| Publisher: Al-Kindi Center for Research and Development (Total: 14 journals) [Sort by number of followers]
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Journal of Business and Management Studies
Number of Followers: 1  Open Access journalISSN (Online) 2709-0876 Published by Al-Kindi Center for Research and Development  [14 journals]
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- Analyzing the Decline of Luxury Women’s Shoe Brands in China: A Market
Analysis – Based Study of STUART WEITZMAN
Authors: Ruixi Hu
Abstract: The luxury goods industry has always been a highly anticipated area in the market. With the development of the global economy and the improvement of people's living standards, the luxury goods market has also flourished. However, overall, according to the quarterly or fiscal annual reports released by major luxury brands in the luxury industry in recent years, their common characteristic is the sharp decline in revenue in China; from a regional perspective, the decline in sales in China has the greatest impact on the decreasing total revenue of brands over the years. Such as STUART WEITZMAN, the representative head luxury women's shoe brand, total direct sales, which include stores and e-commerce, in FY23 both declined by as much as 24% compared to FY22. This article takes STUART WEITZMAN as an example to study the specific reasons for the decline in sales volume of luxury in China market in recent years compared to previous years. This study uses the market mix model to analyze STUART WEITZMAN 's marketing strategy in the market, Using the PEST model to analyze the macro environment, Use SWOT to analyze the internal and external environment of STUART WEITZMAN. Research has found that the main reason for the decline in luxury goods sales in recent years is luxury brands have been raising prices, and consumers are psychologically unable to accept the increasing premium. The middle class is more inclined to consider practicality and cost-effectiveness, pursuing the ultimate cost-effectiveness. Secondly, consumers have more other options. In addition to luxury brands, high-end niche brands, designer brands, high-end custom brands, and traditional Chinese brands have also begun to be favored by luxury consumers. Finally, in the post pandemic era, outbound tourism has resumed, and consumers can purchase the same products overseas at more favorable prices.
PubDate: Wed, 07 Aug 2024 00:00:00 +000
- Bridging the Gap: Understanding the Workplace Environment and Leadership
Preferences of Generation Z
Authors: Jeff LeBlanc
Abstract: This study explores the unknown workplace environment and leadership preferences of Generation Z and employers. Using Employee Engagement Theory (EET) as the theoretical framework, a qualitative multiple case study approach was employed to investigate these preferences and employers' perceptions. The study involved eight Generation Z employees and eight employers. Key themes identified include the impact of supervisor kindness, fairness, and work ethic on employee motivation and mood; the influence of leadership and social characteristics on workplace environment effects; the association of employee experience and growth prioritization with strong motivation and performance; and the positive effects of relaxed or well-organized fast-paced environments on mood and performance. Findings indicate that leadership styles significantly impact Generation Z perceptions. Future research should explore the preferences of Generation Z employers and other generational employees, including a quantitative approach to measure perceptions of leadership effectiveness.
PubDate: Wed, 07 Aug 2024 00:00:00 +000
- Crisis Management Strategy for Emergency Response Team for Indonesian
Diaspora in Middle East and North Africa (MENA)
Authors: Prihandoko Saputro; Utomo Sarjono Putro
Abstract: The Middle East and North Africa (MENA) region has unique characteristics compared to other regions in the world, such as Asia, the US, and Europe, including fewer natural disasters but more conflicts that lead to wars, which can significantly impact the Indonesian diaspora communities residing in the area. Indonesian citizens need to prepare to anticipate crises that require good strategies and collaboration involving the diaspora and the Indonesian government. This research aims to explore the importance of crisis management strategies for the Emergency Response Team (ERT) of the Indonesian diaspora in MENA. This study utilizes a qualitative approach involving in-depth interviews with experts, competent individuals, or members of the Indonesian diaspora ERT in the MENA region. Both primary and secondary data will be collected and analyzed using the Soft Systems Management (SSM) analysis method. Analysis using brainstorming and PESTLE will also be conducted to assist decision-making, as well as Incident Management Systems. The research will also identify challenges faced by the Indonesian Diaspora Emergency Response Team, the Embassy of the Republic of Indonesia, and the Indonesian Community Association in facing crises in the MENA region and analyze effective crisis management strategies that can be used to enhance readiness and response to emergency situations. This includes analysis and case studies on the evacuation of Indonesian citizens due to crises in Yemen, Libya, and Tunisia. The results of this study are expected to develop an understanding of crisis management for the Indonesian diaspora in MENA and provide practical recommendations to strengthen their ERT capacity in dealing with emergency situations, both in MENA and other regions. This study emphasizes the importance of proactive, network-based, and stakeholder engagement strategies and provides useful insights for policy-making and emergency response planning for the Indonesian diaspora community.
