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International Journal of Knowledge Management in Tourism and Hospitality
Number of Followers: 2  
  Hybrid Journal Hybrid journal (It can contain Open Access articles)
ISSN (Print) 1756-0322 - ISSN (Online) 1756-0330
Published by Inderscience Publishers Homepage  [435 journals]
  • Impact of acquisition announcement on the valuation and decision of
           acquirers' in India - a conceptual framework
    • Authors: Ali Kaddouri, Mustapha Guezouri, Nader Mbarek
      Pages: 377 - 410
      Abstract: The impact of acquisition announcement on the returns to acquiring firms around the announcement is a significant area of research as abnormal returns are considered to be the present value of future cash flows. This study conceptually analyses the valuation of acquirers, their decision to acquire and the consequences of acquirer decisions thereby developing a framework for analysing the acquirer performance using the pre-acquisition factors of acquirers such as financial, behavioural and deal parameters. Thus, this study provides a review of the various research developments in the area of valuation of acquirers and identifies the major research gap thereby providing a path for future researchers and industrialists but suggesting a new model for analysing the acquirer decisions using new parameters into the acquisition literature.
      Keywords: acquisition; acquirers; abnormal returns; event study; sentimental analysis; behavioural parameters; deal parameters; acquirer decisions; India
      Citation: International Journal of Knowledge Management in Tourism and Hospitality, Vol. 1, No. 4 (2017) pp. 377 - 410
      PubDate: 2018-02-09T23:20:50-05:00
      DOI: 10.1504/IJKMTH.2017.089771
      Issue No: Vol. 1, No. 4 (2018)
  • Creativity in using the balanced scorecard in service ministries in Jordan
    • Authors: Ahmad M.A. Zamil, Ahmad Yousef Areiqat
      Pages: 411 - 424
      Abstract: This study aims to examine the impact of the balanced scorecard; the finances, customers, internal processes, learning, and growth, on the marketing innovation, in services; promotion, pricing, and distribution. The study also examines the reality of implementation of this tool in service ministries in Jordan represented by; public health, private hospitals sector, tourism, and antiquities. The study was conducted on a sample of 371 employees who are supervisory or non-supervisory incumbents in services ministries in Jordan. By using the descriptive analytical approach, the results showed that the balanced scorecard has a significant impact on the customer dimension in enhancing marketing innovation in the ministries. They also showed the impact on the dimension of learning and growth in enhancing innovation in the promotion, while the customer's dimension shows an impact on enhancing innovation in pricing in the ministry of tourism, innovation in distribution affected by the customer dimensions. The degree of impact is affected by the differences between the respondents in terms of educational level and job title. In this study, the researchers recommend that ministries enhance the components of application of the balanced scorecard to increase their ability to improve their performance.
      Keywords: balanced scorecard; services ministries; marketing innovation; Jordan
      Citation: International Journal of Knowledge Management in Tourism and Hospitality, Vol. 1, No. 4 (2017) pp. 411 - 424
      PubDate: 2018-02-09T23:20:50-05:00
      DOI: 10.1504/IJKMTH.2017.089776
      Issue No: Vol. 1, No. 4 (2018)
  • Developing an e-lifestyle instrument for online shoppers in India: a
           confirmatory factor analytic approach
    • Authors: Arham Adnan, Mohammed Naved Khan
      Pages: 425 - 456
      Abstract: The purpose of this paper is to develop, refine and validate an e-lifestyle instrument for Indian online shoppers. Notably, in the internet era that we live in, it is absolutely imperative to understand, innovate and research the electronic lifestyles of Indians. Presently, online shopping in India is showing rapid growth and marketers are still trying to unravel and understand the lifestyles of online shoppers for purpose of segmentation, targeting and promotions. Be that as it may, Indian research scenario lacks an appropriate scale for such requirements, consequently shaping the basis of this study. Beyond refining and validating an e-lifestyle instrument, this study could provide marketers with insights on how to integrate e-lifestyles of the online shopper into marketing strategies. Altogether, the study is a significant beginning towards constructing a well-defined and more holistic image of factors influencing the Indian online shopper lifestyles.
