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Journal Cover Library Management
  [SJR: 0.642]   [H-I: 17]   [806 followers]  Follow
    
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0143-5124
   Published by Emerald Homepage  [312 journals]
  • Current and required competencies of university librarians in Pakistan
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose The purpose of this research was to find out the perception of university librarians about the current and required competencies. Main focus of this study is to identify the current rank and to point out the benchmark for competencies of library professionals at public universities in Pakistan. Design/methodology/approach Quantitative research design is used for the conduct of the current study. A structured questionnaire was used to collect data. The Special Libraries Association (SLA) instrument “Competencies for Information Professionals of the 21st Century” was used to design the questionnaire. A paired sample t-test is used to establish whether there is any noteworthy distinction between the current and required levels of skills. Inferential statistic was also used and Independent Sample T-test and ANOVA was used to identify the difference in perception on the basis of different demographic variables. Findings There is a significant gap between the perceptions of university librarians about their present skills and required skills. Present level of skills is lower than the desired level of competence. There is no significant relationship between the length of job (i.e. experience), grade and skills of academic librarians. But in case of gender, male has higher score on current level of competencies while female has higher score on required level of skills. Originality/value The findings of this study are helpful for universities in the recruitment, management, and training of their librarians on the basis of required skills. Furthermore it will be useful for librarians in their career planning and continuing education and library schools to revise their curriculum in accordance with needs.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:12Z
      DOI: 10.1108/LM-03-2016-0017
       
  • Current and required competencies of university librarians in Pakistan
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose The purpose of this research was to find out the perception of university librarians about the current and required competencies. Main focus of this study is to identify the current rank and to point out the benchmark for competencies of library professionals at public universities in Pakistan. Design/methodology/approach Quantitative research design is used for the conduct of the current study. A structured questionnaire was used to collect data. The Special Libraries Association (SLA) instrument “Competencies for Information Professionals of the 21st Century” was used to design the questionnaire. A paired sample t-test is used to establish whether there is any noteworthy distinction between the current and required levels of skills. Inferential statistic was also used and Independent Sample T-test and ANOVA was used to identify the difference in perception on the basis of different demographic variables. Findings There is a significant gap between the perceptions of university librarians about their present skills and required skills. Present level of skills is lower than the desired level of competence. There is no significant relationship between the length of job (i.e. experience), grade and skills of academic librarians. But in case of gender, male has higher score on current level of competencies while female has higher score on required level of skills. Originality/value The findings of this study are helpful for universities in the recruitment, management, and training of their librarians on the basis of required skills. Furthermore it will be useful for librarians in their career planning and continuing education and library schools to revise their curriculum in accordance with needs.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:12Z
      DOI: 10.1108/LM-03-2016-0017
       
  • Contributing factors in knowledge sharing for performance of university
           students in teachers’ training programs
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose This study stated effects of independent variables of trust, social networks, and information and communication technologies on explicit and tacit knowledge. Further, it explained contributions of explicit and tacit knowledge to performance in academic environment. Design/methodology/approach This study is based on research model of hypothetical relationships of various criterion and predictor variables. Structural Equation Model was used in which research model was analyzed by using Confirmatory Factor Analysis (CFA). Findings Some criterion variables were observed for predictor variables of explicit and tacit knowledge. It was observed that explicit knowledge contributed indirectly and tacit knowledge contributed directly to overall performance. Current research explained explicit and tacit knowledge as contributors for performance. It also explained effects and patterns of explicit and tacit knowledge toward performance. Originality/value This research highlighted that the effects of contributing factors for explicit and tacit knowledge have variations in response to socio-economic and geo-political circumstances. These variations can be expected from other issues like use and access of information and communication technologies. But contributing pattern of knowledge for performance remains same.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:11Z
      DOI: 10.1108/LM-09-2016-0067
       
  • Contributing factors in knowledge sharing for performance of university
           students in teachers’ training programs
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose This study stated effects of independent variables of trust, social networks, and information and communication technologies on explicit and tacit knowledge. Further, it explained contributions of explicit and tacit knowledge to performance in academic environment. Design/methodology/approach This study is based on research model of hypothetical relationships of various criterion and predictor variables. Structural Equation Model was used in which research model was analyzed by using Confirmatory Factor Analysis (CFA). Findings Some criterion variables were observed for predictor variables of explicit and tacit knowledge. It was observed that explicit knowledge contributed indirectly and tacit knowledge contributed directly to overall performance. Current research explained explicit and tacit knowledge as contributors for performance. It also explained effects and patterns of explicit and tacit knowledge toward performance. Originality/value This research highlighted that the effects of contributing factors for explicit and tacit knowledge have variations in response to socio-economic and geo-political circumstances. These variations can be expected from other issues like use and access of information and communication technologies. But contributing pattern of knowledge for performance remains same.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:11Z
      DOI: 10.1108/LM-09-2016-0067
       
