献, 结果表明, 电影引起的旅游可以成为完美的营销工具, 通过电影及其影片吸引更多的游客到主题公园。通过电影和他们在电影中所代表的真实或虚构的人物, 如漫威、小人、阿凡达、哈利波特、迪斯尼等, 主题公园。这些著名人物是主题公园景点的一部分, 以吸引游客参观与电影有关的景点。这些景点让游客有一个幻想的体验, 并与卡通人物互动。电影引起的旅游和主题公园景点之间存在着高度的相关性。我们必须认识到, 电影引发的旅游为社会、主题公园、电影院和旅游目的地提供了巨大的利益。事实上, 电影有助于增加主题公园的游客数量。2019年, 有2.15亿人参观了本研究中分析的世界前20大主题公园, 这个数字对于娱乐和旅游部门、这些主题公园所在的地方和区域经济来说是相当有利可图的。 本研究揭示了主题公园在旅游目的地的重要性, 因为这些旅游景点是电影的延伸, 也就是说, 主题公园及其基于电影和动画的景点是游客在主题公园生活体验的最后一部分, 而这种体验是从电...
Citation: Tourism Review
PubDate: 2023-03-07
DOI: 10.1108/TR-11-2022-0537
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Destination image: a consumer-based, big data-enabled approach
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Authors: Lina Zhong, Alastair M. Morrison, Chengjun Zheng, Xiaonan Li
Abstract: This study aims to use a bottom-up, inductive approach to derive destination image attributes from large quantities of online consumer narratives and establish a destination classification system based on relationships among attributes and places. Content and social network analyses were used to explore the consumer image structure for destinations based on online narratives. Cluster analysis was then used to group destinations by attributes, and ANOVA provided comparisons. Twenty-two attributes were identified and combined into three groups (core, expected, latent). Destinations were classified into three clusters (comprehensive urban, scenic and lifestyle) based on their network centralities. Using data on Chinese tourism, the most mentioned (core) attributes were determined to be landscape, traffic within the destination, food and beverages and resource-based attractions. Social life was meaningful in consumer narratives but often overlooked by researchers. Destinations should determine into which category they belong and then appeal to the real needs of tourists. Destination management organizations should provide the essential attributes while paying greater attention to highlighting the destinations’ social life atmosphere. This research produced empirical work on Chinese tourism by combining a bottom-up, inductive research design with big data. It divided the 49 destinations into three categories and established a new system based on rich data to classify travel destinations. 本研究旨在使用自下而上的归纳方法从大量的在线消费者的叙述中总结出目的地形象的属性, 并根据目的地形象的属性和地点之间的关系建立一个目的地分类系统。 首先通过内容分析方法和社会网络分析方法分析在线消费者的叙述数据得出目的地的消费者形象结构, 然后采用聚类分析方法按照属性对目的地形象进行分组, 并通过方差分析进行比较。 结果显示总结出22种属性, 并将其组合为三组(核心、预期和潜在)。目的地根据其网络中心度被分为三个集群(综合城市、风景和生活方式)。最常被提及的(核心)属性是景观、目的地的交通、食品和饮料以及资源型景点。在消费者的叙述数据中表明社会生活是有意义的, 但常常被研究人员忽视。 首先本研究通过将自下而上的归纳研究设计与大数据相结合对中国旅游业进行了实证研究。其次通过将49个旅游目的地分为三类以及基于大数据建立了一个新的旅游目的地分类系统。 旅游目的地应该明确自己属于哪一类目的地类型然后迎合游客的真正需求。DMOs应该提供旅游目的地的基本属性, 注重提升旅游目的地的社会生活氛围。 Se realizó un análisis de contenido en redes sociales para explorar la estructura de la imagen de los destinos por parte de los consumidores basándose en las descripciones en línea. A continuación, se empleó el análisis de clusters para agrupar los destinos por atributos, estableciendo comparaciones mediante el análisis ANOVA. Los propósitos de esta investigación eran utilizar un enfoque ascendente e inductivo para obtener atributos de imagen de los destinos a partir de grandes cantidades de descripciones de consumidores en línea, y establecer un sistema de clasificación de destinos basado en las relaciones entre atributos y lugares. Se identificaron 22 atributos que luego se agruparon en tres grupos (principales, esperados, latentes). Los destinos se clasificaron en tres grupos (urbano integral, paisajístico y de estilo de vida) en función de sus centralidades de red. Utilizando datos sobre el turismo chino, se determinó que los atributos (centrales) más mencionados eran el paisaje, el tráfico dentro del desti...
Citation: Tourism Review
PubDate: 2023-03-01
DOI: 10.1108/TR-04-2022-0190
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Sentimental tourism to a lost land: age and roots diversification
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Authors: Natalia Tomczewska-Popowycz, Wei-Jue Huang
Abstract: This study aims to explore the phenomenon of sentimental tourism in Central-Eastern Europe, which is travels to places related to people’s past or their country’s past for sentimental reasons with reference to disruptive historical events (e.g. border changes and lost territories), and identify different segments within sentimental tourists. A survey was conducted with 400 Polish sentimental tourists to compare their attitudes and behaviour when visiting a “lost” land by age and family roots. Independent samples t-tests and analysis of variance were conducted to compare the views of sentimental tourists by Borderland origin. Exploratory factor analysis was conducted to identify the underlying dimensions of destination performance. Cluster analysis was conducted to classify tourists into segments based on their perception of destination performance. This study analysed the attitude and behaviour of sentimental tourists by age and family roots. Some significant differences were revealed in the purpose of trip, interest in heritage attractions and perception of destination performance across different groups. The study also identifies key factors of destination performance: accessibility, sentiment and infrastructure and security. Based on factor and cluster analyses, Polish sentimental tourists were divided into three types of connections: personally attached older sentimental tourists, cognitively attached younger sentimental tourists and tourists with general interests. Different from roots tourism, sentimental tourism is unique in including tourists without personal roots but feels sentimental towards the destination based on the shared heritage of lost territories. This study shows how sentimental tourists attach to a lost land that used to belong to their country and how different perceptions of the destination have roots and non-roots tourists. Sentimental tourism in Central Europe provides a new perspective to consider the relationship between tourists and heritage places as well as tourist segmentation. 本研究旨在探讨中东欧的感伤旅游现象, 即由于破坏性历史事件 (例如国界变化、失去领土), 出于感伤原因前往与个人过去或国家过去相关的地方旅游, 并试图分辨感伤旅游游客中的细分市场。 本研究对 400 名波兰感伤旅游游客进行问券调查, 比较年龄和家庭根源不同的游客, 在游历“失落”土地时的态度和行为。本研究使用独立样本 t 检验和 ANOVA, 按年龄和是否Borderland出身的不同来比较感伤旅游游客的观点。接着进行探索性因素分析以确定目的地表现的潜在维度, 并进行聚类分析以根据游客对目的地表现的感知将其分类。 本研究按年龄和家庭根源 (是否Borderland出身) 分析了感伤旅游游客的态度和行为。不同群体在旅行目的、对遗产景点的兴趣以及对目的地表现的看法方面存在一些显着差异。本研究还确定了感伤旅游目的地表现的三个关键因素：可及性、感伤情绪以及基础设施和安全性。基于因子和聚类分析, 波兰感伤旅游者被划分为三种类型：个人依恋的老年感伤游客、认知依恋的年轻感伤游客和具有普遍兴趣的年轻游客。 与寻根旅游不同, 感伤旅游的独特之处在于包括与目的地没有个人或家族根源, 但基于“失落”土地的共同遗产而对目的地感到感伤的游客。这项研究显示了感伤旅游游客如何依附于曾经属于他们国家的失落土地, É...
Citation: Tourism Review
PubDate: 2023-02-28
DOI: 10.1108/TR-07-2022-0317
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- The bi-directional relationship between community-oriented factors and
residents’ emotional solidarity with tourists-
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Authors: Yun Rao, Ivan Ka Wai Lai
Abstract: This study aims to understand the bi-directional relationship between residents’ perceived community-oriented factors and residents’ emotional solidarity with tourists. It compares the mutual influences between the human–place relationship and the resident–tourist relationship. A research model with two arrows was constructed, presenting two sets of research hypotheses. Hypothesis A formalizes the effect of community-oriented factors on emotional solidarity, while Hypothesis B formalizes the effect of emotional solidarity on community-oriented factors. Using systematic sampling, this study received 462 valid questionnaires in Macau. These samples were used in confirmation factor analysis and stepwise multiple regression analysis. In the one-way influence of community-oriented factors on emotional solidarity, residents’ community attachment, commitment and involvement have the greatest effect, respectively, on their welcoming nature, sympathetic understanding and emotional closeness to tourists. In the one-way influence of emotional solidarity on community-oriented factors, residents’ welcoming nature to tourists has the greatest impact on community attachment and commitment while residents’ emotional closeness has the greatest impact on community involvement. Besides, the impact of community-oriented factors on emotional solidarity has stronger explanatory power than the impact of emotional solidarity on community-oriented factors. Contrary to most tourism studies on residents’ perspectives that only focus on one-way influence, this study suggested a dual-way approach that helps researchers further build complex models to better explain the complex relationships between places, residents and tourists. Furthermore, this study provides a contribution to tourism research on emotional solidarity by clarifying the flexible roles of community-oriented factors on residents’ emotional solidarity. 本研究旨在了解居民感知的社区导向因素与居民对游客情感团结之间的双向关系。它比较了人-地关系和居民-游客关系之间的相互影响。 本研究构建了一个有两套研究假设的双箭头模型。假设A确定了社区导向因素对情感团结的影响, 而假设B确定了情感团结对社区导向因素的影响。本研究通过系统抽样在澳门收到462份有效问卷。这些样本被用于确认因子分析和逐步多元回归分析。 在社区导向因素对情感团结的单向影响中, 居民的社区依恋、承诺和参与分别对他们对游客的欢迎本质、同情理解和情感亲密有最大影响。在情感团结对社区导向因素的单向影响中, 居民对游客的欢迎本质对社区依恋和承诺的影响最大, 而居民的情感亲密对社区参与的影响最大。此外, 社区导向因素对情感团结的影响比情感团结对社区导向因素的影响具有更强的解释力。 不同于大多数关于居民视角的旅游研究只关注单向影响, 本研究提出了一种双向的方法, 有助于研究者进一步建立复杂的模型, 以更好地解释地方、居民和游客之间的复杂关系。此外, 本研究通过阐明社区导向因素对居民情感团结的灵活作用, 为旅游业的情感团结研究提供了贡献。 Este estudio pretende comprender la relación bidireccional entre los factores orientados a la comunidad percibidos por los residentes y la solidaridad emocional de éstos con los turistas. Compara las influencias mutuas entre la relación persona-lugar y la relación residente-turista. Se construyó un modelo de investigación con dos flechas, que presenta dos conjuntos de hipótesis de investigación. La hip...
Citation: Tourism Review
PubDate: 2023-02-28
DOI: 10.1108/TR-08-2022-0391
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Behavioural intention and satisfaction levels among pilgrim tourists in
South Asia-
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Authors: Mehraj Din Wani, Zubair Ahmad Dada, Shamim Ahmad Shah
Abstract: This paper aims to analyse the influence of perceived value (PV), sensation seeking (SS) and low crowding (LC) on the satisfaction and behavioural intention (BI) of Indian pilgrim tourists to Kartarpur Corridor, Pakistan. In addition, it identifies the mediation effect of satisfaction in the structural relationship between PV, SS and LC as exogenous variables and BI as an endogenous variable. By using convenience sampling, out of 510 questionnaires distributed among the Indian pilgrim tourists returning from Kartarpur Sahib, Pakistan, a total of 404 completely filled surveys were used to evaluate the robustness of the theoretical framework. Data analysis and empirical testing of the suggested model are conducted using descriptive statistics, confirmatory factor analysis and structural equation modelling. The results reveal that PV, SS and LC positively affect the satisfaction of tourists crossing an international boundary, while satisfaction is the positive and significant antecedent of BI. Moreover, the indirect effects of PV, SS and LC on BI via satisfaction are found to be significant. The previous literature has not paid much attention to the satisfaction and BI of tourists crossing an international border. The present article contributes to the existing volume of knowledge related to the satisfaction and BI of cross-border tourists. The study results may be useful for tourism marketers to better understand the factors that affect the satisfaction and BI of cross-border tourists. (PV)、寻求感觉 (SS) 和低拥挤度 (LC) 对前往巴基斯坦 Kartarpur 走廊的印度朝圣游客的满意度和行为意向 (BI) 的影响。此外, 它确定了满意度在 PV、SS 和 LC 之间的结构关系中的中介作用作为外生变量, BI 作为内生变量。 通过便利抽样, 在从巴基斯坦 Kartarpur Sahib 返回的印度朝圣游客中分发的 510 份问卷中, 共有 404 份完全填写的调查被用来评估理论框架的稳健性。使用描述性统计、验证性因素分析 (CFA) 和结构方程模型 (SEM) 对建议模型进行数据分析和实证检验。 结果表明, 感知价值、寻求感觉和低拥挤度对跨越国际边界的游客的满意度有积极影响, 而满意度是行为意图的积极和重要的先决条件。此外, 感知价值、感觉寻求和低拥挤度通过满意度对行为意图的间接影响被发现是显着的。 以前的文献并没有太多关注游客穿越国际边界的满意度和行为意图。本文有助于增加与跨境游客的满意度和行为意图相关的现有知识量。研究结果可能有助于旅游营销人员更好地了解影响跨境游客满意度和行为意向的因素。 El objetivo de este artículo es analizar la influencia del valor percibido (VP), la búsqueda de sensaciones (SS) y el bajo nivel de aglomeración percibido (BA) en la satisfacción y la intención de comportamiento (IC) de los turistas peregrinos indios en Kartarpur, Pakistán. Adicionalmente, identifica el efecto mediador de la satisfacción en la relación estructural entre VP, SS y BA, como variables exógenas, e IC, como variable endógena. Mediante un muestreo de conveniencia, de los 510 cuestionarios distribuidos entre los turistas peregrinos indios que regresaban de Kartarpur Sahib, Pakistán, se utilizaron un total de 404 cuestionarios, completamente cumplimentados, para evaluar la solidez del marco teórico. El análisis de datos y la evaluación empírica del modelo propuesto se realizan mediante estadística descriptiva, análisis factorial confirmatorio (AFC) y modelos de ecuaciones estructurales (MEE). Los resultados revelan que el valor percibido, la búsqueda de sensaciones y el bajo nivel de aglomeración afectan positivamente a la satisfacción de los turistas transfronterizos, mientras que la satisfacción es el antecedente positivo y significativo de la intención de comportamiento. Además, son significativos los efectos indirectos del valor percibido, la búsqueda de sensaciones y el bajo nivel de aglomeración sobre la intenci&#...
Citation: Tourism Review
PubDate: 2023-02-28
DOI: 10.1108/TR-09-2022-0432
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- From ruins to heritage tourism sites: Exploring tourists’ perceptions,
evaluations and behavioral intentions toward natural disaster sites-
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Authors: Jinwei Wang, Qimin He, Lili Qian, Guoquan Wang
Abstract: This study aims to reveal the empirical linkage between tourists’ perspectives and attitudes towards disaster ruins and dark tourism by attesting influence relationships between disaster memorials perception, dark tourism evaluation, as well as heritage protection and tourism development intention. Partial least squares structural equation modeling analysis was used on a sample of 413 valid visitor questionnaires collected at the 5·12 Wenchuan Earthquake Memorial Museum, Sichuan Province, China. Disaster memorials perception positively influences positive evaluation of dark tourism, heritage protection intention and tourism development intention, while negatively influencing negative evaluation of dark tourism. Furthermore, positive evaluation of dark tourism and heritage protection intention positively affect tourism development intention. In addition, prior knowledge is a significant moderator in the research model. This study applied the stimulus-organism-response framework and social exchange theory to predict tourists’ behavioral intention toward disaster memorials, providing valuable insights to dark tourism research. It illuminates tourists’ psychological and behavioral characteristics at natural disaster sites and deepens research on the human–nature relationship from the disaster perspective. 本研究试图通过验证自然灾难遗址地游客感知、旅游评价、遗产保护意愿与旅游开发意愿之间的影响关系, 以揭示游客对灾难遗址和黑色旅游的感知及态度之间的隐秘逻辑。 采用偏最小二乘法结构方程模型, 对在中国四川省5·12汶川特大地震纪念馆收集的413份有效游客问卷进行分析。 灾难遗址感知正向影响黑色旅游积极评价、遗产保护意愿和旅游开发意愿, 而负向影响黑色旅游消极评价。同时, 黑色旅游积极评价和遗产保护意愿均显著正向影响旅游开发意愿。此外, 游客的先验知识在研究模型中起着重要的调节作用。 本研究运用“刺激-机体-反应”研究框架预测了旅游者对自然灾难遗址地的行为意向, 深化了黑色旅游研究, 拓宽了S-O-R理论的适用范围。 Este estudio revela el vínculo empírico entre las perspectivas y las actitudes de los turistas hacia las ruinas de catástrofes y el Turismo oscuro, mostrando las relaciones de influencia entre la percepción de los monumentos conmemorativos de catástrofes, la evaluación del turismo oscuro, así como la protección del patrimonio y la intención de desarrollo turístico. Se empleó un análisis de modelización de ecuaciones estructurales por mínimos cuadrados parciales en una muestra de 413 cuestionarios válidos de visitantes recogidos en el 5·12 Museo Conmemorativo del Terremoto de Wenchuan, Sichuan, China. La percepción de los monumentos conmemorativos de las catástrofes influye positivamente en las evaluaciones positivas del turismo oscuro, la intención de protección del patrimonio y la intención de desarrollo turístico, mientras que influye negativamente en las evaluaciones negativas del turismo oscuro. Además, las evaluaciones positivas del turismo oscuro y la intención de protección del patrimonio influyen positivamente en la intención de desarrollo turístico. Además, el conocimiento previo moderadora significativamente el modelo de investigación. Este estudio aplica el marco teórico estímulo-organismo-respuesta (E-O-R) y la teoría del intercambio social para predecir las intenciones de comportamiento de los turistas hacia los monumentos conmemorativos de catástrofes, proporcionando valiosas ideas para el estudio del turismo oscuro. Clarifica las características psicológicas y conductuales de los turistas en los lugares de catástrofes naturales y profundiza en el estudio de la relación entre el ser humano y la naturaleza desde la perspectiva de las catástrofes.
Citation: Tourism Review
PubDate: 2023-02-24
DOI: 10.1108/TR-08-2022-0372
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Residents’ emotional responses to tourism development in Saudi
Arabia-
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Authors: Ali Ahmad Algassim, Akhmad Saufi, Noel Scott
Abstract: This study aims to explore residents’ emotional responses to tourism development and how the anticipated loss or gain of resources from it affects their attitudes and actions. The study extends the conservation of resources (COR) theory by using the cognitive appraisal (CA) theory to explain why the residents of Al-Juhfa village in Saudi Arabia become stressed and experience negative emotions due to tourism development and how they respond and cope with it. This study uses qualitative methods by applying purposive interviews to engage informants. Data were gathered from 38 residents of Al-Juhfa village, Saudi Arabia. A content analysis of the data collected was used. Findings indicate that residents who perceived they might lose resources (land, houses, heritage, sociocultural and Islamic values and job and investment opportunities) due to tourism development had negative emotions and attitudes towards tourism development. This led a group of residents to resist development and not allow tourists to enter the village. Without tourism knowledge and skills, the residents are worried they may lose control of their resources. Religiosity was a factor that helped to cope with the negative emotions, and other coping actions included accepting displacement with compensation, allowing foreign workers to enter the village with conditions and accepting development with their involvement. The limitations of the current study are that the data were gathered for the duration of the COVID-19 outbreak when residents were highly anxious and still feeling fear; these feelings could have influenced the responses. Secondly, the data were collected through hardcopy surveys using close- and open-ended questions. Therefore, these data might be limited, as the topic and questions were politicly sensitive, and the informants might not have completely expressed their feelings, giving diplomatic answers instead. Therefore, the research should be repeated in different contexts with qualitative data using face-to-face techniques. Firstly, the residents are concerned about losing their resources, such as land, houses and heritage. The development cannot be fully successful without the involvement and support of the local community. Therefore, the government should help them remain in their village by offering them official permission (sukuk) to retain their land and houses. Secondly, the government can open new residential areas and build homes for the residents within the current village, especially as the village has only a few people. Residential areas, such as a compound with complete services, can be designed as part of the tourist attractions in Al-Juhfa. The two theories of COR and CA were developed in the western context and used in tourism studies separately in other contexts, especially CA. However, as far as the authors’ concern, this is the first study to use the two theories in one study to explore residents’ emotions towards tourism development. Both theories explained the process of residents’ emotions towards tourism impact and the negative emotional reactions to perceived threats and resultant stress and how residents cope with these emotions. Nevertheless, in the context of Al-Juhfa as a conservative community, these two theories are not the only factors that explain the residents’ emotional response and attitude, instated that the residents’ religiosity and their belief in Allah is also an important determinant that explains their emotions and attitude towards tourism’s impact on their village and community. The attached version was edited and proofread by an expert. All comments from the reviewers were responded to. 本研究通过目的性访谈采用了定性研究方法。数据来自沙特阿拉伯 Al-Juhfa 村的 38 位居民。对收集的数据进行了内容分析。 这项研究探讨了居民对旅游发展的情感反应, 以及旅游资源的预期损失或收益如何影响他们的态度和行动。该研究扩展了资源保护（COR）理论, 通过使用认知评估（CA）理论来解释为什么沙特这个村庄的居民会因旅游业发展而感到有压力和体验负面情绪, 以及他们如何反应和应对。 研究结果表明, 那些认为可能因旅游业发展而失去资源（土地、房屋、遗产、社会文化和伊斯兰价值观以及工作和投资机会）的居民对旅游业发展有负面情绪和态度。这导致一群居民抵制发展, 不允许游客进入村庄。没有旅游相关的知识和技能, 居民担心他们可能&#...
Citation: Tourism Review
PubDate: 2023-02-20
DOI: 10.1108/TR-10-2021-0457
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Airline communication message strategies during crisis
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Authors: Seongseop (Sam) Kim, Jungkeun Kim, Youngjoon Choi
Abstract: This study aims to assess how airline companies can frame their message strategies given the effects of the COVID-19 pandemic. Message forms used in empirical tests included message framings, regulatory focuses and benefit types. A total of 450 participants were recruited through an online survey. Promotion-focused behavioral intention was more effective when personal economic benefit was negatively framed. However, prevention-focused behavioral intention was more effective where social benefit was positively framed. The results were moderated by personal traits such as the level of perceived COVID-19 threat. The findings of this study can help create new communication strategies during risky or critical situations. 本文实证分析中所使用的信息形式包括信息框架、监管重点和利益类型。通过线上问卷调查, 共招募了450名参与者。数据分析采用了ANOVA检验和Hayes（2017）的PROCESS检验。 当个人经济利益是负面框架时, 促进定向的行为意向更有效。然而, 当社会利益是正面框架时, 防御定向的行为意向更为有效。上述关系受到个人特质的调节, 如COVID-19感知威胁的程度。 本研究的结果是新颖且有意义的, 有助于在风险或危急情况下创造新的传播策略。 Las formas de mensaje utilizadas en las pruebas empíricas incluyeron encuadres de mensajes, enfoques normativos y tipos de beneficios. Se reclutó a un total de 450 participantes a través de una empresa en línea porque era difícil recopilar datos durante la pandemia. Este estudio pretende evaluar cómo las compañías aéreas pueden enmarcar sus estrategias de mensajes teniendo en cuenta los efectos de la pandemia de COVID-19. El comportamiento centrado en la promoción fue más eficaz cuando el beneficio económico personal se enmarcó negativamente. Sin embargo, el comportamiento centrado en la prevención fue más eficaz cuando el beneficio social se enmarcó positivamente. Los resultados fueron moderados por rasgos personales como el nivel de amenaza percibida de COVID-19. Las conclusiones de este estudio son muy novedosas y significativas en la medida en que pueden ayudar a crear nuevas estrategias de comunicación durante situaciones de riesgo o críticas.
Citation: Tourism Review
PubDate: 2023-02-13
DOI: 10.1108/TR-08-2022-0388
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Post-independence challenges for Caribbean tourism development: a
solution-driven approach through Agenda 2030-
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Authors: Andrew J. Spencer, Acolla Lewis-Cameron, Sherma Roberts, Therez B. Walker, Beienetch Watson, Larisa Monae McBean
Abstract: This paper aims to provide a comparative analysis of sustainable tourism development across the Anglophone Caribbean region from the post-independence period of 1962 to the 2020s. The perspective explores the implications of insularity, tourism investment and the pace of technology adoption on the potential realisation of the sustainable development goals (SDGs) in the islands of Jamaica, Barbados, Trinidad and Tobago and the Eastern Caribbean States. The viewpoint uses secondary data from grey literature such as government policy documents, academic literature, newspapers and consultancy reports to explore the central themes and provide a conceptual framework for the paper. The findings reveal that Caribbean Small Island Developing States (SIDS) are nearer to the light-green single-sector approach to sustainable tourism development. The overarching findings reveal that the region’s heavy focus on economic priorities results in less attention to competitiveness challenges such as environmental management, social equity and technological innovations. The research presents a comprehensive overview of the tourism development trajectory of other tourism-dependent island-states. The research offers lessons and cross-learning opportunities that may be useful to decision-makers within SIDS. The main limitation is that the findings may only be transferable and generalised to the extent that other jurisdictions bear similar macroeconomic governance structures and cultural characteristics to Caribbean SIDS. This paper provides a meaningful discussion and contributes to the body of knowledge on the history of Caribbean tourism development, the challenges and future potential of sustainability and lends itself to opportunities for future research in the Caribbean and other SIDS. The study outlines the social implications for inclusive, responsible and sustainable tourism that can potentially take Caribbean SIDS from slow growth to efficiency in developing the tourism product, including the technological environment. This can reduce inequalities, contribute to socio-economic development and improve the region’s human capital. This paper provides a comprehensive comparative analysis of Caribbean tourism development specific to Jamaica, Trinidad and Tobago, Barbados and the Eastern Caribbean States. No previous work has been done to compare tourism development within this grouping. Hence, this paper is essential in informing decision-makers and providing the foundation for continuing research in this area. 这篇观点性论文对英语加勒比地区从1962年独立后到本世纪20年代的可持续旅游发展进行了比较分析。该研究前瞻性探讨了牙买加、巴巴多斯、特立尼达和多巴哥以及东加勒比国家的保守性、旅游投资和技术采用速度对潜在实现可持续发展目标的启示。 该研究利用灰色文献中的二手数据, 如政府政策文件、学术文献、报纸和咨询报告, 进行中心主题探索, 并为论文提供概念性框架。 研究结果显示, 加勒比小岛屿发展中国家(SIDS)更接近于以轻绿的单一部门方式实现可持续旅游发展。总体研究结果显示, 该地区过于关注经济优先事项, 导致对环境管理、社会公平和技术创新等竞争力挑战的关注较少。 本研究全面展现了一些依赖旅游发展的岛屿国家的旅游发展路径概览。这项研究为小岛屿发展中国家的决策者提供了可能有用的经验和交叉学习机会。本文研究局限在于, 只有在与加勒比小岛屿发展中国家类似的宏观经济管理结构和文化特征的行政区, 研究结果才可能转移和推广。 这篇论文提供了有意义的讨论, 有助于认知加勒比旅游发展史、可持续发展的挑战和未来潜力, 并为加勒比和其他小岛屿...
Citation: Tourism Review
PubDate: 2023-02-10
DOI: 10.1108/TR-01-2022-0049
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Diaspora engagement in tourism crisis recovery: the case of Indonesia
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Authors: Ignatius Cahyanto, Bingjie Liu-Lastres, William Gallagher
Abstract: Diasporas represent a unique yet often overlooked stakeholder in tourism crisis management. Their strong bonds with their homeland often result in continued engagement with an extended community, which is valuable to their homeland during unsettling times. This study aims to examine the engagement of the Indonesian diaspora in the USA to revive tourism in Indonesia during the early stages of the COVID-19 pandemic and their motivation behind such efforts. This study is rooted in a social constructivism paradigm and uses a qualitative approach. Four focus groups (n = 25) and ten individual interviews with the Indonesian diaspora in the USA were conducted. Thematic analysis was used to identify major themes. The findings indicate that diaspora engagement stemmed from two broad categories: social activism, such as information liaison, skills and knowledge transfer, and economic activism, including philanthropic activities, investment and remittance and return-home travel. Both altruistic and social exchange motives drive their continuous engagement. The findings exemplify “diaspora diplomacy” that can be harnessed as social capital for homeland tourism recovery post-crisis. This study provides an in-depth analysis of diaspora engagement in destination recovery. This study highlights the importance of diasporas as social capital for destinations and offers insights into tourism crisis management by incorporating this overlooked stakeholder group. 侨民是旅游管理中一个独特但经常被忽视的利益相关群体。他们与祖国的紧密联系往往让他们团结在一起成为一个扩展社区, 并对于旅游目的地的灾后复苏做出贡献。本文通过实证研究来探索印度尼西亚侨民在新冠初期对于印度尼西亚旅游业做出的贡献以及他们的动机。 本研究植根于社会建构主义范式并采用了定性方法。这个研究项目进行了四个焦点小组访谈和十个个人访谈。这个研究应用了主题分析方法来分析这些访谈数据。 调查结果表明, 侨民群体在经济和社会方面都参与了目的地恢复。他们参与的动机主要是来自于(1)社会行动主义, 例如信息、技能、和知识的分享, 以及（2）社会行动主义, 包括募捐, 投资, 汇款和回国旅行。除此以外, 利他主义和社会交换动机也推动了他们的持续参与活动。 这些研究结果也表明了“侨民外交”可以作为有效推动旅游目的地的灾后复苏。 本研究深入分析了侨民参与目的地恢复的情况。本研究强调了侨民作为目的地社会资本形式的重要性, 并通过整合这个被忽视的利益相关者群体为旅游危机管理提供了见解。 Este estudio se basó en el paradigma de constructivismo social y empleó un enfoque cualitativo. Se realizaron cuatro grupos focales (n = 25) y diez entrevistas individuales con emigrantes indonesios en Estados Unidos. Se utilizó el análisis temático para identificar los temas principales. La dispersión de grupos humanos que abandonan su lugar de origen, también denominado, diáspora o emigrantes, representan un grupo único y, sin embargo, a menudo ignorado en la gestión del turismo. Sus fuertes lazos con su tierra natal a menudo dan como resultado una relación con una comunidad extendida, la cual es valiosa para su tierra natal durante tiempos difíciles. Este estudio examinó el rol de los emigrantes indonesios en Estados Unidos para revivir el turismo en Indonesia durante las primeras etapas de la pandemia de COVID-19 y su motivación detrás de esos esfuerzos. Los hallazgos muestran que el rol de la diáspora provino de dos amplias categorías: 1) activismo social, como transferencia de información, transferencia de habilidades y conocimientos, y 2) activismo económico, incluidas activ...
