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Journal Cover   Library Review
  [SJR: 0.573]   [H-I: 11]   [683 followers]  Follow
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0024-2535
   Published by Emerald Homepage  [311 journals]
  • Reference Service Evaluation at an African Academic Library: The User
    • Authors: Lili Luo, Viscount B. Buer
      Abstract: Library Review, Volume 64, Issue 8/9, November 2015.
      Purpose This paper provides a detailed discussion of a large-scale library reference evaluation study conducted at the University of Education, Winneba (UAE) in Ghana. The study seeks to evaluate the reference service from the user perspective, focusing on how users use and perceive the service. Design/methodology/approach Self-administered survey was used as the data collection instrument. One thousand questionnaires were distributed library users in a three-week period, and the response rate was 63.7%. Findings The reference service had a high non-use rate of 42.6%, which was primarily attributed to library users’ self-sufficiency and lack of awareness of the service. The top three motivations for library users to use the reference service were class assignments, personal interests, and using library facilities. Although their overall altitude was positive, users felt that reference librarians were more successful at exhibiting customer service qualities than performing tasks related to identifying users’ information needs and searching/locating relevant information to fulfill the needs. Practical implications The knowledge gained from this study will deepen the understanding of how the reference service is utilized and perceived by library users and offer insights on how to enhance the services to optimize the user experience. Originality/value This study yields an enriched view of reference service provision in the African context. Its findings will help other academic libraries in Africa successfully plan and implement their own reference evaluation efforts and ultimately encourage more evidence-based library practices in the developing world.
      Citation: Library Review
      PubDate: 2015-09-19T12:10:49Z
      DOI: 10.1108/LR-04-2015-0046
  • Problems and Prospects of implementing Cloud Computing in university
           libraries: a case study of Banaras Hindu University library system
    • Authors: Mayank Yuvaraj
      Abstract: Library Review, Volume 64, Issue 8/9, November 2015.
      Purpose The paper aims at examining the characteristic elements of various organizational factors to identify whether a favourable climate for implementing and sustaining cloud computing in Banaras Hindu University library system existed. Design/methodology/approach After reviewing relevant literature on the topic, a list of 20 factors that affected an organization`s adoption to innovation was prepared. A questionnaire was personally administered to the library professionals engaged in BHULS. Respondents were asked to nominate the level of importance of each factor for validation of cloud computing adoption. Findings The findings of the study validate the fact that opportune time for the implementation of cloud computing existed in BHU library systems. Library staffs showed high willingness to the adoption of the cloud computing and were well prepared to grasp the challenges. Practical implications The study establishes the fact that the benefits of cloud computing are inadequate to convince the organizations to migrate from the traditional computing paradigm to the cloud. Technological advancement may not transform the cloud into a mainstream technology. In order to motivate the expansion of cloud computing adoption emphasis has to be laid upon collaboration between the cloud service providers supplemented by solid cloud legislations which need to be worked out. Originality/value Since no empirical study on the cloud computing in conjunction with academic libraries of India has been carried out before, this study closes this gap and provides guidelines to migrate to cloud environment. Also, it provides the perceptions of library professionals in response to its adoption.
      Citation: Library Review
      PubDate: 2015-09-19T12:10:48Z
      DOI: 10.1108/LR-01-2015-0007
  • An investigation of the training needs on emotional intelligence of
           academic librarians
    • Authors: Asad Khan, Mohamad Noorman Masrek, Fuziah Mohd Nadzar
      Abstract: Library Review, Volume 64, Issue 8/9, November 2015.
      Purpose The aim of this study was to assess the training needs on emotional intelligence (EI) of librarians serving in the university libraries of Pakistan. Design/methodology/approach A structured questionnaire was used to gather data from a randomly selected sample of Pakistani university librarians. A paired sample t-test was used to examine the significance of difference between the four indicators of EI. Further, descriptive statistics were used to assess the training needs on EI. Findings The difference between all indicators of EI was found significant. The results showed less than fifty percent of deficit, more than fifty percent of surplus and twenty percent of job best fit in terms of EI of university librarians. Further, results illustrated that librarians require training to cover the skill deficiencies. Similarly, top down allocation of tasks is required to produce more person-job fit and control surplus or over utilization of the skills. Practical implications The findings of this study have several implications for university librarians such as designing of training programs, incorporation of EI in the performance evaluation, to investigate the causes of deficit and surplus in EI etc. Originality/value This study is the first attempt that extended the scope of EI towards librarianship in Pakistan. The findings probably motivate university librarians to improve the current level of their EI.
