Hybrid journal * Containing 2 Open Access article(s) in this issue * ISSN (Print) 2053-4620 - ISSN (Online) 2053-4639 Published by Emerald[362 journals]
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Authors:Zakee Saadat, A.M. Sultana Abstract: Gender disparity is a global phenomenon where females outnumber male participants. It has been observed that males are the early leaver from higher education, thus reflecting a severe concern about social instability. Malaysia is a prominent example where females outnumber males in higher education. In this context, this paper aims to examine the effect of individual, social and financial factors on the higher education self-efficacy of male and female students. It develops a comprehensive understanding of gender-based decision factors in pursuing higher education. The hypothesis was formed based on a comprehensive literature review following the hypothetico-deductive positivist approach. These hypotheses were tested based on a sample of 250 respondents. A multiple regression analysis was deployed to test the relationship between the dependent variable and its predictors. The results suggest that male and female students’ self-efficacy depends on five determinants, i.e. family influence, peer influence, career expectancy outcome, gender roles and institutional factors. Male students tend to be influenced more by these five determinants than females. Additionally, male students with better financial backgrounds are more likely to have higher self-efficacy, whereas gender roles negatively affect male and female students’ self-efficacy for higher education. The breakout of COVID-19 resulted in the selection of limited students in Malaysia. Due to restricted movement orders, it was impossible to reach out to the students for data collection. Future research could include a broader area to include multiple other regions of Malaysia. For a broader aspect, the study could be conducted in other areas/countries where the problem of less male participation exists. The relationship between higher education self-efficacy is assessed with social, financial and institutional factors for male and female students. It will enable the stakeholders and policymakers to make better decisions in increasing the self-efficacy of students to attain equity in higher education institutions. The finding of this paper will assist in increasing male participation in higher education institutions to avoid any social instability. This paper contributes to the literature in understanding the causes of gender gap reversal, focusing on Malaysian higher education institutions. It also provides empirical evidence to look at potential factors that affect the higher education self-efficacy of male and female students. Citation: Journal of Science and Technology Policy Management PubDate: 2023-05-19 DOI: 10.1108/JSTPM-10-2022-0165 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Ridha Aulia Rahmi, Putu Wuri Handayani Abstract: The low adoption of mobile banking (m-banking) in Indonesia and limited research on the adoption of m-banking motivate this research to understand the factors needed in developing m-banking to support the achievement of the national digital economy strategy in creating a digital ecosystem in Indonesia. This study aims to analyze the individual perspective factors that influence the adoption of m-banking applications in Indonesia. This study used a quantitative approach using an online questionnaire to survey 444 respondents who used m-banking applications in Indonesia. The data obtained were processed using covariance-based structural equation modeling. The results showed that health consciousness, the availability of resources, personal innovativeness and perceived information quality factors influenced the adoption of mobile banking applications in the static stage. In addition, this study found that one adoption stage could positively impact another adoption stage in adopting m-banking applications. The development of m-banking can be promoted by considering the readiness of operational support infrastructure, regulations and application development, including functionality, security and user experience. Superior m-banking has implemented an end-to-end banking process with integrated customer relationship management (CRM) that supports cross-selling features according to user needs. This study addresses the knowledge gap on individual perspectives that influence m-banking applications adoption. The authors integrate the e-government adoption model and CRM model in this study. Citation: Journal of Science and Technology Policy Management PubDate: 2023-05-16 DOI: 10.1108/JSTPM-01-2022-0008 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Sanjay Kumar Tyagi, Raghunathan Krishankumar Abstract: The purpose of this study is to analyze the combined effect of eight factors – performance expectancy (PE), effort expectancy (EE), hedonic motivation (HM), system quality (SQ), information quality (IQ), service quality (SEQ), digital literacy (DL) and computer anxiety (CA) on learners’ behavioral intention (BI) toward the adoption of e-learning in higher education institutions (HEIs) in India. The study used factors from two theoretical models, the extended Unified Theory of Acceptance and Use of Technology and the DeLone and McLean Information Systems Success model. The study also considered DL and CA as additional factors because they could affect a learner’s intention in a developing country like India. Data were collected from three HEIs in Southern India and analyzed using fuzzy qualitative and comparative analysis (fsQCA). The results of the study emphasize the importance of considering both individual and technological factors in e-learning adoption and provide evidence for the significance of integrating multiple theories in understanding the complex relationship between factors and learners’ BI. Four different configurations of the eight factors: EE*HM*SQ*IQ*SEQ*DL*∼CA; PE*EE*HM*SQ*IQ*DL*CA; PE*EE*HM*IQ*SEQ*DL*CA; and PE*EE*SQ*IQ*SEQ*DL*CA found to be sufficient to cause learners’ BI to use e-learning. This study explores the complex relationship between different factors and learners’ intention to adopt e-learning using the fsQCA method. These findings may need further validation in HEIs across different geographical locations. This study provides practical insights for HEIs in India and other developing countries on how different factors combine and interact to determine e-learning adoption in multiple contexts. Using fsQCA as a novel and rigorous method, this study uncovers the complex and nonlinear causal relationships among various factors that affect e-learning adoption. This study provides a holistic and contextualized understanding of e-learning adoption in a developing country’s scenario. This study can inform educators and policymakers on how to design and implement effective e-learning strategies that suit different learner profiles and contexts. Citation: Journal of Science and Technology Policy Management PubDate: 2023-05-15 DOI: 10.1108/JSTPM-02-2023-0022 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Phoebe Yueng-Hee Sia, Siti Salina Saidin, Yulita Hanum P. Iskandar Abstract: Considering the limited understanding of determinants influencing the adoption of smart mobile tourism app (SMTA) featuring augmented reality (AR) and big data analytics (BDA), privacy concern (PC) and the risk of privacy information disclosure (PI) have threatened SMTA adoption. This study aims to propose an expanded consumer acceptance and use of information technology (UTAUT2) model by including new contextual components, integrated with privacy calculus theory (PCT) model to examine the determinants influencing behavioural intention (BI) to use SMTA. Personal innovativeness (IN) and privacy information disclosure (PI) are incorporated in UTAUT2 model to determine its effect on SMTA featuring AR and BDA technologies from smart perspective. Both privacy concern (PC) and privacy risk (PR) derived from PCT model are also included to determine its influences on an individual's willingness to disclose privacy information for better-personalised services. We collected responses from 392 targeted participants, resulting in a strong response rate of 84.66%. These responses were analysed statistically using structural equation modeling in both SPSS 22.0 and SmartPLS 3.0. Findings showed that personal innovativeness (IN), habit (HT) and performance expectancy (PE) significantly affect behavioural intention (BI) while privacy concern (PC) significantly affect privacy information disclosure (PI) to use SMTA. In contrast, effort expectancy (EE), hedonic motivation (HM) and privacy information disclosure (PI) had no significant effects on behavioural intention (BI) while privacy risk (PR) had no significant effects on privacy information disclosure (PI) to use SMTA. The study findings help tourism practitioners in better comprehending recent trends of SMTA adoption for establishing targeted marketing strategies on apps to improve service quality. In addition, it enables app development companies acquire app users’ preferences to enhance their app development for leading app usage. Citation: Journal of Science and Technology Policy Management PubDate: 2023-05-15 DOI: 10.1108/JSTPM-05-2022-0088 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Eric Amankwa, Godfred Amissah, Richard Okoampa-Larbi Abstract: The purpose of this study is to offer a conceptual model that bridges gaps in the current research by combining constructs from the health belief model (HBM) and theory of planned behaviour (TPB). Furthermore, the researchers applied the constructed model to analyse the determinants of workers’ intentions to use e-wallet payment options for business transactions rather than physical currency during the ongoing COVID-19 pandemic. Finally, the paper examines whether there are any significant variations in the usage intentions of Ghanaian workers in the formal and informal sectors. The non-probability convenience sampling technique was used to compile the primary respondents among Ghanaian users of e-wallets. Based on constructs derived from the HBM and TPB, an online survey involving the use of a questionnaire was administered to collect quantitative data from 285 formal and informal sector workers in Ghana. Data collected was analysed using the partial least squares-structural equation modelling approach involving the measurement, structural model tests, hypothesis tests and multi-group analysis (MGA) tests. This study reveals that workers’ attitudes, subjective norms and perceived susceptibility as the main determinants of intentions to use e-wallets, as the analysis of data lends support to hypotheses involving these constructs. Perceived behavioural control was however not supported by the data analysis as a determinant of workers’ intention. Finally, there were no significant differences between e-wallet usage intentions of formal and informal sector workers in Ghana. Given the ongoing pandemic, the study recommends that governments of emerging economies should formulate policies that promote the use of e-wallets, to reduce the spread of COVID-19 and at the same time contribute to the quest for a cashless economy. However, the results of the study are only based on data collected from workers in Ghana. Therefore, practitioners should apply the recommendations with discretion and make modifications where necessary. The results of the study also provide evidence from the context of a developing country that can support future academic pursuits. This study provides evidence that influences practitioners’ decisions and practices regarding the design and implementation of e-wallet services and innovations among workers in the formal and informal sectors of the economy. This study provides useful business insights to user acquisition managers, marketing managers and business development managers during the formulation of policies, strategies and approaches for their mobile wallet subscriber base. Moreover, to the best of the authors’ knowledge, this study is one of the first to apply the constructs of the HBM (mainly applied in health research) to the study of workers’ intentions to use e-wallets. It, therefore, makes a significant contribution to the existing literature by examining the combined effects of the constructs of the HBM and the TPB on workers’ intention to use e-wallets. Citation: Journal of Science and Technology Policy Management PubDate: 2023-05-15 DOI: 10.1108/JSTPM-09-2021-0137 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:A.J. George, Julie-Anne Tarr Abstract: To increase university–industry collaboration and research commercialisation, the Australian government recently introduced the Intellectual Property (IP) Framework, a set of online standard contracts. This follows a predecessor standard contract initiative, the IP Toolkit, which has not previously been evaluated. This paper aims to examine standard contracting in the innovation sector, tracing the policymaking behind the IP Toolkit using the lens of Macneil’s relational contract theory, to assess prospects of success for the new IP Framework, and similar initiatives in other jurisdictions. This is a disciplined-configurative case study, drawing on qualitative secondary data analysis and applying Macneil’s relational contracting theory to guide case construction and generate hypotheses around likely success of standard contracting initiatives (stakeholder sentiment, stakeholder adoption). Within-case analysis process-traces development of the IP Toolkit, to discover what the policymakers wanted, knew and computed – and to detail observable implications Macneil’s theory predicts. Its themes are triangulated with multiple sources. The case study, via Macneil’s theory, confirms the first hypothesis (resistant stakeholder sentiment) and partly validates the second hypothesis (low levels of adoption), demonstrating limited suitability of standard contracting in the dynamic and highly uncertain space of university–industry collaboration. The study provides insights into the limited role that standard contracts can play in improving national collaborative research and development performance. This is a novel theory-driven case study triangulated with previously unpublished data on the IP Toolkit’s website usage, and data from recent consultations on the new IP Framework. It has broader implications for other jurisdictions considering adoption of the standard contract model. Citation: Journal of Science and Technology Policy Management PubDate: 2023-05-09 DOI: 10.1108/JSTPM-11-2021-0175 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Shivangi Verma, Naval Garg Abstract: Post-millennial youths are well equipped with internet technology and computers since birth and find it easier to operate computers and technologies than their previous generations. With the advancement of technology, the ethical dilemma associated with its use has evolved. This paper aims to develop and validate a measurement scale for the ethical orientation of post-millennial technology usage by capturing the key factors that best describe the behavior adopted by students. A systematic scale development procedure was used, involving both reviews of the literature and focus group discussions to generate the items that specify the domain of this study. After generating items, exploratory factor analysis and confirmatory factor analysis were applied to identify latent constructs of techno-ethical orientation. Lastly, the scale was subjected to reliability and validity testing. The study found that the techno-ethical orientation scale has five dimensions: privacy concerns, classroom behavior, accessibility dilemma, social media usage and assignment ethics. Overall, a scale comprising 17 statements was derived. The findings of our study attempt to augment the growing efforts to explore all facets of techno-ethics. It is probably the first attempt to develop a valid and reliable scale for the techno-ethical orientation of post-millennial. This scale could be used by academicians and practitioners to assess the techno-ethical orientation of post-millennial for positive interventions. This study derives a new reliable and valid scale for measuring the techno-ethical orientation of post-millennial toward technology usage. Citation: Journal of Science and Technology Policy Management PubDate: 2023-05-05 DOI: 10.1108/JSTPM-05-2022-0090 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Waqar Ahmed, Noman Islam, Hafsa Naeem Qureshi Abstract: Technological development has been a cornerstone of any emerging economy in the past few years. Blockchain has emerged as a promising technology in the past few years, revolutionizing business dynamics. There is always a concern or hesitation during such novel technological innovation. This paper aims to investigate the blockchain technology (BCT) implementation and acceptance in the supply chain function domain. The proposed model is based on the Technology Readiness Index (TRI) and extended theory of planned behavior (TPB). The responses were collected from information technology (IT) professionals working at management positions in various manufacturing industries. A total of 147 usable responses were collected for analyzing hypotheses using structural equation modeling. As per the findings, perceived ease of use significantly impacts perceived usefulness and attitude toward technology acceptability. Perceived usefulness is significant to attitude toward use. Trust in technology has a significant impact on building up the attitude to use the technology. The novelty of this work lies in gauging the acceptability of new ways and means of transacting among supply chain professionals and decision-makers. This study provides a broader perspective regarding reluctance and acceptance of the BCT in the developing country that may help the technologist to elucidate better for smooth adoption. Citation: Journal of Science and Technology Policy Management PubDate: 2023-05-04 DOI: 10.1108/JSTPM-06-2022-0097 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Salman Khan, Safeer Ullah Khan, Ikram Ullah Khan, Sher Zaman Khan, Rafi Ullah Khan Abstract: This study aims to explore the consumers’ choices of mobile payments (m-payments) using a comprehensive unified model. The financial technology for digital m-payment has been increasingly introduced in the market, yet their acceptance has remained low. This study uses the unified theory of acceptance and use of technology (UTAUT) with additional constructs of social influence, trust, anxiety, personal innovativeness and grievance redressal (GR). Structural equation modeling is used to evaluate the predictive model of attitudes toward m-payment. Individuals’ responses to questions regarding their attitude and intention to accept m-payment were gathered and examined through the lens of extended UTAUT model. While the model supports TAM classical role, empirical examination of the model revealed that users’ attitudes and intentions are influenced by trust, personal innovativeness and social influence. Moreover, intention to use and GR are significant positive predictors of m-payment usage behavior. M-payment provides customers with new digital payment platforms while providing businesses and marketing agents with more alternatives for online marketing. However, there is not much reported about m-payment adoption in Pakistan. This research introduces and evaluates new constructs that were not included in the original model. In Pakistan, to the best of the authors’ knowledge, this is a first of its kind of research which is purely based on the customers’ perspective of m-payment adoption. Citation: Journal of Science and Technology Policy Management PubDate: 2023-05-03 DOI: 10.1108/JSTPM-07-2021-0110 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Razib Chandra Chanda, Salmi Mohd Isa, Tofayel Ahmed Abstract: The purpose of this study is to examine the contribution of environmental knowledge and environmental sensitivity on the green purchasing intention of Bangladeshi consumers by using an extended theory of planned behavior. Quantitative research method was used to collect 369 data by using a convenient sampling method. Data was analyzed using partial least square while a structural equation model was applied to measure causal relations among the variables. The findings of this study demonstrate that subjective norms, attitude toward green products and perceived behavioral control have a positive and significant relationship with green purchasing intention. Moreover, environmental knowledge has also a positive and significant relationship with environmental sensitivity. There is a positive and significant association between environmental sensitivity and attitude toward green products, while the relationship between environmental knowledge and attitude toward green products was found insignificant. Quality of green products does not moderate the relationship between attitude toward green products and green purchasing intention. The results further indicate that environmental sensitivity mediates the relationship between environmental knowledge and attitude toward green products. Attitude toward green products also mediates the relationship between environmental sensitivity and green purchasing intention. At the same time, environmental sensitivity and attitude toward green products jointly mediate the relationship between environmental knowledge and green purchasing intention. However, attitude toward green products does not mediate the relationship between environmental knowledge and green purchasing intention. This study may be used to guide managers who are planning to launch green products in the Bangladeshi market for choosing their target markets and a great insight for the government to produce environmentally friendly consumption policy for citizens and environmental conservation. Citation: Journal of Science and Technology Policy Management PubDate: 2023-05-01 DOI: 10.1108/JSTPM-03-2022-0044 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Yaser Hasan Salem Al-Mamary, Malika Anwar Siddiqui, Shirien Gaffar Abdalraheem, Fawaz Jazim, Mohammed Abdulrab, Redhwan Qasem Rashed, Abdulsalam S. Alquhaif, Abubakar Aliyu Alhaji Abstract: The purpose of this study is to identify the factors that influence the willingness of Saudi Arabian students from four universities in Saudi Arabia, to adopt learning management systems (LMSs). This will be accomplished by using two popular technology acceptance models unified theory of acceptance and use of technology (UTAUT) and theory of planned behavior (TPB). In total, 445 undergraduates from four Saudi educational institutions participate in filling out the study questionnaire. To investigate the correlations between the variables, the study used structural equation modeling for data analysis. The results of the study show that effort expectancy (EE), subjective norm (SN), attitude toward behavior (ATB) and perceived