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Journal Cover   Journal of Knowledge Management
  [SJR: 0.883]   [H-I: 36]   [223 followers]  Follow
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 1367-3270
   Published by Emerald Homepage  [309 journals]
  • With Whom Shall I Share My Knowledge' A Recipient Perspective of
           Knowledge Sharing
    • Authors: Xiao Zhang, Jane Yan Jiang
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose The purpose of this study examined knowledge-sharing phenomena from the perspective of recipients’ characteristics. Specifically, this study examines the influence of knowledge recipients’ competence, learning attitude, and personal relationship with knowledge sharer on knowledge sharers’ willingness to share. Design/methodology/approach The authors conducted two studies, a scenario experimental study and a field survey study, to test their hypotheses about the effects of recipients’ characteristics on knowledge sharers’ willingness to share. Findings The results revealed that recipients’ characteristics play different roles in different situations (responsive and proactive knowledge sharing) in triggering the knowledge sharers’ motivation to share. In responsive knowledge sharing, a recipient's learning attitude and personal relationship with the knowledge sharer affected the sharer’s willingness to share. In proactive knowledge sharing, a recipient's professional ability and personal relationship with the sharer significantly affected the sharer’s willingness to share. Research limitations/implications The scenario experiment may suffer from the problem of social desirability and the external validity; this study only focuses on the simple main effect of knowledge recipients’ characteristics. Practical implications First, managers should encourage employees to seek information and knowledge from other colleagues and organizations could provide support for their interaction. Second, managers need to consider the composition of team members. Third, team managers may encourage each member to develop their own special skill or knowledge. Fourth, managers could make some efforts to develop a climate of trust among employees. Originality/value First, this study clarifies the relationship between knowledge sharing and other working behaviors. Second, this study contributes to the understanding of how episodic factors affect working behaviors, which has been given little attention in previous research.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 02:01:51 GMT
      DOI: 10.1108/JKM-05-2014-0184
  • Facilitating Tacit Knowledge Transfer: Routine Compatibility,
           Trustworthiness, and Integration in M & As
    • Authors: Rebecca Ann Ranucci, David Souder
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose Tacit knowledge can be a source of sustained competitive advantage because its lack of codifiability precludes easy appropriation by competitors. However, such non-codifiability also makes it difficult to transfer knowledge within a firm. Mergers and acquisitions (M&As) exemplify this challenge because they are often motivated by opportunities for transferring knowledge. This paper theorizes how tacit knowledge influences implementation success in M&As, and contrasts this with explicit knowledge. With differing demands for tacit and explicit knowledge across departments (Sales and Operations), the empirical results demonstrate how tacit routine compatibility affects implementation outcomes in different functions. Design/methodology/approach This research draws from a survey of 86 M&A implementation processes between 1996 and 2002, using seemingly unrelated regression (SUR) to analyze the predictions. Findings There is strong empirical support that tacit routine compatibility leads to success in Sales but not Operations and further support for the differential moderating roles of trustworthiness and integration. Practical implications Managers should make implementation choices based on the type of knowledge being transferred and where that knowledge will reside post-integration. Routine compatibility, trustworthiness, and integration facilitate knowledge transfer in M&As – but only if applied in the right combinations for the context. Originality/value The type of knowledge is a critical distinction for the value of M&A implementation. Furthermore, despite integration receiving significant attention in this literature, trustworthiness, not integration, facilitates successful tacit knowledge transfer in M&A.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 02:01:43 GMT
      DOI: 10.1108/JKM-06-2014-0260
  • Encouraging Knowledge Contribution in IT Support: Social Context and the
           Differential Effects of Motivation Type
    • Authors: Xuequn Wang, Paul F. Clay, Nicole Forsgren Velasquez
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose Motivating employees to contribute knowledge is quite challenging. While previous studies have tried to understand how to promote knowledge contribution, few have differentiated between knowledge contribution tasks. This study investigates how to promote two types of knowledge contribution tasks. The authors focus on the role of supervisor and coworker support on motivation, and their effects on two different contribution tasks. Design/methodology/approach Information technology support was chosen as the context of this study, and data was collected from system administrators within a Fortune 500 company via a web-based survey. Findings Results show the differential effects of two forms of motivation on different contribution tasks, and supervisor support is positively associated with intrinsic motivation. Specifically, while intrinsic motivation is positively associated with challenging knowledge contribution, external motivation is positively related to mundane knowledge contribution and negatively related to challenging knowledge contribution. Originality/value This study contributes to the current literature by providing a deeper theoretical understanding of knowledge contribution tasks, and contributes to practice by offering suggestions on how to better motivate employees within organizations and promote different knowledge contribution tasks.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 02:01:41 GMT
      DOI: 10.1108/JKM-08-2014-0356
