JournalTOCs

User Modeling and User-Adapted Interaction
Journal Prestige (SJR): 1.171

Citation Impact (citeScore): 7
Number of Followers: 5

Hybrid journal (It can contain Open Access articles)
ISSN (Print) 1573-1391 - ISSN (Online) 0924-1868
Published by Springer-Verlag

[2468 journals]

What we see is what we do: a practical Peripheral Vision-Based HMM
framework for gaze-enhanced recognition of actions in a medical procedural
task
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  Abstract: Abstract Deep learning models have shown remarkable performances in egocentric video-based action recognition (EAR), but rely heavily on a large quantity of training data. In specific applications with only limited data available, eye movement data may provide additional valuable sensory information to achieve accurate classification performances. However, little is known about the effectiveness of gaze data as a modality for egocentric action recognition. We, therefore, propose the new Peripheral Vision-Based HMM (PVHMM) classification framework, which utilizes context-rich and object-related gaze features for the detection of human action sequences. Gaze information is quantified using two features, the object-of-interest hit and the object–gaze distance, and human action recognition is achieved by employing a hidden Markov model. The classification performance of the framework is tested and validated on a safety-critical medical device handling task sequence involving seven distinct action classes, using 43 mobile eye tracking recordings. The robustness of the approach is evaluated using the addition of Gaussian noise. Finally, the results are then compared to the performance of a VGG-16 model. The gaze-enhanced PVHMM achieves high classification performances in the investigated medical procedure task, surpassing the purely image-based classification model. Consequently, this gaze-enhanced EAR approach shows the potential for the implementation in action sequence-dependent real-world applications, such as surgical training, performance assessment, or medical procedural tasks.
  PubDate: 2023-09-01
Enhancing user awareness on inferences obtained from fitness trackers data
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  Abstract: Abstract In the IoT era, sensitive and non-sensitive data are recorded and transmitted to multiple service providers and IoT platforms, aiming to improve the quality of our lives through the provision of high-quality services. However, in some cases these data may become available to interested third parties, who can analyse them with the intention to derive further knowledge and generate new insights about the users, that they can ultimately use for their own benefit. This predicament raises a crucial issue regarding the privacy of the users and their awareness on how their personal data are shared and potentially used. The immense increase in fitness trackers use has further increased the amount of user data generated, processed and possibly shared or sold to third parties, enabling the extraction of further insights about the users. In this work, we investigate if the analysis and exploitation of the data collected by fitness trackers can lead to the extraction of inferences about the owners routines, health status or other sensitive information. Based on the results, we utilise the PrivacyEnhAction privacy tool, a web application we implemented in a previous work through which the users can analyse data collected from their IoT devices, to educate the users about the possible risks and to enable them to set their user privacy preferences on their fitness trackers accordingly, contributing to the personalisation of the provided services, in respect of their personal data.
  PubDate: 2023-09-01
Recommending on graphs: a comprehensive review from a data perspective
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  Abstract: Abstract Recent advances in graph-based learning approaches have demonstrated their effectiveness in modelling users’ preferences and items’ characteristics for Recommender Systems (RSs). Most of the data in RSs can be organized into graphs where various objects (e.g. users, items, and attributes) are explicitly or implicitly connected and influence each other via various relations. Such a graph-based organization brings benefits to exploiting potential properties in graph learning (e.g. random walk and network embedding) techniques to enrich the representations of the user and item nodes, which is an essential factor for successful recommendations. In this paper, we provide a comprehensive survey of Graph Learning-based Recommender Systems (GLRSs). Specifically, we start from a data-driven perspective to systematically categorize various graphs in GLRSs and analyse their characteristics. Then, we discuss the state-of-the-art frameworks with a focus on the graph learning module and how they address practical recommendation challenges such as scalability, fairness, diversity, explainability, and so on. Finally, we share some potential research directions in this rapidly growing area.