behavioral control (PBC) are found to be substantially connected with their intentions to use (ITU) LMSs. The findings also show that there is a strong relationship between students’ intentions and their actual use of LMSs. Like many studies, this research has some limitations. The primary limitation is that the findings of the study cannot be extrapolated to other settings since the report’s analysis and investigation were limited to four Saudi universities. Therefore, to generalize the study’s findings, similar research needs to be conducted in other Gulf and similar cultural universities. The integrated model identifies key factors that influence the intent of Saudi Arabian students to use LMS, including EEs, social influence, ATB and PBC. This model can help develop solutions for the obstacles that prevent students from using LMS. The findings can be used to provide assistance to increase the likelihood of LMS acceptance as part of the educational experience. The model may also inspire further research on this topic in the Gulf nations, particularly in Saudi Arabia. As none of the relevant studies conducted previously in Saudi Arabia has integrated the two models to study the students’ ITU LMSs, this study combines two major theories, TPB and UTAUT, in the context of Saudi Arabia, contributing to the field of technology use in education by expanding empirical research and providing a thorough understanding of the challenges associated with the use of LMS in Saudi universities. This study should be viewed as filling a crucial gap in the field. Moreover, this integrated model, using more than one theoretical perspective, brings a thorough comprehension of the barriers that hinder students’ adoption of LMSs in the academic context in Saudi Arabia and thus assists in making effective decisions and reaching viable solutions. Citation: Journal of Science and Technology Policy Management PubDate: 2023-04-28 DOI: 10.1108/JSTPM-04-2022-0068 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Syed Alamdar Ali Shah, Bayu Arie Fianto, Asad Ejaz Sheikh, Raditya Sukmana, Umar Nawaz Kayani, Abdul Rahim Bin Ridzuan Abstract: The purpose of this study aims to examine the effect of fintech on pre- and post-financing credit risks faced by the Islamic banks. This research uses primary data for fintech awareness and adoption and secondary data of various financial and economic variables from 2009 to 2021. It uses baseline regression to identify moderation of fintech controlling gross domestic products, size, return on assets and leverage. The findings are confirmed using robustness against key variable bias. It also uses a dynamic panel two-stage generalized method of moments for endogeneity. The study finds that the fintech awareness and adoption are not the same across all Islamic countries. The Asia Pacific region is far ahead of the other two regions where Indonesia is ahead in terms of fintech awareness and adoption, and Malaysia is ahead in terms of reaping its benefits in credit risk management. Fintech affects prefinancing credit risk significantly more than postfinancing credit risk. Also, the study finds that Islamic banks suffer from the problem of “Adverse selection under Shariah compliance.” This research invites regulators to introduce fintech in Islamic banks on war footing. Similar studies can be conducted on the role of other risks such as operational and market risks. Fintech will also help in improving the risk profile and stability of Islamic banks against systemic risks and financial crises. This research has variety of originalities. First, it is the pioneering study that addresses the effect of fintech pre- and post-financing credit risks in Islamic banks. Second, it identifies “Adverse selection under Shariah compliance” for Islamic banks. Third, it helps identify how fintech can be useful in reducing credit risk that will help in reducing capital charge for regulatory capital. Citation: Journal of Science and Technology Policy Management PubDate: 2023-04-28 DOI: 10.1108/JSTPM-06-2022-0104 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Bokolo Anthony Jnr Abstract: Disasters and pandemics pose challenges to health-care provision. Accordingly, the need for adopting innovative approach is required in providing care to patient. Therefore, the purpose of this study is to present telehealth as an innovative approach for providing care to patients and reducing spread of the infection and advocates for the adoption of telehealth for digitalized treatment of patients. An integrative review methodology of existing evidence was conducted to provide implications for integration of telehealth for digitalized treatment of patients. This paper draws on Technology Organization Environment (TOE) framework to develop a model and propositions to investigate the factors that influence telehealth adoption from the perspective of the supply side and the demand side of medical services. Findings from this study discuss applications adopted for telehealth and recommendations on how telehealth can be adopted for medical-care delivery. More importantly, the findings and propositions of this study can act as a roadmap to potential research opportunities within and beyond the pandemic. In addition, findings from this study help provide guidelines on how health practitioners can rapidly integrate telehealth into practice for public health emergencies. This study identifies the social, technological and organizational factors that influence telehealth adoption, and opportunities of adopting telehealth during the public health emergencies. This study concludes that specific policy changes to improve integration of interoperable solutions; data security; better physical infrastructures; broadband access; better transition and workflow balance; availability of funding and remuneration; regulations and reimbursement; awareness; and training will improve telehealth adoption during public health emergencies. Citation: Journal of Science and Technology Policy Management PubDate: 2023-04-27 DOI: 10.1108/JSTPM-05-2022-0079 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Jean Paolo Gomez Lacap, Melody Narisma Plaza, Jamielene Caballero, Maricar dela Cruz Abstract: This study aims to explore the influence of perceived value, enjoyment and novelty of fast-food chains’ smart retailing technology (SRT) on Filipino consumers’ attitude and loyalty. Purposive sampling was used in identifying the respondents (N = 343). The participants were composed of consumers of the leading fast-food chains in the Philippines, where SRT using self-service ordering kiosks is being implemented. The hypotheses were explored using partial least squares path modeling, and predictive-causal was the study’s research design. The results reveal that, among the factors, perceived enjoyment substantially contributes to the formation of favorable consumers’ attitude toward SRT. Moreover, perceived value was found to have a moderate effect on attitude while perceived novelty showed small impact. In terms of consumers’ attitude and loyalty, the two variables were found to have large positive and significant relationship. The moderation analysis shows that consumers’ attitude toward SRT has medium indirect effect on the relationship between perceived enjoyment and loyalty, while there is small indirect influence on the links between perceived value and loyalty, and between perceived novelty and loyalty. As more and more fast-food establishments are adopting the use of SRT via self-ordering kiosks, the present study is the only study in the Philippine context that explores how perceived value, enjoyment and novelty affect consumers’ attitude and loyalty. Citation: Journal of Science and Technology Policy Management PubDate: 2023-04-19 DOI: 10.1108/JSTPM-09-2022-0159 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Tri Sulistyaningsih, Mohammad Jafar Loilatu, Ali Roziqin Abstract: Smart urban governance research has progressed over the past few decades following changes and increasingly complicated city management difficulties. Therefore, the purpose of this paper is to use a scoping review and bibliometric analysis to examine all the publications on smart urban governance, especially in Asia. A total of 1,900 smart urban governance articles indexed in the Scopus database was analyzed through scoping review and bibliometric analysis. The articles were analyzed by the number of publications per year, contributing countries, subject areas, authors, cited documents, related issues and cited papers. Furthermore, VOSviewer was used to provide a visual analysis of the co-occurrence of keywords. This study indicated that urban smart governance publications continue to increase yearly. Even though the area of analysis is Asia, the USA and China seriously contributed to the analysis. Therefore, the topic of smart urban governance has become a discussion for scholars in the international. From the Scopus database analysis, the top three subject areas are social sciences (28%), environmental science (20%) and medicine (16%). The synthesis using bibliometric analysis by VOSviewer obtained 13 clusters. This study only focuses on the Scopus database and one specific topic, using one bibliometric analysis tool. Meanwhile, national and international index databases are not used. This paper examined publication trends on smart urban governance. This paper provided a comprehensive analysis of topic-specific knowledge areas based on previous studies. Additionally, this paper suggested the direction of the development of smart urban governance in the future. Citation: Journal of Science and Technology Policy Management PubDate: 2023-04-12 DOI: 10.1108/JSTPM-03-2022-0045 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Bokolo Anthony Jnr Abstract: As the novel coronavirus 2019 (COVID-19) impacts the world, software practitioners are collaboratively working remotely from home. The pandemic has disrupted software practitioners’ productivity forcing changes to agile methodology adopted by software practitioners in software organizations. Therefore, this study aims to provide implication on the issues and recommendations for improving software practitioners’ productivity and also examine the impact of the COVID-19 pandemic on agile software development. This paper adopts a narrative literature review to provide early assessment based on secondary data from the literature and available document reports from studies published from 2019 to 2022 to explore software practitioners’ productivity and agile software development during the working from home directive amidst the COVID-19 pandemic. A total of 60 sources which met the inclusion criteria were used to provide preliminary evidence grounded on secondary data from the literature. Descriptive analysis was used to provide qualitative findings from the literature. Findings from this study present the significance of working from home directive on agile software development and software practitioners’ productivity. More importantly, findings from the secondary data shed light on software practitioners’ productivity adopting agile software development amidst the COVID-19 pandemic. Additionally, the findings present virtual collaborative platforms used by software practitioners, technical and social barriers of agile software development during the pandemic and recommendations for remote agile software development. This study explores the significance of working from home directive on software practitioners’ productivity during COVID-19 pandemic and further investigates how are software practitioners’ productivity adopting agile software development practices amidst the COVID-19 pandemic. Besides, this study discusses the challenges software practitioners currently face and offers some strategies to bridge the gaps in agile software development to help software practitioners, system developers, software managers and software organizations adapt to the changes caused by the pandemic. Citation: Journal of Science and Technology Policy Management PubDate: 2023-04-12 DOI: 10.1108/JSTPM-05-2022-0093 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Aswathy Sreenivasan, M. Suresh Abstract: When coping with uncertainties, three characteristics distinguish firms: agility, adaptability and alignment (triple-A). Based on significant field research, the triple-A highlights the significance of coordinating agility, adaptability and alignment. Start-ups are facing a lot of challenges in this turbulent environment. However, this sector is undergoing a major transformation. Agility, adaptability and alignment concepts have had a major influence on the supply chain, but their implementation in start-ups has been less visible. This paper aims to identify, analyze and categorize the enablers for agility, adaptability and alignment in start-ups using the total interpretive structural modeling (TISM) approach. In addition to the scheduled interview, a closed-ended questionnaire was used to collect data. To identify how the factors interact, the TISM technique is used, and the Matriced’Impacts Croises-Multipication Applique’ and Classment method is used to rank and categorize the agility, adaptability and alignment enablers. This study identified ten agility, adaptability and alignment factors for start-ups. It has been found that the key importance should be given to management involvement, conflict management, collaboration and information integration. This study primarily focused on the agility, adaptability and alignment factors in start-ups. This study will help academics and key stakeholders understand the aspects that lead to agility, adaptability and alignment in start-ups. Agility, adaptability and alignment concepts have had a major influence on the supply chain, but their implementation in start-ups has been less visible. Therefore, this is a novel attempt in this industry’s agility, adaptability and alignment. Citation: Journal of Science and Technology Policy Management PubDate: 2023-04-07 DOI: 10.1108/JSTPM-05-2022-0083 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Mohammad Reza Zahedi, Shayan Naghdi Khanachah, Shirin Papoli Abstract: The purpose of this study paper is to identify and prioritize the factors affecting the knowledge flow in high-tech industries. This research is applied in terms of purpose and descriptive-survey in terms of data collection method. This research has been done in a qualitative–quantitative method. In the qualitative part, due to the nature of the data in this study, expert interviews have been used. The sample studied in this research includes 35 managers and expert professors with experience in the field of knowledge management working in universities and high-tech industries who have been selected by the method of snowball. In the quantitative part, the questionnaire tool and DANP multivariate decision-making method have been used. In this study, a multicriteria decision-making technique using a combination of DEMATEL and ANP (DANP) was used to identify and prioritize the factors affecting the knowledge flow in high-tech industries. In this study, the factors affecting the knowledge flow, including 8 main factors and 31 subfactors, were selected. Human resources, organizational structure, organizational culture, knowledge communication, knowledge management tools, knowledge characteristics, laws, policies and regulations and financial resources were effective in improving knowledge flow, respectively. By studying the research, it was found that the study area is limited, and the previous work has remained at the level of documentation and little practical use has been done. In previous research, the discussion of knowledge flow has not been very open, and doing incomplete work causes limited experiences and increases cost and time wastage, and parallel work may also occur. Therefore, to complete the knowledge management circle and fully achieve the research objectives, as well as to make available and transfer the experiences of people working in this field and also to save time and reduce costs, the contents and factors of previous models have been counted. It is designed for high-tech industries, a model for the flow of knowledge. Citation: Journal of Science and Technology Policy Management PubDate: 2023-03-31 DOI: 10.1108/JSTPM-01-2021-0011 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Donard Games, Dessy Kurnia Sari, Nurul Khairiyyah, Hussain Albin Shaikh Abstract: The phenomenon of fear and anxiety can cause a decline in entrepreneurship. However, the validity of this assertion remains debatable, as opportunity-driven entrepreneurs may benefit from elevated uncertainty during a crisis. This study aims to examine entrepreneurial fear of failure and the well-being of opportunity-driven entrepreneurs in their startup stage during the COVID-19 outbreak. Opportunity-driven startups are oriented toward business growth but may need assistance from incubators. The study used a qualitative method, where ten participants from incubated and non-incubated startups in Indonesia were interviewed. Thematic analysis was conducted using NVivo 12 software to analyze the data. This study shows that the interviewees subjected to incubation tended to derive motivation from fear of failure. In contrast, nonincubated interviewees showed a propensity to experience fear of failure as repression and inhibition. Furthermore, the study highlights the correlation between entrepreneurial fear of failure and eudaimonic well-being. This study contributes to the literature with empirical results on fear of failure capturing the essence of entrepreneurial behavior during crises/pandemic in the context of business startups. It provides valuable insights into the policy implications for promoting innovation among startups in specific contexts. Citation: Journal of Science and Technology Policy Management PubDate: 2023-03-28 DOI: 10.1108/JSTPM-03-2022-0052 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Som Sekhar Bhattacharyya Abstract: The advent of robotics and automation technologies was augmenting firm initiatives to attain competitive advantage. From a resource-based view perspective, human-led capabilities were important to operate with technology resource base of an organisation. This was evident for both manufacturing as well as services firms. However, employees as an individual confronted technology anxiety (TA) when they were working with new technologies like robotics and automation technologies. Thus, the purpose of this paper was to examine the factors causing TA. Given the novelty of this research study context a qualitative exploratory method was designed. For this research study, the data collected was through in-depth interviews conducted through open-ended semi-structured questionnaire. The data was collected from 62 frontline employees who were working with robotics and automation-based technologies in manufacturing firms. The authors applied thematic content analysis on collected data for analysis. Technology anxieties ranged from fear of complete inability to learn new technologies, failure to learn new technologies properly, incapability to implement the learned skills and job loss to younger technology savvy employees. Finally, there was anxiety over job loss as automation and robotic technologies over the years was expected to erode the employment of human workforce altogether. The author undertook the research study based upon the TA perspective advocated by Meuter et al. (2003) and Yang and Forney (2013). Furthermore, this research study in the context of robotics and automation-based technologies in the manufacturing sector applied the mental accounting theory (Thaler, 1999) and technology self-efficacy perspective (Huffman et al., 2013). Managers involved in the implementation of robotics and automation-based technologies were required to address TA of employees. Fear of job loss had to be addressed specially in a country like India. Anxiety regarding the ability to learn to work with robotics and automation technologies also was needed to be addressed by managers through adequate training and time for preparation. The benefits of robotics and automation-based technologies for employees as well as organisations have to be ascertained through open communication between the management and the frontline employees. To the best of the authors’ knowledge, this was one of the first empirical research studies which deliberated regarding TA in the context of frontline workers working with robotics and automation-based technologies in the manufacturing sector. This research study was based upon a combination of varied perspectives ranging from micro foundations theory, TA, mental accounting theory and technology self-efficacy perspective. Citation: Journal of Science and Technology Policy Management PubDate: 2023-03-28 DOI: 10.1108/JSTPM-05-2022-0087 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Xuan Cu Le Abstract: This paper aims to illuminate a mechanism of positive word of mouth (PWOM) toward mobile banking (m-banking) by extending the fairness theory (FAT) with satisfaction (SAT) and value-in-use (VIU). A research model is examined by obtaining data from a web-based survey of 398 respondents who have used m-banking in Vietnam. AMOS 21.0 software is applied to analyze the hypothetical model with covariance-based structural equation modeling. The results reveal that price fairness (PRI) is of primary importance of fairness perception (FAI) in m-banking, followed by informative fairness, procedural fairness, interactional fairness and distributive fairness. Furthermore, SAT and VIU play a vital role in developing PWOM. In addition, FAI exerts a positive influence on SAT and VIU. This study would help practitioners have the deep insights into affective and behavioral responses among customers and develop effective marketing trajectories to spur SAT, VIU and PWOM toward m-banking. The results hint that marketers may be tempted to simultaneously focus on the important dimensions of FAIs as they are indispensable to derive SAT and VIU from a customer perspective. This research assists governments and banks to adopt training programs and policies that will incite customer behaviors toward m-banking. The value of the work lies in the combination between FAT with SAT to enlighten FAI and PWOM toward m-banking in a developing country. To the best of the authors’ knowledge, this work is among the first to consider VIU that motivates PWOM. Moreover, this study links PRI to FAI to understand PWOM among Vietnamese customers. Citation: Journal of Science and Technology Policy Management PubDate: 2023-03-24 DOI: 10.1108/JSTPM-07-2022-0105 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Mohd Naz’ri Mahrin, Anusuyah Subbarao, Suriayati Chuprat, Nur Azaliah Abu Bakar Abstract: Cloud computing promises dependable services offered through next-generation data centres based on virtualization technologies for computation, network and storage. Big Data Applications have been made viable by