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Administrative Sciences
Number of Followers: 4  Open Access journalISSN (Online) 2076-3387 Published by MDPI  [258 journals]
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- Administrative Sciences, Vol. 13, Pages 137: Leadership, Communication,
and Job Satisfaction for Employee Engagement and Sustainability of Family
Businesses in Latin America
Authors: Julianna Ramirez-Lozano, Renato Peñaflor-Guerra, Victoria Sanagustín-Fons
First page: 137
Abstract: This research focuses on the determinants of employee engagement in family businesses in Peru. The study is based on previous research that showed the importance of organisational culture, leadership, and human resource management practices to achieve effective business performance. The methodological strategy was to conduct a qualitative, quantitative, and documentary analysis research. The study found that participatory and authentic leadership styles, effective communication, and job satisfaction were key factors to retain talent in two family businesses and small to medium-sized enterprises in Peru. These factors can enhance employee engagement, which is critical for the success of family businesses. The results suggest that Peruvian family businesses can improve their sustainability and contribute positively to the economic growth of the country by utilising different measures. They can prioritise leadership, communication, and job satisfaction; offer opportunities for employee development and growth; provide competitive compensation packages; and create a positive work environment. The findings have implications for family businesses in emerging markets as well as for businesses operating in consolidated markets.
Citation: Administrative Sciences
PubDate: 2023-05-24
DOI: 10.3390/admsci13060137
Issue No: Vol. 13, No. 6 (2023)
- Administrative Sciences, Vol. 13, Pages 138: The Police and Citizens as
Co-Producers of Crime Prevention in Johannesburg
Authors: Mary S. Mangai, Anjewayne Clive Pillay, Tyanai Masiya, Stellah Lubinga
First page: 138
Abstract: The city of Johannesburg is the largest metropolitan municipality out of eight in South Africa. It is notorious for its high levels of crime, with a crime index of 80.72 and a safety index of 19.28. This article examines crime prevention co-production in the Johannesburg metropolitan area. The purpose of the study was to analyse how co-production of crime prevention is organised in Johannesburg and to understand the effectiveness of the practice there. Collaborations between the regular producers (police) and citizens were assessed to fully determine the potential of crime prevention co-production. This led to qualitative interviews with 20 police officers from 10 police stations in the Johannesburg metropolitan area. A citizen survey was conducted with a selected sample from the population (n = 400) residing in the neighbourhoods covered by the police stations investigated. The findings indicate that police officers have devised practices and programmes to co-produce crime prevention. These include the sharing of pamphlets and crime prevention education and awareness during school visitations, the use of Zello technology, community police forums, and information sharing at the youth desk and in WhatsApp groups. Nevertheless, these practices do not seem to be popular among the citizens. There is a contradiction in the perception of successful crime prevention co-production between citizens and the police. This is mainly due to citizens’ lack of trust in the police. The study acknowledged the importance of the work carried out by the police in crime prevention co-production but also observed the citizens’ lack of trust in the police as a potential threat to crime prevention co-production. Trust is crucial in managing information sharing on crime prevention. Front line professionals, such as the police, will not be able to meet future crime challenges if there is a trust deficit. Hence, it is important to restore trust in the work carried out by the police. Professionals in public administration could learn about the importance of trust in their crucial role of implementing policies, government programmes, and service delivery.
Citation: Administrative Sciences
PubDate: 2023-05-25
DOI: 10.3390/admsci13060138
Issue No: Vol. 13, No. 6 (2023)
- Administrative Sciences, Vol. 13, Pages 139: Twenty-Years Journey of
Sustainable Human Resource Management Research: A Bibliometric Analysis
Authors: Shaha Faisal
First page: 139
Abstract: Sustainability is gaining acceptance worldwide, and HRM is also influenced by it. Researchers globally are also exploring sustainable human resource management which creates a direct link between HRM and sustainability. Bibliometric analysis examined 247 documents on sustainable human resource management from 2003 to 2022. This study aimed to analyze the research trend, global distribution, contributory journals, leading authors, and contributing nations in sustainable HRM. In this bibliometric analysis, 247 documents have been analyzed. The review revealed that sustainable HRM is still an emerging concept worldwide; more researchers from European and Asian countries dominate this field. The present review will be helpful for academicians, practitioners, and researchers in this field. The study also presents interesting results that could help line managers and top managers to formulate ideas for sustainable HRM practices in their own companies.
Citation: Administrative Sciences
PubDate: 2023-05-25
DOI: 10.3390/admsci13060139
Issue No: Vol. 13, No. 6 (2023)
- Administrative Sciences, Vol. 13, Pages 140: Hybrid Entrepreneurs as the
Neoteric Driver of Skill Variety and Economic Prosperity
Authors: Alex Maritz, Quan Nguyen, Abu Ismail
First page: 140
Abstract: Nearly a quarter of all global start-ups are founded by hybrid entrepreneurs, that is, individuals that engage in self-employment activity while simultaneously holding a primary job in wage or remuneration work. This study is the first of its kind to examine hybrid entrepreneurship in Australia using five pragmatic and embedded hybrid entrepreneur mini case studies. Aligning with human capital and skill variety theory, we adopted an interpretivist philosophical paradigm of emergent enquiry action and exploratory research. The paper explores characteristics and antecedents in the forms of the benefits and challenges associated with this increasingly prevalent form of entrepreneurship, including contextual and theoretical foundations. We provide policy and pragmatic research recommendations to enhance the development of this form of employment not only as a steppingstone to full-time self-employment but also as a driver of economic and social benefit to global societies. Furthermore, we provide inferences for future scientific studies within this domain.
Citation: Administrative Sciences
PubDate: 2023-05-26
DOI: 10.3390/admsci13060140
Issue No: Vol. 13, No. 6 (2023)
- Administrative Sciences, Vol. 13, Pages 117: Pushing Down on Me: The
Paradoxical Role of Self-Leadership in the Context of Work Pressure
Authors: Christopher B. Neck, Christopher P. Neck, Elizabeth A. Goldsby, Michael G. Goldsby
First page: 117
Abstract: One of the most pressing threats to individual employees in today’s fast-paced work environment is work pressure. In this paper, the intention is to link the individual influence process of self-leadership to work pressure, representing the first empirical research to do so. Through this linkage, we suggest a means by which the individual worker may deal with the external force of work pressure, thus decoupling the consequences of work pressure from the organizational influence. Through linking self-leadership to work pressure’s effects, we examine how the individual may mitigate the negative work pressure-driven outcomes whereas past research has typically focused on what the organization may do to mitigate these effects. Finally, this study aims to disentangle an existing paradox in the self-leadership literature through examining how the various strategies of self-leadership perform differently under the context of work pressure.
Citation: Administrative Sciences
PubDate: 2023-04-25
DOI: 10.3390/admsci13050117
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 118: The Effect of Corporate
Social Responsibility on Brand Image and Brand Equity and Its Impact on
Consumer Satisfaction
Authors: Joana Araújo, Inês Veiga Pereira, José Duarte Santos
First page: 118
Abstract: This paper aims to study the effect of corporate social responsibility (CSR) on brand image and brand equity and its impact on consumer satisfaction. The study follows a quantitative methodology, using the implementation of an online questionnaire distributed to people who bought, during the pandemic, a product that used a CSR action. Subsequently, data were analyzed through Smart PLS, following the Structural Equation Model. It was possible to conclude that the CSR initiatives positively affect consumer satisfaction through the mediating effect of brand image and brand equity. Further, brand image and brand equity improve when companies use CSR initiatives, and, despite what previous research has concluded, consumer satisfaction is not affected directly when CSR initiatives are used. This research has also showed that CSR’s impact on brand image is higher for men, and CSR initiatives’ impact on brand equity is also higher for regular purchase consumers.
Citation: Administrative Sciences
PubDate: 2023-04-26
DOI: 10.3390/admsci13050118
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 119: An Enneagram Approach to
Strategy
Authors: Issam Tlemsani, Mohamed Ashmel Mohamed Hashim, Robin Matthews, Vera Ndrecaj, Rachel Mason-Jones
First page: 119
Abstract: This conceptual paper examines how Enneagram as a personality typing system could be adopted as a meta-model across multiple domains. The enneagram strategy is a structural typology that many organisations and individuals use to effectively understand their business profiles and interpersonal patterns, despite scholars showing concerns about its robustness and dynamism. This paper extends the argument as to how the mechanics of the Enneagram are intrinsically interrelated with (a) organisational systems and networks, (b) organisational grammar, (c) supply chains, and (d) creativity. It also emphasizes the importance/close association of the Enneagram tool with interdependence, business model, networks, statics, and system dynamics. The paper uses a combination of research methods (theoretical, exploratory, and descriptive) to evaluate the adaptability of the enneagram. The findings demonstrate that enneagram as a strategy could be applied to various business phenomena but requires more cross-domain empirical research. The enneagram can also be used to develop meta-models/toy models that can relate to the organisational outcomes by integrating tangible and intangible process assets. This paper reliably lays a set of principles/foundations to launch the enneagram approach to a complex, broad, systematic, and creative scope.
Citation: Administrative Sciences
PubDate: 2023-04-28
DOI: 10.3390/admsci13050119
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 120: Validating the Whistleblowing
Maturity Model Using the Delphi Method
Authors: Paschalis Kagias, Nikolaos Sariannidis, Alexandros Garefalakis, Ioannis Passas, Panagiotis Kyriakogkonas
First page: 120
Abstract: Empirical research identifies whistleblowing as one of the most effective internal antifraud controls. Very recently, Directive 1937/2019 became effective in the EU, aiming to deal with the defragmentation of whistleblowing legislation among the member states and provide common minimum accepted standards. The present article aims to provide a verified, weighted comparative maturity model. The suggested model has been constructed based on the methodology for constructing comparative maturity models and validated based on the Delphi method. The weights on each validated component have been calculated based on the summing of votes method. The study resulted in eight main components «scope», «corporate governance», «reporting mechanisms», «protection», «tone at the top», «organizational and human resource practices», «investigations» and «monitor and review» divided further into 18 elements. The suggested maturity model may provide a pathway for organizations to develop and maintain a robust whistleblowing maturity framework that will benefit both the organizations and the public welfare.
Citation: Administrative Sciences
PubDate: 2023-04-29
DOI: 10.3390/admsci13050120
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 121: The Holistic Model of Labour
Retention: The Impact of Workplace Wellbeing Factors on Employee Retention
Authors: Martin Gelencsér, Gábor Szabó-Szentgróti, Zsolt Sándor Kőmüves, Gábor Hollósy-Vadász
First page: 121
Abstract: This paper explores the holistic context of workforce retention. The global labour shortages in developed countries have made employers realise that in a world of scarce resources, employee wellbeing and retention are key factors in competitiveness. The aim of the research is to create a model to identify the key determinants of employee well-being and workforce retention. A quantitative research methodology was applied, using a questionnaire with 58 validated statements, completed online by the research participants (n = 406). The PLS-SEM method was used for data analysis and inner and outer modelling. The measurement model was tested for internal consistency reliability and convergent and discriminant validity. Cronbach’s α and CR values were above the 0.7 threshold for all constructions, indicating high internal consistency of measurements. In our model, there are a total of 36 significant relationships between latent variables. Based on the research results, the effect of organizational commitment on the intention to quit was determined. If the organizational commitment within an organization changes, the intention to resign changes. Thus, critical variables affecting workforce retention (benefits, promotion, communication, nature of work, coworkers, and normative commitment) have been identified, the changing of which will affect organizational commitment. The results support that if employees perceive these factors negatively, their commitment will drastically decrease.
Citation: Administrative Sciences
PubDate: 2023-05-01
DOI: 10.3390/admsci13050121
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 122: Giants with Feet of Clay' An
Inquiry into User Payment Patterns for Subscription Video-on-Demand
Services
Authors: Ignacio Redondo, Diana Serrano
First page: 122
Abstract: Subscription video-on-demand platforms such as Netflix and HBO Max are being increasingly challenged by the widespread practice of sharing accounts with individuals outside the household. Platforms face a massive loss of revenue due to the opportunistic behavior of many users who enjoy content without paying anything or paying only a part of the required subscription fees. This study explores which factors influence platform users to pay all, part, or none of the subscription fees. Using a cross-sectional survey from Spain, various demographic, attitudinal, and behavioral factors were identified as predictors of the patterns of full, partial, and non-payment. The findings may help platform managers tailor some interventions to monetize a larger number of actual users by deterring the opportunistic payment patterns without discouraging the full payment pattern.
Citation: Administrative Sciences
PubDate: 2023-05-04
DOI: 10.3390/admsci13050122
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 123: An Experimental Study of How
Missing Employee Empathy in Failed Service Interactions Affects Empathetic
Customers’ EWoM-Giving Behaviour
Authors: Neele Inken Abend, María D. De-Juan-Vigaray, Mandy Nuszbaum
First page: 123
Abstract: Empathy as an influencing factor of consumer behaviour has mostly been analysed from an empathetic employee’s perspective. Empirical investigations into customer empathy in the context of failed service interactions are still scarce. This study investigates customer–employee reciprocity related to a failed service interaction and its meaning as a predictor of eWoM-giving behaviour. The eWoM phenomenon in the context of online purchases is well researched, but the (a) impact of failed service interactions and (b) empathetic customer service agents still needs to be explored. For this purpose, two situational experiments of customer–employee interactions (n = 260) were conducted. Both situations depict disgruntled customers who are looking for help and call the customer support centre after an online purchase. They experience negative customer–employee interaction. The experiments test (a) the impact of employee and customer empathy on eWoM-giving behaviour after failed service interactions and (b) the mediating role of negative emotions. The results show that in service situations, negative emotions fully mediate the relationship between customer empathy and eWoM-behaviour. In addition, empathetic customers seem to be more sensitive to a poorly empathetic employee in comparison to non-empathetic customers. The research enriches the service understanding of empathy in eWoM research and provides practical implications for the management of complaint handling, such as how to consider customer empathy as a complainer’s characteristic to improve the customer service experience, effectiveness, and efficiency.
Citation: Administrative Sciences
PubDate: 2023-05-04
DOI: 10.3390/admsci13050123
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 124: CEO Greed, Corporate
Governance, and CSR Performance: Asian Evidence
Authors: Saif Ur Rehman, Yacoub Haider Hamdan
First page: 124
Abstract: In this study, we examined the association between CEO greed and corporate social responsibility (CSR) performance with a particular emphasis on the curtailing role of corporate governance. We found that CEO greed has a negative effect on CSR, since an uncontrolled pursuit of personal gain typically reveals myopic behavior and the foregoing of investment in CSR by a greedy CEO. Additionally, we found that CEO compensation in the form of large bonuses, support, and restricted stocks options weakened the link between CEO greed and CSR. Concerning the power dynamics amongst CEOs (CEO duality and tenure), we found that CEO duality moderates the negative relation between CEO greed and CSR. We also explored the curtailing role of corporate governance (proxies represented by board gender diversity and board independence) in the association between CEO greed and CSR. Our findings show that gender diversity curtails the negative effect of CEO greed on CSR once it reaches critical mass on the corporate board. Gender critical mass also curtails the negative impact of CEO greed on CSR, even if the CEO exercises duality. Our findings have empirical and practical implications. This study contributes to the existing literature by exploring the relationship between CEO greed and CSR in Asia, a region not renowned for CSR performance. This study also provides evidence for the curtailing role of compensation and governance factors in the negative relationship between CEO greed and CSR.
Citation: Administrative Sciences
PubDate: 2023-05-05
DOI: 10.3390/admsci13050124
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 125: Leadership and Service
Delivery in Times of Change
Authors: Sulaiman Olusegun Atiku, Collen Mulife Kurana, Idris Olayiwola Ganiyu
First page: 125
Abstract: There has been a growing concern for excellent service delivery in the public sector. The challenges that are hindering service delivery in Town Councils have been attributed to political interference in appointments and ineffective leadership. The residents in the Town Council have been experiencing power outages and water shortages. The livelihoods of the residents and business operations have been hindered by these difficulties. This study investigates the influence of leadership on service delivery in a Town Council in Namibia. A qualitative research approach was adopted to analyse the influence of leadership practices on service delivery in times of change. A total of ten participants were sampled from a population of 117 staff members using a purposive sampling. Face-to-face interviews were conducted using a semi-structured interview guide. Participants views were tape recorded, transcribed into Microsoft Word, and analysed using thematic analysis via NVivo 12. The results showed that logistical difficulties, political interference, lack of human resources, and financial constraints, are the challenges hampering service delivery in the Town Council. The need for managers and supervisors to inspire, coach, mentor, and motivate their subordinates to enhance service delivery using a transformational leadership style is evident in the results. Therefore, the Town Council should prioritise budgeting, foster public-private partnerships, promote innovation, and ensure stakeholder engagement to enhance service delivery in the Town Council.
