Subjects -> BUSINESS AND ECONOMICS (Total: 3570 journals)
    - ACCOUNTING (132 journals)
    - BANKING AND FINANCE (306 journals)
    - BUSINESS AND ECONOMICS (1248 journals)
    - CONSUMER EDUCATION AND PROTECTION (20 journals)
    - COOPERATIVES (4 journals)
    - ECONOMIC SCIENCES: GENERAL (212 journals)
    - ECONOMIC SYSTEMS, THEORIES AND HISTORY (235 journals)
    - FASHION AND CONSUMER TRENDS (20 journals)
    - HUMAN RESOURCES (103 journals)
    - INSURANCE (26 journals)
    - INTERNATIONAL COMMERCE (145 journals)
    - INTERNATIONAL DEVELOPMENT AND AID (103 journals)
    - INVESTMENTS (22 journals)
    - LABOR AND INDUSTRIAL RELATIONS (61 journals)
    - MACROECONOMICS (17 journals)
    - MANAGEMENT (595 journals)
    - MARKETING AND PURCHASING (116 journals)
    - MICROECONOMICS (23 journals)
    - PRODUCTION OF GOODS AND SERVICES (143 journals)
    - PUBLIC FINANCE, TAXATION (37 journals)
    - TRADE AND INDUSTRIAL DIRECTORIES (2 journals)