  • Training Needs of Paraprofessional Library Staff in University Libraries
           in South-East Nigeria.
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose This study investigated the training needs of paraprofessional library staff in university libraries in South East, Nigeria with the objective to find out their training needs, the training programmes available to them, their utilization of training opportunities, hindrances to their training and strategies for enhancing training for them. Design/methodology/approach The descriptive survey design and total enumeration technique were used for the study. The instrument for data collection was a questionnaire. The collected data were analyzed using frequency counts and percentages ad presented in tables for clarity. The population of the study was comprised of all the para-professional staff of the university libraries in South-East Nigeria. Findings Major findings showed that paraprofessional staff had a variety of training needs. The findings also showed that training opportunities available for them were very limited and that staff based their utilization on availability rather than need. Factors such as inadequate training facilities and lack of fund hindered training. Strategies that can enhance training were also indicated. Practical implications This study has practical implication as it is an empirical study conducted among paraprofessional library staff to identify their training needs, training opportunities available, utilization of training opportunities, hindrances to their training and strategies that can effectively enhance training for them. Originality/value looking at the objectives of the study and the fact that most researches are focused on librarians not the support staff (para-professionals), it will be useful to library administrators, the library professional field and planners of training programmes.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:09Z
      DOI: 10.1108/LM-03-2016-0019
       
  • Training Needs of Paraprofessional Library Staff in University Libraries
           in South-East Nigeria.
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose This study investigated the training needs of paraprofessional library staff in university libraries in South East, Nigeria with the objective to find out their training needs, the training programmes available to them, their utilization of training opportunities, hindrances to their training and strategies for enhancing training for them. Design/methodology/approach The descriptive survey design and total enumeration technique were used for the study. The instrument for data collection was a questionnaire. The collected data were analyzed using frequency counts and percentages ad presented in tables for clarity. The population of the study was comprised of all the para-professional staff of the university libraries in South-East Nigeria. Findings Major findings showed that paraprofessional staff had a variety of training needs. The findings also showed that training opportunities available for them were very limited and that staff based their utilization on availability rather than need. Factors such as inadequate training facilities and lack of fund hindered training. Strategies that can enhance training were also indicated. Practical implications This study has practical implication as it is an empirical study conducted among paraprofessional library staff to identify their training needs, training opportunities available, utilization of training opportunities, hindrances to their training and strategies that can effectively enhance training for them. Originality/value looking at the objectives of the study and the fact that most researches are focused on librarians not the support staff (para-professionals), it will be useful to library administrators, the library professional field and planners of training programmes.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:09Z
      DOI: 10.1108/LM-03-2016-0019
       
  • eLearning integration in the library: A case study
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose Monash University Library has embraced eLearning as a strategy in its contribution to information research and learning skills development within the university. This paper describes an evaluation of the implementation of the strategy with recommendations for sustaining and improving practice. Design/methodology/approach Monash University Library has embraced eLearning as a strategy in its contribution to information research and learning skills development within the university. This paper describes an evaluation of the implementation of the strategy with recommendations for sustaining and improving practice. Findings Findings suggest that library staff have gained knowledge and skills indicating a sustainable strategy. However, further work is required to sustain staff development and support staff requirements in the long term. Research limitations/implications This research is limited by its wide focus. Although this is mostly resolved through the use of multiple data collection methods, the thoroughness of the evaluation may have suffered while attempting to be comprehensive. Practical implications The conclusions of this evaluation as well as methods of its execution can be shared with other institutions wishing to produce eLearning resources in a sustainable and effective manner. Originality/value Monash University Library develops its eLearning resources in-house, whereas many other institutions outsource. The findings of this case study could be viewed as a positive indication of this in-house practice, which in turn might inform other organisations who are looking for a financially beneficial eLearning alternative.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:08Z
      DOI: 10.1108/LM-04-2016-0025
       