  • Management of knowledge creation and sharing to create virtual
           knowledge-sharing communities: a tracking study
    • Authors: Rachel Barker
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose The main aim of this study is to address the lack of research on the potential impact of the radical changes in social networking in the so-called network society and indirectly the need to manage and constructively share in the collateral knowledge creation. To do this, a tracking study of the knowledge creation and sharing in a discussion forum has been conducted from a knowledge management perspective. Design/methodology/approach A quantitative content analysis research design has been adopted in accordance with which content, text and messages on the website were critically examined, categories and themes identified and analysed, content coded and interpreted, and the results reported, relative to the research problem and theory. Both substantive decisions (what and how to code) and technical decisions (how coding will be interpreted) were made during the coding process and the interpretation of the results (Keyton, 2015). Three levels of division were used in the development of the coding system, namely message construction; a summary of criteria and subcriteria; and main links and sublinks (Wagner et al., 2012). The unit of analysis was a website, specifically the online discussion forum, which presented an observable and measurable unit for the dissection of the text into components, criteria, subcriteria and elements to be analysed. Findings Two main findings emerged. First, it was found empirically that knowledge intervention by an expert in the organisation is in fact possible (and indeed needed as a proactive means) to ensure new knowledge is created and shared by individuals in the forum on a continuous basis. Second, it was found that a good theoretical foundation or framework can indicate the importance of various aspects which should be considered to obtain useful results from the participants or members of the forum through knowledge management. Research limitations/implications The study is limited by the fact that it only focused on the measurement of knowledge management in one online discussion forum,, during two time frames from an organisational perspective in terms of the three Cs. Further research in other settings would enhance the findings of this study, and researchers are encouraged to use the theoretical framework in future studies. Practical implications The main implication for managers in practice is that the research proved that participants in an online discussion forum quite often regard those members who manage the discussion forum as ‘experts’, but organisations then run the risk that the knowledge created and shared might not support, and/or might be detrimental to, the overall objectives and brand of the organisation. Originality/value This article proposes the use of a theoretical framework to measure knowledge management, as applied to the identified online discussion forum, focusing on the three main components of content, communication and consumer with subcriteria and elements of the knowledge management perspective specifically. The main findings indicated that knowledge creation and sharing in online discussion forums is best supported if these components are proactively managed by an expert in the organisation to sustain and enhance successful communication.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 02:01:38 GMT
      DOI: 10.1108/JKM-06-2014-0229
  • Deterrents to Knowledge-sharing in the Pharmaceutical Industry: A Case
    • Authors: Athar Mahmood Ahmed Qureshi, Nina Evans
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose Effective knowledge-sharing is fundamental to stimulation of the process of knowledge absorption. The limited proximal communication between the employees in the pharmaceutical industry stifles their knowledge-sharing behaviour significantly. This study explored deterrents to knowledge-sharing in pharmaceutical manufacturing. Design/methodology/approach A cross-sectional case study, consisting of semi-structured interviews with managers and scientists, was conducted in a multinational pharmaceutical company in Australia. Respondents were asked to answer questions regarding their current knowledge-sharing practices and to identify organisational deterrents to knowledge-sharing. The data were condensed into themes according to the thematic analysis method. Findings The pharmaceutical industry is extensively regulated and its excessive competitiveness is cultivating organisational reticence towards the development of a knowledge-sharing culture. Nine categories of deterrents to intra- (within) and inter-organisational (between organisations) knowledge-sharing have been identified. These categories include high cost of sharing knowledge, information technology limitations, knowledge-hiding, lack of socialisation, lack of trust culture, non-educational mindset, organisational politics, poor leadership and time pressure. Research limitations/implications The population of this study consists of managers and practitioners working for a pharmaceutical company. Hence the generalisability of the findings to other healthcare settings is unknown. Practical implications The findings have implications for leaders and managers who should be aware of these professional diversities, instigators as well as the ripple effects of limited knowledge-sharing in order to guide the organisation towards developing an optimal knowledge-sharing culture. Originality/value A focused investigation of knowledge-sharing behaviour within the pharmaceutical industry in Australia, considering the pressure applied to this industry over the last decade. A case study that specifically focuses on the diversity of deterrents to knowledge-sharing in the pharmaceutical manufacturing industry.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 02:01:25 GMT
      DOI: 10.1108/JKM-09-2014-0391
  • Positioning organisational culture in knowledge management research
    • Authors: Said Abdullah Al Saifi
