Authors:Svitlana Bilan, Petr Šuleř, Olena Skrynnyk, Emília Krajňáková, Tetyana Vasilyeva Pages: 1–13 - 1–13 Abstract: Even now, in the times of advanced digitization, the planning and implementation of many organizational measures remain human-driven. Corresponding to a global trend of application of artificial intelligence in all areas of life, it has received more attention in the last few years and garnered emerging clusters of research in usage of this technology for organizational issues. Some companies already offer tools that support different management tasks in the area of organizational development, but they are not holistic. According to the google trend analysis of the search for artificial intelligence, the inquiry to this topic continues increasing. The purpose of the described investigation was to identify the academic trends in research interaction between such scientific fields, as Artificial Intelligence, Organizational Management, Organizational Development, Organizational Change, and Organizational Culture using bibliometric and network publication analysis. In order to achieve this purpose, we systematically analysed 191 publications between 1983 and 2020 as well as cited and citing publications. The findings of this study provide important conclusions of the current research state. The insightful results are presented in the form of critical review and frame the body of knowledge. PubDate: 2022-01-19 DOI: 10.3846/btp.2022.13204 Issue No:Vol. 23, No. 1 (2022)
Authors:Albert Kriestian Novi Adhi Nugraha, Yunita Budi Rahayu Silintowe, Eristia Lidia Paramita Pages: 14–2 - 14–2 Abstract: Prior studies intensively rely on lifestyle segmentation to investigate the patterns of purchase and consumption decisions. However, the literature does not specifically relate lifestyle profiles with the types of consumer decisions (i.e., purchasing vs. consumption decisions). Therefore, this research analyzed the issue by surveying 626 residents of Salatiga city, Indonesia, as the participants through self-administered questionnaires. By analyzing the data with factor, cluster, and chi-square analysis, this paper demonstrated that purchase decisions (i.e., the choice of brand name and country of origin) are not associated with lifestyle segments, while consumption decisions differ among the segments. Meanwhile, lifestyle is more likely associated with enduring (i.e., consumption decisions) than occasional behaviors (i.e., purchase decisions) such as the purchase of a mobile phone and its related services. PubDate: 2022-01-21 DOI: 10.3846/btp.2022.13687 Issue No:Vol. 23, No. 1 (2022)
Authors:Olena Fomina, Oleksandr Zadniprovsky, Svitlana Korol, Olha Romashko Pages: 26–3 - 26–3 Abstract: The article considers the theoretical prerequisites and regulatory requirements that determine the practical approaches to the application of professional judgment in defining the best way to present reporting information. In the course of the research, the authors took as a basis the regulatory documents on the preparation of financial and integrated reporting, which take a principles-based approach and provide for the use of professional judgment. The authors assumed that the objects of a professional accountant are the facts of economic activity in order to identify, evaluate, recognize and reflect in the accounting and reporting of the company objects of accounting that are significant and of interest to users. The author investigated theoretical bases and practical aspects of application of professional judgment with the purpose of recognition of object and definition of its cost in the course of data collection, their analysis, and formation on their basis of professional judgment. The author has proved the need to adhere to the principle of additionality in finding the maximum complete description of the object and formulating a professional judgement about it. The author proposed a matrix model, which established the correspondence of risk levels and principles of application of professional judgment in accounting valuation and conducted an analysis of the conditions for the use of professional judgment in defining the fair value of financial instruments and inventories. The author considered the influence of uncertainties and corresponding risks in the application of professional judgment on the value of financial instruments and its adjustment in the conditions of unstable markets of countries with economies in transition. The author noted peculiarities of implementation of professional judgment in the process of preparation of financial and integrated reporting and the factors that determine them. PubDate: 2022-02-04 DOI: 10.3846/btp.2022.13330 Issue No:Vol. 23, No. 1 (2022)
