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Journal Cover Library Management
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   Hybrid Journal Hybrid journal (It can contain Open Access articles)
     ISSN (Print) 0143-5124
     Published by Emerald Homepage  [308 journals]   [SJR: 0.646]   [H-I: 10]
  • Informing library research with focus groups: the potential of seven
           alternative strategies to enhance participant interaction
    • Authors: Graham R. Walden et al
      Abstract: Library Management, Volume 35, Issue 8/9, September 2014. Purpose Demonstrate alternative strategies to enhance participant interaction in library focus groups. Design/methodology/approach Descriptive alternatives strategies are suggested as techniques to enhance participant interaction in library focus groups. Findings There are no findings as such, rather this is an article which suggests different approaches than have hitherto be tried in library focus groups. Originality/value There has not been a similar article or set of proposed alternative strategies on this subject in so far as library focus groups are concerned.
      PubDate: Fri, 19 Sep 2014 23:52:57 GMT
       
  • Mapping the future: 陰陽(yin yang) career development
           collaboration
    • Authors: JoAnne Sparks et al
      Abstract: Library Management, Volume 35, Issue 8/9, September 2014. Purpose 陰陽 (yīnyáng in Pinyin) is about interconnectedness rather than opposites. Our paper highlights how collaboration connects and strengthens our efforts across the sector and reinforces how the sum of the parts is greater than any one university alone. This paper shares the experience of conducting a collaborative project with three universities. It illustrates the fine balancing act of collaboration (yin) with competition (yang) amongst three of Australia’s higher education institutions at a national level, with the aim of contributing to the career development of professionals in the fields of library services and eResearch. Design/methodology/approach Bond University, University of Western Australia and Griffith University have collaborated to develop a career mapping toolkit which builds on an earlier commissioned project completed by CAUDIT (Council of Australian IT Directors) focusing on enterprise information technology roles. This tri-institutional collaborative project reviews in detail the skills, knowledge and abilities of library and eResearch management roles in our respective organisations. Findings This project has been hugely rewarding for the initial three project partners who worked and collaborated well together, successfully completing project goals within agreed timeframes. Looking forward, career pathing will become more widespread as managers receive the requisite training, take ownership of these activities and grow to fully realise the value and potential of active career management to team performance. Ultimately, the use of the career pathing toolkit will enhance career satisfaction of the individual which in turn will lift the productivity of the organisational unit. Research limitations/implications To ensure the ongoing viability of the career pathing toolkit, it is necessary to measure its relevance and effectiveness: (1) Each institution is confident in adopting / modifying the final product for internal use. This demonstrates confidence in the quality of the work produced by the other collaborators; (2) Adoption of the product by institutions which were not part of the initial collaboration; and (3) Willingness of another institution (not originally involved) to join the collaborative project and make a contribution. Practical implications The catalyst for collaboration between the three universities was realised when we saw an opportunity to address the important and pressing issue of career and workforce planning as a partnership project. Our main objective for collaboration was to achieve a more comprehensive and speedier project outcome. Originality/value The aim is to develop a toolkit that: • catalogues and maps the core professional roles needed in the next 2-3 years in our respective institutions; and • specifies the knowledge and experience required in each core professional area including where there is overlap. In essence, the career map provides a toolkit for identifying the knowledge areas and skills, abilities and competencies required for each core area (organised by career streams) and professional role.
      PubDate: Fri, 19 Sep 2014 23:52:57 GMT
       
  • Multiple constituencies model in the identification of library
           effectiveness
    • Authors: Susan A Henricks et al
      Abstract: Library Management, Volume 35, Issue 8/9, September 2014. Purpose Public libraries can benefit from understanding the perspectives of various stakeholders leading to the development of measures for decision making and competing for funding as well as demonstrating accountability. The purpose of this study is to examine library effectiveness from the perspective of multiple stakeholders from a list of indicators pertinent to today and to determine which are most important to a constituency of a single library and any differences among the various constituencies. Design/methodology/approach A survey that listed indicators of effectiveness for a public library was given to four stakeholder groups of a city library: employees, library board, library foundation members, and the public. Findings Of the 51 indicators, 39 comprised eight dimensions of effectiveness under the labels of: user experience, facility, digital collection, social media and board, community use, employees, administration, and collection management. The number of statistically significant differences was greatest between the library board and the public as well as the employees and the public. Originality/value Indicators of public library effectiveness have not been updated for the 21st century.
      PubDate: Fri, 19 Sep 2014 23:52:57 GMT
       
