 Subjects -> SOCIOLOGY (Total: 553 journals)
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- The impact of leadership behaviours on job satisfaction in healthcare
organisations-
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Authors: Roy Matta, Nelly Chammas
Pages: 203 - 224
Abstract: The aim of this study is to determine the effect of leadership behaviours on employees' satisfaction and productivity, examining the relationship between job satisfaction and socio-demographic data. Being analytical and comparative, the study addresses four behaviours of leadership development, which are communication, coaching, delegation, training and development. It also holds a comparison between the employees' perception towards leadership behaviours, nurses' satisfaction and productivity in both governmental and private hospitals. Collaborating with 96 registered nurses in medical and surgical departments, data was collected from a survey of a standardised questionnaire. The results indicate that there is a direct relationship between superiors' leadership to their productivity, as well to the nurses' satisfaction. Therefore, setting patients' safety as a top priority and in order to motivate the employees on a continuous basis, leaders and staff should always collaborate with each other for a better performance quality.
Keywords: leadership behaviours; coaching; delegation; job satisfaction; healthcare organisations
Citation: International Journal of Work Innovation, Vol. 3, No. 3 (2022) pp. 203 - 224
PubDate: 2022-12-13T23:20:50-05:00
DOI: 10.1504/IJWI.2022.127659
Issue No: Vol. 3, No. 3 (2022)
- The impact of working from home on job satisfaction and work effectiveness
in times of the corona pandemic-
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Authors: Miria Kramer, Tanja Engelmann
Pages: 225 - 249
Abstract: During the corona pandemic, the daily work of many employees had to be transferred to the working from home environment. This paper is dedicated to the research questions what effects working from home have on job satisfaction and work effectiveness in times of the corona crisis and which job characteristics foster job satisfaction and work effectiveness while working from home. To answer these questions, a quantitative study was conducted with 313 participants. The study is based on the job characteristics model. According to the results, working from home has positive effects on job satisfaction and also increases work effectiveness. Relevant for these positive work effects are various job characteristics that are in line with the job characteristics model. However, in this study, further relevant job aspects are found that so far, are not considered in this model.
Keywords: work effectiveness; job performance; job satisfaction; working from home; corona pandemic; empirical study; job characteristics model; JCM; job characteristics
Citation: International Journal of Work Innovation, Vol. 3, No. 3 (2022) pp. 225 - 249
PubDate: 2022-12-13T23:20:50-05:00
DOI: 10.1504/IJWI.2022.127654
Issue No: Vol. 3, No. 3 (2022)
- Talent management and employee competence in Colleges of Education, Ghana:
the mediating role of knowledge transfer-
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Authors: Isaac Tetteh Kwao, Felix Kwame Opoku, Emmanuel Essandoh, Lawrence Yaw Kusi
Pages: 250 - 268
Abstract: The study empirically examined the influence of talent management on employees' competence and controlled for the intervening effect of knowledge transfer in colleges of education in Ghana. Given the reliance on explanatory research design, the study utilised structured questionnaire for gathering the primary data quantitatively from 209 randomly selected participants. A second-order model was configured in SMART PLS for testing of the directional hypotheses formulated. The study found that talent management is a weak significant positive predictor of both team competence and change competence. However, talent management significantly predicts a moderate positive variance in self-competence. Also, knowledge transfer mediates the predictive relationship between talent management and three dimensions of employee competence. The study concluded that colleges of education should rely on talent management programmes for managing their talents with strong integration of institutional systems and structures for knowledge transfer, so as to build the competence of their workforce.
Keywords: talent management; TM; knowledge transfer; KT; competence; Colleges of Education; Ghana
Citation: International Journal of Work Innovation, Vol. 3, No. 3 (2022) pp. 250 - 268
PubDate: 2022-12-13T23:20:50-05:00
DOI: 10.1504/IJWI.2022.127655
Issue No: Vol. 3, No. 3 (2022)
- Online work adjustment in the sustainable development context during
COVID-19 pandemic: a systematic literature review-
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Authors: Azizan Bin Morshidi, Kee Y. Sabariah bte Kee Mohd Yussof, Rizal Zamani Idris, Rafiq Idris, Azlan Abas
Pages: 269 - 288
Abstract: This paper aims to systematically analyse and synthesise the contemporary literature on fundamental contextual issues impacting online work adjustment during the COVID-19 pandemic and to identify future research priorities in these fields, in the light of relevant perspectives of Sustainable Development Goals (SDGs) and Fourth Industrial Revolution (IR 4.0). This research used the preferred reporting items for systematic reviews and meta-analyses (PRISMAs) design approach to conduct a systematic literature review. Three academic databases, namely Scopus, ScienceDirect and Google Scholar, were utilised. The findings emphasised the importance of current research distribution, contextual issues, and thematic analysis outcomes, which recommend an essential future research agenda on online work adjustment during and after the COVID-19 pandemic.
Keywords: Sustainable Development Goals; SDGs; sustainability; telework adjustment; work restructuring; work-from-home; coronavirus; Industry 4.0; systematic literature review; SLR
Citation: International Journal of Work Innovation, Vol. 3, No. 3 (2022) pp. 269 - 288
PubDate: 2022-12-13T23:20:50-05:00
DOI: 10.1504/IJWI.2022.127668
Issue No: Vol. 3, No. 3 (2022)
- Millennials, COVID-19, and its impact on perception: the case of
the banking system-
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Authors: Marwan Azouri, Sylvain Senechal
Pages: 289 - 315
Abstract: Customer loyalty strategies of retailing banks are facing growing uncertainty among Millennials, with high attrition rates after only a few years. Besides, the COVID-19 pandemic and its social and economic consequences are severely hitting Millennials, and the retail banking sector seems to be frontline with people in turbulent times. In this paper we analyse the antecedents of customer loyalty intentions and switching intentions of people aged 18-25 towards their banks, using the same model before the crisis and 15 months after the beginning of the crisis. The studies are validated and compared using PLS-SEM, and show that trust and commitment still play a mediating role between classic antecedents and simple loyalty intentions. However, the influence of trust, commitment and loyalty intentions to limit switching intentions is fading through time, as if the COVID crisis contributed to an accelerated deterioration in the structure of usual relationships between constructs linked to loyalty. The explosion of switching intentions is analysed and relativised, and we provide operational suggestions for loyalty strategies addressing Millennials.
Keywords: Millennials; banking; switching intentions; COVID-19; PLS-SEM; trust; perceived value; commitment; perception; customer loyalty
Citation: International Journal of Work Innovation, Vol. 3, No. 3 (2022) pp. 289 - 315
PubDate: 2022-12-13T23:20:50-05:00
DOI: 10.1504/IJWI.2022.127667
Issue No: Vol. 3, No. 3 (2022)
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