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Journal Cover   Journal of Librarianship and Information Science
  [SJR: 0.617]   [H-I: 15]   [651 followers]  Follow
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0961-0006 - ISSN (Online) 1741-6477
   Published by Sage Publications Homepage  [821 journals]
  • Analysis of the factors affecting the quality of service in public
           libraries in Korea
    • Authors: Bae, K.-J; Cha, S.-J.
      Pages: 173 - 186
      Abstract: This study examined the influence of Korean public libraries’ service quality factors on overall user satisfaction and loyalty. The service quality factors analyzed were collections, staff, programs, facilities, online services, and accessibility. To measure the effects of these factors, 3000 users of 60 public libraries across Korea were surveyed. The results of the survey indicated that users perceived the staff and facilities factors to be of high quality, whereas the programs and online services factors were perceived as lower quality. In order of influence, collections, accessibility, and facilities factors were found to be highly influential on overall satisfaction, while the programs and online services factors had relatively low influence. Additionally, while the overall satisfaction, convenience of visit, and facilities factors had a high influence on user loyalty, the collection and program factors had relatively low influence. Based on these results, this study makes recommendations to improve library services to meet users’ needs.
      PubDate: 2015-09-08T23:42:51-07:00
      DOI: 10.1177/0961000614532483
      Issue No: Vol. 47, No. 3 (2015)
  • The challenges facing public libraries in the Big Society: The role of
           volunteers, and the issues that surround their use in England
    • Authors: Casselden, B; Pickard, A. J, McLeod, J.
      Pages: 187 - 203
      Abstract: The use of volunteers in English public libraries is nothing new, however their use is becoming ever greater and one may argue that we are increasingly seeing a mixed economy of public library provision, in the wider arena of the Big Society. This paper presents the findings of a Delphi Study of 15 library managers undertaken as part of a Professional Doctorate exploring the challenges facing public libraries in England today, particularly focusing on volunteer use. An overview of relevant supporting literature is provided to help contextualize the research, particularly focusing on concepts such as the political background surrounding policy development, community engagement, the Big Society, and volunteering. Explanation of how the Delphi Study was conducted is given, together with a discussion of the key findings. Results show that opinions of library managers cover a broad spectrum. Although volunteer use is generally viewed by the respondents as a good thing, with potential to further enhance a service and aid community engagement, there are also a number of concerns. These concerns particularly relate to the idea of the volunteer as a replacement to paid staff rather than an enhancement to the service. Other key concerns relate to the quality of service provision, the rationale behind volunteer use, and the capacity of communities to deliver. Volunteer use in public libraries on this scale is a new phenomenon, and the longevity of such a development is largely unknown. This raises the question as to whether this is simply a large scale ideological experiment, or a move to even greater community engagement?
      PubDate: 2015-09-08T23:42:52-07:00
      DOI: 10.1177/0961000613518820
      Issue No: Vol. 47, No. 3 (2015)
  • Uncovering information literacy's disciplinary differences through
           students' attitudes: An empirical study
    • Authors: Pinto, M; Sales, D.
      Pages: 204 - 215
      Abstract: This paper uses a self-assessment questionnaire (IL-HUMASS) with a wide sample of university students. The questionnaire puts forward a scale of attitudes that aim to measure ‘belief in importance’ and ‘skills self-assessment’ regarding diverse information competences. We use a group of 26 information sub-competences gathered in four categories (searching, evaluation, processing and communication-dissemination). The results show some considerable differences in these categories when statistically comparing 17 university degrees related to five branches of knowledge. It is proved that attitudes appreciably vary between branches, in reverse relation to the interdisciplinary differences we have found. An improvement regarding students’ informational attitudes will help reduce the interdisciplinary differences. The results of this study suggest the feasibility of shared training actions for some information competences in the branches of Sciences, Engineering & Architecture, and Health Sciences. The branches of Arts & Humanities and Social & Legal Sciences show considerable widespread attitudinal differences that advise against that shared training.
      PubDate: 2015-09-08T23:42:52-07:00
      DOI: 10.1177/0961000614532675
      Issue No: Vol. 47, No. 3 (2015)
  • Libraries' positions on copyright: A comparative analysis between Japan
           and China
    • Authors: Wang, Y; Yang, X.
      Pages: 216 - 225
      Abstract: The extent of libraries’ compliance with copyright laws is unclear. This study aims to make clear libraries’ positions in relation to copyright concerns as well as the extent of their compliance with copyright laws. A comparative content analysis of libraries’ copyright information in Japan and China, as stated on university library websites, was utilized here in order to identify similarities and differences in libraries’ compliance with national copyright law. Findings were that Japanese libraries mentioned copyright more than their Chinese counterparts. Moreover, Japanese libraries devoted more efforts to providing copyright information than their Chinese counterparts. In addition, Japanese library websites provided copyright information in more locations than their Chinese counterparts. Japanese libraries were engaged in copyright activities; conversely, none were detected in their Chinese counterparts (except for Hong Kong). The paper concluded with recommendations for both countries.
