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Journal Cover Library Management
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   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0143-5124
   Published by Emerald Homepage  [335 journals]
  • Catch-22: how do academic library position themselves between top level
           management expectations and scholars hopes and dreams?
    • First page: 78
      Abstract: Library Management, Volume 38, Issue 2/3, March 2017.
      Purpose Services to researchers are a key strategic focus point for academic libraries. In many cases these services are linked to performance management systems. However, this kind of system for measuring scholarly research has unintended side effects and may demotivate researchers on a number of levels. This presents somewhat of a catch-22 for research libraries. This article describes the Bibliometric Research Indicator (BRI) in Denmark, show why the researchers may feel demotivated, outline the dilemmas and the effects on libraries, and presents a possible course of action. Design/methodology/approach At least 14 countries have implemented performance management systems for researchers. The impact has been the topic of several – primarily quantitative – studies e.g. in Denmark. The analysis is made by means of a qualitative study (interviews with 43 Danish researchers), using motivation crowding as well as self-determination theory to further explore their motives and experience, to determine whether these factors have any influence on their experience of the BRI. Findings The analysis confirm earlier studies which showed that researchers as a whole do not see the BRI as supportive and that this kind of system may have unintended side effects. Unintended side effects include pressure, limitation of freedom, a drop in the perceived standard of research, the slicing of articles, negative collegial behavior as well as borderline academic theft. In connection researchers do not see the incentives or rewards given by the system as supportive. Research limitations/implications This BRI-study is made within only one country and as these systems tends to vary not only from country to country but also with in comparability within faculties and institutes, further studies might expose different patterns. However, as the results fit a more general trend within the research area, the takeaways could potentially prove useful for research libraries in general. Furthermore it could be beneficial to research libraries in general to get a clearer understanding of the role they play, which in part could be done by surveying them on this subject. Practical implications The finding presets potential dilemmas for research libraries, as they might become caught in the crossfire between expectations or demands from university management and the hope and dreams from individual scholars with the risk of unintentionally alienating a key target group. Thus, a possible course of action are outlined including focus points and target areas for libraries. Originality/value This article presents original research with some key findings with a focus on the dilemmas research libraries with regards to BRI-like systems, , strategic management and performance measurement.
      Citation: Library Management
      PubDate: 2017-02-09T11:27:50Z
      DOI: 10.1108/LM-09-2016-0070
  • Business process modelling using ARIS: Process architecture
    • First page: 88
      Abstract: Library Management, Volume 38, Issue 2/3, March 2017.
      Purpose Academic libraries have witnessed huge changes due to internal and external factors. Recent evidence shows that there is a lack of interest in process analysis within academic libraries. There is a lot written on the need to change academic libraries but there is little analytical research that investigates processes, in terms of process architecture. Design/methodology/approach The modelling tool used isARchitecture of Integrated Information Systems(ARIS). Findings ARIS can provide process architecture and design for academic libraries that might raise questions later about procedures and some inefficiencies Research limitations/implications library managers might need to learn new techniques. Originality/value There is a lot written on the need to change academic libraries but there is little analytical research that investigates processes, in terms of process architecture. This research examines business process modelling for academic libraries, focusing on process architecture, as a way of visualising, understanding and documenting processes.
      Citation: Library Management
      PubDate: 2017-02-09T11:28:02Z
      DOI: 10.1108/LM-05-2016-0042
  • Mission statements in academic libraries : a discourse analysis
    • First page: 108
      Abstract: Library Management, Volume 38, Issue 2/3, March 2017.
      Purpose The purpose of this study to determine how academic library mission statements are related to their parent institution mission statements. Design/methodology/approach Using a random sample of U.S. colleges and universities, library and their respective college or university mission statements were compared using discourse analysis. Findings This study shows a very weak link between college or university mission statements and library mission statements in the majority of cases. Originality/value This paper opens a discussion of the value and purpose of library mission statements with the context of parent institution mission statements.
      Citation: Library Management
      PubDate: 2017-02-09T11:28:10Z
      DOI: 10.1108/LM-07-2016-0054
  • Impact of Continuing Education Programs(CEPs) on LIS Professionals in
           academic libraries in Mumbai, India.
    • First page: 117
      Abstract: Library Management, Volume 38, Issue 2/3, March 2017.
