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Journal of Documentation
Journal Prestige (SJR): 0.613
Citation Impact (citeScore): 1
Number of Followers: 189  
 
  Hybrid Journal Hybrid journal (It can contain Open Access articles)
ISSN (Print) 0022-0418
Published by Emerald Homepage  [356 journals]
  • Pedagogy and public-funded research: an exploratory study of skills in
           digital humanities projects
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose Public-funded research in digital humanities (DH) enhances institutional and individual research missions and contributes open data to a growing base of globally networked knowledge. The Digging into Data 3 challenge (DID3) (2014–2016) is an international, interdisciplinary and collaborative grant initiative, and the purpose of this paper is to explore skills that faculty and students brought to projects and others they acquired and shared on collaborative teams. Design/methodology/approach Rooted in the naturalistic paradigm, this qualitative case study centers on semi-structured interviews with 53 participants on 11 of the 14 DID3 projects. Documentary evidence complements empirical evidence; analysis is constructivist and grounded. Findings Hailing from diverse academic research institutions, centers and repositories, participants brought 20 types of discipline-based or interdisciplinary expertise to DID3 projects. But they reported acquiring or refining 27 other skills during their project work. While most are data-related, complementary programming, management and analytical skills push disciplinary expertise toward new frontiers. Project-based learning and pedagogy function symbiotically; participants therefore advocate for aligning problem-solving skills with pedagogical objectives at home institutions to prepare for public-funded DH projects. A modified content analysis juxtaposes DID3 skills with those advanced in 23 recent DH syllabi to identify commonalities and gaps. Originality/value Pedagogy has an important yet under-researched and underdeveloped role in public-funded DH research.
      Citation: Journal of Documentation
      PubDate: 2019-01-14T12:07:13Z
      DOI: 10.1108/JD-06-2018-0094
       
  • Considering a non-document: concepts, components, and contexts
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose The purpose of this paper is to begin a conversation about the term “nondocument.” It analyzes this term’s possible concepts, components and contexts. Design/methodology/approach This conceptual paper draws upon the work of documentation studies scholars, including Michael Buckland, Bernd Frohmann and Niels Windfeld Lund, to begin an exploration of the term “nondocument,” framed within the context of the 2013–2014 Israeli–Palestinian peace negotiations brokered by the USA. It is comprised of seven sections revolving around different questions regarding non-document. Findings The document at the center of the 2013–2014 Israeli–Palestinian peace negotiations aimed to establish a framework for an eventual final-status peace agreement. There was skepticism, however, about the document’s proposed reservations inscription permitting either party to express reservations with any part of the framework. It was claimed that this reservation inscription made the document self-negating and therefore a non-document. This document was arguably a hybrid entity: a document-non-document. It was a document in the context of the negotiations. It became a non-document in the context of the collapse of the negotiations. Research limitations/implications The 2013–2014 peace negotiations between Israel and Palestine, brokered by the USA, revolved around a diplomatic document outlining provisions for a final peace settlement. The two parties were skeptical of a proposed provision permitting reservations to be expressed over other provisions within the document. An official involved in the negotiations stated that this provision made the document a non-document. But what exactly is meant by this term' This paper takes the opportunity to begin exploring such a notion. The aim, however, is not to definitively define non-document but instead to raise questions and provoke further discussions of this term. Originality/value The concept of non-document is underdeveloped. This paper presents questions and conceptual tools to help develop this term whilst providing possible points of departure for further examinations of how documents are or might be non-documents. These questions and tools also point in directions for various other approaches to phenomena that could be regarded as documents in some respects but not in others, or the ways in which something could is “almost” but “not quite” a document, or even help determine what is “not document.” Ultimately, this term could help expand other “conventional” approaches to documentation.
      Citation: Journal of Documentation
      PubDate: 2019-01-10T07:59:58Z
      DOI: 10.1108/JD-07-2018-0118
       
  • Work-task types, stages, and information-seeking behavior of strategic
           planners
    • Pages: 2 - 23
      Abstract: Journal of Documentation, Volume 75, Issue 1, Page 2-23, January 2019.
      Purpose The purpose of this paper is to examine information-seeking behavior (ISB) of strategic planners in enterprise across different work-task types and stages. Design/methodology/approach A case study was conducted in a pharmaceutical company in China, labeled as T Company. One of the authors worked in the department of strategic planning of this company as an intern. The data were collected via participant observation and unstructured in-depth interviews. Open coding was performed to analyze the data. Findings Four work-task stages were identified: project preparation, gathering, discovery and presentation, and strategy formulation. The results indicate that work-task types, work-task stages, and strategic planners’ work role or position affect their information needs, source selection, and seeking process. Task complexity, task familiarity, and task goal are of the most important task attributes that directly shape strategic planners’ ISB. Work role determines the extent to which strategic planners can access the information of the company. Internal information has priority, but external information is also important when internal information is not sufficient; both are equally important for strategic planning projects. Social media has been a very important channel to access, disseminate and share information. Workshops are an important approach to producing final project reports. Face-to-face discussion and information exchange play a critical role in the formulation of new strategies. Research limitations/implications This is a case study with data collected from only one company in China. Some of the results may not be generalizable. However, it adds new knowledge to ISB research in enterprise, informs people how to provide better information services for strategic planners, and informs MBA education for students’ better information-seeking skills. Originality/value Though myriad studies on ISB, little research has been done to examine strategic planners’ ISB from a business context, especially taking into account the effect of work-task types and stages.
      Citation: Journal of Documentation
      PubDate: 2018-09-05T10:03:44Z
      DOI: 10.1108/JD-01-2018-0015
       
