JournalTOCs

Expert Journal of Business and Management
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This is an Open Access Journal

Open Access journal
ISSN (Online) 2344-6781
Published by Sprint Investify

[4 journals]

No title
- Authors: Simona
  Abstract: Employee engagement revolves around “job involvement, organisation commitment and job satisfaction”. Research has shown that many organisations fail in promoting employee engagement and as a result pay dearly for disengagement. The purpose of this paper is to explore what antecedents of engagement drive TVET college lecturers to be engaged with the outcomes of an organisation, in order to identify further strategies that organisations can implement to improve engagement. This study was part of a larger interdisciplinary research project in which a cross-sectional design with a survey data-collection technique was used. Five variables were considered with 6 hypotheses. Results indicate that supervisor support, performance feedback and adequate workload are important for job engagement among lecturers within the TVET sector, while performance feedback and adequate workload are both important for organisation engagement. Based on these findings, this study recommends the involvement of top management in the creation of strategic interventions that may enable more lecturers to be more productively engaged with their job and organisation. The post The Impact of Supervisor Support, Performance Feedback and Workload on the Engagement of TVET Lecturers in Gauteng, South Africa appeared first on Expert Journal of Business and Management.
  PubDate: Sun, 13 Mar 2022 14:39:21 +000
No title
- Authors: Simona
  Abstract: Good records management should be seen as a benefit and not a burden. This paper explores the practices, benefits, and challenges of records management from forty-five staff of the Offinso Municipal Assembly (OMA), Ghana. The study used the survey method and data were analyzed with descriptive and inferential statistics. The result revealed that a majority (84%) of the staff knew of the existence of policies and procedures on records management, there was a positive strong association between work experience and records management systems, quick decision making was a key element of the benefits of records management and lack of information technology infrastructure was a challenge to effective records management. The paper suggests that OMA must intensify the need to communicate the importance of the policies and procedures of records management for its compliance. In maximizing the benefits of records management, OMA must take advantage of technology to support their records management. Management support, deployment of resources, and adequate training of staff on records management could be the solution to reduce the challenges of records management at OMA.The post Staff Knowledge on Records Management in the Local Governments of Ghana: A Case Study appeared first on Expert Journal of Business and Management.
  PubDate: Sun, 13 Mar 2022 14:34:16 +000
No title
- Authors: Simona
  Abstract: Small businesses are often described as the lifeblood of economies around the globe. This is mainly due to small business’ significant socio-economic value-adding abilities. These entities significantly contribute to national Gross Domestic Products, while both disseminating wealth and alleviating poverty through the creation of employment opportunities. Research suggests that small businesses have high failure rates - most failing after operating for between three and five years. Instead of emphasising particular reasons why small businesses fail, the emphasis was placed on two theories, namely the liability of newness (specifically that small businesses have little to no reputation when they are newly established) and the neo-institutional theory (specifically that small businesses tend to imitate “best practices” of established businesses, as-is, without considering customized solutions using a “trial-and-error” approach). In particular, the primary objective of this paper was to conceptualise how the Sustenance framework addresses issues contained within these two theories to, ultimately, enhance the sustainability of small businesses. This conceptual paper was exploratory and constituted qualitative research. From the observations made, it appears that the Sustenance framework can assist with the building of small businesses’ reputation while limiting the adverse influence of mimetic isomorphism.The post The Sustainability of Newly Established Business Entities: The Sustenance Framework appeared first on Expert Journal of Business and Management.
  PubDate: Fri, 31 Dec 2021 13:34:11 +000
No title
- Authors: Simona
  Abstract: The personalization of the way of communication, but also of the products and services is a tendency that is being discussed more and more and at the level of all companies. The nature and characteristics of services make the process of buying more complicated compared to goods due to the complexity and interaction between the companies and customers – here is where personalization can make a difference. Viewed from the perspective of opportunities, the consumer-company relationship determines an advantageous aspect for service companies, namely the adoption of personalized processes along the relationship between the two, creating greater consumer satisfaction and a lesson for companies in improving the services offered.The post Personalization – A Key Element in Creating Better Customer Experiences appeared first on Expert Journal of Business and Management.
