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Journal Cover Library Hi Tech
  [SJR: 0.884]   [H-I: 26]   [1262 followers]  Follow
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0737-8831
   Published by Emerald Homepage  [335 journals]
  • Evolving skills for emerging technologies: a collaborative approach
    • Pages: 346 - 359
      Abstract: Library Hi Tech, Volume 35, Issue 3, Page 346-359, September 2017.
      Purpose The purpose of this paper is to discuss the implementation of a skills development project aimed at increasing the technology competencies of participating librarians in Columbia University’s Science & Engineering Libraries, in response to changing instructional needs. Design/methodology/approach Adopting a DIY or Maker learning model gave librarians a perfect opportunity to experience learning new technology skills just as their users encounter them. Findings The authors conclude that this collaborative project methodology could potentially fit a large variety of different library environments, providing other institutions with an excellent opportunity to reassess and revamp staff skills, no matter their instructional focus. Originality/value The literature notes that previous library staff training models were largely devised for newly matriculated Library and Information Science graduates preparing to enter the workforce. Burgeoning technology developments require libraries to explore novel methods to expose staff to new technology skills; this case study applies the programmatic lens of the Maker Movement to a collaborative staff learning model.
      Citation: Library Hi Tech
      PubDate: 2017-09-06T09:36:26Z
      DOI: 10.1108/LHT-12-2016-0156
  • User search terms and controlled subject vocabularies in an institutional
    • Pages: 360 - 367
      Abstract: Library Hi Tech, Volume 35, Issue 3, Page 360-367, September 2017.
      Purpose The purpose of this paper is to investigate the search behavior of institutional repository (IR) users in regard to subjects as a means of estimating the potential impact of applying a controlled subject vocabulary to an IR. Design/methodology/approach Google Analytics data were used to record cases where users arrived at an IR item page from an external web search and subsequently downloaded content. Search queries were compared against the Faceted Application of Subject Terminology (FAST) schema to determine the topical nature of the queries. Queries were also compared against the item’s metadata values for title and subject using approximate string matching to determine the alignment of the queries with current metadata values. Findings A substantial portion of successful user search queries to an IR appear to be topical in nature. User search queries matched values from FAST at a higher rate than existing subject metadata. Increased attention to subject description in IR records may provide an opportunity to improve the search visibility of the content. Research limitations/implications The study is limited to a particular IR. Data from Google Analytics does not provide comprehensive search query data. Originality/value The study presents a novel method for analyzing user search behavior to assist IR managers in determining whether to invest in applying controlled subject vocabularies to IR content.
      Citation: Library Hi Tech
      PubDate: 2017-09-06T09:36:28Z
      DOI: 10.1108/LHT-11-2016-0133
  • Factors influencing service innovation of MSNs in China: a theoretical and
           empirical research
    • Pages: 368 - 385
      Abstract: Library Hi Tech, Volume 35, Issue 3, Page 368-385, September 2017.
      Purpose The purpose of this paper is to explore the key factors influencing the service innovation of mobile social networks (MSNs), figure out the mechanism of all factors in different stages of service innovation and help mobile social application developers promote better service innovation. Design/methodology/approach From previous research, this paper adopted nine initial factors that influence the service innovation of MSNs, and divide the service innovation process into three stages (i.e. demand analysis, service design and innovation implementation). On that basis, the authors constructed a model, and then collected data from 184 managers from 20 leading MSN corporates in China through questionnaires to examine the model. Furthermore, factor analysis was used to extract key factors influencing the service innovation of MSNs, correlation analysis was employed to discuss the relationship among factors and regression analysis was applied to explore their specific roles in different stages in the service innovation process. Findings The empirical results show that the service innovation of MSNs is mainly influenced by five key factors: user, developer, market environment, social environment and technology. The authors found that different factors played remarkably different roles in the three stages. In specific, all factors but technology are important in the demand analysis stage; all factors but social environment are critical to service design; and all factors but user contribute to the implementation of service innovation. Practical implications The results of this study can help mobile social application developers and mobile social service providers in China to better understand the driving force of service innovation and what should be emphasized in different stages, and then find the optimal path to implement service innovation, improve their service quality and user experience and facilitate the development of Chinese MSNs. Originality/value This is the first research that comprehensively explores factors influencing the service innovation of Chinese MSNs from multi-dimensional perspectives, which provides profound theoretical guidance to the practice of service innovation in China. Also, it contributes to the development of innovation theory of traditional web services.
      Citation: Library Hi Tech
      PubDate: 2017-09-06T09:36:31Z
      DOI: 10.1108/LHT-09-2016-0106
  • Fake news: belief in post-truth
    • Pages: 386 - 392
      Abstract: Library Hi Tech, Volume 35, Issue 3, Page 386-392, September 2017.