  • Research data management and research data literacy in Slovenian science
    • Pages: 24 - 43
      Abstract: Journal of Documentation, Volume 75, Issue 1, Page 24-43, January 2019.
      Purpose The purpose of this paper is to investigate the differences between scientific disciplines (SDs) in Slovenia in research data literacy (RDL) and research data management (RDM) to form recommendations regarding how to move things forward on the institutional and national level. Design/methodology/approach Purposive sample of active researchers was used from widest possible range of SD. Data were collected from April 21 to August 7, 2017, using 24-question online survey (5 demographic, 19 content questions (single/multiple choice and Likert scale type). Bivariate (ANOVA) and multivariate methods (clustering) were used. Findings The authors identified three perception-related and four behavior-related connections; this gave three clusters per area. First, perceptions – skeptical group, mainly social (SocS) and natural sciences (NatS): no clear RDM and ethical issues standpoints, do not agree that every university needs a data management plan (DMP). Careful group, again including mainly SocS and NatS: RDM is problematic and linked to ethical dilemmas, positive toward institutional DMPs. Convinced group, mainly from humanities (HUM), NatS, engineering (ENG) and medicine and health sciences (MedHeS): no problems regarding RDM, agrees this is an ethical question, is positive toward institutional DMP’s. Second, behaviors – sparse group, mainly from MedHeS, NatS and HUM, some agricultural scientists (AgS), and some SocS and ENG: do not tag data sets with metadata, do not use file-naming conventions/standards. Frequent group – many ENG, SocS, moderate numbers of NatS, very few AgS and only a few MedHeS and HUM: often use file-naming conventions/standards, version-control systems, have experience with public-domain data, are reluctant to use metadata with their RD. Slender group, mainly from AgS and NatS, moderate numbers of ENG, SocS and HUM, but no MedHeS: often use public-domain data, other three activities are rare. Research limitations/implications Research could be expanded to a wider population, include other stakeholders and use qualitative methods. Practical implications Results are useful for international comparisons but also give foundations and recommendations on institutional and national RDM and RDL policies, implementations, and how to bring academic libraries into the picture. Identified differences suggest that different educational, awareness-raising and participatory approaches are needed for each group. Originality/value The findings offer valuable insight into RDM and RDL of Slovenian scientists, which have not yet been investigated in Slovenia.
      Citation: Journal of Documentation
      PubDate: 2018-09-05T10:01:45Z
      DOI: 10.1108/JD-03-2018-0042
       
  • Authoring social reality with documents
    • Pages: 44 - 61
      Abstract: Journal of Documentation, Volume 75, Issue 1, Page 44-61, January 2019.
      Purpose In the context of organisation studies, Shotter and colleagues have used the notion of practical authorship of social situations and identities to explain the work of managers and leaders. This notion and contemporary theories of authorship in literary scholarship can be linked to the authoring of documents in the context of document studies to explain the impact and use of documents as instruments of management and communication. The paper aims to discuss these issues. Design/methodology/approach The conceptual discussion is supported by an empirical interview study of the information work of N=16 archaeologists. Findings First, the making of documents and other artefacts, their use as instruments (e.g. boundary objects (BOs)) of management, and the practical authorship of social situations, collective and individual identities form a continuum of authorship. Second, that because practical authorship seems to bear a closer affinity to the liabilities/responsibilities and privileges of attached to documents rather than to a mere attribution of their makership or ownership, practical authorship literature might benefit of an increased focus on them. Research limitations/implications This paper shows how practical authorship can be used as a framework to link making and use of documents to how they change social reality. Further, it shows how the notion of practical authorship can benefit of being complemented with insights from the literature on documentary and literary authorship, specifically that authorship is not only a question of making but also, even more so, of social attribution of responsibilities and privileges. Originality/value This paper shows how the concepts of documentary and practical authorship can be used to complement each other in elaborating our understanding of the making of artefacts (documentary) BOs and the social landscape.
      Citation: Journal of Documentation
      PubDate: 2018-08-23T12:31:52Z
      DOI: 10.1108/JD-04-2018-0063
       