  • Effective techniques for the segmentation of academic library users
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose The purpose of this study is to examine how Australian academic librarians perceived effective techniques used to segment library users into smaller groups and the influencing factors for their perceptions of the used techniques. Design/methodology/approach An online survey was sent to 400 academic librarians in 37 Australian universities and 230 (57.5%) respondents completed and returned surveys. The descriptive and inferential statistics and content analysis method were used to analyse the collected data. Findings A variety of effective techniques were utilized to segment library users. Library variables such as number of staff and number of library branches and human capital variables such as education level, years of present position, formally studying marketing and attending a workshop on marketing in the last 5 years were significant predictors of perceptions of the effective segmentation techniques used, but this study indicates that other predictors such as number of different library professional positions and years involved in all library services and demographical variables made no difference. Practical implications This paper provides a useful overview of the effective techniques used to segment library users. Originality/value The value of this study is that librarians may utilise the results to better understand different techniques, to reflect on the effectiveness of the used techniques, to balance the weight of the influencing factors. This will enable them to segment library users more effectively in the future.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:07Z
      DOI: 10.1108/LM-07-2016-0052
       
  • Effective techniques for the segmentation of academic library users
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose The purpose of this study is to examine how Australian academic librarians perceived effective techniques used to segment library users into smaller groups and the influencing factors for their perceptions of the used techniques. Design/methodology/approach An online survey was sent to 400 academic librarians in 37 Australian universities and 230 (57.5%) respondents completed and returned surveys. The descriptive and inferential statistics and content analysis method were used to analyse the collected data. Findings A variety of effective techniques were utilized to segment library users. Library variables such as number of staff and number of library branches and human capital variables such as education level, years of present position, formally studying marketing and attending a workshop on marketing in the last 5 years were significant predictors of perceptions of the effective segmentation techniques used, but this study indicates that other predictors such as number of different library professional positions and years involved in all library services and demographical variables made no difference. Practical implications This paper provides a useful overview of the effective techniques used to segment library users. Originality/value The value of this study is that librarians may utilise the results to better understand different techniques, to reflect on the effectiveness of the used techniques, to balance the weight of the influencing factors. This will enable them to segment library users more effectively in the future.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:07Z
      DOI: 10.1108/LM-07-2016-0052
       
  • GLOBALIZATION, MODERNIZATION AND THE FUNCTIONALITY OF THE PUBLIC LIBRARY
           SYSTEM IN NIGERIA
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose The study particularly intends to find out the following: i. The functionality of the public libraries in the provision of needed information resources ii. The impact of the use of modern electronic gadget as the level of patronage iii. The influence of old technology on the use of the library iv. The globalization effect on the user behavior towards public libraries Design/methodology/approach The study adopted the descriptive survey design since the opinion; perceptions and observation of public library users were examined. Purposive sampling technique was used to select one hundred and eight five (185) respondents. A well-structured questionnaire was used to collect data from respondents. The instrument was validated by research experts in the area of test and measurement and in Library and Information Science research. A reliability test was carried out using twenty (25) academic library users in Delta State University, Abraka to establish a coefficient of 0.87 using Cranach Alpha. Data obtained were analysed using descriptive and inferential statistics for research questions while the Pearson Product Moment Correlation Coefficient Analysis and Linear Regression Analysis were used to test hypotheses. Findings The public libraries in Nigeria are functional and accessible There is inadequacy in modern ICT devices that aid information provision and dissemination The globalization and modernization has negatively impacted the patronage of public libraries The influence of deterritorialization has influenced user attitude towards regular use Globalization has made time and space much more closer, thereby reducing contact and interaction between library staff and users in the public library system Globalization and/or modernization has brought not only challenges to public libraries, but also opportunities to exploit. Research limitations/implications The findings of the study were drawn from one sampled area to represent the entirety of the country. The respondents were public library users who were found using public libraries, therefore less time was allocated to answering research instrument, thereby potentially and probably not responded to with utmost concern. Practical implications Public library functionality will be deterred if necessary actions are taken to improve the quality of service provision. There will likely be a reduced patronage of the public libraries if users not get most recent information as supposed. There is already a negative effect of globalization and modernization on the public library functionality There is an urgent need to update and modernize the public libraries across the nation for effective and efficient service delivery. Originality/value This research was carried out by author (Dr (Mrs) P.U. Otolo) and is fully individual. All authors cited were duly acknowledged.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:06Z
      DOI: 10.1108/LM-01-2016-0008
       