      Keywords: e-lifestyles; India; activities, interests and opinions; AIO; values, attitudes and lifestyles; VALS; scale refinement; online shopping
      Citation: International Journal of Knowledge Management in Tourism and Hospitality, Vol. 1, No. 4 (2017) pp. 425 - 456
      PubDate: 2018-02-09T23:20:50-05:00
      DOI: 10.1504/IJKMTH.2017.089785
      Issue No: Vol. 1, No. 4 (2018)
  • A repairable M[X]/Gk/1 feedback retrial G-queue, balking and reneging,
           search of customers with vacation
    • Authors: J. Radha, K. Indhira, V.M. Chandrasekaran
      Pages: 457 - 476
      Abstract: This paper deals with the steady state analysis of unreliable batch arrival feedback retrial queue with <i>k</i> stages of service and Bernoulli vacation policy, where the busy server is subjected to breakdown due to the arrival of negative customers. After completion of the <i>i<SUP align="right">th</SUP></i>, (<i>i</i> = 1, 2, ..., <i>k</i>) stage of service, the customer may have the option to choose (<i>i</i> + 1)<i><SUP align="right">th</SUP></i> stage with probability <i>θ<SUB align="right">i</i>, with probability <i>pi</i> may join into orbit as feedback customer or may leave the system with probability 1 − <i>θ<SUB align="right">i</i> − <i>p<SUB align="right">i</i> = <i>q<SUB align="right">i</i>, if the service is successful. The server takes Bernoulli vacation after the service completion. Arriving positive customers may balk (or renege) the system at particular times. After completion of the service, vacation or repair, the server searches for the customer in the orbit or remains idle. The system is solved by using the supplementary variable method and numerical illustrations are discussed.
      Keywords: Bernoulli vacation; feedback; retrial; balking; reneging; negative customer; k stage service; orbital search
      Citation: International Journal of Knowledge Management in Tourism and Hospitality, Vol. 1, No. 4 (2017) pp. 457 - 476
      PubDate: 2018-02-09T23:20:50-05:00
      DOI: 10.1504/IJKMTH.2017.089786
      Issue No: Vol. 1, No. 4 (2018)
  • The influx of temporary visitors and lodgers to Mombetsu City for
           construction projects: a quantitative study of the period between 2009 and
    • Authors: J. Radha, K. Indhira, V.M. Chandrasekaran
      Pages: 477 - 488
      Abstract: The influx of people into a city is a phenomenon that affects multiple sections of the society and it's important to understand such influxes in quantitative terms. Previous research has reported that influx growth may be induced by various factors and these may include events such as large construction projects. However, despite the importance of quantitatively examining the impact of influxes of people, few studies have investigated the population changes that result from short-term, temporary visitors and lodgers. This study considers the impact of temporary visitors to Mombetsu City, Hokkaido, Japan, between 2009 and 2014. Their visits were associated with the construction of a large factory and hospital. It was found that the numbers of visitors and lodgers increased around the time of construction. This study contributes an example of the quantitative analysis of short-term population changes and draws attention to shifts that occur as a result of major events.
      Keywords: construction; temporary transition; visitors; lodgers; population influx; municipal management; population change
      Citation: International Journal of Knowledge Management in Tourism and Hospitality, Vol. 1, No. 4 (2017) pp. 477 - 488
      PubDate: 2018-02-09T23:20:50-05:00
      DOI: 10.1504/IJKMTH.2017.089787
      Issue No: Vol. 1, No. 4 (2018)
School of Mathematical and Computer Sciences
Heriot-Watt University
Edinburgh, EH14 4AS, UK
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Fax: +00 44 (0)131 4513327
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