  • Literature practices: processes leading up to a citation
    • Pages: 62 - 77
      Abstract: Journal of Documentation, Volume 75, Issue 1, Page 62-77, January 2019.
      Purpose Literature practices represent the process leading up to the citation of a source, and consist of the selection, reading and citing of sources. The purpose of this paper is to explore possible factors that might influence researchers during this process and discover possible consequences of researchers’ citation behaviours. Design/methodology/approach In this exploratory study, various factors which could influence literature practices were explored via a questionnaire amongst 112 researchers. Participants were first authors of articles published in 2016 in one of five different journals within the disciplines of experimental psychology, educational sciences and social psychology. Academic positions of the participants ranged from PhD student to full professor. Findings Frequencies and percentages showed that researchers seemed to be influenced in their literature practices by various factors, such as editors suggesting articles and motivation to cite. Additionally, a high percentage of researchers reported taking shortcuts when citing articles (e.g. using secondary citations and reading selectively). Logistic regression did not reveal a clear relationship between academic work experience and research practices. Practical implications Seeing that researchers seem to be influenced by a variety of factors in their literature practices, the scientific community might benefit from better citation practices and guidelines in order to provide more structure to the process of literature practices. Originality/value This paper provides first insights into researchers’ literature practices. Possible reasons for problems with citation accuracy and replicating research findings are highlighted. Opportunities for further research on the topic of citation behaviours are presented.
      Citation: Journal of Documentation
      PubDate: 2018-11-15T01:54:27Z
      DOI: 10.1108/JD-03-2018-0047
       
  • The cognitive authority of user-generated health information in an online
           forum for girls and young women
    • Pages: 78 - 98
      Abstract: Journal of Documentation, Volume 75, Issue 1, Page 78-98, January 2019.
      Purpose The purpose of this paper is to examine the role of one particular online discussion forum as a potentially authoritative health information source for its users. The concept of cognitive authority is used as a starting point for understanding information evaluation in this context. The focus is placed on the types of information users seek for from this forum, the ways they assess the credibility of information obtained, and their views on the impact of this information. Design/methodology/approach The empirical data were collected with a questionnaire survey from the users of a Finnish online forum for girls and young women (n=290). The data were analyzed qualitatively with content analytic techniques and quantitatively by using descriptive analysis. Findings The forum was found to offer girls and young women the possibility to receive health information from peers. It was viewed as an appropriate source for experiential rather than factual health information and used to find information on sexuality, bodily functions and diets, for example. Author-related cues, argumentation and tone, veracity and verification were recognized as means to evaluate information credibility. Credibility evaluation was found to be linked with conceptions of the forum and the type of information sought. A share of the respondents recognized the information obtained to have influence on their thinking or behavior. Originality/value Based on the findings, it can be argued that the members of the online forum – individually or collectively – can act as cognitive authorities for other users. The findings cannot be generalized beyond this online forum, to Finnish girls or young women, or even the users of the online forum. However, they provide insights into the ways young people evaluate user-generated information in a particular online setting and domain of knowledge and as such contribute to research on cognitive authority, credibility evaluation and information literacy.
      Citation: Journal of Documentation
      PubDate: 2018-10-08T08:41:26Z
      DOI: 10.1108/JD-05-2018-0083
       
  • Documenting acousmatic music interpretation
    • Pages: 99 - 119
      Abstract: Journal of Documentation, Volume 75, Issue 1, Page 99-119, January 2019.
      Purpose Extending documentation and analysis frameworks for acousmatic music to performance/interpretation, from an information science point of view, will benefit the transmission and preservation of a repertoire with an idiosyncratic relation to performance and technology. The purpose of this paper is to present the outcome of a qualitative research aiming at providing a conceptual model theorizing the intricate relationships between the multiple dimensions of acousmatic music interpretation. Design/methodology/approach The methodology relies on the grounded theory. A total of 12 Interviews were conducted over a period of three years in France, Québec and Belgium, grounded in theoretical sampling. Findings The analysis outcome describes eight dimensions in acousmatic performance, namely, musical, technical, anthropological, psychological, social, cultural, linguistic and ontological. Discourse profiles are provided in relation to each participant. Theory development led to the distinction between documentation of interpretation as an expertise and as a profession. Research limitations/implications Data collection is limited to French-speaking experts, for historical and methodological reasons. Practical implications The model stemming from the analysis provides a framework for documentation which will benefit practitioners and organizations dedicated to the dissemination of acousmatic music. The model also provides this community with a tool for characterizing expert discourses about acousmatic performance and identifying content areas to further investigate. From a research point of view, the theorization leads to the specification of new directions and the identification of relevant epistemological frameworks. Originality/value This research brings a new vision of acousmatic interpretation, extending the literature on this repertoire’s performance with a more holistic perspective.
      Citation: Journal of Documentation
      PubDate: 2018-08-28T10:30:06Z
      DOI: 10.1108/JD-03-2018-0037
       
  • Academic communities
    • Pages: 120 - 139
      Abstract: Journal of Documentation, Volume 75, Issue 1, Page 120-139, January 2019.
      Purpose The purpose of this paper is to provide insights into publication practices from the perspective of academics working within four disciplinary communities: biosciences, astronomy/physics, education and history. The paper explores the ways in which these multiple overlapping communities intersect with the journal landscape and the implications for the adoption and use of new players in the scholarly communication system, particularly open-access mega-journals (OAMJs). OAMJs (e.g. PLOS ONE and Scientific Reports) are large, broad scope, open-access journals that base editorial decisions solely on the technical/scientific soundness of the article. Design/methodology/approach Focus groups with active researchers in these fields were held in five UK Higher Education Institutions across Great Britain, and were complemented by interviews with pro-vice-chancellors for research at each institution. Findings A strong finding to emerge from the data is the notion of researchers belonging to multiple overlapping communities, with some inherent tensions in meeting the requirements for these different audiences. Researcher perceptions of evaluation mechanisms were found to play a major role in attitudes towards OAMJs, and interviews with the pro-vice-chancellors for research indicate that there is a difference between researchers’ perceptions and the values embedded in institutional frameworks. Originality/value This is the first purely qualitative study relating to researcher perspectives on OAMJs. The findings of the paper will be of interest to publishers, policy-makers, research managers and academics.
      Citation: Journal of Documentation
      PubDate: 2018-10-24T03:15:23Z
      DOI: 10.1108/JD-05-2018-0067
       