Citation: Tourism Review
PubDate: 2023-02-09
DOI: 10.1108/TR-06-2022-0291
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Destination competitiveness since 2010: research themes, approaches, and
agenda-
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Authors: Jing (Bill) Xu, Tracy Au
Abstract: This study aims to provide a systematic review of the literature on destination competitiveness. It explores research themes and approaches, and outlines an agenda for future research. One hundred and eighty-three journal articles on destination competitiveness published in English since 2010 were collected. Content analysis was performed. The authors found that sustainable development and smart tourism were popular themes related to destination competitiveness. Recent studies still relied heavily on Ritchie and Crouch’s (2000) model or Dwyer and Kim’s (2003) model. The authors also offer constructive insights for future research, proposing that research seek more input from residents, take an advanced integrated approach between supply and demand, adopt more core theories, focus on less researched types of destinations, explore the further contribution of smart tourism and adopt a negative lens to study the antecedents and consequences of destination competitiveness. The adoption of a longitudinal study approach is also suggested. This paper contributes to the literature because of the scope of its review and perspective of discussion. Previous review papers have only focused on the factors and indicators of tourism destination competitiveness in different settings. We extend our literature review to research themes and approaches, and make suggestions for future research directions. 本研究对目的地竞争力相关的文献进行了系统性回顾, 以探讨研究主题、方法和未来议程。 本研究收集了自2010年以来以英文发表的183 篇关于目的地竞争力的期刊文章, 并进行了内容分析。 我们发现可持续发展和智慧旅游是与目的地竞争力相关的热门主题。近期的研究仍然主要依赖Ritchie 和Crouch（2000）的模型或Dwyer和Kim（2003）的模型。我们为未来的研究提供了建设性的意见, 建议研究寻求更多居民的意见, 采取进阶的供给与需求的综合方法, 采用更多的核心理论, 关注较少研究过的目的地类型, 探索智慧旅游的进一步贡献, 并采用反向的视角来研究目的地竞争力的前因和后果。我们还建议采用纵向研究的方法。 本研究在评论的范围和讨论的角度对文献作出了贡献。以往的文献综述性文章只关注不同环境下的旅游目的地竞争力的因素和指标。我们在回顾研究主题、方法和对未来研究的建议等方面进行了扩展。 Se recopilaron ciento ochenta y tres artículos de revistas sobre la competitividad de los destinos publicados en inglés desde 2010. Se realizó un análisis de contenido. Este estudio presenta una revisión sistemática de la bibliografía sobre la competitividad de los destinos. Se analizan temas y enfoques de investigación y se presenta una agenda para futuras investigaciones. Se constató que el desarrollo sostenible y el turismo inteligente eran temas populares relacionados con la competitividad de los destinos. Los estudios recientes siguen basándose en gran medida en el modelo de Ritchie y Crouch (2000) o en el de Dwyer y Kim (2003). Se presentan ideas constructivas para futuras investigaciones, proponiendo que las investigaciones se centren en más aportaciones de los residentes, adopten un enfoque integrado avanzado entre la oferta y la demanda, se basen en mayor medida en las teorías fundamentales, se centren en tipos de destinos menos investigados, exploren la contribución adicional del turismo inteligente y adopten una óptica negativa para estudiar los antecedentes y las consecuencias de la competitividad de los destinos. También se sugiere la adopción de un enfoque de estudio longitudinal. Este trabajo contribuye a la literatura por el alcance de su revisión y la perspectiva de la discusión. Los trabajos de revisión anteriores sólo se han centrado en los factores e indicadores de la competitividad de los destinos turísticos en diferentes entornos. Se amplía la revisión de la literatura a temas y enfoques de investigación, y se plantean sugerencias para futuras direcciones de investigación.
Citation: Tourism Review
PubDate: 2023-02-07
DOI: 10.1108/TR-10-2022-0494
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Smart and sustainable hotels: tourism agenda 2030 perspective article
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Authors: Beatriz Casais, Luís Ferreira
Abstract: This perspective study aims to discuss the inclusion of technology in hotels as a key driver of sustainability. The paper covers literature and prospects the implementation of smart hotels as a tourism agenda to achieve sustainable development goals. Smart hotels can provide a better and more efficient tourism service, in terms of operational tasks and sustainable gains, without losing critical human interaction, which can be a tactic to boost the hotel’s relationship with their customers. The paper shows how smart hotels can increase business efficiency, and in addition, meet tourist expectations and become more sustainable. In this sense, smart and sustainable hotels deserve to be listed in tourism agenda 2030. 这篇观点文章讨论了将技术作为可持续发展的关键驱动因素纳入酒店。 本文涵盖文献和前景, 将智能酒店的实施作为实现可持续发展目标的旅游议程。 智能酒店可以在运营任务和可持续收益方面提供更好、更高效的旅游服务, 同时不会失去关键的人际互动, 这可以成为加强酒店与客户关系的一种策略。 本文展示了智能酒店如何提高业务效率, 此外, 满足游客的期望并变得更具可持续性。从这个意义上说, 智能和可持续发展的酒店值得列入 2030 年旅游议程。 El artículo analiza la bibliografía sobre hoteles inteligentes y su posibilidades de implantación como tema de la agenda turística para alcanzar los objetivos de desarrollo sostenible. Este artículo de perspectiva analiza la inclusión de la tecnología en los hoteles como motor clave de la sostenibilidad. Los hoteles inteligentes pueden proporcionar un servicio turístico mejor y más eficiente, en términos de tareas operativas y ganancias sostenibles, sin perder la crítica interacción humana que puede ser una táctica para impulsar la relación del hotel con sus clientes. El documento muestra cómo los hoteles inteligentes pueden aumentar la eficiencia empresarial y, además, satisfacer las expectativas de los turistas y ser más sostenibles. En este sentido, los hoteles inteligentes y sostenibles merecen figurar en la agenda turística 2030.
Citation: Tourism Review
PubDate: 2023-02-07
DOI: 10.1108/TR-12-2022-0619
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Decent work in traditional tourism destinations: tourism Agenda 2030
perspective article-
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Authors: Rico Maggi, Eva Vroegop
Abstract: Discussing tendencies and shortcomings in the current debate on promoting decent work in hospitality and tourism, this study aims to respond to recent calls for progress on improving employee well-being. It proposes elements of a productivity-based strategy embedded in a circular dynamic linking productivity, service quality, profitability and job quality to enhance tourism employees’ well-being in view of achieving Sustainable Development Goal 8 on decent work. Drawing on recent empirical work on gift exchange theory, this viewpoint article presents a possible scenario that should stimulate debate among scholars and local policymakers of how decent work and quality of life can be achieved in traditional tourism destinations. This would fill a gap in the current debate, which focuses on quantitatively marginal alternative forms of tourism, to overcome problems inherent to growth-based tourism. This contribution proposes a productivity-based development strategy supported by an incentive regulation policy targeting employers who provide tourist services in mass tourism destinations, promoting job quality to raise productivity and enhance service quality and in the end profitability. This short article proposes a new perspective on promoting decent work in traditional tourism destinations based on gift exchange theory and discusses the scope for research essential to support a development based on the scenario described by a circular model. 基于当前关于促进酒店业和旅游业体面工作的辩论中的趋势和缺点, 本研究回应了最近在改善员工福祉方面取得进展的呼吁, 提出了嵌入在循环动态链接生产力中的基于生产力的战略要素, 服务质量、盈利能力和工作质量, 以提高旅游业员工的福祉, 以实现关于体面工作的可持续发展目标 (SDG) 8。 借鉴最近关于礼物交换理论的实证研究, 这篇观点文章提出了一个可能的情景, 以促进学者和当地政策制定者就如何在传统旅游目的地实现体面工作和生活质量的展开辩论, 从而填补当前研究中的空白。该辩论侧重于定量边缘替代的旅游形式, 以克服基于增长的旅游业固有的问题。 该研究提出了一项以生产力为基础的发展战略。该战略以在大众旅游目的地提供旅游服务的雇主提供激励监管政策支持为基础, 提高工作质量从而提高生产力和服务质量并最终提高盈利能力。 这篇短文基于礼物交换理论提出了在传统旅游目的地促进体面工作的新视角, 并讨论了基于循环模型描述的情景发展的研究范围。 Analizando las tendencias y deficiencias del debate actual sobre la promoción del trabajo digno en la hostelería y el turismo, este estudio responde a los recientes llamamientos para avanzar en la mejora del bienestar de los empleados, proponiendo elementos de una estrategia basada en la productividad e inserta en una dinámica circular que vincule la productividad, la calidad del servicio, la rentabilidad y la calidad del empleo para mejorar el bienestar de los empleados del turismo con vistas a alcanzar el Objetivo de Desarrollo Sostenible (ODS) 8 sobre trabajo digno. Basándose en recientes trabajos empíricos sobre la teoría del intercambio de regalos, este artículo de perspectiva presenta un posible escenario que debería estimular el debate entre los estudiosos y los responsables políticos locales sobre cómo se puede lograr el trabajo digno y la calidad de vida en los destinos turísticos tradicionales. Esto llenaría un vacío en el debate actual, que se centra en formas alternativas de turismo cuantitativamente marginales, para superar los problemas inherentes al turismo basado en el crecimiento. Esta contribución propone una estrategia de desarrollo basada en la productividad y respaldada por una política de regulación de incentivos dirigida a los empresarios que prestan servicios turísticos en destinos turísticos de masas, pro...
Citation: Tourism Review
PubDate: 2023-01-27
DOI: 10.1108/TR-08-2022-0414
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Impact of religious tourism on the economic development, energy
consumption and environmental degradation: evidence from the Kingdom of
Saudi Arabia-
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Authors: Mosab I. Tabash, Umar Farooq, Ghaleb A. El Refae, Mamdouh Abdulaziz Saleh Al-Faryan, Belkacem Athamena
Abstract: Saudi Arabia is the main destination of religious tourism, as it has many spiritual places. With the passage of years, the figures for pilgrim visits are increasing, which is contributing to the economic growth of the Kingdom of Saudi Arabia (KSA). However, pilgrims’ visits can create strong opportunity costs in the form of environmental degradation. Owing to these notions, this study aims to discover the impact of religious tourism on the quality of the natural environment of Saudi Arabia. This study develops the empirical relationship between the variables by sampling the data from 35 years ranging from 1986 to 2020. The regression among variables was checked by using fully modified ordinary least square and dynamic ordinary least square models. This analysis proves that religious tourism has a direct impact on the environmental degradation of KSA. The unceasing visits of pilgrims accelerate various economic operations and activities, e.g. assimilation and digestion of industrial products, that necessarily hamper the environmental quality. In addition, this analysis indicates a negative impact on financial development, foreign investment and renewable energy consumption while the positive impact of fossil fuels assimilation and economic expansion on the secretion of CO2. The statistical findings are robust and verify the pollution halo hypothesis while rejecting the Environmental Kuznets Curve model in this region. This analysis recommends restructuring the policies on hajj and Umrah visits. KSA Government should ensure green consumption by pilgrims. The limitation on pilgrims’ visits and the introduction of quotas are alternative policies to impede the pollution in this region. By controlling the routine determinants, this study offers innovative thoughts regarding the consequences of religious tourism on environmental quality. 通过抽样1986-2020年35年的数据来建立变量之间的实证关系。采用完全修正的普通最小二乘(FMOLS)和动态普通最小二乘(DOLS)模型检验变量间的回归关系 由于沙特阿拉伯有很多精神场所, 是宗教旅游的主要目的地。随着时间的推移, 朝圣访问数据不断增加, 这为沙特阿拉伯王国(KSA)的经济增长做出了贡献。然而, 朝圣访问也可能造成巨大的机会成本, 如环境退化。由于这些观念, 本研究试图揭露宗教旅游对沙特阿拉伯自然环境质量的影响。 研究表明, 宗教旅游对沙特阿拉伯的环境退化有直接影响。持续增长的朝圣来访加速了各种经济运作和活动, 如工业产品的吸收和分解等, 这必然会影响环境质量。此外, 分析表明, 金融发展、外国投资和可再生能源消费受到负面影响, 而化石燃料吸收和经济扩张对二氧化碳的排放产生积极影响。统计结果具有较强的可靠性, 验证了污染晕假说, 同时否定了该地区的环境库兹涅茨曲线(EKC)模型。 本研究建议重构大朝和小朝的政策。沙特阿拉伯政府应该确保朝圣者的绿色消费。朝圣访问的限制和引进配额是防止该地区污染的替代政策。 通过控制常规决定因素, 本研究为宗教旅游对环境质量的影响提供了创新思路。 Se desarrolla la relación empírica entre las variables mediante el muestreo de los datos de 35 años que van de 1986 a 2020. La regresión entre las variables se comprobó empleando modelos de mínimos cuadrados ordinarios totalmente modificados (FMOLS) y mínimos cuadrados ordinarios dinámicos (DOLS) Arabia Saudí es el principal destino de turismo religioso porque cuenta con numerosos lugares espirituales. Con el paso de los años, las cifras de visitas de peregrinos están aumentando, lo que contrib...
Citation: Tourism Review
PubDate: 2023-01-25
DOI: 10.1108/TR-07-2022-0347
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Airline brand image, passenger perceived value and loyalty towards
full-service and low-cost carriers-
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Authors: Yan-Kai Fu
Abstract: This study aims to examine the mediating and moderating processes that link airline brand image to passenger loyalty through perceived value. The research participants were Taiwanese passengers with experience travelling abroad by air. Structural equation modelling and multigroup analysis were used to investigate the effect of airline brand image and perceived value on the loyalty of passengers using full-service and low-cost carriers. For both airline types, airline brand image had a significant and positive effect on passenger perceived value. Perceived value had a significant and positive effect on passenger loyalty, perceived value was a crucial mediator and airline type was not a key moderator in the model. In this study, focusing on the perspective of Taiwanese passengers, a conceptual model of the factors that lead to passenger loyalty, with a focus on brand image, was developed. This paper contributes to the literature and application field by examining the mediating effect of perceived value and the moderating role of airline type in the aviation industry; on the basis of the results, potential recovery strategies for airlines in the post-COVID-19 era are provided. 本研究檢驗透過知覺價值將航空公司品牌形象與乘客忠誠度連結起來的中介和調節過程。 受訪者是曾經有搭乘飛機出國旅行經驗的台灣乘客。本研究採用結構方程模式和多群組分析進行驗證, 分別從搭乘全服務型航空與低成本航空的乘客探討航空公司品牌形象和知覺價值對乘客忠誠行為的影響。 不論是就全服務型航空或低成本航空而言, 航空公司品牌形象對乘客知覺價值都具有顯著的正向影響, 知覺價值對乘客忠誠行為同樣具有顯著的正向影響; 知覺價值是一個重要的中介變數, 而航空公司類型不是關鍵的調節變數。 在這項以台灣乘客的視角為重點的研究中, 開發了一個以品牌形象為重點的導致乘客忠誠度因素的概念模型。本研究通過檢驗知覺價值的中介作用和航空公司類型在航空業中的調節作用, 為文獻和應用領域做出了貢獻; 最後根據研究結果, 提供後疫情時代航空公司的潛在恢復策略。 este estudio examinó los procesos de mediación y moderación que vinculan la imagen de marca de la aerolínea con la lealtad de los pasajeros a través del valor percibido. los participantes de la investigación eran pasajeros taiwaneses con experiencia en viajes al extranjero por vía aérea. Se emplearon modelos de ecuaciones estructurales y análisis multigrupo para investigar el efecto de la imagen de marca de la aerolínea y el valor percibido en la lealtad de los pasajeros que utilizan líneas aéreas de servicio completo y de bajo costo. para ambos tipos de aerolíneas, la imagen de marca de la aerolínea tuvo un efecto significativo y positivo en el valor percibido por los pasajeros. El valor percibido tuvo un efecto significativo y positivo en la lealtad de los pasajeros, el valor percibido fue un mediador crucial y el tipo de aerolínea no fue un moderador clave en el modelo. En este estudio centrado en la perspectiva de los pasajeros taiwaneses, se desarrolló un modelo conceptual de los factores que conducen a la lealtad de los pasajeros, con un enfoque en la imagen de marca. Este documento contribuye al campo de la literatura y la aplicación al examinar el efecto mediador del valor percibido y el papel moderador del tipo de aerolínea en la industria de la aviación; Sobre la base de los resultados, se proporcionan posibles estrategias de recuperación para las aerolíneas en la era posterior a la COVID-19.
Citation: Tourism Review
PubDate: 2023-01-20
DOI: 10.1108/TR-07-2022-0369
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- The role of trust in tourists’ motivation to participate in
co-creation-
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Authors: Resat Arıca, Betül Kodas, Cihan Cobanoglu, M. Omar Parvez, Viput Ongsakul, Valentina Della Corte
Abstract: Intention to re-participate in co-creation (IRCC) is an essential indication of customers to their deal proneness. Therefore, this study aims to focus on the role of trust in the relationship between tourists’ motivation for IRCC activities and the perceived service outputs in the tourism research. This study applies a quantitative method approach to achieve perceptions into this unfamiliar phenomenon of IRCC. A total of 305 valid questionnaires were collected from October 10 to October 30, 2020 in Istanbul, then analyzed with covariance-based structural equation modeling using the linear structural relations (LISREL) software package. The findings of the study showed that the tourists’ IRCC is categorized under four factors: learning benefit, social interaction benefit, hedonic benefit and financial benefit. In the context of IRCC, organizational trust partially mediates the relationship between tourist intention and deal proneness motivation for IRRC. The scope of research was limited to domestic tourists visiting Istanbul. Research must be conducted on tourists visiting other destinations and who differ in terms of cultural features to make assessments on a larger scale. Furthermore, when considering that co-creation is the consequence of the collaboration between the business and the customers, researching businesses’ initiatives based on promoting the participation in co-creation will make a contribution both for the managers and to the literature to formalize the co-creation process. In addition, social networks are one of the main platforms where tourists motivation to participate in co-creation, but tourists can both create and destroy value on social media regarding the businesses and touristic experience. In this respect, future research should analyze tourists’ motivation elements that urge them to co-create and co-destroy value on social networks, contributing to understanding and evaluating the co-creation process in all aspects. In contrast with prior research, this study offers a model that integrates the antecedents and consequences of the IRCC process. In this perception, insight tourist motivational factors to IRCC activities provides a path for tourism businesses to strategically manage their activities. This study mostly uncovers the role of organizational trust positively in effect the re-participation. IRCC is an issue that should be evaluated with its antecedents and outputs. In the literature, several studies evaluate co-creation outputs but research on antecedents promoting IRCC is limited. In this study, the antecedents (motivation to re-participate) and outputs of co-creation (trust and perceived benefit) are evaluated together. 应用量化分析方法研究再参与共创这一不熟悉的现象。2020年10月10日−30日在土耳其搜集了305份调查问卷。使用LISREL软件, 通过协方差结构方程模型（CB-SEM）进行分析。 再参与共创（IRCC）的意向是了解顾客交易倾向的重要标志。本文聚焦信任在游客再参与共创活动的动机与旅游研究方面的服务产出的关系之间所扮演的角色。 研究成果表明游客再参与共创的意向分为四个因素：1. 学习收益; 2. 社会互动收益; 3. 享乐收益 4. 财务收益。组织信任一定程度上调解了对于再参与共创的意向而言游客意向和交易倾向之间的关系。 本研究的范围仅限于访问伊斯坦布尔的国内游客。未来研究需对到访其他目的地、文化特征不同的游客进行研究, 以进行更大范围的评估。此外, 当考虑到共创是企业与客户合作的结果时, 研究企业在促进共创参与的基础上的举措将有助于管理者和学者将共创过程具体化。此外, 社交网络是游客 MPCC 的主要平台之一, 但游客可以在社交媒体上创造和破坏关于商业和旅游体验的价值。在这方面, 未来的研究应该分析游客在社交网络上共创和共...
Citation: Tourism Review
PubDate: 2023-01-19
DOI: 10.1108/TR-08-2021-0399
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Intangible cultural heritage souvenirs: image congruity and brand
influence on tourists’ purchase intention-
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Authors: Yanbing Guo, Zhuanfa Zhu
Abstract: Based on object–object congruity, this study aims to clarify the driving factors and antecedent mechanism of tourists’ willingness to purchase intangible cultural heritage (ICH)-souvenirs. This study used a five-point Likert scale to collect data and proposed a structural equation model to explore this issue. ICH-inheritor/souvenir-congruity is positively related to tourists’ purchase intention for ICH-souvenirs and perceived authenticity; perceived authenticity and brand identity play a chain mediating effect between ICH-inheritor/souvenir-congruity and the purchase intention for ICH-souvenirs. This paper excludes individual, situational and cultural factors, ignoring the possible moderating roles of these factors. This treatment simplifies the feasibility of the present study but might lead to the deviation between the results of the current research and the actual outcomes. The retailers of ICH-souvenirs should encourage the ICH-inheritors to endorse and promote their products while creating. They could tell a good story about their experience or create entertainment experiences for tourists through hand-in-hand teaching. This study explores the driving factors and antecedent mechanism of tourists’ purchase intention for ICH-souvenirs from the third perspective of image congruity theory, namely, object–object congruity. 品：形象一致性与品牌对游客购买意向的影响 基于客-客一致性, 本研究旨在厘清游客购买非物质文化遗产纪念品的影响因素与驱动机制。 本研究利用5点式Likert量表收集数据, 并提出了一个结构方程模型来探讨这个问题。 非遗传承人/纪念品一致性正向显著影响非遗纪念品的购买意愿和本真性感知; 本真性感知和品牌认同在非遗传承人/纪念品一致性和非遗纪念品购买意愿之间起着链式中介作用。 本研究从形象一致性理论的第三个视角（客-客一致性）, 探讨了游客购买非遗纪念品的影响因素与驱动机制。 本研究进一步证明了客-客一致性的有效性和合理性, 拓宽了形象一致性理论的外延。 非遗纪念品的零售商应鼓励非遗传承人在创作的同时代言和推广他们的产品。他们可以讲述自己的经历, 或者通过手把手教学为游客创造娱乐体验。 本文排除了个人、情境和文化因素, 忽略了这些因素可能的调节作用。这种处理简化了当前研究的可行性, 但可能导致当前研究结果与实际结果之间的偏差。 la influencia de la consistencia de la imagen y la marca en la intención de compra de los turistas Resumen Basado en la congruencia objeto-objeto, el presente estudio busca esclarecer los factores impulsores y el mecanismo antecedente sobre la disposición de los turistas a adquirir recuerdos del PCI. El presente estudio utiliza una escala de Likert de cinco puntos para recopilar datos y plantea un Modelo de Ecuaciones Estructurales (MEE) para estudiar este asunto. La congruencia entre el heredero/recuerdo del PCI se relaciona de forma positiva con la intención de compra de recuerdos del PCI por parte de los turistas y con la autenticidad percibida; la autenticidad percibida y la identidad de marca ejercen un efecto mediador en cadena entre la congruencia entre el heredero/recuerdo del PCI y la intención de compra de recuerdos del PCI. El presente estudio explora el mecanismo antecedente de la intención de compra de los turistas de recuerdos de PCI a partir de la tercera perspectiva de la teoría de congruencia de la imagen (la congruencia objeto-objeto). El presente estudio justifica la validez y racionalidad de la congruencia objeto-objeto, extendiendo la teoría de la congruencia de imagen. Los minoristas de los recuerdos del PCI deben fomentar que los herederos del PCI respalden y promocionen sus productos al mismo tiempo que los crean. Ellos pueden contar sus propias experiencias o crear experiencias entretenidas para turistas mediante la enseñanza mediante ejemplos...
Citation: Tourism Review
PubDate: 2023-01-13
DOI: 10.1108/TR-04-2022-0196
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- The impacts of tourism development on income inequality: how does tourism
capital investment contribute to income distribution' Tourism Agenda
2030-
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Authors: Tafazal Kumail, Muhammad Sadiq, Wajahat Ali, Farah Sadiq
Abstract: This study aims to analyze tourism development's (TOD) role in demoting income inequality in South Asia from 1996 to 2020. To this end, this study explored the connection between TOD, tourism investment, economic growth (GDP), trade globalization (TGL) and income inequality. This study used various techniques, including cross-sectional dependence, unit root, cointegration techniques, long-term elasticity estimators and short-term causality between the study variables. This study adopted Driscoll–Kraay standard errors and Dumitrescu Hurlin panel causality estimations. This study’s results reveal that tourism has an inverted U-shaped association with income inequality in the long run, which supports the Kuznets Curve hypothesis. In contrast, capital investment in tourism (CIT) has a significant negative association with income inequality. At the same time, growth and TGL positively and significantly affect income inequality. Moreover, TOD has a bidirectional feedback causality of income inequality. These results also support tourism's “price effect” on income inequality. Hence, this study provides more practical implications regarding policymaking in tourism and income inequality in developing economies to target Agenda 2030. This study is unique by considering the cross-sectional dependence in estimating the model that has been ignored in previous studies and provides new insights into the existing literature by investigating how TOD and CIT contribute to income inequality concentrating on the understudied South Asian economies from 1996 to 2020. As a result, this study has more practical implications for policymaking in the tourism industry and income inequality in emerging economies. 本研究分析了 1996 年至 2020 年旅游业发展在缓解南亚收入不平等方面的作用。为此, 该研究探讨了旅游业发展、旅游投资、经济增长、贸易全球化和收入不平等之间的联系。 本研究使用了多种技术, 包括横截面相关性 (CSD),单位根、协整技术、长期弹性估计量以及研究变量之间的短期因果关系。本研究采用 Driscoll-Kraay 标准误差和 Dumitrescu Hurlin 面板因果关系估计。 目前的研究结果表明, 从长远来看, 旅游业与收入不平等呈倒U型关联, 这支持了库兹涅茨曲线假说。相比之下, 旅游业的资本投资与收入不平等呈显著负相关。与此同时, 增长和贸易全球化对收入不平等产生了积极和显著的影响。此外, 旅游发展对收入不平等具有双向反馈因果关系。这些结果也支持旅游业对收入不平等的“价格效应”。因此, 本研究为发展中经济体的旅游业和收入不平等政策制定提供了更多实际意义, 以实现 2030 年议程。 本研究的独特之处在于考虑了估计模型的横截面相关性, 这在以前的研究中被忽略。重点关注1996年至2020年未被充分研究的南亚经济体, 通过调查旅游业发展和旅游业的资本投资如何导致收入不平等, 从而为现有文献提供新的见解。因此, 本研究对旅游业的政策制定和新兴经济体的收入不平等具有更实际的意义。 Este estudio analiza el papel del desarrollo turístico en la disminución de la desigualdad de ingresos en el sur de Asia entre 1996 y 2020. Para ello, el estudio explora la conexión entre el desarrollo del turismo, la inversión turística, el crecimiento económico, la globalización del comercio y la desigualdad de ingresos. Este estudio utilizó diversas técnicas, como la dependencia transversal (DSC), la raíz unitaria, las técnicas de cointegración, lo...
