Subjects -> BUSINESS AND ECONOMICS (Total: 3570 journals)
    - ACCOUNTING (132 journals)
    - BANKING AND FINANCE (306 journals)
    - BUSINESS AND ECONOMICS (1248 journals)
    - CONSUMER EDUCATION AND PROTECTION (20 journals)
    - COOPERATIVES (4 journals)
    - ECONOMIC SCIENCES: GENERAL (212 journals)
    - ECONOMIC SYSTEMS, THEORIES AND HISTORY (235 journals)
    - FASHION AND CONSUMER TRENDS (20 journals)
    - HUMAN RESOURCES (103 journals)
    - INSURANCE (26 journals)
    - INTERNATIONAL COMMERCE (145 journals)
    - INTERNATIONAL DEVELOPMENT AND AID (103 journals)
    - INVESTMENTS (22 journals)
    - LABOR AND INDUSTRIAL RELATIONS (61 journals)
    - MACROECONOMICS (17 journals)
    - MANAGEMENT (595 journals)
    - MARKETING AND PURCHASING (116 journals)
    - MICROECONOMICS (23 journals)
    - PRODUCTION OF GOODS AND SERVICES (143 journals)
    - PUBLIC FINANCE, TAXATION (37 journals)
    - TRADE AND INDUSTRIAL DIRECTORIES (2 journals)

