Subjects -> COMPUTER SCIENCE (Total: 2313 journals)
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COMPUTER SCIENCE (1305 journals)            First | 1 2 3 4 5 6 7 | Last

Showing 601 - 800 of 872 Journals sorted alphabetically
International Journal of Digital Enterprise Technology     Hybrid Journal   (Followers: 1)
International Journal of Digital Literacy and Digital Competence     Full-text available via subscription   (Followers: 6)
International Journal of Digital Signals and Smart Systems     Hybrid Journal   (Followers: 4)
International Journal of Education and Development using Information and Communication Technology     Open Access   (Followers: 9)
International Journal of Electrical and Computer Engineering     Open Access   (Followers: 8)
International Journal of Electronic Banking     Hybrid Journal   (Followers: 3)
International Journal of Electronic Business     Hybrid Journal   (Followers: 2)
International Journal of Electronic Commerce     Full-text available via subscription   (Followers: 10)
International Journal of Electronic Government Research     Full-text available via subscription   (Followers: 3)
International Journal of Embedded and Real-Time Communication Systems     Full-text available via subscription   (Followers: 9)
International Journal of Engineering and Manufacturing     Open Access   (Followers: 3)
International Journal of Engineering Science     Hybrid Journal   (Followers: 5)
International Journal of Entertainment Technology and Management     Hybrid Journal   (Followers: 1)
International Journal of Experimental Design and Process Optimisation     Hybrid Journal   (Followers: 5)
International Journal of Foundations of Computer Science     Hybrid Journal   (Followers: 3)
International Journal of Fuzzy Computation and Modelling     Hybrid Journal   (Followers: 2)
International Journal of Fuzzy System Applications     Full-text available via subscription   (Followers: 3)
International Journal of General Systems     Hybrid Journal   (Followers: 1)
International Journal of Granular Computing, Rough Sets and Intelligent Systems     Hybrid Journal   (Followers: 1)
International Journal of Green Computing     Full-text available via subscription  
International Journal of Grid and High Performance Computing     Full-text available via subscription   (Followers: 2)
International Journal of Grid and Utility Computing     Hybrid Journal  
International Journal of Handheld Computing Research     Full-text available via subscription  
International Journal of Heritage in the Digital Era     Full-text available via subscription   (Followers: 7)
International Journal of High Performance Computing and Networking     Hybrid Journal   (Followers: 4)
International Journal of High Performance Computing Applications     Hybrid Journal   (Followers: 4)
International Journal of High Performance Systems Architecture     Hybrid Journal   (Followers: 6)
International Journal of Human Capital and Information Technology Professionals     Full-text available via subscription   (Followers: 3)
International Journal of Human-Computer Interaction     Hybrid Journal   (Followers: 22)
International Journal of Human-Computer Studies     Hybrid Journal   (Followers: 20)
International Journal of Humanitarian Technology     Hybrid Journal   (Followers: 1)
International Journal of Humanities and Arts Computing     Hybrid Journal   (Followers: 11)
International Journal of Hybrid Intelligence     Hybrid Journal   (Followers: 1)
International Journal of ICT Research and Development in Africa     Full-text available via subscription   (Followers: 4)
International Journal of Imaging Systems and Technology     Hybrid Journal   (Followers: 1)
International Journal of Impact Engineering     Hybrid Journal   (Followers: 9)
International Journal of Industrial and Systems Engineering     Hybrid Journal   (Followers: 7)
International Journal of Industrial Electronics and Drives     Hybrid Journal   (Followers: 3)
International Journal of Information and Coding Theory     Hybrid Journal   (Followers: 6)
International Journal of Information and Communication Technology Education     Full-text available via subscription   (Followers: 13)
International Journal of Information Communication Technologies and Human Development     Full-text available via subscription   (Followers: 4)
International Journal of Information Quality     Hybrid Journal   (Followers: 3)
International Journal of Information Retrieval Research     Full-text available via subscription   (Followers: 28)
International Journal of Information Science and Management     Open Access   (Followers: 5)
International Journal of Information Science and Technology     Open Access  
International Journal of Information Systems and Management     Hybrid Journal   (Followers: 2)
International Journal of Information Systems and Project Management     Free   (Followers: 12)
International Journal of Information Systems and Software Engineering for Big Companies     Open Access   (Followers: 2)
International Journal of Information Technology and Computer Science     Open Access   (Followers: 3)
International Journal of Information Technology and Web Engineering     Hybrid Journal   (Followers: 2)
International Journal of Information Technology Project Management     Full-text available via subscription   (Followers: 9)
International Journal of Information Technology, Communications and Convergence     Hybrid Journal   (Followers: 14)
International Journal of Innovation in the Digital Economy     Full-text available via subscription   (Followers: 5)
International Journal of Innovative Computing and Applications     Hybrid Journal   (Followers: 3)
International Journal of Innovative Technology and Research     Open Access   (Followers: 1)
International Journal of Intelligence and Sustainable Computing     Hybrid Journal  
International Journal of Intelligence Science     Open Access   (Followers: 3)
International Journal of Intelligent Engineering Informatics     Hybrid Journal  
International Journal of Intelligent Enterprise     Hybrid Journal   (Followers: 1)
International Journal of Intelligent Information and Database Systems     Hybrid Journal   (Followers: 3)
International Journal of Intelligent Internet of Things Computing     Hybrid Journal   (Followers: 2)
International Journal of Intelligent Networks     Open Access  
International Journal of Intelligent Systems Technologies and Applications     Hybrid Journal   (Followers: 2)
International Journal of Intercultural Relations     Hybrid Journal   (Followers: 16)
International Journal of IT Standards and Standardization Research     Full-text available via subscription  
International Journal of IT/Business Alignment and Governance     Full-text available via subscription  
International Journal of Knowledge and Systems Science     Full-text available via subscription   (Followers: 1)
International Journal of Knowledge Engineering and Soft Data Paradigms     Hybrid Journal   (Followers: 1)
International Journal of Knowledge Society Research     Full-text available via subscription  
International Journal of Leadership in Education: Theory and Practice     Hybrid Journal   (Followers: 23)
International Journal of Logistics Research and Applications : A Leading Journal of Supply Chain Management     Hybrid Journal   (Followers: 16)
International Journal of Management & Information Technology     Open Access   (Followers: 2)
International Journal of Management Innovation Systems     Open Access  
International Journal of Mathematical Modelling & Computations     Open Access   (Followers: 3)
International Journal of Mathematical Sciences and Computing     Open Access  
International Journal of Mathematics & Computation     Full-text available via subscription  
International Journal of Mathematics in Operational Research     Hybrid Journal   (Followers: 2)
International Journal of Medical Engineering and Informatics     Hybrid Journal   (Followers: 4)
International Journal of Medical Informatics     Hybrid Journal   (Followers: 10)
International Journal of Metadata, Semantics and Ontologies     Hybrid Journal   (Followers: 9)
International Journal of Metaheuristics     Hybrid Journal   (Followers: 1)
International Journal of Mobile Communications     Hybrid Journal   (Followers: 8)
International Journal of Mobile Computing and Multimedia Communications     Full-text available via subscription   (Followers: 2)
International Journal of Mobile Network Design and Innovation     Hybrid Journal   (Followers: 1)
International Journal of Modeling, Simulation, and Scientific Computing     Hybrid Journal   (Followers: 3)
International Journal of Modelling, Identification and Control     Hybrid Journal   (Followers: 1)
International Journal of Modern Education and Computer Science     Open Access   (Followers: 2)
International Journal of Multimedia Data Engineering and Management     Full-text available via subscription   (Followers: 2)
International Journal of Multimedia Information Retrieval     Partially Free   (Followers: 8)
International Journal of Nanotechnology and Molecular Computation     Full-text available via subscription   (Followers: 4)
International Journal of Natural Computing Research     Hybrid Journal  
International Journal of Neural Systems     Hybrid Journal   (Followers: 4)
International Journal of Online Marketing     Full-text available via subscription   (Followers: 5)
International Journal of Organizational and Collective Intelligence     Hybrid Journal   (Followers: 1)
International Journal of Parallel, Emergent and Distributed Systems     Hybrid Journal   (Followers: 3)
International Journal of Pattern Recognition and Artificial Intelligence     Hybrid Journal   (Followers: 12)
International Journal of Performance Arts and Digital Media     Hybrid Journal   (Followers: 12)
International Journal of Pervasive Computing and Communications     Hybrid Journal   (Followers: 3)
International Journal of Polymer Science     Open Access   (Followers: 25)
International Journal of Process Systems Engineering     Hybrid Journal   (Followers: 1)
International Journal of Quantum Information     Hybrid Journal   (Followers: 6)
International Journal of Reasoning-based Intelligent Systems     Hybrid Journal  
International Journal of Reconfigurable and Embedded Systems     Open Access   (Followers: 6)
International Journal of Reconfigurable Computing     Open Access  
International Journal of Refractory Metals and Hard Materials     Hybrid Journal   (Followers: 5)
International Journal of Reliability, Quality and Safety Engineering     Hybrid Journal   (Followers: 14)
International Journal of Reliable and Quality E-Healthcare     Full-text available via subscription   (Followers: 2)
International Journal of Research Studies in Computing     Open Access  
International Journal of RF and Microwave Computer-Aided Engineering     Hybrid Journal   (Followers: 26)
International Journal of Sediment Research     Full-text available via subscription   (Followers: 2)
International Journal of Sensor Networks     Hybrid Journal   (Followers: 2)
International Journal of Service and Computing Oriented Manufacturing     Hybrid Journal   (Followers: 2)
International Journal of Shape Modeling     Hybrid Journal   (Followers: 1)
International Journal of Signs and Semiotic Systems     Full-text available via subscription  
International Journal of Smart Grid and Green Communications     Hybrid Journal   (Followers: 2)
International Journal of Social and Organizational Dynamics in IT     Full-text available via subscription   (Followers: 1)
International Journal of Sociotechnology and Knowledge Development     Full-text available via subscription   (Followers: 1)
International Journal of Soft Computing and Networking     Hybrid Journal   (Followers: 2)
International Journal of Soft Computing and Software Engineering     Open Access   (Followers: 13)
International Journal of Software Engineering and Knowledge Engineering     Hybrid Journal   (Followers: 6)
International Journal of Spatio-Temporal Data Science     Hybrid Journal  
International Journal of Speech Technology     Hybrid Journal   (Followers: 7)
International Journal of Strategic Change Management     Hybrid Journal   (Followers: 7)
International Journal of Strategic Communication     Hybrid Journal   (Followers: 5)
International Journal of Strategic Information Technology and Applications     Full-text available via subscription   (Followers: 1)
International Journal of Stress Management     Full-text available via subscription   (Followers: 6)
International Journal of Student Project Reporting     Hybrid Journal   (Followers: 4)
International Journal of Swarm Intelligence     Hybrid Journal   (Followers: 2)
International Journal of Swarm Intelligence Research     Full-text available via subscription   (Followers: 3)
International Journal of System Dynamics Applications     Full-text available via subscription  
International Journal of Systems Science     Hybrid Journal   (Followers: 2)
International Journal of Systems Science : Operations & Logistics     Hybrid Journal  
International Journal of Systems, Control and Communications     Hybrid Journal   (Followers: 6)
International Journal of Technoethics     Full-text available via subscription   (Followers: 2)
International Journal of Technology and Educational Marketing     Full-text available via subscription   (Followers: 2)
International Journal of Technology and Human Interaction     Full-text available via subscription   (Followers: 2)
International Journal of Technology Diffusion     Full-text available via subscription   (Followers: 1)
International Journal of Technology Marketing     Hybrid Journal   (Followers: 3)
International Journal of Telecommunications & Emerging Technologies     Full-text available via subscription   (Followers: 1)
International Journal of the Digital Human     Hybrid Journal   (Followers: 2)
International Journal of Trust Management in Computing and Communications     Hybrid Journal   (Followers: 1)
International Journal of Ultra Wideband Communications and Systems     Hybrid Journal  
International Journal of Virtual Reality     Open Access   (Followers: 1)
International Journal of Virtual Technology and Multimedia     Hybrid Journal   (Followers: 2)
International Journal of Web Services Research     Full-text available via subscription  
International Journal of Wireless and Microwave Technologies     Open Access   (Followers: 12)
International Journal of Wireless Information Networks     Hybrid Journal   (Followers: 2)
International Journal on Advances in ICT for Emerging Regions (ICTer)     Open Access   (Followers: 2)
International Journal on Artificial Intelligence Tools     Hybrid Journal   (Followers: 9)
International Journal on Digital Libraries     Hybrid Journal   (Followers: 544)
International Journal on Document Analysis and Recognition (IJDAR)     Hybrid Journal   (Followers: 2)
International Journal on Smart Sensing and Intelligent Systems     Open Access  
International Journal on Software Tools for Technology Transfer (STTT)     Hybrid Journal   (Followers: 4)
International Review of Law, Computers & Technology     Hybrid Journal   (Followers: 3)
International Review of Research in Open and Distance Learning     Open Access   (Followers: 24)
International Transaction of Electrical and Computer Engineers System     Open Access   (Followers: 2)
Internet of Things     Hybrid Journal   (Followers: 2)
Internet of Things and Cyber-Physical Systems     Open Access   (Followers: 1)
Internet Technology Letters     Hybrid Journal  
IoT     Open Access  
IPSJ Transactions on Computer Vision and Applications     Open Access   (Followers: 1)
Iran Journal of Computer Science     Hybrid Journal  
ISPRS Open Journal of Photogrammetry and Remote Sensing     Open Access   (Followers: 3)
ISSS Journal of Micro and Smart Systems     Hybrid Journal   (Followers: 3)
Issues in Informing Science and Information Technology     Open Access   (Followers: 2)
IT Journal Research and Development     Open Access  
ITM Web of Conferences     Open Access  
ITNOW     Hybrid Journal   (Followers: 1)
J-ENSITEC : Journal Of Engineering and Sustainable Technology     Open Access   (Followers: 4)
JISTEM : Journal of Information Systems and Technology Management     Open Access   (Followers: 6)
JMIR mHealth and uHealth     Open Access   (Followers: 3)
Johnson Matthey Technology Review     Open Access  
Jornal Brasileiro de TeleSSaúde     Open Access  
Journal of Computer Science & Systems Biology     Open Access   (Followers: 3)
Journal of 3D Printing in Medicine     Hybrid Journal  
Journal of Advanced Computer Science & Technology     Open Access   (Followers: 3)
Journal of Advances in Information Systems and Technology     Open Access  
Journal of Advances in Mathematics and Computer Science     Open Access  
Journal of Aggression Maltreatment & Trauma     Hybrid Journal   (Followers: 5)
Journal of Algorithms & Computational Technology     Open Access  
Journal of Altmetrics     Open Access   (Followers: 7)
Journal of Ambient Intelligence and Humanized Computing     Hybrid Journal   (Followers: 1)
Journal of Applied & Computational Mathematics     Open Access  
Journal of Applied and Computational Topology     Hybrid Journal  
Journal of Applied Bioinformatics & Computational Biology     Hybrid Journal   (Followers: 4)
Journal of Applied Communication Research     Hybrid Journal   (Followers: 10)
Journal of Applied Informatics and Technology     Open Access  
Journal of Applied Intelligent System     Open Access  
Journal of Approximation Theory     Hybrid Journal   (Followers: 1)
Journal of Artificial Intelligence     Open Access   (Followers: 18)
Journal of Automated Reasoning     Hybrid Journal  
Journal of Automation and Control     Open Access   (Followers: 9)
Journal of Banking and Financial Technology     Hybrid Journal   (Followers: 1)
Journal of Big Data     Open Access   (Followers: 16)
Journal of Bioinformatics and Computational Biology     Hybrid Journal   (Followers: 19)
Journal of Biomedical Informatics     Partially Free   (Followers: 9)
Journal of Cases on Information Technology     Full-text available via subscription   (Followers: 3)
Journal of Chemical Information and Modeling     Hybrid Journal   (Followers: 18)
Journal of Chemical Theory and Computation     Hybrid Journal   (Followers: 21)
Journal of Circuits, Systems, and Computers     Hybrid Journal   (Followers: 4)

  First | 1 2 3 4 5 6 7 | Last

Similar Journals
Journal Cover
International Journal of Information Systems and Project Management
Journal Prestige (SJR): 0.298
Citation Impact (citeScore): 1
Number of Followers: 12  

  Free journal Free journal
ISSN (Print) 2182-7796 - ISSN (Online) 2182-7788
Published by SciKA Homepage  [1 journal]
  • Getting the balance right between functional and non-functional
           requirements: the case of requirement specification in IT procurement
    • Authors: Björn Johansson; Markus Lahtinen; ; ;
      Abstract: IT procurement represents a business process of high importance, including the ability to articulate requirements that the procurement deals with. Furthermore, specifying requirements is of importance for both procurer and potential supplier, as it functions as central contractual element between the two. The purpose of this article is two-fold: (i) to show how established terminology for requirement specification is represented in current call for bids for the procurement of IT; and (ii) to introduce an organizing framework that may assist procurers in actively addressing functional requirements and business requirements. Ten “call for bids” were examined from a Swedish national procurement database. From the analysis of the bids, it can be concluded that: (i) the call for bids displays a high degree of precision regarding hardware aspects, but less precision regarding software; (ii) supplier experience and competence is stressed, but rarely elaborated on in detail; and (iii) call for bids vagueness may be used as a lock-in opportunity for suppliers. From the discussion on this, a tentative procurement framework is suggested, aiming on increasing the logical transparency for the procurement of IT.
      Citation: International Journal of Information Systems and Project Management, vol. 01, no. 01, pp. 5-16, 2013.
       