BUSINESS AND ECONOMICS (1248 journals)                  1 2 3 4 5 6 7 | Last

Showing 1 - 200 of 1566 Journals sorted alphabetically
360 : Revista de Ciencias de la Gestión     Open Access   (Followers: 2)
4OR: A Quarterly Journal of Operations Research     Hybrid Journal   (Followers: 13)
Abacus     Hybrid Journal   (Followers: 16)
Accounting Forum     Hybrid Journal   (Followers: 22)
Acta Commercii     Open Access   (Followers: 3)
Acta Marisiensis : Seria Oeconomica     Open Access  
Acta Oeconomica     Full-text available via subscription   (Followers: 3)
Acta Scientiarum. Human and Social Sciences     Open Access   (Followers: 6)
Acta Universitatis Danubius. Œconomica     Open Access   (Followers: 1)
Acta Universitatis Lodziensis : Folia Geographica Socio-Oeconomica     Open Access   (Followers: 1)
Acta Universitatis Nicolai Copernici Zarządzanie     Open Access   (Followers: 4)
AD-minister     Open Access   (Followers: 3)
Adam Academy : Journal of Social Sciences / Adam Akademi : Sosyal Bilimler Dergisi     Open Access   (Followers: 3)
AdBispreneur : Jurnal Pemikiran dan Penelitian Administrasi Bisnis dan Kewirausahaan     Open Access   (Followers: 1)
Admisi dan Bisnis     Open Access   (Followers: 1)
Advanced Sustainable Systems     Hybrid Journal   (Followers: 7)
Advances in Developing Human Resources     Hybrid Journal   (Followers: 26)
Advances in Economics and Business     Open Access   (Followers: 21)
Africa Journal of Management     Hybrid Journal   (Followers: 2)
AfricaGrowth Agenda     Full-text available via subscription   (Followers: 3)
African Affairs     Hybrid Journal   (Followers: 68)
African Business     Full-text available via subscription   (Followers: 3)
African Development Review     Hybrid Journal   (Followers: 45)
African Journal of Business and Economic Research     Full-text available via subscription   (Followers: 6)
African Journal of Business Ethics     Open Access   (Followers: 7)
African Review of Economics and Finance     Open Access   (Followers: 7)
Afro Eurasian Studies     Open Access   (Followers: 1)
Afro-Asian Journal of Finance and Accounting     Hybrid Journal   (Followers: 5)
Afyon Kocatepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi     Open Access   (Followers: 3)
Agronomy     Open Access   (Followers: 12)
Akademik Yaklaşımlar Dergisi     Open Access   (Followers: 1)
AL-Qadisiyah Journal For Administrative and Economic sciences     Open Access   (Followers: 2)
Alphanumeric Journal : The Journal of Operations Research, Statistics, Econometrics and Management Information Systems     Open Access   (Followers: 9)
American Economic Journal : Applied Economics     Full-text available via subscription   (Followers: 215)
American Enterprise Institute     Free   (Followers: 3)
American Journal of Business     Hybrid Journal   (Followers: 20)
American Journal of Business and Management     Open Access   (Followers: 51)
American Journal of Business Education     Open Access   (Followers: 14)
American Journal of Economics and Business Administration     Open Access   (Followers: 34)
American Journal of Economics and Sociology     Hybrid Journal   (Followers: 36)
American Journal of Evaluation     Hybrid Journal   (Followers: 16)
American Journal of Finance and Accounting     Hybrid Journal   (Followers: 22)
American Journal of Health Economics     Full-text available via subscription   (Followers: 19)
American Journal of Industrial and Business Management     Open Access   (Followers: 24)
American Journal of Medical Quality     Hybrid Journal   (Followers: 15)
American Law and Economics Review     Hybrid Journal   (Followers: 32)
ANALES de la Universidad Central del Ecuador     Open Access   (Followers: 1)
Ankara University SBF Journal     Open Access   (Followers: 1)
Annals in Social Responsibility     Full-text available via subscription  
Annals of Finance     Hybrid Journal   (Followers: 33)
Annals of Operations Research     Hybrid Journal   (Followers: 14)
Annual Review of Economics     Full-text available via subscription   (Followers: 44)
Anuario Facultad de Ciencias Económicas y Empresariales     Open Access   (Followers: 1)
Applied Developmental Science     Hybrid Journal   (Followers: 4)
Applied Economics     Hybrid Journal   (Followers: 58)
Applied Economics Letters     Hybrid Journal   (Followers: 31)
Applied Economics Quarterly     Full-text available via subscription   (Followers: 12)
Applied Financial Economics     Hybrid Journal   (Followers: 26)
Applied Mathematical Finance     Hybrid Journal   (Followers: 7)
Applied Stochastic Models in Business and Industry     Hybrid Journal   (Followers: 4)
Apuntes Universitarios     Open Access   (Followers: 1)
Arab Economic and Business Journal     Open Access   (Followers: 3)
Archives of Business Research     Open Access   (Followers: 5)
Arena Journal     Full-text available via subscription   (Followers: 1)
Argomenti. Rivista di economia, cultura e ricerca sociale     Open Access   (Followers: 4)
ASEAN Economic Bulletin     Full-text available via subscription   (Followers: 7)
Asia Pacific Business Review     Hybrid Journal   (Followers: 9)
Asia Pacific Journal of Human Resources     Hybrid Journal   (Followers: 208)
Asia Pacific Journal of Innovation and Entrepreneurship     Open Access   (Followers: 3)
Asia Pacific Viewpoint     Hybrid Journal   (Followers: 4)
Asia-Pacific Journal of Business Administration     Hybrid Journal   (Followers: 6)
Asia-Pacific Journal of Operational Research     Hybrid Journal   (Followers: 3)
Asia-Pacific Journal of Rural Development     Hybrid Journal   (Followers: 2)
Asia-Pacific Management and Business Application     Open Access   (Followers: 1)
Asian Case Research Journal     Hybrid Journal   (Followers: 1)
Asian Development Review     Open Access   (Followers: 13)
Asian Economic Journal     Hybrid Journal   (Followers: 10)
Asian Economic Papers     Hybrid Journal   (Followers: 8)
Asian Economic Policy Review     Hybrid Journal   (Followers: 5)
Asian Journal of Business Ethics     Hybrid Journal   (Followers: 9)
Asian Journal of Economics, Business and Accounting     Open Access  
Asian Journal of Social Sciences and Management Studies     Open Access   (Followers: 6)
Asian Journal of Sustainability and Social Responsibility     Open Access   (Followers: 2)
Asian Journal of Technology Innovation     Hybrid Journal   (Followers: 5)
Asian-pacific Economic Literature     Hybrid Journal   (Followers: 8)
AStA Wirtschafts- und Sozialstatistisches Archiv     Hybrid Journal   (Followers: 3)
Atlantic Economic Journal     Hybrid Journal   (Followers: 11)
Australasian Journal of Regional Studies, The     Full-text available via subscription   (Followers: 1)
Australian Cottongrower, The     Full-text available via subscription  
Australian Economic Papers     Hybrid Journal   (Followers: 10)
Australian Economic Review     Hybrid Journal   (Followers: 4)
Australian Journal of Maritime and Ocean Affairs     Hybrid Journal   (Followers: 7)
Baltic Journal of Real Estate Economics and Construction Management     Open Access   (Followers: 5)
Banks in Insurance Report     Hybrid Journal   (Followers: 1)
BBR - Brazilian Business Review     Open Access   (Followers: 3)
Benchmarking : An International Journal     Hybrid Journal   (Followers: 7)
