JournalTOCs

Manufacturing & Service Operations Management
Journal Prestige (SJR): 3.968

Citation Impact (citeScore): 2
Number of Followers: 17

Full-text available via subscription

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ISSN (Print) 1523-4614 - ISSN (Online) 1526-5498
Published by INFORMS

[13 journals]

Antidiscrimination Laws, Artificial Intelligence, and Gender Bias: A Case
Study in Nonmortgage Fintech Lending
Open Access Article
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  Authors: Stephanie Kelley, Anton Ovchinnikov, David R. Hardoon, Adrienne Heinrich
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-05-18T07:00:00Z
  DOI: 10.1287/msom.2022.1108
Adaptive Capacity Planning for Ambulatory Surgery Centers
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  Authors: Seokjun Youn, H. Neil Geismar, Chelliah Sriskandarajah, Vikram Tiwari
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-05-18T07:00:00Z
  DOI: 10.1287/msom.2022.1109
On-Demand Meal Delivery Platforms: Operational Level Data and Research
Opportunities
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  Authors: Wenzheng Mao, Liu Ming, Ying Rong, Christopher S. Tang, Huan Zheng
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-05-09T07:00:00Z
  DOI: 10.1287/msom.2022.1112
Does What Happens in the ED Stay in the ED' The Effects of Emergency
Department Physician Workload on Post-ED Care Use
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  Authors: Mohamad Soltani, Robert J. Batt, Hessam Bavafa, Brian W. Patterson
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-05-02T07:00:00Z
  DOI: 10.1287/msom.2022.1110
Service Chains’ Operational Strategies: Standardization or
Customization' Evidence from the Nursing Home Industry
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  Authors: Lu Kong, Kejia Hu, Rohit Verma
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-04-21T07:00:00Z
  DOI: 10.1287/msom.2022.1111
Strategic Trade Credit in a Supply Chain with Buyer Competition
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  Authors: Jie Ning
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-04-11T07:00:00Z
  DOI: 10.1287/msom.2022.1103
Improving Match Rates in Dating Markets Through Assortment Optimization
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  Authors: Ignacio Rios, Daniela Saban, Fanyin Zheng
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-04-07T07:00:00Z
  DOI: 10.1287/msom.2022.1107
Omnichannel Distribution to Fulfill Retail Orders
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  Authors: Xiang Wan
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-04-06T07:00:00Z
  DOI: 10.1287/msom.2022.1104
From Targeting to Transfer: Design of Allocation Rules in Cash Transfer
Programs
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  Authors: Huan Zheng, Guodong Lyu, Jiannan Ke, Chung-Piaw Teo
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-04-05T07:00:00Z
  DOI: 10.1287/msom.2022.1101
Dynamic Trade Finance in the Presence of Information Frictions and FinTech
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  Authors: Hau Lee, Christopher Tang, S. Alex Yang, Yuxuan Zhang
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-04-05T07:00:00Z
  DOI: 10.1287/msom.2022.1102
Driving Supply to Marketplaces: Optimal Platform Pricing When Suppliers
Share Inventory
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  Authors: Victor Martínez-de-Albéniz, Catarina Pinto, Pedro Amorim
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-04-05T07:00:00Z
  DOI: 10.1287/msom.2022.1105
Operational Strategies for Distributing Durable Goods in the Base of the
Pyramid
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  Authors: Andre P. Calmon, Diana Jue-Rajasingh, Gonzalo Romero, Jackie Stenson
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-04-04T07:00:00Z
  DOI: 10.1287/msom.2022.1106
Warranty Reserve Management: Demand Learning and Funds Pooling
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  Authors: Xiao-Lin Wang, Yuanguang Zhong, Lishuai Li, Wei Xie, Zhi-Sheng Ye
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-31T07:00:00Z
  DOI: 10.1287/msom.2022.1086
Prevent or Report' Managing Near Misses for Safer Operations
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  Authors: Nitin Bakshi, Heikki Peura
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-31T07:00:00Z
  DOI: 10.1287/msom.2022.1100
M-Commerce, Sales Concentration, and Inventory Management
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  Authors: Nitish Jain, Tom Fangyun Tan
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-30T07:00:00Z
  DOI: 10.1287/msom.2021.1071
Estimating Personalized Demand with Unobserved No-Purchases Using a
Mixture Model: An Application in the Hotel Industry