  • Improving academic library website accessibility for people with
           disabilities
    • Authors: Lisa Billingham et al
      Abstract: Library Management, Volume 35, Issue 8/9, September 2014. Purpose This paper explains how Edith Cowan University (ECU) library improved the accessibility of their website, aiming for Web Content Accessibility Guidelines (WCAG) Version 2.0 Level AA. It describes the results obtained. Design/methodology/approach Initial testing by consultants was conducted in October 2012. The website was defined as all webpages which appear part of the library website, including supplier webpages, plus pages from the university website and library website. Library staff applied the recommendations to pages which they could edit, and discussed the recommendations with suppliers to improve their product’s accessibility. The website was re-tested in June 2013. Findings ECU Library website failed WCAG 2.0 Level A standard in the initial testing and re-testing. Many individual pages which failed initially passed the re-test. The smallest improvement was seen in suppliers’ websites. Practical implications This paper could help libraries to improve website accessibility, as it covers negotiating with suppliers to upgrade their websites, plus upgrading editable webpages. It shows initial and re-test results, allowing libraries to compare their results to those of ECU. Legislation and guidelines state websites should be accessible to all users and organisations providing non-accessible websites risk being sued. Originality/value This study describes problems in upgrading academic library webpages and related supplier websites and organization website to improve accessibility for people with disabilities.
      PubDate: Fri, 19 Sep 2014 23:52:56 GMT
       
  • E-learning and information literacy at the University of Jos
    • Authors: Vicki Lawal et al
      Abstract: Library Management, Volume 35, Issue 8/9, September 2014. Purpose This article examines the potential role of information literacy within the changing context of the e-learning environment at the University of Jos in recent years. It focuses and emphasises the role of the University library in facilitating teaching and learning through the use of e-learning platforms in teaching information retrieval skills. The paper aims to identify gaps in students’ information skills that could be addressed through information literacy instruction. Design/methodology/approach The study employed a case study research design while the methodology involved the administration of structured questionnaires to the two groups of respondents. Findings Findings from the study provide useful insights to the skills challenges experienced by students and point to a need for effective collaboration between the library, faculty and management in order to promote a better approach to learning at the institution. Originality/value By emphasising the role of the library, the article contributes to previous studies on e-learning at the University and provides a basis for further research in this regard.
      PubDate: Fri, 19 Sep 2014 23:52:56 GMT
       
  • Institutions collaborating on an information literacy assessment tool
    • Authors: Sara Sharun et al
      Abstract: Library Management, Volume 35, Issue 8/9, September 2014. Purpose To create an information literacy (IL) instruction assessment tool that responds to the unique needs of individual institutions and provides a strategic and relevant model for assessing IL skills among undergraduate students. Design/methodology/approach The research team designed a post-test questionnaire comprised of two demographic questions, two open-ended questions, and a pool of skill-based multiple-choice questions mapped to ACRL Information Literacy Competency Standards for Higher Education. Participating librarians used a customized questionnaire to assess student learning at the end of their one-shot instruction sessions. Findings In their responses to the multiple-choice questions, students demonstrated a clear understanding of ethical use of information and a strong ability to select appropriate tools for accessing information sources. Student responses to the open-ended questions revealed a wide range of confidence and ability levels, and provided insight into the frequency, depth and breadth with which various ACRL Standards are being addressed in library sessions. Research limitations/implications This article reports on student responses to questions that have subsequently been identified as problematic; therefore, strong inferences cannot be made about student learning from these responses. Questions have since been improved with further revision. In addition, the sample sizes for individual questions were too small to be generalizable. Practical implications The intentional and strategic approach to the development of the assessment tool and its implementation is that it be practical and easy to implement for partner libraries. It is intended to make assessment of information literacy in the undergraduate context be assessable to all academic librarians who desire to participate. Originality/value This paper describes a unique assessment tool that is designed to be responsive to local needs and provide a cost-free assessment option for academic libraries.
      PubDate: Fri, 19 Sep 2014 23:52:55 GMT
       