  • A multi-layered software architecture model for building software
           solutions in an urbanized information system
    • Authors: Sana Guetat; Salem Dakhli; ; ;
      Abstract: The concept of Information Systems urbanization has been proposed since the late 1990’s in order to help organizations building agile information systems. Nevertheless, despite the advantages of this concept, it remains too descriptive and presents many weaknesses. In particular, there is a lack of useful architecture models dedicated to defining software solutions compliant with information systems urbanization principles and rules. Moreover, well-known software architecture models do not provide sufficient resources to address the requirements and constraints of urbanized information systems. In this paper, we draw on the “information city” framework to propose a model of software architecture - called the 5+1 Software Architecture Model - which is compliant with information systems urbanization principles and helps organizations building urbanized software solutions. This framework improves the well-established software architecture models and allows the integration of new architectural paradigms. Furthermore, the proposed model contributes to the implementation of information systems urbanization in several ways. On the one hand, this model devotes a specific layer to applications integration and software reuse. On the other hand, it contributes to the information system agility and scalability due to its conformity to the separation of concerns principle.
      Citation: International Journal of Information Systems and Project Management, vol. 01, no. 01, pp. 19-34, 2013.
       
  • A case study on variability management in software product lines:
           identifying why real-life projects fail
    • Authors: Tom Huysegoms; Monique Snoeck; Guido Dedene; Antoon Goderis; Frank Stumpe
      Abstract: Economies of scale can be seen as some kind of “holy grail” in state of the art literature on the development of sets of related software systems. Software product line methods are often mentioned in this context, due to the variability management aspects they propose, in order to deal with sets of related software systems. They realize the sought-after reusability. Both variability management and software product lines already have a strong presence in theoretical research, but in real-life software product line projects trying to obtain economies of scale still tend to fall short of target. The objective of this paper is to study this gap between theory and reality through a case study in order to see why such gap exists, and to find a way to bridge this gap. Through analysis of the causes of failure identified by the stakeholders in the case study, the underlying problem, which is found to be located in the requirements engineering phase, is crystallized. The identification of a framework describing the problems will provide practitioners with a better focus for future endeavors in the field of software product lines, so that economies of scale can be achieved.
      Citation: International Journal of Information Systems and Project Management, vol. 01, no. 01, pp. 37-48, 2013.
       
  • ERP adoption cost factors identification and classification: a study in
           SMEs
    • Authors: Moutaz Haddara; Ahmed Elragal; ; ;
      Abstract: Enterprise resource planning (ERP) systems adoptions require substantial resources and investments. The majority of businesses around the globe can be considered to be small and medium sized enterprises (SMEs). Thus, SMEs are seen to be typical companies that are the cornerstone of most economies. Compared with large enterprises, an SME-context contains several characteristics, and scarcity of resources is among the top of them. For SMEs, unplanned costs escalation could pose a serious threat to their stability and survival in the market. Frequently, ERP projects have crossed their estimated budgets and schedules. Researchers and practitioners state that a prevailing number of ERP adoption projects fail due to inaccurate or to too optimistic budgets/schedules. In addition, many organizations face difficulties in identifying the potential cost factors that could occur during their ERP adoption lifecycle. While focusing on the SME-context, this research attempts to identify potential costs that could occur in ERP adoptions. The research method employed in this study targeted diverse stakeholders and experts involved in ERP projects in Egypt. This research provides a list of cost factors and their classifications that could aid adopting organizations to better estimate their needed ERP project budgets. In particular, this research explores the direct and indirect cost factors that occur in ERP adoptions in Egyptian SMEs. Also, this study investigates the influence of some SME-specific contextual factors on costs. Moreover, the paper provides a ranking of cost factors according to their impact on total adoption costs.
      Citation: International Journal of Information Systems and Project Management, vol. 01, no. 02, pp. 5-21, 2013.
       
  • ERP systems: aspects of selection, implementation and sustainable
           operations
    • Authors: Torsten Munkelt; Sven Völker; ; ;
      Abstract: This paper gives recommendations for selecting, implementing and sustainably operating ERP systems. We indicate special aspects which are important from our point of view. The paper addresses practitioners who are responsible for ERP systems, especially IT and project managers. The structure of the paper matches the three main phases of an ERP system’s lifecycle within an enterprise: selection, implementation and operations. General process models are given for selection and implementation of ERP systems. Our suggestions stretch from project management, business process reengineering, system selection criteria, reporting and customizing to choosing key users, data migration, and user training. Operations of ERP systems are commented according to the views defined by the ARIS concept. We are focusing on organizational issues, but give also remarks on business process maintenance, exploitation of ERP functions, and data management. While other publications give rather general advice, recommendations in this paper are selected to be use-oriented and easy to apply. The recommendations do not depend on any particular ERP system.
      Citation: International Journal of Information Systems and Project Management, vol. 01, no. 02, pp. 25-39, 2013.
       
  • An Enterprise 2.0 project management approach to facilitate participation,
           transparency, and communication
    • Authors: Andreas Auinger; Dietmar Nedbal; Alexander Hochmeier; ;
      Abstract: The use of current interactive and collaborative Web 2.0 concepts and technologies has great potential for flexible, loosely-coupled integration and ad-hoc information exchange within and between organizations. However, stakeholders’ readiness, willingness and ability to participate need to be continuously factored in. The successful implementation of common strategies, systems and processes in the course of Enterprise 2.0 projects is crucial. To increase the probability of success and to enhance the intensity of cooperation and trust in such projects, the constructs of transparency, communication and participation need to be addressed through an integrated project methodology. To bridge the gap between existing scientific models and requirements for Enterprise 2.0 projects, this paper proposes and describes a project methodology to support the main objectives for Enterprise 2.0 implementations. Selected results from two pilot projects within Austrian companies are presented and matched with critical success factors, which are derived from the literature. These provide elaborative insights into key characteristics of certain Enterprise 2.0 tools and project management for Enterprise 2.0 projects.
      Citation: International Journal of Information Systems and Project Management, vol. 01, no. 02, pp. 43-60, 2013.
       
  • Project characteristics, project management software utilization and
           project performance: an impact analysis based on real project data
    • Authors: Robert Pellerin; Nathalie Perrier; Xavier Guillot; Pierre-Majorique Léger;
      Abstract: Project management software packages are increasingly used by companies. These tools require a substantial financial investment, hence the importance of identifying the real contribution of project management software packages to the realization of projects. However, studies on the impacts of software packages on the performance of engineering project management are rare and mostly based on perceptions. The objective of this study is to investigate, from real project data, the level of utilization of a project management software package, developed by an engineering construction firm recognized internationally, and its link with project performance and project characteristics. Results stemming from non-parametric tests and correlation analyses show that the level of use of the software, and some of its subsystems, appears to be linked to project performance. Project duration also seems to be the most critical project characteristic.
      Citation: International Journal of Information Systems and Project Management, vol. 01, no. 03, pp. 5-26, 2013.
       
  • Scorecard and KPIs for monitoring software factories effectiveness in the
           financial sector
    • Authors: Vicente Montequín; César Pérez; Francisco Fernández; Joaquín Balsera;
      Abstract: Financial corporations and especially banking institutions have important needs concerning to the development of software around their business core. The software, that traditionally had been developed in house by the IT departments, is now usually outsourced to IT firms. These firms work under the software factories model. An important feature within this sector is that usually the financial groups keep the ownership of these firms because the strategic value of the software for the core business. These firms work almost exclusively for the owner financial group developing their software, but they have to demonstrate that they are so profitable and competitive like any other firm. The organizational structure of these firms has some differential features. Top level tasks (software design and project management) are usually performed by the IT firm but the development is usually subcontracted to other software companies. Although financial corporations have always paid a special interest to investing in management and organizational policies to improve their efficiency, there have being always an important lack regarding to the control and monitoring of the software projects. They do not have suitable tools for monitoring actual process effectiveness. Adapting scorecards to this environment could be a useful tool for monitoring and improvement the process. Scorecard could here be used both as a tool for internal effectiveness measurement as well as externally, presenting sustainability indicators for the shareholders, the financial institutions. This paper aims to identify and define a collection of Key Performance Indicators which permit effectiveness to be improved under this context, focusing in the specific supply-chain model given by owner (financial group), software factory and software developers (subcontracted).
      Citation: International Journal of Information Systems and Project Management, vol. 01, no. 03, pp. 29-43, 2013.
       
  • A tale behind Mum Effect
    • Authors: Sakgasit Ramingwong; Lachana Ramingwong; ; ;
      Abstract: Mum effect is a situation when one or more project stakeholders decide to withhold critical information for particular reasons. In software project where most of the production is intangible, the seriousness of this challenge increases exponentially. There have been reports indicating that mum effect can surface during any phase of development and ultimately lead to disaster in software projects. Mum effect can be influenced by several factors such as organizational and national cultures. This research investigates potential mum effect scenarios and reveals specific reasons which induce this challenge among information technology practitioners.
      Citation: International Journal of Information Systems and Project Management, vol. 01, no. 03, pp. 47-58, 2013.
       
  • Identifying useful project management practices: A mixed methodology
           approach
    • Authors: Gabriela Fernandes; Stephen Ward; Madalena Araújo; ;
      Abstract: This paper describes a mixed methodological research approach for identifying practitioner perceptions of the most useful project management (PM) practices to improve project management performance. By identifying the perceived most useful tools and techniques, as having the most potential for increased contribution to project management performance, practitioners and organizations can select their priorities when improving PM practices. The research involved a programme of thirty interviews with Project Management professionals in Portugal, followed by a global survey. Completed questionnaires were received from 793 practitioners worldwide, covering 75 different countries. The results showed that the top twenty of the list of the most useful tools and techniques is composed of very well-known and widely used tools, such as: progress report; requirements analysis; progress meetings; risk identification; and project scope statement. PM practices in the top of list cover the overall PM life cycle from initiation to project closing, but particular relevance is given to tools and techniques from planning. The areas of knowledge, scope, time, risk, communication and integration, assume a high relevance, each with at least three PM practices on the top of the list.
      Citation: International Journal of Information Systems and Project Management, vol. 01, no. 04, pp. 5-21, 2013.
       
  • TAM-based external factors related to ERP solutions acceptance in
           organizations
    • Authors: Simona Zabukovsek; Samo Bobek; ; ;
      Abstract: To improve the efficiency and effectiveness of ERP solutions use, understanding of critical success factors of ERP solutions assimilation in organizations is crucial. The technology acceptance model (TAM) proposed by Davis (1989) has been the most widely used model for researching user acceptance and usage of IT/IS. The purpose of this paper is to extend the original TAM with groups of external factors which impact actual ERP system use. First, we focus on ERP system use in companies’ maturity phase. Second, we expose and examine three groups of external factors which influence ERP usage. The model was empirically tested using data collected from a survey of ERP users in 44 organizations. Survey data have been collected from ERP users who have been exposed to an ERP system which has operated for more than one year. The proposed research model was analyzed using the PLS approach.
      Citation: International Journal of Information Systems and Project Management, vol. 01, no. 04, pp. 25-38, 2013.
       
  • Review of corporate digital divide research: A decadal analysis
           (2003-2012)
    • Authors: Mirjana Bach; Jovana Zoroja; Vesna Vukšić; ;
      Abstract: The digital divide (DD) refers to the gap between individuals, companies, regions and countries in accessing and using the information and communication technology (ICT). DD research is mainly oriented towards detection of differences in the ICT use among individuals. An important part of DD research refers to the differences in ICT adoption and use among corporations. The goal of this paper is to present a review of published papers on DD among corporations. Papers from the journals indexed in SSCI that investigate corporate DD were examined in order to compare the research on corporate DD in terms of: (1) geographical area, time frame of the study, sampled corporations; (2) phenomena used as the indicators/measure of DD, inequality type, ICT adoption cycle, determinants of DD; and (3) data collection approach, data sources, sample size and methodology used for investigation of DD determinants.
      Citation: International Journal of Information Systems and Project Management, vol. 01, no. 04, pp. 41-55, 2013.
       
  • Sourcing motives behind sourcing decisions exposed through the Sourcing
           Decision Framework
    • Authors: Mirella Muhic; Björn Johansson; ; ;
      Abstract: There is no doubt that information systems (IS) are the backbone of today’s organizations. Having an initial inspection on sourcing motives in the financial sector it can be stated that resources used in development of information systems (IS) are seen as an important factor for sustained competitive advantage. However, it can be claimed that it depends to a high extent on the application of different sourcing modes. This leads us to a closer inspection on sourcing motives through selected case studies and the following research question: How can motives for sourcing options of IS-development be explained' The empirical investigation on sourcing decisions and the motives behind, in addition to a literature review on sourcing decisions and sourcing options ends in four propositions. These propositions are then used in tandem with the findings from the empirical data for initial development of the Sourcing Decision Framework (SDF). Ultimately, what is at stake here is our framework (SDF) that from the initial development and the first test has shown to be purposive and could be further developed to a useful framework for analyzing sourcing decisions and as a guiding tool for decision-makers when deciding on sourcing options for IS-development.
      Citation: International Journal of Information Systems and Project Management, vol. 02, no. 01, pp. 5-17, 2014.
       
  • Social relationships in IT project teams: its role, complexity and the
           management thereof
    • Authors: Awie Leonard; Dawie Zyl; ; ;
      Abstract: Compared to other projects, information technology (IT) projects, characterized by emergency and uncertainty, are unique. To implement an IT project successfully, many aspects need to be monitored and carefully controlled and managed. One such aspect is social relationships. All IT professionals are exposed to, and in many cases involved, in the phenomenon of social relationships. These relationships are used by software project team members for personal as well as professional purposes. In most cases the impact of these relationships on the success or failure of any given IT project is ignored by IT management. Little attention is given thereto in the literature and this paper attempts to make a contribution in terms of giving a broad perspective of the complexity, the impact, as well as the management of such relationships. This paper demonstrates that these relationships play a significant role and should be managed in such a way that the team members and the project as a whole can reap the benefits thereof. A conceptual framework is proposed for the management of these relationships.
      Citation: International Journal of Information Systems and Project Management, vol. 02, no. 01, pp. 21-39, 2014.
       
