Journal Cover Library Management
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   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0143-5124
   Published by Emerald Homepage  [335 journals]
  • Editorial
    • Pages: 282 - 283
      Abstract: Library Management, Volume 39, Issue 5, Page 282-283, June 2018.

      Citation: Library Management
      PubDate: 2018-05-21T09:50:35Z
      DOI: 10.1108/LM-04-2018-0030
  • Democracy and libraries: symbol or symbiosis'
    • Pages: 284 - 294
      Abstract: Library Management, Volume 39, Issue 5, Page 284-294, June 2018.
      Purpose Libraries are frequently claimed to be essential to the functioning of a democratic society and to be symbols of intellectual freedom. The purpose of this paper is to explore the relationship between libraries, public libraries in particular, and democracy. Design/methodology/approach Data from the Democracy Index produced by the Economist Intelligence Unit and the International Federation of Library Associations and Institutions World Library Map are analysed to test the claimed symbiotic relationship between libraries and democracy. Findings The findings confirm that there is an identifiable symbiotic relationship between libraries and democracy as claimed, at least for public libraries, and considers some implications of that finding. Originality/value First analysis of worldwide data to test this hypothesis.
      Citation: Library Management
      PubDate: 2018-05-21T09:50:41Z
      DOI: 10.1108/LM-09-2017-0088
  • Information as currency, democracy, and public libraries
    • Pages: 295 - 306
      Abstract: Library Management, Volume 39, Issue 5, Page 295-306, June 2018.
      Purpose The purpose of this paper is to endorse the notion that information is the currency of democracy and explore the question of the public library’s role in promoting democracy through the provision of access to information. Design/methodology/approach A review of the literature and a case study are used. Findings From the early days of the public library, there has been a certain democratic paternalism in librarians’ views on public libraries, and ambivalence about the extent to which these libraries have provided information to the whole population. Despite this finding, the paper explores the public library’s role in providing information; the currency of information. Public libraries can contribute to the renewal of a democratic public sphere by providing free and ready access to knowledge and information, as well as safe and trusted social spaces for the exchange of ideas, creativity, and decision making. Originality/value The paper examines material from the dawn of the public library to current concerns about the role of these libraries in providing access to information, in revitalising citizenship and fostering democracy. It draws on the well-known example of the birth of democracy in South Africa and on discussions of public library neutrality and activism in contemporary France, describing limits on the achievements of libraries in these countries in the context of some current, promising examples from the USA, Britain, Denmark, and Australia.
      Citation: Library Management
      PubDate: 2018-05-21T09:50:37Z
      DOI: 10.1108/LM-08-2017-0078
  • Democracy, information, and libraries in a time of post-truth discourse
    • Pages: 307 - 321
      Abstract: Library Management, Volume 39, Issue 5, Page 307-321, June 2018.
      Purpose To serve their clients in a time of post-truth discourse and fake news, librarians need to understand the post-truth phenomenon. The purpose of this paper is to examine it, what is being done in response to it, and specifically what libraries can do. Design/methodology/approach Recent literature on the post-truth phenomenon was examined. Traditional assumptions about the role of libraries in promoting democracy were questioned and an alternative view was put forward. Libraries’ responses to the post-truth phenomenon were examined and critically discussed. Findings Traditional assumptions about the role of libraries and information and democracy are outdated. The susceptibility of people to false beliefs and the persistence of these beliefs in spite of corrective information, is the product of many factors, including the evolving media ecosystem and psychosocial processes which are the subject of ongoing empirical research. It not primarily an information or knowledge deficit, hence there are no simple antidotes to fake news. Libraries need to rethink their responses. Research limitations/implications The paper deals with very recent developments and relies heavily on informal online resources. Practical implications Relevant library activities are examined and suggestions are made for developing appropriate library responses. Originality/value At the time of writing this was the first attempt in the library management literature to engage in a systematic and thoughtful manner with the literature on the post-truth phenomenon.
      Citation: Library Management
      PubDate: 2018-05-21T09:50:27Z
      DOI: 10.1108/LM-06-2017-0061
  • The value of information in South Africa’s new democracy
    • Pages: 322 - 335
      Abstract: Library Management, Volume 39, Issue 5, Page 322-335, June 2018.
