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Authors:Khan; Nadim Akhtar, Zainab, Tazeem Pages: 1 - 17 Abstract: Reference Service is an important personalized service in the library and information centers. Traditionally, it is a one-to-one service provided by the reference librarian to users. But the present epoch is being transformed by the technology. Thus, with the progression of shifting technology the approaches of providing reference service in the libraries are gradually changing. Nowadays it is offered to the user in a fresh and more developed form called as “virtual reference service”, also known as “digital reference service” (Mahrana & Panda, n. d.). Virtual reference is reference service commenced by electronic means where patrons employ technology (a computer or any other form) to communicate with the professionals without being physically present. The modes of communication often used in virtual reference include e-mail, instant messaging, chat, Voice-over-IP, videoconferencing, co-browsing etc. (RUSA, 2010). Virtual Reference Services (VRS) have high user satisfaction (Mu, Dimitroff, Jordan, & Burclaff, 2011). As libraries make more digital resources available over the web, virtual reference traffic is consequently expected to increase. According to Gray (2000a) more internet use is equal to more Virtual reference traffic. The present article aims to discuss the concept of Virtual Reference Services in contemporary libraries. It also assesses nascent modes of providing quality Virtual Reference Services. Further the chapter also discusses reputed Virtual Reference systems of select online Libraries. Keywords: Library Science; Library IS&T; Digital Libraries Citation: International Journal of Digital Library Systems (IJDLS), Volume: 5, Issue: 2 (2015) Pages: 1-17 PubDate: 2015-07-01T04:00:00Z DOI: 10.4018/IJDLS.2015070101 Issue No:Vol. 5, No. 2 (2015)
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Authors:Adesola; Adekunle P., Olla, Grace, Oshiname, Roseline Mitana, Tella, Adeyinka Pages: 18 - 34 Abstract: The paper showcases various library house-keeping reports that can be generated effortlessly using Koha ILS. Examples of reports generated in Bowen University Library include Circulation, Acquisitions and Cataloguing/Classification reports. Circulation activity reports like user registration, patron category, overdue payments, item issue, returns and renewals are showcased. Acquisition reports highlighted include acquisitions by purchase and donation, expenditure on acquisitions and also by branch libraries, additions to the library collection and the status of the library database as required. Cataloguing reports such as additions of items to the entire library network, total item count and summation of item types are also highlighted. The paper concludes by sensitising libraries using Koha ILS of the unlimited potentials of Koha ILS for reports generation. Keywords: Library Science; Library IS&T; Digital Libraries Citation: International Journal of Digital Library Systems (IJDLS), Volume: 5, Issue: 2 (2015) Pages: 18-34 PubDate: 2015-07-01T04:00:00Z DOI: 10.4018/IJDLS.2015070102 Issue No:Vol. 5, No. 2 (2015)
Please help us test our new pre-print finding feature by giving the pre-print link a rating. A 5 star rating indicates the linked pre-print has the exact same content as the published article.
Authors:Al-Harrasi; Nabhan Hareth, Al-Salmi, Khaloud Khalid Pages: 35 - 49 Abstract: The study aimed at identifying the reality of collaboration between Learning Resource Centers in Colleges of Applied Sciences in the Sultanate of Oman through the following: (1) Identify collaborative activities between learning resource centers in the colleges, (2) Identify the benefits that have been achieved by networking between resources centers in the colleges. 19 interviews were conducted with participants from 6 learning resource centers and the Ministry of Higher Education in Oman. The range of results produced by the study included the following: (1) The collaborative network and the union catalogue are the most important elements of collaboration between the learning resource centers in the colleges of Applied Science. (2) The benefits of collaboration to these centers include savings in time and effort in the completion of daily business, exchange of experiences, solving workers' problems, and facilitating the process of electronic subscriptions. Keywords: Library Science; Library IS&T; Digital Libraries Citation: International Journal of Digital Library Systems (IJDLS), Volume: 5, Issue: 2 (2015) Pages: 35-49 PubDate: 2015-07-01T04:00:00Z DOI: 10.4018/IJDLS.2015070103 Issue No:Vol. 5, No. 2 (2015)
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