BUSINESS AND ECONOMICS (1248 journals)                  1 2 3 4 5 6 7 | Last

Showing 1 - 200 of 1566 Journals sorted alphabetically
360 : Revista de Ciencias de la Gestión     Open Access   (Followers: 2)
4OR: A Quarterly Journal of Operations Research     Hybrid Journal   (Followers: 13)
Abacus     Hybrid Journal   (Followers: 16)
Accounting Forum     Hybrid Journal   (Followers: 22)
Acta Commercii     Open Access   (Followers: 3)
Acta Marisiensis : Seria Oeconomica     Open Access  
Acta Oeconomica     Full-text available via subscription   (Followers: 3)
Acta Scientiarum. Human and Social Sciences     Open Access   (Followers: 6)
Acta Universitatis Danubius. Œconomica     Open Access   (Followers: 1)
Acta Universitatis Lodziensis : Folia Geographica Socio-Oeconomica     Open Access   (Followers: 1)
Acta Universitatis Nicolai Copernici Zarządzanie     Open Access   (Followers: 4)
AD-minister     Open Access   (Followers: 3)
Adam Academy : Journal of Social Sciences / Adam Akademi : Sosyal Bilimler Dergisi     Open Access   (Followers: 3)
AdBispreneur : Jurnal Pemikiran dan Penelitian Administrasi Bisnis dan Kewirausahaan     Open Access   (Followers: 1)
Admisi dan Bisnis     Open Access   (Followers: 1)
Advanced Sustainable Systems     Hybrid Journal   (Followers: 7)
Advances in Developing Human Resources     Hybrid Journal   (Followers: 26)
Advances in Economics and Business     Open Access   (Followers: 21)
Africa Journal of Management     Hybrid Journal   (Followers: 2)
AfricaGrowth Agenda     Full-text available via subscription   (Followers: 3)
African Affairs     Hybrid Journal   (Followers: 68)
African Business     Full-text available via subscription   (Followers: 3)
African Development Review     Hybrid Journal   (Followers: 45)
African Journal of Business and Economic Research     Full-text available via subscription   (Followers: 6)
African Journal of Business Ethics     Open Access   (Followers: 7)
African Review of Economics and Finance     Open Access   (Followers: 7)
Afro Eurasian Studies     Open Access   (Followers: 1)
Afro-Asian Journal of Finance and Accounting     Hybrid Journal   (Followers: 5)
Afyon Kocatepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi     Open Access   (Followers: 3)
Agronomy     Open Access   (Followers: 12)
Akademik Yaklaşımlar Dergisi     Open Access   (Followers: 1)
AL-Qadisiyah Journal For Administrative and Economic sciences     Open Access   (Followers: 2)
Alphanumeric Journal : The Journal of Operations Research, Statistics, Econometrics and Management Information Systems     Open Access   (Followers: 9)
American Economic Journal : Applied Economics     Full-text available via subscription   (Followers: 216)
American Enterprise Institute     Free   (Followers: 3)
American Journal of Business     Hybrid Journal   (Followers: 20)
American Journal of Business and Management     Open Access   (Followers: 51)
American Journal of Business Education     Open Access   (Followers: 14)
American Journal of Economics and Business Administration     Open Access   (Followers: 34)
American Journal of Economics and Sociology     Hybrid Journal   (Followers: 36)
American Journal of Evaluation     Hybrid Journal   (Followers: 16)
American Journal of Finance and Accounting     Hybrid Journal   (Followers: 22)
American Journal of Health Economics     Full-text available via subscription   (Followers: 19)
American Journal of Industrial and Business Management     Open Access   (Followers: 24)
American Journal of Medical Quality     Hybrid Journal   (Followers: 15)
American Law and Economics Review     Hybrid Journal   (Followers: 32)
ANALES de la Universidad Central del Ecuador     Open Access   (Followers: 1)
Ankara University SBF Journal     Open Access   (Followers: 1)
Annals in Social Responsibility     Full-text available via subscription  
Annals of Finance     Hybrid Journal   (Followers: 33)
Annals of Operations Research     Hybrid Journal   (Followers: 14)
Annual Review of Economics     Full-text available via subscription   (Followers: 44)
Anuario Facultad de Ciencias Económicas y Empresariales     Open Access   (Followers: 1)
Applied Developmental Science     Hybrid Journal   (Followers: 4)
Applied Economics     Hybrid Journal   (Followers: 58)
Applied Economics Letters     Hybrid Journal   (Followers: 31)
Applied Economics Quarterly     Full-text available via subscription   (Followers: 12)
Applied Financial Economics     Hybrid Journal   (Followers: 26)
Applied Mathematical Finance     Hybrid Journal   (Followers: 7)
Applied Stochastic Models in Business and Industry     Hybrid Journal   (Followers: 4)
Apuntes Universitarios     Open Access   (Followers: 1)
Arab Economic and Business Journal     Open Access   (Followers: 3)
Archives of Business Research     Open Access   (Followers: 5)
Arena Journal     Full-text available via subscription   (Followers: 1)