  • Business alignment in the procurement domain: a study of antecedents and
           determinants of supply chain performance
    • Authors: Patrick Mikalef; Adamantia Pateli; Ronald Batenburg; Rogier Wetering;
      Abstract: With organizations now placing an increasing amount on attention on the management of their supply chain activities, the role of Information Technology (IT) in supporting these operations has been put in the spotlight. In spite of extensive research examining how IT can be employed in various activities of supply chain management, the majority of studies are limited in identifying enablers and inhibitors of adoption. Empirical studies examining post-adoption conditions that facilitate performance improvement still remain scarce. In this study we focus on procurement as part of the supply chain management activities. We apply the business-IT alignment perspective to the domain of procurement, and examine how certain organizational factors impact the attainment of this state. Additionally, we research the effect that procurement alignment has on supply chain management performance. In order to do so, we apply Partial Least Squares (PLS) analysis on a sample of 172 European companies. We find that firms that opt for a centralized governance structure, as well as larger firms, are more likely to attain a state of procurement alignment. Furthermore, our results empirically support the statement that procurement alignment is positively correlated with operational efficiency and competitive performance of the supply chain.
      Citation: International Journal of Information Systems and Project Management, vol. 02, no. 01, pp. 43-59, 2014.
       
  • Ladder to Success – Eliciting Project Managers’ Perceptions of IS
           Project Success Criteria
    • Authors: Oleg Pankratz; Dirk Basten; ; ;
      Abstract: The traditional approach to assess information system (IS) project success is adherence to planning (ATP) – meeting budget, schedule, and requirements targets. Today, scholars agree that ATP is insufficient to adequately assess IS project success, but an agreed-on set of success criteria is still missing. Many works on this topic are based on theoretical considerations rather than empirical inquiries. We analyze practitioners’ subjective perspectives by investigating what criteria IS project managers consider relevant for IS project success assessment. We interview eleven experienced project managers in Germany, applying Repertory Grid and Laddering to minimize potential biases. Our results yield eight success criteria, indicating that criteria like process efficiency and stakeholder satisfaction must be considered in addition to ATP. Scholars can use our findings to apply the identified success criteria in future studies. Practitioners gain insights into the expert perspective on project success and might rethink the way of assessing success in their projects.
      Citation: International Journal of Information Systems and Project Management, vol. 02, no. 02, pp. 5-24, 2014.
       
  • The path towards discovering PMO: an exploratory analysis of the Italian
           banking sector
    • Authors: Federica Pansini; Mariya Terzieva; Vincenzo Morabito; ;
      Abstract: Directly acting on Project Management practices, PMO provides companies with help to innovate, reaching competitive advantage and growth in the long run, ceteris paribus, and attempts to reduce uncertainty. Even though PMO is a more consolidated practice in some countries, the phenomenon has lately been introduced in Italy, and it is still evolving. Not all organizations and not all individuals clearly understand the potential of PMO, and its role is often limited to simple Project Management in its strict meaning, while areas for improvement are many and varied. The paper analyses the status of PMO through a survey conducted inside the Italian banking sector, trying to frame the role of PMO, throwing light on its importance for a company as a whole, and not just for a single project. A discussion of the results and future work concludes the paper.
      Citation: International Journal of Information Systems and Project Management, vol. 02, no. 02, pp. 27-40, 2014.
       
  • Developing business advantages from the technological possibilities of
           enterprise information systems
    • Authors: Luay Anaya; ; ; ;
      Abstract: Organizations are increasingly implementing Enterprise Information Systems (EIS), and Enterprise Resource Planning (ERP) systems in particular. Despite the notable studies on the advantages of an EIS, many organizations are not satisfied with the benefits or advantages gained. At the same time, it is assumed that such systems with increasing innovations and technological enhancements would generate abundant business advantages, if organizations exploited these opportunities. The investigation in this work drew on the sociomateriality perspective, using imbrication notion, and focused on a telecomm case study to examine how organizations can exploit the technological possibilities of an EIS to create business benefits. The study findings suggest that business benefits can be achieved when the EIS as a technical system is interwoven with the organizational work in which both dynamically change in practice (not from the technical features of the system), when the system provides interesting and beneficial technological possibilities that attract organizations, and when the firm has the organizational capabilities to translate these possibilities into real business benefits.
      Citation: International Journal of Information Systems and Project Management, vol. 02, no. 02, pp. 43-56, 2014.
       
  • Best practice project management: an analysis of the front end of the
           innovation process in the medical technology industry
    • Authors: Tracey Giles; Kathryn Cormican; ; ;
      Abstract: There are strong motivating factors for more effective project management practices at the front end of the innovation (FEI) process. Shrewd management of these pre-development activities has proven to be one of the greatest differentials for success. This study presents findings from an empirical case study analysis of a large organization operating in the medical technology industry in Ireland. We synthesized the literature to identify five critical success factors (CSFs) known to be effective in the successful management of the FEI process. From this analysis an instrument to assess best practices was developed. Data was collected from 66 engineers in the research and development discipline. The findings of the study show that the organizations FEI phase aligns well with best practice. However, a difference between the level of agreement about the extent to which the critical success factors are in place in the organization and the level of importance placed on these practices emerged. This paper contributes to knowledge by (a) assessing the relative importance of critical success factors for the FEI in the medical technology industry, (b) examining whether these initiatives are implemented in practice and, if so, to what extent, and (c) providing a series of recommendations to help bridge the gap from theory to practice.
      Citation: International Journal of Information Systems and Project Management, vol. 02, no. 03, pp. 5-20, 2014.
       
  • A catalog of information systems outsourcing risks
    • Authors: Filipe Sá-Soares; Delfina Soares; José Arnaud; ;
      Abstract: Information systems outsourcing risks are a vital component in the decision and management process associated to the provision of information systems and technology services by a provider to a customer. Although there is a rich literature on information systems outsourcing risks, the accumulated knowledge on this area is fragmented. In view of this situation, an argument is put forward on the usefulness of having a theory that integrates the various constructs related to information systems outsourcing risks. This study aims to contribute towards the synthesis of that theory, by proposing a conceptual framework for interpreting the literature and presenting a catalog of information systems outsourcing risks. The conceptual framework articulates together six key risk elements, namely dangers, negative outcomes, undesirable consequences, factors and mitigation actions. The catalog condenses and categorizes the information systems outsourcing risk elements found on the literature reviewed, both from the perspective of the outsourcing customer and from the perspective of the outsourcing provider. Proposals for subsequent work towards the generation of the theory of information systems outsourcing risk are suggested.
      Citation: International Journal of Information Systems and Project Management, vol. 02, no. 03, pp. 23-43, 2014.
       
  • Resource allocation in IT projects: using schedule optimization
    • Authors: Michael Chilton; ; ; ;
      Abstract: Resource allocation is the process of assigning resources to tasks throughout the life of a project. Despite sophisticated software packages devoted to keeping track of tasks, resources and resource assignments, it is often the case that project managers find some resources over-allocated and therefore unable to complete the assigned work in the allotted amount of time. Most scheduling software has provisions for leveling resources, but the techniques for doing so simply add time to the schedule and may cause delays in tasks that are critical to the project in meeting deadlines. This paper presents a software application that ensures that resources are properly balanced at the beginning of the project and eliminates the situation in which resources become over-allocated. It can be used in a multi-project environment and reused throughout the project as tasks, resource assignments and availability, and the project scope change. The application utilizes the bounded enumeration technique to formulate an optimal schedule for which both the task sequence and resource availability are taken into account. It is run on a database server to reduce the running time and make it a viable application for practitioners.
      Citation: International Journal of Information Systems and Project Management, vol. 02, no. 03, pp. 47-59, 2014.
       
  • Managing enterprise information: meeting performance and conformance
           objectives in a changing information environment
    • Authors: Susan Williams; Verena Hausmann; Catherine Hardy; Petra Schubert;
      Abstract: This paper presents the findings of an in-depth survey to examine the current status of enterprise information management (EIM) in organizations. The survey explores five key areas: drivers and capabilities of EIM; current status of EIM strategies; EIM content and technologies; EIM and compliance; and the changing role of the information professional. The survey reveals that the drivers for EIM cannot be simply reduced to a series of technical or organizational needs and that EIM is a complex sociotechnical phenomenon. A fine balance is required to achieve business performance objectives whilst at the same time also meeting conformance requirements. To date, few organizations have implemented enterprise-wide EIM strategies; however those who do have them are better able to keep track of, and achieve, performance objectives. In terms of technologies and content the landscape is complex with organizations focusing their efforts into managing and reducing this complexity. Finally information management work is changing; the survey reveals EIM as a multi-stakeholder activity requiring the combination of a wide range of professional groups, skills and knowledge. The survey findings provide the basis for further research investigations in supporting organization in their EIM initiatives.
      Citation: International Journal of Information Systems and Project Management, vol. 02, no. 04, pp. 5-36, 2014.
       
  • Governance challenges in temporary organizations: a case of evolution and
           representations
    • Authors: Magali Simard; Danielle Laberge; ; ;
      Abstract: According to the literature, formal project governance often stops at the steering committee, which is also identified as the main link between the permanent and temporary organizations. Generally, top managers play an active role as sponsors in this committee until the project is approved and launched. Afterwards, the project execution is usually delegated, enabling middle managers to participate in strategy operationalization. As such, they are likely to take part in the project governance and its operationalization. In this study, we are especially interested in the governance zone reporting to the steering committee. Within this zone, formal and informal governance is intertwined, and there is likely to be considerable overlap with the permanent organization. Our study focuses on a specific liaison device within this zone: the Project Coordination Committee, which has rarely been studied. We explore how project governance evolves and is represented by project participants. Our results show a surprising diversity in participants’ representations. This allows us to identify a number of conclusions that go beyond the governance form issues and relate to the complexity of this governance zone and its influence on the disruptions between permanent and temporary governance structures within a large organization.
      Citation: International Journal of Information Systems and Project Management, vol. 02, no. 04, pp. 39-58, 2014.
       
  • Sourcing strategies to keep up with competition: the case of SAP
    • Authors: Michelle Antero; Jonas Hedman; Stefan Henningsson; ;
      Abstract: This paper applies the Red Queen theory to explain how organizations utilize various sourcing arrangements in order to compete in an evolutionary arms race where only the strongest competitors will survive. The case study incorporates competition, and views sourcing strategies as a means to improve the firm’s viability to survive competition in the marketplace. The study begins by positioning the Red Queen theory within the sourcing literature. It subsequently applies the framework to a case study of SAP AG to illustrate how sourcing strategies have changed over time in response to the logic of competition. The case study reveals that (a) organizations are adaptive systems and capable of learning to make strategic changes pertaining to sourcing arrangements; (b) organizations select the terms on which they want to compete by developing certain capabilities within the firm; (c) organizations are reflexive and over time develop competitive hysteresis which allows them to become stronger competitors. In the case of SAP AG, various sourcing arrangements were selected over its 40-year history to respond to technological and market changes.
      Citation: International Journal of Information Systems and Project Management, vol. 02, no. 04, pp. 61-74, 2014.
       
  • Business process improvement by means of Big Data based Decision Support
           Systems: a case study on Call Centers
    • Authors: Alejandro Vera-Baquero; Ricardo Colomo-Palacios; Owen Molloy; Mahmoud Elbattah;
      Abstract: Big Data is a rapidly evolving and maturing field which places significant data storage and processing power at our disposal. To take advantage of this power, we need to create new means of collecting and processing large volumes of data at high speed. Meanwhile, as companies and organizations, such as health services, realize the importance and value of "joined-up thinking" across supply chains and healthcare pathways, for example, this creates a demand for a new type of approach to Business Activity Monitoring and Management. This new approach requires Big Data solutions to cope with the volume and speed of transactions across global supply chains. In this paper we describe a methodology and framework to leverage Big Data and Analytics to deliver a Decision Support framework to support Business Process Improvement, using near real-time process analytics in a decision-support environment. The system supports the capture and analysis of hierarchical process data, allowing analysis to take place at different organizational and process levels. Individual business units can perform their own process monitoring. An event-correlation mechanism is built into the system, allowing the monitoring of individual process instances or paths.
      Citation: International Journal of Information Systems and Project Management, vol. 03, no. 01, pp. 5-26, 2015.
       
  • An overview of patient acceptance of Health Information Technology in
           developing countries: a review and conceptual model
    • Authors: Abd Ahlan; Barroon Ahmad; ; ;
      Abstract: The potential to improve the quality, efficiency, outcomes, patient safety and reduce cost of healthcare by Health Information Technology (HIT) has been established by researchers. But unfortunately HIT systems are not properly utilized or are not widely available. This problem is even more glaring in developing countries. This article presents a review of some available HIT systems in order to assess the level of their presence and the technology used in developing them. Works related to acceptance of HIT systems were also reviewed so as to study the gaps in this area and propose a solution in order to fill the gaps identified. The problems discovered from this review include lack of availability of these systems especially in developing countries, low rate of HIT systems acceptance and insufficient works on patient acceptance of HIT systems. Studying the factors that affect the acceptance of HIT systems by patients and considering the factors while developing the systems will play a significant role in getting over the aforementioned limitations. As Technology Acceptance Model (TAM) is one of the most popular models for studying users' perception and acceptance of Information System (IS)/Information Technology (IT), we proposed a conceptual model of HIT acceptance in developing countries based on TAM.
      Citation: International Journal of Information Systems and Project Management, vol. 03, no. 01, pp. 29-48, 2015.
       
  • Defining Building Information Modeling implementation activities based on
           capability maturity evaluation: a theoretical model
    • Authors: Romain Morlhon; Robert Pellerin; Mario Bourgault; ;
      Abstract: Building Information Modeling (BIM) has become a widely accepted tool to overcome the many hurdles that currently face the Architecture, Engineering and Construction industries. However, implementing such a system is always complex and the recent introduction of BIM does not allow organizations to build their experience on acknowledged standards and procedures. Moreover, data on implementation projects is still disseminated and fragmentary. The objective of this study is to develop an assistance model for BIM implementation. Solutions that are proposed will help develop BIM that is better integrated and better used, and take into account the different maturity levels of each organization. Indeed, based on Critical Success Factors, concrete activities that help in implementation are identified and can be undertaken according to the previous maturity evaluation of an organization. The result of this research consists of a structured model linking maturity, success factors and actions, which operates on the following principle: once an organization has assessed its BIM maturity, it can identify various weaknesses and find relevant answers in the success factors and the associated actions.
      Citation: International Journal of Information Systems and Project Management, vol. 03, no. 01, pp. 51-65, 2015.
       
  • The ERP post-implementation stage: a knowledge transfer challenge
    • Authors: Sylvain Goyette; Luc Cassivi; Mathieu Courchesne; Elie Elia;
      Abstract: This paper examines the knowledge transfer process in ERP post-implementation projects, and specifically between the ERP project teams and the IT support team. Case studies were conducted in three large organizations and data was collected via semi-structured interviews. Descriptive and graphical representations were used to analyze knowledge transfer processes for each case and a cross-case analysis was performed. Results from this exploratory study shed light on the relation between the ERP evolution structure and the use of knowledge transfer mechanisms based on different types of knowledge (functional and technical). This paper highlights the necessity of relying on both formal and informal knowledge transfer mechanisms to cover recurring and ad hoc exchanges between the different stakeholders responsible for the evolution of an ERP. The paper also highlights the impact of the ERP integrator and its different inclusion strategies that are critical for the knowledge being shared by the ERP project stakeholders.
      Citation: International Journal of Information Systems and Project Management, vol. 03, no. 02, pp. 5-19, 2015.
       
