Subjects -> COMMUNICATIONS (Total: 518 journals)
    - COMMUNICATIONS (446 journals)
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COMMUNICATIONS (446 journals)            First | 1 2 3 | Last

Showing 201 - 400 of 480 Journals sorted alphabetically
Journal of Asian Pacific Communication     Hybrid Journal   (Followers: 5)
Journal of Biocommunication     Open Access  
Journal of Broadcasting & Electronic Media     Hybrid Journal   (Followers: 13)
Journal of Cardiovascular Computed Tomography     Hybrid Journal   (Followers: 2)
Journal of Chinese Writing Systems     Hybrid Journal  
Journal of Communication     Hybrid Journal   (Followers: 62)
Journal of Communication and Innovation NIDA     Open Access  
Journal of Communications Software and Systems     Open Access   (Followers: 1)
Journal of Community Informatics     Open Access   (Followers: 3)
Journal of Computer-Mediated Communication     Open Access   (Followers: 35)
Journal of Development and Communication Studies     Open Access   (Followers: 5)
Journal of Digital Media & Policy     Hybrid Journal   (Followers: 1)
Journal of Environmental Media     Hybrid Journal  
Journal of European Periodical Studies     Open Access   (Followers: 1)
Journal of European Popular Culture     Hybrid Journal   (Followers: 10)
Journal of Graph Theory     Hybrid Journal   (Followers: 6)
Journal of Greek Media & Culture     Hybrid Journal   (Followers: 3)
Journal of Information and Organizational Sciences     Open Access   (Followers: 1)
Journal of Information and Telecommunication     Open Access   (Followers: 2)
Journal of Information, Communication and Ethics in Society     Hybrid Journal   (Followers: 22)
Journal of Interactional Research in Communication Disorders     Hybrid Journal   (Followers: 4)
Journal of Interdisciplinary Voice Studies     Hybrid Journal  
Journal of International and Intercultural Communication     Hybrid Journal   (Followers: 19)
Journal of International Communication     Hybrid Journal   (Followers: 3)
Journal of Islamic Manuscripts     Hybrid Journal   (Followers: 8)
Journal of Italian Cinema and Media Studies     Hybrid Journal   (Followers: 5)
Journal of Language and Politics     Hybrid Journal   (Followers: 5)
Journal of Language and Sexuality     Hybrid Journal   (Followers: 1)
Journal of Location Based Services     Hybrid Journal   (Followers: 3)
Journal of Magnetic Resonance Imaging     Hybrid Journal   (Followers: 16)
Journal of Media and Communication Studies     Open Access   (Followers: 26)
Journal of Media Business Studies     Hybrid Journal   (Followers: 3)
Journal of Media Ethics : Exploring Questions of Media Morality     Hybrid Journal   (Followers: 14)
Journal of Media Innovations     Open Access   (Followers: 3)
Journal of Media Literacy Education     Open Access   (Followers: 3)
Journal of Media Psychology     Hybrid Journal   (Followers: 19)
Journal of Medical Internet Research     Open Access   (Followers: 23)
Journal of Modern Periodical Studies     Full-text available via subscription  
Journal of Organizational Knowledge Communication     Open Access   (Followers: 2)
Journal of Professional Communication     Open Access   (Followers: 5)
Journal of Public Interest Communications     Open Access   (Followers: 1)
Journal of Radio & Audio Media     Hybrid Journal   (Followers: 7)
Journal of Radiology Nursing     Hybrid Journal   (Followers: 4)
Journal of Radiotherapy in Practice     Hybrid Journal   (Followers: 8)
Journal of Science & Popular Culture     Hybrid Journal   (Followers: 1)
Journal of Science Communication     Open Access   (Followers: 15)
Journal of Selcuk Communication     Open Access  
Journal of Technical Writing and Communication     Full-text available via subscription   (Followers: 10)
Journal of the American College of Radiology     Hybrid Journal   (Followers: 13)
Journal of the Association for Information Systems     Open Access   (Followers: 29)
Journal of Writing in Creative Practice     Hybrid Journal   (Followers: 12)
Journalism & Mass Communication Educator     Hybrid Journal   (Followers: 21)
Journalism & Communication Monographs     Hybrid Journal   (Followers: 19)
Journalism & Mass Communication Quarterly     Hybrid Journal   (Followers: 28)
Journalism Research     Open Access   (Followers: 4)
Journalistica - Tidsskrift for forskning i journalistik     Open Access   (Followers: 1)
Jurnal Aspikom : Jurnal Ilmu Komunikasi     Open Access  
Jurnal Dakwah dan Komunikasi     Open Access  
Jurnal Dakwah Risalah     Open Access  
Jurnal Ilmu Komunikasi     Open Access  
Jurnal Media dan Komunikasi Indonesia     Open Access   (Followers: 4)
Jurnal MEKOM (Media Komunikasi Pendidikan Kejuruan)     Open Access  
Jurnal Representamen     Open Access  
Jurnal Simbolika : Research and Learning in Communication Study     Open Access  
Kaleidoscope : A Graduate Journal of Qualitative Communication Research     Open Access   (Followers: 3)
Komunika     Open Access  
Komuniti : Jurnal Komunikasi dan Teknologi Informasi     Open Access  
La Mirada de Telemo     Open Access  
La Tercera Orilla     Open Access  
La Trama de la Comunicación     Open Access   (Followers: 1)
Language and Dialogue     Hybrid Journal   (Followers: 1)
Language and Speech     Hybrid Journal   (Followers: 18)
Language Problems & Language Planning     Hybrid Journal   (Followers: 2)
Language, Interaction and Acquisition     Hybrid Journal   (Followers: 3)
Lingue e culture dei media     Open Access  
Llengua, societat i comunicació     Open Access  
Logos : Comunicação e Universidade     Open Access  
Lumina     Open Access  
Magnetic Resonance Imaging     Hybrid Journal   (Followers: 9)
Magnetic Resonance Materials in Physics, Biology and Medicine     Hybrid Journal   (Followers: 3)
MATRIZes : Revista do Programa de Pós-Graduação em Comunicação da Universidade de São Paulo     Open Access   (Followers: 1)
McMaster Journal of Communication     Open Access   (Followers: 1)
Medea     Open Access  
Media & Jornalismo     Open Access  
Media & Viestintä     Open Access  
Media and Communication     Open Access   (Followers: 14)
Media International Australia     Hybrid Journal   (Followers: 3)
Mediaciones     Open Access  
Mediaciones Sociales     Open Access  
MediaTropes     Open Access   (Followers: 3)
Medical Writing     Hybrid Journal   (Followers: 4)
MedieKultur. Journal of media and communication research     Open Access   (Followers: 12)
Mediterranea : International Journal on the Transfer of Knowledge     Open Access  