Citation: Administrative Sciences
PubDate: 2023-05-07
DOI: 10.3390/admsci13050125
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 126: Social Sustainability of
Digital Transformation: Empirical Evidence from EU-27 Countries
Authors: Saeed Nosratabadi, Thabit Atobishi, Szilárd Hegedűs
First page: 126
Abstract: In the EU-27 countries, the importance of social sustainability of digital transformation (SOSDIT) is heightened by the need to balance economic growth with social cohesion. By prioritizing SOSDIT, the EU can ensure that its citizens are not left behind in the digital transformation process and that technology serves the needs of all Europeans. Therefore, the current study aimed firstly to evaluate the SOSDIT of EU-27 countries and then to model its importance in reaching sustainable development goals (SDGs). The current study, using structural equation modeling, provided quantitative empirical evidence that digital transformation in Finland, the Netherlands, and Denmark are respectively most socially sustainable. It is also found that SOSDIT leads the countries to have a higher performance in reaching SDGs. Finally, the study provided evidence implying the inverse relationship between the Gini coefficient and reaching SDGs. In other words, the higher the Gini coefficient of a country, the lower its performance in reaching SDGs. The findings of this study contribute to the literature of sustainability and digitalization. It also provides empirical evidence regarding the SOSDIT level of EU-27 countries that can be a foundation for the development of policies to improve the sustainability of digital transformation. According to the findings, this study provides practical recommendations for countries to ensure that their digital transformation is sustainable and has a positive impact on society.
Citation: Administrative Sciences
PubDate: 2023-05-08
DOI: 10.3390/admsci13050126
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 127: SMEs, Success, and Capital
Startups: Evidence from the Service Sector in South Africa
Authors: Kanayo K. Ogujiuba, Ebenezer Olamide, Estelle Boshoff, Isaac Agholor, Chinelo Ogujiuba
First page: 127
Abstract: Financing has been identified as a major stumbling block to the effective launch and long-term success of SMEs, particularly in emerging economies. However, little is known about the impact of capital startups on SMEs’ performance in South Africa. Thus, the aim of this article is to compare differences in business success for three different levels of Capital startups and to determine the impact of capital startups on SMEs’ performance. The analysis was premised on a two-tail hypothesis test that the average weights of the three groups are different. The Cronbach Alpha test and the test–re-test reliability approach on the survey instrument indicated values of 0.70 and 0.875, respectively. A one-way between-groups analysis of variance was conducted startup. There was a statistically significant difference at the p < 0.05 level in scores for the three groups (F (2, 477) = 12.967 p = 0.0000). Post hoc comparisons using the Tukey HSD test indicated that the mean scores for Group 1 (M = 19.93, SD = 6.343) were significantly different from Group 2 (M = 20.94, SD = 2.309) and Group 3 (M = 21.73, SD = 2.880). Despite reaching statistical significance, the actual difference in mean scores between the groups was quite small. The one-way ANOVA approach indicates that finance (startup capital) remains a significant impediment to the effective launch of service-providing SMEs. It is recommended that SMEs who want to raise startup capital must create a solid business plan or build a prototype to sell the idea. This will assist them in discussions with venture capitalists, angel investors, banks, or other financial institutions.
Citation: Administrative Sciences
PubDate: 2023-05-08
DOI: 10.3390/admsci13050127
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 128: The Impact of COVID-19 on
Curriculum and Employability in Lebanon
Authors: Nada Mallah Boustani
First page: 128
Abstract: The COVID-19 pandemic negatively impacting the whole service sector, including higher education, has forced universities to quickly innovate and recreate. The sanitary crisis resulted in the greatest disruption to educational systems in human history, as well as a shift in the nature, qualifications, and mix of the workforce. The reopening of higher education institutions is another concern, with numerous new operational procedures in place, new opportunities, and prospective curriculum adjustments based on labour market realities. Due to the development of technology, businesses’ requirements for human resource credentials and job types underwent several modifications. This study’s goal is to investigate how COVID-19 has influenced curriculum revisions and employability requirements. The research used a mixed methodology, with quantitative analysis of changes in enrolled students by major and a qualitative study including two different sets of surveys based on the innovation and employability theories addressed to five human resource (HR) directors from institutions and organizations in Lebanon, as well as three universities. The objective was to answer the following questions: How can universities adapt to the changing demands of the labour market specifically in times of crisis' Should university curricula place greater emphasis on students’ personal growth than on technical and conventional learning' The results lead to re-thinking about what higher education systems and institutions can do to redesign their curricula in accordance with the job market and the expectations of the students in this challenging context, where employment security and job market stability issues are more urgent due to the economic crisis and advanced technologies. According to the findings, the research implications include boosting the implementation of the new curriculum through improved HR practices from the Ministry of Education. This will also encourage innovative performance, which will necessitate realistic, swift technical procedures to be unbeatable, creative, and competitive. This study adds significantly to the literature by suggesting curriculum adjustments for online courses and e-training.
Citation: Administrative Sciences
PubDate: 2023-05-10
DOI: 10.3390/admsci13050128
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 129: Impactful Female Directors
Authors: Mujeeb Saif Mohsen Al-Absy
First page: 129
Abstract: The aim of this study was to examine the moderating effect of ownership concentration (OC) on the relationship between impactful female directors and earnings management (EM). The study concentrated on firms with the lowest positive earnings, measured by return on assets. The results showed that OC positively moderated the association between impactful female directors and accrual earnings management (AEM). With the moderating effect of OC, impactful female directors became positively associated with AEM. In terms of real earnings management (REM), the results showed that OC weakened the significant negative relationship between impactful female directors and REM that was found in the direct regression. With the moderating effect of OC, impactful female directors became insignificantly associated with REM. The study is extremely beneficial to policymakers, stakeholders, researchers, and society. It provides empirical findings that could help all parties to re-evaluate the role of the board of directors, specifically impactful female directors, in mitigating EM. The results highlight the impact of the majority shareholders, introduced by agency theory II, an issue that requires more solutions from regulators.
Citation: Administrative Sciences
PubDate: 2023-05-10
DOI: 10.3390/admsci13050129
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 130: How the COVID-19 Pandemic
Changed the Work of Managers: Case Study of Economic Managers
Authors: Lenka Veselovská, Lucia Hudáková
First page: 130
Abstract: The COVID-19 pandemic has fundamentally changed the business environment in many sectors. This study analyzes how the pandemic and the resulting global economic crisis have influenced changes in management. The aim was to explore changes in the dominance of management functions through the lens of economic managers in various companies. A case study approach was adopted to achieve the research objective. The sample file consisted of 238 managers from various operational fields in the Slovak Republic. A new methodology was created to measure the overall changes. An indicator of the rate of change in the dominance of the management functions was calculated. The index consists of two factors: changes in the time devoted to each management function during the pandemic, and changes in the importance of basic activities performed within the individual management function. This study provides an overview of all industries and describes the changes in the context of a company’s revenue development during the pandemic. It was discovered that the centralization of strategic decision making was significantly underestimated. Up to 78.69% of managers working in companies whose revenues decreased during the pandemic increased the time devoted to planning, and 90.98% of them decreased the time devoted to leading people.
Citation: Administrative Sciences
PubDate: 2023-05-10
DOI: 10.3390/admsci13050130
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 131: Predictors of Digital
Competence of Public University Employees and the Impact on Innovative
Work Behavior
Authors: Larissa Pinon de Carvalho, Thiago Poleto, Camila Carvalho Ramos, Fernando de Assis Rodrigues, Victor Diogho Heuer de Carvalho, Thyago Celso Cavalcante Nepomuceno
First page: 131
Abstract: Digital competence plays an important role in higher education. The literature highlights the adoption and use of digital competence for the development of educational services in Higher Education Institutions (HEIs), but it is still necessary to understand its influence on the innovative behavior of the public official. This study aims to investigate the influence of digital competence, based on the predictors’ infrastructure, integration, and digital management, on innovative work behaviors. The research was applied to 540 public employees of a Federal Institution of Higher Education (IFES) in northern Brazil. The response rate for this study was 33.5%. The Structural Equation Modeling approach by Partial Least Squares (PLS-SEM) was used. Empirical findings confirm that public employees with a high level of perception of digital competence more often develop challenging work to generate new innovative behaviors at work. This research was limited to investigating the influence of digital competence on innovative work behaviors of public employees of a Brazilian IFES. Future studies may address other contextual factors in this relationship. One of the practical implications is the need for managers in the education sector to support the construction of guidelines for educational and technological innovation to expand innovative behavior at work.
Citation: Administrative Sciences
PubDate: 2023-05-11
DOI: 10.3390/admsci13050131
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 132: Factors Affecting Risk
Management in Industrial Companies in Jordan
Authors: Nadia Abu Kwaik, Rateb Sweis, Baraa Allan, Ghaleb Sweis
First page: 132
Abstract: This study aims to identify and rank the critical factors affecting risk management from the perspective of top and Lower Management in Jordanian industrial companies. Based on a rigorous literature review, critical factors affecting risk management are factors related to (1) flexibility and adaptation in the economic environment; (2) company characteristics; (3) external audit quality; (4) government rules and regulations; (5) top management and the board of directors; (6) organizational structure; (7) internal audit effectiveness; (8) trust; (9) human resources efficiency and training (10); communications (11); information technology (12); and the company’s culture. Quantitative research methods were used. A questionnaire was developed and distributed to a random sample of senior managers of industrial companies in Jordan. Kendall and Mann–Whitney tests, RII, and EFA were used to analyze the acquired data. The results show that all discussed factors have an effect on risk management, and there is no difference between top and Lower Management’s opinions regarding the ranking of the importance of those factors on risk management. This study provides an original perspective on the concept of risk management and the factors that impact it. These findings have important implications for Jordanian industrial companies’ decision makers. Companies should apply the results to their strategies and policies to reduce risks.
Citation: Administrative Sciences
PubDate: 2023-05-12
DOI: 10.3390/admsci13050132
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 133: Effect of the
Employees’ Mental Toughness on Organizational Commitment and Job
Satisfaction: Mediating Psychological Well-Being
Authors: Minkyung Lee, Boyoung Kim
First page: 133
Abstract: This study aims to examine the impact of mental toughness of employees on their psychological well-being, job satisfaction, and organizational commitment. A research model based on structural equation modeling ‘ developed, and a survey was conducted with 534 office workers in Korean companies to gather the data. The findings indicate that mental toughness has a significant effect on psychological well-being and positively (+) affects organizational commitment and job satisfaction through psychological well-being. The study also reveals that mental toughness has a greater influence on organizational commitment than on job satisfaction. However, the positive effect of job satisfaction was found to increase when psychological well-being was mediated. Consequently, this study recommends that employees’ mental toughness be managed effectively to improve their job satisfaction and organizational commitment, leading to enhanced job competency, and reduced turnover intention. These findings are of practical significance to organizational practitioners, as they underscore the importance of fostering mental toughness among employees to promote their well-being and commitment to their work.
Citation: Administrative Sciences
PubDate: 2023-05-15
DOI: 10.3390/admsci13050133
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 134: The Maturity of Strategic
Networks’ Governance: Proposal of an Analysis Model
Authors: Marione Winkler, Douglas Wegner, Clea Beatriz Macagnan
First page: 134
Abstract: Strategic Networks (SNs) consist of dozens to hundreds of organizations that work together to achieve common goals but remain legally independent. Because most SNs are managed by hired professionals rather than member companies, more structured governance models are recommended as the number of members grows. In addition, removing the network members from management roles allows for the emergence of a conflict of interest and the problem of information asymmetry. The purpose of this study is to propose a model for assessing the maturity level of SNs’ governance. Using Design Science Research (DSR), a model of 34 items was developed to measure the maturity level of SN governance and serve as a guide for analyzing this type of inter-organizational collaboration. Using these indicators can provide opportunities for governance system improvements, resulting in better management of SNs.
Citation: Administrative Sciences
PubDate: 2023-05-17
DOI: 10.3390/admsci13050134
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 135: The Interaction Effect of
Nomination Committee’s Effectiveness on Board of Directors’
Characteristics and Firm Performance
Authors: Mujeeb Saif Mohsen Al-Absy, Nada Hameed AlMahari
First page: 135
Abstract: This study aimed to examine the interaction effect of the nomination committee’s effectiveness on the board of directors’ characteristics and firm performance (measured by return on assets and earnings per share). The nomination committee was scored for committee separation, size, independence, meeting frequency, and the number of female directors. The study selected all listed firms on the Bahrain Bourse for two years, 2020 and 2021, using ordinary least-squares regression to examine the relationship. The results showed that the interaction of the nomination committee with some characteristics of the board of directors had a significant impact on firm performance. With the interaction of the nomination committee, board meeting frequency became significantly positively associated with firm performance as measured by return on assets and earnings per share, as opposed to the insignificant results found in the direct relationship. Similarly, with the interaction of the nomination committee, the number of female directors became more significantly positively associated with firm performance using the measurement of return on assets, while it became significantly positively associated with firm performance using earnings per share, compared to an insignificant positive impact found in the direct relationship. The results show that there is a need to re-evaluate the role of the board of directors and strengthen its effectiveness. This study is the first to alert policymakers, businesses and their stakeholders, and researchers to the significance of having an effective nomination committee, which could play an important role in enhancing the board of directors’ effectiveness and hence firm performance. It makes a significant contribution to the literature by providing empirical evidence on the interaction impact of NC (as a score) on BOD characteristics and firm performance.
Citation: Administrative Sciences
PubDate: 2023-05-18
DOI: 10.3390/admsci13050135
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 136: Ethical Reasoning at Work: A
Cross-Country Comparison of Gender and Age Differences
Authors: Karin Lasthuizen, Kamal Badar
First page: 136
Abstract: This paper uses the IBE Ethics at Work 2018 survey to explore employees’ ethical reasoning and examine gender and age differences across 12 countries. Debates about gender and ethics have been intense since Kohlberg’s theory of moral development, with feminist critiques from Gilligan and others advocating the different voice of women, while the recent arrival of Millennials in the workplace has raised new questions about age/generational differences and ethics. The findings in this study suggest that women and older workers have stronger ethical judgments in the workplace than men and younger workers. These gender and age differences, both among employees and managers, are consistent across countries. This study shows that individual characteristics are important for employees’ ethical reasoning, which affects their ability to make ethical decisions and act ethically. Business ethics research should therefore take greater account of differences between (groups of) employees and their learning needs when examining the effectiveness of ethics policies and instruments, while organizations can improve employee ethical reasoning by adopting diversity-based training programs and ethical leadership.
Citation: Administrative Sciences
PubDate: 2023-05-19
DOI: 10.3390/admsci13050136
Issue No: Vol. 13, No. 5 (2023)
- Administrative Sciences, Vol. 13, Pages 94: Conflict (Work-Family and
Family-Work) and Task Performance: The Role of Well-Being in This
Relationship
Authors: Ana Moreira, Tiago Encarnação, João Viseu, Manuel Au-Yong-Oliveira
First page: 94
Abstract: Recent societal changes have brought new challenges to contemporary organisations, e.g., how to properly manage the work-family/family-work dyad and, thus, promote adequate task performance. This paper aimed to study the relationship between conflict (work-family and family-work) and task performance, and whether this relationship was moderated by well-being. Thus, the following hypotheses were formulated: (1) conflict (work-family and family-work) is negatively associated with task performance; (2) conflict (work-family and family-work) is negatively associated with well-being; (3) well-being is positively associated with task performance; and (4) well-being moderates the relationship between conflict (work-family and family-work) and task performance. A total of 596 subjects participated in this study, all employed in Portuguese organisations. The results underlined that only family-work conflict was negatively and significantly associated with task performance. Work-family conflict established a negative and significant relationship with well-being. Well-being was positively and significantly associated with performance and moderated the relationship between conflict (work-family and family-work) and task performance. These results show that organisations should provide employees with situations that promote their well-being, especially in Portugal, where a relationship culture exists (rather than task culture, which is predominant in the USA and Canada, for example) which means that additional and considerable time must be dedicated to personal and family matters for people to fit in and be accepted harmoniously.