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  Authors: Sanghoon Cho, Mark Ferguson, Pelin Pekgün, Andrew Vakhutinsky
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-30T07:00:00Z
  DOI: 10.1287/msom.2022.1094
Investment Efforts Under Complementary Sourcing: The Role of Market Risk
and Endogenous Pricing
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  Authors: Yimin Wang, Rui Yin, Xiangjing Chen, Scott Webster
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-28T07:00:00Z
  DOI: 10.1287/msom.2022.1096
After-Sales Service Contracting: Condition Monitoring and Data Ownership
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  Authors: Cuihong Li, Brian Tomlin
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-24T07:00:00Z
  DOI: 10.1287/msom.2022.1095
Is Adopting Mass Customization a Path to Environmentally Sustainable
Fashion'
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  Authors: Aydın Alptekinoğlu, Adem Örsdemir
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-23T07:00:00Z
  DOI: 10.1287/msom.2022.1088
Food Safety Audits in Developing Economies: Decentralization vs.
Centralization
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  Authors: Lingxiu Dong, Iva Rashkova, Duo Shi
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-22T07:00:00Z
  DOI: 10.1287/msom.2021.1058
“Fulfilled by Amazon”: A Strategic Perspective of Competition
at the e-Commerce Platform
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  Authors: Guoming Lai, Huihui Liu, Wenqiang Xiao, Xinyi Zhao
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-18T07:00:00Z
  DOI: 10.1287/msom.2022.1078
The Recall Decision Exposed: Automobile Recall Timing and Process Data Set
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  Authors: Vivek Astvansh, George P. Ball, Matthew Josefy
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-18T07:00:00Z
  DOI: 10.1287/msom.2022.1085
An Operations Approach for Reducing Glycemic Variability: Evidence from a
Primary Care Setting
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  Authors: Vishal Ahuja, Carlos A. Alvarez, Bradley R. Staats
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-18T07:00:00Z
  DOI: 10.1287/msom.2022.1089
The Value of Information and Flexibility with Temporal Commitments
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  Authors: Pol Boada-Collado, Sunil Chopra, Karen Smilowitz
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-18T07:00:00Z
  DOI: 10.1287/msom.2022.1090
Scan Based Trading and Bargaining Equilibrium: A Structural Estimation of
Supply Chain Profit
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  Authors: Stanley Frederick W. T. Lim, Timothy J. Richards, Elliot Rabinovich, Min Choi
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-17T07:00:00Z
  DOI: 10.1287/msom.2022.1087
Should We All Work in Sprints' How Agile Project Management Improves
Performance
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  Authors: Tobias Lieberum, Sebastian Schiffels, Rainer Kolisch
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-17T07:00:00Z
  DOI: 10.1287/msom.2022.1091
Be the Match: Optimizing Capacity Allocation for Allogeneic Stem Cell
Transplantation
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  Authors: Sundara Natarajan Panchanatham, Michael Freeman, Harry Groenevelt, Sameer Hasija
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-16T07:00:00Z
  DOI: 10.1287/msom.2022.1093
Optimal Policies for a Multi-Echelon Inventory Problem with Service Time
Target and Expediting
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  Authors: Xiaobei Shen, Yimin Yu, Jing-Sheng Song
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-15T07:00:00Z
  DOI: 10.1287/msom.2022.1079
Demand Learning and Pricing for Varying Assortments
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  Authors: Kris Johnson Ferreira, Emily Mower
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-14T07:00:00Z
  DOI: 10.1287/msom.2022.1080
Offering Free Upgrades Even Before Stocks Run Out: The Value of Proactive
Upgrades
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  Authors: David Chen, Christopher S. Tang, Huihui Wang, Rowan Wang, Yimin Yu
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-09T08:00:00Z
  DOI: 10.1287/msom.2022.1084
Reducing Food Waste: An Operations Management Research Agenda
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  Authors: Arzum Akkaş, Vishal Gaur
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-03T08:00:00Z
  DOI: 10.1287/msom.2021.1044
Consumer Equilibrium, Demand Effects, and Efficiency in Group Buying
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  Authors: Liu Ming, Tunay I. Tunca
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-03T08:00:00Z
  DOI: 10.1287/msom.2022.1083
