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Authors:Fabian Maximilian Johannes Teichmann, Chiara Wittmann, Bruno Sergio S. Sergi Abstract: The purpose of this paper is to explore the nuances of the consequences of greenwashing in the consumer and financial markets. Greenwashing is discussed frequently but in very abstract terms. Hence, a closer examination of the palpable consequences elucidates the ripple effects of this widespread phenomenon. Focal points are the concept of green marketing, the stigmatization of corporations in the media and the regulatory consequences of greenwashing behaviour across consumer and financial markets. The two markets are paralleled in order to trace the novelties as well as the points of commonality in greenwashing. The current consequences are an insufficient deterrence in both markets. The regulatory trend in both markets is leaning towards more stringent and punitive measures, which will likely affect the efficacy of the deterrence factor. The influence on consumer perception is identified both as a motivating factor for greenwashing and as one of the most immediate elements which is negatively influenced by its exposition. In addition to the fact that greenwashing practices are common across the two markets, this paper identifies that a systemic deterioration of investor trusts significantly compromises the potential of sustainable finance and impacts investment in the financial market, mirrored in the negative consequences on consumer reactions to greenwashed products. Citation: Journal of Information, Communication and Ethics in Society PubDate: 2023-05-29 DOI: 10.1108/JICES-10-2022-0090 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Jo Bates, Elli Gerakopoulou, Alessandro Checco Abstract: Underlying much recent development in data science and artificial intelligence (AI) is a dependence on the labour of precarious crowdworkers via platforms such as Amazon Mechanical Turk. These platforms have been widely critiqued for their exploitative labour relations, and over recent years, there have been various efforts by academic researchers to develop interventions aimed at improving labour conditions. The aim of this paper is to explore US-based crowdworkers’ views on two proposed interventions: a browser plugin that detects automated quality control “Gold Question” (GQ) checks and a proposal for a crowdworker co-operative. The authors interviewed 20 US-based crowdworkers and undertook a thematic analysis of collected data. The findings indicate that US-based crowdworkers tend to have negative and mixed feelings about the GQ detector, but were more enthusiastic about the crowdworker co-operative. Drawing on theories of precarious labour, this study suggests an explanation for the findings based on US-based workers’ objective and subjective experiences of precarity. The authors argue that for US-based crowdworkers “constructive” interventions such as a crowdworker co-operative have more potential to improve labour conditions. Citation: Journal of Information, Communication and Ethics in Society PubDate: 2023-05-26 DOI: 10.1108/JICES-08-2022-0069 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Khaled Alqahs, Yagoub Y. Al-Kandari, Mohammad S. Albuloushi Abstract: The purpose of this study is to examine the respondents’ evaluation of the pervasiveness of fake news through various SM platforms in Kuwait. The authors also examined the respondents’ attitudes toward most fake news on SM. A total of 1,539 Kuwaitis were selected. The questionnaire was the major tool for this study. The respondents, from whom demographic information was obtained, were asked about which SM platforms most frequently spread fake news, their attitudes toward the subjects most frequently involved in spreading fake news, their degree of use of the six SM platforms and interest in various subjects, and the attitudes toward the negative nature of SM news. SPSS was used for the data analysis. The results showed that WhatsApp was the most likely to be used to disseminate fake news; Twitter and Instagram ranked second. The younger subjects were affected more by text and voice clips than the older ones. The study, hopefully, produces new knowledge on the subject of fake news in social media, especially in the Arab world, since there are few studies conducted in the region. The study showed that WhatsApp was the SM tool most likely to be responsible for disseminating fake news in Kuwait, which may shed light on the usage of this application to be a news tool, rather than merely an interpersonal communication medium. Citation: Journal of Information, Communication and Ethics in Society PubDate: 2023-05-22 DOI: 10.1108/JICES-05-2022-0053 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Frithiof Svenson, Eva Ballová Mikušková, Markus A. Launer Abstract: Employees may feel overwhelmed with information privacy choices and have difficulties understanding what they are committing to in the digital workplace. This paper aims to analyze the role of different thinking styles for effort reduction, such as the use of intuition, when employees make decisions about the credibility and trustworthiness of workplace information privacy issues in Slovakia. While the General Data Protection Regulation sets precise requirements for valid consent, organizations are classified as data controllers and are subject to credibility judgments by their employees. Data was collected from 230 employees in Slovakia using a survey questionnaire. Quantitative analysis using SPSS was conducted to describe employees thinking preferences when judging the credibility of information privacy in their