  • Culture, politics and university library consortia in china and the U.S.:
           a comparative introduction to CALIS, GWLA and JULAC
    • Authors: D. E. Perushek et al
      Abstract: Library Management, Volume 35, Issue 8/9, September 2014. Purpose This study, using three university library consortia CALIS (China), GWLA (U.S.) and JULAC (Hong Kong) as examples, has two purposes: to compare the administration of three university consortia and to explore the cultural, educational and geopolitical forces that produce and shape university library consortia. Design/methodology/approach The methodology used reviewed published and proprietary documents, interviews and observation. Findings While the stated objectives are similar, the three vary markedly in size, funding source, and whether programming is a bottom-up decision or emanates from the central government. CALIS was started by China’s Ministry of Education, who also helps in setting programmatic agendas and appointing managers; GWLA came into existence through the efforts of a small group of university librarians, elect their own board and set programming in response to member needs and suggestions; JULAC, initiated by the university librarians in Hong Kong has some support from the government through bodies charged with the oversight of the universities. The differing educational systems also influence programming, for example in the relative importance member libraries place on preferential inter-library loan. Originality/value There are few comparative studies of library consortia found in Asia and the U.S. Comparative studies of consortia encourage an understanding of the benefits of different consortia models.
      PubDate: Fri, 19 Sep 2014 23:52:55 GMT
       
  • Interdisciplinary librarians: self-reported non-LIS scholarship and
           creative work
    • Authors: Susan E. Thomas et al
      Abstract: Library Management, Volume 35, Issue 8/9, September 2014. Purpose To interpret and discuss survey results of a study of academic librarians’ scholarship and creative work outside of library and information science in order to reveal some librarians’ motivations to perform such work as well as their perceptions of administrators’ attitudes towards it. Design/methodology/approach The authors published a link to a qualitative survey instrument on COLLIB-L and ULS-L, the email lists for the College Libraries section and the University Libraries section of ALA, asking that only academic librarians engaged in scholarship and creative work outside of library and information science participate. This paper is an exploratory analysis of the survey results. Findings Librarians reported that they produce such work for many reasons, including personal satisfaction, dynamic and successful liaison work, and ongoing commitment to scholarship and creative work. Academic librarians who produce non-LIS work do so with varying levels of support, and the recognition of such work is inconsistent among institutions. Originality/value The authors are the first to query American academic librarians specifically about their scholarship or creative work outside of library and information science. Managers and administrators will glean much about academic librarians’ attitudes towards such work and how it adds value to the library operation and institution. Findings could affect criteria for reappointment, promotion, and tenure.
      PubDate: Fri, 19 Sep 2014 23:52:54 GMT
       
  • “Making space” in practice and education: research support
           services in academic libraries
    • Authors: Mary Anne Kennan et al
      Abstract: Library Management, Volume 35, Issue 8/9, September 2014. Purpose How academic libraries support the research of their parent institutions has changed as a result of forces such as changing scholarly communication practices, technological developments, reduced purchasing power and changes in academic culture. We examine the professional and educational implications of current and emerging research support environments for academic libraries, particularly with regard to research data management and bibliometrics and discuss how do professionals and educators “make space” as new service demands arise' Design/methodology/approach The present paper uses data from a recent survey of research support provision by academic libraries in Australia, New Zealand, the UK and Ireland, (authors 2013), and provides additional in depth analysis of the textual responses to extend the analysis in the light of forces for change in higher education. The original online questionnaire surveyed current and planned research support in academic libraries, and constraints or support needs related to service developments. It was distributed to 219 institutions in Australia, New Zealand, the UK, and Ireland, and obtained 140 valid responses (response rate of 63.9%). Results were analyzed using descriptive statistics with thematic categorization and coding for the textual responses. Findings Most academic libraries surveyed are already providing or planning services in the focal areas of bibliometrics and data management. There was also increasing demand for other research support services, not the focus of the study, such as eresearch support, journal publishing platforms, and grant writing support. We found that while many academic libraries perceive increasing research support services as a “huge opportunity” they were constrained by gaps in staff skills, knowledge, and confidence and resourcing issues. With regard to staff education and training, it was reported they require a broader understanding of the changing research and scholarly landscape, the research cultures of different disciplines, and technological change. There was a near-universal support for development of more comprehensive, specialized, LIS education to prepare professionals for broader research support roles. Originality/value This further analysis of the implications of our survey in relation to influences such as economics, academic culture, technology, raises questions for both educators and practitioners about the future direction of the profession and how we collectively “make space” as new potential services arise.
      PubDate: Fri, 19 Sep 2014 23:52:54 GMT
       
