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South East Asian Journal of Management
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  This is an Open Access Journal Open Access journal
ISSN (Print) 1978-1989 - ISSN (Online) 2355-6641
Published by Universitas Indonesia Homepage  [19 journals]
  • ­The Effect of Work-based Benefits and Demand on Engagement and
           Well-being as Mediated by Work-University Facilitation and Conflict Among
           Working Students in Indonesia

    • Authors: Iin Yessica Putrilima Sinaga, Riani Rachmawati
      Abstract: Research Aims: This study uses a depletion and enrichment model to examine the effect of role conflict whereby work-based benefits and demands on a person’s first role (workers) influence facilitation and conflict on their second role (university student), and influence the students’ engagement and well-being.Design/methodology/approach: This research tested whether facilitation and conflict acted as mediators between benefits and demands with engagement and well-being. The hypotheses were tested using 290 respondents (63.4% were female with an average age of 23.4 years) who were working while studying.Research Findings: The results suggested that benefits were associated positively with facilitation; demands were associated with more conflict; and facilitation was associated with engagement and well-being.Theoretical Contribution/Originality: This study supports the enrichment model that the first role will energize and facilitate students in the second role, and influences engagement and well-being. Whereas in the depletion model, demands have a positive influence on conflict, but do not have a negative impact on the engagement and well-being.Managerial Implication in the South East Asian context: This study shed lights on understanding that working while studying has its own benefits. The experience at work can become an asset to carry as students enter the full-time job market while accelerating their launch into full-time career.Research limitation & implications: Due to time constraints, the researchers only examined the relationship between variables, while previous research tested the dimensions contained in the variables. Most respondents come from universities located in Java and less is known about the experiences of working students in other islands.
      PubDate: 2022-01-26
      Issue No: Vol. 15 (2022)
       
  • Categorizing Taxpayers: A Mixed-Method Study on Small Business Tax
           Compliance in the Philippines

    • Authors: Imelda T. Angeles
      Abstract: Research Aims: The purpose of this study is to determine the underlying reasons behind the management’s tax compliance and non-compliance decisions.   Design/methodology/approach: This study employed a mixed-method research approach in which the scale observations of taxpayers’ tax compliance practices and the taxpayers' lived experiences and perspectives about tax where integrated. The quantitative approach utilized binary logistic regression, and the qualitative approach used thematic and joint-result analyses. Research Findings: The integration of the two research methods revealed three distinct types of taxpayers: impulsive, reflective, and active. The result indicates that the taxpayer's compliance behavior may have an effect on the sustainability of the country's firms, implying that the taxpayer's compliance behavior may manifest in management practices and governance. Theoretical Contribution/Originality: The study's development adds to the body of knowledge of the three types of taxpayers who rationalize their tax compliance and non-compliance. These taxpayers’ characteristics are a meta-inference of the effect of tax filing experience and tax morale, and the taxpayers’ emerged attitudes substantiated by their perspective on tax. Managerial Implications in the Southeast Asian context: Tax evasion may be a symptom of a larger issue with public finance, law enforcement, organizational architecture, or an organization's ethical standards. A complying owner or management exhibits ethical ideals in their business practices. Taxpayers' ability and willingness to comply with tax regulations will afford management with more opportunities to attract more investors and partners because of ethical and good governance practices. Research limitations and implications:The mixed-method approach elucidates why taxpayers have diverse motivations for tax compliance. This study adds to the literature a new perspective on tax compliance.
      PubDate: 2022-01-12
      Issue No: Vol. 15 (2022)
       
  • The Impact of Achievement Motivation on Organizational Capabilities and
           Firm Performance in the Creative Industry Context