  • Distributed team cohesion – not an oxymoron. The impact of information
           and communications technologies on teamness in globally distributed IT
           projects
    • Authors: Olga Stawnicza; ; ; ;
      Abstract: Globally distributed IT projects are common practice in today’s globalized world. Typically, project team members’ work on interdependent tasks, with a common goal to be achieved as one team. However, being split between multiple locations impedes communication among team members and hampers the development of trust. Information and communications media enable communication between geographically distributed project team members and help to create and maintain trust within project units. Communication and trust are particularly significant for fostering a feeling of oneness among project team members. Oneness, also referred to as “teamness”, is repeatedly mentioned as one of the challenges facing global project teams. However, prior literature on teamness is very scarce and its importance is underrepresented. This research contributes to the field in two ways. First, the theoretical study based on a systematic literature review examines available evidence of teamness in globally distributed projects. Secondly, an empirical study based on interviews conducted with global project managers fills the current gap in literature on the link between use of ICT and establishing a sense of team unity. This paper draws practitioners’ attention to the importance of striving for teamness in spite of the geographical distance that exists between project team members.
      Citation: International Journal of Information Systems and Project Management, vol. 03, no. 02, pp. 23-39, 2015.
       
  • The use of Game Theory to solve conflicts in the project management and
           construction industry
    • Authors: José Ramón San Cristóbal; ; ; ;
      Abstract: A typical construction project involves a wide range of disparate professionals, in many cases geographically distributed, working together for a relatively short period of time on the design and construction of a facility. Since organizations are becoming flatter, culturally rich, geographically diverse and intensely competitive, the possibilities for conflict in such environments are greater. Negotiation is an important aspect of a project and plays an important role in resolving claims, preventing disputes, and keeping a harmonious relationship between project participants. Part of any project manager’s role as a leader is to recognize conflict, understand the sources of conflict and manage it, and to do this a project manager must be able to understand the basics of negotiation theory and have sufficient competencies to lead in such situations. To address the complex technical and human issues in negotiation, different negotiation theories and models are available which mainly include game theory, economic theory, and behavior theory. Since Game Theory provides, by its very nature, the appropriate tools for the analysis and eventual solution of conflicts of any kind, this paper uses a model based on Game Theory in order to identify the activities that are responsible for the delays in a project and divide the costs among them.
      Citation: International Journal of Information Systems and Project Management, vol. 03, no. 02, pp. 43-58, 2015.
       
  • Addressing consumerization of IT risks with nudging
    • Authors: Iryna Yevseyeva; James Turland ; Charles Morisset ; Lynne Coventry ; et al.
      Abstract: In this work we address the main issues of Information Technology (IT) consumerization that are related to security risks, and vulnerabilities of devices used within Bring Your Own Device (BYOD) strategy in particular. We propose a ‘soft’ mitigation strategy for user actions based on nudging, widely applied to health and social behavior influence. In particular, we propose a complementary, less strict, more flexible Information Security policies, based on risk assessment of device vulnerabilities and threats to corporate data and devices, combined with a strategy of influencing security behavior by nudging. We argue that nudging, by taking into account the context of the decision-making environment, and the fact that the employee may be in better position to make a more appropriate decision, may be more suitable than strict policies in situations of uncertainty of security-related decisions. Several examples of nudging are considered for different tested and potential scenarios in security context.
      Citation: International Journal of Information Systems and Project Management, vol. 03, no. 03, pp. 5-22, 2015.
       
  • Development and assessment of an instrument to measure equivocal situation
           and its causes in IS/IT project evaluation
    • Authors: Arviansyah ; Ton Spil; Jos van Hillegersberg; ;
      Abstract: Project evaluations are vital for organizations to manage and balance the costs and benefits of their IS/IT investment. Despite the importance of project evaluations, equivocal situation may limit the effectiveness of an evaluation and hinder decision-makers in generating purposeful resolutions. There is a dearth of empirical studies with regard to equivocal situation, which this study addresses by developing and measuring a construct of an equivocal situation and its causes. The equivocal situation construct is derived from the notion of equivocality and its causes are extracted from the extant literature. The developed constructs are subjected to empirical validation through Partial Least Squares (PLS) analysis by employing the data collected from knowledge professionals in IS/IT project management. The developed instrument provides a firm foundation for future studies of equivocality in IS/IT project evaluation.
      Citation: International Journal of Information Systems and Project Management, vol. 03, no. 03, pp. 25-45, 2015.
       
  • SOA enabled ELTA: approach in designing business intelligence solutions in
           Era of Big Data
    • Authors: Viktor Dmitriyev; Tariq Mahmoud; Pablo Michel Marín-Ortega; ;
      Abstract: The current work presents a new approach for designing business intelligence solutions. In the Era of Big Data, former and robust analytical concepts and utilities need to adapt themselves to the changed market circumstances. The main focus of this work is to address the acceleration of building process of a “data-centric” Business Intelligence (BI) solution besides preparing BI solutions for Big Data utilization. This research addresses the following goals: reducing the time spent during business intelligence solution’s design phase; achieving flexibility of BI solution by adding new data sources; and preparing BI solution for utilizing Big Data concepts. This research proposes an extension of the existing Extract, Load and Transform (ELT) approach to the new one Extract, Load, Transform and Analyze (ELTA) supported by service-orientation concept. Additionally, the proposed model incorporates Service-Oriented Architecture concept as a mediator for the transformation phase. On one side, such incorporation brings flexibility to the BI solution and on the other side; it reduces the complexity of the whole system by moving some responsibilities to external authorities.
      Citation: International Journal of Information Systems and Project Management, vol. 03, no. 03, pp. 49-63, 2015.
       
  • Information system conflicts: causes and types
    • Authors: Albert Boonstra; Jan de Vries; ; ;
      Abstract: Conflicts are an inherent part of organizational life and managers deal with confrontations and conflicts on an almost daily basis. Information Systems (IS) implementations are a type of change that often leads to open or hidden conflicts. Managers and others involved can only deal with such conflicts effectively if they understand the nature and causes of information system conflicts (IS conflicts). To contribute to such an understanding, this study focuses on the analysis of IS conflicts. In so doing, it aims to identify various types of IS conflicts and to develop a framework that can be helpful in assessing these conflicts. To this end, we have conducted a meta-ethnographic study – that is, we synthesized earlier case studies in which IS conflicts are described. We purposefully selected 11 descriptions of IS conflicts and we analyzed the topics, contexts, and processes of these conflicts. Based on this analysis, we propose a two-dimensional framework of IS conflicts that leads to a categorization involving four IS conflict types: task; implementation process; structure; and value conflicts. Based on the conflicts that were studied, this paper also reveals that, in reality, many IS conflicts have a hybrid form and develop from one type to another over time.
      Citation: International Journal of Information Systems and Project Management, vol. 03, no. 04, pp. 5-20, 2015.
       
  • Towards holistic goal centered performance management in software
           development: lessons from a best practice analysis
    • Authors: Thomas Murphy; Kathryn Cormican; ; ;
      Abstract: There are strong motivating factors for more effective performance measurement practices in software development. Astute practices in this domain are lauded to improve efficiency and effectiveness. However previous studies have shown that measurement in software is intricate, complex and fraught with challenges. Consequently it is poorly managed in practice. Our research seeks to better understand performance management in a real world software development setting in order to identify the challenges and generate a roadmap for improvement. This paper presents findings from an inductive analysis of a radical measurement program in a global software organization. Our study investigates the level at which non-compliance with best practice can explain the company’s disappointing results. We found that a narrow focus on projects, rather than on organizational goals, has seriously hindered its success. We also found that the rate of change in the organization as a whole was impinging on the effective implementation of its measurement program. An analysis of the results demonstrates just how challenging software measurement is. The findings provide an evaluation of best practice relative to the literature that is informed by real industry experience.
      Citation: International Journal of Information Systems and Project Management, vol. 03, no. 04, pp. 23-36, 2015.
       
  • Why advertise the obvious' Learning outcomes from analyzing
           advertisements for recruitment of Swedish IS/IT project managers
    • Authors: Leif Marcusson; Siw Lundqvist; ; ;
      Abstract: When Swedish employers advertise for IS/IT project managers they tend to list almost obvious qualification requirements instead of describing those that are unique for their companies’ competitiveness, or more precisely, instead of expressing those that really matters. The research behind this paper studied job advertisements during four years (2010–2013). The findings point to an inadequate ability to understand and/or express the requirements that should be decisive for the appointment in order to grasp the essence of what the job actually involves, which brings on problems for both the applicants and the employers. The practical implications of the study pursue a need for employers to stop advertising mostly general requirements for the benefit of more specified ones, that take the sector’s, the organization’s and the project’s requirements into consideration. By doing so, the prospect applicants have a better opportunity to understand what a certain job entails and the employers have a better chance to appoint the right individual. The research implications point to a need for acknowledging, and set about solving, problems concerning qualification requirements in advertisements for IS/IT project managers.
      Citation: International Journal of Information Systems and Project Management, vol. 03, no. 04, pp. 39-56, 2015.
       
  • Developing and enforcing internal information systems standards:
           InduMaker’s Standards Management Process
    • Authors: Claudia Loebbecke; Bernhard Thomas; ; ;
      Abstract: It is widely agreed that standards provide numerous benefits when available and enforced. Company-internal Information Systems (IS) management procedures and solutions, in the following coined IS ‘standards’, allow for harmonizing operations between company units, locations and even different service providers. However, many companies lack an organized process for defining and managing internal IS standards, which causes uncertainties and delays in decision making, planning, and design processes. In this case study of the globally operating InduMaker (anonymized company name), an established manufacturing supplier, we look into the company-internal management of IS standards. Theoretically grounded in the organizational and IS-focused literature on business process modelling and business process commoditization, we describe and investigate InduMaker’s newly developed Standard Management Process (SMP) for defining and managing company-internal business and IS standards, with which the multinational pursues offering clear answers to business and IT departments about existing IS standards, their degree of obligation, applicability, and scope at any time.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 01, pp. 5-24, 2016.
       
  • A new approach to managing Lessons Learned in PMBoK process groups: the
           Ballistic 2.0 Model
    • Authors: Marcirio Chaves; Cíntia Araújo; Laura Teixeira; Debora Rosa; Irapuan Júnior
      Abstract: In any organization, dealing with lessons learned is a complex issue that involves people, processes and technologies. Although lessons learned processes are already well established in the project management community, the use of modern web technologies to support them is still in its infancy. This paper introduces a new model to manage lessons learned in PMBoK process groups. This model draws upon interdisciplinary literature, which embeds lessons learned processes, shared context and Web 2.0 service models. The model is supported by Web 2.0 technologies and centered in PMBoK process groups to allow a thorough overview of the project. An exploratory focus group was set up to validate the model qualitatively within a constructivist ontology and an interpretive epistemology. The adoption of this model can help academics and practitioners using PMBoK process groups to acquire a better understanding of managing lessons learned in projects.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 01, pp. 27-45, 2016.
       
  • Adoption of web-based group decision support systems: experiences from the
           field and future developments
    • Authors: Jos van Hillegersberg; Sebastiaan Koenen; ; ;
      Abstract: While organizations have massively adopted enterprise information systems to support business processes, business meetings in which key decisions are made about products, services and processes, are usually held without much support of information systems. This is remarkable as group decision support systems (GDSS) seems to fit for this purpose. They have existed for decades and modern versions benefit of web-based technologies, enabling low cost any-place, any time and device independent meeting support. In this exploratory case research, we study nine organizations in four different adoption categories to learn more about the reasons for the relatively slow adoption of web-based GDSS. Using the Fit-Viability adoption framework we conduct interviews with organizations that have experience with using GDSS. We conclude that adopting GDSS requires considerable and carefully planned change of processes that are deeply grounded in the organization. Existing meeting routines need to be adapted. Introduction needs to be carefully planned and room for face-to-face meetings and creativity sessions away from the keyboard need to be built in depending on the type of meeting. Not all companies find the cost level affordable. Clear and convincing business cases are lacking. Still the added value is ranked highly and there are frequent and enthusiastic user organizations that may lead the way for others. Their success stories show others how to mitigate problems.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 01, pp. 49-64, 2016.
       
  • Managing project interdependencies in IT/IS project portfolios: a review
           of managerial issues
    • Authors: Sameer Bathallath; Åsa Smedberg; Harald Kjellin; ;
      Abstract: Adequately managing project interdependencies among diverse and simultaneous projects is deemed critical for successful implementation of project portfolios. The challenge is significant because it may entail managing a complex network of project interdependencies that keeps changing over time. The present study investigates the managerial challenges that may undermine effective management of project interdependencies in IT/IS project portfolios. The investigation is based on evidence from reviewing relevant literature and documented studies associated with managing project interdependencies. The main contribution of this study is to discuss three managerial challenges of project interdependencies in project portfolios. We discuss the challenges from three perspectives: types of interdependencies; patterns of interaction in interdependencies; and cost/benefit impact of project interdependencies.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 01, pp. 67-82, 2016.
       
  • Improving intercultural competency in global IT projects through
           recognition of culture-based behaviors
    • Authors: Richard Amster; Christina Böhm; ; ;
      Abstract: The success of global IT projects is highly influenced by culture-based behaviors. Issues between individuals arise when behaviors are (mis-)perceived, (mis-)interpreted, and (mis-)judged by using the perceiver’s expectations, beliefs, and values. Misperception results when the behavior is not anticipated because it would not occur in ones own culture. As a result, behavior should be the starting point for cross-cultural research. But, studies have primarily focused on belief and value systems which are more abstract and less specific than behaviors. This paper presents a study that analyzed cultural behavioral differences between Indian project managers and their counterparts in other countries. The conducted qualitative, semi-structured interviews revealed insights into cross-cultural challenges and shed light on the complex ways that culture-based behaviors impact IT projects. The study identified 127 behaviors that significantly affected project success and cross-cultural cooperation between Indian managers and managers from all over the world. These behaviors were grouped into 19 behavior clusters. Understanding these behavior clusters, and correlating these behaviors to values and beliefs, will improve project collaboration, and inform cross-cultural training strategies. In addition, existing cultural dimensions were reduced in scope, additional dimensions were defined for clarity, and new business-related dimensions were identified. Finally, based on the study’s results, the paper suggests four important components that should be added to cross-cultural training programs for international project managers.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 02, pp. 5-20, 2016.
       
  • The application of post tender negotiation procedure: a public sector
           procurement perspective in UK
    • Authors: Peter Manso; Athanasios Nikas; ; ;
      Abstract: Post Tender Negotiation (PTN) procedure is part of the tendering process in procurement of goods and services. The procedure could be triggered if the initial tendering activity does not result in the selection of a supplier. This could be due to a lack of clear Value for Money (VfM) bidder. The PTN procedure is sparingly applied in the UK public sector procurement and the reasons adduced for this are based on ethical considerations. The UK Office of Government Procurement (OGP), formerly known as the Office for Government Commerce (OGC) and the European Union (EU) are the chief proponents of restricting the use of PTN to exceptional cases. The premise of their argument is that the buyer could unethically tilt her/his actions in the process of applying the PTN procedure to favor certain suppliers. It is the argument of this paper that buyers from the public sector in UK are being deprived of the procedure’s benefit and therefore, the restrictions should be relaxed. Evidence from this study suggests that the procedure could offer the opportunity for further clarifications of supplier’s bid. The study also identifies that, for PTN to be successful, factors ensuring success in negotiations including cooperation should be present.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 02, pp. 23-39, 2016.
       
  • Use Cases and Collaboration Scenarios: how employees use socially-enabled
           Enterprise Collaboration Systems (ECS)
    • Authors: Petra Schubert; Johannes Glitsch; ; ;
      Abstract: In recent years we have seen the emergence of a new type of collaboration software, the so-called “Enterprise Social Software”. The “social features” of this software type have stimulated a renewed interest in Enterprise Collaboration Systems (ECS). In this article we present findings from a longitudinal research project on the introduction and use of ECS in companies. We argue that ERP Systems and ECS are inherently different and that the process-paradigm that is common to ERP cannot be applied identically to ECS. To address this issue, we suggest the two concepts use case and collaboration scenario for the analysis and description of collaboration activity in companies. From the literature and 26 case studies we identified typical use cases and collaboration scenarios that can serve as blueprints for ECS introduction projects. The longitudinal objective of our research is to assist companies with their ECS initiatives and to provide them with a catalog of existing use cases and collaboration scenarios from various industry settings.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 02, pp. 41-62, 2016.
       