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose This paper proposes a conceptual model for understanding the impact of organisational culture on knowledge management processes and their link with organisational performance. It is suggested that organisational culture should be assessed as a multi-level construct comprising artifacts, espoused beliefs and values, and underlying assumptions. A holistic view of organisational culture and knowledge management processes, and their link with organisational performance, is presented. Design/methodology/approach A comprehensive review of previous literature was undertaken in the development of the conceptual model. Taken together, the literature and the proposed model reveal possible relationships between organisational culture, knowledge management processes, and organisational performance. Findings Potential implications of organisational culture levels for the creation, sharing, and application of knowledge are elaborated. In addition, the paper offers possible new insight into the impact of organisational culture on various knowledge management processes and their link with organisational performance. Research limitations/implications A number of possible relationships between organisational culture factors, knowledge management processes, and their link with organisational performance were employed to examine such relationships. Practical implications The research model highlights the multi-level components of organisational culture. These are: the artifacts, the espoused beliefs and values, and the underlying assumptions. Through a conceptualisation of the relationships between organisational culture, knowledge management processes, and organisational performance, the study provides practical guidance for practitioners during the implementation of knowledge management processes. Originality/value The focus of previous research on knowledge management has been on understanding organisational culture from the limited perspective of promoting knowledge creation and sharing. This paper proposes a more comprehensive approach to understanding organisational culture in that it draws on artifacts, espoused beliefs and values, and underlying assumptions, and reveals their impact on the creation, sharing, and application of knowledge which can affect overall organisational performance.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 02:00:54 GMT
      DOI: 10.1108/JKM-07-2014-0287
  • Exploring Different Cultural Configurations: How Do they Affect
           Subsidiaries’ Knowledge Sharing Behaviors'
    • Authors: Vincenzo Cavaliere, Sara Lombardi
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose The paper explores the impact of different cultural typologies (i.e. innovative, competitive, bureaucratic, and community) on employees’ knowledge sharing processes within Multinational Companies (MNCs), by taking a subsidiary perspective. It particularly applies the Competing Values Framework to the study of individuals’ orientations toward sharing knowledge with others, while also investigating the influence of top management support on such orientations. Design/methodology/approach To test the proposed hypotheses, in this paper survey data of 389 employees from six Italian subsidiaries are empirically analysed, by running hierarchical regressions on the two dimensions of knowledge sharing processes, i.e. knowledge donating and knowledge collecting. Findings The results show that the four types of organizational culture differently affect the knowledge sharing sub-processes and confirm the importance of a strong top management support to facilitate interpersonal relationships. Research limitations/implications Despite the cross-sectional nature of the data and the limitations arising from the subsidiaries’ position in the country, the findings suggest managers to pay great attention to the positive side of bureaucracy, by emphasizing the need for order and efficiency, while, at the same time, providing employees with a constant and encouraging support toward knowledge sharing activities. Originality/value The paper adds empirical evidence to the limited existing research on knowledge sharing sub-processes of knowledge donating and collecting, extends the understanding of how different organizational cultures affect such processes, and contributes to the literature on MNCs’ knowledge-based activities, by adopting a subsidiary perspective.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 02:00:35 GMT
      DOI: 10.1108/JKM-04-2014-0167
  • Protecting Organizational Knowledge: A Structured Literature Review
    • Authors: Markus Manhart, Stefan Thalmann
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose Organizations have become increasingly aware of the need to protect their data and information. At the same time, however, knowledge protection is often a neglected or underdeveloped area. This is all the more the more concerning as knowledge protection plays an essential part in preserving an organization’s competitive advantage. In spite of the recognition of this issue by scholars, the knowledge management literature has so far tended to concentrate on the facilitation of knowledge sharing rather than on knowledge protection. Design/methodology/approach In this paper the authors present the results of a structured literature review undertaken in order to investigate the current state of research on knowledge protection. The paper identifies core domains in knowledge protection literature, discusses theoretical perspectives and research methods, sheds light on the role of the IT artifact in knowledge protection research, and develops a portfolio of knowledge protection measures. Findings We analysed 48 papers, taking five analytical dimensions into account: (1) research domains, (2) research methods and models, (3) the role of the IT artefact, (4) theoretical views, and (5) measures to enforce knowledge protection. Based on the discussion of the results we identified promising avenues for further research and proposed a research agenda. We argue for more research on the protection of tacit knowledge, more in-depth empirical investigations, more research on IT support, a stronger consideration of theories in knowledge protection research, as well as research on how organizations could build a strategy of knowledge protection. Research limitations/implications Tacit knowledge as well as informal alliances or (social) networks are under researched so far. Knowledge protection phenomena need to be investigated in depth to test the assumptions stated in many conceptual papers. IT artefacts should be developed and evaluated. More theory-based research and overarching frameworks or strategies for knowledge protection need to be developed. Practical implications In this paper we developed a portfolio of knowledge protection measures, which might be of particular interest for practitioners. Further, the paper provides a good overview of the current state of practice regarding knowledge protection. Originality/value So far, there is no structured literature review available focusing on the topic of knowledge protection.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 02:00:24 GMT