MEDIUM (Jurnal Ilmiah Fakultas Ilmu Komunikasi Universitas Islam Riau)     Open Access  
Metaphor and the Social World     Hybrid Journal   (Followers: 2)
Metaverse Creativity     Hybrid Journal   (Followers: 6)
Middle East Journal of Culture and Communication     Hybrid Journal   (Followers: 5)
Middle East Media Educator     Open Access   (Followers: 2)
Moment Dergi     Open Access  
Myth & Symbol     Hybrid Journal   (Followers: 9)
Narrative Culture     Full-text available via subscription   (Followers: 4)
NAUS : Revista Lusófona de Estudos Culturais e Comunicacionais     Open Access   (Followers: 1)
Netcom     Open Access  
Neuroimaging Clinics of North America     Full-text available via subscription   (Followers: 4)
New Media and Mass Communication     Open Access   (Followers: 31)
New Review of Film and Television Studies     Hybrid Journal   (Followers: 24)
Nonprofit Communications Report     Hybrid Journal   (Followers: 3)
Nordic Journal of Media Management     Open Access   (Followers: 1)
Nordic Journal of Media Studies     Open Access   (Followers: 1)
Nordicom Review     Open Access   (Followers: 3)
Norsk medietidsskrift     Open Access  
Northern Lights     Hybrid Journal   (Followers: 2)
Novos Olhares : Revista de Estudos Sobre Práticas de Recepção a Produtos Midiáticos     Open Access  
Nueva Revista del Pacífico     Open Access  
Obra Digital     Open Access  
Observatorio (OBS*)     Open Access  
Oficios Terrestres     Open Access  
Open Medical Informatics Journal     Open Access  
Openings : Studies in Book Art     Open Access   (Followers: 9)
Organicom     Open Access  
Pacific Asia Journal of the Association for Information Systems     Open Access   (Followers: 3)
PAJ: A Journal of Performance and Art     Hybrid Journal   (Followers: 15)
Palabra Clave     Open Access   (Followers: 1)
Passagens     Open Access  
Pediatric Radiology     Hybrid Journal   (Followers: 7)
Performing Islam     Hybrid Journal   (Followers: 3)
Pixel-Bit. Revista de Medios y Educacion     Open Access  
Porn Studies     Hybrid Journal   (Followers: 6)
post(s)     Open Access  
Pozo de Letras     Open Access  
Pragmatics and Society     Hybrid Journal   (Followers: 12)
PragMATIZES : Latin American Journal of Cultural Studies     Open Access   (Followers: 1)
PRISMA.COM     Open Access  
Proceedings of the American Society for Information Science and Technology     Hybrid Journal   (Followers: 26)
Profetik : Jurnal Komunikasi     Open Access  
Public Journal of Semiotics     Open Access   (Followers: 1)
Public Relations Review     Hybrid Journal   (Followers: 16)
Publicitas : Comunicación y Cultura     Open Access  
Punto Cero     Open Access  
Quaderni     Open Access  
Qualitative Research Reports in Communication     Hybrid Journal   (Followers: 10)
Qualitative Studies     Open Access   (Followers: 12)
Quality and User Experience     Hybrid Journal   (Followers: 2)
Quantitative Science Studies     Open Access   (Followers: 1)
Quarterly Journal of Speech     Hybrid Journal   (Followers: 15)
Quarterly Review of Film and Video     Hybrid Journal   (Followers: 20)
Queer Studies in Media & Popular Culture     Hybrid Journal   (Followers: 4)
Question     Open Access  
Questions de communication     Open Access  
Questões Transversais - Revista de Epistemologias da Comunicação     Open Access  
Radio Journal : International Studies in Broadcast & Audio Media     Hybrid Journal   (Followers: 5)
Radioelectronics and Communications Systems     Hybrid Journal   (Followers: 1)
REDD : Revista de estudios del discurso digital     Open Access  
Res Rhetorica     Open Access   (Followers: 1)
Research Journal of Information Technology     Open Access   (Followers: 2)
Research on Education and Media     Open Access  
Review of Cognitive Linguistics     Hybrid Journal   (Followers: 6)
Revista Competência     Open Access  
Revista Compolítica     Open Access  
Revista Contracampo     Open Access  
Revista de Comunicación y Salud     Open Access  
Revista ECO-Pós     Open Access  
Revista Eletrônica de Comunicação, Informação & Inovação em Saúde     Open Access  
Revista ICONO14. Revista científica de Comunicación y Tecnologías emergentes     Open Access  
Revista Latina de Comunicacion Social     Open Access   (Followers: 1)
Revista Mediação     Open Access  
Revista Mexicana de Opinión Pública     Open Access  
Revista Nexus Comunicación     Open Access  
Revista Observatório     Open Access  
Revista Panorama : Revista de Comunicação Social     Open Access  
Revista UNINTER de Comunicação     Open Access  
Revue de recherches en littératie médiatique multimodale     Open Access  
Revue française des sciences de l’information et de la communication     Open Access   (Followers: 1)
RIHC : Revista Internacional de Historia de la Comunicación     Open Access  
Russian Journal of Communication     Hybrid Journal  
RUTA Comunicación     Open Access  
Schermi. Storie e culture del cinema e dei media in Italia     Open Access  
Science China Information Sciences     Hybrid Journal   (Followers: 1)
Scientific Bulletin     Open Access  
Screen     Hybrid Journal   (Followers: 17)
Seminars in Interventional Radiology     Hybrid Journal   (Followers: 7)
Semiotika     Open Access  
Sensorium Journal     Open Access  
Seton Hall Journal of Sports and Entertainment Law     Open Access   (Followers: 3)
Sexualization, Media, & Society     Open Access   (Followers: 3)
SIGDOC Communication Design Quarterly     Full-text available via subscription  
Sign Language & Linguistics     Hybrid Journal   (Followers: 2)
Sign Language Studies     Full-text available via subscription   (Followers: 3)
Sign Systems Studies     Open Access  
Signo y Pensamiento     Open Access  
Signs & Media : A Journal of Semiotics in China and the World     Open Access  
Social Communication     Open Access   (Followers: 2)
Social Imaginaries     Full-text available via subscription   (Followers: 1)
Social Interaction : Video-Based Studies of Human Sociality     Open Access   (Followers: 1)
Social Networking     Open Access   (Followers: 3)
Sociologia della Comunicazione     Full-text available via subscription   (Followers: 1)
Solid State Nuclear Magnetic Resonance     Hybrid Journal   (Followers: 3)
Sound Studies : An Interdisciplinary Journal     Hybrid Journal  
South African Journal of Communication Disorders     Open Access   (Followers: 1)
Speech, Language and Hearing     Hybrid Journal   (Followers: 12)