Authors:Olena Gladka, Victoria Fedorova, Yana Dohadailo Pages: 39–5 - 39–5 Abstract: The purpose of the study is to review and integrate various definitions of the employee life cycle (ELC) and to develop new conceptual bases of ELC by applying logical analysis and systemic approach. In this article, we suggest the employee life cycle has a “client-based” approach. Therefore the development of the ELC is similar to the development of the client life cycle and each stage of this process requires adoption and use of external and internal personnel marketing tools. At the same time, it implies simultaneous various activities of employees and employers alike. A customer-centric process on the labor markets (external and internal) is initiated by the personnel marketing product. It is defined by three levels aiming to attract and retain employees. The model of the ELC proposed hereafter shows the bilateral mechanism of the employee-employer interaction. Through the activities of external (employee attraction) or internal (employee retention) personnel marketing the organization can build its “perceived” or “received” Employer Value Proposition (EVP). The refined definition of the ELC is based on the theoretical foundations of personnel marketing and takes into account the employee and the employer’s perspectives; our definition identifies the ELC time frame and defines indicators of the ELC measurement for further empirical studies. Suggested ELC stages were developed in a way to reflect characteristics and actions for the employer and the employee simultaneously. To maintain or renew the employee engagement level a set of measures were suggested for implementation at each stage of the ELC. PubDate: 2022-02-07 DOI: 10.3846/btp.2022.13510 Issue No:Vol. 23, No. 1 (2022)
Authors:Cordelia Onyinyechi Omodero, Benjamin Ighodalo Ehikioya Pages: 53−5 - 53−5 Abstract: Investment in agriculture is very crucial in the present situation of Nigeria. The effort to overcome food insecurity can only be efficacious if steps in the right direction will be taken. At this juncture in the Nigerian economic history, the right step to take is to adequately finance agriculture in order to ensure sufficient food production and safety that will save the future of the country. This study emphasizes on investment in agriculture to guarantee food security in Nigeria. Several other studies focus on the numerous challenges food production in Nigeria suffer, however, it is important to come to a conclusion that agriculture requires huge financial investment to thrive. This study examines the impact of agricultural financing and output on food production using data from 2007−2019. The regression result reveals that agricultural output is significant and positive in affecting food production and safety but agricultural financing is immaterial in guaranteeing sufficient food production in the country. This result gives evidence that investment in the agricultural sector will be the solution to food insecurity in Nigeria. The government is by this study encouraged to increase the budget on agriculture in order to boost food supply and safety in the country. PubDate: 2022-02-15 DOI: 10.3846/btp.2022.13092 Issue No:Vol. 23, No. 1 (2022)
Authors:Bayu Sindhu Raharja, Nia Kurniati Bachtiar, Muhammad Ridhwan Ab Aziz Pages: 60–6 - 60–6 Abstract: This research seeks the effect of behavioural and non-behavioural factors of SME’s owners and their business characteristic on the financing decisions. Moreover, this research categorized SMEs owners based on their behavioural aspects on establishing a behavioural mapping in SMEs industry. The sample of this research is the informal SMEs owners in Surakarta, Central Java, Indonesia. In investigating the relationship of the independent variable on financial decision making, this research employed the hierarchical linear multiple regression model (HLMR) and multiple logistic regression (LR). Furthermore, this research employed cluster analysis for building a behavioural mapping in SMEs industry. This study discovered a significant effect of behavioural aspects of SME’s owners on the financing decisions, which is, instead of having significant enforcement on the financing decisions, the non-behavioural aspects were more likely impacted on the SMEs owners’ investment decisions. The finding shows that there are three significant groups of SMEs owners in the Surakarta region. The result of this research gives key insights, mainly to the involved stakeholder to keep the sustainability of the SMEs industry. PubDate: 2022-02-17 DOI: 10.3846/btp.2022.13513 Issue No:Vol. 23, No. 1 (2022)
