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Global Knowledge, Memory and Communication
Journal Prestige (SJR): 0.261
Citation Impact (citeScore): 1
Number of Followers: 976  
  Hybrid Journal Hybrid journal (It can contain Open Access articles)
ISSN (Print) 2514-9342
Published by Emerald Homepage  [356 journals]
  • Global information literacy: a content analysis of three journals
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this paper is to perform a content analysis of information literacy specific journals to determine what contributing countries and predominant themes are represented in the field leading to a global understanding of information literacy. Design/methodology/approach The data for this study were collected through a content analysis of journal article publication information, titles, abstracts and keywords in three journals: Communications in Information Literacy (the USA), Journal of Information Literacy (the UK) and Nordic Journal of Information Literacy in Higher Education (Norway) from 2012 to 2017. Findings The USA contributed the most to the literature, though the top information literacy themes were addressed by each of the 18 countries that contributed articles to the journals under study. Some themes emerged that suggest the existence of a common global discourse around shared information literacy concepts, including themes related to information literacy theory and practice. Practical implications The shared information literacy themes can be used to help solidify a global understanding of information literacy. Originality/value This study fills a gap in the content analysis of information literacy journals by identifying themes that demonstrate a shared global understanding of information literacy.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-02-07T02:54:59Z
      DOI: 10.1108/GKMC-05-2018-0052
  • Economics of open source library software: evidences from Indian libraries
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this paper is to study the adoption and use of open source software (OSS) in the libraries of Institutions of National Importance (INIs) in India vis-à-vis their economic impact on adopting libraries. Besides, it aims to study the business model of OSS. Design/methodology/approach The paper analyses the adoption and use of OSS in the libraries of INIs, India, and their economic impact on the adopting libraries. An online survey was administrated to library professionals of INIs to know the adoption and use of OSS in their libraries and its acceptability. Descriptive statistics and Pearson’s chi-square are used in this study. Findings The findings of the study reveal that the libraries of INIs adopt and use OSS in integrated library system (ILS) (18.4 per cent), digital repository (95.2 per cent) and library website (65.5 per cent). Koha, DSpace, Drupal and Joomla! are the most favoured OSS among the libraries of INIs. The results reveal that favouring of OSS and having a policy on OSS by the libraries have a positive and significant relationship with their adoption and use of OSS in the libraries. The results of the study show that university libraries of India could save an estimated Rs 417m by adopting open source ILS such as Koha, Evergreen, NewGenLib and ABCD. Practical implications The paper will help decision makers to adopt and use open source ILS in their libraries. Originality/value This paper is the first of its kind that explores the economic impact of OSS on the adopting libraries and also explicitly discusses the business model of open source library software.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-01-11T02:08:33Z
      DOI: 10.1108/GKMC-04-2018-0036
  • Computer self-efficacy as a predictor of undergraduates’ use of
           electronic library resources in federal universities in South-west Nigeria
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose Undergraduates use electronic library resources for academic activities. However, literature has revealed that undergraduates’ use of electronic library resources is low in Nigeria owing to attitude, computer literacy and information retrieval skills, while little attention was given to computer self-efficacy. This paper aims to examine computer self-efficacy as a predictor of undergraduates’ use of electronic library resources in federal universities in south-west Nigeria. Design/methodology/approach The descriptive survey research design was adopted. Multi-stage sampling method was used to select 1,526 undergraduates from the population size of 30,516 from six federal universities in south-west Nigeria in four faculties (Arts, Engineering/ Technology, Science and Social sciences) and three departments from each of the faculties (English, History and Philosophy; Electrical and Electronics Engineering, Civil Engineering and Mechanical Engineering: Economics, Sociology and Psychology). Data were collected using a questionnaire and were analysed using descriptive statistics, mean and standard deviation, Pearson’s Product Moment Correlation, hierarchical and regression analyses at 0.05 level of significance. Findings There was a significant relationship between computer self-efficacy and use of electronic library resources (r = 0.13, p < 0.05). The result of the analysis showed that computer self-efficacy influenced undergraduates’ use of electronic library resources in federal universities in south-west Nigeria. Research limitations/implications The data for the research were obtained from undergraduates in the selected faculties in the six federal universities except for two faculties which did not have some departments that were common to the selected faculties. Practical implications The findings indicated that computer self-efficacy improves the use of electronic library resources for academic purposes. It therefore encourages the library management to provide the necessary support and training for the undergraduates to acquire