  First | 1 2 3 | Last

Similar Journals
Journal Cover
Pacific Asia Journal of the Association for Information Systems
Number of Followers: 3  

  This is an Open Access Journal Open Access journal
ISSN (Print) 1943-7544
Published by Association for Information Systems Homepage  [7 journals]
  • Artificial Intelligence and Sustainability: A Bibliometric Analysis and
           Future Research Directions

    • Authors: Natalia Bracarense et al.
      Abstract: Background: The proliferation of research on artificial intelligence (AI) and sustainability has increased the lack of perspective on how future research can contribute to the big picture of sustainable development. This paper aims to synthesize and analyze academic research on AI and sustainability to reveal the main trends and propose a robust agenda to tackle future research on the theme. It answers four main research questions: (i) what is the current state of research on AI and sustainability' (ii) which are the most productive countries and journal outlets in this research area' (iii) how has the research in the area evolved' (iv) what are the research lacunae and, thus, the opportunity for future exploration'Method: To answer the research questions, we performed a bibliometric analysis of 3887 documents extracted from the Web of Science core collection of databases.Results: The primary finding of this research is that the motor themes pushing the research in AI for sustainability are related to energy efficiency, smart grid, and renewable energy. Yet the field suffers from eight main shortcomings: overreliance on ML; lack of study on human responses to climate crisis mitigation strategies; lack of performance measurement; lack of research about how cybersecurity risks may impact sustainable development efforts; lack of research about the adverse impact of AI development on the environment; lack of research on the impact of economics on AI for sustainability efforts; lack of discussion about policymaking and policy recommendation; and excessive focus on renewable energy.Conclusion: This paper contributes to scholarly conversations on the direction research on AI for sustainability should take by highlighting its shortcomings and proposing a robust research agenda to address them.
      PubDate: Fri, 08 Apr 2022 04:17:39 PDT
  • Strengthening Public Institutions and Social Inclusion of Vulnerable
           Groups in A Developing Country - Innovation in Organizations and
           Artificial Intelligence Implications

