JournalTOCs

Journal of Quality Assurance in Hospitality & Tourism
Journal Prestige (SJR): 0.455

Citation Impact (citeScore): 1
Number of Followers: 5

Hybrid journal * Containing 3 Open Access article(s) in this issue *
ISSN (Print) 1528-008X - ISSN (Online) 1528-0098
Published by Taylor and Francis

[2648 journals]

Chinese medical tourism: review and research agenda
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  Authors: Huahua Li, Yingying Du, Tao Xue, Carson Lewis Jenkins
  Pages: 1 - 25
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-05-18T01:44:44Z
  DOI: 10.1080/1528008X.2022.2073939
Diner’s Sustainable Behavior: Differences between Sustainable Behaviors
of Casual and Fine Dining Consumers
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  Authors: Faiza Tahir, Junaid Ul Haq, Aysha Saleem, Naeem Akhtar, Mark A. Bonn
  Pages: 1 - 30
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-05-05T03:15:42Z
  DOI: 10.1080/1528008X.2022.2070819
Antecedents and consequences of Starbucks’ environmental, social and
governance (ESG) implementation
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  Authors: Joonho Moon, Ruohan Tang, Won Seok Lee
  Pages: 1 - 23
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-05-02T04:37:08Z
  DOI: 10.1080/1528008X.2022.2070818
Preferences of Technology Amenities, Satisfaction and Behavioral
Intention: The Perspective of Hotel Guests in Hong Kong
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  Authors: Xinyan Zhang, Pimtong Tavitiyaman, Wing Yin Tsang
  Pages: 1 - 31
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-04-27T04:50:31Z
  DOI: 10.1080/1528008X.2022.2070817
The Mediating Role of Satisfaction on the Relationship between
Professionalism and Employee Continuity in Hospitality Industry
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  Authors: Nandakumar Mekoth, Albino Roshan Thomson, Anandakuttan Unnithan
  Pages: 1 - 27
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-04-17T05:22:32Z
  DOI: 10.1080/1528008X.2022.2065656
Workplace Conflict, Turnover, and Quality of Services. Case Study in Greek
Seasonal Hotels
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  Authors: Dimitrios Belias, Ioannis Rossidis, Aggelos Sotiriou, Sawsan Malik
  Pages: 1 - 24
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-04-17T05:06:29Z
  DOI: 10.1080/1528008X.2022.2065655
Identifying the Best Practices in Hotel Green Supply Chain Management
Strategy: A Global Study
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  Authors: Yazan Khalid Abed-Allah Migdadi
  Pages: 1 - 41
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-04-17T04:26:33Z
  DOI: 10.1080/1528008X.2022.2065657
Wellness Tourism Enhances Elderly Life Satisfaction
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  Authors: Tangchung Kan, Edward C. S. Ku, Wilson C.W. Sun, Tzu-Ching Lai, Po-Yi Hsu, Shih–Chieh Hsu
  Pages: 1 - 27
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-03-22T06:21:28Z
  DOI: 10.1080/1528008X.2022.2052394
Examining a Perceived Value Model of Servicescape for Bed-and-Breakfasts
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  Authors: Tingting Zhang, Bin Li, Arthur Huang, Nan Hua
  Pages: 1 - 21
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-03-21T07:04:21Z
  DOI: 10.1080/1528008X.2022.2051219
The Effect of Supervisor’s Abuse on Hotel Employees’ Job Satisfaction,
Affective Organizational Commitment and Work Engagement
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  Authors: Emmanuel Twumasi Ampofo, Caroline Ampofo, Seth Nkrumah, Enya Besa Ameza-Xemalordzo
  Pages: 1 - 24
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-03-17T06:26:40Z
  DOI: 10.1080/1528008X.2022.2052395
Innovative Service Behaviors of Hotel Employees: An Internal Service
Perspective
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  Authors: Wen-Jung Chen
  Pages: 1 - 22
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-03-15T08:21:40Z
  DOI: 10.1080/1528008X.2022.2051220
Antecedents of Employees’ Perception and Attitude to Risks: The
Experience of Egyptian Tourism and Hospitality Industry
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  Authors: Abdallah M. Elshaer, Asmaa M. Marzouk, Gamal S. A. Khalifa
  Pages: 1 - 29
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-03-11T05:15:02Z
