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Journal of Science and Technology Policy Management
Number of Followers: 1  
 
  Hybrid Journal Hybrid journal (It can contain Open Access articles)
ISSN (Print) 2053-4620 - ISSN (Online) 2053-4639
Published by Emerald Homepage  [362 journals]
  • Adoption intention of mobile QR code payment system among marginalized
           street vendors: an empirical investigation from an emerging economy

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      Authors: Prabhakar Nandru, Senthil Kumar S.A., Madhavaiah Chendragiri
      Abstract: Recently, the Government of India has emphasized digital financial inclusion for promoting cashless transactions with a vision to transform India from a traditional cash-based economy into a cashless economy. Technology-driven payment apps are facilitated greater access to cashless financial services and improve the speed, efficiency, accuracy and effectiveness of financial transactions. This study aims to explore the determinants of quick response (QR) code mobile payment (m-payment) adoption intention among marginalized street vendors in India. The proposed research model was tested using 320 responses from QR code m-payment users. An interview schedule was performed using the structured questionnaire from marginalized street vendors by adopting a purposive sampling technique. The proposed research framework of this study developed on the Unified Theory of Acceptance and Use of Technology (UTAUT). In addition to the existing variables proposed in the UTAUT model, three more variables have been added, namely, digital financial literacy (DFL), personal innovativeness (PI) and perceived trust (PT). Besides, the study used confirmatory factor analysis and structural equation modeling techniques to analyze the data. This study confirms that factors such as performance expectancy, effort expectancy, facilitating conditions, PT and customers’ DFL are significant determinants of street vendors’ intention to use QR code m-payment services. However, social influence and PI have shown an insignificant relationship with adopting a QR code m-payment system. The results provide insights for policymakers and service providers. Specifically, government and bankers design promotional campaigns emphasizing the ease of use, perceived benefits, security and faster business transactions to accept and use the QR code m-payment system to encourage prospective users to achieve a cashless economy. Many prior studies have widely concentrated on m-payment adoption intention in India. However, only a few studies have attempted to examine the factors influencing the adoption of QR code m-payment services among merchants from emerging economies. There is a dearth of studies on QR code adoption from an unorganized sector perspective, specifically marginalized street vendors. Therefore, this study explicitly examines the extent to which the determinants of adoption intention toward QR code-based m-payment services among marginalized street vendors within the framework of the extended UTAUT model by incorporating DFL, PI and PT. The findings of this study contribute, theoretically and practically, to the existing literature.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-08-23
      DOI: 10.1108/JSTPM-03-2023-0035
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • The role of mobile money adoption in moderating the influence of access to
           finance in firm performance

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      Authors: Sam Njinyah, Simplice Asongu, Sally Jones
      Abstract: Africa is becoming the fastest-growing continent despite significant challenges to accessing finance and the use of technology. This paper aims to examine the direct effect of mobile money adoption on firm performance and its moderation effect by examining how it moderates the effect of access to finance on firm performance. Quantitative data were obtained from the World Bank Enterprise Survey for Cameroon, Ivory Coast and Zimbabwe. A series of hierarchical regression analyses were done to test the hypotheses. The main findings show a negative significant relationship between mobile money adoption and firm performance, while access to finance had a positive relationship. The moderation effect though positive was not significant. Research examining the effect of mobile money adoption in Africa on firm performance is limited, and existing studies have focused on the determinants of mobile money usage. By examining the direct and contingency effect on other determinants of firm performance, this research makes both theoretical and practical contributions. Theoretically, this research shows that not all strategic resources are valuable in improving firm performance. Practically, this research provides insights into how technology could be embedded into business processes for firms to benefit from such technology. This research has complemented by the extant literature by assessing the role of mobile money adoption in moderating the influence of access to finance on firm performance.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-08-22
      DOI: 10.1108/JSTPM-07-2022-0114
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Hotel room access control: an NFC approach ecotourism framework

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      Authors: P.S. JosephNg
      Abstract: This study aims to highlight that security and flexibilities remain the main points of contention in the cordiality business. This research points to planning a framework that empowers hotel users to get to the room using a mobile access key. Advancing secured facilities, mobile phone “Near Field Communication” (NFC) innovation as the entrance device by carrying out an application containing an imitated mobile key for explicit verification access is used. The proposed system is evaluated by triangulation of experimental, numerical and rational evaluation using partial least square structural equation modeling (PLS-SEM) with Malaysian hotel guests and employees. The discoveries with the hypothesis supported validated that the suggested solution can eliminate physical cards, boost protection and encourage a contactless ecosystem. Theoretical, management and societal contributions are discussed here. This experiment comes with the constraints that it was conducted in only two hotels and does not fully reflect the choices of a wider range of travellers. Secondly, the cost of existing NFC smart locks is still relatively high, and along with the development of technology, the price will decrease when supply exceeds demand. To promote high-security attributes, NFC technology as the access system by implementing an application containing an emulated smart key for specific authentication access is used. The host-card emulation enables cost-effectiveness profit and initiating a defence system in the pandemic era. To promote high-security attributes, NFC technology is used as the access system by implementing an application containing an emulated smart key for specific authentication access. The host-card emulation enables cost-effectiveness profit and initiating a defence system in the pandemic era. The novelty of this study comes from the use of commonly available smartphone NFC features that are yet to be applied in the tourism ecosystem. The research provokes the applied concept of mobile smartkeys.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-08-17
      DOI: 10.1108/JSTPM-10-2021-0153
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Information technology and people involvement in organizational
           performance through supply chain collaboration

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      Authors: Aamir Rashid, Rizwana Rasheed, Noor Aina Amirah
      Abstract: Supply chain collaboration (SCC) benefits organizational performance (OP). Although it is complex, it is also hard to implement and measure collaborative initiatives in the field of the supply chain. This study aims to examine the role of information technology (IT) and people’s involvement in OP through the mediation of supply chain collaboration. This study used a deductive and quantitative approach to test the research hypotheses. Data was collected from 249 supply chain professionals working at various manufacturing firms. This research found a significant effect of IT on supply chain collaboration. Similarly, people involvement (PI) also significantly influenced the supply chain collaboration. For the mediation hypotheses, SCC significantly mediates the relationships between two independent variables (IT and PI) and OP. Furthermore, the full mediation of SCC occurred. This study provides a framework emphasizing manufacturing firms’ practices, SCC and OP. The “people involvement” was found as a novel variable in the tested model using the resource-based view as a supporting theory. The research findings can benefit the professionals working on supply chain business processes to improve OP.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-08-08
      DOI: 10.1108/JSTPM-12-2022-0217
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Longitudinal scientific mapping of emerging and converging trends between
           the Internet of Things and digital transformation

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      Authors: Iván Manuel De la Vega Hernández, Juan Diáz Amorin
      Abstract: The purpose of this study is to analyze the technological change under development linked to the convergence of the Internet of Things (IoT) and digital transformation (DT) from the perspective of a scientific mapping in a context marked by the occurrence of an unexpected event that accelerated this process such as the SARS-CoV-2 pandemic and its variants. The study was developed under the longitudinal scientific mapping approach and considered the period 1990–2021 using as a basis the descriptors DT and IoT. The steps followed were identification and selection of keywords; design and application of an algorithm to identify these selected keywords in titles, abstracts and keywords using terms in Web of Science (WoS) to contrast them; and performing a data processing based on the journals in the Journal Citation Report during 2022. The longitudinal study uses scientific mapping to analyze the evolution of the scientific literature that seeks to understand the acceleration in the integration of technology and its impact on the human factor, processes and organizational culture. This study showed that the technologies converging around IoT form the basis of the main DT processes being experienced on a global scale; furthermore, it was shown that the pandemic accelerated the convergence and application of new technologies to support the major changes required for a world with new needs. Finally, China and the USA differ significantly in the production of scientific knowledge with respect to the first eight followers. The knowledge gap addressed by this study is to identify the production of scientific knowledge related to IoT and its impact on DT processes at the scale of individuals, organizations and the new way of delivering value to society. This knowledge about researchers, institutions, countries and the derivation is multiple indicators allows improving decision-making at multiple scales on these issues.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-08-07
      DOI: 10.1108/JSTPM-11-2022-0183
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Analysis of science, technology and innovation (STI) policies of India
           from 1958 to 2020

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      Authors: Vijay Kumar Sattiraju, Manthan D. Janodia
      Abstract: The purpose of this paper is to analyse innovation policies in India from 1958 to 2020. A policy tools framework was developed to compare the innovation policies in India. India developed and implemented four innovation policies from 1958 to 2013. The recent policy change was brought in the year 2020 with releasing the draft of the Science, Technology and Innovation Policy (STIP 2020). The authors analysed the recent draft of STIP 2020 with the earlier four innovation policies. Innovation policies implemented from 1958 to 2013 in India were studied and analysed in the “text as a data approach” and a comparative policy analysis tool was designed for this purpose. The recent draft of STIP 2020 was evaluated and the provisions of the fifth draft of STIP 2020 were compared with the previous four innovation policies' design and formulation. The CPA tool design consists of five broad themes Awareness and capacity building; Finance and infrastructure; Resource management and governance; Outreach and networking; and Policy implementation and evaluation. Draft STIP 2020 has many features similar to earlier policies. However, policy has focused on bringing in more clarity about national challenges, goals and objectives, yet it needs better implementation to achieve stated outcomes more effectively and efficiently. New initiatives include strengthening the innovation system with open science, improving STI education, expanding the financial landscape, establishing national STI observatory acting as a central repository of all data related to the STI ecosystem and accountable research ecosystem, promoting translational and foundational research of global standards, promoting entrepreneurship, self-reliance, mainstream science communication and public engagement and decentralised institutional mechanisms. Thus, the STIP 2020 is ambitious in its approach to promoting STI in India and needs a supportive mechanism to achieve the stated objectives. Current comparative policy analysis focused only on identifying similarities and differences among innovation policies implemented in India from 1958 to 2020 and its evolutionary changes in policy and its instruments choice. The recent draft STIP 2020 is not approved and has no update regarding its approval and implementation by the government. The revised and yet to implement STIP 2020 may have variances in the policy instruments. The earlier policies are so broad and without specific problem statements. They were released as statements and resolutions which makes it is challenging to understand the impact of each policy. Similar policy tools in STI 2013 and STIP 2020 were only considered to observe the policy instrument choice. The achievements of the innovation policies implemented before STIP 2020 are not included. Evolutionary changes in the problem statements and policy tools prescribed in innovation policies are studied. Department of Science and Technology, Government of India, released a draft of STIP in 2020. The draft of STIP was evaluated with previous Innovation Policies. To the authors’ understanding, this is the first attempt to evaluate the STIPs of India using the “text as a data” approach. The tool can be validated by using it for CPA of innovation policies of other emerging, developed and least developed economies to understand cross-country variations in policy instrument choice by policymakers.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-07-25
      DOI: 10.1108/JSTPM-02-2022-0030
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Have the transformation of resource-based cities impacted the innovation
           capacity' – Based on Chinese data from 2000 to 2019