    • Authors: Nada Mallah Boustani et al.
      Abstract: Background: In the context of a developing nation, children's participation in communal life is almost non-existent. The goal of the study is to contribute to national policies for local development that should prioritize the safety and well-being of the most vulnerable populations, particularly children under the age of 18. Innovating, including children in decision-making and maintaining local services in three pilot municipalities in order to prevent and combat all forms of exploitation to which they are exposed. How can Youth engagement in social and political community life be improved through better understanding of their needs and interests, and what are the artificial intelligence implications'Method: The methodology was used and designed to re-validate an existing program using pre-defined components of an agreement between the Italian and Lebanese governments. A needs study on the socio-demographic profile of youth and a situational analysis was conducted answering three objectives in the program of the Child Friendly City initiative.Results: Assuring the long-term viability and social inclusion of a significant socio-demographic group was successfully implemented: a free call center, software applications, a library, a digital network center, and the involvement of children on the municipal board of directors were established. The findings need to be adapted to various locations using artificial intelligence (AI) solutions and strategies for social awareness and behavior analysis.Conclusion: The importance of this study was underscored during the Covid-19 sanitary crisis, when some of these technologies enabled young people in impacted areas to integrate and become aware of the pandemic's risk. The case was based on theories such as Gender Inequalities and Children's Inclusion, Municipal Governance & Reform, Organizational Innovation (Public Sector), and Social Inclusion, and it demonstrates the value of innovating in the public sector and protecting vulnerable populations through the use of AI.
      PubDate: Wed, 30 Mar 2022 07:24:31 PDT
  • Workers’ Affective Commitment in The Gig Economy: The Role of IS
           Quality, Organizational Support, and Fairness

    • Authors: Holly H. Chiu et al.
      Abstract: Background: The rapidly growing gig economy brings lots of opportunities and challenges, and one of them is workers’ affective commitment. Because of the gig economy’s nature, gig workers depend on the technology-enabled platform to finish their tasks. We investigate how gig workers’ perception of the platform’s quality, or IS quality, will affect how they perceive organizational support and fairness, which further affects their affective commitment.Method: We surveyed 239 Uber drivers in Indonesia to test our model via snow-balling technique. We used PLS with a second-order formative construct model to validate our hypotheses.Results: The results showed that the two dimensions of IS quality, information quality and system quality, were positively associated with organizational support. Only information quality was positively associated with fairness. Both organizational support and fairness were positively associated with affective commitment.Conclusion: For uber drivers, information quality and system quality of the Uber App serve as drivers of perceived organization support. Information quality also contributes to perceived fairness. Drivers who perceive high organization support and fairness are more likely to be affectively committed to the organization.
      PubDate: Wed, 30 Mar 2022 07:24:30 PDT
  • Understanding Digital Work and its Use in Organizations from a Literature

    • Authors: Santoso Wibowo et al.
      Abstract: Background: Digital work is becoming increasingly popular due to its benefits and the continuous surge of the COVID-19 pandemic. Despite numerous studies in attempting at understanding the adoption of digital work and its impact from various perspectives, there is lack of a systematic review of such studies. As a result, a systematic review of this nature is becoming critical as such a review can summarize what has been done and provide a solid foundation for future research.Method: A comprehensive review of existing studies of digital work and its use in organizations is conducted in a systematic manner. This leads to the identification of 87 papers published between 2010 and 2020 in major journals from the mostly popular databases including ProQuest, Emerald, ScienceDirect and Web of Science. Such papers then have been critically analyzed and synthesized.Results: The review of the related literature leads to the formulation of a working definition for digital work, the identification of the characteristics of digital work, and the emerging issues that influence the adoption of digital work in organizations. An integrated framework is proposed for better understanding the adoption of digital work from the perspectives of individuals, organizations, and society.Conclusion: This study proposes an integrated framework for better understanding the adoption of digital work in organizations. Such a framework can be tested and validated in various contexts. The study contributes to existing research from both theoretical and practical perspectives. Theoretically, this study identifies the characteristics of digital work and the emerging issues for affecting the adoption of digital work through reviewing the related literature in a holistic manner. Practically, this study provides organizations with useful information on how to address the emerging issues in the adoption of digital work.
      PubDate: Wed, 30 Mar 2022 07:24:29 PDT
  • How to Create Personas: Three Persona Creation Methodologies with
           Implications for Practical Employment

    • Authors: Bernard J. Jansen et al.
      Abstract: Background: Personas are a technique for enhanced understanding of users and customers to improve the user-centered design of systems and products. Their creation can be categorized using three persona creation methodologies: Qualitative, Quantitative, and Mixed Methods. Despite the apparent differences in these methodologies, no previous review has systemically compared and contrasted the strengths and weaknesses of each of these methodologies for persona development.Method: This manuscript maps and navigates persona literature to identify the benefits and challenges of these three persona creation methodologies. Furthermore, the strategies and opportunities of the different methodologies are presented.Results: The results summarize the strengths and weaknesses of each of the three principal persona creation methodologies and offer suggestions of the benefits of their employment.Conclusion: In conclusion, we offer insights into the construction and usage of personas for practitioners and researchers, and we propose a framework to determine which persona creation methodology is most suitable for a given context.Keywords: Algorithmically-Generated Personas, Persona Analytics, Persona Science.
      PubDate: Wed, 30 Mar 2022 07:24:28 PDT
  • Does Environmental and Social Standards Influence Workers Psychology'
           A Cognitive Analytics Management as A Strategic Factor

