JournalTOCs

Journal of Global Operations and Strategic Sourcing
Number of Followers: 1

Hybrid journal (It can contain Open Access articles)
ISSN (Print) 1753-8297 - ISSN (Online) 2398-5364
Published by Emerald

[360 journals]

Optimizing firm's supply chain resilience in data-driven business
environment
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  Authors: Mohammad Osman Gani , Takahashi Yoshi , Muhammad Sabbir Rahman
  Abstract: This study aims to investigate the impact of a firm’s supply chain capabilities on supply chain resilience, and the impact of supply chain resilience on sustainable supply chain performance in a data-driven business environment. The study also aims to explore the function of supply chain resilience in mediating the relationship between a firm’s supply chain capability and sustainable supply chain performance. Primary data were acquired through a survey of 310 managers of small- and medium-sized businesses in a variety of industries across Bangladesh. The data were analyzed using partial least squares structural equation modeling. A firm’s supply chain capabilities include information technology, leadership and collaboration. Supply chain capability is positively associated with supply chain resilience. The resilience of a firm’s supply chain is also positively correlated with its sustainable supply chain performance. Supply chain resilience plays a mediating role in the relationship between a firm’s supply chain capabilities and its sustainable supply chain performance. This study provides a theoretical contribution by corroborating practical knowledge focusing on firms’ supply chain capability, supply chain resilience and sustainable supply chain performance by using a resource-based view and dynamic capability theory – a relevant and unexplored subject in the supply chain literature – and proposes several opportunities for future research. The results highlight the study’s managerial and social relevance from the perspective of firms in developing countries. As firms shift toward an online environment, managers and decision-makers need to make strategic decisions, as they did to overcome the challenges presented by COVID-19. The study’s findings demonstrate that firms’ supply chain capabilities can be leveraged to increase supply chain resilience. Firms’ resilience during COVID-19 allowed them to avoid losses and to improve their supply chain’s sustainable performance. To the best of the authors’ knowledge, their complex higher order model is a unique contribution to the literature on firms’ supply chain capability and extends previous research on this topic.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-06-28
  DOI: 10.1108/JGOSS-02-2022-0013
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Post-COVID-19 strategic sourcing decisions for escorting stakeholders’
expectations and supplier performance in construction project works
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  Authors: Atul Kumar Sahu , Prabhu M. , K.T. Vigneswara Rao
  Abstract: The occurrence of COVID-19 has impacted the wide-reaching dimensions of manufacturing, materials, procurement, management, etc., and has loaded disruptions in the wide range of supply chain (SC) activities. The impact of COVID-19 has twisted supplier performance and influenced stakeholders’ thinking towards selecting supplier sources and making strategic sourcing decision for convinced arrangement of construction management (CM) resources. Nowadays, suppliers are intently evaluated by stakeholders in post-COVID-19 phase to induce agile availability of CM resources. Accordingly, this paper aims to demonstrate competent CM dimensions under post COVID-19 scenario for ease managing construction projects by the stakeholders. The authors have implicated Grey Sets Theory along with decision-making trial and evaluation laboratory (DEMATEL) technique for understanding significant outcomes. Varieties of diverse decision aspects responsible for strategically influencing supplier sourcing decision is projected under post COVID-19 scenario for handling construction projects by the stakeholders. This study investigated sustainable construction management dimensions (SCMD) at the stage of resource deliveries and client aspirations under post COVID-19 situation. The study demonstrated “Lead time” as the most crucial, “Product Range” as the second and “Customers dealings and relationship” as the third crucial aspect considering by the stakeholders for selecting supplier sources based on the attainment of performance score of 0.1338, 0.1273 and 0.1268, respectively. It is found that high lead time stimulates the stakeholders to divert their orders to other competent supplier sources holding a low degree of lead time as compared. The present study rollovers its existence by serving critical thinking, conceptual modelling, criteria identification and evaluation under CM domain for drafting effectual strategies by the suppliers. The study investigated the impact of COVID-19 on stakeholders’ decision-making and enlisted SCMD that strategically stimulated them in choosing supplier sourcing decision. The present study realizes the insights of stakeholders in the post COVID-19 scenario related to the supplier sources based on performance score. The study quantified sustainable supplier attribute for construction work and practices. The study analysed the expectations of the stakeholders purchasing different varieties of construction materials from supplier sources for civil works in the post COVID-19 scenario.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-06-24
  DOI: 10.1108/JGOSS-02-2022-0011
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Mapping the key challenges and managing the opportunities in supply chain
distribution during COVID-19: a case of Myanmar pharmaceutical company
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  Authors: Vimal Kumar , Kyaw Zay Ya , Kuei-Kuei Lai