      DOI: 10.1108/JKM-05-2014-0198
  • The Construct of Absorptive Capacity in Knowledge Management and
           Intellectual Capital Research: Content and Text Analyses
    • Authors: Stefania Mariano, Christian Walter
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose The purpose of this paper is to provide a holistic picture of how and to what extent Cohen and Levinthal’s (1990) seminal article on absorptive capacity was used in knowledge management and intellectual capital research from 1990 to 2013. Design/methodology/approach We reviewed 186 articles extracted from eight knowledge management and intellectual capital journals, conducting both content and text analyses. To facilitate research comparison, content analysis followed the method used by Roberts, Galluch, Dinger and Grover (2012) and thus was based on categories, conceptualizations, levels of analysis and, additionally, we looked at the temporal evolution of absorptive capacity from 1990 to 2013. Text analysis was performed to identify major research themes developing the absorptive capacity construct. Findings Finding showed that absorptive capacity was largely underdeveloped in the knowledge management and intellectual capital fields. Knowledge management, knowledge transfer, and innovation were the top three research areas investigating absorptive capacity in the knowledge management and intellectual capital fields. Research limitations/implications This study had limitations related to time frame, covering a period from April 1990 to November 2013, and accessibility of articles due to specific restrictions in journal subscriptions. Originality/value This paper is a first attempt to review absorptive capacity in knowledge management and intellectual capital research. It represented a primary reference for those interested to research absorptive capacity in the knowledge management and intellectual capital fields.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 01:57:39 GMT
      DOI: 10.1108/JKM-08-2014-0342
  • Knowledge creation and utilization in project teams
    • Authors: Paul Ihuoma Oluikpe
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose The purpose of this paper is to explore the knowledge processes that interplay in the social construction and appropriation of knowledge and to test these constructs empirically in applicable contexts. Design/methodology/approach Literature research and quantitative survey were used. The research identified project success, faster completion times, operational efficiency, innovation and generation of new knowledge as dominating project management expectations in the past ten years. It studied how these projects construct and appropriate knowledge within project teams to achieve these objectives. Using a quantitative approach, data was sought from 1000 respondents from a population of 10000 from 11 project management areas in 8 world regions to test the conceptual model in real world scenarios. The data gathered was analysed using quantitative analysis tools (SPSS) and techniques such as reliability, correlation and regression. Findings There is a lingering difficulty within organizations on how to translate tacit knowledge into action. The transfer and utilization of tacit knowledge was shown to be embedded and nested within relationships. Innovation in projects was found to be mostly linked to replication and codification of knowledge (explicit dimension) as opposed to interpretation and assimilation (tacit dimension). Arriving at a mutual interpretation of project details and requirements does not depend on canonical (formal documentation) methods but mostly on non-canonical (informal) and relational processes embedded within the team. Originality/value This work studies in empirical and geographical detail, the social interplay of knowledge and provided evidence relative to the appropriation of knowledge in the project organizational form, which can be extrapolated to wider contexts. The work scoped the inter-relational nature of knowledge and provided further evidence on the nebulous nature of tacit/intangible knowledge. It also proved further that organizations mostly rely on explicit knowledge to drive organizational results since it is easily actionable and measurable.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 01:57:14 GMT
      DOI: 10.1108/JKM-06-2014-0214
  • Designing workspaces for cross-functional knowledge-sharing in R & D:
           The ‘co-location pilot’ of Novartis
    • Authors: Annina Coradi, Mareike Heinzen, Roman Boutellier
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose This paper examines co-location as an important solution to design workspaces in research and development (R&D). It argues that co-locating R&D units in multi-space environments serves knowledge creation by leveraging knowledge-sharing across boundaries. Design/methodology/approach This study is based on a co-location project of the knowledge-intensive, multi-national company Novartis. To compare communication and collaboration patterns, we interviewed and observed employees before and after co-location into the ‘co-location pilot’ and investigated a control group that was not co-located. The use of data and method triangulation as a research approach underlines the inherent dynamics of the co-location in this study. Findings The study suggests findings leveraging knowledge-sharing in two different ways. Co-location of dispersed project team members increases unplanned face-to-face communication leading to faster and more precise flows of knowledge by transcending knowledge boundaries. Co-location to an open multi-space environment stimulates knowledge creation by enabling socialization, externalization and combination of knowledge. Practical implications This study provides managerial implications for implementing co-location in order to achieve greater knowledge-sharing across functions. The design of the work environment provides the framework for successful co-location. Originality/value This paper reports the findings of an empirical case study conducted within the ‘co-location pilot’ of the pharmaceutical company Novartis. This study contributes to an in-depth understanding of the phenomena on a qualitative and micro level.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 01:56:56 GMT