      Purpose The purpose of this paper is to trace and analyse the relationship between information and democracy in the old and in the new South Africa. The authors interrogate the applicability to the situation of the famous quotation attributed to Thomas Jefferson, “Information is the currency of Democracy”. Design/methodology/approach The authors frame the argument by analysing the differences in philosophy underpinning the state’s attitude to the free flow of information between the pre-democratic regime (often referred to as the Apartheid regime which came into power in 1948) and the current democratic state established in 1994. Findings While the philosophical approach between the two regimes is demonstrably different – the findings show the discontinuities – the authors also find evidence of continuities. The authors examine traces of recurrent patterns and propose reasons for their persistence. Originality/value Because South Africa is a very young democracy it presents unique opportunities for social scientists to analyse the unfolding of challenges and opportunities not readily apparent in mature democracies. The theme of the issue allowed us to study and observe the evolution and growth of policy related to the free flow of information, and also to examine the current drift between policy and practice.
      Citation: Library Management
      PubDate: 2018-05-21T09:50:39Z
      DOI: 10.1108/LM-09-2017-0087
  • Information is the currency of democracy: Japanese perspective
    • Pages: 336 - 342
      Abstract: Library Management, Volume 39, Issue 5, Page 336-342, June 2018.
      Purpose The purpose of this paper is to proffer the view that the activities of libraries in Japan are central to the democratic process. Design/methodology/approach This paper is a viewpoint. Findings This paper demonstrates librarians’ and library users’ views of libraries in the context of the notion that “information is the currency of democracy”. Originality/value This is the first English-language article on information as the currency of democracy in a Japanese context.
      Citation: Library Management
      PubDate: 2018-05-21T09:50:43Z
      DOI: 10.1108/LM-02-2018-0011
  • What is your contribution to the funder’s strategy'
    • Pages: 146 - 153
      Abstract: Library Management, Volume 39, Issue 3/4, Page 146-153, June 2018.
      Purpose The purpose of this paper is to describe the different positions and roles that German research libraries may have in their funding organizations: center or periphery, making a change with respect to the overall strategy or having just a strategy of their own; having strong communication links to the top management or just to their users. Design/methodology/approach Since 2008, the Joint Science Conference (Gemeinsame Wissenschaftskonferenz (GWK)) in Germany deals with all questions of research funding, science and research policy strategies and the science system which jointly affect the Federal Government and the Länder. For the big four German national research societies (Max-Planck, Helmhold, Fraunhofer, Leibnitz), the GWK formulated a set of performance indicators that are used to compare the different societies in a monitoring report published every year. Interestingly, there are several aspects affecting the libraries and their services and products, but the performance of the libraries (approximately 200) is not clearly mentioned. Findings An exemplary matrix is developed that can be adapted by all research libraries to show to which extent the research library is able to support and influence the level of different performance indicators and thereby to contribute to the overall goal of the organization. A graduated traffic light system is used to highlight which contributions in which areas can be expected from the research library. Research limitations/implications Research libraries are usually quite different from each other and there are not many tools to compare their contributions and to show their performance to the management level. In this paper, a method to show the influence and impact in the German research context is used, which may not be applicable to other countries with other research structures. Practical implications The paper identifies the importance of playing an essential role in the fulfillment of the overall strategic goals of the funding organization, especially for research libraries as there are usually special metrics to compare the big scientific research organizations in Germany. Social implications It is shown that there are simple ways to derive strategic goals and key figures and translate them into a benchmark and even use existing reports and systems. Originality/value The value of research libraries has usually been seen as supporting the research process for the users in the best possible way. As more competition arises between different research institutions or societies, the role of the library with respect to the contribution to the stakeholder’s strategy opens up another perspective.
      Citation: Library Management
      PubDate: 2018-01-17T01:47:38Z
      DOI: 10.1108/LM-10-2017-0112
  • Communicating value through strategic engagement
    • Pages: 154 - 165
      Abstract: Library Management, Volume 39, Issue 3/4, Page 154-165, June 2018.