  Abstract: This study aims to present a study on the supply chain process of a Myanmar-based pharmaceutical company (named ABC Pvt. Ltd. in this study) that produces pharmaceutical products across Myanmar and aims of bringing quality medical products and best care for Myanmar people’s health. The study aims to identify the key supply chain challenges and manage the opportunities executed by this pharmaceutical company to improve the supply chain process during the COVID-19 outbreak. This work used a case study and conducted semistructured interviews with the manager, senior managers and senior staff of the ABC Company to improve the supply chain process and develop a comprehensive structural relationship to rank them to streamline the uncertainties, real-time information and agility in a digital supply chain using grey relational analysis (GRA) method. From the data analysis and results, “Impact of political factor,” “Delay in import process” and “Weak internet connection,” and “Weak knowledge of the use of digital platform,” “Poor information sharing in online by employees” and “Information flow from top management to operational level” have been identified as top and bottom three key challenges, respectively. “Inventory management,” “Selection of transport method” and “Operational cost”, and “Marketing and brand Innovation,” “Online delivery of products” and “E-commerce enablement (Launching applications, tracking system)” are identified as the top and bottom three managing the opportunities, respectively. The findings of the study help to supply chain decision-makers of the company in their establishment of key challenges and opportunities during the COVID-19 era. As a leading company, it always tries to add value to its product through a supply chain system, effective management teams and working with skillful decision-making toward satisfying the demand on time and monitoring the supplier performance. The novelty of this study is to identify the key supply chain challenges and opportunities by the GRA method to rank them, considering the case of Myanmar pharmaceutical manufacturing company as a case-based approach to measuring its performance during the COVID-19 outbreak era. This work will assist managers and practitioners help to the company to provide optimal services to its consumers on time in this critical situation.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-06-02
  DOI: 10.1108/JGOSS-01-2022-0002
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Guidelines for public sector managers on assessing the impact of
outsourcing on business continuity strategies: a Brazilian case
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  Authors: João Paulo Santos Aragão , Marcele Elisa Fontana
  Abstract: This paper aims to propose guidelines for public sector managers in assessing the impact of outsourcing on business continuity (BC) strategies. This paper evaluated how public managers from the state of Pernambuco, Brazil, perceive outsourcing, considering BC and how it relates to the outsourcing of services and activities. Theoretical lenses of outsourcing and BC were used to derive the study hypotheses. A questionnaire was drawn up to collect information to test the hypotheses. To test the proposed hypotheses, binary logistic regression was used through an empirical analysis of a sample of 51 Brazilian public managers. This study found that when the public sector suffers from negative impacts of financial restrictions, outsourced services are the first ones to receive the negative impacts. This has had an adverse impact on BC in the public sphere. On the other hand, the authors verified that the public sphere’s capacity for resilience and the existence of specific methodologies to support public managers in outsourcing decision-making can contribute to BC. This study assists public organizations to take advantage of internal outsourced services in the best possible way, making better use of public resources, gaining social legitimacy and legitimacy also in the provision of public services. However, each public sector can present different risks of non-continuity, and this aspect could not be considered in this research as well. This study is a pioneer in highlighting the relationships between outsourcing strategies and BC in public services in Brazil. Through the guidelines discussed in this study, public managers could develop a more effective response to the implications of post-outsourcing budget constraints. In addition, the findings of this paper add to an understanding of the importance of business strategies for public services continuity and seek to help reduce uncertainties and better inform the government decision-making process.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-05-27
  DOI: 10.1108/JGOSS-07-2021-0051
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
The production and distribution of face masks to other countries: a
strategic approach of Taiwan during COVID-19 outbreak
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  Authors: Vimal Kumar , Ha Thi The Nguyen , Ankesh Mittal , Kuei-Kuei Lai
  Abstract: COVID-19 pandemic has exposed that even the best of the developed nations have surrendered to the devastations imposed on the global supply chains. The purpose of this study is to explore how COVID-19 has exaggerated the supply chain of production and distribution of Taiwan-based face masks and also investigate the conscientious factors and subfactors for it. In this study, an analytical hierarchy processes (AHP)-based approach has been used to assign the criterion weights and to prioritize the responsible factors. Initially, based on 26 decision-makers, successful factors were categorized into five main categories, and then main categories and their subcategories factors were prioritized through individual and group decision-maker’s contexts by using the AHP approach. The results of this AHP model suggest that “Safety” is the most important and top-ranked factor, followed by production, price, work environment and distribution. The key informers in this study are stakeholders which consist of managers, volunteers, associations and non-governmental organizations. The results showed that good behavior of the employees under the “Safety” category is the top positioned responsible factor for successful production and distribution of face masks to the other countries with the highest global percentage of 15.7% and using sanitizers to protect health is the second most successful factor with the global percentage of 11.7%. The limitations faced in this study were limited to only Taiwan-based mask manufacturing companies, and it was dependent on the decisions of the limited company’s decision-makers. The novelty of this study is that the empirical analysis of this study has been based on a successful Taiwan masks manufacturing company and evaluates the responsible factors for the production and distribution of Taiwan masks to other countries during COVID-19.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-04-29