the technical skills required for the acquisition of computer self-efficacy. This has greater influence on undergraduates’ ability to use the computer maximally to access electronic library resources for academic purposes. Social implications It will improve the undergraduates’ use of electronic library resources for academic purposes. This implies that the undergraduates will have access to information around the world that could be useful for development in and around their locality which will become easily accessible. Also, in this era of computer, it will encourage reading culture among undergraduates. This could inform policymakers on the need to provide more electronic library resources for libraries. Originality/value The study provides original data on computer self-efficacy as a predictor of undergraduates’ use of electronic library resources in federal universities in south-west Nigeria. This can provide valuable indicator for library managements considering enhanced utilisation of electronic library resources.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-01-10T12:24:47Z
      DOI: 10.1108/GKMC-10-2018-0083
  • Building information research skills in the Pacific region
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose Information literacy (IL) enables individuals to discover new ways of thinking and new knowledge across a range of platforms, tools and media. It hopes to enable them to fit into the world of research and scholarly communication. This paper aims to describe the development and current practices in IL program at the University of the South Pacific (USP). This case study puts emphasis on how IL at USP reflects the educational priorities of the University and the region. Discussions on socio-cultural context hope to provide insights on developing a framework based on global standards that address the cultural aspect within students’ learning environment in the 12 member countries. Design/methodology/approach This paper mainly used desktop research and document analysis to present the IL model which is cohesively embedded within the University’s strategic plan and research skills development framework. Findings The results are summarized in three sections: paradigms and models as basis, current content and mode of delivery, methodologies and design for instruction and socio-cultural insights. Research limitations/implications At present, this study will cover Fiji (the Main Campus) and Vanuatu (School of Law). Other member countries with USP presence such as Cook Islands, Kiribati, Marshall Islands, Nauru, Niue, Samoa, Solomon Islands, Tokelau, Tonga and Tuvalu are considered as part of the future design. Ultimately, a comprehensive model that is applicable for 21 other campuses in the ten member countries will be designed. It also hopes to be replicable in the entire Pacific context. Practical implications This study provides baseline data to develop future strategies for implementation in the regional level. Originality/value This paper deals with definitional issues of IL related to Pacific cultural contexts that goes beyond a single country, one national identity as it deals with 11 countries, a different model for networked paradigm for IL.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-01-10T12:17:38Z
      DOI: 10.1108/GKMC-05-2018-0049
  • An assessment of the technology readiness of public librarians in Botswana
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The use of technology in today’s life has skyrocketed, leaving information providers with no option but to implement technological initiatives that will enable effective information access and dissemination. This paper aims to assess the readiness of Botswana public librarians to adopt the use of technology in the management of libraries and dissemination of information. Design/methodology/approach Convenience and purposive sampling were used to collect data from 21 participants via Survey Monkey software. The study questions were based on the Technology Readiness Index (TRI) by Parasuraman and Colby (2015). In addition, mixed-methods approach was adopted to collect both qualitative and quantitative data. Findings The study found out that public librarians are ready to adopt information and communications technologies (ICTs) in library services. This is evidenced by their usage of social media networks and emails. Results also show that public libraries in Botswana are facing various challenges such as low bandwidth, shortage of computers, lack of timely technological support and ICT skills by librarians. Research limitations/implications These findings call upon the Ministry of Youth Empowerment, Sport and Culture Development to setup/construct more public libraries and equip them with the necessary technology. This will enhance productivity and help libraries to meet the needs of the twenty-first century information seekers. An in-depth study should be conducted to establish the technological status in Botswana public libraries. Originality/value This is the first study conducted in Botswana to assess the public librarians’ readiness to adopt new technologies.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-01-08T10:50:47Z
      DOI: 10.1108/GKMC-10-2018-0086
  • Discovering the contextual factors for digital library education in
    • First page: 125
