JournalTOCs

Tourism and Hospitality Research
Journal Prestige (SJR): 0.527

Citation Impact (citeScore): 1
Number of Followers: 7

Hybrid journal (It can contain Open Access articles)
ISSN (Print) 1467-3584 - ISSN (Online) 1742-9692
Published by Sage Publications

[1176 journals]

Segmentation and factors associated with the resilience of touristic SMEs:
Results from Colombia
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Wilmer S Sepúlveda, Sandra Patricia Bustamante-Caballero
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Organizational resilience refers to the ability of organizations to sustain and recover from adversity. The Covid-19 pandemic was an unexpected event of enormous magnitude that affected the stability and continuity of many organizations around the world. The tourism sector was among the hardest hit by the Covid-19 pandemic. In this sense and facing the Covid-19 pandemic, the objective of this study was to explore factors associated with greater resilience by the SMEs in the tourism sector in a destination of Colombia. The information used came from conducting 60 surveys directed to various SMEs, including adventure tourism service providers, overnight stay places and restaurants. In order to identify segments of touristic SMEs according to their resilience, a cluster analysis was carried out. Two segments of SMEs were found, one with greater resilience and another with less resilience. The incorporation of technology, the development of new products and the access to new market segments as actions to cope with the crisis generated by the Covid-19 pandemic are key factors that characterize the most resilient segment of touristic SMEs. Also, the size of the company and the gender and academic level of the managers are associated with resilience of the SMEs that took part in the study.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-03-27T09:41:36Z
  DOI: 10.1177/14673584231165945
Exploring international customers’ luxury service experiences during
the COVID-19 pandemic
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: EunPyo Hong, Jiseon Ahn
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  During the COVID-19 pandemic and the associated strain on consumption activities, demand for luxury hotels has risen steadily as a safe way to enjoy leisure services. This study aims to examine the consequences of congruence and identification. An online survey generating 315 datasets from international customers of luxury hotel services is conducted. Partial least squares structural equation modeling is used to test the hypotheses. The results demonstrate that perceived brand authenticity by customers influences both revisit and word-of-mouth intentions via engagement. Also, brand congruence leads to customer engagement with luxury hotel services and word-of-mouth intention. In contrast, no direct impact of congruence on revisit intention was found. Results regarding the effects of brand authenticity and congruence demonstrate that luxury service brands have the potential to influence customers’ patronage behaviors through different approaches. The findings confirm the importance of engagement with brands in the luxury service setting.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-03-24T03:34:22Z
  DOI: 10.1177/14673584231165939
Regional comprehensive economic partnership (RCEP) and tourism: Four
research propositions
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Sharon GM Koh, Grace HY Lee, Andrei OJ Kwok
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The year 2022 marks the significance of the Regional Comprehensive Economic Partnership (RCEP) as the agreement enters into force after nearly one decade of negotiations. While the pandemic exposed the vulnerability of the tourism industry to the changing market reality, it also created an impetus for Asia-Pacific regionalism. The RCEP marks the first time a monumental trade agreement is ratified virtually, and member states will be the primary beneficiary given the correct response and strategy. Thus, the Asia-Pacific is set to become one of the fastest-growing regions in the coming decade as countries agree to enhance trade and investment. Our study examines the potential economic implications of the RCEP on tourism. We offer four interrelated proposals rooted in the tenets of tourism-led growth. Tourism researchers are encouraged to refine the propositions.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-03-23T07:02:56Z
  DOI: 10.1177/14673584231165946
The adoption of the UN sustainable development goals in hotels in Dubai
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Simarna Singh, Christopher S Dutt
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Given the scope of tourism and hospitality, this economic sector has a significant role to play in the global effort to become more sustainable. As more initiatives are discussed and implemented to promote sustainability, such as the United Nations 17 Sustainable Development Goals, and the regular emissions cuts promised in various COP summits, the need to understand tourism and hospitality’s role in sustainability only increases. Results from a qualitative study conducted among 4- and 5-star hotels in Dubai suggested that, while hotels are keen, there is a lack of awareness and understanding about how best to implement sustainable initiatives.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-03-23T04:08:21Z
  DOI: 10.1177/14673584231164941
Covid-19 pandemic effects and responses in the Maasai Mara conservancy
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Shreya Chakrabarti, Anneli Ekblom
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Local comparisons of effects, responses and mitigations to the Covid-19 pandemic are of vital importance in building a sustainable tourism. This is particularly the case for conservancies in Africa which is largely dependent on international tourism. Qualitative interviews were carried out in the Kenya Maasai Mara Wildlife Conservancies Association (MMWCA)with landowners, lodge managers and staff, tourism operators, community organisations and NGOs between January and May 2021. The MMWCA is an important case study as conservancies pay lease payments to more than 14,528 landowners through tourism revenues. The results show how partner conservancies took different paths in securing payments of leases and salaries by rotating staff, attracting international funding and by targeting domestic tourism. Meanwhile, landowners experimented with alternative economic activities such as cattle herding and diary production. The study shows the strength of MMWCA as a stakeholder partnership to proactively design measures including renegotiation of lease-payments, in soliciting external funding and in re-distributing funding. The positive role of domestic tourism is also stressed. The pandemic brought to the forefront discussions on equity and benefit sharing and on the sustainability of the model itself. Recommendations are given to strengthen possibilities for alternative incomes sources and for a diversification of strategies of the MMWCA partners, including the need to stimulate domestic tourism as a parallel source of income. These recommendations are also relevant to conservation areas across the African continent.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-03-13T09:19:13Z
  DOI: 10.1177/14673584231162275
“Sanitary measures, social distancing, safety”: The evolution of Swiss
hoteliers’ Covid-19 communication through three snapshots
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Laura Zizka, Meng-Mei Chen
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Since the first reports of the Covid-19 virus in December 2019, the tourism industry has struggled to find solutions to this unprecedented crisis. During crises, organizational learning can develop crisis management and communication skills while enhancing organizational resilience in coping with crises. This research examines whether organizational learning for communicating during crises occurred in the Swiss hotel industry in the past 2 years. By tracking and visualizing the messages communicated by Swiss hotels on their websites, this study analyzes the communication strategies employed by hoteliers over the past 20 months through thematic analysis, co-occurrence analysis, and Situational Crisis Communication (SCCT) strategies. The results of this study identified the evolution of communication strategies over time. Specifically, ingratiation, corrective action, transferring, victimization, and justification are the five key strategies. This study also visualizes the crisis responses in concept maps in three snapshots (June 2020, June 2021, and February 2022). The concepts and colors of the visualization provide a different perspective on the evolution of crisis communication over the past 2 years. This study contributes to academia and practitioners by demonstrating the evolution of crisis communication messages through both the granular analysis of SCCT strategies and the bird’s-eye view of themes and concepts.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-03-13T02:05:34Z
  DOI: 10.1177/14673584231162279
Small encounters, big experiences – on the significance of tourists’
passing encounters with residents
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Matias Thuen Jørgensen, Jonas Larsen
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This research note introduces the concept of ‘small encounters’ and highlights its importance for the tourist experience. Defined as situations where tourists briefly encounter residents, small encounters are temporally brief, physically distanced, cursory in terms of involvement and often revolve around everyday situations. The concept is developed and elaborated in a dialogue between our own empirical findings from a larger study of Chinese tourists visiting Copenhagen, Denmark, and the literature on social contact, gazing, and mundane tourism experiences.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-03-08T09:03:40Z
  DOI: 10.1177/14673584231162278
Network behaviour for tourism business resilience
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Sulhaini, Akhmad Saufi, Lalu-Edy Herman, Noel Scott
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This study applies a relationship perspective to study tourism crisis management and resilience. Despite the growing academic interest in crisis management, few studies have examined how tourism businesses utilise their networks as a crisis management strategy. This research uses a multi-case study design and longitudinal data collection to study the effects of a natural disaster on tourism businesses in Lombok, Indonesia. Results indicate that the characteristics and capabilities of individual tourism business actors and their networking behaviour affected the speed of their recovery. Networks can be used as a strategic tool and business recovery is improved by strengthening network resilience.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-02-28T09:50:45Z
  DOI: 10.1177/14673584231151900
Measuring the comparative advantage of camping businesses: A multicriteria
sorting methodology
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Kevin Grande, Laurent Botti
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The adoption of appropriate strategies is an obligation for firms to gain in competitiveness. This paper develops a camping comparative advantage measure methodology by composing an operational definition of this concept and by implementing an assessment method. The paper first undertakes a literature review concerning competitiveness and performance measurement in tourism and hospitality. Secondly, it develops a multi-criteria framework to evaluate comparative advantage of camping businesses. This framework is then applied to French firms by using the ELECTRE TRI methodology. The article has management implications in relation to the usefulness of the proposed methodology to real-world situations. Its results have theoretical significances: the paper extends the literature regarding hospitality firms’ competitiveness and specifies criteria concerning camping businesses advantage against competitors. Findings reveal three homogeneous categories. To ensure the relevance of these categories, the investment strategies and then the camping manager feedbacks are detailed. In terms of limitations, the adopted approach recalls to an accumulation of resources, and this does not automatically equate to competitiveness as exposed the resource quality or capabilities to manage these large number of resources.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-02-13T01:34:43Z
  DOI: 10.1177/14673584221145813
Robot-delivered tourism and hospitality services: How to evaluate the
impact of health and safety considerations on visitors’ satisfaction and
loyalty'
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Mohammad Soliman, Samskrati Gulvady, Ahmed Mohamed Elbaz, Maha Mosbah, Marwa S Wahba
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Due to the COVID-19 epidemic, visitors’ worries about health and safety in tourist destinations have become paramount. Consequently, this research aims to evaluate the impact of health and safety considerations on visitors’ satisfaction. It also examines the influence of health consciousness and satisfaction on visitors’ willingness toward robot-delivered tourism and hospitality services usage and the impact of destination healthcare system and satisfaction on loyalty intentions. Applying a quantitative-based methodology, 650 responses were collected from domestic tourists visiting Egyptian tourism destinations using multiple non-probability sampling techniques. Using PLS-SEM, the results articulated that emotional well-being, perceived safety, and perceived green image positively impacted visitors’ satisfaction, which in turn, positively affected their willingness toward service robot’s usage and loyalty. Tourists’ health consciousness also positively affected their satisfaction and intentions to use robot-delivered services. Additionally, destination healthcare system significantly influenced visitors’ satisfaction and loyalty intentions. Theoretical and managerial contributions as well as future research are outlined.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-01-31T09:27:56Z
  DOI: 10.1177/14673584231153367
The mediation role of fear of COVID-19 in the relationship between
ambiguity of death and intolerance of uncertainty related to holiday
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Süheyla Golcheshmeh, Selçuk Efe Küçükkambak, Melek Süler
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The study examines the mediation role of fear of COVID-19 on the relationships between the ambiguity of death and intolerance of uncertainty related to the holiday. Data was obtained from a total of 538 participants in the quantitative research and a total of 19 participants in the qualitative research in Türkiye. Quantitative results showed that the relationship between intolerance of uncertainty related to holiday and ambiguity of death was partially mediated by fear of COVID-19. Qualitative results differ in some points. This study sheds light on the perception of travel risk and its causes and offers a new perspective.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-01-17T06:43:52Z