  DOI: 10.1108/JGOSS-11-2021-0096
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Blockchain technology: a troubleshooter for blood cold chains
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  Authors: Dinith Asokan , Justin Sunny , V. Madhusudanan Pillai , Hiran V. Nath
  Abstract: Blood cold chain (BCC) represents a system for preserving the blood during its journey from the donor to the ultimate transfusion site. Existing BCCs have many drawbacks related to information transparency and information security. Secured and real-time information sharing in BCC can bring several benefits. The purpose of this paper is to summarise the issues in typical BCCs and to explore the scope of blockchain in the management of BCCs. Issues in the existing BCCs are identified through a narrative review. To explain the potential of blockchain in mitigating these issues, a blockchain-based traceability solution is demonstrated with respect to a particular BCC scenario. The BCC management system discussed in this study makes use of the Ethereum blockchain’s smart contract feature and internet of things (IoT) technology. The smart contract is written in the solidity programming language and tested and validated using the Remix integrated development environment. BCCs are concerned with several issues both from technical and non-technical perspectives. Blockchain technology is capable of troubleshooting the issues in the existing BCCs. Combining blockchain and IoT technology enables real-time information sharing among the entities. The demonstration presented in this work depicts how the blockchain-based smart contract can support operations in a typical BCC. This paper explores the scope of blockchain in BCCs through a demonstration. To get insights into its technical and economical feasibilities, further investigations are needed. Blockchain-based traceability system presented in this work can be adopted in BCCs to ensure the quality of blood or blood products. Blockchain-based smart contracts can aid the BCCs to achieve a proper balance between blood shortage and outdating.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-04-26
  DOI: 10.1108/JGOSS-02-2022-0010
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Supply chain management practices, retail outlets attributes and
organisational performance: a case of organised food retailers in India
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  Authors: Anil Kumar , Rohit Kumar Singh
  Abstract: The aim of this study is to examine the impact of supply chain management (SCM) practices and retail outlet attributes on the performance of organised food retailers in India during COVID-19 pandemic.
  Authors conducted empirical research with SCM practices and retail outlet attributes to evaluate the retailers’ performance. The authors present the results from 321 valid responses from the Indian food retailers. The study used structured equation modeling to present the analysis and the results. The findings of this study reveal that most of the SCM practices (i.e. information technology, level of information sharing, customer relationship, supplier relationship and goal congruence) have a positive impact on performance except the quality of information sharing. The results show that in the time of the pandemic, the retail outlet attributes (image, service quality and convenience) have no significant relationship with the food retailer’s performance while SCM practices are necessary to achieve better performance of the food retailers. A proactive approach is needed from retailers at the time of pandemic situations to manage the supply chains. The retailers must be extra careful in screening the suppliers for the short and long run. The reason being that in the situation of pandemic, customers might be more demanding and hence, food retailers need to pay special attention to gain growth. It is also required that the policymakers should give importance to the implementation of these SCM practices to be positioned differently. The research can be valued in terms of its original contribution towards companies in overcoming the disruption caused by COVID-19 to maintain a balance between demand and supply and proposes a completely new theoretical framework. The proposed theoretical model would add value to the existing literature to help the retailers in process of their performance improvement. The study has provided insights for retail organisations, suppliers and government departments to manage their SCs more effectively and efficiently during the pandemic.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-04-15
  DOI: 10.1108/JGOSS-12-2021-0107
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Investigating social factors and their impact on value co-creation in
supply chain ecosystems
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  Authors: Franziska Goetz , Ismail Türkmen , Christoph Buck , Reinhard Meckl
  Abstract: As coopetition often characterizes relationships in ecosystems, social factors are particularly important to ensure resilient and reliable relationships, therefore efficient collaboration, and a corresponding outcome. Social factors have so far only been considered as peripheral factors in the ecosystem literature. Thus, this study aims to analyse the current state of literature to provide initial insights into the impact of social factors on value co-creation in supply chain ecosystems. A structured literature review was conducted. Eleven articles were identified which explicitly examined social factors in the context of supply chain ecosystems. The findings showed that in current research contributions, especially three social factors are considered crucial for value co-creation within supply chain ecosystems: trust, commitment and mindset. Moreover, researchers focus so far only on positive-affected social factors. The findings enable ecosystem orchestrators as well as actors to strengthen social factors in supply chain ecosystems. The cultivation and proactive consideration of social factors is crucial for efficient and effective collaboration and has a corollary effect on supply chain ecosystems value co-creation. This paper extends the limited literature on social factors within supply chain ecosystems, notably from a strategic management perspective. The findings help scholars to understand why social factors do play a crucial role regarding the value co-creation in supply chain ecosystem and how specific social factors influence the overall business outcome. By raising awareness of the importance of social factors for all ecosystem actors, complementary cooperation in the ecosystem improves, which in turn has a positive impact on value co-creation.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-04-01
