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Journal Cover   International Journal of Advanced Multidisciplinary Research and Review
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  This is an Open Access Journal Open Access journal
   ISSN (Print) 2330-1201
   Published by Los Angeles International University Homepage  [1 journal]
  • Development of the Cross-cultural Readiness Exposure Scale (CRES)

    • Authors: Emmanuel Jean Francois
      Abstract: Perspectives of individuals who are involved in cross-cultural and cross-societal communications can be very insightful in facilitating authentic intercultural interactions. The Cross-cultural Readiness Exposure Scale (CRES) was developed to capture the level of readiness of individuals prior to intercultural interactions. The initial items were generated from focus groups involving undergraduate and graduate students in the United States. The items were pilot tested on a convenience sample of participants from various countries of the world. The CRES had sufficient validity and reliability, and can be used as a formative evaluation instrument to assess the level of readiness of individuals or groups who will be involved in intercultural interactions through study abroad, international service learning, internship abroad, or assignments in a foreign country.
      PubDate: 2015-07-12
      Issue No: Vol. 3 (2015)
  • Improving Customer Experience in Mental Health Service: A case Study of
           Ivy Willis House

    • Authors: Waheed Azeez
      Abstract: The negative effects of the current economic climate on mental health service providers under the NHS cannot be overemphasised. As the government is trying to cut its expenses and minimise wasteful activities and unnecessary spending within the NHS, every trust and every department or unit within the trust has now realised that it has to justify its existence and review its services to the public. More so, the on-going restructuring of the NHS has led to the closure of some hospitals and departments that are considered not fit for purpose.Meanwhile, the closure of certain hospitals or departments, especially the accident and emergency departments (A&E), have caused outrage among the general public who reside within the vicinities or catchment areas served by those departments. In some cases, this move is challenged in the courts of law forcing the government to rescind its decision and leave certain hospitals open after they have been marked for closure.The joint efforts of staff and patients of these hospitals and their determination to preserve these valuable institutions are paying off greatly. However, the same cannot be said about the mental health facilities within the NHS. This is probably because the services provided by mental health departments are not meant for every member of the public. The services are meant for those who have mental health issues. As a result of this, only those who are concerned with mental health issues advocate for their continuous existence and maintenance. The general public do not always speak out for them.The aim of this report is to look into the plight of these mental health institutions and the difficulties they are facing in terms of funding, staffing levels, public support, research and development, patient satisfaction among other things. We have chosen Ivy Willis House because of its achievement as one of the most successful mental health rehabilitation centres in the south-west area of London.     
      PubDate: 2015-07-12
      Issue No: Vol. 3 (2015)
  • Qualitative – Attitude Research To Determine the Employee Opinion of
           a Business Hotel in Istanbul - Turkey

    • Authors: Ahmet Ferda Seymen
      Abstract: Qualitative research is concerned with qualitative phenomenon, i.e., phenomena relating to or involving quality or kind. For instance, when we are interested in investigating the reasons for human behavior (i.e., why people think or do certain things), we quite often talk of ‘Motivation Research’, an important type of qualitative research. This type of research aims at discovering the underlying motives and desires, using in depth interviews for the purpose. Other techniques of such research are word association tests, sentence completion tests, story completion tests and similar other projective techniques. Attitude or opinion research i.e., research designed to find out how people feel or what they think about a particular subject or institution is also qualitative research. Qualitative research is especially important in the behavioral sciences where the aim is to discover the underlying motives of human behavior. Through such research we can analyze the various factors which motivate people to behave in a particular manner or which make people like or dislike a particular thing. In this study; main issues identified by employees were: That the functions of the human resources department was none existent within the company. Recruitment, Reward and Reprimand, Career Development, Performance Evaluation System, Lack of proper orientation, on the job trainings and self-improvement courses needed to be developed and implemented in order to raise the declined motivation of employees and the deteriorating relations between the two sides.
      PubDate: 2015-07-12
      Issue No: Vol. 3 (2015)
  • A proposed design of ANPR System utilizing short range wireless

    • Authors: Razi Iqbal, Dawer Saeed
      Abstract: This paper proposes the design of an Automatic Number Plate Recognition (ANPR) System utilizing short range wireless technologies. One of the aims of this paper is to discuss the cost and power efficiency of the proposed system while communicating information from the road side units (RSUs) to the control center using short range wireless technologies. The paper proposes the use of ZigBee (IEEE 802.15.4) to transfer information which will reduce the overall cost of the system and enables it to be developed and deployed in developing countries where cost and power are major factors in the design of any system. Furthermore, this paper also discusses the suitability of ZigBee for special outdoor systems like Intelligent Transportation Systems where wireless communication can be affected by various factors like distance between wireless modules, communication at high density traffic areas, effect of weather and interference of other radio signals on wireless communication.
      PubDate: 2015-07-12
      Issue No: Vol. 3 (2015)
  • Achieving Universal Coverage; Lessons from the Experience of Other
           Countries for National Health Insurance Implementation in Indonesia

    • Authors: Misnaniarti Misnaniarti, Dumilah Ayuningtyas
      Abstract: Indonesia is not the only country that will lead to universal coverage. Several countries took an initiative to develop social security, through Universal Health Coverage (UHC) to achieve health insurance and welfare for all residents. Even, some countries have already reached universal health coverage since a few years ago. The purpose of this paper is to assess the achievement of universal coverage of the health insurance implementation in several countries. In general, some countries require considerable time to achieve universal coverage. Mechanisms and stages that need attention is on the univeral registration aspects that cover the entire population, progressive and continuous funding sources, comprehensive benefits package, the expansion of gradual coverage for diseases that can cause catastrophic expenditure, increasing capacity and mobilizing supporting resource.  National Health Insurance policy in some countries can improve access to care, utilization and quality of quality health services to all citizens. Indonesia is expected to learn from the experience of other countries to achieve UHC, so that the projection of the entire population of Indonesia to have health insurance in 2019 will be reached soon.
      PubDate: 2015-07-12
      Issue No: Vol. 3 (2015)
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