Authors:Marla B. Royne Stafford et al. Abstract: The topic of Responsible Gambling has been the focus of debate over recent years. Unfortunately the language surrounding Responsible Gambling has proven ineffective, due to varying definitions and debate over stigma related to responsibility. This paper discusses the importance of language in communicating about consumer protection and harm minimization to the public. Three key areas of discussion are highlighted: 1) decoupling responsible gambling and problem gambling to reduce the barrier of stigma; 2) redefining responsible gambling, and 3) the need for conversations amongst peers and parents, all with the view to proactively prevent gambling related harms. PubDate: Fri, 19 Jul 2024 18:59:21 PDT
Authors:Anthony F. Lucas et al. Abstract: Performance data from a tribal casino operating in the Western United States indicated a general insensitivity to free-play (FP) offer reductions. This finding addresses considerable industry-wide concerns regarding the potential for negative customer reactions to conspicuous offer reductions. Further, FP campaigns are costly annual investments representing the lion’s share of casino marketing budgets in many jurisdictions. A within-subjects design featured the random assignment of 100 loyalty program members from a common offer tier to each of four groups, with the experimental groups receiving different yet substantial reductions in FP during the post-demotion period. The results demonstrated a lack of significant differences in gaming spend and visitation, across the pre- and post-demotion periods. Our findings generally failed to indicate support for social inequity theory, aligning more with the literature on force-of-habit behavior. Additionally, the growing body of FP research was meaningfully extended. PubDate: Mon, 22 Apr 2024 05:39:29 PDT
Authors:Douglas M. Walker et al. Abstract: This paper utilizes data on Missouri’s casino industry to examine how clustered casinos, such as those in Kansas City and St. Louis, perform compared to dispersed or isolated casinos, such as those in Boonville, Caruthersville, La Grange, and St. Joseph. Missouri limits the number of casino licenses allowed; however, it does not explicitly mandate casino locations. Missouri provides a unique natural experiment for comparing location model performance. Although there is no published research on which type of casino location model is more effective for generating industry revenues and associated taxes, state legislatures have nevertheless been following an isolated casino location model. But it is not at all obvious that this strategy leads to higher aggregate revenues. Using 2011 data on Missouri’s casino industry, we find that casino performance may not depend on whether it is isolated or in a cluster. This result suggests that the casino market is relatively efficient, given the regulations it faces. However, there may still be significant costs from restricting casino locations. We speculate that politicians are likely to use the isolated model as a mechanism to maximize voter support for casino legalization. PubDate: Fri, 20 Oct 2023 14:49:22 PDT
Authors:Kahlil S. Philander Abstract: This study examines how casino operators’ responsible gambling program performance changes after entering a third-party assurance program. Using de-identified responsible gambling accreditation data from the 75 casinos employing the “RG Check” program from 2012 to April 2019, this study finds that casino scores improved in the first reaccreditation period (p < .001, d = 0.92), but failed to improve in the second reaccreditation (p < .78, d = 0.38). Much of the first reaccreditation changes appear to be a result of one-time improvement in the scores of lower performing venues. There also appears to be inconsistent improvements in tactical areas of RG programs, as some areas improved over time while others were unchanged or declined. The Friedman test revealed statistically significant increases in scores for RG policies (p < .001); employee training (p < .001); venue/game features (p < .001); and access to money (p < .001). It also revealed a decrease in informed decision making scores (p = .010). The evidence is consistent with accreditation programs being used as a reputation signal rather than a performance management tool. The findings from this study suggest that RG assurance programs lead to some benefit but may not be a source of ongoing and consistent improvement without programmatic changes or other regulatory tools. PubDate: Wed, 14 Jun 2023 13:51:14 PDT
Authors:Tiange Xu et al. Abstract: This report investigates the understudied group of VIP Hosts in Macao casinos, who cater to high rollers and may be more vulnerable to problem gambling due to their exposure to heavy betting. To comprehensively profile their gambling behaviors and cognitions, we conducted an anonymous online survey using the Chinese Version of South Oaks Gambling Screen (C-SOGS) and the Gambling Fallacies Measure (GFM). Given the difficulty of accessing this population, we employed the snowball sampling technique to recruit eligible participants. Our analysis included data from 41 participants, and the findings revealed high levels of gambling-related cognitive distortions among VIP Hosts. In addition, 83% of the respondents were classified as non-problem gamblers, with 10% of respondents classified as at-risk gamblers, and 7% classified as pathological gamblers. Despite the small sample size, this report offers a preliminary understanding of VIP Hosts’ gambling behaviors in Macao, paving the way for future research. PubDate: Tue, 13 Jun 2023 16:18:53 PDT