Argomenti. Rivista di economia, cultura e ricerca sociale     Open Access   (Followers: 4)
ASEAN Economic Bulletin     Full-text available via subscription   (Followers: 7)
Asia Pacific Business Review     Hybrid Journal   (Followers: 9)
Asia Pacific Journal of Human Resources     Hybrid Journal   (Followers: 208)
Asia Pacific Journal of Innovation and Entrepreneurship     Open Access   (Followers: 3)
Asia Pacific Viewpoint     Hybrid Journal   (Followers: 4)
Asia-Pacific Journal of Business Administration     Hybrid Journal   (Followers: 6)
Asia-Pacific Journal of Operational Research     Hybrid Journal   (Followers: 3)
Asia-Pacific Journal of Rural Development     Hybrid Journal   (Followers: 2)
Asia-Pacific Management and Business Application     Open Access   (Followers: 1)
Asian Case Research Journal     Hybrid Journal   (Followers: 1)
Asian Development Review     Open Access   (Followers: 13)
Asian Economic Journal     Hybrid Journal   (Followers: 10)
Asian Economic Papers     Hybrid Journal   (Followers: 8)
Asian Economic Policy Review     Hybrid Journal   (Followers: 5)
Asian Journal of Business Ethics     Hybrid Journal   (Followers: 9)
Asian Journal of Economics, Business and Accounting     Open Access  
Asian Journal of Social Sciences and Management Studies     Open Access   (Followers: 6)
Asian Journal of Sustainability and Social Responsibility     Open Access   (Followers: 2)
Asian Journal of Technology Innovation     Hybrid Journal   (Followers: 5)
Asian-pacific Economic Literature     Hybrid Journal   (Followers: 8)
AStA Wirtschafts- und Sozialstatistisches Archiv     Hybrid Journal   (Followers: 3)
Atlantic Economic Journal     Hybrid Journal   (Followers: 11)
Australasian Journal of Regional Studies, The     Full-text available via subscription   (Followers: 1)
Australian Cottongrower, The     Full-text available via subscription  
Australian Economic Papers     Hybrid Journal   (Followers: 10)
Australian Economic Review     Hybrid Journal   (Followers: 4)
Australian Journal of Maritime and Ocean Affairs     Hybrid Journal   (Followers: 7)
Baltic Journal of Real Estate Economics and Construction Management     Open Access   (Followers: 5)
Banks in Insurance Report     Hybrid Journal   (Followers: 1)
BBR - Brazilian Business Review     Open Access   (Followers: 3)
Benchmarking : An International Journal     Hybrid Journal   (Followers: 7)
Benefit : Jurnal Manajemen dan Bisnis     Open Access  
Berkeley Business Law Journal     Free   (Followers: 11)
Beta : Scandinavian Journal of Business Research     Full-text available via subscription  
Bio-based and Applied Economics     Open Access   (Followers: 1)
Biodegradation     Hybrid Journal   (Followers: 2)
Biology Direct     Open Access   (Followers: 9)
BizInfo (Blace) Journal of Economics, Management and Informatics     Open Access   (Followers: 1)
Black Enterprise     Full-text available via subscription  
Board & Administrator for Administrators only     Hybrid Journal  
Boletim Técnico do Senac     Open Access  
Border Crossing : Transnational Working Papers     Open Access   (Followers: 2)
Brazilian Business Review     Open Access  
Briefings in Real Estate Finance     Hybrid Journal   (Followers: 7)
British Journal of Industrial Relations     Hybrid Journal   (Followers: 48)
Brookings Papers on Economic Activity     Open Access   (Followers: 68)
Brookings Trade Forum     Full-text available via subscription   (Followers: 4)
BRQ Business Research Quarterly     Open Access   (Followers: 2)
BU Academic Review     Open Access  
Bulletin of Economic Research     Hybrid Journal   (Followers: 19)
Bulletin of Geography. Socio-economic Series     Open Access   (Followers: 3)
Bulletin of Indonesian Economic Studies     Hybrid Journal   (Followers: 5)
Bulletin of the Dnipropetrovsk University. Series : Management of Innovations     Open Access   (Followers: 1)
Business & Entrepreneurship Journal     Open Access   (Followers: 24)
Business & Information Systems Engineering     Hybrid Journal   (Followers: 5)
Business & Society     Hybrid Journal   (Followers: 14)
Business : Theory and Practice / Verslas : Teorija ir Praktika     Open Access   (Followers: 1)
Business and Economic Research     Open Access   (Followers: 8)
Business and Management Horizons     Open Access   (Followers: 9)
Business and Management Research     Open Access   (Followers: 17)
Business and Management Studies     Open Access   (Followers: 11)
Business and Professional Communication Quarterly     Hybrid Journal   (Followers: 8)
Business and Society Review     Hybrid Journal   (Followers: 5)
Business Economics     Hybrid Journal   (Followers: 14)
Business Ethics Quarterly     Full-text available via subscription   (Followers: 18)
Business Ethics: A European Review     Hybrid Journal   (Followers: 20)