  • GLOBALIZATION, MODERNIZATION AND THE FUNCTIONALITY OF THE PUBLIC LIBRARY
           SYSTEM IN NIGERIA
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose The study particularly intends to find out the following: i. The functionality of the public libraries in the provision of needed information resources ii. The impact of the use of modern electronic gadget as the level of patronage iii. The influence of old technology on the use of the library iv. The globalization effect on the user behavior towards public libraries Design/methodology/approach The study adopted the descriptive survey design since the opinion; perceptions and observation of public library users were examined. Purposive sampling technique was used to select one hundred and eight five (185) respondents. A well-structured questionnaire was used to collect data from respondents. The instrument was validated by research experts in the area of test and measurement and in Library and Information Science research. A reliability test was carried out using twenty (25) academic library users in Delta State University, Abraka to establish a coefficient of 0.87 using Cranach Alpha. Data obtained were analysed using descriptive and inferential statistics for research questions while the Pearson Product Moment Correlation Coefficient Analysis and Linear Regression Analysis were used to test hypotheses. Findings The public libraries in Nigeria are functional and accessible There is inadequacy in modern ICT devices that aid information provision and dissemination The globalization and modernization has negatively impacted the patronage of public libraries The influence of deterritorialization has influenced user attitude towards regular use Globalization has made time and space much more closer, thereby reducing contact and interaction between library staff and users in the public library system Globalization and/or modernization has brought not only challenges to public libraries, but also opportunities to exploit. Research limitations/implications The findings of the study were drawn from one sampled area to represent the entirety of the country. The respondents were public library users who were found using public libraries, therefore less time was allocated to answering research instrument, thereby potentially and probably not responded to with utmost concern. Practical implications Public library functionality will be deterred if necessary actions are taken to improve the quality of service provision. There will likely be a reduced patronage of the public libraries if users not get most recent information as supposed. There is already a negative effect of globalization and modernization on the public library functionality There is an urgent need to update and modernize the public libraries across the nation for effective and efficient service delivery. Originality/value This research was carried out by author (Dr (Mrs) P.U. Otolo) and is fully individual. All authors cited were duly acknowledged.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:06Z
      DOI: 10.1108/LM-01-2016-0008
       
  • Change communication can be so simple!
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose Deliberate large-scale changes in libraries need an accompanying change management. One of the essential success factors of change management is the communication process, as insensitive communication, using e. g. ambiguous wording or inappropriate tonality can cause great damage throughout the change process. Expert interviews with library managers did show that this change communication does not have to be something elaborate and outstanding using all new technological possibilities, but can be kept simple as the most important factors are to give enough information and to get into a conversation, a personal dialogue with team members. This article shows the details of a change communication style which enables leaders to cope with deliberate large-scale changes. Design/methodology/approach The Empathic Change Communication Style (ECCo-Style) will be analyzed and described on the basis of an extensive literature research as well as a qualitative research on practical experiences of leaders of different hierarchical levels of academic and public libraries during change processes. Findings The leader’s own action – and with this his or her communication style – has a signalling effect on team members of which each leader needs to be aware of and which can be used to release an enormous pulse, especially during change processes. Originality/value This Empathic Change Communication Style (ECCo-Style) is newly designed.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:04Z
      DOI: 10.1108/LM-01-2016-0006
       
  • Change communication can be so simple!
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose Deliberate large-scale changes in libraries need an accompanying change management. One of the essential success factors of change management is the communication process, as insensitive communication, using e. g. ambiguous wording or inappropriate tonality can cause great damage throughout the change process. Expert interviews with library managers did show that this change communication does not have to be something elaborate and outstanding using all new technological possibilities, but can be kept simple as the most important factors are to give enough information and to get into a conversation, a personal dialogue with team members. This article shows the details of a change communication style which enables leaders to cope with deliberate large-scale changes. Design/methodology/approach The Empathic Change Communication Style (ECCo-Style) will be analyzed and described on the basis of an extensive literature research as well as a qualitative research on practical experiences of leaders of different hierarchical levels of academic and public libraries during change processes. Findings The leader’s own action – and with this his or her communication style – has a signalling effect on team members of which each leader needs to be aware of and which can be used to release an enormous pulse, especially during change processes. Originality/value This Empathic Change Communication Style (ECCo-Style) is newly designed.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:04Z
      DOI: 10.1108/LM-01-2016-0006
       
