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IEEE Transactions on Professional Communication
Journal Prestige (SJR): 0.845  Citation Impact (citeScore): 2 Number of Followers: 12  Hybrid journal (It can contain Open Access articles)ISSN (Print) 0361-1434 Published by IEEE  [228 journals]
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- IEEE Transactions on Professional Communication Information for Authors
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Pages: C3 - C3
Abstract: null
PubDate: WED, 28 MAY 2025 09:17:46 -04
Issue No: Vol. 68, No. 2 (2025)
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- IEEE Professional Communication Society Information
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Pages: C4 - C4
Abstract: null
PubDate: WED, 28 MAY 2025 09:17:46 -04
Issue No: Vol. 68, No. 2 (2025)
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- IEEE Professional Communication Society Publication Information
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Pages: C2 - C2
Abstract: null
PubDate: WED, 28 MAY 2025 09:17:41 -04
Issue No: Vol. 68, No. 2 (2025)
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- Comparative Study of Scientific Research Poster Design Favors Complete
Assertion Headings and No Abstracts Over Other Formats-
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Authors: Joanna Wolfe;Juliann Reineke;Jennifer Lott;
Pages: 135 - 154
Abstract: Background: Millions of scientific research posters are presented at conferences every year, yet little research exists to guide poster design. Literature review: There is widespread dissatisfaction with the state of scientific research posters. Research from technical and professional communication suggests that the typical research poster could be improved with complete sentence assertion headings. Research question: How does poster format affect audience comprehension and reader preference' Research methodology: In Study 1, undergraduates read posters in two different formats—Complete Assertion Headings and short, Topical Phrase Headings—and answered questions about comprehension and preference. In Studies 2a (engineering educators) and 2b (engineering faculty), participants answered questions about their perceptions of three different poster formats: Complete Assertion Headings, traditional IMRD headings + Abstract, and the popular #betterposter billboard style template. In a short teaching case study, students used these research results to develop their own posters and adapted the templates that we presented. Results: Study 1 found that Complete Assertion Headings, compared to topical headings, improved student recall, and students preferred the complete assertion format. Study 2a found that engineering educators preferred nontraditional poster formats (both the Complete Assertion Heading and the #betterposter format) to the traditional IMRD + Abstract format. Study 2b found that mechanical engineering faculty preferred the Complete Assertion Heading to other formats. Conclusion: We recommend that practitioners consider using Complete Assertion Headings on their posters, and we provide examples of exemplary student posters.
PubDate: THU, 13 FEB 2025 09:19:00 -04
Issue No: Vol. 68, No. 2 (2025)
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- Presenting and Making Relevant: Analyzing Teaching Assistant Perceptions
of Writing in Statistics Using Semantic Frames-
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Authors: Ben Markey;
Pages: 155 - 171
Abstract: Background: Instructors in STEM fields help prepare students to be effective communicators in the workplace, partially through instruction of professional genres such as client-facing reports. At the same time, class sizes are increasing, and writing assessment often falls to teaching assistants (TAs). Literature review: Research suggests that TAs possess a maturing but inchoate sense of writing in their field, which potentially complicates their ability to deliver quality feedback. This study uses frame semantics, a form of discourse analysis, to probe TAs for their beliefs about writing in statistics. Research questions: 1. When asked to describe the function and role of writing in statistics, what lexical verbs do TA informants use' 2. What frames are invoked by those verbs' 3. How do the invoked semantic frames position writing in relation to disciplinary and professional work in the field' Research methodology: This study interviewed three TAs from an introductory statistics course about their perceptions of writing in statistics. Frame semantics was used to analyze TA responses. Results: Less experienced TAs tended to perceive writing as a means of presentation, which entailed a weak sense of the role of rhetoric in technical communication and a muddied understanding of writing assessment. The more advanced TA perceived writing as a means of contextualizing statistical evidence for particular audiences. Conclusion: Due to their maturing perceptions of writing in their disciplines, TAs might not possess the ability to deliver quality formative feedback. One means of support for these TAs may be opportunities to discuss assessment decisions with one another, thereby calibrating against available expectations and rubrics.
