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Human Resource and Organization Development Journal
Number of Followers: 7  Open Access journalISSN (Online) 1906-7321 Published by National Institute of Development Administration  [1 journal]
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- Editorial Note
Authors: Kritkorn Nawakitphaitoon
Abstract: วารสารการพัฒนาทรัพยากรมนุษย์และองค์การฉบับนี้ประกอบด้วยบทความวิจัย 8 บทความ ซึ่งแต่ละบทความนั้นมีความหลากหลายในเนื้อหาสาระ บริบทที่ศึกษา และระเบียบวิธีวิจัยที่ใช้ทั้งเชิงปริมาณและเชิงคุณภาพ โดยบทความวิจัยในกลุ่มแรกเกี่ยวข้องกับพฤติกรรมและทัศนคติในการทำงานของพนักงานในองค์การ ได้แก่ บทความวิจัยของ คุณนัทชนันท์ แทนวิสุทธิ์ และอ.ดร.เจนนิเฟอร์ ชวโนวานิช ที่ศึกษาอิทธิพลของปฏิสัมพันธ์สามทางระหว่างข้อเรียกร้องในงานที่ท้าทาย ความมีอิสระในการทำงาน และการใช้จุดแข็ง ที่มีต่อความเพลินในงาน ในขณะที่บทความวิจัยของ คุณพรรณวดี เจียมศิริ และอ.ดร.ทัศนีย์ หอมกลิ่น ศึกษาอิทธิพลของคุณลักษณะสงสัยใคร่รู้ต่อความคิดสร้างสรรค์ของพนักงานโดยผ่านตัวแปรสื่อต่อเนื่องของการรับรู้ความสามารถแห่งตนเชิงสร้างสรรค์และความรู้สึกปลอดภัยเชิงจิตวิทยา และบทความวิจัยของคุณผกาวรรณ ไพรัตน์ และรศ.ดร.วิษณุพงษ์ โพธิพิรุฬห์ ที่ศึกษาอิทธิพลของระบบการบริหารงานที่มีประสิทธิภาพสูงต่อพฤติกรรมสร้างนวัตกรรมในการปฏิบัติงานของพน...
PubDate: 2023-03-13
Issue No: Vol. 15, No. 1 (2023)
- Three-Way Interaction Effects between Challenge Job Demands, Work
Autonomy, and Strengths Use on Flow at Work
Authors: Natchanan Tanwisut, Jennifer Chavanovanich
Abstract: This research aimed to study flow at work upon job demands-resources theory by examining the three-way interactions between challenge job demands, work autonomy and strengths use on flow at work. It was hypothesized that when challenge job demand is high, high strengths use may help employees with high work autonomy experience greater flow at work, compared to low strengths use. Data were collected from 222 employees working in private companies in Thailand and analyzed by using a hierarchical multiple regression. The result showed a significant three-way interaction effect where a positive relationship between challenge job demands and flow at work was found when employees have high strengths use and low decision-making autonomy, but not high autonomy as hypothesized. Strengths use, therefore, may not play an important role for employees with high autonomy in this research, but it is an important resource for employees under a low decision-making autonomy condition that increases flow at work when facing high challenge job demands.
PubDate: 2023-03-11
Issue No: Vol. 15, No. 1 (2023)
- Influence of Curiosity Characteristics on Employees Creativity: A Serial
Mediation Analysis with Creative Self-Efficacy and Psychological Safety
Authors: Pannawadee Chiamsiri, Tassanee Homklin
Pages: 25 - 48
Abstract: The purposes of this study were to investigate (1) the relationships between curiosity characteristics, creative self-efficacy, psychological safety and creativity of employees and (2) the serial mediating roles of creative self-efficacy and psychological safety in the relationships between curiosity characteristics and creativity of employees. The samples of this study were 308 employees of the private organizations in Thailand who have worked for at least one year. The reliabilities of the scales (Cronbach’s alpha) were from .66 to .90. This research used Pearson correlation coefficient to study the relationships between variables and used hierarchical multiple regression analysis and bootstrap method to test the hypotheses and the mediation effect in the model 6 of process macro of Hayes (2013). This study found that curiosity characteristics had the partial mediation effect on employees’ creativity significantly when having the creative self-efficacy and the psychological safety as continuous mediators.