PubDate: Wed, 07 Aug 2024 00:00:00 +000
- The Effect of Training and Competency on Career Development: A Conceptual
Framework
Authors: Ahmad Muzakky; Puspita Wulansari
Abstract: This article investigates the impact of training and competency on employee career development. Effective training and enhanced competencies are expected to bolster employees’ competitiveness and facilitate robust career advancement. By gaining the necessary skills and knowledge through training programs, employees can apply these competencies in their professional roles, leading to significant career progression. The research aims to elucidate the direct influence of training and competency on career development. To develop a comprehensive theoretical understanding, a detailed literature review is conducted, encompassing books, empirical studies, and conceptual papers related to employee career development. The proposed framework aims to contribute to the existing literature by clarifying the interconnections between training, competency, and career development, offering valuable insights for organizations seeking to optimize career development strategies.
PubDate: Wed, 07 Aug 2024 00:00:00 +000
- Effects of Covid-19 Pandemic on Performance of Micro and Small Enterprises
(MSEs): A Case of Agri-Businesses in Machakos County, Kenya
Authors: Margaret Nganu Gor; Anne Kalei, Thomas Kilonzo
Abstract: The main objective of the study was to establish the effects of the COVID-19 pandemic on the performance of agribusiness MSEs in Machakos County, Kenya. The study utilized a descriptive research design. The unit of analysis was the agribusiness MSEs involved in mango, avocados, citrus, and dairy value chains. Purposive sampling and simple random sampling were employed, and 198 suitable responses were received. The study identified high operational costs, market inaccessibility, price fluctuations, inadequate cash reserves, and increased competition as the major business risks associated with the COVID-19 pandemic. The study showed that the effects of the COVID-19 pandemic on the performance of agribusiness MSEs in Machakos County were not uniform but value chain dependent, with avocados, mangoes, and citrus being the most affected and the dairy sector experiencing the least effects of COVID-19 pandemic. The major effects of the COVID-19 pandemic included reduced revenues, market inaccessibility, increased spoilage, inaccessible supplies, increased cost of operations, and information gaps leading to shrinkage in profitability. Setting aside cash reserves, using courier services for deliveries, and direct selling were the main coping strategies for the COVID-19 pandemic's effects on businesses. Additionally, adequate stocking and online selling were also used. Moreover, temporary business closure, selling through agents, and value addition were embraced. Pooling of transport with other traders, door-to-door sales, having direct contracts with buyers, selling through cooperatives, and online sales emerged as the main alternative business strategies that have persisted during the pandemic. Reduction in traded volumes, market diversification, collective buying of inputs, and collective marketing have also persisted post-pandemic.
PubDate: Sat, 03 Aug 2024 00:00:00 +000
- International Benchmarking Methodology Applied to Organizations
Authors: Mustafa M. Bodrick; Hani M. Alqarni, Yasir S. Almuways
Abstract: The international benchmarking methodology has emerged as a crucial device for understanding global interconnectedness, and the need for countries and regional blocs to interact at various levels. When adapted for use in the business context mindful of intersectoral collaboration, it facilitates the development of standards to determine the nature and extent of international interactions, facilitating the development of avenues for conceptualizing differences and similarities in policies, actions, and national strategies. The adapted methodology focuses on power dynamics analysis, focusing on states' motivations and behaviors, and analyzing economic, diplomatic, and military factors. The emerging approach is tailored to the unique characteristics of G20 and Gulf Cooperation Council (GCC) countries, integrating theoretical insights with practical steps for supporting decision-making and intersectoral dynamics. The methodology also addresses cooperation and economic interdependence, leaning heavily towards liberalism theory, which emphasizes cooperation, institutions, and the interconnectedness of entities. It emphasizes the potential for collaboration, shared norms, and the role of international organizations. This adapted methodology involves evaluating existing economic collaborations, incorporating benchmark techniques for competitiveness, and assessing institutional roles and agreements. This approach aims to promote global cooperation, facilitate faster conflict resolution, and yield mutual benefits that is a forerunner for moving innovative and creative approaches forward within the context of transformation initiatives.