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      Authors: Shuliang Zhao, Qi Fan
      Abstract: It has been ten years since the policy was implemented, but the effect of the policy needs to be tested empirically. This paper aims to explore the mechanism of policy influence on regional innovation ability by measuring the effectiveness of policy by innovation ability indicators. Further, it reflects the problems in the process of the transformation and development of resource-based cities in recent years and points out the direction for the development of the cities in the future. In addition, this paper discusses the differences between regions and cities in China and seeks the path to narrow the gap. This paper mainly uses the difference-in-difference method for the research. This study divided China’s resource-based cities and non-resource-based cities into experimental groups and control groups, and explored the effect of the transformation and development of resource-based cities and the changes of their innovation ability under the influence of the National Sustainable Development Plan for Resource-based Cities (NSDPRC). More carefully, this paper uses the fixed effects regression model, propensity score matching method, bootstrap method and other methods to improve the empirical results. This paper finds that NSDPRC significantly improves the innovation ability of resource-based cities, although there is some lag in this effect. Research on the influence mechanism of policies shows that NSDPRC improves the marketization degree of resource-based cities and reduces the proportion of the secondary industry in such cities. Finally, the results of the heterogeneity analysis confirm that policies are more popular in western China and that resource-based cities in growth, maturity and decline are more vulnerable to policy influence. The development of policy effectiveness also requires the size of a city, and maintaining a healthy and reasonable scale is necessary for urban development. First, the existing research on the development of resource-based cities is mainly from the perspective of economy and environment, but rarely from the perspective of innovation ability, and the index to measure urban development is relatively single. This paper will compensate for this deficiency. Second, different from the European and American countries that have basically completed the industrial transformation, the research on Chinese cities will provide a reference for the transformation of developing countries. Finally, from the perspective of resource endowment theory and innovation theory, this paper discusses the influence of SDPNRBC mechanism on the innovation ability improvement of resource-based cities, and further improves and enriches the theory.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-07-25
      DOI: 10.1108/JSTPM-03-2023-0036
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Improving manufacturing supply chain performance: nexus of industrial
           Internet of Things, blockchain technology and innovativeness

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      Authors: Shafique Ur Rehman, Muhammad Usman, Yudi Fernando, Diyana Kamarudin, Abdul Waheed
      Abstract: This paper aims to model the mediating effects of facilitating conditions and innovativeness in the industrial Internet of Things (IIoT) and blockchain technology (BT) on manufacturing supply chain performance (MSCP). Partial least square structural equation modelling was used to test the goodness of the model fit and hypotheses by using SmartPLS 3.3.3. Data was collected from 464 managers in Pakistan’s automotive industry through a stratified random sampling technique. IIoT, BT, facilitating conditions and innovativeness significantly enhanced the MSCP. Therefore, the mediation between facilitating conditions and innovativeness to IIoT and BT adoption was significant in the MSCP. The adoption of digital technology to improve the MSCP can assist companies in reducing the cost of complex procurement, production and distribution processes through secured and efficient operations. Furthermore, organisations must establish a conducive atmosphere that fosters experimentation, collaboration and resource allocation towards technological advancements to capitalise on the advantages of these technologies effectively. This study developed a research model integrating IIoT technology, BT, facilitating conditions and innovativeness to determine the MSCP under the resource-based view theory. The outcome of this study could help organisations design a framework to improve supply chain performance by integrating innovativeness.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-07-24
      DOI: 10.1108/JSTPM-12-2021-0191
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • COVID-19 and global supply chain risks mitigation: systematic review using
           a scientometric technique

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      Authors: Yudi Fernando, Mohammed Hammam Mohammed Al-Madani, Muhammad Shabir Shaharudin
      Abstract: This paper aims to investigate how manufacturing firms behave to mitigate business risk during and post-COVID-19 coronavirus disease (COVID-19) on the global supply chain. A systematic literature review for data mining was used to address the research objective. Multiple scientometric techniques (e.g. bibliometric, machine learning and social network analysis) were used to analyse the Lens.org, Web of Science and Scopus databases’ global supply chain risk mitigation data. The findings show that the firms’ manufacturing supply chains used digitalisation technologies such as Blockchain, artificial intelligence (AI), 3D printing and machine learning to mitigate COVID-19. On the other hand, food security, government incentives and policies, health-care systems, energy and the circular economy require more research in the global supply chain. Global supply chain managers were advised to use digitalisation technology to mitigate current and upcoming disruptions. The manufacturing supply chain has high uncertainty and unpredictable global pandemics. Manufacturing firms should consider adopting Blockchain technology, AI and machine learning to mitigate the epidemic risk and disruption. This study found the publication trend of how manufacturing firms behave to mitigate the global supply chain disruptions during the global pandemic and business uncertainty. The findings have contributed to the supply chain risk mitigation literature and the solution framework.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-07-20
      DOI: 10.1108/JSTPM-01-2022-0013
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Internationalization of research in Georgia: why to engage and with whom
           to engage'

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      Authors: Ketevan Chachkhiani, Shalva Tabatadze
      Abstract: This study aims to explore the research internationalization process in Georgia, one of the post-Soviet countries. Specifically, it examines the individual-level reasons that motivate faculty at Georgian universities to engage in the process of research internationalization. It also unpacks scholars’ perspectives on the driving factors for selecting the key partners in international research. Sixteen faculty members for this exploratory qualitative study were selected through stratified purposeful sampling from five higher educational institutions in Georgia. Participants were asked to discuss their participation in international research projects and underline the activities and events that motivated them to participate in international collaborative projects. The critical incident method was used to analyze our qualitative data collected through semi-structured interviews. The research revealed that faculty at Georgian universities are more oriented toward collaboration with their peers from European countries and the USA. This preference is influenced by such factors as higher quality of science, higher level of freedom and autonomy, personal contacts and networks, as well as language competencies. The data also helped to unpack Georgian scholars’ individual-level rationales that were conceptualized into three domains: human capital, financial capital and physical capital. This study is an original work conducted in Georgia. It contributes to the development of the field of internationalization of research. The three-domain conceptual framework on the individual-level rationale for internationalization can be used in future research on post-Soviet countries and beyond.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-07-18
      DOI: 10.1108/JSTPM-11-2022-0187
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Perceived risk and benefits of e-health consultation and their influence
           on user’s intention to use

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      Authors: Anjan Kumar Sahoo, Ajitabh Dash, Parameswar Nayak
      Abstract: This study aims to investigate the user’s behavior and intention to continue using e-health services by analyzing the factors influencing their decision. The stimuli–organism–behavior–consequence (SOBC) framework was used to assess how the risks and benefits of e-health influence both behavioral intention (BI) and continued use. The hypotheses proposed for this study were tested with partial least square-based structural equation modeling. This study relied on the primary data collected from 572 respondents using convenient sampling. This study examined the SOBC model’s four phases’ with the help of eight constructs. The conceptual model allowed the authors to examine 10 relationships to measure e-health adoption behavior in emerging nations like India. This study found that convenience, perceived risk and facilitating conditions are positively related to the effort and performance expectancy (PE) associated with e-health consultation. Only social influence is unrelated. This study also found a positive and substantial relationship between BI, effort and PE. The study uses the unified theory of acceptance and use of technology and the SOBC paradigm to determine the factors influencing users’ intentions to use e-health. In addition to bringing new aspects to the existing literature on technology adoption and e-health consultation, the results of this study will aid e-health service providers in formulating strategies to promote the usage of e-health in emerging economies like India.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-07-17
      DOI: 10.1108/JSTPM-10-2022-0174
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Use of blockchain technology for smart health-care services: a critical
           perspective of ethnic minority group

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      Authors: Nishant Kumar, Geetika Jain
      Abstract: The essence of blockchain governance is a far departure from the cryptocurrency or Bitcoin that has led to innovation and changing the outline of medical services. The major challenge in medical services is the lack of accessibility of medical services and lack of awareness. A large group of the population belonging to an ethnic minority has a high rate of complications, re-operation and graft rejection. To connect with a minority group and address privacy and safety issues, blockchain-based e-health-care services have massive potential in the medical industry, especially from the perspective of the social aspect. The study proposed a framework that describes the complex interplay of different stated factors, including perceived ease of use, trust, perceived usefulness and perceived security and privacy. The paper uses structural equation modeling to understand the ethnic minority group’s readiness to adopt blockchain-based e-health-care services. It was found that all the direct relationships between variables are supported by the findings and have a significant positive relationship with the adoption intention. The tested framework will help regulatory bodies and marketers to develop support health-care service mechanisms for ethnic minority groups by addressing their issues related to security and privacy. Blockchain-based e-health-care services have massive potential in the medical industry, although, its actual diffusion has not been explored much, with particular reference to an ethnic minority group. This study will explore the diffusion of smart health-care services with respect to ethnic minority group.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-07-06
      DOI: 10.1108/JSTPM-09-2022-0147
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Forced innovation: leveraging text data to analyse firms’ response
           to COVID-19

