Journal Cover Library Management
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   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0143-5124
   Published by Emerald Homepage  [335 journals]
  • Nick Moore, his information policy matrix, with a bibliometric analysis
    • Pages: 394 - 403
      Abstract: Library Management, Volume 38, Issue 8/9, Page 394-403, November 2017.
      Purpose The purpose of this paper is to examine Nick Moore’s information policy matrix and how it has been used by Moore and others. Design/methodology/approach This study involved secondary search and a bibliographic study of the impact Moore’s work has had on other authors. Findings It is clear that there have been two quite separate trains of research in information policy, one in the USA and one in Europe, and that it appears from the literature that there is limited awareness of each other’s work. Focusing on the UK and European research, the papers the authors inspected that report information policy analyses make no mention of Moore’s work. It could be argued that Moore’s matrix is too simplistic for such a complex topic as information policy, but it may also be the case that there is a lack of awareness of how the matrix can be used in policy analysis as Moore’s published papers were general descriptions of the matrix, reported the findings of his analyses or suggested policy goals. Moore did not publish theoretical or methodological papers to explain how to go about policy analysis using his matrix. Research limitations/implications This study is based on secondary research and bibliographic analysis. Furthermore, primary research could have revealed deeper insights into use and impact of Moore’s framework by analysts and policy makers. Originality/value The paper highlights potential opportunities for international collaboration on information policy research, to explore more deeply theoretical models that could be used to underpin policy analysis as well as the potential value of Moore’s matrix.
      Citation: Library Management
      PubDate: 2017-09-07T12:19:21Z
      DOI: 10.1108/LM-02-2017-0027
  • Linking exploration to academic performance
    • Pages: 404 - 414
      Abstract: Library Management, Volume 38, Issue 8/9, Page 404-414, November 2017.
      Purpose Substantial empirical research has addressed the antecedents of students’ academic performance. Building on these insights, the purpose of this paper is to extend the related literature by investigating the impact of students’ exploration on their academic performance. Furthermore, to provide a better understanding of this relationship the authors incorporate two sequential mediators, namely, information seeking and academic self-efficacy. Design/methodology/approach Quantitative approach using self-report questionnaires. This study was conducted in the Hellenic Open University through a specially designed questionnaire. The authors collected data from 248 students attending a postgraduate course in Healthcare Management. Findings The results showed that information seeking and in turn academic self-efficacy mediate the positive association between exploration and academic performance. Both theoretical and practical implications are also discussed. Originality/value Students’ exploration plays an important role in enhancing both their information seeking and self-efficacy which in turn affects their academic performance.
      Citation: Library Management
      PubDate: 2017-09-07T12:19:24Z
      DOI: 10.1108/LM-02-2017-0021
  • Libraries and technology: Canadian and Malaysian copyright exceptions
    • Pages: 415 - 425
      Abstract: Library Management, Volume 38, Issue 8/9, Page 415-425, November 2017.
      Purpose The purpose of this paper is to provide a snapshot and a comparative analysis of copyright exceptions available for libraries. It frames the differences and similarities, leading to discussion as to what extent copyright exceptions help libraries cater the changing technology. Design/methodology/approach This paper introduces the role of copyright exceptions in balancing owners and users interests. It explains evolving libraries activities due to technological development and how copyright exceptions significantly applies. Several factors in Canadian and Malaysian statutes are compared, namely, the rights granted, purposes allowed, beneficiaries affected, works involved, and conditions attached. This signifies to what extent the library exceptions cater to the changing needs and circumstances. It emphasizes the importance of awareness and understanding in order for libraries to serve its role effectively. Findings Both countries consider the use of new technologies in its library exceptions. Malaysian statute adopts a general approach which can either be flexibly or rigidly interpreted. Comparatively, Canada adopts a more specific and detail approach that might restrict beneficial activities. This paper calls for extra effort for policy makers to allow more control of digital works that may serve libraries activities. Originality/value There has not been any comparative study in the library literature on copyright exceptions for libraries in Malaysia and Canada. This study aims to provoke such discussion and how each country may learn from each others practices. It should be useful to the whole library community, particularly to both countries.
      Citation: Library Management
      PubDate: 2017-09-07T12:19:27Z
      DOI: 10.1108/LM-02-2017-0022
  • Reviewing and reforming library service points
    • Pages: 426 - 436
      Abstract: Library Management, Volume 38, Issue 8/9, Page 426-436, November 2017.