  • 23 mobile things: self-directed and effective professional learning
    • Authors: Michael Stephens et al
      Abstract: Library Management, Volume 35, Issue 8/9, September 2014. Purpose The purpose of this paper is to examine the “Mobile 23 Things” survey results from the program offered by Guldborgsund-bibliotekerne (a public library in Denmark) and present the findings as support for professional development models to increase library staff familiarity with emerging technologies. Design/methodology/approach Using an integrated, exploratory approach, a Web-based survey tool, developed for a previous Learning 2.0 study, was adapted for this study, with survey questions translated English – Danish, and responses Danish – English. The data gathered from both pre- and post-program surveys are presented and analyzed. Findings The research results identify that 23 Mobile Things increases familiarity with movable technologies, promotes inclusive learning, and can be an effective model for delivering professional development. Originality/value This article reports on the first research study to evaluate the 23 Mobile Things model and provides evidence that this model of library staff professional development can be an overall beneficial experience that increases staff knowledge and expertise related to mobile devices and applications.
      PubDate: Fri, 19 Sep 2014 23:52:53 GMT
       
  • Leadership approaches of university library managers in Turkey
    • Authors: Umit Konya et al
      Abstract: Library Management, Volume 35, Issue 6/7, Page 486-494, August 2014. Purpose – Libraries need library leaders who are able to follow the changes and developments and keep pace with them, manage and shape the changes, bring theories and practices together, be solution-oriented, people-oriented, environment-oriented, well-appointed, successful, and creative, because of the rapid developments and continuous changes. In this context, it has become more important for library managers to improve their leadership skills. In the scope of this study, a questionnaire study has been conducted with staff working in 168 different university central libraries. Information form, consisting of 16 questions about librarians’ demographic characteristics and manager satisfaction and Multifactor Leadership Questionnaire is used for data accumulation. The purpose of this paper is to determine library managers’ leadership approaches in private and public university libraries of Turkey and to survey library staff's satisfaction with their managers. Design/methodology/approach – This research is a methodological and descriptive research. Original sample of this research consists of 168 university central library in total (103 public-65 private) and approximately 500 library employee 183 library employees from 20 public university central libraries (108 employees) and 13 private university central libraries responded. Multifactor Leadership Questionnaire, so sample of this research consists of 33 libraries and 183 questionnaire answers. 20.62 percent of the library employees of the target group had responded the Multifactor Leadership Questionnaire. Findings – In total, 183 employees (108 public and 75 private university central libraries) from 33 university central libraries are responded to Multifactor Leadership Questionnaire. Multiple responses were gained from 183 library employees of whom 57.4 percent (105) were female and 42.6 percent (78) were male. When the age distribution is concerned it has determined that 25.1 percent (46) of the participants were centered on 26-34 age group. Other age distributions are defined as in the following: ages 20-25, 19.7 percent (36); ages 31-35, 18.6 percent (34); ages 36-40, 13.7 percent (25); ages 41-45, 15.8 percent (29); and age 46 and over, 7.1 percent. Originality/value – As with all organizations, library managers with leadership qualities are needed in the field of library science. Organizational structures of libraries are constantly changing. Libraries need library leaders who are able to follow the changes and developments and keep pace with them, manage and shape the changes, bring theories and practices together, be solution-oriented, people-oriented, environment-oriented, well-appointed, successful, and creative, because of the rapid developments and continuous changes.
      PubDate: Tue, 12 Aug 2014 12:43:45 GMT
       
  • Innovative public library services – staff-less or
           staff-intensive'
    • Authors: Carl Gustav Johannsen
      Abstract: Library Management, Volume 35, Issue 6/7, Page 469-480, August 2014. Purpose – Several recent library innovations seem to make professional and clerical staff superfluous such as automated loan and delivery equipment, staff-less libraries open in 80 hours a week, and virtual services, enabling users to search the library catalogue and make reservations of library materials from their home address. The purpose of this paper is to examine whether such developments will necessarily lead to a situation where public libraries become self-service institutions or to what extent self-service and innovative staff-intensive library services can develop and co-exist. Furthermore, the paper will examine what challenges library leaders face and what they can do, and actually have done, to handle staff resistance and other related problems to the benefit of both the users, the local communities, and also, the staff, in particular, when introducing new and innovative services. Design/methodology/approach – The paper is based on the author's evaluations of two recent Danish library development projects. Both evaluations are based on empirical data and apply quantitative (questionnaires) as well as qualitative (interviews, observations) methods. Findings – The findings reveal that staff attitudes toward staff-less libraries, and – more surprising – also toward more staff-intensive practices have been somewhat reluctant and skeptical. The paper also presents leadership initiatives which have proved to handle such resistances constructively. Originality/value – The paper contains a first-hand report on the results of a recent (2011-2012) unique, full-scale, Danish public library development project, investigating the experiences with pro-active and guest-customer relationships within a public library setting.
      PubDate: Tue, 12 Aug 2014 12:43:43 GMT
       
