Subjects -> LIBRARY AND INFORMATION SCIENCES (Total: 392 journals)
    - DIGITAL CURATION AND PRESERVATION (13 journals)
    - LIBRARY ADMINISTRATION (1 journals)
    - LIBRARY AND INFORMATION SCIENCES (378 journals)

LIBRARY AND INFORMATION SCIENCES (378 journals)                  1 2 | Last

Showing 1 - 200 of 379 Journals sorted alphabetically
027.7 Zeitschrift für Bibliothekskultur / Journal for Library Culture     Open Access   (Followers: 61)
Access     Full-text available via subscription   (Followers: 23)
Acervo : Revista do Arquivo Nacional     Open Access   (Followers: 1)
African Journal of Library, Archives and Information Science     Full-text available via subscription   (Followers: 67)
Against the Grain     Partially Free   (Followers: 119)
AIB Studi     Full-text available via subscription   (Followers: 10)
Alexandría : Revista de Ciencias de la Información     Open Access   (Followers: 11)
Alexandria : The Journal of National and International Library and Information Issues     Full-text available via subscription   (Followers: 55)
Alsic : Apprentissage des Langues et Systèmes d'Information et de Communication     Open Access   (Followers: 12)
American Archivist     Hybrid Journal   (Followers: 129)
American Libraries     Partially Free   (Followers: 187)
Anales de Documentacion     Open Access   (Followers: 13)
Anuari de l'Observatori de Biblioteques, Llibres i Lectura     Open Access   (Followers: 2)
ANZTLA EJournal     Full-text available via subscription  
Archeion Online     Open Access   (Followers: 3)
Archimag     Full-text available via subscription   (Followers: 3)
Archival Science     Hybrid Journal   (Followers: 64)
Archivaria     Open Access   (Followers: 32)
Archives     Full-text available via subscription   (Followers: 6)
Archives and Manuscripts     Hybrid Journal   (Followers: 50)
Archives and Museum Informatics     Hybrid Journal   (Followers: 97)
Ariadne Magazine     Open Access   (Followers: 145)
Art Libraries Journal     Hybrid Journal   (Followers: 10)
Aslib Journal of Information Management     Hybrid Journal   (Followers: 32)
Aslib Proceedings     Hybrid Journal   (Followers: 148)
AtoZ : novas práticas em informação e conhecimento     Open Access  
Australasian Journal of Information Systems     Open Access   (Followers: 16)
Australasian Public Libraries and Information Services     Full-text available via subscription   (Followers: 31)
Australian Academic & Research Libraries     Full-text available via subscription   (Followers: 93)
Australian Library Journal     Full-text available via subscription   (Followers: 146)
Baca : Jurnal Dokumentasi dan Informasi     Open Access   (Followers: 1)
Bangladesh Journal of Library and Information Science     Open Access   (Followers: 44)
Behavioral & Social Sciences Librarian     Hybrid Journal   (Followers: 143)
Berkala Ilmu Perpustakaan dan Informasi     Open Access  
Biblios     Open Access   (Followers: 11)
Biblioteca Escolar em Revista     Open Access  
Biblioteca Universitaria     Open Access   (Followers: 14)
Bibliotecas : Revista de la Escuela de Bibliotecología, Documentación e Información     Open Access   (Followers: 3)
Bibliotecas Universitárias : pesquisas, experiências e perspectivas     Open Access   (Followers: 1)
Bibliotecas. Anales de Investigacion     Open Access  
Biblioteka     Open Access   (Followers: 2)
Biblioteka i Edukacja     Open Access   (Followers: 4)
Bibliotheca Orientalis     Full-text available via subscription   (Followers: 14)
BIBLIOTIKA : Jurnal Kajian Perpustakaan dan Informasi     Open Access  
BIBLOS - Revista do Departamento de Biblioteconomia e História     Open Access   (Followers: 6)
BiD : textos universitaris de biblioteconomia i documentació     Open Access   (Followers: 6)
Bilgi Dünyası     Open Access   (Followers: 5)
Biodiversity Information Science and Standards     Open Access   (Followers: 1)
Bioinformatics     Hybrid Journal   (Followers: 216)
Biuletyn EBIB     Open Access  
Boletín Cultural y Bibliográfico     Open Access   (Followers: 2)
Book History     Full-text available via subscription   (Followers: 113)
Bridgewater Review     Open Access   (Followers: 4)
Bulletin des bibliotheques de France     Full-text available via subscription   (Followers: 7)
Bulletin of the Association for Information Science and Technology     Open Access   (Followers: 22)
Bulletin of the John Rylands Library     Hybrid Journal   (Followers: 21)
Canadian Journal of Academic Librarianship     Open Access   (Followers: 20)
Canadian Journal of Information and Library Science     Full-text available via subscription   (Followers: 245)
Cataloging & Classification Quarterly     Hybrid Journal   (Followers: 169)
CERN IdeaSquare Journal of Experimental Innovation     Open Access  
Children and Libraries : The Journal of the Association for Library Service to Children     Full-text available via subscription   (Followers: 16)
CIC. Cuadernos de Informacion y Comunicacion     Open Access   (Followers: 4)
Ciência da Informação em Revista     Open Access   (Followers: 1)
Code4Lib Journal     Open Access   (Followers: 172)
Collaborative Librarianship     Open Access   (Followers: 52)
Collection and Curation     Hybrid Journal   (Followers: 11)