  • A qualitative study of success criteria in Norwegian agile software
           projects from suppliers’ perspective
    • Authors: Lubna Siddique; Bassam Hussein; ; ;
      Abstract: This paper provides practical insights into the success criteria in agile projects in the Norwegian software industry. We conducted 32 interviews with practitioners working with agile projects. The findings revealed two fundamental differences that distinguish the perception of success in agile projects from that in projects that are based on the waterfall approach. Firstly, the evaluation is carried out on a regular basis after each increment. This regular and continuous measurement of success contributes several advantages, including greater commitment and involvement from the customer and a higher level of mutual trust between the supplier and the customer; and thus leads to better knowledge sharing and reduced task uncertainty. The reduction of task uncertainty provides more predictability about the direction of the project and better grounds for change control; not least, it allows room to consider multiple and subjective assessments by various stakeholders. Secondly, there is a stronger emphasis on customer satisfaction. Customer satisfaction is measured in terms of how quickly the customer obtains value from the project. The continuous assessment of success at the end of each iteration also has a significant, positive impact on the customer’s evaluation of the project outcome.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 02, pp. 63-79, 2016.
       
  • Exploring the relationship between sustainability and project success -
           conceptual model and expected relationships
    • Authors: Gilbert Silvius; Ron Schipper; ; ;
      Abstract: Sustainability is one of the most important challenges of our time. Companies are integrating sustainability in their marketing, communication and their actions. Sustainability has more recently also been linked to project management. The logic behind this link is that sustainability needs change and projects are realizing change. Several studies explored how the concept of sustainability impact project management. The research project reported in this paper elaborates on these works by studying how sustainability affects project success. Project managers, logically, strive for project success and considering sustainability may influence this success. Based upon a review of relevant literature, the paper develops a conceptual model that provides a more detailed understanding of how considering different dimensions of sustainability may affect the individual criteria of project success. The study also provides a conceptual mapping of the different relationships between dimensions of sustainability and criteria of project success. This mapping shows that the most positive relationships are expected for the relationship between sustainability and the success criteria stakeholder satisfaction, future readiness and controlled project execution. The expected relationship between considering sustainability and completing the project on schedule and within budget is uncertain.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 03, pp. 5-22, 2016.
       
  • PESTOL - Framework for «Project Evaluation on Strategic, Tactical and
           Operational Levels»
    • Authors: Youcef Zidane; Agnar Johansen; Bassam Hussein; Bjørn Andersen;
      Abstract: The paper focuses on the development of the ex-post conceptual holistic framework for Project Evaluation on Strategic, Tactical and Operational Levels, the PESTOL model, by reviewing different definitions of project success and/or failure and combining the findings with the logic framework. The model reflects the project life cycle by considering all project phases, such as identification and conception. To demonstrate the relevance of the developed model, the authors applied it to a project case, the Algerian East–West Highway megaproject. The project has attracted media attention and a number of media discussions of the project have been limited to the completion of the project in a short-term perspective. In this regard, the discussions have been notably associated with delays and expenditures coming in over budget, referring to project efficiency. One reason for the media focus on these aspects alone is that they can easily be measured. The relevance of the project and its effects - whether it attains its goals and objectives measured in terms of effectiveness, including impact and sustainability - can only be verified at a later stage, after the project has delivered its results. These are much broader aspects and are therefore difficult to measure.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 03, pp. 25-41, 2016.
       
  • Issues for the long-term management of Social Business Documents
    • Authors: Verena Hausmann; Susan Williams; ; ;
      Abstract: Social business documents are currently one of the fastest growing content types within organizations. As carriers of important business information they require systematic management to ensure their content is available, accurate and protected over the long-term. To achieve this requires a deep understanding of their structure, nature and use. In this paper we present the findings of a preliminary study of social business documents. The aim of the study is to understand how social business documents are structured and to identify the issues and challenges that surround their management. Through an analysis of social business documents in four different systems we identify and compare their structural components from a user perspective. From this cross document/cross system analysis we develop a conceptual model for social business documents and identify issues for their long-term management. Our findings also identify the need for more in-depth modeling for which we propose methods to assist in understanding the syntactic and semantic structure of social business documents and how these change over the life of a social business document.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 03, pp. 45-61, 2016.
       
  • Challenges of adopting agile methods in a public organization
    • Authors: Jouko Nuottila; Kirsi Aaltonen; Jaakko Kujala; ;
      Abstract: Agile development methods are widely used among business enterprises. Since the introduction of the Agile Manifesto in 2001, several agile methods have been implemented, first in single-team set-ups and later in larger multi-team set-ups for complex Information Technology (IT) system development. However, the adoption of agile methods has been slow in the public sector. This is also reflected in the academic literature, as there are only a few studies discussing agile adoption in public organizations. This paper contributes to research on the use of agile practices specifically in the context of public organizations, and sheds light on the challenges a public organization may face while adopting these practices. The aim of this paper is to identify and categorize the challenges that may hinder efficient adoption and use of agile methods in public IT projects that include private software vendors. This research is based on a case study of a large governmental office. As a result, this paper presents several categories of identified challenges, the root causes of these challenges, and a discussion of the characteristics of these challenges for the public sector.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 03, pp. 65-85, 2016.
       
  • Understanding dyadic promoter-stakeholder relations in complex projects
    • Authors: Janita Vos; Albert Boonstra; Marjolein Achterkamp; ;
      Abstract: In this study, we propose a Bilateral Double Motive framework of stakeholder cooperation in complex projects. The framework analyses and explains dyadic promoter-stakeholder relationships at a micro level by acknowledging both transactional and relational motives. We demonstrate the framework’s usefulness by illustrating its explanatory power in two instances of cooperation and two of non-cooperation within two health information technology projects. The study contributes to project management theory through its combined focus on transactional and relational motives. Further, the study contributes to practice by providing a tool for planning and evaluating cooperation in health Information Technology projects and similar complex multi-stakeholder environments.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 04, pp. 5-23, 2016.
       
  • A process framework for information security management
    • Authors: Knut Haufe; Ricardo Colomo-Palacios; Srdan Dzombeta; Knud Brandis; Vladimir Stantchev
      Abstract: Securing sensitive organizational data has become increasingly vital to organizations. An Information Security Management System (ISMS) is a systematic approach for establishing, implementing, operating, monitoring, reviewing, maintaining and improving an organization's information security. Key elements of the operation of an ISMS are ISMS processes. However, and in spite of its importance, an ISMS process framework with a description of ISMS processes and their interaction as well as the interaction with other management processes is not available in the literature. Cost benefit analysis of information security investments regarding single measures protecting information and ISMS processes are not in the focus of current research, mostly focused on economics. This article aims to fill this research gap by proposing such an ISMS process framework as the main contribution. Based on a set of agreed upon ISMS processes in existing standards like ISO 27000 series, COBIT and ITIL. Within the framework, identified processes are described and their interaction and interfaces are specified. This framework helps to focus on the operation of the ISMS, instead of focusing on measures and controls. By this, as a main finding, the systemic character of the ISMS consisting of processes and the perception of relevant roles of the ISMS is strengthened.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 04, pp. 27-47, 2016.
       
  • Thematic grouping for messages in major events
    • Authors: Wallace Pinheiro; Ricardo Fernandes; Luciene Souza; ;
      Abstract: "The process of information evaluation may compete with the decision making process by requiring the limited cognitive resources. In the case of Major Events, such as the Football World Cup or the Olympic Games, the thematic grouping of every information may be overwhelming. The theme switching caused by information associated with a different thematic group may be modelled as an interruption in multitasking set-ups. Thus, automate the thematic grouping of information may facilitate the decision makingprocess by reducing the theme switching for a decision maker when he reads a set of messages. It was used clustering techniques with multi-criteria to group the messages in themes. These criteria were implemented as configurable operators. To achieve a better comprehension of those parameters, we introduced the concepts of Thematic strength (TS) and Thematic Density (TD). The evaluation of the strategy was made over a set of operational messages available in the Pacificador system during the 2014FIFA World Cup."
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 04, pp. 51-65, 2016.
       
  • Formal approach to modeling of modern Information Systems
    • Authors: Bálint Molnár ; András Benczúr; András Béleczki; ;
      Abstract: Most recently, the concept of business documents has started to play double role. On one hand, a business document (word processing text or calculation sheet) can be used as specification tool, on the other hand the business document is an immanent constituent of business processes, thereby essential component of business Information Systems. The recent tendency is that the majority of documents and their contents within business Information Systems remain in semi-structured format and a lesser part of documents is transformed into schemas of structured databases. In order to keep the emerging situation in hand, we suggest the creation (1) a theoretical framework for modeling business Information Systems; (2) and a design method for practical application based on the theoretical model that provides the structuring principles. The modeling approach that focuses on documents and their interrelationships with business processes assists in perceiving the activities of modern Information Systems.
      Citation: International Journal of Information Systems and Project Management, vol. 04, no. 04, pp. 69-89, 2016.
       
  • Enterprise collaboration systems: addressing adoption challenges and the
           shaping of sociotechnical systems
    • Authors: Clara Greeven; Susan Williams; ; ;
      Abstract: This article examines the adoption challenges organizations encounter when they introduce enterprise collaboration systems (ECS) and the measures that can be used, i.e. actions that can be taken, to address these challenges. The aim of the article is to provide an overview of the multitude of different ECS adoption challenges and measures, and based on these, to lay the theoretical and analytical basis for studying the shaping of such complex sociotechnical systems. For this purpose, a qualitative meta-analysis of the academic literature and interviews with companies were conducted, which resulted in a collection of ECS challenges and measures classified and analyzed with regard to their specific spatiotemporal aspects. Drawing on the results of this study, research imperatives, which include the call for studying ECS over multiple time frames and settings, are presented. These will be examined in greater depth as part of our wider, multidisciplinary research program that focuses on enterprise collaboration systems use in the emerging digital workplace.
      Citation: International Journal of Information Systems and Project Management, vol. 05, no. 01, pp. 5-23, 2017.
       
  • Developing offshore outsourcing practices in a global selective
           outsourcing environment – the IT supplier’s viewpoint
    • Authors: Anne-Maarit University of Turku; Linnéa University of Turku; Ville University of Turku; ;
      Abstract: Currently, internal IT organizations use outsourcing and offshore arrangements to achieve cost savings and gain access to new capabilities. It was found that suppliers’ personnel at the operational level can face challenges with internalizing their operations based on the agreed outsourcing practices and transferred responsibilities. This study gives voice to the supplier and studies the impact of offshore outsourcing operation development activities. The internal IT unit from Nokia Devices selectively outsourced global IT service activities and responsibilities to the IT supplier. The outsourced activities were implemented by offshore centers in India and China. It was found that the global selective outsourcing environment (GSOE) did not provide a solution to all of their expectations, and new unexpected challenges occurred. Several practices, communication and information sharing, and behavior-related lessons learned items were identified. It was found that the GSOE operation needs to be developed and implemented in an agile and incremental manner, instead of a singular implementation approach. Also, the globally distributed teams’ group dynamics critically impacted on the teams’ ability to work. The lessons learned items and recommendations can be utilized by other companies during their mode-of-operation development.
      Citation: International Journal of Information Systems and Project Management, vol. 05, no. 01, pp. 27-43, 2017.
       
  • Change management lessons learned for Lean IT implementations
    • Authors: Jörn Kobus; Markus Westner; Susanne Strahringer; ;
      Abstract: Lean Management is a standard production mode that has been familiar to production organizations for several decades. To date, however, academic literature has presented surprisingly little information about the application of Lean Management in Information Technology (IT) organizations, or what is called Lean IT. Drawing upon an empirical qualitative case study of the IT departments of two multinational companies, in this paper we identify change management lessons learned for Lean IT implementations, as well as seven characteristics of a corresponding change management approach. As an extension of our work, researchers should validate and expand our initial findings, preferably in a quantitative setting.
      Citation: International Journal of Information Systems and Project Management, vol. 05, no. 01, pp. 47-60, 2017.
       
  • Tackling the digitalization challenge: how to benefit from digitalization
           in practice
    • Authors: Päivi Parviainen; Maarit Tihinen; Jukka Kääriäinen; Susanna Teppola;
      Abstract: Digitalization has been identified as one of the major trends changing society and business. Digitalization causes changes for companies due to the adoption of digital technologies in the organization or in the operation environment. This paper discusses digitalization from the viewpoint of diverse case studies carried out to collect data from several companies, and a literature study to complement the data. This paper describes the first version of the digital transformation model, derived from synthesis of these industrial cases, explaining a starting point for a systematic approach to tackle digital transformation. The model is aimed to help companies systematically handle the changes associated with digitalization. The model consists of four main steps, starting with positioning the company in digitalization and defining goals for the company, and then analyzing the company’s current state with respect to digitalization goals. Next, a roadmap for reaching the goals is defined and implemented in the company. These steps are iterative and can be repeated several times. Although company situations vary, these steps will help to systematically approach digitalization and to take the steps necessary to benefit from it.
      Citation: International Journal of Information Systems and Project Management, vol. 05, no. 01, pp. 63-77, 2017.
       
  • An extension of the technology acceptance model for business intelligence
           systems: project management maturity perspective
    • Authors: Mirjana Pejić Bach; Jovana Zoroja; Amer Čeljo; ;
      Abstract: Business intelligence systems (BISs) refer to wide range of technologies and applications useful for retrieving and analyzing the large amount of information with the goal to generate knowledge useful for making effective business decision. In order to investigate adoption of BISs in companies, we propose a model based on the technology acceptance model (TAM) that is expanded by variables representing the concept of a project management maturity (PMM). The survey on the sample of USA companies has been conducted with the chief information officer (CIO) as the main informant. Structural equations model has been developed in order to test the research model. Results indicate that TAM expanded with the notion of PMM is useful in increasing understanding of BISs adoption in companies.
      Citation: International Journal of Information Systems and Project Management, vol. 05, no. 02, pp. 5-21, 2017.
       
  • The rise of the prosumer: an analysis of self-service technology adoption
           in a corporate context
    • Authors: Eoghan National University of Ireland; Kathryn National University of Ireland; ; ;
      Abstract: The adoption of self-service technology (SST) has been well researched in consumer contexts but, despite the existing body of work, few studies have investigated in detail the specific determinants for user satisfaction in a corporate context. This study attempts to address this deficit. The goal of our work is to examine employees’ perception of SST. To do this, four dimensions of the SSTQUAL quality scale namely (a) functionality; (b) security; (c) design and (d) customization were adapted to collect data from 182 knowledge workers in a financial services multi-national organization. The findings lead to the following insights. First respondents believe that SSTs can perform the task required in a timely and straightforward manner. They also feel that transactions are safe and secure. However, we learned that, although essential to user satisfaction, respondents have concerns regarding the design and customization of the technology. They believe that the technology employed is not user centric. Furthermore, respondents are not pleased with the layouts or aesthetics of the technology and they feel that the features are not personalized for their specific requirements. The study is important for many reasons. First, it expands the discussion on SST adoption by focusing on the corporate context thus contributing to the body of knowledge in the domain. Second, it captures and analyses real world empirical data and helps bridge the gap between theory and practice. Finally, the findings can help service providers to create effective user driven solutions.
      Citation: International Journal of Information Systems and Project Management, vol. 05, no. 02, pp. 25-39, 2017.
       
