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Authors:Craig Moreau Abstract: Journal of Business and Technical Communication, Ahead of Print. Initiating and continuing rhetorical invention is an important practice for teams seeking to innovate. Workplace professionals demonstrate one potential model of rhetorical innovation by instantiating four rhetorical moves that make up a broader practice of difference-driven inquiry (DDI). But it remains unknown how DDI, as a model of innovative rhetoric, can be taught in the technical and professional communication classroom. Over the course of two studies, the author investigated a pedagogy attempting to teach practices for innovation rhetoric. The results show that the pedagogy can be effective but that more scaffolding is needed. Citation: Journal of Business and Technical Communication PubDate: 2022-06-14T06:05:58Z DOI: 10.1177/10506519221105495
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Authors:Christian A. Vukasovich, Marko N. Kostic Abstract: Journal of Business and Technical Communication, Ahead of Print. Successfully adapting to organizational changes during the COVID-19 pandemic crisis necessitated the effective deployment of technical communication texts delineating the expectations and structures for guiding behavior and interactions. A dearth of system-wide familiarity with changes in modalities has disrupted expectations and impacted engagement. During acute events, business and technical communicators will probably not be the initial source of transition messaging. Instead, this task will fall on managers, faculty, and other front-line communicators. The authors present pragmatic recommendations for adapting familiar discourses, semiotics, and mental scripts so that communicators can more effectively intervene during crises to ease organizational transitions and decrease uncertainty. Citation: Journal of Business and Technical Communication PubDate: 2022-06-14T06:05:39Z DOI: 10.1177/10506519221105493
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Authors:Brian Gogan,
Stacy J. Belinsky Abstract: Journal of Business and Technical Communication, Ahead of Print. This article connects work on emotion, rhetoric, and entrepreneurial experience as it reports findings from a questionnaire issued to 80 entrepreneurs who belong to the global entrepreneur community Startup Grind. The findings from this study offer researchers a more robust representation of the rhetorical theories that guide entrepreneurs’ professional communication practices. In particular, the authors report on the distribution and dependency between two variables: operative rhetorical theory (indicated by one of four choices) and entrepreneurial experience (indicated by number of ventures and total years of experience). Citation: Journal of Business and Technical Communication PubDate: 2022-06-14T06:05:19Z DOI: 10.1177/10506519221105490
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Authors:Huiyu Zhang, Yuanhong Wei Abstract: Journal of Business and Technical Communication, Ahead of Print.
Citation: Journal of Business and Technical Communication PubDate: 2022-06-13T06:28:24Z DOI: 10.1177/10506519221105497
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Authors:Josephine Walwema, Jared S. Colton, Steve Holmes First page: 257 Abstract: Journal of Business and Technical Communication, Ahead of Print.
Citation: Journal of Business and Technical Communication PubDate: 2022-04-21T06:09:55Z DOI: 10.1177/10506519221087694
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Authors:Johanna L. Phelps First page: 270 Abstract: Journal of Business and Technical Communication, Ahead of Print. This article historicizes the impact of the Common Rule, which mandates the existence of Institutional Review Boards, on technical and professional communication (TPC) research with a focus on the principle of justice. Justice is discussed as a complex principle that must be internally and coherently balanced along several axes in the design, implementation, and promulgation of research in technical communication. The author proposes that with shared language, which in this article begins with one principle—justice—TPC researchers can more plainly articulate their positions in the development and dissemination of scholarship, thereby adding coherence to ethical work in the 21st century. Citation: Journal of Business and Technical Communication PubDate: 2022-04-22T06:25:05Z DOI: 10.1177/10506519221087709
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Authors:Beau Pihlaja First page: 296 Abstract: Journal of Business and Technical Communication, Ahead of Print. This study uses examples from a case of everyday technical and professional communication (TPC) at a small multinational company on the Mexico–U.S. border to illustrate how coordinating analytical frameworks commonly used in TPC analyses—activity theory (AT) and actor-network theory (ANT)—can help TPC scholars and practitioners negotiate interpreting others’ asynchronous communication fairly and justly, even in complex, intercultural contexts. The examples illustrate why developing normative ethics for the 21st century requires attention to the ways that goal-oriented activity and the flat, networked interaction of the human, nonhuman, and black-boxed forces intersect in everyday TPC practitioners’ lives and work. Citation: Journal of Business and Technical Communication PubDate: 2022-04-20T06:24:03Z DOI: 10.1177/10506519221087937
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Authors:Kristin C. Bennett, Mark A. Hannah First page: 326 Abstract: Journal of Business and Technical Communication, Ahead of Print. Technical and professional communication (TPC) has recently turned to social justice to interrogate seemingly neutral documents’ impacts on marginalized populations, including disabled individuals. In workplace contexts, such efforts are often impeded by rights-based discourse that maintains ableist institutional spaces and impedes efforts toward broader institutional change. Recognizing that TPC practitioners likely will encounter rights-based discourse, this article offers an ethical decision-making framework that couples the field's previous disability studies work with disability justice. We offer guidelines and a critical vocabulary for bridging legal rights and social justice concerns to inspire ethical articulations of disability access needed for transformative change. Citation: Journal of Business and Technical Communication PubDate: 2022-04-21T05:00:03Z DOI: 10.1177/10506519221087960
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Authors:Xiaobo Wang, Baotong Gu First page: 355 Abstract: Journal of Business and Technical Communication, Ahead of Print. This article presents an ethnographic study on the user experience (UX) design of the photo- and video-editing apps of millennial and Generation Z participants from different cultural groups. The case study calls attention to the implications of rhetorical misrepresentations of reality that photo- and video-editing apps afford and encourages future large-scale studies on the negative psychological and behavioral impacts such apps can have on users’ psychology, behaviors, and well-being. The authors use frameworks in virtue ethics to argue that despite slight variations, photo and video app UX has ethical implications that can negatively impact young adult users. For example, the study suggests that the photo and video app features tend to subvert the traditional Chinese virtues of modesty, honesty, and the middle way and that hyperbolic and playful designs can cause addictive behaviors. Citation: Journal of Business and Technical Communication PubDate: 2022-04-28T07:34:09Z DOI: 10.1177/10506519221087973
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