Authors:Yurii Kiiko Pages: 70–7 - 70–7 Abstract: The speeding business operations and the necessity for strategically-oriented activities determine the relevance of research in the domain of business audit, including marketing. Given the feasibility of studying these aspects of internal control, the objective of this paper is to improve the existing methods of client portfolio analysis as well as theoretically justify new methods and ways of analysis and internal audit. According to the results of the study, the methods of ABC and XYZ analysis were amended and adapted for use in the banking sector, where ABC is based on ranking customers according to the operating and transaction income, and XYZ studies the frequency and regularity of transactions conducted by bank customers. The improved indicators applied to measure the profitable activity of a client’s portfolio in general and in terms of profit centres (business lines) enable to promptly identify a decline in the profitability of certain groups of customers,reveal its causes and offer effective solutions. The reorganization of the analytical part for client portfolio management and the implementation of ABC and XYZ analysis as well as other methodological approaches allow to monitor the dynamics of a bank’s client portfolio quality as quickly and effortlessly as possible. Analytical mechanisms for determining the quality of the bank’s client portfolio is one of the basic elements of internal audit, and this study proposes the optimal form of the internal auditor’s working document, which is best adapted to the needs of auditing business units, their quality and efficiency. PubDate: 2022-02-23 DOI: 10.3846/btp.2022.13833 Issue No:Vol. 23, No. 1 (2022)
Authors:Mohammad Alhalalmeh, Reyad Abdallah Alkhawaldah, Anber Mohammad, Ali Al-Quran, Ghufran Hijjawi, Sulieman Al-Hawary Pages: 79–8 - 79–8 Abstract: The core purpose of this study is to determine the impact of electronics marketing (word of mouth), perceived value, and social networking on customer buying behaviour through customer trust in the context of cosmetic industry of Jordan. To accomplish the main research objective, the study has followed SEM technique for analysing collected data. For data collection, the use of survey questionnaire has been made, in which data was collected from total 223 respondents. The results of this study confirm the significant impact of perceived value on customer trust and customer buying behaviour, whereas electronic marketing (word of mouth) was found to have insignificant impact on both customers buying behaviour and customer trust. Findings also revealed the significant impact of social networking networks on customer buying behaviour. However, its impact on customer trust was insignificant. With respect to mediating effect, customer trust significantly mediates the association between perceived value and customer buying behaviour. PubDate: 2022-03-04 DOI: 10.3846/btp.2022.13929 Issue No:Vol. 23, No. 1 (2022)
Authors:Simona Munzarova, Jana Kostalova, Eliska Fialova Pages: 88–9 - 88–9 Abstract: This paper focuses on the issue of non-financial corporate reporting by the Czech chemical companies. Based on the content analysis of the websites and disclosures, it analyses, compares and evaluates the level of web communication of the economic, environmental and social issues of corporate social responsibility of these companies. At first, it presents results of the research comparing the extent of non-financial web communication of selected Czech chemical companies with the Czech leaders in the Czech TOP 100 rankings. These results are then complemented by results of the quantitative research on environmental instruments used by all Czech chemical production companies, that use websites for communication of their activities. The number of companies in the Czech Republic processing non-financial reports is significantly lower than abroad, but it is still growing. Large enterprises pay more attention to non-financial reporting. Rather than including this information in a disclosure, a business website is used as a tool for this communication. The paper brings sectoral perspective into non-financial reporting literature, as attention is paid to the chemical production sector and also complements the knowledge of communication of companies that do not belong to the group of 100 most important companies within the country. PubDate: 2022-03-07 DOI: 10.3846/btp.2022.11972 Issue No:Vol. 23, No. 1 (2022)
Authors:Gamon Savatsomboon Pages: 99–1 - 99–1 Abstract: According to Global Co-working Growth Study 2020 (Coworking resources, 2020), the numbers of co-working spaces are growing. However, gaining new customers still is challenging, referring to the DeskMag’s report (Kowrk Blog, 2017). From a practical standpoint, this is problematic. This research assumes that if current customers intend to recommend co-working space to new customers, the problem would become less problematic. However, there is no theoretical model that could explain the phenomenon of interest from previous researches. This is a problem from a theoretical standpoint. Therefore, a model, as such, is needed. Thus, this paper develops a conceptual model that could explain what factors drive intention to recommend. The model includes antecedents, overall satisfaction, and intention to recommend. Four statistical analyses were required to analyse the proposed model. Regression analysis was used to test all the relationships, all supported. This becomes a new model that could explain the phenomenon of interest. Then, path analysis was conducted to calculated direct, indirect, and total effects of paths leading to intention to recommend. Then, testing of the indirect effects were carried out to test the effects of antecedents on intention to recommend, all significant. Finally, the total effects were, then, ranked. PubDate: 2022-03-14 DOI: 10.3846/btp.2022.13321 Issue No:Vol. 23, No. 1 (2022)