  • The dance of change in libraries: A case study of FUM libraries merger in
           Iran
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose To determine the effect of individual and organizational dimensions on creating the resistance to change according to the role of unlearning and knowledge stickiness in merging of libraries as planned change. Design/methodology/approach Borrowing from the Lewin’s field theory, knowledge stickiness theory and unlearning the framework of planned change process designed. The paper opted for a survey study using the questionnaire, 5 depth interviews and focus group discussion with librarians, middle and senior managers. Findings The paper provides empirical insights about pattern of planned change in the FUM library. The role of knowledge stickiness and unlearning factors associated with process of planned change. It suggests that successful change act as overcoming forces of unlearning to knowledge stickiness on two dimensions: individual and organizational. Research limitations/implications Because of the chosen research case, the research results may lack statistical generalizability. Therefore, researchers are encouraged to test the proposed propositions further. Originality/value The importance of managing obsolescence knowledge in individual and organizational dimensions in process of planned change is highlighted as managerial point of view.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:03Z
      DOI: 10.1108/LM-07-2016-0055
       
  • The dance of change in libraries: A case study of FUM libraries merger in
           Iran
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose To determine the effect of individual and organizational dimensions on creating the resistance to change according to the role of unlearning and knowledge stickiness in merging of libraries as planned change. Design/methodology/approach Borrowing from the Lewin’s field theory, knowledge stickiness theory and unlearning the framework of planned change process designed. The paper opted for a survey study using the questionnaire, 5 depth interviews and focus group discussion with librarians, middle and senior managers. Findings The paper provides empirical insights about pattern of planned change in the FUM library. The role of knowledge stickiness and unlearning factors associated with process of planned change. It suggests that successful change act as overcoming forces of unlearning to knowledge stickiness on two dimensions: individual and organizational. Research limitations/implications Because of the chosen research case, the research results may lack statistical generalizability. Therefore, researchers are encouraged to test the proposed propositions further. Originality/value The importance of managing obsolescence knowledge in individual and organizational dimensions in process of planned change is highlighted as managerial point of view.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:03Z
      DOI: 10.1108/LM-07-2016-0055
       
  • When the Nation is in Crisis: Libraries Respond
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose This research aims to shed light on the role of libraries as community institutions by reflecting on the experience of the Ferguson Municipal Public Library (FMPL), Missouri, USA, during the time of social unrest in the summer of 2014. The research explores the traditional and non-traditional roles of libraries during times of social unrest while focusing on relevant areas of crisis management preparedness and competencies necessary during crisis. Design/methodology/approach The study adopts a qualitative approach in investigating the research problem and uses the case study method to collect relevant data Findings This paper reports on the experience of the FMPL staff during this time. Their experience of what happened, how they dealt with it, and what their expectations were after the crisis are all documented Research limitations/implications Practical implications Originality/value Several scholars have studied how public libraries respond to disasters, yet little is known about whether public libraries proactively engage in community-wide disaster planning, and if so, what is the nature of those partnerships.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:02Z
      DOI: 10.1108/LM-05-2016-0043
       
  • When the Nation is in Crisis: Libraries Respond
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose This research aims to shed light on the role of libraries as community institutions by reflecting on the experience of the Ferguson Municipal Public Library (FMPL), Missouri, USA, during the time of social unrest in the summer of 2014. The research explores the traditional and non-traditional roles of libraries during times of social unrest while focusing on relevant areas of crisis management preparedness and competencies necessary during crisis. Design/methodology/approach The study adopts a qualitative approach in investigating the research problem and uses the case study method to collect relevant data Findings This paper reports on the experience of the FMPL staff during this time. Their experience of what happened, how they dealt with it, and what their expectations were after the crisis are all documented Research limitations/implications Practical implications Originality/value Several scholars have studied how public libraries respond to disasters, yet little is known about whether public libraries proactively engage in community-wide disaster planning, and if so, what is the nature of those partnerships.
      Citation: Library Management
      PubDate: 2016-11-09T12:14:02Z
      DOI: 10.1108/LM-05-2016-0043
       
  • Differentiation in organizational structures of university libraries in
           Pakistan
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose Differentiation is important dimension of organizational structure as it is the building block of organizational structure upon which organizations are based. This study has investigated the nature of differentiation in central libraries of leading universities in Pakistan. Design/methodology/approach Concurrent mixed methods design was used to carry out this research. Structured questionnaire, content analysis of organizational documents and observation of library section were used to collect data for this study. Findings Majority of libraries have divided the entire library operations into five to eight departments and acquisition, circulation and periodical sections are created in almost all the libraries included in the sample. Unity of command principle is applied at section level but dual chain of command is prevalent for personnel working below these two hierarchical levels as they have to report to both section head and library head. In majority of libraries, average span of control ranges from five to ten personnel for library head and from six to seven personnel for section head. Originality/value No such study is conducted in Pakistan. This study has identified the levels of differentiation and will guide academic library executives in creating balance in the levels of differentiation to accomplish the objectives of the organization
      Citation: Library Management
      PubDate: 2016-11-09T12:14:00Z
      DOI: 10.1108/LM-05-2016-0045
       