  PubDate: Tue, 21 Dec 2021 21:46:24 +000
No title
- Authors: Simona
  Abstract: COVID-19 has brought about significant change in a global dispensation. One of these changes is the catalysed use of fourth industrial revolution interventions 4IRI. In South Africa, among the industries that have been influenced by the catalysed use of 4IRI is that of the Higher Education industry. Apart from the fact that South African Higher Education Institutions (HEIs) were restructured during the mid-2000s (e.g. Technikons transforming to Universities of Technology), most curricula and/or teaching practices are still outdated; do not accommodate for the development of 21st-century skills. To this end, this study was conducted to theoretically investigate whether the catalysed use of 4IRI, as brought on by COVID-19, influenced the efficacy of South African HEIs. This study was exploratory in nature and constituted online desktop research. Stemming from the research conducted, it appears that the catalysed use of 4IRI in South African HEIs may not have any influence on its efficacy, at least in a theoretical dispensation.The post The Catalysed Use of Fourth Industrial Revolution Interventions in South African Higher Education Institutions, due to COVID-19, and its Influence on Efficacy appeared first on Expert Journal of Business and Management.
  PubDate: Thu, 05 Aug 2021 09:41:04 +000
No title
- Authors: Simona
  Abstract: Micro and small enterprise development are crucial to support a country’s economy, and microfinance is vital to support its growth. Currently, the microfinance industry is faced with two main challenges: to reduce credit risk and to avoid losing sight of its social purpose. The study argues that this is a matter of vicious circle that can be broken using a practical credit application evaluation. The research purpose is to investigate an alternative method for credit application assessment using one of classic sociological theory, the three forms of capital, consisting of economic capital, social capital, and cultural capital. A survey of 100 e-entrepreneurs operating in e-commerce revealed that only two of the three capitals affect the credit potential variable. The uniqueness of the study is in the utilization of alternative behavioral data, including social media activity, informal training, and religiosity to measure the credit potential of a respondent. The study’s results contribute to the alternative measure used in assessing credit potential. The rest of the paper discusses the implication and further research based on the findings.The post Investigating Forms of Capital as Alternative Loan Assessment for E-Entrepreneurs appeared first on Expert Journal of Business and Management.
  PubDate: Tue, 15 Jun 2021 13:50:46 +000
No title
- Authors: Simona
  Abstract: This article investigates a range of disruptive technologies which have been identified as being disruptive or potentially disruptive to the current SME business models. By not being cognizant of the possible effect that these modern technologies may have on a variety of business sectors, SMEs run the risk of either losing business opportunities or not being able to participate in new business ventures in future so the competitive edge is lost. The impact of disruptive technologies is rapidly gaining momentum on a world-wide scale. Three complimentary disruptive technologies, associated with the 4th Industrial Revolution (4IR) have been selected for this study viz. Big Data, Internet of Things (IoT), and Artificial Intelligence (AI). A single case study following the qualitative method was considered suitable to explore, probe and gain a clear understanding from a SME perspective, whether these three disruptive technologies have the potential to influence the business either positively or negatively. The focus of the questioning was directed at how SMEs intend to go about either engaging with, or choosing to delay, the implementation of Big Data, IoT and AI; and the possible impact such strategic decisions may have on the business. Data was collected from a sample of senior managers and supervisors as well as a focus group of employees. Semi-structured interviews were scheduled using face-to-face recorded interviews as well as a recoded conversation with a focus group. The findings indicated that senior managers are aware of some aspects of disruptive technology and have been thinking proactively about adopting new technologies, however, there was significant room for greater integration and implementation so as to become a market leader. Failure to engage with new technologies in the very near future could result in a SME becoming obsolete and less competitive while possible new entrants to the market may become the new ‘winners’. Strategic decisions in terms of the likely impact of disruptive technologies on SMEs, requires innovative approaches to speed up implementation. The impact of Covid-19 has highlighted the urgency of SMEs to embrace disruptive technologies with immediate effect.The post Anticipating the Impact of Disruptive Technologies on SMEs in Kwazulu-Natal: A Case Study appeared first on Expert Journal of Business and Management.