Citation: Tourism Review
PubDate: 2023-01-12
DOI: 10.1108/TR-08-2022-0378
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- National traditional festival tourism and visitors’ national identity: a
dual collaborative framework of cultural inheritance and inherited
innovation-
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Authors: Fang Deng, Wen-Qi Ruan, Shu-Ning Zhang
Abstract: This study aims to explore and clarify the role of national traditional festival tourism in cultivating national identity (NI) and confirm its construction model. Based on social identity theory and complexity theory, a complex nurturing framework for visitors’ NI is developed. The paper with 479 samples used fuzzy-set qualitative comparative analysis to analyse NI from the holistic perspective of “cultural inheritance” (festival authenticity [FA], historical re-enactment [HR] and cultural experience [CE]) and “inherited innovation” (event design innovation [EDI], cultural innovation [CUI], aesthetic innovation [AI] and creative innovation [CRI]). The findings indicated three driving modes of forming NI: cultural inheritance-led, inherited innovation-led and the dual coordination of cultural inheritance and inherited innovation. FA, HR, CE, AI and CRI are core incentives, whereas event design and CUI are AI. The findings provide directions for strengthening visitors’ national emotion, which has significant value for the development of traditional festival tourism. The study offers a new perspective for the cultivation of NI in the tourism context and provides theoretical guidance for the coordinated development of cultural inheritance and inherited innovation in national traditional festival tourism destinations. 本研究旨在探索和厘清全国性传统节日旅游在培养国家认同中的作用, 并确定国家认同的建构模型。 基于479份有效问卷, 研究基于社会认同理论和复杂性理论和模糊集定性比较分析(fsQCA), 从“文化沿袭”（节日真实性、历史重演、文化体验）和“传承创新”（活动设计创新、文化创新、审美创新和创意创新）的整体视角构建了国家认同的复杂培育框架。 国家认同培育涵盖三种驱动模式:文化沿袭主导、传承创新主导、文化沿袭与传承创新的双重协调。其中, 节日真实性、历史重演、文化体验、审美创新和创意创新是核心激励因素, 而活动设计创新和文化创新是辅助条件。 研究结论为增强参与者的国家情感提供方向, 对传统节日旅游发展具有重要价值。 本研究为旅游语境下国家认同的培养提供了新的视角, 为全国性传统节日旅游目的地文化沿袭与传承创新的协调发展提供理论指导 El objetivo de este estudio es explorar y clarificar el papel del turismo de fiestas tradicionales nacionales en la formación de la identidad nacional (IN), y confirmar su modelo de construcción. Sobre la base de la teoría de la identidad social y la teoría de la complejidad, se desarrolla un complejo marco de fomento de la IN de los visitantes. El artículo, con 479 muestras, utilizó el análisis cualitativo comparativo de conjuntos difusos (fsQCA) para analizar la IN desde la perspectiva holística de la “herencia cultural” (autenticidad del festival, recreación histórica, experiencia cultural) y la “innovación heredada” (innovación en el diseño del evento, innovación cultural, innovación estética e innovación creativa). Los resultados indican que existen tres modos de formación de la IN: el propiciado por la herencia cultural, el guiado por la innovación heredada y la doble coordinación de la herencia cultural y la innovación heredada. La autenticidad del festival, la recreación histórica, la experiencia cultural, la innovación estética y la innovación creativa son los principales motivadores, mientras que el diseño del evento y la innovación cultural desempeñan un papel secundario. Las conclusiones proporcionan orientaciones para reforzar el sentimiento nacional de los visitantes, lo que tiene un gran valor para el desarrollo turístico de las fiestas tradicionales. El estudio ofrece una nueva perspectiva sobre el cultivo de la IN en el contexto turístico, y ofrece orientación teórica para el desarrollo coordinado de la herencia cultural y la innovación heredada en los destinos turísticos de fiestas tradicionales nacionales.
Citation: Tourism Review
PubDate: 2023-01-06
DOI: 10.1108/TR-04-2022-0197
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Small- and medium-sized tourism enterprises and smart tourism: tourism
agenda 2030 perspective article-
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Authors: Peter O’Connor
Abstract: By highlighting the important role of information and communications technologies (ICTs) in readdressing the competitive balance between tourism small- and medium-sized enterprises (SMEs) and larger firms, this paper serves as a call to action to governments, regional tourism organisations and other policy-level stakeholders to facilitate more rapid diffusion of the developing smart tourism concept, helping to support tourism agenda 2030 and multiple UN’s Sustainable Development Goals. Reviewing the literature on ICT use in tourism, this paper builds a case for deploying smart tourism to enhance the competitiveness of SMEs. Without a collaborative approach, tourism SMEs are unlikely to use emerging technologies effectively to compete against larger peers and online platforms. By adopting a smart tourism approach, network effects between stakeholders can trump scale, allowing SMEs to compete more effectively and destinations to promote inclusivity and sustainable economic growth. Highlighting the pivotal role that ICTs in general and Smart Tourism in particular can play in addressing the competitive imbalance between SMEs and larger players, this paper serves as a call for action for governments’ regional tourism organisations and other policy-level stakeholders to hasten their adoption of smart tourism principles as a means of supporting tourism agenda 2030 and furthering the UN’s Sustainable Development Goals. 文章综述了旅游中ICT使用的文献, 构建了一个使用智慧旅游提高中小企业竞争力的案例。 文章强调了信息和通信技术 (ICTs) 在重新调整旅游业中小企业和大型企业之间的竞争平衡方面的重要作用, 呼吁政府、区域旅游组织和其他政策层面的利益相关者采取行动, 促进发展中的智慧旅游概念的更快传播, 帮助支持 2030 年旅游议程和联合国的多项可持续发展目标。 中小型旅游企业没有协作方法则无法有效使用新兴技术与大型企业和同类型平台竞争。采用智慧旅游方法, 利益相关者之间的网络效应可以战胜规模, 使中小型企业可以更有效竞争, 促进目的地包容性和可持续经济增长。 强调在大众和尤其是智慧旅游中, ICTs 扮演者解决中小型企业和大企业不平衡竞争力的关键角色, 呼吁政府、区域旅游组织和其他政策层面的利益相关者加快对智慧旅游准则的适应, 以支持 2030 年旅游议程和进一步的联合国可持续发展目标 Revisando la literatura sobre el uso de las tecnologías de la información y la comunicación (TIC) en turismo, este artículo desarrolla un caso de la implantación del Turismo Inteligente en la mejora de la competitividad de las Pequeñas y Medianas Empresas (PYMES). Al destacar el importante papel de las TIC en el reequilibrio competitivo entre las PYMES turísticas y las grandes empresas, este artículo sirve de llamada a la acción a los gobiernos, las organizaciones regionales de turismo y otras partes interesadas a nivel político para facilitar una difusión más ágil del turismo inteligente, contribuyendo a apoyar la agenda turística 2030 y los múltiples Objetivos de Desarrollo Sostenible de la ONU. Sin un enfoque colaborativo, es improbable que las PYMES turísticas utilicen eficazmente las tecnologías emergentes para competir con sus homólogas más grandes y las plataformas en línea. Si se adopta un enfoque de turismo inteligente, los efectos de red entre las partes interesadas pueden ganar terreno, lo que permite a las PYMES competir con mayor eficacia y a los destinos promover la inclusividad y el crecimiento económico sostenible. Al destacar el papel fundamental que pueden desempeñar las TIC en general y el turismo inteligente en particular a la hora de abordar el desequilibrio competitivo entre las PYME y las grandes empresas, este trabajo sirve de llamamiento a la acción para que los gobiernos, las organizaciones regionales de turismo y otras partes interesadas a nivel político aceleren la adopción de los principios del turismo inteligente como medio de apoyar la Agenda de Turismo 2030 y promover los...
Citation: Tourism Review
PubDate: 2023-01-06
DOI: 10.1108/TR-09-2022-0431
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Cultural attractiveness index for sustainable cities: Tourism Agenda 2030
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Authors: Huiying Zhang, Xi Yu Leung, Billy Bai
Abstract: Aligned with cultural attraction theory, this study aims to propose a cultural attractiveness index (CAI) that helps tourism practitioners and scholars evaluate and track the cultural attractiveness of urban destinations (cities) in the context of sustainable development. Applying the Delphi method, a panel of experts was recruited to conduct three rounds of review to generate dimensions and determine indicators and corresponding weights. This study then verified CAI with statistical data from three sample cities (London, New York and Beijing). A 12-item three-dimensional index structure (cultural places, cultural activities and cultural atmosphere) was created as CAI. This study also applied the CAI to compare three sample cities. The comparison identified possible aspects to be improved in developing cultural attractiveness, confirming CAI’s usefulness in fostering sustainable development. The new CAI offers an effective tool for ascertaining a sustainable city’s cultural attractiveness while extending the cultural attraction theory and filling the existing gaps in the literature through a benchmark instrument. The CAI also provides an effective tool for destination managers and tourism practitioners for their sustainable initiatives in cities. 本研究旨在于建立文化吸引力指数(CAI), 帮助旅游从业者和学者在可持续发展的背景下评估和跟踪旅游城市的文化吸引力。 本研究采用德尔菲专家咨询法, 聘请了一个专家小组对指标体系进行了三轮审查, 以建立评价维度、确定指标和相应的权重。最后, 该研究用三个样本城市(伦敦、纽约和北京)的统计数据验证了CAI。 本文创建了一个由3个维度12项指标组成的评价指数体系CAI（文化场所, 文化活动和文化氛围）。三个样本城市的相关统计数据也验证了CAI评价体系在促进城市可持续发展方面的科学性, 也通过跨城市比较找到各自可进一步提升文化吸引力的维度。 新的CAI为衡量可持续城市的文化吸引力提供了评价体系, 填补了现有文献的空白。该CAI还为目的地管理者和旅游从业者提供了一个有效的基准工具, 以促进可持续城市发展目标的实现。 alineado con la teoría de la atracción cultural, el estudio propone un índice de atractivo cultural (CAI) que ayuda a los profesionales y académicos del turismo a evaluar y rastrear el atractivo cultural de los destinos urbanos (ciudades) en el contexto del desarrollo sostenible. Aplicando el método Delphi, se reclutó un panel de expertos para realizar tres rondas de revisión para generar dimensiones y determinar indicadores y pesos correspondientes. Luego, el estudio verificó el CAI con datos estadísticos de tres ciudades de muestra (Londres, Nueva York y Beijing). Se creó como CAI una estructura de índice tridimensional de 12 ítems (lugares culturales, actividades culturales y atmósfera cultural). El estudio también aplicó el CAI para comparar tres ciudades de muestra. La comparación identificó posibles aspectos a mejorar en el desarrollo del atractivo cultural, lo que confirma la utilidad de CAI para fomentar el desarrollo sostenible en las ciudades de la muestra. El nuevo CAI ofrece una herramienta eficaz para determinar el atractivo cultural de una ciudad sostenible al mismo tiempo que llena los vacíos existentes en la literatura a través de un instrumento de referencia. El CAI también proporciona una herramienta eficaz para los administradores de destinos y profesionales del turismo para sus iniciativas sostenibles en las ciudades.
Citation: Tourism Review
PubDate: 2023-01-03
DOI: 10.1108/TR-05-2022-0255
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Visiting natural disaster sites as transformational experiences
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Authors: Jinwei Wang, Xiaowen Xu, Guangjuan Lu, Xin Wang, Alastair M. Morrison
Abstract: This study aims to investigate the perceived benefits arising from tourist activities at natural disaster sites, to analyze the influence of perceived benefits on satisfaction and behavioral intentions and to identify origin region’s moderating role. A research model containing dark tourism motivations (DTMs), tourist perceived benefits (TPBs), tourist satisfaction (TS), protection intention (PI) and loyalty intention (LIs) was developed, and visitor origin was introduced as a moderating variable. Taking the 5·12 Wenchuan Earthquake Memorial Museum as a case site, data were obtained by distributing questionnaires on-site, and the model was tested using partial least squares-structural equation modeling (PLS-SEM). DTMs had a significant effect on cognitive and affective benefits, and TPBs significantly affected TS, PI and LIs, with satisfaction playing a partial mediating role. The origins of tourists showed a moderating role in part of the influence relationship of perceived benefits. This study explored the perceived benefits among dark tourists and built a research model of their influence on tourist satisfaction and behavior. This study not only provides suggestions for managers related to dark tourism development in natural disaster areas, but also offers the possibility of enhancing tourist dark tourism experiences by interpreting the psychology and behavior of dark tourists. This research adopted a new perspective of the decision-making behavior of dark tourists. The perceived benefits arising from visiting natural disaster sites were analyzed and the relationships between TBSs and motivation, TS, PI and LIs were examined. Considering the specificity of dark tourism emotions, the research also analyzed the similarities and differences in the psychology and behavior of locals and non-locals in dark tourism. The research results enrich and deepen the theoretical study of dark tourism. 本文旨在探讨游客在自然灾难遗址地进行旅游活动时产生的感知收获, 分析感知收获对游客满意度和行为意向的影响, 并识别来源地在其中的调节效应。 构建了一个包含旅游动机、感知收获、满意度、保护意愿和忠诚意向等多个变量在内的研究模型, 并引入游客来源地作为调节变量。而后, 选取5·12汶川特大地震纪念馆作为案例地, 通过现场发放问卷的形式获取数据, 并采用PLS-SEM对模型进行了检验。 旅游动机对认知收获和情感收获均具有显著影响; 感知收获显著影响满意度、保护意愿和忠诚意向, 同时满意度在上述影响关系中呈现部分中介作用; 游客来源地在感知收获的部分影响关系中（旅游动机→感知收获、感知收获→保护意愿）呈现出一定的调节作用。 文章采用了一种新的视角来研究自然灾难遗址地游客的行为决策机制。通过实证数据分析了游客的感知收获, 并进一步考察了其与旅游动机、满意度、保护意愿和忠诚意向之间的影响关系。考虑到灾难遗址地旅游的独特情感特征, 文章还分析了不同来源地（本地—非本地）的游客在旅游过程中呈现出的心理与行为差异。本研究能在一定程度上丰富和深化黑色旅游的理论研究。 Este estudio persigue investigar los beneficios percibidos derivados de la actividad turística en lugares afectados por catástrofes naturales, para así analizar la influencia que dichos beneficios ejercen sobre la satisfacción y el comportamiento planificado, e identificar el papel moderador de la región de origen. Se elaboró un modelo de investigación que contiene las variables de motivación por el turismo oscuro, beneficio percibi...
Citation: Tourism Review
PubDate: 2023-01-03
DOI: 10.1108/TR-07-2022-0340
Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
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- Bridging tea with tourism: empirical evidence from India and Sri Lanka
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Authors: Sunil Tiwari, Patita Paban Mohanty, Imali N. Fernando, Ibrahim Cifci, Mahendra Babu Kuruva
Abstract: This paper aims to investigate the specific tea tourism (TT) determinants. This paper uses the Porter’s Diamond model to critically examine how India and Sri Lanka gained a competitive advantage in the international market. A cross-country study was conducted in which TT destinations in both India and Sri Lanka were considered for study. TT stakeholder perspectives were assessed through the Porter Diamond model, whereas data collection was based on a structured questionnaire that adopted the conceptual model (refer to the questionnaire as annex 1). This study revealed that each determinant of Porter’s Diamond model (i.e. Factor Conditions – FC, Demand Conditions – DC, Related and Supporting Industry – RSI, Firm Strategy, Structure and Rivalry – SSR, Government – GO and Situational Force – SF) is playing a significant role in TT and India has an edge on Sri Lanka as a TT destination over each determinant of Porter Diamond model. This study restricts its scope to the present TT stakeholders of India and Sri Lanka, comprising 6 latent variables and 31 indicators, offering opportunities for future research to tourists and local residents in TT using the same model variables, and indicators. This study highlights the emerging TT destinations in India and Sri Lanka by sensitizing the competitiveness and comparativeness using Porter’s Diamond model through the partial least squares structural equation modeling. This study reflects a unique way of exploring emerging TT destinations through Porter’s Diamond model, signifying the competitive advantage. 为了研究茶旅游的具体决定因素, 本文采用波特钻石模型批判性地检验印度和斯里兰卡如何在国际市场上获得竞争优势。 以印度和斯里兰卡作为茶旅游目的地进行的一项跨国研究。基于一项结构化问卷（附件1）进行数据收集, 并通过波特钻石模型评估茶旅游利益相关者的观点。 研究表明, 波特钻石模型的每个决定因素：因子条件（FC）、需求条件（DC）、相关和支持产业（RSI）、企业战略、结构和竞争（SSR）、政府（GO）和情境力量（SF）都在茶旅游中发挥着重要作用。作为茶旅游目的地, 印度比斯里兰卡在波特钻石模型的每个决定因素方面都更具有优势。 目前的研究范围仅限于印度和斯里兰卡目前的茶旅游利益相关者, 包括六个潜在变量和31个指标, 为未来研究茶旅游中游客和当地居民的未来研究使用相同的模型变量和指标提供了可能。 本研究使用波特钻石模型和PLS-SEM模型来突出印度和斯里兰卡作为新兴茶旅游目的地的竞争力和可比性。 这项研究展现了一种通过波特钻石模型来探索新兴茶旅游目的地的独特方法, 表明了它的竞争优势。 Para investigar los determinantes específicos del turismo del té, el documento actual emplea el modelo del Diamante de Porter, examinando de forma crítica, cómo India y Sri Lanka obtuvieron una ventaja competitiva en el mercado internacional. Este estudio se llevó a cabo en dos destinos turísticos del té como India y Sri Lanka. Las perspectivas de las partes interesadas en el turismo del té se evaluaron a través del modelo del Diamante de Porter, mientras que la recopilación de datos se basó en un cuestionario estructurado, adaptado del modelo conceptual (consulte el cuestionario como anexo 1). El estudio reveló que cada determinante del modelo del Diamante de Porter; Las condiciones de los factores (FC), las condiciones de la demanda (DC), la industria relacionada y de apoyo (RSI), la estrategia, la estructura y la rivalidad de la empresa (SSR), el gobierno (GO) y la fuerza situacional (SF) están desempeñando un papel importante en el turismo del té e India tiene una ventaja sobre Sri Lanka como destino de turis...
Citation: Tourism Review
PubDate: 2022-12-30
DOI: 10.1108/TR-06-2022-0280
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Stakeholders’ perception of accessible tourism implementation based on
corporate sustainability and responsibility: a SEM-based investigation-
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Authors: Md. Shahzalal, Islam Elgammal
Abstract: In spite of the increased interest of academics, there has not been a thorough examination of the actors and factors of accessible tourism (AT) development. The purpose of this study is to investigate the relationships between stakeholders’ attitudes, collaborative intervention and corporate sustainability and responsibility (CS&R) and the implementation of accessible tourism (IAT). Focus group discussion, an expert content validity test and structural equation modelling were all used as part of a mixed-methods approach. At the longest sea beach in the world, located in Bangladesh, data was collected from the tourism stakeholders using an on-site questionnaire survey. Stakeholders’ attitude is significantly related to their collaborative intervention, but accessibility inclusive corporate substantiality and responsibility (AICSR) mediates the relationships between attitude and implementation, as well as collaborative intervention and implementation. As a result, AICSR is identified as a key driver in the IAT. Purposive sampling was used to select stakeholders from Bangladesh’s most popular tourist destination. Nonetheless, the statistically valid model of this exploratory study can be tested for generalization in other contexts with a large sample size. The findings will bring diverse stakeholders to light and encourage barrier-free tourist growth that could improve the destinations’ comparative advantage and competitiveness. This study is, to the best of the authors’ knowledge, one of the first studies to use rigorous quantitative methods to investigate AT implementation with a focus on CS&R. It adds to the existing AT literature by providing a scale and model of IAT while highlighting the extent to which AT can be implemented within CS&R. 尽管学术界对无障碍旅游发展的参与者和因素越来越感兴趣, 但还没有相关研究对此领域进行彻底的调查。本研究的目的是调查利益相关者的态度、协作干预、企业可持续性和责任 (CS&R) 与实行无障碍旅游 (IAT)之间的关系。 本文采用的混合研究方法包括了焦点小组讨论、专家内容有效性测试和结构方程模型 (SEM)。在位于孟加拉国的世界上最长的海滩上, 我们通过现场问卷调查从旅游利益相关者那里收集了数据。 利益相关者的态度与其协作干预显著相关, 但企业可持续性和责任的无障碍包容性（AICSR）在态度与实施以及协作干预与实施之间的关系中起中介作用。因此, AICSR 被确定为实施无障碍旅游的关键驱动力。 立意抽样法用于从孟加拉国最受欢迎的旅游目的地选择利益相关者。尽管如此, 该探索性研究的统计有效模型可以在具有大样本量的其他情况下进行泛化测试。调查结果将揭示不同的利益相关者, 并鼓励无障碍的旅游增长, 从而提高目的地的比较优势和竞争力。 本文是最早以CS&R为重点, 使用严格的定量方法调查实行无障碍旅游的研究之一。它通过提供 IAT 的规模和模型来补充现有的无障碍旅游文献, 同时强调无障碍旅游可以在 CS&R 中实施的程度。 A pesar del creciente interés de los académicos, no se han examinado a fondo los actores y factores del desarrollo del turismo accesible. El propósito de este estudio es investigar las relaciones entre las actitudes de los actores, la intervención colaborativa y la sostenibilidad y responsabilidad corporativa (RSC) y la implementación del turismo accesible (ITA). El estudio utiliza un enfoque de métodos mixtos que incluye una discusión de grupo focal, una prueba de validez de contenido de expertos y un modelo de ecuaciones estruc...
Citation: Tourism Review
PubDate: 2022-12-22
DOI: 10.1108/TR-05-2022-0249
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Sea ferry travel: the tourists’ liminal experience on the ferry
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Authors: Senyao Sang, Lingjun Huang
Abstract: This study aims to explore the tourist’s liminal experience on a ferry and form a conceptual framework of liminal experience in the mobile liminal setting from the perspective of island tourists. To address the purpose of taking the ferry from Zhoushan Island to Sijiao Island in China as the part of research, a qualitative method research design was used, including participatory observation, in-depth interviews and online data from social media. Ferry as a mobile liminal space on the sea provides tourists to experience liminality by perceiving unique time construction, the overlap of physical and figurative space, the sense of liminal community and perceived existential authenticity, embodied spatial practices and perceived liminal benefits and costs under the specific social and cultural contexts. This study proposes that tourism planners should strengthen tourists’ liminal experience on the ferry through integrated shipscape planning, including ship space planning, theme design and product development, which can make the ferry to be a meaningful place brand. This study not only confirms that taking tourism public transport such as a ferry is a rite of passage for tourists before entering the island destination but also points out that public transport is a tourist attraction with time, space and social meaning for tourists. 本研究将从岛屿游客的角度探讨游客在渡船上的阈限体验, 并探讨移动阈限环境中的阈限体验概念框架。 本研究以舟山岛至泗礁岛的渡轮为研究田野, 采用了包括参与性观察、深度访谈和社交媒体数据在内的定性数据收集开展研究。 在特定的社会和文化情境下, 独特的时间结构感知、物理和形象空间的重叠、阈限社区感和存在本真感知、具身空间实践以及阈限利益和成本共同构成了游客的轮渡阈限体验。 本研究建议, 旅游规划者应通过综合的船舶景观规划, 包括船舶空间规划、主题设计和产品开发, 加强游客在渡轮上的阈限体验, 从而使渡轮成为一个有意义的地方品牌。 这项研究不仅证实了像渡轮一样乘坐旅游公共交通工具是游客进入目的地之前的一种通行仪式, 而且还指出公共交通是一个具有时间、空间和社会意义的旅游景点。 Este estudio explorará la experiencia liminar del turista en un ferry y formará un marco conceptual de la experiencia liminar en el entorno liminar móvil desde la perspectiva de los turistas de la isla. Para abordar el propósito, de tomar el ferry de la isla de Zhoushan a la isla de Sijiao en China como el campo de investigación, se empleó un diseño de investigación de métodos cualitativos, incluyendo la observación participativa, entrevistas en profundidad, y los datos en línea de los medios de comunicación social. El ferry, como espacio liminar móvil en el mar, permite a los turistas experimentar la liminaridad percibiendo una construcción temporal única, la superposición del espacio físico y figurativo, el sentido de comunidad liminar y la autenticidad existencial percibida, las prácticas espaciales encarnadas y los beneficios y los costes liminares percibidos en los contextos sociales y culturales específicos. Este estudio propone que los planificadores turísticos refuercen la experiencia liminar de los turistas en el ferry mediante una planificación integrada del paisaje naval, que incluya tanto la planificación del espacio del barco como el diseño temático y el desarrollo de productos, lo que puede hacer que el ferry se convierta en una marca de lugar significativa. Este estudio no sólo confirma que tomar un transporte público turístico como el ferry es un rito de paso para los turistas antes de entrar en un destino insular, sino que también señala que el transporte público es una atracción turística con un significado temporal, espacial y social para los turistas.
Citation: Tourism Review
PubDate: 2022-12-22
DOI: 10.1108/TR-07-2022-0350
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Tourist behaviour change for sustainable consumption (SDG Goal12): Tourism
Agenda 2030 Perspective article-
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Authors: Sara Dolnicar
Abstract: The purpose of this perspective paper is to draw attention to how the tourism industry can take action to contribute to United Nations Sustainable Development Goal 12 by nudging tourists to behave in more environmentally sustainable ways. Many of the available practical approaches are easy and cheap to implement and therefore can be deployed easily by small and medium-sized tourism businesses. This perspective paper reviews past contributions to United Nations Sustainable Development Goal 12 and calls for more future research that develops and empirically test effective behavioural change interventions. Future research must focus on two directions: the development and empirical testing in the field of new behavioural change interventions that entice tourists to behave in more environmentally sustainable ways, and the development and large-scale deployment of affordable instrumentation to automatically and continuously measure the environmental performance of tourism businesses. This perspective paper synthesizes literature and point to important new future research directions. To the best of the authors’ knowledge, this is the first synthesis of past tourism research that has developed and empirically tested tangible approaches the tourism industry can deploy to contribute to SGD 12. 这份前瞻性报告回顾了过去对联合国可持续发展之第十二目标有贡献的文章, 并呼吁未来应当开展更多有关于开发和实证检验有效行为改变的研究。 这份报告的目的是吸引更多关注在于旅游业如何采取行动, 通过促使游客以更环保的方式行事, 为联合国可持续发展之第十二目标作出贡献。其中的许多方法易于实施且成本低廉, 中小型旅游企业也可以轻松推广应用。 未来的研究必须集中在两个方向：(1) 开发和在实地中实证检验新的行为改变干预措施, 以吸引游客以更环保的方式行事, 以及(2) 开发和大规模推广负担得起的仪器, 以自动和持续测量旅游企业的环境绩效。 这份报告综合了文献, 并指出了未来重要的新研究方向。这是对过去旅游研究的首次综合, 这些研究开发并实证检验了旅游业可以推广应用的具体方法, 以促进联合国可持续发展之第十二目标的发展。 El objectivo de este documento de perspectiva es llamar la atención sobre cómo la industria del turismo puede tomar las medidas necesarias para contribuir al Objetivo de Desarrollo Sostenible 12 de las Naciones Unidas al alentar a los turistas comportarse de una manera ambientalemente sostenible. La mayoría de las medidas prácticas disponibles son fáciles y económicas de implementar por las pequeñas y medianas empresas turísticas. Este documento de perspectiva revisa las pasadas contribuciones al Objetivo de Desarrollo Sostenible 12 de las Naciones Unidas y pide más investigaciones futuras que desarrollen y prueben empíricamente intervenciones efectivas para cambiar los comportamientos. La investigación futura debe centrarse en dos direcciones: (1) el desarrollo y las pruebas empíricas en el campo de nuevas intervenciones de cambio de comportamiento que atraigan a los turistas a comportarse de una manera ambientalmente sostenible, y (2) el desarrollo y despliegue a gran escala de instrumentación asequible para medir de forma automática y continua el desempeño ambiental de las empresas turísticas. Este documento de perspectiva sintetiza la literatura y señala puntos importantes para futuras investigaciones. Es la primera síntesis de investigaciones turísticas pasadas que ha desarrollado y probado empíricamente enfoques tangibles que la industria del turismo puede implementar para contribuir al SGD 12.
Citation: Tourism Review
PubDate: 2022-12-22
DOI: 10.1108/TR-11-2022-0563
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Drivers of employment effects in tourism-related sectors: the case of
Mainland China-
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Authors: Lamei He, Jianping Zha, Jianying Tang, Ting Tan, Qiao Yu
Abstract: Tourism is a labor-intensive sector with extensive links to other industries and plays a vital role in creating employment. This study aims to propose a new framework to analyze the intrinsic structure of the employment effects of tourism-related sectors and their drivers. This study uses input–output and structural decomposition analysis (IO-SDA) to quantify the employment effects of tourism-related sectors and their driving mechanisms based on China’s I-O tables of 2002, 2007, 2012 and 2017. The results show a declining trend in the intensity of direct or indirect employment effects in tourism-related sectors, indicating a decreasing number of jobs directly or indirectly required to create a unit of tourism output. Among tourism-related sectors, catering has the highest intensity of indirect employment effects over the study period. Catering stimulates the indirect employment of agriculture, forestry, animal husbandry, fishery and food and tobacco manufacturing. The decomposition analysis reveals that final demand is the largest contributor to the increase in tourism employment, while technological progress shifts from an employment-creation effect in 2002–2012 to an employment-destruction effect in 2012–2017. This study proposes a new analytical framework to investigate the structural proportional relationship between the direct and indirect employment effects of various tourism-related sectors and their dynamic changes. Doing so, it provides valuable references for policymakers to promote tourism employment. 旅游相关部门就业效应的驱动因素：以中国为例 摘要 旅游业是一个劳动密集型部门, 与其他国民经济部门有着广泛的联系, 这在创造就业方面发挥着重要作用。本研究旨在建立一个框架, 分析旅游相关部门就业效应的内在结构及其驱动因素。 本研究基于中国2002年、2007年、2012年和2017年的投入产出表, 引入投入产出和结构分解分析（IO-SDA）法量化了旅游相关行业的就业效应及其变化的驱动机制。 旅游相关部门的直接或间接就业强度呈下降趋势, 可见创造一个单位的旅游产出所需的直接或间接工作数量在减少。在旅游相关部门中, 餐饮部门在研究期内的间接就业效应强度最高, 主要带动了农、林、牧、渔业和食品及烟草制造业的间接就业。旅游就业效应变动的驱动因素中, 最终需求是旅游就业效应增加的最大贡献者, 技术效应从2002-2012年期间的就业创造效应转变为2012-2017年期间的就业破坏效应。 本研究建立了一个全新的分析框架, 可以揭示各个旅游相关部门的直接和间接就业效应之间的结构比例关系及其动态变化。对旅游就业效应的驱动因素分析可以为政策制定者提供针对性的建议, 以促进旅游就业。 Factores que impulsan los efectos del empleo en los sectores relacionados con el turismo: El caso de China continental Resumen El turismo es un sector intensivo en mano de obra con amplios vínculos con otras industrias y desempeña un papel vital en la creación de empleo. Este estudio propone un nuevo marco para analizar la estructura intrínseca de los efectos en el empleo de los sectores relacionados con el turismo y sus impulsores. Este estudio utiliza el análisis de entrada-salida (input-output) y de descomposición estructural (structural decomposition) (IO-SDA) para cuantificar los efectos sobre el empleo en los sectores relacionados con el turismo y sus mecanismos impulsores, basándose en las tablas input-output de China de 2002, 2007, 2012 y 2017. Los resultados muestran una tendencia a la baja en la intensidad de los efectos directos o indirectos del empleo en los sectores relacionados con el turismo, lo que indica un número cada vez ...