cloud computing technologies due to the tremendous expansion of data. Disaster management is one of the areas where big data applications are rapidly being deployed. This study looks at how big data is being used in conjunction with cloud computing to increase disaster risk reduction (DRR). This paper aims to explore and review the existing framework for big data used in disaster management and to provide an insightful view of how cloud-based big data platform toward DRR is applied. A systematic mapping study is conducted to answer four research questions with papers related to Big Data Analytics, cloud computing and disaster management ranging from the year 2013 to 2019. A total of 26 papers were finalised after going through five steps of systematic mapping. Findings are based on each research question. A specific study on big data platforms on the application of disaster management, in general is still limited. The lack of study in this field is opened for further research sources. In terms of technology, research in DRR leverage on existing big data platform is still lacking. In terms of data, many disaster data are available, but scientists still struggle to learn and listen to the data and take more proactive disaster preparedness. This study shows that a very famous platform selected by researchers is central processing unit based processing, namely, Apache Hadoop. Apache Spark which uses memory processing requires a big capacity of memory, therefore this is less preferred in the world of research. Citation: Journal of Science and Technology Policy Management PubDate: 2023-03-23 DOI: 10.1108/JSTPM-03-2022-0049 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Romaine Ferdinands, S.M. Ferdous Azam, Ali Khatibi Abstract: This study aims to contribute to the understanding of the innovation environment of a developing nation through the Triple Helix model, revealing the existing inter-relationships between the three Helixes of Academia–Industry–Government. It sets out to find out the relationship and impact of the three Helixes on the most crucial stage of the innovation process: the commercialisation of patents, and to ascertain if there is a varying impact determined by patent ownership. This cross-sectional study uses the survey method based on the views expressed by 220 Sri Lankan registered patent holders and categorised by organisational and individual ownership. The sample is drawn from the database of the National Intellectual Property Office of Sri Lanka and patents registered through the Patent Cooperation Treaty, extracted from the World Intellectual Property Organisation Patent Scope database. The survey was carried out in 2019 and limited to patents registered during the period 2010–2014. The empirical findings indicate weak inter-relationship between Academia support, Industry support and patent commercial success, while the support of the Government Helix is non-significant in the commercial stage. The findings also indicate two different support standards existing in each Helix for the two ownership groups. The study is limited to a five-year window in a relatively early period in the country’s innovation policy development. The study model is also limited by the non-inclusion of mediators such as government-backed affiliated agencies and academia technical transfer offices which if incorporated would improve the study model and be more reflective of the actual environment and their role as change agents bridging the transition to a hybrid Triple Helix. The study findings capture the inter-relationships of the Triple Helix existing in a developing country at the most crucial stage of the innovation process. It helps policymakers identify the gaps in each Helix that stands wanting and take measures to rectify them by creating a more favourable National Innovation System. An innovative environment that will facilitate patent holders achieve higher technological transfers and commercial success rates. The findings disclosure of two different support standards existing in each Helix for the two patent ownership groups poses a challenge for policymakers and challenges the core objective of increasing the commercial success of patents granted. The findings strengthen the need for a more robust support system to be put in place that would empower and facilitate the individual patent owner to increase the share of economic value arising from this underutilised patent group. This study contributes by furthering the Triple Helix model in a social context and micro-setting by operationalising the theoretical practices. The study also gives insight into each Helix’s interaction and contribution during the most crucial stage of innovation management in a developing economy and its impact on the two categories of patent ownership which is scarce. Citation: Journal of Science and Technology Policy Management PubDate: 2023-03-15 DOI: 10.1108/JSTPM-06-2022-0095 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Adhi Indra Hermanu, Diana Sari, Mery Citra Sondari, Muhammad Dimyati Abstract: This paper aims to identify and classify the parameters that construct the input, processes, output, productivity and outcome variables that affect performance. These parameters are used in the evaluation model to measure research performance in universities so that they can be used as the basis for making leadership policies both at the national and institutional levels. The design of this research is a quantitative research method using a survey questionnaire that was sent to the heads of research institutions at universities in Indonesia. To obtain these parameters, a test for determining the value of the loading factor was used. The authors found that input variable parameters consisted of 10 parameters; process variable consisted of 22 parameters; output variable parameters consisted of 8 parameters; productivity variable consisted of 4 parameters; and outcome variable parameters consisted of 10 parameters. One approach to obtain parameters is through systems theory, where every element that makes up the organization contributes to the achievement of goals. This study attempted to develop parameters in the performance appraisal model of systems theory-based research institutions that are adapted to trends in the direction of research in universities. These parameters are based on aspects of input, process, output, productivity and outcome. Citation: Journal of Science and Technology Policy Management PubDate: 2023-03-07 DOI: 10.1108/JSTPM-05-2022-0089 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Muhammad Shabir Shaharudin, Yudi Fernando Abstract: Cold supply chain technology is critical for extending the shelf life of perishable leafy green vegetables. This study aims to investigate the concept of managing leafy green products using cold supply chain technology and visualise the findings. Using expert interviews and data visualisation approaches, this study examines how organisations deal with the complexity of cold supply chain processes and networks. Thematic data analysis was conducted. Two types of software were used to accomplish the research objectives. The first software used AntConc version 3.5.8 with word frequency (N-gram) analysis, whereas the second software, VOSViewer offered co-occurrence network visualisation and cluster analysis. The findings show that the appropriate design of cold chain technology is critical in ensuring the freshness and quality of leafy green vegetables. The primary goal of managing the complexity of the cold supply chain is to achieve product freshness and energy efficiency. Regardless of the importance of energy efficiency, cold supply chains require warehouse management solutions for transportation and storage. This study found that proper design and selection of appropriate technology in the cold supply chain have driven the companies to improve the firms’ competitive advantage while delivering the best quality of perishable leafy green food products. In addition, the freshness, quality, safety, and health of leafy green vegetables will be determined by the company’s capacity to handle long-distance transportation and select the appropriate distribution channels and storage. Warehouse management system technology was found to be secondary compared to cold chain technology, although distribution and warehousing practices are critical for supply chain performance. This study has established the conceptual indicators based on best practices and outcomes for the cold supply chain. This study argued that cold supply chain management and performance should be monitored independently. Furthermore, the theory of technological adoption can be expanded to include product nature as a driver. Finally, this study has established cold chain best practices based on a perishable supply chain perspective. The findings of this study can promote healthy foods to solve zero hunger and achieve sustainable development goals. Although this study demonstrates that technology improves supply chain practises, cold storage and logistics benefit the most from technological advancements. In contrast, non-cold supply chains benefit from technology-driven improvements in performance. Citation: Journal of Science and Technology Policy Management PubDate: 2023-02-28 DOI: 10.1108/JSTPM-02-2022-0036 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Yvonne Lee, WeiLee Lim, Ho Sai Eng Abstract: This paper aims to analyse the unified theory of acceptance and use of technology (UTAUT) and UTAUT2 constructs used in research on information and communication technology (ICT) adoption and use among micro, small and medium enterprises (MSMEs) in non-organisation for economic co-operation and development (OECD) countries. It also investigates the areas of ICT adoption along the value chain in studies using these constructs. Systematic literature review (SLR) was conducted, where 910 studies were retrieved manually in five academic databases. Forty-eight studies were finalised after four filtration levels. Majority of the studies were published within the past six years, and 85.42% were studies in the form of journal papers. UTAUT constructs more researched compared to UTAUT2 constructs. More than half of the studies investigated ICT application in value chain boundaries, while 16 studies were organisation-wide studies. With developments in MSMEs’ technology, the UTAUT2 model must be expanded to internal company operations including finance and infrastructure maintenance. To boost competitiveness and productivity, non-OECD authorities should focus on the cost and user-centric characteristics of MSMEs’ technology adoption. Although SLRs on UTAUT and UTAUT2 constructs have been attempted previously, this study contributes to the body of knowledge by focusing analysis on the application of those constructs on MSMEs in non-OECD countries and also by situating ICT adoption along the value chain of enterprises. Citation: Journal of Science and Technology Policy Management PubDate: 2023-02-28 DOI: 10.1108/JSTPM-08-2022-0140 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Sohana Wadud Ahmad, Winai Wongsurawat Abstract: This study aims to investigate whether the introduction of innovative financial products increases welfare for low-income households working in the manufacturing sector. Specifically, the authors measure the impact of mobile financial services (MFSs) on economic opportunities and wellbeing of garment factory workers in Bangladesh. The study is based on Amartya Sen’s Capabilities Approach. Close to 400 textile factory workers were interviewed about their experience using Bangladesh’s most popular MFS, and how their household welfare has changed over time. Results were tabulated and analyzed with simple statistical tools. While there remains an abundance of friction in the system, financial innovation still assisted low-income households in savings, and expedited and secured their fund transfers. The introduction of the new technology, especially when it is made mandatory, seems to have disempowered married women by reducing their financial independence from their husbands. This study should help policy makers and international bodies in their efforts to design and support the inclusive growth of mobile financial technology. Citation: Journal of Science and Technology Policy Management PubDate: 2023-02-27 DOI: 10.1108/JSTPM-03-2022-0046 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Finik Mutia Afriana, Khoirunurrofik Khoirunurrofik Abstract: The outcomes of public research institutions (PRIs), also known as research and development (R&D) institutions, in developing countries, including Indonesia, are still dubious. This study aims to measure the efficiency of R&D institutions using the case of the Indonesian Institute of Sciences, with and without an assessment of the role of scientific publication. A panel data envelopment analysis (DEA) model is used to estimate the research efficiency of Indonesian R&D institutions during the period 2016–2019 based on the relationship between intellectual property (IP), research budgets and number of active researchers. The Tobit model is subsequently applied to analyze the factors that affect efficiency. The DEA analysis shows an average efficiency value of 0.361, implying that 42% of the decision-making units (DMUs) have above-average efficiency scores. When scientific publication is added as an output variable, the efficiency increases to an average of 0.545, resulting in 53% of the DMUs with above-average efficiency. The main implication is that scientific publications can increase the output of R&D institutions in Indonesia. This study recommends strengthening the research group establishment led by research professors along with setting acceptable high output targets. Researcher competence must be improved together with support for research collaboration among the different fields of science. Scientific publications should be considered part of IP measurement along with the type of mandate of each PRI. This study offers a method of evaluation of research efficiency that can be applied to institutions outside Indonesia, thus furthering the dialogue on science and technology policy management. This paper contributes to the literature by using a new and comprehensive method to measure research output – that of IP measurement, including new scientific publication. The implications provide action points for the governments to support R&D institutions and for research practitioners to augment research output. Citation: Journal of Science and Technology Policy Management PubDate: 2023-02-27 DOI: 10.1108/JSTPM-04-2022-0076 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Le Thanh Tung, Le Nguyen Hoang Abstract: Emerging economies have been highlighted as an important growth source of the global economy. However, this group of countries has not received enough academic attention yet. Therefore, this study aims to identify the impact of research and development (R&D) expenditure on economic growth in emerging economies. The theoretical framework of the production function is applied to quantitatively analyse the impact of R&D expenditure on economic growth with a sample of 29 emerging economies in the period between 1996 and 2019. The panel cointegration test confirms the existence of long-run cointegration relationships between economic growth and independent variables in these emerging economies. Besides, the estimated results show that the national R&D expenditure has positive effects on economic growth from both direct and interaction dimensions. This evidence has filled the empirical research gap in the R&D-growth nexus in the case of emerging economies. Finally, while gross capital and education have positive impacts on growth, corruption has a harmful effect on economic growth in these countries. The results highlight that policymakers should enhance R&D expenditure and R&D activities as the key national development strategy. The investment in R&D not only helps emerging economies avoid the middle-income trap but also pushes these countries to successfully join the group of developed countries. To the best of the authors’ knowledge, this research is among the first to examine the impact of R&D expenditure on economic growth with a homogeneous sample of emerging economies. The results are obviously helpful for policymakers to use R&D as the key development strategy for supporting economic growth in emerging economies in the future. Citation: Journal of Science and Technology Policy Management PubDate: 2023-02-09 DOI: 10.1108/JSTPM-08-2022-0129 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Nofie Iman Abstract: This study aims to explore the ways and contexts in which fintech firms are being developed, operated in the market and responds to competitive pressures and technological changes through isomorphism and decoupling mechanism. How can new technology platform business successfully distinguish themselves from competitors while also ensuring that they are seen as legitimate and appropriate' This paper draws on a case study of fintech start-ups in Indonesia. This study shows that managing market pressures for distinctiveness (customer-appealing) versus business pressures for profits (investor returns) drives firms’ quest for optimal distinctiveness. It is evident that fintech firms increase their control by consolidating themselves through their industrial association and by forming a close relationship with regulators. However, to escape the iron cage of the field, they increasingly control the coupling of profitability and compliance. Through a qualitative-inductive approach, this study provides insights into technological development of platform business in the context of financial services and responsive movement towards cashless society. Citation: Journal of Science and Technology Policy Management PubDate: 2023-02-09 DOI: 10.1108/JSTPM-12-2021-0190 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Reihaneh Alsadat Tabaeeian, Behzad Hajrahimi, Atefeh Khoshfetrat Abstract: The purpose of this review paper was identifying barriers to the use of telemedicine systems in primary health-care individual level among professionals. This study used Scopus and PubMed databases for scientific records identification. A systematic review of the literature structured by PRISMA guidelines was conducted on 37 included papers published between 2009 and 2019. A qualitative approach was used to synthesize insights into using telemedicine by primary care professionals. Three barriers were identified and classified: system quality, data quality and service quality barriers. System complexity in terms of usability, system unreliability, security and privacy concerns, lack of integration and inflexibility of systems-in-use are related to system quality. Data quality barriers are data inaccuracy, data timeliness issues, data conciseness concerns and lack of data uniqueness. Finally, service reliability concerns, lack of technical support and lack of user training have been categorized as service quality barriers. This review identified and mapped emerging themes of barriers to the use of telemedicine systems. This paper also through a new conceptualization of telemedicine use from perspectives of the primary care professionals contributes to informatics literature and system usage practices. Citation: Journal of Science and Technology Policy Management PubDate: 2022-12-22 DOI: 10.1108/JSTPM-07-2021-0106 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Seunghyun Lee Abstract: Korea’s Institute for Basic Science (IBS), the first research institute dedicated to basic science in Korea, started ten years ago as part of a science policy called the Science Belt. It is noteworthy that Korea, with a short history of basic science, established such a research institute exclusively for basic science within a short period of time and made it one of the representative institutions of basic science in Korea. This paper aims to uncover the impetuses and constraints surrounding the policy of Science Belt, centering on the IBS. Kingdon’s stream theory is used to clarify the factors that acted as impetuses or constraints for the Science Belt. For the analysis, in-depth interviews with the active policy participants were conducted in addition to the thorough literature review. The interviews enabled an in-depth understanding of the underlying factors for the Science Belt and the actual procedures of the policy decision. This study found that the most powerful impetus in the Science Belt policymaking process was the President and a small group composed of a few scientists who played a leading role in the political stream. The constraint of the Science Belt was that the participation of scientist experts and governmental officials, the so-called invisible participants of Kingdon, was insignificant. In particular, there was no system in place to select policy alternatives for basic science through discussion between scientists and governmental officials. The temporal scope of this study was limited to policy formation, that is, until the establishment of IBS. Therefore, future studies shall conduct a research on the implementation of the actual policy, IBS’s achievements and IBS’s impact of Korea’s basic science community. This study applied both a theoretical framework and in-depth interviews along with the literature overview to understand a policymaking process from various angles. Citation: Journal of Science and Technology Policy Management PubDate: 2022-12-12 DOI: 10.1108/JSTPM-05-2022-0078 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Samuel Façanha Câmara, Brenno Buarque, Glauco Paula Pinto, Thiago Vasconcelos Ribeiro, Jorge Barbosa Soares Abstract: This study aims to evaluates a public policy program that finances projects for the development of innovative technological solutions. This paper analyzed the influence of human and social capital on the development of the projects, under the perspective of the policy’s effectiveness and efficiency. This specific policy adopted the funding model of economic subsidy by means of grants, which shows the significant engagement of the public sector in applying nonrefundable resources more directly through loans, assuming the role of an entrepreneurial state, according to Mazzucato (2011, 2018) and Tavani and Zamparelli (2020). This is a quantitative-descriptive study, according to Marconi and Lakatos (2017). This study is descriptive, for presenting information on innovation projects funded by FUNCAP (Ceará Foundation for Support to Scientific and Technological Development). In addition, this study is quantitative, by establishing multivariate relationships among the variables that relate to human capital and social capital, which are relevant to technological and innovative development, and by introducing variables on technological evolution, proposed as measures of the program’s effectiveness (DTRL, MkTRL) and efficiency (ETRL). This paper sought to contribute on public policies for innovation, more