Drone Network Design for Cardiac Arrest Response
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  Authors: Justin J. Boutilier, Timothy C. Y. Chan
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-03T08:00:00Z
  DOI: 10.1287/msom.2022.1092
Managing Customer Search via Bundling
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  Authors: Chenguang (Allen) Wu, Chen Jin, Ying-Ju Chen
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-03-01T08:00:00Z
  DOI: 10.1287/msom.2022.1082
Optimal Use and Replenishment of Two Substitutable Raw Materials in a
Stochastic Capacitated Make-to-Order Production System
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  Authors: Qi (George) Chen, Izak Duenyas, Stefanus Jasin
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-02-24T08:00:00Z
  DOI: 10.1287/msom.2021.1059
Real-Time Delivery Time Forecasting and Promising in Online Retailing:
When Will Your Package Arrive'
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  Authors: Nooshin Salari, Sheng Liu, Zuo-Jun Max Shen
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-02-24T08:00:00Z
  DOI: 10.1287/msom.2022.1081
Non-ownership Business Models for Solar Energy
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  Authors: Vishal V. Agrawal, L. Beril Toktay, Şafak Yücel
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-02-18T08:00:00Z
  DOI: 10.1287/msom.2021.1049
Pricing, Quality, and Stocking Decisions in a Manufacturer-Centric Dual
Channel
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  Authors: Xiaomeng Guo, Panos Kouvelis, Danko Turcic
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-02-16T08:00:00Z
  DOI: 10.1287/msom.2021.1077
Last Mile Innovation: The Case of the Locker Alliance Network
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  Authors: Guodong Lyu, Chung-Piaw Teo
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-02-11T08:00:00Z
  DOI: 10.1287/msom.2021.1000
Pricing for Heterogeneous Products: Analytics for Ticket Reselling
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  Authors: Michael Alley, Max Biggs, Rim Hariss, Charles Herrmann, Michael Lingzhi Li, Georgia Perakis
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-02-11T08:00:00Z
  DOI: 10.1287/msom.2021.1065
Why Are Minimum Order Quantity Contracts Popular in Practice' A
Behavioral Investigation
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  Authors: Ozge Tuncel, Niyazi Taneri, Sameer Hasija
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-02-10T08:00:00Z
  DOI: 10.1287/msom.2021.1061
Learning to Collude in a Pricing Duopoly
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  Authors: Janusz M. Meylahn, Arnoud V. den Boer
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-02-10T08:00:00Z
  DOI: 10.1287/msom.2021.1074
Risk-Averse Bargaining in a Stochastic Optimization Context
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  Authors: Walter J. Gutjahr, Raimund M. Kovacevic, David Wozabal
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-02-04T08:00:00Z
  DOI: 10.1287/msom.2021.1076
Donations for Refugee Crises: In-kind vs. Cash Assistance
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  Authors: Telesilla O. Kotsi, Owen Q. Wu, Alfonso J. Pedraza-Martinez
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-02-03T08:00:00Z
  DOI: 10.1287/msom.2021.1073
On a Variation of Two-Part Tariff Pricing of Services: A Data-Driven
Approach
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  Authors: Georgia Perakis, Charles Thraves
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
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  DOI: 10.1287/msom.2021.1069
Environment and Energy' The Impact of Environmental Management Systems
on Energy Efficiency
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  Authors: Seongkyoon Jeong, Jaeseok Lee
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Contracting Mechanisms for Stable Sourcing Networks
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  Authors: Jennifer K. Ryan, Lusheng Shao, Daewon Sun
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Dynamic Pricing with Point Redemption
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  Authors: Hakjin Chung, Hyun-Soo Ahn, So Yeon Chun
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Warranty Length, Product Reliability, and Secondary Markets
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  Authors: Wayne Fu, Atalay Atasu, Necati Tereyağoğlu
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Seeing the Bigger Picture' Ramping up Production with the Use of
Augmented Reality
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  Authors: David Wuttke, Ankit Upadhyay, Enno Siemsen, Alexandra Wuttke-Linnemann
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COVID-19 and E-Commerce Operations: Evidence from Alibaba