Citation: Administrative Sciences
PubDate: 2023-03-23
DOI: 10.3390/admsci13040094
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 95: A Categorization of
Resilience: A Scoping Review
Authors: Alexander Nieuwborg, Suzanne Hiemstra-van Mastrigt, Marijke Melles, Jan Zekveld, Sicco Santema
First page: 95
Abstract: The COVID-19 pandemic exposed the existential public health and economic fragilities of the civil aviation industry. To prevent future public health disruptions, the civil aviation industry is gaining interest in becoming more “resilient” but rarely elaborates on its meaning, hampering decision-making and strategy development. When looking into the academic literature it seems that a proliferation of resilience-related concepts occurred. Although enriching resilience, it also dilutes its meaning and reduces its use for practice. This paper aims to create concept clarity regarding resilience by proposing a categorization of resilience. Based upon a scoping review, this categorization dissects resilience into four reoccurring aspects: fragility, robustness, adaptation, and transformation. This categorization is expected to support sensemaking in disruptive times while assisting decision-making and strategy development on resilience. When applying this categorization in the civil aviation and public health context, the transformative aspect seems underused. Further research will focus on maturing the categorization of resilience and its use as a sensemaking tool.
Citation: Administrative Sciences
PubDate: 2023-03-23
DOI: 10.3390/admsci13040095
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 96: Coping with Dark Leadership:
Examination of the Impact of Psychological Capital on the Relationship
between Dark Leaders and Employees’ Basic Need Satisfaction in the
Workplace
Authors: Alina Elbers, Stephan Kolominski, Pablo Salvador Blesa Aledo
First page: 96
Abstract: In leadership research, the Dark Triad of personality has become a topic of great interest. This construct includes the personality traits of narcissism, Machiavellianism, and subclinical psychopathy and is associated with several negative outcomes for organizations and followers’ satisfaction. In contrast, the construct of psychological capital, which includes hope, resilience, self-efficacy, and optimism, is positively related to extra-role organizational citizenship behaviors and employee performance. Therefore, the question arises whether people can benefit from psychological capital when confronted with a manager that exhibits dark personality traits. Subsequently, the purpose of this study is to examine the potential impact of psychological capital on the relationship between the Dark Triad traits of managers and the work-related basic need satisfaction of employees. Thus, a dataset of 469 employees was analyzed. Regression analyses demonstrated that the Dark Triad of personality and psychological capital both work as predictors of work-related basic need satisfaction. When controlling for mediating effects, psychological capital appeared as a partial mediator of the relationship between the managers’ dark traits and the employees’ basic need satisfaction in the workplace. The theoretical and practical implications of the results, as well as suggestions for future research, are discussed.
Citation: Administrative Sciences
PubDate: 2023-03-23
DOI: 10.3390/admsci13040096
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 97: A Decision-Making Model for
Selecting Product Suppliers in Crop Protection Retail Sector
Authors: Byungok Ahn, Boyoung Kim
First page: 97
Abstract: This study aims to determine the importance of factors affecting supplier selection in the pesticide distribution sector as a global emerging market and present a decision-making model for the corporate marketing strategy. Specifically, a comparative study between suppliers and retail distribution experts was conducted to compare differences in the perception of supplier selection factors according to organizational characteristics. Based on previous studies, a decision-making model based on the AHP methodology was constructed with a total of 20 factors in five areas: product quality, price, flexibility, promotion support, and brand. Then, 42 Korean experts were surveyed to measure the importance of these factors. The results showed that product quality is the most critical factor in supplier selection, followed by price, brand, promotional support, and flexibility, in that order. Manufacturers consider product quality as the most important factor, while retailers consider price as the most important factor. Among the 20 factors, ‘quality excellence’, ‘expected return’, and ‘technological competitiveness’ were found to be the most important factors. In addition, while manufacturers considered factors such as ‘corporate reputation’ and ‘corporate trust’ as more important, retailers considered factors related to product characteristics, such as ‘product awareness’ and ‘brand reputation’ as more important.
Citation: Administrative Sciences
PubDate: 2023-03-25
DOI: 10.3390/admsci13040097
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 98: An Explorative Factor Analysis
of Competency Mapping for IT Professionals
Authors: Jaskiran Kaur, Geetika Madaan, Sayeeduzzafar Qazi, Pretty Bhalla
First page: 98
Abstract: Purpose: The current research aimed to evaluate IT personnel proficiency levels at various management levels. This study aimed to learn how competency mapping is used to analyse the blend of skills among various people to create the most cohesive team and deliver higher-quality work. Design/methodology/approach: A total of 548 IT workers participated in the research, which looked at how competence mapping influences various HR processes, including talent acquisition, induction, training and development, assessment, etc. This research used reliability analysis, descriptive analysis, correlation analysis, linear regression, and the t-test to reach its results. Findings: This research made use of reliability statistics, regression analysis, correlation analysis, ANOVA analysis, the t-test, and descriptive statistics to reach its results. The research discovered that medium-level managers’ talents were greater than anticipated when comparing lower and higher levels of management. Additionally, there were significant differences among employees at different levels of management. Communication and training may help reduce competence gaps. Practical implications: In comparing other levels of management, this article may help HR practitioners identify which abilities are more relevant to a certain management level. It can provide more insight into using a competence mapping approach to improve performance. Originality/value: The outputs of the competency mapping approach are essential because they can help individuals and businesses gain a better comprehension of the knowledge, abilities, and skills required to accomplish a job.
Citation: Administrative Sciences
PubDate: 2023-03-27
DOI: 10.3390/admsci13040098
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 99: Relationship between Changes
in the Business Environment, Innovation Strategy Selection and
Firm’s Performance: Empirical Evidence from Slovenia
Authors: Dušan Gošnik, Klemen Kavčič, Maja Meško, Franko Milost
First page: 99
Abstract: This article studies the relationship between changes in the external business environment, a firm’s innovation strategies towards customers, and performance. A model of relations was developed, as well as a hypothesis: “The use of the differentiation strategy has a positive effect on firm’s performance. SMEs that use the differentiation strategy achieve better performance than those who use one of the other strategies (low-cost strategy, focus strategy, or an overtaking strategy)”. The empirical study includes a population of 3007 SMEs and a sample of 163 SMEs. The firm’s performance was measured using financial measures such as return on equity (ROE) and return on assets (ROA), operational measures such as economic value added (EVA) and comprehensive measures such as credit rating (CR). The structural equation modelling (SEM) approach was used for data analysis. Based on the results, we can confirm that changes in a firm’s external environment affect the firm’s strategy towards customers, which influences the performance of a firm. The empirical study confirmed that firms using the differentiation strategy indicate higher performances (ROA, EVA, and CR) than those using any other strategy. Results also show that high-performance SMEs incorporate customer perspectives into strategy selection. The most significant influence on the firm’s selection of the differentiation strategy was found in cases when the firm cooperates with new customers with whom it has not collaborated thus far. SMEs that use a low-cost strategy, focus strategy, or overtaking strategy are less successful than companies that use a differentiation strategy. The developed model of relations in this research has special meaning for researchers and managers in the field of strategic management, strategy selection and implementation, as well as performance of SMEs.
Citation: Administrative Sciences
PubDate: 2023-03-27
DOI: 10.3390/admsci13040099
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 100: Defining the Climate for
Inclusiveness and Multiculturalism: Linking to Context
Authors: John Barton Cunningham
First page: 100
Abstract: The purpose of this paper is to develop a better understanding of how to define a positive climate for inclusiveness that recognizes the context and social environment of participants. In order to study employees working with Indigenous people and minorities in four organizations, we used a grounded research approach to define what an inclusive environment might look like. The interview questions gathered examples of experiences which employees valued because they felt more included and not excluded from people they worked with. The experiences fell into four categories, as follows: (i) leadership engaged in supporting inclusiveness within the organization; (ii) leadership engaged in seeking inclusiveness within the community; (iii) being involved in multicultural practices within the organization and community; and (iv) participating in initiatives which encourage engagement and involvement. This paper’s conceptualization of a climate of inclusion is different from other studies, possibly because of the unique context in which service organizations are placed, as such organizations typically work with Indigenous people and minorities. Although we are especially mindful of the danger of generalizing our findings without further research, the scope of this paper might provide some direction for future studies of other organizations. We suggest that there is also a need to be open to methods which allow individuals and groups to define a climate of inclusivity that is relevant to their context; this is because context may be essential for recognizing certain groups of people.
Citation: Administrative Sciences
PubDate: 2023-03-30
DOI: 10.3390/admsci13040100
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 101: Role of Organizational
Justice in Linking Leadership Styles and Academics’ Performance in
Higher Education
Authors: Irfan Ullah Khan, Gerald Goh Guan Gan, Mohammad Tariqul Islam Khan, Naveed Saif
First page: 101
Abstract: Leadership is vital for all organizations, including higher education institutions (HEIs). Based on this, this study aimed to examine department heads’ leadership styles concerning employee performance as well as nurturing the culture of justice. For this purpose, the leadership styles (transformational and transactional leadership) relationship is examined with employee performance through the mediating role of organizational justice. Data were collected from academicians working in the HEIs located in the province of Khyber Pakhtunkhwa, Pakistan using a convenience sampling approach to obtain the targeted sample. Data were analyzed through a symmetric approach and after conducting confirmatory factor analysis (CFA) using AMOS, mediation models were assessed by following the Hayes process model procedure. The results indicate that organizational justice partially mediates the direct relationship between transformational and transactional leadership with employee performance in the HEIs sector of Pakistan. It is recommended that institutions need to take action to ensure that just and fair transformational leadership behavior is practiced to attain the desired employee performance in the HEIs.
Citation: Administrative Sciences
PubDate: 2023-03-30
DOI: 10.3390/admsci13040101
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 102: Islamic Social Funds to
Foster Yunusian Social Business and Conventional Social Enterprises
Authors: Reazul Islam, Mustaffa Omar, Mahfuzur Rahman
First page: 102
Abstract: This paper proposes an integrated, comprehensive financial model that can provide startup capital to socially committed business ventures, such as social enterprises and Yunus Social Business (YSB), by using Islamic social funds (ISFs), Zakat (almsgiving), Waqf (endowments), Sadaqat (charity), and Qard Hasan (interest-free benevolent loans). The literature review method was adopted to explain this model’s architecture, applications, implications, and viability. On the basis of logical reasoning, it concludes that ISFs can yield greater social wellbeing if utilised in SEs and YSB than in unconditional charity because both business models work for social betterment in entrepreneurial ways while remaining operationally self-reliant and economically sustainable. Additionally, ISFs can complement Yunus Social Business’s zero-return investment approach to make it more robust towards social contributions. The implementation of the model orchestrated in this paper would enhance societal business practices and, hence, scale up social wellbeing while helping rejuvenate pandemic-stricken economies. It paves the way for new research too.
Citation: Administrative Sciences
PubDate: 2023-03-31
DOI: 10.3390/admsci13040102
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 103: Distance Learning of
Financial Accounting: Mature Undergraduate Students’ Perceptions
Authors: Isabel Maldonado, Ana Paula Silva, Miguel Magalhães, Carlos Pinho, Manuel Sousa Pereira, Lígia Torre
First page: 103
Abstract: This research sought to explore self-reported satisfaction levels of mature students enrolled in the virtual financial accounting course of the first online-only bachelor’s degree in Portugal. While doing so, it attempted to generate understanding of which factors may affect undergraduate mature students’ engagement—herein measured in terms of overall satisfaction—with online learning, particularly, of financial accounting. Thereby, this research addresses several research gaps. First, unlike most recent empirical research, it provides evidence from a post-pandemic period, in 2022. Second, responding to calls for further education research in different contexts, Portugal poses a highly relevant, unexplored research setting since it was only in 2019 that the Portuguese government approved a legal regime to frame distance education at Higher Education Institutions (HEIs). Third, this research focuses on the overlooked, and yet growing, population of adult mature students. The research evidence emerges from 32 valid responses to a structured electronic questionnaire circulated to students at the end of a financial accounting module (in July 2022). Satisfaction rates from students’ own perspectives were derived in terms of (i) overall satisfaction, (ii) learning outcomes, (iii) e-learning process, and (iv) pedagogical practices adopted. The assessment of satisfaction levels was determined through Likert-type items with responses ranging from a minimum score of 1 to the highest score of 5. Data gathered were subject to quantitative analysis: descriptive statistics, Pearson correlations, statistical tests, principal component analysis, and linear regression. High levels of satisfaction with distance education were uncovered. We found that pedagogical practices constitute the dimension that contributed the least (though, still importantly) to overall satisfaction as compared with learning outcomes and e-learning process. The results of this research offer the potential to contribute to the implementation of training offerings of online courses at other Portuguese HEIs as well as abroad.
Citation: Administrative Sciences
PubDate: 2023-04-02
DOI: 10.3390/admsci13040103
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 104: Social Entrepreneurship,
Complex Thinking, and Entrepreneurial Self-Efficacy: Correlational Study
in a Sample of Mexican Students
Authors: José Carlos Vázquez-Parra, Patricia Esther Alonso-Galicia, Marco Cruz-Sandoval, Paloma Suárez-Brito, Martina Carlos-Arroyo
First page: 104
Abstract: This article presents the results of a study conducted on a sample population of students attending a technological university in western Mexico. The development of the entrepreneurial self-efficacy competency was evaluated within a process of ideation of social entrepreneurship projects to develop social entrepreneurship and complex thinking competencies. A multivariate descriptive analysis was implemented to demonstrate possible statistically significant correlations between the competencies of social entrepreneurship, complex thinking, and entrepreneurial self-efficacy. The results confirm the correlations between the competencies of social entrepreneurship, complex thinking, and entrepreneurial self-efficacy, concluding that there is statistically significant information to indicate that the complex thinking competency positively impacts not only the process of generating social entrepreneurship projects but also the scaling of entrepreneurs’ perceptions about their capabilities at the time of entrepreneurship. At a practical level, this study presents results that argue for the need to develop complex thinking in students in social entrepreneurship programs, both in universities and in organizations that promote entrepreneurship. It confirms that complex thinking is a valuable competency in the ideation and generation of entrepreneurial proposals.
Citation: Administrative Sciences
PubDate: 2023-04-03
DOI: 10.3390/admsci13040104
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 105: Responsible Tourism and
Hospitality: The Intersection of Altruistic Values, Human Emotions, and
Corporate Social Responsibility
Authors: Naveed Ahmad, Aqeel Ahmad, Irfan Siddique
First page: 105
Abstract: The burgeoning tourism and hospitality industry is plagued by numerous challenges that pose significant hurdles to its long-term success and sustainability. These challenges encompass a range of factors, including fierce competitive convergence, rapid obsolescence of innovative strategies, and the relentless pursuit of ever-greater competitiveness in the marketplace. In such a service-oriented industry, where customer satisfaction is the sine qua non of success, the role of corporate social responsibility (CSR) in shaping consumer attitudes and behavior cannot be overstated. Despite this, the empirical evidence on the impact of CSR on brand advocacy behavior among hospitality consumers (BADB) remains somewhat underdeveloped and incomplete. In light of this knowledge gap, the basic objective of our study is to examine the complex interplay between CSR and BADB in the context of a developing country’s hospitality sector. The authors place a particular emphasis on the mediating role of consumer emotions and the moderating influence of altruistic values (ALVS) in shaping this relationship. Through rigorous empirical analysis, the authors demonstrate that CSR positively and significantly impacts BADB, with consumer engagement (CENG) serving as a crucial mediating variable that facilitates this relationship. These findings have significant theoretical and practical implications for the tourism and hospitality industry. Specifically, the authors show that the judicious deployment of CSR initiatives in a hospitality context can foster a positive behavioral psychology among consumers and, in turn, enhance their advocacy intentions towards the brand. This underscores the importance of carefully crafted CSR strategies to secure a competitive advantage in this dynamic and rapidly evolving sector.
Citation: Administrative Sciences
PubDate: 2023-04-03
DOI: 10.3390/admsci13040105
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 106: Interrelationship between
Share of Women in Parliament and Gender and Development: A Critical
Analysis
Authors: Subrat Sarangi, R. K. Renin Singh, Barun Kumar Thakur
First page: 106
Abstract: Gender and development are among the two most important components of any economy to sustain its perpetual and sustainable economic growth in both the long as well as short run. The role of women in parliament and the interrelationship between gender and development is critically analysed. Women’s representation in parliament is the dependent variable and the predictor variables considered are gender development index, female access to assets, female labour force, and country GDP per capita. Data were collected from the UNDP human development report for the period 2015 to 2021–2022 and World Bank for 188 countries of which finally 159 were considered to develop the model based on data availability. We have used the theoretical lens of social stratification theory and gender role theory to frame the hypothesis. A random effects model-based panel regression analysis of the data indicated a strong positive relationship between gender development index and the dependent variable, but no relationship between female labour force, and access to assets. The study addresses a critical gap in policy and development of the literature on gender, politics, and development using a global data set, establishing the importance of indicators such as gender development index, and laying down the path for future research on the subject.