Business Horizons     Hybrid Journal   (Followers: 11)
Business Information Review     Hybrid Journal   (Followers: 15)
Business Management Analysis Journal     Open Access   (Followers: 3)
Business Management and Strategy     Open Access   (Followers: 38)
Business Research     Open Access   (Followers: 2)
Business Review Journal     Open Access   (Followers: 1)
Business Strategy and Development     Hybrid Journal  
Business Strategy and the Environment     Hybrid Journal   (Followers: 11)
Business Strategy Review     Hybrid Journal   (Followers: 12)
Business Strategy Series     Hybrid Journal   (Followers: 6)
Business, Economics and Management Research Journal : BEMAREJ     Open Access   (Followers: 4)
Business: Theory and Practice     Open Access   (Followers: 1)
Cambridge Journal of Economics     Hybrid Journal   (Followers: 77)
Cambridge Journal of Regions, Economy and Society     Hybrid Journal   (Followers: 11)
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration     Hybrid Journal   (Followers: 1)
Canadian Journal of Economics/Revue Canadienne d`Economique     Hybrid Journal   (Followers: 43)
Canadian journal of nonprofit and social economy research     Open Access   (Followers: 3)
Capitalism Nature Socialism     Hybrid Journal   (Followers: 21)
Case Studies in Business and Management     Open Access   (Followers: 12)
Central European Business Review     Open Access   (Followers: 2)
Central European Journal of Operations Research     Hybrid Journal   (Followers: 5)
Central European Journal of Public Policy     Open Access   (Followers: 3)
CESifo Economic Studies     Hybrid Journal   (Followers: 23)
Chain Reaction     Full-text available via subscription  
Challenge     Full-text available via subscription   (Followers: 6)
Chandrakasem Rajabhat University Journal of Graduate School     Open Access  
China & World Economy     Hybrid Journal   (Followers: 13)
China : An International Journal     Full-text available via subscription   (Followers: 20)
China Economic Journal : The Official Journal of the China Center for Economic Research (CCER) at Peking University     Hybrid Journal   (Followers: 14)
China Economic Review     Hybrid Journal   (Followers: 14)
China Finance Review International     Hybrid Journal   (Followers: 4)
China perspectives     Open Access   (Followers: 12)
Chinese Economy     Full-text available via subscription   (Followers: 3)
Chinese Journal of Population, Resources and Environment     Open Access  
Chinese Journal of Social Science and Management     Open Access  
Christian University of Thailand Journal     Open Access  
Chulalongkorn Business Review     Open Access  
Ciencia, Economía y Negocios     Open Access  
Circular Economy and Sustainability     Hybrid Journal   (Followers: 1)
Cleaner and Responsible Consumption     Open Access  
Cleaner Logistics and Supply Chain     Open Access   (Followers: 1)
Climate and Energy     Full-text available via subscription   (Followers: 6)
CLIO América     Open Access   (Followers: 2)
Cliometrica     Hybrid Journal   (Followers: 4)
Colombo Business Journal     Open Access  
Community Development Journal     Hybrid Journal   (Followers: 24)
Compendium : Cuadernos de Economía y Administración     Open Access  
Compensation & Benefits Review     Hybrid Journal   (Followers: 6)
Competition & Change     Hybrid Journal   (Followers: 12)
Competitive Intelligence Review     Hybrid Journal   (Followers: 4)
Competitiveness Review : An International Business Journal incorporating Journal of Global Competitiveness     Hybrid Journal  
Computational Economics     Hybrid Journal   (Followers: 12)
Computational Mathematics and Modeling     Hybrid Journal   (Followers: 8)
Computer Law & Security Review     Hybrid Journal   (Followers: 23)
Computers & Operations Research     Hybrid Journal   (Followers: 14)
Consilience : The Journal of Sustainable Development     Open Access   (Followers: 2)
Construction Innovation: Information, Process, Management     Hybrid Journal   (Followers: 14)
Consumer Behavior Studies Journal     Open Access   (Followers: 2)
Consumer Psychology Review     Hybrid Journal   (Followers: 3)
Contemporary Wales     Full-text available via subscription   (Followers: 1)
Contextus - Revista Contemporânea de Economia e Gestão     Open Access   (Followers: 1)
Continuity & Resilience Review     Hybrid Journal   (Followers: 1)
Contributions to Political Economy     Hybrid Journal   (Followers: 9)
Corporate Communications An International Journal     Hybrid Journal   (Followers: 5)
Corporate Philanthropy Report     Hybrid Journal   (Followers: 2)
Corporate Reputation Review     Hybrid Journal   (Followers: 4)
Creative and Knowledge Society     Open Access   (Followers: 9)
Creative Industries Journal     Hybrid Journal   (Followers: 8)
Cuadernos de Administración (Universidad del Valle)     Open Access   (Followers: 1)