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      Authors: Jovita Angela, Nofie Iman
      Abstract: The purpose of this study is to explore and present a clear overview of innovation topics during the first year of the COVID-19 pandemic, and then organise these topics into various analyses. The authors use multiple language analysis methods, such as text mining and latent Dirichlet allocation topic modelling, to address the research questions. A total of 440 news articles are analysed using Python and Google Colaboratory tools. The analysis identified 20 innovation topics, highlighted sector-specific analyses and proposed phases of innovation. The authors suggest that each sector develops unique patterns and forms of innovation for long-term benefits and further research. This study expands upon existing literature on innovation and crisis at a theoretical level by incorporating an actor as the agency. Based on the findings, the authors conclude that the COVID-19 pandemic has prompted businesses to adopt dynamic capabilities. Furthermore, the authors provide several strategic recommendations for addressing the pandemic in the developing context. The study discusses the roles of policymakers, business practitioners and academia in this context as well. Very few studies specifically explore and identify forced innovation topics in emerging countries during the pandemic. There has been no review of forced innovations implemented in Indonesia using news media as a source. Additionally, this study presents the trajectory of innovation during the time of crises.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-07-05
      DOI: 10.1108/JSTPM-04-2022-0066
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Generation Y’s behavioural usage of small businesses’ retail
           websites: gender difference

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      Authors: Allen Lim, Chai Lee Goi, Peter Dell, Mei Teh Goi
      Abstract: To better understand continuities and changes in consumer behaviour, it is also important to examine the original antecedents of unified theory of acceptance and use of technology 2 (UTAUT2). Studying Generation Y is crucial for developing competitive online marketing strategies, as Generation Y plays a substantial role in online purchases. Therefore, this study aims to examine the actual use of small business websites based on the UTAUT2 among Generation Y. A total of 375 valid questionnaires were collected via a systematic sampling among Generation Y in Canada. All participants in the study had at least a high school education, were internet and computer literate, and had purchased a good/service from the retail websites of Canadian small businesses. The results show performance expectancy, hedonic motivation, social influence and habit have significant effects on behavioural intentions. The habit and behavioural intentions also have significant effects on actual usage of small businesses’ retail websites. Additionally, this study supported the significant difference between male and female UTAUT2 models. The study examines how small retail businesses can attract and retain Generation Y customers by improving their website’s performance. Performance expectancy, hedonic motivation and social influence are significant factors in determining behavioral intention. Small businesses can enhance their website usability, design and content to increase customer satisfaction and loyalty. Hedonic motivation is crucial for Generation Y customers, who seek pleasure and excitement when visiting websites. Social influence is crucial for male customers, whereas performance expectancy, hedonic motivation and habit are more important for female customers. The study also suggests that Canadian governments should encourage online purchasing to increase the usage of small retail business websites. This study provided few valuable insights into small businesses’ retail websites behavioural intentions and actual usage between males and females in Canada.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-06-28
      DOI: 10.1108/JSTPM-10-2022-0170
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • User innovation in Iran: incentives and barriers

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      Authors: Ali Asghar Sadabadi, Zohreh Rahimi Rad, Azam Mirzamani
      Abstract: This study first aims to survey the state of user innovation in Iran and then identified barriers and incentives for user innovation in Iran. In this study, a questionnaire (through 1,360 adults from Iran) prepared by De Jong (2016) was used to survey user innovation. The results showed: the percentage of user innovators is high in Iran, there is no linear relationship between the income of a country and the percentage of the user innovators, there is a positive relationship between the education level and the percentage of user innovators in Iran, there is no linear relationship between the number of people educated in the scientific and technical fields and the percentage of user innovators. Finally, based on surveying users opinion in questionnaire, four incentives and five barriers in user innovation were identified that can help policymakers to improve their innovation policies. Literature review in this field showed it was found that in a number of developed countries, the issue of user innovation has been addressed, but in Iran as a developing country, no such research has been conducted so far. In addition, it was found that so far, no comprehensive research has identified barriers and incentives for user innovation, so this study, first surveyed the state of user innovation in Iran and then identified barriers and incentives for user innovation in Iran.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-06-22
      DOI: 10.1108/JSTPM-09-2021-0131
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • An independent technology commercialization model in oil and gas industry:
           a grounded theory approach

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      Authors: Saeed Baghdadi, Abbas Khamseh, Seyed Hesamedin Madani
      Abstract: The purpose of this paper is to develop a commercialization model based on gaining economic benefits through the transfer of technological capabilities in the oil and gas industry. Since commercialization models are mostly based on the implement of technology to produce and sell new products, this study focuses on developing a specific independent technology commercialization model. The method of this research is qualitative based on the grounded theory. For this purpose, general variables with content analysis were extracted by reviewing documents (Literature review) and then for identifying special components, interviewing experts in the Iranian oil and gas industry. Participations were selected using snowball sampling for semistructured interviews. The findings of this research were extracted based on grounded theory with data analysis in MAXQDA software. In this research, first, 210 open codes were identified based on qualitative content analysis of relevant documents and results of interviews with experts. Then the classification of open codes was done, and 46 subcategories (variables) were determined in the commercialization model. Finally, 46 subcategories were classified into 10 categories as axial codes in grounded theory as components of the commercialization model. The results of this research have led to the creation of new practical and theoretical implications. In this research, a new perspective of commercialization with the aim of transferring technology and obtaining its economic benefits for oil and gas industry companies was discussed. Also, based on the practical implications explained in this research, policymakers can use the suggested model to effectively implement independent technology commercialization to acquire economic benefits. This study is purely original and the outcome of the research conducted by the authors. The research findings are the outcome of in-depth study on technology commercialization in the Iranian oil and gas industry.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-06-07
      DOI: 10.1108/JSTPM-07-2022-0109
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Modeling the challenges of technology adoption in dairy farming

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      Authors: Hans Kaushik, Rohit Rajwanshi, Artee Bhadauria
      Abstract: The global research evidences indicate that the technology adoption in case of agribusiness has a potential to enhance the performance and bring operational efficiency. India is the world’s largest producer as well as consumer of milk but struggles with yield per cattle, overall productivity, low rate of technology acceptance and adoption, health detection of milching units, animal data recording and presence of dairy products in the global market. The purpose of this study is to focus on identifying the challenges of technology adoption in dairy farms and constructing a hierarchical model using soft systems methodology. This study uses nominal group technique-based discussion with domain experts and personal interviews with dairy farm owners/managers for the identification of challenges, fuzzy interpretative structural modeling as well as FMICMAC to develop a hierarchical model of challenging elements and to divide the identified elements into four categories based on the dominance of driving-dependence power. This research has developed a list of 12 challenges affecting the technology adoption in a dairy farm business unit, identified through the personal interviews with 60 dairy farms across three highest milk-producing states of India in terms of annual milk output – Haryana, Punjab and Uttar Pradesh. Lack of government support followed by lack of educational opportunities in dairy-based education were found as the most crucial and high driving challenges, whereas high cost, huge investment and low acceptance of decision-maker were found as the most dependent challenges of technology adoption. This research is one step ahead of interpretive structural modeling that considers the fuzzy-based dominance in the model to showcase the degree of relationship along with its existence, but it lacks to statistically validate the findings using techniques like SEM. This paper has developed a list of challenges in adoption of technology along with their inter-relationships to highlight the required focus challenge that drives or is dependent on the other challenges. The goal is to bring performance improvement and assist Indian dairy farm business stakeholders or decision-makers in formulating strategic and action plans and help policy planners to make favorable policies based on the understanding of contextual relationship between challenges. In Indian context, dairy is an important part of agriculture sector, and milk is an essential item that facilitates income generation to small and rural households and a source item for several other businesses and activities. The results of this research suggested the policy planners and government to ensure subsidized and insured technologies, training support and facilities, educational opportunities and efforts for promotion of technology adoption among dairy farmers. The suggestions are purely on the basis of the relevance of challenges in the hierarchy and can play a significant role in improving the level of technology adoption and can ultimately uplift the social and economic well-being from micro-level of farmers to macro-stage concerning economic development of India. To the best of the authors’ knowledge, this study is purely original and outcome of the research conducted by authors.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-06-02
      DOI: 10.1108/JSTPM-09-2022-0163
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Understanding gender disparity: factors affecting higher education
           self-efficacy of students in Malaysia

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      Authors: Zakee Saadat, A.M. Sultana
      Abstract: Gender disparity is a global phenomenon where females outnumber male participants. It has been observed that males are the early leaver from higher education, thus reflecting a severe concern about social instability. Malaysia is a prominent example where females outnumber males in higher education. In this context, this paper aims to examine the effect of individual, social and financial factors on the higher education self-efficacy of male and female students. It develops a comprehensive understanding of gender-based decision factors in pursuing higher education. The hypothesis was formed based on a comprehensive literature review following the hypothetico-deductive positivist approach. These hypotheses were tested based on a sample of 250 respondents. A multiple regression analysis was deployed to test the relationship between the dependent variable and its predictors. The results suggest that male and female students’ self-efficacy depends on five determinants, i.e. family influence, peer influence, career expectancy outcome, gender roles and institutional factors. Male students tend to be influenced more by these five determinants than females. Additionally, male students with better financial backgrounds are more likely to have higher self-efficacy, whereas gender roles negatively affect male and female students’ self-efficacy for higher education. The breakout of COVID-19 resulted in the selection of limited students in Malaysia. Due to restricted movement orders, it was impossible to reach out to the students for data collection. Future research could include a broader area to include multiple other regions of Malaysia. For a broader aspect, the study could be conducted in other areas/countries where the problem of less male participation exists. The relationship between higher education self-efficacy is assessed with social, financial and institutional factors for male and female students. It will enable the stakeholders and policymakers to make better decisions in increasing the self-efficacy of students to attain equity in higher education institutions. The finding of this paper will assist in increasing male participation in higher education institutions to avoid any social instability. This paper contributes to the literature in understanding the causes of gender gap reversal, focusing on Malaysian higher education institutions. It also provides empirical evidence to look at potential factors that affect the higher education self-efficacy of male and female students.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-05-19
      DOI: 10.1108/JSTPM-10-2022-0165
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • The influence of users’ perspective factors on mobile banking
           adoption in Indonesia