PubDate: Sat, 03 Aug 2024 00:00:00 +000
- The Role of Social Media Review Intensity in Mediating the Influence of
Perceived Usefulness and Trust on Tourists' Intention to Visit Beaches in
Yogyakarta
Authors: Dzulfikar Ihtifazhudin Zaky; Izza Mafruhah
Abstract: This research explores the influence of social media reviews as mediators of perceived usefulness and trust on the intention to visit Yogyakarta's beaches. With the rapid growth of social media usage, particularly in travel decision-making, understanding how social media reviews affect tourists' intentions is crucial. Using a quantitative approach, data was collected through an online survey distributed via Google Forms. The study's participants included 168 respondents, primarily from Indonesia, encompassing various demographics such as gender, age, education, occupation, and income. Structural equation modeling (SEM) was employed to analyze the data, revealing significant relationships between perceived usefulness, trust, social media review intensity, and intention to visit. The findings underscore the pivotal role of social media in shaping travel intentions by enhancing perceived usefulness and fostering trust through intensive and credible reviews. This study contributes to tourism literature by offering insights into the mechanisms through which social media influences travel decision-making, particularly in culturally rich destinations like Yogyakarta.
PubDate: Sat, 03 Aug 2024 00:00:00 +000
- Managing Rapport on TripAdvisor: Correlation of Negative Reviews and
Response Voices on Online Business Platforms
Authors: Xin Huang; Jiayang Zhang
Abstract: This study explores the impact of negative reviews and responses on rapport management, synthesizing current research on this topic. Employing formulated research questions and statistical methods like chi-square tests, this study systematically analyzed collected data both quantitatively and qualitatively. Results indicate significant differences in response voices—accommodative, formalistic, and defensive—among various interpersonal relationship management styles when addressing negative reviews. These findings emphasize the complexity of managing interpersonal relationships amidst criticism, offering theoretical insights and practical guidance for improving customer rapport management in industries like hospitality. By examining how different management voices respond to negative reviews, this study contributes a fresh perspective to enhancing customer relationship practices in service sectors.
PubDate: Sun, 28 Jul 2024 00:00:00 +000
- The Effect of eWOM and Webcare on Customer Engagement and Brand Loyalty
toward Live Streaming Platforms
Authors: Jiali Zhu; Xia Lin
Abstract: Based on the negative electronic word of mouth (NeWOM) under the live streaming platform, the paper aims to explore the mechanism of proactive and reactive webcare on customer brand loyalty. We constructed three separate experiments with no webcare, proactive webcare, and reactive webcare in response to NeWOM during the live streaming platform. In this study, 210 valid questionnaires were collected for statistical analysis, including the Mann-Whitney U test and Pearson correlation analysis. Our findings reveal that proactive and reactive webcare positively influence cognitive, emotional, and behavioral engagement, with proactive webcare demonstrating greater effectiveness. We confirm a positive correlation between these forms of engagement and brand loyalty, highlighting the strong connection between behavioral engagement and brand loyalty. At the same time, this study provides crucial inspiration for the live-streaming platform managers to focus on providing proactive webcare and develop behavioral activities in live-steaming platforms to enhance customers’ brand loyalty.
PubDate: Sun, 28 Jul 2024 00:00:00 +000
- The Impact of Competence and Motivation on Employees Performance of Tower
Infrastructure Company in Indonesia
Authors: Rizki Bayu Andika; Ratri Wahyuningtyas
Abstract: This research aims to determine the influence of competence and work motivation on employee performance at one of the largest Telecommunication Tower Infrastructure Companies in Indonesia. This research uses Structural Equation Modeling (SEM) methodology with Partial Least Squares (PLS) technique using SmartPLS version 3.2.9 software with 204 permanent employees of the company as respondents. The survey results show that employee performance is included in the “very good” category with an average score of 87.37%. This is in line with employee competence and employee work motivation, which are classified as “very high” with scores of 85.85% and 89.90%, respectively. The hypothesis results show that competence and motivation have a significant effect on employee performance, with an influence of competence of 0.321 and motivation of 0.587. This highlights the importance of good competence enhancement strategies and effective motivation and suggests that companies must improve both aspects to improve employee performance. This study also provides insights to company leaders that are important in responding to the dynamics that occur in managing employee performance at Telecommunication Tower Infrastructure Companies.
