Hybrid journal (It can contain Open Access articles) ISSN (Print) 1741-1009 - ISSN (Online) 1741-1017 Published by Inderscience Publishers[439 journals]
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Authors:Iftikhar Alam, Asifa Qasim, Akhter Habib Shah, Tribhuwan Kumar Pages: 221 - 237 Abstract: This study examined whether COVID-19 affected EFL/ESL teaching, learning, and formative evaluation among Umm Al Qura University's CFY medical students. Due to the COVID-19 lockout and social isolation, classroom instruction and learning were moved online and/or to Blackboard Collaborate. This study examined CFY medical students' perceptions of online classes and Blackboard Collaborate's effects on teaching, learning, and course assessment. The research was quantitative. After 15 weeks of real-time online Blackboard classes, 30 CFY medical students were randomly sampled and given a questionnaire. Data was collected using a five-point Likert scale and analysed with SPSS. It was found that online teaching and learning positively affected students' learning environment perceptions. COVID-19 participants said Blackboard online classes improved English teaching, learning, and formative assessment. The results show that Blackboard Collaborate has been as beneficial as face-to-face classes during lockdown or social distancing. The study promotes blended learning for CFY students at the university. Keywords: Blackboard Collaborate; COVID-19; impact; EFL/ESP classroom; knowledge and learning; first year university students Citation: International Journal of Knowledge and Learning, Vol. 16, No. 3 (2023) pp. 221 - 237 PubDate: 2023-07-12T23:20:50-05:00 DOI: 10.1504/IJKL.2023.132159 Issue No:Vol. 16, No. 3 (2023)
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Authors:Sheelu Sagar, Vikas Garg, Rohit Rastogi Pages: 238 - 259 Abstract: This manuscript provides information associated with the physiological health benefits of yoga, pranayama and aerobic exercise. The yoga practice helps to control blood sugar levels, improve cardiovascular functioning, maintain the systolic and diastolic blood pressure at a normal level, help with digestion, gain muscular strength, and gets rid of muscular stiffness, resulting in a state of happy mind with a flexible body. The investigation aims to examine the physiological health of young employees with the benefits of yoga, pranayama, meditation and light aerobic exercise. The study was done on employees of PPS International who were engaged in the manufacture of high-tech equipment for the Indian Railways, and metro trains, situated at Greater Noida (UP) India. The founder and promoter of PPS International gave his permission for practical investigation of the employees of his company for this research study. The researcher randomly selected 120 subjects within the age range of 40-50 years. On the recorded data computational analysis was done to establish the result. Keywords: yoga; health; meditation; blood sugar; blood pressure; employees Citation: International Journal of Knowledge and Learning, Vol. 16, No. 3 (2023) pp. 238 - 259 PubDate: 2023-07-12T23:20:50-05:00 DOI: 10.1504/IJKL.2023.132157 Issue No:Vol. 16, No. 3 (2023)
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Authors:Archana Shrivastava, Ruchi Tandon, Sanjeev Tandon Pages: 260 - 273 Abstract: Authors argue that the perception of salespersons about their interpersonal listening ability is important but the perspective of the listened-to is equally important for an assessment of the competence. As the traditional studies on listening in sales refer to either self or buyer's evaluation, we propose to investigate their validity. We also argue that the traditional scales to measure listening behaviour proposed by Castleberry and Ramsey and Sohi in 1997 may produce diverse results when used in a different setting and on a different population. The findings suggest a gap in the self-perceived listening abilities of the salesperson with that of the buyers' evaluation. Further, the results display a positive link between the salesperson's listening and the trust and satisfaction developed throughout sales interactions but contrary to past studies, it does not necessarily lead to the possibility of future interaction. The discussion focuses on directions for future research using this scale and the need to develop additional measures that tap components of listening in sales. Keywords: listening; salesperson; retail; interpersonal communication; sales Citation: International Journal of Knowledge and Learning, Vol. 16, No. 3 (2023) pp. 260 - 273 PubDate: 2023-07-12T23:20:50-05:00 DOI: 10.1504/IJKL.2023.132161 Issue No:Vol. 16, No. 3 (2023)
