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Journal Cover   Library Management
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   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0143-5124
   Published by Emerald Homepage  [311 journals]
  • Social Capital and Leadership in Academic Libraries: The Broader Exchange
           around ‘Buy In’
    • Authors: Timothy M. Schlak
      First page: 394
      Abstract: Library Management, Volume 36, Issue 6/7, August 2015.
      Purpose The purpose of this article is to introduce the concept of social capital to the literature on academic libraries as it pertains to leadership and management as well as to demonstrate the limitations that the current discursive use of the phrase ‘buy in’ represents. Design/methodology/approach This article brings critical insights from outside fields of intellectual inquiry, including Business, Knowledge Management, Computer and Information Systems, and Sociology. The paper is organized around a series of questions posed at the end of the introduction and serves to introduce its audience to the key findings made in these fields as well as to apply relevant observations about social capital to the unique context of leadership and management in academic libraries. Findings The article elucidates a number of limitations to the current practice of using the phrase ‘buy in’ as a way of exploring the concept of social capital. The most significant risk that the phrase’s use incurs is a lack of context and clarity around critical concepts of leadership, including trust, trustworthiness, and shared vision and meaning. Originality/value This article argues that a broader contextualization of ‘buy in’ in the scholarship on social capital can lead to a richer dialogue that allows academic library administrators to understand the concurrent and competing factors that accompany an exchange where ‘buy in’ is given or withheld.
      Citation: Library Management
      PubDate: 2015-06-30T01:55:13Z
      DOI: 10.1108/LM-11-2014-0133
  • Investigations about new methods of library marketing in Chinese
           “985” Project Universities
    • Authors: Li Si, Xiaoqin Hua, Xiaozhe Zhuang, Wenming Xing
      First page: 408
      Abstract: Library Management, Volume 36, Issue 6/7, August 2015.
      Purpose Under the new technological environment, academic libraries meet an extremely intense competition in offering information services, and marketing becomes an important means to attain the goal of their sustainable development. To get an overview of library marketing in Chinese “985” Project Universities, we undertook a survey on each library of “985” Project Universities released on the website of Ministry of Education of the People’s Republic of China. And then we identified some successful practices based on the survey. Design/methodology/approach Firstly, the content of each web site, along with the individual hyperlinks and categories that every library web site has, were browsed to check the availability of the categories. Secondly, the search function of each library was explored using terms like “blog”, “video”, and “tutorial” to retrieve information about services. Thirdly, the Google search engine was used to retrieve information from Renren, microblog and YouTube accounts combining with the name of each library. And then we consult reference librarians about marketing methods and tools applied in their libraries with real-time online reference services. Findings This paper suggests that 29 libraries are exploiting video marketing, which is the most widely used marketing methods, accounting for 74.36%. Mobile library marketing and microblog marketing are another two major application among the 39 “985” Project Universities libraries in China, respectively accounting for 69.23% and 58.97%. Originality/value The paper reveals that there are some deficiencies lying in the marketing of these libraries: characteristic resources in Really Simple Syndication (RSS) are insufficient, video themes turn to be traditional and plain, network media marketing is relatively uncommon, and mobile library marketing is limited to mobile messaging services. It may fill in the gap of better understanding the relationship between the traditional information services and modern services from users’ perspective. It is instructive for libraries to systematically summarize success or failure experience of other library marketing, and keep an innovative concept and global vision.
      Citation: Library Management
      PubDate: 2015-06-30T02:00:50Z
      DOI: 10.1108/LM-08-2014-0085
  • Knowledge Transferred through Organizational Stories: A Typology
    • Authors: Monica Colon-Aguirre
      First page: 421
      Abstract: Library Management, Volume 36, Issue 6/7, August 2015.
      Purpose This study looks at organizational stories shared among academic librarians who work at the reference desk, and creates a typology of the stories based on the knowledge transferred in these. Previous research suggests that stories are the main way in which organizations communicate common values, organizational rules and promote organizational learning. The main question researched here will be: What kind of knowledge is transferred through the stories shared among librarians? This is an important consideration since the meaning carried through the story can shape the employee’s perception of the organization. Design/methodology/approach This research employed long interviews using a semi-structured questionnaire based on the works of Yiannis Gabriel (2000) as a guide. A total of 20 reference librarians working at four different academic institutions in the southern United States participated in this study. Findings The analysis of the data reveals a typology of organizational stories shared. The main topics covered by the stories all deal with cultural knowledge exchanges, while also serve as coping mechanisms and present important organizational culture aspects. The stories shared also reflect negative aspects related to the lack of proper communication within the organizations, with the presence of rumors among the narratives shared. Originality/value These findings can serve as a first step for the development of healthier organizational cultures in libraries and may have implications for training and development, change management, motivation and collective memory.