College & Research Libraries     Open Access   (Followers: 453)
College & Research Libraries News     Partially Free   (Followers: 243)
College & Undergraduate Libraries     Hybrid Journal   (Followers: 220)
Communicate : Journal of Library and Information Science     Full-text available via subscription   (Followers: 63)
Communication Booknotes Quarterly     Hybrid Journal   (Followers: 15)
Communications in Information Literacy     Open Access   (Followers: 193)
Community & Junior College Libraries     Hybrid Journal   (Followers: 42)
Cuadernos de Gestión de Información     Open Access  
Data Curation Profiles Directory     Open Access   (Followers: 5)
Data Technologies and Applications     Hybrid Journal   (Followers: 208)
DESIDOC Journal of Library & Information Technology     Open Access   (Followers: 95)
Digital Library Perspectives     Hybrid Journal   (Followers: 39)
Digital Platform: Information Technologies in Sociocultural Sphere     Open Access   (Followers: 1)
Documentación de las Ciencias de la Información     Open Access  
Documentation et bibliothèques     Full-text available via subscription   (Followers: 9)
e & i Elektrotechnik und Informationstechnik     Hybrid Journal   (Followers: 8)
e-Ciencias de la Información     Open Access   (Followers: 1)
Eastern Librarian     Open Access   (Followers: 11)
Edulib : Journal of Library and Information Science     Open Access   (Followers: 26)
Egyptian Informatics Journal     Open Access   (Followers: 5)
El Profesional de la Informacion     Full-text available via subscription   (Followers: 17)
eLucidate     Open Access   (Followers: 7)
Emerging Library & Information Perspectives     Open Access   (Followers: 29)
Encontros Bibli : revista eletrônica de biblioteconomia e ciência da informação     Open Access   (Followers: 3)
Ethics and Information Technology     Hybrid Journal   (Followers: 64)
European Journal of Information Systems     Hybrid Journal   (Followers: 85)
European Science Editing     Open Access  
Evidence Based Library and Information Practice     Open Access   (Followers: 386)
Florida Libraries     Open Access   (Followers: 1)
Folia Bibliologica     Open Access  
Forensic Science International: Digital Investigation     Full-text available via subscription   (Followers: 318)
Foundations and Trends® in Information Retrieval     Full-text available via subscription   (Followers: 30)
Georgia Library Quarterly     Open Access   (Followers: 21)
Ghana Library Journal     Full-text available via subscription   (Followers: 16)
Global Knowledge, Memory and Communication     Hybrid Journal   (Followers: 807)
GSI Journals Serie C : Advancements in Information Sciences and Technologies     Open Access   (Followers: 1)
Health Information Management Journal     Hybrid Journal   (Followers: 23)
Hipertext.net : Anuario Académico sobre Documentación Digital y Comunicación Interactiva     Open Access  
HLA News     Full-text available via subscription   (Followers: 2)
IASSIST Quarterly     Open Access  
Idaho Librarian     Free   (Followers: 8)
IFLA Journal     Hybrid Journal   (Followers: 217)
In Monte Artium     Full-text available via subscription   (Followers: 1)
In the Library with the Lead Pipe     Open Access   (Followers: 122)
InCID : Revista de Ciência da Informação e Documentação     Open Access  
InCite     Full-text available via subscription   (Followers: 19)
Informaatiotutkimus     Open Access   (Followers: 3)
Informação & Informação     Open Access   (Followers: 2)
Informação em Pauta     Open Access  
Informacijos mokslai     Open Access  
Información, Cultura y Sociedad     Open Access   (Followers: 2)
Informatio. Revista del Instituto de Información de la Facultad de Información y Comunicación     Open Access  
Information     Open Access   (Followers: 30)
Information & Culture : A Journal of History     Full-text available via subscription   (Followers: 31)
Information Discovery and Delivery     Hybrid Journal   (Followers: 43)
Information Manager (The)     Open Access   (Followers: 29)
Information Processing & Management     Hybrid Journal   (Followers: 124)
Information Retrieval     Hybrid Journal   (Followers: 187)
Information Sciences     Hybrid Journal   (Followers: 168)
Information Systems Frontiers     Hybrid Journal   (Followers: 27)
Information Systems Research     Full-text available via subscription   (Followers: 127)
Information Technologies & International Development     Open Access   (Followers: 81)
Information Technologist (The)     Full-text available via subscription   (Followers: 17)
Information Technology and Libraries     Open Access   (Followers: 292)
Information Today     Full-text available via subscription   (Followers: 34)
Informationspraxis     Open Access   (Followers: 12)
Informationswissenschaft : Theorie, Methode und Praxis     Open Access   (Followers: 4)
iNFOTEZY     Open Access  
Insaniyat : Journal of Islam and Humanities     Open Access   (Followers: 1)
Insights : the UKSG journal     Open Access   (Followers: 62)
InterActions: UCLA Journal of Education and Information     Open Access   (Followers: 11)
Interdisciplinary Journal of e-Skills and Lifelong Learning     Open Access   (Followers: 3)