  DOI: 10.1177/14673584231151899
Sustainability in the Mediterranean tourist ports: The role of
certifications
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Riccardo Spinelli, Clara Benevolo
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This study investigates the sustainability practices of tourist ports, a little explored research area despite the environmental and social impacts of these infrastructures. Our research evaluates the diffusion of quality, environmental and social certifications among 225 Mediterranean tourist ports. We analyse the ports websites for an explicit graphic or textual reference to any certifications obtained. Our results show a limited adoption of certifications, with about half of the sample ports indicating possession of at least one certification. The port managers’ commitment towards certifications is limited, and focused on the most common ones – although not industry-specific – such as ISO 9001 and ISO 14001. The small size and limited entrepreneurial approach of the companies managing tourist ports are identified as contributing causes. A greater commitment to obtaining and communicating certifications is desirable, considering the increasing competition in the sector – which requires continuous innovation and improvement of processes and products – and the growing demand for quality and sustainability by nautical tourists.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-01-16T08:14:18Z
  DOI: 10.1177/14673584231151896
Current obstacles, contemporary practices, and potential solutions for
recovery in Vietnam tourism after the COVID-19 pandemic: Tour operators’
perspectives
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Thinh Gia Hoang, Anh Thi Van Nguyen, Vu Minh Ngo, Huan Huu Nguyen
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This paper explores the current obstacles, contemporary practices, and potential solutions for recovery in Vietnam tourism, based on the views of tour operators after the COVID-19 pandemic. This research utilizes twenty-three semi-structured interviews with senior managers and business leaders from five leading tour operators in Vietnam. The findings of this research highlight that, given the current difficulties in operation, Vietnam tourism enterprises developed various response strategies to help their tourism businesses to survive during the pandemic. This research is among the first attempts aims to extend the literature on the implications of COVID-19 to the tourism industry by reflecting the perceptions of tour operators. Furthermore, findings from this study can assist the tourism businesses by highlighting potential solutions and proposing recommendations for the recovery of tourism after the COVID-19 pandemic.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-01-13T08:12:44Z
  DOI: 10.1177/14673584231151897
New entrants for attractions network evolution
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Daniel P Vieira, Edgar R Júnior, Gabriel de Lacerda Rangel
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Social network analysis has been widely used in tourism studies. Few studies, however, adopted the tourist perspective as a source of analysis or analyze how interactions in the network evolve. The present work analyzes the evolution of the tourist attractions network. Social network analysis was used as analysis technique to map the relationships between tourist attractions in a Brazilian destination based on user-generated content collected from the TripAdvisor website. Results confirm the perspective that density is positively associated with destination development and resilience to economic turmoil. Despite network stability, one can observe network evolution from the entry of new actors. The findings indicate different strategies for entering the network and confirm the perspective that the network evolves in a non-linear way.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-01-12T04:12:20Z
  DOI: 10.1177/14673584231151895
Reconstructing the microbrewery taproom experiencescape through narratives
in online travel reviews: A case from Houston, Texas USA
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Velvet Nelson
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The number of craft breweries on the American landscape has grown exponentially over the past several decades. The literature on craft beer and beer tourism has grown accordingly. Yet, visitors’ experience of the craft brewery taproom remains an under-examined aspect of this literature. O’Dell (2005) proposed the idea of examining the landscapes of experiences, or experiencescapes, including the physical and social spaces that allow for the co-creation of experiences. The concept has increasingly been used to examine culinary, gastronomic, and wine tourism experiences. Thus, this exploratory study begins to address the gap in the craft beer and beer tourism literature by reconstructing the experiencescape of craft brewery taprooms from visitor narratives in online travel reviews for microbreweries and taproom breweries in Houston, Texas (USA). The study employs thematic narrative analysis to identify the components of the physical and social environments of the brewery taproom that comprise the experiencescape and contribute to positive, memorable experiences. Findings indicate that consuming the craft beer product is only one part of the taproom experiencescape; breweries must consider the taproom experience holistically. Opportunities exist to facilitate a more conscious experiencescape design to engage visitors’ senses for more immersive and memorable experiences.
  Citation: Tourism and Hospitality Research
  PubDate: 2023-01-12T02:16:22Z
  DOI: 10.1177/14673584231151894
Understanding Tourists’ Attitude Toward Online Travel Health Information
During and Post-COVID-19: A Health Belief Model Application
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Arej Alhemimah
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Due to people’s anxieties about COVID-19, it may take years before international tourism returns to pre-pandemic levels. Thus, it is crucial to understand how tourists’ health beliefs influence their travel decision-making processes during and after the SARS-COV2 pandemic, and to develop new strategies to support and meet tourists’ current needs and concerns. The current study employs a Health Belief Model (HBM) perspective to examine the influence on tourists’ health risk prevention – and subsequently on their travel intention – of reading travel health information online, while considering tourists’ perceptions of threat susceptibility and severity, and usefulness of travel health information. As risk perception is influenced by individual differences such as gender and previous experience, the study model includes the demographic factors of age, gender, and health status. The model was tested using a survey questionnaire completed by 261 respondents in Saudi Arabia who were considering travelling abroad for tourism. Results were analyzed using PLS-SEM. The study found that perceived susceptibility and perceived usefulness each significantly and positively influenced the perception of importance of reading health information, and the perception of importance of reading travel health information online significantly and positively influenced travel intention. The discussion includes additional findings as well as implications for industry practice and policy regarding online pandemic-related information, in order to improve protection efficacy and enhance information content and style to adequately serve the needs of tourists from a health belief perspective.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-12-16T03:24:48Z
  DOI: 10.1177/14673584221119379
Destination loyalty and pandemic risks: Revisiting the study of tourist
loyalty during the covid-19 pandemic
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Ángel Herrero-Crespo, Héctor San Martín-Gutiérrez, Jesús Collado-Agudo, María-del-Mar García-de-los-Salmones-Sánchez
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This paper examines how tourist behaviour is conditioned by the COVID-19 pandemic, developing a theoretical framework that considers not only traditional variables such as image, satisfaction, and variety seeking, but also the risks perceived during a pandemic to better explain loyalty towards a tourist destination. Moreover, the paper explores whether the effects of these variables differ in loyalty formation if people who consider visiting a destination in their country again are compared to people who contemplate travelling again to an international destination. Empirical evidence from a survey sample comprising more than 1000 Spanish tourists shows that pandemic-related risks differently influence the tourist loyalty dimensions intention to revisit and recommend both a national destination (441 respondents) and an international destination (600 respondents). Finally, affective image and satisfaction are the main drivers of loyalty in both subsamples.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-12-15T11:00:39Z
  DOI: 10.1177/14673584221145822
Webcam travel: A preliminary examination of psychological well-being
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Stephanie Man Fung Lee, Sebastian Filep, Sera Vada, Brian King
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Travel has been identified as a significant contributor to psychological well-being. The recent COVID-19 global pandemic disrupted travel patterns and behaviours, thereby negatively affecting the psychological health and well-being of those involved. With accelerating technology use, multiple forms of virtual tourism have emerged as alternatives to physical travel, including travel via webcam. Webcam travel has received limited scholarly attention, despite the unique capacity of global place-based webcams to offer cost-free, real-time viewing of places and destinations. Similarly, there has been limited research on how participation in webcam travel influences psychological well-being. This research note examines how the digital experience accelerates the hedonic and eudaimonic psychological well-being of webcam viewers by proposing a new model – Webcam Travel DREAMA (detachment-recovery, engagement, affiliation, meaning and achievement) model. The findings provide a better understanding of webcam travel and psychological well-being, establishing potential directions for future researchers.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-12-13T03:19:39Z
  DOI: 10.1177/14673584221145818
Researching the image of Singapore with the drawing technique
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Bianca Köstinger, Xavier Matteucci
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The need to embrace unstructured approaches to explore holistically the way in which people conceive places has been underscored by many researchers. Yet, few attempts have drawn from an arts-based method such as the drawing technique. This paper, therefore, presents the way drawings were used to explore Austrian past visitors’ and non-visitors' images of Singapore. Content analysis of rich and idiosyncratic drawings revealed clear images differences between past visitors and non-visitors. Past visitors could better identify and represent features of Singapore’s tangible and intangible heritage than non-visitors. Overall, Singapore is conceived as a modern, urbanized and disciplined destination that primarily offers conspicuous consumptive experiences. The value of the drawing technique to identify a destination’s attributes and to bring out participants' subjectivities is highlighted.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-12-12T08:35:18Z
  DOI: 10.1177/14673584221145600
Political animosity: A novel theoretical framework
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Villy Abraham, Ohad Shaked
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  A growing body of research points to the influence of animosity in general and political animosity in particular (henceforth referred to as PA) on tourism behavior. However, past research overlooked the role of perceived intergroup threat (henceforth referred to as PIT) and trust in the context of PA. This research note challenges previous theoretical frameworks designed to elucidate animosity as a consumer phenomenon. Preliminary research findings suggest PIT, tourist trust, and overall destination image (henceforth referred to as ODI) are salient constructs accounting for a substantial proportion of explained variances in the proposed model. Initial analyses of the research data suggest that PA is more strongly associated with trust than willingness to travel (henceforth referred to as WTT). Furthermore, ODI partly mediates the relationship between PA and WTT. Several practical implications are suggested to assist intermediate to high-ranking administrators in the industry mitigate the effect of the health crisis on their companies.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-12-09T12:44:28Z
  DOI: 10.1177/14673584221145817
Nutritional richness of traditional foods in Uganda’s tourism industry:
An investigation of luwombo
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Celestine Katongole, Innocent T Mukama
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  International tourists often seek to have traditional food experience in the destinations they visit. The experience ranges from food harvesting to preparation and dining. While this experience is well developed in many advanced destinations, in Africa traditional food is yet to be accepted in many tourist facilities. In part this is because of limited information about the nutritional composition of traditional food and its contribution to the Recommended Dietary Allowances (RDAs). This paper establishes the nutritional composition of Luwombo, a special traditional foodstuff that is becoming common among tourists to Uganda. The paper further assesses the contribution of Luwombo towards meeting the RDAs of the tourists. Understanding the nutritional value of luwombo is important for its own promotion, preservation and consumption. This would be helpful in instilling pride and cultural identity of Ugandans within a changing global system. For tourists, luwombo preparation and dining would be an additional experience, and once a positive experience is achieved, local communities can benefit both socially and economically. The study established that luwombo is nutritious, able to meet the RDAs of tourists across different age groups. Trust in the nutritional value of luwombo as well as the benefits associated with experiential preparation can generate socio-cultural and economic impacts in the host communities. A linkage with the African diaspora can even create further positive impacts.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-12-09T06:09:38Z
  DOI: 10.1177/14673584221141387
Hotel service quality dimensions and attributes: An analysis of online