      Citation: Library Review
      PubDate: 2015-09-19T12:10:48Z
      DOI: 10.1108/LR-04-2015-0040
  • The Issues and Challenges facing a Digital Library with a Special Focus on
           the University of Calgary
    • Authors: Bennett Thomas
      Abstract: Library Review, Volume 64, Issue 8/9, November 2015.
      Purpose The purpose of this paper is to focus on major issues involved in setting up a digital library, with special attention given to the University of Calgary’s new Taylor Family Digital Library (TFDL), which was started in 2006 and completed in 2011 at a cost of $203 million. Design/methodology/approach The paper will begin with a description of the targeted users. It will discuss user expectations for the digital library, which are often focused on the distributive function of the library to provide rapid and easy access to resources such as licensed e-journals and e-books. It will then explore issues related to the productive function, the digitization of collections. Finally, the paper will address the question: What purposes does digitization of collections serve? Findings Although digital materials are becoming more popular with university library users, university libraries are not yet ready to abandon print library materials altogether for a wide variety of reasons. Originality/value This is a case study of a library that claims to be unique: a university library which is truly digital in nature.
      Citation: Library Review
      PubDate: 2015-09-19T12:10:47Z
      DOI: 10.1108/LR-11-2014-0125
  • Research Growth in LIS during Last Decade: A Study
    • Authors: Ramesh Pandita, Shivendra Singh
      Abstract: Library Review, Volume 64, Issue 8/9, November 2015.
      Purpose The present study seeks to examine the research growth in the field of Library and Information Science (LIS) at global level for the period 2004-2013. The key areas analyzed in the study include, research growth in LIS at continental level, worlds ten leading LIS research countries, citation analysis & h-index etc. Design/methodology/approach The study is supported with empirical findings, for which data was retrieved from the SCImago Journal and Country Ranking, based on SCOPUS data source. The study is not exhaustive in nature as it covers only those articles, published in LIS journals indexed with this particular data sources. The study simply reflects a trend and not the exhaustive figures. Findings - A total of 75887 research articles were retrieved on the date of data retrieval and put to analysis. The US emerging as the leading LIS research country with 29349 article, constituting 38.54% of the total global LIS research output, followed by UK and China. Spain is the fasted growing LIS research country in the world, with an average annual research growth of 28.70%, which is closely followed by Australia and China. The average annual corresponding research growth of LIS publications at global level remained 10.46%. Out of 194 nation countries (162, 82.50%) have contributed to the LIS research during the period. North America, Europe and Asia are the three leading LIS research continents Originality/value The scope of the present study is global in nature and lasts for the period 2004-2013.
      Citation: Library Review
      PubDate: 2015-09-19T12:10:46Z
      DOI: 10.1108/LR-04-2015-0037
      Abstract: Library Review, Volume 64, Issue 8/9, November 2015.
      Purpose This article aims to investigate the information seeking behaviour of traditional leaders in the Shai Osudoku District of Ghana. Design/methodology/approach The case study methodology was employed. An interview schedule was designed to elicit information from twelve Chiefs from the Shai Traditional Council. Findings The findings of the study showed that traditional leaders sought information on issues that bordered on their community as well as information for their personal use. It also showed that they usually used informal sources such as the traditional council and their subjects but also exhibited similar information seeking behaviour to that of professionals. They also used information dissemination or transfer methods that were in line with the oral culture of their traditional society. They had challenges in the use of information technology due to their low educational level, as well as challenges in having access to formal sources due to unavailability. Practical implications The study brought to light the challenges traditional leaders encountered in executing their roles. It was therefore recommended that government agencies collaborate with them to enhance their work. Originality/value Several studies have been conducted on information seeking behaviour of different categories of people within different contexts. However, little studies have been conducted on the information seeking behaviour of traditional leaders. This study, thus sought to serve as a foundation research on the information seeking behaviour of traditional leaders, with Shai Osudoku District of Ghana as the study area.
      Citation: Library Review
      PubDate: 2015-09-19T12:10:45Z
      DOI: 10.1108/LR-04-2015-0036
    • Authors: Chin Wei Chong, Ghazaleh Hasanian, Geok Chew Gan
      Abstract: Library Review, Volume 64, Issue 8/9, November 2015.
