Between 1st and 11th June 2010, the JournalTOCs Project team conducted an online user survey for students and academic staff from the Heriot-Watt University. The purpose of the survey was to help to determine the usefulness of the new service WattJournals and to receive feedback from users to correct or improve WattJournals. As expected there were few responses to the survey due that in this period of the year almost no student is on campus and staff and students are busy preparing for exams. We would like to express our gratitude to all who participated in the survey, the results of which are summarised below. Any further comments and suggestions are welcome at firstname.lastname@example.org
It offers significant internet search efficiencies.
It could be useful, but it is going to take a while to work out what words to enter into the search so that the stuff I want will not be swamped.
It’s useful. However, this should not be a slippery slope to phasing out WoS or Science Direct.
This could be very useful as it saves having to search across different databases etc and guarantees that the full text is available.
Definately. I’ve found it useful already.
It’s very useful to be able to search only articles to which I can gain access, so that I don’t have to scour through pages of articles which I can’t read.
It is wonderful, especially for Postgraduate students who need to research lots of articles. (more convenient)
Q3 Please rate each feature of the Watt Journals service.
Search current issues of journals Heriot-Watt subscribes to:
Search past issues of journals Heriot-Watt subscribes to:
Full Text Link:
Direct link to article (by clicking on article titles):
Export citations to EndNote/EndNote Web:
Q3 Are there any features you would like to see added to WattJournals?
List of journals searched available.
An all issue search option and an advanced search function; returns are too large otherwise
How do we access journals not covered by HW’s subscription?
Q4 Are there any features you would like to see removed from WattJournals?
Q5 Do you have any other comments about the features of WattJournals?
I appreciate the hard-work that’s gone into this. Keep it up.
The Help feature needs to be more clearly displayed (maybe at the top of the page?) as it wasn’t until I was completing this questionnaire that I realised there was a help feature and then that answered some of my queries. It would also be a ‘nice to have’ to have more options than just current / prior for searches – maybe previous year, previous 5 years etc
Q6 This question is about the user interface. Please indicate your level of agreement with the following statements about the WattJournals service.
The service is easy to use:
I like the design of the WattJournals home page:
Help is easy to find:
The presentation of results is clear:
The service is user friendly:
Q7 Do you have any other comments about the user interface of WattJournals?
Q8 How important is it that the following pieces of information about each article is shown in WattJournals?
Q9 Were there any articles that you were not able to access the full text of?
* One respondent answered yes to this question and although the full text wasn’t accessible through the full text link, access was available through the direct link.
Q10 If you have any more comments about the WattJournals service please enter them here.
Current issue search is OK, but when I return the search will presumably include some articles I have already seen (because it is still the current issue). Therefore the search should be by date, e.g. published in last week, published in last month, published since XXX (date).
If possible, I’d prefer the search to include ALL Web of Science journals, whether there is a full paper link or not. Then I don’t have to repeat the search in two databases.
It would be great if you can add a function to filter search results by article/book review/etc.
Up to now I have managed reasonably well using the Web of Science. This service will be useful if it is better than the Web of Science, e.g. if it is easier to get hold of the abstracts and article texts than it is with Web of Science.
I think this has the potential to be a very useful service and may help divert students away from Google and other general search engines.
The “full text” link does not actually link directly to the full text (contrary to expectations raised by similar search engines such as Google Scholar), and so it is in fact quicker and easier to click on the text title to find a direct link for the full text. It’s a rather misleading button.
It’d be useful rather than having to choose to search current issues or past issues, to be able to search both collections at once.
Should make more convinience for off campus students. couldn’t access to the database off campus most time. (tried the VPN, but it never allowed!)
From the results of the survey we have concluded we need better integration with Heriot-Watt’s OpenURL resolver as the Full Text link did not always take the user to the full text of the article and many users preferred the direct link to the article.
Aside from the survey we have been getting some comments by email requesting access to Journals that Heriot-Watt subscribes to but do not provide RSS Feeds, therefore it might be possible to use APIs of external databases to complement the existing feeds.
Some users did not like having to perform separate searches on current and past issues, it may be preferable to search all articles archived by the JournalTOCs project. The survey has brought to our attention some issues which may need further investigation including access through the VPN and displaying the help page more prominently.