      Purpose The purpose of this paper is to report the research findings of an evaluation of the impact of continuing education programs (CEPs) on LIS professionals of academic libraries in Mumbai, India. The paper also introduces Donald Kirkpatrick model of training evaluation for Library Science research in the area of program evaluation. Design/methodology/approach The impact of CEPs was evaluated using Donald Kirkpatrick model of training evaluation using survey method. The Impact was evaluated at four levels; reaction, learning, behavior and results. The population of the present study included 344 LIS professionals working at colleges libraries affiliated to University of Mumbai and Shreemati Nathibai Damodar Thackersey(SNDT) Women’s University in Mumbai, India. The data collected through questionnaire was supplemented by five specimen interviews of heads of institutions of the academic librarians who had attended more than five CEPs in five years, 2009-2013. Findings The findings of the study revealed that professionals were satisfied with CEP attendance; keen on gaining more knowledge and transferring the acquired knowledge and skills at their workplaces and interested in implementing the learning to achieve results. The reasons given by academic librarians on not implementing the learning in the library indicated that there were hindrances like lack of management support, lack of technical expertise, inadequate staff in the library, poor IT Infrastructure etc. in transferring the learning at work. Research limitations/implications The study was based on self-perceptions of respondents. The limitation of self- perception was eliminated to some extent by supplementing qualitative data wherever required. CEPs included conferences, seminars, workshops, refresher courses, orientation programs and online courses. Pre-test and post-test recommended by the Kirkpatrick model could not be conducted as the researcher has not adopted experimental design. The data of feedback from the organizers and content of the CEPs attended by respondents were not analyzed in the study. Practical implications The paper describes the implementation of Kirkpatrick model to evaluate the CEPs, which can be used by the organizers or institutions to evaluate the impact of CEPs in future. This will help them to improve upon the contents of CEPs making them more relevant and effective. Originality/value This paper reports an original research initiative undertaken to evaluate the impact of CEPs attended by LIS professionals of Indian academic libraries in Mumbai, India. It fills the gap in LIS research. The application of Donald Kirkpatrick model of Training evaluation is also valuable for LIS research.
      Citation: Library Management
      PubDate: 2017-02-09T11:28:08Z
      DOI: 10.1108/LM-07-2016-0051
  • Online Library Job Advertisement in United Arab Emirates: A Content
           Analysis of Online Sources
    • First page: 131
      Abstract: Library Management, Volume 38, Issue 2/3, March 2017.
      Purpose The main purpose of this study is to investigate and analyze library jobs advertised by higher education institutions, newspapers, and job market sites in UAE. Design/methodology/approach The paper uses summative content analysis approach for data collection, data analysis, evaluation and assessment. It reports about the accuracy of advertisements, job titles, job categories, locations, and types of libraries. Findings Higher education institutions demonstrate the highest accuracy level in advertising library jobs. Librarian emerged to be the highest advertised title by the sources. e-library executive, principal-publications and library, and primary librarian found to be the new titles in the market. The paper also found inconsistencies and lack of uniformities among the sources in using job categories to advertise library jobs. In fact, none of them used the term “library” in any category. Academic libraries recorded the highest advertised jobs compared to other types of libraries. Research limitations/implications The paper is based on library jobs advertised on the websites. Websites are only one source of library job advertisement. Practical implications The paper provides important information for librarians looking for library jobs in the Middle East as well as for library managers and decision makers who wish to recruit library professionals. Originality/value The paper represents one of the few studies conducted on library job marketing in UAE. Findings of the study may contribute to the improvement of library job marketing not only in UAE but also in the other gulf countries.
      Citation: Library Management
      PubDate: 2017-02-09T11:28:04Z
      DOI: 10.1108/LM-07-2016-0058
  • A review of professionalism within LIS
    • First page: 142
      Abstract: Library Management, Volume 38, Issue 2/3, March 2017.
      Purpose The purpose of this paper is to examine the nature of professionalism within Library and Information Science and in doing so draw comparisons with the education and medicine professions. Design/methodology/approach The paper provides a review of the extant literature from the three professions and gives a brief review of the theoretical constructs of professional knowledge using the work of Eisner and Eraut to explore knowledge types. It then relates these definitions to knowledge use within LIS, education and medicine, before examining the roles that professional associations have on the knowledge development of a profession. It concludes with a reflection on the future of professionalism within LIS. Findings The literature suggests a fragmented epistemological knowledge-base and threats to its practices from outside professions. It does, however, find opportunities to redefine its knowledge boundaries within the phronetic practices of LIS and in socio-cultural uses of knowledge. It finds strengths and weaknesses in professionalism within LIS and its practitioners. Originality/value This review provides a contemporary update to several earlier, related, works and provides useful context to current efforts to professionalise LIS by CILIP.
      Citation: Library Management
      PubDate: 2017-02-09T11:28:09Z
      DOI: 10.1108/LM-07-2016-0053
  • Leadership and Leadership Development in Academic Libraries: A Review
    • First page: 153
      Abstract: Library Management, Volume 38, Issue 2/3, March 2017.