Citation: Administrative Sciences
PubDate: 2023-04-04
DOI: 10.3390/admsci13040106
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 107: Empirical Research on Early
Internationalization of Firms in Sufficiently-Sized Domestic Market
Country
Authors: Saki Otomo, Shuichi Ishida, Mariko Yang-Yoshihara
First page: 107
Abstract: Early internationalization and success in foreign markets play an important role in both a firm’s growth and its impact on the global economy. We conducted a study on Japanese high-tech startups to investigate the factors that derive early internationalization in firms founded in countries with a large domestic market, despite the absence of strong incentives to operate overseas. Quantitative data were collected from 71 startups and analyzed with PLS-SEM (Partial least squares path modeling). Our result showed that the factors we extracted from the previous studies on the internationalization process in small-size markets would also apply in countries with large domestic markets. In addition, considerations and the types of technology, which we extracted from qualitative research, verified the effect. According to our mediator analysis, an entrepreneur’s international orientation explains certain conditions related to a domestic market that affect a firms’ decision to pursue early internationalization. Our study makes contributions at multiple levels, benefiting entrepreneurs who are considering overseas expansion as well as policymakers who aim to promote early internationalization efforts.
Citation: Administrative Sciences
PubDate: 2023-04-05
DOI: 10.3390/admsci13040107
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 108: Is Customer Satisfaction
Achieved Only with Good Hotel Facilities' A Moderated Mediation Model
Authors: Asier Baquero
First page: 108
Abstract: Modern hotel business models tend to split ownership of the property and its business operations. It can be assumed that a good-quality hotel facility per se can easily achieve high customer satisfaction. The purpose of this research was to investigate the effect of customer perception of hotel facilities on customer satisfaction by integrating the mediating effect of customer perception of the personnel and business organization and the moderating effect of the customers’ family income. Three-hundred and seventy-six surveys were completed in two four-star Spanish hotels in June 2022. The PROCESS macro for SPSS was used to test the hypothesis in a moderated mediation model, using a bootstrapping method. The results showed that customer perceptions of facilities had a positive effect on their overall satisfaction, which was partially mediated by both personnel and business organization. Family income moderated the relationship between the perception of facilities and satisfaction in such a way that it was more intense in high-income customers. Medium-income customers had a more intense relationship with the perception of the personnel and business organization, together with the hotel facilities being to their satisfaction. Therefore, not only facilities, but also personnel and business organizations are important key players for achieving customer satisfaction in hotels, and family income should also be considered.
Citation: Administrative Sciences
PubDate: 2023-04-06
DOI: 10.3390/admsci13040108
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 109: Green Human Resource
Management and Brand Citizenship Behavior in the Hotel Industry: Mediation
of Organizational Pride and Individual Green Values as a Moderator
Authors: Ibrahim A. Elshaer, Alaa M. S. Azazz, Chokri Kooli, Sameh Fayyad
First page: 109
Abstract: In recent years, there has been growing awareness of the need for sustainability in the hospitality industry. The hotel industry, in particular, has been identified as a significant contributor to environmental degradation. To address this issue, hotel managers have begun to adopt green human resource management (GHRM) practices to promote sustainable behavior among employees. This research paper explores the relationship between GHRM practices, brand citizenship behavior (BCBs), organizational pride, and individual green values in the hotel industry. The study examines how GHRM practices influence BCB through the mediation of organizational pride and the moderation of individual green values. A survey was conducted with 328 employees from five-star hotels and the obtained data were analyzed using PLS-SEM. The results indicate that GHRM practices positively affect BCB and that this relationship is partially mediated by organizational pride. Furthermore, individual green values were found to moderate the relationship between GHRM practices and BCB, indicating that employees with stronger green values are more likely to exhibit BCB. These findings contribute to the literature on GHRM and BCB and offer insights for hotel managers on how to enhance their sustainability efforts through effective GHRM practices.
Citation: Administrative Sciences
PubDate: 2023-04-08
DOI: 10.3390/admsci13040109
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 110: When the Going Gets Tough,
Leaders Use Metaphors and Storytelling: A Qualitative and Quantitative
Study on Communication in the Context of COVID-19 and Ukraine Crises
Authors: Katerina Gkalitsiou, Dimosthenis Kotsopoulos
First page: 110
Abstract: Metaphors and storytelling are important communication tools that play a significant role in leadership and organizational life. Leaders have used metaphors and storytelling to enhance their written and verbal communication from ancient times, since Aristotle, to the modern age. In the present research, we focus on the use of storytelling and metaphors by leaders in times of crisis. We perform a qualitative analysis of the public statements and addresses of the leaders of two different countries in the context of recent worldwide crises: The prime minister of Greece during the COVID-19 health crisis and the president of Ukraine during the outbreak of the conflict with Russia in 2022. Based on existing evidence, their effectiveness in convincing their subordinates and conveying their intended meaning either nationally or internationally during the aforementioned crises has been widely recognized. Our analysis reveals that both leaders have consistently utilized metaphors and storytelling in their efforts to be more convincing and empowering. We also find that the higher the intensity of the crisis, the more pronounced the use of metaphors and stories. We accordingly provide an analysis of the types and frequency of use of the aforementioned communication tools. Reflecting on our findings, we provide specific insight for practice by leaders, discuss theoretical implications, and suggest directions for future research.
Citation: Administrative Sciences
PubDate: 2023-04-10
DOI: 10.3390/admsci13040110
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 111: Women Entrepreneurship:
Challenges and Perspectives of an Emerging Economy
Authors: Bardhyl Ahmetaj, Alba Demneri Kruja, Eglantina Hysa
First page: 111
Abstract: Women entrepreneurship is considered by many researchers as an imminent phenomenon of the 21st century, especially for developing countries. Due to its contribution to the economy and society, recent studies have focused on investigating its motivational factors, as well as achievements. Moreover, researchers have come up with different entrepreneurial perspectives in different societies and cultures and have called for further analysis. In this context, the main purpose of this research was to assess the driving factors, challenges, and perspectives of woman entrepreneurship in a post-communist country context. As part of the data collection process, a survey was conducted with 36 female entrepreneurs operating in the capital city of Albania, Tirana. The study results reveal that, even though there are no significant differences between the percentage of women who feel that they are being discriminated against and percentage of female entrepreneurs who perceive that their gender has positively affected the business growth, there is a positive significant difference regarding the percentages of women entrepreneurs who have been supported by their families and partners and those who have received heritage from their families. Special attention is addressed to the different factors that women experience in terms of entrepreneurial development. Another aim of this research is to provide different recommendations to be taken into consideration by the policymakers to improve the entrepreneurial ecosystem in Albania.
Citation: Administrative Sciences
PubDate: 2023-04-13
DOI: 10.3390/admsci13040111
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 112: Psychological Contracts and
Organizational Commitment: The Positive Impact of Relational Contracts on
Call Center Operators
Authors: Stefania Fantinelli, Teresa Galanti, Gloria Guidetti, Federica Conserva, Veronica Giffi, Michela Cortini, Teresa Di Fiore
First page: 112
Abstract: With the increasing complexity and dynamism of the modern work experience, the importance of the psychological contract has become increasingly clear. Organizations and researchers alike have recognized the implications of this contract for employee performance, satisfaction and well-being. However, certain work contexts can increase psychosocial risks, making it crucial to investigate the individual and contextual characteristics that can promote well-being and mitigate risks. In this study, we examined the impact of psychological contract types and task repetitiveness on organizational commitment among call center employees. By conducting a cross-sectional study involving 201 call center employees working in-person and administering an ad hoc questionnaire, we aimed to enrich the scientific literature on the psychological contract and its implications for the call center work environment. Our findings revealed that a transactional psychological contract has a negative impact on affective and normative commitment, potentially undermining employees’ sense of obligation and responsibility towards these organizations. To promote healthy work relationships and well-being among call center employees, we suggest the importance of a relational psychological contract. By highlighting the role of psychological contract types in organizational commitment, our study offers valuable insights for both researchers and practitioners.
Citation: Administrative Sciences
PubDate: 2023-04-13
DOI: 10.3390/admsci13040112
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 113: An Analysis of Eco-Innovation
Capabilities among Small and Medium Enterprises in Malaysia
Authors: Najahul Kamilah Aminy Sukri, Siti Nur ‘Atikah Zulkiffli, Nik Hazimah Nik Mat, Khatijah Omar, Mukhammad Kholid Mawardi, Nur Farah Zafira Zaidi
First page: 113
Abstract: The objective of this study is to look at how Malaysian small and medium enterprises (SMEs) are applying eco-innovation capabilities in order to sustain their business performance. Eco-innovation capabilities are represented in this study by five different types of practices, with the indication of unexpected circumstances: eco-product innovation, eco-process innovation, eco-organisational innovation, eco-marketing innovation, and eco-technology innovation. The qualitative research approach was used in the study, and the content analysis was based on in-depth interviews with six top-level managers/owners of Malaysian manufacturing SMEs. According to the data, more than half of SMEs acquired eco-innovation capabilities in order to continue their business performance and thrive in the business sector, while having to confront certain hurdles due to unforeseen situations. According to the findings, eco-innovation capabilities encourage SMEs to engage in waste management, recycling or reusing resources, research and development, sustainable goods that utilize customer requests, and the use of environment management machines. Thus, the findings of this study may aid the efforts of government agencies, policymakers, and top-tier manufacturing SMEs in building an exceptional innovation platform on which SMEs may rely for assistance and support in preserving their business performance in the future and beyond.
Citation: Administrative Sciences
PubDate: 2023-04-17
DOI: 10.3390/admsci13040113
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 114: Conceptual Model for
Assessing Logistics Maturity in Smart City Dimensions
Authors: Glauber Ruan Barbosa Pereira, Luciana Gondim de Almeida Guimarães, Yan Cimon, Lais Karla Da Silva Barreto, Cristine Hermann Nodari
First page: 114
Abstract: The advancement of new technologies and the increasingly inseparable presence of logistics systems in the daily life of cities, industries, companies, and society has been modifying how logistics processes are implemented in these environments based on technological innovations, internet, virtual businesses, mobility, and the use of multi-channel distribution. Together with these changes, urban centers have been connecting to the smart city concept as the understanding of this theme advances into the debate and improvements in the agendas of either public or private management. This research proposes a conceptual model for evaluating logistics maturity in the smart city dimensions. The method has a qualitative, exploratory, and descriptive approach, supported by the Delphi method, which uses a questionnaire and interview as a data collection instrument with specialists on the subject. We identified that qualifying logistics in the urban environment is complex and requires a specialized look at identifying cities’ structural, geographic, regional, social, and environmental characteristics. As a social–technological contribution, the proposition of the logistics maturity assessment scale in smart city dimensions can serve as an evaluative model of logistics, which means helping in urban planning and strategic management of cities, offering smarter solutions to the realities of urban spaces.
Citation: Administrative Sciences
PubDate: 2023-04-18
DOI: 10.3390/admsci13040114
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 115: Examining the Perspectives of
Gender Development and Inequality: A Tale of Selected Asian Economies
Authors: Wajid Ali, Ambiya, Devi Prasad Dash
First page: 115
Abstract: The rising concern about gender inequality among the economies in South, South-East, and Eastern Asia motivates us to study the context of gender development in terms of bridging gender disparity. To show the impact, the data has been extracted from various authentic sources- Varieties of Democracy (V-Dem), World Bank Development Indicators database, Sustainable Development Index, The Observatory of Economic Complexity and Human Development Reports of the 24 South, South-East, and East Asian economies from period 2000–2020. This research was carried out empirically using various techniques such as the Ordinary Least Squared Method (OLS), Generalized Methods of Moments (GMM), and Generalised Quantile Regression. The findings of the research show a significant impact of FDI and Economic Complexity in the reduction of gender inequality. Along with this, access to justice and electoral democracy will be providing more representation to women by reducing the gender gaps. Several policy implications have been proposed following the results of the study.
Citation: Administrative Sciences
PubDate: 2023-04-20
DOI: 10.3390/admsci13040115
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 116: The Relationship between
Occupational Stress, Mental Health and COVID-19-Related Stress: Mediation
Analysis Results
Authors: Giulia Foti, Giorgia Bondanini, Georgia Libera Finstad, Federico Alessio, Gabriele Giorgi
First page: 116
Abstract: The COVID-19 pandemic led to serious psychological consequences that negatively affect workers’ mental health, leading to post-traumatic symptoms. In this scenario, employees may be exposed to multiple stressors that ultimately drain their resources. Drawing on the Conservation of Resources Theory (COR) and the stress–strain perspective, we analyzed the relationship between different dimensions of work-related stress and psychological distress in a sample of 294 workers in the industrial sector. Specifically, we hypothesized a series of mediation models in which the dimensions of work-related stress are associated with a lower level of mental health directly and indirectly through higher levels of COVID-19-related post-traumatic symptoms. The results partially support the hypotheses, showing that COVID-19-related trauma plays a mediating role between the stress experienced and the resulting decrease in mental health, except in the case of job control and colleague support. These results will hopefully offer insights into possible organizational interventions for the promotion of workers’ well-being in the postpandemic setting.
Citation: Administrative Sciences
PubDate: 2023-04-21
DOI: 10.3390/admsci13040116
Issue No: Vol. 13, No. 4 (2023)
- Administrative Sciences, Vol. 13, Pages 66: Enhancing Innovation
Performance in the Hotel Industry: The Role of Employee Empowerment and
Quality Management Practices
Authors: Samer M. Al-Sabi, Mukhles M. Al-Ababneh, Mousa A. Masadeh, Ibrahim A. Elshaer
First page: 66
Abstract: This research investigates employee empowerment’s role in the relationship between quality management practices (QMPs) and innovation performance at five-star hotels in Jordan. A total of 400 workers who work in five-star hotels in Jordan were given a questionnaire with 29 questions that measured QMPs, employee empowerment, and innovation performance. The obtained data were analyzed by PLS-SEM. The results show that quality policy (QP) has an insignificant influence on employee empowerment and innovation performance, while quality commitment (QC) and quality education and training (QET) have a positive and significant influence on employee empowerment and innovation performance. The results also reveal that employee empowerment has a positive influence on innovation performance. Finally, employee empowerment as a mediator variable was not working on the relationship between QP and innovation performance but showed a significant role as a partial mediator between QC and innovation performance as well as QET and innovation performance. Discussion, theoretical and managerial implications for future research, and limitations are presented.
Citation: Administrative Sciences
PubDate: 2023-02-23
DOI: 10.3390/admsci13030066
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 67: Women’s Risk-Taking
Behaviour during COVID-19 Pandemic: Will Work–Family Enrichment and
Work Satisfaction Prevent Turnover Intention'
Authors: I Gusti Ayu Manuati Dewi, Ismi Rajiani, I Gede Riana, Ni Made Dwi Puspitawati, Muafi Muafi, I Gede Rihayana
First page: 67
Abstract: The COVID-19 pandemic has impacted all employment conditions as working during the pandemic is a risk to employees’ health. This study investigates women’s intentions to leave their job during times of crisis. However, opportunities for job selection were quite limited, and there are better ways to deal with job insecurity than leaving an organisation. The questionnaires were tested on valid data from 593 female employees of four-star hotels, and structural equation modelling (SEM) was employed. Cultural characteristics and the macroenvironment in Indonesian society cause different practices for women to achieve work–family enrichment, job satisfaction, and turnover intention than in developed Western cultures. Female employees will not be inclined to leave their job even though they are not satisfied. Moreover, work–family enrichment has an essential role in enhancing work satisfaction because it can improve women’s quality of life. Work–family enrichment was also found to reduce the intention of women to leave an organisation. However, work–family enrichment has a more substantial influence on intensifying work satisfaction than on deflating the choice to quit during a crisis. Therefore, the research findings revealed that work–family enrichment is essential in improving work satisfaction, increasing employees’ likelihood of remaining in the organisation. This study contributes to filling the research gap within work–family enrichment by digging into the practical lessons of women’s work behaviour in the service sector, specifically in the hotel industry.