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  Authors: Brian Rongqing Han, Tianshu Sun, Leon Yang Chu, Lixia Wu
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The Microstructure of Work: Understanding Productivity Benefits and Costs
of Interruptions
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  Authors: Pradeep K. Pendem, Paul I. Green, Bradley R. Staats
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Timely After-Sales Service and Technology Adoption: Evidence from the
Off-Grid Solar Market in Uganda
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  Authors: Amrita Kundu, Kamalini Ramdas
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  DOI: 10.1287/msom.2021.1060
Collaboration Structures in Integrated Healthcare Delivery Systems: An
Exploratory Study of Accountable Care Organizations
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  Authors: Yingchao Lan, Aravind Chandrasekaran, Deepa Goradia, Daniel Walker
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Sustainability in the Fast Fashion Industry
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  Authors: Xiaoyang Long, Javad Nasiry
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  PubDate: 2022-01-21T08:00:00Z
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Managing Social Responsibility in Multitier Supply Chains
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  Authors: Lu Huang, Jing-Sheng Song, Robert Swinney
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  PubDate: 2022-01-21T08:00:00Z
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Distribution-Free Pricing
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  Authors: Hongqiao Chen, Ming Hu, Georgia Perakis
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
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  PubDate: 2022-01-20T08:00:00Z
  DOI: 10.1287/msom.2021.1055
Energy-Aware and Delay-Sensitive Management of a Drone Delivery System
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  Authors: Weiliang Liu, Xu Sun
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  PubDate: 2022-01-20T08:00:00Z
  DOI: 10.1287/msom.2021.1056
Competition Between Hospitals Under Bundled Payments and Fee-for-Service:
An Equilibrium Analysis of Insurer’s Choice
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  Authors: Zheng Han, Mazhar Arikan, Suman Mallik
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  PubDate: 2022-01-19T08:00:00Z
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Outcome-Based Reimbursement: The Solution to High Drug Spending'
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  Authors: Liang Xu, Hongmin Li, Hui Zhao
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  PubDate: 2022-01-19T08:00:00Z
  DOI: 10.1287/msom.2021.1051
Do Managers Overreact When in Backlog' Evidence of Scope Neglect from
a Supply Chain Experiment
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  Authors: Rogelio Oliva, Huseyn Abdulla, Paulo Gonçalves
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  PubDate: 2022-01-19T08:00:00Z
  DOI: 10.1287/msom.2021.1072
Can Deep Reinforcement Learning Improve Inventory Management'
Performance on Lost Sales, Dual-Sourcing, and Multi-Echelon Problems
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  Authors: Joren Gijsbrechts, Robert N. Boute, Jan A. Van Mieghem, Dennis J. Zhang
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
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  PubDate: 2022-01-17T08:00:00Z
  DOI: 10.1287/msom.2021.1064
Logistics Performance, Ratings, and Its Impact on Customer Purchasing
Behavior and Sales in E-Commerce Platforms
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  Authors: Vinayak Deshpande, Pradeep K. Pendem
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
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  PubDate: 2022-01-11T08:00:00Z
  DOI: 10.1287/msom.2021.1045
Ride-Hailing Platforms: Competition and Autonomous Vehicles
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  Authors: Auyon Siddiq, Terry A. Taylor
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
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  PubDate: 2022-01-10T08:00:00Z
  DOI: 10.1287/msom.2021.1013
Mobile Payment Services, Government Involvement, and Mobile Network
Operator Performance
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  Authors: Yan Dong, Sining Song, Fan Zou
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2022-01-07T08:00:00Z
  DOI: 10.1287/msom.2021.1068
When Shared Autonomous Electric Vehicles Meet Microgrids: Citywide
Energy-Mobility Orchestration
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  Authors: Wei Qi, Mengyi Sha, Shanling Li
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-12-29T08:00:00Z