    • Authors: Nizar Raissi
      Abstract: Background: The desire to contribute to sustainable development was translated into a search for the broadest possible consensus, at the international level, on the means of integrating responsible behavior into the company, by providing operational guidelines on dialogue with stakeholders. In spite of the complexity of challenges of environmental and societal standards effect on workers psychology, there has been limited research which explains this relationship. Therefore, the goal of this article is to explore the ripple effect generated by employment of environmental management criteria (ISO 14000) combined with social responsibility standard (ISO 26000) as integrated system designed to cope with cognitive analytics management (CAM) on employees psychology and behavior.Method: The study is based on survey instrument and it was targeted a sample of 300 companies from Tunisian industrial sector. The quantitative and qualitative exploratory research design was adopted through the structural equation model (PLS-SEM).Results: The findings showed that there is an indirect relationship between organizational effectiveness as a determinant of ISO standards and intention, sense of self-efficacy as a workers psychology criteria. The causality path of different constructs has been approved via CAM which played the mediator role and ensured the establishment of ISO practices and its effects to employees’ behavior by extracting tacit knowledge to explicit.Conclusion: The organizational effectiveness induced through the coding of knowledge towards the decoding of employee behavior through loyalty, commitment, pride, trust, belief in personal effectiveness, promote the role gives by the manager to his employees in achieving the strategic ambitions of the organization, and more specifically in their confidence ability to coordinate voluntarily in the interests of the company.
      PubDate: Mon, 28 Feb 2022 00:12:53 PST
  • What Impacts Backers’ Behavior to Fund Reward-Based Crowdfunding
           Projects' A Systematic Review Study

    • Authors: Muna M. Alhammad et al.
      Abstract: Background: With Covid-19 spreading across the world, many economic issues have raised. Effort is continued to support vulnerable individuals and start-ups to survive during this pandemic. Reward-based crowdfunding (RBCF) is seen as alternative sustainable finance in the Fintech industry. It allows fund-seekers to pledge an investment through RBCF platforms such as Kickstarter for funding their projects. Backers will get a reward in return. Research has shown that factors impacting the backers' behavior are crucial in determining the success of RBCF campaigns. However, there is a literature gap in providing a holistic view of these factors. Therefore, this paper aims to review and identify factors impacting backers' behavior by conducting a Systematic Literature Review (SLR).Method: This paper employs the three stages in conducting the SLR. It starts with identifying the review strategy where a search string is developed. A total of 323 papers from 2012 up to 2019 from two main academic databases, i.e. IEEE Xplore and ScienceDirect were retrieved. After applying the quality assessment criteria, 33 papers were qualified for the analysis. Thematic analysis was then applied to thematically categories the identified factors.Results: A large set of factors was identified in the literature. Identified factors were classified under nine main themes. These themes are Team Characteristics, Project Characteristics, Social Influence, User Generated Content, Risk, Distrust, Upfront Marketing, Environment Readiness, and Backers Motivation.Conclusions: This paper contributes theoretically by comprehensively identify factors impacting backers’ behavior toward using RBCF. The findings also contribute empirically, particularly to the fund-seekers, to help them understand what factors might impact the backer’s behavior and enhance their chances of designing a successful campaign.
      PubDate: Mon, 28 Feb 2022 00:12:52 PST
  • Service Recommendations with Deep Learning: A Study on Neural
           Collaborative Engines

    • Authors: Pasquale De Rosa et al.
      Abstract: Background: The present paper aims to investigate the adoption of Neural Networks for recommendation systems and to propose Deep Learning architectures as advanced frameworks for designing Collaborative Filtering engines. Recommendation systems are data-driven infrastructures which are widely adopted to create effective and cutting-edge smart services, allowing to personalize the value proposition and adapt it to changes and variations in customers’ preferences.Method: Our research represents an exploratory investigation on the adoption of Neural Networks for Recommendation Systems, inspired by the findings of a recent study on service science that highlighted the suitability of those models for designing cutting-edge recommenders capable of overcoming stable traditional benchmarks like the Singular Value Decomposition and the k-Nearest Neighbors algorithms. Following this study, we designed a more “complex” Feed-Forward Neural Network, trained on the “Movielens 100K” dataset using the Mean-Squared Error function to approximate the model loss generated and the Adaptive Moment Estimation algorithm (Adam) for the parameters optimization.Results: The results of this study demonstrate the primary role of Feed-Forward Neural Networks for designing advanced Collaborative recommenders, consolidating and even improving the outcomes of the work that inspired our research.Conclusion: Given these assumptions, we confirm the suitability of Feed-Forward Neural Networks as effective recommendation algorithms, laying the foundations for further studies in neural-based recommendation science.
      PubDate: Mon, 28 Feb 2022 00:12:51 PST
  • Moving to Digital-Healthy Society: Empathy, Sympathy, and Wellbeing in
           Social Media

