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Service Science
Journal Prestige (SJR): 0.185

Citation Impact (citeScore): 1
Number of Followers: 1

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ISSN (Print) 2164-3962 - ISSN (Online) 2164-3970
Published by INFORMS

[13 journals]

Service Science Editorial Board, 2022
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  Abstract: Service Science, Volume 14, Issue 2, Page C3-C3, June 2022.
  
  Citation: Service Science
  PubDate: 2022-06-13T01:29:36Z
  DOI: 10.1287/serv.2022.eb.v14.n2
  Issue No: Vol. 14, No. 2 (2022)
Feeding the Nation—Dynamic Customer Contacting for E-Fulfillment in
Times of Crisis
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  Authors: Jonas Schwamberger, Moritz Fleischmann, Arne Strauss
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2022-06-23T07:00:00Z
  DOI: 10.1287/serv.2022.0304
An Incentive Mechanism for Private Parking-Sharing Programs in an
Imperfect Information Setting
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  Authors: Pengyu Yan, Xiaoqiang Cai, Feng Chu, Debing Ni, Heng He
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2022-04-08T07:00:00Z
  DOI: 10.1287/serv.2022.0303
Revenue Management of Group Service Considering Different Quality Levels
and Stochastic Customer Patience
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  Authors: Xuxun Lin, Haiyan Wang
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2022-03-21T07:00:00Z
  DOI: 10.1287/serv.2022.0302
A Newsvendor Approach to Design of Surgical Preference Cards
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  Authors: Berk Görgülü, Vahid Sarhangian
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2022-02-14T08:00:00Z
  DOI: 10.1287/serv.2021.0298
Types of Consumer Operant Resources and Co-creation in Dialogical Service
Relationships
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  Authors: Berna Tarı Kasnakoğlu, Yunus Kalender, Hatice Gökkaya
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2022-02-08T08:00:00Z
  DOI: 10.1287/serv.2021.0296
How Artificial Intelligence Enhances Human Learning Abilities:
Opportunities in the Fight Against COVID-19
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  Authors: Cristina Mele, Marialuisa Marzullo, Swapnil Morande, Tiziana Russo Spena
  First page: 77
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2022-02-07T08:00:00Z
  DOI: 10.1287/serv.2021.0289
Service Design to Balance Waiting Time and Infection Risk: An Application
for Elections During the COVID-19 Pandemic
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  Authors: Susana Mondschein, Marcelo Olivares, Fernando Ordóñez, Daniel Schwartz, Andres Weintraub, Ignacio Torres-Ulloa, Cristian Aguayo, Gianpiero Canessa
  First page: 90
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2022-03-18T07:00:00Z
  DOI: 10.1287/serv.2021.0290
The Impact of the COVID-19 Pandemic on Restaurant Resilience: Lessons,
Generalizations, and Ideas for Future Research
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  Authors: Kate Karniouchina, Kumar Sarangee, Carol Theokary, Raoul Kübler
  First page: 121
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2022-02-01T08:00:00Z
  DOI: 10.1287/serv.2021.0293
Partner with a Third-Party Delivery Service or Not' A
Prediction-and-Decision Tool for Restaurants Facing Takeout Demand Surges
During a Pandemic
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  Authors: Huiwen Jia, Siqian Shen, Jorge Alberto Ramírez García, Cong Shi
  First page: 139
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2022-01-21T08:00:00Z
  DOI: 10.1287/serv.2021.0294
Service Supply Chain Fit: Consistency Between Operant Resources and
Service Supply Chains
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  Authors: Raveen R. Menon, Tarikere T. Niranjan, Dayna Simpson
  First page: 156
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2022-03-07T08:00:00Z
  DOI: 10.1287/serv.2022.0299
The Effects of COVID-19 on the Adoption of “On-the-Shelf
Technologies”: Virtual Dressing Room Software and the Expected Rise of
Third-Party Reverse-Logistics
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  Authors: Amir Heiman, Thomas Reardon, David Zilberman
  First page: 179
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2022-03-08T08:00:00Z
  DOI: 10.1287/serv.2022.0300
Operational Adaptation and Innovation During COVID-19: Lessons Learned
from Consulting and a Road Map for the Future
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  Authors: Matthew C. Walsman
  First page: 195
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2022-03-08T08:00:00Z
  DOI: 10.1287/serv.2022.0301
Embedding Isolation, Contact Tracing, and Quarantine in Transmission
Dynamics of the Coronavirus Epidemic—A Case Study of COVID-19 in Wuhan
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  Authors: Miao Yu, Zhongsheng Hua
  First page: 110
  Abstract: Service Science, Ahead of Print.
  
  Citation: Service Science
  PubDate: 2021-12-29T08:00:00Z
  DOI: 10.1287/serv.2021.0291