specifically on analyzing variables that may affect the development of technological and innovative projects in knowledge-intensive companies. The authors studied capitals potentially important for these companies in the development of innovative projects. Specifically, the authors sought to understand the importance of human capital and how it reflects in technical and scientific knowledge of the project team and of social capital and how it reflects the connection and social relationship among different team members. The results presented that the degree of efficiency of the public funding program depends on how much the teams of the benefited projects have accumulated knowledge, skills and technical capacities – the so-called teams’ human capital. It is important to address the research sample as a research limitation, which had 72 responses obtained, from a submission rate of 284. Another study limitation is on the qualitative analysis of the topics addressed from the companies and policymakers perspectives, considering that the quantitative nature of the study does not allow for a deeper understanding of the qualitative perspective of the actors involved in the phenomenon studied. As recommendations for future studies, it is suggested to conduct qualitative studies on the aspects studied here. In this sense, it is possible to conduct case studies for specific companies, or policymakers, to clarify and deepen the relationships between the themes addressed here. As for the practical implications of the research, both for managers of public funding programs and for company managers, the benefits of human capital, related to innovative project development teams, are important in programs that deal with technological development projects. In practice, this means that the greater the human capital of academic background of the members of the supported project teams, the more efficient the projects are in the process of developing their technologies by using the resources provided (Ashford, 2000; Chen et al., 2008; Lerro et al., 2014). Hence, the authors conclude that the evaluated innovation-funding program through grants achieved acceptable results in terms of promoting the technological evolution of the benefited projects and bringing the technologies closer to the market. Its efficiency was the least favorable result, showing that the program needs to focus on improving this specific aspect. Within the investigated program, the issue that needs enhancement (efficiency – ETRL) was the one that presented significant relationships with the human and social capital of the benefited projects’ teams. Thus, it is possible that, by selecting more projects that have teams with high capital, the efficiency of the public policy, in this case the development of projects with high technological and innovative potential, will be possibly reached. The findings strengthen the need for innovation public policies designed and implemented in a systemic way in the science, technology and innovation ecosystem, to provide a technological infrastructure and human capital necessary for developing projects with high technological and innovative potential (Ergas, 1987; Audretsch and Link, 2012; Caloghirou et al., 2015; Edler and Fagerberg, 2017; Silvio et al., 2019). Citation: Journal of Science and Technology Policy Management PubDate: 2022-12-06 DOI: 10.1108/JSTPM-09-2021-0135 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Bahadur Ali Soomro, Nadia A. Abdelmegeed Abdelwahed, Naimatullah Shah Abstract: The current environment is unhelpful to female entrepreneurs, and they need to overcome numerous barriers when starting their own businesses. In this study, the researchers investigated the significant barriers that Pakistani female entrepreneurs require to overcome in this respect. In this study, the researchers used a quantitative study and they used a questionnaire to survey the respondents and collect cross-sectional data. The researchers targeted female students who were undertaking bachelor’s and master’s degree programs in different Pakistani public and private sector universities. Accordingly, the researchers based this study’s findings on the usable samples received from 498 Pakistani female students. The researchers used a structural equation model (SEM) in this study and its findings highlight that aversion to risk (ATR) has an insignificant impact on entrepreneurial inclinations (EI). In addition, fear of failure (FoF), lack of resources (LoR), aversion to hard work and stress (ASH) and the lack of social networking (LSN) have negative and insignificant effects on EI. The ATR factor has an insignificant effect on entrepreneurial success (ES), whereas FoF, LoR, ASH and LSN are negative and insignificant predictors of Pakistani female students’ ES. This study’s findings may help Pakistani women to overcome the barriers to ES. In this respect, the researchers recommend that the Pakistan Government and policymakers develop significant strategies to provide the conducive business environment and to financially support Pakistani women to start their own businesses. Furthermore, this study’s findings contribute greatly to the vast amount of current literature and help to overcome the entrepreneurial conditions and barriers that potential entrepreneurs from advanced and developing countries experience frequently. This study’s findings provide empirical evidence of EI and ES in Pakistan. Citation: Journal of Science and Technology Policy Management PubDate: 2022-12-05 DOI: 10.1108/JSTPM-12-2021-0188 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Dhanya M., Sanjana S. Abstract: The purpose of this paper is to understand the customer sentiment towards telemedicine apps and also to apply machine learning algorithms to analyse the sentiments in the adoption during the COVID-19 pandemic. Text mining that uses natural language processing to extract insights from unstructured text is used to find out the customer sentiment towards the telemedicine apps during the COVID-19 pandemic. Machine learning algorithms like support vector machine (SVM) and Naïve Bayes classifier are used for classification, and their sensitivity and specificity are found using a confusion matrix. The paper explores the customer sentiment towards telemedicine apps and their adoption during the COVID-19 pandemic. Text mining that uses natural language processing to extract insights from unstructured text is used to find out the customer sentiment towards the telemedicine apps during the COVID-19 pandemic. Machine learning algorithms like SVM and Naïve Bayes classifier are used for classification, and their sensitivity and specificity are found using a confusion matrix. The customers who used telemedicine apps have positive sentiment as well as negative sentiment towards the telemedicine apps. Some of the customers have concerns about the medicines delivered, their delivery time, the quality of service and other technical difficulties. Even a small percentage of doctors feel uncomfortable in online consultation through the application. The primary value of this paper lies in providing an overview of the customers’ approach towards the telemedicine apps, especially during the COVID-19 pandemic. Citation: Journal of Science and Technology Policy Management PubDate: 2022-11-30 DOI: 10.1108/JSTPM-01-2022-0017 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Ramya Ravi, Manthan D. Janodia Abstract: Protection of intellectual property (IP) is important to leverage its commercial potential. This study aims to examine and comprehend the level of understanding of intellectual property rights (IPR) among Indian academics. The study covers three main aspects – awareness level of IP among Indian academics, comprehending if the current state of knowledge about IP is useful for commercialization and whether the current knowledge of IP activities among Indian academics is sufficient to support their professional career and generate revenues from their inventions. A structured methodology was contemplated and applied. A cross-sectional study with a convenience sampling method was adopted. The duration of the study was six months from March to August 2021. A total of 500 Indian academics were approached, of which 116 responded with a response rate of 23.4%. A structured questionnaire was administered to the participants to understand their level of knowledge about IP. Furthermore, the data analysis was performed based on descriptive analysis. The study findings revealed that the awareness among the participants about IP was minimal. The underlying reasons could be academics did not focus on generating IP through novel research, awareness of basic knowledge about IP was considerably low and inadequate to support their professional career, primary focus was on which publications are considered as one of the important criteria for performance management, national policies do not encourage collaborative research between university and industry that may lead to potential IP generation and the Indian academic set-up expects multitasking by its faculty members. To the best of the authors’ knowledge, this paper is an original contribution, based on the study carried out by the authors to understand the awareness of IP activities among Indian academics. Citation: Journal of Science and Technology Policy Management PubDate: 2022-11-28 DOI: 10.1108/JSTPM-01-2022-0003 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Bharti Kumari, Jaspreet Kaur, Sanjeev Swami Abstract: A crucial contemporary policy question for financial service organizations of being resilient across the globe calls for rethinking and renovating by adopting and adapting to the technologies of artificial intelligence (AI). The purpose of this study is to propose a policy framework for adoption of AI in the finance sector by exploring the driving factors through systems approach. Based on literature review and discussions with experts from both industry and academia, nine enablers were shortlisted, which were used in the questionnaire survey to determine ranks of enablers. Further, the study developed the interpretive structural model (ISM) with the help of experts. The ISM digraph developed with the help of the experts, resulted in the enablers like anticipated profitability, contactless solutions, credit risk management and software vendor support as dependent factors and stood at the top of the ISM. On the other hand, factors like availability of the data, technical infrastructure and funds are the most driving factors, which lie on the bottom of the ISM. The study provides implications and policy recommendations for the practicing managers and government agencies approaching the digital transformation towards the adoption of AI in the finance ecosystem. The paper uses the systems approach for the development of the ISM of the enabling factors for the adoption of AI technology. On the basis of the results, the study proposes a policy framework to accelerate the functioning of the finance ecosystem with AI technology. Citation: Journal of Science and Technology Policy Management PubDate: 2022-11-03 DOI: 10.1108/JSTPM-03-2022-0062 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Shuliang Zhao, Jinshuang Li Abstract: With the development of regional economy, innovation network plays an increasingly prominent role in reducing regional innovation cost and enabling information, knowledge and capital flow and diffusion. Building an efficient innovation network has become a feasible way to improve regional innovation capabilities and performance. Thus, under the background of Chinese special triple helix structure, the specific mechanism of innovation network characteristics on regional innovation performance is still an issue that needs to be studied urgently. This study conducts a multi-level regression analysis regional innovation panel data of China from the past four years to explore how the three dimensions of innovation network characteristics (i.e. network density, openness and strength) affect regional innovation performance. The results show that there is an inverted-U relationship exists between network density and regional innovation performance. The network openness and regional innovation performance show a significantly positive relationship and a U-shaped relationship exists between network strength and regional innovation performance. First, this study examines the relationship between network density, openness, strength and innovation ability in the network variable structure. However, this study does not analyze how absorptive capacity impacts the network structure and innovation performance of regional innovators. Second, innovation network intensity largely varies according to different types of enterprises or industries. Therefore, future studies can attempt to analyze the relationship between innovation network and innovation performance on the basis of the industry or the enterprise itself. Fourth, this study does not consider the change in the influence of innovation network structure on innovation ability. The results of this study provide insights for the formulation of the regional innovation policy. First, enterprises must maintain good contact with research institutes, universities and technology intermediaries and promote resource, information and money flow between networks through formal and informal interactions. Enterprises can currently only interact with a limited number of innovative subjects due to their limited resources. Therefore, we should continue implementing the open policy of foreign capital utilization and absorb the technology, knowledge, management, ideas, talent and other resource advantages in the world. The investment environment in the central and western regions should be improved as soon as possible to guide foreign direct investments to the middle and the west part of China, thereby promoting the coordinated development of regional innovation ability and economy. In 2015, the Chinese Government proposed “public entrepreneurship and innovation,” including technological, institutional, management and mode innovations. This study suggests that innovation subjects in the region should establish an interactive and dynamic innovation network among innovators. The innovation of this study lies in the analysis of the characteristics of innovation network that significantly affect regional innovation performance, the exploration of different stages of innovation network construction path and provide theoretical guidance for the construction of innovation network. Citation: Journal of Science and Technology Policy Management PubDate: 2022-11-03 DOI: 10.1108/JSTPM-05-2022-0084 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Uma Thevi Munikrishnan, Abdullah Al Mamun, Nicole Kok Sue Xin, Ham Siu Chian, Farzana Naznen Abstract: Cashless payment is gradually replacing physical currency in almost every financial transaction across the world. Even though cashless payment methods have been available in Malaysia since a decade ago, their usage has remained relatively low in comparison to other countries. This study aims to analyse the elements that affect the Malaysian youth’s adoption intention and actual use of cashless payment by extending the unified theory of acceptance and use of technology (UTAUT) model with two key factors (perceived security [PS] and lifestyle compatibility [LC]). Data were gathered online from 364 Malaysian youths and processed using partial least squares structural equation modelling. The findings revealed that performance expectancy (PE), LC and PS had a positive and substantial effect on the intention to use cashless payment (ICP). In contrast, effort expectancy (EE) and social influence did not have any considerable influence on ICP. Furthermore, ICP had substantial mediating effects between the adoption of cashless payment (ACP) and PE, LC and PS. In the analysis of the moderating effect of age, gender, experience and voluntariness, only experience had moderating effects on the associations between PE and ICP and between FC and ACP. This study’s findings will be highly useful for marketers and the management as they plan their promotional and marketing tactics, with a focus on the factors that inspire customers to adopt cashless payments. Besides, architects and designers can benefit from the study results while designing and updating their services by consolidating consumers’ lifestyle standards as well as enhancing security features. Finally, governments may support service providers with security building through legislative measures and policy campaigns to strengthen the trustworthiness and mass adoption of contactless payment. This study extended the UTAUT model with two new variables, i.e. PS and LC. Citation: Journal of Science and Technology Policy Management PubDate: 2022-10-21 DOI: 10.1108/JSTPM-04-2022-0077 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Mohammad Hossein Ronaghi Abstract: The fourth industrial revolution and digital transformation have caused paradigm changes in the procedures of goods production and services through disruptive technologies, and they have formed new methods for business models. Health and medicine fields have been under the effect of these technology advancements. The concept of smart hospital is formed according to these technological transformations. The aim of this research, other than explanation of smart hospital components, is to present a model for evaluating a hospital readiness for becoming a smart hospital. This research is an applied one, and has been carried out in three phases and according to design science research. Based on the previous studies, in the first phase, the components and technologies effecting a smart hospital are recognized. In the second phase, the extracted components are prioritized using type-2 fuzzy analytic hierarchical process based on the opinion of experts; later, the readiness model is designed. In the third phase, the presented model would be tested in a hospital. The research results showed that the technologies of internet of things, robotics, artificial intelligence, radio-frequency identification as well as augmented and virtual reality had the most prominence in a smart hospital. The innovation and originality of the forthcoming research is to explain the concept of smart hospital, to rank its components and to provide a model for evaluating the readiness of smart hospital. Contribution of this research in terms of theory explains the concept of smart hospital and in terms of application presents a model for assessing the readiness of smart hospitals. Citation: Journal of Science and Technology Policy Management PubDate: 2022-10-21 DOI: 10.1108/JSTPM-09-2021-0130 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Vladimiro Verre, Darío Milesi, Natalia Petelski Abstract: Joint research is pointed out by the literature as a potentially virtuous cooperation scheme to generate learning in the public sphere and beneficial effects in society. The purpose of this study, based on the Argentine experience in the COVID-19 pandemic, is to analyze the network of capacities, relationships and effects generated, over time, by a series of projects financed by the State in 2010, to clarify the link between learning effects and social effects. A qualitative methodology focused on the multiple case study method was used. Each case covers joint R&D projects financed 10 years ago by the state that subsequently led to different solutions for COVID-19. The work identifies a public learning process that integrates both industry’s contributions and the intellectual dimension of economic benefits and their translation into specific capabilities; conceptualizes the capacities accumulation process as a multiplier of social effects (direct and indirect) that emerge as knowledge is reused; identifies the articulation between different schemes as a condition for learning effects and social effects to manifest over time. An aspect not studied in the literature is addressed, the relationship between the learning process induced by joint research, in terms of capabilities, and the social effects specifically generated over time. This is taking place in a context, such as the COVID-19 pandemic, where calls from the scientific and academic community to promote science–industry cooperation are multiplying. Citation: Journal of Science and Technology Policy Management PubDate: 2022-10-19 DOI: 10.1108/JSTPM-01-2022-0010 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Jiang Shuyi, Abdullah Al Mamun, Farzana Naznen Abstract: The world has been forced to implement movement restriction strategy because of the COVID-19 pandemic, and industries have to embrace online technologies and social media marketing activities (SMMAs) to continue their business operations. Considering the aftermath of COVID-19 on the business world, this study aims to explore the determining elements of SMMAs and analyse how these factors affect brand equity (BE), relationship equity (RE) and purchase intention (PI) among smartphone consumers in China. Five constructs of SMMAs, namely, entertainment (EN), interactivity (IN), trendiness (TR), customisation (CU) and electronic word-of-mouth (WM), were examined to examine the effects of SMMAs on BE and RE. Subsequently, the mediation effects of BE and RE on the relationships of all constructs of SMMAs with PI were analysed. An online survey was conducted with the participation of 347 Chinese consumers who used social media platform managed by the smartphone brands as their marketing activities during COVID-19. The data were analysed via structural equation modelling using SmartPLS. This study’s result showed the significant and positive influence of CU, TR and WM on BE and the strong and positive influence of CU, IN and TR on RE. Furthermore, BE was found to fully mediate the relationships of CU, TR and WM with PI, while RE was found to mediate the relationships of TR and CU with PI. The performance and impact factor analysis revealed RE as the most important factor for PI, followed by BE, CU and TR. This study extended the authors’ knowledge and understanding about social media marketing, BE and smart phone PI during COVID-19. Findings of this study can assist smartphone brands in China to develop the most effective strategies for SMMAs, which can be tailored for consumers to maximise profits, even during any crisis when physical business activities are deemed difficult. Moreover, this study’s findings can benefit the government and policymakers in developing and regulating rules and regulations for e-commerce and social media commerce for all industries and areas. Citation: Journal of Science and Technology Policy Management PubDate: 2022-10-19 DOI: 10.1108/JSTPM-02-2022-0038 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Mohammad Nabil Almunawar, Muhammad Anshari Abstract: As a result of the COVID-19 pandemic, numerous businesses have migrated to an online delivery platform (ODP) to survive and reconnect with their customers. This