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      Authors: Ridha Aulia Rahmi, Putu Wuri Handayani
      Abstract: The low adoption of mobile banking (m-banking) in Indonesia and limited research on the adoption of m-banking motivate this research to understand the factors needed in developing m-banking to support the achievement of the national digital economy strategy in creating a digital ecosystem in Indonesia. This study aims to analyze the individual perspective factors that influence the adoption of m-banking applications in Indonesia. This study used a quantitative approach using an online questionnaire to survey 444 respondents who used m-banking applications in Indonesia. The data obtained were processed using covariance-based structural equation modeling. The results showed that health consciousness, the availability of resources, personal innovativeness and perceived information quality factors influenced the adoption of mobile banking applications in the static stage. In addition, this study found that one adoption stage could positively impact another adoption stage in adopting m-banking applications. The development of m-banking can be promoted by considering the readiness of operational support infrastructure, regulations and application development, including functionality, security and user experience. Superior m-banking has implemented an end-to-end banking process with integrated customer relationship management (CRM) that supports cross-selling features according to user needs. This study addresses the knowledge gap on individual perspectives that influence m-banking applications adoption. The authors integrate the e-government adoption model and CRM model in this study.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-05-16
      DOI: 10.1108/JSTPM-01-2022-0008
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Examining interactions of factors affecting e-learning adoption in higher
           

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      Authors: Sanjay Kumar Tyagi, Raghunathan Krishankumar
      Abstract: The purpose of this study is to analyze the combined effect of eight factors – performance expectancy (PE), effort expectancy (EE), hedonic motivation (HM), system quality (SQ), information quality (IQ), service quality (SEQ), digital literacy (DL) and computer anxiety (CA) on learners’ behavioral intention (BI) toward the adoption of e-learning in higher education institutions (HEIs) in India. The study used factors from two theoretical models, the extended Unified Theory of Acceptance and Use of Technology and the DeLone and McLean Information Systems Success model. The study also considered DL and CA as additional factors because they could affect a learner’s intention in a developing country like India. Data were collected from three HEIs in Southern India and analyzed using fuzzy qualitative and comparative analysis (fsQCA). The results of the study emphasize the importance of considering both individual and technological factors in e-learning adoption and provide evidence for the significance of integrating multiple theories in understanding the complex relationship between factors and learners’ BI. Four different configurations of the eight factors: EE*HM*SQ*IQ*SEQ*DL*∼CA; PE*EE*HM*SQ*IQ*DL*CA; PE*EE*HM*IQ*SEQ*DL*CA; and PE*EE*SQ*IQ*SEQ*DL*CA found to be sufficient to cause learners’ BI to use e-learning. This study explores the complex relationship between different factors and learners’ intention to adopt e-learning using the fsQCA method. These findings may need further validation in HEIs across different geographical locations. This study provides practical insights for HEIs in India and other developing countries on how different factors combine and interact to determine e-learning adoption in multiple contexts. Using fsQCA as a novel and rigorous method, this study uncovers the complex and nonlinear causal relationships among various factors that affect e-learning adoption. This study provides a holistic and contextualized understanding of e-learning adoption in a developing country’s scenario. This study can inform educators and policymakers on how to design and implement effective e-learning strategies that suit different learner profiles and contexts.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-05-15
      DOI: 10.1108/JSTPM-02-2023-0022
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Smart mobile tourism app featuring augmented reality and big data
           analytics: an empirical analysis using UTAUT2 and PCT models

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      Authors: Phoebe Yueng-Hee Sia, Siti Salina Saidin, Yulita Hanum P. Iskandar
      Abstract: Considering the limited understanding of determinants influencing the adoption of smart mobile tourism app (SMTA) featuring augmented reality (AR) and big data analytics (BDA), privacy concern (PC) and the risk of privacy information disclosure (PI) have threatened SMTA adoption. This study aims to propose an expanded consumer acceptance and use of information technology (UTAUT2) model by including new contextual components, integrated with privacy calculus theory (PCT) model to examine the determinants influencing behavioural intention (BI) to use SMTA. Personal innovativeness (IN) and privacy information disclosure (PI) are incorporated in UTAUT2 model to determine its effect on SMTA featuring AR and BDA technologies from smart perspective. Both privacy concern (PC) and privacy risk (PR) derived from PCT model are also included to determine its influences on an individual's willingness to disclose privacy information for better-personalised services. We collected responses from 392 targeted participants, resulting in a strong response rate of 84.66%. These responses were analysed statistically using structural equation modeling in both SPSS 22.0 and SmartPLS 3.0. Findings showed that personal innovativeness (IN), habit (HT) and performance expectancy (PE) significantly affect behavioural intention (BI) while privacy concern (PC) significantly affect privacy information disclosure (PI) to use SMTA. In contrast, effort expectancy (EE), hedonic motivation (HM) and privacy information disclosure (PI) had no significant effects on behavioural intention (BI) while privacy risk (PR) had no significant effects on privacy information disclosure (PI) to use SMTA. The study findings help tourism practitioners in better comprehending recent trends of SMTA adoption for establishing targeted marketing strategies on apps to improve service quality. In addition, it enables app development companies acquire app users’ preferences to enhance their app development for leading app usage.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-05-15
      DOI: 10.1108/JSTPM-05-2022-0088
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Cashless economy – the nexus of COVID-19 and E-wallet usage intentions:
           a multi-group analysis between formal and informal sector workers in Ghana
           

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      Authors: Eric Amankwa, Godfred Amissah, Richard Okoampa-Larbi
      Abstract: The purpose of this study is to offer a conceptual model that bridges gaps in the current research by combining constructs from the health belief model (HBM) and theory of planned behaviour (TPB). Furthermore, the researchers applied the constructed model to analyse the determinants of workers’ intentions to use e-wallet payment options for business transactions rather than physical currency during the ongoing COVID-19 pandemic. Finally, the paper examines whether there are any significant variations in the usage intentions of Ghanaian workers in the formal and informal sectors. The non-probability convenience sampling technique was used to compile the primary respondents among Ghanaian users of e-wallets. Based on constructs derived from the HBM and TPB, an online survey involving the use of a questionnaire was administered to collect quantitative data from 285 formal and informal sector workers in Ghana. Data collected was analysed using the partial least squares-structural equation modelling approach involving the measurement, structural model tests, hypothesis tests and multi-group analysis (MGA) tests. This study reveals that workers’ attitudes, subjective norms and perceived susceptibility as the main determinants of intentions to use e-wallets, as the analysis of data lends support to hypotheses involving these constructs. Perceived behavioural control was however not supported by the data analysis as a determinant of workers’ intention. Finally, there were no significant differences between e-wallet usage intentions of formal and informal sector workers in Ghana. Given the ongoing pandemic, the study recommends that governments of emerging economies should formulate policies that promote the use of e-wallets, to reduce the spread of COVID-19 and at the same time contribute to the quest for a cashless economy. However, the results of the study are only based on data collected from workers in Ghana. Therefore, practitioners should apply the recommendations with discretion and make modifications where necessary. The results of the study also provide evidence from the context of a developing country that can support future academic pursuits. This study provides evidence that influences practitioners’ decisions and practices regarding the design and implementation of e-wallet services and innovations among workers in the formal and informal sectors of the economy. This study provides useful business insights to user acquisition managers, marketing managers and business development managers during the formulation of policies, strategies and approaches for their mobile wallet subscriber base. Moreover, to the best of the authors’ knowledge, this study is one of the first to apply the constructs of the HBM (mainly applied in health research) to the study of workers’ intentions to use e-wallets. It, therefore, makes a significant contribution to the existing literature by examining the combined effects of the constructs of the HBM and the TPB on workers’ intention to use e-wallets.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-05-15
      DOI: 10.1108/JSTPM-09-2021-0137
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • A case study in innovation policymaking: standard contracts as a tool to
           improve university–industry collaboration

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      Authors: A.J. George, Julie-Anne Tarr
      Abstract: To increase university–industry collaboration and research commercialisation, the Australian government recently introduced the Intellectual Property (IP) Framework, a set of online standard contracts. This follows a predecessor standard contract initiative, the IP Toolkit, which has not previously been evaluated. This paper aims to examine standard contracting in the innovation sector, tracing the policymaking behind the IP Toolkit using the lens of Macneil’s relational contract theory, to assess prospects of success for the new IP Framework, and similar initiatives in other jurisdictions. This is a disciplined-configurative case study, drawing on qualitative secondary data analysis and applying Macneil’s relational contracting theory to guide case construction and generate hypotheses around likely success of standard contracting initiatives (stakeholder sentiment, stakeholder adoption). Within-case analysis process-traces development of the IP Toolkit, to discover what the policymakers wanted, knew and computed – and to detail observable implications Macneil’s theory predicts. Its themes are triangulated with multiple sources. The case study, via Macneil’s theory, confirms the first hypothesis (resistant stakeholder sentiment) and partly validates the second hypothesis (low levels of adoption), demonstrating limited suitability of standard contracting in the dynamic and highly uncertain space of university–industry collaboration. The study provides insights into the limited role that standard contracts can play in improving national collaborative research and development performance. This is a novel theory-driven case study triangulated with previously unpublished data on the IP Toolkit’s website usage, and data from recent consultations on the new IP Framework. It has broader implications for other jurisdictions considering adoption of the standard contract model.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-05-09
      DOI: 10.1108/JSTPM-11-2021-0175
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Development and validation of techno-ethical orientation scale for Indian
           post-millennial students