      Purpose To support the success of their students and faculty, libraries have to understand changing user needs. Robust user assessment programs and analysis of service patterns can reveal many of those needs. Many libraries have responded to changing user expectations by consolidating service desks and providing better organization of user services. Recent advances in assessment have added to libraries’ capacity to refine the scope and goals of service desk mergers. Assessment and analysis support better conceptual frameworks for realigning organizational structures and overarching service models. The paper aims to discuss these issues. Design/methodology/approach Using a renovation and organizational restructuring in Ekstrom Library at the University of Louisville as a case study, this paper examines the assessment process, organizational restructuring, and physical renovation that resulted in service desks merging. Findings This study found that comprehensive and ongoing user assessment is crucial to planning for renovations and service changes. User needs awareness must then be linked with organizational models and service delivery systems. Service desk mergers will be successful when they result from thoughtful assessment and analysis. Research limitations/implications Other case studies with assessment driven renovation projects, service desk mergers, and organizational changes would be useful to add to these findings. Practical implications This paper provides a process and framework for library leadership who are evaluating and revising service delivery models. Originality/value The perspectives and process described in this case study will be of value to improve library service delivery models.
      Citation: Library Management
      PubDate: 2017-09-07T12:19:26Z
      DOI: 10.1108/LM-02-2017-0020
  • Impact of library spending on the research output of the institution
    • Pages: 437 - 454
      Abstract: Library Management, Volume 38, Issue 8/9, Page 437-454, November 2017.
      Purpose The purpose of this paper is to examine the impact and role of libraries of the Institutes of Management in India in their research output. The study is based on the seven point performance evaluation parameter, whereby each individual library has been ranked on the basis of aggregate performance against each individual parameter. Some of the key parameters evaluated, include, preference of resource procurement namely, electronic or print, utilisation of library budget towards the procurement of print and electronic resources, average fund utilisation on resource procurement against each published research article and average fund utilisation on resource procurement against each faculty member. Research output against each faculty member and various other similar aspects have been evaluated. Design/methodology/approach The study is limited to the management institutes of India, but the findings can be generalised to assess omit it the overall trend across the management institutes in general and India in particular. The study is based on 2016 ranking list of Institutes of Management in India, compiled and released by the Ministry of Human Resource and Development, Govt. of India for the period 2012-2013, 2013-2014 and 2014-2015. Findings From the data analysis, it emerged that almost three-fourth of the library budget in the leading Management Institutes across India is being spent on the procurement of e-documents, mostly in the form of subscription of online journals. On average 1.18 research articles have been published by each faculty member during the period of study from each institute under study, with an average annual institutional research output of 19.63 research articles. In terms of resource allocation, on average Indian Rupees (INR) 0.986/million has been spent by each institutional library on the resource procurement against each published research article, and INR1.166/million has been spent on the resource procurement against each faculty member. Practical implications The study is an attempt to seek correlation between the money spend on the procurement of resources and its direct impact on the research output of that particular institution. Originality/value The study is original and first of its kind, undertaken in India.
      Citation: Library Management
      PubDate: 2017-09-07T12:19:33Z
      DOI: 10.1108/LM-12-2016-0092
  • Mentoring of young librarians in South East Nigeria for improved research
           and scholarly publications
    • Pages: 455 - 476
      Abstract: Library Management, Volume 38, Issue 8/9, Page 455-476, November 2017.
      Purpose The purpose of this paper is to examine the concept of mentoring of young librarians in South East Nigeria so as to improve their research and scholarly publications. Design/methodology/approach The study confined its scope to 135 librarians in the five different federal universities in South East Nigeria. In all, 100 (80 percent) of the librarians were sampled. The instrument for data collection was questionnaire which contained 30 items derived from the research questions. The descriptive survey research design was used as research method. Librarians were grouped into young librarians (assistant librarian and librarian II) and higher librarians (librarian I, senior librarian, principal librarian, deputy university librarian and university librarian); for a comprehensive analysis of the study. Findings The findings of the study among others reveals that young librarians are a bit knowledgeable and conversant about the term “mentoring” but not equitable when compared to that of other higher librarians in matters of scholarly publication. Also there is evidence of mentoring in place in these libraries for boosting the research prowess of librarians, but in an informal form. The librarians believed that most times the mentee’s inability to open up during interaction, and unconstructive criticisms from mentors to their mentees; are serious challenges to successful mentoring for improved scholarly publications. Originality/value Research studies focusing on mentoring young librarians on research and scholarly publications in Nigeria, are rare. Furthermore, librarians are not conversant with the concept of mentoring and which mentoring practices and programs are currently in place in their libraries to boost their research prowess. Also, adopting a mentor and what to expect from both mentors and mentees concerning research publications are salient areas explored in the work. This study will raise important issues that relate to research publications of both librarians and other academic researchers especially in this research impact-factor driven world of ours.