  DOI: 10.1080/1528008X.2022.2050877
Hashtags – a keystone of Instagram in the hotel digital strategy. An
Iberian case study
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  Authors: Sofia Almeida, Ana Ramires, João Marinho
  Pages: 1 - 19
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-03-11T04:48:52Z
  DOI: 10.1080/1528008X.2022.2050876
From On-site to Memory: Study on the Spatial Characteristics of
Tourists’ Emotional Experiences
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  Authors: Mengda Jiang, Junyi Li, Yingying Du
  Pages: 1 - 32
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-02-25T06:04:18Z
  DOI: 10.1080/1528008X.2022.2042884
Classifying Tourists’ Photos and Exploring Tourism Destination Image
Using a Deep Learning Model
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  Authors: Nahye Cho, Youngok Kang, Jiyoung Yoon, Soyeon Park, Jiyeon Kim
  Pages: 1 - 29
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-02-10T05:44:47Z
  DOI: 10.1080/1528008X.2021.1995567
Reality and Fiction: Scandinavian Tour Operators’ Image of Italy
through Photographs
Open Access Article
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  Authors: Andrea Pesaresi, Saeid Abbasian
  Pages: 1 - 26
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-02-05T05:18:19Z
  DOI: 10.1080/1528008X.2022.2035296
Investigating the Influence of Tourism on Economic Growth and Carbon
Emissions: Evidence from Hainan Island, China
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  Authors: Biao He, Li Li, Juan Wang, Jun (Justin) Li, Lianxin Zhu
  Pages: 1 - 16
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-02-03T05:57:01Z
  DOI: 10.1080/1528008X.2022.2029666
HR Practices and Hotel Employee Service Innovative Behavior: The
Moderating Role of Creative Self-Efficacy
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  Authors: Munir Shehu Mashi, Chandrakantan Subramaniam, Johanim Johari, Zuraida Hassan, Sadiq Suleiman Abubakar
  Pages: 1 - 29
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-02-02T07:06:41Z
  DOI: 10.1080/1528008X.2022.2026272
Measuring online reviewer efficiency and ranking: A DEA based approach
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  Authors: Aakash Aakash, Abhishek Tandon, Anu Gupta Aggarwal
  Pages: 1 - 26
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-01-22T04:34:16Z
  DOI: 10.1080/1528008X.2022.2029665
Hospitality Students Taking Synchronous Online Classes: Are They
Ready'
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  Authors: Jieqi Guan, Pimtong Tavitiyaman, Lianping Ren, Peilai Wang, Fang Hong
  Pages: 1 - 25
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-01-19T04:42:03Z
  DOI: 10.1080/1528008X.2021.2024779
The Cognitive Image and Behavioral Loyalty of A Coastal and Marine
Destination: A Study in Acapulco, Mexico
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  Authors: Mauricio Carvache-Franco, María Magdalena Solis-Radilla, Wilmer Carvache-Franco, Orly Carvache-Franco
  Pages: 1 - 23
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-01-19T04:38:05Z
  DOI: 10.1080/1528008X.2021.2024780
From Homeowner to Airbnb Host: The Role of Trust and Perceived Value
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  Authors: Ge Zhu, Marketa Kubickova
  Pages: 1 - 23
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-01-18T05:24:28Z
  DOI: 10.1080/1528008X.2021.2024781
Closing the Gap between Hospitality Industry and Academia Research
Agendas: An Exploratory Analysis Case Study
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  Authors: Glenn McCartney, Sunny S.H. Kwok
  Pages: 1 - 19
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-01-11T08:23:48Z
  DOI: 10.1080/1528008X.2021.2024782
Why Not Travel to Malaysia' Perspectives of Future Senior Tourists
toward Senior-Friendly Destination Attributes
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  Authors: Liew Sien Leong, Siti Rahayu Hussin, Nawal Hanim Abdullah
  Pages: 1 - 26
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2022-01-07T06:28:39Z
  DOI: 10.1080/1528008X.2021.2024108
Effect of Rule Clarity and Evaluators’ Respectful Attitude on the
Perceived Fairness of the Hotel Rating System
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  Authors: Min-Seok Yoo, Kyoung-Joo Lee
  Pages: 1 - 24