  • Developing, evaluating and managing library with agile methods
    • Authors: Minna Niemi-Grundström
      Abstract: Library Management, Volume 35, Issue 6/7, Page 481-485, August 2014. Purpose – Agile methods often refer to software development methodology and practices used in software industry but the elements and principles of agile methods have been used also for operational development in various organizations. In general, the agile development process means an incremental work process that promotes the importance of customer satisfaction, collaboration, communication, teamwork, good quality and planned follow-up practices. The paper aims to discuss these issues. Design/methodology/approach – This paper first presents an overview of agile methods after which it addresses the most relevant ones for developing, evaluating and managing the academic library. The paper discusses the utilization of these methods in the context of an academic library presenting the case of Tampere University of Technology Library. Findings – After a short practical experience of implementing agility into development processes, the following elements of agility can be considered the most effective and relevant: appreciating the needs of the customers, eliminating the waste, quality assurance, ability to redesign and make decisions fast and empowering the team. Practical implications – The library of Tampere Univeristy of Technology made an early adoption of the methods in its development projects during 2012. The paper refers to concrete initiatives that have already been taken to improve development processes as well as discuss the challenges when applying agile methods in order to change quite traditional working culture. Originality/value – The paper discusses what the library can achieve by adapting a fresh approach for developing, evaluating and managing its operations and how the library staff can benefit from the agile way of working.
      PubDate: Tue, 12 Aug 2014 12:43:41 GMT
       
  • United we stand: quantitative and qualitative methods to assess
           cooperation
    • Authors: Paul Gabriele Weston et al
      Abstract: Library Management, Volume 35, Issue 6/7, Page 508-520, August 2014. Purpose – The purpose of this paper is to describe the quantitative and qualitative methods to assess the sustainability of cooperation models within research libraries networks in the humanities. Design/methodology/approach – Changing research environment and budget constraints currently are the main challenges of research libraries networks: to cope with this pressure libraries need to build collective capacity through a strong model of collaboration and partnership and foster closer interaction between actors both from the library and the external world. In order to build effective and efficient cooperation models research libraries networks will first need to share a common vision and a well-focused organisation. Nevertheless, a multi-level approach should help them to identify their core functional requirements, the specialised needs of their users and a flexible cooperation structure able to maintain the financial sustainability of the system. Findings – After illustrating the current challenges in the research libraries world, and how cooperation and collaboration issues have been connoting library management and activities, this work presents the methodology and the preliminary results of a research project which surveyed the URBS network, an international consortium of 12 libraries from academic and research institutions of several nations (Austria, Denmark, Finland, Great Britain, Italy, the Netherlands, Norway, Spain, Sweden, Switzerland, the USA) based in Rome, Italy. Originality/value – This paper will be of interest and value to other research library networks or consortia with an interest in the development of new organisational models, and in the evaluation and assessment of their sustainability.
      PubDate: Tue, 12 Aug 2014 12:43:39 GMT
       
  • Managing Burnout in the Workplace: A Guide for Information Professionals
    • Abstract: Library Management, Volume 35, Issue 6/7, Page 534-535, August 2014.
      PubDate: Tue, 12 Aug 2014 12:43:38 GMT
       
  • Marketing with Social Media: A LITA Guide
    • Abstract: Library Management, Volume 35, Issue 6/7, Page 535-536, August 2014.
      PubDate: Tue, 12 Aug 2014 12:43:38 GMT
       