    • Authors: Mousa Albashrawi et al.
      Abstract: Background: This research aims to explore the impact of individuals’ demographics and their social media use on empathy, sympathy, and wellbeing in Saudi Arabia. This paper can fill an untapped gap in a developing country (i.e., the Arab context) by shedding light on sympathetic and empathetic behavior and its effect on wellbeing in social media.Method: We manage to obtain a sample of 431 responses across all Saudi regions. Data were analyzed to evaluate reliability and validity of the study’s constructs while the hypotheses were tested using a structural equation modeling (SEM) technique.Results: SEM regression results suggest that there is a significant relationship between both age and income and social media use. In addition, social media use has an indirect relationship to individuals’ wellbeing. This indirect relationship is better manifested through sympathy rather than empathy.Conclusion: Theoretically, this study furthers our understanding of the role of empathy and sympathy on wellbeing in social media among Saudis, whereas practically provides insights to industry experts about what matters to social media users to increase their wellbeing.
      PubDate: Mon, 28 Feb 2022 00:12:51 PST
  • Smart Cities for a Sustainable Social Inclusion Strategy – A Comparative
           Study between Italy and Malaysia

    • Authors: Dina Sidani et al.
      Abstract: Background: Recent data from several studies and surveys confirm that our society has entered the digital transformation era. The crucial role of this digital trend is becoming increasingly more evident during the COVID-19 pandemic. Hence, a bunch of technologies, such as artificial intelligence, have the potential to change the present enhancing people’s power to act, to live and to promote equal citizen participation. In this scenario, Smart Cities with its smart technology innovative components are challenging for excluded people.Method: The general objective of this article is to identify and understand the dimensions that must be taken into account to promote the digital participation/inclusion of people with ID. The model is based on a qualitative analysis of people’s perceptions related to how Smart Cities can promote social Inclusion.Results: The challenges associated with social inclusion were identified in the social, economic and political as well as cultural dimensions of the countries investigated: Italy and Malaysia. The results constitute a first step to shape and understand how smart cities can promote social inclusion in different contexts.Conclusion: The outcomes of our research suggest that, starting from standard technologies, smart cities in different countries need tailored solutions. The results reveal that the Smart City strategy is, in general, and in terms of social Inclusion, in particular, a local phenomenon changing in each country. This outcome has important implications for practitioners and future scholarly research alike. The current study contributes to both social inclusion and smart city literature in many ways.
      PubDate: Mon, 28 Feb 2022 00:12:50 PST
  • The Effect of Digital Transformation on Corruption: A Global Analysis

    • Authors: Mohammad I. Merhi
      Abstract: Background: This study investigates the effect of digital transformation on corruption at country level. Very few studies have empirically investigated this phenomenon. The model presented lays the relationships between socio-technical and socio-political factors and their impact on technological factors, which in turn, influence corruption.Methods: Secondary data from 139 countries collected by credible international organizations are used for the empirical analyses. The sample of 139 countries, used in this study, makes the results more robust and generalizable than those published in previous studies. PLS-SEM and multi-group analysis were used to test the hypotheses presented in the research model.Results: The results of the analysis show that digital transformation can significantly lower the corruption. The empirical analysis also demonstrates that socio-technical and socio-political factors are important in supporting the technological factors in reducing corruption. Multi-group analysis based on the GNI categorization of the World Bank revealed fine results for nations of different economic level. The significance of the relationships varies based on the development level of the country.Conclusions: This study contributes to the growing empirical base of literature on digital transformation and corruption by empirically assessing new relationships that have not been explored in the extant literature using a relatively larger sample size. The results suggest that technology plays a critical role in reducing the corruption in any country. Factors such as infrastructure, e-participation, education/human capital, laws relating to ICT, and Importance of ICT to government are found to be vital for fighting corruption.
      PubDate: Mon, 28 Feb 2022 00:12:50 PST
  • The Rise of Quasi-Humans in AI Fueled Organizations, an Ultimate
           socio-materiality approach to the Lens of Michel Serres

    • Authors: Charbel Chedrawi et al.
      Abstract: Background: Artificial Intelligence (AI) technologies are reinventing industries through offering organizations the opportunity to realize formerly impossible innovations. Views about the role of AI in social change remain nevertheless controversial; on the one hand, it poses major ethical challenges and on the other hand, it is believed to be a tool for social good. The journey from assisted, to augmented, then to autonomous intelligence is part of a growing trend thus transforming firms into AI-fueled organizations. Among scholars and practitioners, there is a mounting recognition of the need to understand the potential collaboration of humans and machines and its implications for organizations.Method: We draw on the Sociomateriality theory and on Serres’ ontological view of the quasi-object/quasi-subject to explain the interplay between the social and the material in organizational settings. We propose a four-dimensional model that profiles future organizations populated with humanized machines and augmented humans.Results: We propose a new ontological perspective for the understanding of ultimate Sociomateriality, extending the sociomateriality theory. We contribute to organizational development theory through discussing the implications of ultimate sociomateriality for organizational practices, and through proposing the 4E matrix with the four dimensions for AI-fueled organizations.Conclusion: We shed the light on the interaction of the social and the material in the AI era. We proposed a theoretical development of the ultimate Sociomateriality theory based on Serres’ philosophy, as well as a four-dimensional matrix (4E matrix) which profiles AI-fueled and quasi-human populated organizations. Practically, we inform technology providers to create AI machines that serve humanity and organizations instead of destroying it, and inform public policy makers and NGOs to act as regulators for human rights, highlighting the need to rethink business education to develop human skills while redefining human roles within organizations in order to avoid being ravaged by the AI revolution.
      PubDate: Mon, 28 Feb 2022 00:12:49 PST
  • Artificial Intelligence-Based Digital Transformation for Sustainable
           Societies: The Prevailing Effect of COVID-19 Crises