      PubDate: 2015-09-08T23:42:52-07:00
      DOI: 10.1177/0961000614532484
      Issue No: Vol. 47, No. 3 (2015)
  • Teachers' views of information literacy practices in secondary education:
           A qualitative study in the Greek educational setting
    • Authors: Togia, A; Korobili, S, Malliari, A, Nitsos, I.
      Pages: 226 - 241
      Abstract: The aim of the paper is to explore the perceptions of secondary education teachers in Greece about their students’ information literacy skills and to investigate whether teachers have incorporated some form of information literacy instruction into their teaching to help students familiarize themselves with the research process. Qualitative methods of data collection and analysis were used, as the study sought to illuminate individuals’ opinions and understanding of the meanings and values of information literacy, not quantification of responses. The primary method of data collection was semi-structured interviews. The transcripts were analysed thematically using the Atlas.ti software package. The study revealed that information literacy skills are developed in the school context chiefly by the assignment of school work or research projects. Almost all teachers were very critical of students’ information skills, but they were not fully aware of how to teach information skills, and the most common way of teaching information literacy was giving advice about specific sources. They appreciated the need to prepare information literate students but they reported various problems in their effort to apply research-based teaching. The paper provides an empirically based, enhanced understanding of students’ information literacy competencies from the teachers’ point of view. It also raises the issues of the content, structure and organization of information literacy experiences offered in the context of secondary education, from the teachers’ perspective.
      PubDate: 2015-09-08T23:42:52-07:00
      DOI: 10.1177/0961000614532485
      Issue No: Vol. 47, No. 3 (2015)
  • Every reader his book - every book its reader? Notions on readers'
           advisory and audience development in Danish public libraries
    • Authors: Kann-Rasmussen, N; Balling, G.
      Pages: 242 - 253
      Abstract: Collections are no longer the main attraction in libraries, and libraries are working to find new paths to tread. One strategy is to focus on reading and literature in new and surprising ways. The aim of this article is to enrich an understanding of activities situated in the span between readers’ advisory and audience development. This is achieved through an analysis of opinions and reflections expressed by 13 managers and librarians in all six county libraries in Denmark. The interviews are analysed through the model which merges three concepts: cultural policy, new public management and professional logics. Our findings show that Danish librarians’ views on readers’ advisory and audience development strike a balance between the experience and empowerment rationales with a prevailing focus on users. A user orientation and focus on user experiences have created a situation wherein the notions of passion, commitment, enthusiasm become central to the work of librarians who champion and manage these activities. However, this strategy has limitations related to the choice of content and intended user groups. Audience development, founded on dedication and experience, tends to cater for users who look and think like librarians.
      PubDate: 2015-09-08T23:42:52-07:00
      DOI: 10.1177/0961000614532486
      Issue No: Vol. 47, No. 3 (2015)
  • Designing a GIS-based planning support system for a public library
           building project
    • Authors: Lim, H.-k; Park, S. J.
      Pages: 254 - 264
      Abstract: The purpose of this study is to establish a geographic information systems (GIS)-based specialized information system using statistical information on both population and public libraries to support public library building projects. This developed system, called GIS-based Library Planning Support System (GLPSS), consists of a database and three operation modules which provide specific outputs from the data. The database includes geographic information, statistics on the population, and library information. One of the operation modules generates a service population using both grid technique and population density of the service area. Another operation module, a physical space program for a public library, is created with reference to an analysis of space in 141 public libraries. The third operation module is designed to calculate building costs and is based on specialized guidelines for library buildings. GLPSS provides for the building of public libraries in optimal regions, reflecting the characteristics of the local society and the distribution of the service target population. Because of its web-based nature, this support system has the advantage of convenient information updating and management. If GLPSS is applied to the planning of public libraries, it will also be able to support the planning of building projects by other authorities by providing similar public library building cases according to the regions and prevailing circumstances.
      PubDate: 2015-09-08T23:42:52-07:00
      DOI: 10.1177/0961000614532673
      Issue No: Vol. 47, No. 3 (2015)
  • A study of the differences between students' and librarians' expectation
           of the Korean library and information science job market
    • Authors: Noh, Y; Ahn, I.
      Pages: 265 - 279
      Abstract: By studying the expectations of both Library and Information Science (LIS) students and practitioner librarians, this research hopes to discover ways to increase employment rates in the LIS job market and better prepare students for employment. This research was conducted as a survey comparing the views of both students and librarians on desired employment and employment readiness, job market, and employment prospects. First, both students and short-contract, temporarily-employed librarians have a strong desire for permanent employment in libraries. Second, both librarians and students highly desired a mentoring program with practitioner librarians, as well as short-term internships (2–3months, 6–9 credits), LIS fieldwork (3–4 weeks, 2–3 credits), and long-term internships (6 months, 15 credits or less). Third, both temporarily-employed librarians and students spent most of their job preparation effort on acquiring certification in order to eventually obtain their desired employment. Fourth, their desired working locations were mostly within the city of Seoul. Fifth, there were differences in perspectives on the LIS job market and job growth. The librarian samples were generally positive about the job market, but very negative about growth, while the student samples were generally negative about the current market, but very positive about future prospects.
      PubDate: 2015-09-08T23:42:52-07:00
      DOI: 10.1177/0961000614532674
      Issue No: Vol. 47, No. 3 (2015)
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