  • Empirical studies of collaborative information seeking: a review of
           methodological issues
    • Pages: 140 - 163
      Abstract: Journal of Documentation, Volume 75, Issue 1, Page 140-163, January 2019.
      Purpose Information seeking is often performed in collaborative contexts. The research into such collaborative information seeking (CIS) has been proceeding since the 1990s but lacks methodological discussions. The purpose of this paper is to analyze and discuss methodological issues in existing CIS studies. Design/methodology/approach The authors systematically review 69 empirical CIS studies. Findings The review shows that the most common methods of data collection are lab experiments (43 percent), observation (19 percent) and surveys (16 percent), that the most common methods of data analysis are description (33 percent), statistical testing (29 percent) and content analysis (19 percent) and that CIS studies involve a fairly even mix of novice, intermediate and specialist participants. However, the authors also find that CIS research is dominated by exploratory studies, leaves it largely unexplored in what ways the findings of a study may be specific to the particular study setting, appears to assign primacy to precision at the expense of generalizability, struggles with investigating how CIS activities extend over time and provides data about behavior to a larger extent than about reasons, experiences and especially outcomes. Research limitations/implications The major implication of this review is its identification of the need for a shared model to which individual CIS studies can contribute in a cumulative manner. To support the development of such a model, the authors discuss a model of the core CIS process and a model of the factors that trigger CIS. Originality/value This study assesses the current state of CIS research, provides guidance for future CIS studies and aims to inspire further methodological discussion.
      Citation: Journal of Documentation
      PubDate: 2018-10-08T08:39:47Z
      DOI: 10.1108/JD-05-2018-0072
       
  • The foundation of information science: one world or three' A
           discussion of Gnoli (2018)
    • Pages: 164 - 171
      Abstract: Journal of Documentation, Volume 75, Issue 1, Page 164-171, January 2019.
      Purpose The purpose of this paper is to make a critical analysis of the views put forward by Claudio Gnoli (2018) in this paper concerning philosophical problems in library and information science (LIS). Design/methodology/approach The paper presents the basic ideas in Gnoli (2018) and discusses the set of basic assumptions, concepts and conclusions put forward. Findings It is argued that the idea of the theory of levels is basically sound, but we do not need to consider the material world, the mental world (minds) and the world of mentefacts as three different worlds. They represent different levels with different kinds of emergent properties in the world. Further, although the concepts of artifacts and mentefacts are useful, there are other terms within LIS, such as document, work and object that have been influential and should be discussed in this context. It is also argued that subjective vs objective knowledge is often confused with private vs public knowledge, which is problematic. Finally, it is claimed that the cognitive view and the “sociological view” are not about two different levels of reality but are competing views about the same reality. Originality/value The paper clarifies some aspects of the analytical framework of domain analysis and adds to the developments of the philosophical dimensions of information within LIS.
      Citation: Journal of Documentation
      PubDate: 2018-10-09T09:51:40Z
      DOI: 10.1108/JD-06-2018-0100
       
  • Developing health information literacy in disengaged at-risk populations
    • Pages: 172 - 189
      Abstract: Journal of Documentation, Volume 75, Issue 1, Page 172-189, January 2019.
      Purpose The purpose of this paper is to advance our understanding of the challenges of health information literacy (IL) education in disadvantaged and disengaged at-risk populations; and from the perspective of professionals out with information professions occupying everyday support roles. Design/methodology/approach A qualitative in-depth case study. The participants were a team of UK Family Nurses providing outreach support to young expectant mothers from areas of multiple deprivations, and the mothers themselves. The data collection methods were observation, survey, interviews and focus groups. Findings Information needs of mothers are multiple, and not always recognised as information problems, or revealed. Several felt overwhelmed, and actively avoided health information. There is low awareness and/or use of state sources of online health information. Family nurses provide an important information intermediary role, but are unfamiliar with IL concepts and models; consequently, there is limited evidence of client transitions to independent information seeking, or underpinning pedagogical practices to achieve such goals. Research limitations/implications Further research is required into appropriate pedagogical approaches to IL education adaptable to semi-structured everyday situations. Recognition of information need requires particular attention, including methods of elicitation and specification in the problematic context. Practical implications In an era of digital transitions and public service reforms, the authors raise important questions regarding the true reach of public health policy. Originality/value The paper holistically examines nurse–client information behaviours, and extends the discussion of low IL in nurses beyond issues of evidence-based practice to issues of developing healthcare self-efficacy in at-risk clients.
      Citation: Journal of Documentation
      PubDate: 2018-11-15T01:55:42Z
      DOI: 10.1108/JD-06-2018-0086
       