      Purpose The purpose of this paper is to explore ways in which “library value” may be communicated in a university setting through more effective engagement with strategic planning and a broader array of campus partners. Design/methodology/approach This paper presents a case study of an academic library in which alignment with the university mission and strategic plan and alignment of library assessment efforts with the broader culture of assessment at the university have resulted in positive gains for the library in terms of campus engagement and recognition of library value. Findings This paper provides insights into successful strategies for improved communication of library value to senior leadership, new investment in library facilities, and enhanced opportunities for collaboration across the university on strategic initiatives including student success, innovation in teaching and scholarship, and community engagement. Originality/value This paper provides library leaders with new approaches to engagement with campus partners and senior academic leadership in promoting the library as a strategic resource worthy of investment in the twenty-first century.
      Citation: Library Management
      PubDate: 2018-01-17T01:47:26Z
      DOI: 10.1108/LM-09-2017-0093
  • Using data to strategically deploy staffing resources
    • Pages: 166 - 171
      Abstract: Library Management, Volume 39, Issue 3/4, Page 166-171, June 2018.
      Purpose The environmentally controlled library warehouse stores ten million collection items and its team of staff provides a delivery service to the students and researchers. Statistics show that the demand for the service was much higher than the forecast at the design stage and, as a result, the operationally intensive environment had bottlenecks and backlogs, which were affecting the service-level agreements. It was clear that the staffing levels were inadequate to meet the demand, so there was a need to capture data to enable evidence-based decision making to restructure and supplement staffing. The paper aims to discuss these issues. Design/methodology/approach Each of the activities undertaken by staff were observed and timed over extended periods, which resulted in detailed measurements for each elemental task. On the basis of known demand for services, the author was able to extrapolate these measurements to model the demand on services and, therefore, the staffing requirement for a whole year. Findings The author was able to provide evidence to show that the levels of staffing were inadequate and two further full-time equivalent staff were required. The data also highlighted specific areas that required higher and lower levels of resourcing than those were currently provided. Originality/value The research was motivated by operational need in an environment where meeting service-level agreements is a key performance indicator. The methods can be applied to many library activities and are especially applicable to repetitive or high-intensity tasks. It is equally valuable in library operations where there is a perception that staffing levels are inadequate but it is not clear how additional staffing should be deployed.
      Citation: Library Management
      PubDate: 2018-01-17T01:47:44Z
      DOI: 10.1108/LM-09-2017-0098
  • Integrating a creativity, innovation, and design studio within an academic
    • Pages: 172 - 187
      Abstract: Library Management, Volume 39, Issue 3/4, Page 172-187, June 2018.
      Purpose The purpose of this paper is to describe the efforts to set up a creativity, innovation, and design (CID) studio within an academic library. This paper will describe the reasons for creating a CID studio, assessment of the pilot study, and next steps. Design/methodology/approach The assessment used surveys, interviews, focus groups and observations of students and faculty to determine how well the CID fits into the library. Findings Initial findings indicate that the CID studio is a good fit within the library space as learning activities in it support collaboration, discovery, and integration of library services. However, noise issues, equipment needs, and expansion of space are key future needs. Research limitations/implications As libraries move from simple repositories of information to places of learning and collaboration, a CID studio space provides an opportunity to integrate learning opportunities with library services. Originality/value Through the first iteration, the CID has a unique and purposeful place within an academic library. It provides the opportunity for greater integration of library services. However, future iterations need to address key issues of space, equipment, and noise.
      Citation: Library Management
      PubDate: 2018-01-17T01:47:35Z
      DOI: 10.1108/LM-09-2017-0091
  • Building a timeless audiovisual collection: libraries and archives as
           repositories of oral history
    • Pages: 188 - 199
      Abstract: Library Management, Volume 39, Issue 3/4, Page 188-199, June 2018.