Citation: Administrative Sciences
PubDate: 2023-02-24
DOI: 10.3390/admsci13030067
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 68: Bureaucratic and Societal
Determinants of Female-Led Microenterprises in India
Authors: Devlina, Santosh Kumar Sahu
First page: 68
Abstract: This study examines the barriers to female entrepreneurship in India’s microenterprise sector through society and bureaucracy. The study uses grammatical genders in languages to capture the societal attitudes towards female entrepreneurship. Using a probit model, it was found that states where the spoken language is two-gendered, have poor representations of women in entrepreneurial positions compared with states with languages that are multi-gender or no gender. It is further argued that these societal attitudes also reflect through people in power, such as bureaucrats, credit managers, bankers, etc., which affects female entrepreneurship. The paper finds empirical evidence for the grease-the-wheel hypothesis, i.e., in the presence of a discriminating inefficient business ecosystem, women entrepreneurs use non-market strategies such as corruption to alter decisions in their favour. Thus, an effort to reduce corruption at an immature stage, when these societal institutions have not yet developed, might cause more harm than benefit.
Citation: Administrative Sciences
PubDate: 2023-02-27
DOI: 10.3390/admsci13030068
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 69: Assessing the Quality of
Digital Coproduction: An Interdisciplinary Model
Authors: Ina Radtke, Noortje Hoevens, Taco Brandsen, Marlies Honingh
First page: 69
Abstract: The digital transformation of society raises high hopes for the improvement of the design and implementation of coproduction processes, which may lead to higher levels of acceptance, satisfaction, and trust with respect to public services. Yet and despite a growing number of studies on the role of digital technology on coproduction, our knowledge on how to assess the quality of digital coproduction is still very limited. The difficulty of defining quality indicators relates to three issues: the complexity of defining quality in public services, the lack of a clear understanding of quality in a coproduction process and the tendency to evaluate coproduction using the same approach as with other digitalised services. In this article, we adopt an interdisciplinary perspective to develop a conceptual model that builds on and bridges theoretical approaches commonly used to assess the quality of digital services, while adding elements that are specific to coproduction.
Citation: Administrative Sciences
PubDate: 2023-02-27
DOI: 10.3390/admsci13030069
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 70: Fifteen Years of Accounting
Professional’s Competencies Supply and Demand: Evidencing Actors,
Competency Assessment Strategies, and ‘Top Three’ Competencies
Authors: Nanja Kroon, Maria do Céu Alves
First page: 70
Abstract: This paper reviews accounting education literature with a focus on the supply of and demand for an accounting professional’s competencies. Its main objective is to determine which actors are involved in the relationship, ascertain both sides’ perspectives, and evidence of competency supply and demand over the last 15 years. After a solid selection, the analysis includes 122 empirical articles from 2006 to 2021. The actors and competencies addressed in the relevant literature were identified and strategies used in their assessment were discovered. The identified competencies were then categorized and framed in the five constructs presented by Kroon and Alves. This approach evidenced that mismatches remain between competency expectations and competency supply in the accounting profession. Investigators may consider the results to improve the consistency of research in this field of study, contributing to a theory that is still lacking. Using the identified concepts and the constructs’ components, empirical studies can bring substantial practical implications to reduce or eliminate existing competency gaps. This study provides an integrated understanding of the literature on the fit between higher education institutions and the labor market of the accounting professional’s competencies. The framing of actors, strategies, and competencies will assist other researchers in augmenting knowledge in this area.
Citation: Administrative Sciences
PubDate: 2023-02-27
DOI: 10.3390/admsci13030070
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 71: Linking Patient Experience to
Customer Delight in the Private Laboratory Service
Authors: Puspa Haryani Widyowati, Ferdi Antonio, Andy Andy
First page: 71
Abstract: The goal of this study was to analyse the influence of the antecedents of patient experience, namely staff appearance, laboratory staff attitude, information clarity, staff responsiveness, laboratory ambience, phlebotomy process, laboratory technology, and report results, which furtherly generate customer delight and drive favourable intentions such as revisit intentions to the laboratory and willingness to share and post on social media. By extending earlier studies and using data from a leading private clinical laboratory service, this study suggests a new insight. A quantitative study with a survey is used with a cross-sectional data approach. The sample was taken purposively from customers who have had laboratory services at the laboratory, particularly from customers who have undergone the phlebotomy process. The 186 samples that complied with the criteria were examined using the PLS-SEM method. The findings demonstrated that the eight antecedents show a high probability of influencing the patient experience, with the phlebotomy process found as the predominant antecedent, followed by laboratory staff attitude and patient perception of laboratory technology. Further, this study found strong evidence that patient experience could generate customer delight, which drives the revisit intention and willingness to share and post positive things on social media. Openness is found to strengthen that process. The results of this study revealed that the higher the patient’s experience through their journey, the higher the probability of delight could exist in the context of service provided in the private clinical laboratory. Thus, it is worth considering by the clinic management to develop a more effective business.
Citation: Administrative Sciences
PubDate: 2023-02-27
DOI: 10.3390/admsci13030071
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 72: Investigating Accounting
Factors through Audited Financial Statements in Businesses toward a
Circular Economy: Why a Sustainable Profit through Qualified Staff and
Investment in Technology'
Authors: Enkeleda Lulaj, Blerta Dragusha, Eglantina Hysa
First page: 72
Abstract: This study examines the investigation of accounting factors through audited financial statements in businesses by analyzing the qualified staff and investment in technology for sustainable profit. Therefore, the main goal is to analyze whether qualified staff and investment in technology affect the sustainability of profit in businesses through the investigation of accounting factors in the audited financial statements toward a circular economy, more specifically in these financial items: total assets (TASS), and intangible assets (IASS), total liabilities (TLIA), total income (TREV), and net financial income (NFI), based on questions about which financial items businesses should take care of, as well as businesses that do not invest in technologies and skilled staff: does this hinder profit sustainability' Therefore, for this study, data are collected from the financial statements (balance sheet and income statement) of (N = 800) businesses according to their activity (manufacturing businesses = 256, service businesses = 192, and distribution businesses = 353) during the period (2020–2022). The results show that each of the variables and factors had a significant impact on sustainable profit through the circular economy in (N = 800) businesses. However, to have a sustainable profit in business, it is strongly recommended to pay attention to these findings: businesses should (a) be careful with total liabilities, (b) increase the performance of total assets, (c) increase the performance of net financial income, (d) increase the performance of total business income, and (e) increase and develop the skills of workers, as well as improve technology (equipment, machinery, etc.). With implications and limitations, it was difficult to access some of the financial statements; there are only a limited number of variables, so the same models can be analyzed for other businesses, variables, and countries.
Citation: Administrative Sciences
PubDate: 2023-03-01
DOI: 10.3390/admsci13030072
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 73: Perceived Causes of Career
Plateau in the Public Service
Authors: Sean Darling, Barton Cunningham
First page: 73
Abstract: The purpose of this paper was to develop a better understanding of the causes of career plateau in the public service, focusing on 67 people who we determined to be career plateaued. Our interviews identified examples of incidents describing successes and interruptions in careers in developing an overall picture of the reasons for people being plateaued. We identified ten themes, which were grouped into three areas: deficiencies in experience, skills and education (four themes); competition skills (four themes); and perceptions of favoritism and discrimination (two themes). In addition to feeling plateaued because of the inability to demonstrate experience, education, and knowledge, many people offered examples of being plateaued because of the lack of interviewing skills or evidence of favoritism and discrimination. Those who are plateaued because of favoritism or discrimination verbalize feelings of disgust and frustration and illustrate a tendency to become less engaged with their work. We think that the negative impacts of favoritism or systemic discrimination have important implications because they are likely to have an impact on employees and their engagement in their work and life. However, as our results are based a sample of 67 government employees in the Canadian public service, they require verification in other settings.
Citation: Administrative Sciences
PubDate: 2023-03-02
DOI: 10.3390/admsci13030073
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 74: Firm Characteristics, Business
Environment, Strategic Orientation, and Performance
Authors: Sofik Handoyo, Sri Mulyani, Erlane K. Ghani, Slamet Soedarsono
First page: 74
Abstract: The purpose of this study is to empirically examine the influence of firm characteristics (size, age, industry type, and ownership) on a firm’s strategic orientation. The business environment, namely market uncertainty and competition intensity, is also analysed in association with the firm’s strategic orientation. Furthermore, the implication of strategic orientation for performance is tested. The study used 1024 data sets of 128 manufacturing firms listed on the Indonesia stock exchange from 2014 to 2021. Data panel regression and independent t-tests were employed for statistical analysis. Adopting Miles and Snow’s strategy typology framework, the findings indicated that the firm size, industry type, and competition intensity significantly influence the firm’s strategic orientation. Small firms preferred to adopt a proactive strategic orientation (prospector and analyser). Firms in the fast-moving consumer goods (FMCG) industry tended to adopt a proactive strategic orientation (prospector and analyser). Strategic orientation was found to positively and significantly influence firm performance. Firms that adopt a proactive strategic orientation (analyser and prospector) showed better performance than defensive ones (reactor and defender).
Citation: Administrative Sciences
PubDate: 2023-03-02
DOI: 10.3390/admsci13030074
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 75: A Bibliometric Analysis of
Social Entrepreneurship and Entrepreneurial Ecosystems
Authors: Iuliia Trabskaia, Aleksei Gorgadze, Mervi Raudsaar, Heidi Myyryläinen
First page: 75
Abstract: Social entrepreneurship plays an important role in the maintenance of economic prosperity and brings benefits to society. The role of social entrepreneurship is growing in the light of challenges of the global economy, increasing uncertainty of the environment, the growth of social problems, and the emergence of crises in the 2020s. These derive an increase in economic and psychological challenges. Social entrepreneurship is known as the driver for solving global problems of society. The entrepreneurial ecosystem serves as a source of entrepreneurial opportunity, as a breeding ground for entrepreneurship. Therefore, exploring the topic of social entrepreneurship in the context of the entrepreneurial ecosystem becomes relevant. Social entrepreneurship, with respect to the entrepreneurial ecosystem, has been extensively explored. However, despite a growing body of publications, to the best of our knowledge, no bibliometric analysis is available on the topic. This analysis is important to understand what trends in the development of social entrepreneurship and the ecosystem exist, what further research directions can be recommended, and how the relationship between social entrepreneurship and the entrepreneurial ecosystem has been studied. This study aims to close the gap, consolidate research, and identify the state of the art in the field. In total, 357 publications from the Scopus database were selected for the period of 2009–2022. The study used social network analysis (bibliographic coupling network, co-citation network, citation network, and co-authorship network) and semantic analysis (semantic network) through VOSviewer version 1.6.19 and Gephi version 0.10.1 software. The results showed a growth of publications during this period, allowing us to observe influential journals, the most productive and cited authors, leading countries and universities, impactful papers, networks of collaborations, and co-citations of scholars. The paper with the highest degree of centrality is “Ecosystems in Support of Social Entrepreneurs: A Literature Review” while Sustainability is the most influential journal in the field. The analysis identified six thematic clusters within the research topic. The study contributes to the literature by presenting the research agenda, structure, characteristics of social entrepreneurship, and entrepreneurial ecosystem research.
Citation: Administrative Sciences
PubDate: 2023-03-03
DOI: 10.3390/admsci13030075
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 76: Psychological Empowerment and
Job Performance: Examining Serial Mediation Effects of Self-Efficacy and
Affective Commitment
Authors: Paola Ochoa Pacheco, David Coello-Montecel, Michelle Tello
First page: 76
Abstract: A substantial body of literature has analyzed the influence of psychological empowerment on individual and organizational outcomes. However, there is still a need to examine how empowered employees achieve higher performance. To fill this gap in the literature, this study analyzed the mediating role of self-efficacy and affective commitment in the relationship between psychological empowerment and task-based job performance. Data were collected from 357 employees. The hypotheses were tested using structural equation modeling and bootstrapping procedures. The results validated the structural relationships between psychological empowerment, self-efficacy, affective commitment, and task-based job performance. In addition, the serial mediation effect of self-efficacy and affective commitment was also confirmed. These results highlight the relevance of psychological variables, such as psychological empowerment and affective commitment, for individuals and organizations. The study supports that feeling empowered and emotionally committed is essential in building a long-term relationship between the employee and the organization.
Citation: Administrative Sciences
PubDate: 2023-03-07
DOI: 10.3390/admsci13030076
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 77: The Relationship between
Leadership in BPM and Company Profitability
Authors: Dušan Gošnik, Maja Meško, Igor Stubelj
First page: 77
Abstract: This paper studies the relationship between leadership as an activity of business process management (BPM) and company performance. Business process data about leadership and business processes in SMEs were collected via questionnaires on the population of 3007 SMEs in Slovenia. Aspects of leadership such as the involvement of employees, middle management, customers and suppliers were studied. The financial data of the SMEs of the sample were obtained from publicly available financial statements to assess relative residual income profitability ROEr and ROEa. Data analysis was performed using Bartlett’s, Kaiser–Maier–Olkin and nonparametric Mann–Whitney U tests. We confirmed a positive relationship between employee involvement in leadership as an activity of BPM and company profitability. It was proved that companies that involve employees and middle management in improving core business processes to a greater degree are more profitable. Intense involvement of employees in changes in core business processes results in higher company profitability, which has been detected by the higher risk-adjusted profitability measure ROEa. Companies that involve middle management to a greater degree by leading employees based on their interests are more profitable. The results are important for managers as decision-makers and other company stakeholders, especially those responsible for business process improvements. Theoretical and practical implications and further research possibilities are discussed.
Citation: Administrative Sciences
PubDate: 2023-03-08
DOI: 10.3390/admsci13030077
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 78: Determination of Public
Supervision Aspects and Legal Pillars of Activities of Financial Agents in
Central European Countries
Authors: Mikuláš Sidak, Andrea Slezáková, Edita Hajnišová, Stanislav Filip
First page: 78
Abstract: Financial intermediation can be performed by certain types of financial agents or financial brokers in selected European countries. Using primarily analysis and the comparison, the authors focus on certain legal aspects of distribution of financial services in selected Member States of the EU and the EEA, providing a comparative legal analysis. In Slovakia, it is being focused on the subordinate financial agent. The subordinate financial agent is an entrepreneur entitled to perform financial intermediation. The subordinate financial agent belongs under the delegated supervision of the independent financial agent. The paper deals with a consideration de lege ferenda, a change to the relevant legislation according to which the subordinate financial agents could belong to the supervised financial market entities. The authors provide pros and cons regarding the direct supervision of this entity realized by the National Bank of Slovakia. The paper is being prepared by using analysis, synthesis, the inductive method, the deductive method, and the comparative method. When regulating distribution of financial services on the European level, the Insurance Distribution Directive had played a key role. Mainly due to protection of financial consumers, the subordinate financial agent should belong under the direct supervision of the National Bank of Slovakia.
Citation: Administrative Sciences
PubDate: 2023-03-08
DOI: 10.3390/admsci13030078
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 79: Onboarding Handbook: An
Indispensable Tool for Onboarding Processes
Authors: Teresa Godinho, Isabel Pinto Reis, Rui Carvalho, Filipa Martinho
First page: 79
Abstract: Onboarding handbooks constitute a very important and powerful tool in the socialization and integration processes of recruits implemented by Human Resources. As companies compete to thrive in global markets, the attraction and retention of employees have been given much attention in recent years. One of the strategies developed by companies to achieve this goal are the so-called Onboarding Handbooks given to newcomers, serving as a means of facilitating workers’ integration into the everyday processes of the company. As a consolidated research area, many HR studies have been developed around these subjects, as these manuals have been proven to be important tools in the socialization process of the former candidate, now entering the organisational culture of a given enterprise. A literature review was developed according to the main variables of the study of Organisational Socialization processes, strategies, and methods, with special emphasis on the onboarding book. To find out if these manuals correspond to the relevant literature of HR, eight of the onboarding handbooks from several public and private organizations have been analysed following the proposed structure of onboarding handbooks presented in the literature review. In addition, purposeful sampling was followed and content analysis on the handbooks was developed. The paper’s contributions are twofold: (a) the authors suggest a complete and up-to-date structure for the contents of onboarding books to be applied by HR managers and (b) compare its structure to several manuals of different enterprises from various sectors of the Portuguese economy. Findings show that the onboarding book remains an important tool and facilitator of organisational integration. Although, the onboarding processes are changing, and even the format of the onboarding books can become different (digital or not), their contents are essential for the socialization of newcomers and a means to organisational culture dissemination as well as containing functional contents such as internal norms and regulations.