  • A first-person theory of documentation
    • Pages: 190 - 212
      Abstract: Journal of Documentation, Volume 75, Issue 1, Page 190-212, January 2019.
      Purpose The purpose of this paper is to first articulate and then illustrate a descriptive theoretical model of documentation (i.e. document creation) suitable for analysis of the experiential, first-person perspective. Design/methodology/approach Three models of documentation in the literature are presented and synthesized into a new model. This model is then used to understand the findings from a phenomenology-of-practice study of the work of seven visual artists as they each created a self-portrait, understood here as a form of documentation. Findings A number of themes are found to express the first-person experience of art-making in these examples, including communicating, memories, reference materials, taking breaks and stepping back. The themes are discussed with an eye toward articulating what is shared and unique in these experiences. Finally, the themes are mapped successfully to the theoretical model. Research limitations/implications The study involved artists creating self-portraits, and further research will be required to determine if the thematic findings are unique to self-portraiture or apply as well to art-making, to documentation generally, etc. Still, the theoretical model developed here seems useful for analyzing documentation experiences. Practical implications As many activities and tasks in contemporary life can be conceptualized as documentation, this model provides a valuable analytical tool for better understanding those experiences. This can ground education and management decisions for those involved. Originality/value This paper makes conceptual and empirical contributions to document theory and the study of the information behavior of artists, particularly furthering discussions of information and document experience.
      Citation: Journal of Documentation
      PubDate: 2018-11-06T11:00:14Z
      DOI: 10.1108/JD-07-2018-0110
       
  • Good news, bad news, and fake news
    • Pages: 213 - 228
      Abstract: Journal of Documentation, Volume 75, Issue 1, Page 213-228, January 2019.
      Purpose Library and Information Science (LIS) has seen an explosion of responses to fake news in the aftermath of the 2016 US election, political in nature, eschewing “neutrality” supporting democracy. The purpose of this paper is to trace the definition of fake news, the challenges, the roots of recent respondes to fake news, notes that the theoretical understanding of democracy must keep pace with these efforts. Design/methodology/approach Conceptual analysis of the LIS literature concerning fake news and its underlying themes; unpacking of actually existing democracy, re-linked to LIS practices. Findings Democracy does not require a space cleared of distorting claims but spaces suited to grappling with them, a call to address fake news, and not simply a matter of clearing up information sources; librarians should prepared to engage at the next level. Libraries stand for the proposition that there is more-true information which is worth accessing, organizing, etc., and for inclusion. Whether explicitly political or not, the imaginative uses to which libraries are put do enrich civil society and the public sphere. Libraries help to counter fake news both through specific educative actions aimed at it and as broadly educative institutions with a coherent notion of their relationship to informational discernment in democracy. Originality/value LIS discourse on fake news has value, and references democracy, but assumes a set of traditional relationships between informing, libraries and democracy. This paper goes at both the lesser role of informing and highlights the (arguably) greater social role of libraries in democratic society.
      Citation: Journal of Documentation
      PubDate: 2018-11-23T02:20:25Z
      DOI: 10.1108/JD-05-2018-0074
       
  • Seeking and sharing information dialogically
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose Drawing on the ideas of conversation analysis (CA), the purpose of this paper is to elaborate the picture of dialogical information seeking and sharing. To this end, information seeking and sharing are approached as interactive online talk occurring in an asynchronous discussion forum. Design/methodology/approach The conceptual framework is based on the elaboration of Schegloff’s model for sequence organisation in spoken conversation. As a result, ten categories constitutive of asynchronous online talk were identified. It was further examined how online talk of this type is structured by expanded question – answers adjacency pairs and how such pairs are constitutive of dialogical information seeking and sharing. This question was explored by scrutinising 20 discussion threads downloaded from a do-it-yourself related online forum. Findings Four ideal typical patterns of asynchronous online talk were identified. Answering the question is a basic pattern of online talk, based on the provision of responses to an individual request. Specifying the answer, broadening the discussion topic and challenging the answer represent more sophisticated patterns incorporating post-expansions of diverse kind. Research limitations/implications As the study focusses on four patterns constitutive of online talk occurring in a particular domain, the findings cannot be generalised to depict the phenomena of dialogical information interaction as a whole. Further research is needed to scrutiny the particular features of asynchronous online talk in the context of dialogical information interaction. Originality/value The paper pioneers by examining the potential of CA in the micro-level study of dialogical information seeking and sharing structured by expanded adjacency pairs. The findings also identify the limitations of the conversation analytic methodology in the study of asynchronous online discourse.
      Citation: Journal of Documentation
      PubDate: 2018-12-20T11:12:00Z
      DOI: 10.1108/JD-09-2018-0140
       
  • Metadata categorization for identifying search patterns in a digital
           library
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose For digital libraries, it is useful to understand how users search in a collection. Investigating search patterns can help them to improve the user interface, collection management and search algorithms. However, search patterns may vary widely in different parts of a collection. The purpose of this paper is to demonstrate how to identify these search patterns within a well-curated historical newspaper collection using the existing metadata. Design/methodology/approach The authors analyzed search logs combined with metadata records describing the content of the collection, using this metadata to create subsets in the logs corresponding to different parts of the collection. Findings The study shows that faceted search is more prevalent than non-faceted search in terms of number of unique queries, time spent, clicks and downloads. Distinct search patterns are observed in different parts of the collection, corresponding to historical periods, geographical regions or subject matter. Originality/value First, this study provides deeper insights into search behavior at a fine granularity in a historical newspaper collection, by the inclusion of the metadata in the analysis. Second, it demonstrates how to use metadata categorization as a way to analyze distinct search patterns in a collection.
      Citation: Journal of Documentation
      PubDate: 2018-12-10T12:44:13Z
      DOI: 10.1108/JD-06-2018-0087
       