organizations. The survey participants revealed their perceived credibility and trust in personal data protection and thinking preferences. Unconscious thinking is the type of effort reduction often reported by participants, who perceive high credibility and trust in personal data protection. This study can help managers and data controllers in small- and medium-sized enterprises in reflecting about the way in which people use different thinking processes for decision-making about information privacy in their organizations. This study set out to explore how decision-making processes at the workplace relate to credibility of data practices. Focusing on the use of different types of intuition, the authors explored whether the preference for a specific decision-making style can explain the perceived credibility of data practices. The part of the workforce in the sample did not have a strict predisposition to use either intuitive or rational thinking. The contribution provides scholars with an overview of the field of intuition, a field that is likely to grow given the challenges of digitalization for organizations, such as shitstorms, cyberattacks and whistleblowing. The most well-known concepts from intuition research, e.g. the dual process theory, and practice are tested simultaneously, therewith contributing to the applied literature on domain-specific preferences for intuition and deliberation in decision-making. Citation: Journal of Information, Communication and Ethics in Society PubDate: 2023-05-19 DOI: 10.1108/JICES-02-2022-0011 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Abubakar Sadiq Muhammad, Tuğberk Kaya Abstract: This study aims to investigate and comprehend the key factors that affect citizens’ adoption of electronic government (e-government) in Nigeria. In addition, the exploration intends to assess the potential determinants that may affect the Nigerian’s behavioural intention (BI) to adopt e-government services. The findings can be helpful for policymakers and government officials to provide e-government practices effectively. The research adopted a quantitative method using the unified model of e-government adoption (UMEGA). In this study, data are collected from 410 citizens aged above 18 years old and analysed using partial least squares path modelling technique. The results showed that performance expectancy and effort expectancy positively influenced attitude (ATT) towards e-government. In contrast, perceived risk negatively impacted ATT towards e-government. However, social influence did not have a significant influence. The results showed that ATT and facilitating conditions (FC) positively influenced the BI to use e-government services. The explanatory and predictive power of UMEGA in Nigeria accounted for 63.9%. To the authors’ knowledge, no prior studies analysed citizens’ adoption of e-government in Nigeria. This study, however, filled this gap. This study has contributed to the current knowledge of e-government adoption in Nigeria, which policymakers and government officials can use. Citation: Journal of Information, Communication and Ethics in Society PubDate: 2023-05-19 DOI: 10.1108/JICES-05-2022-0054 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Yuanye Ma Abstract: Privacy has been understood as about one’s own information, information that is not one’s own is not typically considered with regards to an individual’s privacy. This paper aims to draw attention to this issue for conceptualizing privacy when one’s privacy is breached by others’ information. To illustrate the issue that others' information can breach one's own privacy, this paper uses real-world applications of forensic genealogy and recommender systems to motivate the discussion. In both forensic genealogy and recommender systems, the individual’s privacy is breached by information that is not one’s own. The information that breached one’s privacy, by its nature, is beyond the scope of an individual, which is a phenomenon that has already been captured by emerging discussions about group privacy. This paper further argues that the underlying issue reflected by the examples of forensic genealogy is an extreme case even under the consideration of group privacy. This is because, unlike recommender systems that rely on large amounts of data to make inferences about an individual, forensic genealogy exposes one’s identity by using only one other individual’s information. This paper echoes existing discussions that this peculiar situation where others’ information breaches one’s own privacy reveals the problematic nature of conceptualizing privacy relying only on individualistic assumptions. Moreover, this paper suggests a relational perspective as an alternative for theorizing privacy. This situation that others’ information breached one’s own privacy calls for an updated understanding of not only privacy but also the relationship between the person and their information. Privacy scholars need to renew their ethical language and vocabularies to properly understand the issue, which recent privacy conceptualizations are already doing (e.g. group privacy). Citation: Journal of Information, Communication and Ethics in Society PubDate: 2023-05-03 DOI: 10.1108/JICES-02-2022-0012 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Veronica Johansson, Maria Lindh Abstract: The purpose of this paper is to describe and explore the current state of internet regulation through content filters in Swedish public libraries. Data was collected through an electronic survey directed to library managers of Sweden’s 290 main municipal libraries. 