Citation: Tourism Review
PubDate: 2022-12-19
DOI: 10.1108/TR-03-2022-0149
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Online learning attributes on overall tourism and hospitality education
learning satisfaction: Tourism Agenda 2030-
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Authors: Chang (Cherise) Li, Elizabeth Agyeiwaah
Abstract: Promoting “Quality Education” as part of Sustainable Development Goal 4 requires educational stakeholders to understand the nature of online learning from the learners’ perspective. This study aims to explore the asymmetric effects of online learning attributes on overall learning satisfaction in tourism and hospitality education. The authors adopt the three-factor satisfaction theory and the three analytical steps penalty–reward contrast analysis, impact range performance analysis (IRPA) and impact asymmetry analysis. The authors then juxtapose the results of such analytical approaches to the traditional importance–performance analysis (IPA) for further insights. Traditional IPA suggests nine high importance and performance online attributes. However, the IRPA reveals that only four attributes fall within high performance and high range of impact on satisfaction. The attribute “secure” had a low performance despite a significant impact on satisfaction. By exploring asymmetric effects, scholars, service providers and participants of online education can have a deeper insight into the nature and dynamic effect of attributes on overall satisfaction. By exploring the asymmetric impacts of online learning attributes on overall learning satisfaction, the findings provide a novel insight into the multidimensionality of online learning attributes. 推动“优质教育”作为可持续发展目标四的一部分, 要求教育利益相关者从学习者的角度从本质上了解在线学习。本研究探讨了在线学习属性对旅游和酒店教育整体学习满意度的非对称影响。 我们采用三因素满意度理论结合三个分析步骤：惩罚奖励对比分析（PRCA）; 影响范围性能分析（IRPA）; 影响非对称分析（IAA）, 并将这种分析方法的结果与传统的重要性-表现分析（IPA）对比以获得深入理解。 传统的重要性-表现分析的结果展现了在线学习满意度具有较高重要性和表现的九个属性。然而, IRPA 显示只有四个属性属于高性能和满意度的高影响范围。“安全”这一属性虽然对满意度有显着影响, 但它的表现评估却很低。 对非对称影响的探索帮助在线教育的学者、服务提供者和参与者们更深入地了解对于整体满意度而言不同属性的本质和动态影响。 通过探讨在线学习属性对整体学习满意度的非对称影响, 我们的研究结果为理解在线学习属性对于整体满意度的影响提供了多维度的新颖视角。 La promoción de la “Educación de Calidad” como parte del Objetivo de Desarrollo Sostenible 4 requiere que los actores educativos entiendan la naturaleza del aprendizaje en línea desde la perspectiva de los estudiantes. Este estudio explora los efectos asimétricos de los atributos del aprendizaje en línea sobre la satisfacción general del aprendizaje en la educación en turismo y hotelería. Aplicamos la teoría de la satisfacción de tres factores y los tres pasos analíticos: análisis de contraste de penalización-recompensa (PRCA), análisis de rendimiento del rango de impacto (IRPA) y análisis de impacto asimétrico (IAA). A continuación, aplicamos los resultados de estos enfoques analíticos al tradicional análisis de importancia-rendimiento (IPA) para obtener más información. El análisis tradicional de importancia-rendimiento sugiere nueve atributos en línea de gran importancia y rendimiento. Sin embargo, el IRPA revela que sólo cuatro atributos se encuentran dentro de la franja de alto rendimiento y alto impacto en la satisfacción. El atributo “seguridad” tuvo un desempeño bajo a pesar de tener un impacto significativo en la satisfacción. Al explorar los efectos asimétricos, los académicos, los proveedores de servicios y los participantes de la educación en línea pueden tener una visión más profunda de l...
Citation: Tourism Review
PubDate: 2022-12-14
DOI: 10.1108/TR-05-2022-0221
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Tourism towards the well-being of Small Island Developing States: Tourism
Agenda 2030-
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Authors: Miguel Puig-Cabrera, Ginesa Martínez-del Vas, Miguel Ángel Beltrán-Bueno, Abraham Nuevo-López
Abstract: The purpose of this study is to contrast the capacity of tourism-specialized and non-tourism-specialized systems in small developing insular societies to achieve a well-being model aligned with the Agenda 2030. The empirical method of this work consists of a panel-corrected standard errors analysis for a total of seven Caribbean Small Island Developing States (SIDS) to measure the contribution of both economic diversification and tourism specialization to well-being in the Agenda 2030 framework. Time period considered in the analysis include 2005–2019. Linear and nonlinear relationships reveal the need to conjugate both tourism specialization and economic diversification in the 2030-development agendas of small developing insular societies as both represent a means to achieve a well-being model aligned with the Agenda 2030. One of the main novelties of this work is that development is analyzed from a multidimensional point of view (standard of living, access to education and health services), as an integrated thinking that considers any tourism development model that defines a route with Sustainable Development Goals (SDGs) and Agenda 2030 as main destination in SIDS. Specifically, practical implications are given combining recommendations to foster development and face poverty (SDG-1), while inequalities situations are reduced (SDG-10) and decent jobs are generated (SDG-8). These implications also focus on strengthening local suppliers of goods and services from other sectors to be integrated into the destination value chain (SDG-2), ensuring access to education (SDG-4) and contributing to gender equality (SDG-5). 这项工作的实证方法包括对7个加勒比海小岛屿发展中国家进行面板校正标准误差（PCSE）分析, 以衡量经济多样化和旅游专业化对2030年议程框架中的福祉的贡献。分析中考虑的时间段包括2005–2019年。 这项工作的目的是对比小型发展中岛国社会的旅游专业系统和非旅游专业系统的能力, 以实现与2030年议程相一致的福祉模式。 线性和非线性关系表明, 在发展中小岛国社会的2030年发展议程中, 需要将旅游专业化和经济多样化结合起来, 因为两者都是实现与2030年议程一致的福祉模式的手段。 这项工作的主要创新点之一是, 从多维的角度（生活水平、受教育机会和健康服务）来分析发展, 作为一种综合思维, 考虑任何旅游发展模式, 确定了一条以可持续发展目标和2030年议程为主要目的地的小岛屿发展中国家路线。具体来说, 在减少不平等状况（SDG-10）和创造体面工作（SDG-8）的同时, 结合促进发展和面对贫困（SDG-1）的建议, 给出了实际意义。此外, 要加强其他部门的货物和服务的当地供应商, 以融入目的地价值链（SDG-2）, 保证受教育的机会（SDG-4）和促进性别平等（SDG-5）。 El método empírico de este trabajo consiste en un análisis de errores estándar corregidos por panel (PCSE) para 7 Pequeños Estados Insulares en Desarrollo para medir la contribución al bienestar a través de la especialización turística y la diversificación económica en el marco de la Agenda 2030. El horizonte contemplado en el análisis incluye 2005–2019. El objetivo de este trabajo es contrastar la capacidad de los sistemas especializados y no especializados en turismo dentro de las pequeñas sociedades insulares en desarrollo para lograr un modelo de bienestar alineado con la Agenda 2030. Las relaciones lineales y no lineales revelan la necesidad de conjugar tanto la especialización turística como la diversificación económica en las agendas de desarrollo 2030 de las pequeñas sociedades insulares en desarrollo, ya que ambas representan un medio para alcanzar un modelo de bienestar alineado con la Agenda 2030. Una de las principales novedades de este trabajo es que se a...
Citation: Tourism Review
PubDate: 2022-12-13
DOI: 10.1108/TR-02-2022-0100
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Tourism accessibility in protected islands: the case of the Komodo
National Park, Indonesia-
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Authors: Fitri Rahmafitria, Puspita Dirgahayani, Heru Purboyo H. Putro, Arief Rosyidie, Delik Hudalah
Abstract: Accessibility is critical in tourism planning for protected islands, especially when balancing tourism and conservation interests. This study aims to explore the dimensions of accessibility that impact tourists’ decisions to visit protected islands and encourage tourism. The accessibility dimension is essential in designing sustainable tourism management of protected islands. This study was conceptualized by integrating the concept of accessibility in the context of transport accessibility, accessible tourism, protected areas and protected islands. In a sample of 487 surveys, factor analysis and structural equation model-partial least squares were used to examine the physical and nonphysical accessibility dimensions. The primary objective of this study is to build a conceptual framework for the tourism accessibility of protected islands. This study confirms that accessibility is perceived in three dimensions: destination accessibility, individual accessibility and protected island accessibility. It is also found that all three accessibility dimensions have a significant influence on the decision to visit, with protected island accessibility as the lowering factor. This study demonstrates that, theoretically, tourism accessibility in protected islands should be treated as a convenience and restriction to balance the function of protected areas and tourism. The findings of this study can be generalized because the notion of accessibility dimensions is derived from a theoretical investigation of several contexts (transport accessibility, accessible tourism, protected areas and island characteristics) to identify more particular aspects. In addition, the results of the theoretical investigation were tested using quantitative methods with high statistical power (80%). However, saturation has not been reached, because thorough research on tourism accessibility on this protected island is still scarce. Within the same framework, application and duplicate research are required to increase the generalizability of the proposed concept. Therefore, the authors recommend further studies to validate the protected islands’ accessibility concept in a broader context by replicating the study in a more diversified timeline, sample and destination setting. This study concludes that all dimensions of accessibility in protected islands must be considered from two perspectives: convenience and constraints. Conveniences can be constructed through tourists’ perceptions of accessibility. Destination accessibility should be designed with a “back to nature” mindset, excluding hedonistic elements. Individual accessibility is achieved by applying high safety, hygiene and health standards as well as environmental ethics standards that are consistent with the natural characteristics of the environment. This balance between constraint and convenience demonstrates that, while tourism accessibility must be made as comfortable as possible for all individuals, there are particular areas whose accessibility must be controlled to preserve them. The convenience of accessibility for universal access should not be allowed to lead to mass tourism that affects the ecosystem in protected areas. The novelty of this study lies in the finding that the tourism accessibility of protected islands can be divided into three types: destination accessibility, individual accessibility and protected island accessibility. This study also demonstrates the significant influence of accessibility on tourists’ decisions to visit. Accordingly, the protected island accessibility dimension can create a perception of difficult accessibility and lower tourists’ decisions to visit. This study concludes that all elements influencing the perception of tourism accessibility on a protected island must be considered to sustainably manage convenience and restrictions to avoid mass tourism. Therefore, it is recommended that these three dimensions be considered in visitor management programs. 这项研究的概念是通过将交通可达性、可达性旅游、保护区和受保护岛屿的背景下的可达性概念结合起来。在 487 次调查的样本量中, 因子分析和 偏最小二乘结构方程模型法采用于检查物理和非物理可访问性维度。 可访问性在受保护岛屿的旅游规划中至关重要, 尤其是在平衡旅游和保护利益时。 本研究探讨了影响游客决定访问受保护岛屿并最终鼓励旅游业的可达性维度。 因此, 探索受保护岛屿的旅游可达性维度是设计可持续旅游管理的基础。 这项研究的主要目的是为受保护岛屿的旅游可达性建立一个概念框架。 本研究证实, 可达性被认为是三个维度, 即目的地可&...
Citation: Tourism Review
PubDate: 2022-12-13
DOI: 10.1108/TR-03-2022-0110
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Art and tourism – a systematic review of the literature
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Authors: Nataša Slak Valek, Paolo Mura
Abstract: The purpose of this study is to present a review of published academic work on art and tourism. A distinction between papers researching tourism and mentioning art just as one of tourism activities and papers covering “art tourism” specifically is proposed. The review is grounded on a content analysis of studies containing the words “art” and “tourism” published in the Scopus database. Moreover, to analyze papers specifically consisting of the term “art tourism” a theory‐context‐characteristics‐methods structure was used – the authors call these papers art–tourism-specific papers. While the number of “art and tourism” papers has been increasing in the past 40 years, little is known about “art tourism” as an independent form of tourism. This study finds limited work on art tourists’ characteristics, preferences and behaviors as costumers. No art-based research and little research with visual representations was found. Artists are very rarely participants of art tourism research. Most research is conceptual, and little applied research can be identified. Importantly, besides synthesizing and critically assessing the current corpus of knowledge on art tourism, this review presents a final roadmap with directions for future research. One of the limitations of this review is that only studies included in the Scopus database and published in English were considered. To the best of the authors’ knowledge, this study provides the first comprehensive systematic review of published academic research on art and tourism in the past 40 years. The results of this study offer directions to future art tourism researchers. 本文的目的是回顾已发表的有关艺术和旅游的学术著作。 提出了在研究旅游的论文中将仅将艺术作为旅游活动之一提及的论文与专门涵盖“艺术旅游”的论文进行区分。 该回顾是基于对 Scopus 数据库中发表的包含“艺术”和“旅游”一词的文章的内容分析。此外, 为了分析专门由术语“艺术旅游”组成的论文, 我们使用了理论-背景-特征-方法的结构——我们将这些论文称为艺术旅游特定论文。 虽然过去四十年来“艺术与旅游”论文的数量一直在增加, 但人们对“艺术旅游”作为一种独立的旅游形式知之甚少。 我们发现关于艺术游客的特征、偏好和作为顾客的行为的工作有限。 没有发现基于艺术的研究, 也没有发现很少的视觉表现研究。 艺术家很少是艺术旅游研究的参与者。 大多数研究都是概念性的, 很少有应用研究可以被识别出。重要的是, 除了综合性地批判和评估当前关于艺术旅游的知识库外, 本次回顾还提出了一个最终路线图, 并为未来的研究提供了方向。本回顾的局限性之一是仅考虑了 SCOPUS 数据库中包含的并以英文发表的文章。 本研究首次全面系统地回顾了过去四十年来发表的有关艺术和旅游的学术研究。本研究结果为未来的艺术旅游研究者提供了方向。 El propósito de este artículo es presentar una revisión de los trabajos académicos publicados sobre arte y turismo. Se propone una distinción entre los trabajos que investigan el turismo y mencionan el arte sólo como una de las actividades turísticas Y los trabajos que cubren específicamente el “turismo artístico”. Esta revisión se basa en un análisis de contenido de los artículos que contienen las palabras “arte” y “turismo” publicad...
Citation: Tourism Review
PubDate: 2022-12-13
DOI: 10.1108/TR-05-2022-0214
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Robots in tourism and Sustainable Development Goals: Tourism Agenda 2030
perspective article-
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Authors: Stanislav Ivanov, Stefano Duglio, Riccardo Beltramo
Abstract: The purpose of this perspective paper is to investigate the role of robots in tourism’s contribution to the achievement of the Sustainable Development Goals (SDGs). With a deep analysis of the 17 SDGs and their 169 targets, the authors provide an interpretation on both the positive and negative impacts of robots in tourism towards the achievement of the SDG. For several SDGs, the positive impact of robots in tourism is evident, whereas for others, it can be debated as the adoption of robots can lead to both positive and negative impacts, mostly dependent on how robots will be used. In particular, robots can provide a decent work environment for tourism and hospitality (TH) employees (SDG 8) who perform dangerous tasks while decreasing the consumption of resources (SDGs 2, 6, 7, 12, 13) due to their contribution to a company’s effectiveness and efficiency. In the meantime, robots have some impacts on the environment, both in terms of the use of resources (their manufacturing relies on rare Earth materials and robots are energy demanding) and output, especially for the management of toxic waste (e.g. batteries). The main limitation of this perspective paper is the lack of empirical measurement of the effects of robots in tourism on the achievement of the SDGs. However, it is a necessary exploration as a foundation for future research. This perspective paper may be useful for robot manufacturers in identifying the positive and negative aspects of robots when designing sustainable robots (in terms of energy efficiency, management of the end-of-life of components, etc.) to conform to the expectations of the SDGs. It can be useful to TH companies when their managers evaluate whether to adopt robots in service operations or not. This contribution discusses the social implications in adopting robots in TH, specifically in terms of new opportunities for employment and in the substitution of humans in dirty, dull and dangerous tasks. It helps policymakers adopt the best policies for fostering the use of robots in TH with an eye to the environmental and social ramifications of robots. To the best of the authors’ knowledge, this perspective paper is one of the first studies to investigate the role that robots can play in achieving the SDGs by TH companies. 旅游业中的机器人与永续发展目标：2030 年旅游议程观点文章 摘要 本文旨在研究机器人在旅游业对实现永续发展目标(SDGs)的贡献。 从 17 个 SDGs及其 169 个目标深入分析后, 本文从正反两面向解释机器人在旅游业中对实现SDGs的影响。 机器人总体对旅游是有正面影响的, 但对少数SDGs可能衍生负面影响。机器人可为执行高风险任务的员工(SDGs)提供安全的工作环境, 也能因其效率使公司减少资源消耗(SDGs 2、6、7、12、13)。但无论在资源使用(制造仰赖土料及能源)或废弃物 (例电池)的管理, 机器人对环境有一定的风险。 本文是少数研究机器人在旅游和酒店业实现SDGs所扮演的角色。 本文缺乏旅游机器人对实现SDGs的实证测量, 但本研究可为未来研究奠定基础。 据SDG设计机器人时, 本文从能源效率和组件报废等角度, 为制造商点出机器人的正反面影响。当经理需评估是否在服务中采用机器人时, 本文也可提供方向。 本文在促进旅游和酒店业使用机器人的同时, 也讨论它们的社会影响, 特别是提供就业机会, 及代替高风险工作的员工。 Robots en el turismo y objetivos de desarrollo sostenible: Artículo de perspectiva sobre la agenda turismo 2030 Resumen El propósito de este artículo de perspectiva es investigar el papel de los robots en la contribución del turismo al logro de los Objetivos de Desarrollo Sostenible (ODS). Los autores aportan una interpretación sobre los impactos, tanto positivos como negativos de los robots en el turismo hacia el logro de los ODS sobre un profundo análisis de los 17 ODS y sus 169 metas. Para varios ODS, el impacto positivo de los robots en el turismo es eviden...
Citation: Tourism Review
PubDate: 2022-12-13
DOI: 10.1108/TR-08-2022-0404
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Tourism towards healthy lives and well-being for older adults and senior
citizens: tourism agenda 2030-
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Authors: Ian Patterson, Adela Balderas-Cejudo
Abstract: The purpose of this study is to provide a comprehensive review of the contribution of tourism to the development of healthy lives and to promote feelings of well-being for older adults. This is related to the 2030 agenda sustainable development goal (SDG) 3 to “ensure healthy lives and promote well-being for all at all ages”. This paper is presented as a conceptual review that will bridge the research gap between tourism and demography and will focus on travel for older tourists that supports a healthy lifestyle and helps to develop positive feelings of well-being. The aging population and changing demographic structure will present both possibilities and difficulties for the economy, services and society. Developing innovative ways to assist people to remain active as they age is important, as well as providing measures to combat loneliness is paramount. Tourism and travel can play a significant role to achieve this SDG. A theoretical framework was developed to acknowledge the four contributions (from a physical, psychological [or intellectual], social and spiritual perspective), organizing the findings into a holistic model of health and wellness, which helped to delineate the research. There is a need for a deeper comprehension of a strategy to promote the benefits of leisure travelling that are linked to active ageing and well-being. Destination Marketing Organizations and Tourism marketers need to carefully consider the challenges and implications and identify the key drivers that will be vital to propose strategic solutions and innovations to meet the future demands and expectations of older people in an ageing society. Destination management organizations need to promote and plan “memorable experiences” for older tourists that emphasize the physical health benefits, especially if it is feasible in a natural setting. Social experiences are essential in older people’s lives that can help them avoid feelings of depression and isolation. The transformative promise of the 2030 Agenda for Sustainable Development and its SDGs identify key drivers to propose strategic solutions and innovations to meet the future demands and expectations of older people in an ageing society. This study provides a qualitative overview of extant literature, examining the role of tourism from a physical, psychological (or intellectual), social and spiritual perspective that has proved important in promoting a healthy lifestyle as well as creating positive feelings of well-being for older travellers. It also offers future directions and builds theory through a holistic model of the dimensions of wellness. Further, it proposes future research priorities related to older individuals that are linked to healthy lifestyles, which include tourism experiences. 本研究的目的是全面回顾旅游业对发展健康生活和促进老年人的幸福感的贡献。这与2030年议程中的可持续发展目标3 “确保所有年龄段的人都能过上健康的生活并促进其福祉 “有关。 本文是一个概念性评论, 它将弥合旅游和人口学之间的研究差距, 并将重点关注支持健康生活方式和帮助发展积极幸福感的老年游客旅行。 人口老龄化和人口结构的变化将为经济、服务和社会带来可能性和困难。开发创新的方法来帮助人们在年老时保持活跃是很重要的, 同时提供措施来消除孤独感也是重要的。旅游和旅行可以在实现这一可持续发展目标方面发挥重要作用。 本研究对现有文献进行了定性概述, 从身体、心理（或智力）、社会和精神角度研究了旅游的作用, 证明了旅游在促进健康生活方式以及为老年旅行者创造积极的幸福感方面的重要性。它还提供了未来的方向, 并通过健康维度的整体模型建立了理论。此外, 它提出了与老年人有关的未来研究重点, 这些研究与健康的生活方式有关, 其中包括旅游体验。 El objetivo de este estudio es proporcionar una re...
Citation: Tourism Review
PubDate: 2022-12-08
DOI: 10.1108/TR-06-2022-0269
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Tourism destination quality and the UN Sustainable Development Goals:
tourism Agenda 2030-
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Authors: Peter Mason, Marcjanna Augustyn, Arthur Seakhoa-King
Abstract: This paper aims to explain how improving tourism destination quality could contribute to addressing the UN Sustainable Development Goals (SDGs) at tourism destinations. This paper synthesizes literature on sustainability, the SDGs and tourism destination quality and considers sustainability from the destination quality frame of reference. The approach starts with a critical analysis of principles of sustainability, as embodied in the 17 SDGs in terms of whether they are primarily concerned with “quantity” or “quality.” This is followed by examining potential links between destination quality and the SDGs using results of a recent empirical research on tourism destination quality (TDQ study). This paper reveals that most of the SDGs are largely focused on quantity, while relatively few are concerned primarily with quality. Several TDQ dimensions, specifically “authentic,” “safe,” “well kept,” “affordable,” “novel,” “varied,” “relaxing,” “uncrowded,” “hospitable” and “informative,” and in addition, the holistic perspective of destination quality indicated in the TDQ study, are revealed as having strong links with the SDGs largely because of their concern with quality. This paper therefore proposes a positive relationship between enhancing destination quality and addressing the SDGs at tourism destinations. This paper calls for future empirical research to test the theoretical links between destination quality and SDGs established in this paper. The use of the proposed framework for managing tourism destination quality and sustainability can help destination managers in enhancing destination quality and the attainment of the SDGs. To the best of the authors’ knowledge, this is the first paper that adapts the extant theory on sustainability (represented by the SDGs) by introducing a destination quality frame of reference. The links between tourism destination quality and the SDGs have not been previously investigated. This paper indicates strong relationships between destination quality and several SDGs and thus extends the existing theory on sustainability by introducing the quality improvement perspective. 本文综述了关于可持续、可持续发展目标和旅游目的地质量的文章, 参考目的地质量框架来考虑可持续性。首先对嵌入17个可持续发展目标中的可持续性的准则进行了批判性分析, 即它们主要考虑的是“数量”还是“质量”。后利用一项最近关于旅游目的地质量（此后即称TDQ研究）的实证研究结果, 检验了目的地质量与可持续发展目标的潜在联系。 这篇概念性文章解释了提高旅游目的地质量可以助力旅游目的地实现联合国可持续发展目标。 本文发现多数可持续发展目标很大程度上都关注数量, 同时较少目标着重关注质量。一些TDQ维度, 特别是“原真性”、“安全”、“保存完好”“可负担”、“新奇”、“多样性”“放松”、“不拥挤”、“好客”、“启发性”和其他一些TDQ研究中目的地质量的整体性视角, 都与可持续发展目标有着强相关性, 很可能是因为它们都与质量有关。因此本文提出提高目的地质量与实现旅游目的地可持续发展目标之间存在积极联系。 本研究呼吁未来实证研究检验本文建立的目的地质量和可持续发展目标之间的理论联系。 用以管理旅游目的地质量和可持续性的框架的运用有助于目的地管理者提高目的地质量和实现可持续发展目标。 文...
Citation: Tourism Review
PubDate: 2022-12-07
DOI: 10.1108/TR-05-2022-0259
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Politics and the sustainable development goals: Tourism agenda 2030
perspective article-
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Authors: Colin Michael Hall, Siamak Seyfi, Sara Naderi Koupaei
Abstract: The 2030 Agenda provides the normative framework for much contemporary thinking on sustainable tourism. This viewpoint paper aims to discuss the inherently political nature of the sustainable development goals (SDGs) and the implications for tourism and sustainability. This is a paper that highlights the political dimensions of positioning tourism within the SDGs. This paper highlights continuing challenges in the broader politics of sustainable development in terms of the development of the 2030 Agenda and its implementation. It finds that the SDGs function as a form of metagovernance for sustainable development and sustainable tourism in particular. This paper reinforces the importance of understanding the politics of the 2030 Agenda by locating sustainable tourism and the SDGs in the broader political context and the significance of metagovernance. In so doing, this paper contributes to continued theoretical debates on the framing of sustainable tourism that are key to understanding the politics of sustainable development and the winners and losers in the politics of tourism. 《2030议程》为关于可持续旅游业的许多当代思考提供了规范的框架。 该观点论文讨论了可持续发展目标（SDGs）固有的政治属性以及对旅游业和可持续性的影响。 本文强调了在可持续发展目标中定位旅游业的政治维度。 本文强调了在制定《2030议程》及其实施层面, 可持续发展会在更广泛的政治维度遇到持续的挑战。它还强调了可持续发展目标在可持续发展和可持续旅游业方面作为一种元治理形式的作用。 本文通过将可持续旅游业置于更广泛的政治背景下, 强化了理解《2030议程》的政治和元治理的重要性。通过这种方式, 本文在关于构建可持续旅游业框架、持续性理论辩论的问题上做出贡献, 这些问题对于理解可持续发展政治以及旅游政治中赢家和输家至关重要。 la Agenda 2030 constituye el marco normativo para gran parte del pensamiento contemporáneo sobre el turismo sostenible. Este artículo de opinión analiza la naturaleza intrínsecamente política de los ODS y sus implicaciones para el turismo y la sostenibilidad. este artículo destaca las dimensiones políticas del posicionamiento del turismo dentro de los ODS. este artículo pone de relieve los continuos desafíos en la política más amplia del desarrollo sostenible en términos de la evolución de la Agenda 2030 y su implementación. Destaca que los ODS funcionan como una forma de metagobernanza, en particular, para el desarrollo y el turismo sostenibles. este artículo refuerza la importancia de comprender las políticas de la Agenda 2030 al situar el turismo sostenible y los ODS en un contexto político más amplio y la importancia de la metagobernanza. Al hacerlo, este artículo contribuye a los continuos debates teóricos sobre el marco del turismo sostenible que son clave para comprender las políticas del desarrollo sostenible, y los ganadores y los perdedores en las políticas de turismo.
Citation: Tourism Review
PubDate: 2022-12-07
DOI: 10.1108/TR-10-2022-0498
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Health tourism in China: a 40-year bibliometric analysis
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Authors: Lina Zhong, Sunny Sun, Rob Law, Xiaonan Li, Baolin Deng
Abstract: The purpose of this study is to systematically analyze the evolution of health tourism development, identify relevant themes and segments of health tourism research and offer future research directions and practical implications for academic researchers and tourism practitioners worldwide using China as an example. Using a bibliometric analysis, the present study comprehensively analyzes the theme, segments and the evolution of health tourism research over the past 40 years in China. Major findings show that health tourism research in China could be divided into four stages with different characteristics, and three segments, including wellness tourism, health and wellness tourism and medical tourism. Findings also reveal the trend of health tourism development tends to be industrialized, diversified and systematic under the guidance of recent policies. Theoretically, based on the theoretical framework developed by Hall (2011), the present study contributes to the establishment and extension of the framework for health tourism within the context of China. Practically, findings can provide health tourism-related policy implications for the future development of health or health sector-integrated tourism. The study proposes possible collaboration between government and academia in terms of health tourism-related policy formulation. Through 40-year bibliometric analysis of health tourism evolution in China, the present study explores the main themes of health tourism development, identifies the segments of health tourism and analyzes the development stages of health tourism. Findings should be of use to international readers to better understand the uniqueness of health tourism development and find out possible future health tourism development research directions. As a result, major contributions of this paper are the comprehensive analysis of the evolution of health tourism research and the implications on other countries and regions to adopt a pragmatic approach to explore the trend and unique characteristics of health tourism for future development. 本研究旨在系统地分析中国健康旅游的演变过程, 探索健康旅游研究的相关主题及细分领域, 并为全球学术研究人员及旅游从业者提供未来的研究方向。 此研究通过文献计量学的研究方法, 全面分析了中国近40年健康旅游研究的主题、细分以及演变。 中国健康旅游研究根据其发展特点可以分为四个阶段及三个细分主题：分别是养生旅游, 康养旅游及医疗旅游。调查结果还表明, 在近期政策的引导下, 健康旅游发展趋于产业化、多元化和系统化。从理论意义来说, 本研究基于Hall (2011) 提出的理论框架, 构建了中国背景下的健康旅游框架。从实践意义来说, 研究结果可以为健康和旅游业相关部门提供政策建议。 此研究还有助于促进政府和学术界在健康旅游政策制定方面的合作。 此研究通过对中国近40年健康旅游的研究进行文献计量分析, 探索了健康旅游发展的主题, 分析了健康旅游的细分市场以及发展阶段。研究结果有助于学术界及旅游业更好地了解健康旅游发展的独特性及未来健康旅游的研究方向。因此, 本研究的主要贡献是全面地分析了健康旅游研究的演变, 并有助于其他国家/地区探索未来健康旅游的发展趋势和其独特特征。 El propósito del presente estudio es analizar sistemáticamente la evolución del desarrollo del turismo de salud, identificar temas y segmentos relevantes de la investigación en turismo de salud y ofrecer direcciones de investigación futuras e implicaciones prácticas para investigadores académicos y profe...