Benefit : Jurnal Manajemen dan Bisnis     Open Access  
Berkeley Business Law Journal     Free   (Followers: 11)
Beta : Scandinavian Journal of Business Research     Full-text available via subscription  
Bio-based and Applied Economics     Open Access   (Followers: 1)
Biodegradation     Hybrid Journal   (Followers: 2)
Biology Direct     Open Access   (Followers: 9)
BizInfo (Blace) Journal of Economics, Management and Informatics     Open Access   (Followers: 1)
Black Enterprise     Full-text available via subscription  
Board & Administrator for Administrators only     Hybrid Journal  
Boletim Técnico do Senac     Open Access  
Border Crossing : Transnational Working Papers     Open Access   (Followers: 2)
Brazilian Business Review     Open Access  
Briefings in Real Estate Finance     Hybrid Journal   (Followers: 7)
British Journal of Industrial Relations     Hybrid Journal   (Followers: 48)
Brookings Papers on Economic Activity     Open Access   (Followers: 68)
Brookings Trade Forum     Full-text available via subscription   (Followers: 4)
BRQ Business Research Quarterly     Open Access   (Followers: 2)
BU Academic Review     Open Access  
Bulletin of Economic Research     Hybrid Journal   (Followers: 19)
Bulletin of Geography. Socio-economic Series     Open Access   (Followers: 3)
Bulletin of Indonesian Economic Studies     Hybrid Journal   (Followers: 5)
Bulletin of the Dnipropetrovsk University. Series : Management of Innovations     Open Access   (Followers: 1)
Business & Entrepreneurship Journal     Open Access   (Followers: 24)
Business & Information Systems Engineering     Hybrid Journal   (Followers: 5)
Business & Society     Hybrid Journal   (Followers: 14)
Business : Theory and Practice / Verslas : Teorija ir Praktika     Open Access   (Followers: 1)
Business and Economic Research     Open Access   (Followers: 8)
Business and Management Horizons     Open Access   (Followers: 9)
Business and Management Research     Open Access   (Followers: 17)
Business and Management Studies     Open Access   (Followers: 11)
Business and Professional Communication Quarterly     Hybrid Journal   (Followers: 8)
Business and Society Review     Hybrid Journal   (Followers: 5)
Business Economics     Hybrid Journal   (Followers: 14)
Business Ethics Quarterly     Full-text available via subscription   (Followers: 18)
Business Ethics: A European Review     Hybrid Journal   (Followers: 20)
Business Horizons     Hybrid Journal   (Followers: 11)
Business Information Review     Hybrid Journal   (Followers: 15)
Business Management Analysis Journal     Open Access   (Followers: 3)
Business Management and Strategy     Open Access   (Followers: 38)
Business Research     Open Access   (Followers: 2)
Business Review Journal     Open Access   (Followers: 1)
Business Strategy and Development     Hybrid Journal  
Business Strategy and the Environment     Hybrid Journal   (Followers: 11)
Business Strategy Review     Hybrid Journal   (Followers: 12)
Business Strategy Series     Hybrid Journal   (Followers: 6)
Business, Economics and Management Research Journal : BEMAREJ     Open Access   (Followers: 4)
Business: Theory and Practice     Open Access   (Followers: 1)
Cambridge Journal of Economics     Hybrid Journal   (Followers: 77)
Cambridge Journal of Regions, Economy and Society     Hybrid Journal   (Followers: 11)
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration     Hybrid Journal   (Followers: 1)
Canadian Journal of Economics/Revue Canadienne d`Economique     Hybrid Journal   (Followers: 43)
Canadian journal of nonprofit and social economy research     Open Access   (Followers: 3)
Capitalism Nature Socialism     Hybrid Journal   (Followers: 21)
Case Studies in Business and Management     Open Access   (Followers: 11)
Central European Business Review     Open Access   (Followers: 2)
Central European Journal of Operations Research     Hybrid Journal   (Followers: 5)
Central European Journal of Public Policy     Open Access   (Followers: 3)
CESifo Economic Studies     Hybrid Journal   (Followers: 23)
Chain Reaction     Full-text available via subscription  
Challenge     Full-text available via subscription   (Followers: 6)
Chandrakasem Rajabhat University Journal of Graduate School     Open Access  
China & World Economy     Hybrid Journal   (Followers: 13)
China : An International Journal     Full-text available via subscription   (Followers: 20)
China Economic Journal : The Official Journal of the China Center for Economic Research (CCER) at Peking University     Hybrid Journal   (Followers: 14)
China Economic Review     Hybrid Journal   (Followers: 14)
China Finance Review International     Hybrid Journal   (Followers: 4)
China perspectives     Open Access   (Followers: 12)
Chinese Economy     Full-text available via subscription   (Followers: 3)
Chinese Journal of Population, Resources and Environment     Open Access  
Chinese Journal of Social Science and Management     Open Access  
Christian University of Thailand Journal     Open Access  
Chulalongkorn Business Review     Open Access  
Ciencia, Economía y Negocios     Open Access  
Circular Economy and Sustainability     Hybrid Journal   (Followers: 1)
Cleaner and Responsible Consumption     Open Access  
Cleaner Logistics and Supply Chain     Open Access   (Followers: 1)
Climate and Energy     Full-text available via subscription   (Followers: 6)
CLIO América     Open Access   (Followers: 2)
Cliometrica     Hybrid Journal   (Followers: 4)
Colombo Business Journal     Open Access  
Community Development Journal     Hybrid Journal   (Followers: 24)
Compendium : Cuadernos de Economía y Administración     Open Access  
Compensation & Benefits Review     Hybrid Journal   (Followers: 6)
Competition & Change     Hybrid Journal   (Followers: 12)
Competitive Intelligence Review     Hybrid Journal   (Followers: 4)
Competitiveness Review : An International Business Journal incorporating Journal of Global Competitiveness     Hybrid Journal  
Computational Economics     Hybrid Journal   (Followers: 12)
Computational Mathematics and Modeling     Hybrid Journal   (Followers: 8)
Computer Law & Security Review     Hybrid Journal   (Followers: 23)
Computers & Operations Research     Hybrid Journal   (Followers: 14)
Consilience : The Journal of Sustainable Development     Open Access   (Followers: 2)
Construction Innovation: Information, Process, Management     Hybrid Journal   (Followers: 14)
Consumer Behavior Studies Journal     Open Access   (Followers: 2)
Consumer Psychology Review     Hybrid Journal   (Followers: 3)
Contemporary Wales     Full-text available via subscription   (Followers: 1)
Contextus - Revista Contemporânea de Economia e Gestão     Open Access   (Followers: 1)
Continuity & Resilience Review     Hybrid Journal   (Followers: 1)
Contributions to Political Economy     Hybrid Journal   (Followers: 9)
Corporate Communications An International Journal     Hybrid Journal   (Followers: 5)
Corporate Philanthropy Report     Hybrid Journal   (Followers: 2)
Corporate Reputation Review     Hybrid Journal   (Followers: 4)
Creative and Knowledge Society     Open Access   (Followers: 9)
Creative Industries Journal     Hybrid Journal   (Followers: 8)
Cuadernos de Administración (Universidad del Valle)     Open Access   (Followers: 1)