  • Differentiation in organizational structures of university libraries in
           Pakistan
    • Abstract: Library Management, Volume 37, Issue 8/9, November 2016.
      Purpose Differentiation is important dimension of organizational structure as it is the building block of organizational structure upon which organizations are based. This study has investigated the nature of differentiation in central libraries of leading universities in Pakistan. Design/methodology/approach Concurrent mixed methods design was used to carry out this research. Structured questionnaire, content analysis of organizational documents and observation of library section were used to collect data for this study. Findings Majority of libraries have divided the entire library operations into five to eight departments and acquisition, circulation and periodical sections are created in almost all the libraries included in the sample. Unity of command principle is applied at section level but dual chain of command is prevalent for personnel working below these two hierarchical levels as they have to report to both section head and library head. In majority of libraries, average span of control ranges from five to ten personnel for library head and from six to seven personnel for section head. Originality/value No such study is conducted in Pakistan. This study has identified the levels of differentiation and will guide academic library executives in creating balance in the levels of differentiation to accomplish the objectives of the organization
      Citation: Library Management
      PubDate: 2016-11-09T12:14:00Z
      DOI: 10.1108/LM-05-2016-0045
       
  • Sustainability – it’s everyone’s job
    • First page: 286
      Abstract: Library Management, Volume 37, Issue 6/7, August 2016.
      Purpose Sustainability in building planning is growing in importance, and in the awareness of designers and users. Focus is mostly on the macro level of overall building design, with few efforts targeting micro-level aspects. This case study explores sustainability issues with regard to Library buildings, services, and operations using the experience of the Hong Kong University of Science and Technology Library. Design/methodology/approach This paper focuses on the design, operation, and maintenance of the physical infrastructure. It further discusses the impact of changing organizational models on the sustainability of the facility and environment. Sustainability efforts at HKUST Library provide examples throughout. Findings Too often there is little focus on sustainability efforts beyond the two poles of new building design and the recycling of consumables. It is also important to position sustainable planning and design throughout the various Library processes, with an emphasis on issues relating to the physical building and infrastructure. Having a slogan, like “Sustainability - It's Our Shared Responsibility” will be ineffective without making it part of concrete elements like expected job duties, and incorporating it as an expected element of process design. Originality/value The experience of HKUST library is an exemplar of the growing combined focus on macro- and micro-sustainability efforts throughout and organization. Changes in management and operations can lead to notable sustainability benefits, along with an improved learning environment and an improved standard of facilities quality and care.
      Citation: Library Management
      PubDate: 2016-09-28T11:15:19Z
      DOI: 10.1108/LM-04-2016-0024
       
  • Strategies for sustainable services in academic libraries
    • First page: 298
      Abstract: Library Management, Volume 37, Issue 6/7, August 2016.
      Purpose To explore distinctive yet simple strategies for sustainability in academic libraries focusing on structured communication templates for stakeholders, pre-planned daily programming, and regularized, self-sustaining staff development. Design/methodology/approach Case study of unique strategies implemented at Nanyang Technological University Libraries. Findings Each of the three strategies have been successfully launched though they are at various stages of maturity. The first two strategies (structured communication templates and daily programming) have been implemented quite recently, whereas the staff development programme has been running for some time. Findings indicate that sustainability in all of these cases is directly linked to good planning which either minimizes daily, weekly or monthly work, and/or helps to clarify goals and focus action. Practical implications These strategies are feasible, transferable, malleable, and impactful such that other academic libraries with varying staffing structures can adopt and adjust them to their local needs Originality/value Implementing simple sustainable services and strategies can have real impact and can provide alternatives to large-scale projects that may be too resource intensive for many to undertake on a regular basis.
      Citation: Library Management
      PubDate: 2016-09-28T11:15:18Z
      DOI: 10.1108/LM-05-2016-0038
       