    • Authors: Immanuel Billy Tanjung, Soebowo Musa
      Abstract: Research Aims: This paper aims to validate achievement motivation (AM) as a possible cause of the issues faced in the Indonesian creative industry context and establish a possible relationship between variables comprising organizational capabilities and organizational performance.   Design/Methodology/Approach: This paper is a confirmatory study that uses a quantitative approach utilizing an online survey/questionnaire. The study examines 214 valid respondent survey answers from invited respondents from the Indonesian creative industry via email and social media platforms.   Research Findings: This paper provides empirical validation of the hypotheses that AM is positively related with organizational capabilities and that those capabilities are positively related to firm performance (FP). This paper confirms past research findings regarding the relationships between the variables.   Theoretical Contribution/Originality: This paper extends the research on AM to the organizational level and analyzes its relationships with organizational capabilities and FP in an integrated fashion.   Managerial Implications in the South East Asian Context: This paper reveals AM as the possible true cause of the issues faced by the creative industry in Indonesia. Managers and government actors seeking to improve the industry should consider the AM of the workforce.   Research Limitations & Implications:  The limitations of this study are that the resulting analysis is limited to affirming past research on the variables and that this is a cross-sectional study with a specific research context; which implies that the results of this study only represent the condition at the specific point in time the research is conducted.
      PubDate: 2022-01-12
      Issue No: Vol. 15 (2022)
       
  • The Effect of Perceived Product Quality, Brand Personality, and Loyalty on
           Brand Switching Intention of Technological Products

    • Authors: Lidya Nur Hanifati, Imam Salehudin
      Abstract:  Research Aims: Laptops are essential in people's everyday lives. Since laptop utilization has been very high during the COVID-19 pandemic because of the restrictions imposed by the pandemic, many laptop manufacturers have made efforts to drive consumers to switch to their laptop brands. The main objective of this research is to examine how perceived product quality, brand personality, and loyalty affect brand switching intention. Design/methodology/approach: The data were collected online from 216 consumers. Structural Equation Modelling (SEM) was employed to analyse the data.   Research Findings: The result demonstrates that perceived product quality, brand personality, and loyalty have both direct and indirect negative effects on consumers' switching intention. It is revealed that variables play a pivotal role in consumers' evaluation of laptop products and their subsequent switching intention.   Theoretical Contribution/Originality: There is currently a dearth of studies testing the impact of brand personality dimensions on consumer brand identification, perceived product quality, loyalty, and switching intention. Our findings provide more insight into switching intention as a means to achieve a competitive edge in global laptop shipments during the Covid-19 pandemic.   Managerial Implications in the South East Asian context: This study can serve as a comprehensive guideline for businesses to position their brands successfully to reduce any consumer switching intentions affecting their products. However, consumers' perspectives on brand personality with a laptop product affect their critical evaluations. Global laptop manufacturers should leverage brand personality to engender positive consumer evaluation and reduce switching intention.   Research Limitations & Implications: Other factors beyond the scope of the research, such as brand-related factors, have many different inherent attributes (e.g., specifications, functions, designs, prices, and advancements) whose influence on switching intention needs to be considered in future research.  
      PubDate: 2021-12-24
      Issue No: Vol. 15 (2021)
       
  • Transformational Leadership Dimensions and Job-Based Psychological
           Ownership as Facilitators in International Intrapreneurship of Family
           Firms

    • Authors: Thuy Giang Thi Huynh, Dung Tien Luu
      Abstract:  Research Aims: The purpose of this study is to examine the effects of transformational leadership dimensions (TL) and job-based psychological ownership (PO) on nonfamily employee international intrapreneurship in family firms (FFs).   Design/methodology/approach: The study adopted a sample of 246 key role nonfamily employees at 118 family-owned export and import SMEs in Ho Chi Minh City, Vietnam. The data are analysed using a partial least squares structural equation modelling (PLS-SEM). Results: The article identifies four dimensions of TL and international intrapreneurship in which both concepts are interlinked. Job-based PO plays a significant role in the TL dimensions' effects on international intrapreneurship.   Theoretical Contribution/Originality: The article establishes the mechanism by which TL constructs influence nonfamily employee international intrapreneurship actions by examining the mediating role of employee job-based PO in FFs.   Managerial Implication in the South East Asian context: FFs need to develop the architecture and mechanisms for enabling nonfamily employees' international intrapreneurship to be committed to TL constructs and job-based PO.   Research limitation & implications: This article contributes to international business theory by interpreting the export trading results of FFs using entrepreneurship theory. However, each stage of FFs international business requires a unique set of resources. As a result, it is necessary to incorporate theoretical perspectives from both domains to explain each internationalisation stage of FFs adequately. 
      PubDate: 2021-12-24
      Issue No: Vol. 15 (2021)
       