Interdisciplinary Journal of Information, Knowledge, and Management     Open Access   (Followers: 12)
International Association of School Librarianship Conference Proceedings     Open Access  
International Information & Library Review     Hybrid Journal   (Followers: 395)
International Journal of Bibliometrics in Business and Management     Hybrid Journal   (Followers: 2)
International Journal of Business Information Systems     Hybrid Journal   (Followers: 14)
International Journal of Cooperative Information Systems     Hybrid Journal   (Followers: 4)
International Journal of Digital Curation     Open Access   (Followers: 82)
International Journal of Digital Library Systems     Full-text available via subscription   (Followers: 73)
International Journal of Doctoral Studies     Open Access   (Followers: 6)
International Journal of Information and Decision Sciences     Hybrid Journal   (Followers: 10)
International Journal of Information Management     Hybrid Journal   (Followers: 154)
International Journal of Information Privacy, Security and Integrity     Hybrid Journal   (Followers: 25)
International Journal of Information Retrieval Research     Full-text available via subscription   (Followers: 28)
International Journal of Information Science and Management     Open Access   (Followers: 5)
International Journal of Information Technology, Communications and Convergence     Hybrid Journal   (Followers: 14)
International Journal of Information, Diversity, & Inclusion     Open Access   (Followers: 3)
International Journal of Intellectual Property Management     Hybrid Journal   (Followers: 26)
International Journal of Intercultural Information Management     Hybrid Journal   (Followers: 12)
International Journal of Legal Information     Full-text available via subscription   (Followers: 48)
International Journal of Librarianship     Open Access   (Followers: 25)
International Journal of Library and Information Science     Open Access   (Followers: 229)
International Journal of Library Science     Open Access   (Followers: 262)
International Journal of Library Science     Full-text available via subscription   (Followers: 55)
International Journal of Multicriteria Decision Making     Hybrid Journal   (Followers: 8)
International Journal of Multimedia Information Retrieval     Partially Free   (Followers: 8)
International Journal of Organisational Design and Engineering     Hybrid Journal   (Followers: 3)
International Journal of Web Portals     Full-text available via subscription   (Followers: 16)
International Journal on Digital Libraries     Hybrid Journal   (Followers: 544)
InULA Notes : Indiana University Librarians Association     Open Access  
Investigación Bibliotecológica     Open Access   (Followers: 4)
IRIS - Revista de Informação, Memória e Tecnologia     Open Access  
Issues in Informing Science and Information Technology     Open Access   (Followers: 2)
Issues in Science and Technology Librarianship     Open Access   (Followers: 2)
JISTEM : Journal of Information Systems and Technology Management     Open Access   (Followers: 6)
JLIS.it     Open Access   (Followers: 7)
JMIR Medical Informatics     Open Access   (Followers: 9)
Journal of Academic Librarianship     Hybrid Journal   (Followers: 1012)
Journal of Access Services     Hybrid Journal   (Followers: 39)
Journal of Advancements in Library Sciences     Open Access   (Followers: 47)
Journal of Adventist Libraries and Archives     Open Access  
Journal of Altmetrics     Open Access   (Followers: 7)
Journal of Archival Organization     Hybrid Journal   (Followers: 28)
Journal of Copyright in Education & Librarianship     Open Access   (Followers: 29)
Journal of Creative Library Practice     Open Access   (Followers: 98)
Journal of Data Mining and Digital Humanities     Open Access   (Followers: 39)
Journal of Documentation     Hybrid Journal   (Followers: 160)
Journal of East Asian Libraries     Open Access   (Followers: 7)
Journal of Education in Library and Information Science - JELIS     Full-text available via subscription   (Followers: 71)
Journal of Educational Media & Library Sciences     Open Access   (Followers: 9)
Journal of Educational Media, Memory, and Society     Full-text available via subscription   (Followers: 12)
Journal of Electronic Publishing     Open Access   (Followers: 76)
Journal of Electronic Resources Librarianship     Hybrid Journal   (Followers: 225)
Journal of eScience Librarianship     Open Access   (Followers: 112)
Journal of Global Information Management     Full-text available via subscription   (Followers: 9)
Journal of Health & Medical Informatics     Open Access   (Followers: 49)
Journal of Hospital Librarianship     Hybrid Journal   (Followers: 152)
Journal of Information & Knowledge Management     Hybrid Journal   (Followers: 141)
Journal of Information and Data Management     Open Access   (Followers: 14)
Journal of Information Engineering and Applications     Open Access   (Followers: 10)
Journal of Information Literacy     Open Access   (Followers: 773)
Journal of Information Science     Hybrid Journal   (Followers: 1013)
Journal of Information Studies & Technology     Open Access   (Followers: 1)