Citation: Tourism Review
PubDate: 2022-12-06
DOI: 10.1108/TR-03-2022-0112
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Applying mixed methods to explore lighter and darker shades in hybrid dark
tourism experiences-
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Authors: YooHee Hwang, Eunkyoung Park, Choong-Ki Lee, Hea-Jin Son, Hossein Olya
Abstract: The purpose of this study is to demonstrate the lighter (entertainment and esthetic experiences) and darker sides (educational and escapist experiences) of dark tourism experiences. This study also examines the effect of lighter and darker sides of dark tourism experiences on functional and emotional value. To investigate how and where visitors experience lighter and darker sides of dark tourism, the authors conducted in-depth interviews from visitors to the Korean demilitarized zone (DMZ). To demonstrate consequences of lighter and darker sides of dark tourism experiences on functional and emotional value, the authors collected field survey data. Taken together, the authors used mixed methods with exploratory sequential design. Interviewees vividly described their entertainment (crossing the suspension bridge) and esthetic experiences (seeing a family of crane birds from a short distance) in the Korean DMZ. They also described educational (understanding the background of the civil war) and escapist experiences (limiting daily entries made them feel like they were entering a special place or even a foreign country). Survey results showed that educational and esthetic experiences increased emotional value, while educational and escapist experiences enhanced functional value of a tour of the Korean DMZ. Previous research operationalized lighter and darker sides of dark tourism based on characteristics of dark tourism sites. Specifically, darker and lighter aspects of dark tourism were determined, depending on whether such sites are directly related to human death or not. However, the current study draws on tourist experiences to operationalize lighter and darker sides of dark tourism. While previous research focused on the supply side, this study shifts focus to the demand side, thereby advancing knowledge in hybrid dark tourism experiences. 本研究旨在通过娱乐和审美体验（相对于教育和逃避现实的体验）展示黑暗旅游的光明（相对于黑暗）的一面。除此, 本研究以到访频率和到访目的作调节变量, 分别探讨上述四个类别的黑色旅游体验、功能性或情感性价值和访客满意度的关系。 为了深入探究上述四个类别的黑色旅游体验的性质, 我们与韩国非军事区的访客进行了深入的访谈。我们收集了田野问卷数据来测试上述四个类别的黑色旅游体验、价值观和满意度。运用测量不变性测试和多组分析试验了到访频率和到访目的之调节变量。 受访者在韩国非军事区生动地描述他们的娱乐（走过吊桥）和审美经历（近距离观赏一群鹤鸟）。他们还描述了教育（解释了韩战的背景）和逃避现实的经历（每日入场人数限制让访客觉得他们正在进入一个特别的地方甚至是国外）。问卷结果显示了教育和审美经历引致了情感价值, 教育和逃避现实经历则引致功能价值。 先前的研究根据黑色旅游地点的特点, 对黑色旅游的光明面和黑暗面进行了展示。具体来说, 根据这些地点是否与人类死亡直接相关, 确定了黑暗旅游的光明及黑暗的方面。然而, 本研究利用旅游体验来定义黑色旅游的光明面和黑暗面。虽然之前的研究侧重于旅游供应方面, 但本研究将重点转移到需求方面, 从而推进了混合黑色旅游体验的知识发展。 El propósito de este estudio es demostrar e...
Citation: Tourism Review
PubDate: 2022-12-02
DOI: 10.1108/TR-01-2022-0002
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Tourism entrepreneurship in rural destinations: measuring the effects of
capital configurations using the fsQCA approach-
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Authors: Yongrui Guo, Lin Zhu, Yuzong Zhao
Abstract: The purpose of this study was to investigate the causal configuration effect of the determinants of tourism entrepreneurship in rural tourism destinations based on the capital framework. The data for this research were collected from a sample comprising 140 rural enterprise owners in China and analyzed via fuzzy-set qualitative comparative analysis. All the investigated capital factors were relevant to tourism entrepreneurship, although they only facilitated tourism entrepreneurship when combined. It was observed here that four capital configurations promoted tourism entrepreneurship in rural destinations, highlighting the multiple paths toward rural tourism entrepreneurship. The human and physical capitals of entrepreneurs were key to tourism entrepreneurship. It is relevant for entrepreneurs and managers to realize that there are multiple strategies for promoting tourism entrepreneurship in rural destinations. The four capital configurations revealed here offer guidelines for evaluating the potential and possibility of rural tourism entrepreneurship. Local managers and governments must prioritize human and physical capitals when the venture capital and resources are limited. First, the findings of this study deepened the understanding of the factors influencing tourism entrepreneurship using the capital framework. Second, it revealed that capital configurations determined tourism entrepreneurship and that existence and interactions of the various forms of capital affect rural entrepreneurship. Third, this study revealed that the success of tourism entrepreneurship depends on the entrepreneur’s ability to combine the various forms of capital and resources. 本研究旨在基于资本框架研究乡村目的地旅游创业决定因素的因果组态效应。 本研究的数据来源于中国140家乡村企业创业者的样本, 采用模糊集定性比较分析方法(fsQCA)进行分析。 本研究发现所有被调查的资本因素都与旅游创业有关, 但只有将它们结合起来才能产生旅游创业。本文揭示了促进乡村旅游创业的四种资本组态, 反映了乡村旅游创业的多元路径。创业者拥有的人力资本和物质资本在旅游创业中发挥着关键作用。 创业者和管理者需要认识到, 有多种路径可以促进乡村目的地的旅游创业。本研究揭示的四种资本组态可以为评估旅游创业的创业潜力和可能性提供指导。在创业资本和资源有限的情况下, 政府和地方管理者应优先支持人力资本和物质资本。 首先, 我们的研究结果通过资本框架加深了对旅游创业影响因素的理解。其次, 本研究发现旅游创业是由资本组态决定的。各种类型资本的存在和相互作用影响着乡村创业。第三, 本文揭示了成功的旅游创业取决于创业者融合各类资本和资源的能力。 Los datos de esta investigación se recopilaron sobre una muestra de 140 propietarios de empresas rurales en China y se analizaron mediante un análisis comparativo cualitativo de conjuntos borrosos (fsQCA). El objetivo de este estudio fue investigar el efecto de la configuración causal de los determinantes del emprendimiento turístico en destinos de turismo rural basados en el marco de capital. Todos los factores de capital investigados son relevantes para el emprendimiento turístico, aunque solo facilitaron el emprendimiento turístico cuando se han combinado. Además, se observó que cuatro configuraciones de capital promueven el emprendimiento turístico en destinos rurales, destacando los múltiples caminos hacia el emprendimiento turístico rural. Los capitales humano y físico de los emprendedores son clave para el emprendimiento turístico. Es relevante que los empresarios y gestores se den cuenta de la existencia de múltiples estrategias a la hora de promover el emprendimiento turístico en los destinos rurales. Las cuatro configuraciones de capital reveladas ...
Citation: Tourism Review
PubDate: 2022-12-01
DOI: 10.1108/TR-07-2022-0333
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Hotel demand forecasting: a comprehensive literature review
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Authors: Liyao Huang, Weimin Zheng
Abstract: This study aims to provide a comprehensive review of hotel demand forecasting to identify its key fundamentals and evolution and future research directions and trends to advance the field. Articles on hotel demand modeling and forecasting were identified and rigorously selected using transparent inclusion and exclusion criteria. A final sample of 85 empirical studies was obtained for comprehensive analysis through content analysis. Synthesis of the literature highlights that hotel forecasting based on historical demand data dominates the research, and reservation/cancellation data and combined data gradually attracted research attention in recent years. In terms of model evolution, time series and AI-based models are the most popular models for hotel demand forecasting. Review results show that numerous studies focused on hybrid models and AI-based models. To the best of the authors’ knowledge, this study is the first systematic review of the literature on hotel demand forecasting from the perspective of data source and methodological development and indicates future research directions. 本研究旨在对酒店需求预测进行全面回顾, 以确定其关键基础和演变以及未来的研究方向和趋势, 以推动该领域的发展。 使用严格和透明的纳入和排除的标准对酒店需求建模和预测的文章进行识别和选择。通过内容分析, 最终有 85个实证研究作为综合分析的样本。 综合文献发现, 基于历史需求数据的酒店预测在研究中占主导地位, 近年来预订/取消数据和组合数据逐渐引起研究关注。在模型演化方面, 时间序列和基于人工智能的模型是最受欢迎的酒店需求预测模型。审查结果表明, 许多研究都集中在混合模型和基于 AI 的模型上。 本研究是第一次从数据源和方法发展的角度对酒店需求预测文献进行系统回顾, 并指出未来的研究方向。 Este estudio tiene como objetivo proporcionar una revisión amplia de la previsión sobre la demanda hotelera a la hora de identificar sus fundamentos clave, la evolución y las direcciones y tendencias de investigación futuras para avanzar en el campo de estudio. Se identificaron y seleccionaron de forma rigurosa artículos sobre modelado y previsión de la demanda hotelera utilizando criterios transparentes de inclusión y exclusión. Se obtuvo una muestra final de 85 estudios empíricos para su análisis integral a través del análisis de contenido. La síntesis de la literatura destaca que la previsión hotelera basada en datos históricos de demanda ha dominado la investigación, y los datos de reserva/cancelación, así como los datos combinados han atraído gradualmente en los últimos años la atención de la investigación. En términos de evolución del modelo, las series temporales y los modelos basados en IA son los modelos más populares para la previsión de la demanda hotelera. Los resultados de la revisión muestran que numerosos estudios se han centrado en modelos híbridos y basados en IA. Este estudio es la primera revisión sistemática de la literatura sobre la previsión de la demanda hotelera desde la perspectiva de la fuente de datos y el desarrollo metodológico e indica futuras líneas de investigación.
Citation: Tourism Review
PubDate: 2022-11-29
DOI: 10.1108/TR-07-2022-0367
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Tourism and regional carbon emissions: city-level evidence from China
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Authors: Jiekuan Zhang, Yan Zhang
Abstract: Although extensive studies have examined the link between tourism and carbon emissions, the impact of tourism on carbon emissions remains controversial. In contrast to prior studies, this study aims to investigate the effects of tourism on carbon emissions at the city level and the underlying moderating mechanism. This study designs an econometric model drawing on panel data for 313 city-level regions in China from 2001 to 2019. This study also performs rigorous robustness tests to support the regression results. In addition, the temporal and spatial heterogeneity is analyzed based on which this study discusses the moderators of the effects of tourism on carbon emissions. The results show that both tourist arrivals and tourism revenue significantly impact carbon emissions. Also, there exists a significant temporal and spatial heterogeneity of these effects. Economic development significantly enhances while green technology and tertiary industry development suppress the positive relationship between tourism and carbon emissions. Moreover, regarding the impact on carbon emissions, an explicit substitution exists between tourism and tertiary industry development. For the first time, this study quantitatively estimates the moderators of tourism’s impact on carbon emissions and concludes the moderating effects of economic growth, technological progress and industrial structure, thus furthering the theoretical understanding of the heterogeneity of tourism’s association with carbon emissions. The study also fills a technical gap in previous studies by demonstrating the reliability of the findings through various robustness tests. This is also the first empirical study to systematically examine the relationship between tourism and carbon emissions in China. 尽管已经有大量的研究考察了旅游和碳排放之间的联系, 但旅游对碳排放的影响仍有争议。与之前的研究相比, 本研究旨在研究城市层面上旅游业对碳排放的影响以及潜在的调节机制。 本研究基于2001-2019年中国313个城市层面的面板数据, 设计了一个计量经济学模型。本研究还进行了各种严格的稳健性检验以支持基准回归结果。本研究还分析了时空异质性, 并在此基础上讨论了旅游对碳排放影响的调节因素。 研究结果显示, 旅游者人次和旅游收入都对碳排放有明显影响。同时, 这些影响存在明显的时间和空间异质性。经济发展明显增强但是绿色技术和第三产业发展抑制了旅游业与碳排放之间的正向关系。此外, 旅游业和第三产业发展在对碳排放的影响方面存在显著的替代关系。 本研究首次定量估计了旅游业对碳排放影响的调节因素, 并总结出经济增长、技术进步和产业结构的调节作用, 从而进一步推动了对旅游业与碳排放关联的异质性的理论认识。文章还填补了以往研究的技术空白, 通过各种稳健性检验证明了研究结果的可靠性。本研究还是第一个系统地研究中国旅游业与碳排放关系的实证研究。 Este estudio diseña un modelo econométrico basado en datos de panel para 313 regiones a nivel de ciudad en China desde 2001 hasta 2019. Este estudio también aplica rigurosas pruebas de robustez para apoyar los resultados de la regresión. Además, se analiza la heterogeneidad temporal y espacial en base a la cual este estudio discute los moderadores efectos del turismo en las emisiones de carbono. Aunque numerosos estudios han examinado la relación entre el turismo y las emisiones de carbono, su impacto sigue siendo controvertido. A diferencia de los estudios anteriores, este estudio pretende investigar los efectos del turismo en las emisiones de carbono a nivel de ciudad y el mecanismo ...
Citation: Tourism Review
PubDate: 2022-11-28
DOI: 10.1108/TR-08-2022-0389
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Post-disaster tourism development and scenario planning for the quality of
life of residents-
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Authors: Jun Zhang, Li Cheng
Abstract: This study aims to explore the influence of postdisaster tourism development on the objective quality of life (QoL) of residents in Wenchuan County, simulate the long-run trend of postdisaster tourism development and QoL based on three proposed policy scenarios and formulate some practical suggestions to promote sustainable tourism development. This study uses the system dynamic approach to develop a system dynamics (SD) model called “tourism–economy–environment–living” (TEEL) by using four subsystems: “the economic subsystem,” “the tourism subsystem,” “the environmental subsystem” and “the living subsystem.” The results show that the influence of postdisaster tourism development on QoL is complex. Based on Butler’s destination life cycle theory, the influence of postdisaster tourism on objective QoL exhibits a nonlinear change closely tied to the development stages of tourist destinations. It showed that the QoL index increased after an initial decrease in the early stage (2009–2013) and then decreased in the later stage (2013–2019). Simulations of TEEL based on three different scenarios show that the current development path of tourism development is not ideal. The synergy scenario, highlighting the importance of the harmonious development of the TEEL, is the optimal scenario. This study fills the gap in the literature on the influence of postdisaster tourism development on objective QoL from the perspective of SD. Modeling tourism development and objective QoL will contribute to a comprehensive understanding of whether and how tourism development can enhance residents’ QoL in disaster-affected areas. 本研究旨在探讨灾后旅游发展对汶川县居民客观生活质量（QoL）的影响, 并基于三种拟议的政策情景模拟灾后旅游发展和生活质量的长期演化趋势, 并制定一些切实可行的建议, 以促进旅游业的可持续发展。 本研究运用系统动力学方法, 通过使用四个子系统, 即“经济子系统”、“旅游子系统”“环境子系统”和“生活子系统”, 建立了一个称为“旅游-经济-环境-生活”（TEEL）的系统动力学模型。 研究结果表明, 灾后旅游发展对客观QoL的影响是复杂的。根据巴特勒的目的地生命周期理论, 灾后旅游对目标QoL的影响呈现非线性变化, 与旅游目的地的发展阶段密切相关。结果表明, QoL指数在前期（2009–2013年）出现初始下降后上升, 而后在后期（2013–2019年）下降。基于三种不同方案的TEEL模拟表明, 当前旅游发展路径并非最佳。协同方案强调了TEEL和谐发展的重要性, 是在所有方案中最佳。 本研究填补了从系统动力学角度研究灾后旅游发展对客观生活质量QoL影响的文献空白。构建旅游发展和客观QoL的系统动力模型将有助于全面了解旅游发展是否以及如何提高灾区居民的生活质量。 Este estudio tiene por objetivo explorar la influencia del desarrollo del turismo post-catástrofe en la calidad de vida (CdV) objetiva de los residentes del condado de Wenchuan, simular la tendencia a largo plazo del desarrollo del turismo tras la catástrofe y la CdV basándose en tres escenarios políticos propuestos, y formular algunas sugerencias prácticas para promover el desarrollo del turismo sostenible.o. Este estudio utiliza el enfoque de dinámica de sistemas para desarrollar un modelo de dinámica de sistemas denominado “turismo-economía-medioambiente-vida” (TEMV) utilizando cuatro subsistemas: “el subsistema económico”, “el subsistema turístico”, “el subsistema medioambiental” y “el subsistema de vida”. Los resultados muestran que la influencia del desarrollo del turismo post-catástrofe en la CdV objetiva es compleja. ...
Citation: Tourism Review
PubDate: 2022-11-25
DOI: 10.1108/TR-06-2022-0293
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Tour guides’ sustainable tourism practices in host-guest interactions:
when Tibet meets the west-
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Authors: Pian Pu, Li Cheng, WHMS Samarathunga, Geoffrey Wall
Abstract: Tour guides play a significant role in sustainable tourism development as leaders, mediators, resource managers and promoters of economic prosperity. This paper aims to show how local Tibetan tour guides practice sustainable tourism in their encounters with Western tourists. The data consists primarily of 15 in-depth interviews with native Tibetan guides,Content analysis of the data were undertaken. It was found that the guides adopt sustainable tourism practices based on their local religious wisdom and experiences as they try to establish harmonious host–guest relationships. Western clients also encourage guides to adopt more proenvironmental behaviors. The “hosts” live by Buddhist concepts such as samsara that are in line with concepts such as altruism and benevolence. Most “guests” are well-behaved and try to build sincere mutual relationships with local people. Host and guest cocreate value for local sustainable tourism practice. Tour guides can practice sustainable tourism in a leadership role or as mediators, resource managers or promoters of economic prosperity. They also maintain a sincere and kind relationship with their guests that goes beyond the instrumental host–guest relationship and might help to cocreate value for local sustainable tourism practices. Tour guides’ sustainable practices have been examined in the past based on their roles as leader, mediator, resource manager and promoter of economic prosperity. But researchers have seldom examined circumstances in which the tourists and tour guides were from different cultures. This paper addresses this gap. 导游作为领导者、中介者、资源管理者和经济繁荣的促进者, 在旅游可持续发展中发挥着重要的作用。本文展示了藏族导游在与西方游客的接触中如何实践可持续旅游。 深度访谈15个对当地藏族导游, 对收集的数据进行内容分析。 导游基于本土的宗教智慧和经验, 尝试与建立更加和谐的主客关系时, 从而实现可持续旅游实践。西方客户也鼓励导游采取更环保的行为。“主人” 的生活遵循佛教轮回等观念, 提倡“利他”、“仁爱”。大多数“客人” 都行为得体, 试图与当地人建立真诚的相互关系。主客共同为当地可持续旅游实践创造价值。 导游可以作为领导角色或中介、资源管理者或经济繁荣的促进者实践可持续旅游。他们还与客人保持真诚和友好的关系, 这超越了工具性的主客关系, 可能有助于共同为当地可持续旅游实践创造价值。 在过去的研究中, 导游的可持续实践基于他们作为领导者、中间人、资源管理者和经济繁荣的促进者。但研究人员对游客和导游来自不同文化的情境缺少关注, 我们的研究试图解答这一问题。 Los guías turísticos desempeñan un papel importante en el desarrollo del turismo sostenible como líderes, mediadores, administradores de recursos y promotores de la prosperidad económica. Este documento muestra, cómo los guías turísticos tibetanos locales practican el turismo sostenible en sus encuentros con turistas occidentales. Los datos consisten principalmente en 15 entrevistas en profundidad con guías tibetanos nativos. Los datos fueron analizados mediante el método de análisis de contenido. Se encontró que, los guías adoptan prácticas de turismo sostenible basadas en su sabiduría y experiencias religiosas locales, mientras intentan establecer relaciones armoniosas entre el anfitrión y el huésped. Los clientes occidentales, también alientan a los guías a adoptar comportamientos más proambientales. Los “anfitriones”, viven según conceptos budistas, como el samsara, que están en línea con conceptos como el altruismo y la benevolencia. La mayoría de los “visitantes” se compor...
Citation: Tourism Review
PubDate: 2022-11-15
DOI: 10.1108/TR-04-2022-0182
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- The influence of immersion on tourists’ satisfaction via perceived
attractiveness and happiness-
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Authors: Fangxuan (Sam) Li, Yuanyuan Shang, Qianqian Su
Abstract: The purpose of this study is to propose and test a model that is composed of immersion, perceived attractiveness, happiness, satisfaction and behavioral intention in light of the extended cognitive-affective-conative model. To test the suggested research model, 271 genuine on-site questionnaires were gathered. Immersion was found to positively affect perceived attractiveness and happiness. It is also suggested that perceived attractiveness and happiness mediate the association between immersion and tourist satisfaction. This study also has advantageous marketing and management implications for destination managers and marketers to improve tourist satisfaction. As per the authors’ knowledge, this is the very first study that inspects the mechanism by which how immersion influences tourist satisfaction. 利用拓展的认知-情感-意动理论, 本研究旨在提出和测试一个将沉浸感、感知吸引力、幸福感和行为意图联系起来的模型。 本研究收集线下有效样本271份。 本研究发现沉浸对感知吸引力和幸福感有正向影响。本研究还提出感知吸引力和幸福感在沉浸感和游客满意度之间的关系中起中介作用。 本研究还为目的地营销人员提供有用的营销和管理启示, 以提高游客满意度。 这是探索沉浸感如何影响游客满意度的机制的研究首批研究之一。 Este estudio tiene como objetivo proponer y probar un modelo que vincula la inmersión, el atractivo percibido, la felicidad, la satisfacción y la intención de comportamiento basado en el modelo cognitivo-afectivo-conativo (CAC) extendido. Se recogieron un total de 271 cuestionarios in situ válidos para probar el modelo de investigación propuesto. Se encontró que la inmersión afecta positivamente el atractivo y la felicidad percibidos. También se propone que el atractivo percibido y la felicidad median la relación entre la inmersión y la satisfacción del turista. Este estudio también proporciona implicaciones útiles de marketing y gestión para que los comercializadores de destinos mejoren la satisfacción del turista. Este es el primer estudio que explora el mecanismo detrás de cómo la inmersión influye en la satisfacción del turista.
Citation: Tourism Review
PubDate: 2022-11-11
DOI: 10.1108/TR-02-2022-0078
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Green hotel selection: the effects of social learning and eco-labels
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Authors: Rojan Baniya, Yuting An, Brijesh Thapa
Abstract: Sustainable consumption is a crucial route to sustainable tourism. Hence, the purpose of this study is to investigate the individual and combined effect of social learning and eco-labels on the green hotel selection. This study used a between-subject online experimental method with 199 respondents, which is used only in around 15% of published tourism articles. Additionally, this method provided reliability and control features. Social learning and eco-labels individually could not influence tourists to select green hotels. However, the interaction of positive performance social learning with eco-labels could potentially influence tourists' green hotel selection. Therefore, internalizing green hotel performance from trusted sources and external validation bring behavioral changes among tourists to select green hotels. This study offers a new social learning-based model for understanding sustainable consumption. This study can use various other types of social influences and can be expanded to other green settings. This study provides policy and promotion formulation insights to hotel managers and sustainable tourism promoters to market green hotels. Away from the traditional theory, this study bridges the gap between social learning of performance from relatable sources, assurance from governing entities and sustainable consumption. The interaction effect of social influence and eco-label on green hotel selection is a novel finding. Also, this study introduces various levels of social learning to the discussion of sustainable consumption. 绿色酒店选择：社会学习和生态标签的影响 摘要 该研究对 199 名受访者使用了主题间在线实验方法, 仅在大约 15% 的已发表旅游文章中使用。此外, 这种方法提供了可靠性和控制功能。 可持续消费是可持续旅游的重要途径。因此, 本研究调查了社会学习和生态标签对绿色酒店选择的个体和综合影响。 单独的社会学习和生态标签不能影响游客选择绿色酒店。然而, 积极绩效社会学习与生态标签的相互作用可能会影响游客对绿色酒店的选择。因此, 从可信赖的来源和外部验证中内化绿色酒店绩效, 会带来游客选择绿色酒店的行为变化。该研究为理解可持续消费提供了一种新的基于社会学习的模型。 该研究可以使用各种其他类型的社会影响, 并可以扩展到其他绿色环境。 它为酒店经理和可持续旅游推广者提供了政策和促销制定的见解, 以推销绿色酒店。 与传统理论不同, 本文填补了相关来源的绩效社会学习、管理实体的保证和可持续消费之间的研究空白。社会影响和生态标签对绿色酒店选择的交互作用是一个新的发现。此外, 它还将不同层次的社会学习引入到可持续消费的讨论中。 Selección de hoteles ecológicos: Los efectos del aprendizaje social y las ecoetiquetas Resumen El estudio utilizó un método experimental online entre sujetos con 199 encuestados, utilizado sólo en alrededor del 15% de los artículos de turismo publicados. Además, este método ofrecía características de fiabilidad y control. El consumo sostenible es una vía crucial para el turismo sostenible. Por ello, este estudio investiga el efecto individual y combinado del aprendizaje social y las etiquetas ecológicas en la selección de hoteles ecológicos. El aprendizaje social y las ecoetiquetas por separado no pudieron influir en los turistas para que seleccionaran hoteles ecológicos. Sin embargo, la interacción del aprendizaje social del rendimiento positivo con las ecoetiquetas podría influir potencialmente en la selección de hoteles ecológicos por parte de los turistas. Por lo tanto, la interiorización del rendimiento...
Citation: Tourism Review
PubDate: 2022-11-10
DOI: 10.1108/TR-04-2022-0178
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Rural tourism activities in mass tourism destinations: residents vs
non-residents perspectives-
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Authors: Tim Fichter, Concepción Román
Abstract: This paper aims to examine rural tourism preferences as an alternative niche market to mass tourism destinations. The analysis discusses the differences in perceptions and willingness to pay (WTP) for various packages of rural tourism activities in Gran Canaria Island among residents and non-residents. The analysis is based on a convenience sample of potential young customers who are familiar with outdoor recreational activities in nature. This study considers a discrete choice experiment that includes the type of accommodation as well as four types of rural tourism activities: active, passive, cultural and aquatic. The degree of preference for the considered attributes is obtained from the estimation of different discrete choice models. Results reveal that the inclusion of the investigated attributes in holiday packages increases tourists’ utility, which motivates the promotion of rural tourism for young residents and non-residents. The most significant differences in perceptions of attributes between residents and non-residents were found in the activities of diving/snorkelling and stargazing, as well as the type of accommodation and package price. This study will contribute to a better understanding of an alternative tourism market which will help key stakeholders in the tourism sector to better serve this important segment of the industry and to encourage more sustainable tourism in the future. To the best of the authors' knowledge, this is the first study evaluating the WTP for rural tourism packages as a more sustainable alternative in mass tourism destinations and taking into account resident vs non-resident perceptions. 本文将乡村旅游偏好视为大众旅游目的地的替代利基市场。该分析讨论了居民和非居民对大加那利岛各种乡村旅游活动的看法和支付意愿的差异。 该分析基于熟悉户外休闲活动的潜在年轻客户的便利样本。该研究考虑了一个离散选择实验, 包括住宿类型以及四种类型的乡村旅游活动：积极、消极、文化和水上活动。所考虑属性的偏好程度是从不同离散选择模型的估计中获得的。 结果表明, 度假套餐中包含调查的属性增加了游客的效用, 从而促进了年轻居民和非居民的乡村旅游。在潜水/浮潜和观星活动, 以及住宿类型和套餐价格方面, 居民和非居民对属性的认知差异最显着。 据作者所知, 这是第一项评估农村旅游套餐的支付意愿作为大众旅游目的地更可持续的替代方案的研究, 并考虑了居民与非居民的看法。 该研究将有助于更好地了解替代旅游市场, 这将有助于旅游业的主要利益相关者更好地服务于该行业的这一重要部分, 并鼓励未来更可持续的旅游业。 Este trabajo examina las preferencias del turismo rural como nicho de mercado alternativo a los destinos turísticos de masas. El análisis discute las diferencias en las percepciones y la disposición a pagar por varios paquetes de actividades de turismo rural en la isla de Gran Canaria entre residentes y no residentes. El análisis se basa en una muestra de conveniencia de potenciales clientes jóvenes que están familiarizados con las actividades recreativas al aire libre en la naturaleza. El estudio considera un experimento de elección discreta que incluye el tipo de alojamiento, así como cuatro tipos de actividades de turismo rural: activo, pasivo, cultural y acuático. El grado de preferencia por los atributos considerados se obtiene a partir de la estimación de diferentes modelos de elección discreta. Los resultados revelan que la inclusión de los atributos investigados en los paquetes vacacionales aumenta la utilidad de los turistas, lo que motiva la promoción del turismo rural para jóvenes residentes y no residentes. Las diferencias más significativas en las percepciones de los atributos entre residentes y no residentes se encontraron en las actividades de buceo/snorkel y observación de estrellas, así como en el tipo de alojamiento...