  • Perception and Challenges of Select Higher Educational Institutions on its
           Role in the Technology Business Incubation in the Visayas, Philippines

    • Authors: Adrian P. Ybañez, Siegfried D Mendoza, Cristina I. Caintic, Mae S. Sabayton
      Abstract: Research Aims: The present study aims to document perceptions and identify the challenges on the participation and role of technology business incubators (TBIs) of select academic institutions in Visayas, Philippines. Design/methodology/approach: It is quantitative-qualitative research, which utilized survey questionnaires and focus group discussion of twenty-five (25) key informants (KIs) from nine higher education institutions (HEIs) in the Visayas. KIs include key officials and faculty who handled research, technology transfer, business incubation, intellectual property, and/or technology licensing functions in their respective HEIs. Research Findings: All KIs were from state universities or colleges, and most KIs were female (64%), married (60%), and holders of a doctorate degree (72%). Results showed that most KIs had good knowledge of TBI operations and intellectual property rights, but acknowledged the need for developing capacities and facilities for the TBI operations. Theoretical Contribution/Originality: This study identified key challenges and concerns of the HEIs that can affect the implementation and operations of the TBI program in the Philippines which include the training needs of the faculty, lack of manpower and budget, and the sustainability of the facility/operation. The HEIs also need support from government agencies and non-government organizations. Managerial Implication in the South East Asian context: TBI can help in the improvement of the country's innovation index, technopreneurship, and value creation. Philippine HEIs should consider the cost and sustainability of setting up TBIs as well as how they benchmark their activities against other Southeast Asian countries. Research limitation & implications: Although the sample appears to be limited, data was collected from key HEI managers and decision-makers. Therefore, this study can still provide insights for current and prospective TBIs to help address common concerns and formulate policies and strategies for the operations and sustainability of the program in their respective HEIs. 
      PubDate: 2021-11-29
      Issue No: Vol. 15 (2021)
       
  • Digital Leadership as a Resource to Enhance Managers’ Psychological
           Well-Being in COVID-19 Pandemic Situation in Indonesia

    • Authors: Rany Komala Dewi, Bertina Sjabadhyni
      Abstract: Research Aims: The digitalization of work forced by the coronavirus disease (COVID-19) pandemic has led to excessive job demands that might reduce psychological well-being. Hence, this study aims to explore the relationship between digital leadership and psychological well-being during the COVID-19 pandemic situation. Design/Methodology/Approach: A total of 1,899 managers participated in this study. A logistic regression analysis was performed to test for associations between well-being and digital leadership skills. Research Findings: The results show that as a unidimensional variable, digital leadership is a strong predictor of psychological well-being. However, as a multidimensional variable, the digital leadership – skill dimension has significant and positive effects on psychological well-being, whereas the digital leadership – attitude, competences, and behavior dimension does not have a significant effect on psychological well-being. Theoretical Contribution/Originality: As a multidimensional variable, digital leadership has a partial effect in determining psychological well-being. Managerial Implication in the Southeast Asian context: Improving digital leadership does not guarantee that psychological well-being will improve. However, specifically improving the digital leadership – skill dimension will considerably influence the likelihood of having high psychological well-being. Research Limitation & Implications: The slightly low, but still acceptable, Cronbach’s alpha coefficient on the digital leadership – attitudes, competences, and behavior dimension scale may improve on adding more items. Since the study participants were from one organization and one country, future studies could include several organizations and countries to enrich the findings. 
      PubDate: 2021-11-29
      Issue No: Vol. 15 (2021)
       
 
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