  • Are project managers ready for the 21th challenges' A review of
           problem structuring methods for decision support
    • Authors: José Mateo; Emma Navamuel; María Villa; ;
      Abstract: Numerous contemporary problems that project managers face today can be considered as unstructured decision problems characterized by multiple actors and perspectives, incommensurable and/or conflicting objectives, and important intangibles. This work environment demands that project managers possess not only hard skills but also soft skills with the ability to take a management perspective and, above all, develop real leadership capabilities. In this paper, a family of problem structured methods for decision support aimed at assisting project managers in tackling complex problems are presented. Problem structured methods are a family of soft operations research methods for decision support that assist groups of diverse composition to agree a problem focus and make commitments to consequential action. Project management programs are challenged to implement these methodologies in such a way that it is organized around the key competences that a project manager needs in order to be more effective, work efficiently as members of interdisciplinary teams and successfully execute even a small project.
      Citation: International Journal of Information Systems and Project Management, vol. 05, no. 02, pp. 43-56, 2017.
       
  • Use of cloud computing services in micro and small enterprises: a fit
           perspective
    • Authors: Patrick Wamuyu; ; ; ;
      Abstract: Micro and Small Enterprises (MSEs) require the right Organizational Information and Communication Technology Infrastructure (OICTI) to provide them with the essential functionalities to support their business processes. In order to have the right OICTI, MSEs are expected to make huge investments in financial and human resources, to purchase, deploy and maintain Information and Communications Technologies (ICTs). Cloud Computing Services (CCS) avail OICTI, for a fraction of the resources required to own private ICT infrastructure. The purpose of this study was to assess the fit between the MSE’s OICTI needs and the information processing capabilities of CCS and how this fit influences CCS adoption in the Kenyan MSEs. The research was quantitative in nature, in which, a theory-based model grounded on the task technology fit, organization information processing and technology-organization-environment theories was developed and validated. Study findings suggest strong correlations between MSEs’ tasks and CCS and between MSEs’ information processing needs and CCS information processing capabilities. Other factors identified as influencing CCS procurement are affordability and the relationship between the CCS providers and the MSEs. The study contributes to the academic literature on technology adoption in MSEs by showing that there exists a multidimensional fit between CCS and MSEs’ OICTI requirements.
      Citation: International Journal of Information Systems and Project Management, vol. 05, no. 02, pp. 59-81, 2017.
       
  • Factors influencing the organizational adoption of cloud computing: a
           survey among cloud workers
    • Authors: Mark Stieninger; Dietmar Nedbal; Werner Wetzlinger; Gerold Wagner; Michael A. Erskine
      Abstract: Cloud computing presents an opportunity for organizations to leverage affordable, scalable, and agile technologies. However, even with the demonstrated value of cloud computing, organizations have been hesitant to adopt such technologies. Based on a multi-theoretical research model, this paper provides an empirical study targeted to better understand the adoption of cloud services. An online survey addressing the factors derived from literature for three specific popular cloud application types (cloud storage, cloud mail and cloud office) was undertaken. The research model was analyzed by using variance-based structural equation modelling. Results show that the factors of compatibility, relative advantage, security and trust, as well as, a lower level of complexity lead to a more positive attitude towards cloud adoption. Complexity, compatibility, image and security and trust have direct and indirect effects on relative advantage. These factors further explain a large part of the attitude towards cloud adoption but not of its usage.
      Citation: International Journal of Information Systems and Project Management, vol. 06, no. 01, pp. 5-23, 2018.
       
  • Determinants of analytics-based managerial decision-making
    • Authors: Usarat Kasetsart University; Bernhard University of Technology Sydney; Maria-Luise University of Technology Sydney; ;
      Abstract: This study investigates how managerial decision-making is influenced by Big Data analytics, analysts’ interaction skills and quantitative skills of senior and middle managers. The results of a cross-sectional survey of senior IT managers reveal that Big Data analytics (BDA) creates an incentive for managers to base more of their decisions on analytic insights. However, we also find that interaction skills of analysts and – even more so – managers’ quantitative skills are stronger drivers of analytics-based decision-making. Finally, our analysis reveals that, contrary to mainstream perceptions, managers in smaller organizations are more capable in terms of quantitative skills, and they are significantly more likely to base their decisions on analytics than managers in large organizations. Considering the important role of managers’ quantitative skills in leveraging analytic decision support, our findings suggest that smaller firms may owe some of their analytic advantages to the fact that they have managers who are closer to their analysts – and analytics more generally.
      Citation: International Journal of Information Systems and Project Management, vol. 06, no. 01, pp. 27-40, 2018.
       
  • ERP systems selection in multinational enterprises: a practical guide
    • Authors: Moutaz Haddara; ; ; ;
      Abstract: The Enterprise Resource Planning (ERP) system selection is an early phase in the ERP adoption process. When organizations evaluate an ERP, they commonly develop their own selection criteria that usually involve various system and vendor related factors. While the selection process is critical, however, there is an apparent research gap in literature. The ERP selection effort also focuses on the system’s fit with the organizational requirements and needs. Thus, the selection phase is critical, because if an organization chooses an unfit ERP, the whole project could be predestined to fail. This research provides an overview of an ERP selection process at an overseas branch office of a multinational company. The process employed a simple multi-attribute rating technique (SMART) for evaluation. In addition, this research presents how cross-border data protection laws between the parent company and its branch have influenced the selection process. As the ERP system has been implemented successfully, the method and the selection factors have been proven adequate for the selection process.
      Citation: International Journal of Information Systems and Project Management, vol. 06, no. 01, pp. 43-57, 2018.
       
  • Lifespan of information service firms in Japan: a survival analysis
    • Authors: Seigo Matsuno; Yasuo Uchida; Tsutomu Ito; Takao Ito;
      Abstract: The purpose of this paper is an analysis of survival in the Japanese information service industry. Information service firms are generally classified into two typical patterns. One is the group of independent firms such as software vendors, and the other is the group of non-independent such as subsidiaries established by spinning off and so on. We used a sample of 334 firms in Japan and analyzed by Kaplan-Meier estimator method and Cox proportional hazard regression model in order to investigate the difference of survival between these two groups and/or among other attributes. As a result, the lifespan of the information service firms significantly depends on the degree of system integration sales ratio, software development sales ratio, and entrusted processing sales ratio. On the contrary, property of non-independence and high sales ratio with main customers have a negative influence on their survival rates, i.e. lifespan. The paper discusses these results and offers some managerial implications, and future research opportunities are provided.
      Citation: International Journal of Information Systems and Project Management, vol. 06, no. 01, pp. 61-70, 2018.
       
  • Considering sustainability in projects: exploring the perspective of
           suppliers
    • Authors: Rutger T. Peenstra; A.J.Gilbert Silvius; ; ;
      Abstract: Projects play an important role in the development towards a more sustainable society. Companies are integrating sustainability in their strategies, processes and actions. In the implementation of strategies, projects play an essential role. The relationship between sustainability and project management is therefore being addressed in a growing number of studies and publications and sustainability can be considered one of the recent trends in project management. However, there is still a gap between the literature on sustainability in project management and what is carried out in practice. A logical enabler for the consideration of sustainability in projects may be the demand of the client in the project, although the supplier’s strategy may also be an enabler of sustainability. This article therefore reports a study into the enablers of the integration of sustainability in projects as perceived by project suppliers. The study used Q-methodology to explore different subjective patterns of perceived enablers. Based on the factor analysis of 19 Q-sorts, we discovered three distinct patterns of enablers of the integration of sustainability, that we labelled as “Benefits driven”, “Demand and intrinsic motivation driven” and “Demand and Strategy driven”. As expected, the study found that for project suppliers, integrating sustainability in projects is strongly dependent on the demand and willingness of the customer to pay for sustainability. However, adoption of sustainability could also be a differentiator for suppliers. It should therefore be questioned whether a contractor should wait for the customer to ask for sustainability, or whether he should proactively take action himself.
      Citation: International Journal of Information Systems and Project Management, vol. 06, no. 02, pp. 5-22, 2018.
       
  • Perspectives on reusing codified project knowledge: a structured
           literature review
    • Authors: André South Westphalia University of Applied Sciences; Benjamin South Westphalia University of Applied Sciences; ; ;
      Abstract: Project documentation represents a valuable source of knowledge in project-based organizations. The practical reality is, however, that the knowledge codified in project documents is hardly re-used in future projects. A central problem in this context is the extensive amount of usually textual material. As a consequence, computer-assisted processes are indispensable in order to analytically manage the constantly growing and evolving databases of available project documents. The goal of this study is to summarize the current research focusing on the computer-assisted reuse of textually codified project knowledge and to define the corresponding state-of-the-art in this this specific field of information systems research. As a result of a literature review, this study structures the body of research contributions and outlines what kinds of computer-assisted techniques are incorporated, what practical application areas these solutions address, and in what business domains they are applied. In particular, this should point out research opportunities and thereby make a contribution to the further development of knowledge management in project environments.
      Citation: International Journal of Information Systems and Project Management, vol. 06, no. 02, pp. 25-43, 2018.
       
  • Governance of inter-organizational systems: a longitudinal case study of
           Rotterdam’s Port Community System
    • Authors: Dissa R. Chandra; Jos van Hillegersberg; ; ;
      Abstract: An increasing use of inter-organizational systems, as Port Community System (PCS), can be observed in port collaborations. As multiple organizations often rely on PCS, even for business-critical processes, proper governance of these systems is crucial. This study aims to explain the governance of inter-organizational port collaborations using a lifecycles paradigm. The governance is explored using three points of view – i.e. governance mechanisms, governance aspects, and governance models – and by describing the actors’ roles in collaborations. A case study in the port of Rotterdam is analyzed to explain how these actors affect the governance models through the mechanisms to govern the aspects in each lifecycle stage. The port collaboration in Rotterdam has gone through three full governance lifecycles and has entered the fourth iteration after the set-up of Portbase. During the last two cycles, the collaboration has maintained its Network Administrative Organization governance model. This case study analysis of Rotterdam’s port collaboration provides an example of how a systematic approach could help to discuss and communicate the governance of inter-organizational port collaboration systems and gives some lessons learned for other collaborations.
      Citation: International Journal of Information Systems and Project Management, vol. 06, no. 02, pp. 47-68, 2018.
       
  • IT program management challenges: insights from programs that ran into
           difficulties
    • Authors: R. Alexander Teubner; ; ; ;
      Abstract: The use of Information Technology (IT) to drive organizational change has gained momentum in both for-profit and not-for-profit organizations, and currently culminates in a vivid discussion on what many call “Digital Transformation”. It is not surprising then that practitioners seek guidance on how to manage such transformation. Professional bodies have addressed this need by issuing best practice standards for Program Management (PgM), but we know little about their value in managing programs in general and IT programs in particular. Academic research on IT PgM is still in its very infancy. Taking this as motivation, we have investigated the challenges that managers faced in five IT programs that encountered problems. Our analysis reveals a set of management issues and shortcomings including, among others, a lack of architectural overview, difficulties in dealing with scope changes, stakeholder interest, diverse business groups and cultures, as well as a lack of internal PgM competences and unclear management responsibilities. In this paper, based on our findings, we present a first checklist for managing IT programs across their life cycle. Though still tentative and not necessarily comprehensive, we were able to confirm that our checklist provides relevant guidance for managing IT programs in practice.
      Citation: International Journal of Information Systems and Project Management, vol. 06, no. 02, pp. 71-92, 2018.
       
  • An interpretive study on the role of top managers in enterprise resource
           planning (ERP) business value creation
    • Authors: José Fernando López-Muñoz; Alejandro Escribá-Esteve; ; ;
      Abstract: This paper contributes to the growing body of literature on enterprise resource planning (ERP) business value by investigating organizational ERP development in view of the active involvement, vision, and direction of top management teams (TMTs). A top-down approach to ERP adoption and implementation was adopted with socio-material and social construction assumptions about the mechanisms that generate ERP business value. A single ERP case study was analyzed in an industrial setting by interpretive means, thus providing theoretically based, detailed and interesting insights. Our research suggests that ERP benefits emerge during the TMT’s encounters with the ERP system through pragmatic action and situated improvisations. Our findings suggest that ERP adoption is strongly influenced by TMT characteristics and social processes, while complementary process-change needs are perceived by the executive participation during implementation. We also suggest that when the ERP system goes live, a synergistic relationship termed TMT-IT imbrication will create the technological infrastructure perceived as ERP value. At this post-implementation stage, various TMT characteristics and processes are proposed that greatly influence top managers’ patterns of imbrication behavior. Several propositions are developed and summarized in a framework to enhance the current understanding of managerial agency in achieving business benefits from ERP systems. The paper concludes with implications for top managers and future research directions.
      Citation: International Journal of Information Systems and Project Management, vol. 07, no. 04, pp. 5-29, 2019.
       
  • An empirical analysis on the effects of investment assessment methods on
           IS/IT project success
    • Authors: Meltem Boğaziçi University; Furkan Boğaziçi University; Burç Boğaziçi University; ;
      Abstract: As organizations’ investments on information systems/information technology (IS/IT) increase, the assessment methods used during IS/IT investment decision-making process holds more and more importance. Since successful IS/IT projects are key to the sustainability of an organization, identifying the factors which have effects on project success carries useful insights. In this study, 18 assessment methods are identified based on the literature. A novel classification method is proposed and assessment methods are classified into financial, strategic, and organizational categories. A novel rule-based method for determining the size of IS/IT projects is also proposed. Detailed information on project characteristics, employed IS/IT assessment methods, and project success is collected for 110 real-world IS/IT projects. The collected data is utilized in ANOVA and Regression tests to examine the factors which affect project success. Use of organization-related assessment methods, which is proposed in this study, is found to increase the success rate of the projects. Obligation towards the project and use of multi-criteria methodology have significant relationships with project success whereas project size, use of gut feeling during evaluation, and employed system development methodology do not have statistically significant impacts on project success.
      Citation: International Journal of Information Systems and Project Management, vol. 07, no. 04, pp. 33-52, 2019.
       
  • Towards design of citizen centric e-government projects in developing
           country context: the design-reality gap in Uganda
    • Authors: Stephen Kyakulumbye; Shaun Pather; Mmaki Jantjies; ;
      Abstract: E-government projects should be at the heart of service delivery in developing countries if the lives of citizens, especially the socially and economically marginalized, are to be improved. However, quite often in developing country contexts, citizens have been treated as recipients of technology projects through a top-down approach from central governments. Such a paradigm of implementation usually results in the non-use of the deployed technologies and their associated e-services. A consequence of non-use of e-services results in a wastage of the public fiscus. The extant literature points to a number of underlying causes of the problem. One such problem which has been highlighted is called the “Design-Reality gap”. This paper investigates the nature of the gap. It presents findings from policy analysis and in-depth face-to-face interviews with e-government policy makers and implementers. In addition, it reports on findings from focus group discussions with potential e-government users in a health sector setting. The results which are based on a participatory action research methodology reveal that there exists a glaring design-reality gap between e-government policy planners and citizens’ aspirations. We argue that co-creation could be a feasible approach for the design of e-government application services towards efforts to bridge the design-reality gap.
      Citation: International Journal of Information Systems and Project Management, vol. 07, no. 04, pp. 55-73, 2019.
       
  • Megaproject complexity attributes and competences: lessons from IT and
           construction projects
    • Authors: Maxwell Nyarirangwe; Oluwayomi. K. Babatunde; ; ;
      Abstract: Megaprojects have been associated with persistent underperformance technically, financially, socially and environmentally. This underperformance has been attributed to the inherent complexity attributes and the gaps in the form of the mismatch in the project management competences and processes used by the project management teams to deal with the complexity attributes. This study seeks to investigate the performance implications of these complexity attributes to recommend suitable management competences for the successful delivery of megaprojects. This conceptual study used an integrative literature review to analyze and synthesize findings from existing scientific articles related to the complexity constructs based on a comparative assessment of Information Technology (IT) and construction megaprojects. The Complex Adaptive Systems (CAS) Theory was also used to highlight some of the factors that influence megaproject performance towards identifying suitable management processes and competences, which are required to deal with megaprojects complexity. The key findings include a nomenclature of the main complexity attributes, their implications on the performance of IT and construction megaprojects, and, lastly, the management competences and processes that are required to deal with the complexity attributes for improved megaproject performance. The main limitation of this study is the inability to link the management competences and processes to specific complexity attributes. This is addressed in a broader research program for a future follow-up study.
      Citation: International Journal of Information Systems and Project Management, vol. 07, no. 04, pp. 77-99, 2019.
       