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      Authors: Shivangi Verma, Naval Garg
      Abstract: Post-millennial youths are well equipped with internet technology and computers since birth and find it easier to operate computers and technologies than their previous generations. With the advancement of technology, the ethical dilemma associated with its use has evolved. This paper aims to develop and validate a measurement scale for the ethical orientation of post-millennial technology usage by capturing the key factors that best describe the behavior adopted by students. A systematic scale development procedure was used, involving both reviews of the literature and focus group discussions to generate the items that specify the domain of this study. After generating items, exploratory factor analysis and confirmatory factor analysis were applied to identify latent constructs of techno-ethical orientation. Lastly, the scale was subjected to reliability and validity testing. The study found that the techno-ethical orientation scale has five dimensions: privacy concerns, classroom behavior, accessibility dilemma, social media usage and assignment ethics. Overall, a scale comprising 17 statements was derived. The findings of our study attempt to augment the growing efforts to explore all facets of techno-ethics. It is probably the first attempt to develop a valid and reliable scale for the techno-ethical orientation of post-millennial. This scale could be used by academicians and practitioners to assess the techno-ethical orientation of post-millennial for positive interventions. This study derives a new reliable and valid scale for measuring the techno-ethical orientation of post-millennial toward technology usage.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-05-05
      DOI: 10.1108/JSTPM-05-2022-0090
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Understanding the acceptability of block-chain technology in the supply
           chain; case of a developing country

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      Authors: Waqar Ahmed, Noman Islam, Hafsa Naeem Qureshi
      Abstract: Technological development has been a cornerstone of any emerging economy in the past few years. Blockchain has emerged as a promising technology in the past few years, revolutionizing business dynamics. There is always a concern or hesitation during such novel technological innovation. This paper aims to investigate the blockchain technology (BCT) implementation and acceptance in the supply chain function domain. The proposed model is based on the Technology Readiness Index (TRI) and extended theory of planned behavior (TPB). The responses were collected from information technology (IT) professionals working at management positions in various manufacturing industries. A total of 147 usable responses were collected for analyzing hypotheses using structural equation modeling. As per the findings, perceived ease of use significantly impacts perceived usefulness and attitude toward technology acceptability. Perceived usefulness is significant to attitude toward use. Trust in technology has a significant impact on building up the attitude to use the technology. The novelty of this work lies in gauging the acceptability of new ways and means of transacting among supply chain professionals and decision-makers. This study provides a broader perspective regarding reluctance and acceptance of the BCT in the developing country that may help the technologist to elucidate better for smooth adoption.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-05-04
      DOI: 10.1108/JSTPM-06-2022-0097
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Understanding consumer adoption of mobile payment in Pakistan

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      Authors: Salman Khan, Safeer Ullah Khan, Ikram Ullah Khan, Sher Zaman Khan, Rafi Ullah Khan
      Abstract: This study aims to explore the consumers’ choices of mobile payments (m-payments) using a comprehensive unified model. The financial technology for digital m-payment has been increasingly introduced in the market, yet their acceptance has remained low. This study uses the unified theory of acceptance and use of technology (UTAUT) with additional constructs of social influence, trust, anxiety, personal innovativeness and grievance redressal (GR). Structural equation modeling is used to evaluate the predictive model of attitudes toward m-payment. Individuals’ responses to questions regarding their attitude and intention to accept m-payment were gathered and examined through the lens of extended UTAUT model. While the model supports TAM classical role, empirical examination of the model revealed that users’ attitudes and intentions are influenced by trust, personal innovativeness and social influence. Moreover, intention to use and GR are significant positive predictors of m-payment usage behavior. M-payment provides customers with new digital payment platforms while providing businesses and marketing agents with more alternatives for online marketing. However, there is not much reported about m-payment adoption in Pakistan. This research introduces and evaluates new constructs that were not included in the original model. In Pakistan, to the best of the authors’ knowledge, this is a first of its kind of research which is purely based on the customers’ perspective of m-payment adoption.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-05-03
      DOI: 10.1108/JSTPM-07-2021-0110
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Factors influencing customers’ green purchasing intention: evidence
           from developing country

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      Authors: Razib Chandra Chanda, Salmi Mohd Isa, Tofayel Ahmed
      Abstract: The purpose of this study is to examine the contribution of environmental knowledge and environmental sensitivity on the green purchasing intention of Bangladeshi consumers by using an extended theory of planned behavior. Quantitative research method was used to collect 369 data by using a convenient sampling method. Data was analyzed using partial least square while a structural equation model was applied to measure causal relations among the variables. The findings of this study demonstrate that subjective norms, attitude toward green products and perceived behavioral control have a positive and significant relationship with green purchasing intention. Moreover, environmental knowledge has also a positive and significant relationship with environmental sensitivity. There is a positive and significant association between environmental sensitivity and attitude toward green products, while the relationship between environmental knowledge and attitude toward green products was found insignificant. Quality of green products does not moderate the relationship between attitude toward green products and green purchasing intention. The results further indicate that environmental sensitivity mediates the relationship between environmental knowledge and attitude toward green products. Attitude toward green products also mediates the relationship between environmental sensitivity and green purchasing intention. At the same time, environmental sensitivity and attitude toward green products jointly mediate the relationship between environmental knowledge and green purchasing intention. However, attitude toward green products does not mediate the relationship between environmental knowledge and green purchasing intention. This study may be used to guide managers who are planning to launch green products in the Bangladeshi market for choosing their target markets and a great insight for the government to produce environmentally friendly consumption policy for citizens and environmental conservation.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-05-01
      DOI: 10.1108/JSTPM-03-2022-0044
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Factors impacting Saudi students’ intention to adopt learning management
           systems using the TPB and UTAUT integrated model

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      Authors: Yaser Hasan Salem Al-Mamary, Malika Anwar Siddiqui, Shirien Gaffar Abdalraheem, Fawaz Jazim, Mohammed Abdulrab, Redhwan Qasem Rashed, Abdulsalam S. Alquhaif, Abubakar Aliyu Alhaji
      Abstract: The purpose of this study is to identify the factors that influence the willingness of Saudi Arabian students from four universities in Saudi Arabia, to adopt learning management systems (LMSs). This will be accomplished by using two popular technology acceptance models unified theory of acceptance and use of technology (UTAUT) and theory of planned behavior (TPB). In total, 445 undergraduates from four Saudi educational institutions participate in filling out the study questionnaire. To investigate the correlations between the variables, the study used structural equation modeling for data analysis. The results of the study show that effort expectancy (EE), subjective norm (SN), attitude toward behavior (ATB) and perceived behavioral control (PBC) are found to be substantially connected with their intentions to use (ITU) LMSs. The findings also show that there is a strong relationship between students’ intentions and their actual use of LMSs. Like many studies, this research has some limitations. The primary limitation is that the findings of the study cannot be extrapolated to other settings since the report’s analysis and investigation were limited to four Saudi universities. Therefore, to generalize the study’s findings, similar research needs to be conducted in other Gulf and similar cultural universities. The integrated model identifies key factors that influence the intent of Saudi Arabian students to use LMS, including EEs, social influence, ATB and PBC. This model can help develop solutions for the obstacles that prevent students from using LMS. The findings can be used to provide assistance to increase the likelihood of LMS acceptance as part of the educational experience. The model may also inspire further research on this topic in the Gulf nations, particularly in Saudi Arabia. As none of the relevant studies conducted previously in Saudi Arabia has integrated the two models to study the students’ ITU LMSs, this study combines two major theories, TPB and UTAUT, in the context of Saudi Arabia, contributing to the field of technology use in education by expanding empirical research and providing a thorough understanding of the challenges associated with the use of LMS in Saudi universities. This study should be viewed as filling a crucial gap in the field. Moreover, this integrated model, using more than one theoretical perspective, brings a thorough comprehension of the barriers that hinder students’ adoption of LMSs in the academic context in Saudi Arabia and thus assists in making effective decisions and reaching viable solutions.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-04-28
      DOI: 10.1108/JSTPM-04-2022-0068
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Role of fintech in credit risk management: an analysis of Islamic banks in
           Indonesia, Malaysia, UAE and Pakistan

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      Authors: Syed Alamdar Ali Shah, Bayu Arie Fianto, Asad Ejaz Sheikh, Raditya Sukmana, Umar Nawaz Kayani, Abdul Rahim Bin Ridzuan
      Abstract: The purpose of this study aims to examine the effect of fintech on pre- and post-financing credit risks faced by the Islamic banks. This research uses primary data for fintech awareness and adoption and secondary data of various financial and economic variables from 2009 to 2021. It uses baseline regression to identify moderation of fintech controlling gross domestic products, size, return on assets and leverage. The findings are confirmed using robustness against key variable bias. It also uses a dynamic panel two-stage generalized method of moments for endogeneity. The study finds that the fintech awareness and adoption are not the same across all Islamic countries. The Asia Pacific region is far ahead of the other two regions where Indonesia is ahead in terms of fintech awareness and adoption, and Malaysia is ahead in terms of reaping its benefits in credit risk management. Fintech affects prefinancing credit risk significantly more than postfinancing credit risk. Also, the study finds that Islamic banks suffer from the problem of “Adverse selection under Shariah compliance.” This research invites regulators to introduce fintech in Islamic banks on war footing. Similar studies can be conducted on the role of other risks such as operational and market risks. Fintech will also help in improving the risk profile and stability of Islamic banks against systemic risks and financial crises. This research has variety of originalities. First, it is the pioneering study that addresses the effect of fintech pre- and post-financing credit risks in Islamic banks. Second, it identifies “Adverse selection under Shariah compliance” for Islamic banks. Third, it helps identify how fintech can be useful in reducing credit risk that will help in reducing capital charge for regulatory capital.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-04-28
      DOI: 10.1108/JSTPM-06-2022-0104
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Examining the adoption of telehealth during public health emergencies
           based on technology organization environment framework