        1 2 3 4 5 6 7 | Last

Similar Journals
Journal Cover
Archives of Business Research
Number of Followers: 5  

  This is an Open Access Journal Open Access journal
ISSN (Online) 2054-7404
Published by Society for Science and Education Homepage  [4 journals]
  • Analysis of the Categories and Strategies of Cross-cultural Conflicts in
           the operating process of Chinese Multinational Enterprises in the United
           States

    • Authors: Linsen Zhu
      Abstract: This paper with its focus on Chinese Multinational enterprises operating in the United States has a threefold contribution to the existing literature. First, it summarizes the salient features of the ‘Double Circulation"strategy. Part of it means Chinese enterprises “Going-out” by buying into firms and businesses abroad and by encouraging foreign investment (“Bringing-in”). Second, attention is drawn to importance of understanding the nature and scope of the cultural conflicts that can arise in the trans-cultural organizations that now have to operate in a new and different work culture and work place culture. Third, a typology of cultural dimensions to management are discussed to give the reader a better appreciation of the complexity faced by both Chinese multinational enterprises and the workers who are the subject of a ‘take-over’. By analyzing the cultural differences between China and the United States and the cultural conflicts caused by the trans-cultural organizations, this paper proposes a solution to the cross-cultural communication and management of Chinese multinational companies investing in the United States.
      PubDate: Tue, 24 May 2022 00:00:00 +000
       
  • The Nexus Between Black-Scholes-Merton Option Pricing and Risk: A Case of
           Ghana Stock Exchange

    • Authors: Joseph Antwi Baafi
      Abstract: Even though option pricing and its market activities are not new, in Ghana the idea of trading options is yet to be realized.  One popular method in pricing options is known as Black-Scholes-Merton option pricing model. Even though option pricing activities are not currently happening on the Ghana Stock Exchange, authors looked at the possibilities and preparedness of the GES to start trading such financial instrument. The main objective of this study therefore was to know how Black-Scholes-Merton model could be used to help in appropriate option value and undertake a risk assessment of stocks on the exchange. This study basically used the black-Scholes formula in calculating the call and put option prices for 28 companies listed GES. The results showed that the price of call option for 18 out of 28 listed stocks showed a value of zero. Again, only seven (7) companies had a value for both call and put options. This means stocks of 21 companies cannot be an underlying asset for trading financial derivatives. Reason for this performance of stock is due to low volatility. The study recommends that policies to increase volatility on the stock market should be put in place in other to make option pricing possible.
      PubDate: Tue, 24 May 2022 00:00:00 +000
       
  • Title- Analysis of the Impact of the Human Resource Service Quality of
           ARAMAX on the Customer Satisfaction and Loyalty in GCC

    • Authors: KALPANA SOLANKI
      Abstract: The purpose of this research is to study the human resource service quality of Aramex, and to show how the service quality and responsiveness affects customer satisfaction, loyalty, and success in the delivery industry and to see if Aramex meets the expectations of their customers.  The delivery industry has changed dramatically over the years. The success of the businesses depends on quality, reliability, service, and price. Companies compete by offering different services that effect customer satisfaction. The technology development also played an important role in international parcel delivery, and improvements to services in the industry. With the development of online shopping, courier industry is in great demand. Individuals and companies sell online and market themselves worldwide.  Aramex became a global brand that is known for its advanced products and services. Aramex accessible location between the East and West allows it to reach anywhere it the world delivering customized logistics regionally and globally. Aramex take innovation in technology into consideration as one of the critical elements. The covid 19 pandemic has immensely increased the business of Aramex in 2020-21
      PubDate: Fri, 20 May 2022 00:00:00 +000
       