  PubDate: 2023-09-01
Intra-list similarity and human diversity perceptions of recommendations:
the details matter
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  Abstract: Abstract The diversity of the generated item suggestions can be an important quality factor of a recommender system. In offline experiments, diversity is commonly assessed with the help of the intra-list similarity (ILS) measure, which is defined as the average pairwise similarity of the items in a list. The similarity of each pair of items is often determined based on domain-specific meta-data, e.g., movie genres. While this approach is common in the literature, it in most cases remains open if a particular implementation of the ILS measure is actually a valid proxy for the human diversity perception in a given application. With this work, we address this research gap and investigate the correlation of different ILS implementations with human perceptions in the domains of movie and recipe recommendation. We conducted several user studies involving over 500 participants. Our results indicate that the particularities of the ILS metric implementation matter. While we found that the ILS metric can be a good proxy for human perceptions, it turns out that it is important to individually validate the used ILS metric implementation for a given application. On a more general level, our work points to a certain level of oversimplification in recommender systems research when it comes to the design of computational proxies for human quality perceptions and thus calls for more research regarding the validation of the corresponding metrics.
  PubDate: 2023-09-01
Use of topical and temporal profiles and their hybridisation for
content-based recommendation
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  Abstract: Abstract In the context of content-based recommender systems, the aim of this paper is to determine how better profiles can be built and how these affect the recommendation process based on the incorporation of temporality, i.e. the inclusion of time in the recommendation process, and topicality, i.e. the representation of texts associated with users and items using topics and their combination. To that end, we build both topically and temporally homogeneous subprofiles to represent items. The main contribution of the paper is to present two different ways of hybridising these two dimensions and to evaluate and compare them with other alternatives. Our proposals and experiments are carried out in the specific context of publication venue recommendation.
  PubDate: 2023-09-01
The engage taxonomy: SDT-based measurable engagement indicators for MOOCs
and their evaluation
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  Abstract: Abstract Massive Online Open Course (MOOC) platforms are considered a distinctive way to deliver a modern educational experience, open to a worldwide public. However, student engagement in MOOCs is a less explored area, although it is known that MOOCs suffer from one of the highest dropout rates within learning environments in general, and in e-learning in particular. A special challenge in this area is finding early, measurable indicators of engagement. This paper tackles this issue with a unique blend of data analytics and NLP and machine learning techniques together with a solid foundation in psychological theories. Importantly, we show for the first time how Self-Determination Theory (SDT) can be mapped onto concrete features extracted from tracking student behaviour on MOOCs. We map the dimensions of Autonomy, Relatedness and Competence, leading to methods to characterise engaged and disengaged MOOC student behaviours, and exploring what triggers and promotes MOOC students’ interest and engagement. The paper further contributes by building the Engage Taxonomy, the first taxonomy of MOOC engagement tracking parameters, mapped over 4 engagement theories: SDT, Drive, ET, Process of Engagement. Moreover, we define and analyse students’ engagement tracking, with a larger than usual body of content (6 MOOC courses from two different universities with 26 runs spanning between 2013 and 2018) and students (initially around 218.235). Importantly, the paper also serves as the first large-scale evaluation of the SDT theory itself, providing a blueprint for large-scale theory evaluation. It also provides for the first-time metrics for measurable engagement in MOOCs, including specific measures for Autonomy, Relatedness and Competence; it evaluates these based on existing (and expanded) measures of success in MOOCs: Completion rate, Correct Answer ratio and Reply ratio. In addition, to further illustrate the use of the proposed SDT metrics, this study is the first to use SDT constructs extracted from the first week, to predict active and non-active students in the following week.
  PubDate: 2023-08-12
Modeling users’ heterogeneous taste with diversified attentive user
profiles
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  Abstract: Abstract Two important challenges in recommender systems are modeling users with heterogeneous taste and providing explainable recommendations. In order to improve our understanding of the users in light of these challenges, we developed the attentive multi-persona collaborative filtering (AMP-CF) model. AMP-CF breaks down the user representation into several latent “personas” (profiles) that identify and discern a user’s tastes and inclinations. Then, the exposed personas are used to generate, explain, and diversify the recommendation list. As such, AMP-CF offers a unified solution for both aforementioned challenges. We demonstrate AMP-CF on four collaborative filtering datasets from the domains of movies, music, and video games. We show that AMP-CF is competitive with state-of-the-art models in terms of accuracy while providing additional insights for explanations and diversification.