  • Moving enterprise resource planning (ERP) systems to the cloud: the
           challenge of infrastructural embeddedness
    • Authors: Eli Hustad; Vegard Sørheller; Emeli Jørgensen; Polyxeni Vassilakopoulou;
      Abstract: Cloud enterprise resource planning (ERP) solutions allow organizations to support and coordinate key business processes by leveraging virtualization. Nevertheless, moving ERPs to the cloud is not straightforward, and organizational cloud ERP initiatives raise multiple concerns. We conducted an in-depth systematic review of relevant research literature and identified six key concerns related to cloud ERP implementation: a) the introduction of new ERP work arrangements, launch b) the migration of legacy data, c) the assurance of compliance with extant rules and regulations for security, d) the continuous alignment between ERP functionality and business processes, e) the ongoing integration between ERPs and the rest of the organization’s application portfolio, and f) the establishment of adequate reliability levels. The identified concerns are associated with both transition management and operations supported by cloud ERPs. All the identified concerns are also related to the need to achieve infrastructural embeddedness. This need sets ERPs apart from other types of cloud-based applications, such as office automation solutions that do not have as many dependencies and exchanges with other systems and repositories within an organization’s information infrastructure. We argue that the challenge of embeddedness has different implications for organizations of different sizes, and we call for further empirical research.
      Citation: International Journal of Information Systems and Project Management, vol. 08, no. 01, pp. 5-20, 2020.
       
  • The pivotal factors of IT projects success – Insights for the case of
           organizations from the Federation of Bosnia and Herzegovina
    • Authors: Muamer American University in Bosnia; Herzegovina; ;
      Abstract: This research aims to investigate the circumstances and possible reasons for a very high and rather unexpected success rate of IT projects implemented in the Federation of Bosnia and Herzegovina. For that purpose, the existing literature was reviewed thoroughly, and an appropriate research design was formulated. In order to answer the research questions posed, a questionnaire was developed and sent to 400 companies in the F BiH that meet the defined business profile, yielding 62 valid responses. For the purpose of data analysis, a multivariate analysis of variance (MANOVA) was employed. The obtained results show that keeping the project size small significantly increases the odds for achieving IT project success, regardless of the organizational maturity level in project management. In addition, the higher the organizational maturity level in project management the higher IT projects success ratio. Results also revealed that the differences between IT projects’ success ratio of different groups of organizations are primarily induced by the time and costs project constraints, but not with project scope.
      Citation: International Journal of Information Systems and Project Management, vol. 08, no. 01, pp. 23-41, 2020.
       
  • The documentation of design decisions in engineering projects: A study in
           infrastructure development
    • Authors: Tara Kinneging; Robin de Graaf; Sander Siebelink; ;
      Abstract: In most design projects, the documentation of design decisions is considered important. Among others, documentation of design decisions contributes to the traceability of decisions that shape a project’s development process, helps deal with changes in the project and prevents the recurrence of old discussions. Yet, little attention is given to documenting design decisions in civil engineering literature. In this study, a theoretical framework for the key elements of this documentation process was developed. Four road infrastructure projects were studied and compared to this framework by means of pattern matching. This method compares theoretical and empirical patterns and determines whether they match or do not match. The findings demonstrate that accessibility of documentation for all involved project parties and division of documentation tasks are in accordance with literature. However, the documentation of design decisions and their rationale is not done as completely as is recommended in theory. Literature states that the documentation of interrelations and context of decisions should be described thoroughly, but that is barely done in practice. In addition, the findings show that neither immediate documentation, nor periodical monitoring of documentation is applied. Based on these findings, this research proposes a strategy for improving the documentation of design decisions.
      Citation: International Journal of Information Systems and Project Management, vol. 08, no. 01, pp. 44-64, 2020.
       
  • W4RM: A prescriptive framework based on a wiki to support collaborative
           risk management in information technology projects
    • Authors: Rogério Soares; Marcirio Chaves; Cristiane Pedron; ;
      Abstract: Despite the positive influence of risk management in Information Technology (IT) project results, many project managers are not managing risks or are managing them partially. To enhance risk management, collaborative project management has gained attention in recent years with the introduction of Web 2.0 tools. Project managers have used such tools to facilitate open communication and distribution of activities. This research introduces a prescriptive framework (W4RM – Wiki for Risk Management) based on a wiki to support collaborative risk management in IT projects. An exploratory focus group was set up and a series of interviews with practitioners was conducted to explore how a wiki can support risk management in IT projects. Findings show that project managers are facing difficulties managing risks and are the only ones responsible for identifying, registering and monitoring risks. By implementing a collaborative tool, managers can disseminate a collaboration culture and participate in risk management processes. This sense of collaboration may be used to keep the community identifying new risks, relating these risks to one or more projects, and facilitating continuous risk management. Practitioners can also adopt W4RM as a tool to support communication regarding risks status to be established for internal team stakeholders.
      Citation: International Journal of Information Systems and Project Management, vol. 08, no. 01, pp. 67-83, 2020.
       
  • MIDST: an enhanced development environment that improves the
           maintainability of a data science analysis
    • Authors: Jeffrey S. Saltz ; Kevin Crowston; Robert Heckman; Yatish Hegde;
      Abstract: With the increasing ability to generate actionable insight from data, the field of data science has seen significant growth. As more teams develop data science solutions, the analytical code they develop will need to be enhanced in the future, by an existing or a new team member. Thus, the importance of being able to easily maintain and enhance the code required for an analysis will increase. However, to date, there has been minimal research on the maintainability of an analysis done by a data science team. To help address this gap, data science maintainability was explored by (1) creating a data science maintainability model, (2) creating a new tool, called MIDST (Modular Interactive Data Science Tool), that aims to improve data science maintainability, and then (3) conducting a mixed method experiment to evaluate MIDST. The new tool aims to improve the ability of a team member to update and rerun an existing data science analysis by providing a visual data flow view of the analysis within an integrated code and computational environment. Via an analysis of the quantitative and qualitative survey results, the experiment found that MIDST does help improve the maintainability of an analysis. Thus, this research demonstrates the importance of enhanced tools to help improve the maintainability of data science projects.
      Citation: International Journal of Information Systems and Project Management, vol. 08, no. 03, pp. 5-22, 2020.
       
  • How IT Governance can assist IoT project implementation
    • Authors: David Instituto Universitário de Lisboa ; Ruben Instituto Universitário de Lisboa ; Isaías S. Al-Farabi Kazakh National University; Rafael Almeida; Miguel Mira da Silva
      Abstract: Internet of things (IoT) is considered a key technology for the Industry 4.0 revolution. Information Technology (IT) governance (ITG) is now an increasingly important tool for organizations to align their IT strategy and infrastructures with the organizations’ business objectives. The most adopted ITG framework is COBIT, which defines seven enabler categories. These enablers aim to facilitate the implementation, identification, and management of IT. This research aims to determine, explore, and define which are the most suitable IT governance enablers to assist managers in IoT implementation. The study adopted the Design Science Research methodology, including two systematic literature reviews and a Delphi method to build the artefact. The artefact was demonstrated and evaluated in a real organization. The results indicate that data privacy, data protection, and data analysis are currently the most relevant enablers to consider in an IoT implementation because they increase the efficiency of the solution and enhance data credibility.
      Citation: International Journal of Information Systems and Project Management, vol. 08, no. 03, pp. 25-45, 2020.
       
  • Fused or Unfused' The Parable of ERP II
    • Authors: Moutaz Haddara; Angelo Constantini; ; ;
      Abstract: One of the major visions is having one system that covers all business functions and satisfies virtually all the standard processes and routine transactions within organizations. In the last decade, several academics and practitioners have predicted the rise of what is called enterprise resource planning systems II (ERP II). ERP II was sought to be a digital platform that is capable of supporting timely decision-making through covering all business functions’ processes through having preloaded modules that will minimize the need for external systems like separate customer relationship management (CRM), e-business platforms, and supply chain management (SCM) systems, among others. While ERP systems nowadays have matured, and several packages come with CRM modules and other solutions, however separate CRM systems are still widely adopted by organizations. Thus, this study investigates why organizations that currently have ERPs with CRM modules are still investing in separate CRM systems. Our results show that the current ERP systems did not reach the ERP II state as envisioned, as most organizations are inclined to adopt separate CRM systems. Thus, we have presented five main reasons for this inclination, which are: scoping during ERP implementations, costs, features and functionalities, user-friendliness and ease of use, and finally integration with e-business platforms.
      Citation: International Journal of Information Systems and Project Management, vol. 08, no. 03, pp. 48-64, 2020.
       
  • Project portfolio risk management: a structured literature review with
           future directions for research
    • Authors: Camilo Micán; Gabriela Fernandes; Madalena Araújo; ;
      Abstract: Project Portfolio Risk Management (PPRM) has been identified as a relevant area regarding project portfolio success. This paper reports on a structured literature review of PPRM. A structured search and selection process was carried out and conventional content analysis was conducted in the literature analysis of 62 papers published in international journals. PPRM has its theoretical and practical bases in the modern theory of portfolios, decision theory and risk management (RM). The content analysis reveals four main recurrent topics in PPRM: (1) The influence of RM on project portfolio success, based on project portfolio impact level, moderators or contingency factors between RM and project portfolio success, and PPRM dimensions; (2) risk and project interdependencies, highlighting resources, technology, outcome, value, and accomplishment project interdependencies; (3) project portfolio risk (PPR) identification, where four main risk source categories are identified; and (4) PPR assessment, composed of risk measures and the main methods used for risk assessment. Therefore, this study provides an overview of PPRM as a research field, while it also promotes four future research directions: (1) PPRM as part of organizational RM; (2) RM, success dimensions and strategic impact; (3) mechanisms for PPR assessment, and (4) PPRM as a complex and dynamic system.
      Citation: International Journal of Information Systems and Project Management, vol. 08, no. 03, pp. 67-84, 2020.
       
  • Social media in project management: A systematic narrative literature
           review
    • Authors: Arash Daemi; Ritesh Chugh; Muralitheran V Kanagarajoo; ;
      Abstract: Despite the adoption of social media in many business operations, evidence suggests that the usage of social media for project management activities is scarce. Through this literature review, the paper seeks to clarify the scope of the available knowledge, highlight the significance of new research agendas and address the principal reason for the limited use of social media in project management. A literature review was conducted to analyze the benefits of using social media in project management along with the areas in which it is used, the threats, barriers and enablers of social media adoption. Key areas where social media is used in project management include requirements management, communication management, policymaking, knowledge management and collaboration. Social media usage has shown to improve information sharing, engagement and relationships. Threats include a negative impact on reputation, employee productivity and information privacy. The reviewed literature highlights that the lack of a social media adoption strategy is the principal reason for the limited use of social media in project management. This study contributes to both the project management practice and literature by introducing a model for social media adoption in project management.
      Citation: International Journal of Information Systems and Project Management, vol. 08, no. 04, pp. -, 2020.
       
  • Applying the positioning phase of the digital transformation model in
           practice for SMEs: toward systematic development of digitalization
    • Authors: Jukka VTT Technical research centre of Finland Ltd. ; Pasi VTT Technical research centre of Finland Ltd. ; Leila VTT Technical research centre of Finland Ltd. ; Olli Kuusisto; et al.
      Abstract: Digital transformation (DT) refers to the changes in ways of working and business offering caused by adoption of digital technologies in an organization. Small and medium-sized enterprises (SMEs) are struggling with this transformation because of their limited resources and know-how. Thus, SMEs need practical grassroots-level help for DT that allows the companies to analyze where they stand in digitalization, and how they should proceed. This article discusses how SMEs can be supported in their DT by utilizing the DT model consisting of four consecutive phases for supporting companies’ systematic development of digitalization. The article focuses on the first phase of the DT model, positioning, where company’s digitalization status is analyzed in detail, and development ideas are identified. The positioning phase was conducted for 19 SMEs in Northern Ostrobothnia, Finland. The results indicate that the used process and tools were suitable to support SMEs for analyzing their digitalization status and identifying areas for improvement. The DT model and piloted tools have been published as a free-of-charge ApuaDigiin.fi online service to facilitate their widespread use in the future. In this way, public regional business development authors or research organizations can utilize the online service while supporting the digitalization of SMEs.
      Citation: International Journal of Information Systems and Project Management, vol. 08, no. 04, pp. -, 2020.
       
  • Continual learning with a Bayesian approach for evolving the baselines of
           a leagile project portfolio
    • Authors: Sagar Chhetri; Dongping Du; ; ;
      Abstract: This article introduces a Bayesian learning approach for planning continuously evolving leagile project and portfolio baselines. Unlike the traditional project management approach, which uses static project baselines, the approach proposed in this study suggests learning from immediately prior experience to establish an evolving baseline for performance estimation. The principle of Pasteur’s quadrant is used to realize a highly practical solution, which extends the existing wisdom on leagile continuous planning. This study compares the accuracy of the proposed Bayesian approach with the traditional approach using real data. The results suggest that the evolving Bayesian baselines can generate a more realistic measure of performance than traditional baselines, enabling leagile projects and portfolios to be better managed in the continuously changing environments of today.
      Citation: International Journal of Information Systems and Project Management, vol. 08, no. 04, pp. -, 2020.
       
  • Expecting the unexpected during ERP implementations: a complexity view
    • Authors: Guy Janssens; Rob Kusters; Harry Martin; ;
      Abstract: Implementing an ERP (Enterprise Resource Planning) system is a complex, risky, time-consuming, and very expensive affair. Unfortunately, ERP implementations are often still over budget and time, and below expectations. Ticking off critical success factors (CSFs) and risks is supposed to take care of all intricacies during an implementation. However, complexity theory suggests no perfect foresighted knowledge can exist and one should always be prepared for new and unexpected events happening (“unknown unknowns”). Currently, ERP research does not explicitly address this unexpected behavioral aspect of complexity. Therefore, it seems relevant to explore whether this unexpected complexity aspect of ERP implementations can be observed in actual ERP implementations. We demonstrate through an in-depth and structured case analysis that a normal, well-planned, and managed ERP project shows indeed unexpected behavior. That is to say, totally unforeseen major problems appear. From our observations, it is evident that ERP implementations can show significant unexpected behavior despite the best of knowledge, proper preparation, and project management practice. It seems relevant to perform more research into the relevance of appropriate control mechanisms based on acceptance of the inherent complex, i.e. unpredictable nature of ERP implementations. This awareness should complement existing mechanisms as CSFs and risks.
      Citation: International Journal of Information Systems and Project Management, vol. 08, no. 04, pp. -, 2020.
       
  • A framework for paradoxical tensions of project management
    • Authors: Juhani Iivari; ; ; ;
      Abstract: Research into organizations has concluded that organizational effectiveness is paradoxical, i.e., effective organizations have attributes that are simultaneously contradictory, even mutually exclusive. Although projects are temporary organizations, the paradox lens has largely been omitted in their context. This paper is an attempt to rectify the situation. It introduces a framework of eleven paradoxical tensions, concerning priority, structure, and execution of projects, wishing that it would encourage future research on paradoxical tensions of project management.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 01, pp. 5-35, 2020.
       