      Purpose This paper is to study the application of knowledge management factors on customer relationship management process in Malaysian MSC status organizations. Design/methodology/approach A questionnaire survey was conducted on knowledge management workers (customer service) in Malaysian MSC status organizations. Based on the extensive review of the current literature, eight knowledge management factors were investigated to examine the application toward customer relationship management process. Findings The data collected from 96 knowledge workers and suggests that knowledge management process, organizational infrastructure and technology are three important predictors for effective customer relationship management process Practical implications The practical implication of this study could be useful for business managers who want to enhance organizational customer relationship management through implementing knowledge management practices to support their organization’s knowledge management efforts Originality/value This study is among the first paper to study the application of knowledge management factors on customer relationship management process in Malaysia.
      Citation: Library Review
      PubDate: 2015-09-19T12:10:43Z
      DOI: 10.1108/LR-10-2014-0111
  • Editorial: 50 years of Library and Information Studies at Aberystwyth
    • Authors: Judith Broady-Preston
      Abstract: Library Review, Volume 64, Issue 6/7, September 2015.

      Citation: Library Review
      PubDate: 2015-07-31T12:28:22Z
      DOI: 10.1108/LR-07-2015-0077
  • The Impact Factor: a case study of medical journals
    • Authors: David Ellis
      First page: 413
      Abstract: Library Review, Volume 64, Issue 6/7, September 2015.
      Purpose Purpose - This paper looks at two well-respected cardio-thoracic journals and one general medical journal over the period of a decade to find out any major differences in content and referencing to warrant the fact that the general journal should be ranked far higher than the specialist journals. Design/methodology/approach Design/methodology/approach – Citation analysis and comparison with Impact Factors of two cardiothoracic journals one American and one European and one general medical journal over the period. Findings Findings - The study concludes that although there was a significant amount of self-referenced non-citable material in the general medical journal this probably did not alone account for its higher ranking. Research limitations/implications Research limitations/implications - The original articles were actually very highly cited and perhaps the visibility of the general medical journal could possibly be the main factor contributing to its high Impact Factor. Practical implications Practical implications - In terms of citation all contribution in an issue of a journal is not equal and therefore to evaluate work by looking at the IF of the journal in which it is published is not reliable. Originality/value Originality/value – The study is based on an original citation and Impact Factor analysis and the results should be of interest and value to all those concerned with the use of the Impact Factor to evaluate journals.
      Citation: Library Review
      PubDate: 2015-07-31T12:28:24Z
      DOI: 10.1108/LR-10-2014-0110
  • The impact of information and communication technologies on informal
           scientific communication: a naturalistic inquiry approach
    • Authors: Ahmed Shehata, David Ellis, Allen Foster
      First page: 428
      Abstract: Library Review, Volume 64, Issue 6/7, September 2015.
      Purpose This study aims to accomplish three objectives. First, to investigate the role and impact of information and communication technologies on the practice of science in the UK. Second, to examine and characterise changes in scholarly communication activities such as information seeking, publishing, and collaboration. And, third, to investigate the validity of the current scholarly communication models and to determine if there is a need for a new model. Design/methodology/approach The study deployed a naturalistic inquiry approach using semi-structured interviews as a qualitative research tool. A theoretical sample of 40 researchers in four universities were interviewed to gather data regarding informal scholarly communication practices, factors that affect the researchers’ decisions, and changes in the scholarly communication system. Findings The results of the interviews suggest that there are three types of scholars who engage in scholarly communication activities. First, the ‘Orthodox Scholar’ who only uses formal and traditional scholarly communication approaches. Second, the ‘Moderate Scholar’ who prioritises formal communication approaches, but at the same time is trying to get benefits from informal channels. Lastly, the ‘Heterodox Scholar’ who uses all channels available in scholarly communication. The study also proposes a model of scholarly communication that reflects the current changes in scholarly research. Research limitations/implications The paper describes the changes in informal scholarly communication practices in four universities in the UK. However, because the study used a naturalistic inquiry approach, the results cannot be generalised to a different population. Originality/value There is limited literature investigating the changes in informal scholarly communication practices. The value of the current study lies in being the first study in this area that uses a naturalistic inquiry approach to investigate the changes in informal scholarly communication practices, and to develop a new model of scholarly communication.