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this paper is to discover the contextual factors affecting the development of digital library education (DLE) in Vietnam and to determine how those factors are enabling or hindering its development. Design/methodology/approach Based upon the literature and the theories of Fullan (2007), Nowlen (1988) and Rogers (2003), an initial model of contextual factors that were potentially affecting DLE development in Vietnam was developed. The model was then tested using a qualitative methodology involving interviews and focus groups with key stakeholders, along with the gathering of documentary evidence. The data were then analysed using the interactive model of Miles et al. (2014), and the initial model was then revised. Findings The initial model allowed for the depiction of potential factors, both internal and external, along with some relationships between the factors. Based on the data analysis, a revised model was developed composed of seven major contextual factors that were enabling and/or hindering DLE development in the Vietnamese context. These are grouped into three categories: external factors – government, IT infrastructure and social and cultural values; internal factors – stakeholders’ attitudes, DLE characteristics and the personal and organisational nexus; and change agents, which is both an internal and external factor. These factors had different levels of influence on DLE development and are inter-related. Originality/value No prior study has looked at contextual factors affecting DLE development in a developing country such as Vietnam.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-01-16T02:31:13Z
      DOI: 10.1108/GKMC-08-2018-0071
  • Acceptance and adoption of open access publishing by researchers in India
    • First page: 148
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose This paper aims to examine the level of open access (OA) adoption by researchers in Indian Institutes of Technology (IITs), identify predictors of OA status (OA vs non-OA) and explore the availability of OA versions of the articles and venues used by the researches for hosting of their articles. Design/methodology/approach Articles contributed by the researchers in IITs were searched using an advance search option in the Web of Science Core collection database. The search was restricted to journal articles published in English language in the year 2015. Of the 10,049 articles retrieved, 1,023 (10 per cent of the total) were chosen randomly. Articles selected after randomizations were exported to MS Excel for further analyses. Title of each article was searched in Google Scholar to assess its OA availability and venues used by the author for self-archiving. Details of ten articles could not be traced in Google Scholar, and they were excluded from the analysis. Based on the analysis of URLs, all OA articles were classified into three categories: gold OA, green OA and both gold and green OA. The OA articles available through green route were further classified into six categories based on the analysis of the websites and the self-archiving venues used by the authors: institutional repository, subject repository, researcher or scholar’s website, organizational website, ResearchGate and other websites. Findings Of 1,013 articles examined, OA versions were found for 68.70 per cent of articles. Of the total OA articles, 10.26 per cent articles were available through gold OA and 58.44 per cent were available through green OA, while remaining 6.21 per cent were available via both gold and green OA routes. Although researchers use different venues for self-archiving their articles, ResearchGate and institutional repositories are the most preferred choices by the researchers in IITs. Researchers in IITs are seemed to be unaware of the self-archiving policies of publishers, as more than 85 per cent self-archived articles were found as final PDF versions that are normally not allowed by the publishers. Research limitations/implications This study is limited to IITs, but it offers theoretical implications for extending its scope to different subjects and institutes. The findings of the study may be useful for the publishers and institutions for formulating OA policies. The findings of the study might be used for raising awareness of OA among researchers and encouraging them to contribute their research outcome in OA outlets. Originality/value This is the first study in India focusing on the availability of OA research.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2019-01-11T02:08:54Z
      DOI: 10.1108/GKMC-09-2018-0077
  • Vroom’s expectancy theory to motivate academic library users in India
           using grounded theory approach
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of study is to understand the motivation of academic library users by developing Vroom’s expectancy theory in the context of academic libraries using the grounded theory approach. Design/methodology/approach The grounded theory approach has been used for data collection, analysis and development of theory. The data were collected through the process of theoretical sampling. Interviews of faculty and students belonging to government and private universities in India were recorded and transcribed till theoretical saturation was achieved. The interviews were analysed in three stages, i.e. open coding, axial coding and selective coding, to identify concepts of Vroom’s theory and integrate them into a theoretical model. Findings The components of Vroom’s theory, i.e. motivation, expectancy, instrumentality and valence were generated from data. The motivation to visit an academic library can be classified as intrinsic motivation and force choice motivation. Expectancy in the context of academic libraries is related to ease or difficulty in accessing library and its resources which relates to ease of location access, timing access, remote access, access to siblings and discipline norms for access. Instrumentality is related to infrastructure, information, service and promotion. Valence is related to pleasure and satisfaction. The concepts were integrated into a theoretical model. Research limitations/implications The study is limited to academic libraries under state universities and private universities in India. Hence, the study cannot be generalised across institutions enjoying autonomy by the Government of India. Users of academic libraries may be motivated by several factors other than those considered with respect to motivation, expectancy, instrumentality and valence. The findings are based on the grounded theory approach which is an inductive approach. Alternate research methodologies, both inductive and deductive, need to be used to strengthen the external validity. Practical implications The understanding of user motivation through Vroom’s theory will help academic libraries to increase user motivation, thereby increasing usage of library resources. Originality/value Vroom’s expectancy theory of motivation in the context of academic libraries was developed using the grounded theory approach.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-20T03:35:58Z