  • Establishing sustainable and scalable workflows for cataloging and
           metadata services
    • First page: 308
      Abstract: Library Management, Volume 37, Issue 6/7, August 2016.
      Purpose Academic and research libraries have been experiencing a lot of changes over the last two decades. Our users have become technology savvy and want to discover and use library collections via web portals instead of coming to library gateways. To meet these rapidly changing users’ needs, academic and research libraries are busy identifying new service models and areas of improvement. Cataloging and metadata services units in academic and research libraries are no exception. As discovery of library collections largely depends on the quality and design of metadata, cataloging and metadata services units must identify new areas of work and establish new roles by building sustainable workflows that utilize available metadata technologies. Design/methodology/approach This paper discusses a list of challenges that academic libraries’ cataloging and metadata services units have encountered over the years, and ways to build sustainable workflows, including collaborations between units in and outside of the institution, and in the cloud; tools, technologies, metadata standards and semantic web technologies; and most importantly, exploration and research. The paper also includes examples and uses cases of both traditional metadata workflows and experimentation with linked open data that were built upon metadata technologies and will ultimately support emerging user needs. Findings To develop sustainable and scalable workflows that meet users’ changing needs, cataloging and metadata professionals need not only to work with new information technologies, but must also be equipped with soft skills and in-depth professional knowledge. Originality/value This paper discusses how cataloging and metadata services units have been exploiting information technologies and creating new scalable workflows to adapt to these changes, and what is required to establish and maintain these workflows.
      Citation: Library Management
      PubDate: 2016-09-28T11:15:09Z
      DOI: 10.1108/LM-04-2016-0031
       
  • Sustainable library services for all
    • First page: 317
      Abstract: Library Management, Volume 37, Issue 6/7, August 2016.
      Purpose This paper will explore the need to create greater accessibility in libraries through the lens of sustainability. Design/methodology/approach Exploration of various types of theories including disability theory and sustainability as applied to business structure. Findings Using a two tiered approach, that of disability theory and sustainability, can create a useful framework for addressing issues of sustainable accessibility. Originality/value Accessibility is a major concern in libraries and creating a sustainable approach rather than utilizing a one size fits all angle will create better library buildings, spaces, and services. This paper focuses on discussing these issues in a way that allows for readers to come away with ideas about how to start shifting attitudes and programs towards a greater degree of sustainable accessibility.
      Citation: Library Management
      PubDate: 2016-09-28T11:15:08Z
      DOI: 10.1108/LM-04-2016-0030
       
  • Diversity within unity: jazzing up sustainable information literacy teams
    • First page: 326
      Abstract: Library Management, Volume 37, Issue 6/7, August 2016.
      Purpose The purpose of this paper to show how one medium sized research library sustainably delivers large scale integrated library instruction via team efforts that allow for (and encourage) librarians diverse teaching approaches within a unified team Design/methodology/approach This paper examines an individual case within the context of library and management research literature. Findings A self-managed library instruction team, using agreed upon learning outcomes and supported by good infrastructure, communication skills and tools, and within administration supportive of professional development and experimentation can sustainably delivery high volume, high quality library instruction. Research limitations/implications Practical implications This paper may help other libraries learn how to develop their own self-managed teams to deliver sustainable high volume, high quality library instruction. Originality/value This paper contributes to the literature on self-managed teams in librarianship and especially self-managed teams to deliver sustainable high volume information literacy. It also contributes to the small pool of literature using the jazz metaphor in library instruction.
      Citation: Library Management
      PubDate: 2016-09-28T11:15:16Z
      DOI: 10.1108/LM-05-2016-0039
       
  • If you build it, will they sort it? Compost collection in the Academic
           Library learning commons
    • First page: 340
      Abstract: Library Management, Volume 37, Issue 6/7, August 2016.
      Purpose To share one uncommon way that an academic library moved toward more sustainable library operations and to share lessons learned in the implementation of a compost collection program in an academic library. Design/methodology/approach Case study Findings The right collaboration is critical to successfully implementing a library composting program and challenges like working around supply purchasing hurdles, reducing contamination in the collection bins, and working out appropriate assessment techniques may be encountered. Practical implications Academic libraries can implement compost collections program if the proper infrastructure exists and the appropriate partnerships are established. Originality/value Very little published literature exists on implementing composting program in libraries of any kind. This case study helps to build that body of literature.
      Citation: Library Management
      PubDate: 2016-09-28T11:15:17Z
      DOI: 10.1108/LM-04-2016-0026
       
  • Libraries creating sustainable services during community crisis:
           documenting Ferguson
    • First page: 352
      Abstract: Library Management, Volume 37, Issue 6/7, August 2016.
      Purpose Throughout history various social movements have galvanized the masses to actualize a more inclusive and humane world. It is through libraries and archives that we can revisit those moments in time to better understand the past and hopefully build a better future. Issues of sustainability within libraries and archives collecting traditional materials from important historical events still create somewhat of a challenge, but with advancements of technologies and workflows, we are now better equipped to manage and preserve those items. Design/methodology/approach However, in terms of the historical importance of the content from recent protests against police violence, the question arises of how does one create sustainable processes on materials that are captured on temporal technologies or how does an institution create trust where protesters and activists will freely place their content in a digital archive? Findings Washington University in St. Louis Libraries’ project Documenting Ferguson, is attempting to tackle some of those challenging questions and working through the implications of a non-traditional social movement’s impact on archival collection building and future research, teaching, and learning. Originality/value Archive building in real time
      Citation: Library Management
      PubDate: 2016-09-28T11:15:13Z
      DOI: 10.1108/LM-06-2016-0049
       