  • Becoming a scholar by publication – PhD students citing in
           interdisciplinary argumentation
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose The purpose of this paper is to analyse scholarly subjectivity in the context of citation practices in interdisciplinary PhD research. Design/methodology/approach The paper provides an analysis of longitudinal series of qualitative interviews with PhD students who write scholarly articles as dissertation components. Conceptualizations of subjectivity within practice theories form the basis for the analysis. Findings Scholarly argumentation entails a rhetorical paradox of “bringing something new” to the communication while at the same time “establishing a common ground” with an audience. By enacting this paradox through citing in an emerging interdisciplinary setting, the informants negotiate subject positions in different modes of identification across the involved disciplines. In an emerging interdisciplinary field, the articulation of scholarly subjectivity is a joint open-ended achievement demanding knowledgeability in multiple disciplinary understandings and conducts. However, identifications that are expressible within the informants’ local site, i.e. interactions with supervisors, other seniors and peers, are not always expressible when negotiating subject positions with journals. Originality/value This paper contributes to research on citation practices in emerging interdisciplinary fields. By linking the enactment of citing in scholarly writing to the negotiation of subject positions, the paper provides new insights about the complexities involved in becoming a scholar.
      Citation: Journal of Documentation
      PubDate: 2018-12-05T11:16:17Z
      DOI: 10.1108/JD-06-2018-0101
       
  • How the information use environment influences search activities
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose The information use environment (IUE) – the context within which the search activity takes place – is critical to understanding the search process as this will affect how the value of information is determined. The purpose of this paper is to investigate what factors influence search in English primary schools (children aged 4–11) and how information found is subsequently used. Design/methodology/approach Ten teachers, selected using maximal variation sampling, describe search-related activities within the classroom. The resulting interview data were analysed thematically for the influence of the environment on search and different information uses. The findings were then validated against three classroom observations. Findings 12 categories of information use were identified, and 5 aspects of the environment (the national curriculum, best practice, different skills of children and teachers, keeping children safe, and limited time and resource) combine to influence and shape search in this setting. Research limitations/implications Findings support the argument that it is the IUE that is the key influence of search activity. What makes children a distinct user group is linked to the environment within which they use information rather than age, as advocated in previous studies. Practical implications The features of search systems and practical guidance for teachers and children should be designed to support information use within the IUE. Originality/value As far as the authors are aware, this is the first study to consider the influence of the IUE on how search is enacted within primary schools.
      Citation: Journal of Documentation
      PubDate: 2018-12-05T11:10:57Z
      DOI: 10.1108/JD-07-2018-0111
       
  • Making it tangible: hybrid card sorting within qualitative interviews
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose Qualitative researchers and information practitioners often investigate questions that probe the underlying mental models, nuanced perspectives, emotions and experiences of their target populations. The in-depth qualitative interview is a dominant method for such investigations and the purpose of this paper is to demonstrate how incorporating hybrid card-sorting activities into interviews can enable deeper participant reflections and generate rich data sets to increase understanding. Design/methodology/approach Following a review of relevant literature, the case illustration presented is a grounded theory study into the student-researcher information experience with personal academic information management. This study uses hybrid card sorting within in-depth, semi-structured interviews, a unique adaptation that extends multi-disciplinary awareness of the benefits of card-sort exercises for qualitative research. Findings Emerging from diverse fields, ranging from computer science, engineering, psychology and human–computer interaction, card sorting seeks to illuminate how participants understand and organise concepts. The case illustration draws largely on methods used in interaction design and information architecture. Using either open or fixed designs, or hybrid variations, card-sort activities can make abstract concepts more tangible for participants, offering investigators a new approach to interview questions with the aid of this interactive, object-based technique. Originality/value Opening with a comprehensive review of card-sort studies, the authors present an information experience case illustration that demonstrates the rich data generated by hybrid card sorting within qualitative interviews, or interactive interviews. This is followed by discussion of the types of research questions that may benefit from this original method.
      Citation: Journal of Documentation
      PubDate: 2018-11-30T02:15:00Z
      DOI: 10.1108/JD-06-2018-0091
       