study aims to focus on how the public perceives ODP. It examined the acceptance of digital platforms for delivering daily necessities, especially food, in Brunei Darussalam during the COVID-19 pandemic. The online survey collected 350 valid samples, and the online questions were distributed using a snowball sampling method, with the questionnaire’s softcopy prepared in Qualtrics and sent via email and social media as hyperlinks. In 2021, we sent out the questionnaire link via email, WhatsApp and Facebook to people and organizations for about six months. According to the findings of the study, product quality is a critical factor that consumers consider while making online purchases of different products. The COVID-19 condition positively affects customer acceptance, performance, effort and product quality. This research indicates that service quality, online habits and trust do not influence customer acceptance of an ODP. The study contributes to the body of knowledge regarding factors influencing the acceptance of ODPs. The factors that influence people’s acceptance of ODPs, especially during the COVID-19 pandemic, are assessed as to whether the COVID-19 pandemic influences people’s acceptance and the identified factor that has the strongest influence on the acceptance of digital delivery platforms. The study contributes to the growing body of knowledge about how customer behaviors triggered by the COVID-19 condition influence customer acceptance of ODP and how behavior influences customer acceptance of ODP. This paper is useful to academics, practitioners and policymakers in public administration and policy management. The research provides some insights into massive adoption of ODPs that affects the disruption of conventional business practices. Citation: Journal of Science and Technology Policy Management PubDate: 2022-10-10 DOI: 10.1108/JSTPM-04-2022-0073 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Shweta Sharma, Manpreet Kaur Khurana Abstract: This study aims to identify the critical factors that can explain the intention of customers to adopt mobile banking services (MBSs) in an emerging country like India. Further, this study analyzes the difference in mobile banking adoption between males and females. This study uses a self-structured questionnaire to collect data on a sample of 143 respondents. On the contrary, qualitative research was conducted to test the reliability of results from the past literature by a hypothetical study. This study identified four components, perceived ease of use, perceived usefulness, compatibility and perceived risk, using principal component analysis and confirmatory factor analysis, significantly influencing the intention to adopt MBS in India. However, the Chi-square test reflected a negligible percentage difference in MBS among males and females. The findings of this study have significant implications for both bankers and practitioners, as they can redesign their strategies by incorporating the parameters suggested in the study for better market penetration in the mobile banking industry. This paper provides visions into factors influencing the behavior of banking users toward adopting new technology in an emerging country like India. This study adds to the past literature by exploring the difference in the percentage of mobile banking usage based on gender. Citation: Journal of Science and Technology Policy Management PubDate: 2022-09-30 DOI: 10.1108/JSTPM-02-2022-0028 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Dini Rosdini, Ersa Tri Wahyuni, Prima Yusi Sari Abstract: This study aims to explore credit scoring regulations, governance, variables and methods used by peer-to-peer (P2P) lending platforms in key players of the Association of Southeast Asian Nations (ASEAN) region’s P2P, Indonesia, Malaysia and Singapore. This study explores the P2P Lending characteristics of the three countries using qualitative literature review, interview, focus group discussion and desk research. This study concludes that the credit scoring variables used by the countries’ companies are almost the same. Key drivers of the differences are countries’ regulations, management/business core value and credit scoring data processing methods. Ultimately, this research provides a comprehensive view for investors, businesses and researchers on the topic of ASEAN credit scoring governance and will help them navigate the complexities and improve their awareness on the importance of credit scoring governance in P2P lending companies. This research provides an in-depth perspective on how P2P lending companies, credit scoring governance and regulations in the biggest three countries in Southeast Asia. Citation: Journal of Science and Technology Policy Management PubDate: 2022-09-13 DOI: 10.1108/JSTPM-02-2022-0043 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Husam Arman, Sulayman Al-Qudsi Abstract: This paper aims to propose a framework that combines the triple helix model with competitive strategies concepts to capture and guide any innovation-led national development strategies. This paper adopted a methodological framework based on existing methods and guidelines, the most commonly reported approach for developing a methodological framework. The review of fundamental approaches to achieving fast and sustained economic development, triple helix model and competitive strategies helped develop the methodological framework. The framework was validated and tested using the case studies approach on Korea, Taiwan and Singapore. Kuwait aims to create an innovative environment to benefit from the innovation strategies anchored by the East Asian miracle economies and how they used the triple helix actors at different developmental stages. First, Kuwait’s research institutes and universities need to design interactive programs and activities with industry and community to help innovate solutions to current and prospective challenges. Second, the government needs to provide a competitive business environment and effective policies. Thirdly, the Kuwait industry must be encouraged to innovate and infuse modern technology practices. Developing countries are trying to use science, technology and innovation as an effective strategy for achieving sustained economic growth. However, since each country has its unique conditions, learning from other success stories proved difficult if not structured in a framework designed to serve a specific purpose such as the one the authors propose in this paper. Citation: Journal of Science and Technology Policy Management PubDate: 2022-09-13 DOI: 10.1108/JSTPM-09-2021-0138 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Iwan Iwut Tritoasmoro, Udisubakti Ciptomulyono, Wawan Dhewanto, Tatang Akhmad Taufik Abstract: This paper aims to investigate the effect of business incubation metrics based on an adaptation of the lean start-up (LS) framework on start-up survival after incubation. This study also analyzes the obstacles in implementing the LS framework as incubation metrics. This study uses mixed methods. Quantitative research using multiple linear regression was applied to the data of 30 start-ups incubated at Bandung Techno Park for the 2014–2017 period and survival tracking data after the incubation. A qualitative approach to complete the explanatory work was conducted through in-depth interviews with 12 respondents, including start-up graduates from the incubation program, program managers and mentors. This study confirms that several LS incubation metrics significantly affect start-up sustainability after incubation. In addition, this study also explains several problems in applying the LS discipline that needs attention to increase incubation success. Research was conducted only at one technology business incubator (TBI) model that focuses on digital start-ups in the emerging ecosystem. Research results can be biased in different situations and ecosystems. The explanation of the relationship of LS-based incubation metrics to the survival of start-ups, as well as the challenges of their implementation, can be a reference for TBI management to consider and prioritize intervention strategies, thereby improving TBI’s business processes and increasing the success rate of incubated start-ups. The creation of university start-ups and spin-offs has become a key performance indicator mandatory for technology universities in Indonesia. The existence of TBI institutions in universities as channels of technology commercialization is essential. The incubator’s success in creating a new technology-based company will have a significant social impact on the surrounding environment. Although the LS method is popular in start-up communities and among practitioners, it is rarely used in the incubation process at universities. These results can be considered for university TBIs to explore LS as an incubation management tool to increase the success rate of incubated start-ups. Citation: Journal of Science and Technology Policy Management PubDate: 2022-09-13 DOI: 10.1108/JSTPM-12-2021-0187 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Sevenpri Candra, Florensia Sarlin Jeselin Abstract: The e-learning-based approach is critical in keeping the wheels of education turning in the face of the COVID-19 epidemic. In this scenario, analyzing the implementation of the e-learning system is required to properly grasp the needs. The purpose of this paper is to demonstrate the relationship between technical system quality, information quality, service quality, educational system quality, support system quality, learner quality, instructor quality, perceived satisfaction, perceived usefulness, e-learning system use and benefits. This study was carried out by giving online questionnaires to students attending private institutions in Indonesia. A total of 593 students participated in the study and provided responses. The structural equation model, which is supported by the program WarpPLS7.0, is used to analyze the data. Maintaining the quality of the technological system, the information system, the learners and the educational system can help achieve the goal of increasing perceived utility. In the meanwhile, factors such as inadequate service quality, educational system quality, support system quality and teacher quality can all pose challenges to perceived levels of satisfaction. To get the most out of e-learning apps, users' expectations about how fun, useful and easy to use they are need to be met. This study was carried out in the midst of the COVID-19 epidemic with a restricted number of participants from Indonesian institutions of higher education. This research has the potential to be expanded into a variety of different types of higher education in the future. The main thing that will determine whether an e-learning system model works is the quality of the learners. The institution should think about changing the material offered in the e-learning system to make it easier for students to grasp by describing the current material and providing digital handouts of lecturers' explanations. This study expanded the e-learning system success model and applied it to the evaluation of e-learning deployment in Indonesian higher education. This study will improve student comprehension of the e-learning model and contribute to the body of knowledge about e-learning applications and technology. Citation: Journal of Science and Technology Policy Management PubDate: 2022-09-05 DOI: 10.1108/JSTPM-12-2021-0185 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Agustin Ramirrez-Urraya, Diana Escandon-Barbosa, Jairo Salas Abstract: This study aims to analyze the effects of cultural orientations (performance and sociality) on the trajectories of innovation inputs and their results in different countries worldwide between 2011 and 2021. As a technique for data analysis, one of the spatial Bayesian models and Gray forecasting methods is used. This technique is adequate to achieve the objectives of the investigation because it allows analyzing how the variables move in time ranges and allow the generation of forecasts. This model also allows knowing if there are spills, which investing in a country can positively affect countries with geographical proximity. The databases used were the Global Innovation Index with data from 131 nations and the Globe Project with data from 157 countries between 2011 and 2021. The variables analyzed are institutions, human capital, research infrastructure, market sophistication and business sophistication. On the other hand, regarding moderations of cultural orientations, The Globe Project developed two factors: performance orientation (high degree of masculinity, avoidance of ambiguity, power distance and future orientation) and humane orientation (high-level of femininity, institutional and societal collectivism). The results reveal that all inputs grow at different rates over time. In the case of institutions, it is the most difficult to generate changes over time. However, human capital, market sophistication and business sophistication are the ones that have grown the most over time, regardless of the country’s cultural orientation. Among the main limitations is the set of data used because it only considers one approach to culture, especially the one considered by Hofstede. However, other approaches could help evaluate the results of this research. Considering the results obtained, the study attempts to provide a different view of the effects of cultural variables on companies’ innovation performance in different countries in the world. In the same way, evaluating these effects allows firms to consider variables associated with the country that will affect the strategies and performance of the firm. The results achieved make it possible to strengthen the analysis of the countries’ strategies when it comes to innovation, especially in the permanent evaluation of the results that allow to encourage changes in the execution of innovative activities to maintain their performance over time. The contributions allow us to understand the dynamics of innovation in the knowledge and creative outputs of countries over time. The trajectory analysis used in the data analysis is perhaps one of the most robust techniques that makes a time series analysis. This allows identifying trajectories for the independent variables of the study and their influence on the innovation of the country. Citation: Journal of Science and Technology Policy Management PubDate: 2022-08-31 DOI: 10.1108/JSTPM-03-2022-0050 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Pankaj Singh Abstract: The purpose of the present paper is to review studies on weather index-insurance as a tool to manage the climate change impact risk on farmers and to explore the study gaps in the currently existing literature by using a systematic literature review. This study analyzed and reviewed the 374 articles on weather index insurance (WII) based on a systematic literature search on Web of Science and Scopus databases by using the systematic literature review method. WII studies shifted their focus on growing and emerging areas of climate change impact risk. The finding shows that the impact of climate change risk significantly influenced the viability of WII in terms of pricing and design of WII. Therefore, the cost of WII premium increases due to the uncertainty of climate change impact that enhances the probability of losses related to insured weather risks. However, WII has emerged as a risk management tool of climate insurance for vulnerable agrarian communities. The efficacy of WII has been significantly influenced by repetitive environmental disasters and climate change phenomena. This study will be valuable for scholars to recognize the missing and emerging themes in WII. This study will help the policy planners to understand the influence of climate change impact on WII viability. This study is the original work of the author. An attempt has been made in the present study to systematically examine the viability of WII for insuring the climate change risk. Citation: Journal of Science and Technology Policy Management PubDate: 2022-08-16 DOI: 10.1108/JSTPM-07-2021-0102 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:PRC Gopal, Punitha Kadari, Jitesh J. Thakkar, Bimal Kumar Mawandiya Abstract: The purpose of this paper is to identify the key performance factors that can lead toward sustainability in the Industry 4.0 supply chains of manufacturing industries. Questionnaire is used to collect the data from manufacturing sector to prioritize the factors, which integrates both Industry 4.0 and sustainability. For this, stepwise weight assessment ratio analysis (SWARA) method is used to obtain the weights for criteria and sub-criteria to prioritize the factors. The present study brings the findings about five key performance factors. Social factor needs much attention among all the criteria, followed by ecological, economic, information technology and dynamic capability theory. Further, change management, third-party audits and novel business models are key sub-factors to improve performance of sustainability in Industry 4.0 supply chains. This study prioritized the performance factors of Industry 4.0 and sustainable supply chain in Indian manufacturing sector. These prioritized factors help to improve performance of organizations, which are practicing the Industry 4.0 and sustainability practices. Managers in manufacturing industries can use the SWARA for assessment of weights for the criteria and sub-criteria factors to take appropriate decisions to improve the organizations’ performance. Managers in manufacturing industry can use these prioritized factors to improve the performance of their supply chains. Citation: Journal of Science and Technology Policy Management PubDate: 2022-08-16 DOI: 10.1108/JSTPM-10-2021-0151 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Njabulo Ndlovu, Nixon Muganda Ochara, Robert Martin Abstract: The purpose of this study was to examine the influence of digital government innovation on transformational government. Digital government innovation is ordinarily implemented as means for the creation of public value. However, realisation of benefits from the digital government platforms has proved to be a challenge, and great discrepancy has been observed in the extent of public value generated, pointing to lack of innovativeness in resource-constrained environments. This research investigates the influence of digital government ambidexterity as an innovation strategy in enhancing transformational government (T-Gov). The authors develop hypotheses relating to digital government ambidexterity with two factors of innovation for enhancing T-Gov: exploitation incremental digital innovation and exploration radical digital innovation. The hypotheses are tested using a sample size of 690 citizens interacting through digital government platforms. The authors identify exploitation incremental digital innovation and exploration radical digital innovation as factors, and how these factors of digital government ambidexterity influence information quality for public value creation. The success of T-Gov is associated to the implementation of digital government policy which moderate the relationship between digital government ambidexterity and information quality. The empirical outcomes suggest that exploitation incremental digital innovation and exploration radical digital innovation positively influence information quality, thereby leading to public value, and this result become successful if there is implementation of digital government policy. Treating the two factors of digital government innovation as complementary leads to public value creation. Limited time and funds to conduct a country comparative study. The study only focused on urban municipalities, of which it would be interesting to explore rural municipalities. Adoption of MunINFORQUAL model for promoting digital government platform utilisation by citizens. The utilisation of digital government platforms would improve citizens’ lives in a number of ways. For instance, citizen municipal interaction for service delivery and social benefits through instant notifications of developmental projects. This paper contributes to the research literature on digital government innovation particularly from resource-constrained environments. Also, the study provides new empirical test using a data set of 690 citizens interacting through digital government platforms. Citation: Journal of Science and Technology Policy Management PubDate: 2022-08-16 DOI: 10.1108/JSTPM-11-2021-0173 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Muhammad Anshari, Mahani Hamdan Abstract: The implementation of digital twin in e-government services will become the future of public service delivery. It has a great promise for significantly optimizing e-government service delivery in public services because digital twin can be leveraged to achieve value co-creation, which can be turned for innovation and new knowledge creation. The purpose of this study is to fill a knowledge gap in the domain of e-government with digital twin enabled. This study examined the concept of digital twins in the context of e-government for innovation management. This research applied exploratory research discussing a dynamic and interpretive model that examines the main factors to consider when developing digital twins for the Fourth Industrial Revolution’s integration of e-government services. This study begins with a thorough assessment and then evaluates the results to propose a model that would be used as a benchmark for future research. Secondary data was gathered from a variety of previously published primary research sources, including peer-reviewed journals, case studies, periodicals, newspapers and books. E-government with digital twin platform will become increasingly integral to business or public value creation and can be managed individually as people and organizations expect much greater value for their well-being that is linked to a number of better outcomes. E-government with digital twin will no longer to be seen as a static web service but the next enabling platform to offer a comprehensive digital advisory for each and every user. The digital twin’s goal is to extract all of a user’s digital activity processes and thoroughly analyze them across all of e-services. When there are crucial issues or problems that need to be alerted to the (physical) user, the digital twin will present options, solutions and recommendations based on the entire gathered data continuum. This study is conducted to provide a better understanding of the digital twin’s impact on public service delivery in the future. When it comes to e-government, a digital twin is a digital representation of an individual with the ability to integrate e-government services (such as e-citizenship, e-employment, e-participation, e-business, e-commerce, e-health, e-learning, e-regulation, e-entertainment and so on) with nearly real-time data and advanced analytics. Individuals