      Citation: Library Management
      PubDate: 2015-06-30T01:54:57Z
      DOI: 10.1108/LM-06-2014-0073
  • Succession Planning Process that Includes Visible Minority Librarians
    • Authors: Maha Kumaran
      First page: 434
      Abstract: Library Management, Volume 36, Issue 6/7, August 2015.
      Purpose The purpose of this paper is to stress the importance of including visible minority librarians in the process of succession planning in academic libraries. In Canada visible minorities is the accepted term used for librarians of color. This paper identifies the challenges faced by these librarians in putting their names forward for administrative / leadership positions and proposes ideas on how to include these librarians in the succession planning processes so the leadership/administrative pool can also reflect the multicultural student demographics. Design/methodology/approach This paper is an extensive study of the literature on succession planning and visible minority or ethnic librarians in the academic libraries. Literature shows that the senior administration of academic libraries does not reflect the population demographic it serves. Findings This paper shows that visible minority librarians are not proactively found, recruited, retained. They are certainly not being included in succession planning processes. It suggests that academic libraries follow certain processes and strategies to include these librarians in their succession planning. Research limitations/implications The paper focuses widely on North American visible minorities, but this information is applicable to any community with visible minorities. Practical implications Libraries can start thinking about creating strategies for including visible minority libraries in their succession planning processes. Originality/value This paper addresses a gap in the literature. Literature review showed that there are no papers that speak to the importance of including minority librarians in the succession planning processes.
      Citation: Library Management
      PubDate: 2015-06-30T01:59:25Z
      DOI: 10.1108/LM-12-2014-0138
  • Quantifying Patron Time-Use of a Public Library
    • Authors: John Shepherd, Kaitlyn Vardy, Allan Wilson
      First page: 448
      Abstract: Library Management, Volume 36, Issue 6/7, August 2015.
      Purpose This article summarizes a time-diary study of a Canadian public library that estimated the hours spent by patrons using library facilities and circulated collections during a month. The purpose of the study was to convert conventional library statistics into a metric more understandable to external stakeholder groups: time. Design/methodology/approach Paper-based time-diaries collected data on the patron use of circulated library materials throughout the loans cycle and exit surveys measured the duration of branch visits. This data along with gate and circulation statistics were used to estimate hours of patron residency in library branches and the time spent consuming borrowed materials. Findings Patrons used the services, facilities and collections of Prince George Public Library’s Bob Harkins branch for an estimated 182,000 hours during August 2013. Over 90% of use occurred offsite through the consumption of circulated materials by diarists and secondary use of borrowed items by their families and friends. Practical implications Conventional statistics understate the utilization of public library resources as most of their use occurs outside the library branches, a different usage pattern than for other municipal services. This study suggests that all library use is potentially measurable using a single metric, hours of patron use. The value of a time metric, once methodologically sound, is its usefulness as a measure of library performance and its convertibility in dollars of direct value using contingent valuation methodology. Originality/value Time-diary methodology collected patron time-use data on public library circulated materials. The article demonstrates the potential of patron time-use as a metric of library performance. Hours of patron-use appear convertible into dollars of benefit using contingent valuation research.
      Citation: Library Management
      PubDate: 2015-06-30T01:54:09Z
      DOI: 10.1108/LM-09-2014-0110
  • Competencies for Public Library Managers: Diversity in Practice
    • Authors: Mary Wilkins Jordan
      First page: 462
      Abstract: Library Management, Volume 36, Issue 6/7, August 2015.