  DOI: 10.1108/JGOSS-03-2021-0025
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Bridging the supply chain resilience research and practice gaps: pre and
post COVID-19 perspectives
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  Authors: Piyal Sarkar , Mohamed Wahab Mohamed Ismail , Timur Tkachev
  Abstract: In light of the COVID-19 pandemic, all business sectors have critical needs. They face multiple challenges to restructuring their operations to build a resilient, cost-effective and sustainable supply chain. Therefore, this paper aims to investigate the practice and the research gaps related to supply chains. This research paper is influenced by a literature review of the past decade. This review paper incorporates industry challenges of the COVID-19 pandemic, including future steps toward developing resilient supply chains in the new normal economy. The research provides a detailed framework for designing cost-effective survivable supply chains that withstand disruptions for the long term. The proposed research focuses on the effects of the COVID-19 pandemic on supply chains and attempts to bridge pre and post COVID-19 research and practice gaps. Post-COVID-19 resilient supply chains need to be transformed into survivable supply chains. The survivability of the supply chain can be achieved by combining both supply chain resilience and supply chain viability measures. To the best of the authors’ belief, this is the first study that grounds a theory to provide interconnection of five critical supply chain concepts to manage supply chain risk. This study is uniquely positioned to develop a theoretical framework to design a cost-effective, resilient and sustainable supply chain by establishing the interconnection among these concepts in supply chains. This framework helps practitioners to implement the key strategies at the operational, tactical and strategic levels that enhance maturity in supply chains. The research findings are based on secondary reports such as industry reports, cases, research papers and expert opinions. The authors tried to consult with many companies. However, they were reluctant to share the recovery plan information from COVID. Also, as COVID still exists in many places in Canada, the authors could not gather every intended information from the companies. However, the authors have successfully shared the outcomes of this research with a reputed retail company in Canada. They recognized the importance of survivability in supply chains. Going forward, business organizations need to design cost-effective, sustainable and survivable supply chains. The study attempts to unify current research dealing with supply chain resilience. The study concludes with the limitations of the current research. It highlights the prospects of future research and bridges the supply chain practice gaps from the challenges faced by industries due to COVID-19. The study contributes to the literature by identifying gaps to bridge the supply chain practice and reiterating new research directions to develop a cost-effective, survivable and sustainable supply chain.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-03-30
  DOI: 10.1108/JGOSS-09-2021-0082
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Does COVID-19 influence the maturity management of industrial sectors'
Evidence from global data
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  Authors: Khakan Najaf , Abdul Rashid , Young Kyung Ko , Susela Devi K. Suppiah
  Abstract: This study aims to understand how the COVID-19 pandemic dramatically impacts the maturity of all industrial sectors globally. This paper analyses the general patterns of managing maturity in terms of performance and risk-taking of S&P 500 industrial sectors while determining their association with COVID-19. To analyse the immediate response of COVID-19 on maturity management, the authors gather time-series daily index data of S&P sectors from October 2019 until June 2020 from Bloomberg. The authors select this study period to show the immediate effect of COVID-19 on industrial sector maturity management. The performance and volatility of stock are proxies for managing the maturity of each sector. The authors use vector auto-regression (VAR) methodology to determine the impact of global coronavirus. This study’s findings suggest that the information technology sectors outperform the other sectors; in contrast, the utility sector exhibits the worst performance during a pandemic. Furthermore, the real estate sector depicts a higher level of systematic risk pattern than other sectors. Interestingly, the empirical result of VAR shows that almost every sector is significantly negatively affected by this pandemic; however, the consumer discretionary sector is immune to it. Overall, this study’s findings for individual economic sectors demonstrate that the managing maturity of each sector acts differently to the coronavirus outbreak. This study offers insights to researchers, policymakers, regulators, financial report users, investors, employees, clients and society. This paper contributes to the existing literature on managing the maturity of industry sectors in terms of observing their trends during the financial crisis.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-03-28
  DOI: 10.1108/JGOSS-11-2021-0091
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Applications of blockchain for vaccine passport and challenges
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  Authors: Vinaytosh Mishra