Citation: Administrative Sciences
PubDate: 2023-03-08
DOI: 10.3390/admsci13030079
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 80: Business Decision-Making and
Complex Thinking: A Bibliometric Study
Authors: Ernesto Armando Pacheco-Velázquez, José Carlos Vázquez-Parra, Marco Cruz-Sandoval, David Ernesto Salinas-Navarro, Martina Carlos-Arroyo
First page: 80
Abstract: Complex thinking is an important tool for effective decision-making, as it helps people to better understand uncertain situations by considering the multiple variables and relationships involved in a situation, thus being able to identify patterns and connections that would not otherwise be evident. This article presents the results of a bibliometric study to identify academic publications that consider the correlation between decision-making in the business area and complex thinking competency and its sub-competencies. The intention was to have a theoretical horizon that provides a complete overview of the current academic situation regarding the correlation of both professional skills to identify areas of opportunity for new studies. Methodologically, we conducted a literature review using Scopus and Web of Science databases under the PRISMA (Preferred Reporting Items for Systematic reviews and Meta-Analyses) protocol from which a sample of 339 articles related to both topics was obtained. R, Rstudio, and Bibliometrix were used for the quantitative analysis of the data. The results showed an academic tendency to associate decision-making in business with critical thinking, paying little attention to the other sub-competencies of complex thinking. Furthermore, we found a concentration of research in specific universities and countries, repeating a tendency to study only a few sub-competencies. Overall, this work sheds light on the broad opportunity to link the complex thinking macro-competency with decision-making in business, to provide more extraordinary skills and tools to future professionals.
Citation: Administrative Sciences
PubDate: 2023-03-09
DOI: 10.3390/admsci13030080
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 81: Bolstering the Moderating
Effect of Supervisory Innovative Support on Organisational Learning and
Employees’ Engagement
Authors: Opeyemi Olunike Joel, Chinoyen Love Moses, Ebeguki Edith Igbinoba, Maxwell Ayodele Olokundun, Odunayo Paul Salau, Oluwatunmise Ojebola, Olufunke P. Adebayo
First page: 81
Abstract: Organisational learning, as the process of continuous information acquisition, dissemination and exploitation, often leads to an organisation’s competitiveness. Hence, this study examined the relationship between organisational learning and employee engagement. The study also investigated the extent to which supervisory innovative support moderates organisational learning and the effectiveness of employee engagement. Five hundred forty-one (541) participants were surveyed using stratified and purposive sampling methods to make up the sample size. To be more precise, Smart Partial Least Square (PLS 3.0) was used to analyse the relationship between the study’s variables. The hypothesis test found that supervisory innovative support moderated the relationship between organisational learning and employee engagement to a significant extent (R2 = 0.810 Adjusted R2 = 0.806 p-value 0.05). As a result, the study recommends that pharmaceutical companies clarify their policies and culture to employees so that supervisory support can lead to higher employee engagement through organisational learning. Pharmaceutical firms should also provide financial incentives based on employee duration or distinctive contributions to company goals.
Citation: Administrative Sciences
PubDate: 2023-03-09
DOI: 10.3390/admsci13030081
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 82: Negotiating Autonomy: The
Linkages between Intimate Partner Violence, Women’s Paid Work Status
and Birth Outcomes
Authors: Subhasree Ghatak, Meghna Dutta
First page: 82
Abstract: Maternal and child health is severely impacted by adverse birth outcomes leading to a public health concern. A whole host of socioeconomic factors are instrumental in determining birth outcomes. Importantly, there is an intricate relationship between women’s autonomy, the perpetration of intimate partner violence in households, women’s paid work status and their consequent impact on birth outcomes. Noting this, we ask how intimate partner violence and women’s work status interact and how women’s ‘autonomy’ is negotiated to mitigate adverse birth outcomes such as miscarriage, abortion, stillbirth, low birth weight and preterm birth. We use the nationally representative NFHS-5 data for India and use multiple correspondence analyses to create an index of women’s autonomy, and multinomial logistic regression has been used to determine the relation. Women’s working status in association with the perpetration of intimate partner violence contributes significantly to adverse birth outcomes. The study found that mitigation of adverse birth outcomes, which is necessary for bringing about improvements in maternal and child health, is contingent on a multiplicity of social factors, which requires redressal in association to ensure a reduction in adverse birth outcomes.
Citation: Administrative Sciences
PubDate: 2023-03-10
DOI: 10.3390/admsci13030082
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 83: Reluctant Innovators: Dynamic
Capabilities and Digital Transformation of Italian Opera Houses in the
Pandemic Crisis
Authors: Nicola Bellini, Marina Raglianti
First page: 83
Abstract: This paper analyzes the impact of COVID-19 pandemic on the process of digitalization of Italian opera houses. Based on a conceptual framework provided by the literature on dynamic capabilities and digital transformation, the evidence collected from six case studies is presented. Results are discussed with reference to two ideal-types of pandemic-induced paths (“back to normal” vs “new normal”) and to the variables that explain differences in strategies: history, digital mindset of human resources staff, dominance, leadership and external integration. Relevant implications for both theory and policy and managerial practice are presented with regard to present and future innovation paths.
Citation: Administrative Sciences
PubDate: 2023-03-13
DOI: 10.3390/admsci13030083
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 84: A Duality Model of Dynamic
Capabilities: Combining Routines and Improvisation
Authors: Ana Carvalho
First page: 84
Abstract: Dynamic Capabilities are predominantly conceptualised as being based on routine, stable patterns of behaviour. This is paradoxical with their intended purpose to elicit change in firms’ resource base and operational capabilities that allows them to face highly dynamic environments. I contribute to resolve this paradox by bringing the concept of duality to the Dynamic Capabilities debate. In particular, I argue that the view of Dynamic Capabilities as routines stems from the misconception that reliable outcomes can be attained only through stable mechanisms. Drawing on the literature on routine dynamics and on improvisation, as well as the empirical evidence of previous research, I propose a duality model that conceives Dynamic Capabilities as based both on routines and on improvisation. This duality perspective highlights the interdependence and complementarity between predictable stable routines and extemporaneous improvised actions that are both necessary to reliably achieve the (often radical) change needed to compete in highly dynamic environments. Rather than dealing with stable routines and improvisation as a trade-off, organisations must dynamically strive for the right balance, managing them concurrently and synergistically.
Citation: Administrative Sciences
PubDate: 2023-03-13
DOI: 10.3390/admsci13030084
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 85: Can Blockchain Payment
Services Influence Customers’ Loyalty Intention in the Hospitality
Industry' A Mediation Assessment
Authors: Rashed Al Karim, Md Karim Rabiul, Mahima Ishrat, Pornpisanu Promsivapallop, Sakia Kawser
First page: 85
Abstract: This study analyzes the impact of blockchain mobile payment services on customer loyalty intention through the mediating role of service quality, privacy and security, and customer satisfaction in the Bangladeshi hospitality industry. Data were collected through a survey using a structured questionnaire from 326 respondents who stayed in 4- and 5-star hotels in Chattogram and Cox’s Bazar. Respondents’ (N = 326) opinions were analyzed employing Smart PLS software. The results ensure that privacy and security and customer satisfaction mediate the blockchain-based mobile payment services and loyalty intention relationship. However, service quality does not mediate that relationship. The findings of the mediation effect of privacy and security and customer satisfaction are a unique contribution to the blockchain literature in the field of the hospitality industry. Hoteliers are encouraged to employ appropriate blockchain mobile payment services for better quality customer service and ensured safety and security, and in turn, loyalty intention.
Citation: Administrative Sciences
PubDate: 2023-03-14
DOI: 10.3390/admsci13030085
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 86: Workplace Spirituality as an
Alternative Model for Promoting Commitment to Change and Change-Oriented
Organisational Citizenship Behaviour
Authors: Sulastini, Tri Cicik Wijayanti, Ismi Rajiani
First page: 86
Abstract: Considering that the relationship between workplace spirituality and organisational change has only recently sparked scholarly interest, the connection could be more evident, as research has only recently begun. Furthermore, there is a growing tendency to add spirituality as the fourth dimension to sustainability in addition to the environment, social responsibility, and the economy. This study contributes to the academic literature by examining the influence of workplace spirituality on lecturers’ responses to change in their commitment to change and change-oriented organizational citizenship behaviour (C-OCB). Private universities in Banjarmasin, Indonesia, were selected to research these links. To collect data from 1050 instructors, self-administered questionnaires were used, and structural equation modelling (SEM) was performed. The findings demonstrated that the workplace spirituality level, exemplified by a solid connection to a higher power, humanity, and nature, affects the lecturers’ commitment to change leading to change-oriented organizational citizenship behaviour (C-OCB), a dimension of OCB less researched. The findings offer a novel perspective on the relationship between workplace spirituality, lecturers’ attitudes towards change, and change-oriented organizational citizenship behaviour (C-OCB) in higher education. Since this result has not been examined in the context of change in higher education, several consequences and suggestions for future research emerge. More studies could be used in future research, given that the literature in this area is still in its early stages. The current work is expected to spark future research on this intriguing and fertile issue.
Citation: Administrative Sciences
PubDate: 2023-03-15
DOI: 10.3390/admsci13030086
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 87: COVID-19 Disruption and
Meaningful Work: The Mediating Role of Family–Work Conflict
Authors: Arístides Alfredo Vara-Horna, Amparo Guadalupe Espinosa-Domínguez
First page: 87
Abstract: Work overload and the alteration in family dynamics caused by the COVID-19 pandemic crisis may be increasing family–work conflict, leading to the consequent decrease in meaningful work. Using the structural equation modeling of covariance, this research determines the impact of the pandemic disruption on meaningful work as mediated through family–work conflict. The sample comes from 534 men and 257 women that are full-time employees of seven public manufacturing companies in Bolivia; they were surveyed by filling out a self-report questionnaire at the companies’ locations. Although no significant direct effects were found between COVID-19 disruption and meaningful work (standardized beta = 0.038, Z = 0.756, p = 0.450), there is an indirect effect when the relationship is measured through the family–work life conflict variable (standardized beta = −0.138, Z = −6.119, p < 0.001). Implications for business management are discussed.
Citation: Administrative Sciences
PubDate: 2023-03-15
DOI: 10.3390/admsci13030087
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 88: Worker’s Satisfaction
and Intention toward Working from Home—Foreign Non-EU Citizens vs.
National Workers’ Approach: Case Study of Central European Countries
(Visegrád Group (V4))
Authors: Pierre Alassaf, Basem Munir El-assaf, Zsigmond Gábor Szalay
First page: 88
Abstract: The COVID-19 lockdown has brought about many sudden changes in the social and work environment, causing organizations and businesses to change work conditions to adapt to the new situation which has affected millions of workers who shifted to telework. The teleworkers’ variations in gender, age, residency situation, status as national or foreign employees, and many other aspects create differences in their response toward the telework experience. This study attempts to fill the literature gap concerning the differentiation in response between national and foreign employees’ satisfaction with the working from home experience and their future intention to work from home, with a case study of the Visegrád Group as an example from Central European countries. The study found that 84.4% of teleworkers were satisfied with working from home, but no significant difference was found between national and foreign teleworkers in their satisfaction with the telework experience; this satisfaction mainly derives from allocating the gained time to social–personal activities. A surprising result presented by this research is that, in spite of the fact that foreign non-EU-citizen workers were satisfied with the teleworking experience, they do not tend to work from home due to fears of losing their jobs and residence permits, whereas national teleworkers have the intention to work from home if given the opportunity. Another important addition of this study is the development of a new scale specifically for measuring employee satisfaction with working from home instead of using traditional job satisfaction scales.
Citation: Administrative Sciences
PubDate: 2023-03-16
DOI: 10.3390/admsci13030088
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 89: Beyond Donations: Isomorphism
and Revenue Mix in Nonprofit Start-Ups
Authors: Elizabeth A. M. Searing
First page: 89
Abstract: The literature on nonprofit growth contains a practical ambiguity regarding which types of revenues to cultivate as a start-up nonprofit. The revenue portfolio of a more established organization may be inappropriate (or unattainable) for a new one, but there may be perils in relying too long on sources of nonprofit start-up capital. We posit that nonprofit entrepreneurs choose to mimic larger organizations in their field for growth rather than rely on the revenue mix of their start-up stage. This study uses two different dynamic econometric models to estimate the role of revenue type and other organizational factors in the growth of young and small nonprofits. We find that mimicking the revenue habits of larger organizations is generally (but not universally) advisable, with most conclusions sensitive to subsector.
Citation: Administrative Sciences
PubDate: 2023-03-16
DOI: 10.3390/admsci13030089
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 90: The Impact of CKM and Customer
Satisfaction on Customer Loyalty in Saudi Banking Sector: The Mediating
Role of Customer Trust
Authors: Abbas N. Albarq
First page: 90
Abstract: This study aims to explore the role of customer knowledge management (CKM) and satisfaction as antecedents of customer trust, and the mediating function of customer trust in the knowledge–loyalty and satisfaction–loyalty in the Saudi banking sector. This study intends to provide light on the significance of CKM and the ways in which it can support consumer trust, loyalty, and satisfaction. Data came from 600 consumers who responded to an online survey. By using regression analysis and descriptive statistics, seven hypotheses were created and tested. The findings exhibited that customer trust has a major impact on loyalty and that customer trust is positively impacted by CKM and satisfaction. Additionally, trust partially mediates the relationship between knowledge, loyalty, and satisfaction. The study contributes to the literature by examining the factors that influence customer loyalty, CKM engagement, satisfaction, and trust in the context of the Saudi banking industry. These research findings are helpful for managers and strategists in figuring out how to create customer loyalty programs that are a fit for their target market. The study is limited to the Saudi banking sector and may not be generalizable to other industries. Additionally, the study is based on self-reported data from customers, which may not accurately reflect their true opinions and behaviors.
Citation: Administrative Sciences
PubDate: 2023-03-20
DOI: 10.3390/admsci13030090
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 91: Exploring Leadership Style and
Employee Attitude through Cluster and Sentiment Analyses of In-Depth
Interviews of Employees
Authors: Dat Hung Ho, Jue Wang, Hak-Seon Kim
First page: 91
Abstract: In today’s fast-paced business environment, leaders who fail to recognize and respond to the emotions of their employees can result in stagnation or a lack of growth in their organization. In light of this, the current study presents a method for identifying leadership styles based on the perspectives of employees, exploring their perceptions of specific leadership traits. Drawing upon the Multifactor Leadership Questionnaire framework, this study aims to identify the leadership style of Tony Wedding Studio by conducting in-depth interviews with its employees. Through sentiment and cluster analyses of the collected data, the study identifies Idealized Influence Attributes and Laissez-faire as key leadership style traits. Additionally, this study sheds light on how employees react to and feel about their leader’s leadership style, providing valuable insights for organizational development and leadership training. Overall, this study emphasizes the importance of understanding and responding to employee perspectives in effective leadership.
Citation: Administrative Sciences
PubDate: 2023-03-21
DOI: 10.3390/admsci13030091
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 92: Exploring the Relationship
between Organizational Culture and Well-Being of Educational Institutions
in Jordan
Authors: Dina Ahmad Alkhodary
First page: 92
Abstract: Organizational culture is a critical factor in shaping companies’ overall well-being, which can impact their employees’ job satisfaction, loyalty, creativity, and productivity. In this study, the researchers aimed to examine the relationship between organizational culture and companies’ well-being in the Education sector in Jordan. To achieve their goal, the researchers surveyed 500 participants from various departments in the Education sector in Jordan, categorizing organizational culture into four types: Clan, Adhocracy, Market, and Hierarchy. The well-being of companies was measured through employee loyalty, creativity, and productivity. The data from 352 valid questionnaires were analyzed using SPSS. This study’s findings suggest that a positive organizational culture is significantly associated with increased employee job satisfaction, loyalty, creativity, and productivity. Moreover, the study highlighted the importance of developing a positive organizational culture, fostering a sense of community and shared values, providing opportunities for employee development and growth, and promoting a supportive and inclusive work environment to achieve organizational success. Understanding the role of organizational culture in promoting employee well-being and companies’ success is critical, particularly in the Education sector in Jordan. This study’s recommendations provide valuable insights for companies to prioritize developing a positive organizational culture to achieve long-term success and employee well-being.