      Citation: Library Management
      PubDate: 2017-09-07T12:19:20Z
      DOI: 10.1108/LM-11-2016-0083
  • New public management and libraries: a success story or just an excuse for
           cost reduction
    • Pages: 477 - 487
      Abstract: Library Management, Volume 38, Issue 8/9, Page 477-487, November 2017.
      Purpose From the 1980s – in some parts of Europe from the 1990s – onward, the new public management (NPM) has been emerging in public organizations including libraries. Since then, there has been a need to develop strategies, to plan budgets and to implement cost and activity accounting as well as benchmarking to compare the library’s processes, costs and activities with those of other libraries. One basic idea of the NPM was to make a transition from focusing on how institutions function to product orientation, to improve the quality of library services, to develop output orientation and to act market and consumer oriented. There also was a need to change from bureaucratic and hierarchically acting organizations to a more modern flexible and lean form of management. The paper aims to discuss these issues. Design/methodology/approach The aim of this paper is in the first part to describe the basic ideas of NPM, their realization in libraries and how libraries have to handle constantly reduced budgets and the risk of being closed down (especially in the “age of austerity”); the second part will show how the University of Eastern Finland (UEF) Library has managed to improve its services with the NPM approach. Findings Many libraries are faced with serious financial cutbacks on the one hand and with emergent needs to (re)invest in neglected public infrastructure on the other hand. At the same time, they have to develop modern digital library services. Thus there is a need for efficiency, which is put in action via major budget cutbacks. Also many libraries have been closed down since the implementation of NPM ideas. Originality/value In this paper, the NPM tools used in the restructuring of the UEF are described and the outcome of this modern management is shown.
      Citation: Library Management
      PubDate: 2017-09-07T12:19:36Z
      DOI: 10.1108/LM-01-2017-0005
  • The transition toward open access: the University of Hong Kong experience
    • Pages: 488 - 496
      Abstract: Library Management, Volume 38, Issue 8/9, Page 488-496, November 2017.
      Purpose While open access (OA) offers an alternative to the unsustainable pricing of serials and supports a core value of ensuring openness to knowledge, the perceived value of the impact of OA journals is still lacking consensus among stakeholders. This study is based on the analysis of the University of Hong Kong (HKU) research publication data within four broad disciplines – health science, life science, physical science and social science – and the purpose of this paper is to understand the perspectives and preferences of academic researchers around OA. The findings are useful to libraries in shaping their strategies for meeting the rising challenges of scholarly publishing. Design/methodology/approach Article publication data from HKU have been collected and analyzed with the purpose of exploring general OA trends and understanding authors’ incentives for publishing in OA journals. Findings The explosion in the number of OA journals in recent years has not only impacted on how libraries manage contents and budgets, but also on academic researchers’ choice of journals for submitting their articles for publication. This study conducted at the HKU indicated that academic researchers have a gradual tendency to shift toward publishing their work in OA journals, and interestingly, the shifts are to some extent discipline specific. Research limitations/implications The OA marketplace is currently undergoing a state of flux. The OA model of funding through article publication charges, process of peer review and reputation in the marketplace are under rapid development. Practical implications As OA journals take up a sizeable market share of the scholarly journal publishing market, libraries need to stay abreast of developments in the OA sector in order to respond to researcher needs. Understanding the thinking behind researcher’s decisions in choosing venue for submission of publications helps to advance research support services which the library offers. Social implications The change in researcher behavior prompted by the gravitation toward sharing of research contents in scholarly communication networks and broader choice of OA journals have resulted in a positive growth of OA articles publishing at the HKU. Originality/value This study is based on actual HKU publication data in the past ten years, and it is useful for understanding HKU researchers’ attitudes toward OA publications and in particular the longitudinal trends in shifting toward OA publishing within the context of the university’s open policy and within the global OA landscape.
      Citation: Library Management
      PubDate: 2017-09-07T12:19:35Z
      DOI: 10.1108/LM-02-2017-0013
  • The library succession planner’s decision-making style
    • Pages: 497 - 510
      Abstract: Library Management, Volume 38, Issue 8/9, Page 497-510, November 2017.