  Abstract: The purpose of this study is to investigate the applications of blockchain in vaccine passport solution. The world is facing an unprecedented situation because of the COVID-19 pandemic. Many countries have witnessed sporadic lockdown and travel restrictions and it has marred trade and tourism. As the mass vaccination has started the life is slowly and steadily returning to true normal. Various countries are issuing vaccination passports to manage the immunization information and validate it. To realize vaccine-passport’s true potential, security and privacy concerns should be being taken care of. There is a need for studies to evaluate the emerging technology for the vaccine passport. This study uses a mix of qualitative and quantitative methods to achieve its objective. This study uses a systematic literature review to analyze the potential of blockchain for vaccine passports. The case study of three different types of organizations implementing blockchain for vaccine passports was analyzed and results were presented. Last but not least, focus group discussion and search of secondary literature was to done to identify scientific, ethical and legal challenges associated with the use of vaccine passports. The method used for calculating the importance score of these challenges was analytical hierarchy process. This study concludes that blockchain-based solutions are very suitable for vaccine passports and addresses the concern related to interoperability, privacy and security. The case study approach was used to elaborate the use of blockchain in three different options available for the vaccine. Last but not least, this study identifies the challenges faced by vaccine passport programs and suggests measures to overcome them. This study concludes that the ethical challenges associated with vaccine passports are more important and should be preferentially treated. This study is timely and will be he lpful for policymakers in designing the vaccine passport programs. It gives valuable insight to decision-makers evaluating technologies for the development of vaccine passport programs. This study identifies nine challenges to be tackled to making a vaccine passport program successful. To the best of the author’s knowledge, this study is not able to find out a review on the use of blockchain technology for vaccine passports, and this study attempts to fill this gap. This study further discusses the cases of organizations that have implemented blockchain technology for vaccine passport programs.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-03-21
  DOI: 10.1108/JGOSS-07-2021-0054
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
How blockchain technology can be a sustainable infrastructure for the
agrifood supply chain in developing countries
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  Authors: Anup Kumar , Santosh Kumar Srivastava , Sarbjit Singh
  Abstract: This study aims to formulate a conceptual sustainable framework for developing a trusted, reliable, scalable, transparent, traceable and sustainable agri-food supply chain in a developing country so that it minimizes wastage and increases the efficiency levels of agri-produce and its usage. This study uses a rigorous review of extant literature, case studies and the interview method for theory building, using blockchain technology (BT) as a subject. Further, the study builds a framework to relate blockchain solutions to the challenges faced by the agri-supply chain. Notably, the use of BT in the agri-food supply chain is a relatively new area of study. Limitations of using BT 3.0 in a diverse supply chain like the food sector, especially in a developing country such as India, may be overcome by adopting BT 4.0 and could change the country’s face by controlling inefficiencies and ensuring transparency, helping in good governance, improving the humanitarian supply chain and integrating the bottom of the pyramid to the main economy. Based on the findings, this study proposes BT 4.0 for the agri-supply chain in India to deal with the current issues of demand-supply gap, wastages of agri-produce, unequal distribution of profit among agriproduct producers and logistics suppliers and ensuring sustainability. Results in this study have been derived from a specific demographic condition in India. Future research with other demographic conditions may be replicated. BT is a new technology product, and its effectiveness is yet to be established. The outcome of this study provides the application of BT 4.0 in the area of the agri-food supply chain. The BT 4.0 framework has been developed on studying a few cases that either implemented BT or were in the testing phase. The benefits of the agri-food supply chain vis-à-vis its overall social well-being may be achieved on the successful implementation of the framework, despite existing complexities in the food supply chain. Further research on this subject may help the other dimensions of the complexity of adopting BT 4.0. Both practitioners and policymakers from developing countries can, therefore, use the findings of this study to analyze BT 4.0 and address the concerns of the agri-food supply chain. This research paper has proposed a conceptual framework of BT 4.0, which is a completely new technology. It is fairly transparent, and therefore sustainable supply chain practices may be achieved easily.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-03-14
  DOI: 10.1108/JGOSS-08-2021-0058
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Analysing the interactions of sustainability practices and financial
performance on business-to-business buying behaviour in Indian
manufacturing industry: a graph-theoretic approach
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  Authors: Mohit Saxena , Nitin Seth
  Abstract: This study aims to develop a framework for the action hierarchy of sustainability practices and financial performance and their optimal combination for supplier evaluation and selection in business-to-business (B2B) for the Indian manufacturing industry. Through the extensive literature review followed by comprehensive interviews conducted using the Delphi methodology with professionals, this study attempts to represent the interactions of the sustainability practices and financial performance factors on B2B buying behaviour using a graph-theoretic approach. The contribution of environmental, social, economic and financial performance to B2B buying behaviour is obtained quantitatively in the context of the Indian manufacturing industry. This study considers inputs from the Indian manufacturing industry, which may vary significantly based on the type of industry and geographical locations. This study provides a direction to prioritize their supplier evaluation and selection criteria for sustainability practices and financial performance with quantifiable rationale. The study seeks to encourage manufacturing industries to plan their actions by quantifying the intangibles through a systematic approach.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-03-08