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-12-29T07:51:14Z
  DOI: 10.1080/1528008X.2021.2017386
Service Quality and Customer Satisfaction in Hospitality, Leisure, Sport
and Tourism: An Assessment of Research in Web of Science
Open Access Article
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  Authors: Shyju P.J., Kunwar Singh, Jithendran Kokkranikal, Rahul Bharadwaj, Somesh Rai, Jiju Antony
  Pages: 1 - 27
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-12-17T06:52:55Z
  DOI: 10.1080/1528008X.2021.2012735
Back to a Post-Pandemic City: The Impact of Media Coverage on Revisit
Intention of Macau
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  Authors: Cheng Dan Deng, Kang-Lin Peng, James H.W. Shen
  Pages: 1 - 23
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-12-06T07:28:59Z
  DOI: 10.1080/1528008X.2021.2002788
The (De)motives to Conserve the Environment among Small Independent Hotels
in a Resource Scarce Destination
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  Authors: Umidjon Matyakubov, Viachaslau Filimonau, Vladimir A. Ermolaev
  Pages: 1 - 27
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-11-24T03:35:00Z
  DOI: 10.1080/1528008X.2021.2004571
Investigating the Moderating Effects of Age and Gender on Customers’ Use
of Tablet Menu in Casual Dining Restaurants
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  Authors: Anshul Garg
  Pages: 1 - 39
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-11-18T05:50:41Z
  DOI: 10.1080/1528008X.2021.2002786
Using Data Mining Methods to Predict Repeat Patronage Intention in the
Restaurant Industry
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  Authors: Yi-Sung Cheng, Nien-Te Kuo, Kuo-Chien Chang, Hsin-Ta Wu
  Pages: 1 - 27
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-11-18T05:47:57Z
  DOI: 10.1080/1528008X.2021.2002787
The Effects Of Corporate Websites Usability Of Travel Agencies On Their
Technological Capabilities
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  Authors: Ümit Şengel, Mustafa Çevrimkaya, Merve Işkın, Burhanettin Zengin
  Pages: 1 - 21
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-11-15T07:23:32Z
  DOI: 10.1080/1528008X.2021.2004570
Impacts of Tourist Loyalty on Service Providers: Examining the Role of the
Service Quality of Tourism Supply Chains, Tourism Logistics, Commitment,
Satisfaction, and Trust
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  Authors: Ekkapong Cheunkamon, Sajjakaj Jomnonkwao, Vatanavongs Ratanavaraha
  Pages: 1 - 33
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-11-07T06:12:20Z
  DOI: 10.1080/1528008X.2021.1995564
The Intention and Expectations of Modern Robotic Technologies in the Hotel
Industry
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  Authors: Dimitrios Belias, Labros Vasiliadis, Ioannis Rossidis
  Pages: 1 - 29
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-10-29T07:50:29Z
  DOI: 10.1080/1528008X.2021.1995566
Examining Antecedents on Chinese Customer Loyalty in the Boutique Hotel
Business
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  Authors: Nimit Soonsan
  Pages: 1 - 21
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-10-28T04:24:57Z
  DOI: 10.1080/1528008X.2021.1995565
Employees’ Perception of Lean Six Sigma Implementation to Business
Performance on Low-cost Budget Hotels
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  Authors: Heru Prastawa, Alima Shofia, Arfan Bakhtiar, Maya Damayanti
  Pages: 1 - 22
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-09-27T05:27:28Z
  DOI: 10.1080/1528008X.2021.1971140
Influence of Gender on the Word-of-mouth Process in Restaurant Consumption
Using Chronic Regulatory Focus
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  Authors: Bongran Sun, Sunny Ham
  Pages: 1 - 24
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-09-16T05:30:38Z
  DOI: 10.1080/1528008X.2021.1971139
Supply Chain Performance Assessment of Mountainous-Forest Rural Tourism
Resorts (Case Study: Central Mazandaran, Iran)
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  Authors: Fatemeh MohammadzadehLarijani, Alireza Darban Astane, Ali Gholami
  Pages: 1 - 35
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-08-30T05:54:53Z
  DOI: 10.1080/1528008X.2021.1964411
Understanding Student Choice from an Innovative Knowledge-based Student