      Citation: Library Review
      PubDate: 2015-07-31T12:28:31Z
      DOI: 10.1108/LR-09-2014-0102
  • Cross-language information seeking behaviour English Vs Arabic
    • Authors: ASMA AL-WREIKAT, Pauline Rafferty, Allen Foster
      First page: 446
      Abstract: Library Review, Volume 64, Issue 6/7, September 2015.
      Purpose The purpose of this paper is to report the results and the methods of a study which applied grounded theory to the information seeking behavior of social scientists when searching Arabic and English academic databases using both languages. Design/methodology/approach The research applied the grounded theory approach using search experiments and semi-structured interviews. Think aloud protocol during the experiment was used to capture the data from the subjects to allow a detailed analysis for the experiment. The semi structured interviews followed each experiment and were analysed using the Strauss and Corbin (1990) version of the grounded theory as were the think aloud protocols. Findings The results of the think aloud protocols and the semi-structured interviews suggest that the information needs of the subjects varied depending on the language used. In addition, it was discovered that social scientists followed more tactics in searching the Arabic database for the same tasks searched in English during the experiment. This allowed more search strategies and search tactics to appear in seeking information in Arabic language. The study also proposed a model to account for the cross-language information seeking behavior. Research limitations/implications This study identifies and compare the information seeking behavior of the social scientists in Jordanian universities in searching both Arabic and English academic databases. Therefore, the findings of this study cannot be generalized to other Arab countries unless there was similar context. Originality/value Few studies have investigated information seeking behavior using academic Arabic databases and proposed information seeking behaviour models. No studies have compared information seeking behavior when using Arabic and English academic databases. The value of the current study arises by being the first study to identify and compare the information seeking behavior of social scientists by using grounded theory and proposing a cross-language information seeking behaviour model.
      Citation: Library Review
      PubDate: 2015-07-31T12:28:33Z
      DOI: 10.1108/LR-04-2015-0044
  • Everyday life information seeking behaviour in relation to the
           environment: disposable information?
    • Authors: Janet Mawby, Allen Foster, David Ellis
      First page: 468
      Abstract: Library Review, Volume 64, Issue 6/7, September 2015.
      Purpose This paper describes one of the preliminary results from interviews conducted as part of a PhD study into Examining the Role of Peer and Family Influences on Information Seeking Behaviour. Design/methodology/approach The principal method of data collection was 38 semi-structured critical incident interviews, based on an interview guide and a short questionnaire to collect factual data. Some Social Network analysis of interviewees’ information sources is considered. Both quantitative and qualitative methods of analysis were used to code the interview transcripts. A naturalistic approach to everyday information seeking is taken. Findings One of the preliminary findings of this research is that the notion of a new type of information has emerged – Disposable Information. A new type of information seeking behaviour is also suggested here for disposable Information – Disposable Information Seeking. Disposable Information is task specific and likely to only be required by an individual on a one off basis, causing different everyday life information seeking (ELIS) patterns to emerge. Ultimately, people are only prepared to expend effort to get quality information if they perceive a value or further, continued use for that information. Research limitations/implications Because of the research location and participant population, the results may lack transferability. Further research into this area is advised. Practical implications The paper has implications about how people may search for and use information in certain situations where information is perceived as relevant to a particular task but unlikely to be needed in the future. Originality/value This paper introduces the new concept of disposable information and disposable information seeking behaviour.
      Citation: Library Review
      PubDate: 2015-07-31T12:28:29Z
      DOI: 10.1108/LR-10-2014-0120
  • A Discussion of Problems in Implementing Organisational Cultural Change:
           Developing a Learning Organisation in University Libraries
    • Authors: Saowapha Limwichitr, Judith Broady-Preston, David Ellis
      First page: 480
      Abstract: Library Review, Volume 64, Issue 6/7, September 2015.
      Purpose The purpose of this paper is to review the literature on organisational cultural change and problems in its implementation, focusing on the case of building a learning organisation (LO) within university library context. Design/methodology/approach Key literature published within Library and Information Science, Business and Management and other related fields were reviewed to identify themes regarding organisational cultural change in relation to development of a LO emerging in the recent years. Findings Reviewed in this paper highlights key challenges in examining organisational cultural change for the purpose of building a LO. These include there is no agreed definition of the LO concept, a lack of practical approaches and measure for assessing achievement of the cultural change. A need for in-depth studies which focus on current practices and related problems in this regard is also revealed and the Systems Approach is proposed as a suitable approach for holistic investigation of all critical elements possibly affect establishment of a LO. Originality/value The paper raises awareness of the importance of examining organisational cultural change as a critical supportive influence of developing a LO. Problems to be considered in its implementation are synthesised and served as a basis for further investigation in the author’s doctoral research project.