  • CORPORATE SOCIAL RESPONSIBILITY COST AND FINANCIAL PERFORMANCE OF LISTED
           OIL AND GAS FIRMS IN NIGERIA

    • Authors: Clifford Obiyo OFURUM; Dr Obo-Sam Ngoke
      Abstract: Despite the increasing pressures and agitations, the oil and gas firms operating in Nigeria have remained indifferent to the discharge of their corporate social responsibility, on the notion that it constitutes a drain on their financial position. This article investigates the relationship between the cost of corporate social responsibility and the financial performance of oil and gas companies listed in Nigeria. The study adopted a descriptive research design. Data for the Study obtained from secondary sources were analysed using Pearson Product Moment Correlation and Regression Statistical Techniques. HRDC, EPC and DCC were found to have positive relationships with the financial performance (ROA, ROE and NPM) of oil and gas companies listed in Nigeria. The study concludes that CSR costs are positively correlated with the financial performance of Nigerian-listed oil and gas companies. Therefore, the study recommends, among other things, that: (i) the costs associated with corporate social responsibility be increased by publicly traded oil and gas companies because it improves their financial performance. (ii)The necessary regulatory framework to improve cost-effectiveness and report all corporate social responsibility initiatives should be established.       Keywords: Financial Performance, Corporate Social Responsibility, and Oil /Gas Firms.
      PubDate: Tue, 17 May 2022 00:00:00 +000
       
  • Strengthening Governance of Waqf in the Kingdom of Saudi Arabia: Status,
           obstacles, and institutional transformation

    • Authors: Hashem AlNemer
      Abstract: Waqf is considered as an important institution in the Islamic world for enhancing socio-economic development and increasingly attracting public interest with respect to accountability and transparency in its governance. Thus, the public has continued to demand greater clarity and best services from the institutions of waqf, especially when it comes from a country like Saudi Arabia, which possesses the most valuable waqf industry in the world. As 74% of the endowments of Waqf entities in Saudi Arabia are unknown with missing information and reports, there are many accusations about the efficiency and inability of the current waqf regulations and standards to control. The Saudi Vision 2030 asserts the importance of Waqf in financing and enhancing the socio-economic projects with a prediction growth plan to reach SR 350B by 2030. This paper explores the existing regulations and standards used by the Saudi Waqf Authority to manage and control local waqf institutions. A qualitative approach has been used to assess the obstacles, investment channels, the emergence of a new awqaf system, and the way forward for the new waqf Authority in Saudi Arabia through appraisal of documents and publications and in-depth interviews of key stakeholders. Based on the findings, several recommendations have been made to adopt the best Waqf practices, regulations, and governance.                                                                    
      PubDate: Tue, 17 May 2022 00:00:00 +000
       
  • Lean Operations in Tertiary Institutions: A Tool for Elimination of Waste
           in Technical Universities, Ghana

    • Authors: KOJO BAWA DUKPER; Stephen Laar , Joseph Boadu Asiama
      Abstract: Abstract The application of lean operation systems in tertiary institutions has a potential benefits to many universities in Ghana. The focus of this study was to systematical evaluate the basic principles of lean management and its application to tertiary institutions by streamlining structures and models that will provide satisfactory services for customers by eliminating administrative wastes. The survey design was used with questionnaire as the instrument for data gathering. A random sampling strategy was applied in obtaining the sample size for the study. The findings of the study revealed seven different types of administrative waste where each of these wastes were ranked in terms of their magnitude within the university. Also, the indication of the result is that, over staffing the number of academic or administrative units and underutilization of talent of employees’ were the most essential component of waste identified. Therefore, the techniques and tools to guide the implementation of lean model in the university as proposed by the study is to establish norms and standards; focus on the value of the customer; use punitive measures as deterrents; adhere strictly to budget lines; establish workflow sequence; ensure effective communication and information; zero inventory as well as follow laid down administrative procedures. The novelty of this study is that, it provides concrete direction in implementing lean frameworks in all universities and helps streamline activities that will create value by mapping the streams to satisfy the needs of the university community.
      PubDate: Tue, 17 May 2022 00:00:00 +000
       