Authors:Birgitta Dian Saraswati, Ghozali Maski, David Kaluge, Rachmad Kresna Sakti Pages: 109– - 109– Abstract: Households are economic actors that play a significant role in the economic condition. Thus, households’ consumption expenditures are a variable that deserves a through analysis in an economy. This study aims to identify the impact of financial technology on household consumption by using the theory of the absolute income hypothesis. We use the partial adjustment model (PAM) approach and the Chow test to detect the structural change on households’ consumption function in Indonesia with the observation period of 1990–2017. The results demonstrate that Indonesian households’consumption function exhibits structural change because of the development of financial technology 3.0 era that started in 2000. Besides, the partial adjustment model also suggests that financial technology positively affects Indonesian households’consumption in both short-run and long-run. The findings imply that on the one hand, the findings are a positive signal to rely on finteh as the factor that encourages economic growth in Indonesia. On the other hand, the results indicate that fintech motivates the public to be more consumptive that will potentially lead to higher inflation rates. PubDate: 2022-03-18 DOI: 10.3846/btp.2022.10789 Issue No:Vol. 23, No. 1 (2022)
Authors:I Wayan Edi Arsawan, Ni Made Kariati, Yevheniia Shchokina, Putu Adriani Prayustika, Ni Wayan Rustiarini, Viktor Koval Pages: 117– - 117– Abstract: Current research paper aimed to investigate determinants of employee’s innovative work behavior in export SMEs. The general problem in some export SMEs was a lack of knowledge implementation and employee innovation to provide problem-solving. It employed a quantitative method with administered questionnaires distributed to 177 employees of the exporting SMEs. The research data were evaluated using SmartPLS 3.2.7. The result shows that transformational leadership was notably associated to organizational commitment, knowledge sharing, as well as innovative work behavior. Also, organizational commitment and knowledge sharing are double mediators between transformational leadership and innovative work behavior. There are some limitations of this research paper, such as the bias effects of using a self-assessment report. The possible implication is that managers need to understand the relationship between variables, particularly mediating mechanisms, to provide insightful information for enhancing positive leadership performance and innovation capability – the originality point toward a mediating linkage of transformational leadership and innovative work behavior. The research paper enrich to a body of knowledge where innovative work behavior was influenced by leadership style and behavior and predictors of organizational behavior. PubDate: 2022-03-22 DOI: 10.3846/btp.2022.15684 Issue No:Vol. 23, No. 1 (2022)
Authors:Reny Nadlifatin, Satria Fadil Persada, Josua Hasiholan Munthe, Bobby Ardiansyahmiraja, Anak Agung Ngurah Perwira Redi, Yogi Tri Prasetyo, Prawira Fajarindra Belgiawan Pages: 131– - 131– Abstract: In the service sector, such as tourism and hospitality, a traveler often tries to find information about their destination digitally, comparing it to alternatives available to have the best option. This demand businesses that are in the tourism and hospitality sector to advertise their destination more creatively and informatively, such as using a travel influencer. The present research was conducted to explore how the public adopts information advertised by a social media influencer that promotes travel or leisure places, better known as a travel influencer. The Information Adoption Model (IAM) was used to explore the factors that could affect people’s perception of Information Usefulness (IU), which then affects Information Adoption (IA). Several hypotheses that were built from the IAM theoretical framework were tested using Partial Least Square Structural Equation Modelling (PLS-SEM) with 150 people as respondents; four out of the seven hypotheses were accepted. From the accepted hypotheses, it was revealed that more dimensions in the Source Credibility construct influence Information Usefulness compared to the dimensions from the Argument Quality constructs. PubDate: 2022-04-01 DOI: 10.3846/btp.2022.13149 Issue No:Vol. 23, No. 1 (2022)