  • “Ethnographic” thematic phenomenography
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose The workplace is a context of increasing interest in information literacy research, if not necessarily the most visible (Cheuk, 2017). Several studies have described contextual, relationship-based experiences of this subjective, knowledge-development focussed phenomenon (Forster, 2017b). What research contexts and methods are likely to be most effective, especially in workplaces which contain professions of widely differing ontologies and epistemological realities' The paper aims to discuss these issues. Design/methodology/approach An analysis and description of the value and validity of a “qualitative mixed methods” approach in which the thematic form of phenomenography is contextualised ethnographically. Findings This paper describes a new research design for investigation into information literacy in the workplace, and discusses key issues around sampling, data collection and analysis, suggesting solutions to predictable problems. Such an approach would be centred on thematic phenomenographic data from semi-structured interviews, contextualised by additional ethnographic methods of data collection. The latter’s findings are analysed in light of the interview data to contextualise that data and facilitate a workplace-wide analysis of information literacy and the information culture it creates. Originality/value Insights from recent research studies into information literacy in the workplace have suggested the possibility of an epistemologically justifiable, qualitative mixed methods design involving an ethnographic contextualisation of a thematic phenomenographic analysis of the information culture of an ontologically varied and complex workplace – with the potential for descriptive contextualisation, categorisation and generalisability.
      Citation: Journal of Documentation
      PubDate: 2018-11-29T12:55:03Z
      DOI: 10.1108/JD-05-2018-0079
       
  • Informatics for cultural heritage instruction: an ontological framework
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose The purpose of this paper is to suggest a framework that creates a common language to enhance the connection between the domains of cultural heritage (CH) artifacts and instruction. Design/methodology/approach The CH and instruction domains are logically deconstructed into dimensions of functions, semiotics, CH, teaching/instructional materials, agents and outcomes. The elements within those dimensions can be concatenated to create natural-English sentences that describe aspects of the problem domain. Findings The framework is valid using traditional social sciences content, semantic, practical and systemic validity constructs. Research limitations/implications The framework can be used to map current research literature to discover areas of heavy, light and no research. Originality/value The framework provides a new way for CH and education stakeholders to describe and visualize the problem domain, which could allow for significant enhancements of each. Better understanding the problem domain would serve to enhance instruction informed from collections and vice versa. The educational process would have more depth due to better access to primary sources. Increased use of collections would reveal more ways through which they could be used in instruction. The framework can help visualize the past and present of the domain, and envisage its future.
      Citation: Journal of Documentation
      PubDate: 2018-11-29T12:54:59Z
      DOI: 10.1108/JD-02-2018-0035
       
  • Let’s get personal: the little nudge that improves document
           retrieval in the Cloud
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose State-of-the-art cloud applications are problematic for collaborative document management; their current design does not encourage active personal folder categorization. Cloud applications such as Google Drive and Microsoft’s OneDrive store documents automatically, so at no point are users directed to categorize them by placing them in folders. To encourage active categorization and promote effective retrieval of cloud documents, the authors designed an add-on “nudge” called Personal Organizer which prompts Google Drive users to categorize by storing cloud documents in personal folders. The add-on prompt is triggered when users attempt to close uncategorized or unnamed documents. The purpose of this paper is to test whether using the Personal Organizer add-on leads participants to actively store their documents in folders that they personally created, and whether this promotes more successful and efficient retrieval. Design/methodology/approach To test the add-on, the authors conducted a pretest-manipulation-post-test intervention study with 34 participants lasting over three months. In both tests, participants were asked to retrieve personal documents taken from their own “Recents” list to improve ecological validity. Findings Using our add-on doubled the percentage of documents that were actively stored in folders. Additionally, using personally created folders substantially improved retrieval success while decreasing retrieval time. Originality/value Implementing our findings can improve document storage and retrieval for millions of users of collaborative cloud storage. The authors discuss broader theoretical implications concerning the role of active organization for retrieval in collaborative repositories, as well as design implications.
      Citation: Journal of Documentation
      PubDate: 2018-11-29T12:51:18Z
      DOI: 10.1108/JD-06-2018-0098
       
  • The information behaviours of maximum security prisoners
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose The purpose of this paper is to advance the understanding of the information behaviours of prisoners, providing insight into their information needs and information-seeking preferences, and the factors influencing their behaviours; to inform education and rehabilitation programmes. Design/methodology/approach The paper is an in-depth qualitative study. The theoretical framework was provided via Chatman’s (1996) concepts of information poverty. Participants were adult male prisoners in a Scottish maximum security prison, and prison staff. Data collection method was semi-structured interviews. Findings Prisoners have a broad range of information needs, many sensitive and many unmet. Interpersonal information sources are predominantly used due to a combination of natural preference and restricted access to other information sources. Issues of stigma and trust influence information behaviours. Further issues include restrictive social norms, and disinformation to incite violence. A significant degree of risk is therefore inherent within interpersonal information interactions, fostering self-protective acts of secrecy and deception amongst prisoners. Unmet emotional needs appear particularly problematic. Research limitations/implications The paper highlights the need for further research exploring issues of unmet emotional needs in prisoners; in particular, assistive methods of need recognition and support in the problematic context. Practical implications The paper identifies significant unmet information needs in prisoners that impact upon their ability to cope with incarceration, and prepare for successful release and reintegration. Originality/value The paper addresses an understudied group of significant societal concern and advances the understanding of information need in context, providing insight into unmet needs and issues of affect in the incarcerated small world context.
      Citation: Journal of Documentation
      PubDate: 2018-11-29T12:49:32Z
      DOI: 10.1108/JD-06-2018-0085
       