  • Service decision-making processes at three New York state cooperative
           public library systems
    • Authors: Xiaoai Ren
      Abstract: Library Management, Volume 35, Issue 6/7, Page 418-432, August 2014. Purpose – The purpose of this paper is to look at the organizational structure and service provisions of cooperative public library systems in New York State. The study also seeks to ask questions of how cooperative public library systems decide what services to provide. Design/methodology/approach – Descriptive statistics, factor analysis and cluster analysis were applied on New York State public library systems’ 2008 annual reports to generate quantitative profiles of public library systems and their service transactions. Three cooperative public library systems displaying different service features were purposefully selected for further study of their service decision-making processes. The face-to-face and phone interviews were adopted in the study. Findings – Research findings from this study provide information on specific service variations across cooperative public library systems. The findings also provide differences of service decision-making processes in addition to the factors that might cause these differences. Originality/value – This study adds knowledge of public library systems’ management and organizational structures, therefore fills a knowledge gap on public library systems. It can also serve as the baseline for future studies using newer annual report data and therefore to study the changing roles and services of cooperative public library systems in New York State.
      PubDate: Tue, 12 Aug 2014 12:43:35 GMT
       
  • Records and Information Management
    • Abstract: Library Management, Volume 35, Issue 6/7, Page 533-534, August 2014.
      PubDate: Tue, 12 Aug 2014 12:43:35 GMT
       
  • Leadership in Libraries: A Focus on Ethnic-Minority Librarians
    • Abstract: Library Management, Volume 35, Issue 6/7, Page 529-532, August 2014.
      PubDate: Tue, 12 Aug 2014 12:43:33 GMT
       
  • Web Analytics Strategies For Information Professionals
    • Abstract: Library Management, Volume 35, Issue 6/7, Page 527-529, August 2014.
      PubDate: Tue, 12 Aug 2014 12:43:32 GMT
       
  • Automated storage and retrieval system: a time-tested innovation
    • Authors: Helen Heinrich et al
      Abstract: Library Management, Volume 35, Issue 6/7, Page 444-453, August 2014. Purpose – The purpose of this paper is to examine the ongoing life cycle of the world's first library Automated Storage and Retrieval System (ASRS) at the Oviatt Library at the California State University, Northridge (CSUN). Born from the pilot project at the California State University Chancellor's Office, CSUN's ASRS was inaugurated in 1991 and cost over $2,000,000 to implement. It survived a devastating 6.8 Northridge earthquake and protected the collection housed within. Almost 20 years later the CSUN ASRS underwent a major renovation of hardware. With the changing concept of library as space and the construction of Learning Commons at the Oviatt, the demand for ASRS capacity is higher than ever. Design/methodology/approach – In addition to the history and overview, the paper explores the major aspects of ASRS administration: specifications of storage layout and arrangement of the materials, collection policy for storing materials, communication of retrieval requests and ASRS interface and compatibility with successive Integrated Library Systems. Findings – The first ASRS served as proof of concept that a library collection does not lose its effectiveness when low-circulating materials are removed from the open stacks. Furthermore, with the changing concept of library as space and the construction of Learning Commons at the Oviatt, the provision of the nimble, just-in-time collection becomes paramount, and the demand for ASRS increases exponentially. Practical implications – Administrators and librarians who consider investing in ASRS will learn about the principles of storage organization, imperatives and challenges of its conception and long-term management on the example of CSUN. Originality/value – The paper carries unique qualities as it describes the formation and evolution of the world's first library ASRS. The visionary undertaking not only withstood the test of time and nature, it continues to play a pivotal role in Oviatt Library's adaption to the new generation of users’ demands and expectations.
      PubDate: Tue, 12 Aug 2014 12:43:27 GMT
       
  • Using strategic assessment to demonstrate impact: a case study at the
           HKUST learning commons
    • Authors: Gabrielle Ka Wai Wong
      Abstract: Library Management, Volume 35, Issue 6/7, Page 433-443, August 2014. Purpose – The purpose of this paper is to describe how the Hong Kong University of Science and Technology (HKUST) Library collected a rich set of assessment data for its Learning Commons (LC), and how it analyzed, summarized and presented the data to drive improvement as well as to demonstrate impact. Design/methodology/approach – The assessment targeted at exploring users’ perception of and experience in using the LCs. It employed multiple channels to collect data. It comprised of three student focus groups, and two questionnaire surveys for students and service partners, respectively. They were planned strategically, with clear objectives and a phase-by-phase design, so that the instruments can be fine-tuned based on the findings and experience of the previous one. Findings – The assessment collected a good amount of qualitative and quantitative data. It showed that the LCs had become a very important part of students’ campus life. Students’ experience reported through the focus groups and survey helped the Library to make a number of improvement in services and facilities. The result was tactfully presented to senior university administrators as a proof of the Library's impact. Practical implications – The case study showed how an assessment, when strategically planned, can generate findings that help libraries to demonstrate their capability and impact on students’ academic life. The methods applied in this case study can also be used by other functional areas. Originality/value – The assessment went beyond quantitative measures, it tapped into students’ experience. The paper illustrates how HKUST Library analyzed and presented the data to achieve results and changes. Other libraries may find this process helpful for future assessment planning.
      PubDate: Tue, 12 Aug 2014 12:43:21 GMT
       