      DOI: 10.1108/GKMC-09-2018-0079
  • A contextual framework for primary education: fostering information
           literacy in Pakistan
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose This study aims to contribute theoretically in the information literacy (IL) literature by presenting process-based framework at the primary education level. This study also investigated school children’s information-related tasks, their favored information sources and IL skills. Design/methodology/approach The study utilized qualitative research approach and multiple nested sequential case study design to explore the phenomenon. Findings The majority of children from public, private trust and unregistered schools were unable to present, organize, use and understand main ideas of given information. However, the elite economic class school children had good IL skills with few exceptions. Based on research findings, a process-based IL framework has been proposed at the primary education level. Research limitations/implications The present study proposed a process-based IL framework which has practical implications for parents, librarians, teachers and policymakers. Originality/value The paper is based on doctoral research which is of significance to information professionals and educators.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-20T03:33:58Z
      DOI: 10.1108/GKMC-06-2018-0060
  • Status of school libraries and developmental issues in Pakistan
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this paper is to highlight the status (information services, infrastructure, budget, collection and staffing) of public girls’ high school libraries of the Lahore city. Lahore is the second largest and hub of educational institutions in Pakistan. Resource-based learning is the basic right of all citizens. School libraries support teaching and learning with best available information resources. In Pakistan, fewer studies have reported the status of school libraries, and keeping in view the significance of early education, the present study highlights the situation through a qualitative lens. Design/methodology/approach For an in-depth analysis of the situation, qualitative research approach was used. The data were collected through interviews and observation technique. Additionally, focus groups were conducted with the students of grade IX and X to find their school libraries’ perceptions. Findings The findings revealed that the overall status of school libraries was unsatisfactory. Libraries were facing many problems such as lack of staff, budget, place and poor infrastructure issues. It was also found that economic geographical location of schools was not the factor affecting the status of libraries; rather, the schools’ head was mainly responsible for the better condition of the libraries. Research limitations/implications The study has implications for educationists, librarians, library schools and library professional organizations to make effective policies. However, the findings cannot be generalized and can be applicable in a similar context. Originality/value The study is based on MPhil thesis and is significant to be added in global school librarianship literature.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-17T12:56:18Z
      DOI: 10.1108/GKMC-08-2018-0070
  • Exploring KM practices in Malaysian R&D firms
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this research is to explore how current implementation of KM practices, KM processes and KM-centred strategies among Malaysian R&D firms contribute to improving their knowledge quality. In addition, the KM practices investigated are supported by ways of how the R&D firms are motivated to share knowledge and what are the constraints inhibiting such sharing. Design/methodology/approach A total of 320 questionnaires were disseminated to Malaysian R&D firms and the response rate was 47 per cent. Descriptive analysis such as percentage, mean values and indexes were used to analyse the data. Findings Overall, the findings reflect the nature of R&D firms as knowledge-intensive organisations. KM practices show that there is a very high tendency of implementation of knowledge exploration and knowledge exploitation activities. In all, 90 per cent of more firms have implemented the three KM processes with constructing new knowledge appears to be the most implemented process. Knowledge-centred culture scores the highest overall mean, followed by leadership and HR practices. Practical implications This study provides an identification of KM practices that serves as a starting point for R&D managers to determine the gaps and appropriate actions to collectively achieve the desired R&D results and national innovation. Originality/value This study serves as a careful examination in exploring the extent to which KM practices, KM processes and KM-centred strategies are implemented in improving the knowledge quality in the Malaysian R&D firms. It helps R&D firms to frame their KM activities to drive the capability of creating and retaining a greater value onto their core business competencies.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-14T03:39:57Z
      DOI: 10.1108/GKMC-03-2018-0029
  • Information literacy assessment of incoming students in an information
           studies graduate program