      Purpose This research was designed to identify competencies in common across public library managers. Design/methodology/approach The request for public library managers to participate in this survey was posted to the publib listserve. Participants were asked about the tasks they do regularly, to identify the skills currently seen as most important in their work. They were then given a list of competencies, and asked to identify those they felt were most important for current public library managers, for those in future managers. Findings Some commonalities emerged, but there was not a substantial amount of overlap between skills identified by directors and non-director managers as important now or into the future. Research limitations/implications Further research into managerial competencies focused on specific job titles is necessary to see what kinds of skills each may value. Likewise, a broader look at public library mangers may provide a better set of common competencies that will be useful for both training and hiring. Practical implications Understanding strategies for managerial competencies will be useful in building successful training programs. Originality/value This is an original study, building on other work I have carried out. The value is in
      Citation: Library Management
      PubDate: 2015-06-30T02:00:48Z
      DOI: 10.1108/LM-12-2014-0139
  • Endangers Culture Heritage: A Survey of Disaster Management Planning in
           Middle East Libraries and Archives
    • Authors: Laila Hussein Moustafa
      First page: 476
      Abstract: Library Management, Volume 36, Issue 6/7, August 2015.
      Purpose This paper presents the results of a survey sent to librarians and archivists in national and academic libraries in the Middle East and North Africa and the results of 8 in-person interviews about the status and content of wartime disaster management plans in their institutions. Based on the research and analysis it presents, the paper concludes that the majority of the region’s libraries and archives either lack or have insufficient plans in place and stresses the need to establish and implement protocols for the protection and preservation of their priceless holdings. In addition to analysis the paper offers some recommendations for overcoming the impact of future disasters on the holdings of these libraries. Design/methodology/approach The research is based on survey and interviews that was done with librarians, archives, managers from the Middle East Findings The paper presented the result of trying to find if libraries, and archives has disaster planning or no. Most of the libraries do not have a disaster plan and maybe do not even know what it means. Research limitations/implications the research is covering some of the libraries in the middle east and it was meant to be send to every library and archive but at least to the national libraries of each country in the Middle East Originality/value No one has written about this topic, and my first paper was the scan of lit. Review of all what was written about disaster planning in a time of war. As a result of not finding anyone wrote about that topic, I deiced to conduct the survey and the interview to find out if there is a plan or no. My work is original and very important if we want to help in preserving the world heritage in the Middle East.
      Citation: Library Management
      PubDate: 2015-06-30T01:54:23Z
      DOI: 10.1108/LM-04-2015-0010
  • Keeping the score: outreach services and collaboration for academic music
           libraries in financially straitened times
    • Authors: Petros Kostagiolas, Charilaos Lavranos, Konstantina Martzoukou, Joseph Papadatos
      First page: 495
      Abstract: Library Management, Volume 36, Issue 6/7, August 2015.
      Purpose This paper aims to study the role of academic music libraries in financially straitened times. The academic music library aims to cover the information needs of the academic community; yet the unique nature of music information also allows academic libraries to develop services for a broad spectrum of different user groups. Design/methodology/approach The theoretical analysis is supported by empirical evidence from a nationwide survey in Greece. The survey was carried out from July to September 2013 and presents results from interviews with the directors of all academic music libraries in Greece. Findings The results suggest that the period of economic crisis is also a period of challenges and innovation for music libraries which calls them to redefine policies and priorities, and further consider the needs and expectations of wider audiences, i.e. musicians outside the academic community. The financial downturn can be seen as an opportunity for restructuring the academic music libraries and for the development of a wider framework of operation which calls for an outreach strategy and cooperation with external music associations and organizations. Originality/value It is one of the very few studies providing theoretical and empirical evidence linking academic music libraries to musicians and the significance of collaborative partnerships.
      Citation: Library Management
      PubDate: 2015-06-30T01:55:03Z
      DOI: 10.1108/LM-06-2014-0063
  • What do Acquisition Activities Really Cost? A Case Study in Estonian
           University Libraries
    • Authors: Kate-Riin Kont
      First page: 511
      Abstract: Library Management, Volume 36, Issue 6/7, August 2015.