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      Authors: Bokolo Anthony Jnr
      Abstract: Disasters and pandemics pose challenges to health-care provision. Accordingly, the need for adopting innovative approach is required in providing care to patient. Therefore, the purpose of this study is to present telehealth as an innovative approach for providing care to patients and reducing spread of the infection and advocates for the adoption of telehealth for digitalized treatment of patients. An integrative review methodology of existing evidence was conducted to provide implications for integration of telehealth for digitalized treatment of patients. This paper draws on Technology Organization Environment (TOE) framework to develop a model and propositions to investigate the factors that influence telehealth adoption from the perspective of the supply side and the demand side of medical services. Findings from this study discuss applications adopted for telehealth and recommendations on how telehealth can be adopted for medical-care delivery. More importantly, the findings and propositions of this study can act as a roadmap to potential research opportunities within and beyond the pandemic. In addition, findings from this study help provide guidelines on how health practitioners can rapidly integrate telehealth into practice for public health emergencies. This study identifies the social, technological and organizational factors that influence telehealth adoption, and opportunities of adopting telehealth during the public health emergencies. This study concludes that specific policy changes to improve integration of interoperable solutions; data security; better physical infrastructures; broadband access; better transition and workflow balance; availability of funding and remuneration; regulations and reimbursement; awareness; and training will improve telehealth adoption during public health emergencies.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-04-27
      DOI: 10.1108/JSTPM-05-2022-0079
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Factors affecting consumer attitude and loyalty: evidence from a
           Philippine chain of fast-food restaurants’ smart retailing technology

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      Authors: Jean Paolo Gomez Lacap, Melody Narisma Plaza, Jamielene Caballero, Maricar dela Cruz
      Abstract: This study aims to explore the influence of perceived value, enjoyment and novelty of fast-food chains’ smart retailing technology (SRT) on Filipino consumers’ attitude and loyalty. Purposive sampling was used in identifying the respondents (N = 343). The participants were composed of consumers of the leading fast-food chains in the Philippines, where SRT using self-service ordering kiosks is being implemented. The hypotheses were explored using partial least squares path modeling, and predictive-causal was the study’s research design. The results reveal that, among the factors, perceived enjoyment substantially contributes to the formation of favorable consumers’ attitude toward SRT. Moreover, perceived value was found to have a moderate effect on attitude while perceived novelty showed small impact. In terms of consumers’ attitude and loyalty, the two variables were found to have large positive and significant relationship. The moderation analysis shows that consumers’ attitude toward SRT has medium indirect effect on the relationship between perceived enjoyment and loyalty, while there is small indirect influence on the links between perceived value and loyalty, and between perceived novelty and loyalty. As more and more fast-food establishments are adopting the use of SRT via self-ordering kiosks, the present study is the only study in the Philippine context that explores how perceived value, enjoyment and novelty affect consumers’ attitude and loyalty.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-04-19
      DOI: 10.1108/JSTPM-09-2022-0159
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Research trends on smart urban governance in Asia: a bibliometric analysis

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      Authors: Tri Sulistyaningsih, Mohammad Jafar Loilatu, Ali Roziqin
      Abstract: Smart urban governance research has progressed over the past few decades following changes and increasingly complicated city management difficulties. Therefore, the purpose of this paper is to use a scoping review and bibliometric analysis to examine all the publications on smart urban governance, especially in Asia. A total of 1,900 smart urban governance articles indexed in the Scopus database was analyzed through scoping review and bibliometric analysis. The articles were analyzed by the number of publications per year, contributing countries, subject areas, authors, cited documents, related issues and cited papers. Furthermore, VOSviewer was used to provide a visual analysis of the co-occurrence of keywords. This study indicated that urban smart governance publications continue to increase yearly. Even though the area of analysis is Asia, the USA and China seriously contributed to the analysis. Therefore, the topic of smart urban governance has become a discussion for scholars in the international. From the Scopus database analysis, the top three subject areas are social sciences (28%), environmental science (20%) and medicine (16%). The synthesis using bibliometric analysis by VOSviewer obtained 13 clusters. This study only focuses on the Scopus database and one specific topic, using one bibliometric analysis tool. Meanwhile, national and international index databases are not used. This paper examined publication trends on smart urban governance. This paper provided a comprehensive analysis of topic-specific knowledge areas based on previous studies. Additionally, this paper suggested the direction of the development of smart urban governance in the future.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-04-12
      DOI: 10.1108/JSTPM-03-2022-0045
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Agile software development and software practitioners’ productivity
           amidst the COVID-19 pandemic: a narrative review

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      Authors: Bokolo Anthony Jnr
      Abstract: As the novel coronavirus 2019 (COVID-19) impacts the world, software practitioners are collaboratively working remotely from home. The pandemic has disrupted software practitioners’ productivity forcing changes to agile methodology adopted by software practitioners in software organizations. Therefore, this study aims to provide implication on the issues and recommendations for improving software practitioners’ productivity and also examine the impact of the COVID-19 pandemic on agile software development. This paper adopts a narrative literature review to provide early assessment based on secondary data from the literature and available document reports from studies published from 2019 to 2022 to explore software practitioners’ productivity and agile software development during the working from home directive amidst the COVID-19 pandemic. A total of 60 sources which met the inclusion criteria were used to provide preliminary evidence grounded on secondary data from the literature. Descriptive analysis was used to provide qualitative findings from the literature. Findings from this study present the significance of working from home directive on agile software development and software practitioners’ productivity. More importantly, findings from the secondary data shed light on software practitioners’ productivity adopting agile software development amidst the COVID-19 pandemic. Additionally, the findings present virtual collaborative platforms used by software practitioners, technical and social barriers of agile software development during the pandemic and recommendations for remote agile software development. This study explores the significance of working from home directive on software practitioners’ productivity during COVID-19 pandemic and further investigates how are software practitioners’ productivity adopting agile software development practices amidst the COVID-19 pandemic. Besides, this study discusses the challenges software practitioners currently face and offers some strategies to bridge the gaps in agile software development to help software practitioners, system developers, software managers and software organizations adapt to the changes caused by the pandemic.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-04-12
      DOI: 10.1108/JSTPM-05-2022-0093
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Agility adaptability and alignment in start-ups

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      Authors: Aswathy Sreenivasan, M. Suresh
      Abstract: When coping with uncertainties, three characteristics distinguish firms: agility, adaptability and alignment (triple-A). Based on significant field research, the triple-A highlights the significance of coordinating agility, adaptability and alignment. Start-ups are facing a lot of challenges in this turbulent environment. However, this sector is undergoing a major transformation. Agility, adaptability and alignment concepts have had a major influence on the supply chain, but their implementation in start-ups has been less visible. This paper aims to identify, analyze and categorize the enablers for agility, adaptability and alignment in start-ups using the total interpretive structural modeling (TISM) approach. In addition to the scheduled interview, a closed-ended questionnaire was used to collect data. To identify how the factors interact, the TISM technique is used, and the Matriced’Impacts Croises-Multipication Applique’ and Classment method is used to rank and categorize the agility, adaptability and alignment enablers. This study identified ten agility, adaptability and alignment factors for start-ups. It has been found that the key importance should be given to management involvement, conflict management, collaboration and information integration. This study primarily focused on the agility, adaptability and alignment factors in start-ups. This study will help academics and key stakeholders understand the aspects that lead to agility, adaptability and alignment in start-ups. Agility, adaptability and alignment concepts have had a major influence on the supply chain, but their implementation in start-ups has been less visible. Therefore, this is a novel attempt in this industry’s agility, adaptability and alignment.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-04-07
      DOI: 10.1108/JSTPM-05-2022-0083
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Identifying and prioritizing the factors affecting the knowledge flow in
           high-tech industries

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      Authors: Mohammad Reza Zahedi, Shayan Naghdi Khanachah, Shirin Papoli
      Abstract: The purpose of this study paper is to identify and prioritize the factors affecting the knowledge flow in high-tech industries. This research is applied in terms of purpose and descriptive-survey in terms of data collection method. This research has been done in a qualitative–quantitative method. In the qualitative part, due to the nature of the data in this study, expert interviews have been used. The sample studied in this research includes 35 managers and expert professors with experience in the field of knowledge management working in universities and high-tech industries who have been selected by the method of snowball. In the quantitative part, the questionnaire tool and DANP multivariate decision-making method have been used. In this study, a multicriteria decision-making technique using a combination of DEMATEL and ANP (DANP) was used to identify and prioritize the factors affecting the knowledge flow in high-tech industries. In this study, the factors affecting the knowledge flow, including 8 main factors and 31 subfactors, were selected. Human resources, organizational structure, organizational culture, knowledge communication, knowledge management tools, knowledge characteristics, laws, policies and regulations and financial resources were effective in improving knowledge flow, respectively. By studying the research, it was found that the study area is limited, and the previous work has remained at the level of documentation and little practical use has been done. In previous research, the discussion of knowledge flow has not been very open, and doing incomplete work causes limited experiences and increases cost and time wastage, and parallel work may also occur. Therefore, to complete the knowledge management circle and fully achieve the research objectives, as well as to make available and transfer the experiences of people working in this field and also to save time and reduce costs, the contents and factors of previous models have been counted. It is designed for high-tech industries, a model for the flow of knowledge.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-03-31
      DOI: 10.1108/JSTPM-01-2021-0011
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Entrepreneurial fear of failure and well-being of incubated and
           non-incubated startups during crises