hotel customer reviews
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Kanapot Kalnaovakul, Pornpisanu Promsivapallop
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This study examines service quality dimensions and attributes of the hotel industry in a famous beach resort destination of Phuket based on 25,267 online reviews from the TripAdvisor website collected for 56 hotels. Machine learning analysis using the KNIME analytics platform was employed to analyze four datasets, namely the total dataset, the couple dataset, the family dataset, and the friend dataset. The results reveal six dimensions of guest service quality in the hotel industry: leisure activities, tangibles and surroundings, reliability, responsiveness, service process, and food, with specific attributes identified in each dimension. The study was able to verify the robustness of HOLSERV Plus model as the dimensions developed by topic modelling of online reviews are found to correspond to the dimensions of HOLSERV framework, with some adaptation required. It is also confirmed by the current study that the same set of service quality dimensions and attributes is not applicable to all groups of customers, instead each group has its own unique requirements and expectations. In addition, service process is revealed in this study as the most sensitive dimension that determines customer dissatisfaction.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-12-09T01:37:43Z
  DOI: 10.1177/14673584221145819
What hinders residents’ prosocial behavior toward tourists' A
social cognition perspective
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Xiaojing Dong
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Drawing on a social cognition perspective, this research challenges the existing comprehension of the fundamental characteristics of resident-tourist relations by proposing that residents have a preference to avoid prosocial behavior toward tourists. Data from 787 residents were analyzed across three experiments to examine residents’ prosocial avoidance effect toward tourists, as well as the mediating mechanism and boundary condition of such effect. Study 1 demonstrates that residents have a preference to avoid prosociality toward tourists. Study 2 shows that perceived cognitive load is a mediating mechanism underlying this avoidance effect in that residents may perceive tourist-oriented prosocial behavior as more cognitively effortful and aversive with less self-efficacy. Finally, study 3 indicates that the perceived cognitive load may not hinder prosocial behavior for residents with high levels of subjective well-being (SWB) because SWB can buffer the cognitive deterrents by stimulating expansive cognitive capability, and increasing inclusive and connected social categorization. This research also advances the understanding of the basics of human nature involving in tourism industry by examining the conflicting motivational dynamics of residents’ prosocial behavior. Theoretical and practical implications are presented.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-12-06T11:05:45Z
  DOI: 10.1177/14673584221142449
The role of perceived value in shaping luxury service customers’
self-brand connection
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Shiwen Lu, Jiseon Ahn
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Building on the literature on luxury consumption behavior, this study investigates customers’ perceived values on their patronage behavior toward luxury service brands. Partial least squares-structural equation modeling is used to test the research model with a sample of 177 American luxury hotel customers. The findings suggest that functional, individual, and social values from experiences influence customers’ perceived connection with a luxury service brand. The bond between customers and brands affects customers’ patronage behavior. Moreover, the role of the self-brand connection on the relationship between the perceived value and behavioral intention indicates that the impact of functional, individual, and social values on patronage behavior, and the self-brand connection is different depending on the perceived congruity with the luxury hotel brand. However, the affluent customers’ perception of financial value does not enhance the self-brand connection. The results suggest that it would be more effective for luxury hotel service providers to build strong and meaningful ties with customers. This study identifies the role of the self-brand connection in the relationships between multidimensional perceived value (i.e. financial, functional, individual, social) and loyal behavior in the luxury service context.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-11-28T09:43:19Z
  DOI: 10.1177/14673584221126794
Retaining talented employees during COVID-19 pandemic: The leverage of
hotel pandemic response strategies
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Islam Elbayoumi Salem, Hassan Aideed, Nasser A Alkathiri, Karam Mansour Ghazi
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This study aims to examine the impact of hotels' pandemic response strategies (service automation, downsizing, restructuring, health protection, and training) on talent retention intentions with the mediation of talent satisfaction and moderation of job insecurity in 4- and 5-star hotels. The sample was composed of 357 talented hotel employees. Findings reveal that automation services, health and safety, and training support were found to positively affect talents' satisfaction with response strategies and favourably enhance talents' retention intention through the mediating role of talents' satisfaction. The findings also suggest that high job insecurity would undermine the positive impact of talent satisfaction on retention intentions. The study contributes to the existing literature by providing theoretical and practical implications in the hotel context and directions for future research.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-11-24T05:32:41Z
  DOI: 10.1177/14673584221141294
Analysing the business model canvas of the camping industry using cluster
analysis
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Kevin Grande, Raquel Camprubi
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Private and public camping businesses are struggling with the strategic and operational management of their establishments. Current research on the camping sector is scarce, whether related to campsite management or existing business models. This paper aims to identify the groups of business models in the camping industry, categorize camping businesses, and enable a better understanding of the factors distinguishing the different business models by proposing key financial and non-financial indicators. Thus, a Business Model Canvas approach is applied to a set of 52 currently operating camping businesses, and a cluster analysis used to explore key factors. Findings reveal several camping business profiles, and the conclusions outline managerial implications.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-11-22T09:19:05Z
  DOI: 10.1177/14673584221141301
COVID or VOID: A systematic literature review of technology adoption and
acceptance in hospitality and tourism since the breakout of COVID-19
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Ali Iskender, Ercan Sirakaya-Turk, David Cardenas, Rich Harrill
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The purpose of this study was twofold. The first goal was to review and synthesize research pertaining to ‘technology acceptance and COVID-19’ from the years 2020, 2021, and early August 2022 in the realm of hospitality and tourism. The second goal was to dwell on the relevant technology adoption studies in order to provide a critical analysis and extract insights for future research theoretically and practically. A systematic literature review was performed. Findings indicate that some constructs were not properly used like perceived enjoyment and some constructs were overlooked like perceived interaction. Additionally, besides technology features, the characteristics of consumers need to be investigated to reveal the true underpinnings of the technology adoption behavioral process. However, inquiries regarding consumers’ traits need to be expanded beyond basic demographics (e.g. age and gender). The paper systematically garnered technology acceptance research from the COVID-19 era in order to provide insights for future research directions in the post-COVID era. This work identified a lack of consensus over the theoretical underpinnings of technology acceptance research among tourism hospitality researchers. The study revealed the narrow research lenses focusing on particular empirical domains, mainly hotels, restaurants, and museums, and overlooking other contexts (e.g. airports, stations, within-city transportation, and events).
  Citation: Tourism and Hospitality Research
  PubDate: 2022-11-16T04:23:48Z
  DOI: 10.1177/14673584221133667
Understanding restaurant users’ attitudes towards self-service ordering
via kiosks during the COVID-19 pandemic: An application of the theory of
anxiety
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Gyunghoon Kim, Seo Ah Park
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This study aims to prepare a comprehensive self-service technology model that incorporates the hygiene and health issues throughout the restaurant industry amid pandemics. To this end, this study explores psychological responses to the environmental threat caused by COVID-19 which impacts attitudes toward self-service kiosks in the restaurant industry in terms of the theory of anxiety. This study utilizes a mixed-method sequential exploratory design. The qualitative phase found four psychological attributes associated with respondents’ attitudes towards kiosks: anxiety towards COVID-19, timidity, perceived control, and intolerance for tardy service. Among the psychological attribute factors, anxiety towards COVID-19 was identified as the strongest predictor of customers’ attitudes towards kiosks in the quantitative phase. This study attests that the anxiety mechanism works in explaining restaurant customers’ attitudes towards kiosks in the restaurant industry. The comprehensive research model explains in a timely manner the value of kiosk service in rapid social and market changes.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-11-04T08:15:01Z
  DOI: 10.1177/14673584221133666
Tourism community farmers’ livelihood adaptability response in the
process of rural revitalization —— A two-way coupling model based on
ecological service dependence and livelihood well-being
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Pinyang Rao, Peipei Bai, Yaxin Geng
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The sustainable development of “industry-ecology-well-being” is a strategic goal of rural revitalization. This study selects 10 typical tourist village communities in China as research sites. Based on the adaptability theory of social-economic-natural ecosystems, this study constructs a coupling model of the “ecological dependence-livelihood well-being” of farmers' in terms of adaptability and identifies the mechanism underlying farmers' adaptability to rural tourism disturbance in the context a microsituation by way of a multinominal logistics model. The results found that are as follows. (1) Rural tourism development enhances farmers’ livelihood adaptability, and “high ecological dependence-high livelihood well-being” has become the optimal response to tourism disturbance. (2) Changes in the human-land relationship constitute a fundamental factor in the adaptability responses of farmers to tourism disturbance, and government tourism support institutions are an important external driving force. This study provides useful decision-making support and policy suggestions for identifying the model of dynamic adaptation and impact mechanism of farmers in the context of tourism disturbance, thereby promoting the development of tourism, the consolidation and expansion of the key achievements of poverty alleviation and comprehensive rural revitalization.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-10-21T08:52:57Z
  DOI: 10.1177/14673584221126805
The development of sustainable livelihood framework for community-based
ecotourism in developing countries
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Velan Kunjuraman
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Community-based ecotourism (CBE) ventures were introduced in the 1990s with the aim to enhance the livelihoods of the destination communities in developing countries. However, incorporating sustainable livelihood frameworks to analyse the communities’ livelihood changes in CBE remains unknown. Two pioneer ecotourism destinations located in lower Kinabatangan, Sabah, Malaysia have been chosen to assess livelihood changes induced by CBE ventures using a sustainable livelihood framework. Qualitative research design is adopted using in-depth interviews and field observation for data collection. It is revealed that CBE ventures have transformed the local communities as ecotourism entrepreneurs to generate income to secure livelihoods despite depending on fishing which was considered as the main livelihood activity. However, identified costs were hindering the local communities to enjoy the benefits of CBE, thereby distressing the overall livelihood sustainability. All the elements in the sustainable livelihood framework were captured in this study and are acknowledged as the best analytical tools to assess the livelihood changes of local communities through CBE ventures. The study proposed a revised sustainable livelihood framework with novel socio-cultural capital for CBE development in developing countries.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-10-21T01:40:23Z
  DOI: 10.1177/14673584221135540
Hostelquality: A methodology for assessing the quality of hostels
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Daniela de Moura Pavão Farias, Marilia Nunes Valença, Marcos Felipe Falcão Sobral, Ana Regina Bezerra Ribeiro
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Hostels are an important part of the tourism industry but despite this, many of the metrics used to measure conventional hotels do not apply to the hostel sector. Therefore, this study developed a new methodology called HOSTELQUALITY for the classification of hostels. The method was applied in 10 establishments located in 3 tourist cities in Brazil. The method includes 29 questions in 10 dimensions: environment, leadership, security, cleanliness, location, social atmosphere, equipment, staff, price, and customers. It provides a five-level classification: Deficient, Weak, Average, Good, and Excellent. In addition, it provides graphical output. The results showed that half of the hostels received a good rating. The findings indicate that no establishment achieved a degree of excellence and demonstrated the new methodology’s applicability, providing a consistent and easy-to-interpret classification. This new methodology can be used on specialized websites, by institutions, and by governments to provide supporting information.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-10-18T05:23:35Z