Authors:Ida Bagus Nyoman Udayana Pages: 141– - 141– Abstract: The role of salespeople is increasingly important in relation to improving sales performance. Sales may increase if it is supported by reliable, smart and hardworking salesperson. To create a professional salesperson, enterprises need to provide a guidance, for example, in the form of practical training that can support their works. The ability to adapt when interacting with the customers plays a critical role in relation to improving salesperson performance. However, there are inconsistencies in research findings between adaptive sales and salesperson performance. This research was conducted on salesperson in small and medium enterprises. Our sample consists of 300 respondents who lived in the Special Region of Yogyakarta. To obtain proper data, we carried out screening and trimming. The tests include: bias non-response test, logical connection test, and confirmatory factor analysis. This study uses structural equation model. A Sobel test was conducted to test the role of moderating variable. The findings of the research indicate that niche based relational capability was influenced by customers trust orientation, salesperson’s expertise and adaptability when interacting with their customers. The higher customers trust and the more intelligence of salesperson are, it will increase the niche based relational capability. In addition, salesperson’s performance may increase if it is supported by extensive customers relation based on market gaps, trust and salesperson’s intelligence. This research also discusses managerial implication, limitation and the directions for future research. PubDate: 2022-04-01 DOI: 10.3846/btp.2022.13012 Issue No:Vol. 23, No. 1 (2022)
Authors:Nourhan Ahmed Saad, Sara Elgazzar, Sonja Mlaker Kac Pages: 154– - 154– Abstract: This research proposes a framework linking supply chain management (SCM) practices to customer relationship management (CRM) objectives through better organizational performance. First, critical review was conducted to identify the relationship between SCM practices and organizational performance. Then, a systematic review of published research work on CRM objectives for last two decades was conducted with the purpose of identifying key variables for CRM objectives and their impact on SCM practices through managing organizational performance. The review revealed a set of main variables for CRM objectives (customer satisfaction and customer loyalty). Upon which, a theoretical framework has been developed linking SCM practices to CRM objectives through enhancing organizational performance. This work brings together the concepts of SCM practices and organizational performance. It also provides a comprehensive review on CRM objectives over a time span (2000–2019) in order to develop the framework between SCM practices and CRM objectives through better organizational performance. The proposed framework can help practitioners to understand SCM practices that can lead to better CRM and hence better organizational performance. PubDate: 2022-04-07 DOI: 10.3846/btp.2022.15475 Issue No:Vol. 23, No. 1 (2022)
Authors:Zaher Abdel Fattah Al-Slehat Pages: 165– - 165– Abstract: The current study aims to determine the effect of interest rate risk on financial performance through the banking security degree as a mediating variable. The study population includes 13 Jordanian commercial banks from 2011 to 2018. To achieve the current study objectives, a descriptive and analytical approaches were used. Furthermore, Baron and Kenny’s test (1986) were adopted to examine the current study hypotheses. The results found that the banking security degree partially affects the relationship between interest rate risk and financial performance. Accordingly, this study provides a set of recommendations. Among them, we encourage policymakers and bank owners, and managers to develop efficient interest rate risk policies continuously in addition to strengthening the monetary and financial policies of the banking sector. They should strive to achieve a balance between each of the risks of interest rate, performance, and banking security degree. PubDate: 2022-04-07 DOI: 10.3846/btp.2022.13884 Issue No:Vol. 23, No. 1 (2022)