  DOI: 10.1287/msom.2021.1050
Reading Between the Stars: Understanding the Effects of Online Customer
Reviews on Product Demand
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  Authors: Hallie S. Cho, Manuel E. Sosa, Sameer Hasija
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
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  PubDate: 2021-12-28T08:00:00Z
  DOI: 10.1287/msom.2021.1048
On Designing a Socially Optimal Expedited Service and Its Impact on
Individual Welfare
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  Authors: Ricky Roet-Green, Aditya Shetty
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
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  PubDate: 2021-12-22T08:00:00Z
  DOI: 10.1287/msom.2021.1040
Queues with Redundancy: Is Waiting in Multiple Lines Fair'
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  Authors: Leela Nageswaran, Alan Scheller-Wolf
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
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  PubDate: 2021-12-22T08:00:00Z
  DOI: 10.1287/msom.2021.1052
Offline-Channel Planning in Smart Omnichannel Retailing
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  Authors: Jian Chen, Yong Liang, Hao Shen, Zuo-Jun Max Shen, Mengying Xue
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-12-20T08:00:00Z
  DOI: 10.1287/msom.2021.1036
Coordination of Multiechelon Supply Chains Using the Guaranteed Service
Framework
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  Authors: Tor Schoenmeyr, Stephen C. Graves
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
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  PubDate: 2021-12-20T08:00:00Z
  DOI: 10.1287/msom.2021.1043
Improving Tuberculosis Treatment Adherence Support: The Case for Targeted
Behavioral Interventions
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  Authors: Justin J. Boutilier, Jónas Oddur Jónasson, Erez Yoeli
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-12-20T08:00:00Z
  DOI: 10.1287/msom.2021.1046
Product Flexibility Strategy Under Supply and Demand Risk
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  Authors: Yimin Wang, Scott Webster
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-12-14T08:00:00Z
  DOI: 10.1287/msom.2021.1037
Incentivizing Commuters to Carpool: A Large Field Experiment with Waze
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  Authors: Maxime C. Cohen, Michael-David Fiszer, Avia Ratzon, Roy Sasson
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-12-10T08:00:00Z
  DOI: 10.1287/msom.2021.1033
Incentives for Shared Services: Multiserver Queueing Systems with
Priorities
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  Authors: Hanlin Liu, Yimin Yu
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-12-09T08:00:00Z
  DOI: 10.1287/msom.2021.1034
Learning Personalized Product Recommendations with Customer Disengagement
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  Authors: Hamsa Bastani, Pavithra Harsha, Georgia Perakis, Divya Singhvi
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-12-09T08:00:00Z
  DOI: 10.1287/msom.2021.1047
Supply Chain Performance with Target-Oriented Firms
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  Authors: Lucy Gongtao Chen, Qinshen Tang
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-12-03T08:00:00Z
  DOI: 10.1287/msom.2021.1029
Partial Completion as a Nonprofit Strategy
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  Authors: Can Zhang, Atalay Atasu, Karthik Ramachandran
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-12-03T08:00:00Z
  DOI: 10.1287/msom.2021.1031
Effective Online Order Acceptance Policies for Omnichannel Fulfillment
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  Authors: Su Jia, Jeremy Karp, R. Ravi, Sridhar Tayur
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-12-01T08:00:00Z
  DOI: 10.1287/msom.2021.1024
Before It’s Too Late: Product Recall Delays and Policy Design
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  Authors: Wenzheng Mao, Zhanyu Dong, Hsiao-Hui Lee
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-11-23T08:00:00Z
  DOI: 10.1287/msom.2021.1042
Manufacturing Process Innovation in the Pharmaceutical Industry
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  Authors: Ivan Lugovoi, Dimitrios A. Andritsos, Claire Senot
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-11-19T08:00:00Z
  DOI: 10.1287/msom.2021.1035
Shipment Policies for Products with Fixed Shelf Lives: Impact on Profits
and Waste
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  Authors: Arzum Akkaş, Dorothee Honhon
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-11-18T08:00:00Z
  DOI: 10.1287/msom.2021.1018
Negotiating Government-to-Government Food Importing Contracts: A Nash
Bargaining Framework