  DOI: 10.1177/14673584221133668
Destination brand image and destination brand choice in the context of
health crisis: Scale development
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Salman Majeed, Zhimin Zhou, Woo Gon Kim
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Several recent destination crises have brought difficult challenges to the world’s travel, hospitality, and tourism activities. We explore how the brand image of a tourist destination is influenced by health crises, specifically within the context of the COVID-19 pandemic. We conducted interviews and online data collection in China. Exploratory factor analysis and confirmatory factor analysis were conducted to develop, purify, and verify scale items that measure perceived destination brand image, destination brand self-congruence, destination brand engagement, destination brand love, and perceived risk of destination health crisis. We identified key associations among the constructs of the study. This study offers a tested and validated destination brand image and tourist behavior (DBITB) scale to understand tourist behavior toward destination brands during and after health crises. Important theoretical and practical implications are discussed to inform future research on destination branding.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-09-21T07:07:11Z
  DOI: 10.1177/14673584221126798
Role of destination attachment in accommodation experiences of historical
guesthouses
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Yi-Chin Lin, Hsin-Yu Melissa Tsai, Austin Rong-Da Liang, Hui-Yu Chang
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The aim of this study is to investigate the relationships between destination attachment, tourists’ experiences of historical guesthouses, satisfaction and revisit intention. Historical guesthouses of Kinmen County, Taiwan were the setting for the investigation. A total of 346 questionnaires were collected and analyzed. Results showed that accommodation experiences can significantly mediate the relationships between destination attachment and the evaluations of historical guesthouses. Perceptions of human interactions between tourists and the service providers at historical guesthouses were critical for creating a highly favorable accommodation experience. The physical environment, human interactions, and satisfaction all had significant positive effects on revisit intention, with the perceptions of human interactions greatly influencing revisit intention. This study provides meaningful management implications for both the hospitality and tourism industries.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-09-20T02:50:20Z
  DOI: 10.1177/14673584221128382
The impacts of colonialism on residents’ perceptions of tourism in
Southeastern Nigeria
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Afamefuna P Eyisi, Nneoma G Ololo, Maureen O Aruomah
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Whilst colonialism remains under-researched as a variable that influences residents’ perceptions of tourism, few researchers have commented on its impacts. This observation explains the need to explore how and why colonialism influences residents’ perceptions of tourism in Nigeria. The paper adopts an ethnographic approach to interact with stakeholders who witnessed colonialism in the country. The analysis shows dissimilarities among participants’ perceptions of colonialism and tourism. The results suggest that for tourism to be sustained and gain residents’ support, the developers and planners need to make residents part of the planning process as this could help change their orientation.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-09-20T01:07:53Z
  DOI: 10.1177/14673584221128139
What influences the purchase intention of online travel consumers'
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Carlos Tam, Francisca Caetano Pereira, Tiago Oliveira
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Despite its increase in recent years, e-commerce is far from surpassing traditional trade, and the online purchase of travel arrangements is no exception. Using an integrated model founded in theory about consumers’ attitude and behaviour, we studied the behaviour intention of online purchasers of travel services, based on an online questionnaire and the responses of 251 respondents. The results indicate that loading time, security, and visual appeal have a positive influence on website quality and suggest that website quality, trust, and brand image explain behaviour intention. The mediation, moderation, and direct effect are studied, offering insights and both theoretical and practical implications.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-09-17T05:41:19Z
  DOI: 10.1177/14673584221126468
Driving hospitality and tourism to foster sustainable innovation: A
systematic review of COVID-19-related studies and practical implications
in the digital era
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Zakaria Elkhwesky, Younès El Manzani, Islam Elbayoumi Salem
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Sustainable innovation is a solution for the hospitality and tourism (H&T) industries to cope with the COVID-19 crisis, build resilience, and ensure survival post-pandemic. The primary aim of our review is to systematically identify and critically review the literature on sustainable innovation in H&T amid COVID-19 (conducted in 2020 and 2021), in order to synthesize and classify prevalent types, antecedents, and outcomes of sustainable innovation. The authors present a comprehensive review of the 58 articles on sustainable innovation in H&T through the Web of Science (WoS) database, spanning over 2 years (2020–2021). This review demonstrates that since the beginning of COVID-19, H&T have strongly mobilized network technologies (especially social media and digital platforms) and data-processing technologies (especially Artificial Intelligence (AI) and Machine Learning (ML)) in comparison with physical-digital interface technologies (especially Virtual Reality (VR)), while physical-digital process technologies remain very limited in these industries. Several relevant antecedents of the adoption of sustainable innovation, more specifically digital technologies, have been identified at multiple levels of analysis, including the organizational, managerial, and stakeholder levels. Our research also reveals several consequences of the adoption of sustainable innovation in H&T. These consequences were congregated according to the three main dimensions related to sustainability in economic, social, and environmental outcomes. This study provides important practical implications for the H&T sectors in the digital era and post-pandemic. The current research is the first study to systematically and critically review sustainable innovation in an H&T context.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-09-14T07:16:45Z
  DOI: 10.1177/14673584221126792
The tour guide role in the United Arab Emirates: Emiratisation,
satisfaction and retention
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Emilie J Rutledge
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This paper examines the job satisfaction levels of national tour guides in the United Arab Emirates. In-depth interviews (n = 34) and a questionnaire (n = 63), incorporating Job Satisfaction Survey dimensions alongside context-specific ones, were used to assess continuance intentions in relation to career development opportunities and societal sentiment on the ‘appropriateness’ of this vocational role. While the nature of the job and promotional opportunities strengthened continuance intentions, stigma towards nationals working in the tourism sector reduced such intentions. A recommendation that fits with the UAE’s goal of better utilising indigenous human capital is to augment the hands-on aspect of the job with academically orientated tasks including archiving, curation and research and thus, raise this role’s status.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-08-23T12:49:01Z
  DOI: 10.1177/14673584221122488
Fear of COVID-19, hotel employee outcomes and workplace health and safety
management practices: Evidence from Sharm El-Sheikh, Egypt
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Kareem M Selem, Muhammad S Ahmad, Rakesh Belwal, Kholoud AlKayid
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This paper investigates the effect of fear of COVID-19 on employee turnover intention and depression, hypothesizing the mediating effect of psychological well-being and the moderating effect of workplace health and safety management practices. Data was gathered from 687 employees of five-star hotels in Sharm El-Sheikh using a structured survey instrument with time-lag approach. A partial least-square-based path modeling (PLS-PM) was applied to analyze the dataset. The findings reveal the partial mediation of psychological well-being in the relationships of fear of COVID-19 with both turnover intention and depression. While workplace safety and management practices significantly moderate the relationship between fear of COVID-19 and both turnover intentions, depression also mediates the relationship. The findings add to the existing literature on the effects of COVID-19 through the dual lenses of protection motivation theory and attribution theory. We can employ these findings to overcome issues of employee well-being in the hotel setting.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-08-22T04:37:59Z
  DOI: 10.1177/14673584221119374
Can destination image be ascertained from social media' An examination
of Twitter hashtags
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Rajesh Nautiyal, Julia N Albrecht, Anna Carr
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The role of Twitter hashtags in creating destination images is under-researched, and there is limited understanding of their usefulness in destination promotion. This paper examines the destination image of Rishikesh, India, based on an analysis of relevant tweets during the decade 2009–2019. The hashtags of resident, domestic and international Twitter users (about Rishikesh, India) were compared with the images of Rishikesh promoted by the relevant Regional Tourism Organisation (RTO: Uttarakhand Tourism) to identify and analyse any similarities or differences in the destination image promotion. The findings suggest that ‘yoga’ and ‘Ganges’ were the most prominent images associated with Rishikesh. However, the efforts of the RTO regarding promoting Rishikesh also focus on hashtags featuring adventure. This adventure image is also used by Indian Twitter users, whereas the residents and international Twitter users were less likely to use adventure-related hashtags that much. However, though residents, Indian and international Twitter users used almost similar natural landscape-related hashtags, RTO uses them unsubstantially. The results emphasise the importance of, and potential for, selected experiential and interpersonal hashtags when promoting destination images via Twitter, thus maximising the potential for destination marketing through this platform. At last, a hashtag strategy for destination promotion is also proposed based on the findings of this paper for focused exposure and increased searchability.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-08-18T05:25:11Z
  DOI: 10.1177/14673584221119380
One model, one construct, different psychographic measures: A comparison
of three scales of allocentrism-psychocentrism
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Oliver Cruz-Milán
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The venturesomeness concept developed by Stanley Plog almost five decades ago has been influential, amply cited and used in tourism investigations. However, a close review of the published literature indicates that Plog originally developed more than one scale to measure his psychographic construct, with different items, operationalizations, but no clarity about their validity and efficacy. Thus, this research evaluates three versions of Plog’s scales based on their capacity to predict behavioral intentions and other postulates derived from Plog’s framework: relationships with vacation frequency, Cohen’s tourist roles, epistemic values, and the moderation of familiarity and perceived distance. Data sets of three separate samples are employed in four destination settings, estimating PLS-SEM path analyses in the hypothesized model. Findings revealed problems with the construct and nomological validity of two scales, and only one scale displayed predictive characteristics consistent with various tenets of Plog’s model. Theoretical implications and recommendations for research are provided.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-08-17T06:08:24Z
  DOI: 10.1177/14673584221117681
Circular economy and sustainable strategies in the hospitality industry:
Current trends and empirical implications
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Christian Bux, Vera Amicarelli
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The European Union has enacted several strategies to reach sustainability and tackle climate change. Among them, the New circular economy action plan and the Farm to Fork Strategy could represent for hotels, restaurants and resorts the leverage points towards sustainable and economic development. The present research, through a systematic and critical review of the current trends in the hospitality industry in Europe, explores and investigates 62 papers published in national and international journals. It fills in the gaps related to circular economy, farm to fork and sustainable resource and waste management empirical practices in the hospitality industry. It emerges that food waste, water and energy consumption have been the most topical concerns from 2011 to 2021, whereas ecosystems protection, rural and urban development need more care. As a common thread, consumers’ and operators’ awareness helps in translating economic into environmental benefits, whereas the development of life cycle inventory databases and dashboards to guide tourism must be implemented without delay.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-08-16T10:32:18Z
  DOI: 10.1177/14673584221119581
Participative leadership and its impact on employee innovative behavior
through employee voice in tourism SMEs: The moderating role of job
autonomy
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Ahmed M Elsetouhi, Ahmed Mohamed Elbaz, Mohammad Soliman