PubDate: TUE, 20 MAY 2025 09:17:53 -04
Issue No: Vol. 68, No. 2 (2025)
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- Charting the Course of Stance Construction in Container Shipping: An
Empirical Study of COSCO Shipping and Maersk-
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Authors: Shijie Liu;Minggui Duan;Yan Zhang;
Pages: 172 - 192
Abstract: Background: Corporate social responsibility (CSR) reports are essential for companies to persuade stakeholders of their commitment to social, economic, and environmental responsibilities. This persuasion is to a large degree determined by how companies construct their stance in discourse. Literature review: Among efforts in academic discourse, stance analysis of shipping industry CSR reporting remains unexplored. Research questions: 1. How are stance resources distributed in COSCO Shipping and Maersk's CSR discourse' 2. How do similarities and differences between institutional speakers instantiate their stakeholder-oriented communication strategies' 3. Which stance markers show significant changes over time, and what factors drive these changes' Methodology: This study employed corpus linguistics and discourse analysis of CSR reports (2016-2022) of COSCO Shipping and of Maersk. Python and WordSmith 8.0 were used for stance feature retrieval and frequency analysis, and hierarchical clustering analysis was conducted on hedges and boosters. Chi-square tests evaluated differences in stance marker distribution, while diachronic analysis examined changes over time. Results and conclusion: Maersk employs more stance markers of hedges, attitude markers, and general self-mentions, reflecting a more personal communication style, while COSCO Shipping favors boosters and formal self-references, indicating an authoritative approach. We argue that these features are informed by the contrast between European rationalism and Eastern empiricism in corporate communication. Our novel four-category classification of self-mentions (general, specific reference, group, and affiliated) addresses the complexities of shipping corporate discourse. Diachronic analysis shows stance marker usage fluctuations, particularly during global events like the COVID-19 pandemic. These findings develop a stance framework, offering insights in terms of stance construction for effective cross-cultural CSR communication to foster global cooperation on shared social responsibilities.
PubDate: FRI, 23 MAY 2025 09:17:06 -04
Issue No: Vol. 68, No. 2 (2025)
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- Using UX and LXD to Analyze Constructivism in Technical Communication
Textbook Design-
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Authors: Kathryn Chunn;Bremen Vance;
Pages: 193 - 208
Abstract: Background: Constructivism is a prevalent theory in technical and professional communication (TPC) pedagogy that extends to various aspects of learning, including textbook design. This study considers the way that learners interact with textbooks and how incorporating constructivist design elements is important for both instructors and students. Literature review: Previous research has highlighted the importance of textbook design in facilitating learning and the ways that textbooks reflect ideology. However, there is limited literature on the role of constructivist principles in textbook design and their impact on learners and faculty. Research questions: 1. What design elements in textbooks align with a constructivist pedagogy' 2. To what extent do textbooks in TPC follow a constructivist design' 3. Do students and faculty prefer constructivist designs' Research methodology: The study employed a heuristic review using a novel heuristic, the Constructivist Textbook Rubric, to evaluate a sample of eight technical communication textbooks. Following this, comparative usability testing was conducted with both professors and students to assess preferences and learning outcomes. Results: The study resulted in the development of a comprehensive tool for evaluating textbooks based on alignment with constructivist design principles and learning theory. Both the heuristic review and user testing demonstrated advantages associated with textbooks that incorporated constructivist elements in their design. Conclusion: The findings suggest that textbooks designed with constructivist principles can improve learning outcomes for both learners and faculty. By using the Constructivist Textbook Rubric, college instructors can make informed decisions when selecting textbooks, ultimately benefiting learners through enhanced information synthesis and retention.
PubDate: WED, 07 MAY 2025 09:17:20 -04
Issue No: Vol. 68, No. 2 (2025)
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- Navigating New Terrain: Diverse Effects of Social Media on Employee
Performance in China's Social Commerce Sector-
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Authors: Xinyi Wang;Loo-See Beh;
Pages: 209 - 227
Abstract: Background: Social media has transformed communication in professional settings, giving rise to the social commerce sector. However, its impact on employee performance remains unclear, limiting its application efficiency. Literature review: Prior research presents varied findings on how social media influences work performance. This issue in the social commerce sector remains ambiguous. Most studies focus on either the benefits or risks of social media, neglecting a comprehensive view. In addition, the role of guanxi in promoting knowledge-sharing behaviors is underexplored. Research questions: 1. What is the impact of social media use on employee performance in the social commerce industry' 2. How does social media use affect employee performance through knowledge-sharing and technostress' 3. How does guanxi moderate the relationship between social media use and knowledge-sharing behaviors and consequently on employee performance' Methodology: We surveyed 520 Chinese social commerce professionals, using self-reported questionnaires to investigate how social media use affects employee performance. Results: Social media positively impacts job performance, with benefits outweighing drawbacks. It enhances knowledge-sharing behaviors which, in turn, improves employee performance. It also causes five technostress factors, but only techno-overload and techno-uncertainty significantly reduce employee performance. In addition, guanxi moderates the relationship between social media use and knowledge-sharing behaviors and strengthens the indirect effect of social media use on work performance through knowledge-sharing. However, this moderated mediation effect is not significant at low levels of guanxi. Conclusion: The results can help organizations effectively leverage social media as a valuable communication tool by fostering guanxi, promoting knowledge-sharing, and managing specific technostress factors.