will be able to improve, discover, foresee and make better and faster decisions as a result of the digital twin. The proposed model shows a future scenario for e-government services, in which the key principle of Industrial Revolution 4.0, Cyber Physical Systems, is accommodated by digital twins. This study provides academics, policymakers and practitioners in the fields of technology, public and/or private service delivery and public policy, with the opportunity to define priorities, processes and outcomes of e-government services and thereby benefit more directly from the findings of the study. This study presents some novel insights into e-government services the use of digital twins to optimize public service delivery. Citation: Journal of Science and Technology Policy Management PubDate: 2022-08-11 DOI: 10.1108/JSTPM-11-2021-0176 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Samia Naqvi, Maria Teresa De Guzman Matriano, Jamel Terzi Alimi Abstract: Entrepreneurship-oriented courses are increasingly being offered in higher education institutions (HEIs) around the world. However, in the case of Oman, where this study was conducted, little or no research has been conducted, to date, to explore the perceptions of students and faculty members regarding the entrepreneurship-oriented courses they participate in, which is a serious gap in the literature. This study aims to fill this gap by examining the beliefs and conceptions that learners and faculty at a private HEI in Muscat, Oman, had about the course entitled Entrepreneurship and New Venture Creation (ENVC). The primary and secondary research questions are addressed using a mixed-methods approach that includes an online student questionnaire answered by 110 students who had studied the ENVC course, a focus group discussion with eight students facilitated by MS Teams and semi-structured interviews with two faculty members. The findings revealed that the study participants had a very positive view of the ENVC course discussed here as they pointed to several benefits, including improved knowledge of business and entrepreneurship concepts, increased familiarity with the local business environment, development of entrepreneurial intention and improvement of their critical thinking, creativity and innovation skills. In addition, the results revealed some concerns among the participating students, particularly regarding the lack of adequate training sessions on risk management and financial planning. The participants also requested hands-on experience through industrial entrepreneurship training and in-residence-entrepreneurship programs. This study raises a number of possibilities for further research on this type of course in terms of students’ employability skills, know-how and agency when the time comes for them to enter the real world of business and employment. Future work would benefit from using a longitudinal survey on a group of alumni to triangulate and compare the various findings that were reached here. It would certainly be even more fruitful if conducted at two or more HEIs and with larger population samples to ensure broad coverage, representation and generalization. Work along these lines would certainly refine and extend our findings. This study has significant pedagogical implications for future graduate students seeking employment, entrepreneurship course developers and faculty. Relatively, the educational outcomes of entrepreneurship education will also rely on the way entrepreneurship is being taught to students. It is recommended that entrepreneurship teaching should focus on cognitive development and active implementation of in-house incubation for well-planned innovative business ideas. This will provide opportunities for students to gain real-life experiences and identify their strengths and weaknesses, as well as the areas and skills that need to be maintained; hence, further research on the effectiveness of in-house incubation could best be considered for the next study. Another concern raised in this study is the lack of training in financial planning. Hence, further research can be considered on how to improve the financial planning skills of students for a start-up journey. This course is designed in alignment with Oman Vision 2040, which places great emphasis on entrepreneurship as it plays an important role in the planned economic diversification and sustainability, in which innovation derived from entrepreneurship development will be used as the main driver for the development of infrastructure and educational systems that encourage entrepreneurship. Moreover, the ENVC course focuses on the concept of social entrepreneurship. It inculcates a sense of responsibility for supporting the immediate society among students. Learning the perceptions of students and teachers will provide opportunities to achieve their academic goals, which will reap economic and financial returns in the long run. The development of entrepreneurial skills and intentions of students will eventually help in boosting the country’s economy and its social fabric, thus improving the overall quality of life of Omani society. Even though this study is an exploratory investigation, the framework sets out clear empirical insights into the entrepreneurship course development, its main contents, assessments and learners’ and faculty members’ perceptions of the design, intent, content and delivery of the ENVC course and has crucial implications for all the stakeholders. The originality of this case study lies in the fact that it is the first of its kind in the body of research as it links theory to practice and will be a useful reference for entrepreneurship course developers, higher education faculty and students. Citation: Journal of Science and Technology Policy Management PubDate: 2022-08-04 DOI: 10.1108/JSTPM-08-2021-0128 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Lisana Lisana Abstract: This quantitative study aims to examine the determinants that impact the behavioral intention to use mobile payment (m-payment) among Generation Z (Gen Z) customers in Indonesia. The theoretical model comprises seven latent variables: effort expectancy, performance expectancy, social influence, facilitating conditions, promotional activities, perceived security and behavioral intention. In addition, the two moderating factors of education and gender are used to investigate the significant effect of the determinants on intention to adopt m-payment. This study obtained the final data size of 430 respondents. The data analysis is conducted using structural equation modeling. The results substantiate the significance of promotional activities, perceived security, performance expectancy, effort expectancy and social influence, on the behavioral intention to accept m-payment systems. Gender is revealed to significantly moderate two constructs: social influence and promotional activities, on the m-payment usage intention. Meanwhile, education moderates the effect of perceived security on behavioral intention. This research is expected to fill the gap because only a few studies discuss the determinants affecting m-payment usage in Indonesia, especially among Gen Z-ers. Furthermore, the new findings associated with the role of two moderating factors become important practical implications because most of the prior studies often ignore the moderating factors. Citation: Journal of Science and Technology Policy Management PubDate: 2022-08-02 DOI: 10.1108/JSTPM-08-2021-0118 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Ntibaneng Hunadi Maleka, Walter Matli Abstract: The purpose of this study is to provide current state of knowledge on how the COVID-19 emergency situation necessitated the behaviour influencing use and acceptance of telehealth. This study interlinks the health belief model (HBM) and the unified theory of acceptance and use of technology (UTAUT) to highlight the challenges and opportunities as a result of the COVID-19 pandemic in the public health sector. This study used three online databases (Emerald publishing, Science Direct and Taylor and Francis) that enabled the authors to access electronic journal articles. Search strategy was used to extract articles based on the relevance of this study. The key findings from this study suggested that the COVID-19 emergency forced health-care workers and their patients to rapidly use and rely on telehealth to reduce the rate of COVID-19 transmissions. The key benefits of telehealth use highlighted an expansive cost effective and convenient access to health-care services irrespective of geographical local and levels of physical impairment. Moreover, telehealth inhibited in person human interaction, which was perceived as impersonal and not ideal for new patient consultations. The barriers outweighed the benefits; as a result, it is unlikely that there will be a wide use of telehealth beyond the COVID-19 emergency situation. The research findings are limited to discussions drawn from available secondary data. The criteria within telehealth for policymakers to note the technology acceptance and use for both health-care and outpatient stakeholders and their health seeking behaviour. Health-care sectors (private and public) and government need to understand enablers of effective telehealth in policymaking to ease the barriers during an emergency situation like a pandemic. This study contributes to the emerging literature on how COVID-19 pandemic has disrupted and accelerated telehealth by extending both the UTAUT and HBM theories. This study is expected to contribute and expand literature on telehealth during emergency situations, given the novice nature of COVID-19 and limited literature surrounding it. Citation: Journal of Science and Technology Policy Management PubDate: 2022-07-29 DOI: 10.1108/JSTPM-08-2021-0126 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Asem Tahtamouni Abstract: This study aims to discuss the main points in the dimensions of the quality of the electronic services to be considered in the future to adapt to future transactions and how to benefit from them. This study relies on the developments and to cope with them so that the banks and customers shift from dealing in the traditional way to the electronic method, which has become a cause of the gap in understanding customers for electronic banking use of the descriptive-analytical approach. A questionnaire was used as a source for collecting data and information about the study variables. It was distributed to three Jordanian banks, and the number of participants was 170. This study uses two primary sources for collecting data and information: secondary sources that relate to the theoretical aspect and preliminary sources related to the analytical aspect of the study subject. The results showed that the impact of e-banking quality dimensions of the study (ease of use, time, confidentiality and security) was high, which required the bank to maintain its high levels and monitor them from time to time. The value of this study comes from the following points: the relationship between the quality of electronic banking services and customer satisfaction; this study is one of the few field attempts in Jordan to assess the impact of the quality of electronic banking services on the satisfaction of customers in banks; this study provides new scientific results on the impact of the quality of electronic banking services on the satisfaction of customers in the Jordanian banks. Citation: Journal of Science and Technology Policy Management PubDate: 2022-07-18 DOI: 10.1108/JSTPM-06-2021-0082 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Swati Anindita Sarker, Shouyang Wang, K.M. Mehedi Adnan, Prithila Pooja, Kaynath Akhi, Khadija Akter Abstract: The purpose of this study is to see the energy relation to economic growth and find a way to solve the energy crisis for Bangladesh. Bangladesh is facing a high rate depletion of traditional energy sources. Renewable energy technology may be an alternative solution to meeting Bangladesh’s rising energy demand. Despite huge potential, Bangladesh fails to use renewable energy sources properly due to insufficient information and technical knowledge. The present research studied the current energy condition and potentiality of renewable energy with its influence on economic growth in Bangladesh. This study analyzes the relationship between renewable energy consumption and economic growth of Bangladesh for the period of 2001–2016, based on yearly data, by using multiple regression model where augmented Dickey–Fuller unit root test has been chosen for testing the viability. The result of this study showed that economic growth of Bangladesh is influenced positively by the consumption of renewable energy. In addition, SWOT analysis has also done to develop a roadmap, and suggest some policies which will be able to accomplish the country’s climbing energy demands for a short- and long-term solution. This study is an original work for Bangladesh, showing the results of the relationship between renewable energy consumption and economic growth. Therefore, this research will be useful to contribute to the literature review in the near future. Citation: Journal of Science and Technology Policy Management PubDate: 2022-07-15 DOI: 10.1108/JSTPM-01-2019-0001 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Ade Irma Susanty, Eko Budiharjo, Wahyu Winarto Abstract: Agility is an important characteristic that every organisation requires in today’s competitive digital era. Telecommunications companies in Indonesia face various types of competition, both from the same industry and new models. This study aims to identify the agility level of telecommunications companies in Indonesia. It also examines the effect of leadership style directly and indirectly through the mediation of employee readiness, innovation culture, technology capability and organisational structure. This study used a non-probability sampling technique. The macroprocess was used to identify and measure the direct and indirect effects. The results are based on survey data collected from a telecommunications company in Indonesia with a total of 1,073 employees. The results of this study showed that an adaptive leadership style has a direct and significant positive effect on the organisational agility level. Employee readiness, innovation culture, technological capability and organisational structure function as mediators between adaptive leadership style and agility. This study could contribute to the development of programs to ignite and boost organisational agility. Organisations are recommended to conduct periodic evaluations to measure agility levels and amend their programs accordingly. Adaptive leadership style was used, which expresses the leader’s deep concern for employee needs and organisational achievement. This leader will most likely positively impact employees and favourably influence the organisation (technology, structure, innovation and agility). Citation: Journal of Science and Technology Policy Management PubDate: 2022-07-14 DOI: 10.1108/JSTPM-07-2021-0095 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Manimay Ghosh Abstract: This paper aims to investigate the effect of factors that inhibit adoption of mobile payments service in India. Based on the extant literature on mobile payment service and other related literature, factors were identified that drive consumer resistance toward its adoption. It engaged “innovation resistance theory” framework for understanding consumer resistance. The framework addressed five categories of barriers, namely, usage, value, risk, image and tradition that lead to negative perception of innovation, and therefore, induces positive impact on its resistance. Additionally, the study considered a few lesser investigated barriers (habitual use of cash, surveillance, technology) for the study, thus extending the existing theoretical framework. Hypotheses were framed, field data were collected and then analyzed using multivariate techniques. Few interesting observations were made from the study. Usage, image and value barriers hindered adoption of mobile payment service. In case of men, usage, value and image were the primary barriers. For women, usage, image, habitual use of cash and technology acted as barriers that curbed mobile payments service adoption. Additionally, except risk, tradition and surveillance barriers, relationships of all other constructs with adoption intention were moderated by gender. This research was limited to the views of the urban population in India who used mobile payments service. The results may vary across geographical contexts because of culture or socioeconomic differences. The growth of mobile payment service has remained sluggish in India despite high levels of digitization. The study results will offer valuable insights to the Indian business managers and policymakers to identify what action plan needs to be instituted to make mobile payments service more attractive and acceptable to users. This empirical study extended and tested the classical innovation resistance theory framework by adding three less studied barriers (surveillance, habitual use of cash and technology) in a developing nation, thus enriching the current literature on consumer resistance toward mobile payments. It also examined the moderating effect of gender on mobile payments service adoption. Citation: Journal of Science and Technology Policy Management PubDate: 2022-07-13 DOI: 10.1108/JSTPM-02-2021-0031 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Soud Mohammad Almahamid, Nehal Almurbati, Adel Ismail Al-Alawi, Mohammed Al Fataih Abstract: The study aims to develop an integrated model for three-dimensional (3D) printing adoption in the Gulf Cooperation Council (GCC) context to form a baseline for more theoretical and empirical debate from emerging markets. A qualitative approach with a convenience sample is adopted since there is no formal body that has accurate data about the number of companies, governmental bodies, nongovernmental organizations, universities, labs, etc. that already have adopted 3D printing. The results indicate that the technological usefulness of 3D printing and its ease-of-use factor were found to be lacking among community members and governmental officials. Yet, these factors were the most influential factor affecting the spread of 3D printing technology adoption in the GCC countries. Nevertheless, the adaptation of 3D printing is not yet at the level of its global markets, nor is it used within leading companies’ assembly lines. In addition, the 3D printing awareness and use increased during the COVID-19 pandemic. Yet, the adaptation rate is still below expectations due to several challenges that face the growth of the 3D printing market in the GCC countries. The most vital challenge facing 3D printing growth is manifested in governmental policies and regulations. Companies’ managers can benefit from the current study results by focusing on the factors that facilitate 3D adoption and avoiding bottle-neck factors that hinder the speed of the 3D adoption. 3D providers can also benefit by understanding the factors that affect 3D adoption and designing their machine and marketing strategy in a way that helps the intended companies to easily adopt 3D printing. To the best of the authors’ knowledge, this is the first study that explored 3D printing adoption on the GCC countries’ level. It also adds a new flavor to the literature by exploring 3D adoption during the COVID-19 crisis. Citation: Journal of Science and Technology Policy Management PubDate: 2022-07-13 DOI: 10.1108/JSTPM-02-2022-0037 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Sunday C. Eze, Vera C. Chinedu-Eze, Hart Okorie Awa, Temitope A. Asiyanbola Abstract: This paper aims to consolidate the state of research on information behaviour. Regardless of the scholarly surge on information behaviour using numerous models and extended ones, gaps still exist on the development of more pragmatic frameworks that explain and/or predict the information behaviour across different fragmented environmental situations. Therefore, this paper extends technology-organization-environment (T-O-E) framework and synthesizes different research positions into a multi-dimensional framework that assists small and medium enterprises (SMEs) to understand their information behaviour and to make informed decisions on the adoption of emerging information communication technology (EICT). This study deployed an inductive approach; data were generated from unstructured and semi-structured interviews with 20 participants drawn purposively from Luton directories. This study developed a more integrated framework underpinned by T-O-E framework, which helped to identify how EICT adoption is critically shaped by perceived information need, information sources selection and the factors determining information source selection. Qualitative research is normally subjective, inductive, interpretive and limited on the sample used. However, because of the limited number of interviews used, as well as industry-specific nature of the study, the generalization of the framework and the findings will be difficult, hence, the need to test the framework on a broader population and cross-context testing. The T-O-E framework is extended to Expectancy (T-O-E-E) to provide a more robust insight into information behaviour of SMEs from a multi-dimensional perspective. It also offers a more analytical framework for exploring critical issues identified and demonstrates the capacity to provide a reliable explanation to the findings. Further, it serves as a tool for assessing the benefits or challenges of SMEs information behaviour especially on the EICT adoption decision. Citation: Journal of Science and Technology Policy Management PubDate: 2022-07-13 DOI: 10.1108/JSTPM-11-2021-0172 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Ardian Adhiatma, Olivia Fachrunnisa, Nurhidayati , Tina Rahayu Abstract: The digitization efforts for small and medium enterprises (SMEs) as a result of advances in information technology are challenging, with one of them being the creation of digital ecosystems for SMEs. This study aims to develop a model of the relationship between SMEs’ readiness to change, agile leadership and dynamic capability to implement a digital ecosystem for SMEs in the creative industry in Semarang, Central Java, Indonesia. A survey methodology was used in this study. Respondents in this study were creative industry SMEs in Semarang, Central Java, Indonesia. SMEs in the creative industry sector were chosen as samples as they require digital technology to manage their business development, production and distribution, customer relationships and to innovate in their businesses. In total, 250 creative SMEs, selected based on a purposive random sampling method, were included in this study. Data were analyzed using structural equation model-partial least square. This study provides current insights and future needs for implementing