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose This study aims to investigate the information literacy (IL) competencies of incoming graduate students in the information studies masters’ degree program at Kuwait University. Design/methodology/approach Data were collected from 37 students through an IL assessment containing 43 questions associated with four Association of College and Research Libraries’ higher education competency standards. Based on the assessment results and semi-structured interviews, a SWOT analysis was performed. Findings After normalizing students’ scores to 100 per cent, the average score was 44.46 per cent. Students were unable to identify key concepts, construct effective search strategies, understand the scope and purpose of information sources and determine the quality of sources; their knowledge about information management systems was also weak. By contrast, students were better able to define an information need, had a general understanding of plagiarism and had reasonable knowledge about a website’s credibility. The SWOT analysis suggested that language difficulties and unfamiliarity with library conventions partly contribute to students’ lack of information knowledge and skills. Originality/value No study has tested the IL competencies of library and information studies graduate students in a Gulf Cooperation Council country. This study’s results provide a baseline assessment of graduate students’ IL needs, based on realistic data and achievable outcomes, and aiming to increase student learning. The findings will start a dialogue in relation to IL education within academic communities, especially those in developing countries, leading to instructional programs that impact on educators, administrators, information professionals and (most importantly) students. In the global arena, this research is also of value and interest to educators and professionals who are responsible for creating and improving IL instruction for graduate students who are non-native English speakers. To complete the assessment, a second study is underway covering standard four based on a written term paper.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-05T12:42:10Z
      DOI: 10.1108/GKMC-07-2018-0062
  • Multi-lingual and multi-cultural information literacy: perspectives,
           models and good practice
    • Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose This paper aims to review current approaches to, and good practice in, information literacy (IL) development in multi-lingual and multi-cultural settings, with particular emphasis on provision for international students. Design/methodology/approach A selective and critical review of published literature is extended by evaluation of examples of multi-lingual IL tutorials and massive open online courses. Findings Multi-lingual literacy and multi-cultural IL are umbrella terms covering a variety of situations and issues. This provision is of increasing importance in an increasingly mobile and multi-cultural world. This paper evaluates current approaches and good practice, focussing on issues of culture vis-à-vis language; the balance between individual and group needs; specific and generic IL instruction; and models for IL, pedagogy and culture. Recommendations for good practice and for further research are given. Originality/value This is one of very few papers critically reviewing how IL development is affected by linguistic and cultural factors.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-05T12:17:58Z
      DOI: 10.1108/GKMC-05-2018-0050
  • Awareness and use of self-archiving options among academic librarians in
           Nigerian universities
    • First page: 2
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this study was to investigate the extent to which academic librarians in Nigerian universities use self-archiving options to make their research papers visible globally. Design/methodology/approach An online survey was designed using SurveyMonkey software to collect data from 394 academic librarians in Nigerian Universities. Findings The study revealed that the academic librarians in Nigerian universities know and actually use self-archiving options such as ResearchGate, institutional repository and to self-archive their publications. While other promotional tools such as kudos, and personal websites/servers are not popularly used by the academic librarians. Increased exposure of previously published work, broadens the dissemination of academic research generally, and increases institutions’ visibility were among the factors the academic librarians indicated as very important that motivate them to contribute their scholarly output to self-archiving options. Research limitations/implications One major challenge to the study is that many academic librarians in Nigeria do not check their e-mails regularly to enable them to respond to a request to participate in an online survey; some of them do not have stable internet facilities, whereas others are reluctant to respond to an online questionnaire. These reasons led to a low response rate which makes it difficult to generalize findings. Practical implications Findings from the study will create awareness for academic librarians in developing countries to see the need to self-archive their pre-print and accepted version of their papers in different self-archiving platforms. Originality/value Self-archiving of papers by authors will lead to an increased visibility of the author and possible citation of the work and chances of collaboration with international colleagues for research projects.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-05T02:03:35Z
      DOI: 10.1108/GKMC-12-2017-0109
  • Awareness of occupational hazards in learning organizations
    • First page: 17