164 answers were returned, yielding a 57% response rate. The analysis comprises descriptive statistics for quantitative data and an activity theory approach with focus on contradictions for qualitative counterparts. In total, 33% of the responding libraries report having content filters; 50% have not; and a surprising 18% do not know. There is a strong correlation between internet misuse and positive attitudes towards filters, and, reversely, between lack of misuse and lack of active stances concerning filters. Rather than seeing this as weakness, the authors suggest that there is strength in a context-bound flexibility open to practical experience and weighting of values, ethics, legislation and local circumstances. More troublesome indications concern the high deferral of decision-making to local authorities (municipalities) whereby libraries are left with limited insight and influence. The situation calls for professional organisations to address political mandate questions, and educational programs to strengthen future information professionals’ knowledge of IT in general; filter issues in specific; and local authority decision-making. The study highlights the need of adequate information professional competences and mandates to decide on and oversee internet regulation. To the best of the authors’ knowledge, this is the first internationally published study on content filters in Swedish public libraries. Citation: Journal of Information, Communication and Ethics in Society PubDate: 2023-05-01 DOI: 10.1108/JICES-12-2022-0105 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Omoregie Charles Osifo Abstract: The purpose of this paper is to identify the key roles of transparency in making artificial intelligence (AI) greener (i.e. causing lesser carbon dioxide emissions) during the design, development and manufacturing stages or processes of AI technologies (e.g. apps, systems, agents, tools, artifacts) and use the “explicability requirement” as an essential value within the framework of transparency in supporting arguments for realizing greener AI. The approach of this paper is argumentative, which is supported by ideas from existing literature and documents. This paper puts forward a relevant recommendation for achieving better and sustainable outcomes after the reexamination of the identified roles played by transparency within the AI technology context. The proposed recommendation is based on scientific opinion, which is justified by the roles and importance of the two approaches (compliance and integrity) in ethics management and other areas of ethical studies. The originality of this paper falls within the boundary of filling the gap that exists in sustainable AI technology and the roles of transparency. Citation: Journal of Information, Communication and Ethics in Society PubDate: 2023-03-07 DOI: 10.1108/JICES-11-2022-0097 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Tahani Al-Khatib Abstract: This study aims to investigate the trending term: “Netiquette” as an important element in the effective digital citizenship. The research suggests a systematic framework of netiquette rules in the field of online education based on the classical core rules of netiquette and according to the digital citizenship scale (DCS). The research also studies the corresponding responsibilities of both educators and students to raise awareness towards using technology in a balanced, safe, smart and ethical way as the shift towards the digital activities increased significantly in the post-corona time. The research used the qualitative data that were based on the everyday observation and analysis of the online education experience at the university of Jordan in the academic year 2020/2021; the online group discussions of students and teachers; and investigating the guidelines of the online learning netiquette rules in various academic institutes. Comparative analysis was conducted to merge and eliminate redundant rules and to add sub rules, and then to cluster them into groups. The suggested clustered groups were distributed into the classical core rules outline of netiquette. In each core rule, the sub rules were reclassified and recategorized according to the DCS by studying the complexity levels and their corresponding factors. The suggested framework updates and adds DCS levels and factors considering the exceptional experience of online education through the pandemic. The research finds that “Netiquette” had been neglected in cyber ethics literature, and so it has to be rediscovered through the lens of digital citizenship that becomes very noticeable issue in the post-COVID era. So, the research presents a systematic framework that outlines more than 150 netiquette sub rules in the field of online education, and that were clustered according to DCS and the classical core rules of netiquette. It also adds a new factor to the bottom level of DCS which is the primarily skills and traits, and also updates the internet and political activism fac-tor by adding the social perspective. A novel classification of the classical core rules of netiquette was proposed in the field of online education to serve as a spectrum of identifying the complexity of digital citizenship levels and factors. This research can be a starting point of more works on netiquette research in online education and on other fields such as online business meetings, social media networking and online gaming. Citation: Journal of Information, Communication and Ethics in Society PubDate: 2023-03-03 DOI: 10.1108/JICES-08-2021-0089 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Paul Hong, Na Young Ahn, Euisung Jung Abstract: This paper aims to discuss characteristics of Korea’s