      DOI: 10.1108/JKM-06-2014-0234
  • Citation Classics Published in Knowledge Management Journals. Part I:
           Articles and their Characteristics
    • Authors: Alexander Serenko, John Dumay
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose The purpose of this study is to develop a list of citation classics published in knowledge management (KM) journals and to analyze the key attributes and characteristics of the selected articles to understand the development of the KM discipline. Design/methodology/approach This study identifies 100 citation classics from seven KM-centric journals based on their citation impact reported by Google Scholar and analyzes their attributes. Findings The KM discipline is at the pre-science stage because of the influence of normative studies espousing KM practice. However, KM is progressing towards normal science and academic maturity. While the discipline does not exhibit the signs of the superstar effect, scholars from the USA and UK have made the most significant impact on the development of the KM school of thought. KM scholars should be more engaged in international collaboration. Practical implications Practitioners played a key role in the development of the KM discipline and thus there is an opportunity to develop more scientific research approaches based on critical and performative research agenda. Originality/value The study is novel and a must read for KM scholars because it is the first to comprehensively analyze the ideas that are the origins of the KM discipline.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 01:56:56 GMT
      DOI: 10.1108/JKM-06-2014-0220
  • Mechanisms to Motivate Knowledge Sharing: Integrating the Reward Systems
           and Social Network Perspectives
    • Authors: Sheng-Wei Lin, Louis Yi-Shih Lo
      Abstract: Journal of Knowledge Management, Volume 19, Issue 2, April 2015. Purpose This study developed a theoretical model that integrates two different mechanisms to explain knowledge sharing. First, adapted from traditional reward systems, the calculative-based mechanism (CBM) serves as the benchmark. Second, the relational-based mechanism (RBM) plays a complementary role. RBM is founded on social interaction and consists of two social network constructs: relational deposits (i.e., network and valued network centralities) and withdrawals (i.e., network and valued network densities). Design/methodology/approach This study collected survey data in collaboration with a health care organization. The data collected from 180 respondents were tested against the research model using a partial least squares analysis. Findings This study found the CBM to be beneficial for knowledge sharing. The findings support the RBM prediction of a positive relationship between the deposit construct and knowledge sharing, but fail to support the RBM prediction on the withdrawal construct. The RBM explained about 15% more of the variance than the CBM. In addition, the withdrawal construct of the RBM predicts respondents’ beliefs in reciprocal obligation. Research limitations/implications RBM does not as strongly associate with economic benefits as the CBM, but it still plays a noteworthy role in increasing the possibility of an individual knowledge sharing. Originality/value The study is the first to propose the concepts of relational deposits and withdrawals. The authors use a roster-based sociometric approach to collect the social network data and to benchmark the effect of RBM with that of CBM on individual knowledge sharing and his/her beliefs in reciprocal obligation.
      Citation: Journal of Knowledge Management
      PubDate: Wed, 04 Mar 2015 01:56:52 GMT
      DOI: 10.1108/JKM-05-2014-0209
  • Trends in knowledge modelling and knowledge management: an editorial
    • Authors: Biswanath Dutta et al
      Abstract: Journal of Knowledge Management, Volume 19, Issue 1, February 2015.
      PubDate: Sat, 20 Dec 2014 00:38:49 GMT
      DOI: 10.1108/JKM-10-2014-0442
  • YAMO: Yet another methodology for large-scale faceted ontology
    • Authors: Biswanath Dutta et al
      First page: 6
      Abstract: Journal of Knowledge Management, Volume 19, Issue 1, February 2015. Purpose This article proposes a brand new ontology development methodology, called Yet Another Methodology for Ontology (YAMO) and demonstrates step by step the building of a formally defined large-scale faceted ontology for food. Design/methodology/approach YAMO is motivated by facet analysis and analytico-synthetic classification approach. The approach ensures the quality of the system, more precisely; it makes the system flexible, hospitable, extensible, sturdy, dense and complete. YAMO consists of two way approach: top-down and bottom-up. Based on YAMO, domain food, formally defined large scale ontology is designed. To design the ontology and to define the scope and boundary of the domain, a group of people were interviewed to get a practical overview, which provided more insight to the theoretical understanding of the domain. Findings The result obtained from evaluating the ontology is a very impressive one. Based on the study it was found that 94% of the user’s queries were successfully met. This shows the efficiency and effectiveness of the YAMO methodology. An evaluator opined that the ontology is very deep and exhaustive. Practical implications The authors envision is that the current work will have great implications on the ontology developers and practitioners. YAMO will allow the ontologists to construct a very deep, high quality and large-scale ontology. Originality/value This paper illustrates a brand new ontology development methodology and demonstrates how the methodology can be applied to build large-scale high quality domain ontology.