  PubDate: Sun, 18 Apr 2021 18:01:56 +000
No title
- Authors: Simona
  Abstract: The purpose of this study is to determine the effect of Good Corporate Governance (GCG) on the Wealth Added Index (WAI) which is known as a wealth creator. Good Corporate Governance is measured by the number of directors, number of commissioners, number of audit committees, and managerial ownership of the Company's WAI. GCG data was obtained from the Indonesia Stock Exchange (IDX) publication for public companies in 2017 - 2019, while WAI represented survey data from SWA magazine for 4 consecutive years. The analysis used in this study was based on a multiple regression. From the results of this study, it was found that the GCG had an effect on WAI related to the number of directors, the number of audit committees, the share ownership ratio and the number of commissioners had a significant effect as a whole. Partially, the number of directors, the number of audit committees, and the number of managerial ownership have a significant effect, but the relationship considering the number of commissioners was not significant. This shows that management using good corporate governance can have positive impacts on the company, and by extension on WAI.The post Effect of Good Corporate Governance on Wealth Added Index for Companies from Indonesia Stock Exchange appeared first on Expert Journal of Business and Management.
  PubDate: Wed, 07 Apr 2021 12:30:19 +000
No title
- Authors: Simona
  Abstract: The aim of this scientific paper was to find out the reasons for the shortage of nursing staff in German hospitals and to provide potential solution approaches for this shortage. Over the last years, the shortage of nursing staff has become a more and more important topic in the news: Not only due to the increasing amount of missing nurses, but also due to the ageing population in Germany, which leads to an increasing amount of patients in German hospitals. To reach this aim two surveys were done, of which one was for nursing staff only and the other one was for people from all occupational groups with the intention of creating comparative values. The surveys were done from March to April 2019 and were analysed afterwards. After a detailed analysis of the survey results, it can be summarized that the reasons for the shortage of nursing staff in German hospitals are very diverse: Starting with a weak salary, improvable working conditions – for example the shift work and the high amount of physical and psychological stress -, a difficult compatibility of family and job as well as the unattractive image of the job as a nurse in the society. It can be concluded that the solution for the shortage of nursing staff is very difficult. The future will show whether the governmental support will help to make the job as a nurse more attractive – not only for the current nurses, but also for potential future nurses.The post Reasons and Potential Solution Approaches for the Shortage of Nursing Staff in German Hospitals appeared first on Expert Journal of Business and Management.
  PubDate: Sun, 28 Mar 2021 02:26:14 +000
No title
- Authors: Simona
  Abstract: Emergency Management Services (EMS) personnel, particularly paramedics, should have crucial clinical decision-making abilities, by developing field or differential diagnoses and impressions. This enables them to make critical decisions pertaining to patient management plans and care. Paramedics among other healthcare professionals are concerned with declining employee performance. There is therefore a need for performance improvement that is dependent on how employees realize continuous professional development (CPD) activities. This study focused on revealing the effect of CPD programs on employee performance at Company A in KwaZulu-Natal. A sample of 10 participants was drawn from the population of Emergency Care Providers working at Company A. A qualitative research methodology was adopted with the employment of purposive non-probability sampling and semi-structured interviews. The study concluded that CPD programs have a very positive effect on the performance of employees, as they considered it a crucial aspect in developing their knowledge, skills and attitudes. The research study further revealed the significance of CPD on paramedic employees by highlighting how they assist the employees in being updated and treating patients according to new evidence-based practices. The study also identified factors that impact employee performance, like teamwork and good leadership. Additionally, it identified strategies which should be implemented by Company A to enhance employee performance: these included employing qualified facilitators, conducting formal CPD programs, and incorporating assessments. The study concluded by providing recommendations to enhance the CPD program, such as establishing ethical guidelines, monitoring and evaluation, crafting coordinated plans, use of technology and investing in quality facilitators.The post Exploring the Effect of Continuous Professional Development (CPD) Programs on Employee Performance at Company A in Empangeni, KwaZulu-Natal appeared first on Expert Journal of Business and Management.
  PubDate: Sun, 28 Mar 2021 00:03:46 +000