PubDate: THU, 22 MAY 2025 09:17:15 -04
Issue No: Vol. 68, No. 2 (2025)
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- Inviting Participation: From Sample-Building to Relationship-Building in
Participant Recruitment Processes-
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Authors: Amber Hedquist;
Pages: 228 - 240
Abstract: Introduction: Participant recruitment is a difficult stage of the research process, often resulting in considerable time and cost, with challenges in the diversity, quantity, and quality of participants. Existing scholarship on recruitment focuses on recruitment outcomes, specifically the development of a useful sample. This article directs attention from outcomes to processes by reconsidering this transactional, sample-building process as a relationship-building process through the lens of invitational rhetoric. About the case: The study analyzes the advertisements used on university study discovery sites (SDSs) to initiate participant recruitment and build sustainable relationships with the community. Universities rely on study advertisements to initiate recruitment on SDSs, which can serve as the foundation for the participant-researcher relationship. Situating the case: This case is situated in larger calls for research efficiency and the technical and professional communicationdiscipline's call for less transactional and more personalized recruitment processes. Methods: After tracking and defining the rhetorical moves in study advertisements, the moves are characterized through invitational rhetoric to assess how they create conditions for value, safety, and freedom. Results/discussion: This study finds that the main rhetorical moves of the advertisements are establishing credentials, introducing the offer (offering the product or service, essential detailing of the offer, indicating value of the offer), including study identifiers, and soliciting responses. The moves enacting invitational rhetoric are attentive to building reciprocity, transparency, and agency. Conclusion: To avoid transactional relationships with participants, researchers can incorporate invitational rhetoric into their recruitment materials by creating the conditions for value, safety, and freedom.
PubDate: THU, 15 MAY 2025 09:17:05 -04
Issue No: Vol. 68, No. 2 (2025)
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- Beyond Logic: Developing Pathos and Ethos in STEM Undergraduate
Communication Using the Rhetorical Triangle-
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Authors: Tzipora Rakedzon;Orit Hazzan;
Pages: 241 - 254
Abstract: About the case: We suggest using Aristotle's rhetorical triangle, a tool for analyzing communication in terms of logos (logic), pathos (values), and ethos (identity), in science, technology, engineering, and mathematics (STEM) undergraduate classes. We investigate how the triangle can enhance students’ communication skills by developing awareness of pathos and ethos, and shed light on values, considerations, and professional identity at different stages of their studies. Situating the case: Developing communication skills among STEM students is imperative even in the age of AI-based tools. Although many books and platforms exist to help facilitate communication in general, STEM students require practical tools to foster the rhetorical skills needed for effective and persuasive communication. Methods: The rhetorical triangle intervention was implemented in two undergraduate courses to help students develop the other necessary elements of effective communication beyond logos: i.e., pathos and ethos. Results: Our results show that the intervention enhanced students’ ability to express shared values (pathos) with their audience and fostered the development of professional identity (ethos). Our findings also revealed notable differences in professional identity expression when comparing two different samples of future scientists and engineers in their freshmen and senior years. Conclusion: We suggest that incorporating the elements of the rhetorical triangle into STEM education can enhance students’ communication skills, particularly in expressing the value of their work and developing a strong professional identity. We recommend integrating these elements throughout various stages of the curriculum to deepen students’ understanding of effective communication and persuasion.
PubDate: MON, 19 MAY 2025 09:17:05 -04
Issue No: Vol. 68, No. 2 (2025)
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- Richard Johnson–Sheehan and Paul Thompson Hunter
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Authors: Luke Thominet;
Pages: 255 - 256
Abstract: null
PubDate: WED, 28 MAY 2025 09:17:41 -04
Issue No: Vol. 68, No. 2 (2025)
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- Leonard Cassuto
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Authors: Patrick Lufkin;
Pages: 257 - 258
Abstract: null
PubDate: WED, 28 MAY 2025 09:17:46 -04
Issue No: Vol. 68, No. 2 (2025)
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- Frank Fitzpatrick
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Authors: Yanhui Chen;
Pages: 259 - 261
Abstract: null
PubDate: WED, 28 MAY 2025 09:17:41 -04
Issue No: Vol. 68, No. 2 (2025)
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- Kate Towsey
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Authors: Guiseppe Getto;
Pages: 262 - 263
Abstract: null
PubDate: WED, 28 MAY 2025 09:17:41 -04
Issue No: Vol. 68, No. 2 (2025)
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