  DOI: 10.1108/JGOSS-03-2021-0027
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Comparing outsourcing-outlook of manufacturing firms and logistics service
providers in India and DACH countries
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  Authors: Dhanavanth Reddy Maditati , Sebastian Kummer , Ziaul Haque Munim , Hans-Joachim Schramm
  Abstract: According to the logistics performance index, emerging countries such as India are lagging behind developed countries such as Germany, Austria and Switzerland (DACH region). The purpose of this study is to compare and understand the differences in logistics outsourcing outlook in the two regions by considering both manufacturing firms (M-firms) and logistics service providers’ (LSPs) perspectives. A survey targeting both LSPs and M-firms in DACH and India is conducted. A total of 96 responses were analyzed by using the chi-square test to investigate the differences and alignments in outsourcing motivation, relationship and governance between firms within and across regions. M-firms in India bear strategic motivations behind outsourcing and those in DACH incline towards costs. LSPs in both regions align with the motivations of M-firms. M-firms in India rely more on LSPs by transferring the ownership of outsourced tasks, as compared to DACH. Both M-firms and LSPs in DACH claim a high level of ownership. However, firms in DACH and India do not differ significantly in terms of outsourcing engagements they seek. The findings may only be generalized to large firms in India and DACH. The findings of this study help managers enhance their understanding of the differences between M-firms and LSPs, and also across countries. LSPs in DACH, if they wish to operate successfully in India, will have to adapt to the M-firms strategic motivations and offer higher dependency. This study is novel, as it investigates differences between India and DACH countries while also including both manufacturers’ and logistics service providers’ perspectives.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-02-15
  DOI: 10.1108/JGOSS-01-2021-0009
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Blockchain technology adoption in government organizations: a systematic
literature review
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  Authors: Himanshu Falwadiya , Sanjay Dhingra
  Abstract: Blockchain technology is spreading its roots and growing rapidly. With the advancement of blockchain technology, government organizations are focusing toward adopting blockchain technology. The purpose of this study is to identify the factors that affect the adoption of blockchain technology and provide a conceptual framework to adopt blockchain technology in government organizations. To answer the research questions, this study has used systematic literature review (SLR). For achieving the quality and transparent process, this study has applied the PRISMA framework in the SLR. With the help of SLR, this study has identified 72 factors that influence the adoption of blockchain technology. After critically examining the factors, this study has developed the conceptual framework for the adoption of blockchain technology in government organizations with four factors of the unified theory of acceptance and use of technology model and four additional factors, i.e. facilitating conditions, social influence, effort expectancy, performance expectancy, trust, transparency, cost and security. To perform SLR, this study has used two databases: Web of Science and Google Scholar; future studies can consider other databases. This study has provided the framework but not validated it; future studies can use structural equation modeling and artificial neural network to validate the framework. This study helps to provide insights about blockchain technology and help government and policymakers to take decisions for the adoption of blockchain technology and in determining the future action plan. Few studies are available in the literature that have used SLR to identify blockchain technology adoption in government organizations.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-02-15
  DOI: 10.1108/JGOSS-09-2021-0079
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
A qualitative study of improving the operations strategy of logistics
using radio frequency identification
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  Authors: John Flanagan , Candice McGovern
  Abstract: This study aims to investigate how radio frequency identification (RFID) is used and opinions about RFID in two world-leading logistics companies and four organisations in their supply network. Operations strategy was used to understand the sources of operations improvement and associated competitive advantage. However, the complexity of operations strategy hampers an evaluation of the benefits of RFID for logistics processes. We can evaluate RFID applied in logistics processes by thoroughly applying the theories of operations strategy. Participants were recruited based on their roles and level of experience using non-probability purposive sampling. The findings were checked with participants to confirm interpretations and to ask confirming questions as necessary. Interviews were conducted as video chats. NVivo Pro was used for the fragmentation, classification, management and analysis of the primary and secondary data, allowing themes and relationships to emerge inductively. The literature was compared with the primary data. The findings reinforce the argument that a firm can improve more than one performance objective at a time; show the relevance of technology and an operations performance objective; support the argument that top management strategies to implement technology should be aligned with the operations strategy and business aspirations. This research area would benefit from more detailed investigation to strengthen the arguments for the relationships between RFID capabilities and elements of operations strategy for logistics processes. The findings indicate that top management support of strategically aligned RFID projects will have the best chance of success if they create and leverage valuable data whilst addressing identified competitive priorities. Smart connected devices, such as RFID, give firms access to big data, which can be used to develop long-term processes, to achieve competitive advantage and access new forms of economic value. RFID cumulatively influences the operations performance objectives of cost, quality, flexibility, speed, dependability and technology. Business strategies based on technology should align with operations strategy. The sharing of operational performance results, both before and after the implementation of RFID, will help to build learning within operations, increase the support of senior management and improve the performance of logistics processes with the associated benefits for society at large. RFID is often evaluated in terms of theoretical technical or cost benefits. This research evaluates RFID by assessing and suggesting how it can contribute to operations strategy.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-02-14