  • The only constant is change: evolving the library support model for
           research at the University of Melbourne
    • First page: 363
      Abstract: Library Management, Volume 37, Issue 6/7, August 2016.
      Purpose This paper will look at our journey and approach to responding to the needs of researchers in an academic library Design/methodology/approach Research practice continues to evolve, technology is advancing at a rapid pace and the volume of research data produce is unprecedented in human history. To add complexity to the equation legislative requirements are being introduce to make data and research output available in open ways to be accountable for public funding. Findings It is within this context the Academic Library is well positioned with its foundation as a keeper and curator of knowledge to support and add value to the research endeavor. While many of the traditional roles in the Library are still relevant it is clear that new skills and capability are required to be responsive (and proactive) to the needs of institutional researchers. At the University of Melbourne we have has looked closely at what value we can bring to the research endeavor in a meaningful and sustainable manner. The Library has established the Research Information Management group to consolidate and expand the University Library’s capability and capacity to deliver cohesive and visible research support services. Originality/value This paper will look at our journey and approach to responding to the needs of researchers in an academic library.
      Citation: Library Management
      PubDate: 2016-09-28T11:15:15Z
      DOI: 10.1108/LM-04-2016-0027
       
  • More than just a green building – developing green strategies at the
           Chinese University of Hong Kong Library
    • First page: 373
      Abstract: Library Management, Volume 37, Issue 6/7, August 2016.
      Purpose The slogan “Go Green” has been embraced by a range of organizations including businesses and universities in recent decades. Within higher education academic libraries, as a key service unit in their parent institution, have an important role to play in supporting this mission. We have seen many academic libraries strive to “Go green” by designing a green library, whether a new build or renovation. Design/methodology/approach This paper discusses how the Chinese University of Hong Kong (CUHK) Library formulates, develops and implements its green strategy and how the strategy has gradually reshaped its services. First we consider how the concept of sustainability has affected services provided by academic libraries, and why green strategies are a practical and feasible approach. We then use CUHK Library as a case study, siting the development of its green strategies in the context of, the University’s approach to sustainability and the wider CUHK community, and ultimately the Library’s overall strategic plan. The third section describes how the Library implements its green strategies in different areas, from the daily operation of library offices and services offered to users, to the planning of a library extension and broader sustainability initiatives. Issues of evaluation are discussed and we conclude the paper with future plans. Findings There are very few academic libraries in the United States that are LEED (Leadership in Energy & Environmental Design) certified. Originality/value We argue that pursuing a green building may not be the strategic focus for many academic libraries. In taking a more holistic approach to sustainability through practical measures, academic libraries need to formulate and develop wider green strategies beyond a green building. “Go Green” impacts not only our attitudes towards the environment but also changes the way academic libraries serve their users and community.
      Citation: Library Management
      PubDate: 2016-09-28T11:15:11Z
      DOI: 10.1108/LM-05-2016-0041
       
  • Delivering a shared library management system for Wales
    • First page: 385
      Abstract: Library Management, Volume 37, Issue 6/7, August 2016.
      Purpose A case study of the Wales Higher Education Libraries Forum (WHELF) project to procure and implement a shared library management system (LMS) for all universities in Wales, together with the National Health Service Libraries in Wales and the National Library of Wales. In particular, explore the drivers to this collaboration, outline the benefits achieved and the framework to realise further benefits. Design/methodology/approach Case study review of the process, together with a review of literature on consortia and library management systems. Findings Wales Higher Education Libraries Forum has developed into a more mature consortium through procuring and implementing a shared library management system. The process has delivered tangible benefits and is driving more work to realise further benefits. Research limitations/implications As the WHELF Shared LMS project is only nearing the end of the implementation phase, many of the anticipated operational benefits cannot be reported. Practical implications Useful case study for other consortia or potential consortia. Originality/value WHELF is in vanguard of consortia developments in the UK, and this is the first case study of the project.
      Citation: Library Management
      PubDate: 2016-09-28T11:15:13Z
      DOI: 10.1108/LM-04-2016-0032
       
 
 
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