        1 2 3 4 5 6 7 | Last

Similar Journals
Journal Cover
Corporate Reputation Review
Journal Prestige (SJR): 0.352
Citation Impact (citeScore): 1
Number of Followers: 4  
 
  Hybrid Journal Hybrid journal (It can contain Open Access articles)
ISSN (Print) 1363-3589 - ISSN (Online) 1479-1889
Published by Springer-Verlag Homepage  [2469 journals]
  • Parents as Customers: The Influence of School Reputation on Satisfaction,
           Feedback, and Loyalty of Vietnamese Secondary Students’ Parents

    • Free pre-print version: Loading...

      Abstract: Understanding customer’s expectations regarding school reputation are essential to creating strategies to reach the satisfaction and loyalty of customers. In particular, Vietnam's secondary education system is a potential sector for researchers to invest in with the innovation in implementing public and private schools in the education system in recent years. Over the past few years, parents—as customers in the education system, are getting more and more attention to school reputation. This study aims to analyze whether the school's reputation has an impact on the satisfaction, feedback, and loyalty of Vietnamese secondary student's parents or not. The study also considers the effects of moderating variable as that is parent’s age while analyzing causal relationships above. The research was carried out in secondary schools in Vietnam, using Structural Equation Modeling (SEM) to establish and moderating effect to verify factors with 230 respondents in the surveys. The results show support for the model between school reputation and parents' satisfaction, loyalty, and feedback, as well as moderating effects of parent’s age would indicate the relationship between reputation—feedback, satisfaction—feedback, reputation—loyalty, and satisfaction—loyalty. Related findings and practical implications are explored.
      PubDate: 2022-05-17
       
  • Assessing the Role of Corporate Reputation on Brand Satisfaction: A Study
           of Chemical Industry

    • Free pre-print version: Loading...

      Abstract: Abstract Despite the growing research on industrial branding, there is little focus on how strong corporate reputation and perceived value influence brand satisfaction. The study's purpose is to investigate the model with constituents of corporate reputations, perceived value, brand satisfaction, and switching costs (as a moderator). This empirical study employs the structural equation model (SEM) to examine the robustness of the model. The study demonstrates the role of brand associations of corporate reputation as a competitive advantage to get business sustainability through a direct effect on perceived value and indirect effect on brand satisfaction. Meanwhile, the perceived value has a relatively more substantial direct effect on brand satisfaction than corporate reputations. Switching costs play the role of pure moderator on the link of perceived value and brand satisfaction, which strengthens the relationship positively; on the contrary, switching costs weaken the link of corporate reputation and brand satisfaction. Therefore, this study is a base for mitigating the emotional factors of buyers' fear and anxiety towards opportunistic potency. The study provides a basis for practitioners to focus on the corporate reputation for value enhancement. The paper contributes to the industrial-branding theory about the positive moderating effect and the negative effect of switching costs on the model.
      PubDate: 2022-05-01
       
  • Evaluation of Indexes of Dynamism of Corporate Reputation in Conditions of
           Behavioral Economy

    • Free pre-print version: Loading...

      Abstract: Abstract The effective corporate reputation management in today’s business environment requires new research approaches that are based on a combination of social, psycho-emotional, behavioral and economic theories, and practices. The company’s corporate reputation is formed in retrospect and is being accumulated on the basis of thoughts and impressions due to the relationships with various contact groups. According to the theory of behavioral economics, decisions made by stakeholder are often based on cognitive biases and, as a result, are inconsistent with rational behavior. Under such conditions reputational risks may arise, as the company’s key stakeholders may not take into account the advantages of corporate reputation and its components. In this context, the methodical approach to the corporate reputation management has been proposed on the basis of the structural analysis of the dynamicity of its components. The peculiarity of the approach lies in the construction of a matrix that reflects the list of key stakeholders and main attributes of corporate reputation, the combination of which makes it possible to identify the structural components of the company’s corporate reputation. To study structural changes in the company’s corporate reputation it has been proposed to calculate such indicators: the coefficient of the structural formation of corporate reputation, the coefficient of the coordinated volatility of the corporate reputation components, the coefficient of the direction of change of the corporate reputation components. The calculation of these ratios allowed us to obtain information about the structural content of corporate reputation in the dynamics, namely, taking into account the structural components of the financial and social effects. We believe that the definition of indicators of the dynamics of the structural components of corporate reputation in the aggregate expand the method of evaluating the object of study in the dynamics and complement the information field of the reputation management in terms of behavioral theories.
      PubDate: 2022-05-01
       