    • Authors: Abbas Tarhini et al.
      Abstract: Digital transformation (DT) is becoming a necessity for enterprises in different industries all over the world. The necessity for DT turned out to be inevitable with the coronavirus (COVID-19) outbreak. On March 2020, the World Health Organization (WHO) announced the COIVD-19 as global pandemic that caused thousands of deaths and brought the world to a standstill with huge economic burden (World Health Organization, 2020). This pandemic accelerated the need for organizations to transform using extensive digitization in response to the unprecedented change (Morgan, 2020). However, significant obstacles still encounter these organizations when it comes to recommending the necessary changes to make the digital leap. In today’s artificial intelligence age, digital transformation has enormous impact across societies (Nambisan, 2019; George & Paul, 2020; Majchrzak, Markus, Wareham, 2016); organizations need to realize that both digital transformation and artificial intelligence have to go hand in hand to help achieve prosperous digital transformation (Wuest et al., 2020). Therefore, becoming a digital enterprise is much more than investing in latest digital technologies. It is about adopting artificial intelligence to support the business strategy (Joda et al. 2020), searching for new business models (Kotarba, 2018), and considering afresh how to embed the social impact in the measure of the success of the business.
      PubDate: Mon, 28 Feb 2022 00:12:48 PST
  • Leveraging Smart Technology for User Experience Personalization – A
           Comparative Case Study of Innovative Payment Systems

    • Authors: Shari S.C. Shang et al.
      Abstract: Background: This study seeks to understand how the attributes of smart technology (SMT) can be leveraged to enable personalized services and optimize unique user experiences to attract and retain customers. Based on Kang et al.’s (2020) study of SMT attributes and quality effects and Liang et al.’s (2006) study on personalized recommendation and user satisfaction, we constructed a SMT personalization model to analyze how the SMT attributes of smart functionality and smart content enable personalization in different ways and create unique customer experiences throughout the user journey.Method: Two representative payment systems were selected to depict how they integrated the strengths of personalized smart functionalities and contents to innovate their business models, optimize user experiences, and sustain business growth.Results: Based on the comparative analysis of the two payment cases, the functionality and content attributes of smart chips and omni-channel platforms were explored, and the tailored advisory and responsive support for customers both offline and online were validated.Conclusion: The life-enriching service innovations provide valuable insights for leveraging SMT for personalization. It is hoped that the SMT personalization model can be extended to other types of SMT applications and can be used as a framework for designing innovative services.
      PubDate: Fri, 28 Jan 2022 01:12:49 PST
  • Do Enterprise Systems Necessarily Lead to Innovation' Identifying the
           Missing Links with A Moderated Mediation Model

    • Authors: Xiling Cui et al.
      Abstract: Background: Despite widely implemented, enterprise systems remain an unsettled role in organizational innovation. This study purposes to address the effects of enterprise systems (ES) on firm innovation by adopting resource-based theory and capability building theory to focus on ES-enabled competence, rather than ES investment or implementation. ES-enabled competence is proposed to mediate the effect of ES integration on innovation performance. We further propose that continuous improvement moderates (1) the relationship between ES integration and ES-enabled competence, and (2) the relationship between ES-enabled competence and innovation performance. By examining these effects, we aim to discover how ES enables innovation at operational and strategic levels separately.Method: A survey method is conducted to explore the relationship between enterprise systems (ES) and innovation. Data are collected from manufacturing companies in 10 countries of three regions, i.e., Europe, Asia-Pacific, and the USA, and analyzed by using structural equation modeling technique.Results: We confirm the roles of enterprise systems as a resource and a capability and the effects of these roles on innovation—including the operational outcome, new product development performance, and the strategic one, innovation uniqueness. We demonstrate that continuous improvement moderates the mediation paths, namely “ES integration – ES-enabled competence – innovation performance”. The moderated mediation effect exists among continuous improvement, ES integration, ES-enabled competence, and innovation uniqueness.Conclusion: This study contributes to the ES and innovation research by uncovering the micro-foundation underlying ES-enabled innovation from a capability-based framework and elaborating the moderating role of continuous improvement in enhancing innovation.
      PubDate: Fri, 28 Jan 2022 01:12:48 PST
  • Paving the Way for Digital Transformation: Investigate Customer
           Experiences of Using Mobile Apps

    • Authors: Shu-Chun Ho et al.
      Abstract: Background: Mobile apps have become a critical channel for retailers to interact with their customers and digitalize shopping behaviors in the customer journeys. In the transition of digital transformation, convenience stores have launched mobile apps to interact with and particularly collecting data from their customers. It is critical to investigate customer experiences in using mobile apps because it paves the way for successful digital transformation. This paper aims to investigate the customer experiences of convenience stores’ mobile apps from the online reviews.Method: This study proposed a mobile apps quality model as the theoretical framework to empirically test the online reviews of mobile apps. Large volumes of online reviews generated by customers provide important strategic values for business and service design for mobile apps. This paper collected 40,521 online reviews of two leading convenience stores in Taiwan and analyzed with text analysis and qualitative analysis.Results: Applying text analysis and qualitative analysis, this paper identified the critical quality attributes of mobile apps in the convenience stores that need to be improved. In addition, software quality is the major concern that 7-11 Open Point needs to improve, followed by service quality and information quality respectively. Software quality is also the major concern that FamilyMart app needs to improve the customer experiences, followed by service quality and information quality. Moreover, customer dissatisfaction primarily resulted from problems in software quality and information quality. Instead, convenience, ease of use, and practicability of mobile apps lead to customer satisfaction.Conclusion: The results demonstrate that software quality, information quality, and service quality are critical dimensions in affecting customer experiences in using mobile apps. Although different mobile apps may have different priorities of quality attributes that are needed to be improved, these improvements of mobile apps help to enhance customer experiences and accelerate digital transformation of the convenience stores.
      PubDate: Fri, 28 Jan 2022 01:12:47 PST
  • Who Gets the Job' Synthesis of Literature Findings on Provider Success
           in Crowdsourcing Marketplaces