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  Authors: Liying Mu, Bin Hu, A. Amarender Reddy, Srinagesh Gavirneni
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-11-17T08:00:00Z
  DOI: 10.1287/msom.2021.1027
Sharing Manufacturer’s Demand Information in a Supply Chain with Price
and Service Effort Competition
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  Authors: Yunjie Wang, Albert Y. Ha, Shilu Tong
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-11-17T08:00:00Z
  DOI: 10.1287/msom.2021.1028
Smart Charging of Electric Vehicles: An Innovative Business Model for
Utility Firms
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  Authors: Owen Q. Wu, Şafak Yücel, Yangfang (Helen) Zhou
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-11-16T08:00:00Z
  DOI: 10.1287/msom.2021.1019
Value of Online–Off-line Return Partnership to Off-line Retailers
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  Authors: Elina H. Hwang, Leela Nageswaran, Soo-Haeng Cho
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-11-16T08:00:00Z
  DOI: 10.1287/msom.2021.1026
Using Mobile Device Data to Understand the Effect of Stay-at-Home Orders
on Residents’ Mobility
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  Authors: Guihua Wang
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-11-15T08:00:00Z
  DOI: 10.1287/msom.2021.1014
Estimating Lost Sales for Substitutable Products with Uncertain On-Shelf
Availability
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  Authors: Daniel Steeneck, Fredrik Eng-Larsson, Francisco Jauffred
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-11-15T08:00:00Z
  DOI: 10.1287/msom.2021.1015
Intertemporal Content Variation with Customer Learning
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  Authors: Fernando Bernstein, Soudipta Chakraborty, Robert Swinney
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-11-10T08:00:00Z
  DOI: 10.1287/msom.2021.1025
Unraveling Behavioral Ordering: Relative Costs and the Bullwhip Effect
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  Authors: Brent B. Moritz, Arunachalam Narayanan, Chris Parker
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-11-10T08:00:00Z
  DOI: 10.1287/msom.2021.1030
Prescriptive Analytics in Urban Policing Operations
Open Access Article
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  Authors: Tobias Brandt, Oliver Dlugosch, Ayman Abdelwahed, Pieter L. van den Berg, Dirk Neumann
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Queueing Systems with Rationally Inattentive Customers
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Resource Allocation with Sigmoidal Demands: Mobile Healthcare Units and
Service Adoption
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Urban Bike Lane Planning with Bike Trajectories: Models, Algorithms, and a
Real-World Case Study
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Budgeting in International Humanitarian Organizations
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  Authors: Milad Keshvari Fard, Ivana Ljubić, Felix Papier
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Channel Structures of Online Retail Platforms
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Coping with Spatial Mismatch: Subsidy Design for Electric Vehicle and
Charging Markets
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Overbooked and Overlooked: Machine Learning and Racial Bias in Medical
Appointment Scheduling
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  Authors: Michele Samorani, Shannon L. Harris, Linda Goler Blount, Haibing Lu, Michael A. Santoro
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Joint Product Framing (Display, Ranking, Pricing) and Order Fulfillment
Under the Multinomial Logit Model for E-Commerce Retailers
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  Authors: Yanzhe (Murray) Lei, Stefanus Jasin, Joline Uichanco, Andrew Vakhutinsky
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Slugging: Casual Carpooling for Urban Transit
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  Authors: Shiliang Cui, Kaili Li, Luyi Yang, Jinting Wang
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A Vision of Responsible Research in Operations Management
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RiRiShun Logistics: Home Appliance Delivery Data for the 2021
Manufacturing & Service Operations Management Data-Driven Research
Challenge
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  Authors: Xiaolong Guo, Yugang Yu, Gad Allon, Meiyan Wang, Zhentai Zhang
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Forecasting Airport Transfer Passenger Flow Using Real-Time Data and
Machine Learning
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  Authors: Xiaojia Guo, Yael Grushka-Cockayne, Bert De Reyck