      Purpose Oral histories (OHs), as primary sources of information, are used as evidences of the past and inculcate human memory. It is a real testimony of our history. However, OHs are now neglected and somehow unpopular. Strategies must be done to make sure that OH projects should continue to be used as proofs. The purpose of this paper is to go back in time and review the OH in Asia, in the Philippines, and the collection at De La Salle University. Design/methodology/approach This study explores the OH collection of the DLSU Archives. Data are extracted from the Sierra library system. Extracted subjects are arranged alphabetically. They are presented and summarized below. Historical data coming from the correspondences kept at the archives are also used to understand how the collection accumulated and how they are being organized, classified, and used by the patrons. Literature reviews are also consulted to learn more about the background of OH in the Philippines. Findings A total of 176 subjects are identified. These subjects are selected on the basis of the Library of Congress Classification Scheme which is re-categorized according to the Philippine Standard Industrial Classification to identify which type of industry does each OH belong to. The category on professional, scientific and technical activities had 30 LCC-related subjects or 16.95 percent of the total number of subjects, next is 15.25 percent or 27 LCC-related subjects which comes from the arts, entertainment and recreation, and top three is Public Administration and Defense; Compulsory Security with 10.23 percent. Research limitations/implications This paper shares the challenges and experiences of establishing and maintaining OHs. Practical implications The paper presents new ways or initiatives to capture OH other than the traditional and usual process. Social implications Oral interviews are given proper attention as part of the local history. Originality/value There is a scarcity of OH papers written by librarians; therefore, this paper presents the current status of OH in the country.
      Citation: Library Management
      PubDate: 2018-01-17T01:47:14Z
      DOI: 10.1108/LM-05-2017-0049
  • Are academic libraries utilized to produce engaged alumni'
    • Pages: 200 - 206
      Abstract: Library Management, Volume 39, Issue 3/4, Page 200-206, June 2018.
      Purpose The purpose of this paper is to explain the relationship alumni may have with their institution’s library and its effect on student success, which, in turn, produces more engaged alumni. Design/methodology/approach This paper provides a base interaction model that describes this relationship. Findings Libraries are well positioned to not only engage current students but to establish the foundation for these students to become engaged alumni. Originality/value This base relationship model may help with advocating for secure funds of libraries and/or a higher priority for fundraising.
      Citation: Library Management
      PubDate: 2018-01-17T01:47:16Z
      DOI: 10.1108/LM-09-2017-0096
  • Blended learning
    • Pages: 207 - 215
      Abstract: Library Management, Volume 39, Issue 3/4, Page 207-215, June 2018.
      Purpose Because many colleges and universities have growing numbers of students in online and blended programs, libraries should adapt their services and adjust their organizational structures to support them. Students have adopted blended learning programs whether or not the programs are officially designed as blended programs. Libraries need to change their service orientation in response and learn to scale services using available technologies. Scaling services and personnel resources also requires developing a scalable organizational learning culture. The paper aims to discuss these issues. Design/methodology/approach Using a change in support for online/distance students and organizational restructuring in Ekstrom Library at the University of Louisville as a case study, this paper examines the review process, organizational restructuring, and focus on scaling services that resulted in a new service model. Findings This study found that scaling services as applied to IT and business organizations is also valuable as an approach in enhancing library services to online students. Changing user needs must be correlated with available organizational resources and technological solutions to deliver appropriate services. Modifying and building services with a goal of scaling them to appropriate levels will enhance library outcomes. Research limitations/implications Other case studies concerned with responding to changing student expectations and scaling services and organizational resources would be useful to add to these findings. Originality/value The perspectives and approach described in this case study will be instructive for adapting library services to changing user environments.
      Citation: Library Management
      PubDate: 2018-01-17T01:47:22Z
      DOI: 10.1108/LM-08-2017-0080
  • The economic crisis and public libraries in Greece
    • Pages: 216 - 232
      Abstract: Library Management, Volume 39, Issue 3/4, Page 216-232, June 2018.
      Purpose The purpose of this paper is to investigate the effects of Greece’s economic crisis on public librarians’ obligations. Design/methodology/approach In total, 43 public library managers completed a questionnaire regarding 116 librarian responsibilities. Managers evaluated these responsibilities considering their importance, difficulty, and frequency. Regarding difficulty, a two-way analysis of variance was applied to examine whether there exists a significant difference among duties’ categories and libraries’ classifications, considering their number of users and materials, and whether the perceived difficulties were connected with the economic crisis. Findings The results reveal that public librarians face many difficulties due to workload and increased responsibilities resulting from the lack of qualified personnel both in library and computer science. Difficulties also arise from the inability to meet some operational needs because of reduced funding. Practical implications Contrary to these unfavorable conditions, many new opportunities and challenges have emerged, including the implementation of new practices and actions (volunteerism, donations, cooperation with local actors) to effectively cope with the new threats. Originality/value This is the first time that job description has been recorded and used to outline the duties of Greece’s public librarians. This is particularly useful to develop libraries’ strategic planning and to assist all human resource practices to increase efficiency, especially during the period of financial crisis. Further specific duties were also proposed to enhance the librarians’ effectiveness under the new working environment, focusing on the required processes for their successful completion.