Authors:Sinyong Choi Abstract: Although there are many illegal online gamblers in the United States who use offshore gambling sites while falsely believing that their activity is legitimate, few studies have focused on the role of online casino reviews (OCR) who facilitate this activity. These reviews, for a variety of reasons, may present misleading information designed to encourage U.S. players to use offshore gambling sites. Using framing theory and neutralization techniques, we conducted a content analysis of multiple OCR to examine how they present information and justifications regarding the use of offshore gambling sites in the U.S. The findings indicate that many OCR positively promoted offshore sites, presenting various frames in which legal issues and information were interpreted in ways that neutralize and encourage the use of offshore sites in the U.S. This study suggests multiple preventive measures to facilitate effective online gambling regulation. PubDate: Thu, 13 Apr 2023 16:33:45 PDT
Authors:Angshuman Hazarika Abstract: The fantasy gaming industry in India has moved forward at an unprecedented pace with limited oversight primarily based on 'self-regulation'. The absence of a clear regulatory mechanism for this industry has been highlighted in previous work, but no clear determination has been provided on how to deal with this issue. The current contribution seeks to provide a path ahead by suggesting that the government regulate the industry directly instead of an industry-operated self-regulatory framework which has had limited effectiveness till now. This suggestion has been made considering the significant size of the industry and the target demographic of the fantasy gaming sector, which consists of young individuals who may need considerable handholding in terms of financial prudence and gaming addiction. Data regarding the industry, demographics of the financial gaming sector and the current state of regulation has been obtained from secondary sources. This has been supplemented with judicial decisions, and government reports to identify critical problems and suggest potential solutions. The contribution makes a comparative analysis of Union (federal), state and self-regulation for the fantasy gaming industry in India to prescribe a regulatory path ahead. Considering the potential for growth of the fantasy gaming industry in India and the size of the market, regulatory developments in the country may be of interest globally to investors, fantasy gaming operators, researchers, and other governments willing to learn from the Indian efforts at regulation. PubDate: Thu, 23 Mar 2023 11:04:21 PDT
Authors:David W. Merz et al. Abstract: This work demonstrates that the card shuffling procedure commonly performed in casino poker rooms is insufficient for randomizing a deck of cards. We explore this in the context of Texas Hold’em, which has established itself as the most popular form of poker worldwide over the past few decades. We show the degree to which the resulting distribution of the orderings of all 52 cards in the deck after shuffling is not uniform. Rather, any given card may be substantially more (or less) likely to show up as an important card in the subsequent hand. Additionally, we find that the shuffling procedure does not sufficiently separate cards from their starting point; that is, cards are more likely to stay close together after shuffling than they should by chance. Thus, in this work, we demonstrate that Texas Hold’em players can gain an advantage over their opponents by recognizing these deficiencies in the shuffling procedure. PubDate: Thu, 18 Aug 2022 02:08:00 PDT
Authors:Kevin Krieger et al. Abstract: Home field advantage has been a commonly discussed and researched topic in sports. How much of this advantage is due to the home team’s supporters’ physical attendance at the game where they might encourage their team, intimidate the opponent, and influence game officials' We utilize the unique natural experiment of the COVID-19 pandemic and consider the case of American professional (NFL) and collegiate (NCAA) football to examine this question. We measure how typical spreads, relative to home teams, changed in the 2020 season compared to their historical levels, and we determine that roughly half of what football fans and analysts consider to be home field advantage emanates from spectators. Generally, the betting market was rather accurate in its predictions of how football game results would change in 2020, during the pandemic, so that wagering strategies failed when based on the betting market possibly underappreciating or overcorrecting for home field advantage without fans. PubDate: Tue, 19 Jul 2022 06:48:43 PDT