      Purpose The main purpose of this paper is to find out how well is time-driven activity-based costing (TDABC) suits for a university library setting in Estonia. For this purpose, all activities related to acquisitions process were identified and recorded in detail, and the cost of all these activities related to acquisition process in Estonian university libraries based on the example of the time-driven activity-based costing method were anlyzed. Design/methodology/approach The data used in this paper is based on a review of relevant literature to provide an overview of the concept of the different cost accounting methods suitable for the measurement of the acquisition process. Through a case study, conducted among Estonian university libraries, the TDABC approach was used to analyse the acquisition process in university libraries. More specifically, the acquisition process studied concerned print format books, audiovisual documents and sheet music, and covered acquisition processes such as receipt of orders, ordering documents, communication with bookshop (if necessary), receiving documents and communication with the customer. Findings On the basis of the current study it can be said the TDABC methodology seems to be one of the best tools for understanding cost behavior and for refining a cost system for university libraries. While analysing the results, it appeared that the difference in time and cost for acquiring a document can be remarkable and concerns both - acquiring foreign documents (documents from other countries) and acquiring domestic documents, and between the university libraries chosen for the current study. Originality/value The subject of cost accounting as a performance measurement method is in general an unexplored field in Estonian university libraries. Time guidelines for acquiring the documents were, however, quite common in the 1980s in the USSR, including Estonia. Soviet-wide regulatory documents were issued on all library work processes, but each library could still implement their own rules. In the1990s, the regulations were consigned to oblivion. Very few cost surveys involving different library activities have been carried out in Estonia and none have been published. Where such studies have been conducted, the results remain for internal use only.
      Citation: Library Management
      PubDate: 2015-06-30T01:58:11Z
      DOI: 10.1108/LM-12-2014-0137
  • Fundamentals of Collection Development and Management
    • Pages: 535 - 536
      Abstract: Library Management, Volume 36, Issue 6/7, Page 535-536, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:22Z
      DOI: 10.1108/LM-06-2015-0036
  • Say It with Data: A Concise Guide to Making Your Case and Getting Results
    • Pages: 536 - 537
      Abstract: Library Management, Volume 36, Issue 6/7, Page 536-537, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:18Z
      DOI: 10.1108/LM-06-2015-0037
  • Data Management for Librarians
    • Pages: 537 - 538
      Abstract: Library Management, Volume 36, Issue 6/7, Page 537-538, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:51Z
      DOI: 10.1108/LM-06-2015-0048
  • The Network Reshapes the Library: Lorcan Dempsey on Libraries, Service,
           and Networks
    • Pages: 538 - 541
      Abstract: Library Management, Volume 36, Issue 6/7, Page 538-541, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:21Z
      DOI: 10.1108/LM-06-2015-0039
  • A Handbook for Corporate Information Professionals
    • Pages: 541 - 543
      Abstract: Library Management, Volume 36, Issue 6/7, Page 541-543, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:20Z
      DOI: 10.1108/LM-06-2015-0038
  • Revolutionizing the Development of Library and Information Professionals:
           Planning for the Future
    • Pages: 543 - 544
      Abstract: Library Management, Volume 36, Issue 6/7, Page 543-544, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:58Z
      DOI: 10.1108/LM-06-2015-0040
  • Information Literacy and Lifelong Learning: Policy Issues, the Workplace,
           Health and Public Libraries
    • Pages: 544 - 546
      Abstract: Library Management, Volume 36, Issue 6/7, Page 544-546, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:59Z
      DOI: 10.1108/LM-06-2015-0041
  • Social Media for Creative Libraries
    • Pages: 546 - 547
      Abstract: Library Management, Volume 36, Issue 6/7, Page 546-547, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:55Z
      DOI: 10.1108/LM-06-2015-0042
  • The Accidental Data Scientist: Big Data Applications and Opportunities for
           Librarians and Information Professionals
    • Pages: 547 - 549
      Abstract: Library Management, Volume 36, Issue 6/7, Page 547-549, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:57Z
      DOI: 10.1108/LM-06-2015-0043
  • Cultural Heritage Information: Access and Management
    • Pages: 549 - 550
      Abstract: Library Management, Volume 36, Issue 6/7, Page 549-550, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:49Z
      DOI: 10.1108/LM-06-2015-0044
  • Preserving Complex Digital Objects
    • Pages: 550 - 551
      Abstract: Library Management, Volume 36, Issue 6/7, Page 550-551, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:50Z
      DOI: 10.1108/LM-06-2015-0045
  • Designing a Successful KM Strategy - A Guide for the Knowledge Management
    • Pages: 551 - 553
      Abstract: Library Management, Volume 36, Issue 6/7, Page 551-553, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:46Z
      DOI: 10.1108/LM-06-2015-0046
  • More Library Mashups: Exploring New Ways to Deliver Library Data
    • Pages: 553 - 554
      Abstract: Library Management, Volume 36, Issue 6/7, Page 553-554, August 2015.

      Citation: Library Management
      PubDate: 2015-07-29T12:06:48Z
      DOI: 10.1108/LM-06-2015-0047
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