  PubDate: 2023-08-01
Improving the understanding of web user behaviors through machine learning
analysis of eye-tracking data
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  Abstract: Abstract Eye-tracking techniques are widely used to analyze user behavior. While eye-trackers collect valuable quantitative data, the results are often described in a qualitative manner due to the lack of a model that interprets the gaze trajectories generated by routine tasks, such as reading or comparing two products. The aim of this work is to propose a new quantitative way to analyze gaze trajectories (scanpaths) using machine learning. We conducted a within-subjects study (N = 30) testing six different tasks that simulated specific user behaviors in web sites (attentional, comparing two images, reading in different contexts, and free surfing). We evaluated the scanpath results with three different classifiers (long short-term memory recurrent neural network—LSTM, random forest, and multilayer perceptron neural network—MLP) to discriminate between tasks. The results revealed that it is possible to classify and distinguish between the 6 different web behaviors proposed in this study based on the user’s scanpath. The classifier that achieved the best results was the LSTM, with a 95.7% accuracy. To the best of our knowledge, this is the first study to provide insight about MLP and LSTM classifiers to discriminate between tasks. In the discussion, we propose practical implications of the study results.
  PubDate: 2023-07-31
How do people make decisions in disclosing personal information in tourism
group recommendations in competitive versus cooperative conditions'
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  Abstract: Abstract When deciding where to visit next while traveling in a group, people have to make a trade-off in an interactive group recommender system between (a) disclosing their personal information to explain and support their arguments about what places to visit or to avoid (e.g., this place is too expensive for my budget) and (b) protecting their privacy by not disclosing too much. Arguably, this trade-off crucially depends on who the other group members are and how cooperative one aims to be in making the decision. This paper studies how an individual’s personality, trust in group, and general privacy concern as well as their preference scenario and the task design serve as antecedents to their trade-off between disclosure benefit and privacy risk when disclosing their personal information (e.g., their current location, financial information, etc.) in a group recommendation explanation. We aim to design a model which helps us understand the relationship between risk and benefit and their moderating factors on final information disclosure in the group. To create realistic scenarios of group decision making where users can control the amount of information disclosed, we developed TouryBot. This chat-bot agent generates natural language explanations to help group members explain their arguments for suggestions to the group in the tourism domain [more specifically, the initial POI options were selected from the category of “Food” in Amsterdam (see Sect. 3.2 for the details)]. To understand the dynamics between the factors mentioned above and information disclosure, we conducted an online, between-subjects user experiment that involved 278 participants who were exposed to either a competitive task (i.e., instructed to convince the group to visit or skip a recommended place) or a cooperative task (i.e., instructed to reach a decision in the group). Results show that participants’ personality and whether their preferences align with the majority affect their general privacy concern perception. This, in turn, affects their trust in the group, which affects their perception of privacy risk and disclosure benefit when disclosing personal information in the group, which ultimately influences the amount of personal information they disclose. A surprising finding was that the effect of privacy risk on information disclosure is different for different types of tasks: privacy risk significantly impacts information disclosure when the task of finding a suitable destination is framed competitively but not when it is framed cooperatively. These findings contribute to a better understanding of the moderating factors of information disclosure in group decision making and shed new light on the role of task design on information disclosure. We conclude with design recommendations for developing explanations in group decision-making systems. Further, we propose a theory of user modeling that shows what factors need to be considered when generating such group explanations automatically.