Authors:Michael T. Paz et al. Abstract: This paper examines the impact of poker room promotions on player traffic in casino-based poker rooms. Casinos regularly spend significant portions of their marketing budget on promotions, including free-play, item-based offers, complementary hotel rooms, and travel reimbursements (among others), in an effort to drive casino traffic. Poker room promotions, by contrast, are unique within the context of casino promotions because they are both player-funded and paid in cash. Despite these significant differences between poker room and other casino promotions, prior research has not provided empirical evidence on the effectiveness of poker room promotions. Using collected data on casino-based poker games and poker room promotions over an eight-month period, we present an analysis investigating the impact of common types of poker room promotions on player traffic. Our research conclusively demonstrates a consistently strong positive effect of poker room promotions on player traffic. This research offers a number of important insights not only for the gaming industry, but also for other industries which make use of a variety of promotion types (e.g. retail, hospitality and tourism, etc.). PubDate: Thu, 07 Jul 2022 14:19:10 PDT
Authors:Changbin Wang et al. Abstract: Macau has seen the rapid development of casinos in the past two decades. Long-established regulatory control of the city’s gaming industry ensures compliance with the applicable regulations and standards. Among other regulators and staff, gaming inspectors are responsible for the first-line supervision of gaming operations across Macau casinos. This paper is the first attempt to review the casino regulatory inspection in Macau with a particular focus on the functions and practices of gaming inspectors stationed at casinos. Existing internal and external factors affecting the functions of gaming inspectors are identified and discussed in this paper. The authors of this paper consider that high-caliber gaming inspectors play a pivotal role in the regulatory performance of the gaming industry. Suggestions for further improvement are also provided for Macau to develop an effective regulatory inspection system for the gaming industry. PubDate: Thu, 26 May 2022 11:16:22 PDT
Authors:Anthony F. Lucas et al. Abstract: The aim of this study was to better understand the role of a slot machine’s house advantage (a.k.a. par) in the individual player’s gambling experience. On this issue, the results challenged the inveterate wisdom of the industry. A battery of simulations comparing outcomes produced on slot machines with different pars failed to produce significant differences in play time, i.e., spins per losing player. These simulations were the first to accommodate variable wagering behavior, as identified by player tracking data donated by a Nevada casino operator. The results inform operators and game makers alike as to the ability of gamblers to detect differences in the house advantage, based solely on their results from play. This information is critical to the formulation of revenue optimization strategies, price positioning strategies, and marketing communications. Additionally, critical insight is provided on the slot machine experience, within a profit center vital to the success of many of the world’s gaming properties. The absence of significant differences in play time for individual gamblers suggests potential for gains in aggregated slot revenue, without fear of “price” detection by individual gamblers. The findings add to a growing stream of research on the impacts of pay table metrics. PubDate: Fri, 11 Mar 2022 13:19:10 PST
Authors:Becky Harris Abstract: Diversity, equity, and Inclusion in the workforce have been topics of discussion in corporate America for years. In an effort to better understand employers’ commitment to hiring a more diverse, equitable, and inclusive workforce, and to collect robust data for analysis, the Nevada Legislature authorized the University Nevada, Las Vegas to launch a survey of Nevada employers concerning their workforce composition, employee representation at the frontline, supervisory, managerial and executive levels, employee benefit packages, and attrition rates. Every Nevada employer, including for-profit, non-profit and educational institutions are invited to participate. A link to the survey is provided in the article and the survey questions are included as an appendix. PubDate: Fri, 04 Mar 2022 15:25:45 PST
Authors:Pedro Cortés Abstract: Macau Government announced in the consultation document for the amendment of Law No. 16/2001 (Macau Gaming Law) – whose public discussion ended on October 29, 2021 – that it intends to introduce Government Delegates into the casino gaming concessionaires.According to the consultation document, the appointment of government delegates will extend the Government direct supervisory powers over the casino gaming concessionaires and ensure that public interest is given precedence, as well as will be a form of proper guaranteeing compliance and fulfillment of the duties and obligations of the casino gaming concessionaires.Such a system has existed in Macau since at least 1956, with the extension to Macau of the applicability of the Decree-Law No. 40 833, of October 29, 1956, enacted by the Presidency of Council of Ministers of Portugal, in which the duties of the delegates and directors appointed by the government are defined in an extensive