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Authors:Archana Shrivastava, Ruchi Tandon, Sanjeev Tandon Pages: 274 - 289 Abstract: The present study endeavours to identify emerging trends in workplace learning and development (L&D) domain. This qualitative enquiry focuses on how L&D function is transforming during COVID-19 pandemic era. The study relies on semi-structured interviews carried out with 28 senior human resource (HR) professionals working in HR consulting industry in India. Findings based on thematic analysis indicate that organisations in HR consulting industry are placing a strong emphasis on L&D initiatives including, technology-enabled learning, collaborative and informal learning, enabling learning ecosystem, and communication and collaboration in remote work setting during the COVID-19 times. This article is an original contribution to the relevant domain of L&D in the present context. It offers policy guidelines to L&D professionals to revamp their existing L&D strategy and implement newer initiatives. In addition, the article extends the literature on workplace L&D by highlighting key practices needed for rolling-out a novel L&D strategy specifically in the COVID-19 context. Keywords: learning and development; L&D; technology-enabled learning; learning culture; virtual learning; remote learning; COVID-19; HR consulting; India Citation: International Journal of Knowledge and Learning, Vol. 16, No. 3 (2023) pp. 274 - 289 PubDate: 2023-07-12T23:20:50-05:00 DOI: 10.1504/IJKL.2023.132201 Issue No:Vol. 16, No. 3 (2023)
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Authors:Tohid Kachwala, Dinesh Panchal, Pradeep Pai Pages: 290 - 315 Abstract: Globalisation of knowledge compels Indian higher education institutes to improve their quality. Quality at an affordable price will be the critical determinant for students' selection of the university. Understanding students' expectations in higher education services becomes vital as an operations strategy to retain existing students and entice potential students. An extensive literature survey proposes a scientific model using structural equation modelling (in IBM AMOS) to develop a path model for the antecedents of service quality, overall service quality, student satisfaction and student loyalty. Using the sample data from the higher education services for the postgraduate program, the analysis was done to evaluate the influence of antecedents on the overall service quality and further on the student's satisfaction and student loyalty. The result indicated that four antecedents (tangibles, academic competence, reputation and delivery) positively influence the overall service quality. Further, the study also found that overall service quality directly influences student satisfaction and indirectly influences student loyalty through student satisfaction in higher education services. Keywords: tangibles; academic competence; reputation; delivery; services quality; student satisfaction; student loyalty; higher education services and structural equation modelling Citation: International Journal of Knowledge and Learning, Vol. 16, No. 3 (2023) pp. 290 - 315 PubDate: 2023-07-12T23:20:50-05:00 DOI: 10.1504/IJKL.2023.132160 Issue No:Vol. 16, No. 3 (2023)
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Authors:Berioska Contreras Vargas, Seppo Virtanen Pages: 316 - 339 Abstract: We present a systematic framework to construct cybersecurity knowledge for high school students on cloud computing. The learning outcomes were analysed based on time and completion rates to evaluate a ranking, learning curves, and clusters. The presented cyber security education module consists of a series of adaptive assignments anchored on constructivist and scaffolding learning theories. The probability of success for active guided tasks was 0.80. In the case of constructive adaptive assignments it was 0.75, and for interactive adaptive assignments it was 0.25. The completion rate dropped in the last adaptive assignment, implying the need to reinforce interactions earlier. Students demonstrated that motivation is as much determinant as the background experience, showing noticeable variations in the time needed to complete our adaptive assignments. Keywords: security; privacy; cybersecurity; penetration testing; teaching and learning; constructivist learning theory; scaffolding learning; active learning; high school; cloud computing Citation: International Journal of Knowledge and Learning, Vol. 16, No. 3 (2023) pp. 316 - 339 PubDate: 2023-07-12T23:20:50-05:00 DOI: 10.1504/IJKL.2023.132163 Issue No:Vol. 16, No. 3 (2023)