  DOI: 10.1108/JGOSS-04-2021-0030
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Modelling the strategies for improving maturity and resilience in medical
oxygen supply chain through digital technologies
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  Authors: Vimal K.E.K. , Simon Peter Nadeem , Siddharth Meledathu Sunil , Gokul Suresh , Navaneeth Sanjeev , Jayakrishna Kandasamy
  Abstract: Improving the medical oxygen supply chain (MOSC) is important to cope with the uneven demand and supply seen in the MOSC when India faced the second wave of COVID-19. This improvisation increases the supply chain (SC) maturity and consequently the efficiency and resiliency to tackle oxygen shortage across the country and to prevent another similar scenario from ever happening. The purpose of this study is to identify and prioritize the solutions to overcome the issues faced by the MOSC during the second wave of COVID-19 cases in India and in turn reduce the extent of casualties in the expected third wave. This paper uses best worst method (BWM) and fuzzy technique for order performance by similarity to ideal solution to classify the sub-criteria for solutions to solve major SC issues. BWM is used to determine the weights of the sub-criteria and fuzzy technique for order performance by similarity to ideal solution for the final ranking of the solutions to be adopted. The result of this study shows that the Internet of Things based tagging system is the best solution followed by horizontal and vertical integration of SC in making a resilient and digitized MOSC capable of handling general bottlenecks during a possible third wave. The research provides insights that can enable the personnel involved in MOSC. Proper understanding will help the practitioners involved in the SC to effectively tailor the operations and to allocate the resources available in an effective and dynamic manner by minimizing or eliminating the pre-existing bottlenecks within the SC. The proposed framework provides an accurate ranking and decision-making tool for the implementation of the solutions for the maturity of the MOSC.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-02-04
  DOI: 10.1108/JGOSS-10-2021-0088
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
A systematic review of AR/VR in operations and supply chain management:
maturity, current trends and future directions
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  Authors: Mohammadreza Akbari , Nghiep Ha , Seng Kok
  Abstract: This research aims to provide systematic insight into the current maturity of augmented reality (AR) and virtual reality (VR) in operations and supply chain management (OSCM), by analyzing the existing literature, contemporary concepts, data and gaps for future research directions. This research uses information from existing literature regarding timeline trends, publishers, research design and method, industry engagement, geographic location, active authors and affiliated universities, concentrated topics, theories and maturity in its review. A collection of publishing databases from 1997 to 2021 were explored using the keywords “Augmented Reality,” “Virtual Reality” and “Operations” and/or “Supply Chain” in their title and abstract to examine which publications to be included. Based on the search, a total of 164 journal articles were selected, and information on a chain of variables was collected. There has been a significant publication growth over the past 25 years regarding the adoption of AR/VR in OSCM. Key findings indicate that 52% of the publications were focused on manufacturing, with only 10% of the existing literature using background theories. AR/VR can be observed at the introduction and growth phase and have yet to reach their maturity. Furthermore, there is limited utilization of AR/VR as drivers in facilitating sustainable practices in OSCM by academics and practitioners, albeit a strong promise exists. Finally, the prospective applications of AR/VR toward post-COVID-19 supply chains recovery require special attention. This systematic review is limited to considering only academic articles available from Emerald, Elsevier, Taylor and Francis, Springer, Scopus, JSTOR and EBSCO containing the keyword parameters. The study used a bibliometric review to identify the trends and maturity in the evolution of AR/VR in OSCM. This research provides a better understanding of current research practices and offers directions toward the adoption of AR/VR in OSCM.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-01-31
  DOI: 10.1108/JGOSS-09-2021-0078
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Blockchain for government organizations: past, present and future
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  Authors: Sanjeev Verma , Ashutosh Sheel
  Abstract: Blockchain is widely applied in e-voting, shared economy areas and other government functioning. Fragmented findings and distributed literature need consolidation for a holistic view of the research domain. The purpose of this study is to comprehensively reviews the blockchain applications for government organizations and presents the past, present and future trends of blockchain applications for government organizations. Systematic review protocol instrumentalized the systematic review of research articles published from 2013 to 2021. Science mapping discerns scientific actors’ trends and performance analysis like most influential authors, documents and sources. Content analysis of selected data set unfolds the past, present and future of blockchain applications for government organizations. Blockchain technology offers enormous potential for the transformation of government organizations and public services. The primary areas are cryptocurrency, e-voting, shared economy, smart contracts, financial and health services, tourism, logistics and water sustainability. This study reviewed only published research in journals and conference proceedings and excluded book reviews, book chapters and editorials from the review set. This study persuades governments and policymakers to invest in blockchain technology for transforming government organizations and public services. This study highlights the importance of blockchain in government-controlled public departments, enhancing transparency and efficiency in public life. Blockchain technology enhances transparency, traceability and accountability of public records. This study pioneers in chronologically highlighting the importance of blockchain in government-controlled public departments.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-01-21