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Understanding the Value of Fulfillment Flexibility in an Online Retailing
Environment
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  Authors: Levi DeValve, Yehua Wei, Di Wu, Rong Yuan
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Predicting Inpatient Flow at a Major Hospital Using Interpretable
Analytics
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  Authors: Dimitris Bertsimas, Jean Pauphilet, Jennifer Stevens, Manu Tandon
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AI and Procurement
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  Authors: Ruomeng Cui, Meng Li, Shichen Zhang
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Gender Inequality in Research Productivity During the COVID-19 Pandemic
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  Authors: Ruomeng Cui, Hao Ding, Feng Zhu
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Course Scheduling Under Sudden Scarcity: Applications to Pandemic Planning
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  Authors: Cynthia Barnhart, Dimitris Bertsimas, Arthur Delarue, Julia Yan
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Artificial Shortage in Agricultural Supply Chains
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  Authors: Retsef Levi, Somya Singhvi, Yanchong Zheng
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A Model for Prepositioning Emergency Relief Items Before a Typhoon with an
Uncertain Trajectory
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Crowdsourcing Last-Mile Deliveries
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  Authors: Soraya Fatehi, Michael R. Wagner
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The Effects of Patent Extension and Take-Back Regulation on Green Pharmacy
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  Authors: Tianqin Shi, Nicholas C. Petruzzi, Dilip Chhajed
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The Value of Health Information Technology Interoperability: Evidence from
Interhospital Transfer of Heart Attack Patients
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  Authors: Yao Li, Lauren Xiaoyuan Lu, Susan Feng Lu, Jian Chen
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  PubDate: 2021-10-22T07:00:00Z
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Recovering Global Supply Chains from Sourcing Interruptions: The Role of
Sourcing Strategy
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  Authors: Nitish Jain, Karan Girotra, Serguei Netessine
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  PubDate: 2021-03-23T07:00:00Z
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Clinical Ambiguity and Conflicts of Interest in Interventional Cardiology
Decision Making
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  Authors: Tinglong Dai, Xiaofang Wang, Chao-Wei Hwang
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Doing Less to Do More' Optimal Service Portfolio of Non-profits That
Serve Distressed Individuals
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  Authors: Priyank Arora, Morvarid Rahmani, Karthik Ramachandran
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  PubDate: 2021-08-03T07:00:00Z
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Sourcing from a Self-Reporting Supplier: Strategic Communication of Social
Responsibility in a Supply Chain
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  Authors: Tao Lu, Brian Tomlin
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  PubDate: 2021-10-08T07:00:00Z
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Reference Pricing for Healthcare Services
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  Authors: Shima Nassiri, Elodie Adida, Hamed Mamani
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  PubDate: 2021-07-23T07:00:00Z
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Divide and Conquer: A Hygienic, Efficient, and Reliable Assembly Line for
Housekeeping
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  Authors: Xiao Alison Chen, Rowan Wang, Jianghua Zhang
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  PubDate: 2021-06-03T07:00:00Z
  DOI: 10.1287/msom.2021.0984
Partnerships in Urban Mobility: Incentive Mechanisms for Improving Public
Transit Adoption
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  Authors: Auyon Siddiq, Christopher S. Tang, Jingwei Zhang
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  PubDate: 2021-10-07T07:00:00Z
  DOI: 10.1287/msom.2021.0987
The Incentive Game Under Target Effects in Ridesharing: A Structural
Econometric Analysis
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  Authors: Xirong Chen, Zheng Li, Liu Ming, Weiming Zhu
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  PubDate: 2021-10-12T07:00:00Z