and comprehensive manner.The referred Decree-Law established the general principles in force in the current regime – under Decree-Law No.13/92/M, of March 2, 1992 – for the government delegates and directors appointed by the government. Such current regime will serve as the basis for the amendments to be introduced to the Macau Gaming Law.This article intends to provide a historical view of the concept and how it applies to the concessions of public services and other exclusive rights companies, such as the concessions for casino games in Macau, and to resort the regime that may be expected when the amendments to the Macau Gaming Law are introduced.We will provide an overview of the concession regime and its roots, the rules applicable to government delegates and their role throughout history, the reasons for the proposal to introduce the government delegates in the Macau casino gaming concessionaires, the results of the consultation process recently published, and what can be expected in the amended Macau Gaming Law. PubDate: Mon, 14 Feb 2022 09:29:54 PST
Authors:Anthony F. Lucas et al. Abstract: Based on modified versions of licensed pay tables from reel slot machines, simulations of play failed to indicate a statistically significant difference in the spins per losing player (SPLP), despite a marked difference in the pars (i.e., 7.9% vs. 12.9%). To reflect a volume of play consistent with frequent gambling, the simulations included results from 1-4 visits per week, for the equivalent of one year. Additionally, this level of play was repeated for 100 “years,” within multiple scenarios of buy-in amounts and stoppage-of-play criteria. Still, most outcomes indicated a negligible decline in SPLP, in spite of the 63%-increase in the par. These results were reproduced from a second pairing of games featuring a 117%-increase in par (i.e., 4.6% vs. 10.0%). The findings spotlighted considerable limitations of popular industry heuristics related to the relationship between par and play time. While additional studies are warranted, the outcomes suggested that operators may be overly mindful of the fallout from increased pars. These overbroad beliefs are likely to impede critical progress toward revenue optimization. PubDate: Wed, 01 Sep 2021 09:14:48 PDT
Authors:Becky Harris et al. Abstract: During this difficult economic time, as policy makers decide how to use their limited resources to help prepare the rising generation for the demands of an ever-changing workforce, aligning K-12 educational priorities with higher education and economic development can help maximize public dollar investments in STEM education, particularly when females are given access to STEM and STEM-related education and programs. Smart public policy initiatives can help increase the representation of women in the technology, research and development, and innovation departments.The purpose of this article is to provide policy recommendations that could help increase gender diversity and participation in STEM education pipelines and stimulate innovation. Viewing public dollar investments in female STEM education as an economic development tool not only encourages diverse participation in traditionally male dominated industries but can help leverage STEM education into an economic driver that promotes strong technology sectors in state economies. PubDate: Wed, 28 Apr 2021 17:11:34 PDT
Authors:Marta Soligo Abstract: When, in 2003, the Las Vegas Visitors and Convention Authority (LVCVA) launched the tag line “What happens here, stays here,” it reinforced the idea, already supported by the media, that in Sin City everything is allowed. Looking at the COVID-19 crisis, one might wonder how, after being seen for years as a place without restrictions, Las Vegas could convince its tourists to respect some rigid safety guidelines. This paper tries to answer that question starting from the framework of the host-guest relationship, which is widely used in anthropology and sociology of tourism. On the one hand, I state that short-time strategies, such as the new LVCVA’s campaign #VegasSmart and the health-related measures undertaken by integrated resorts might represent efficient ways to educate visitors while limiting the spread of the virus. On the other hand, I propose a sociological perspective, arguing that a long-term view that takes into consideration the—often ignored—role of the Las Vegas community might be key. PubDate: Wed, 24 Feb 2021 17:23:43 PST
Authors:Shekinah Hoffman et al. Abstract: COVID-19 exposes structural inequalities within American society which can no longer be ignored. Here, we highlight the structural inequalities women and women of color face that are glaringly apparent or exacerbated in the pandemic. Inequalities that play a role in the unemployment, insufficient workplace protection, and increased work-life demands of women and women of color in the gaming industry. Instead of returning to “normal” business post-pandemic, we urge gaming leaders to reflect on these inequities within their workplaces. We offer that guaranteed paid leave and permanent flexible work arrangements could improve the life of gaming women employees and their families. PubDate: Mon, 08 Feb 2021 10:19:17 PST
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