        1 2 | Last

Similar Journals
Journal Cover
Evidence Based Library and Information Practice
Journal Prestige (SJR): 0.257
Number of Followers: 386  

  This is an Open Access Journal Open Access journal
ISSN (Print) 1715-720X - ISSN (Online) 1715-720X
Published by U of Alberta Homepage  [25 journals]
  • Thematic “Repackaging” of the Evidence Summaries Section and an
           Initial Focus on Evidence Based Reference Practices

    • Authors: Stephanie Krueger, Ann Medaille
      Pages: 1 - 2
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30105
      Issue No: Vol. 17, No. 1 (2022)
       
  • Writing About Research—The Good, the Bad, and the Challenging

    • Authors: Lisl Zach
      Pages: 3 - 4
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30098
      Issue No: Vol. 17, No. 1 (2022)
       
  • Transforming Academic Libraries into Information Commons: A Proposed Model

    • Authors: Kavita Chaddha, Uma Kanjilal
      Pages: 5 - 37
      Abstract: Objective – The main objective was to create an information commons (IC) model for the existing library with minimum structural changes to achieve maximum benefit. The subdivisions of the main objective were:
      to find out students' expectations and perceptions of an ideal learning environment;
      to find out the factors which influence the satisfaction level of the students for the library;
      to find out how satisfied are students from the existing library; and
      to find out the current library usage pattern of the students. Methods – Based on the available literature on the topic, an online questionnaire survey was constructed with Google Forms and sent to current cohorts studying at the institute through e-mail, along with the study's rationale and a request for participation. We contacted 294 students, of which 199 responded. The data were analyzed and presented using Microsoft Excel. Results – The findings of the study showed the keen interest of the students in library resources and services. It also showed that the students were not fully satisfied with the current library space and working hours. They wanted enhanced quiet areas and collaborative spaces where information experts help them use the current technology to improve their learning experience. Based on the gathered data analysis, an IC model for redesigning the existing library has been recommended. Conclusion – The present study was the first step in research on ICs in the Indian context. This pilot study captured the perception and expectations of all levels of students: postgraduate, working executives, and senior-level executives. Most of the suggestions have been incorporated into the plan. With very few construction changes and new furniture, this model can be easily implemented in a small academic library without discarding the old furniture.
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30004
      Issue No: Vol. 17, No. 1 (2022)
       
  • Federal Library Utilization of LibGuides to Disseminate COVID-19
           Information

    • Authors: Sarah C. Clarke, Emily E. Shohfi, Sharon Han
      Pages: 38 - 55
      Abstract: Objective – In winter 2019-2020, the world saw the emergence of coronavirus disease (COVID-19), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). More than a year later, the pandemic continues with the U.S. death toll surpassing 550,000. Over the last decade, librarians have increased their roles in infectious disease outbreak response. However, no existing literature exists on use of the widely-used library content management platform, LibGuides, to respond to infectious disease outbreaks. This research explores how Federal Libraries use LibGuides to distribute COVID-19 information throughout the ongoing COVID-19 pandemic. Methods – Survey questions were created and peer-reviewed by colleagues. Survey questions first screened for participant eligibility and collected broad demographic information to assist in identifying duplicate responses from individual libraries, then examined the creation, curation, and maintenance of COVID-19 LibGuides. The survey was hosted in Max.gov, a Federal Government data collection and analysis tool. Invitations to participate in the survey were sent via email to colleagues and listservs and posted to personal social media accounts. The survey was made publicly available for three weeks. Collected data were exported into Excel to clean, quantify, and visualize results. Long form answers were manually reviewed and tagged thematically. Results – Of the 78 eligible respondents, 42% (n = 33) reported that their library uses LibGuides to disseminate COVID-19 information; 45% of these respondents said they spent 10+ hours creating their COVID-19 LibGuide, and 60% of respondents spent <1 hour a week on maintenance and updates. Most LibGuides were created in early spring 2020 as the U.S. first saw an uptick in COVID-19 cases. For marketing purposes, respondents reported using web/internal announcements (75%) and email (50%) most frequently. All respondents reported inclusion of U.S. Government resources in their COVID-19 LibGuides, and a majority also included guidelines, international websites, and databases to inform their user communities. Conclusion – Some Federal Libraries use LibGuides as a tool to share critical information, including as a tool for emergency response. Results show libraries tend to start from scratch and share the same resources, duplicating efforts. To improve efficiency in LibGuide curation and use of library staff time, one solution to consider is the creation of a LibGuides template that any Federal Library can use to quickly set up and adapt an emergency response LibGuide specifically for their users. Additionally, findings show that libraries are uncertain of archiving and preservation plans for their guides post-pandemic, suggesting a need for recommended best practices.
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30017
      Issue No: Vol. 17, No. 1 (2022)
       
  • Researchers’ Perceptions and Experiences with an Open Access
           Subvention Fund