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this research is to investigate the significant antecedents that influence students’ awareness of occupational hazards (AOHs) in their respective institutions. The researchers proposed a theoretical model consisting of three dimensions: knowledge sharing behavior (KSB), sense of spirituality (SS) and awareness of occupational hazards (AOHs). Design/methodology/approach This study targets students of different public and private higher learning institutions in Bangladesh with a total of 260 respondents, utilizing a survey questionnaire as the data collection instrument to test the proposed conceptual model. The structural equation modeling approach was used to test the proposed model. Findings The results show that SS has a mediating effect on KSB and AOHs at higher learning institutions. Originality/value The study contributes for first time to the theoretical novelty of the body of the existing literature in the domains of students’ KSB, SS and AOHs. The study also provides insight on future research directions by helping in identifying gaps in literature in this field and higher learning institutions in Bangladesh.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-11-02T10:53:38Z
      DOI: 10.1108/GKMC-01-2018-0007
  • Development level of electronic government services
    • First page: 33
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose This paper aims to explore the emerging trends of e-government in Pakistan with an empirical investigation of the e-government websites and the services they provide to the citizens of Pakistan. It also investigates the level of development of these e-government websites in the Punjab Web portal. The governments in Asian countries, including Pakistan, have been struggling to switch their services from traditional on-spot services to online services. Focal points of the study are development level of e-government websites, available e-services and quality. Design/methodology/approach The e-government Web portal of Punjab province with 38 websites is center of attention in present study. Website’s content analysis method is used to study e-government websites (N = 38) from the Punjab Web portal. It used the “Four-Stage Development Model” for the four stages, namely, “publishing”, “interacting”, “transacting” and “transforming”, to study the phenomena. Findings The findings showed that most of the websites on the Web portal were at the first (publishing) and second (interacting) stage of development. For the provision of effective online services, websites need to be on the third (transacting) and fourth (transforming) stage. Only a few websites in the Punjab Web portal were the on transacting and transforming stages providing a mature level of services. In total, 40 different types of services are identified in 38 websites of Punjab e-government Web portal. Practical implications E-government, Web portals are developed to give citizens a single, easy access point to several departments’ websites and their services. This baseline study recommends to update e-government websites periodically and put more focus on technological and contextual features to enhance the accessibility and usability of the websites. Originality/value This is first empirical study of e-government websites to explore their services and examine existing level of website development in this region.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-06T03:08:43Z
      DOI: 10.1108/GKMC-05-2018-0045
  • Pakistani prison libraries: an assessment of services and challenges
    • First page: 47
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of the paper is to examine the current status of prison libraries, their role, services and collection in Pakistani context. It also attempts to highlight the main problems faced by selected libraries. Design/methodology/approach The qualitative research approach was adopted to achieve the study objectives. Data were collected using face-to-face interviews to find out respondents’ views about libraries in prison. Findings Findings of the study confirmed that inmates’ library queries are mostly related to the legal matters, and it is quite natural. One of the significant services of the Pakistani prison libraries is to help prisoners in their education. The main role of the library caretaker was to educate and offer rehabilitation programs. Unavailability of library space, lack of professional staff, limited collections, poor budgetary situation and censorship issues are the major challenges that Pakistani prison libraries are facing. Social implications The study findings further implicate that open libraries and access to books would promote positivity within society and reduce criminal and immoral acts. Originality/value It is the first of its kind and unique study that presents the current situation of prison libraries in the Pakistani context. The study has practical implications for policymakers to give importance to prison libraries in terms of finance, professional staff and the availability of information sources.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-05T12:09:21Z
      DOI: 10.1108/GKMC-08-2018-0075
  • Maximising the socioeconomic value of indigenous knowledge through
           policies and legislation in Kenya
    • First page: 60
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose Indigenous knowledge (IK) is the anchor of survival and stability for indigenous communities. The purpose of this study was to establish how the socioeconomic value of IK can be maximised in Kenya through effective enactment and implementation of relevant policies and legislation. Design/methodology/approach The study adopted a mixed methods research using a survey design. The target population comprised 104 top- and middle-level managers drawn from organisations implementing diverse IK policies and legislation. Primary data were collected from the target population using questionnaires. Additional data were collected using content analysis of IK policies and legislation. The collected data were analysed using descriptive and inferential statistics with the help of IBM’s Statistical Package for Social Sciences (SPSS Version 22) software. Findings The findings revealed a low awareness of the IK policies and legislation by the stakeholders. It also became evident that the policies and legislation relevant to IK are not implemented effectively. The authors conclude that policies and legislation do not maximise the socioeconomic value of IK in Kenya. Originality/value This is an original study which has practical implications for the use of IK for socioeconomic purposes. The findings of the study may be used to influence policy formulation and implementation; theory on IK; and practices which mainstream IK in socioeconomic activities in Kenya and beyond.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-11-06T11:20:40Z