Citation: Tourism Review
PubDate: 2022-11-09
DOI: 10.1108/TR-05-2022-0225
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Metaverse tourism for sustainable tourism development: tourism agenda 2030
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Authors: Hanyoung Go, Myunghwa Kang
Abstract: The purpose of this study is to define metaverse tourism and to provide a viewpoint and further research regarding metaverse tourism with respect to its potential for sustainable tourism. This study investigated the potential of the metaverse for sustainable tourism based on United Nations World Tourism Organization (UNWTO) reports, Google Trends data and previous studies including human–computer interactions, virtual reality and cognitive studies. This research found that metaverse products and experiences could aid in expanding the range of tourism resources and support sustainable tourism by providing alternative and profitable resources. Producing licensed and profitable metaverse tourism products and experiences could increase profitability for tourism destinations and should be developed in accordance with the UNWTO Sustainable Development Goals (SDGs). Using metaverse tourism products and experiences is a new approach to attain the SDGs. Analysis of accumulated data from further empirical studies and case studies is necessary to evaluate the effectiveness of this approach. To the best of the authors’ knowledge, this paper is an original attempt to define metaverse tourism in the tourism and hospitality context and to consider its potential, linked to UNWTO’s SDGs. Insights from this paper could be useful for initiating further research and discussions on future metaverse tourism and sustainable tourism. 本研究的目的是定义元宇宙旅游, 并就其在可持续旅游方面的潜力提供关于元宇宙旅游的观点和进一步研究。 本研究基于联合国世界旅游组织 (UNWTO) 报告、谷歌趋势数据以及包括人机交互、虚拟现实和认知研究在内的已有相关研究, 调查了元宇宙在可持续旅游方面的潜力。 这项研究发现, 元宇宙旅游产品和体验可以帮助扩大旅游资源的范围, 并通过提供替代和有利可图的资源来支持可持续旅游。生产许可和盈利的虚拟世界旅游产品和体验可以增加旅游目的地的盈利能力, 并应根据联合国世界旅游组织可持续发展目标 (SDG) 进行开发。 使用元宇宙旅游产品和体验是实现可持续发展目标的一种新方法。未来有必要采取实证研究和案例研究的累积数据进行分析, 以评估这种方法的有效性。 本文是在旅游和酒店环境中定义元宇宙旅游并考虑其潜力的创新性尝试, 与联合国世界旅游组织的可持续发展目标相关联。本文的观点可能有助于启动关于未来虚拟世界旅游和可持续旅游的进一步研究和讨论。 La finalidad de este estudio es definir el turismo de metaverso y proporcionar un enfoque y futuras investigaciones sobre el turismo de metaverso con relación a su potencial para el turismo sostenible. Este estudio analizó el potencial del metaverso para el turismo sostenible basándose en los informes de la Organización Mundial del Turismo (OMT) de las Naciones Unidas, en los datos de Google Trends y en estudios anteriores que incluían las interacciones entre humanos y ordenadores, la realidad virtual y los estudios cognitivos. Esta investigación encontró que los productos y experiencias del metaverso podrían ayudar a extender la oferta de recursos turísticos y apoyar el turismo sostenible proporcionando recursos alternativos y rentables. La producción de productos y experiencias turísticas de metaverso autorizadas y rentables podría aumentar la rentabilidad de los destinos turísticos y debería desarrollarse de acuerdo con los Objetivos de Desarrollo Sostenible (ODS) de la OMT. El empleo de productos y experiencias turísticas del metaverso es un nuevo enfoque para alcanzar los ODS. Es necesario analizar los datos acumulados de otros estudios empíricos y de casos de estudio para evaluar la eficacia de este enfoque. Este documento es un intento original de definir el turismo del metaverso en el contexto del turismo y la hospitalidad y considerar su ...
Citation: Tourism Review
PubDate: 2022-11-08
DOI: 10.1108/TR-02-2022-0102
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Communication for destinations’ image in crises and disasters: a review
and future research agenda-
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Authors: María Del Pilar Pascual-Fraile, Pilar Talón-Ballestero, Teresa Villacé-Molinero, Antonio-Rafael Ramos-Rodríguez
Abstract: This study aims to provide an overview, the state-of-the-art “research fronts”, the emerging themes of investigation and a research agenda of crisis communication for destinations’ image. This research is conducted with a bibliographic coupling study, complemented with an H-Classic classification and a thematic analysis of the articles included in the four clusters provided by the bibliometric methodology (papers dating from 2017 to 2021, both years included). Based on the bibliometric analysis, four thematic clusters were identified. Two of these clusters supply the “research fronts”, the most current themes in a scientific field: Cluster 1 addresses communication related to tourists’ safety, and cluster 2 enhances the role of stakeholders’ collaboration to create destinations resilience in crisis communication. The other two clusters highlight emerging themes for future investigation: Cluster 3 focuses on recovery marketing communication strategies for a post-crisis era, and cluster 4 analyses how crisis communication strategies contribute to reduce tourists’ risk perception and boosting travel intention. Finally, a future research agenda is proposed, based on the emerging themes from this study. To the best of the authors’ knowledge, this is the first bibliometric study to analyse crisis communication for destinations’ image (pre-crisis, crisis and post-crisis). This study, which covers the most recent academic literature in this field, provides insights of communication strategies from recent crises and disasters within the “research fronts”. Besides, a research agenda useful for future scholar investigation is proposed with its emerging themes. These rising topics and learnings from past events could be used by destination marketing organisations in crisis communication for destination image recovery in the current post-pandemic scenario or in upcoming crises or disasters. 危机和灾难中目的地形象沟通：回顾和未来研究议程 摘要 本研究提供了目的地形象危机沟通的概述、最先进的“研究前沿”、新兴的研究主题以及研究议程。 本文进行了书目耦合研究, 辅以 H-经典分类和对文献计量方法提供的四个集群中包含的文章的主题分析 (论文日期为 2017–2021 年间)。 根据文献计量分析, 确定了四个主题集群。 其中两个集群提供“研究前沿”, 这是科学领域的最新主题：集群 一 解决与游客安全相关的沟通, 集群 二 加强利益相关者合作的作用, 以在危机沟通中创造目的地恢复力。 其他两个集群突出了未来调查的新兴主题：集群 三 侧重于后危机时代的复苏营销传播策略, 集群 四分析危机传播策略如何有助于降低游客的风险感知和提高旅行意愿。最后, 本文提出了基于新兴主题的未来研究议程。 据我们所知, 这是第一个分析了目的地形象的危机传播（危机前、危机和危机后）的, 独特的文献计量研究。该研究涵盖了该领域最新的学术文献, 通过其“研究前沿”提供了有关近期危机和灾难的沟通策略的见解。此外, 本文还提出了具有新兴主题的研究议程。这些新兴话题以及从过去事件中吸取的教训, 可以被目的地营销组织 (DMO) 用来进行灾难沟通, 以便在当前的大流行后情景或未来的危机或灾难中恢复目的地的形象。 Comunicación Para la imagen de destinos en crisis y desastres: revisión y futu...
Citation: Tourism Review
PubDate: 2022-11-08
DOI: 10.1108/TR-11-2021-0521
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- All-inclusive holiday packages, tourist consumption and spending patterns
at tourism destinations
Open Access Article-
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Authors: Claudia Cozzio, Oksana Tokarchuk, Oswin Maurer
Abstract: The purpose of this study is to investigate tourist in-destination consumption patterns in the context of bundled holiday packages in different resort categories to identify demand behavior that allows implementing profit-enhancing policies through attractive bundled offers for specific tourist segments. This study relies on data gathered in a quasi-experiment to analyze differences in consumption patterns at resort bars over a two-year period (summer 2018 and 2019) before and after the introduction of an all-inclusive soft drinks package. The findings inform on bundling strategies according to different degrees of price consciousness and resort category. In particular, guests in upscale resorts are more likely to under-consume items included in a pre-paid bundle and significantly engage in additional spending than economy resort guests. The quasi-experiment provides the actual in-destination consumption patterns and offering managerial insights and tools to tailor the form and content of bundles according to resort category. 本研究的目的是调查游客目的地消费模式在不同度假村类别的捆绑度假套餐的背景调查及研究。本研究旨通过深入了解市场需求, 来针对特定游客细分市场提供对其具有吸引力的捆绑优惠, 目的是让完善定价决策, 从而达到更优化利润。 本研究依赖于通过准实验收集的数据, 该准实验侧重于分析度假村客人在两年期间（2018 年和 2019 年夏季）在推出全包无酒饮料套餐前后在度假村酒吧的消费模式的变化。 研究结果为如何根据度假村类别相关的不同价格意识程度来运用捆绑策略。到达目的地后, 高档度假村的客人更有可能对预购捆绑包中包含的物品消费不足, 并且与入住经济型度假村的游客相比, 大幅增加额外支出。 我们的准实验审查了几乎没有被研究学习过的客人在目的地的实际消费模式。本研究对有用的管理工具的认识有更进一步的贡献：捆绑包的内容重点应由经济度假村的从业人员精心设计; 而在高档度假村, 应该以混合捆绑作为捆绑策略的一种形式。 El objetivo de este estudio es investigar los patrones de consumo de los turistas en destino en el contexto de los paquetes vacacionales combinados en diferentes categorías de complejos turísticos. Esta investigación persigue la adquisición de un conocimiento profundo del comportamiento de la demanda que permita la aplicación de políticas de precios que aumenten los beneficios mediante la orientación de ofertas con paquetes atractivos a segmentos específicos de turistas. El estudio actual se basa en los datos recogidos a través de un cuasi-experimento centrado en el análisis de las diferencias en los patrones de consumo de los huéspedes del resort en los bares del mismo durante un período de dos años (temporadas de verano 2018 y 2019), antes y después de la introducción de un paquete de refrescos con todo incluido. Los resultados del estudio informan sobre cómo aprovechar las estrategias de agrupación según los diferentes grados de conciencia de los precios asociados a la categoría del complejo turístico considerado. Una vez que llegan al destino, los huéspedes de los complejos turísticos de categoría superior son más propensos a no consumir los artículos incluidos en un paquete precomprado y a realizar un gasto adicional significativo en comparación con los turistas alojados en complejos turísticos económicos. Nuestro cuasi-experimento examina empíricamente las pautas de consumo reales de los huéspedes en el destino, que apenas han sido examinadas. Este estudio contribuye además al reconocimiento de herramientas de gestión útiles: los profesionales de los complejos turísticos económicos deberían diseñar cuidadosamente el enfoque del paquete en términos de su contenido, mientras que el paquete mixto como forma de estrategia de agrupaci...
Citation: Tourism Review
PubDate: 2022-11-08
DOI: 10.1108/TR-12-2021-0572
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- The effect of innovation on tourists’ revisit intention toward
tourism destinations-
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Authors: Jiaying Lyu, Yao Li, Zhenxing Mao, Huan Huang
Abstract: Drawing on Schumpeter’s theory of innovation and stereotype content model, this study aims to arrive at an integrated model that relates destination innovation type, destination innovativeness and revisit intention to uncover more about the drivers and outcomes of destination innovativeness from a consumer-centric perspective. Three studies, including content analysis of news media, an onsite survey and an online survey in Chinese special featured towns, were conducted. This study develops a consumer-centric destination innovation measure. The results reveal that input innovation and product innovation positively influence revisit intention through the serial mediation of destination innovativeness and perceived competence. As the data was collected from tourists in China, any generalization of the results to other regions should be made with caution; accordingly, replication is needed to test the proposed model in different cultural contexts. Second, during the onsite data collection period, special featured town destinations were still recovering from the COVID-19 pandemic, which may have affected the perceptions of tourists. Third, the second round of data was collected using an online survey, which may have introduced bias due to a potential lack of representativeness. Fourth, some potential missing variables could also influence the links among innovation, destination innovativeness and revisit intention. This study presents the first empirical test of the impact of innovation type and innovativeness on tourists’ response to tourism destinations. The results of this study could guide destinations to deliver more effective consumer-centric innovations to generate competitiveness. 本研究基于熊彼特的创新理论和刻板印象内容模型构建并且实证检验了目的地创新对游客重游意愿的中介影响机制, 旨在从消费者视角探究目的地创新性的驱动因素和影响结果。 本研究通过收集研究主题相关新闻稿件并进行内容分析获得高度情境化的测量问项, 并通过开展两轮问卷调查收集的数据对研究模型进行了检验。共回收有效问卷598份。 本研究开发了以消费者为中心的目的地创新量表。研究结果表明, 目的地投入创新和产品创新可能会影响游客对目的地创新性和感知能力的评价, 进而提升他们的重游意愿。并且, 研究发现目的地创新性和感知能力发挥了连续中介作用。 本研究从消费者感知角度出发, 揭示了目的地创新对游客重游意愿的影响作用及其内在机制, 为旅游目的地创新提供了启示。 Basándose en la teoría de la innovación de Schumpeter y en el modelo de contenido de los estereotipos, este estudio tiene como objetivo llegar a un modelo integrado que relacione el tipo de innovación del destino, capacidad de innovación del destino e intención de revisita del destino, para descubrir más acerca de los impulsores y resultados de la innovación desde una perspectiva centrada en el consumidor. Se han llevado a cabo tres estudios entre los que se han incluido, el análisis del contenido de los medios de comunicación informativos, encuesta «in situ», además de una encuesta en línea en pueblos chinos que destacan por sus características especiales. Esta investigación desarrolla una medición de la innovación del destino desde una perspectiva centrada en el consumidor. Los resultados revelan que la innovación en los recursos y la innovación del producto, influyen positivamente en la intención de revisitar a través de la mediación en serie de la innovación del destino y la competencia percibida. Este trabajo presenta la primera prueba empírica del impacto del tipo de innovación, así como de innovaciones sobre la respuesta de los turistas a los destinos turísticos. Los resultados de este estudio podrían guiar a los gestores de los destinos en el ofrecimiento de innovaciones más efectivas centradas en el consumidor con el fin de generar competitividad.
Citation: Tourism Review
PubDate: 2022-11-04
DOI: 10.1108/TR-05-2022-0258
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- How B&B experience affects customer value cocreation under the social
servicescape: an emotional psychological perspective-
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Authors: Mei-Yu Wang, Yong-Quan Li, Wen-Qi Ruan, Shu-Ning Zhang
Abstract: This study aims to analyze how bed and breakfast (B&B) experience influences customer value cocreation (CVCC) through emotional psychological factors under the social servicescape (SSC). A moderated chain mediation model was constructed based on the SSC framework. This study collected 722 valid questionnaires through convenience sampling in Xiamen, China, and tourists with B&B experiences were taken as samples. A structural equation model analysis was used to test relevant hypotheses. Results reveal that B&B experience is the core factor to stimulate CVCC. In this process, the individual emotional psychological factors [pleasant arousal (PAL) and place attachment (PAT)] play the critical chain mediating role. In addition, localness positively moderates the reinforcing effect of B&B experience on PAL and strengthens the positive effect of PAL on PAT. The findings can provide useful CVCC strategies for B&B operators. They can achieve CVCC by enhancing customer experiences, strengthening emotional interactions and building local culture, thereby improving the competitiveness of B&Bs. Current research lacks an in-depth analysis on the internal relationship and logic between B&B experience and CVCC, especially from emotional psychological perspectives. To the best of the authors’ knowledge, this study is one of the first studies to reveal the mechanism of the CVCC process of B&Bs under the SSC from an emotional psychological perspective. It provides a new theoretical model for research on the CVCC of experience-dominant logic. 本研究旨在分析社会服务场景下, 民宿体验如何通过情感心理影响顾客的价值共创。 基于社会服务场景框架, 本研究构建了一个有调节的链式中介模型。研究者针对具有民宿住宿体验的游客进行调查, 在中国厦门采用便利抽样技术收集了722份有效问卷, 并采用结构方程模型检验提出的相关假设。 在社会服务场景下, 民宿体验是激发顾客价值共创的核心因素。在此过程中, 个体情感心理因素（愉悦唤醒和地方依恋）发挥了重要的中介作用, 有效衔接了民宿体验到顾客价值共创的实现过程。此外, 地方性是独特的地方文化体验因子, 正向调节了民宿体验对愉悦唤醒的强化作用, 也增强了愉悦唤醒对地方依恋的积极作用。 研究结论为民宿管理者如何提升顾客价值共创贡献了经营策略。民宿管理者可以通过提升顾客体验、加强情感互动和打造地方文化来实现价值共创, 进而提升民宿竞争力。 当前关于民宿体验与顾客价值共创之间的内在关系及逻辑缺乏深入分析, 仍缺乏情感心理视角的探索。本研究首次从情感心理视角揭示了社会服务场景下民宿顾客价值共创的过程机理, 为以顾客体验为主导逻辑的价值共创研究提供了新的理论模型。 Este estudio pretende analizar cómo la experiencia en un B&B influye en la cocreación de valor para el cliente (CVCC) a través de factores psicológicos emocionales en el marco social del servicescape. Se construyó un modelo de mediación en cadena moderado basado en el marco social del servicescape. En este estudio se recogieron 722 cuestionarios válidos mediante un muestreo de conveniencia en Xiamen, China, y se tomaron como muestra turistas con experiencias en establecimientos Bed and Breakfast (B&B). Se utilizó un análisis de modelo de ecuaciones estructurales (SEM) para poner a prueba las hipótesis pertinentes. Los resultados revelan que la experiencia en el B&B es el factor central para estimular la CVCC. En este proceso, los factores psicológicos emocionales individuales (excitación p...
Citation: Tourism Review
PubDate: 2022-11-02
DOI: 10.1108/TR-05-2022-0218
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- The impact of UNESCO world heritage sites on the origin distribution of
inbound tourist flows from the global perspective-
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Authors: Yiwen Xu, Qingyan Zheng, Yang Yang, Wei Li
Abstract: World Heritage Sites (WHSs), as crucial tourist attractions, have been demonstrated to promote inbound tourism development; however, no study has analyzed its impact on the origin distribution of inbound tourist flows (ODITFs), leaving a research gap. This study aims to apply power law to assess ODITFs and explore the impact of WHSs on ODITFs. This study applied the power law of rank-size distribution to calculate ODITFs in 167 countries/regions from 1997 to 2018 and used the panel data model to analyze the effect of WHSs on ODITFs. WHSs could positively impact ODITFs to be more even. Among them, a cultural WHS shows a more pronounced effect on ODITFs, while the effect of natural WHSs is negligible. This study advances knowledge about the impact of WHSs on inbound tourism from the standpoint of ODITFs, contributing to the inbound tourist flows theory and tourist attraction theory. In a realistic sense, WHSs, as crucial tourist attractions, could make ODITFs more even, implying that destination management organizations could gain higher growth of incremental tourists from tail markets rather than head markets when increasing tourist attractions. 全球视角下联合国教科文组织世界遗产（whs）对入境游客源地分布的影响 世界遗产地（WHS）作为重要的旅游景点, 已被证明可以促进入境旅游的发展。然而, 目前没有研究分析其对入境游客源地分布（ODITF）的影响。本文旨在应用幂律评估入境游客源地分布, 并探讨世界遗产对入境游客源地分布的影响。 本研究应用序位-规模分布的幂律计算1997年至2018年167个国家/地区的入境游客源地分布, 并使用面板数据模型分析世界遗产对入境游客源地分布的影响。 世界遗产可以对入境游客源地分布产生积极影响, 使入境游客源地分布更加均匀。其中, 世界文化遗产对入境游客源地分布的影响更为显着, 而世界自然遗产的影响可以忽略不计。 本文从入境游客源地分布的角度, 推进了世界遗产对入境旅游影响的认识, 为入境旅游流理论和旅游景点理论做出了贡献。在现实意义上, 世界遗产作为重要的旅游景点, 可以使入境游客源地分布更加均衡, 这意味着目的地管理组织在增加旅游景点时, 可以从尾部市场获得更多的游客增量。 El impacto del Patrimonio de la Humanidad de la UNESCO en la distribución del origen de los flujos turísticos entrantes desde una perspectiva global Resumen se ha demostrado que el Patrimonio de la Humanidad de la UNESCO, como atracciones turísticas cruciales, promueven el desarrollo del turismo receptor; sin embargo, ningún estudio ha analizado su impacto en la distribución del origen de los flujos turísticos entrantes (DOFTE), lo que deja un vacío en la investigación. Este documento tiene como objetivo aplicar la ley de potencias para evaluar la DOFTE y explorar el impacto del Patrimonio sobre ella. este estudio aplicó la ley de potencias de la distribución del tamaño del rango para calcular la DOFTE en 167 países/regiones desde 1997 hasta 2018 y utilizó el modelo de datos de panel para analizar el impacto del Patrimonio de la Humanidad en la DOFTE. el Patrimonio de la Humanidad podría influir positivamente en la DOFTE para que sea más uniforme. Entre ellos, el Patrimonio cultural muestra un efecto más pronunciado sobre la DOFTE, mientras que el efecto del Patrimonio natural es insignificante. este artículo avanza en el conocimiento del impacto del Patrimonio de la Humanidad en el turismo entrante desde la perspectiva de la DOFTE, contribuyendo a la teoría de los flujos turísticos entrantes y a la teoría de la atracción turística. En un sentido realista, el Patrimonio de la Humanidad, como atracciones turísticas cruciales, podrían hacer que la DOFTE fuera más uniforme, lo que implica que las organizaciones de gestión de destinos (OGD) p...
Citation: Tourism Review
PubDate: 2022-10-27
DOI: 10.1108/TR-05-2022-0209
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Measuring the sustainability of tourist destinations based on the SDGs:
the case of Algarve in Portugal: tourism agenda-2030-
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Authors: Danielle Pimentel de Oliveira, María Dolores Pitarch-Garrido
Abstract: A synthetic indicator (SI) is developed to measure the sustainability of tourist destinations according to four proposed dimensions of sustainable development: social, economic, environmental and political. Its purpose is to determine the most appropriate indicators for each type of tourist destination, i.e. which variables should be considered in each territory according to its typology (environmental, social, economic and tourism). To test the usefulness and employability of the SI, it has been applied in the Algarve (Portugal). Three destinations were analysed in this region: Albufeira, Faro and Lagos, all three good examples of the well-known sun and beach tourism model. The SI is the result of a system of indicators. To reach the final result, a multi-criteria calculation has been used in which the most important variables that fit the territorial reality analysed have been included, based on an exhaustive analysis of more than 2,000 indicators proposed by various scientific studies and international organisations such as the United Nations World Tourism Organization. The results of this analysis have been weighted according to the opinion of the population. A survey of more than 1,800 questionnaires was carried out in tourist destinations with high seasonality and dependence on tourism in the Algarve, Portugal. Finally, the SI has been aligned with the Sustainable Development Goals (SDGs). The level of sustainability and the level of social concern regarding tourism activity were defined. In the Algarve, tourism is transforming the landscape and the local economy, and overcrowding is perceived as an economic activity that negatively affects sustainability. The concerns of the resident population about the impacts of tourism have served to identify priority strategies to improve the level of sustainability of the destinations. The three territories analysed present different problems and therefore require different strategies for action, mainly of a local public nature. The final result indicates the level of sustainability of the destination, which allows specific actions for improvement in the short, medium and long term to be generated. The results made it possible to develop lines of action aimed at improving the sustainable management of each tourist destination analysed. Involving the local population allows the residents of the destination to be part of tourism policies, assuming a bottom-up strategy. This research provides answers to destinations seeking to implement sustainable tourism, offering tourism sector managers tools for correct decision-making. This research presents a SI based on a system of indicators adjusted to the needs of the territory to be analysed, takes into account the opinion of the local population as a weighting factor and is in line with the 17 SDGs. 本文根据为可持续发展提出的四个方面：社会、经济、环境和政治, 开发了一个综合指标（SI）来衡量旅游目的地的可持续性。其目的是为每一类旅游目的地确定最合适的指标, 即根据每个地区的类型 (环境、社会、经济和旅游), 应考虑哪些变量。为了测试IS的有用性和可用性, 它被应用于阿尔加维 (葡萄牙) 。在这个地区, 有三个目的地。阿尔布费拉 (Albufeira)、法鲁 (Faro) 和拉各斯 (Lagos), 这三个地方都是著名的阳光和海滩旅游模式的例子。 SI 是一个指标体系的结果。为了得出最终结果, 我们采用了多标准计算, 在对各种科学研究和国际组织（如世贸组织）提出的两千多个指标进行详尽分析的基础上, 将符合所分析的领土现实的最重要变量纳入其中。这一分析的结果已经根据民众的意见进行了加权处理。在葡萄牙阿尔加维（Algarve）季节性强且依赖旅游业的旅游目的地进行了1800多份问卷调查。最后, SI与可持续发展目标保持一致。 本文定义了可持续发展水平和社会对旅游活动的关注程度。在阿尔加维, 旅游业正在改变景观和当地经&#...
Citation: Tourism Review
PubDate: 2022-10-27
DOI: 10.1108/TR-05-2022-0233
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- The impact of integrated marketing communications consistency on
destination brand equity in times of uncertainty: the case of Croatia-
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Authors: Maja Šerić, Josip Mikulić
Abstract: This paper aims to examine how message consistency pursued through integrated marketing communications (IMC) can build a strong destination brand equity in a very dynamic environment and whether this process is affected by the perceived risk of COVID-19. Data collection was conducted among 333 international tourists visiting Croatia, a destination that has experienced a remarkable boom in the summer/autumn season of 2021, regardless of the pandemic. Partial least squares–structural equation modelling (PLS-SEM) was used for data analysis. Results show that IMC consistency has a significant impact on the four destination brand equity dimensions, i.e. awareness, image, perceived quality and loyalty. This influence is found to be the highest on destination brand awareness and the lowest on destination brand loyalty. Perceived risk of COVID-19 moderates the impact of message consistency on brand image and perceived quality. To the best of the authors’ knowledge, this is the first study that examines the role of IMC consistency in a tourism context during turbulent times. The impact of IMC consistency is analyzed on different components of destination brand equity, which addresses the most recent research call from tourism literature. The moderating effects of perceived risk are considered, thus providing additional implications in a context of high uncertainty. Finally, IMC consistency is assessed from the consumer rather than managerial viewpoints, thus adopting the necessary outside-in approach embedded in the IMC idea. 本文探讨了通过整合营销传播 (IMC) 追求的信息一致性如何在非常动态的环境中建立强大的目的地品牌资产, 以及这一过程是否受到 COVID-19 感知风险的影响。 在 333 名访问克罗地亚的国际游客中进行了数据收集, 该目的地在 2021 年夏季/秋季经历了非凡的繁荣, 无论大流行如何。偏最小二乘 - 结构方程建模 (PLS-SEM) 用于数据分析。 结果表明, IMC 一致性对四个目的地品牌资产维度有显着影响, 即意识、形象、感知质量和忠诚度。发现这种影响对目的地品牌知名度最高, 对目的地品牌忠诚度最低。 COVID-19 的感知风险缓和了信息一致性对品牌形象和感知质量的影响。 据作者所知, 这是第一项研究动荡时期 IMC 一致性在旅游环境中的作用。分析了 IMC 一致性对目的地品牌资产的不同组成部分的影响, 这解决了来自旅游文献的最新研究呼吁。考虑到感知风险的调节效应, 从而在高度不确定的情况下提供额外的影响。最后, IMC 一致性是从消费者而非管理的角度评估的, 因此采用了嵌入 IMC 理念的必要的由外而内的方法。 Este artículo examina cómo la coherencia del mensaje que se pretende conseguir a través de la Comunicación Integrada de Marketing (CIM) puede generar un fuerte valor de marca de un destino turístico en un entorno muy dinámico y si este proceso se ve afectado por el riesgo percibido del COVID-19. La recogida de datos se ha llevado a cabo entre 333 turistas internacionales que visitaron Croacia, un destino que ha experimentado un auge turístico notable en la temporada de verano/otoño de 2021, independientemente de la pandemia. Para el análisis de datos, se ha empleado la técnica de mínimos cuadrados parciales PLS-SEM. Los resultados muestran que la coherencia de la CIM tiene un impacto significativo en las cuatro dimensiones del valor de marca de un destino, es decir, notoriedad, imagen, calidad percibida y lealtad. Este impacto es más alto en el caso de la notoriedad y más bajo en el caso de la lealtad. El riesgo percibido del COVID-19 modera los efectos de la coherencia del mensaje en la imagen de marca y la calidad percibida. Según el conocimiento de los autores, este es el primer estudio que examina el papel de la coherencia de la CIM en un contexto turístico durante tiempos inestables. Se analiza el impacto de la coherencia de la CIM en diferentes componentes del valor de la marca de destino, dando así ...