      Citation: Library Management
      PubDate: 2018-01-17T01:46:56Z
      DOI: 10.1108/LM-08-2017-0077
  • Engagement of users with e-resources across agricultural libraries of
           Northern India
    • Pages: 233 - 245
      Abstract: Library Management, Volume 39, Issue 3/4, Page 233-245, June 2018.
      Purpose The purpose of this paper is to identify the frequency at which the users of agricultural libraries of Northern India tend to use the e-resources and explore the time they invest on average in a day in using e-resources. An effort has also been made to examine the state wise, university wise and user category wise tendency w.r.t. the frequency at which they use e-resources and the average time in a day they spend on their use. Design/methodology/approach A survey was adopted to conduct the study and a questionnaire was used as a data collection tool. The investigator also interacted with the librarians through telephone and also resorted to the e-mail communication to substantiate the responses and seek certain clarifications thereof. Statistical Package for Social Science was used to analyse the data on an empirical basis. χ2 test was used to derive an association between the variables and test the level of significance thereof. Findings It is found that the users of North Indian agricultural libraries have got a great tendency to use e-resources as majority of them are seen to use them “daily” and “2-3 times a week”. They prove to be voracious, prudent and sensible users in the sense that they spend 2 hrs in a day, 1 hr in a day and even 3 hrs in a day on usage of e-resources and thus go at par with the use pattern recorded in other domains of knowledge across India. No remarkable difference is witnessed among different categories of users w.r.t. frequency of use and the time spend on use of e-resources. Research limitations/implications This study has been conducted on e-resources only. Response to a similar set of questions need to be collected from the same library users to consolidate the facts about the print form of information and thus carryout a comparative study. Originality/value This is first work of its nature in Northern India with domain as agricultural libraries. The outcome of the study will enable the librarians to judiciously decide about the proportion at which the two formats of information resources need to be acquired and the facilities the libraries need to create for adequate, smooth and reliable access to two formats of information.
      Citation: Library Management
      PubDate: 2018-01-17T01:47:28Z
      DOI: 10.1108/LM-04-2017-0039
  • SWOT analysis of Jamaican academic libraries in higher education
    • Pages: 246 - 278
      Abstract: Library Management, Volume 39, Issue 3/4, Page 246-278, June 2018.
      Purpose Academic libraries do not operate in a vacuum; they must co-exist with change and competition on all levels. In order to succeed, they must know their internal strengths in order to take advantage of opportunities, whilst avoiding threats and addressing weaknesses. A SWOT analysis of Jamaican academic libraries can yield strategic insights for academic library praxis in Jamaica, the Caribbean, and the globe. The paper aims to discuss these issues. Design/methodology/approach Survey and discussion group were engaged for the five local academic libraries in higher education in Jamaica. Findings Human resources and support are the most recurrent themes in the reported strengths, weaknesses, opportunities and threats. Research limitations/implications This paper focused on local academic libraries in higher education (university level) in Jamaica. A survey of academic libraries at all levels, and using more detailed strategic analytical tools, would be a useful follow up. Practical implications This paper provides academic library managers and the national/regional library associations with a situational analysis of Jamaican academic librarianship, which can be used to inform future planning and management of library and information services. Additionally, the findings can inform the Latin America and Caribbean section of international library documents on trends, issues and future position of academic libraries globally. Originality/value This paper is of value as it is the first published scholarly documentation on the strengths, weaknesses, opportunities and threats in academic librarianship in Jamaica. In this regard, it makes a useful contribution to the dearth of literature on SWOT analyses of academic libraries per country. It may also represent a starting point for looking at solutions and emerging challenges in a Caribbean academic library environment and should help to focus on the need for continuing innovation.
      Citation: Library Management
      PubDate: 2018-01-17T01:47:07Z
      DOI: 10.1108/LM-07-2017-0068
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