  PubDate: 2023-07-12
Correction to: How do item features and user characteristics affect
users’ perceptions of recommendation serendipity' A cross-domain
analysis
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  PubDate: 2023-07-01
  DOI: 10.1007/s11257-022-09356-5
Automatically detecting task-unrelated thoughts during conversations using
keystroke analysis
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  Abstract: Abstract Task-unrelated thought (TUT), commonly referred to as mind wandering, is a mental state where a person’s attention moves away from the task-at-hand. This state is extremely common, yet not much is known about how to measure it, especially during dyadic interactions. We thus built a model to detect when a person experiences TUTs while talking to another person through a computer-mediated conversation, using their keystroke patterns. The best model was able to differentiate between task-unrelated thoughts and task-related thoughts with a kappa of 0.363, using features extracted from a 15 second window. We also present a feature analysis to provide additional insights into how various typing behaviors can be linked to our ongoing mental states.
  PubDate: 2023-07-01
  DOI: 10.1007/s11257-022-09340-z
Justification of recommender systems results: a service-based approach
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  Abstract: Abstract With the increasing demand for predictable and accountable Artificial Intelligence, the ability to explain or justify recommender systems results by specifying how items are suggested, or why they are relevant, has become a primary goal. However, current models do not explicitly represent the services and actors that the user might encounter during the overall interaction with an item, from its selection to its usage. Thus, they cannot assess their impact on the user’s experience. To address this issue, we propose a novel justification approach that uses service models to (i) extract experience data from reviews concerning all the stages of interaction with items, at different granularity levels, and (ii) organize the justification of recommendations around those stages. In a user study, we compared our approach with baselines reflecting the state of the art in the justification of recommender systems results. The participants evaluated the Perceived User Awareness Support provided by our service-based justification models higher than the one offered by the baselines. Moreover, our models received higher Interface Adequacy and Satisfaction evaluations by users having different levels of Curiosity or low Need for Cognition (NfC). Differently, high NfC participants preferred a direct inspection of item reviews. These findings encourage the adoption of service models to justify recommender systems results but suggest the investigation of personalization strategies to suit diverse interaction needs.
  PubDate: 2023-07-01
  DOI: 10.1007/s11257-022-09345-8
How do item features and user characteristics affect users’ perceptions
of recommendation serendipity' A cross-domain analysis
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  Abstract: Abstract Serendipity is one of beyond-accuracy objectives for recommender systems (RSs), which aims to achieve both relevance and unexpectedness of recommendations, so as to potentially address the “filter bubble” issue of traditional accuracy-oriented RSs. However, so far most of the serendipity-oriented studies have focused on developing algorithms to consider various types of item features or user characteristics, but are largely based on their own assumptions. Few have stood from users’ perspective to identify the effects of these features on users’ perceptions of the serendipity of the recommendation. Therefore, in this paper, we have analyzed their effects with two user survey datasets. These are the Movielens Serendipity Dataset of 467 users’ responses to a retrospective survey of their perceptions of the recommended movie’s serendipity, and the Taobao Serendipity Dataset of 11,383 users’ perceptions of the serendipity of a recommendation received at a mobile e-commerce platform. In both datasets, we have analyzed the correlations between users’ serendipity perceptions and various types of item features (i.e., item-driven such as popularity, profile-driven such as in-profile diversity, and interaction-driven including category-level and item-level features), as well as the influence of several user characteristics (including the Big-Five personality traits and curiosity). The results disclose both domain-independent and domain-specific observations, which may be constructive in enhancing current serendipity-oriented recommender systems by better utilizing item features and user data.
  PubDate: 2023-07-01
  DOI: 10.1007/s11257-022-09350-x
Gaze-based predictive models of deep reading comprehension
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  Abstract: Abstract Eye gaze patterns can reveal user attention, reading fluency, corrective responding, and other reading processes, suggesting they can be used to develop automated, real-time assessments of comprehension. However, past work has focused on modeling factual comprehension, whereas we ask whether gaze patterns reflect deeper levels of comprehension where inferencing and elaboration are key. We trained linear regression and random forest models to predict the quality of users’ open-ended self-explanations (SEs) collected both during and after reading and scored on a continuous scale by human raters. Our models use theoretically grounded eye tracking features (number and duration of fixations, saccade distance, proportion of regressive and horizontal saccades, spatial dispersion of fixations, and reading time) captured from a remote, head-free eye tracker (Tobii TX300) as adult users read a long expository text (6500 words) in two studies (N = 106 and 131; 247 total). Our models: (1) demonstrated convergence with human-scored SEs (r = .322 and .354), by capturing both within-user and between-user differences in comprehension; (2) were distinct from alternate models of mind-wandering and shallow comprehension; (3) predicted multiple-choice posttests of inference-level comprehension (r = .288, .354) measured immediately after reading and after a week-long delay beyond the comparison models; and (4) generalized across new users and datasets. Such models could be embedded in digital reading interfaces to improve comprehension outcomes by delivering interventions based on users’ level of comprehension.