    • Authors: Jylisa Doney, Jeremy Kenyon
      Pages: 56 - 77
      Abstract: Objective – This study investigated researchers’ perceptions of open access publishing and the ways in which the university’s open access subvention fund could evolve to meet the campus community’s needs. Methods – In spring 2021, two librarians conducted an anonymous survey using a convenience sample to recruit participants. The survey was directly distributed to 113 University of Idaho (U of I) affiliates who had received funding from, or expressed interest in, the open access subvention fund during the previous three years (FY 2019 to FY 2021). Other U of I affiliates were also offered the opportunity to participate in the survey via a link shared in the U of I’s daily email newsletter as well across the U of I’s graduate student email list. The researchers received 42 usable survey responses. The survey included 26 closed and open-ended questions and analysis included cross-tabulations based on fund applicant status as well as respondent role. Of the 26 questions, 4 were modified from a colleague’s previous study with U of I faculty members (Gaines, 2015). Results – Survey responses showed that interest in and support for open access were common among respondents. Although a majority of respondents had published an open access journal article and would like to continue to publish open access in the future, only 17% agreed that they had departmental support to do so. Results also demonstrated that researchers were less willing to pay article processing charges (APCs) out-of-pocket and preferred for funding to come from grant budgets first, followed by Office of Research Budgets, department or college budgets, and library budgets. Respondents expressed support for many of the open access subvention fund’s current criteria and processes, but they also indicated an interest in establishing a more equitable fund distribution cycle and allowing researchers to seek pre-approval once their article was accepted for peer-review. Findings related to open access publishing perspectives built upon previous research conducted at the U of I (Gaines, 2015) and across other institutions. Conclusion – This study confirmed the importance of evaluating and assessing library programs and services to ensure that they continue to meet the needs of campus communities. Through the study results, the researchers demonstrated that respondents were interested in open access publishing and the continuation of the open access subvention fund, as well as offering the U of I an opportunity to adjust the open access subvention fund’s processes to better serve researchers. These results also highlighted the need for those involved in open access publishing support to investigate new open access advocacy and education efforts to ensure that researchers receive the philosophical and financial support they need to pursue different models of scholarly publishing.
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30015
      Issue No: Vol. 17, No. 1 (2022)
       
  • Natural Language Processing for Virtual Reference Analysis

    • Authors: Ansh Sharma, Kathryn Barrett, Kirsta Stapelfeldt
      Pages: 78 - 93
      Abstract: Objective – Chat transcript analysis can illuminate user needs by identifying common question topics, but traditional hand coding methods for topic analysis are time-consuming and poorly suited to large datasets. The research team explored the viability of automatic and natural language processing (NLP) strategies to perform rapid topic analysis on a large dataset of transcripts from a consortial chat service. Methods – The research team developed a toolchain for data processing and analysis, which incorporated targeted searching for query terms using regular expressions and natural language processing using the Python spaCy library for automatic topic analysis. Processed data was exported to Tableau for visualization. Results were compared to hand-coded data to test the accuracy of conclusions. Results – The processed data provided insights about the volume of chats originating from each participating library, the proportion of chats answered by operator groups for each library, and the percentage of chats answered by different staff types. The data also captured the top referring URLs for the service, course codes and file extensions mentioned, and query hits. Natural language processing revealed that the most common topics were related to citation, subscription databases, and finding full-text articles, which aligns with common question types identified in hand-coded transcripts. Conclusion – Compared to hand coding, automatic and NLP processing approaches have benefits in terms of the volume of data that can be analyzed and the time frame required for analysis, but they come with a trade-off in accuracy, such as false hits. Therefore, computational approaches should be used to supplement traditional hand coding methods. As NLP becomes more accurate, approaches such as these may widen avenues of insight into virtual reference and patron needs.
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30014
      Issue No: Vol. 17, No. 1 (2022)
       
  • Supporting the Intersections of Life and Work: Retaining and Motivating
           Academic Librarians Throughout Their Careers

    • Authors: Lori Birrell, Marcy A. Strong
      Pages: 94 - 121
      Abstract: Objective – This study uses the Kaleidoscope Career Model (Mainiero & Sullivan 2006a) to determine key sources of motivation for library professionals during their careers and identifies strategies for how library administrators can better retain and inspire their staff. Methods – The authors adapted the Kaleidoscope Career Model survey tool with permission from Mainiero and Sullivan. The authors used Qualtrics to send out the adapted survey and in October 2019 emailed a call for participation with the survey link to six library electronic mailing lists. A total of 433 participants completed the survey. The authors reviewed the demographic data and charts Qualtrics generated and used an open-coding method to analyze the qualitative responses to open-ended questions included in the survey. First, they read through those responses, identified common words, phrases, and ideas, which became initial codes. Then the authors reviewed the codes and determined themes common in the data. Each author coded and analyzed each question. Those themes then informed the discussion and recommendations shared in this article. Results – Nearly 60% of respondents identified as being in the Authenticity phase, 15% in the Challenge phase, and 18% in the Balance phase. When asked if they felt supported, those in the Authenticity phase reported the highest overall level of satisfaction, with those in the 47–52 years old cohort experiencing peak feelings of support. The study found that all early career practitioners seemed interested in continuing in a supervisory role. Those older participants in the Balance phase were less interested than those in the other two phases in continuing to supervise. Those in the Authenticity phase identified most strongly with being organizational leaders. By contrast, older participants in the Balance phase did not identify strongly as leaders. Those in the Challenge phase showed strong interest in being leaders at an early age and that interest increased among older cohorts. Conclusion – This study is the first to analyze sources of motivation for academic librarians during the stages of their careers. When working with librarians who identify with the Authenticity phase, administrators should work with their employees to develop career goals that are extrinsically based, such as what can be achieved through good work rather than striving for a dream position. Librarians in the Balance phase would benefit from early opportunities to develop leadership roles or serve in supervisory roles. These early opportunities better fit with their efforts to prioritize family later in life. Librarians in the Challenge phase are intrinsically motivated to achieve and strive. They may experience disappointment as newer career librarians continue to advance and as they begin to plateau later in life. Leaders must consider the kinds of changes their organization can withstand as they strive to best support and foster the growth and development of all of their employees.
      PubDate: 2022-03-15
      DOI: 10.18438/eblip29971
      Issue No: Vol. 17, No. 1 (2022)
       