Profiling Perspective: An Application of Branding Theory
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  Authors: Jing (Bill) Xu, Pimtong Tavitiyaman
  Pages: 1 - 25
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-08-25T04:04:25Z
  DOI: 10.1080/1528008X.2021.1971138
Destination Image of Kyrgyzstan: A Content Analysis of Travel Blogs
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  Authors: Dinara Aitieva, Sehun Kim, Meerbek Kudaibergenov
  Pages: 1 - 31
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-08-23T03:53:22Z
  DOI: 10.1080/1528008X.2021.1964412
The Relationships Among Perceived Medical Quality, Well-Being Perception,
And Behavioral Intention: A Comparison Between Domestic And Overseas
Medical Destinations
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  Authors: Wanlanai Saiprasert, Bill Xu, Pimtong Tavitiyaman
  Pages: 1 - 26
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-08-19T05:07:30Z
  DOI: 10.1080/1528008X.2021.1943598
Challenges for Student Satisfaction of Internship Program in Hospitality
and Tourism Industry in Vietnam
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  Authors: Nga Thi Vo, Linh Hoang Phuong Le, Van Thi Thanh Lam
  Pages: 1 - 27
  Abstract: .
  
  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-08-17T10:59:47Z
  DOI: 10.1080/1528008X.2021.1964414
Emotional Intelligence Profile of Tourists and Its Impact on Tourism
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  Authors: Ana Pinto Borges, Elvira Vieira, João M. Lopes
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-08-17T10:59:15Z
  DOI: 10.1080/1528008X.2021.1964413
Framing the “Romantic Blur”: How Tourists’ Idealize
Adventure Experiences
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  Authors: João Crispim C.L.B Ponte, Gualter M.M. Couto, Áurea S.T. Sousa, Pedro M.S.G. Pimentel
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-08-12T06:41:48Z
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Understanding Consumer–Pet Relationship during Travel: A Model of
Empathetic Self-Regulation in Canine Companionship
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  Authors: Ran Huang, Leia Krier, Bharath Josiam, HaeJung Kim
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-08-01T06:47:51Z
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Analysis of Critical Success Factors for Entertainment Tourism
Destinations: The Supply Perspective
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  Authors: Jian Ming Luo, Yulan Fan, Ziye Shang
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  PubDate: 2021-07-29T05:46:57Z
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Conceptualizing Essential Components Affecting Health Tourism Satisfaction
in Asia: Does Context Matter'
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  Authors: Moniruzzaman Sarker, Nafisa Kasem, Brian Kee Mun Wong, Sedigheh Moghavvemi
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  PubDate: 2021-07-27T04:45:20Z
  DOI: 10.1080/1528008X.2021.1955237
Analyzing the Direct Relationship between Every-Single Dimensions of
Service Quality and WOM with a Particular Multidimensional Scale of WOM
Behavior
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  Authors: Merve Bulut, Şevki Ulema
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  PubDate: 2021-07-26T05:33:43Z
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The Impact of Corporate Social Responsibility on Relationship Quality and
Customer Citizenship Behavior: Hotel Reputation as a Moderator
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  Authors: Majid Mohammad Shafiee, Reihaneh Alsadat Tabaeeian
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-07-21T06:31:52Z
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Comparing the Effect of Lecture and Jigsaw Teaching Strategies on Attitude
and Environmentally Responsible Behavior: A Mixed-methods Approach
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  Authors: Zabih-Allah Torabi, Mohammad Reza Rezvani, Mojtaba Palouj
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-07-19T06:10:12Z
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Factors Influencing Choice of Accommodation during Covid-19: A
Mixed-methods Study of Italian Consumers
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  Authors: Giacomo Del Chiappa, J. M. Pung, M. Atzeni