  DOI: 10.1108/JGOSS-08-2021-0063
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Applications of blockchain in government education sector: a comprehensive
review and future research potentials
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  Authors: Manoj Kumar Dash , Gayatri Panda , Anil Kumar , Sunil Luthra
  Abstract: With the time and increase in usage of information technology (IT), blockchain technology is gaining immense attention from researchers, academicians, and practitioners because of its distinctive features such as transference, security and data reliability. The purpose of this study is to endow with a systematic review of literature on blockchain in context to the government education sector in terms of its usage, benefits, obstacles and practical implementation in future areas in education. The study adopted a bibliometric visualization tool to classify data in yearly publications, highly cited journals, prominent authors, leading publications in countries and institutions and highly cited papers – the data was extracted from the SCOPUS database by using relevant keywords. Thus, the following research questions were developed: How has blockchain technology been used in the government educational sector' What are the benefits examined in the field of education' What were the problems/obstacles faced using the technology in a government education structure' The findings identify and provide a comprehensive review of the technique regarding the present research stream in terms of highest publication, author, journal, subject-wise and relevance of the technology in government education structure. Thus, the future research potential of the technology in the education sector is much more as it is in the initiation stage. A lot of opportunities and benefits need to be extracted at large. The present findings of the study provide a base work for government education institutions, policy developers and researchers to investigate other areas where the technology can be implemented. Finally, more technology applications will develop strategies for proper data management and cost-effective decisions. This study explains the relevance of technology in education through bibliometric visualization. The study adopted the review and significance of blockchain technology in the government education sector by identifying its benefits, current scenario, application and future research potential areas.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-01-12
  DOI: 10.1108/JGOSS-09-2021-0076
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
An integrated SWOT-AHP-fuzzy TOPSIS approach for maturity management
following the COVID-19 outbreak: lessons learned from fast fashion
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  Authors: Naila Fares , Jaime Lloret
  Abstract: Focussing on issues that have impacted textiles, clothing and fast fashion following the COVID-19 outbreak, this study aims to identify agility factors pertinent to retail maturity management, mainly on resilience. These factors were then assessed based on priority. The authors conducted a strengths, weaknesses, opportunities and threats (SWOT) analysis to identify the main factors. This analysis was integrated with the analytic hierarchy process to rank the internal and external factors. Then, the authors used fuzzy technique for order of preference by similarity to the ideal solution to evaluate the significant strategies from the SWOT analysis based on adaptability and flexibility. Thus, the authors produced a prioritised list of relevant factors and guidelines useful in practical settings. The authors identified and ranked 14 agility and resilience SWOT factors for maturity management and proposed and prioritised six relevant strategies. These highlighted changes and adaptations must be undertaken by various actors, ranging from the supply/manufacturing side to global retail locations. The sampling study of experts is limited, and the application is focussed on one area. Future research might investigate other fields, for retail and industry. The output of this study enables a better understanding of the internal and external factors of maturity management for fast-fashion retailers. Hence, it will further help them go through resilience and agility challenges following the pandemic. This study significantly contributes to the literature because the results can guide retailers in developing effective decision-making systems for mature business operations following the pandemic outbreak. Here, the authors incorporate internal, external, agility and resilience aspects into one decision-making support system while enhancing existing knowledge on fuzzy multi-criteria decision-making applications. Further, this study discusses critical issues that have affected several aspects of the fashion and textile industry and will likely persist for some time.
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-01-07
  DOI: 10.1108/JGOSS-09-2021-0072
  Issue No: Vol. ahead-of-print , No. ahead-of-print (2022)
Guest editorial: Sourcing strategies and supply chain operations under the
impact of COVID-19
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  Authors: Bhavin Shah , Pankaj Dutta , Angappa Gunasekaran , Surendra Kansara
  Abstract: Guest editorial: Sourcing strategies and supply chain operations under the impact of COVID-19
  Citation: Journal of Global Operations and Strategic Sourcing
  PubDate: 2022-05-19
  DOI: 10.1108/JGOSS-05-2022-108
  Issue No: Vol. 15 , No. 2 (2022)
Journal of Global Operations and Strategic Sourcing
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