      Citation: Library Review
      PubDate: 2015-07-31T12:28:26Z
      DOI: 10.1108/LR-10-2014-0116
  • Summer Schools in Library Service at Aberystwyth (1917-1928)
    • Authors: Julie Mathias
      First page: 489
      Abstract: Library Review, Volume 64, Issue 6/7, September 2015.
      Purpose This paper investigates the courses in library service jointly developed and run by the University and the National Library of Wales in Aberystwyth between 1917 and 1928. Design/methodology/approach An historical approach is adopted, and use has been made of relevant extant primary sources held in the National Library, as well as various notices and reports of the courses published in the journals of the time. Findings Strong similarities between the Summer Schools in Library Service of one hundred years ago and the degree programmes currently offered via distance learning by the Department of Information Studies have been indicated. Research limitations/implications Due to the nature of the research and the reliance on the survival of primary source material, it has not been possible to trace a complete set of Directors’ Reports, which would have offered greater insight into the content of the later Summer Schools as well as the people who attended these courses. Originality/value 2014 marks the 50th anniversary of the foundation of the College of Librarianship Wales, (which has evolved into the Department of Information Studies at Aberystwyth University). However, the roots of this educational establishment can be traced back nearly fifty years earlier to the University’s Summer Schools in Library Service. This is a largely unexplored subject but represents the first step towards the establishment of the current Department of Information Studies.
      Citation: Library Review
      PubDate: 2015-07-31T12:28:28Z
      DOI: 10.1108/LR-11-2014-0129
  • Designing Online Information Literacy Games Students Want to Play
    • Pages: 503 - 504
      Abstract: Library Review, Volume 64, Issue 6/7, Page 503-504, September 2015.

      Citation: Library Review
      PubDate: 2015-08-20T09:44:11Z
      DOI: 10.1108/LR-03-2015-0028
  • Curriculum-Based Library Instruction: From Cultivating Faculty
           Relationships to Assessment
    • Pages: 504 - 505
      Abstract: Library Review, Volume 64, Issue 6/7, Page 504-505, September 2015.

      Citation: Library Review
      PubDate: 2015-08-20T09:44:16Z
      DOI: 10.1108/LR-03-2015-0027
  • The Preservation Management Handbook: A 21st Century Guide for Libraries,
           Archives, and Museums
    • Pages: 505 - 506
      Abstract: Library Review, Volume 64, Issue 6/7, Page 505-506, September 2015.

      Citation: Library Review
      PubDate: 2015-08-20T09:44:30Z
      DOI: 10.1108/LR-03-2015-0033
  • Crowdsourcing our Cultural Heritage
    • Pages: 506 - 507
      Abstract: Library Review, Volume 64, Issue 6/7, Page 506-507, September 2015.

      Citation: Library Review
      PubDate: 2015-08-20T09:44:19Z
      DOI: 10.1108/LR-02-2015-0023
  • Library Management for the Digital Age: A New Paradigm
    • Pages: 508 - 509
      Abstract: Library Review, Volume 64, Issue 6/7, Page 508-509, September 2015.

      Citation: Library Review
      PubDate: 2015-08-20T09:44:10Z
      DOI: 10.1108/LR-02-2015-0012
  • The Small Library Manager’s Handbook
    • Pages: 509 - 510
      Abstract: Library Review, Volume 64, Issue 6/7, Page 509-510, September 2015.

      Citation: Library Review
      PubDate: 2015-08-20T09:44:18Z
      DOI: 10.1108/LR-04-2015-0035
  • Scholarly Metrics Under the Microscope: From Citation Analysis to Academic
    • Pages: 510 - 512
      Abstract: Library Review, Volume 64, Issue 6/7, Page 510-512, September 2015.

      Citation: Library Review
      PubDate: 2015-08-20T09:44:17Z
      DOI: 10.1108/LR-06-2015-0066
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