  • Do You Face a Dark Triad Leader at Your Organization' A Descriptive
           Study on the Educational Sectors in the UAE

    • Authors: Hima Parameswaran; Mahmoud Elsawy
      Abstract: In this twenty-first century, leadership qualities are paramount for fostering organizational culture and employee performance. This study penetrated the negative aspects of leadership qualities ‘dark-triad of leadership’ and its impact on team members. The hypotheses were developed from a thorough literature review on dark triad traits namely Narcissist, Machiavellian, and Psychopath. To reveal the impact of traits amongst team members, the Emirati educational sector was selected, and questionnaires were distributed amongst different strata by the random sampling technique. The responses were analyzed using SPSSv27. The analysis validated the reliability of the data and confirmed the hypotheses. Furthermore, it illuminates the intricate and challenging field of leadership research. Indeed, the study can develop organizational culture and employee performance.
      PubDate: Tue, 17 May 2022 00:00:00 +000
       
  • A Tale of Three Countries: The Impact of Covid-19 on Apparel Exports from
           Bangladesh, China, and Vietnam to the United States

    • Authors: Sadequl Islam
      Abstract: This paper examines the effects of Covid-19 on apparel exports from Bangladesh, China and Vietnam to the United States. The paper uses monthly data on knitted and non-knitted apparel goods at disaggregate levels from January 2020   to April 2021.The findings show that Covid-19 adversely affected exports of apparel goods from these countries to the US especially during the March 2020-May 2020 period. It is evident that the performance of Vietnam in apparel exports has been better compared to China and Bangladesh.  
      PubDate: Thu, 12 May 2022 00:00:00 +000
       
  • How Does Customer Personality Shape Customer-Employee and Customer-Firm
           Interactions'

    • Authors: Shirie Pui Shan Ho; Matthew Yau Choi Chow
      Abstract: In recent decades, the banking industry has undergone several changes implying the need for banks to differentiate themselves This research examines the effect of the Big Five on relationship quality and customer loyalty on both employee and firm levels in retail banks. A total of 210 online surveys were collected via the convenient sampling method. The findings showed that openness to experience, extroversion and neuroticism influence relationship quality on both levels. Conscientiousness affects relationship quality at the bank level while agreeableness affects relationship quality at the customer contact employee level.  Relationship quality displayed significant influence on customer loyalty on both levels. Several implications are derived for service research and service encounter management. The findings provide valuable insight for matching retail bank customers and customer-contact employees based on their personality profiles to ensure long-term relationship quality and customer loyalty.  Insights into the relationship quality-customer loyalty link can act as a starting point for academics who are interested in understanding the role of frontline employees in services management.
      PubDate: Thu, 12 May 2022 00:00:00 +000
       
  • Explaining Accounting Structures Changes by Applying the Accounting
           Methodology of Radar-Polar Chart

    • Authors: MIGUEL ANGEL PEREZ BENEDITO
      Abstract: The manuscript analyzes the relationship between the dynamic activity of entities and its effects on accounting structures of their financial statements. Radar charts and tetragrams visually represent the dynamic activity of features, respectively. To overcome discrepancies in qualitative and quantitative comparative analysis, the manuscript introduces polar equation parameters that drive research towards qualitative analysis. Classes of management – kinds and types - are conductor threads for explaining relations between charts and diagrams, and level of employment as well as market prices are environment variables for confirming hypothesis of manuscript. The Euclidean distances of the accounting relative centers in the tetragrams and the management optima are indicators developed for both stakeholders and managers to explain the evolution of decision making over time. The accounting applied is an economic science.
      PubDate: Thu, 12 May 2022 00:00:00 +000
       
 
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