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-06-28T05:56:20Z
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Guest Online Review: An Extraordinary Focus on Hotel Users’
Satisfaction, Engagement, and Loyalty
Open Access Article
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  Authors: Nga Thi Vo, Vo Viet Hung, Zuzana Tuckova, Nhat Tan Pham, Lien H. L. Nguyen
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  PubDate: 2021-06-06T07:13:59Z
  DOI: 10.1080/1528008X.2021.1920550
EVALUATION OF PRECAUTIONARY MEASURES TAKEN FOR COVID-19 IN THE HOSPITALITY
INDUSTRY DURING PANDEMIC
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  Authors: Ozgür Davras, Sait Durgun
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-05-29T06:18:42Z
  DOI: 10.1080/1528008X.2021.1932013
The role of responsible tourism on quality of life in rural Areas of
Gorgan, Iran
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  Authors: Mina Karimi, Alireza Darban Astane
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  PubDate: 2021-05-26T07:25:25Z
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The Effect of Message Framing and Focus on Reducing Food Waste
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  Authors: Hsiangting Shatina Chen, Denise DeSalvo
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-05-23T08:01:20Z
  DOI: 10.1080/1528008X.2021.1911727
Impact of Institutional Distance on Chinese Citizens’ Outbound
Tourism Destination Selection
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  Authors: Qing Huang, Hui Li, Run-Hui Lin, Qi Zhang, Xiao-Yi Li
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-05-19T06:43:10Z
  DOI: 10.1080/1528008X.2021.1913694
Online Reviews on Online Travel Agency: Understanding Tourists’
Perceived Attributes of Taipei’s Economy Hotels
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  Authors: Chun-Fang Chiang, Ching-Wen Huang
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-05-09T06:45:58Z
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Predicting Online Travel Purchase Behavior: The Role of Trust and
Perceived Risk
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  Authors: Mohd Sadiq, Nikhil Dogra, Mohd Adil, Kumkum Bharti
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-05-05T02:59:56Z
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Does Electronic Word-of-mouth Differently Influence Traditional Economy
Vs. Collaborative Economy Tourist Accommodation' An Empirical Study
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  Authors: Mercedes Jiménez García, José Ruiz Chico, Antonio Rafael Peña Sánchez, José Antonio López Sánchez
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-04-25T07:49:46Z
  DOI: 10.1080/1528008X.2021.1913692
Restaurants’ Response to COVID-19 Pandemic: The Realm of Egyptian
Independent Restaurants
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  Authors: Abdallah M. Elshaer
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-04-25T07:27:39Z
  DOI: 10.1080/1528008X.2021.1911732
Job Satisfaction and Gender: A Global Comparison of Job Satisfaction in
the Hospitality Industry
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  Authors: Maureen Snow Andrade, Doug Miller, Jonathan H. Westover
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-04-22T07:03:01Z
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Service Quality and Customer Loyalty in Ghana’s Hotel Industry: The
Mediation Effects of Satisfaction and Delight
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  Authors: Peter Anabila, Leeford Edem Kojo Ameyibor, Michael Mba Allan, Clemence Alomenu
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-04-18T06:00:04Z
  DOI: 10.1080/1528008X.2021.1913691
Leadership Styles, Psychological Factors, and Employee Commitment to
Service Quality in the Hotel Industry
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  Authors: Md Karim Rabiul, Ataul Karim Patwary, Ahmad Edwin Mohamed, Harun-or Rashid
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-04-15T06:22:20Z
  DOI: 10.1080/1528008X.2021.1913695
Negative eWOM Management: How Do Hotels Turn Challenges into
Opportunities'
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  Authors: Yi-Fan Chen, Rob Law, Ka Kui Yan
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-04-06T05:26:30Z