system responses with a research framework of the structure, conduct and performance theory and explain the role of information, communication technologies (ICT) and Big Data from a technology-mediated control (TMC) perspective. This study examines the contextual nature of Korea’s diagnostic, preventive and treatment efforts. Particular attention is paid to issues related to the effective use of Big Data analytics and its applications, reporting mechanisms and public safety measures. The research model defines key factors in assessing the effectiveness of Korea’s responses. Findings of this research suggest: effective strategic planning and operational execution use well-tested and designed crisis-responsive manuals; linkage role of ICT/Big Data is prominent in trace, test and treat and participation (3T + P); and aggressive epidemic investigations require synergistic efforts of national and local government units, broad societal support and participation and contribution of global firms offering their domestic and global supply chain network capabilities. The Korean Government's effective response experiences suggest the synergy of political, social, cultural and technological factors. Future studies may explore how personal privacy and public safety are both achieved in different social–cultural–political contexts (Ahn et al., 2020; Delgado et al., 2020; Sharma and Bashir, 2020). Other emerging organizational issues and international comparative studies are worth further investigation in future studies. This case study suggests how to apply ICT capabilities for organizing a national response to the coronavirus pandemic (COVID-19) pandemic. Public and private partnership in the framework of sociotechnological synergy (i.e. integration of ICT and social orchestration) is essential for the 3T process. In support of public policy initiatives, global firms share their IT infrastructure and supply chain integration experiences to accommodate global-level crises like the COVID-19 pandemic. This study extends the TMC framework to a national level. In the adapted TMC framework, the control source, control target and linkage mechanism are specified. Using TMC, this shows the dynamic roles of ICT/Big Data in Korea’s COVID-19 response experiences. The impacts of the COVID-19 are rapid and enormous. Despite the controversial early policy decisions and the rapid rise of confirmed patients, the world has recognized Korea’s effective responses to the COVID-19 pandemic. Citation: Journal of Information, Communication and Ethics in Society PubDate: 2023-02-28 DOI: 10.1108/JICES-02-2022-0020 Issue No:Vol. ahead-of-print, No. ahead-of-print (2023)
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Authors:Ashish Varma, Daniela Mancini, Ashwin Anupam Dalela, Aradhya Varma Abstract: Online education can facilitate inclusive societal development. In emerging countries with low investment per capita in school and universities, it helps students overcome infrastructure constraints to continue their learning and reach their full potential, and it helps educational institutes to save costs and improve quality of learning. This study aims to develop and empirically evaluate a conceptual model for predicting digital loyalty (DL) among participants in online accounting courses, as a key lever to execute an inclusive societal development agenda and ensure sustainability of education in an emerging country. The study used quantitative primary data collected from survey questionnaires administered to 167 respondents in India and employed partial least squares structural equation modelling (PLS SEM) to analyse the data. We observed that perceived learning (PL) significantly mediated the relationship between learning performance (LP) and digital loyalty to an online accounting programme. Students’ attitudes and preferences have changed remarkably in recent years. Online education encourages participants to complete their courses, learn new and relevant skills, improve their quality of life and recommend online education to others. This facilitates an inclusive, open society with opportunities for all. The results of this study have certain implications. First, as a novel extension of Abrantes et al.’s (2007) work, the DL construct added a new key dimension to the model. Second, the use of PLS Predict introduced methodological rigour to measures such as R2 and blindfolding processes, improving the understanding of the PLS Predict algorithm’s application to prediction studies. The study established PL as a mediating variable in the associations between LP and DL and between pedagogical affect (PA) and DL. These findings have practical implications for course design and execution programmes in educational institutes, especially those aiming to democratise education and ensure inclusivity. Online education service providers should focus on equipping students with updated, cross-functional and integrated skills. Online education can foster an inclusive and open society by overcoming the twin limitations of geographical distance and infrastructure constraints resulting from scarce learning resources, especially in emerging markets, such as India. The study makes an original contribution by collecting participant data for online accounting courses in India to establish clearly the antecedents of DL. This study empirically demonstrates the role of LP as the most significant antecedent of PL and DL. Citation: Journal of Information, Communication and Ethics in Society PubDate: 2022-04-25 DOI: 10.1108/JICES-07-2021-0076 Issue No:Vol. ahead-of-print, No. ahead-of-print (2022)
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