      DOI: 10.1108/GKMC-05-2018-0043
  • Legal issues related to libraries: a study of cases filed in Indian courts
    • First page: 76
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this paper is to identify various legal issues that affect libraries in India. Design/methodology/approach The method adopted in this study was to identify and analyze all cases filed in the Indian Supreme Court, High Courts and Tribunals and Commissions and reported in the Westlaw India database for the 10-year period from 2008 to 2017. Findings Among the identified cases that were related to libraries or library professionals, a large majority of them were issues related to service or employment such as pay scales, promotion, age of superannuation and service termination. There were very few cases related to library work, such as library access, services provided and copyright. Research limitations/implications The current study is based on study of cases that have been reported and mentioned in Westlaw India Legal Database and occurring during the limited period from 2008 to 2017. The implications of the study are manifold, with the main implication being the urgent need to introduce basic legal education and training to library professionals. The other implication is the need to further research in this domain due to lack of sufficient studies on the topic and enrich the library and information science (LIS) literature. Originality/value This study would not only help create awareness about legal issues related to libraries and library professionals but also help in understanding the main areas of litigation involving libraries and library professionals. The study also makes a case for introduction of basic legal education for LIS professionals. The paper adopts a novel research approach that can be replicated by researchers in other countries to enable international comparisons.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-11-23T03:59:11Z
      DOI: 10.1108/GKMC-06-2018-0056
  • Continuing professional development of academic librarians in Trinidad and
    • First page: 93
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose This study aims to present a detailed investigation into the approaches of academic librarians in Trinidad and Tobago in pursuing continuing professional development (CPD) activities. The paper also examines the extent of their participation in CPD at both the institutional and external levels in contributing to the development of their careers. Design/methodology/approach The instrument used was a questionnaire which assesses the effectiveness of the librarians in their involvement in and attitude toward CPD activities. Findings The paper demonstrates the active role and willingness of academic librarians in Trinidad and Tobago in providing and participating in CPD training and support to library and information personnel at both the national and international levels. Originality/value The paper underscores the effectiveness of a group of academic librarians in Trinidad and Tobago who pursue and provide a high level of CPD activities to professionals.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-14T03:39:27Z
      DOI: 10.1108/GKMC-08-2018-0072
  • Implementation of RFID in university libraries of Bangladesh
    • First page: 112
      Abstract: Global Knowledge, Memory and Communication, Ahead of Print.
      Purpose The purpose of this paper is to describe the present status of implementing innovative radio frequency identification (RFID) technology in university libraries of Bangladesh. The main obstacles of implementing this technology among university libraries and ways to overcome the obstacles are also described. Design/methodology/approach This study uses both qualitative and quantitative approaches along with review of related literature. The present scenario of RFID implementation status of Bangladesh is shown by a survey with a structured questionnaire and reviewing related literature. Findings The findings show that RFID is being used in the university libraries to reduce staff stress, increase efficiency, track and locate items quickly, book drop support at any time, easier circulation, promote self-check-in check-out activities, etc. This study identifies the challenges in libraries of Bangladesh which are lack of adequate funding, unavailability of RFID accessories, lack of skilled manpower, unwillingness, erratic power supply, etc. Also, it suggests some suitable ways such as creating positive impression and attitudes, arrangement of proper training, appointment of skilled manpower and allocation of sufficient budget to overcome the existing challenges of RFID. Originality/value The study describes the benefits of RFID technology for libraries, and some recommendations are proposed for extensive use of this technology.
      Citation: Global Knowledge, Memory and Communication
      PubDate: 2018-12-05T12:13:54Z
      DOI: 10.1108/GKMC-06-2018-0053
School of Mathematical and Computer Sciences
Heriot-Watt University
Edinburgh, EH14 4AS, UK
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Fax: +00 44 (0)131 4513327
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