Citation: Administrative Sciences
PubDate: 2023-03-22
DOI: 10.3390/admsci13030092
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 93: Academic Pursuits and
Involvement in Decision-Making: Study on the Formation of U.S. University
Think Tanks
Authors: Qing Lyu, Arlene Bielefield, Yan-Quan Liu
First page: 93
Abstract: This paper analyzes the concept of think tanks and concludes that think tanks have three basic characteristics. Firstly, they are based on academic research, relatively independent operation, and aim to serve scientific decision-making. Taking Ivy League think tanks as an example, this paper provides a preliminary discussion of ways for think tanks to maintain the scientific nature of their research, maintain the independence of their operations, and disseminate research results to enhance their influence. It covers institutional mission, research team construction, institutional governance, fundraising, achievements and activities, and alumni networks. This paper proposes a framework of university think tank generation paths associated with the essential characteristics of think tanks. The paper points out that, as a research consulting organization grown out of universities, university think tanks must maintain the scientific nature and independence of research while providing support and services for decision-making. Only in this way can they truly serve scientific and democratic decision-making, gain the trust of the public and have a real lasting influence.
Citation: Administrative Sciences
PubDate: 2023-03-22
DOI: 10.3390/admsci13030093
Issue No: Vol. 13, No. 3 (2023)
- Administrative Sciences, Vol. 13, Pages 41: Human Resources Analytics for
Public Personnel Management: Concepts, Cases, and Caveats
Authors: Wonhyuk Cho, Seeyoung Choi, Hemin Choi
First page: 41
Abstract: The advancement of data technology such as machine learning and artificial intelligence has broadened the scope of human resources (HR) analytics, commonly referred to as “people analytics.” This field has seen significant growth in recent years as organizations increasingly rely on algorithm-based predictive tools for HR-related decision making. However, its application in the public sector is not yet fully understood. This study examined the concepts and practices of HR analytics through a thematic review, and proposed a five-step process (define, collect, analyze, share, and reflect) for implementation in the public sector—the process aims to assist with the integration of HR analytics in public personnel management practices. By analyzing cases in both the public and private sectors, this study identified key lessons for functional areas such as workforce planning, recruitment, HR development, and performance management. This research also identified the necessary conditions for introducing HR analytics in public organizations, including data management, staff capabilities, and acceptance, and discussed the potential challenges of privacy, integrity, algorithmic bias, and publicness.
Citation: Administrative Sciences
PubDate: 2023-01-31
DOI: 10.3390/admsci13020041
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 42: A Study on Technology
Acceptance of Digital Healthcare among Older Korean Adults Using Extended
Tam (Extended Technology Acceptance Model)
Authors: Khin Shoon Lei Thant Zin, Seieun Kim, Hak-Seon Kim, Israel Fisseha Feyissa
First page: 42
Abstract: The use of digital health and wrist-worn wearable technologies have been increasingly utilized, especially during COVID-19 surge, to help monitor patients and vulnerable groups such as elderly people. As one of the countries with highest aging population, South Korean older adults are expected to be familiarized with these healthcare technologies. However, there have been a few studies on the investigation of Korean older adults’ attitude towards the acceptance of wearable technologies, such as a smart health watch after the COVID-19 curve flattened in South Korea. Thus, the purpose of this study is to investigate the acceptability of digital health wearable technology in healthcare by the Korean older adults and their attitude towards the use of smart health watches by using an extended Technology Acceptance Model while considering the context of the COVID-19 pandemic. We performed a cross-sectional survey of Korean adults aged 56 years and older who are living in Busan, and a total of 170 respondents were received. Results reveal that perceived usefulness, perceived ease of use, and facilitating conditions have a significant impact on older Korean’s attitudes towards the use of a smart health watch, while the relationship between social influence and attitude towards its use was found to not be statistically significant. The attitude towards the use of smart health watches had an effect on their intention to use the smartwatch. By using the findings from the study, the digital wearables providers, manufacturers, and promotors can enhance their strategy to elevate the use of digital healthcare wearables among Korean elderly people while ensuring these products are of good quality and affordable, as well as ensuring necessary assistance is provided to the elderly people when utilizing and adopting these wearables in their everyday lives. Moreover, the results of this study can be utilized to accommodate the needs of Korean elderly people regarding their use of smart health watches and help promote the benefits of healthcare wearable technologies after the pandemic subsides.
Citation: Administrative Sciences
PubDate: 2023-02-04
DOI: 10.3390/admsci13020042
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 43: The Impact of Sustainability
on Co-Creation of Digital Public Services
Authors: Noella Edelmann, Shefali Virkar
First page: 43
Abstract: Co-creation focuses on engagement with citizens and other stakeholders with public administrations to develop innovative processes or public services. The integration of resources and knowledge mediated by technology can lead to the emergence of novel outcomes (such as products, services, processes, and social practices), but it is necessary to understand the mechanisms that lead to sustainable co-created innovation and outcomes. The aim of this research article is to contribute a more nuanced understanding of the impact of sustainability on co-creation of digital public services. To study co-creation and sustainability in the context of the public administrations in depth, a qualitative research approach was used. The data were collected through moderated discussions conducted during a workshop held with 20 experts and practitioners in the field of public sector digital transformation, during which participants shared their views and experiences in a free-flowing conversation. A systematic two-cycle analysis approach based on Grounded Theory was used to code and analyse the data collected. Results from this study focus on developing a common understanding of sustainability within the context of co-created digital public services, an exploration of how sustainability in public administrations may be supported by co-creation and a critical examination of the elements that contribute to the sustainability of digital public services—all drawing on existing examples of co-creation initiatives from within the public sector.
Citation: Administrative Sciences
PubDate: 2023-02-05
DOI: 10.3390/admsci13020043
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 44: Competences That Foster
Digital Transformation of Public Administrations: An Austrian Case Study
Authors: Noella Edelmann, Ines Mergel, Thomas Lampoltshammer
First page: 44
Abstract: Digitalisation has changed society, and, as a result, public administrations are required to undergo significant changes to satisfy emergent societal needs. These changes impact all areas of the public sector, including the development and provision of digital services, the design of processes, and the development of policy. To implement the digital strategies and transformation requirements, public administrations must rethink the competences that their workforce as well as the external stakeholders may need. To understand how one nation implements its digital strategy and upskills its civil servants, we conducted a qualitative analysis of 41 Austrian expert interviews. The research shows that different stakeholders require a variety of competences to participate in the digital transformation of its processes and services. The results demonstrate the high level of diversity and the need for a holistic approach to tackle the complexity of the digital public sector, where leadership plays the most important role. In addition, the study shows that the use of competence frameworks for measurement and monitoring needs to be adapted to the local context.
Citation: Administrative Sciences
PubDate: 2023-02-06
DOI: 10.3390/admsci13020044
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 45: Women and Leadership in the
Jordanian Armed Forces
Authors: Amani Al-Serhan, Raeda Saada, Niveen Alsayyed
First page: 45
Abstract: Ever since gaining approval to be admitted to the Jordanian Armed Forces (JAF), Jordanian women have become more visible in this sector. Women were recruited in various fields across the military, including administrative posts, education, and human resources. There is a noticeable gap in the number of women reaching leadership positions despite the quality of their work and their tremendous contributions in this sector. The present study aims to explore the correlation between military culture and environment and women’s perceptions of leadership by drawing on quantitative data from female personnel at Al-Hussein Medical Center (HMC). A five-point Likert scale was adopted in the current questionnaire to test the extent of agreement with question items suggested for each aspect of work culture and environment construct. The results demonstrate that women at HMC perceive their work culture and environment positively, which in turn reflects their positive perceptions about their quality of work and their ability to lead. The female participants at HMC demonstrate positive perceptions of gender that challenge prevailing gender norms through gaining necessary support and opportunities for career advancement. The study results imply that supportive work environments have a greater impact on women’s aspirations to become leaders.
Citation: Administrative Sciences
PubDate: 2023-02-06
DOI: 10.3390/admsci13020045
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 46: Healthy and Happy Citizens:
The Opportunities and Challenges of Co-Producing Citizens’ Health
and Well-Being in Vulnerable Neighborhoods
Authors: Carola Van Eijk, Wilma Van der Vlegel-Brouwer, Jet Bussemaker
First page: 46
Abstract: This explorative study aims to contribute to the debate about citizen involvement in (complex) medical and social issues. Our research goals are: (1) to explore the main opportunities, threats and challenges to co-producing healthcare in vulnerable communities from the perspective of professionals, co-producers (i.e., citizens with a volunteering role) and service users (i.e., patients); (2) to distil lessons for public managers concerning the main issues involved in designing co-production initiatives. We studied co-production initiatives in the Dutch city, The Hague. These initiatives were part of a broader, unique movement named ‘Healthy and Happy The Hague’, which aims to change the way healthcare/social services are provided. Two intertwined research projects combine insights from interviews, focus group meetings and observations. The first project analyzed a variety of existing co-production initiatives in several neighborhoods; the second project involved longitudinal participatory action research on what stakeholders require to engage in co-production. The two research projects showed similarities and differences in the observed opportunities/treats/challenges. The study found that empowering citizens in their role as co-producers requires major changes in the professionals’ outlook and supporting role in the communities. It illustrates the potential of synergizing insights from healthcare governance and public administration co-production literature to benefit co-production practice.
Citation: Administrative Sciences
PubDate: 2023-02-07
DOI: 10.3390/admsci13020046
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 47: Leadership Styles and
Innovation Management: What Is the Role of Human Capital'
Authors: Joana Costa, Mariana Pádua, António Carrizo Moreira
First page: 47
Abstract: Leadership styles and human capital are important drivers of innovation processes. The way the leader interacts with the organization members can pre-empt or leverage innovation processes as leaders influence, empower and motivate other individuals in the achievement of their goals. Human capital is an important driver of innovation and competitiveness, as it will shape the uniqueness of the company as well as the process to obtain skills, capabilities, knowledge and expertise. As such, the main objectives of the paper are to analyze the impact of leadership styles on the innovation process and also to address the moderation effect of the human capital on the previous relation. Four leadership styles—autocratic, transactional, democratic, and transformational—were considered to measure their impacts on the innovation process, considering the alternative types of innovations. The 2018 Community Innovation Survey (CIS) database was used, encompassing Portuguese data, covering the 2016–2018 period, with a sample of 13702 firms. In regard to the empirical part, first, an exploratory analysis was run to better understand the connection between the leadership styles and the innovative strategies followed by an econometric estimation encompassing 28 logit models to disentangle the specific impacts of each leader on each innovation type. Evidence proves that autocratic and transactional leadership styles have a negative impact on innovation and transformational and democratic leadership impact innovation positively. Furthermore, human capital was found to moderate the relationship between leadership styles and the innovation process; i.e., under the same leadership style, the presence of additional skills leverages innovative propensity. The paper brings relevant insights for both managers and policymakers, highlighting that innovation will be accelerated if firms implement more participatory (democratic and transformational) leadership styles and also if they invest in competences to promote knowledge internalization and share. All in all, participatory leadership combined with the internal skills is proved to be an efficient combination for innovation to take place; as such, policy instruments must promote the coexistence of these two factors.
Citation: Administrative Sciences
PubDate: 2023-02-07
DOI: 10.3390/admsci13020047
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 48: Do Taxes Still Affect Earning
Persistence'
Authors: Ângela Pereira, Cláudia Pereira, Luís Gomes, Armindo Lima
First page: 48
Abstract: While financial statements are the primary source of information about a firm, they tend to be under earnings management practices, namely to avoid paying tax. Therefore, we aim to examine whether taxes still affect earning persistence in an era of prevalent digital information. For that purpose, we use book–tax differences considering the deductible temporary differences and the taxable temporary differences. In addition, we analyze which of the two earnings components are more affected by taxes, specifically cash flow or accruals. We estimate econometric regressions using panel data to test our hypotheses. Through a sample of 421 small- and medium-sized (SME) Portuguese firms, between 2016 and 2020, we found empirical evidence that earning persistence tends to be lower when deductible temporary differences increase, while taxable temporary differences produce no statically significant effect. Furthermore, our results suggest that cash flow component increases more earning persistence than accruals. Therefore, deductible temporary difference may be an indicator of earnings management activities in these firms. These results are relevant, given the potential negative consequences of earnings management for the efficient decision making of stakeholders and even more because SMEs represent a substantial number of firms in European countries, particularly in Portugal.
Citation: Administrative Sciences
PubDate: 2023-02-07
DOI: 10.3390/admsci13020048
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 49: Supporting Knowledge
Workers’ Health and Well-Being in the Post-Lockdown Era
Authors: Tatiana Harkiolakis, Marcos Komodromos
First page: 49
Abstract: The specific problem is that knowledge workers experience high levels of stress and burnout in their professional lives, a trend that increased due to the transition to remote work during the COVID-19 pandemic. This integrative literature review addresses this problem by answering the following research questions: (1) How can working in the post-lockdown era allow greater well-being, job satisfaction, and job security to abide'; and (2) How can mental capital be increased in the 21st century to ensure maximum health and positive well-being in the future employment arena and on a global scale' This review contributes to the literature on worker health and wellbeing, hybrid work arrangements, and knowledge workers’ professional experiences. The findings suggest that knowledge workers can only thrive in a hybrid work environment if organizations take an empathetic approach to manage these workers and give them sufficient autonomy and flexibility in determining their work conditions, in addition to ample opportunities for social interaction and professional advancement.
Citation: Administrative Sciences
PubDate: 2023-02-08
DOI: 10.3390/admsci13020049
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 50:
“Entrepreneurizing” College Programs to Increase
Entrepreneurial Intentions: A Mediation Framework
Authors: Mahmoud Ibrahim Fallatah, Tahar Lazhar Ayed
First page: 50
Abstract: The impact of entrepreneurship on the development of emerging economies is widely recognized. Research has focused on studying factors that increase entrepreneurship in societies, including the role of education in increasing entrepreneurial intentions among students. In this paper, we contribute to the entrepreneurship and education literature by examining the impact of entrepreneurial college programs on entrepreneurial intentions. Further, we study the mediating roles of perceived benefits and individual creativity. Using a sample of 438 students from a public university in Saudi Arabia, our findings reveal that students enrolled in entrepreneurial programs have higher levels of entrepreneurial intentions that those enrolled in non-entrepreneurial programs, and that perceived benefits and individual creativity partially mediate the aforementioned relationship. The paper opens the door for future research in the entrepreneurship and education literature and provides several managerial implications.
Citation: Administrative Sciences
PubDate: 2023-02-08
DOI: 10.3390/admsci13020050
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 51: Analysis of Warehouse
Value-Added Services Using Pareto as a Quality Tool: A Case Study of
Third-Party Logistics Service Provider
Authors: Luay Jum’a, Muath Esam Basheer
First page: 51
Abstract: The study aims to analyse warehouse value-added services (VAS) data for a third-party logistics (3PL) service provider, which leads to identifying service improvements and cost-cutting opportunities in performing VAS for clients using Pareto analysis as a quality tool. Using a case study approach, qualitative and quantitative data were collected from a leading 3PL firm in Belgium. The approach is conducted by applying major steps of Pareto analysis. Two pharmaceutical products were analysed according to medical general classification, namely narcotic analgesics (NA) and ophthalmic antihistamines and decongestants (OAD). The results showed that the Pareto principle is proven in the NA—ticketing case, and five activities consumed 83.3 percent of the total time of VAS operations. Furthermore, in the OAD—display case, the Pareto principle is proven and six activities were validated as they accounted for 81.26 percent of the total time of primary VAS operations. The study recommended a solution to each of the four causes of delay, including lack of training/best practices, inefficient space utilization, lack of automation, and lack of cohesiveness and planning. Despite the recognized importance of avoiding warehouse operation inefficiencies, the literature lacks studies applied to practice, and few contributions exist regarding analysing 3PL service providers’ warehousing VAS operations data. This study identified all VAS activities for temperature-controlled pharmaceutical products. Moreover, the study proposes a warehouse operations improvement framework for non-automated 3PL warehouses and guides managers through Pareto analysis to cut costs and improve service level.
Citation: Administrative Sciences
PubDate: 2023-02-08
DOI: 10.3390/admsci13020051
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 52: Strategic Approach to
Configurational Analysis of Entrepreneurial Orientation, Strategic
Networking, and SME Performance within Emerging Markets of Selected
Southeast European Countries
Authors: Bojan Morić Milovanović, Mirjana Grčić Fabić, Vjekoslav Bratić
First page: 52
Abstract: The beneficial relationship of entrepreneurial orientation with performance has been extensively acknowledged in the literature. However, empirical evidence is not straightforward and requires consideration of the interplay of different variables, context, and rationales through which this causal complexity of the performance-enhancing mechanism of entrepreneurial orientation influences firm performance. In this paper we examine the way the entrepreneurial behavior of the organization unfolds and affects performance through specific configurations resulting from the simultaneous interaction of strategic networking and dynamic environment in the setting of Southeast European SMEs. We apply hierarchical regression to a sample of 963 small and medium-sized enterprises. Empirical findings provide support for applying the configurational approach and show that companies of high entrepreneurial orientation and high strategic networking operating in a dynamic environment achieve the highest effect on a business performance. Research results further indicate that strategic networking is a mechanism that achieves the greatest efficiency in a dynamic environment and with the presence of a firm’s entrepreneurial orientation. According to the research results, implications for research and practice are suggested.