  • Modernization of the Care Library by the Belgian Red Cross: Leveraging
           Digitalization and Volunteers to Reduce Loneliness with Library Services

    • Authors: Gaelle Huysentruyt, Mathilde Krols, Liesbeth Vercammen, Fritz Schiltz, Philippe Vandekerckhove
      Pages: 122 - 127
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30091
      Issue No: Vol. 17, No. 1 (2022)
       
  • Structured Interviews Reveal That Reference and Liaison Librarians—as
           Engaged, Proactive Partners—are Vital to the Academic Enterprise

    • Authors: Joanne M. Muellenbach
      Pages: 128 - 130
      Abstract: A Review of: Johnson, A.M. (2020). Reference and liaison librarians: Endangered species or “vital partners'” Views of academic library administrators. Journal of Library Administration, 60(7), 784-799. https://doi.org/10.1080/01930826.2020.1786979 Abstract Objectives – To investigate the current state and prospects of reference and liaison librarianship. Design – Structured interviews consisted of 10 questions that lasted between 30 and 75 minutes. Setting – Fourteen medium-sized, urban universities geographically spread across the United States of America. Subjects – Fifteen library administrators with at least 10 years of experience. Methods – The author contacted academic library leaders from 17 benchmark institutions and head librarians from other R1 institutions whose libraries were members of the Association of Research Libraries (ARL) or whose campus size and characteristics mirrored the author’s institution in that they were medium-sized urban universities. The study examined five primary questions and included an appendix with the 16-item survey instrument. The structured interviews included 10 questions about the current state and prospects of reference and liaison librarianship, along with questions related to demographics. The author transcribed the interviews and removed all identifying information. Since the interviews were structured and thus thematically similar, coding software was not used. The author compiled and analyzed the responses to the questions. Main Results – The concepts of connecting, discovering, listening, and partnering were inherent in the definition of being a liaison librarian. In general, the library administrators, all of whom had been in the profession for 10 years or more, felt that liaison librarians should be active in furthering scholarly activities in such areas as grant-writing, generating scholarship, or data curation. There was an emphasis on outreach, being proactive, and engaging with faculty, which raised an important question for administrators: Is this skill set too broad for any one person, and if so, how can the library profession collaborate to draw upon each other’s strengths' There was a consensus that while the work of reference and liaison librarians is vital to the academic enterprise, this work need not be situated at a central reference desk. Rather, librarians would be physically embedded or electronically linked to students and faculty, helping them to formulate answerable questions, locate high-quality, evidence-based information in specialized databases, or provide support in such areas as open educational resource development, augmented reality, or scholarly communications. Conclusion – In the view of current library administrators, being a reference and liaison librarian means partnering proactively with students and faculty to ensure a deep understanding of their teaching, learning, and research needs while also maintaining a thorough knowledge of the libraries’ collections and resources. To accomplish this, the librarian must be visible to their constituencies, tell memorable, authentic stories of what they have to offer, and build lasting relationships. Reference and liaison librarians require traditional knowledge of library functions and systems and teaching skills and possess qualities such as collaboration, communication, and flexibility. Overall, library leaders believe that liaison librarians will continue to be vital partners and that without a central reference desk, there will be a deeper integration within the academic enterprise.
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30080
      Issue No: Vol. 17, No. 1 (2022)
       
  • Uneven Adherence to Professional Guidelines and Potential Ethnic Bias in
           Service Provision Evidenced in Virtual Reference Service Interactions