      Purpose The purpose of this paper is to explore succession planning in academic libraries, specifically to understand how succession planning is carried out and how the decisions-making styles of library managers influence each stage of the succession planning. Design/methodology/approach A qualitative approach was used to gather data through a document analysis and interviews with library managers at four Sri Lankan university libraries. Data analysis was done applying the framework analysis (FA) tool. Findings The study revealed that succession planning has been practiced in Sri Lankan university libraries to develop a bench strength, skilled backup for key positions at all levels, while inculcating leadership competencies in their respective positions. The dominant decision style is the identifiable decision-making style within the succession planning process. Research limitations/implications The volume of the data obtained depends largely on the participants’ responses, and the interpretation of the data is subjected to minimum personal biasness of the researcher. Practical implications An understanding of how decision-making styles influence practices of succession planning contributes to assist library managers to carry out succession planning within the limitations of their autonomy to do so. The findings of this study benefit library managers in recognizing their own decision-making styles and the level of succession planning they have achieved. Social implications Library managers’ decision-making style can have an influence on how succession planning is carried out successfully at an academic library to ensure continuity of the library’s mission and vision. Originality/value This is the first known study to investigate how decision-making style of the manager influences each level of the succession planning at an academic library. The use of a systematic FA method for the qualitative data analysis reveals trustworthy results.
      Citation: Library Management
      PubDate: 2017-09-07T12:19:42Z
      DOI: 10.1108/LM-02-2017-0017
  • Library employment
    • Pages: 511 - 527
      Abstract: Library Management, Volume 38, Issue 8/9, Page 511-527, November 2017.
      Purpose The purpose of this paper is to investigate the library employment in UAE and explore the perceptions of academic librarians toward job satisfaction, employment opportunities, employment challenges, and future actions needed to improve employment opportunities for librarians in UAE. Design/methodology/approach Data were collected through an online survey questionnaire. A total of 62 academic librarians from public and private universities and colleges participated in the study. The collected data are analyzed to answer research questions and verify the hypotheses. Findings Respondents expressed high satisfaction with salary and benefits, job positions, responsibilities given to them, and appreciations from senior management. However, they are found unsatisfied with promotion policies and employment opportunity. They reported challenges for getting jobs and expressed concerns about the future of librarians in UAE. With the exception of experience, findings of the study show no significant difference of demographic factors on job satisfaction, the perceived employment opportunity, and challenges. Majority of participants believe that employment opportunity for librarians can be improved through IT courses, promotion policies, training, career structure, marketing, and changing school name. They agree that reducing the number of students will not improve employment opportunities for librarians. Research limitations/implications This is a descriptive study based on a survey questionnaire. Future studies may use qualitative methods such as the interview for more exploration and in-depth analysis. Practical implications The findings provide concerns about the future of librarianship in UAE and appeal to library educators, managers, and decision makers to improve employment opportunities for librarians. Originality/value The paper reports original research findings on job satisfaction, employment opportunities, employment challenges, and future actions as perceived by academic librarians in UAE.
      Citation: Library Management
      PubDate: 2017-09-07T12:19:27Z
      DOI: 10.1108/LM-03-2017-0036
  • A survey of the factors influencing the resistance of the employees of
           university libraries to technological changes
    • Pages: 528 - 546
      Abstract: Library Management, Volume 38, Issue 8/9, Page 528-546, November 2017.
      Purpose The purpose of this paper is to study the factors influencing the resistance of the employees of Tehran University libraries to technological changes. Through achieving this aim, it attempts to provide a suitable understanding of these factors for the managers so that they would be able to reduce the resistance to change among the employees of university libraries. Design/methodology/approach This study is a descriptive survey in its data collection method. Based on the review of the literature, a questionnaire on resistance to technological changes was devised (Cronbach’s α coefficient being 93 percent). The questionnaire was distributed among 128 of the employees in the technology section of Tehran University libraries, and the achieved data were analyzed using an SPSS and PLS. Findings The findings achieved through a confirmatory factor analysis showed 11 elements of ambiguity, threat of the current situation, habit, lack of interest, the need for relearning, unsuitable understanding, inefficient rewarding system, emotional reactions, lack of interest understanding, inflexibility of the beliefs and feeling of being a veteran in the organization, which influence the resistance of the employees of the university libraries, among them the inefficient rewarding system ranks first and the unsuitable understanding ranks last. Originality/value In this research, an attempt is made to identify the resistance to technological changes shown by the employees of Tehran University libraries, which can be a guide for library managers to improve the changing process in their libraries. Influencing factors of resistance to change which had been identified by other research works were examined here regarding the circumstances of Tehran University Libraries.
      Citation: Library Management
      PubDate: 2017-09-07T12:19:15Z
      DOI: 10.1108/LM-02-2017-0025
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