    • Authors: Behrang Assemi et al.
      Abstract: Background: Over the past decade, crowdsourcing marketplaces — online exchange platforms which facilitate commercial outsourcing of services — have witnessed a dramatic growth in the number of participants (service providers and customers) and the value of outsourced services. Deciding about the most appropriate provider is a key challenge for customers in crowdsourcing marketplaces because available information about providers may be incomplete and sometimes irrelevant for customer decisions. Ineffective information impedes many service providers to develop long-term relationships with customers, obtain projects on a regular basis and survive on crowdsourcing marketplaces. Previous studies have investigated the impact of a range of factors on customers’ choice decisions and providers’ success, given the important role of customer–provider relationship development for long-term success on crowdsourcing marketplaces.Method: This paper reviews the literature of crowdsourcing marketplaces with the aim of developing a comprehensive list of factors that influence customers’ choice decisions and providers’ success.Results: We found 31 conceptually distinct profile information components/factors that determine customers’ choices and providers’ business outcomes on crowdsourcing marketplaces.Conclusion: We classified these 31 factors into five major categories: 1) prior relationship between a customer and a provider or a customer’s invitation, 2) providers’ bidding behavior, 3) crowdsourcing marketplace or auction characteristics, 4) providers’ profile information, and 5) customer characteristics. The main factors in each category, associated considerations, related literature gaps and avenues for future research are discussed in detail.
      PubDate: Fri, 28 Jan 2022 01:12:47 PST
  • Journey with Ting-Peng Liang in Pacific Asia Information Systems Field

    • Authors: Jae-Kyu Lee et al.
      Abstract: Our respectful old friend Professor Ting-Peng Liang (in short, TP) whom we loved suddenly passed away on May 20, 2021. But we cannot forget his smile and passion, and his inerasable footprints in PACIS, PAJAIS, and AIS Community. He was the founder of PACIS, founding editor-in-chief of PAJAIS, and past president of AIS to list just a few. He was the pioneer who received the first AIS Fellow and the first LEO Award from Asia Pacific. That is why the leaders of the information systems field organized the first ever special tribute session in PACIS 2021 in memory of TP (
      PubDate: Fri, 28 Jan 2022 01:12:45 PST
  • Special Issue in Honor of Prof. Ting-Peng Liang’s Lifetime Contribution
           to the Service Innovation Discipline

    • Authors: Yi-Cheng Ku et al.
      Abstract: This special issue is dedicated to the reminiscences of TP for his significant contributions to the global IS discipline. This PAJAIS special issue solicits research submissions that are related to the Service Innovation discipline, one of TP’s key areas of research. Since service-oriented economy is evolving into experience economy, the research topics regarding how to design products, services, information systems, and mobile services to increase users’ experience value are becoming more and more important. From a service logic perspective, innovative service design focus on how they change customer thinking, participation, and capabilities to co-create value rather than new features in order to enhance user experience. Hence, this special issue focuses on issues related to service innovation, service quality & user experience (UX).
      PubDate: Fri, 28 Jan 2022 01:12:44 PST
  • Transition from Offline to Online through Digital Resource Bricolage in A
           Health Crisis: A Case Study of Two Primary Schools

    • Authors: Miao Cui et al.
      Abstract: Background: Health crisis responses underline maintaining normal operations. By utilizing digital resources, organizations are able to maintain essential operations through transiting their operations from offline to online during a health crisis. However, little is known about how organizations rapidly adapt to online operations. By taking resource bricolage as the theoretical lens, this study investigates the process that organizations rapidly transit from offline to online through digital resource bricolage during health crises.Methods: A case study of two primary schools that maintained operations during COVID-19 was conducted, with a focus on the utilization of digital resources and resource bricolage. Secondary data collection, interviews and coding strategy were utilized to collect and analyze data to reveal the process that organizations rapidly transit from offline to online through digital resource bricolage.Results: The findings reveal a sequential three-step resource bricolage process, including redeploying digital resource functions, combining digital and non-digital resources, and coordinating interaction among participants, as well as the corresponding resource bricolage behaviors and domains.Conclusions: This study contributes to information systems (IS) studies on crisis responses by identifying the sequential steps of digital resource bricolage to transit from offline to online during health crises. In addition, this study contributes to the development of resource bricolage perspectives by identifying new resource bricolage actions that suitable for the health crisis response.
      PubDate: Sun, 26 Dec 2021 07:07:34 PST
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