Citation: Tourism Review
PubDate: 2022-10-19
DOI: 10.1108/TR-03-2022-0166
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Do young women travellers really consider the risk of sexual harassment
during night travel' Evening travel vs midnight travel-
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Authors: Xin Wang, Ivan Ka Wai Lai, Kun Wang
Abstract: This study aims to examine the influence of benefits and risks for young women travellers on their intention to visit other night tourism destinations. It also compares any path differences between evening and midnight travels. A face-to-face survey was conducted in Macau. Multi-group analysis was used to explore the differences between evening and midnight travels. Emotional and epistemic benefits positively affect behavioural intentions; security risk negatively affects behavioural intentions, but the risk of sexual harassment does not affect behavioural intentions. Evening travellers pay more attention to emotional benefits than midnight travellers. This study contributes to tourism research related to women by helping to understand the perceptions of the benefits and risks of young women travellers’ night tourism, especially the gender risks. This study corrects the understanding that young women travellers do not feel that the risk of sexual harassment affects their decision to undertake night travels. It also contributes to night tourism research by distinguishing the proportion of benefits and risks in evening and midnight travels. 本研究旨在考察年轻女性旅游者在夜间旅游中的利益和风险感知对其访问其他夜间旅游目的地意向的影响, 比较女性游客上半夜出游和下半夜出游之间的感知差异。 线下问卷调查在澳门进行, 使用多组分析方法探讨女性上半夜出游与下半夜出游的感知差异。 情感和认知的益处对行为意向产生积极影响。虽然安全风险对行为意向会产生负面影响, 但性骚扰风险并不影响行为意向。上半夜旅游者比下半夜旅游者更关注旅行对情感的益处。 本研究让读者了解到年轻女性旅游者对夜间旅游的利益和风险感知因素的看法, 尤其是对性别风险感知的看法, 对女性相关的旅游研究做出了贡献。这项研究改变了以往的认知, 即年轻女性旅游者不觉得性骚扰的风险会影响她们进行夜间旅行的决定。它还通过区分上半夜出游和下半夜出游的利益和风险比较, 为夜间旅游研究做出了贡献。 Este estudio pretende examinar la influencia de los beneficios y riesgos que tiene, para las jóvenes viajeras, su intención de visitar otros destinos de turismo nocturno. Asimismo, se compara las diferencias de trayectoria entre los viajes nocturnos y los de medianoche. Se realizó una encuesta personal en Macao. Se utilizó un análisis multigrupo para explorar las diferencias entre los viajes nocturnos y los de medianoche. Los beneficios emocionales y epistémicos afectan positivamente las intenciones de comportamiento, el riesgo de seguridad afecta negativamente las intenciones de comportamiento, pero el riesgo de acoso sexual no influye en las intenciones de comportamiento. Los viajeros nocturnos prestan más atención a los beneficios emocionales que en los viajes a medianoche. Este estudio contribuye a la investigación sobre el turismo relacionado con las mujeres al ayudarnos a comprender las percepciones de los beneficios y riesgos del turismo nocturno de las jóvenes viajeras, especialmente los riesgos de género. Este estudio corrige nuestra idea de que las jóvenes viajeras no creen que el riesgo de acoso sexual afecte a su decisión de emprender viajes nocturnos. También contribuye a la investigación del turismo nocturno al distinguir la proporción de beneficios y riesgos en los viajes nocturnos y de medianoche.
Citation: Tourism Review
PubDate: 2022-10-17
DOI: 10.1108/TR-12-2021-0563
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Slow tourism: the relationship between tourists’ slow food experiences
and their quality of life-
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Authors: Ting-Yen (Tim) Huang, Joseph S. Chen, William D. Ramos
Abstract: This study aims to define the concept of slow tourism, describe tourists’ slow food experiences and examine the relationship between the tourists’ slow food experience and their quality of life (QOL). An online survey distributed through the Amazon MTurk platform yields 453 valid questionnaires. Confirmatory factor analysis and structure equational modeling are used to analyze the data. The results reveal that authenticity and slowness significantly affect tourists’ slow food experience, while environmental consciousness does not influence tourists’ slow food experiences. Further, the slow food experience elicits a positive impact on the tourists’ QOL. This study contributes to delineating the scope of slow food experiences, which remains unexplored in previous studies and gives further insight into how they impact life quality. This paper expands the body of knowledge by establishing three factors influencing slow food experiences and further provides valuable advice for tourism marketers at slow destinations. 本研究旨在定义慢活旅游的概念、描述游客的慢食体验以及探讨游客慢食体验与生活品质之间的关系 本研究采用线上调查于亚马逊MTurk平台发放问卷, 共回收453份有效问卷, 本研究采用验证性因素分析及结构方程式模型分析数据 本研究发现『真实性』和『放慢步调』会显著影响游客的慢食体验, 但『环境意识』并不会影响游客的慢食体验。此外, 慢食体验对游客的生活品质有正向的影响。 本研究贡献为描述慢食体验的范畴, 且深入探讨慢食体验如何影响生活品质, 以上都是在先前的研究中未被探讨的。本研究延伸和建立三个影响慢食体验的因素, 且提供慢活旅游目的地行销者珍贵的意见 Este estudio tiene como objetivo definir el concepto de turismo lento (slow), describir las experiencias de “slow food” (“comida lenta”) de los turistas y examinar la relación entre la experiencia de comida lenta de los turistas y su calidad de vida. Encuesta online distribuida a través de la plataforma Amazon MTurk con 453 cuestionarios válidos. Se ha utilizado el Análisis Factorial Confirmatorio y los Modelos de Ecuaciones Estructurales para el análisis de los datos. Los resultados revelan que la “autenticidad” y “lentitud” afectan significativamente a la experiencia de la comida lenta en los turistas, mientras que la conciencia ambiental no influye en las experiencias de comida lenta de estos. Además, la experiencia de comida lenta genera un impacto positivo en la calidad de vida de los turistas. Este estudio contribuye al diseño sobre el alcance de las experiencias de comida lenta, no exploradas en estudios previos y a una mayor comprensión de cómo afectan a la calidad de vida. Este trabajo amplía el conjunto de conocimientos, al establecer tres factores que influyen en las experiencias de comida lenta y ofrece valiosas reflexiones para los especialistas de marketing turístico en destinos lentos.
Citation: Tourism Review
PubDate: 2022-10-13
DOI: 10.1108/TR-02-2022-0053
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Sustainability as a building block for tourism – future research:
tourism agenda 2030
Open Access Article-
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Authors: Sara Alonso-Muñoz, María Torrejón-Ramos, María-Sonia Medina-Salgado, Rocío González-Sánchez
Abstract: The purpose of this paper is to shed light on the state-of-the-art about sustainable tourism. Despite the significant growth of publications exploring sustainable tourism, the debate on the relationship between tourism and sustainability remains open. In addition, the sector faces the challenge of the 2030 Agenda, as the authors have not yet managed to curb environmental degradation and social disparities. This research needs to be comprehensively addressed to inform future steps and to identify sustainable tourism practices that will advance the goals of this action plan. This study applies a mixed methodology, using a bibliometric analysis performed by VOSviewer and SciMat software of 311 articles from the Web of Science. In addition, it includes an in-depth analysis of trending research topics in the field during 2019 and 2020. After 20 years of research on sustainable tourism, there is still significant dispersion of studied topics, frameworks and applications. The results show the evolution of research towards the study and measurement of sustainable change, social and cultural aspects and the development of responsible governance models. New stakeholder relationships models require a methodological and technological framework. Further progress in sustainable tourism guided by the 2030 Agenda demands the establishment of worldwide recognised measurement indicators and policy frameworks. With a mixed methodological approach and a special focus on the sustainable development goals (SDGs), this paper provides a “state-of-the-art” update to sustainability research in tourism. The results obtained have been associated with their contribution to achieving SDGs. 尽管探索可持续旅游业的出版物大幅增长, 但关于旅游业和可持续性之间关系的辩论仍然没有结束。此外, 该部门还面临着2030年议程的挑战, 因为我们还没有设法遏制环境退化和社会差异。这项研究需要全面解决, 以便为未来的步骤提供信息, 并确定可持续旅游的做法, 以推进本行动计划的目标。 本研究采用混合方法, 通过VOSviewer和SciMat软件对来自科学网的311篇文章进行文献计量分析。此外, 它还包括对2019年和2020年期间该领域的趋势性研究课题的深入分析。 经过20年的可持续旅游研究, 所研究的课题框架和应用仍然存在很大的分散性。我们的结果显示, 研究朝着研究和测量可持续变化、社会和文化方面以及发展负责任的治理模式的方向发展。 新的利益相关者关系模型需要一个方法学和技术框架。在2030年议程的指导下, 可持续旅游业的进一步发展需要建立世界公认的测量指标和政策框架。 通过混合方法和对可持续发展目标（SDGs）的特别关注, 本文为旅游业的可持续性研究提供了 “最先进 “的更新。获得的结果与他们对实现可持续发展目标的贡献有关。 A pesar del importante crecimiento de las publicaciones que exploran el turismo sostenible, el debate sobre la relación entre turismo y sostenibilidad sigue abierto. Además, el sector se enfrenta al reto de la Agenda 2030, ya que aún no se ha conseguido frenar la degradación medioambiental y las disparidades sociales. Esta investigación debe abordarse de forma exhaustiva para informar de los pasos futuros e identificar las prácticas de turismo sostenible que harán avanzar los objetivos de este plan de acción. Este estudio aplica una metodología mixta, utilizando un análisis bibliométrico realizado por el software VOSviewer y SciMat con 311 artículos de la Web of Science. Además, incluye un análisis en profundidad de los temas de investigación de tendencia en el campo durante 2019 y 2020. Después de 20 años de investigación sobre el turismo sostenible, sigue habiendo una importante dispersión de los marcos tem&...
Citation: Tourism Review
PubDate: 2022-10-12
DOI: 10.1108/TR-12-2021-0568
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- The impact of fast trains on tourism development in China: the role of
local leaders-
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Authors: Taotao Deng, Ting Dan, Weishu Zhao
Abstract: High-speed railway (HSR) substantially affects tourism development, but this impact remains somewhat controversial. This study aims to explore the HSR–tourism nexus from the perspective of Chinese local governance. In the context of promotion tournament model in China, this study attempts to explain such controversy by including local leaders. Based on a data set from 25 cities in China’s Yangtze River Delta region during 2005–2019, this study uses a panel data regression model to examine local leaders’ moderating role in the HSR–tourism nexus. The tenure of local leaders has a significant moderating role in the impact of HSR implementation on tourism development. Furthermore, a shorter leaders’ tenure strengthens the boost to tourism development from HSR service. This paper enriches theoretical framework of leaders’ tournament theory. In addition, this study provides a new perspective to understand the HSR–tourism nexus better. This study identifies the moderating role of local leaders in the HSR–tourism nexus and expands the mechanism research of HSR–tourism nexus, which helps to explain the controversy of the HSR–tourism nexus. 高速铁路（HSR）对旅游业的发展有很大的影响, 但这种影响仍有一定的争议性。本研究从中国地方治理的角度探讨了高铁-旅游之间的关系。在中国晋升锦标赛模式的背景下, 本研究试图通过将地方领导纳入其中来解释这种争论。 基于2005-2019年中国长江三角地区25个城市的数据集, 我们利用面板数据回归模型来研究地方官员在高铁-旅游关系中的调节作用。 地方官员的任期在高铁开通对旅游业发展的影响中起着重要的调节作用。此外, 较短的官员任期会加强高铁连通对旅游业发展的促进作用。 本文丰富了官员锦标赛理论的理论框架。此外, 我们的研究为更好地理解高铁与旅游的关系提供了一个新的视角。我们确定了地方领导人在高铁-旅游关系中的调节作用, 拓展了高铁-旅游关系的机制研究, 有助于解释高铁-旅游关系的争论。 El tren de alta velocidad (TAV) afecta sustancialmente al desarrollo del turismo, pero este impacto sigue siendo algo controvertido. Este estudio explora el nexo entre el TAV y el turismo desde la perspectiva de la gobernanza local china. En el contexto del modelo de torneo de promoción en China, este estudio intenta explicar dicha controversia incluyendo a los líderes locales. Basándonos en un conjunto de datos de 25 ciudades de la región china del delta del río Yangtze durante el periodo 2005-2019, utilizamos un modelo de regresión de datos de panel para examinar el papel moderador de los líderes locales en el nexo entre el TAV y el turismo. El mandato de los líderes locales tiene un papel moderador significativo en el impacto de la implementación del TAV en el desarrollo del turismo. Además, un mandato más corto de los líderes refuerza el impulso al desarrollo turístico del servicio de TAV. Este trabajo enriquece el marco teórico de la teoría del torneo de líderes. Además, nuestro estudio proporciona una nueva perspectiva para entender mejor el nexo entre el TAV y el turismo. Identificamos el papel moderador de los líderes locales en el nexo TAV-Turismo y ampliamos la investigación del mecanismo de dicho nexo, lo que ayuda a explicar la controversia del nexo.
Citation: Tourism Review
PubDate: 2022-10-11
DOI: 10.1108/TR-06-2022-0288
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Adult children traveling with parents: exploring travel conflict and
parents’ subjective well-being-
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Authors: Jiajing Hu, Chuchu Ou, Mengying Zhang, Xingping Cao
Abstract: Drawing on solidarity-conflict model, expectancy disconfirmation theory and bottom-up spillover theory, this study aims to explore how intergenerational conflict is linked to parents’ subjective well-being through the serial mediating effects of family intimacy and travel satisfaction, self-efficacy and travel satisfaction. Based on a survey of 411 senior parents who have family travel experience, a structural equation modeling was performed to test the hypotheses. This study demonstrated the negative impacts of intergenerational conflict on parents’ travel satisfaction and subjective well-being and further reveals two serial mediators through individual level and family level (i.e. self-efficacy → travel satisfaction; family intimacy → travel satisfaction). The findings of this research generate valuable practical implications for family members and destination organizations. Adult children should consider different generations’ needs to choose tourism products, help parents reduce tension and negative emotions about unusual environments and build confidence. The destination organizations need to design family interaction projects with a sense of rituals to enhance family intimacy. This study focusing on the intergenerational conflict of adult children traveling with parents, empirically examines the negative impacts of intergenerational conflict on parents’ subjective well-being, uncovers the detrimental effects of family travel; it breaks the stereotype that family travel is always full of joy, enriching research on intergenerational relationships and family travel. 研究基于团结-冲突模型、期望不一致理论和自下而上溢出理论, 旨在通过家庭亲密度和旅行满意度、自我效能感和旅行满意度的链式中介效应探索代际冲突如何影响父母的主观幸福感。 基于411位有过家庭旅行经历的老年父母的调查数据, 运用结构方程模型检验假设。 研究验证了代际冲突对父母旅行满意度和主观幸福感的负面影响, 并进一步从个人层面和家庭层面揭示了两个链式中介的作用(即自我效能感→ 旅行满意度; 家庭亲密→ 旅行满意度)。 研究聚焦成年子女与父母一起旅行的代际冲突, 实证检验了代际冲突对父母主观幸福感的负面影响, 发现了家庭旅行中的消极面, 打破了家庭旅行总是充满欢乐的刻板印象, 丰富了代际关系和家庭旅行的研究成果。 研究结果为家庭成员和目的地组织提供了具有价值的实践指导。成年子女在选择旅游产品时需要考虑不同的代际需求, 帮助父母减少非惯常环境中的紧张和负面情绪, 建立自信心。目的地组织可设计更具仪式感的家庭互动项目, 帮助提高家庭亲密度。 Basado en el modelo de solidaridad-conflicto, la teoría de inconsistencia de expectativas y la teoría de desbordamiento de abajo hacia arriba, este estudio tiene como objetivo explorar cómo el conflicto intergeneracional está relacionado con el bienestar subjetivo de los padres a través de los efectos mediados de serie de la intimidad familiar y la satisfacción de viaje, la autoeficacia y la satisfacción de viaje. Basado en datos de encuestas de 411 padres mayores que tienen experiencia en viajes familiares, un modelo de ecuación estructural fue utilizado para probar las hipótesis. Este estudio demostró el impacto negativo del conflicto intergeneracional en la satisfacción de viaje de los padres y el bienestar subjetivo, y además reveló dos mediadores de serie a nivel individual y nivel familiar (es decir, autoeficacia →satisfacción de viaje; intimidad familiar →satisfacción de viaje). Este estudio se centra en el conflicto intergeneracional de los hijos adultos que viajan con sus padres, para examinar empíricamente el impacto negativo del conflicto intergeneracional en el bienestar subjetivo de los padres, revela los asp...
Citation: Tourism Review
PubDate: 2022-09-30
DOI: 10.1108/TR-03-2022-0164
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Rural tourism development between community involvement and residents’
life satisfaction: tourism agenda 2030-
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Authors: Yanju Jia, Rui Liu, Ang Li, Fengzhi Sun, Ronnie Yeh
Abstract: Aiming to investigate the direct and indirect effects of community involvement on residents’ life satisfaction, this study builds a conceptual framework through the mediation effect of perceived impacts and trust in government based on social exchange theory. The moderating effect of place attachment among these variables is proposed and empirically examined. The conceptual model and causal relationships were estimated by adopting structural equation modeling, a serial mediation and moderation analysis. A total of 362 valid questionnaire data from residents in five rural tourism communities of China were collected and used for data analysis. The results indicate that residents’ community involvement directly influences their life satisfaction and indirectly through perceived benefits and trust in government. Place attachment is also found to moderate the effect of community involvement on residents’ life satisfaction. This study tests the effect of community involvement on residents’ life satisfaction that evolves from linking community involvement to perceived tourism impacts and trust in government to increase life satisfaction within the rural tourism context. It simultaneously detects place attachment as a moderating variable. The findings of this study can provide valuable insights for rural tourism managers to improve residents’ life satisfaction. 为了探究社区参与对居民生活满意度的直接和间接影响, 本研究基于社会交换理论构建了通过感知影响和政府信任作为中介效应的理论模型。同时, 提出并实证检验了地方依恋在这些变量关系中的调节作用。 采用结构方程模型和一系列的中介和调节分析来估计概念模型和变量之间的因果关系。从中国五个乡村旅游社区收集了362份有效问卷并进行数据分析。 结果显示, 居民的社区参与不仅直接影响他们的生活满意度, 并且通过感知收益和政府信任对他们的生活满意度产生间接影响。研究还发现,地方依恋可以调节社区参与对居民生活满意度的影响关系。 本研究探讨了乡村旅游可持续发展中社区参与对生活满意度的影响, 这种影响从链接社区参与与旅游感知效应到政府信任, 从而提高生活满意度,同时检验了地方依恋的调节作用。本研究能够为乡村旅游管理者提高居民生活满意度提供有价值的建议。 Con el objetivo de investigar los efectos directos e indirectos de la participación de la comunidad en la satisfacción con la vida de los residentes, este estudio construye un marco conceptual a través del efecto mediador de los impactos percibidos y la confianza en el gobierno basado en la teoría del intercambio social. Se propone y examina empíricamente el efecto moderador del apego local entre estas variables. La relación causal entre el modelo conceptual y la estructura se estima a través del modelo de ecuación estructural, y se lleva a cabo una serie de análisis de mediación y regulación. Los datos fueron recolectados de 362 cuestionarios válidos de cinco comunidades de turismo rural en China. Los resultados muestran que la participación comunitaria de los residentes influye directamente en su satisfacción con la vida, e indirectamente a través de sus ingresos percibidos y la confianza en el Gobierno. El estudio también encontró que el apego local puede regular la participación de la comunidad en la satisfacción de los residentes con la vida. Este estudio explora el impacto de la participación comunitaria en la satisfacción con la vida en el desarrollo sostenible del turismo rural, que va desde la vinculación de la participación comunitaria y la percepción turística hasta la confianza del Gobierno, mejorando así la satisfacción con la vida. Al mismo tiempo, se examina la función reguladora del apego local. Los resultados de este estudio proporcionan información de referencia valiosa para que los administradores del turismo rural mejoren la satisfacción de los residentes con la vida.
Citation: Tourism Review
PubDate: 2022-09-23
DOI: 10.1108/TR-02-2022-0097
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Repeat tourists’ perceived unfavorable changes and their effects on
destination loyalty-
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Authors: Yaou Hu, Songjun Xu
Abstract: Repeat tourists are invaluable to tourist destinations. However, their perceptions and reactions toward unfavorable destination changes remain underexplored. This paper aims to answer two important and unresolved questions: how do repeat tourists react to perceived unfavorable changes' and what are the main unfavorable destination changes for repeat tourists' This research builds on the strategic memory protection theory. This paper consists of two studies (a quantitative one and a qualitative one) conducted in China. The quantitative study proposed and tested a structural equation model linking perceived unfavorable changes, tainted memories, revisit satisfaction and destination loyalty. Data were collected via a questionnaire distributed on an online survey platform with 416 valid responses. The qualitative study was conducted to determine the unfavorable destination changes that repeat tourists perceive. Ninety-five valid responses were used for analysis. This research empirically shows that perceived unfavorable changes diminish repeat tourists’ destination loyalty by tainting their initial memories and reducing revisit satisfaction. This full mediation confirms the importance of personal memories and psychology in tourism experiences. This research further uncovers two main types of unfavorable destination changes: destination mismanagement (i.e. overcommercialization, insufficient facilities, poor destination management, excessive prices and a decline in service qualities) and negative environmental changes (overtouristification, changes to natural and social environments and changes in tourist sites and activities). This research adds to the destination loyalty literature by unveiling actual repeat tourists’ revisit perceptions and psychological processes toward unfavorable destination changes. This research also identifies the typical unfavorable changes perceived by repeat tourists. 重游游客对旅游目的地来说极其重要。然而, 他们对不利的目的地变化的看法和反应仍未得到充分探讨。本研究旨在回答两个重要且未解决的问题：重游游客如何对感知到的不利变化做出反应？ 对重游游客来说, 不利的目的地变化主要有哪些？ 本研究以策略性记忆保护理论为理论基础, 包括两项在中国开展的研究（一项定量研究和一项定性研究）。定量研究提出并验证了一个将感知的不利变化、记忆破坏、重游满意度和目的地忠诚度相关联的结构方程模型。定量研究数据通过在线问卷平台收集, 共有 416份有效数据。定性研究的开展旨在确定重游游客所感知的不利目的地变化的类型, 共有95份有效访谈数据用于定性分析。 本研究通过实证分析表明, 感知到的不利变化会破坏重游游客最初的记忆和降低重游满意度, 进而降低了他们的目的地忠诚度。这种完全中介效应证实了个人记忆和心理在旅游体验中的重要性。本研究进一步揭示了两种主要的目的地不利变化类型：目的地管理不善（即过度商业化、设施不足、目的地管理缺位、价格过高、服务质量下降）和负面环境变化（过度旅游化、自然和社会环境变化、旅游景点和活动变化）。 本研究通过揭示真实的重游游客的重游感知和对不利目的地变化的心理过程, 丰富了目的地忠诚度研究的文献, 同时还总结...
Citation: Tourism Review
PubDate: 2022-08-30
DOI: 10.1108/TR-05-2022-0235
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- How to overcome the intention–behavior gap in sustainable tourism:
tourism agenda 2030 perspective article-
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Authors: Giampaolo Viglia, Diletta Acuti
Abstract: This study encourages a quantum leap knowledge encouraging tourism researchers to measure actual behavior. This study enhances the contribution of scholars to the achievement of Sustainable Development Goals; it is key to understand how to alleviate the distance between consumers’ intentions and behavior. This study proposes a conceptual figure that shows how relative value, rationality and social desirability are the key determinants that hamper intentions in becoming behaviors. This study encourages scholars to consider consumers’ perceptions and the relative value they attribute to sustainability in their decision-making and to conduct field studies that observe consumer behavior in the real world and measure not just the intentions, but what is actually happening. 为了提高学者们对实现可持续发展目标的贡献, 关键的问题是要了解如何减少消费者的意图和行为之间的距离。 我们想鼓励旅游研究人员测量实际行为, 成就一个飞跃性的知识。 我们提出了一个概念图, 显示了相对价值、理性和社会期望是如何成为阻碍意图变成行为的关键决定因素的。 我们鼓励学者们考虑消费者的看法和他们在决策中赋予可持续性的相对价值, 并进行实地研究, 观察消费者在现实世界中的行为, 不仅衡量意图, 更要衡量实际发生的情况。 Para mejorar la contribución de los estudiosos a la consecución de los Objetivos de Desarrollo Sostenible, es fundamental entender cómo se puede paliar la distancia entre las intenciones y el comportamiento de los consumidores. Queremos impulsar un salto en el conocimiento que anime a los investigadores del turismo a medir el comportamiento real. Proponemos una figura conceptual que muestra cómo el valor relativo, la racionalidad y la deseabilidad social son los determinantes clave que dificultan que las intenciones se conviertan en comportamientos. Animamos a los estudiosos a tener en cuenta las percepciones de los consumidores y el valor relativo que atribuyen a la sostenibilidad en su toma de decisiones y a realizar estudios de campo que observen el comportamiento de los consumidores en el mundo real y midan no sólo las intenciones, sino lo que realmente ocurre.
Citation: Tourism Review
PubDate: 2022-08-25
DOI: 10.1108/TR-07-2022-0326
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Digital accessibility of smart cities - tourism for all and reducing
inequalities: tourism agenda 2030
Open Access Article-
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Authors: Elena Fernández-Díaz, Carmen Jambrino-Maldonado, Patricia P. Iglesias-Sánchez, Carlos de las Heras-Pedrosa
Abstract: There is widespread agreement that the tourism sector should address the issue of sustainability. The purpose of this study is to analyze the digital accessibility of the cities awarded as European Capitals of Smart Tourism for their innovative, accessible and sustainable practices by the European Commission. An analysis of the digital level of accessibility of 50 uniform resource locator (URL) of European cities was undertaken. The analysis followed the international evaluation requirements of the World Wide Web (W3C). The results show that none of the official Web pages analyzed obtained 100% in relation to the digital accessibility requirements. The main factors that pose barriers to communication and interaction were identified. The paper encourages smart tourism destinations to overcome the challenge of matching both dimensions of accessibility to obtain barrier-free information to ensure cities are inclusive and sustainable in line with Agenda 2030 (sustainable development goal [SDG] 11). The concept of tourism for all receives special attention in the sector, and this notion is reflected in the UN SDGs. However, accessibility has not been extensively analyzed in relation to the cohesion between the digital and the physical dimension. Tourism research tends to focus on accessible experiences within destinations. This paper introduces a new insight into the key issue of digital accessibility, which can promote destination choice and influence the tourism experience. 人们普遍认为, 旅游业应该解决可持续性问题。本研究旨在分析被欧盟委员会授予欧洲智慧旅游之都的城市的数字可及性, 以了解其创新、可及和可持续的做法。 对50个欧洲城市的URL的数字可及性进行了分析。该分析遵循万维网（W3C）的国际评估标准。 结果显示, 所分析的官方网页中没有一个获得100%的数字无障碍要求。对交流和互动构成障碍的主要因素被确认。 全民旅游的概念在该领域受到特别关注, 这一概念也反映在联合国可持续发展目标（SDGs）中。然而, 无障碍性还没有被广泛地分析到数字和物理层面之间的凝聚力。旅游研究倾向于关注目的地内的无障碍体验。本文对数字可及性这一关键问题提出了新的见解, 它可以促进目的地的选择并影响旅游体验。 本文鼓励智能旅游目的地克服挑战, 使无障碍环境的两个维度相匹配, 以获得无障碍信息, 确保城市的包容性和可持续性符合2030年议程（SDG 11）。 Existe un acuerdo generalizado en el sector turístico para abordar la cuestión de la sostenibilidad. Este estudio pretende analizar la accesibilidad digital de las ciudades premiadas como Capitales Europeas del Turismo Inteligente por sus prácticas innovadoras, accesibles y sostenibles por la Comisión Europea. Se realizó un análisis del nivel de accesibilidad digital de cincuenta (50) URL de ciudades europeas. El análisis siguió las normas internacionales de evaluación de la World Wide Web (W3C). Los resultados muestran que ninguna de las páginas Web oficiales analizadas obtuvo el 100% en relación con los requisitos de accesibilidad digital. Se identificaron los principales factores que suponen barreras para la comunicación y la interacción. El concepto de turismo para todos recibe especial atención en el sector y esta noción se refleja en los Objetivos de Desarrollo Sostenible (ODS) de la ONU. Sin embargo, la accesibilidad no se ha analizado ampliamente en relación con la cohesión entre la dimensión digital y la física. La investigación turística tiende a centrarse en las experiencias accesibles dentro de los destinos. Este artículo introduce una nueva perspectiva sobre la cuestión clave de la accesibilidad digital, que puede promover la elección del destino e influir en la experiencia turística. El documento anima a los destinos turísticos inteligentes a superar el reto de hacer coincidir ambas dimensiones de la accesibilidad para obtener información sin barreras que garantice que las ciudades sean inclusivas y sostenibles en línea con la Agenda 2030 (ODS 11).