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This paper investigates how participative leadership and employee voice behavior stimulate innovative behavior, through the moderating role of job autonomy within the SMEs context. Responses from 547 frontline employees at Egyptian travel agents were collected. Using variance-based structural equation modeling (VB-SEM), the results revealed that participative leadership significantly influenced both employees’ voice behavior and their innovative behavior. The findings also indicated that employee voice behavior has an intervening role between participative leadership and workers’ innovative behavior in travel agents. In addition, participative leadership has higher effects on both employee voice behavior and employee innovative behavior with high levels of job autonomy. Finally, employee voice behavior exercises a stronger effect on the innovation of travel agents’ employees with greater levels of job autonomy. Besides theoretical contributions, managerial implications for tourism SMEs managers and practitioners, limitations, and further research directions were all presented.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-08-12T06:46:59Z
  DOI: 10.1177/14673584221119371
Can attending farmers’ markets lead to unplanned deviant visitor
behavior'
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Emma Joenpolvi, Gary Mortimer, Frank Mathmann
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Farmers’ markets can enhance local food tourism experiences, as well as benefit regions and businesses that operate within these markets. With the impact of COVID-19 reducing international travel, domestic and local tourism is predicted to increase due to a desire to support local economies. While it has been established that visitors who shop at farmers’ markets do so for pro-social reasons, the current study examines the unintended consequences of these pro-social behaviors. We apply ‘moral licensing’ and regulatory focus theory to explain how a person’s pro-social behavior gives a temporary boost to their positive self-image which subsequently gives them a ‘licence’ to act in a deviant manner. We examine the effect of licensing and consider individual differences in promotion focus to test whether some visitors are more prone to deviant behavior than others. This research assists in identifying the unintended outcomes for the local food tourism sector through licensing and provides suggestions on how to diminish this behavior.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-08-09T10:56:47Z
  DOI: 10.1177/14673584221117680
Climate change planning in a coastal tourism destination, A participatory
approach
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Lydia Horne, Asha DiMatteo-LePape, Gabriela Wolf-Gonzalez, Valeria Briones, Alyssa Soucy, Sandra De Urioste-Stone
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Participatory planning is one strategy to increase tourism suppliers’ capacity to jointly anticipate climate change impacts and implement locally feasible and acceptable solutions; however, participatory planning is uncommon. In this study, we co-created a series of planning workshops with tourism partners to examine and address climate change impacts (challenges and opportunities) on Mount Desert Island, Maine, USA. We co-designed and facilitated two Zoom workshops in spring 2021 for tourism suppliers. Workshops focused on (1) identifying climate change impacts to the tourism system and (2) developing planning priorities for the destination. Workshops resulted in two planning priorities: visitation shifts and the opportunity to become a more sustainable destination in response to climate change. Our participatory approach brought together diverse tourism suppliers that do not usually collaborate to increase the destination’s capacity to plan for and respond to climate change. Similar participatory approaches may benefit other natural resource dependent contexts.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-07-13T04:51:50Z
  DOI: 10.1177/14673584221114730
A review of ecological impacts from recreational SCUBA diving: Current
evidence and future practice
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Daminda Sumanapala, Kay Dimmock, Isabelle D Wolf
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Global demand for SCUBA diving activities in coastal areas continues to grow. Academic research has acknowledged that SCUBA diving can have ecological impacts. To understand the current state of knowledge this study applied the systematic quantitative literature review method (SQLR) to determine what evidence is available on ecological impacts from recreational SCUBA diving. In total 69 research articles about ecological impacts of SCUBA diving were analysed. This paper explored research trends, geographical distribution of research articles, nature of impact and management recommendations for future practice. The research found that SCUBA diving impacted through diver contact with coral reefs caused breakage, fragmentation and led to disease. 10 coral varieties were identified as impacted including some listed as (critically) endangered or vulnerable by the IUCN. Impacts can be minimized using non-regulatory and regulatory management strategies. We present a novel framework that connects diver characteristics with coral reef impacts and discuss how to apply this framework and guide future studies in this area of SCUBA diving research.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-07-11T06:30:33Z
  DOI: 10.1177/14673584221112602
How “cultural reshaping” affects rural tourism development in China -
a case from zhejiang beautiful countryside demonstration area
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Lidi Xu, Yunjian Yu
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  A number of studies have been carried out on the importance and connotation of tourism culture. However, from the literature study of tourism culture, it is found that there is still a gap between the remolding of tourism culture and the development of tourism enterprises in the digital era. This study aims to identify the enterprise clustering effect and employment benefit of rural tourism culture reshaping. By empirical research, this study establishes a new conceptual research framework for rural tourism sustainability to cover the gap between the cultural reshaping and enterprise development for rural tourism in Zhejiang. We began with investigation to villagers on their acceptance of reshaped tourism culture. Through interviews with entrepreneurs, this study investigates the relationship between tourism cultural reshaping and tourism enterprise image. An enterprise network of regional tourism cultural IP image has been established to describe the density among the whole tourism cultural industry. The location entropy index is adopted to show the employment in tourism enterprises. This index reflects residents’ acceptance of the reshaped cultural image as a key influencing factor of enterprises’ sustainable development. Furthermore, it is found that tourism cultural reshaping is a significant base for rural tourism industry clustering. The research results suggest that tourism corporation can contribute to the local tourism economy by reshaping culture.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-07-08T04:10:59Z
  DOI: 10.1177/14673584221112604
Identifying and ranking employer brand improvement strategies in
post-COVID 19 tourism and hospitality
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Moslem Bagheri, Tom Baum, Ali Asghar Mobasheri, Amin Nikbakht
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This study aims to identified and ranked employer brand strategies in post-COVID-19 tourism and hospitality, considering the significance of employer branding as one of the most important elements for attracting and retaining key employees.In this study, we initially develop a model by systematically reviewing the literature. And in the subsequent quantitative analysis, the strategies identified are tested through a questionnaire survey and ranked by a panel of industry experts and analyzed data using the R-SWARA method.Results show that the most important employer brand strategies in post-COVID-19 tourism and hospitality were “paying increased attention to social responsibility”, “developing reliable and sustainable internal/external relationships” and “assessing the effect of brand re-building measures on the social image of the organization”. The analysis of the studies conducted dealing with post-COVID-19 employer branding demonstrates that none of these investigations proposed a comprehensive framework of strategies for employer brand promotion. Exploring the literature also revealed that, despite the significance of employer brand in times of economic crisis, this topic has been ignored by researchers although it points to an obvious gap in the literature on employer brand in tourism and hospitality.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-07-04T03:24:44Z
  DOI: 10.1177/14673584221112607
An attempt to clarify what deserves to remain dark: A long look back
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Jorge Tarifa-Fernández, Eva Carmona-Moreno, Raquel Sánchez-Fernández
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This paper aims at developing a bibliometric analysis of previous studies focused on dark tourism and thanatourism in order to map the structure and development of scientific production in this field. Moreover, this paper intends to identify which are the main research topics that require further investigation, contributing to shape a future research agenda. This research follows a mixed-method based on both qualitative and quantitative analyses, which is also supported by a systematic review process. The results show a particular growth in the interest in dark tourism since 2008. It has moved from a neglected research area to a relevant topic in the tourism literature. Besides, a lack of consensus can be observed on different aspects such as definition, scope, or motivation nature, essentially, due to its multidisciplinary nature. This has favoured a relatively disperse body of literature. This research contributes to bringing clarity to the field of dark tourism and thanatourism by providing an overview of its evolution and current status. Moreover, this study provides a comprehensive and organized summary of the diverse approaches, perspectives, and research trends. In doing so, this research enriches the lively debate on dark tourism, offering a greater understanding of what death, and related concepts, mean and imply to the present and future of tourism.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-06-22T12:30:07Z
  DOI: 10.1177/14673584221110358
Sustainability paralysis in travel consumption: A Reddit study
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Mucha Mkono, Karen Hughes
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Sustainability remains at the centre of debates around the impacts of travel and tourism. This study uses Reddit travel forums to understand the complexities of negotiating the meaning and practice of sustainability in travel contexts. Specifically, we focus on the emergence of “sustainability paralysis”, a form of “analysis paralysis” where travel consumers struggle to (i) articulate what sustainability means, or (ii) to find a (perfect) solution to the various sustainability crises associated with travel (e.g. overtourism and climate change), or (iii) to fashion a compromise they can rationalise and live with. The analysis reveals that sustainability paralysis can lead to tourists feeling overwhelmed, accepting defeat, “tuning out”, and in some cases, resorting to conspiracy theories about who is responsible. Our findings have important implications for how we frame and communicate the sustainability agenda, and suggest that misinformation and over-information may be crippling our effectiveness to face the wicked problem of climate change and other environmental challenges where travel consumption is implicated.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-06-22T04:38:41Z
  DOI: 10.1177/14673584221110370
A systematic and critical review of restaurants’ business performance:
Future directions for theory and practice
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Zakaria Elkhwesky, José-Alberto Castañeda-García, Abuelhassan Elshazly Abuelhassan, Ashraf Tag-Eldeen
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  In contrast to prior reviews, this study provides a review of research contexts, research designs, and theories used in restaurants’ business performance research. It also identifies measures and antecedents of restaurants’ business performance. Additionally, this systematic review highlights gaps for future research on restaurants’ business performance. A total of 148 articles were obtained from the Web of Science (WoS) database (1997 till February 2021) and then 33 articles were identified as eligible for the final analysis. Based on reviewing findings, this article proposes some intriguing research questions and contributes actionable results for practice. This research ends with a framework that draws the findings concurrently to apprise future theoretical and empirical advances in the area.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-06-01T01:54:49Z
  DOI: 10.1177/14673584221104983
Advancing a framework for social impact assessment of tourism research
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Alba Viana-Lora, Marta G Nel-lo-Andreu, Salvador Anton-Clavé
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This article aims to advance the methodology for assessing the social impact of tourism research. An evaluation framework was designed to measure social impact in three stages—ex-ante, in-itinere and ex-post—and the ex-post evaluation was applied to a tourism research project, the POLITUR project, to test its validity. The collected information originated from interviews and documentary material. The analysis was structured according to six main areas—communication and promotion, policies and regulation, economic benefit, new technological resources, environment and social improvements—and four dimensions—temporal, applied, geographical and sustainability. The results are followed by a discussion of the domains and dimensions of the social impact assessment of tourism research. The need for further improvement in methods for measuring the social impact of tourism research and the importance of research that generates social impact are highlighted.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-24T02:55:33Z
  DOI: 10.1177/14673584221105007
Balaton Lake (virtual) projected and perceived destination image amid
Covid-19 pandemic
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Darko Dimitrovski, Judit Sulyok, Zsofia Papp
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  In days gone by, Balaton Lake predominately attracted domestic tourists, without focusing on the countries which neighbour Hungary and their respective markets. However, as a consequence of the Covid-19 pandemic, domestic and regional tourism flows have been stimulated, as travel restrictions resulted in a tendency towards travel to local and neighbouring destinations. In line with these trends, the research investigates the congruence of both Balaton Lake’s projected and perceived (virtual) destination image in the era of Covid-19, with Serbia being considered as a neighbouring and emitting market. The study deployed a sequential exploratory mixed-method approach (qualitative and then quantitative). The study contributes to the existing knowledge by addressing the gap between the visual and textual content of a projected (virtual) destination image and by acknowledging non-visitor perception of destination image in the context of pronounced regional international travel.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-23T04:36:23Z
