JournalTOCs

The Service Industries Journal
Journal Prestige (SJR): 0.555

Citation Impact (citeScore): 1
Number of Followers: 4

Hybrid journal (It can contain Open Access articles)
ISSN (Print) 0264-2069 - ISSN (Online) 1743-9507
Published by Taylor and Francis

[2648 journals]

Servant leadership and employees’ performance: organization and
information structure perspective
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  Authors: Farah Khan, Muhammad Arshad, Rabeeya Raoof, Omer Farooq
  Pages: 1 - 19
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-06-14T06:38:28Z
  DOI: 10.1080/02642069.2022.2086976
The role of tourism in environmental pollution: evidence from Malta
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  Authors: Setareh Katircioglu, Salih Katircioglu
  Pages: 1 - 19
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-06-09T04:08:05Z
  DOI: 10.1080/02642069.2022.2086977
Technostressors and service employees outcomes: a longitudinal study
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  Authors: Ali Raza, Muhammad Ishtiaq Ishaq, Haleema Zia, Zia ur-Rehman, Rehan Ahmad
  Pages: 1 - 24
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-05-27T05:30:20Z
  DOI: 10.1080/02642069.2022.2081685
How does customer engagement value occur in restaurants'A
stimulus-organism-response(S-O-R)
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  Authors: Ebru Tumer Kabadayi, Nilsah Cavdar Aksoy, Pinar Baydogan Turkay
  Pages: 1 - 28
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-05-20T06:40:13Z
  DOI: 10.1080/02642069.2022.2075350
Examining the influence of multiple dimensions of authentic dining
experiences
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  Authors: Jong-Hyeong Kim, Hanqun Song
  Pages: 1 - 25
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-05-03T03:00:28Z
  DOI: 10.1080/02642069.2022.2059074
How do macro-environmental factors impact customer experience' A
refined typology, integrative framework, and implications
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  Authors: Jesús Cambra-Fierro, Lily (Xuehui) Gao, María Eugenia López-Pérez, Iguácel Melero-Polo
  Pages: 1 - 35
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-04-29T06:27:09Z
  DOI: 10.1080/02642069.2022.2070613
Characteristics and roles of streamers in e-commerce live streaming
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  Authors: Shengliang Zhang, Chaoying Huang, Xiaodong Li, Ai Ren
  Pages: 1 - 29
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-04-25T12:31:05Z
  DOI: 10.1080/02642069.2022.2068530
Transforming tourists’ intentions through destination engagement:
insights from transformative learning theory
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  Authors: Navin Kumar, Rajeev Kumar Panda, Kishalay Adhikari
  Pages: 1 - 28
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-04-10T04:35:59Z
  DOI: 10.1080/02642069.2022.2062327
The mediating role of organizational learning capability and resilience in
the error management culture-service innovation link and the contingent
effect of error frequency
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  Authors: Ali E. Akgün, Halit Keskin, Zeynep Aksoy, Selahaddin Samil Fidan, Suleyman Yigital
  Pages: 1 - 30
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-04-10T04:31:54Z
  DOI: 10.1080/02642069.2022.2062328
Work stress, ego depletion, gender and abusive supervision: A
self-Regulatory perspective
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  Authors: Sharjeel Saleem, Muhammad Sajid, Muhammad Arshad, Muhammad Mustafa Raziq, Sadia Shaheen
  Pages: 1 - 21
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-04-07T11:37:12Z
  DOI: 10.1080/02642069.2022.2059073
How do consumer-to-consumer interactions affect bystanders on corporate
social media (CSM)' (In)civility in advocates’ responses and
complainant-bystander psychological distance
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  Authors: Ran Huang, Sejin Ha
  Pages: 1 - 24
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-04-05T07:58:12Z
  DOI: 10.1080/02642069.2022.2057475
Engaging employees in value cocreation: interplay among firm, employee,
and supervisor
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  Authors: Muhammad Amin, Kimmy Wa Chan, Amjad Shamim, Zulkipli Bin Ghazali, Fong-Woon Lai
  Pages: 1 - 28
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-04-04T11:42:57Z
  DOI: 10.1080/02642069.2022.2056164
Employee voice: the impact of high-performance work systems and
organisational engagement climate
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  Authors: Akinjide F. Badru, Georgiana Karadas, Olusegun A. Olugbade
  Pages: 1 - 29
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-03-28T05:01:07Z
  DOI: 10.1080/02642069.2022.2056163
Detecting fake reviews with supervised machine learning algorithms
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  Authors: Minwoo Lee, Young Ho Song, Lin Li, Kyung Young Lee, Sung-Byung Yang
  Pages: 1 - 21
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-03-25T05:14:17Z
  DOI: 10.1080/02642069.2022.2054996
Anthropomorphize service robots: the role of human nature traits
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  Authors: Linxiang Lv, Minxue Huang, Ruyao Huang
  Pages: 1 - 25
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-03-08T03:06:31Z
  DOI: 10.1080/02642069.2022.2048821
Customer no-show reduction in web-based appointment service:
investigations of non-attendance behaviors
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  Authors: Ye Hua, Tong Che, Cheng Yang, Miao Hu
  Pages: 1 - 25
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-03-04T05:23:13Z
  DOI: 10.1080/02642069.2022.2045963
Employees’ CSR attributions and pro-environmental behaviors in the hotel
industry: the key role of female supervisors
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  Authors: Guadalupe Vila-Vázquez, Carmen Castro-Casal, Adolfo Carballo-Penela
  Pages: 1 - 19
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-02-21T09:16:07Z
  DOI: 10.1080/02642069.2022.2041604
How potential customers perceive companies’ reply to negative
reviews'
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  Authors: Wee-Kheng Tan, Wei-Hung Chen
  Pages: 1 - 29
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-01-28T06:01:09Z
  DOI: 10.1080/02642069.2022.2030718
Spiritual leadership and work alienation: analysis of mechanisms and
constraints
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  Authors: Moazzam Ali, Muhammad Usman, Gbemisola T. Soetan, Munazza Saeed, Yasin Rofcanin
  Pages: 1 - 22
  Abstract: .
  
  Citation: The Service Industries Journal
  PubDate: 2022-01-21T04:30:03Z
  DOI: 10.1080/02642069.2022.2026333