PubDate: Sun, 28 Jul 2024 00:00:00 +000
- The Influence of Proactive Personality on Proactive Work Behavior through
Job Satisfaction, Work Engagement, and Role Breadth Self-Efficacy at PT
PLN UP3 West Surabaya
Authors: Atika Fitri Mumpuni; Wiwik Handayani
Abstract: Proactive work behavior is an important element for workers even though they can work flexibly. Made it happenProactive Work Behavior cannot be separated from Role Breadth Self-Efficacy (RBSE) because Role Breadth Self-Efficacy refers to employees' confidence in their ability to engage in proactive, social, and integrative activities beyond their standard duties. Work Engagement also makes an important contribution to proactive behavior. Specifically, through proactive goal setting and achievement, a person is more likely to have their needs met when they are satisfied with their work. Individuals who experience positive affective states associated with Job Satisfaction are likely to change their situation proactively and exhibit higher levels of innovative behavior. Proactive Personality also influences employee behavior that is profitable for the company by putting effort into their work. Creating a work environment that can encourage employee creativity. This research is quantitative. Using Partial Least Square with a sample size of 54 permanent employees of PT PLN UP3 West Surabaya. The research results show that Proactive Personality significantly influences Proactive Work Behavior. Job Satisfaction was found to act as a significant mediator between Proactive Personality and Proactive Work Behavior. Work engagement has also been proven to be an important mediator in the relationship between proactive personality and proactive work behavior. Role Breadth Self-Efficacy plays a significant mediating role. Employees who are confident in their ability to fulfill a broader range of roles tend to be more proactive in taking initiative and making improvements in the workplace, which contributes to innovation and improved work processes. The results of this study indicate that the three mediating variables, namely Job Satisfaction, Work Engagement, and Role Breadth Self-Efficacy, together strengthen the influence of Proactive Personality on Proactive Work Behavior. The combination of these factors creates an environment that supports employees to behave more proactively, which is critical to meeting operational challenges and meeting customer needs.
PubDate: Sun, 28 Jul 2024 00:00:00 +000
- Total Quality Management and Organization Performance of Selected
Bancassurance in China
Authors: He Wanyi; Hu Guotao, Wang Huiyan, Lu Nanyang
Abstract: The study will determine the relationship of total quality management, to organization performance of selected bancassurance in China. This study will use the quantitative research approach were factors associated with quality management, and its relationship on the organizational performance will be assessed. Descriptive method will also be used specifically the descriptive-survey since the study will use surveys to gather data about varying subjects. This data will aim to know the extent to which different conditions can be obtained among these subjects. This study's inputs will be gathered from five (5) selected Bancassurance, out of thirty (12) branches in Guangzhou, China which is the target population of this study. The population of this study will specifically be based on the following qualifications which are: the respondents belong in the bancassurance sector; the respondents’ branch were in China specifically in Guangzhou; and the respondents will vary in number per branch, and only those who will be willing to cooperate in providing data.The organization's quality management level in terms of leadership plays a significant role in promoting quality. In addition, quality philosophy promotes innovation and creativity, influencing operations and decision-making.
PubDate: Sat, 27 Jul 2024 00:00:00 +000
- Analysis of Factors Affecting the Intention of Applying for Digital-Based
Loans Based on the Technology Acceptance Model
Authors: Fairuza Alief; Rifelly Dewi Astuti
Abstract: This study focuses on analyzing the factors that influence the intention of applying for digital-based loans, using the Technology Acceptance Model (TAM). In the midst of the advancement of the digital economy that drives transformation in the financial sector, especially financial technology, this study examines how digital innovation affects consumer behavior in applying for loans. Through literature studies and empirical surveys, this study analyzes the role of Data Security & Privacy, Quality Administrative Service, Perceived Risk, Perceived Value, and Financial Literacy in influencing Perceived Usefulness, Perceived Ease of Use, Perceived Trust, and the intention of using digital loan applications. This study also examines the role of Perceived Usefulness, Perceived Ease of Use and Perceived Trust as mediating variables. The findings of this research are expected to provide valuable insights for the financial industry and consumers in understanding the factors that play a role in the adoption of financial technology, especially in the context of applying for digital loans.
PubDate: Fri, 28 Jun 2024 00:00:00 +000
- How Has Digitalisation Impacted the Economies of African Countries'
Authors: Yun Li
Abstract: Digitalisation has been transforming industries around the world and impacting economies. The pace of digital transformation across countries has been asymmetric. This study examines digitalisation's impact on African countries' economic growth. Digitalisation is expected to improve operational efficiency, productivity, better communications, and enhanced consumer experience, catalysing economic growth for African countries. For our research objectives, we employ data from forty African countries for the period of 2000-2020. Our results indicate that investments in digitalisation are expected to contribute to economic growth in African countries. Key proposals are provided in the paper's conclusion to promote Africa's sustainable economic growth.
PubDate: Fri, 28 Jun 2024 00:00:00 +000