      PubDate: Sat, 20 Dec 2014 00:38:57 GMT
      DOI: 10.1108/JKM-10-2014-0439
  • Development of ontology from Indian agricultural e-governance data using
           IndoWordNet: A semantic web approach
    • Authors: Bhaskar Sinha et al
      First page: 25
      Abstract: Journal of Knowledge Management, Volume 19, Issue 1, February 2015. Purpose This explorative research study focuses on implementation of semantic web technology on agriculture domain of E-Governance data. The study contributes to an understanding of problems and difficulties in implantations of unstructured and unformatted unique datasets of multilingual local language based electronic dictionary (IndoWordnet). Design/methodology/approach An approach to an implementation in the perspective of conceptual logical concept to realization of agriculture based terms and terminology extracted from linked multilingual IndoWordNet while maintaining the support and specification of W3C standard of semantic web technology to generate ontology and uniform unicode structured datasets. Findings The findings reveal the fact about partial support of extraction of terms, relations and concepts while linking to IndoWordNet resulting in the form of SynSets, lexical relations of Words, and relations between themselves. This helped in generation of ontology, hierarchical modeling and creation of structured metadata datasets. Research limitations/implications IndoWordNet has limitation as it is not fully revised version due to diversified cultural base in India and new version is yet to release in some due time span. As I have mentioned in the section 5 for implications of these ideas and experiments will have good impact in doing more exploration and better applications using such wordnet. Practical implications Language developer tools and frameworks have been used to get tagged annotated raw data processed and get intermediate results which provides as source for the generation of ontology and dynamic metadata. Originality/value
      Authors have worked out on experimental facts and raw information source datasets, revealing satisfactory results such as synsets, sensecount, semantic & lexical relations, class concepts hierarchy and other related output helped in developing ontology of domain interest and hence creation of dynamic metadata which can be globally used to facilitate various applications support.
      PubDate: Sat, 20 Dec 2014 00:38:51 GMT
      DOI: 10.1108/JKM-10-2014-0441
  • Resolving authorization conflicts by ontology views for controlled access
           to a digital library
    • Authors: Subhasis Dasgupta et al
      First page: 45
      Abstract: Journal of Knowledge Management, Volume 19, Issue 1, February 2015. Purpose This paper provides a new Digital Library architecture that supports polyhierarchic ontology structure where a child concept representing an interdisciplinary subject area can have multiple parent concepts. The paper further proposes an access control mechanism for controlled access to different concepts by different users depending on the authorizations available to each such user. The proposed model thus provides a better knowledge representation and faster searching possibility of documents for modern Digital Libraries with controlled access to the system Design/methodology/approach This paper provides a new Digital Library architecture that supports polyhierarchic ontology structure where a child concept representing an interdisciplinary subject area can have multiple parent concepts. The paper further proposes an access control mechanism for controlled access to different concepts by different users depending on the authorizations available to each such user. The proposed model thus provides a better knowledge representation and faster searching possibility of documents for modern Digital Libraries with controlled access to the system Findings The paper has three major contributions. First, it provides better knowledge representation for present day digital libraries, since new interdisciplinary subject areas are getting introduced. Concepts representing interdisciplinary subject areas will have multiple parents and consequently, the library ontology introduces new set of nodes representing document classes. This concept also provides faster search mechanism. Secondly, a new access control model has been introduced for the ontology structure where a user gets authorizations to access a concept node only if its credential supports it. Lastly, a client based view generation algorithm has been developed so that a client’s access remains limited to its view and avoids any possibility of undecidability in authorization specification. Research limitations/implications The proposed model, in its present form, supports only read and browse facilities. It would later be extended for addition and update of documents. Moreover, the paper explains the model in a single user environment. It will be augmented later to consider simultaneous access from multiple users. Practical implications The paper emphasizes the need for changing the present digital library ontology to a polyhierarchic structure in order to provide proper representation of knowledge related to the concepts covering interdisciplinary subject areas. Possible implementation strategies have also been mentioned. This design method can also be extended for other semantic web applications. Originality/value This paper offers a new knowledge management strategy to cover the gradual proliferation of interdisciplinary subject areas along with a suitable access control model for a Digital Library ontology. This methodology can also be extended for other semantic web applications.