    • Authors: Scott Goldstein
      Pages: 131 - 133
      Abstract: A Review of: Hamer, S. (2021). Colour blind: Investigating the racial bias of virtual reference services in English academic libraries. The Journal of Academic Librarianship, 47(5), 102416. https://doi.org/10.1016/j.acalib.2021.102416 Abstract Objective – To investigate whether there is evidence for implicit ethnic bias in virtual reference service interactions. Design – Email-based structured observation study. Setting – Academic libraries in England. Subjects – 158 email-based virtual reference service interactions from one of 24 academic libraries in England. Methods – The study used a sample of 24 academic libraries across eight of the nine regions of England (excluding London). The body of the email message sent to each library consisted of one of five questions and was identical except for personalization to the institution. The first three questions were designed to be more likely to be answered in response to an unaffiliated user, and the last two questions were designed to be less likely to be answered in response to such a user. Each library received an email with each question from a different sender during each of five weeks, plus a repeat of question one in week six with slightly altered wording to serve as a control question. Emails were sent on randomized work days at different times of day. The messages were signed with one of six names representing the largest distinct ethnic population groups in England and Wales: Hazel Oakland (White British), Natasza Sakowicz (White Other), Zhao Jinghua (North Asian), Priya Chakrabarti (South Asian), Ebunoluwa Nweke (Black African), and Aaliyah Hajjar (Arab). All names were feminine and represented unaffiliated users. Email replies were coded according to a set of 27 characteristics based on the two most well-known professional guidelines for providing best practice reference services, namely, IFLA and RUSA. Main Results – 133 out of 144 sent queries received a reply, of which 66 partially or fully answered the question. 158 total emails were received (since an email might receive multiple responses), and 67 of these partially or fully answered the question. Differences in how the librarian’s reply addressed the user were evident. Hazel was the only one never referred to by her full name, whereas Jinghua was the least likely to be referred to by her given name and most likely to be referred to by her full name or no name at all. Greeting phrases were used in most responses. About 20% of responses included a reiteration of the original request. Elements of the response which could be seen as promoting information literacy skills were provided in only 11% of responses. Natasza was the most likely to be referred to another source to answer her query, whereas Jinghua was least likely. Ebunoluwa was the least likely to receive a response to her query and least likely to have her question answered overall. Conclusion – The findings point to some evidence of unequal service provision based on unconscious bias. In the aggregate, Ebunoluwa received the lowest quality of service, while Jinghua received the highest. There were several instances of inappropriately addressing the user, or what the author refers to as name-based microaggressions, and this was most common for Jinghua. The likeliest explanation is that many librarians are unfamiliar with the ordering of names traditionally found in East Asian cultures. The most noticeable result of the study is an overall lack of consistent adherence to professional guidelines. For instance, most queries received a reply within a reasonable timeframe, and greeting and closing phrases were included almost universally. However, other elements of the author’s rubric, such as those corresponding to clarity and information literacy, were not consistently applied. The results point to a greater need for librarians to follow best practice in virtual reference services. Furthermore, the author believes that best-practice guidelines must actively engage with anti-racist ideas to address the issues that were found in the study.
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30085
      Issue No: Vol. 17, No. 1 (2022)
       
  • Though Virtual Reference Services Have Increased, They Face Challenges and
           Opportunities in the Wake of COVID-19

    • Authors: Hilary Bussell
      Pages: 134 - 136
      Abstract: A Review of: Gerbig, M., Holmes, K., Lu, M., & Tang, H. (2021). From bricks and mortar to bits and bytes: Examining the changing state of reference services at the University of Toronto Libraries during COVID-19. Partnership, 16(1), 1–10. https://doi.org/10.21083/partnership.v16i1.6450 Abstract Objective – To compare data about the provision of reference services at the University of Toronto Libraries (UTL) prior to and during the COVID-19 pandemic, in order to identify obstacles and opportunities facing UTL reference services in the future. Design – Survey questionnaire. Setting – A large public research university in Ontario, Canada. Subjects – Thirty-nine libraries across the three campuses of UTL. Methods – A Microsoft Forms survey comprised of 37 questions was distributed in August and September 2020. Main Results – Twenty-four libraries responded to the survey, for a response rate of approximately 62%. UTL’s chat service saw a 200% increase in September 2020 compared to September 2019 (since UTL participates in chat as part of the Ontario Council of University Libraries Scholars Portal, some traffic may have been from non-UT users). The option to book a reference appointment with a librarian was available at most of the libraries before the pandemic, and remained available during the pandemic. The survey results suggested that the shift to remote learning resulted in a significant expansion of virtual reference appointments; 75% of libraries reported offering virtual reference, compared to 17% before the pandemic. Consultations and in-depth reference questions rose during the pandemic, with a quarter of responding libraries reporting an increase. Librarians became a larger share of the staff providing reference services during the pandemic, whereas the number of libraries using library technicians or student assistants to staff their reference services decreased. There were changes to formal reference service hours as well, with half of responding libraries reporting a reduction; however, most noted that they continued to answer reference questions over email at other times. In response to the survey question asking for general comments about reference services, some respondents described worries about whether students taking only online classes would engage with online reference services, and whether overstressed faculty members would refer their students to librarians. Several respondents noted positive outcomes in moving towards a primarily online reference model, including more options to connect with students and an uptick in reference requests. Conclusion – The authors note several challenges and opportunities for libraries in shifting to a remote reference model. Challenges include confusion on the part of users about where to go for help and increased workload for librarians. Opportunities include the chance to explore how virtual technologies can be used to make reference services more easily available to library users even after physical spaces have opened back up.
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30082
      Issue No: Vol. 17, No. 1 (2022)
       
  • User-Focused Values of Empathy, Empowerment, and Communication Are
           Unheralded in Previous Conceptualizations of Reference and Information
           Services