  DOI: 10.1177/14673584221103365
Negative health impact of tourists through pandemic: hospitality sector
perspective
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Seyedeh Fatemeh Ghasempour Ganji, Lester W Johnson, Ali Kazemi
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Although the impact of tourism development on residents has received a lot of attention in the literature, the health impact of tourism has not been sufficiently addressed. Due to outbreaks of COVID-19, the importance of recognition of the negative health impact of tourism is relevant. Thus, the present study aims to identify the health impact of tourism through COVID-19 outbreaks considering residents’ perspectives. In the current research, we gathered data from semi-structured interviews conducted from 10th August to 30 August 2020 to investigate community perception regarding the negative health impact of tourism through the COVID-19 era. We conducted 30 interviews with some Iranian residents. Data is analyzed by thematic analysis via MAXQDA software. Residents perceived negative health impacts through COVID-19 outbreaks as containing three subthemes including general negative impacts, direct negative impacts, and indirect negative impacts. The results also show that residents use two coping strategies to face these negative health impacts, namely negative coping strategies and positive coping strategies. Perceived negative health impacts, and residents’ coping strategies are two major themes regarding Iranian residents’ perception toward tourism negative health impacts through COVID-19 outbreaks.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-21T09:16:32Z
  DOI: 10.1177/14673584221103369
Linking livelihood and biodiversity conservation in protected areas:
Community based tourism development perspective from developing country
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Henok Bekele Gidebo
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Balancing biodiversity conservation and community livelihoods is a major challenge for sustainable management of protected areas (PAs) in developing countries. Researchers and practitioners are looking at ways to resolve this challenge by connecting the livelihoods of people living near protected areas with conservation efforts. This study aims to assess community-based tourism development as a tool to link local livelihoods and biodiversity conservation in protected areas in developing county context. The study employs a mixed research approach with a descriptive research design. Structured questionnaires, focus group discussions and key informant interviews are used to collect data from local communities residing inside and adjacent areas of Nech Sar National Park in Ethiopia. The results reveal that the local communities around the national park are exposed to various shocks and vulnerability contexts such as poverty, food insecurity, and resource use conflict. Consumptive resource usage, recurring fire catastrophes, agricultural encroachment, and illegal fishing are all threatening the park’s biodiversity conservation efforts. Despite the impact of tourism on their livelihoods is marginal, local grassroots have a positive attitude towards the development of community-based tourism. Community-based tourism development which provides alternative livelihood options to local grassroots around protected areas can play significant role in the conservation of biodiversity and alleviating poverty.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-21T07:25:55Z
  DOI: 10.1177/14673584221102699
Homestay businesses’ strategies for adapting to and recovering from the
COVID-19 pandemic: A study in Vietnam
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Tin Doan, Richard Aquino, Hongxia Qi
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Adaptation and recovery are essential for businesses to survive crises and disasters. Drawing on the concepts of business resilience and hospitality service delivery practices, this study explored strategies employed by owners of Vietnamese homestay businesses for adapting to and recovering from the COVID-19 pandemic. Semi-structured interviews with 17 purposefully selected homestay owners were conducted during the pandemic. The thematic analysis of the data revealed three major strategies: adapting operational protocols, modifying products and service offerings, and reinstating the authenticity of the homestay experience. A conceptual model illustrating the transformations in homestay businesses was developed from the findings. As the study particularly revealed that the selected Vietnamese homestay businesses showed a strong capacity for adaptation, we discuss several factors influencing the implementation of adaptation and recovery strategies. This study contributes to the understanding of how micro, small, and medium-sized enterprises can adapt to external shocks and new externalities, and provides practical implications for homestay owners and stakeholders in relation to their post-pandemic business recovery.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-19T01:07:05Z
  DOI: 10.1177/14673584221103185
Do strategy and content matter' Restaurant firms’ corporate social
responsibility communication on Twitter: A social network theory
perspective
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Kyong Sik Sung, Chen-Wei (Willie) Tao, Lisa Slevitch
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Social media allows restaurants practitioners to distribute corporate social responsibility (CSR)-related information to interested individuals. However, it is unclear which types of CSR activities or communication strategies are more effective in terms of influencing consumers’ behavioral and emotional responses, especially in the restaurant industry. To shorten this research gap, the current study collected 136 CSR-related posts alongside 3408 stakeholders’ replies from the U.S. green restaurants’ Twitter accounts. Content analysis, ANOVA, and sentiment analysis using R studio were conducted for data evaluation. It was found that CSR activities related to the local community and society were as important as the activities related to the environment. Moreover, the engagement CSR communication strategy had a stronger influence on customers’ behavioral responses, generating more positive sentiments than broadcasting or reactive strategies on Twitter. The research findings may help restaurant practitioners communicate CSR-related information more effectively on social media.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-18T08:33:45Z
  DOI: 10.1177/14673584221103177
Package cycle tourists′ relationship to time and pace
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Xavier Matteucci, Tina R Tiller
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  For its slow mobility, cycle tourism has been linked to slow travel. Yet, few tourism scholars have studied the meaning of the pace at which cycle tourists move. This study seeks to shed some light on cycle tourists' relationship to time and pace. For that purpose, mobile ethnography through participant observation and interviews was employed to explore how western tourists experience a package cycling holiday in Vietnam. The cyclists' notion of subjective pace was found to be unconnected from actual velocity or form of travel. Some of the tourists sought speed and closely monitored time as ways to achieve their cycling performance goals. None of the cyclists expressed concerns with the high carbon footprint of their air travel to Vietnam. Furthermore, contrary to the slow travel literature, the cycle tourists did not prioritise social encounters. The findings of this study, therefore, question whether package cycle tourists can be considered to be slow travellers. We thus suggest that the experience of pace as controlled by the traveller her or himself is central to being a slow traveller.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-16T12:39:16Z
  DOI: 10.1177/14673584221102701
Tour guides′ perspectives on agrotourism development in the Mekong
Delta, Vietnam
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Tuyen D Quang, Hoang V Nguyen, Thanh V Vo, Minh H Nguyen
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The discussion on agrotourism development has focused on the perspectives of several tourism stakeholders, however, limited research has explored the viewpoints of tour guides operating in this area. This research investigated tour guides’ perspectives on agrotourism development in the Mekong Delta, Vietnam, to explore why agrotourism in this region remains an underexploited potential. We conducted interviews from October 2020 to July 2021 with 30 tour guides who have had opportunities and authentic experiences of tourism development based on their rich travel experiences in the region. This qualitative research showed that the Mekong Delta has a great potential for agrotourism development in Vietnam; however, many challenges prevent the same. Farmers face difficulties in creating attractive tourism products and activities, as they lack the capacity to broadly advertise. Agrotourism products are also similar in many tourist destinations in the region. Furthermore, regional coordination and partnership among stakeholders are lacking in agrotourism. A consistent tourism policy should be implemented among provinces to develop tourism more effectively. These findings inform rural development policymakers and expand the agrotourism literature by elucidating tour guides’ perspectives, which have received scant attention.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-10T12:38:01Z
  DOI: 10.1177/14673584221089733
Community-based tourism in East Asia: A bibliometric research note
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Aaron Tham, Shirley Wei Lee Chin
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Community-based tourism (CBT) is part of East Asia’s tourism landscape as local communities seek to diversify their livelihoods towards tourism. However, little is known about the evolution of research surrounding CBT in the region. Through undertaking a bibliometric analysis of 401 Scopus-indexed articles, this research found that CBT practices have increasingly questioned the legitimacy and authenticity of its value to local communities. Findings also illustrated most studies centred on China, and co-authorship networks mostly occurring between research supervisors and their students. Theoretical and practical insights to advance CBT research in East Asia are proposed.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-08T08:10:58Z
  DOI: 10.1177/14673584221100719
Unveiling the antecedents of senior citizens′ behavioural intentions to
travel: A mixed-method approach
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Vandita Hajra, Arun Aggarwal
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The purpose of this study is to develop and validate a multi-dimensional scale on factors affecting senior citizens’ behavioural intentions to travel in terms of approach and avoidance. The study is longitudinal in nature and has used a mixed-method approach (qualitative and quantitative) to collect and confirm a series of indicators concerning the different constructs. Under study 1, a pool of items was generated by conducting industry expert survey and reviewing the existing literature. Afterwards, Exploratory Factor Analysis (EFA) was performed for extracting the distinct factors. Under study 2, Confirmatory Factor Analysis (CFA) was performed to validate the proposed scale. The results of EFA and CFA revealed six dimensions of push factors, three dimensions of pull factors, two dimensions of perceived travel risks, three dimensions of perceived travel constraints and two dimensions of behavioural intentions of senior citizen tourists. Under pull factors, two additional dimensions were found, namely, familiarity and friendliness quotient of a destination as well as health safety and security quotient of a destination and under perceived travel constraints, outbreak of COVID-19 has been identified as a novel structural constraint. Since there is very limited research on senior citizens’ behavioural intentions to travel, the current study adds to the body of knowledge by identifying the additional factors that affect the same. Further, the study develops and validates the items through qualitative and quantitative analysis.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-07T01:23:06Z
  DOI: 10.1177/14673584221085459
Tourism research and tackling vandalism: Shifting the approach
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Abhishek Bhati
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This paper examines both positivist and constructivist approaches to vandalism prevention in tourism. It proposes a framework, consistent with the constructivist paradigm, for reducing tourism-linked vandalism. The Prevention-Restoration-Education-Participation framework suggests designing and applying interventions that can be enabled through coordinated and integrated multi-stakeholder efforts. The paper helps uncover and expand knowledge about the participation of the local community and other stakeholders in vandalism management. In addition, exploring tourism-linked vandalism control through these constructivist approaches suggests that the community and visitors can drive the damage control process. The synergistic effects of coordinated intervention are crucial to address the complex problems inherent in vandalism.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-06T01:43:06Z
  DOI: 10.1177/14673584221100707
Light at the end of a very dark tunnel: An examination of the survival and
recovery strategies of Iranian tourist accommodation businesses during the
Covid-19 pandemic
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Toktam Salari, William H Murphy
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The COVID-19 pandemic enters year three, with no end in sight. Among hoteliers, small family run businesses have been among the hardest hit. We interview owners of small Iranian Eco-tourism lodges (Ecolodges). Using MAXQDA 2020 software, thematic analysis revealed 10 main themes, condensed into five discussion topics. Stakeholder theory shapes our discussion of findings, revealing roles of internal and external stakeholders. Findings also include the reactive and innovative strategies ecolodges use to stay open and generate cash flow, the importance of stakeholder communications and accessing up-to-date government rules, the value of constant learning, and H.R. practices that assure stakeholders’ well-being.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-05T04:15:46Z
  DOI: 10.1177/14673584221095176
Positioning five-star hotels in city destinations: The case of Istanbul,
Turkey
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Hanım Kader Şanlıöz-Özgen, Metin Kozak