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      Authors: Donard Games, Dessy Kurnia Sari, Nurul Khairiyyah, Hussain Albin Shaikh
      Abstract: The phenomenon of fear and anxiety can cause a decline in entrepreneurship. However, the validity of this assertion remains debatable, as opportunity-driven entrepreneurs may benefit from elevated uncertainty during a crisis. This study aims to examine entrepreneurial fear of failure and the well-being of opportunity-driven entrepreneurs in their startup stage during the COVID-19 outbreak. Opportunity-driven startups are oriented toward business growth but may need assistance from incubators. The study used a qualitative method, where ten participants from incubated and non-incubated startups in Indonesia were interviewed. Thematic analysis was conducted using NVivo 12 software to analyze the data. This study shows that the interviewees subjected to incubation tended to derive motivation from fear of failure. In contrast, nonincubated interviewees showed a propensity to experience fear of failure as repression and inhibition. Furthermore, the study highlights the correlation between entrepreneurial fear of failure and eudaimonic well-being. This study contributes to the literature with empirical results on fear of failure capturing the essence of entrepreneurial behavior during crises/pandemic in the context of business startups. It provides valuable insights into the policy implications for promoting innovation among startups in specific contexts.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-03-28
      DOI: 10.1108/JSTPM-03-2022-0052
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Co-working with robotic and automation technologies: technology anxiety of
           frontline workers in organisations

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      Authors: Som Sekhar Bhattacharyya
      Abstract: The advent of robotics and automation technologies was augmenting firm initiatives to attain competitive advantage. From a resource-based view perspective, human-led capabilities were important to operate with technology resource base of an organisation. This was evident for both manufacturing as well as services firms. However, employees as an individual confronted technology anxiety (TA) when they were working with new technologies like robotics and automation technologies. Thus, the purpose of this paper was to examine the factors causing TA. Given the novelty of this research study context a qualitative exploratory method was designed. For this research study, the data collected was through in-depth interviews conducted through open-ended semi-structured questionnaire. The data was collected from 62 frontline employees who were working with robotics and automation-based technologies in manufacturing firms. The authors applied thematic content analysis on collected data for analysis. Technology anxieties ranged from fear of complete inability to learn new technologies, failure to learn new technologies properly, incapability to implement the learned skills and job loss to younger technology savvy employees. Finally, there was anxiety over job loss as automation and robotic technologies over the years was expected to erode the employment of human workforce altogether. The author undertook the research study based upon the TA perspective advocated by Meuter et al. (2003) and Yang and Forney (2013). Furthermore, this research study in the context of robotics and automation-based technologies in the manufacturing sector applied the mental accounting theory (Thaler, 1999) and technology self-efficacy perspective (Huffman et al., 2013). Managers involved in the implementation of robotics and automation-based technologies were required to address TA of employees. Fear of job loss had to be addressed specially in a country like India. Anxiety regarding the ability to learn to work with robotics and automation technologies also was needed to be addressed by managers through adequate training and time for preparation. The benefits of robotics and automation-based technologies for employees as well as organisations have to be ascertained through open communication between the management and the frontline employees. To the best of the authors’ knowledge, this was one of the first empirical research studies which deliberated regarding TA in the context of frontline workers working with robotics and automation-based technologies in the manufacturing sector. This research study was based upon a combination of varied perspectives ranging from micro foundations theory, TA, mental accounting theory and technology self-efficacy perspective.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-03-28
      DOI: 10.1108/JSTPM-05-2022-0087
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Customers’ positive WOM toward m-banking: a standpoint of extended
           fairness theory and value-in-use

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      Authors: Xuan Cu Le
      Abstract: This paper aims to illuminate a mechanism of positive word of mouth (PWOM) toward mobile banking (m-banking) by extending the fairness theory (FAT) with satisfaction (SAT) and value-in-use (VIU). A research model is examined by obtaining data from a web-based survey of 398 respondents who have used m-banking in Vietnam. AMOS 21.0 software is applied to analyze the hypothetical model with covariance-based structural equation modeling. The results reveal that price fairness (PRI) is of primary importance of fairness perception (FAI) in m-banking, followed by informative fairness, procedural fairness, interactional fairness and distributive fairness. Furthermore, SAT and VIU play a vital role in developing PWOM. In addition, FAI exerts a positive influence on SAT and VIU. This study would help practitioners have the deep insights into affective and behavioral responses among customers and develop effective marketing trajectories to spur SAT, VIU and PWOM toward m-banking. The results hint that marketers may be tempted to simultaneously focus on the important dimensions of FAIs as they are indispensable to derive SAT and VIU from a customer perspective. This research assists governments and banks to adopt training programs and policies that will incite customer behaviors toward m-banking. The value of the work lies in the combination between FAT with SAT to enlighten FAI and PWOM toward m-banking in a developing country. To the best of the authors’ knowledge, this work is among the first to consider VIU that motivates PWOM. Moreover, this study links PRI to FAI to understand PWOM among Vietnamese customers.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-03-24
      DOI: 10.1108/JSTPM-07-2022-0105
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Cloud-based big data framework towards strengthening disaster risk
           reduction: systematic mapping

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      Authors: Mohd Naz’ri Mahrin, Anusuyah Subbarao, Suriayati Chuprat, Nur Azaliah Abu Bakar
      Abstract: Cloud computing promises dependable services offered through next-generation data centres based on virtualization technologies for computation, network and storage. Big Data Applications have been made viable by cloud computing technologies due to the tremendous expansion of data. Disaster management is one of the areas where big data applications are rapidly being deployed. This study looks at how big data is being used in conjunction with cloud computing to increase disaster risk reduction (DRR). This paper aims to explore and review the existing framework for big data used in disaster management and to provide an insightful view of how cloud-based big data platform toward DRR is applied. A systematic mapping study is conducted to answer four research questions with papers related to Big Data Analytics, cloud computing and disaster management ranging from the year 2013 to 2019. A total of 26 papers were finalised after going through five steps of systematic mapping. Findings are based on each research question. A specific study on big data platforms on the application of disaster management, in general is still limited. The lack of study in this field is opened for further research sources. In terms of technology, research in DRR leverage on existing big data platform is still lacking. In terms of data, many disaster data are available, but scientists still struggle to learn and listen to the data and take more proactive disaster preparedness. This study shows that a very famous platform selected by researchers is central processing unit based processing, namely, Apache Hadoop. Apache Spark which uses memory processing requires a big capacity of memory, therefore this is less preferred in the world of research.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-03-23
      DOI: 10.1108/JSTPM-03-2022-0049
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • The work in progress of a developing nation’s Triple Helix and its
           impact on patent commercialization. The case of Sri Lanka

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      Authors: Romaine Ferdinands, S.M. Ferdous Azam, Ali Khatibi
      Abstract: This study aims to contribute to the understanding of the innovation environment of a developing nation through the Triple Helix model, revealing the existing inter-relationships between the three Helixes of Academia–Industry–Government. It sets out to find out the relationship and impact of the three Helixes on the most crucial stage of the innovation process: the commercialisation of patents, and to ascertain if there is a varying impact determined by patent ownership. This cross-sectional study uses the survey method based on the views expressed by 220 Sri Lankan registered patent holders and categorised by organisational and individual ownership. The sample is drawn from the database of the National Intellectual Property Office of Sri Lanka and patents registered through the Patent Cooperation Treaty, extracted from the World Intellectual Property Organisation Patent Scope database. The survey was carried out in 2019 and limited to patents registered during the period 2010–2014. The empirical findings indicate weak inter-relationship between Academia support, Industry support and patent commercial success, while the support of the Government Helix is non-significant in the commercial stage. The findings also indicate two different support standards existing in each Helix for the two ownership groups. The study is limited to a five-year window in a relatively early period in the country’s innovation policy development. The study model is also limited by the non-inclusion of mediators such as government-backed affiliated agencies and academia technical transfer offices which if incorporated would improve the study model and be more reflective of the actual environment and their role as change agents bridging the transition to a hybrid Triple Helix. The study findings capture the inter-relationships of the Triple Helix existing in a developing country at the most crucial stage of the innovation process. It helps policymakers identify the gaps in each Helix that stands wanting and take measures to rectify them by creating a more favourable National Innovation System. An innovative environment that will facilitate patent holders achieve higher technological transfers and commercial success rates. The findings disclosure of two different support standards existing in each Helix for the two patent ownership groups poses a challenge for policymakers and challenges the core objective of increasing the commercial success of patents granted. The findings strengthen the need for a more robust support system to be put in place that would empower and facilitate the individual patent owner to increase the share of economic value arising from this underutilised patent group. This study contributes by furthering the Triple Helix model in a social context and micro-setting by operationalising the theoretical practices. The study also gives insight into each Helix’s interaction and contribution during the most crucial stage of innovation management in a developing economy and its impact on the two categories of patent ownership which is scarce.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-03-15
      DOI: 10.1108/JSTPM-06-2022-0095
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Higher education research performance parameters classified by systems
           theory: antecedents for the development of assessment models

