Authors:Rahmad Agus Dwianto Pages: 90 - 111 Abstract: The COVID-19 pandemic period is a challenge for leaders, which has spurred the implementation of e-leadership, especially in the public sector. This article discusses changes in public sector e- leadership practices in ASEAN countries. The research was based on a qualitative research design. Data analysis used NVivo application on secondary data from various recent scientific articles and World Bank data. The results show that the practice of e-leadership in the public sector has experienced a multiplicity of changes that have affected several aspects including organizational culture, time management, use of information technology in carrying out tasks, and meeting media. Digital literacy, transparency, and time hours indicators are important in assessing the condition of e-leadership before and during the Covid-19 pandemic. Multitasking remains a challenge during crises. Leadership ability and knowledge of leadership in digital technology is one of key factors that influence success PubDate: 2021-11-12 DOI: 10.22146/jkap.62831 Issue No:Vol. 25, No. 2 (2021)
Authors:Andi Rahmat Hidayat Pages: 112 - 130 Abstract: This study focused on Citizen Reporting System (CRS), which is one of the main pillars crucial in designing and implementing smart cities. The study had several objectives including determining the extent of public knowledge on the use of CRS, which was proposed in four leading applications of Makassar smart city programmes; Smart RT / RW application, Call Centre 112, Home care and Qlue; and identified factors that support and inhibit the development of citizen reporting system to develop recommendations for improvement of CRS, which will in turn have a positive impact on the implementation of smart city programmes in Makassar and Indonesia in general. The study used a sequential mixed method, specifically sequential explanatory strategies. The phases entailed conducting a survey to collect and analyse quantitative data; followed by conducting in-depth interviews to explore specific issues and obtaining in-depth information. The results showed that people’s knowledge and information about the smarty city programmes is still very low, a problem that hampers the use of these services by the community. Besides, another finding was that that the frequency of accessing internet and social media, and the will to actively participate in helping the government and reporting problems or issues in their neighbourhood by people in Makassar is sufficiently high. Thus, based on study results, the local government has an important asset it can use to develop a citizen reporting system, which is one of the key factors in the successful implementation of smart city programmes. PubDate: 2021-11-12 DOI: 10.22146/jkap.61114 Issue No:Vol. 25, No. 2 (2021)
Authors:Sarah Meirina Sari, Janianton Damanik Pages: 131 - 147 Abstract: This study describes the public policy making process in Yogyakarta during the COVID-19 pandemic by determining the level of consistency of the government policy in opening and closing tourist attractions and its relationship to the decision of the possession of a COVID-19 free letter. The qualitative method was used because the approach was deemed capable of identifying various perspectives and points of view of the reality related to the process of tourism policy making during the COVID-19 pandemic condition in Yogyakarta City. The results showed that policies made were plagued by lack of adequate preparation and consistency. Not all tourist destinations were closed during the pandemic to prevent the spread of COVID-19. The decision did not have strong legality because as it was based on executive orders. Consequently, weak policy framework had adverse impact on cases of COVID-19. The surge in COVID-19 cases was also as a result of disagreement among the executives on the kind of sanctions that were meted out to violators of health protocols and the ineffectiveness of sanctions given. The implementation of the COVID-19 free letter for tourists from certain zones did not guarantee that visitors were free from COVID19. Policy recommendations for inconsistent and unequivocal policy implementation are expected to be further formulated. Thus, the policy implementers could adopt a flexible approach in interpreting policies in a proper manner. PubDate: 2021-11-12 DOI: 10.22146/jkap.67344 Issue No:Vol. 25, No. 2 (2021)
Authors:Nurhadi Susanto, M.H. Thamrin Pages: 148 - 166 Abstract: This study contributes to a more comprehensive understanding of the functions of social media for ENGOs (Environmental Non-Government Organization). Recently, ENGOs’ presence on social media caught public attention due to the emergence of several offline protests that were initiated online. The research used content analysis on tweets posted by two ENGOs in Indonesia. The results showed that social media was used primarily to build public awareness regarding environmental issues in Indonesia. In this case, ENGOs tries to educate the public on the causes and consequences of environmental problems. One of the issues highlighted is infrastructure development which is currently underway in Indonesia. While infrastructure development fosters long term development, the process has been associated with detrimental effects on the environment. This research also found that the public can act as a vital source of informationon environmental issues. Social media allow the public to connect virtual with the real world , thereby giving them the opportunity to participate in policy debates even in the absence of physical presence. That said, while social media is an important alternative channel for communicating positions and ideals, ENGOs still principally rely on mainstream media to reach a broader public, largely due to the digital divide that prevents certain people from active participation. PubDate: 2021-11-12 DOI: 10.22146/jkap.67713 Issue No:Vol. 25, No. 2 (2021)
Authors:Eddy Mayor Putra Sitepu Pages: 167 - 184 Abstract: The COVID-19 pandemic has had a significant impact on the economy, including the taxation sector. This tumultuous period for taxpayers and the Government can be a golden opportunity to transform the system and institutional governance to create a firm foundation for increasing tax compliance and by extension, tax revenue. This paper examines strategies that are necessary to face spate of changes and uncertainty caused by the COVID-19 pandemic as well as laying the framework for post COVID-19 reality that is characterized by sustainable tax compliance. The results of this study reached the conclusion that the basic concept of the relationship between the Government and taxpayers as a social contract or fiscal contract should underpin the three phases of the formulation of changes in tax policy. For changes to have long-term and sustainable impact, there is need to strike a balance between the three pillars in tax administration, namely, enforcement, facilitation, and trust. PubDate: 2021-11-12 DOI: 10.22146/jkap.64710 Issue No:Vol. 25, No. 2 (2021)
Authors:Muchamad Zaenuri Pages: 185 - 213 Abstract: This article examines the dynamics of local post-disaster tourism governance in areas on the foothills of Merapi Volcano in Yogyakarta, Indonesia, which is one of the world’s most intensively active volcanoes. In this research, the author invites the readers to discuss the success achieved in local collaboration through transforming disaster life into a profitable tourism site. They face difficult situations amid government limitations in handling this post-disaster development. Using qualitative descriptive analysis, this study offers a new local-based collaboration model, especially for the post-disaster tourism governance in developing countries. Result of the study showed that local collaboration cannot be achieved in an instant, rather involves a process that is influenced by local wisdom. This article makes positive contribution to public policy literature and is essential for policymakers at the lower level and concerned about local-based development and empowerment PubDate: 2021-11-12 DOI: 10.22146/jkap.63993 Issue No:Vol. 25, No. 2 (2021)
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