  • Got Employer Image' How Applicants Choose Their Employer

    • Free pre-print version: Loading...

      Abstract: Abstract This research investigates applicants’ preferences in employer choice to identify relevant components of employer image that are best to be communicated in employer branding. Based on the instrumental–symbolic attribute framework assumptions about the relative importance of the organizational characteristics salary, location, flexibility of working hours, task attractiveness, prestige, innovativeness, and corporate social responsibility (CSR), and their interrelations were tested in an empirical setting. Additionally, interindividual differences in career ambition were investigated as a moderating variable. To measure the actual decision behavior of N = 136 ongoing university graduates, Adaptive Choice-Based Conjoint (ACBC) Analysis was used. Based on the respondents’ preferences, the importance of each attribute was calculated and set in relation to one another. The results show that moderate attractive instrumental organization attributes form a precondition for symbolic attributes to become relevant at all. There is no evidence for a compensating relationship between instrumental and symbolic attribute classes. Career ambition shows some effects, especially on two-way interactions between instrumental and symbolic attributes. The innovative use of conjoint analysis in the instrumental–symbolic framework allowed to further investigate trade-off effects of attribute classes in the employer decision. The findings provide additional information on relevant elements of employer image and give suggestions for employer branding researchers and practitioners.
      PubDate: 2022-05-01
       
  • An Empirical Investigation of Public Relations Roles: A Case Study of the
           Financial Service Sector of Ghana

    • Free pre-print version: Loading...

      Abstract: Abstract Public relations is essential in helping to develop, shape, maintain and manage relationships between an organisation and its publics. However, for that to occur PR must play a strategic/managerial role. It is only when the practitioner is involved in strategic management and engages in managerial activities, can PR really excel and add real value to the organisation. The present study presents findings from an investigation of the role of senior PR practitioners in the financial services sector of Ghana. It examines the roles practitioners in the FSS perform, the strategic nature of these roles, and the challenges that affect the performance of the strategic role. The research was inspired by a lack of knowledge on the specific roles performed by PR practitioners in Ghana, which affects the practice of the profession and limits scholars in the country from fully participating in the discussion on the subject. The article reviews literature on roles research from western and African perspectives and empirically analysis two key roles—technician and manager. Data were gathered utilising a one-on-one interview with 22 senior PR practitioners in the financial services sector. The study found little evidence of a separation between the technician and managerial roles. An important finding was that even though practitioners enjoyed access to senior management, they were not involved in the decision-making process. Also, they faced challenges such as lack of understanding by the management of the value of PR. The paper concludes that the lack of involvement in the decision-making process and the challenges faced limits the ability of practitioners to fully perform the strategic role. Significantly, there is a need for scholars in Ghana to examine the perceived value of PR to organisations from the perspective of senior management. The study calls for comprehensive research in this area in relation to the unique characteristic of African PR practice.
      PubDate: 2022-05-01
       
  • Municipal Evaluation in Mexico: A Measurement of the Government Reputation

    • Free pre-print version: Loading...

      Abstract: Abstract The purpose of this paper is to provide a model to measure government reputation applicable to municipal governments. The methodology used was in a first step Analytical Hierarchy Process (Saaty’s Algorithm), based on the literature review, interviews, and focus groups in Mexico; in a second step, Partial Least Squares was used to examine the effect of¦ the independent variables and their dimensions on the dependent variable and to make predictions. Through an evaluation in a Mexican Local Government, Uruapan, Michoacán, and the use of PLS-SEM, the dependency relationship between government reputation and government performance, ethical commitment and government communication were verified, it should be stated that the leadership of the authorities was not statistically significant through PLS-SEM. The findings of the research provide practical guidelines for local governments and authorities to improve their reputation and strength investment, tourism and social values such as legitimacy, citizen’s participation, and social capital.
      PubDate: 2022-05-01
       
  • Thinking Outside of the Firm: Self-Transcendence Values’ Effects on
           Corporate Reputation

    • Free pre-print version: Loading...