  • Collaboration in a distributed research program
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose Researchers need to collaborate to address grand challenges such as climate change, poverty and sustainable food production. The purpose of this paper is to investigate how the researchers in a globally distributed research program interact to move their research forward. Design/methodology/approach The authors interviewed 14 participants in the research program. Findings In spite of the spatial distribution of the researchers the output from the research program is predominantly collaborative; as much as 79 percent of the publications are co-authored by researchers from multiple countries. However, the researchers mostly work alone on their contributions to their joint work and spend minimal time interacting. This strategy of minimal interaction is punctuated by islands of intense interaction when they occasionally meet in person. Interaction feels natural, productive and satisfying to them when they are co-located but less so when they are distributed, probably because they experience technology-mediated interaction over a distance as somewhat impoverished. The interviewees mention that the minimal-interaction strategy incurs the risks of cracks in common ground and of misconstruing minimal interaction as lack of commitment. But the strategy is generally well-liked. Research limitations/implications The experience of technology-mediated interaction as impoverished points to an explanation for the finding of less interaction in distributed than co-located research. It should be noted that the study is restricted to one research program. Originality/value By questioning widely touted recommendations for ongoing, regular and sustained interaction this study provides a fresh look at scientific collaboration.
      Citation: Journal of Documentation
      PubDate: 2018-11-23T02:00:22Z
      DOI: 10.1108/JD-05-2018-0078
       
  • A transitional approach to the study of the information behavior of
           domestic migrant workers
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose The purpose of this paper is to examine the life stories of migrant workers in Israel by analyzing different aspects of the information behavior that emerged from their narratives through a transitional perspective. Design/methodology/approach Narratives are a human way of communication that focuses on the stories people tell about themselves, their inner thoughts, their states of mind and how they perceive their own reality. In total, 20 Spanish-speaking domestic migrant workers were interviewed. The data collected form the narratives were study draws from the transitional theory. Findings The holistic phase of the content analysis revealed that participants experienced information poverty based on socioeconomic factors and perceptions of social exclusion, vulnerability and hostile surroundings. The content analysis yielded a theory of transitional information behavior that reflects the three stages of the migration process: ending of a new reality, a period of confusion and a sense of belonging. The theory encompasses four elements: process, disconnectedness, perceptions and patterns of response. Originality/value The study proposes an innovative look at information behavior of migrants by integrating a transitional perspective into the life stories of participants.
      Citation: Journal of Documentation
      PubDate: 2018-11-15T01:56:46Z
      DOI: 10.1108/JD-07-2018-0112
       
  • Bibliometric differences – a case study in bibliometric evaluation
           across SSH and STEM
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose The purpose of this paper is to acknowledge that there are bibliometric differences between Social Sciences and Humanities (SSH) vs Science, Technology, Engineering and Mathematics (STEM). It is not so that either SSH or STEM has the right way of doing research or working as a scholarly community. Accordingly, research evaluation is not done properly in one framework based on either a method from SSH or STEM. However, performing research evaluation in two separate frameworks also has disadvantages. One way of scholarly practice may be favored unintentionally in evaluations and in research profiling, which is necessary for job and grant applications. Design/methodology/approach In the case study, the authors propose a tool where it may be possible, on one hand, to evaluate across disciplines and on the other hand to keep the multifaceted perspective on the disciplines. Case data describe professors at an SSH and a STEM department at Aalborg University. Ten partial indicators are compiled to build a performance web – a multidimensional description – and a one-dimensional ranking of professors at the two departments. The partial indicators are selected in a way that they should cover a broad variety of scholarly practice and differences in data availability. Findings A tool which can be used both for a one-dimensional ranking of researchers and for a multidimensional description is described in the paper. Research limitations/implications Limitations of the study are that panel-based evaluation is left out and that the number of partial indicators is set to 10. Originality/value The paper describes a new tool that may be an inspiration for practitioners in research analytics.
      Citation: Journal of Documentation
      PubDate: 2018-11-06T11:03:34Z
      DOI: 10.1108/JD-07-2018-0108
       
  • Building a bibliographic hierarchy for manga through the aggregation of
           institutional and hobbyist descriptions
    • Abstract: Journal of Documentation, Ahead of Print.
      Purpose Multiple studies have illustrated that the needs of various users seeking descriptive bibliographic data for pop culture resources (e.g. manga, anime, video games) have not been properly met by cultural heritage institutions and traditional models. With a focus on manga as the central resource, the purpose of this paper is to address these issues to better meet user needs. Design/methodology/approach Based on an analysis of existing bibliographic metadata, this paper proposes a unique bibliographic hierarchy for manga that is also extendable to other pop culture sources. To better meet user requirements of descriptive data, an aggregation-based approach relying on the Object Reuse and Exchange-Open Archives Initiative (OAI-ORE) model utilized existing, fan-created data on the web. Findings The proposed hierarchy is better able to portray multiple entities of manga as they exist across data providers compared to existing models, while the utilization of OAI-ORE-based aggregation to build and provide bibliographic metadata for said hierarchy resulted in levels of description that more adequately meet user demands. Originality/value Though studies have proposed alternative models for resources like games or comics, manga has remained unexamined. As manga is a major component of many popular multimedia franchises, a focus here with the intention while building the model to support other resource types provides a foundation for future work seeking to incorporate these resources.
      Citation: Journal of Documentation
      PubDate: 2018-10-02T11:15:39Z
      DOI: 10.1108/JD-06-2018-0089
       
 
 
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