digital ecosystems in SMEs in Indonesia’s creative industries. It also identifies three critical conditions for dealing with Industry 4.0: organizational readiness to change, agile leadership and dynamic capability. In response to information technology advancements, this study proposes a new model for implementing digital ecosystems for SMEs. Furthermore, this study adds knowledge about the concept of a service-oriented technology ecosystem to help SMEs operate more efficiently. It focuses on the interaction of entities to improve the system’s utility, gain benefits and promote information exchange. Citation: Journal of Science and Technology Policy Management PubDate: 2022-07-13 DOI: 10.1108/JSTPM-12-2020-0171 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Muhammad Arsam Qazi, Muhammad Aiyaz Sharif, Ather Akhlaq Abstract: Integrating e-learning into higher education institutions (HEIs) is a complex process. Several universities had tried to impart learning online, especially amid the spread of COVID-19. However, they failed miserably due to the many barriers to online learning platforms’ delivery and acceptance. This study aims to explore the barriers and facilitators in adopting e-learning in HEIs of Pakistan by taking the perspective of key stakeholders involved in the management and administration of HEIs. The authors recruited participants using purposive and snowball sampling. Interviews were conducted from a variety of participants, including academicians, administrators and information technology (IT) personnel. Data recorded was transcribed into verbatim and then analyzed using thematic analysis. The analysis identified barriers and facilitators to the e-learning implementation. Barriers included lack of resources and training, lack of infrastructure, inadequate e-learning policies, absence of positive mindset among teachers and students and reservations and concerns about e-learning of parents and teachers. By contrast, facilitators included prior training and awareness (provided by HEIs regarding e-learning), the assistance of government and regulatory bodies (in terms of policy and training on e-learning), the role of IT (in development and implementation of online learning system) and good computer knowledge and skills of students and faculty. Moreover, respondents believed that teaching subjects online requires the availability of proper and complete gadgets, but these were hardly available due to high demand. Finally, the academicians and administrators believed that e-learning is indispensable in health emergencies such as COVID-19 and similar events ahead. For the HEIs to sustain and grow, the adoption of e-learning is fundamental. Therefore, the government should provide the essential infrastructure for the HEIs to deploy e-learning modules, train faculty and ensure the availability of necessary equipment (e.g. network) and gadgets to faculty and students. From a theoretical perspective, the study provides a framework for similar future studies in other emerging markets, whereas practical implications of the study can assist the governments and HEIs of emerging markets in implementing the e-learning modes of education in times of health emergencies, such as COVID-19. Citation: Journal of Science and Technology Policy Management PubDate: 2022-07-12 DOI: 10.1108/JSTPM-01-2022-0002 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Parisa Alizadeh, Maghsoud Amiri Abstract: Business research and development (R&D) is of critical importance for innovation and economic growth. The purpose of this study is to present an application of the analytic hierarchy process (AHP) to select the most appropriate policy measure to support the business expenditure on R&D (BERD). AHP method adopts a multi-criteria approach that can be used to analyse and prioritize the policy measures based on pairwise comparisons between several attributes that affect the selection of a policy tool. The model formulated in this study is applied to a real case of supporting decision-makers in some high-tech sectors in Iran. The results highlight the four main financial policy measures implemented in Iran to enhance the BERD; those are, public procurement for R&D, direct subsidies for R&D, grants for R&D and income tax credit for firms have the priority values of 0.280, 0.260, 0.249 and 0.211, respectively. The findings of this study are based on subjective evaluation of policy measures by experts of designing policy measures. Objective assessment of policy measures is important too because the preferences of policy interventions change during the time. Another significant point is that the priorities of specific policy measures depend on the effectiveness of their implementing arrangement and the previously successful experience of firms in receiving them. This paper presents an application of the AHP to select the most appropriate policy measure to support the BERD. This method could be used to prioritize the policies and interventions that governments implement to solve different problems, especially at the innovation system level. Citation: Journal of Science and Technology Policy Management PubDate: 2022-07-12 DOI: 10.1108/JSTPM-09-2021-0142 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Omar Ikbal Tawfik, Omar Durrah, Khaled Hussainey, Hamada Elsaid Elmaasrawy Abstract: This study aims to investigate the factors influencing the adoption of cloud accounting (CA) in Oman’s small and medium enterprises (SMEs). The research model is developed based on relationships between technology, organisational and environmental contexts. This study used a questionnaire to collect data from a sample of SMEs in Oman’s information and communication sector. In total, 300 enterprises were selected, and the questionnaire was distributed to the executives. The questionnaires valid for analysis were 159. The collected data were analysed using structural equation modelling through analysis of a moment structures software. This study tested seven factors, namely, support from top management, firm size, infrastructure (technology readiness), security and privacy, compatibility, competitive pressure and relative advantage. The results revealed that compatibility has a significant impact on the adoption of CA. This study suggests the mangers in SMEs should play a more decisive role in identification of technological, organisational and environmental factors that affect the success of implementing CA in a comprehensive model. This study constitutes a management strategy that helps the enterprises in light of limited economic resources and concerns about the use of cloud services to make the appropriate decision in adopting CA. Citation: Journal of Science and Technology Policy Management PubDate: 2022-07-08 DOI: 10.1108/JSTPM-08-2021-0114 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Mohd Danish Kirmani, Md. Asadul Haque, Muhammad Ahsan Sadiq, Faiz Hasan Abstract: This study aims to examine the factors influencing user satisfaction with unified payment interface (UPI)-based payment systems during the COVID-19 pandemic in India. The study also aimed to examine whether the user satisfaction with UPI-based payment systems during the COVID-19 pandemic will transform into their continuance intention post-COVID-19 pandemic. The study was performed in three phases, i.e. pre-testing (for developing questionnaire), pilot study (using exploratory factor analysis to ensure unidimensionality) and the main study. The main study was based on the feedback from a sample of 369 internet users who first used the UPI-based payment system during the COVID-19 pandemic. Data generated were analysed using the structural equation modelling approach. The study findings suggest that the users who are satisfied with UPI-based transactions during the COVID-19 pandemic are likely to continue their use of this payment mode in future. Factors such as post-adoption perceived value, perceived usefulness and post-adoption perceived risk were observed to be key constructs in explaining user satisfaction and continued intention for UPI-based payment systems. The study is one of the pioneering studies, in the sense that it investigated the continuance intention of UPI-based payment systems, which, surprisingly, did not gain much attention from past researchers. Citation: Journal of Science and Technology Policy Management PubDate: 2022-06-07 DOI: 10.1108/JSTPM-08-2021-0127 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Som Sekhar Bhattacharyya Abstract: The purpose of this study was to ascertain how real options investment perspective could be applied towards monetization of customer futures through the deployment of machine learning (ML) and artificial intelligence (AI)-based persuasive technologies. The authors embarked on a theoretical treatise as advocated by scholars (Cornelissen, 2019; Barney, 2018; Cornelissen, 2017; Smithey Fulmer, 2012; Bacharach, 1989; Whetten, 1989; Weick,1989). Towards this end, theoretical argumentative logic was incrementally used to build an integrated perspective on the deployment of learning and AI-based persuasive technologies. This was carried out with strategic real options investment perspective to secure customer futures on m-commerce apps and e-commerce sites. M-commerce apps and e-commerce sites have been deploying ML and AI-based tools (referred to as persuasive technologies), to nudge customers for increased and quicker purchase. The primary objective was to increase engagement time of customers (at an individual level), grow the number of customers (at market level) and increase firm revenue (at an organizational level). The deployment of any persuasive technology entailed increased investment (cash outflow) but was also expected to increase the level of revenue and margin (cash inflow). Given the dynamics of market and the emergent nature of persuasive technologies, ascertaining favourable cash flow was challenging. Real options strategy provided a robust theoretical perspective to time the persuasive technology-related investment in stages. This helped managers to be on time with loading customer purchase with increased temporal immediacy. A real options investment space involving six spaces has also been developed in this conceptual work. These were Never Invest, Immediately Investment, Present-day Investment Possibility, Possibly Invest Later, Invest Probably Later and Possibly Never Invest. The foundations of this study domain encompassed work done by an eclectic mix of scholars like from technology management (Siggelkow and Terwiesch, 2019a; Porter and Heppelmann, 2014), real options (Trigeorgis and Reuer, 2017; Luehrman, 1998a, 1998b), marketing intelligence and planning (Appel et al., 2020; Thaichon et al., 2019; Thaichon et al., 2020; Ye et al., 2019) and strategy from a demand positioning school of thought (Adner and Zemsky, 2006). The findings would help managers to comprehend what level of investments need to be done in a staggered manner. The phased way of investing towards the deployment of ML and AI-based persuasive technologies would enable better monetization of customer futures. This would aid marketing managers for increased customer engagement at the individual level, fast monetization of customer futures and increased number of customers and consumption on m-commerce apps and e-commerce sites. This was one of the first studies to apply real options investment perspective towards the deployment of ML and AI-based persuasive technologies for monetizing customer futures. Citation: Journal of Science and Technology Policy Management PubDate: 2022-05-31 DOI: 10.1108/JSTPM-09-2021-0136 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Ammar Aamer, Chelinka Rafiesta Sahara, Mohammed Ali Al-Awlaqi Abstract: There is an increasing interest in the supply chain’s digitalization, yet the topic is still in the preliminary stages of academic research. The academic literature has no consensus and is still limited to research assessing the supply chain’s digitalization of organizations. This study aims to explore the supply chain digitalization drivers to understand the emerging phenomena. More specifically, the authors devised from the literature the most common factors in assessing the readiness in scaling supply chain digitalization. This study followed a five-phased systematic literature review (SLR) methodology in this research: designing, analyzing, conducting, writing and assessing the quality of the review. The SLR is beneficial for justifying future research regardless of the complex process that requires dealing with high-level databases, information filtering and relevancies of the content. Through analysis of 347 titles and abstracts and 40 full papers, the authors showed and discussed the supply chain digitalization: transformation factors. The results generated three main themes: technology, people and processes. The study also generated ten subthemes/primary drivers for assessing the readiness for supply chain digitalization in organizations: IT infrastructure, cybersecurity systems, digitalization reskilling and upskilling, digitalization culture, top management support, digitalization and innovation strategy, integrated supply chain, digital innovation management, big data management and data analytics and government regulations. The importance of each factor was discussed, and future research agenda was presented. While the key drivers of the supply chain digitalization were identified, there is still a need to study the statistical correlation to confirm the interrelationships among factors. This study is also limited by the articles available in the databases and content extraction. This study supports decision-makers in understanding the critical drivers in digitalizing the supply chain. Once these factors are studied and comprehended, managers and decision-makers could better anticipate and allocate the proper resources to embark on the digitalization journey and make informed decisions. The digitalization of the supply chain is more critical nowadays due to the global disruptions caused by the Coronavirus (COVID-19) pandemic and the surge of organizations moving toward the digital economy. There is a gap between the digital transformation pilot studies and implementation. The themes and factors unearthed in this study will serve as a foundation and guidelines for further theoretical research and practical implications. Citation: Journal of Science and Technology Policy Management PubDate: 2022-05-10 DOI: 10.1108/JSTPM-01-2021-0001 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Laura Blackburne, Koorosh Gharehbaghi, Ken Farnes, Olivia Moore, Melisa Russo Abstract: The purpose of this paper is to evaluate the green building certification systems. In doing so, a validation process, using confirmatory factor analysis (CFA), was undertaken. An extensive literature review was conducted to highlight the paramount aspects of green building certification systems. Then, using a grounded theory, key findings of the initial literature review were explored. This was necessary to form a broad theoretical framework. Finally, CFA was performed to evaluate various green building certification systems. Initially, it was noted that accreditation process was the central key for effective building certification systems, particularly at the international level. Further, using CFA, it was also determined that to increase the sustainable performance of the green building certification, meeting the increasing expectation of the system user is paramount. When evaluating the green building certification systems, it is recommended to focus on a specific aspect of the programmes holistically. This needs to be done particularly towards delivering a clear message to the stakeholders globally; doing so may alleviate the many challenges of green building certifications. Currently, various green building certification systems have been developed for local purposes. This raises the question of the adaptability of these systems across varying climates and geography in differing regions. Using CFA, this research will examine various green building certification systems to evaluate their applicability at a global level. Citation: Journal of Science and Technology Policy Management PubDate: 2022-03-30 DOI: 10.1108/JSTPM-04-2021-0066 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Yudi Fernando, Ika Sari Wahyuni-T.D., Anderes Gui, Ridho Bramulya Ikhsan, Fineke Mergeresa, Yuvaraj Ganesan Abstract: This paper aims to investigate the adoption barriers of Industry 4.0 in the Indonesian manufacturing supply chains. The mixed method was deployed to validate the findings. First, the qualitative study was conducted based on the interviews. Then, the companies were approached using filter questions on the involvement in adopting industry 4.0 and its impact on the supply chain. Based on the qualitative study, nine main barriers were found in the thematic analysis. Thus, to get a consensus on the barriers in the industry, the barrier indicators were tested using a structural equation model retrieved from 173 small and medium Indonesian manufacturing firms. Results indicate that five main barriers (e.g. unclear Industry 4.0 policy, higher-risk investment, insecure data sharing, lack of expertise and lack of incentive) are confirmed as the adoption barriers. The successful adoption of supply chain integration with Industry 4.0 technology can strengthen the manufacturing sector and competitiveness. Therefore, this study can be a complimentary assessment to evaluate the Indonesia Industry 4.0 Readiness Index (INDI 4.0) and the effectiveness of the government support program. The results can be used as the framework to foresee the successful implementation of smart manufacturing supply chain management and its integration. Therefore, the authors proposed the framework to foresee the successful implementation of smart manufacturing, supply chain management and integration. Citation: Journal of Science and Technology Policy Management PubDate: 2022-03-29 DOI: 10.1108/JSTPM-10-2021-0155 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Faris ALshubiri, Amina Ahmed ALmaashani, Sharqoof Musallam Thuaar Abstract: Digitalisation has become closely related to various economic sectors in terms of economic impact and discovery of new technologies. In this regard, this study aims to examine the relationship between the digital economy, as measured by four proxies (infrastructure, empowerment of society, technological economic growth and digitalisation development), and the productivity and monetary system of Oman from 1985 to 2019. The autoregressive distributed lag methodology and diagnostic tests were used to increase the robustness of findings. The analysis showed significant positive long-run relationships between infrastructure (measured as the number of fixed telephone subscriptions), technological economic growth (measured as medium- and high-tech exports as a percentage of manufactured exports) and the monetary system. There was also a significant negative short-run relationship between digitalisation development, measured as the number of individuals (percentage of the population) using the internet, and the monetary system. Furthermore, there were significant positive short- and long-run relationships between digitalisation development and productivity. Only short-run relationships were identified between empowerment of society, measured as the number of mobile cellular subscriptions, and productivity. The conclusions support the paradigm of diffusion of innovation theory, which aims to understand the use of modern technologies to obtain the maximum economic benefit, and show both the dark and bright sides of technology. Furthermore, the effect of the digitalisation economy paradigm on productivity should be determined by increasing logistical services. This will support the growth of foreign and domestic investments and promote cooperation between the public and private sectors, thereby achieving digitalisation in Oman and enabling reflection on the country’s monetary policy development and economic growth. Citation: Journal of Science and Technology Policy Management PubDate: 2022-03-08 DOI: 10.1108/JSTPM-07-2021-0097 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Jamil Razmak Abstract: This paper proposes a Web-based patient portal based on the electronic medical record. Such a portal can allow patients to manage their own health care, reduce health-care visits and significantly improve the quality of their health care. A patient portal prototype and an accompanying online survey were distributed to assess the adoption readiness among a group of people in the United Arab Emirates (UAE). The results from 470 survey participants demonstrated an enhanced awareness of this technology, and support the study hypotheses indicating that both intrinsic and extrinsic factors are important when considering the implementation of a patient portal in the UAE. This study adds value to the few research studies undertaken in the Middle East discussing online health information technology and its adoption and usage among the population at large. The extended technology acceptance model, which contains two additional constructs, had not been previously validated in terms of a patient portal in the UAE, according to the author’s knowledge, adding more value. The UAE’s health-care system must use the benefits from the available IT infrastructure to provide a user-friendly online portal to encourage patients to manage their health care and health information. Citation: Journal of Science and Technology Policy Management PubDate: 2022-02-24 DOI: 10.1108/JSTPM-05-2021-0072 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Somnath Mitra, Harish Kumar, M.P. Gupta, Jaijit Bhattacharya Abstract: The cities are distinctly engine of economic growth, which depends upon speed at which innovations are brought out and trigger entrepreneurship. Smart city initiatives are one of the opportunities to unleash innovation and entrepreneurship in developing countries like India. Entrepreneurial ecosystem research in smart cities is still in its nascent phase. Therefore, the study aims to bring out elements for a start-up ecosystem to promote entrepreneurship in smart cities. Focus group discussion has been applied to gain a variety of insights and opinion from selected participants with diverse expertise. The study proposes a framework for developing a start-up ecosystem in smart city. The findings suggest the technology infrastructure along with the elements of start-up framework as knowledge hub, public policy, entrepreneurship and city economy. The study does not show the impact of smart city strategies over an extended period. A robust entrepreneurial framework usually impact on utilization of technologies for economic activities and regional development. The innovators, policymakers, city administrators, entrepreneurs, venture capitalists and various stakeholders in society will get benefit from the outcomes of this study. The