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Destinations and hotel businesses take advantage of many benefits of the online world. Extensive qualitative (review texts) and quantitative (review scores and room rates) data sources enable them to assess their positions through the eyes of their customers. The aim of this study is to propose a method focusing on customer reviews and rates in order to help hotel businesses with assessment of their positioning strategies. The dataset included a selection of five-star hotels in Istanbul, a city destination of Turkey. Room rates and the findings from a thematic narrative analysis of TripAdvisor reviews from a cognitive and experiential perspective were combined to create a position map. The findings extend traditional classification systems and reveal three competitive groups of five-star hotels with specific attributes in a city destination. Other findings offer some insight for hotel and destination managers, enabling them to evaluate the performance of positioning strategies of five-star hotels in the market.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-04T01:54:44Z
  DOI: 10.1177/14673584221085704
Socio-cultural sustainability and small tourism businesses
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Sherma Roberts
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Early assumptions pertaining to the sustainability of small tourism businesses (STBs) have been answered specifically as it relates to environmental sustainability. What is less well documented and still unclear is the extent to which STBs enhance the socio-cultural sustainability of the destination. This lacuna is surprising, given the development of indicators of sustainable tourism. This study therefore fills this gap by utilizing sustainability indicators to examine the extent to which small tourism businesses, across a number of sectors, contribute to destination sustainability. Using a conceptual approach premised upon principles of socio-cultural sustainability to construct the reference condition for indicator development, the study found that businesses performed better on indicators related to equity and cultural conservation but had mixed performance in the area of social cohesion, and were borderline on empowerment. The theoretical contribution of the study is that it provides operational validity to the assumptions governing small tourism businesses and socio-cultural sustainability by employing indicators developed through the scientific consensus approach. Using this approach, the study is able to measure socio-cultural sustainability contributions across myriad sectors.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-03T04:23:02Z
  DOI: 10.1177/14673584221093537
Intention to adopt user generated content on virtual travel communities:
Exploring the mediating role of attitude
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Neha Zaidi, Mohammed Naved Khan, Vandana Ahuja
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Online communities have brought major changes in the behaviour of consumers in the travel and tourism industry. Travellers frequently rely on the User General Content (UGC) to make their travel-related decisions. Avid travellers join travel communities and actively look for unbiased information, and share their own experiences. This paper explores the predictors of consumer attitude and intention to follow UGC posted on online travel communities. Further, this study attempts to analyze the influence of Customer Value Creation (CVC) on attitude and traveller’s intention to adopt UGC posted on online travel communities. Data collected from 246 members of online travel communities were analyzed using Structural Equation Modelling. Empirical results show that CVC has a significant direct and positive impact on travel information adoption intention and indirect influence through attitude. This study is among the few on the impact of CVC on attitude towards UGC posted on an online travel community and advances the literature on the subject by explaining the relative impact of CVC on attitude from a different theoretical perspective.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-05-02T03:42:53Z
  DOI: 10.1177/14673584221089744
An integrated model of the determinants and outcomes of workplace
ostracism in the tourism industry
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Mohammad Soliman, Ahmed Mohamed Elbaz, Samskrati Gulvady, Maha M. Shabana, Hanan Maher
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This paper investigates the impact of organizational deviance and coworker envy on workplace ostracism. It also assesses the effect of workplace ostracism on knowledge hiding and turnover intent and tests the interaction role of job tension on such associations. PLS-SEM was utilized to analyze 591 responses collected from employees at Egyptian travel agencies-A. The findings articulated that ostracism was positively impacted by both organizational deviance and coworker envy. Additionally, ostracism at the workplace could substantially lead to hiding knowledge; however, there was no significant connection between ostracism and employees’ turnover intention. Moreover, job tension moderates the links between workplace ostracism and two dimensions of knowledge hiding behavior, namely evasive and rationalized hiding, and turnover intent. Theoretical and managerial implications are presented. Limitations and avenues for further academic work are highlighted.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-27T08:47:47Z
  DOI: 10.1177/14673584221093538
Managing Tourist Risk, Grief and Distrust Post COVID-19
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Lisa O’Malley, Lloyd C. Harris, Vicky Story
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Tourism is one of the most important sectors for many countries and is also one of the most vulnerable to the impact of disasters. However, while tourism has proved resilient to localized or regional crisis, COVID-19 has had a universal impact on tourists, with pervasive, profound, and enduring implications. Our main objective is to explore and elucidate how such recent changes to tourism, triggered by the pandemic, affected the future travel intentions of tourists. Our exploration of these issues through in-depth interviews, finds that tourists were emotionally and psychologically affected by the sudden curb to their lives and that these emotions broadly equate to stages of grief. Furthermore, we uncover not only a general reduction in trust, but, concomitantly, an elevation in distrust towards destinations, manifest at the level of government, healthcare and tourist institutions, activities, and risk mitigation practices. Finally, we offer a discussion of the contributions and implications of our study in terms of tourism and hospitality research and practice.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-26T09:23:11Z
  DOI: 10.1177/14673584221089730
Creating memorable experiences of cultural hallmark event in Thailand
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Watchara Chiengkul, Supawat Meeprom, Hailu Getnet
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This study examined the relationship between distinctiveness, perceived crowding and memorable experience in creating attendees’ subjective well-being in the context of a cultural hallmark event in Thailand. Using an online self-administered survey, usable data from 770 respondents were used to assess the proposed conceptual model. Structural equation modelling was used to test the hypotheses. The results of this study confirmed that distinctiveness in the event was positively associated with memorable experience, which then played a significant role in enhancing attendees’ subjective well-being. Further, this study found that memorable experience partial mediated the relationship between distinctiveness and subjective well-being. Additionally, perceived crowding positively moderated the relationship between distinctiveness and memorable experience. The implications for the literature on special events and hospitality and for practicing managers are discussed.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-24T05:41:05Z
  DOI: 10.1177/14673584221085456
What is ‘roadschooling’ and who does it' A data mining web
content analysis
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Sandra Sotomayor
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Homeschooling families typically have the freedom to plan educational road trips without the constraints of a traditional school calendar. For this study, a total of 21 web pages were selected using ‘roadschool’ – a term that has recently emerged to describe such trips – as a keyword. A web content analysis revealed that this option is perceived as an opportunity for family bonding and is mostly popular among homeschooling families who own recreational vehicles and consider themselves digital nomads. Furthermore, it was observed that roadschooling parents often exhibited personality types that enhanced the overall learning outcomes and experiences of their trips. Implications and future research directions are discussed.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-24T03:53:02Z
  DOI: 10.1177/14673584221094433
In Search For New Urban Tourism Niche. Could European Cities Be
Destinations For Urban Wellness Providing Food for Body, Mind and
Spirit'
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Saari Susanna
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  According to the United Nations Population Fund (2020), half of the world’s population live in cities, and the number is estimated to rise to 75% by 2050. Although urbanization is seen as a major challenge from a health point of view, the development of urban wellness tourism offering would ideally benefit both tourists and locals. The growth rate of wellness tourism during the years 2015–2017 was almost twice as fast as global economic growth. Holistic wellness refers to the balanced elements of body, mind and spirit. This study argues that many European city destinations could provide the holistic wellness elements to their visitors.Tourism destinations continue competing with each other in a globalised marketplace, even more post-Covid-19. As a result, cities will invest considerable resources in their marketing activities and place branding. By recognizing and highlighting wellness tourism offering in their marketing, some urban Destination Management Organisations (DMOs) could stand out in this growing competition and get their share of wellness tourism growth.This study examines, which elements contributing to holistic wellness are currently being displayed on the visit.com websites of selected urban DMOs (N = 32) in the European Union. This is done using qualitative content analysis methodology. The findings indicate that there are several European cities that already display elements of urban wellness in their marketing. The practical implication for the DMOs in question could be to actively start developing their place brands towards urban wellness tourism niche by highlighting the supply of urban wellness they already have, for example, at their visit.com sites.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-22T08:31:54Z
  DOI: 10.1177/14673584221086888
Cultural heritage and tourism. A comparison of two destinations in
Southern Moravia
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Milada Šťastná, Antonín Vaishar
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This paper addresses the question: why do two destinations with extremely valuable cultural heritage gain attractions have completely different tourism traffic results' The main aim of this paper was to find the various causes of this inequality. The comparative method was used and Lednice and Dolní Kounice in Southern Moravia were selected as case studies. Statistical data and strategic documents on regional and local levels were analysed. The study showed significant differences in the strategic conceptual plans. Dolní Kounice was a more popular destination for suburban tourism for the inhabitants of Brno, the historical heritage was only an added value. In the case of Lednice, the use of its heritage for tourism was one of the main development priorities. This paper further noted that cultural tourism is often seen as a sector of the economy rather than a part of the culture.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-21T06:02:50Z
  DOI: 10.1177/14673584221089747
Conceptualising human and non-human marginalisation in tourism
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Taufik Abdullah, Craig Lee, Neil Carr
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The tourism industry can bring benefits to its stakeholders. However, some actors receive more benefits and/or disadvantages than others. This is related to marginalisation. As such, it is imperative to understand how the process of marginalisation occurs in tourism destinations. Previous studies have depicted cases of marginalisation in the tourism industry. Yet, there has been a dearth of analysis of the conceptualisation of the process of marginalisation within the industry. Consequently, this conceptual paper proposes a conceptual model of how marginalisation occurs in the tourism industry. The proposed model is situated in a tourism destination, and explains the marginalisation process among tourism actors that contribute to building tourist experiences. We argue that marginalisation is caused by power differentials in tourism destinations.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-19T02:55:37Z
  DOI: 10.1177/14673584221089735
Motivational factors to participate in conferences and gender differences
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Jesús Manuel López-Bonilla, Sandra Monroy-Rodríguez, Luis Miguel López-Bonilla, Concepción Granados-Perea
  First page: 3
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Conference tourism is of growing importance for destinations, although has been severely impacted by the travel and venue capacity restrictions caused by COVID-19. The main aim of this study is to analyse the motivation of conference tourism demand from a gender-based perspective. Data were gathered using an online survey instrument developed on the basis of a literature review. A total of 265 responses received were subjected to exploratory factor, ANOVA and logistic regression analyses. The sample was composed of 52.5% men and 47.5% women and the average age of respondents was 44.25 (SD = 9.87). The results indicated five motivating factors for attending conferences: Destination and leisure, academic and professional development, networking, travelability and cost. Significant gender differences were found in the first four factors. Female attendees at conferences considered these factors more important than male attendees did. The implications of these findings for conference organisers are discussed.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-02-27T12:34:13Z
  DOI: 10.1177/14673584221075735
A comparison of stakeholder perspectives of tourism development in Sapa,
Vietnam
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Huy Van Nguyen, Diane Lee, Carol Warren