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      Authors: Adhi Indra Hermanu, Diana Sari, Mery Citra Sondari, Muhammad Dimyati
      Abstract: This paper aims to identify and classify the parameters that construct the input, processes, output, productivity and outcome variables that affect performance. These parameters are used in the evaluation model to measure research performance in universities so that they can be used as the basis for making leadership policies both at the national and institutional levels. The design of this research is a quantitative research method using a survey questionnaire that was sent to the heads of research institutions at universities in Indonesia. To obtain these parameters, a test for determining the value of the loading factor was used. The authors found that input variable parameters consisted of 10 parameters; process variable consisted of 22 parameters; output variable parameters consisted of 8 parameters; productivity variable consisted of 4 parameters; and outcome variable parameters consisted of 10 parameters. One approach to obtain parameters is through systems theory, where every element that makes up the organization contributes to the achievement of goals. This study attempted to develop parameters in the performance appraisal model of systems theory-based research institutions that are adapted to trends in the direction of research in universities. These parameters are based on aspects of input, process, output, productivity and outcome.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-03-07
      DOI: 10.1108/JSTPM-05-2022-0089
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Cold supply chain of leafy green vegetables: a social network analysis
           approach

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      Authors: Muhammad Shabir Shaharudin, Yudi Fernando
      Abstract: Cold supply chain technology is critical for extending the shelf life of perishable leafy green vegetables. This study aims to investigate the concept of managing leafy green products using cold supply chain technology and visualise the findings. Using expert interviews and data visualisation approaches, this study examines how organisations deal with the complexity of cold supply chain processes and networks. Thematic data analysis was conducted. Two types of software were used to accomplish the research objectives. The first software used AntConc version 3.5.8 with word frequency (N-gram) analysis, whereas the second software, VOSViewer offered co-occurrence network visualisation and cluster analysis. The findings show that the appropriate design of cold chain technology is critical in ensuring the freshness and quality of leafy green vegetables. The primary goal of managing the complexity of the cold supply chain is to achieve product freshness and energy efficiency. Regardless of the importance of energy efficiency, cold supply chains require warehouse management solutions for transportation and storage. This study found that proper design and selection of appropriate technology in the cold supply chain have driven the companies to improve the firms’ competitive advantage while delivering the best quality of perishable leafy green food products. In addition, the freshness, quality, safety, and health of leafy green vegetables will be determined by the company’s capacity to handle long-distance transportation and select the appropriate distribution channels and storage. Warehouse management system technology was found to be secondary compared to cold chain technology, although distribution and warehousing practices are critical for supply chain performance. This study has established the conceptual indicators based on best practices and outcomes for the cold supply chain. This study argued that cold supply chain management and performance should be monitored independently. Furthermore, the theory of technological adoption can be expanded to include product nature as a driver. Finally, this study has established cold chain best practices based on a perishable supply chain perspective. The findings of this study can promote healthy foods to solve zero hunger and achieve sustainable development goals. Although this study demonstrates that technology improves supply chain practises, cold storage and logistics benefit the most from technological advancements. In contrast, non-cold supply chains benefit from technology-driven improvements in performance.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-02-28
      DOI: 10.1108/JSTPM-02-2022-0036
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • A systematic review of UTAUT2 constructs’ analysis among MSMEs in
           non-OECD countries

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      Authors: Yvonne Lee, WeiLee Lim, Ho Sai Eng
      Abstract: This paper aims to analyse the unified theory of acceptance and use of technology (UTAUT) and UTAUT2 constructs used in research on information and communication technology (ICT) adoption and use among micro, small and medium enterprises (MSMEs) in non-organisation for economic co-operation and development (OECD) countries. It also investigates the areas of ICT adoption along the value chain in studies using these constructs. Systematic literature review (SLR) was conducted, where 910 studies were retrieved manually in five academic databases. Forty-eight studies were finalised after four filtration levels. Majority of the studies were published within the past six years, and 85.42% were studies in the form of journal papers. UTAUT constructs more researched compared to UTAUT2 constructs. More than half of the studies investigated ICT application in value chain boundaries, while 16 studies were organisation-wide studies. With developments in MSMEs’ technology, the UTAUT2 model must be expanded to internal company operations including finance and infrastructure maintenance. To boost competitiveness and productivity, non-OECD authorities should focus on the cost and user-centric characteristics of MSMEs’ technology adoption. Although SLRs on UTAUT and UTAUT2 constructs have been attempted previously, this study contributes to the body of knowledge by focusing analysis on the application of those constructs on MSMEs in non-OECD countries and also by situating ICT adoption along the value chain of enterprises.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-02-28
      DOI: 10.1108/JSTPM-08-2022-0140
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Mobile financial services and household welfare in a developing economy:
           boon and bane

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      Authors: Sohana Wadud Ahmad, Winai Wongsurawat
      Abstract: This study aims to investigate whether the introduction of innovative financial products increases welfare for low-income households working in the manufacturing sector. Specifically, the authors measure the impact of mobile financial services (MFSs) on economic opportunities and wellbeing of garment factory workers in Bangladesh. The study is based on Amartya Sen’s Capabilities Approach. Close to 400 textile factory workers were interviewed about their experience using Bangladesh’s most popular MFS, and how their household welfare has changed over time. Results were tabulated and analyzed with simple statistical tools. While there remains an abundance of friction in the system, financial innovation still assisted low-income households in savings, and expedited and secured their fund transfers. The introduction of the new technology, especially when it is made mandatory, seems to have disempowered married women by reducing their financial independence from their husbands. This study should help policy makers and international bodies in their efforts to design and support the inclusive growth of mobile financial technology.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-02-27
      DOI: 10.1108/JSTPM-03-2022-0046
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Measuring research efficiency and its determining factors for Indonesian
           R&D institutions: does scientific publication make a difference'

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      Authors: Finik Mutia Afriana, Khoirunurrofik Khoirunurrofik
      Abstract: The outcomes of public research institutions (PRIs), also known as research and development (R&D) institutions, in developing countries, including Indonesia, are still dubious. This study aims to measure the efficiency of R&D institutions using the case of the Indonesian Institute of Sciences, with and without an assessment of the role of scientific publication. A panel data envelopment analysis (DEA) model is used to estimate the research efficiency of Indonesian R&D institutions during the period 2016–2019 based on the relationship between intellectual property (IP), research budgets and number of active researchers. The Tobit model is subsequently applied to analyze the factors that affect efficiency. The DEA analysis shows an average efficiency value of 0.361, implying that 42% of the decision-making units (DMUs) have above-average efficiency scores. When scientific publication is added as an output variable, the efficiency increases to an average of 0.545, resulting in 53% of the DMUs with above-average efficiency. The main implication is that scientific publications can increase the output of R&D institutions in Indonesia. This study recommends strengthening the research group establishment led by research professors along with setting acceptable high output targets. Researcher competence must be improved together with support for research collaboration among the different fields of science. Scientific publications should be considered part of IP measurement along with the type of mandate of each PRI. This study offers a method of evaluation of research efficiency that can be applied to institutions outside Indonesia, thus furthering the dialogue on science and technology policy management. This paper contributes to the literature by using a new and comprehensive method to measure research output – that of IP measurement, including new scientific publication. The implications provide action points for the governments to support R&D institutions and for research practitioners to augment research output.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-02-27
      DOI: 10.1108/JSTPM-04-2022-0076
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Impact of R&D expenditure on economic growth: evidence from emerging
           economies

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      Authors: Le Thanh Tung, Le Nguyen Hoang
      Abstract: Emerging economies have been highlighted as an important growth source of the global economy. However, this group of countries has not received enough academic attention yet. Therefore, this study aims to identify the impact of research and development (R&D) expenditure on economic growth in emerging economies. The theoretical framework of the production function is applied to quantitatively analyse the impact of R&D expenditure on economic growth with a sample of 29 emerging economies in the period between 1996 and 2019. The panel cointegration test confirms the existence of long-run cointegration relationships between economic growth and independent variables in these emerging economies. Besides, the estimated results show that the national R&D expenditure has positive effects on economic growth from both direct and interaction dimensions. This evidence has filled the empirical research gap in the R&D-growth nexus in the case of emerging economies. Finally, while gross capital and education have positive impacts on growth, corruption has a harmful effect on economic growth in these countries. The results highlight that policymakers should enhance R&D expenditure and R&D activities as the key national development strategy. The investment in R&D not only helps emerging economies avoid the middle-income trap but also pushes these countries to successfully join the group of developed countries. To the best of the authors’ knowledge, this research is among the first to examine the impact of R&D expenditure on economic growth with a homogeneous sample of emerging economies. The results are obviously helpful for policymakers to use R&D as the key development strategy for supporting economic growth in emerging economies in the future.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-02-09
      DOI: 10.1108/JSTPM-08-2022-0129
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Idiosyncrasies, isomorphic pressures and decoupling in technology platform
           business

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      Authors: Nofie Iman
      Abstract: This study aims to explore the ways and contexts in which fintech firms are being developed, operated in the market and responds to competitive pressures and technological changes through isomorphism and decoupling mechanism. How can new technology platform business successfully distinguish themselves from competitors while also ensuring that they are seen as legitimate and appropriate' This paper draws on a case study of fintech start-ups in Indonesia. This study shows that managing market pressures for distinctiveness (customer-appealing) versus business pressures for profits (investor returns) drives firms’ quest for optimal distinctiveness. It is evident that fintech firms increase their control by consolidating themselves through their industrial association and by forming a close relationship with regulators. However, to escape the iron cage of the field, they increasingly control the coupling of profitability and compliance. Through a qualitative-inductive approach, this study provides insights into technological development of platform business in the context of financial services and responsive movement towards cashless society.
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-02-09
      DOI: 10.1108/JSTPM-12-2021-0190
      Issue No: Vol. ahead-of-print, No. ahead-of-print (2023)
       
  • Editorial: Digital innovation, competitiveness and governments: insights
           from Oman and other countries in the digital era

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      Authors: Patricia Ordoñez de Pablos
      Abstract: Editorial: Digital innovation, competitiveness and governments: insights from Oman and other countries in the digital era
      Citation: Journal of Science and Technology Policy Management
      PubDate: 2023-08-14
      DOI: 10.1108/JSTPM-09-2023-218
      Issue No: Vol. 14, No. 5 (2023)
       
 
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