  • Public administration approach
    • Authors: Jurgita Rudžionienė et al
      Abstract: Library Management, Volume 35, Issue 6/7, Page 495-507, August 2014. Purpose – The purpose of this paper is to define the problem and to initiate discussion on library evaluation as significant part of institutional evidence-based management from public administration approach. Design/methodology/approach – In order to fulfilling the purpose, special attention to present the concepts of valuing information, library performance evaluation, measurement, etc. is drawn, main evaluation functions are analysed. Economic aspects of information services vs intellectual ones are discussed. Consistent patterns and principles of public administration as well as possibilities of public administration influence in creation of systematic base of library performance evaluation as well as of information services impact to the user are analysed. Findings – The paper provides insights about different aspects of information services evaluation. Results of analysis of economic aspects of information services vs intellectual ones are presented, consistent patterns and principles of public administration, possibilities of public administration influence in creation of systematic base of library performance evaluation as well as of information services impact to the user possibilities are presented. Originality/value – The paper fulfills need to study how public administration could involve library evaluation as tool for evidence-based decision making.
      PubDate: Tue, 12 Aug 2014 12:43:19 GMT
       
  • Adjusting book budget divisions to improve advocacy
    • Authors: Michiel Erik Moll et al
      Abstract: Library Management, Volume 35, Issue 6/7, Page 521-526, August 2014. Purpose – Collection development is a key function of the university library, and is a collaborative effort. The purpose of this paper is to show how the Cape Peninsula University of Technology divides the budget between departments in such a way that it is seen as supporting key university initiatives and strategies. Design/methodology/approach – The paper outlines the development of a formula to be used to divide the budget equitably as well as changes done. Findings – The factors needed to develop this formula were those seen as mutually important by both parties, and even changes in university strategy could be reflected by adjusting the statistics and divisions within the formula. Research limitations/implications – This study was restricted to only one institution. Originality/value – The value lies in showing how what is usually seen as a purely administrative or operational tool, the book collection budget, can also be used as a tool to show support for key institutional strategies and prove library support for wider institutional changes and initiatives.
      PubDate: Tue, 12 Aug 2014 12:43:17 GMT
       
  • The Best 100 Free Apps for Libraries
    • Abstract: Library Management, Volume 35, Issue 6/7, Page 532-532, August 2014.
      PubDate: Tue, 12 Aug 2014 12:43:15 GMT
       
  • Self-management and information services delivery of library and
           information science professionals in federal universities in Nigeria
    • Authors: Ucha Mbofung
      Abstract: Library Management, Volume 35, Issue 6/7, Page 454-468, August 2014. Purpose – The purpose of this paper is to report on ongoing research examining the current level of self-management of library and information science (LIS) professionals in federal universities in Nigeria. The long-term objective of the study is to determine the effect of self-management on information services delivery of LIS professionals. Design/methodology/approach – A descriptive survey method was adopted to gather data from the LIS professionals in the selected 24 universities. The questionnaire was administered on 429 professionals (census) and all were received, processed, analysed and the results presented. Findings – The study reveals that majority of respondents have high level of self-management and applied relevant strategies that enabled them identify opportunities and act on them for personal and professional growth. Research limitations/implications – The study was limited to practising professionals in the federal university libraries but has implications for implementing continuing professional development for all professionals in similar institutions across Nigeria. Practical implications – The study places emphasis on professionals, library management and library schools that they cannot downplay the relevance of self-management in the workplace, consequently training should be ongoing. Originality/value – The future of LIS professionals has not been viewed in the light of adopting self-management competence on such a broad scale, and with a view to assessing how this skill can help change the perception of professionals to its relevant contribution to personal development and professional growth.
      PubDate: Tue, 12 Aug 2014 12:43:00 GMT
       
 
 
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