      Purpose The article highlights academic librarians’ understanding of leadership and leadership development, with the aim to shed light on further research that can inform and improve practices. Design/methodology/approach A literature review on academic library leadership was conducted. Particular attention was placed on the three common leadership modes in academic libraries: emergent leadership, team leadership and headship. The review covers librarians’ conception of leadership, desirable leadership capabilities, and existing leadership development. Findings Librarians view leadership as a process of influence, and understand that leadership does not only come from formal leaders. Lacking is a more structured knowledge of what constitute effect leadership. In the literature, team and emergent leadership have not been adequately explored; most leadership research in the field takes on a headship approach. Research limitations/implications The publications reviewed were selective; not all papers on the topic were included. Practical implications Featuring the three leadership modes brings librarians’ attention to the crucial differences among them; and hence directs future discussion to a more focused approach that addresses each leadership mode specifically. Originality/value This paper differs from previous literature reviews on library leadership; it is the first one comparing and contrasting publications using the three leadership modes.
      Citation: Library Management
      PubDate: 2017-02-09T11:27:50Z
      DOI: 10.1108/LM-09-2016-0075
  • Effects of the digitization to the printed collection policies – the
           digital knowledge economy and the Finnish academic libraries
    • First page: 167
      Abstract: Library Management, Volume 38, Issue 2/3, March 2017.
      Purpose The recent changes in the knowledge economy and scientific knowledge dissemination have put academic libraries in a new situation. The demand for open access of scientific publications and the increasing amount of documents published need a new paradigm in the collection policies and collection building strategies of the academic libraries. At the same time the resources allocated to the academic institutions have been decreasing which has caused the need to reallocate the resources in the collection building and management as effectively as possible. The aim of the paper is to analyze how the use of data compiled from different sources, such as statistics and assessing user experience, as a tool for analyzing the effectiveness of the library’s economic resources and how this has effected on the use of the libraries. Design/methodology/approach Statistical analysis Findings The Finnish academic libraries have made a rapid transition to the digital dissemination of documents. At the same time the national services have enabled the long-time preservation of less used printed materials and have enabled the libraries to save premise costs. Research limitations/implications Based on Finnish data only. Practical implications Gives examples on managing the shift from a printed to a digital library. Originality/value Evidence based tools for collection cost management
      Citation: Library Management
      PubDate: 2017-02-09T11:28:12Z
      DOI: 10.1108/LM-01-2017-0004
  • Built to Succeed: Sustainable Learning Environment at UC Merced Library
    • First page: 175
      Abstract: Library Management, Volume 38, Issue 2/3, March 2017.
      Purpose . Design/methodology/approach . Findings . Originality/value .
      Citation: Library Management
      PubDate: 2017-02-09T11:28:11Z
      DOI: 10.1108/LM-01-2017-0003
  • Using ethnographic research techniques to find out the story behind
           international student library usage in the Library Impact Data Project
    • Pages: 2 - 10
      Abstract: Library Management, Volume 38, Issue 1, Page 2-10, January 2017.
      Purpose Phase two of the JISC funded Library Impact Data Project (LIDP) identified low library usage amongst Chinese students in comparison to their UK peers. Further research was needed to help the authors delve deeper and find out the story behind the data. The paper aims to discuss these issues. Design/methodology/approach A questionnaire was distributed to all international students in the Business School to learn about their information retrieval behaviours. The response was high but the survey was deliberately designed to only produce quantitative data, and the paper highlights the limitations of this data. More research using qualitative ethnography research techniques was needed to gather qualitative data to create a broader picture of student practice. Methods utilised included the retrospective process interview and cognitive mapping (both used by Andrew Asher in the ERIAL project). Questions from the survey were sometimes used as prompts in the qualitative process. Findings The data are still to be coded and analysed but one of the main findings is that students are unaware of the research help that they can get from their academic library. Ethnographic research methods gave more inroads into finding the story behind the LIDP than quantitative research methods. Originality/value Ethnographic research in libraries is still in its early days in the UK. It could help those library professionals who are hoping to practice similar research methods.
      Citation: Library Management
      PubDate: 2017-01-04T09:30:43Z
      DOI: 10.1108/LM-08-2016-0061
  • Possibility and imagination: a personal exploration of research and
    • Pages: 11 - 19
      Abstract: Library Management, Volume 38, Issue 1, Page 11-19, January 2017.
      Purpose Libraries and research have a symbiotic relationship. Researchers depend on libraries and the collections and information services we curate and libraries depend on researchers and writers, and their publishers, to deliver the stuff that we make available. The purpose of this paper is to explore the relationship between research and practice. Design/methodology/approach This paper reports the author’s perspective as a librarian with nearly four decades in practice who has undertaken a variety of research throughout his career. Findings Identifies the need for a more systematic relationship that will encourage better practice in research and lead practitioners to draw on the findings of more reliable research to inform their practice, test possibilities and stimulate imagination. Originality/value Tracing the intertwining of research and practice through one career, the paper presents a uniquely detailed perspective.