      Abstract: Abstract While organizational values’ implications for firm effectiveness and employee outcomes have been studied extensively in management literature, the question of how organizational values influence marketing outcomes remains under-researched. Our research applies stakeholder theory to propose that an expanded organizational values framework is needed to account for marketing-relevant stakeholders (e.g., customers and the general public) and not solely those “inside” the firm (e.g., employees and shareholders). Using Schwartz’s human values model, the Stakeholder-organizational values framework is conceptualized and empirically explored. We use a corpus of CEO letters to examine the differential effects of firms’ emphases on Self-enhancement (e.g., corporate profitability) values versus Self-transcendence (e.g., societal benefits) values on customer satisfaction and corporate reputation. The study finds a significant relationship between firm Self-transcendence values orientation and corporate character reputation. Ultimately, the framework and original dictionary of terms provide an innovative method for assessing firms’ organizational values from a multi-stakeholder perspective.
      PubDate: 2022-04-11
       
  • Does the Signaling of Hiring Offenders Impact Corporate Reputation'

    • Free pre-print version: Loading...

      Abstract: Abstract This study uses the Signaling Theory to discuss the impact of signaling offenders’ hiring on corporate reputation through a parsimonious conceptual model. It is a survey of 482 respondents from a Brazilian state that, since 2010, has implemented a program to re-socialize criminals. The findings show that corporate social responsibility related to hiring vulnerable and stigmatized groups with bad reputations, such as prisoners, can foster organizations’ reputations. Furthermore, the results indicate that more than signaling offenders’ hiring using a social seal and the informational ambiguity about this corporate social responsibility activities, it is the signal credibility that most affects corporate reputation. Furthermore, it is about the efforts, investments, and resources employed to keep this organizational action and avoid employees’ adverse reactions, impacting stakeholders’ perception.
      PubDate: 2022-04-04
       
  • Linking Customer Justice Perception, Customer Support Perception, and
           Customer Citizenship Behavior to Corporate Reputation: Evidence from the
           Airline Industry

    • Free pre-print version: Loading...

      Abstract: Abstract By applying the equity theory, organizational support theory, signaling theory, and the social exchange theory to the customer context, this study intends to investigate the antecedents and consequences of service customers’ corporate reputation evaluation by examining the direct and indirect relationships between customers’ corporate reputation evaluation, customer justice perception, customer support perception, and customer citizenship behavior. Self-administered online surveys were conducted by implementing snowball sampling among real airline customers in Turkey, and 741 valid surveys were collected. Direct and indirect relationships between the research variables were tested via structural equation modeling and bootstrapping methods. Results showed that distributive justice perception, interactional justice perception, and customer support perception positively affect customers’ corporate reputation evaluation, whereas customers’ corporate reputation evaluation positively affects customer citizenship behavior as well. Furthermore, it was found that customers’ corporate reputation evaluation has a mediation role in the relationships between distributive justice perception, interactional justice perception, customer support perception, and customer citizenship behavior.
      PubDate: 2022-03-24
       
  • The Virtuous Circle of Internal Corporate Reputation and Financial
           Performance

    • Free pre-print version: Loading...

      Abstract: Abstract Prior work suggests that employee views of corporate reputation can influence a firm’s future financial performance and that previous financial performance can also influence employee views of reputation. What is not known is which is the greater effect, or whether the virtuous circle this implies might exist, particularly in smaller firms. The aim of this paper is to test the idea of a virtuous circle linking employee views of reputation (at two levels in the organization, senior managers and front-line employees) to firm performance. Data from a survey of employees in SME Spanish accounting audit firms were used to test a model derived from theory and prior work. We find that managers’ and employees’ views of reputation are each influenced by prior financial performance, employees more indirectly via the views of their managers. The influence of managers’ views on those of employees was in turn significant. However, the influence of both on future performance was less significant, with the views of managers having the greater effect.
      PubDate: 2022-03-11
       
  • Cover Images of Inflight Magazines as Airlines’ Methods of Impression
           Management: Alitalia’s Ulisse Magazine and Finnair’s Blue Wings
           Magazine

    • Free pre-print version: Loading...

      Abstract: Abstract This research examines the cover images of two inflight magazines—Ulisse (Alitalia) and Blue Wings (Finnair)—as a method for airlines to manage their impression. Drawing on concept of impression management, the study focuses on the visual strategies the cover images employ in order to shape the audience’s perception of the airlines. The data consists of 90 cover images published between January 2016 and February 2020. A visual rhetorical analysis was applied to examine the visual construction of the cover images and their functions. The findings show that the cover images of Ulisse and Blue Wings employed different strategies of visual rhetoric as part of their impression management. Whereas Alitalia seemed to strive for the image of a luxury airline, Finnair endeavored to create an image of an airline for ordinary people. Theoretically, this study contributes to the current knowledge of rhetorical approach to visual impression management in corporate communications. Methodologically, the study advances the research on corporate impression management by applying an analysis of visual rhetoric.
      PubDate: 2022-03-04
       
  • Designing for valuable in-store experiences: what to consider in practice

    • Free pre-print version: Loading...

