Authors:Ana Afida, Achmad Junaidi Pages: 117 - 136 Abstract: Student satisfaction in the learning process is influenced by various factors, one of which is related to the performance and competence of lecturers. This study aims to identify student satisfaction with the lecture process based on lecturer performance competencies. The research method used is a survey research method. The sampling technique in this study used a non-probability incidental sampling technique. This study was conducted to measure the quality of lecturer performance from students' perspectives. The unit of research analysis is the individual (student). Respondents were sent randomly using the Google Drive system in connection with the COVID-19 pandemic, which impacted the online lecture system. The results of the analysis show that the performance of lecturers with an IKM score of 2.82 (70.5), where the service quality is category B. The quality of service B shows that the performance of UIN Walisongo lecturers is categorized as good. Of the 14 elements studied, there is one unsatisfactory indicator: Timeliness of attendance Lecturers have an average performance score of 2.46. The other 13 indicators assessed by Walisongo State Islamic University students had good categories. PubDate: 2021-12-31 DOI: 10.21580/at.v13i2.6468 Issue No:Vol. 13, No. 2 (2021)
Authors:Nur Asiyah, Karnadi Karnadi, Musthofa Musthofa Pages: 137 - 156 Abstract: Universities are required to improve quality, one of which is through accreditation. This study aims to evaluate the quality in the face of accreditation and analyze the constraints and supporting factors. This type of research is evaluation research and uses a qualitative approach. The assessment method is done through document studies, interviews, and observations. The data analysis technique used descriptive qualitative analysis. The study results recommend that the Islamic Religious Education Study Program arrange steps for accreditation preparation using the nine criteria instrument. Context evaluation includes changes to accreditation instruments and curriculum changes. Evaluation of inputs, human resources, infrastructure, and financial accessibility meets quality standards, only lacking in the number of study-based lecturers. The criteria for evaluating the process, learning process, research, and community service have met the quality standard. Criteria for evaluating products scientific works like articles, research journals, books, and publications. Evaluation criteria for outcome components that the quality of study programs is assessed from the competitiveness of graduates and the performance of graduates for the community of stakeholders have met quality standards. The quality evaluation constraint found that the ratio of the number of lecturers was not based on the study program. At the same time, the supporting factor was the increasing number of integrated online services. PubDate: 2021-12-31 DOI: 10.21580/at.v13i2.6500 Issue No:Vol. 13, No. 2 (2021)
Authors:Eka Anggis, Andang Syaifuddin Pages: 157 - 170 Abstract: The Group Investigation model is a cooperative model to develop an enthusiasm for learning. Problems in the field from interviews with students of SMP 1 Indramayu were found to be as follows: lack of group collaboration, less responsiveness, lack of attention, sleepiness so that it can be concluded that there is a lack of enthusiasm for students in learning. The purpose of this research is to analyze the indicators of the most dominant learning enthusiasm if learning is carried out through Group Investigation to solve problems in the places observed. The research method is descriptive qualitative analysis. A questionnaire instrument measured the four indicators. The subject of the research is class VIII Middle School 1 Indramayu. Data collection techniques are data collection, data presentation, conclusions. The results show that from the four indicators of enthusiasm, the indicator that got the highest percentage (83%) was students' enthusiasm in noting important things as teaching materials at home. The conclusion of the enthusiasm indicator in the form of student learning enthusiasm in recording important things is the most dominant when learning is implemented through Group Investigation. Thus, it is necessary to improve learning through group discussions in the future. PubDate: 2021-12-30 DOI: 10.21580/at.v13i2.8278 Issue No:Vol. 13, No. 2 (2021)
Authors:Nasron Alfianto, Edy Suryawardana Pages: 171 - 184 Abstract: The quality of service at the institution is one of the essential factors for service users. Higher education services are one of the institutions that need to be studied, the extent to which the quality of services is provided. This study examines the effect of higher education service quality on student satisfaction. This study uses a quantitative approach. The sampling technique used the slovin method. The primary data in this study were obtained from the perceptions of students who filled out and returned the questionnaire, analyzed using the multiple regression analysis techniques. The analysis and discussion results show that the dimensions of service quality (reliability, responsiveness, assurance of empathy, and physical evidence) have a positive effect on student satisfaction. It is recommended that service quality, such as reliability, responsiveness, empathy, and physical evidence, be further improved, considering that the effect is small except for guarantees. PubDate: 2021-10-31 DOI: 10.21580/at.v13i2.8280 Issue No:Vol. 13, No. 2 (2021)
Authors:Mariyani Mariyani, Ferry Khusnul Mubarok, Yuli Haryati, Johan Arifin Pages: 185 - 196 Abstract: The performance of village officials is one of the main indicators of the quality of village government services. The performance of village officials is influenced by many factors, both internal and external. This study aimed to analyze whether motivation, work discipline, leadership, work motivation, and leadership of the village head influenced performance. The population of this research is all village officials in Karaskepoh, Doropayung, Jeruk, and Tuyuhan Villages, Pancur District, and Rembang Regency. The number of village officials is 30 people. In this study, all samples were used due to the small number of populations. The type of data used in this research is a quantitative approach with multiple regression analysis. This study concludes that work motivation, work discipline, leadership, and work for motivation, discipline, and leadership significantly affect performance in Karaskepoh, Doropayung, Jeruk, and Tuyuhan Villages Pancur District, Rembang Regency. Thus, in the future, to improve the performance of village officials, it is necessary to increase work motivation, increase discipline, and need leadership attitudes. PubDate: 2021-10-31 DOI: 10.21580/at.v13i2.10526 Issue No:Vol. 13, No. 2 (2021)
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