  • An analysis of violations and sanctions following the GDPR
    • Authors: Wanda Kristiania University College; Kaja Felix Sopra Steria; ; ;
      Abstract: This paper investigates the violations and sanctions that have occurred following the implementation of the General Data Protection Regulation (GDPR). The GDPR came into effect in May 2018 with the aim of strengthening the information privacy of European Union/European Economic Area citizens. Based on existing taxonomies of (i) potential consequences of violating the GDPR (including surveillance, discrimination), (ii) an analysis of 277 sanctions, and (iii) interviews with experts, we offer a mapping of the violations and sanctions almost two years after the regulation was implemented. The most typical complaints were, in descending order: unlawful processing and disclosure of personal information, failure to act on and secure subject rights and personal information, and insufficient cooperation with supervising authorities. Our analysis also indicates an increasing number of fines over time. Regarding size, the fines range from 50,000,000 euros to (symbolic') 90 euros. While research on GDPR violations and sanctions is somewhat scarce, our study mainly confirms existing findings: that the GDPR is complex and challenging. However, our study provides insight on some of the challenges. Our contribution is mainly practical and aimed at managers in any organization whose goal is to protect information privacy and to learn from the mistakes made by other companies. We also welcome more research on the topic.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 01, pp. 38-53, 2020.
       
  • Skills of junior project management professionals and project success
           achieved by them
    • Authors: William E. Hefley; Mário Bottion; ; ;
      Abstract: New graduates are often placed into project management roles, but may face challenges in these roles. This study surveyed managers from Brazilian organizations and gathered information on the environment, practices and results of projects where new graduates were in project management roles. In-depth interviews were executed with a subset of these managers to further collect insights into issues surrounding new graduates’ performance in project management. This paper examines the preparation and performance of new graduates in project management roles. It addresses specific project management skills and competencies that are involved in delivering successful projects and how these relate to project success or failure. The conclusions determined that new graduates are often not fully prepared for project management roles and fail to conduct comprehensive project preparations, often missing risk management; their soft skills are not fully developed creating further challenges; and the corporate environment towards project management may not lead to developing well-prepared project managers.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 01, pp. 56-75, 2020.
       
  • Smart Project Management Information Systems (SPMIS) for Engineering
           Projects – Project Performance Monitoring and Reporting
    • Authors: John van Besouw; Taryn Bond-Barnard; ; ;
      Abstract: Engineering projects are becoming increasingly complex as projects get larger and as technology improves. Greater competition worldwide has meant that projects are delivered quicker and cheaper. This necessitates sophisticated Project Management Information System (PMIS) technologies to be adopted to improve efficiency and quality on projects. PMIS data and reports can be used to better understand the risk exposure, resource utilisation, profitability, and scheduling of a project. It also informs strategic project decisions and performance monitoring and reporting. Unfortunately, project data is often fragmented and embedded in different systems. This paper investigates several commercially available PMIS, to understand and compare the functionality of these systems. A qualitative study using semi-structured interviews was conducted with purposively selected project systems experts at twelve project-based organisations. Thematic analysis revealed what functions PMIS fulfils, how these systems are integrated and how they facilitate project monitoring and reporting. Moreover, a novel model for the basic architecture of a ‘Smart’ Project Management Information System (SPMIS) is proposed, which would facilitate software integration and intelligence based on identified industry needs and requirements. The model addresses the shortcomings of existing models by combining models and incorporating system intelligence i.e. the automation of certain project management activities.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 01, pp. 78-97, 2020.
       
  • Hybrid Intelligence: to automate or not to automate, that is the question
    • Authors: Wil M.P. van der Aalst; ; ; ;
      Abstract: There used to be a clear separation between tasks done by machines and tasks done by people. Applications of machine learning in speech recognition (e.g., Alexa and Siri), image recognition, automated translation, autonomous driving, and medical diagnosis, have blurred the classical divide between human tasks and machine tasks. Although current Artificial Intelligence (AI) and Machine Learning (ML) technologies outperform humans in many areas, tasks requiring common sense, contextual knowledge, creativity, adaptivity, and empathy are still best performed by humans. Hybrid Intelligence (HI) blends human intelligence and machine intelligence to combine the best of both worlds. Hence, current and future Business Process Management (BPM) initiatives need to consider HI and the changing boundaries between work done by people and work done by software robots. Consider, for example, the success of Robotic Process Automation (RPA), which demonstrates that gradually taking away repetitive tasks from workers is possible. In this viewpoint paper, we argue that process mining is a key technology to decide what to automate and what not. Moreover, using process mining, it is possible to systematically monitor and manage processes where work is distributed over human workers and software robots.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 02, pp. 5-20, 2020.
       
  • An examination of the preconditions of learning to facilitate innovation
           in digitalization projects: a project team members’ perspective
    • Authors: Bertha Joseph The Norwegian University of Science; Technology; ; ;
      Abstract: In the modern business environment spearheaded by digitalization, organizations are faced with the challenge of maintaining a competitive edge despite constant dynamic changes. Organizations therefore, have to adopt new, improved and modern ways of doing things. This can be achieved through proper knowledge management within the organization, which is an antecedent of innovation. Innovation is one of the crucial means for tackling the digitalization challenge as it enables organizations to maintain their competitive edge. Although extant studies have extensively studied learning in projects, there is a lack of concrete examples of the correlation between learning and improving innovation in the digitalization context. This article is based on a qualitative study aimed at examining the organizations’ preconditions of learning in achieving innovation in digitalization projects focusing on the perspective of the project team members. Data was collected through open-ended questionnaires with a total of 97 respondents and analyzed using NVivo qualitative software. The findings revealed two viewpoints regarding the perception of learning for innovation. The preconditions for learning for innovation in digitalization were also identified. Moreover, the immediate outcomes of learning were identified that can be utilized in assessing whether employees are actually learning given the necessary preconditions are established.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 02, pp. 23-41, 2020.
       
  • Understanding the career dynamics of IT professionals in digital
           transformation times: a systematic review of career anchors studies
    • Authors: Catherine Cabot; Stéphane Gagnon; ; ;
      Abstract: The concept of career anchors has long been a reference model to guide Human Resources Management (HRM) practices within the information technology (IT) discipline. However, as the digital transformation phenomenon grows increasingly disruptive, the misalignment of human resources is becoming more apparent as IT professionals are faced with mixed job demands requiring multidisciplinary skillsets. Along with the lack of workforce diversity and high turnover rates, these HRM challenges are impacting career dynamics and talent management practices. A systematic literature review of 20 empirical studies reveals three broad themes: debunking the dual-ladder construct of traditionally opposing technical and management career paths, fostering a diverse workforce through a variety of demographic profiles, and understanding the response strategies of IT professionals. While career anchors proved to be a useful model, it falls short in the context of the current structural changes of professional career choices and talent requirements, which requires a more diverse and dynamic model. This finding leads to a new research agenda emphasizing the study of Business Technology Management (BTM). This new concept refers to an emerging transdisciplinary profession, uniting Project Management (PM), Information Systems (IS) and IT competencies within a common body of knowledge for leading digital transformation projects.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 02, pp. 44-60, 2020.
       
  • Using Theory of Change to evaluate the role of stakeholder engagement
           towards socially desirable outcomes in ICT research projects
    • Authors: Tilimbe Jiya; ; ; ;
      Abstract: Information Communication Technologies (ICT) research projects are important in generating breakthrough technologies that translate into solutions for numerous societal grand challenges through research and innovation. However, to ensure that such solutions are socially desirable, there is a concerted drive for the engagement of different stakeholders, including industry, academia, public and government. In the face of the growing recognition of stakeholder engagement in ICT research projects, particularly as part of Responsible Research and Innovation (RRI), there is a limited discourse on how its consequence could be evaluated. This paper suggests and uses a Theory of Change approach to evaluate the value of stakeholder engagement on the attainment of socially desirable and responsible outcomes in projects, particularly ICT research projects. Using a multi-case study approach, the paper appraises the value of stakeholder engagement in ICT research projects by elucidating the linkages between stakeholder activities and socially desirable outcomes. The findings from the paper could apply to other types of projects apart from ICT research projects in understanding some of the roles stakeholders play in ensuring responsible innovation as an outcome of the projects.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 02, pp. 63-82, 2020.
       
  • Bringing templates to life: overcoming obstacles to the organizational
           implementation of Agile methods
    • Authors: Michael Durbin; Fred Niederman; ; ;
      Abstract: Agile software development methods have become accepted as a template for organizations to create new products. Though generally viewed as an aid to productivity, there are a number of barriers to experiencing their full benefit. One such barrier pertains to the implementation of agile methods across the range of organizational levels from the use of tools to culture, norms, and policies creating the context within which projects are performed. This essay examines in detail the experiences of one expert at integrating agile technique, approach, and philosophy into the broader organizational setting. Numerous particular lessons and prescriptions result from this discussion. Turning around the grounded theory approach where numerous individuals are interrogated mildly in regard to a particular phenomenon, the discussion surfaced in this paper results from repeated interviews with one domain expert. Lessons and comments are organized into four sections: individual team member, organization, transitioning, and tools and techniques.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 03, pp. 5-18, 2021.
       
  • In whom do we trust' Critical success factors impacting intercultural
           communication in multicultural project teams
    • Authors: Wenyuan National University of Ireland; Kathryn National University of Ireland; Qiong Macau University of Science; Technology; Suzana Sampaio;
      Abstract: Trust is a significant enabler for intercultural communication in project teams. Researchers and practitioners, therefore, need to know which factors might enhance trust in intercultural communication. Contributing to the yet limited number of studies in the field of intercultural communication for multicultural project teams, this research theoretically analyzes and empirically investigates the enablers of trust for intercultural communication focusing on emotional intelligence, empathy, interaction, and transparency. Using a field sample of 117 experienced project managers working in multicultural project teams, we find that interaction and transparency significantly and positively influence trust in intercultural communication; empathy marginally and positively influences trust. Emotional intelligence does not exert an effect on it. These results provide novel theoretical and empirical insights which have practical implications for project managers. The findings direct suggestions for additional theoretical work.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 03, pp. 21-40, 2021.
       
  • Measures related to social and human factors that influence productivity
           in software development teams
    • Authors: Liliana Machuca-Villegas; Gloria Piedad Gasca-Hurtado; Mirna Muñoz; ;
      Abstract: Software companies need to measure their productivity. Measures are useful indicators to evaluate processes, projects, products, and people who are part of software development teams. The results of these measurements are used to make decisions, manage projects, and improve software development and project management processes. This research is based on selecting a set of measures related to social and human factors (SHF) that influence productivity in software development teams and therefore in project management. This research was performed in three steps. In the first step, there was performed a tertiary literature review aimed to identify measures related to productivity. Then, the identified measures were submitted for its evaluation to project management experts and finally, the measures selected by the experts were mapped to the SHF. A set of 13 measures was identified and defined as a key input for designing improvement strategies. The measures have been compared to SHF to evaluate the development team's performance from a more human context and to establish indicators in productivity improvement strategies of software projects. Although the number of productivity measures related to SHF is limited, it was possible to identify the measures used in both traditional and agile contexts.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 03, pp. 43-67, 2021.
       
  • An attempt to understand complexity in a government digital transformation
           project
    • Authors: Kristin H. J. Hafseld; Bassam Hussein; Antoine B. Rauzy; ;
      Abstract: Digital transformation projects will become one of the dominating tools for mastering digital transformation in governments. Studies show that such projects are complex undertakings and increasingly difficult to manage. The purpose of the paper is to provide a better understanding of the factors that cause complexity in government digital transformation projects. The authors use an in-depth case study approach to investigate factors of complexity in an ongoing digital transformation project. The results indicate that complexity in this project is rooted in dynamic relationships between multiple dimensions of organization, technologies, and innovation. The authors conclude that when organizational structuring, the introduction of new technology, and efforts to innovate and create added value for citizens and businesses operate in tandem, the pervasive complexity associated with delivering government digital transformation projects becomes increasingly difficult to manage.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 03, pp. 70-91, 2021.
       
  • Risk and vulnerability management, project agility and resilience: a
           comparative analysis
    • Authors: Khalil Rahi; Mario Bourgault; Christopher Preece; ;
      Abstract: The main objective of this paper is to present a critical analysis of the project management literature on four concepts; risk management, vulnerability management, project agility and project resilience. The goal is to understand the strengths and weaknesses of these concepts to deal with disruptive events through the development of a conceptual framework that captures their differences and convergences. Therefore, a review of recent literature from international journals, specialized mainly in project risk management, vulnerability management, project agility, and project resilience has been conducted. A systematic literature review is adopted to compare the four key concepts of this study and to draw conclusions. A case from the information technology field is used to better illustrate the comparison. Results from this study show that risk management and vulnerability management are proactive concepts focusing on the management of known events or actions. Alternatively, project agility is a reactive concept that aims to adapt to changes, but not necessarily disruptive events. Project resilience is a mix concept – proactive and reactive – focusing on recovering from known and unknown disruptive events. In addition, this comparative analysis and the conceptual framework developed can be used to exploit future areas of research and exhibit new opportunities where project management best practices can be improved to deal with disruptive events.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 03, pp. 5-21, 2021.
       
  • Project success/failure rates in Turkey
    • Authors: Canser Istanbul Sabahattin Zaim Universitesi; Elif Istanbul Sabahattin Zaim Universitesi; ; ;
      Abstract: In this study, the success rate of projects in Turkey is measured, and the significant factors behind the successes and the failures of those projects are ranked. To the best of our knowledge, this is the first study widely measuring the success rate of projects in Turkey. The applied methodology is adapted from the Chaos Report by Standish Group. The data for 320 projects with a total budget of approximately $640 million (around 3.6 billion Turkish lira) is collected for the analysis. The results showed that 48% of projects are completed successfully while 45% are eventually completed but either over budget, not on time, or not fully completed. The success rate of the reviewed projects is higher than the rate reported in the Chaos Report. However, the success rate of projects drops to 44% when only technology-driven projects are considered. As the project size increases, the success rate diminishes, as demonstrated in the Chaos Report. The study on the significant factors influencing the success or failure of the projects revealed that the most critical factors are the “requirement definitions”, “requirement planning” and “top management support”.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 03, pp. 24-40, 2021.
       
  • Implementation of Building Information Modelling in infrastructure
           construction projects: a study of dimensions and strategies
    • Authors: Mahmoud Ershadi; Marcus Jefferies; Peter Davis; Mohammad Mojtahedi;
      Abstract: The emergence of Building Information Modelling (BIM) has revolutionized the infrastructure construction industry by introducing real-time and collaborative information management tools to be used throughout the lifecycle of projects. The importance of BIM in this industry has been emphasized in previous research. However, strategies for the implementation of this system is still less explored, which requires more elaboration and validation. The purpose of this paper is to investigate such strategies considering all necessary dimensions of the BIM system in infrastructure construction projects. The findings are based on theoretical discussion and semi-structured interviews in a case study project in New South Wales, Australia. The results revealed that BIM integrates various elements of infrastructure construction, which include but are not limited to risk, time, cost, energy, safety, and sustainability. It was found that implementation strategies should focus on improving the contribution of the BIM system to infrastructure construction in terms of improved (1) integrity and automation, (2) collaboration, and (3) optimization. Identification of seven technical and managerial implementations strategies is the core contribution of this research. These strategies provide practitioners with insight into technical and managerial measures to be taken for the successful implementation of the BIM system.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 03, pp. 43-59, 2021.
       
  • Information systems project management success
    • Authors: João Varajão; António Trigo; José Luís Pereira; Isabel Moura;
      Abstract: The purpose of this paper is to give new insights into the success of information systems (IS) project management. Even though many studies found in the literature show results of software development projects, few studies address the success of IS (socio-technical) projects. Responses to an international survey, representing 472 projects in total, showed that IS project management is achieving high levels of success; yet, only a minority of projects end without changes in scope, time, or cost. Furthermore, results show that changes in scope, time, or cost are frequent in this kind of project and do not significantly affect the perception of success. These results provide researchers and practitioners with a better understanding of IS project management success evaluation.
      Citation: International Journal of Information Systems and Project Management, vol. 09, no. 03, pp. 62-74, 2021.
       
 
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