      Abstract: Abstract Delivering valuable in-store experiences to customers has become a key concern for brands. However, current retail design practice does not yet adequately integrate this aspect. Prior research has shown that the experiential dimension of the store design is still considered post-concept development when it should be reflected upon prior to this one. The same research has also already shown which key components contribute to designing a valuable in-store experience, namely: brand, customer, offer/service, physical space, and an “unexpected factor” (referring to bringing to customers more than they expect.). However, which specific aspects of these key components should be considered from the view of practice still remains to be clarified. This paper reports on a study conducted to identify, for each component, specific topics to consider at the pre-concept phase (e.g., the analysis) in the design process of a valuable in-store experience for the fashion/ lifestyle sector. For this purpose, a qualitative interdisciplinary research approach combining marketing and retail design academic knowledge with (documented and new) insight from the field of retail design was used to draft a detailed list of topics to consider at this specific stage of the retail design process. Through a prototyping phase including again the view from the field, this list was then verified and complemented.
      PubDate: 2022-02-21
       
  • Beyond Brand Hate: Are You Willing to Forgive a Negative Experience with
           Your Smartphone Mobile Communications’ Brand'

    • Free pre-print version: Loading...

      Abstract: Abstract This paper aims to assess the antecedents of brand forgiveness in smartphones and mobile communications sectors. A new conceptual model postulates that past negative experiences (PNE), symbolic incongruence and ideological incompatibility positively predict brand hate, which in turn determines brand avoidance (BA), negative word of mouth (NWOM) and brand retaliation (BR). Beyond that, the model also claims that those three types of behaviours are negatively correlated with consumers’ willingness to forgive the brands with a bad reputation. An online questionnaire was answered by 208 consumers, who mentioned several mobile communications brands for which they had negative feelings, the causes for those feelings and their consequences. Brand forgiveness was higher only when consumers revealed a low BA or low NWOM. Moreover, a cluster analysis identified three clusters/segments: Cluster 1—Male Heavy Brand Haters/No Forgivers (N = 79); Cluster 2—Female Forgivers (N = 55); Cluster 3—Mainstream Haters/No Forgivers (N = 74). Brand managers must implement claims monitoring and management policies in order to mitigate the negative experiences resulting from product and services nonconformities. Moreover, brands must have crisis communication plans in order to prevent and control all kinds of mediatic ideological incompatibilities with the major target segments.
      PubDate: 2022-02-11
       
  • Correction to: Building Internal Reputation from Organisational Values

    • Free pre-print version: Loading...

      Abstract: Due to an unfortunate oversight a mistake has been given in Table 1.
      PubDate: 2022-02-01
       
  • Correction to: Criticism of Triple Bottom Line: TBL (With Special
           Reference to Sustainability)

    • Free pre-print version: Loading...

      Abstract: Due to an unfortunate oversight the affiliation of Amit Kumar Srivastava has been given erroneously. It should read: Amit Kumar Srivastava, Research Scholar, Amity Business School, Amity University Uttar Pradesh, Lucknow, India. The original article has been corrected *Mr. Amit Kumar Srivastava amitmphil06@yahoo.com DR. Shailja Dixit shailjadixit1@gmail.com Ms. Akansha Abhi Srivastava srivastava.akansha09@gmail.com 1 Assistant Professor, FMS - Shri Ram Murti Smarak College of Engineering & Technology, Bareilly, UP, India 2 Associate Professor, Amity Business School, Amity University Uttar Pradesh, Lucknow, India 3 Assistant Professor, Institute of Hotel Management (IHM), Lucknow, UP, India.
      PubDate: 2022-02-01
       
  • An Alternative Approach to Measuring University Reputation

    • Free pre-print version: Loading...

      Abstract: Abstract Competition among universities has existed for many decades, with universities now under intense scrutiny due to increased marketisation with perceptions of their reputation becoming ever more important to remain competitive. Current measures of university reputation, such as league table rankings, focus predominantly on student achievement and research success. However, these measures do not consider perceptions from these institutions’ diverse range of stakeholders. Measuring reputation from multiple stakeholders and multiple areas of organisations has previously been done in for-profit organisations using the RepTrak™ model. Nevertheless, the characteristics used in this model have not been tested for their applicability to measure University reputation within the United Kingdom, presenting an opportunity measure and understand university reputation from alternative globally accepted criteria. Data were collected through online questionnaires that received 594 responses, and analysed using Exploratory, followed by Confirmatory Factor Analysis. This research confirms characteristics used in the RepTrak™ model are also applicable to measuring a university’s reputation, offering a clearer measure of university reputation from multiple stakeholder groups. Key findings identified differing perceptions of the importance of measured characteristics by internal and external stakeholders, with ‘performance’ and ‘products and services’ perceived as the most important, respectively. These findings provide clear evidence for the need to tailor marketing and PR communications to different audiences to maximise opportunities for improving perceptions of a university’s reputation.
      PubDate: 2022-02-01
       
  • Impact of the Strength of Religious Beliefs on Brand Love in the Islamic
           Market

    • Free pre-print version: Loading...