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A Theory of Interior Peaks: Activity Sequencing and Selection for Service
Design
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  Authors: Yifu Li, Tinglong Dai, Xiangtong Qi
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  PubDate: 2021-07-27T07:00:00Z
  DOI: 10.1287/msom.2021.0970
Understanding Customer Retrials in Call Centers: Preferences for Service
Quality and Service Speed
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  Authors: Kejia Hu, Gad Allon, Achal Bassamboo
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  PubDate: 2021-07-09T07:00:00Z
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Symbolic Awards in Buyer–Supplier Relations
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  Authors: Ruth Beer, Hyun-Soo Ahn, Stephen Leider
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  PubDate: 2021-07-16T07:00:00Z
  DOI: 10.1287/msom.2021.0974
On Co-opetitive Supply Partnerships with End-Product Rivals: Information
Asymmetry, Dual Sourcing and Supply Market Efficiency
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  Authors: Seung Hwan Jung, Panos Kouvelis
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  PubDate: 2021-07-09T07:00:00Z
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Sourcing Innovation: Integrated System or Individual Components'
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  Authors: Zhi Chen, Jürgen Mihm, Jochen Schlapp
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  PubDate: 2021-07-02T07:00:00Z
  DOI: 10.1287/msom.2021.0983
Implications of Price Matching in Supply Chain Negotiation
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  Authors: Weixin Shang, Gangshu (George) Cai
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  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-10-29T07:00:00Z
  DOI: 10.1287/msom.2021.0992
Welfare Implications of Congestion Pricing: Evidence from SFpark
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  Authors: Pnina Feldman, Jun Li, Hsin-Tien Tsai
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  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-08-17T07:00:00Z
  DOI: 10.1287/msom.2021.0995
Supply Chain Coordination for E-Commerce: Risk Penalty vs. Flat Rate
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  Authors: Ju Myung Song, Yao Zhao
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  PubDate: 2021-08-17T07:00:00Z
  DOI: 10.1287/msom.2021.1008
Cross-Category Retailing Management: Substitution and Complementarity
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  Authors: Chenxu Ke, Ruxian Wang
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  PubDate: 2021-12-02T08:00:00Z
  DOI: 10.1287/msom.2021.0968
Intertemporal Product Management with Strategic Consumers: The Value of
Defective Product Returns
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  Authors: Narendra Singh, Karthik Ramachandran, Ravi Subramanian
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  PubDate: 2021-11-05T07:00:00Z
  DOI: 10.1287/msom.2021.0972
Online Learning and Optimization of (Some) Cyclic Pricing Policies in the
Presence of Patient Customers
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  Authors: Huanan Zhang, Stefanus Jasin
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  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-10-26T07:00:00Z
  DOI: 10.1287/msom.2021.0979
When to Lock the Volatile Input Price' Procurement of Commodity
Components Under Different Pricing Schemes
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  Authors: Shi Chen, Junfei Lei, Kamran Moinzadeh
  First page: 1183
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-11-11T08:00:00Z
  DOI: 10.1287/msom.2021.0985
Managing Uncertain Capacities for Network Revenue Optimization
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  Authors: Fabricio Previgliano, Gustavo Vulcano
  First page: 1202
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-07-26T07:00:00Z
  DOI: 10.1287/msom.2021.0993
Omnichannel Assortment Optimization Under the Multinomial Logit Model with
a Features Tree
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  Authors: Venus Lo, Huseyin Topaloglu
  First page: 1220
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-12-03T08:00:00Z
  DOI: 10.1287/msom.2021.1001
Data-Driven Sports Ticket Pricing for Multiple Sales Channels with
Heterogeneous Customers
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  Authors: Hayri A. Arslan, Robert F. Easley, Ruxian Wang, Övünç Yılmaz
  First page: 1241
  Abstract: Manufacturing & Service Operations Management, Ahead of Print.
  
  Citation: Manufacturing & Service Operations Management
  PubDate: 2021-08-04T07:00:00Z
  DOI: 10.1287/msom.2021.1005