  First page: 17
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Weber’s theory of formal and substantive rationality (WFSR) explains the range of people’s motivations when engaging in different forms of economic activity. Human rationality is driven by formal rationality, which focuses on economic gains, and substantive rationality which considers non-economic factors such as power, trust, and cultural values that could offset the shortcomings of social exchange theory (SET). The study used the exploratory sequential mixed method including semi-structured interviews with key tourism stakeholders and follow-up survey. Most stakeholders from both groups agreed that tourism brings about economic benefits and employment opportunities; however, tourism results in adverse environmental and cultural impacts. Sapa stakeholders generally support tourism development for both economic and non-economic reasons. The findings of this study do support that the SET and Weber’s theory explain the contradictory perspectives of multiple ethnic groups in the community. Specifically, in this study, the perspectives of Kinh respondents regarding impacts of tourism development were found to be quite contradictory compared to those of the ethnic minority groups. Such contradictions could present a challenge to the application of participatory approaches in tourism development and the development of a “shared vision” among tourism stakeholders. Implications for tourism planners and suggestions for future research are also discussed.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-02-28T09:58:13Z
  DOI: 10.1177/14673584221075179
Challenges to “going local”: Lessons from direct food sourcing
initiatives in Cusco, Peru
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Trent Blare, Jason Donovan
  First page: 30
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Restaurants can improve the quality and reliability of their input supplies and gain favor with consumers through direct sourcing while also contributing to development goals around sustainable production and income generation. However, limited evidence exists on the willingness of restaurants to invest in direct sourcing, the implications of these linkages, and the options to achieve scale. We interviewed 46 restaurants to examine their preferences and experiences in sourcing local foods and analyzed three cases that link local production to the tourist sector in Cusco, Peru. Results suggest that the interventions succeeded in providing a few restaurants with high value food. However, the interventions failed to deliver impact at scale. Bottlenecks included low business capacities in farmer organizations, limited support from NGOs and the government, and weak incentives for restaurants. We conclude with a discussion on the changes needed in the business and policy environment for achieving greater impact at scale.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-03-02T04:23:22Z
  DOI: 10.1177/14673584221074923
Topic and sentiment analysis of crisis communications about the COVID-19
pandemic in Twitter’s tourism hashtags
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Orly Carvache-Franco, Mauricio Carvache-Franco, Wilmer Carvache-Franco, Kevin Iturralde
  First page: 44
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The purpose of this paper was to assess Twitter as a means of communication during tourism crises with the following objectives: (a) identify the topics that are discussed, (b) establish the text sentiment, and (c) determine the differences in gender regarding the topics under discussion and the text sentiment. The data were collected from Twitter between March and April 2020. Using big data software, this study extracted 123,868 tweets globally in different languages through the Twitter API of popular tourism hashtags. Two techniques were applied: word association and sentiment analysis. The results show that the communication made through Tweets has the characteristics of a crisis communication related to the effects of the COVID-19 pandemic in the tourism industry. The theoretical contribution of the research is that Twitter in social media is an effective means of communication during pandemic crises and contributes to reducing negative perceptions and adverse effects of the tourism crises in companies and destinations. The practical contribution of the research is that Twitter can be used as a means of communication helping the communication strategies of companies and organizations.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-13T09:34:14Z
  DOI: 10.1177/14673584221085470
Work-family integration and segmentation in the gig economy: An
exploratory study on Airbnb hosts' experiences
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Suzanne C. de Janasz, Sowon Kim, Joy A. Schneer, Nicholas J. Beutell, Carol Wong
  First page: 60
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  Currently, there are four million hosts on Airbnb worldwide (Airbnb (2021). Although the number of Airbnb hosts keeps on rising, little is known about their experiences, as most studies on accommodation sharing services have predominantly focused on guests’ perspectives. This exploratory study investigates the work-family experiences of Airbnb hosts. Following preliminary interviews, we recruited Airbnb hosts to complete an online survey in which we examined the relationships between hosts’ preference for managing their work-family responsibilities (segmentation vs integration) in relation to work-family conflict, satisfaction, and intention to stay with Airbnb, and life satisfaction. Our results—from 136 respondents—indicated that Airbnb hosts who prefer segmentation (separating work and family) experience higher work-family conflict, which was associated with lower job satisfaction, life satisfaction, and intention to stay, compared to those who prefer integration (mixing work and family). Indirect effects were also found; work-family conflict mediated the relationship between segmentation preference and the studied outcomes. Findings suggest that work-family conflict needs to be re-examined in light of the unique demands associated with the gig economy. This study breaks new ground by investigating the work-family lives of Airbnb hosts, with important consequences for individuals, families, guests, and communities.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-15T06:10:24Z
  DOI: 10.1177/14673584221085211
Once upon a time in quarantine: Exploring the memorable quarantine hotel
experiences of Chinese student returnees during the COVID-19 pandemic
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Kei Wei Chia, Jia Xiong
  First page: 72
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  During the pandemic, many hotels convert into isolation centres for the purpose of quarantine. However, the memorable experience in the context of quarantine hotel (quarantel) remains unexplored. Thus, the purpose of this research was to explore the memorable quarantel experiences of Chinese student returnees during the COVID-19 outbreak. The research was qualitative in nature, involving 26 in-depth interviews conducted through snowballing. The data was then analysed using thematic analysis. The findings revealed six themes – (1) staff, (2) room, (3) hygiene and disinfection, (4) food, (5) healthcare and (6) location – with 20 underlying attributes pertaining their experiences. Some themes (e.g. hygiene and disinfection and healthcare) and attributes (e.g. ventilation and Chinese food therapy) were found to be unique experiences with significant functions that newly added in the context of quarantine hotels. Besides, differences existed between operational guidelines of quarantine hotels and actual guests’ quarantine experience. The research allows hotel operators to better understand guests’ concerns during the quarantine period and offers managerial implications to improve hotels’ performance during and after the pandemic.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-21T07:07:57Z
  DOI: 10.1177/14673584221085209
Enhancing post‐COVID-19 work resilience in hospitality: A micro-level
crisis management framework
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Yi-Ling Lai, Wenjie Cai
  First page: 88
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  COVID-19 has led to immense impacts on the hospitality sector, putting millions of jobs at risk. The uncertainty has resulted in significant psychological effects on service staff. Developing on micro-level interpersonal interactions between line managers and service staff, this article aims to propose a bottom-up approach to alleviate service staff’s anxiety and enhance their work resilience during and after the pandemic. The proposed conceptual framework synthesised the personal uncertainty constructs, self-determination theory (SDT) and leader-member exchange (LMX) to address the psychological issues that emerged from a prolonged ambiguous and unsettled period. The framework proposes that interpersonal exchanges at the micro-level can strengthen service staff’s intrinsic motivation and resilience. This article offers new insights into crisis management research and practice in the hospitality sector by developing a people-centred approach. At the micro-level, this framework offers a holistic strategy, including a flat team structure, uncertainty-embracing organisational environment, transparent decision-making process and sympathetic behaviours from leaders to facilitate service staff to develop greater coping mechanisms for the unknown future. Furthermore, this framework provides organisations preliminary guidelines to establish a longitudinal preventive strategy to strengthen employees’ work resilience.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-03-11T09:48:36Z
  DOI: 10.1177/14673584221075182
Tracking changes in tourism demand with point-of-sale data: The case of
Portugal
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Carlos P Marques, Alexandre S Guedes, Ricardo Bento
  First page: 101
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This study extends the literature on big data applied to tourism by validating the significance of point-of-sale (POS) electronic transactions, which have received little attention within tourism literature, as a reliable and effective alternative to surveys on guests stays at tourist accommodation establishments. Compared with official statistics on occupancy of tourist accommodation establishments, data on POS transactions tend to exhibit greater volatility and a less adverse year-on-year variation during the COVID-19 pandemic in Portugal. Still, both data sources reveal the same underlying trend. POS electronic payments, namely, at lodging establishments, deliver timely data for most municipalities in Portugal, filling in significant data gaps in many low-density areas, where statistical confidentiality is imposed in tourism indicators. This supports POS data’s effectiveness to analyse regional inequalities at the municipal level, allowing to gain a clearer understanding of the impacts of COVID-19 in domestic tourism.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-02-11T11:26:22Z
  DOI: 10.1177/14673584221075175
A crypto-tourism case study of agnes water/seventeen seventy, Australia
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Shu-Hsiang (Ava) Chen, Aaron Tham
  First page: 108
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This research note explores the under-investigated assumption that cryptocurrencies are a panacea to stimulate regional tourism demand. Through the application of Rogers’ Diffusion of Innovation Theory, a case study was designed to examine the cryptocurrency effect on two adjacent towns of Agnes Water and 17 70 in Central Queensland, Australia. The findings revealed three major factors that led to merchant receptivity for adopting cryptocurrencies - First, a novelty effect perceived as a good strategy to induce consumer spend. Second, the low entry barriers for merchants adopting cryptocurrencies to conduct transactions. Third, cryptocurrencies incurred zero overhead costs. Nevertheless, the favorable attitudes of these merchants towards cryptocurrencies require a demand-side intention to use such tools during tourist visits to these regional destinations. Other regional tourism destinations will need to consider other ways of integrating such digital innovations to their landscapes.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-12T01:16:48Z
  DOI: 10.1177/14673584221085472
Implications of an exogenous shock (COVID-19) on wine tourism business: A
Portuguese winery perspective
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Alexandre Guedes, Britta Niklas, Robin M Back, João Rebelo
  First page: 113
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  This study investigates the impact of an exogenous and unexpected shock (COVID-19) on the wine tourism business from the winery’s perspective. A sample of 146 Portuguese wineries was surveyed. The econometric results show that the share of wine tourism sales, the amount of dependence on exports and the assertiveness of brand recognition have a structural effect on direct-to-consumer tasting room wine sales, even when the winery’s business is disrupted by a shock that degrades the dynamics and flows of international trade. The research establishes a starting point that allows to understand the implications of an exogenous shock on the structure of the winery’s business, calling for further research on the firm’s economic performance as well as on the consumer’s behaviour in a post-pandemic context.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-18T07:27:11Z
  DOI: 10.1177/14673584221085214
How are tourism businesses adapting to COVID-19' Perspectives from the
fright tourism industry
- Free pre-print version: Loading...
  Rate this result: What is this?
  
  Please help us test our new pre-print finding feature by giving the pre-print link a rating.
  A 5 star rating indicates the linked pre-print has the exact same content as the published article.
  
  Authors: Susan Weidmann, Sebastian Filep, Brent Lovelock
  First page: 121
  Abstract: Tourism and Hospitality Research, Ahead of Print.
  The COVID-19 pandemic has seriously impacted the global tourism industry, effecting the livelihoods of millions of tourism workers and disrupting host communities. Current research in tourism management has focused on understanding the economic, social and political impacts of the pandemic. This professional perspective aims to examine operational adaptations that businesses in the fright tourism industry have adopted under the COVID-19 pandemic circumstances. The study collated industry association press releases, undertaking content analysis to examine the changes businesses employed to adapt during the pandemic. Findings suggest that businesses made a variety of operational changes, such as changing queueing, diversification of props and changes to make-up hygiene, allowing these businesses to survive pandemic imperatives.
  Citation: Tourism and Hospitality Research
  PubDate: 2022-04-07T05:24:22Z
  DOI: 10.1177/14673584221085217