Citation: Tourism Review
PubDate: 2022-08-24
DOI: 10.1108/TR-02-2022-0091
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Modelling competitive advantage using the concepts of big data and social
media to develop a sustainability strategy-
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Authors: Jeou-Shyan Horng, Chih-Hsing Liu, Sheng-Fang Chou, Tai-Yi Yu, Yen-Ling Ng
Abstract: This study aims to propose an integrated moderated mediation model to examine the process by which hotels obtain competitive advantage from the perspective of hotel managers. After obtaining the agreement of the participants, a total of 560 candidates, all of whom were hotel managers, completed a survey administered online over a three-month period from November 2020 to January 2021. Ultimately, 257 valid responses were obtained after data screening by research assistants, for a response rate of 45.89%. By reference to the concepts of big data (BD) and sustainability, the results show that BD management is a foundational attribute with respect to the indirect effects of BD analytics capabilities via proactive market orientation and social media collaboration. Furthermore, sustainability commitments and marketing are found to affect the relationship between such analytics capabilities and competitive advantage. Additionally, information sharing and food services have positive moderating effects that strengthen the changes in critical attributes during the process of obtaining competitive advantage. To date, despite the proliferation of the concepts of BD, social media and sustainability, there is a lack of adequate empirical evidence and systematic literature reviews to comprehensively synthesize the emerging body of literature in the fields of tourism and hospitality research. 本研究于2020年11月到2021年1月的三个月期间, 在取得560位饭店管理者的同意后, 让他们完成了在线问卷调查。最终, 经过研究助理的数据筛选后, 收集到257份有效问卷, 有效回收率为45.89%。 本研究提出了一个调节式中介模型, 透过酒店管理者的角度来探讨酒店获得竞争优势的过程。 研究结果显示, 大数据管理透过参考大数据和永续的概念, 探讨主动式市场导向和社交媒体协作对大数据分析能力产生间接影响的基本重要归因。此外, 永续承诺和行销会影响分析能力与竞争优势之间的关系。再者, 信息共享和食品服务的关系起着显著的调节作用, 在获得竞争优势的过程中加强了关键属性间的关系。 迄今为止, 尽管大数据、社交媒体和永续的概念逐渐受到重视, 但仍缺乏足够的实证和系统性文献综整来阐逑观光餐旅研究文献缺憾。 Tras obtener el consentimiento de los participantes, un total de 560 candidatos, todos directores de hotel, completaron una encuesta online en un período de tres meses, desde noviembre de 2020 hasta enero de 2021. Finalmente, se obtuvieron 257 respuestas válidas tras un proceso de comprobación por los técnicos de investigación, lo que supone una tasa de respuesta del 45,89%. Este estudio propone un modelo de mediación moderado integrado para examinar el proceso por el cual los hoteles obtienen ventajas competitivas desde la perspectiva de los directores de hotel. Haciendo referencia a los conceptos de macrodatos y sostenibilidad, los resultados muestran que la gestión de macrodatos es un atributo fundamental para los efectos indirectos de las capacidades analíticas de macrodatos a través de la orientación proactiva al mercado y la colaboración en los medios sociales. Además, se observa que los compromisos de sostenibilidad y el marketing afectan a la relación entre dichas capacidades analíticas y la ventaja competitiva. Asimismo, el intercambio de información y los servicios de alimentación tienen efectos moderadores positivos que fortalecen los cambios en los atributos críticos durante el proceso de obtención de una ventaja competitiva. Hasta la fecha, a pesar de la proliferación de los conceptos de macrodatos, medios sociales y sostenibilidad, se carece de evidencia empírica adecuada y de revisiones bibliográficas sistemáticas que sinteticen de forma exhaustiva la literatura emergente en los campos de investigación del turismo y la industria hotelera.
Citation: Tourism Review
PubDate: 2022-08-11
DOI: 10.1108/TR-01-2022-0012
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Holiday travel intention in a crisis scenario: a comparative analysis of
Spain's main source markets-
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Authors: Teresa Villacé-Molinero, Juan José Fernández-Muñoz, Ana Isabel Muñoz-Mazón, M. Dolores Flecha-Barrio, Laura Fuentes-Moraleda
Abstract: This study proposes an extension of the theory of planned behaviour (TPB) model to understand international travellers' intentions to visit Spain. This study aims to compare whether the predictive variables of the intention to travel differ depending on nationality. The extension includes: perceived risk, loyalty to the destination, past travel experience, public opinion climate and electronic word-of-mouth (eWOM). A multiple-indicator, multiple-cause (MIMIC) model was developed as a structural equational model to predict the 1,978 participants' intention to travel. The structural model was used to determine the theoretical model for the total sample and by nationality (Germans, Britons and those from other European countries). The extended models fitted the data well, explaining 64%–68% of the total variance, while differences depending on tourist nationality were also found. The MIMIC model indicated that German people's intention to travel to a holiday destination was influenced by their perception of risk, eWOM and loyalty to the country. In the British group, only the TPB variables were relevant. For those of other European nationalities, loyalty and eWOM were also significant. Travel experience, used as a variable in previous studies, was shown not to be significant. Overall, these results offer insights into how people from diverse countries and cultures embrace the aforementioned constructs when making travel decisions. This study also has practical implications for policymakers in holiday tourism destinations, such as Spain. In particular, this study provides a better understanding of Britons' and Germans' travel intentions and could be beneficial for guiding policies for the recovery of the tourism industry in major tourism destinations. Previous studies have applied various extended TPBs to one specific country or made comparisons between Asian countries. This study’s proposal makes a comparison of the variables used to predict the intention to visit a holiday destination among the European countries. 本研究提出了计划行为理论 (TPB) 模型的扩展, 以了解国际旅行者访问西班牙的意图。目的是比较旅行意图的预测变量是否因国籍而异。扩展包括：感知风险、对目的地的忠诚度、过去的旅行经历、舆论氛围和电子口碑（eWOM）。 开发了一个多指标、多原因 (MIMIC) 模型作为结构方程模型来预测 1,978 名参与者的旅行意图。结构模型用于确定总样本和国籍（德国人、英国人和来自其他欧洲国家的人）的理论模型。 扩展模型很好地拟合了数据, 解释了总方差的 64%–68%, 同时还发现了取决于旅游国籍的差异。 MIMIC 模型表明, 德国人前往度假目的地的意愿受到他们对风险、eWOM 和对国家忠诚度的认知的影响。在英国组中, 只有 TPB 变量是相关的。对于其他欧洲国家的人来说, 忠诚度和 eWOM 也很重要。旅行经验, 在以前的研究中用作变量, 被证明并不重要。总体而言, 这些结果提供了有关来自不同国家和文化的人们在做出旅行决定时如何接受上述结构的见解。 以前的研究已经将各种扩展的 TPB 应用于一个特定的国家或在亚洲国家之间进行了比较。我们的建议对用于预测欧洲国家旅游目的地意图的变量进行了比较。 Este estudio propone una extensión del modelo de la teoría del comportamiento planificado (TPB) para comprender las intenciones de visitar España de los viajeros internacionales. El objetivo es comparar si las variables que predicen la intención de viajar difieren según la nacionalidad. Esta extensión del modelo incluye variables como: riesgo percibido, lealtad al destino, experiencia de viaje anterior, clima de la opinión pública y el boca a boca electrónico (eWOM). Se desarroll...
Citation: Tourism Review
PubDate: 2022-08-05
DOI: 10.1108/TR-03-2022-0131
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Accessible Tourism – understanding blind and vision-impaired tourists’
behaviour towards inclusion-
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Authors: Guanghui Qiao, Yating Cao, Junmiao Zhang
Abstract: The physiological and psychological issues that limit people with vision impairment make it difficult for them to participate in tourism activities and enjoy the various benefits of tourism. This study aims to construct a theoretical model of the tourism-influencing factors that can lead to problems for people with vision impairment to meet their travel desires and improve their enjoyment of life. This study adopted a mixed-methods approach. A theoretical model of the tourism-influencing factors for people with vision impairment was constructed based on grounded theoretical analysis of interviews and was then tested in a quantitative survey. In the first stage, a new theoretical model of the tourism-influencing factors for people with vision impairment was conducted. In the second stage, five research hypotheses arising from the theoretical model were tested in a quantitative survey. The results show that internal psychological perception, perceived behavioural control and perceived social intention have a significant positive impact on the tourism intention behaviour of people with vision impairment. However, subjective norms do not significantly influence the tourism behaviour intention of people with vision impairment. The right to tourism should be available to disabled as well as to able-bodied people. Few tourism research studies have focused on people with vision impairment, and the influencing factors on the behaviour of people with vision impairment have not received due attention. This study extends the theoretical model of the theory of planned behaviour and provides a new perspective for understanding the travel behaviour intention of people with vision impairment. 视障者受生理和心理问题的限制, 较难参与旅游活动并享受旅游带来的各种好处。本研究旨在构建出视障者旅游行为影响因素理论模型, 以满足视障群体的旅游需求, 并提高他们的生活幸福感。 本研究采用混合研究方法。以访谈为基础进行扎根理论分析, 构建出视障者旅游行为影响因素的理论模型, 并通过定量研究验证模型。 第一阶段, 构建了视障者旅游行为影响因素的新理论模型。第二阶段, 根据构建出的理论模型提出五个研究假设, 并通过定量研究进行验证。研究结果显示内在心理感知、知觉行为控制和社会支持感知对视障者旅游行为意向存在显著正向影响, 而主观规范对视障者旅游行为意向的影响不显著。 视障者同健全者拥有平等的旅游权利。但旅游研究中针对视障群体的研究很少, 对视障者旅游行为影响因素的研究更未得到应有的重视。本研究拓展了计划行为理论模型, 为理解视障者旅游行为意向提供了新的视角。 La limitación de los problemas físicos y psicológicos de las personas con discapacidad visual, dificulta su participación en actividades turísticas y el disfrute de los beneficios del turismo. El objetivo de este estudio es construir un modelo teórico de los factores que influyen en el turismo y que puedan causar problemas a las personas con discapacidad visual para satisfacer sus deseos turísticos y mejorar su disfrute de la vida. En este estudio se utilizó un método mixto. Sobre la base del análisis de la teoría de la raíz de la entrevista, se construye el modelo teórico de los factores que influyen en el turismo de las personas con discapacidad visual. En la primera etapa, se establece un nuevo modelo teórico sobre los factores que influyen en el turismo de las personas con discapacidad visual. En la segunda etapa, se investigan cuantitativamente las cinco hipótesis de investigación presentadas por el modelo teórico. Los resultados mostraron que la percepción psicológica interna, el control del comportamiento percibido y la intención social percibida tenían un efecto positivo significativo en el comportamiento de la intención turística de los pacientes con discapacidad visual. Sin embargo, las normas subjetivas no tienen un efecto significativo en la intención de compo...
Citation: Tourism Review
PubDate: 2022-08-04
DOI: 10.1108/TR-03-2022-0129
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Customer responses to airline companies' service failure and recovery
strategies: the moderating role of service failure habit-
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Authors: Ahmed Mohamed Elbaz, Mohammad Soliman, Alamir Al-Alawi, Bassam Samir Al-Romeedy, Moustafa Mekawy
Abstract: The purpose of this study is to investigate the perceived severity of service failure (PSSF) and service recovery strategies (SRSs) as antecedents of customer forgiveness (CF), customer reconciliation, negative word-of-mouth and re-patronage intention as outcomes across two Middle Eastern countries: Egypt and Oman. A quantitative technique was used, using a questionnaire, to collect data from customers of the national airline companies of Egypt and Oman. The perspectives of 1,084 airline customers were analysed using partial least squares-structural equation modelling. The results of this study show that service failure severity has a negative influence on the effectiveness of SRSs. In turn, proper SRSs strongly and positively affect both Egyptian and Omani CF. Furthermore, the findings of this study indicate that service failure habit plays an important role in increasing the negative influence of perceived service failure severity on Egyptian, but not Omani, CF. Overall, results suggest that CF differs considerably between Egyptians and Omanis. This study developed and empirically examined a comprehensive conceptual model of the drivers and outcomes of CF of airline companies. This study provides academics with meaningful insights into how social and cultural differences between customers in different countries can result in sometimes dramatically different behaviours following a service failure. 本研究在埃及和阿曼两个中东国家调查了感知的服务失败严重性（PSSF）, 并将其作为服务恢复策略, 作为顾客宽恕, 顾客和解, 负面口碑和重购意向的前因变量。 本研究采用定量方法, 使用问卷调查, 从埃及和阿曼国家航空公司的顾客中收集数据。使用PLS-SEM分析了1084个航空公司客户的观点。 结果表明, 服务失败严重性对服务恢复策略的有效性有负面影响。相应地, 适当的服务恢复策略对埃及和阿曼顾客的宽恕度有强烈的积极影响。此外, 研究结果表明, 在埃及（而不是阿曼）的顾客中, 服务失败习惯对感知到的服务失败严重程度对宽恕的负面影响方面起着重要作用。总体而言, 结果表明, 埃及和阿曼顾客之间的顾客客户宽恕差异很大。 本研究开发并实证检验了航空公司顾客宽恕的驱动因素和结果的综合概念模型。本研究为学界提供了有意义的见解, 即了解不同国家/地区的顾客之间的社会和文化差异如何导致服务失败后出现截然不同的行为。 Este estudio analizó la gravedad percibida de los fallos del servicio de reclamaciones (PSSF) y quejas como antecedentes de respuesta a los clientes, la reconciliación con el mismo, el boca a boca negativo y la intención de patrocinio como resultados en dos países del Medio Oriente (MO): Egipto y Omán. se empleó una técnica cuantitativa, utilizando un cuestionario, para recopilar datos de los clientes de las compañías aéreas nacionales de Egipto y Omán. Se analizaron las perspectivas de 1084 clientes de aerolíneas utilizando PLS-SEM. los resultados muestran que la gravedad de los fallos en el servicio tiene una influencia negativa en la efectividad de las estrategias del servicio de reclamaciones. Asimismo, las estrategias de este tipo afectan fuerte y positivamente sobre la empatía de los clientes egipcios y omaníes. Además, los resultados indican que los fallos en el servicio de quejas, juega un papel importante en el aumento de la influencia negativa de la severidad percibida sobre el servicio y la consideración a la hora de perdonar por parte del cliente egipcio, pero no en el omaní. En general, los resultados sugieren que el perdón del cliente difiere considerablemente entre egipcios y omaníes. el estudio se desarrolló y se implementó empíricamente sobre un modelo conceptual integrado de impulsores y resultados del perdón de los clientes de las compañías aéreas. El estudio brinda a los académicos información significativa sobre cómo las diferencias sociales y culturales entre los clientes en diferen...
Citation: Tourism Review
PubDate: 2022-07-28
DOI: 10.1108/TR-03-2022-0108
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Rural tourism experience research: a bibliometric visualization review
(1996-2021)-
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Authors: Hongmei Guan, TaoZhen Huang
Abstract: This study aims to identify the intellectual structures, current hotspots and research directions on rural tourism experience (RTE)–related fields from 1996 to 2021. The authors collected 589 journal articles and reviews from the Web of Science Core Collection and Scopus database and analyzed them through VOSviewer and CiteSpace. The results indicate a trend of gradual increase in RTE research, covering three main research themes. The most productive countries and institutions with RTE-related publications are mostly members of the European Union. However, the Asia-Pacific region is growing in RTE research and establishing influence. The author collaboration network and influential journals show the importance of the Malaysian authors and top travel journals. The discipline structure, critical articles and high-frequency keywords reflect the research hotspots and trends of RTE. This study systematically reviews the RTE-related publications over the past 26 years. Accordingly, it can assist scholars gain a more comprehensive understanding of RTE research and acquire future research directions. 本研究的目的是确定 1996 年至 2021 年乡村旅游体验（RTE）相关领域的知识结构、当前热点和研究方向。 从 Web of Science (WOS) 核心合集和 Scopus 数据库中收集了总共 589 篇期刊文章和评论, 并通过 VOSviewer 和 CiteSpace 进行了分析。 结果显示 RTE 研究呈现逐渐增加的趋势, 涵盖三个主要研究主题。 RTE相关出版物最具生产力的国家和机构大多来自欧盟国家。然而, 亚太地区的 RTE 研究正在不断增长, 并建立了影响力。作者合作网络和有影响力的期刊显示了马来西亚作者和顶级旅游期刊的重要性。学科结构、重要文章和高频关键词都反映了RTE的研究热点和趋势。 本文系统回顾了过去 26 年来与 RTE 相关的出版物。从而有助于学者们对RTE研究有更全面的了解, 并获得未来的研究方向。 este estudio tiene como objetivo identificar las estructuras intelectuales, los hotspots actuales y las direcciones de investigación en los campos relacionados con la experiencia en turismo rural (RTE) de 1996 a 2021. se recogieron 589 artículos y reseñas de revistas de la colección Web of Science (WOS) y la base de datos Scopus yse analizaron a través de VOSviewer y CiteSpace. los resultados indican una tendencia de aumento gradual en la investigación de la RTE, que abarca tres temas principales de investigación. Los países e instituciones más productivos con publicaciones relacionadas con RTE son en su mayoría miembros de la Unión europea (UE). Sin embargo, la región Asia-Pacífico está creciendo en investigación RTE y estableciendo influencia. La red de colaboración de autores y las revistas influyentes muestran la importancia de los autores malasios y las principales revistas de viajes. La estructura de la disciplina, los artículos críticos y las palabras clave de alta frecuencia reflejan los hotspots de investigación y las tendencias de RTE. este estudio revisa sistemáticamente las publicaciones relacionadas con RTE en los últimos 26 años. En consecuencia, puede ayudar a los académicos a obtener una comprensión más amplia de la investigación RTE y adquirir futuras direcciones de investigación.
Citation: Tourism Review
PubDate: 2022-07-27
DOI: 10.1108/TR-03-2022-0147
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Tourism value chain: synthesizing value webs to support tourism
development and planning-
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Authors: Yoan Adi Wibowo Sutomo, Corinthias P.M. Sianipar, Mrittika Basu, Kenichiro Onitsuka, Satoshi Hoshino
Abstract: Tourism encompasses multiple activities along with actors, locations and roles involved. Thus, tourism development and planning should consider value-added activities that form a tourism value chain (TVC). In the literature, the conceptual and practical understanding of TVC is significantly diverse, making it challenging to comprehend the entire framework. This study aims to synthesize a general TVC framework. This review uses the Preferred Reporting Items for Systematic Reviews and Meta-Analyses protocol to search for and select relevant literature in two databases (Scopus® and Web of Science™). Covering six aspects (logic, scope, value, perspective, type and scale), this study systematically analyzes the selected empirical studies to synthesize a functional framework of TVC as the basis to explore insights for effective TVC practices. The results show that existing empirical studies have adopted four types of logic (supply logic, destination logic, global value chain and tourism global value chain), which complement each other in explaining the entire concept of TVC. Besides, the TVC concept is applicable on various scales and in different types of tourism with slight practical differences. Furthermore, values appear in various forms and offer benefits for suppliers and consumers as primary actors in TVC. Findings for the six aspects form tourism value webs as the functional framework of TVC. This study offers a wide-ranging review of various empirically implemented TVC concepts for comprehensive TVC-based tourism development and planning. This review sets a theoretical foundation for future studies to improve the body of knowledge of TVC and tourism development and planning in general. 旅游活动横跨多重行动者、地点及不同角色, 因此旅游的发展及规划需考虑各项加值活动, 进而组织旅游价值链（tourism value-chain, TVC）。综观学界对价值链的定义发现, 不同文献在概念上及操作上的理解差异甚大, 本研究之目标即为整合出一套可供一般化的价值链框架。 本研究由系统性文献分析出发, 提出旅游价值链的实用框架, 并以此为基础, 针对有效的旅游价值链实践提供洞见。本文检索两大学术资料库（Scopus® 与Web of Science™）之文献, 并以PRISMA 架构汇整后, 从六大面向进行整合：逻辑、范围、价值、视角、类型及规模。 本研究发现过往研究采用了四种逻辑, 包含供给逻辑、目的地逻辑、全球价值链及旅游全球价值链。既有文献也证实, 旅游价值链的概念可以微调后应用在不同规模及类型的旅游研究。此外, 对于旅游价值链的主要行动者（也就是旅游服务的提供者和消费者）而言, 价值也会以不同类型呈现并为其带来利益。六个方面的调查结果形成了旅游价值网 (TVW) 作为 TVC 的概念框架 本研究广泛回顾了应用旅游价值链概念的研究文献, 并建立全面性的理解框架, 期能为后续旅游价值链、旅游发展及规划相关研究提供知识基础。 El turismo abarca múltiples actividades junto con los actores, los lugares y los roles involucrados. Por lo tanto, el desarrollo y la planificación del turismo deben tener en cuenta las actividades de valor añadido que forman una cadena de valor turístico (TVC). En la literatura, la comprensión conceptual y práctica de la TVC es significativamente diversa, lo que dificulta la comprensión de todo el marco. Este estudio pretende sintetizar un marco general de TVC. Esta revisión emplea el protocolo PRISMA para buscar y seleccionar la literatura relevante en dos bases de datos (Scopus® y Web of Science™). Abarcando seis aspectos (lógica, alcance, valor, perspectiva, tipo y escala), este estudio anal...
Citation: Tourism Review
PubDate: 2022-07-27
DOI: 10.1108/TR-12-2021-0566
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- How environmental emotions link to responsible consumption behavior:
tourism agenda 2030-
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Authors: Wei Xiong, Meijiao Huang, Xi Yu Leung, Yuanhui Zhang, Xiaomei Cai
Abstract: The aim of this study was to investigate the themes related to the achievement of Sustainable Development Goal (SDG) 12 in relation to tourism, and specifically to explore how the emotional psyche affects tourists’ environmentally responsible behaviors. Based on the value-belief-norm theory, a research framework was developed to examine the serial mediation effects of environmental emotions in predicting tourists’ environmentally responsible behaviors. A total of 741 responses was collected from an online survey. Data were analyzed by the partial least squares structural equation modeling. Environmental concern does not directly predict tourists’ environmentally responsible behaviors. Instead, environmental awe and environmental worry serially mediate the relationship between environmental concern and tourists’ environmentally responsible behaviors. This study extends the value-belief-norm theory by integrating environmental emotions and empirically tests the effect of multiple psyches on responsible consumption, contributing to the achievement of SDG 12 in UN Agenda 2030. 本研究的目的是探究与旅游相关的可持续发展目标12的实现, 特别是探讨环境情感如何影响旅游者的环境责任行为。 基于价值信念-规范理论, 构建了环境情感预测旅游者环境责任行为的链式中介模型。研究共收集741份有效样本, 并采用偏最小二乘结构方程模型进行分析。 环境关心并不能直接预测旅游者的环境责任行为。但是, 环境敬畏和环境忧虑在环境关心与环境责任行为之间起链式中介作用。 本研究将环境情感扩展到价值信念规范理论中, 并实证检验了环境敬畏和环境忧虑两种环境情感对旅游者的负责任消费行为的影响, 呼应了联合国2030年议程中的可持续发展目标12。 el objetivo de este estudio fue investigar los temas relacionados con el logro del Objetivo de Desarrollo Sostenible 12 en relación con el turismo, y específicamente explorar cómo la psique emocional afecta los comportamientos ambientalmente responsables de los turistas. Basado en la teoría del valor-creencia-norma, se desarrolló un marco de investigación para examinar los efectos de mediación en serie de las emociones ambientales en la predicción de los comportamientos ambientalmente responsables de los turistas. Se recopiló un total de 741 respuestas de una encuesta en línea. Los datos se analizaron mediante el modelo de ecuaciones estructurales de mínimos cuadrados parciales. la preocupación ambiental no predice directamente los comportamientos ambientalmente responsables de los turistas. En cambio, el temor ambiental y la preocupación ambiental median en serie la relación entre la preocupación ambiental y los comportamientos ambientalmente responsables de los turistas. este estudio amplía la teoría del valor-creencia-norma al integrar las emociones ambientales y prueba empíricamente el efecto de múltiples psiques en el consumo responsable, contribuyendo al logro del ODS 12 en la Agenda 2030 de la ONU.
Citation: Tourism Review
PubDate: 2022-07-21
DOI: 10.1108/TR-01-2022-0010
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Low-carbon tourism: determining domestic tourist perception from Thailand:
TOURISM AGENDA 2030-
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Authors: Pipatpong Fakfare, Walanchalee Wattanacharoensil
Abstract: Underpinned by three-factor theory, this study aims to: examine the dynamics (asymmetry) of multi-quality low-carbon attributes towards the Thai tourists’ perception and prioritise carbon-tourism attributes on the basis of impact-range performance and asymmetric analysis. The study applies a multi-method approach to derive the low-carbon tourism (LCT) items before conducting exploratory factor analysis to identify the underlying dimensions. Impact range performance analysis and impact asymmetry analysis were carried out to explore the asymmetric or symmetric relationship associated with tourists’ perception of LCT. Findings reveal the three dimensions of the LCT attributes. Out of the 29 attributes, nine are regarded as “must-have” categories, such that tourists will be disappointed at the efforts of a low-carbon destination if these attributes are missing, but they will feel neutral if the attributes are present. Six LCT attributes fall into the “hybrid” category, such that tourists will appreciate if they perceive these attributes to be available for LCT and feel disappointed if these attributes are not or poorly offered. Fourteen attributes are considered under the “value-added” category, meaning tourists will only appreciate if they encounter these attributes at the destination, and the lack thereof will not cause any dissatisfaction or negative perception from tourists. Through the multi-quality asymmetric analysis, the study provides deep insights into the degree of perception of the 29 LCT attributes. The study offers tangible guidelines to destination authorities and pinpoints the necessity to provide attributes, especially in the “hybrid” and “must-have” categories, to avoid tourists’ negative perceptions when they visit a low-carbon destination. 低碳旅游: 决定泰国游客感知——2030年旅游议程 目的-本研究基于三因素理论, 旨在: 1) 探讨多质量低碳属性对泰国游客的积极认知的动态性（即非对称性）; 2) 基于影响范围性能和非对称分析确定低碳旅游属性的优先次序。 本研究在进行探索性因素分析以确定潜在维度之前, 采用了多方法途径推导出低碳旅游（LCT）项目。通过影响范围性能分析(IRPA)和影响非对称性分析(IAA) , 来探索与游客对LCT的积极认知相关的不对称或对称关系。 研究结果显示了LCT属性的三个维度。在29个属性中, 有9个被视为“必备”类别, 这意味着如果这些属性缺失, 游客就会对低碳旅游目的地的努力感到失望, 但如果这些属性存在, 则会保持中立。6个LCT属性属于"混合 “类别, 这意味着如果游客认为LCT有这些属性, 他们会很赞赏, 但如果没有这些属性或提供的属性不佳, 他们则会感到失望。14个属性被认为属于"增值 “类别, 这意味着游客只有在旅游目的地遇到这些属性时才会感到赞赏, 而缺乏这些属性则不会引起游客的不满或负面看法。 通过多质量非对称性分析, 本研究对理解29个LCT属性的认知程度提供了深刻的见解。该研究为旅游目的地管理机构提供了切实的指导, 并明确指出了提供属性的必要性, 特别是在"混合"和"必备"类别中, 以避免游客在前往低碳旅游目的地时产生负面看法。 Turismo con bajas emisiones de carbono: determinación de la percepción de los turistas de tailandia: AGENDA DE TURISMO 2030 El estudio aplica un enfoque multimétodo para obtener los elementos del tur...
Citation: Tourism Review
PubDate: 2022-07-05
DOI: 10.1108/TR-12-2021-0537
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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- Livestreaming in tourism: What drives tourism live streamers to share
their travel experiences'-
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Authors: Fangxuan (Sam) Li, Jianan Ma, Yun Tong
Abstract: This study aims to explore tourism live streamers’ motivations of sharing their travel experiences based on the grounded theory. The use of purposive and snowball sampling methods was used to conduct 22 in-depth semi-structured interviews. The manuscript was analyzed based on the grounded theory. This study identifies five tourism live streamers’ motivations of sharing their travel experience, including information sharing, entertainment, self-presentation, monetary incentives and socialization. Information sharing and entertainment are identified as the most important motivations of travel livestreaming (TLS) among the motivations. Monetary incentive is identified as a new motivation for tourism live streamers compared to other social media users. This study provides valuable suggestions for livestreaming platforms and tourism product providers to attract more tourism live streamers and better serve them. To the best of the authors’ knowledge, this is one of the first studies to offer empirical findings and discussions on tourism live streamers’ motivations of sharing their travel experiences. 旅游直播：是什么驱使旅游直播者分享他们的旅游经历？ 本研究旨在基于扎根理论探讨旅游直播主分享旅游体验的动机。 使用目的性和滚雪球抽样方法进行了22个深入的半结构化访谈。 本研究采用扎根理论对数据进行分析。 本研究发现了五种旅游直播主分享旅游体验的动机, 包括信息共享、娱乐、自我展示、金钱激励和社交。信息共享和娱乐被认为是旅游直播最重要的动机。与其他社交媒体的用户相比, 货币激励被认为是旅游直播的新动机。 本研究为直播平台和旅游产品提供商提供有用的建议, 以吸引更多的旅游直播者并更好地为他们服务。 这是对旅游直播主分享旅游体验的动机提供实证研究结果和讨论的首批研究之一。 Turismo en vivo: ¿qué conduce un transmiertor en vivo Para compartir su experiencia de viaje' este estudio tiene como objetivo explorar las motivaciones de los transmisores en vivo del turismo para compartir sus experiencias de viaje según la teoría fundamentada. Des méthodes d'échantillonnage raisonné et boule de neige ont été utilisées pour mener 22 entrevues semi-structurées approfondies. Le manuscrit a été analysé sur la base de la théorie ancrée. este estudio identifica las motivaciones de cinco transmisores en vivo del turismo para compartir su experiencia de viaje, incluido el intercambio de información, el entretenimiento, la autopresentación, los incentivos monetarios y la socialización. El intercambio de información y el entretenimiento se identifican como las motivaciones más importantes de la transmisión en vivo de viajes (TLS) entre las motivaciones. El incentivo monetario se identifica como una nueva motivación para el transmisor en vivo del turismo en comparación con los usuarios de otras redes sociales. este estudio proporciona sugerencias útiles para que las plataformas de transmisión en vivo y los proveedores de productos turísticos atraigan a más transmisores turísticos en vivo y les brinden un mejor servicio. este es uno de los primeros estudios que ofrece hallazgos empíricos y debates sobre las motivaciones de los transmisores en vivo del turismo para compartir sus experiencias de viaje.
Citation: Tourism Review
PubDate: 2022-02-02
DOI: 10.1108/TR-09-2021-0420
Issue No: Vol. ahead-of-print, No. ahead-of-print (2022)
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