  DOI: 10.1080/1528008X.2021.1911729
Understanding the Subjective and Objective Assessments of Service Quality
through Spa Customers’ E-complaints in Bangkok
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  Authors: Aswin Sangpikul
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-04-03T05:46:30Z
  DOI: 10.1080/1528008X.2021.1891598
The Effects of Language Errors in Service Recovery Communication on
Customers’ Hotel Perceptions and Booking Intentions
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  Authors: Irene Roozen, Mariet Raedts
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-03-22T06:38:42Z
  DOI: 10.1080/1528008X.2021.1897919
Tour Guide Performances, Tourist Satisfaction And Behavioural Intentions:
A Study On Tours In Kuala Lumpur City Centre
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  Authors: Wan Aniq Syakier, Mohd Hafiz Hanafiah
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-03-21T06:33:05Z
  DOI: 10.1080/1528008X.2021.1891599
Segmenting International Tourists Based on the Integration of Travel Risk
Perceptions and Past Travel Experience
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  Authors: Tatiyaporn Jarumaneerat
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-03-18T07:44:25Z
  DOI: 10.1080/1528008X.2021.1891596
Modeling the Multi-dimensional Facets of Perceived Risk in Purchasing
Travel Online: A Generational Analysis
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  Authors: Shavneet Sharma, Gurmeet Singh, Stephen Pratt
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-03-16T06:59:16Z
  DOI: 10.1080/1528008X.2021.1891597
A Qualitative Investigation of the Impact of COVID-19 on Macau’s
Gaming Industry
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  Authors: Ka Yin Chau, Jian Ming Luo, Xialei Duan
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-03-10T06:45:23Z
  DOI: 10.1080/1528008X.2021.1897920
Twenty Years of Journal of Quality Assurance in Hospitality & Tourism:
A Bibliometric Assessment
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  Authors: Ranjit Singh, PS Sibi, Primula Sharma, Manila Tamang, Amit Kumar Singh
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-02-18T12:44:59Z
  DOI: 10.1080/1528008X.2021.1884931
The Impact of Airline Alliance Strategy on the Perceived Service Quality:
A Global Survey
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  Authors: Yazan Khalid Abed-Allah Migdadi
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-02-15T06:35:08Z
  DOI: 10.1080/1528008X.2021.1884929
Perceived Experience, Perceived Value and Customer Satisfaction as
Antecedents to Loyalty among Hotel Guests
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  Authors: Daly Paulose, Ayesha Shakeel
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-02-15T05:25:00Z
  DOI: 10.1080/1528008X.2021.1884930
Reinforcing Responsible Tourism through Cultural Involvement: An Empirical
Evidence from India
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  Authors: Kaushik Samaddar, Sanjana Mondal, Sujata Sharma
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-01-25T06:52:28Z
  DOI: 10.1080/1528008X.2020.1867698
The Effect of Servicescape on Customer Engagement: The Mediating Role of
Customer Experience
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  Authors: Somayyeh NasarAmini Jeloudarlou, Samad Aali, Mohamad Faryabi, Alireza Bafandeh Zendeh
  Pages: 1 - 27
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-01-21T05:48:04Z
  DOI: 10.1080/1528008X.2020.1867696
Driving Hospitality Frontline Employees’ Boundary-spanning Behaviors: A
Social Exchange and Role Theory Perspective
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  Authors: Jiaxin (Sylvia) Wang, Xiaoxiao Fu, Youcheng Wang, Fuxiang Wei
  Pages: 1 - 27
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-01-19T08:34:12Z
  DOI: 10.1080/1528008X.2021.1871701
Job Satisfaction as Affected by Types of Leadership: A Case Study of Greek
Tourism Sector
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  Authors: Dimitrios Belias, Ioannis Rossidis, Christos Papademetriou, Christos Mantas
  Pages: 1 - 19
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  Citation: Journal of Quality Assurance in Hospitality & Tourism
  PubDate: 2021-01-19T07:00:29Z
  DOI: 10.1080/1528008X.2020.1867695