      PubDate: Sat, 20 Dec 2014 00:39:00 GMT
      DOI: 10.1108/JKM-10-2014-0435
  • SKO types: an entity-based scientific knowledge objects metadata schema
    • Authors: Hao Xu et al
      First page: 60
      Abstract: Journal of Knowledge Management, Volume 19, Issue 1, February 2015. Purpose During the past fifty years, many metadata schemas have been developed in a variety of disciplines. However, current scientific metadata schemas focus on describing data, but not entities. They are descriptive, but few of them are structural and administrative. Design/methodology/approach In order to describe entities in scientific knowledge, the theory of Scientific Knowledge Objects (SKO) Types is proposed. SKO Types is an entity-based theory for representing and linking scientific knowledge objects. It defines entities, relationships between entities, and attributes of each entity in the scientific domain. Findings In scientific knowledge management, SKO Types serves as the basis for relating entities, entity components, aggregated entities, relationships and attributes to various tasks, e.g. linked entity, rhetorical structuring, strategic reading, semantic annotating, etc., that users may perform when consulting ubiquitous SKOs. Originality/value SKO Types can be widely applied in various digital libraries and scientific knowledge management systems, while for the existing legacy of scientific publications and their associated metadata schemas.
      PubDate: Sat, 20 Dec 2014 00:38:48 GMT
      DOI: 10.1108/JKM-11-2014-0452
  • Semantic network edges: a human-machine approach to represent typed
           relations in social networks
    • Authors: M. Cristina Pattuelli et al
      First page: 71
      Abstract: Journal of Knowledge Management, Volume 19, Issue 1, February 2015. Purpose This paper describes a novel approach to the development and semantic enhancement of a social network to support the analysis and interpretation of digital oral history data from jazz archives and special collections. Design/methodology/approach A multi-method approach was applied including automated named entity recognition and extraction to create a social network, and crowdsourcing techniques to semantically enhance the data through the classification of relations and the integration of contextual information. Linked open data standards provided the knowledge representation technique for the dataset underlying the network. Findings The study described here identifies the challenges and opportunities of a combination of a machine and a human-driven approach to the development of social networks from textual documents. The creation, visualization and enrichment of a social network are presented within a real world-scenario. The dataset from which the network is based is accessible via an API and thus shareable with the KM community for reuse and mash-ups. Originality/value This study presents original methods to address the issue of detecting and representing semantic relationships from text. Another element of novelty is in that it applies semantic web technologies to the construction and enhancement of the network and underlying dataset making the data readable across platforms and linkable with external datasets. This approach has the potential to make social networks dynamic and open to integration with external data sources.
      PubDate: Sat, 20 Dec 2014 00:38:52 GMT
      DOI: 10.1108/JKM-11-2014-0453
  • An optimization method of technological processes to com-plex products
           using knowledge-based genetic algorithm
    • Authors: Yuchun Yao et al
      First page: 82
      Abstract: Journal of Knowledge Management, Volume 19, Issue 1, February 2015. Purpose This paper applies the knowledge-based genetic algorithm to solve the optimization problem in complex products technological processes. Design/methodology/approach The Knowledge-based Genetic Algorithm (KGA) is defined as a hybrid Genetic Algorithm (GA) which combined the GA model with the knowledge model. The GA model searches the feasible space of optimization problem based on the ‘neighborhood search’ mechanism. The knowledge model discovers some knowledge from the previous optimization process, and applies the obtained knowledge to guide the subsequent optimization process. Findings The experimental results suggest that the proposed KGA is feasible and available. The effec-tive integration of GA model and knowledge model has greatly improved the optimization performance of KGA. Originality/value The technological innovation of complex products is one of effective approaches to establish the core competitiveness in future. For this reason, the Knowledge-based Genetic Algorithm (KGA) is proposed to the technological processes optimization of complex products.