Authors:Olha Ilyash, Ruslan Lupak, Maryna Kravchenko, Olena Trofymenko, Natalia Duliaba, Iryna Dzhadan Pages: 175– - 175– Abstract: The system of indicators for assessing the impact of the components of technological growth on economic security is generalised. This task is carried out by selecting a system of indicators (40 indicators), which, on the one hand, are consistent with one another and with key indicators used in analysing the state of economic security, and which are identified by the components of technological development, on the other hand. The standardisation of the values of initial data i.e. indicators, the determination of the degree of their deviations from the reference parameters and further integral assessment helped to find a generalised indicator of the state of development and the influence of technological growth on the parameters of the system of economic security. The purpose of the study is to test tools for forecasting modelling of the results of assessing the impact of technological growth on economic security. In accordance with the purpose, the level of relationships between the indicators of technological growth and the level of economic security is assessed. High, average and low levels of their relationship is revealed. The obtained results made it possible to forecast the rates of technological growth, perform exponential smoothing of the forecast estimates of the impact of the components of technological growth on economic security and employ damping measurement of the forecast level of the dependence of technological growth and economic security. Taking into account trends in technological growth, the system of indicators of the forecasting model for assessing economic security is expanded. The accuracy of the forecast is determined by the limits of the analysed period of the dynamics of the indicators – from 2013 to 2019, considering the impact of changes in the methodology for calculating individual input data according to statistical sources for the period under study. The use of forecasting models to assess the impact of technological development on Ukraine’s economic security will help identify political, economic, social and technological factors that will stimulate investment, strengthen economic openness, increase the volume and share of domestic high-tech exports, and thus, strengthen economic security. PubDate: 2022-04-19 DOI: 10.3846/btp.2022.15298 Issue No:Vol. 23, No. 1 (2022)
Authors:Ligita Šimanskienė, Daiva Labanauskaitė, Deimena Montvydaitė Pages: 187– - 187– Abstract: Changes in travellers’ behaviour are among the most significant issues in the recent revolution of the tourism industry. The perception of perceived value and quality lead to rethinking priorities and choices while travelling. The purpose of the article is to analyse the expression of travellers’ behaviour orientation towards the key elements of responsible tourism in the countries of the Baltic Sea Region. The findings of quantitative research, which has been carried out in the form of survey, reveal that the behaviour of travellers of the Baltic Sea Region confirms that responsible tourism has become a way of thinking. The transition to responsible tourism is primarily driven by tourism destination-related elements and the strength of the impact related to maintaining the quality of life of local people, redistributing the benefits of tourism for travel destinations, enhancing the value and distinctiveness of the travel destination product, and maintaining long-term attractiveness, within the capacity of the travel destination and efficient use of its tourism resources. It may be the direction towards more sustainable and responsible future of traveling. PubDate: 2022-05-06 DOI: 10.3846/btp.2022.16151 Issue No:Vol. 23, No. 1 (2022)
Authors:Rita Remeikienė, Ligita Gasparėnienė, Özlem Yorulmaz, Greta Gagytė, Gabriela Menet Pages: 198– - 198– Abstract: Money laundering is the process of hiding or disguising the unlawful origin of property and hiding or disguising the true nature, origin, source, location, disposal, ownership or title of property. In other words, money laundering means “laundering” dirty money until it becomes clean. Corrupt officials and other criminals use money laundering techniques to hide the true nature of their income. Research shows that cigarette smuggling is linked to money laundering. The purpose of the article is to determine how money laundering is related to cigarette smuggling and which public authorities have a key role in combating these phenomena in Georgia and Serbia. Methods used in the study: literature analysis and focus group methodology. In addition, the EU member states were clustered into three categories by their HDI, CPI, GDP per capita and transaction reports indicators. Clustering indicated that the states attributed to the third cluster are most vulnerable to money laundering. An effective factor in the fight against smuggling is to increase the population’s intolerance to illicit goods and services, therefore, it will seek to extend the empirical study to the population’s perspective on money laundering and cigarette smuggling. PubDate: 2022-05-10 DOI: 10.3846/btp.2022.14820 Issue No:Vol. 23, No. 1 (2022)