    • Authors: Jordan Patterson
      Pages: 137 - 139
      Abstract: A Review of: VanScoy, Amy. (2021). Using Q methodology to understand conflicting conceptualizations of reference and information service. Library and Information Science Research, 43(1), 101107. https://doi.org/10.1016/j.lisr.2021.101107 Abstract Objective – To understand how experienced librarians conceptualize reference and information service (RIS), and to determine if and to what extent these conceptualizations match existing RIS models. Design – Q methodology card sort followed by short interview. Setting – Academic, public, school, and special libraries in Slovenia, South Africa, and the United States. Subjects – Sixty-six (66) librarians from Slovenia, South Africa, and the United States. Methods – The researcher asked participants to sort 35 statements about RIS from “Least like how I think” to “Most like how I think.” The participants had the opportunity to comment on their card sort. From these card sorts, the researcher used statistical methods to generate factors describing underlying conceptualizations of RIS. These factors were compared to existing literature on RIS. Main Results – Departing from the prevailing “information provision/instruction” conceptualizations of RIS, the researcher found that most respondents conceptualized RIS according to three previously unacknowledged paradigms: 1) transformation and empathy; 2) communication and information provision; and 3) empowering and learning. Fifty-three (53) of the 66 participants loaded on to one of these three factors, i.e. sorted their cards in a similar way to other participants in that factor. Factors 2 and 3 supported existing ideas of RIS in the literature, whereas factor 1 presented a novel understanding of RIS. Common to all three factors, however, is a strong focus on the user. Conclusion – Traditional models conceptualize RIS as emphasizing either information provision or instruction. The practical judgments of experienced, working librarians, however, gesture toward different, more nuanced theoretical conclusions. Beyond the traditional poles of RIS, librarians consider empathy, empowerment, transformation, and communication as other important aspects of the RIS function.
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30081
      Issue No: Vol. 17, No. 1 (2022)
       
  • A Case Study on How Reference Staffing and Visibility Models Impact Patron
           Behaviors

    • Authors: Matthew Bridgeman
      Pages: 140 - 142
      Abstract: A Review of: Holm, C.E. & Kantor, S. (2021). Reference is not dead: A case study of patron habits and library staffing models. Portal: Libraries and the Academy, 21(2), 299–316. https://doi.org/10.1353/pla.2021.0017 Abstract
      Objective – To determine if reference staffing models are a predictor of reference question rates and if academic library patrons’ reference behaviors are linked to reference staffing models and desk visibility. Design – A retrospective case study. Setting – Two academic libraries at a large R3 public university in the state of Georgia, United States of America. Subjects – 10,295 service transactions (chat and in-person, including non-reference transactions related to directional and technology questions) from the 2016 fiscal year and 6,568 service transactions (chat and in-person, including only chat non-reference transactions) from FY 2017. Methods – Analysis of two years of service transaction data (July 2015 to June 2017) recorded by librarians using the reference analytics module of Springshare’s LibAnswers at three locations (virtual 24/7 chat and two libraries with different physical locations, such as centrally-located or harder-to-find service points) for three kinds of reference service modes: chat, fully-staffed in-person services, and occasional “on-call” services. “Reference” transactions were classified using the Reference & User Services Association (RUSA) definition. Email, SMS/text, and Facebook inquiries were excluded from this study. One library, which had the same service model for the 2016-2017 fiscal years, served as the study’s “control” so that an analysis of service model alterations could be conducted.

      Main Results – The rate of chat reference remained steady, independent from the desk model employed. There was also an overall decline in reference questions from FY 2016 to FY 2017. For FY 2016, the average daily chat transaction rate was 16.1 inquiries (range: 0 inquiries for some days and up to 51 for others) compared to an average 20.5 inquiries at the two physical service locations (range: 0 to 95 inquiries per day). In FY 2017, the average daily chat transaction rate was 13.9 inquiries (range: 0 to 46 inquiries per day) compared to 6.8 transactions for the physical locations (range: 0 to 19 inquiries per day). For FY 2016, when the model shifted to on-call, the average daily chat transaction rate was 14 inquiries compared to the physical locations with 0 and .67 inquires per day. In FY 2017, the averages were 19.33 for chat compared to .33 and .33 for the physical locations. Conclusion – For the two fiscal years studied here, question rates and reference behaviors seemed to be linked to staffing models. Patrons in this study preferred a staffed and visible desk and 24/7 chat, while “on-call” services were not favored. By replacing the visible desk with an on-call model, the library created a situation where chat was the only consistent reference service offering. As a result, patrons may have viewed the visible desk as being unreliable. The on-call service model appears to have negatively affected patron behavior since, according to the data presented, patrons’ reference needs were best met by chat and a visibly staffed desk service model.
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30084
      Issue No: Vol. 17, No. 1 (2022)
       
  • Call for Applicants for EBLIP Journal: Communications Officer

    • Authors: Editorial Team
      Pages: 143 - 144
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30108
      Issue No: Vol. 17, No. 1 (2022)
       
  • Call for Applicants for EBLIP Journal: Evidence Summaries Writers

    • Authors: Editorial Team
      Pages: 145 - 145
      PubDate: 2022-03-15
      DOI: 10.18438/eblip30120
      Issue No: Vol. 17, No. 1 (2022)
       
 
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