Citation: Administrative Sciences
PubDate: 2023-02-09
DOI: 10.3390/admsci13020052
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 53: Motivations of Volunteering
during Crises—Perspectives of Polish Youths during the Ukrainian
Refugee Crisis
Authors: Debashish Sengupta, Aniisu K. Verghese, Maciej Rys
First page: 53
Abstract: Volunteering work has always played a key role in dealing with crises around the world. Understanding the motivations behind volunteering during a crisis could not only explain such behaviour but also become a guide for the government for future policies, to non-governmental organizations for attracting and recruiting more volunteers, for companies to attract and engage young talent and for society to encourage volunteering more. The present military conflict between Russia and Ukraine has resulted in an influx of over six million Ukrainian refugees in Poland. Given the phenomenal response of Polish people towards welcoming the Ukrainian refugees and, in general, the favourable attitude of the youth in Poland towards extending humanitarian aid to them, our present study examines the motivations of Polish youths behind volunteering during crises. The study also examined how volunteering has influenced their lives and future, besides understanding the barriers to volunteering. The research participants were Polish youths aged between 17–30 years of age. The participants were from both genders, students as well as working professionals. To take part, they had to prove that they took an active role in volunteering during a crisis and were able to share their personal stories and emotions in English. The findings of the research revealed normative, hedonic, eudaimonic and personal motivators behind volunteering during crises, with greater dominance of hedonic motivators, followed by normative, then eudaimonic and personal motivators. The influence of a mix of collectivist and individualistic cultures of Poland, with a progressive lean towards individualism, is clear in shaping the motivations behind the volunteering of these Polish youths. The role of intrinsic motivation is more pronounced when it comes to volunteering during crises.
Citation: Administrative Sciences
PubDate: 2023-02-09
DOI: 10.3390/admsci13020053
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 54: Cross-Border Provision of
Services: Case Study in the Slovak Republic
Authors: Daniela Nováčková, Lucia Paškrtová, Jana Vnuková
First page: 54
Abstract: The European Union places great emphasis on removing obstacles within its internal market, which is considered a fundamental pillar of European economic integration. By way of legal acts, the conditions for the functioning freedoms of the internal market are harmonized in all EU Member States. In our study, we focus on freedom to provide services, in order to clarify the system and conditions for providing cross-border services and to identify concrete entities providing this kind of services in Slovakia. The subject of the study is the provision of services by foreign entities in the territory of the Slovak Republic, who have already obtained authorization to perform the services on the territory of their Member State of establishment in accordance with Directive 2006/123/EC of the European Parliament and of the Council of 12 December 2006 on services in the internal market (OJ L 376, 27 December 2006, pp. 36–68). At the same time, the study also focuses on the system of taxation of cross-border services. Based on facts and data obtained from the Register of Cross-border Services, we have identified areas of providing cross-border services in Slovakia. In our study, we have applied the methods of comparative analysis, legal research, the study of literature, and the decisions of the EU Court of Justice. The study also includes clarification of the concept of cross-border provision of services.
Citation: Administrative Sciences
PubDate: 2023-02-09
DOI: 10.3390/admsci13020054
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 55: Occupational Stress-Induced
Consequences to Employees in the Context of Teleworking from Home: A
Preliminary Study
Authors: Agota Giedrė Raišienė, Evelina Danauskė, Karolina Kavaliauskienė, Vida Gudžinskienė
First page: 55
Abstract: Challenges when many people moved their jobs from the office to home because of COVID-19 pandemic restrictions have put stress on employees’ daily routine and professional lives. This article investigated the experience of individuals working not at the office and disclosed consequences of occupational stress such as mental and physical exhaustion, social deprivation, decreased work commitment, professional cynicism, and professional burnout. The preliminary study was based on a survey of 202 employees in Lithuania who were teleworking from home throughout the pandemic. According to the results, it can be assumed that teleworking had rather negative effects on employee wellbeing, as many teleworkers tended to suffer mental and physical exhaustion and social deprivation when working from home within pandemic. The psycho-emotional state of employees seems to be a key factor influencing the intellectual resources of an organization in a period of uncertainty.
Citation: Administrative Sciences
PubDate: 2023-02-10
DOI: 10.3390/admsci13020055
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 56: GIANN—A Methodology for
Optimizing Competitiveness Performance Assessment Models for Small and
Medium-Sized Enterprises
Authors: Jones Luís Schaefer, Paulo Roberto Tardio, Ismael Cristofer Baierle, Elpidio Oscar Benitez Nara
First page: 56
Abstract: The adoption of models based on key performance indicators to diagnose and evaluate the competitiveness of companies has been presented as a trend in the operations’ management. These models are structured with different variables in complex interrelationships, making diagnosis and monitoring difficult due to the number of variables involved, which is one of the main management challenges of Small and Medium-sized Enterprises. In this sense, this article proposes the Gain Information Artificial Neural Network (GIANN) method. GIANN is a method to optimize the number of variables of assessment models for the competitiveness and operational performance of Small and Medium-sized Enterprises. GIANN is a hybrid methodology combining Multi-attribute Utility Theory with Entropy and Information Gain concepts and computational modeling through Multilayer Perceptron Artificial Neural Network. The model used in this article integrates variables such as fundamental points of view, critical success factors, and key performance indicators. GIANN was validated through a survey of managers of Small and Medium-sized Enterprises in Southern Brazil. The initial model was adjusted, reducing the number of key performance indicators by 39% while maintaining the accuracy of the results of the competitiveness measurement. With GIANN, the number of variables to be monitored decreases considerably, facilitating the management of Small and Medium-sized Enterprises.
Citation: Administrative Sciences
PubDate: 2023-02-10
DOI: 10.3390/admsci13020056
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 57: Dynamic Pricing Models and
Negotiating Agents: Developments in Management Accounting
Authors: Edgard Bruno Cornacchione, Luciane Reginato, Joshua Onome Imoniana, Marcelo Souza
First page: 57
Abstract: Linking decision systems, negotiating agents, management accounting, and computational accounting, this paper aims at exploring dynamic pricing strategies of a synthetic business-to-consumer online operation and a comparative analysis of evolving strategy-specific pricing optimization. Five price models based on market, utility, or demand information (three single and two combined), merging online and offline data, are explored over a seven-day period and with twenty selected products. A total of 17,529 website visits and 538 agent negotiations are studied (94,607 main data points) using a Python solution, with model simulation parameters and assumptions described. Findings show the combined market-utility-demand performance of dynamic pricing to be superior as an input to the negotiating agent. Contributions are threefold, pointing to (a) management accounting practice and research (dynamic pricing), (b) science and research strategy (method), and (c) accounting education (skill set).
Citation: Administrative Sciences
PubDate: 2023-02-13
DOI: 10.3390/admsci13020057
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 58: Remote Work in Peru during the
COVID-19 Pandemic
Authors: Alexander Frank Pasquel Cajas, Verónica Tomasa Cajas Bravo, Roberto Carlos Dávila Morán
First page: 58
Abstract: The objective of this research is to investigate the characteristics of remote work in Peru during the COVID-19 pandemic. In addition, the study will allow exploring the advantages, disadvantages, challenges and opportunities that Peruvian remote workers face during this crisis scenario. This was a basic-type, descriptive-level study employing a quantitative approach and a non-experimental design. The sample consisted of 275 workers from two companies located in Metropolitan Lima, and the data were collected in the year 2021. A questionnaire with 30 questions was proposed for data collection; it was validated by three experts, and its reliability was α = 0.85. The findings of the remote work variable place it at a medium level with 40.73%; in the flexibility dimension, the medium level prevailed with 42.55%; the autonomy dimension exhibited a high level with 41.09%; and the productivity dimension exhibited a medium level with 43.64%. In the technology dimension, the low level prevailed with 36.36%, while the psychosocial risks dimension exhibited a medium level with 33.18%. In conclusion, the characterization of remote work in Peru during the COVID-19 pandemic allowed us to establish the most relevant aspects that affected workers who migrated to this form of work.
Citation: Administrative Sciences
PubDate: 2023-02-13
DOI: 10.3390/admsci13020058
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 59: Grounded Theory—An
Illustrative Application in the Portuguese Footwear Industry
Authors: Mónica Monteiro, Álvaro Rosa, Adelaide Martins, Shital Jayantilal
First page: 59
Abstract: Grounded theory is an inductive research methodology aiming at the construction of new concepts or new theories able to explain emerging phenomena. The objective of this paper is to provide insights on the usage of grounded theory in management research. We showcase how grounded theory can bring light to development modes of Portuguese small and medium-sized enterprises (SME) in the specific reality of the footwear industry, where a changing and unpredictable environment threatens constant loss of competitive advantage. An interpretive–epistemological research philosophy was adopted, and evidence was gathered through nine semi-structured interviews. Portugal is currently a reference in the international footwear market and the sustainability of the sector plays an important role in the Portuguese industrial structure. This study highlights how the method of grounded theory can add value to research by uncovering complex managerial realities and develop new questions and issues for theory building.
Citation: Administrative Sciences
PubDate: 2023-02-14
DOI: 10.3390/admsci13020059
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 60: Gender Differences in
Inflation Expectations: Recent Evidence from India
Authors: Swapnil Virendra Chalwadi, Preeti Tushar Joshi, Nitin Sharma, Chaitanya Gite, Sangita Salve
First page: 60
Abstract: This study investigates gender disparities in inflation expectations in India using data from the Reserve Bank of India’s Households’ Inflation Expectations Survey (March 2011 to September 2022). To determine these differences, the authors analyze the expectations of future prices for various categories including food products, nonfood products, household durables, housing, and general prices for both a short-term horizon (the next three months) and a long-term horizon (one year ahead). The authors employ independent sample t test, ordinary least square (OLS) regression, and ordinal logistic regression (OLOGIT) models to assess the average inflation expectations disparities between genders. The results demonstrate a significant relationship between gender and inflation expectations, with the findings indicating that, on average, females exhibit higher inflation expectations compared to males.
Citation: Administrative Sciences
PubDate: 2023-02-14
DOI: 10.3390/admsci13020060
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 61: The Determinants of TCFD
Reporting: A Focus on the Italian Context
Authors: Salvatore Principale, Simone Pizzi
First page: 61
Abstract: The recommendations of the Task Force on Climate Change Disclosure (TCFD) represent fundamental guidelines for managing climate-change-related risks. Indeed, the TCFD outlines good practices for integrated risk management as well as aims to protect investors and stakeholders through a more transparent and complete disclosure on the subject. However, the adoption of the recommendations was slow and differentiated between countries. The study aims to analyze the determinants that have influenced the voluntary choice of companies to adopt the TCFD recommendations. Using a logistic regression on a sample of Italian public interest entities, the results show that the size of the board, the integration of ESG risks, and the size of the company are variables that influenced the managers’ decision to adopt the guidelines.
Citation: Administrative Sciences
PubDate: 2023-02-15
DOI: 10.3390/admsci13020061
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 62: A New Approach for Agile
Teams’ Allocation in Open Innovation Projects
Authors: Vitor Anes, António Abreu, Ana Dias, João Calado
First page: 62
Abstract: Due to constant change in the marketplace, it can be difficult for companies to secure the material, human, and technological resources necessary for competitive innovation activities. In this sense, and to overcome these constraints, the open innovation model is a quite successful approach, where the sharing of resources among companies allows the formation of an innovation ecosystem. However, the execution time of these projects can be negatively affected if the performance of each work team is not taken into account. In this work, the application of the agile approach in open innovation projects is proposed as a way to reduce the uncertainty both in the execution time of the projects and in the respective implementation costs. In this sense, a methodology for optimal team assignment for agile teams in open innovation projects according to their performance on each project task is developed to determine the optimal team assignment that leads to the shortest project execution time. This methodology will support decision making in the project management of open innovation projects, especially in the selection of the internal and external work teams that will participate in a given innovation project. The application of the proposed methodology is illustrated with an example describing and analyzing the different steps of its application. The results show that with the proposed methodology it is possible to take into account the performance of each team when calculating the project execution time and that the project execution time varies depending on the assignment of the agile teams to the project tasks. It is also shown that it is possible to determine the optimal assignment with the shortest project execution time.
Citation: Administrative Sciences
PubDate: 2023-02-16
DOI: 10.3390/admsci13020062
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 63: Towards a Funambulist
Leadership in Researchers Well-Being: Managing Equilibriums and Tensions
in the Hybrid Work Era
Authors: Jacinto G. Lorca, Simone Belli
First page: 63
Abstract: The chaotic adaptation to hybrid work during the COVID-19 pandemic has meant that workers still do not know how professional dynamics function correctly in this new context. In this paper, we focus on new issues that have arisen in this era of hybrid work, with the aim of improving performance, conciliation, and well-being in the specific professional environments of universities and research institutes. We will show the results from a non-representative survey comprising 451 scientists. Aspects such as management and leadership over their work, the purpose to achieve something innovative in their work, and promoting well-being in their work spaces and co-workers, have been observed and identified in the survey. The figure of a leader emerges as someone who is communicative, collaborative, and that helps colleagues and their professional development. We suggest that a tightrope walker leader, that is, one who knows how to strike a balance between individual needs and collective interests, could be the key to ensuring the well-being of scientists.
Citation: Administrative Sciences
PubDate: 2023-02-17
DOI: 10.3390/admsci13020063
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 64: Research on Corporate Social
Responsibility: Insights and Future Directions
Authors: Buthiena Kharabsheh, Hussam Al-Shammari, Khaled Bataineh
First page: 64
Abstract: Our current review paper aims to discuss the various issues pertaining to the future research avenues of CSR, and possible expansions that this scholarly field could have considering the growing interests from numerous academic disciplines and practitioners across the globe. In particular, we briefly discuss the work that has been performed on CSR, major theories that guided this area of research, and a summary of prior research findings. Then, we suggest future directions on specific drivers that motivate firms to engage in CSR activities. Specifically, we provide insights on how research should focus on within-firm variables, namely personality traits of TMTs and their possible impact on their firms’ stances towards CSR. We also briefly discuss the need for more advanced method of CSR rankings that takes into account consumers’ perception about the existing CSR rankings, such as KDL, and also consumers’ satisfaction and responses towards firms’ CSR. Finally, we highlight the need for two separate measurements of CSR; a measure that speaks to external stakeholders of the firm, and another measure that speaks to the internal stakeholders of the firm.
Citation: Administrative Sciences
PubDate: 2023-02-20
DOI: 10.3390/admsci13020064
Issue No: Vol. 13, No. 2 (2023)
- Administrative Sciences, Vol. 13, Pages 65: Preserving Heritage of
Humanity: A Systematic Study of the Pandemic Impacts and Countermeasures
of the SMEs
Authors: Erlinda Nusron Yunus, Erni Ernawati, Endah Nuraini, Kartika Yuniarti
First page: 65
Abstract: This study explores the most significant changes experienced by small- and medium-sized enterprises (SMEs) in Indonesia during the COVID-19 pandemic. It reveals the SMEs’ strategies to survive and prosper amid the crisis. These actions are becoming increasingly invaluable and crucial for entrepreneurs in the heritage of humanity, such as Indonesian batik, who must stay in business to preserve national culture. This study conducts a systematic literature review of 42 relevant articles published between 2020 and the present and furthers the investigation using the Most Significant Change technique, involving in-depth interviews with 15 SME entrepreneurs. The results show that Indonesian batik SMEs struggled during the pandemic and experienced at least a 70% revenue reduction. Those who survived implemented retrenchment, persevering, and innovation strategies to achieve their short- and long-term goals. A temporary exit strategy was also applied in which business actors engaged in a different, more profitable business while awaiting normalcy. This study also found that true entrepreneurs’ qualities, namely creativity and resilience, emerge in exceptionally difficult business situations.
Citation: Administrative Sciences
PubDate: 2023-02-20
DOI: 10.3390/admsci13020065
Issue No: Vol. 13, No. 2 (2023)