      Citation: Library Management
      PubDate: 2017-01-04T09:30:42Z
      DOI: 10.1108/LM-08-2016-0065
  • How are we doing in tribal libraries?
    • Pages: 20 - 44
      Abstract: Library Management, Volume 38, Issue 1, Page 20-44, January 2017.
      Purpose The purpose of this paper is to investigate the operation and management as well as the activities of tribal libraries in general, providing insights and implications in five areas: general operations and management, staffing and human resource management, financial operations, service and program management, and technology-related activities, using Oglala Lakota College (OLC) Library as a case study. Design/methodology/approach This paper uses information visualization techniques to create visual displays of report data collected from OLC Library. Visualizations were created using Tableau software to provide a quantitative, analytical, and evidence-based view of how tribal libraries operate and are managed. Findings Tribal populations can be well served despite limited funding and staff resources, providing academic and public library services on par with urban libraries. Research limitations/implications Drawing a story from the data proved to be difficult because a bias had been created by the legal service area that most tables of the state data set used to compare reported data. How tribal libraries translate value also posed another challenge. Because the research was conducted in a single tribal library, further research in different, expanded settings and contexts is suggested. Originality/value This study is one of the first to investigate tribal library activities by exploring report data and quantitatively using information visualization techniques.
      Citation: Library Management
      PubDate: 2017-01-04T09:30:40Z
      DOI: 10.1108/LM-09-2016-0071
  • Librarians and compensation negotiation in the library workplace
    • Pages: 45 - 64
      Abstract: Library Management, Volume 38, Issue 1, Page 45-64, January 2017.
      Purpose The purpose of this paper is to report on survey results from a study about librarians’ experience with compensation (salary and benefits) negotiation in the library workplace in order to provide data that will inform professional discourse and practice. Design/methodology/approach A primarily quantitative survey instrument was administered via Qualtrics Survey Software and distributed through listservs and social media channels representing a range of library types and sub-disciplines. The survey was explicitly addressed to librarians for participation and asked them questions related to their work history and experience with negotiating for salary and benefits. Findings A total of 1,541 librarians completed the survey. More than half of survey respondents reported not negotiating for their current library position. The majority of those who did negotiate reported positive outcomes, including an increase in salary or total compensation package. Only a very small number of respondents reported threats to rescind or rescinded offers when negotiating for their current positions. Respondents cited prior salary and prior work experience and/or education as the top information sources informing negotiation strategy. Originality/value There is minimal discussion of salary and benefits negotiation by individuals in the library literature and prior surveys of librarians’ experience with compensation negotiation do not exist. This is the first paper that tracks negotiating practices and outcomes of librarians in library workplaces of all types.
      Citation: Library Management
      PubDate: 2017-01-04T09:30:44Z
      DOI: 10.1108/LM-08-2016-0060
  • Competencies for information specialists in emerging roles
    • Pages: 65 - 76
      Abstract: Library Management, Volume 38, Issue 1, Page 65-76, January 2017.
      Purpose Librarians are increasingly involved in projects and teams that require them to exhibit a broad range of knowledge and competencies which extend beyond traditional librarianship to include aspects of records management, information management, and knowledge management. In effect, librarians need to be information specialists, but the task of broadening one’s knowledge and competencies may be daunting, and it is helpful to explore the competencies of these various information disciplines as a guideline for competency development. The purpose of this paper is to provide some insights into the shared competencies and knowledge of these disciplines. Design/methodology/approach This paper describes an analysis of the competency profiles of librarians, records managers, information managers, archivists, and knowledge managers and provides a competency profile for information specialists that incorporates the knowledge and competencies from all of these areas. The sources used for this analysis were existing competency profiles developed by professional associations and employers of information workers such as government agencies. Findings The analysis resulted in the development of a competencies list which includes five competencies groups. These competency groups are: collaboration, client service, and communication; organizational understanding and strategic alignment; programme and service delivery and management; records, information, and knowledge management technical competencies; and personal qualities. Practical implications This analysis may be useful for librarians or library students who are determining which professional development opportunities to undertake as well as for managers who are seeking to define job profiles for their library staff in today’s complex information environment. Originality/value This paper bridges the disciplines of librarianship, information management, records management, archives, and knowledge management by comparing their relative competency profiles in order to create a set of competencies that are common to all disciplines.
      Citation: Library Management
      PubDate: 2017-01-04T09:30:41Z
      DOI: 10.1108/LM-09-2016-0074
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