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Frontiers of Health Services Management
Number of Followers: 7  Partially Free JournalISSN (Print) 0748-8157 - ISSN (Online) 2475-2797 Published by LWW Wolters Kluwer  [330 journals]
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- A Holistic Approach to Enterprise Risk Management, from Catastrophes to
Resilience-
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Authors: Sampson; Carla Jackie
Abstract:
No abstract available
PubDate: Fri, 21 Feb 2025 00:00:00 GMT-
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- Tiered Accountability and Elements of an Effective Compliance Program
Within High Reliability Organizations-
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Authors: Ibata; Brent
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SUMMARY Tiered accountability and the seven elements of an effective compliance program provide a scalable framework for enterprise risk management within high reliability healthcare organizations (HROs). However, these elements do not self-assemble into a mature system. They must be intentionally built into an effective compliance program that assesses, controls, and manages risks at an ongoing enterprise level. This starts with good governance from the governing body and passes through the organization’s chief executive officer into a psychologically safe, fair, and just culture that embraces imperfections as teaching moments. In an HRO, detected deviances from desired practices are seen as opportunities to embark on short excursions of self-improvement on the longer journey toward zero events of preventable harm.
PubDate: Fri, 21 Feb 2025 00:00:00 GMT-
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- Risk Management and Good Governance Support Organizational Value
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Authors: Gattie; Sara U.
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SUMMARY As healthcare faces mounting financial challenges and an uncertain flow of resources, proactive risk officers are working to implement effective operating policies to handle those challenges and uncertainties. Clear governance structures that are fully integrated into the organization’s strategic planning process can provide the framework for effective risk management. At Providence, a large not-for-profit health system, enterprise risk management practices serve to identify, assess, and manage the risks that can affect the entire organization. Armed with a complete view of risks (both taken and those avoided), system executives, core leaders, and board members work together to protect value and advance the corporate mission.
PubDate: Fri, 21 Feb 2025 00:00:00 GMT-
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- Pursuing Enterprise Risk Management Excellence in Emergency Preparedness
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Authors: dellaBadia Simon; Maxine
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SUMMARY Enterprise risk management (ERM) is a proactive strategy that, when effectively implemented, can support an organization in reducing risk, improving alignment, and building staff trust. An effective program includes leadership transparency and a range of initiatives focusing on regulatory and financial compliance, patient safety, overall risk reduction, information management, and the use of data in the decision-making process. An effective ERM program must include a highly functioning emergency preparedness program if it is to truly support risk reduction. Emergency preparedness is an integral component of ERM, and it is also a clear example of how proactive management within a high-reliability culture catalyzes an organization’s pursuit of excellence. Today’s healthcare challenges have shifted disaster planning from an operational requirement to a foundational imperative. Regardless of an organization’s mission, structure, or size, operational continuity depends on a culture that supports sustained readiness. An organizational planning process that includes potential disruptions to daily activities is an important factor when preparing for and responding to the unexpected. Although operational leaders cannot predict every type of event, all efforts should be made to implement a fiscally sound readiness program that achieves the desired outcomes while minimizing workflow disruptions. Leaders need to ensure that their emergency preparedness program is adaptive enough to support mission-critical components of the organization when faced with unanticipated and potentially unfavorable events. In order for the program to be effective, it is important to holistically assess its necessary elements for excellence and determine how the program should be dynamically aligned with organizational culture.
PubDate: Fri, 21 Feb 2025 00:00:00 GMT-
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- Cedars-Sinai: Addressing Workforce Risks Through a New School
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Authors: Anderson; Nicole
Abstract:
SUMMARY Located in Los Angeles, a diverse and expensive city of 3.8 million residents, Cedars-Sinai Health System seeks to hire and retain a qualified workforce that reflects its patient population. Research shows that concordance of a person’s ethnicity with their clinical care team improves outcomes and reduces health disparities. Across the nation and at Cedars-Sinai, the pandemic exacerbated already existing workforce shortages and challenges to hiring, training, and retaining allied health workers. In September 2021, leaders at Cedars-Sinai began exploring ways to address these potential workforce risks to its operations. Through interviews with stakeholders and thorough analysis of Cedars-Sinai and local workforce and educational data, the decision was made to launch an allied health school. The goal of the program is to help fill the pipeline to meet the highest areas of need and provide opportunities for community members and existing Cedars staff to upgrade their skills and earning power.
PubDate: Fri, 21 Feb 2025 00:00:00 GMT-
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