evolution of smart cities is a social initiative with various stakeholders –such as governments, residents, businesses and entrepreneurs. The creation of start-up ecosystem in smart cities requires several levels of interventions such as new programs and institutional reforms. The research explores pillars and constituents that describe a start-up ecosystem in smart cities and nurtures a collaborative culture of innovations and entrepreneurship. Citation: Journal of Science and Technology Policy Management PubDate: 2022-02-17 DOI: 10.1108/JSTPM-06-2021-0078 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Kieran Saunders, Dragana Radicic Abstract: This study investigates the impact of cooperation with external partners on the intensity of product innovation as well as its commercial success. The focus is on firms located in the Eastern European countries that are seldom a subject of empirical innovation studies. The theoretical framework takes into account that moderate and modest innovator countries, which comprise the sample, have distinct innovation ecosystems relative to advanced economies. The study uses data from the Business Environment and Enterprise Performance Survey (BEEPS) that was conducted in 2013–2014 and covering the period of the past three years. Product innovation is measured through its intensity (a number of product innovation) and through its commercial success (innovative sales). A set of hypotheses are tested using a negative binomial estimator (for the number of product innovation) and a tobit estimator (for innovative sales) estimated in Stata statistical software. Empirical findings show that vertical cooperation has a positive effect on the intensity of innovation activities. In contrast, the authors find no evidence that horizontal cooperation or cooperation with science partners (universities and research centres) increase innovation intensity or its commercial success. Besides vertical cooperation, for a commercial success, it is equally beneficial for firms to use their own innovative ideas. These results taken together suggest that closed innovation and cooperation with customers and suppliers are critical determinants of product innovation in Eastern European firms. The study contributes to expanding the research on knowledge management and open innovation in less advanced economies. Citation: Journal of Science and Technology Policy Management PubDate: 2022-02-16 DOI: 10.1108/JSTPM-07-2021-0096 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Pragati Agarwal, Sanjeev Swami, Sunita Kumari Malhotra Abstract: The purpose of this paper is to give an overview of artificial intelligence (AI) and other AI-enabled technologies and to describe how COVID-19 affects various industries such as health care, manufacturing, retail, food services, education, media and entertainment, banking and insurance, travel and tourism. Furthermore, the authors discuss the tactics in which information technology is used to implement business strategies to transform businesses and to incentivise the implementation of these technologies in current or future emergency situations. The review provides the rapidly growing literature on the use of smart technology during the current COVID-19 pandemic. The 127 empirical articles the authors have identified suggest that 39 forms of smart technologies have been used, ranging from artificial intelligence to computer vision technology. Eight different industries have been identified that are using these technologies, primarily food services and manufacturing. Further, the authors list 40 generalised types of activities that are involved including providing health services, data analysis and communication. To prevent the spread of illness, robots with artificial intelligence are being used to examine patients and give drugs to them. The online execution of teaching practices and simulators have replaced the classroom mode of teaching due to the epidemic. The AI-based Blue-dot algorithm aids in the detection of early warning indications. The AI model detects a patient in respiratory distress based on face detection, face recognition, facial action unit detection, expression recognition, posture, extremity movement analysis, visitation frequency detection, sound pressure detection and light level detection. The above and various other applications are listed throughout the paper. Research is largely delimited to the area of COVID-19-related studies. Also, bias of selective assessment may be present. In Indian context, advanced technology is yet to be harnessed to its full extent. Also, educational system is yet to be upgraded to add these technologies potential benefits on wider basis. First, leveraging of insights across various industry sectors to battle the global threat, and smart technology is one of the key takeaways in this field. Second, an integrated framework is recommended for policy making in this area. Lastly, the authors recommend that an internet-based repository should be developed, keeping all the ideas, databases, best practices, dashboard and real-time statistical data. As the COVID-19 is a relatively recent phenomenon, such a comprehensive review does not exist in the extant literature to the best of the authors’ knowledge. The review is rapidly emerging literature on smart technology use during the current COVID-19 pandemic. Citation: Journal of Science and Technology Policy Management PubDate: 2022-02-16 DOI: 10.1108/JSTPM-08-2021-0122 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Bhaveshkumar Nandanram Pasi, Subhash K. Mahajan, Santosh B. Rane Abstract: This paper aims to concentrate on classifying and analyzing the risks associated with the Industry 4.0 (I4.0) concept in manufacturing industries and developing strategies for managing risks. In this research paper, risks categories and their sub-components associated with the I4.0 concept are identified by performing a systematic literature survey of peer-reviewed journal articles and taking inputs from industry experts and academicians. Then, the importance of the identified risks and causal relations among risks are analyzed by using decision-making trial and evaluation laboratory (DEMATEL) method. Finally, the strategies are developed to mitigate the identified risks. From the literature survey, 6 risk categories and their 19 sub-components associated with the I4.0 concept are identified. The DEMATEL method resulted in economic risks and technical risks as the top two risk categories in the I4.0 concept. Ecological risks and legal and political risks are relatively low-ranked risk categories. Causal relations and ranking among risk categories and their sub-components are obtained by analyzing responses received through questionnaires. There are other methods also available for risk analysis, which are beyond this study. This research paper will help the industrialists to effectively manage the risks involved in adopting I4.0 concept in manufacturing industries by adopting strategies. This research paper gives an idea about risks associated with the implementation of the I4.0 concept in manufacturing industries. Also, this paper uses the DEMATEL method for ranking the identified risk categories and their sub-components. Citation: Journal of Science and Technology Policy Management PubDate: 2022-02-15 DOI: 10.1108/JSTPM-04-2021-0057 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Hemant Kumar, Gautam Sharma Abstract: Grassroots innovations, developed by local people using locally available resources, have shown the potential to provide low-cost technological solutions to the problems faced by underserved consumers in the global south. This paper aims to link the concept of grassroots innovations to energy use in the context of India. The paper takes three case studies from the list of technologies scouted and nurtured by the National Innovation Foundation to critically discuss the potential of grassroots innovations for the dissemination and diffusion of urban sustainable energy uses. The data for this study has been collected from various secondary sources. It discusses the opportunities and challenges in promoting grassroots innovations for sustainable energy uses in urban settings. The paper discusses the opportunities and challenges in promoting grassroots innovations for sustainable energy uses in urban settings. Although the concept and understanding of grassroots innovations have well developed, its linkages with sustainable energy use in urban settings have received scarce or no attention in the literature. Citation: Journal of Science and Technology Policy Management PubDate: 2022-02-10 DOI: 10.1108/JSTPM-03-2021-0042 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Kanokkarn Snae Namahoot, Viphasiri Jantasri Abstract: The purpose of this paper is to propose a model that examines the relationships among the five dimensions of the unified theory of acceptance and use of technology (UTAUT) toward the overall behavioral intentions (BIs); to use cashless payment systems in Thailand, which are practically based on the basic models and theories of consumer behavior such as the theory of reasoned action (TRA), theory of planned behavior (TPB) and technology acceptance model (TAM); and to explain the indirect effects between UTAUT and BIs to use cashless payment systems mediating by perceived risk and trust. A total of 708 respondents, who have had an experience with a cashless payment system in Thailand, were selected using a stage sampling method. The data obtained from the participants were analyzed using a structural equation modelling approach. The results of this paper reveal that UTAUT model, perceived risk and trust have all significant influences on BIs to use a cashless payment system. This suggests that consumers in Thailand adopt to specific financial technological innovation if they perceive that the risk is low and they can trust the system, especially if it is associated with a reliable online banking network. The basic understanding of the UTAUT model that influences BIs to use cashless payment systems has been the focus of this current paper. This paper empirically examined the overall direct and indirect influences of UTAUT model and perceived risk, trust and BI to use. This current paper also expands the UTAUT theory by exploring several dimensions (i.e. performance expectancy, effort expectancy and social influence). Research findings reveal that effort expectancy can reduce perceived risk and increase trust in Thailand's cashless payment systems. This can generate more customer interest and engagement, as well as provide insights into customers' intentions in using a cashless payment system. Citation: Journal of Science and Technology Policy Management PubDate: 2022-02-10 DOI: 10.1108/JSTPM-07-2020-0102 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Simon Stephens, Roisin M. Lyons Abstract: This paper presents a conceptual framework based on a literature review and the findings from an empirical study using data collected from entrepreneurs (business incubatees) over a 15-year period (2004–2019). This paper aim is to discuss and propose areas to consider when (re)designing business incubation. The data set is based on the experiences of five different cohorts (n = 100), each of which spent 18–24 months participating in a start-up programme sponsored by a business incubation centre (BIC) located in Ireland. To add further depth and nuance to this paper’s findings, an expert focus group was undertaken. The findings highlight the importance of different activities and skills in a BIC over time and recommend the inclusion of a number of activities in a BIC framework. The activities include continued professional development (CPD), action research, participation in a simulation, development of emotional intelligence, leadership skills and mindset and critical reflection. This paper presents an appropriate conceptual framework for the (re)design of business incubation. The framework facilitates an improved understanding of the evolution of entrepreneurial activities and outcomes associated with engagement with a BIC. BIC 4.0, as described in this paper, proposes success as multi-faceted and including space, facilities, networks, mentors, professional development, reflective practice, emotional development and engagement with continuous professional development. Citation: Journal of Science and Technology Policy Management PubDate: 2022-02-08 DOI: 10.1108/JSTPM-01-2021-0016 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Muhammad Dimyati, Prakoso Bhairawa Putera, Chichi Shintia Laksani, Muhammad Zulhamdani, Setiowiji Handoyo, Yan Rianto, Laksana Tri Handoko Abstract: This paper aims to identify the strengths of the universities based on the research area which are prioritized by the Government of Indonesia in the National Medium Term Development Plan 2015–2019, in the research areas of food and agriculture; energy, new and renewable energy; health and medicine; transportation; telecommunication, information and communication; defense and security technologies and advanced materials. The mapping of the research strength in Indonesian universities is performed by using data of the university research output in the Information System for Research and Community Service, Ministry of Research, Technology and Higher Education and categorized into seven categories, i.e. accredited national journals, international journals indexed by Scopus or others, Intellectual Property ownership, textbooks, prototypes and an appropriate technology. Based on the data obtained from Information System for Research and Community Service, there are 904 universities in Indonesia conducting research activities and generating 14,188 research outputs. This paper analyzes 3 of the 9 National Research Priorities, namely, food, energy and health and medicine. The data show that there are 904 universities in Indonesia conducting research activities and producing 14,188 research results. The research strength index based on National Research Priorities shows that three universities have the highest cluster strength index. Gadjah Mada with an index value of 4.95 is the highest index in the food cluster. In the energy cluster of the Institut Teknologi Bandung with the highest index value of 0.63. Meanwhile, the Universitas Indonesia reached 2.06 as the highest index value in the health and medicine cluster. Measurement of the strength of the study was conducted using data from research results from universities in 2016 which were recorded in the Information System for Research and Community Service. The University’s R&D strength is calculated from seven categories of research results: accredited national journals, international journals indexed by Scopus or others, intellectual property rights, textbooks, prototypes and appropriate technology products. Citation: Journal of Science and Technology Policy Management PubDate: 2022-02-04 DOI: 10.1108/JSTPM-06-2020-0096 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Chigozie Collins Okafor, Clinton Aigbavboa, Wellington Didibhuku Thwala Abstract: This study aims to promote the idea that social equity is a significant objective that needs to be achieved to attain a smart city and further reveal the current research focus of smart city in relation to social equity. Also, it will propose determinants of social equity for smart city development. The first part of this study was conducted by reviewing ten existing smart city models and assessing their elements, in a bid to find a relationship between the existing smart city models and social equity. These models were sorts from scholarly publications such as books, journals and other related articles sourced from google scholar and Scopus database. To give more credence to this study, a second aspect of this study was necessary; this was conducted using a bibliometric approach, and the data was gathered from the Scopus database. Keywords such as “smart-city” OR “Digital-city” OR “Intelligent-city” OR “Computer-city” OR “Technology-city” AND “Social-equity” were used for article extraction. VOSview was used to analyse the bibliographic data obtained. This research revealed that studies that relate, link or discuss the idea that social equity is a significant objective that needs to be achieved to attain a smart city are low considering that only 48 articles were extracted, and most of the studies did not specifically focus on social equity in smart city development. Further findings revealed that the ten reviewed smart city models never linked or discussed the idea of social equity in smart city development. Additionally, this study revealed that emerging countries aiming to develop smart cities, particularly in Africa, are not paying much attention to the importance of creating social equity policies to attain smart cities. This study revealed a knowledge gap in the study of smart cities in developing countries. Governments of various developing countries can implement the ideas from this study by creating and applying social equity policies to drive sustainable development, which will positively influence smart city attainment. The contribution of this study is that it promotes the idea that social equity is a significant objective that needs to be achieved to attain smart cities. This study’s further originality and value lie in adopting a bibliometric approach of analysis that has not been used in this form in previous studies. Citation: Journal of Science and Technology Policy Management PubDate: 2022-01-25 DOI: 10.1108/JSTPM-06-2020-0098 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Philip Andrews-Speed, Xiangyang Xu, Dingfei Jie, Siyuan Chen, Mohammad Usman Zia Abstract: This paper aims to identify the factors that are constraining technological innovation to support the development of coalbed methane in China. The analysis applies ideas relating to national and sector systems of innovation to explain why China’s strategies to support research and technological innovation have failed to stimulate the desired progress in coalbed methane production. It also provides a counter-example of the USA that implemented a number of measures in the 1970s that proved very effective. The deficiencies of China’s research and development strategies in support of coalbed methane development reflect the national and sectoral systems of innovation. They are exacerbated by the structure of the national oil and gas industry. Key constraints include the excessively top-down management of the national R&D agenda, insufficient support for basic research, limited collaboration networks between companies, research institutes and universities and weak mechanisms for diffusion of knowledge. The success of the USA was based on entirely different systems for innovation and in quite a different industrial setting. The originality of this analysis lies in placing the challenges facing research and innovation for China’s coalbed methane development in the context of the national and sectoral systems for innovation and comparing with the approach and success of the USA. Citation: Journal of Science and Technology Policy Management PubDate: 2022-01-24 DOI: 10.1108/JSTPM-04-2020-0071 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Mohammad Reza Fallah, Maryam Soori Abstract: The concentration of women entrepreneurs on influential events such as the development of green entrepreneurship, which lead to the coordination and dynamic balance between economic and environmental goals, can create a bright future for businesses with sustainable and environmentally friendly architecture. The main purpose of this study is to provide a framework for the successful entry of women entrepreneurs into green entrepreneurship. The present qualitative applied descriptive-analytical study was conducted on a population of women entrepreneurs working in green businesses. This population was obtained by the non-probability chain sampling method and an exploratory interview with the saturation of 12 individuals. Thematic analysis was used to analyze the findings. The results revealed that creating shared value, inclusive social acceptance, multifaceted interactions and green dynamic bedding are effective in the entry of women entrepreneurs into green entrepreneurship in the form of “competitive empowerment” and “multiplied green synergy”. Thus, managers and planners should consider some factors, including shared value, social acceptance, inclusive acceptance, building green culture, knowledge flows, multiple participation, networking dimension, green marketing, competitiveness, creating platforms, green technologies and risk management. This research tries to present a framework for the entry of women entrepreneurs into green entrepreneurship area. Citation: Journal of Science and Technology Policy Management PubDate: 2022-01-11 DOI: 10.1108/JSTPM-03-2021-0041 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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Authors:Abdullah Mohammed Al Shukaili, Kawther Al Kindi, Norizan Mohd Kassim, Zunaith Ahmed, Khdija Al Hosni Abstract: Promoting and supporting entrepreneurship is a critical pillar of Oman’s vision 2040. The need to understand to what extent the effectiveness of public funds given to micro and small enterprises in Oman as well as to understand the characteristics of the funds that can drive the impact of such government financial support programs on those enterprises motivated us to conduct this study. Therefore, the purpose of this study is to investigate the impact of the government loan support programs on job creation in micro and small enterprises in Oman. Hypotheses were tested using data collected from 1,127 micro and small enterprises that received loan supports from the Government of Oman. The authors explored the impact of a set of predictors on a dependent variable (job creation) to understand to what extent do the supported micro and small enterprise characteristics significantly influence job creations in the enterprises. Multiple regression and General Linear Model Multivariate Analysis statistical techniques were used to test the hypotheses. There is a positive relationship between government supported firms’ characteristics and job creation for both nationals and expatriates’ employment. The empirical results suggest that, when compared with the micro enterprises, the small enterprises were able to create more jobs for nationals than for expatriates, although the effect of the support program on job creation was significant for both groups. This paper contributes to the literature debate on the effectiveness of Oman’s entrepreneurship policy. Using multivariate analysis, the study analyzes the public support program for enterprises in Oman and how it can be improved to support the Oman 2040 Vision. Citation: Journal of Science and Technology Policy Management PubDate: 2022-01-03 DOI: 10.1108/JSTPM-07-2021-0100 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
Hybrid journal * Containing 2 
Open Access article(s) in this issue *