PubDate: 2023-03-11
Issue No: Vol. 15, No. 1 (2023)
- The Influence of High-Performance Work Systems on Innovative Work Behavior
Among Employees in the Telecommunications Industry in Thailand: Examining
the Mediating Role of Psychological Empowerment
Authors: Phakawan Phairat, Wisanupong Potipiroon
Pages: 49 - 71
Abstract: Innovation is an important factor driving the performance of modern organizations. The objectives of this research were: (1) to study the influence of a high-performance work system (HPWS) on employees’ innovative work behaviors and (2) to study the mediating role of employees’psychological empowerment in the relationship between HPWS and employees’ innovative work behaviors. The sample consists of 311 employees drawn from two large organizations in the telecommunications industry in Thailand. The researcher collected data by using online questionnaires. Data were analyzed using structural equation model (SEM) analysis.It was found that HPWS had a direct influence on employees’ innovative work behaviors and also an indirect influence via the mediating role of psychological empowerment.The findings from this research suggests that organizations should focus on the implementation of HPWS in order to generate positive attitudes and internal motivation among employees towards the promotion of innovative work behavior and a competitive advantages of the organization.
PubDate: 2023-03-11
Issue No: Vol. 15, No. 1 (2023)
- Development of Learning Tool for Leadership Development: Super Mission
Authors: Dawisa Sritanyarat, Kittikorn Ornchaisong
Pages: 72 - 100
Abstract: This research aimed to develop learning toolkit for situational leadership development with the purposes of facilitating learners’ achievement of the expected learning outcomes of situational leadership development. This toolkit could be taken as an innovation in teaching this topic for adult learners. The development of this toolkit was based on the ADDIE concept of training and development. Adopting the process of literature review about situational leadership, follower’s personalities, communication techniques, and the concepts of gamification, researchers developed the prototype, consisting of a game manual, situation cards, resource cards, and other related token. The research process consisted of testing the toolkits with adult learners, and qualitative data collection to explore the feedback and learning reaction and outcomes. After the test run, the qualitative data interpretation revealed that learners positively reacted to the toolkit and learning process and were satisfied with the learning from the session. The post-test results revealed that the learners passed the minimum knowledge required level. It could be concluded that the learners learnt efficiently about the concept of situational leadership development. The learners reflected that they could apply the knowledge of this topic to their real-life situations, and positively responded about the process of collaborative learning they experienced from the session.
PubDate: 2023-03-11
Issue No: Vol. 15, No. 1 (2023)
- The Influence of Entrepreneurial Leadership on Financial Performance of
Small and Medium Enterprises: The Mediating Roles of Intellectual Capital
and Customer Satisfaction
Authors: Kulteera Thongyai, Wisanupong Potipiroon
Pages: 101 - 127
Abstract: Past research indicates that entrepreneurial leadership can have a positive influence on firm performance; however, few studies have examined the theoretical rationale that can explain this positive effect. This research aims to study the influence of entrepreneurial leadership on the financial performance of small and medium enterprises (SMEs) and to examine the mediating roles of intellectual capital and customer satisfaction in the relationship between entrepreneurial leadership and financial performance. This study employed quantitative research, in which data were collected from 105 CEOs or top executives and 1,001employees in 105 SMEs in the manufacturing sector located in the southern region of Thailand. Based on stratified sampling, survey questionnaires were distributed to the SMEs by mail. In particular, entrepreneurial leadership was evaluated by employees, whereas intellectual capital, customer satisfaction, and financial performance were evaluated by the CEOs or the executives. Structural equation modeling (SEM) analyses confirmed the study hypotheses. The results showed that entrepreneurial leadership had an indirect influence on SMEs’ financial performance via the mediating roles of intellectual capital and customer satisfaction. The results from this research show that business owners of SMEs can play an important role in fostering their firms’ intellectual capital, which, in turn, influences customer satisfaction and financial performance.