  PubDate: 2023-07-01
  DOI: 10.1007/s11257-022-09346-7
Connecting physical activity with context and motivation: a user study to
define variables to integrate into mobile health recommenders
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  Abstract: Abstract In this paper, we aim to improve existing health recommender systems by defining relevant contextual and motivational variables to recommend physical activities and collect appreciation feedback. Current health recommenders do not sufficiently include users’ context and motivational theory when personalizing health suggestions. To bridge these gaps, we conducted a 21-day longitudinal user study with 36 participants using our Android app with collected sensor data and Ecological Momentary Assessments to collect daily activities, mood, and motivation. This study resulted in a dataset of 724 activities. Two approaches to determine feature relevance were followed: variable importances analysis on 40 input variables, and statistical analysis of mean differences in outcome variables across contexts. Our findings suggest recommending activity duration, intensity, location, and type by incorporating: company, situation (e.g., free time or work), happiness, calmness, energy level, physical complaints, and motivation. As such, we propose opportunities for future health recommenders to integrate these data with contextual pre-filtering techniques, extended with our suggestions for automatically collected weather, location types, step count, and time. We also propose to use mood and motivation as appreciation feedback to focus on user well-being and boost motivation.
  PubDate: 2023-06-24
  DOI: 10.1007/s11257-023-09368-9
Evaluating explainable social choice-based aggregation strategies for
group recommendation
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  Abstract: Abstract Social choice aggregation strategies have been proposed as an explainable way to generate recommendations to groups of users. However, it is not trivial to determine the best strategy to apply for a specific group. Previous work highlighted that the performance of a group recommender system is affected by the internal diversity of the group members’ preferences. However, few of them have empirically evaluated how the specific distribution of preferences in a group determines which strategy is the most effective. Furthermore, only a few studies evaluated the impact of providing explanations for the recommendations generated with social choice aggregation strategies, by evaluating explanations and aggregation strategies in a coupled way. To fill these gaps, we present two user studies (N=399 and N=288) examining the effectiveness of social choice aggregation strategies in terms of users’ fairness perception, consensus perception, and satisfaction. We study the impact of the level of (dis-)agreement within the group on the performance of these strategies. Furthermore, we investigate the added value of textual explanations of the underlying social choice aggregation strategy used to generate the recommendation. The results of both user studies show no benefits in using social choice-based explanations for group recommendations. However, we find significant differences in the effectiveness of the social choice-based aggregation strategies in both studies. Furthermore, the specific group configuration (i.e., various scenarios of internal diversity) seems to determine the most effective aggregation strategy. These results provide useful insights on how to select the appropriate aggregation strategy for a specific group based on the level of (dis-)agreement within the group members’ preferences.
  PubDate: 2023-06-21
  DOI: 10.1007/s11257-023-09363-0
Emotional intelligence and individuals’ viewing behaviour of human
faces: a predictive approach
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  Abstract: Abstract Although several studies have looked at the relationship between emotional characteristics and viewing behaviour, understanding how emotional intelligence (EI) contributes to individuals’ viewing behaviour is not clearly understood. This study examined the viewing behaviour of people (74 male and 80 female) with specific EI profiles while viewing five facial expressions. An eye-tracking methodology was employed to examine individuals’ viewing behaviour in relation to their EI. We compared the performance of different machine learning algorithms on the eye-movement parameters of participants to predict their EI profiles. The results revealed that EI profiles of individuals high in self-control, emotionality, and sociability responded differently to the visual stimuli. The prediction results of these EI profiles achieved 94.97% accuracy. The findings are unique in that they provide a new understanding of how eye-movements can be used in the prediction of EI. The findings also contribute to the current understanding of the relationship between EI and emotional expressions, thereby adding to an emerging stream of research that is of interest to researchers and psychologists in human–computer interaction, individual emotion, and information processing.