      PubDate: Sat, 20 Dec 2014 00:38:50 GMT
      DOI: 10.1108/JKM-11-2014-0454
  • Enabling organizations to implement smarter, customized social computing
           platforms by leveraging knowledge flow patterns
    • Authors: Ramesh Chandra et al
      First page: 95
      Abstract: Journal of Knowledge Management, Volume 19, Issue 1, February 2015. Purpose The Impact of attrition thereby leading to loss of tacit knowledge, inability to capture and reuse knowledge and inability to understand the knowledge flow patterns which leads to lack of structured workspace collaboration are frequently faced challenges in organizations. The change in knowledge sourcing behaviors by the current generation workforce has high reaching impact in driving collaboration among employees. Design/methodology/approach This paper attempts to study this impact and identify means to improve the effectiveness of collective knowledge sharing via social computing platforms. As part of this study, customized solutions are devised based on knowledge flow patterns prevalent in teams. Knowledge Network Analysis (KNA), a socio-metric analysis is performed to understand knowledge flow patterns among employees in a team which helps understand the relationships between team members with respect to knowledge sharing. KNA helps in understanding ties and interactions between human and system resources. Findings Significant changes were observed in knowledge sourcing and sharing behaviors. Capture of the tacit knowledge of employees further resulted in reducing impact knowledge attrition, was observed. For instance, targeted CoPs based on the presence of cliques within teams enabled teams to complete projects effectively and efficiently. Practical implications The results are used to identify push and pull networks to enable effective knowledge management. Results of this study reveal that analyzing knowledge flow patterns in a team and deploying customized social computing platform that is tailored to address the needs of specific knowledge flow patterns within that team, significantly enhances collaborative sharing as opposed to a standardized “one-size-fits-all” platform. Originality/value This paper is an original creation after research by the authors for a continuous assessment of knowledge management within the organization.
      PubDate: Sat, 20 Dec 2014 00:38:46 GMT
      DOI: 10.1108/JKM-11-2014-0455
  • Strategic human capital management for a new University: a case study of
           Suan Dusit Rajabhat University
    • Authors: Danai Thienphut et al
      First page: 108
      Abstract: Journal of Knowledge Management, Volume 19, Issue 1, February 2015. Purpose This research aims to study the key success factors (KSFs) that determine the direction and context of a new university, Suan Dusit Rajabhat University (SDU), to formulate strategic human capital management (SHCM) for the university, and also to recommend a proposal for the HR structure and systems that supports SHCM for a new university. Design/methodology/approach This study employed mixed methods. There were four steps, including 1) documentary research to develop a draft of SHCM prototype, 2) in-depth interview and knowledge sharing technic with 17 key informants to develop the underlying final SHCM prototype, 3) collecting the quantitative data from a questionnaire to develop a prototype of SHCM, and 4) validation and confirmation of the suitability and feasibility of SHCM for a new university by using a focus group and knowledge sharing technic with 14 HR experts and re-confirm for practical implementation with the SDU’s executive team. Findings The four KSFs were university positioning, talent capability, harmonization, and transformation. The SHCM formulation was categorized into two sections: 1) components including strategy on thinking and planning, implementation, and measurement 2) procedures including HR policy committee, strategic and operational HR management. The HR proposal for implementation was emerging. Originality/value The tacit knowledge in SHCM, including human capital centric driving for KSFs and innovative HR in university transformation comprising of the strategic and operational levels, was revealed.
      PubDate: Sat, 20 Dec 2014 00:39:12 GMT
      DOI: 10.1108/JKM-10-2014-0432
  • Fostering knowledge sharing behaviour among public sector managers: A
           proposed model for the Malaysian public service
    • Authors: Gangeswari Tangaraja et al
      First page: 121
      Abstract: Journal of Knowledge Management, Volume 19, Issue 1, February 2015. Purpose This paper aims to propose a conceptual model of knowledge sharing behaviour among Malaysian public sector managers. Design/methodology/approach An extensive literature review method was employed to identify and analyse relevant literatures in order to propose a knowledge sharing model. Findings The authors identified three potential predictor groups of knowledge sharing behaviour among Malaysian public sector managers. The groups are intrinsic motivational factors, extrinsic motivational factor and organisational socialisation factors. The paper proposes organisational commitment as the mediating variable between the identified predictors and knowledge sharing behaviour (knowledge donating and knowledge collecting). Research limitations/implications The paper offers a number of propositions which leads to a knowledge sharing model. Future research should validate and examine the predictive power of the proposed model. Practical implications Upon model validation, the paper could offer practical interventions for HRD practitioners to assist organisation towards fostering knowledge sharing behaviour. The paper highlights the importance of employee’s organisational commitment in order to engage in organisational related behaviours such as knowledge sharing. Originality/value The paper used a new approach in theorizing knowledge sharing behaviour by integrating the General Workplace Commitment Model, Self-Determination Theory and Social Capital Theory. The suggestion of public service motivation as one of the intrinsic motivational factors could provide new insights to the HRD practitioners on fostering knowledge sharing behaviour in the public service subject to model validation.
      PubDate: Sat, 20 Dec 2014 00:38:54 GMT
      DOI: 10.1108/JKM-11-2014-0449
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