      Abstract: Abstract By drawing on the theory of planned behaviour and attachment theory, the purpose of this study is to understand how religious beliefs influence Muslim consumers towards brand love, how Muslim consumers are influenced by their Sharia sources, whether Muslim consumers strictly follow the Sharia sources while behaving towards brand love and whether the brand love concept in Islam is different from brand love concept in the current literature. In order to gain a better understanding of the research phenomenon, a qualitative research method was used in this study. Five in-depth focus groups were conducted with Muslim consumers in Saudi Arabia. The researchers developed a conceptual framework based on the theory of planned behaviour and attachment theory that offers propositions regarding the key determinants (subjective norms, religious beliefs and perceived behaviour control) and consequence of purchase intention, as a newly proposed concept. This paper proposes that consumer’s beliefs support companies to have their brands loved, which will lead to positive word-of-mouth and purchase intention as a major consequence of brand love. Main implications for researchers and brand managers are highlighted.
      PubDate: 2022-02-01
       
  • Criticism of Triple Bottom Line: TBL (With Special Reference to
           Sustainability)

    • Free pre-print version: Loading...

      Abstract: Abstract With the effects of inclusive economic predicament of 2008, the obstinate problems of importunate poverty and environmental change have focused the attention towards maintaining the sustainability by establishing balance in the triple bottom line (TBL). In this paper, we have tried to critically examine the philosophy of triple bottom line and it’s relevance in maintaining the sustainability. The process of maintaining sustainability in the TBL is undoubtedly facilitated by the citizenship behaviour of companies (Henriques et al. Routledge, London, 2013). Yet the triple bottom line philosophy is being accepted by different researchers because they consider TBL is one of the concepts evaluating and improving the sustainability. Critics are typically “slow to praise and quick to criticize” (Mish and Scammon, J Public Policy Market 29:12–26, 2010) with this the critics of TBL argue on its practicality and validity. One of the critical studies of TBL regarded it as intrinsically ambiguous because it is unable to convey its exact meaning (Norman and MacDonald, Bus Ethics Q 14:243–262, 2004). Triple Bottom Line a framework of sustainability to examine the social, environmental and economic impact of company was recalled by Elikington it's originator despite rapid growth in the area of sustainability extending up over one million dollar in a year as he realized that TBL was not meeting the purpose for which it was created. After comprehensive understanding and building upon the available literature, this paper criticizes TBL and reveals that this philosophy is not based on the real concept, nothing is new, unique and innovative in it. It only explains the already existing concept of corporate social responsibility (CSR) and a sustainability measurement tool.
      PubDate: 2022-02-01
       
  • Building Internal Reputation from Organisational Values

    • Free pre-print version: Loading...

      Abstract: Abstract The paper enhances micro-cognitive understandings of how organisational values can build internal reputation. Drawing-on a multi-method case study of a private hospital in Malaysia, we show the process of how values are internalised within organisations. We illustrate how different internal actors are important for embedding organisational values at various stages and show the interplay between them. We show leaders are important for role modelling and engaging, managers are important for embedding and reinforcing, and employees are important for empowering and reciprocating. We argue that in order for values to be internalised, leaders, managers and employees need to effectively create, communicate and enact those values. Rather than values being imposed by a single dominant internal actor, we show that they can be diffused by internal stakeholders at different hierarchical levels. We find that the internalisation of organisational values helps to form positive perceptions of the values and creates individual behaviours that correspond to those values. While the literature has focused on what dimensions and which stakeholders influence reputation building, we show how micro-cognitive processes build internal reputation from organisational values.
      PubDate: 2022-02-01
       
  • Post-scandal Organizational (Dis)order: A Grounded-Theory Approach
           Shifting from Murphy’s Law to Safer Regulatory Environments

    • Free pre-print version: Loading...

      Abstract: Abstract The literature shows that, in the wake of negative media exposition, organizations’ self-regulation tends to be strengthened. We investigate such motivation from the perspective of the psychosocial consequences in executives’ and organizational self-confidence. A grounded-theory approach supports findings from 27 different events described by top-level executives from major publicly traded organizations. Their testimonies document that scandalous episodes, when they occur, leave a trauma footprint within the organizational and individual consciousness because of the perceived post-event humiliation, remorse, guilt, and fear. The paradigm of reliance and trust in the designed structures is severely altered. In turn, a climate of excessive self-regulation explains the recovery from the traumatic experience. New boundaries for regulatory balance, also called “the confidence zone,” exists until design changes coalesce with organizational blame to create the perception that reputational safety has been achieved. Fears of subsequent media scrutiny are mitigated by the perception of moral safety based on governance. Consequently, the over-regulatory response comprises the organizations’ healing process as they recover from the psychosocial trauma caused by media exposition.
      PubDate: 2022-02-01
       
 
JournalTOCs
School of Mathematical and Computer Sciences
Heriot-Watt University
Edinburgh, EH14 4AS, UK
Email: journaltocs@hw.ac.uk
Tel: +00 44 (0)131 4513762
 


Your IP address: 100.24.115.215
 
Home (Search)
API
About JournalTOCs
News (blog, publications)
JournalTOCs on Twitter   JournalTOCs on Facebook

JournalTOCs © 2009-