  PubDate: 2023-06-19
  DOI: 10.1007/s11257-023-09372-z
Persuasion-enhanced computational argumentative reasoning through
argumentation-based persuasive frameworks
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  Abstract: One of the greatest challenges of computational argumentation research consists of creating persuasive strategies that can effectively influence the behaviour of a human user. From the human perspective, argumentation represents one of the most effective ways to reason and to persuade other parties. Furthermore, it is very common that humans adapt their discourse depending on the audience in order to be more persuasive. Thus, it is of utmost importance to take into account user modelling features for personalising the interactions with human users. Through computational argumentation, we can not only devise the optimal solution, but also provide the rationale for it. However, synergies between computational argumentative reasoning and computational persuasion have not been researched in depth. In this paper, we propose a new formal framework aimed at improving the persuasiveness of arguments resulting from the computational argumentative reasoning process. For that purpose, our approach relies on an underlying abstract argumentation framework to implement this reasoning and extends it with persuasive features. Thus, we combine a set of user modelling and linguistic features through the use of a persuasive function in order to instantiate abstract arguments following a user-specific persuasive policy. From the results observed in our experiments, we can conclude that the framework proposed in this work improves the persuasiveness of argument-based computational systems. Furthermore, we have also been able to determine that human users place a high level of trust in decision support systems when they are persuaded using arguments and when the reasons behind the suggestion to modify their behaviour are provided.
  PubDate: 2023-06-19
  DOI: 10.1007/s11257-023-09370-1
One size does not fit all: detecting attention in children with autism
using machine learning
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  Abstract: Abstract Detecting the attention of children with autism spectrum disorder (ASD) is of paramount importance for desired learning outcome. Teachers often use subjective methods to assess the attention of children with ASD, and this approach is tedious and inefficient due to disparate attentional behavior in ASD. This study explores the attentional behavior of children with ASD and the control group: typically developing (TD) children, by leveraging machine learning and unobtrusive technologies such as webcams and eye-tracking devices to detect attention objectively. Person-specific and generalized machine models for face-based, gaze-based, and hybrid-based (face and gaze) are proposed in this paper. The performances of these three models were compared, and the gaze-based model outperformed the others. Also, the person-specific model achieves higher predictive power than the generalized model for the ASD group. These findings stress the direction of model design from traditional one-size-fits-all models to personalized models.
  PubDate: 2023-06-17
  DOI: 10.1007/s11257-023-09371-0
Non-binary evaluation of next-basket food recommendation
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  Abstract: Abstract Next-basket recommendation (NBR) is a recommendation task that predicts a basket or a set of items a user is likely to adopt next based on his/her history of basket adoption sequences. It enables a wide range of novel applications and services from predicting next basket of items for grocery shopping to recommending food items a user is likely to consume together in the next meal. Even though much progress has been made in the algorithmic NBR research over the years, little research has been done to broaden knowledge about the evaluation of NBR methods, which is largely based on the offline evaluation experiments and binary relevance paradigm. Specifically, we argue that recommended baskets which are more similar to ground truth baskets are better recommendations than those that share little resemblance to the ground truth, and therefore, they should be granted some partial credits. Based on this notion of non-binary relevance assessment, we propose new evaluation metrics for NBR by adapting and extending similarity metrics from natural language processing (NLP) and text classification research. To validate the proposed metrics, we conducted two user studies on the next-meal food recommendation using numerous state-of-the-art NBR methods in both online and offline evaluation settings. Our findings show that the offline performance assessment based on the proposed non-binary evaluation metrics is more representative of the online evaluation performance than that of the standard evaluation metrics.
  PubDate: 2023-06-15
  DOI: 10.1007/s11257-023-09369-8