      Purpose The purpose of this paper is to illustrate that the current efforts to combat the epidemic of fake news – compiling lists of fake news sites, flagging stories as having been disputed as “fake,” downloading plug-ins to detect fake news – show a fundamental misunderstanding of the issue. Design/methodology/approach This paper explores the plummeting believability ratings in conventional news outlets, as well as current efforts to combat fake news. These concepts are situated in the post-truth era, in which news is upsold on the notion of belief and opinion. Findings This paper finds that, in combination with a general mistrust of all news, a fundamental flaw in the system of clicks-as-reward allows fake news and other clickbait to gain unobstructed virality. Originality/value Fake news is a widely discussed topic right now. As this is primarily an issue of information literacy, library and information professionals need to understand, discuss, and address this issue as one that is directly related to the profession.
      Citation: Library Hi Tech
      PubDate: 2017-09-06T09:36:25Z
      DOI: 10.1108/LHT-03-2017-0062
  • iPad and android tablets: wonder pills or placebo for academic library
    • Pages: 393 - 407
      Abstract: Library Hi Tech, Volume 35, Issue 3, Page 393-407, September 2017.
      Purpose This paper describes the creation and work of a collaborative learning community, consisting of library staff from a variety of library departments. The purpose of this paper is to build proficiency in using tablet devices and to explore the potential application of tablets to various types of library work. Design/methodology/approach Data were collected from discussion sessions, journals, and a survey, which documented participants’ experiences in learning how to use tablets and how they applied them to work-related tasks. Findings The project helped increase participants’ awareness of different types of work across the library, encouraged inter-departmental communication, and provided an open environment for asking questions, trouble-shooting, and sharing tips about using tablets. Participants mastered basic functions and navigation and explored ways to use tablets in their work. Portability was the top advantage of the tablet. Originality/value Although participants found tablets to be convenient and portable for some tasks, they are not ready to entirely replace office computers for library work. Laptops remain a more flexible and powerful option at this time.
      Citation: Library Hi Tech
      PubDate: 2017-09-06T09:36:26Z
      DOI: 10.1108/LHT-01-2017-0022
  • Telepresence robotics in an academic library
    • Pages: 408 - 420
      Abstract: Library Hi Tech, Volume 35, Issue 3, Page 408-420, September 2017.
      Purpose Librarians are working with telepresence robotics for various uses, particularly as a communication method inhabiting a space between video chat and face-to-face interactions. The library at (Blinded University) partnered with the (Blinded Laboratory) to showcase this emerging technology in a high-traffic setting utilized by students of every level and major. The purpose of this paper is to discuss patron reactions to this technology exhibition in the library, beta testing of a telepresence robot in various public services tasks, and library employee attitudes toward this unfamiliar technology before and after one-on-one training. Design/methodology/approach The project gathered data through three studies. In study 1, feedback forms were filled out by patrons who interacted with or piloted the robot. In study 2, observations by the librarians piloting the robot for various public services activities were recorded in a log. In study 3, employees were invited to complete a pretest designed to solicit perceptions and attitudes regarding the use of the robot, become trained in navigating the robot, and complete a posttest for comparison purposes. Results were analyzed to find trends and highlight perceived uses for the technology. Findings Patrons and library employees gave positive feedback regarding the novelty of the technology and appreciated its remote communication capability. Trialed uses of the technology for public services yielded positive results when the TR was used for public relations, such as at special events or in greeting tours, and yielded less positive results when used for reference purposes. Library employees comfort with and perceived utility of the robot grew consistently across departments, levels of experience and employment types after a personal training session. Originality/value Although libraries in recent years have surveyed users regarding TR technology, this paper captures quantitative and qualitative data from a library employee training study regarding perception of the technology. Exploration of the public services uses and library employee acceptance of TR technology is valuable to those contemplating expending time and resources in similar endeavors.
      Citation: Library Hi Tech
      PubDate: 2017-09-06T09:36:30Z
      DOI: 10.1108/LHT-03-2017-0059
  • Proposing a framework of barriers to opening government data in China
    • Pages: 421 - 438
      Abstract: Library Hi Tech, Volume 35, Issue 3, Page 421-438, September 2017.
      Purpose This paper reports on a critical literature review, which aimed to identify, understand and qualify barriers that hinder the release of open government data (OGD) in China. Moreover, the purpose of this paper is to develop and propose a theoretical framework, which can be adopted as a basis for empirical investigation in the future, and to articulate mitigating strategies. Design/methodology/approach This study adopted an inductive qualitative approach, retrieving 42 academic articles from three main Chinese academic databases: CNKI, Wanfang and CQVIP. A thematic analysis approach was employed for the literature analysis. Findings The literature analysis pointed to 15 barriers to the release of OGD in China. Furthermore, the barriers emerged in the following three main themes: institutional barriers, data integrity and quality barriers, and user participation barriers. Originality/value This paper reports on one of the early research efforts into the problems of releasing OGD in China. Although this study focusses on Chinese context and issues, the findings and lessons learnt can be shared across international borders.
      Citation: Library Hi Tech
      PubDate: 2017-09-06T09:36:36Z
      DOI: 10.1108/LHT-01-2017-0014
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