PubDate: 2023-03-11
Issue No: Vol. 15, No. 1 (2023)
- Working Behavior of Village Health Volunteers during New Emerging Disease:
A Qualitative Study
Authors: Naphat Wuttaphan
Pages: 128 - 153
Abstract: This qualitative research aims to study a work behavior of Thai village health volunteers during the emerging disease by 10 in-depth interview of Thai village health volunteers. A content analysis was implemented by text analysis, coding, themes and sub-themes then using the member checking, and triangulation technique were conducted to confirm the findings. The findings revealed that there were 5 components of village health volunteers’ work behavior during crisis which are willingness, assurance, sympathy, reliability, and impersonal to work. Furthermore, the factors that affect the work behavior consists of 3 mains factors which are hardiness personality and spiritual belief, work environment, and social factors which are emotional intelligent and psychological capital. This study will contribute to the knowledge and understanding not only the policy maker at all level but also the community to initiate the supportive program of the next crisis in order to create the mental strength as well as the hard and spiritual personality including the psychological capital to promote the mental growth and well-being.
PubDate: 2023-03-11
Issue No: Vol. 15, No. 1 (2023)
- The Influence of quality of work life and happiness at work on performance
efficiency in higher education institutions (academic staffs) at Rajabhat
University, South Isan District: A case study of Work from home during the
coronavirus disease 2019 (COVID-19)
Authors: Malinee Srimaitree, Piyakanit Chotivanich, Wilaruk Onsibutr
Pages: 154 - 178
Abstract: The purpose of this research was to analyze the relationship and magnitude that influence the quality of work life factors and the happiness at work that affect effective work performance and to develop a causal structure model for efficiency at work. The sample group was 355 employees in higher education institutions (academics) under Rajabhat University in south Isaan area, who work from home since the Covid-19 pandemic. The statistics used to analyze the data were percentage, mean and standard deviation. The causal relationship analysis of factors influencing performance efficiency of workers was analyzed by Structural Equation Modeling (SEM). The results showed that the quality of work life had a direct influence on happiness at work and the size of the direct influence was 0.923. The quality of work life had an indirect influence on performance efficiency of workers. Through happiness at work and the size of indirect influence was 0.657 and the happiness at work had a direct effect on the performance efficiency of workers and the size of the direct influence was at 0.712. It was also found that the causal relationship model was harmoniously consistent with the empirical data (Chi-square = 90.835, Chi- square/df = 1.180, df = 77, p = .134, GFI = .970, CFI = .996, TLI = .994, NFI = .974, RMSEA = .023). When considering the predictive coefficients, it was found that each latent variable factors had predicted a causal relationship model at 71.1 percent.
PubDate: 2023-03-11
Issue No: Vol. 15, No. 1 (2023)
- The Role of Sustainable Marketing Activities Affecting Consumers Brand
Engagement among Eco-car Consumers in Bangkok
Authors: Decha Phalalert, Tatree Jantarakolica, Korbkul Jantarakolica, Pard Teekasap, Supawat Sukhaparamate, Kessara Kanchanapoom
Pages: 179 - 200
Abstract: The goals of this study are to 1) study the influence of sustainable marketing activities on brand image and 2) study the influence of factors affecting consumer brand engagement and brand advocacy. The concepts of sustainable marketing activity, brand image, consumer satisfaction, consumer trust, consumer brand engagement, and consumer brand advocacy are applied in this research. 650 participants were collected by using a stratified sampling method. Results from the structural equation modeling revealed that four perceived sustainable marketing activities (economic, social, environmental, and cultural) have a significant positive influence on the brand image. Brand image and consumer trust have a significant impact on consumer brand commitment. In addition, consumer satisfaction and consumer brand engagement have a significant positive influence on consumer brand advocacy.
PubDate: 2023-03-11
Issue No: Vol. 15, No. 1 (2023)
